Motorola Solutions 89FT5843 iDEN i930 WITH WiDEN AND GSM User Manual i930NextelWelcomeGuide

Motorola Solutions, Inc. iDEN i930 WITH WiDEN AND GSM i930NextelWelcomeGuide

users manual

i930 Smartphone Welcome GuideDRAFT: 5/16/05@NNTN5641A@NNTN5641A
iContentsWhat’s in the Box? .................................... 1Setting Up Your Smartphone.................... 1Remove the Battery Door..................................1Locate Your SIM Card.......................................2Insert the Battery...............................................3Charge the Battery ............................................3Turning On Your Smartphone and Activating Service.................................. 5Turn On Your Smartphone................................5Activate Service.................................................6Turn Off Your Smartphone................................6Backlight Dimming.............................................6Making the Nextel Customer Care Number Easy to Find............................................ 6Making and Receiving Calls ..................... 7Make a Phone Call............................................7Receiving Phone Call........................................7Make a Direct Connect Call...............................7Receiving a Direct Connect Call .......................8Contacts and Recent Callson the Home Screen.....................................8Making Emergency Phone Calls .......................8Synchronizing Outlook ..............................9Install ActiveSync on the Computer ..................9Assemble the i930 Sync Cradle and Connect.10Set Up a Partnership.......................................12Getting to Know Your Smart Phone .......13Flip-Closed Features.......................................13Flip-Open Features .........................................16Using Nextel® Voice Mail .........................19Setting Up Your Voice Mail Box ......................19Receiving a Voice Mail Message ....................19Retrieving a Voice Mail Message....................20Setting up an Email Account...................20Using Web-Based Email ..........................20Start Pocket Internet Explorer .........................20Access Your Email ..........................................21
iiUnderstanding Status Indicators ........... 21Entering Text, Numbers, and Symbols.. 23Start a New Line..............................................23Delete Characters ...........................................23Enter a Symbol................................................23Understanding Input Modes ............................23Customizing Features ............................. 24Set Vibrate All..................................................24Set Ring Tones................................................24Set Keypad Tone.............................................25Set Time and Date ..........................................25Securing Your Smartphone .................... 25Lock the Keypad..............................................25Unlock the Keypad ..........................................25Using the SIM Card PIN..................................26Turn Off Phone Calls, Direct Connect Calls, and All Data Transfers .......................................27Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier .....................................27Nextel Worldwide® Service......................28Accessories ..............................................28Need Help?................................................28Nextel® Customer Care...................................28Finding More Information ................................29Patent and Trademark Information.........32
iiiDECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: 8000 West Sunrise BoulevardPlantation, FL 33322 USAPhone Number: 1 (800) 453-0920Hereby declares that the product:Product Name: i930Model Number: H72UAH9JR7ANConforms to the following regulations:FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)Class B Digital DeviceAs a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
1What’s in the Box?Your Smartphone comes with:•This welcome guide•A booklet containing safety information, your warranty, and your terms and conditions of service with Nextel.•A Standard Lithium Ion Battery•A rapid travel charger•A holster•A Subscribe Identity Module (SIM) card•The i930 Sync Cradle•A mini USB cable•A companion CD containing a user guide and Microsoft ActiveSync.Note: For more information on your i930 Smartphone, refer to the i930 User’s Guide on the companion CD.Setting Up Your SmartphoneRemove the Battery Door1Slide the release button back until it releases the battery door.release button
2Setting Up Your Smartphone2Allow the battery door to pop up, slide it forward, and remove it from the back of your Smartphone.Locate Your SIM CardYour SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your Smartphone, underneath the battery.If there is no SIM card in your Smartphone, contact Nextel Customer Care at 1-800-639-6111.SIM card
3 Setting Up Your SmartphoneIf want to use a SIM card other than the one that is in your Smartphone, please contact Nextel Customer Care to verify that the SIM card you want to use is compatible with your Smartphone.Insert the Battery1Remove the battery door.2Insert the top of the battery into the battery area. Press the bottom of the battery to secure it.3Replace the battery door and press it gently until you hear a click.Charge the BatteryYour Smartphone comes with a rapid travel charger.1Plug the charger into an electrical outlet.
4Setting Up Your Smartphone2Open the connector cover.Open the connector cover.Plug the other end of the charger into the accessory connector.Tip: To remove the charger from the accessory connector: Press the buttons on the sides of the plug. Pull the plug straight out.3If you have purchased optional batteries or chargers, see “Charging Times”.Charging TimesCheck your battery and charger type against the below grid to determine appropriate charging times.Recommended charging times:For best results, charge the batteries within the temperature range of 50°F to 104°F (10°C to 40°C).Prolonged charging is not recommended.Battery Use and Maintenance•The Motorola iDEN Approved Lithium Ion chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a reduced number of lifetime charge cycles. connector coverBattery ChargerRapid StandardStandard Lithium Ion 2 hours 4 hoursExtended Capacity Lithium Ion2.5 hours 5.5 hours
5 Turning On Your Smartphone and Activating Service•Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below 4°F (-20°C).•Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day.•The battery capacity is degraded if the battery is stored for long periods while fully charged. If long term storage is required, store at half capacity. Turning On Your Smartphone and Activating ServiceTurn On Your SmartphonePress and hold the power button for 2 or 3 seconds.power button
6Making the Nextel Customer Care Number Easy to FindActivate ServiceAs your Smartphone connects to the network, you will see a connecting message. When the idle screen appears, the Smartphone is ready to use.[All service activation, enabling security, and phone programming instructions needed from Nextel.]Turn Off Your SmartphonePress and hold the power button for 2 or 3 seconds.Backlight DimmingTo save power, your Smartphone’s display screen dims after 10 seconds of inactivity. At short time after that, if there is still no activity, the screen goes complete dark.To bring the screen back to full brightness, press any key.Making the Nextel Customer Care Number Easy to FindThe number your call to speak to Nextel Customer Care is stored on your SIM card when you receive your Smartphone.To make this number easier to access, when you start using you Smartphone, copy the contacts on you SIM card to Contacts in your Smartphone:1On the Home screen, select Start.2Select SIM Manager and then Copy to Contacts.3Select Menu and then Select. 4Select All. 5Select Copy.[Graphic showing Home screen here. I need to know what Nextel is shipping as the default Home screen style.]
7 Making and Receiving CallsMaking and Receiving CallsYour Smartphone makes two types of calls: digital cellular phone calls and Direct Connect calls. Direct Connect calls let you use your phone as a long-range, digital walkie-talkie.Make a Phone Call1On the Home screen, begin entering the phone number by pressing the numbers on the keypad.2Press s to place the call.3Press e to end the call.Receiving Phone CallWhen you receive a call on your Smartphone, the Smartphone rings, and number of the caller are displayed on the screen.•To answer the call, press s or select Accept.•To reject the call, press e or select Reject.Note: Selecting Reject will connect the caller to your voice mail if you subscribe to this service.Make a Direct Connect Call1On the Home screen, begin entering the Direct Connect number by pressing the numbers on the keypad.2Press and hold the PTT button on the side of your Smartphone.3Begin talking after your Smartphone emits a chirping sound.4Release the PTT button to listen.5To end the call, press e. A Direct Connect call ends automatically if there is no activity on the call for a few seconds.Push-to-talk (PTT) button
8Making and Receiving CallsDialing Direct Connect® NumbersEvery Direct Connect number has 3 parts — an area ID, a network ID, and a member ID — with an asterisk between each of these parts. For example: 999*999*9999.When you place a Direct Connect call, you must enter the whole Direct Connect number including the asterisks.Receiving a Direct Connect CallWhen you receive a Direct Connect call, your Smartphone emits a chirping sound or vibrates. The number of the caller are displayed on the screen.You can recieve a Direct Connect call with the Smartphone’s flip open or closed.To answer a Direct Connect call:1Wait for the caller to finish speaking.2Press and hold the PTT button on the side of your Smartphone. Begin talking after your Smartphone emits a chirping sound.3Release the PTT button to listen.4To end the call:•Press e.•If the flip is closed, press ..Contacts and Recent Callson the Home ScreenWhen you begin pressing keys while on the Home screen, your Smartphone displays the names and numbers from your Contacts and recent call list whose name or phone number match the keys you press. You can then select the name or number to call without having to enter the entire name or number.Making Emergency Phone CallsYour phone supports emergency calling. Emergency phone calls can be made even when your SIM card is blocked or not in your phone.Dial 911 to be connected to an emergency response center. If you are on an active call, you must end it before calling 911. When you make an emergency call, your phone’s GPS Enabled feature can help emergency service personnel find you, if you are in a location where your phone's GPS antenna has established a clear view of the open sky and your local emergency response center has the equipment to process
9 Synchronizing Outlooklocation information. See “GPS Enabled” in the i930 User’s Guide for more information on the limitations of this feature. Because of the limitations of this feature, always provide your best knowledge of your location to the emergency response center when you make an emergency call.Important: Emergency calls cannot be placed while the keypad is locked.Important: If you have not registered on the network, emergency calls cannot be placed while your SIM card is in your phone.Important: If you are bringing your phone number to Nextel from your previous carrier, you may receive a temporary telephone number while your Nextel phone is being programmed with your permanent phone number. If you make a call to 911 and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime, your Nextel phone has been programmed with your permanent telephone number. If the call is disconnected before location and details have been provided, call 911 again and advise that you were disconnected.Synchronizing OutlookIf you use Outlook on a desktop computer, you can synchronize email, Contacts, Calendar, and Tasks with your Smartphone.You use the i930 Sync Cradle and mini-USB cable to connect your Smartphone to your computer.Install ActiveSync on the ComputerDo not connect your Smartphone to your computer until you have installed ActiveSync on your computer.1Insert the CD that came with your CD into your computer. The CD screen opens.2Click the yellow arrow.3Click Start Here.4Follow the instructions.
10Synchronizing OutlookAssemble the i930 Sync Cradle and Connect1Place the tabs of the phone support into the slots in the base of the cradle.If you are using a Standard Lithium Ion battery, place the tabs in the slots closest to the front of the base.If you are using a Extended Capacity Lithium Ion battery, place the tabs in the slots just behind the slots closest to the front.2Press the phone support downward on to the base of the cradle, until it cannot easily be removed.3Insert the cable’s smaller connector into the cradle’s USB port.tabsslotsUSB port
11 Synchronizing Outlook4Insert the cable’s large connector into your desktop computer’s USB port.5Open the connector cover.6Place the Smartphone into the cradle, inserting the connector in the base of the cradle into the Smartphone’s accessory connector.connector cover
12Synchronizing OutlookSet Up a PartnershipAfter you assemble the i930 Sync Cradle and use it to connect your Smartphone to your desktop computer, you are ready to set up a partnership between your Smartphone and your desktop computer.1Make sure your Smartphone is powered on and is sitting securely in the i930 Sync Cradle.2When your desktop computer detects the USB connection, it will start the ActiveSync New Partnership Wizard. Follow the instructions on the screen. After you finish using the wizard, your data will begin to synchronize between your desktop computer and your Smartphone.
13 Getting to Know Your Smart PhoneGetting to Know Your Smart PhoneFlip-Closed Featuresspeaker keysmart key volume controlsPush-to-talk (PTT) buttonaccessory connectorspeaker(in back)retractable antennaexternal displayflip open buttoncamera short-range spotlightcamera lensSD card slotstatus lightstereo audio port
14Getting to Know Your Smart PhoneRetractable AntennaThe retractable antenna on your Smartphone is designed to be extended during calls.To extend the antenna, pull gently on the rounded tip until the antenna is fully extended and clicks into position.When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place. To optimize your Smartphone’s performance, extend the antenna when you make or receive a call, and avoid touching the antenna with any body part. Important: Failure to fully extend or retract the antenna until the antenna clicks into place causes severely degraded performance, which may result in missed calls, dropped calls, or garbled audio. Flip Open ButtonPress this to open your Smartphone’s flip easily.Status LightThe status light appears as a ring around the flip open button..SD Card SlotYou can use a secure disk flash memory card (SD card) with the Smartphone. Insert your SD card here.Camera LensLets you take pictures with your Smartphone.Camera Short-Range Spotlight Helps light the pictures you take with your Smartphone.Status Light Meaning when phone is onMeaning when phone is offFlashing green In service. N/ASolid red No service. Connected to the charger and charging.Solid green N/A Connected to the charger, and fully charged.
15 Getting to Know Your Smart PhoneVolume ControlsSets the volume of the sound coming out the earpiece and speaker. When your Smartphone is in a call, the volume controls set the volume of calls. When your Smartphone is not engaged in any activity, the volume controls set the volume of the ringer.The volume controls can also by used to scroll through lists that appear on the external display.Push-to-Talk (PTT) ButtonLets you make Direct Connect calls and Group Connect calls.External DisplayShows a shortened version of the internal display. To see more information, open the flip.SpeakerSound comes out of your Smartphone here when you have the speaker turned on.Stereo Audio PortInsert in a headset connector here.Accessory ConnectorInsert the connect of accessories such as a charger, ActiveSync cradle connector, data cable here.Speaker KeyThe speaker key (t):•Acts like the s when your Smartphone’s flip is closed.•Turns Direct Connect® / Group ConnectSM speaker on and off.•Used with voice names and voice records.•Used to navigate through recent calls and Java applications when the flip is closed.Smart KeyThe smart key (.):•Acts like e when your Smartphone’s flip is closed.•Accesses recent calls when the flip is closed.•Used to navigate through recent calls and Java applications when the flip is closed.
16Getting to Know Your Smart PhoneFlip-Open Featuresmicrophonelight sensorearpieceinternal displaypower keynavigation areakeypadsoft keysback keyend keyOK keynavigation padhome keysend key
17 Getting to Know Your Smart PhoneEarpieceSound comes out of the earpiece when the speaker is off. Power KeyWhen the Smartphone is turned off:•Press and hold the Power key (p) for 2 to 3 seconds to turn on the Smartphone.•Press and hold p for 4 or more seconds to turn on the Smartphone in Flight Mode, which turns off all the Smartphone’s wireless capability.•When the Smartphone is on:•Press p to display the Quick List, a fast way to change your profile setting or lock the Smartphone. •Press and hold p to turn off the Smartphone.Internal DisplayThe internal display shows the following information:•At the top of the screen are status indicators about the current mode, or the name of the current activity or active program.•In the center of the screen is the active menu or program.•At the bottom of the screen are menus or commands related to the active program.Navigation AreaThis area contains the keys and control used to:•Navigate through your phones, menus, lists, and screens.•Perform commands.•Begin phone calls, end phone calls, and put phone calls on hold.Navigation PadUse the navigation pad to move the selection focus up, down, left, or right. This is called “scrolling.” In a text field, use the navigation pad to move the cursor right or left, character by character.OK KeyPress the OK key (O) to open a highlighted item, or to select or clear a check box. The OK key works much like the ENTER key on a keyboard, and is sometimes referred to as the Action key or the “Do It” key.
18Getting to Know Your Smart PhoneSoft KeysPress a soft key (A or B) to open the menu or perform the command shown on the screen immediately above the key.Send KeyPress the send key (s) to:•Dial a phone number that you entered or selected.•Answer an incoming call.•Place a call on hold to answer a second incoming call (call waiting).•Change between an active call and a call that is on hold.End KeyPress the end key (e) to:•End a call when 1 party is on the line, and end the active call when multiple parties are connected.•Return to the Home screen.Press and hold e to lock the keypad. Home KeyPress the home key (h) to view the Home screen.Back KeyPress the back key (m) to go to the previous screen. In a text field:•Press m to backspace over 1 or more characters. •Press and hold m to delete the entire contents of the field.KeypadPress keys on the keypad to enter numbers and characters.* KeyPress * to change between uppercase and lowercase in text input mode.Press and hold * to change between text and numeric input modes.# Key•Press and hold # to view a list of symbols that you can enter as text.•On the Home screen, press and hold # to switch between phone lines. This feature is available if your phone supports 2 phone lines.
19 Using Nextel® Voice MailUsing Nextel® Voice MailNote: To receive voice mail messages, you must first set up your voice mail box.Note: If you are bringing your phone number from another carrier, we suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.Setting Up Your Voice Mail Box Using your i930 phone, dial your 10-digit Nextel Personal Telephone Number (PTN). For example: 7035557777. Follow the system instructions to create a new 4- to 7-digit password, record your name, and record a greeting. When the system says, “Thank you for using Nextel Voice Mail,” your mailbox is set up.If you are calling from a phone other than your i930, dial your 10-digit Nextel PTN. When you hear the greeting, press the star key to access your voice mail box. The system will prompt you to enter your password. Enter the last seven digits of your Nextel PTN. For example: 5557777. This is your temporary password.You are in the main voice mail menu when you hear the options listed below. •To play your messages, press 1. (This option plays only if you have new or saved messages.)•To record a message, press 2.•To change your greeting, press 3.•To access your personal options, press 4.If you press * while you are in a sub-menu, you will go to the previous menu. If you press **, you will go to the main voice mail menu. From the main voice mail menu, press # to exit voice mail. At any time, you may end the call by pressing e.Receiving a Voice Mail MessageWhen you receive a new voice mail message, the new voice mail icon [icon] appears at the top of the display.
20Setting up an Email AccountRetrieving a Voice Mail MessageYou have 2 ways to retrieve your voice mail messages:•Highlight the voice mail message area on the Home screen and press O.•Press and hold 1, which is the speed dial number reserved for your voice mail number. This calls your voice mail number.Follow the instructions to retrieve your messages.Setting up an Email AccountIf you have an email account with an Internet service provider, you can send and recieve email directly from your Smartphone.[Here we will have instructions on how to set up an email account -- possible just a URL. The Microsoft Smartphone guideline discuss creating a new account for the Smartphone or setting up for an existing account. Nextel users will probably also want to know how to set up for a web-based email account or a corporate account, (e.g., eer016@email.mot.com). I need Nextel’s inputs.]Using Web-Based EmailIf you have an email account that is accessed from a webpage on you desktop computer, you can also access this account on your Smartphone.Start Pocket Internet Explorer1On the Home screen, select Start.[This depends on what Home screen style Nextel ships as the default. If you ship one that shows a voice mail message area, we’ll show a graphic and point out where to highlight.]
21 Understanding Status Indicators2Highlight Internet Explorer and press O.Access Your Email1On the Internet Explorer screen, select Menu.2Highlight Address Bar and press O.3Enter the URL for your email service (for example, www.myemailservice.com).4Select Go.5On your email provider’s web page, select the email icon, just as you do on your desktop computer.6Log in to your email account, just as you do on your desktop computer.Understanding Status IndicatorsStatus indicators appear at the top of the Smartphone screen. The following table lists common status indicators and their meanings.Indicator MeaningNew email or text message (SMS)New voice mail on line 1New voice mail on line 2New voice mail on line 1 and line 2New instant messageVoice call in progressData call in progressIncoming voice calls are being forwarded to another number
22Understanding Status IndicatorsCall on holdMissed callLine 1Line 2Battery levelLow batteryBattery chargingNo batterySignal strengthNo signalGeneral Packet Radio Services (GPRS) availableIndicator MeaningGeneral Packet Radio Services (GPRS) in useRoamingSync errorRadio offRinger offSpeakerphone on — phone call sounds come through the speaker.Speakerphone off — phone call sounds come through the earpiece.Speaker on — Direct Connect and Group Connect sounds come through the speaker.Speaker off — Direct Connect and Group Connect sounds come through the earpiece.Multipress text input mode, lowercaseIndicator Meaning
23 Entering Text, Numbers, and SymbolsEntering Text, Numbers, and SymbolsStart a New Line•Press O.Delete Characters•Press m to delete character to the left of the cursor.•Press and hold m to delete all the characters in a line.Enter a Symbol•Press and hold # and select a symbol.Understanding Input ModesYour Smartphone supports 3 input modes for entering text and numbers: Multipress, T9, Numeric, and Symbols. Multipress and T9 modes are used for entering text, Numeric mode is used for entering numbers, and Symbols is used for entering symbols. Choose or Change Your Input Mode•Press and hold * until the status indicator for the input mode you want appears on the top of the display.Multipress ModeTo enter the first letter on the number key, press the key once. To enter the second letter, press the key twice, and so on.Multipress text input mode, uppercase 1 letterMultipress text input mode, caps lockT9 text input mode, lowercaseT9 text input mode, uppercase 1 letterT9 text input mode, caps lockNumeric input modeIndicator Meaning
24Customizing FeaturesT9 ModePress the number keys that contain the letters to form a word, and T9 will complete the word with suggestions matching your entries character by character. If a suggestion does not match the word you are looking for, keep pressing the number keys.Numeric ModePress a number key, press *, or press #.Customizing FeaturesYou can control many features of your phone, including the whether your phone rings or vibrates and sound it makes when it rings, the sound your phone makes when you press the keypad, and the time and date.Set Vibrate AllYou can set your Smartphone to vibrate for all phone calls, Direct Connect calls, Group Connect calls, message notifications, and call alerts, even if you want your Smartphone to ring for other features.1On the Home screen, select Start.2Select Settings and then Vibrate All.3Select Use Vibrate All.4Select Done.5Select Done again to exit the Setting screen.Set Ring Tones1On the Home screen, select Start.2Select Settings and then Notifications.3Scroll to the item that you want to specify a ring tone for:•To specify the sound made when you receive calls on line 1 or line 2, select Ring tone line 1 or Ring tone line 2.•To specify the sound made when you receive call alerts, select Call alert.•To specify the sound made when you receive reminders from the Calendar, select Reminders.•To specify the sound made when you receive each type of message, select New e-mail, New text message, New voice message, New instant message, or New channel message.•To specify the sound made by the alarm, select Alarm clock.
25 Securing Your Smartphone•To specify the sound made when your Smartphone displays certain types of information, select SIM toolkit messages, Exclamation, Question, or Warnings.4Scroll right or left to select a sound. Select None if you do not want to hear a sound.5Select Done.6Select Done again to exit the Setting screen.Tip: When you select a sound, the sound plays. To hear the sound again, select Menu and then Play.Set Keypad Tone1On the Home screen, select Start.2Select Settings and then Notifications.3In Keypad control, select the option you want: Tone, Click, or None.4Select Done.5Select Done again to exit the Setting screen.Note: Your Smartphone sends tones across the network, and they are audible to devices or people on the other end of the line, even if you choose Click or None.Set Time and Date1On the Home screen, select Start2Select Settings and then Date and Time.3In Time Zone, select your time zone.4In Date, select the month, day, or year and edit the information.5In Time, select a number and edit it.6Select Done.7Select Done again to exit the Setting screen.\Securing Your SmartphoneLock the Keypad•On the Home screen, press and hold e. When the Smartphone is locked, the left soft key command displays Unlock.Unlock the Keypad•On the Home screen, select Unlock and press #.Note: You can still receive calls and make emergency calls when the keypad is locked.
26Securing Your SmartphoneUsing the SIM Card PINTo prevent unauthorized use of your Smartphone, your SIM card is protected by a PIN that you enter each time the Smartphone is powered on. You can change the PIN or turn off the requirement that it be entered.When the SIM PIN requirement is off, your Smartphone can be used without entering a PIN.Important: When the SIM PIN requirement is off, the personal data on your SIM card is not protected. Anyone can use your Smartphone and access your personal data.When the SIM PIN requirement is on, you are prompted to enter your PIN each time you power on your Smartphone.Note: If a SIM PIN is required, your Smartphone will not function until the SIM PIN is entered, except for making emergency calls.Turn the PIN Requirement On or Off1On the Home screen, select Start.2Select Settings then Security.3Select Enable SIM Lock or Disable SIM Lock.4Enter your PIN and select Done.Note: The default SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card (see “Change the PIN”).5Select Ok.Enter the PIN1When the Enter PIN screen appears after you power on your Smartphone, enter your SIM PIN.2Select Done.Note: If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Costumer Care.Change the PINNote: The SIM PIN requirement must be turned on in order to access this feature.1On the Home screen, select Start.2Select Settings and then Security.3Select Change SIM Password.4In Old PIN, enter the current PIN number.5In New PIN, enter the new PIN number.6In Confirm new PIN, enter the new PIN number again, and select Done.
27 Wireless Local Number Portability: Bringing Your Phone Number From Another CarrierImportant: Be sure to make a note of your PIN. When the SIM lock is enabled, you must provide this PIN when you turn on your Smartphone to make calls. Turn Off Phone Calls, Direct Connect Calls, and All Data Transfers1Press the power key.2Highlight Flight Mode.3Press O.Wireless Local Number Portability: Bringing Your Phone Number From Another CarrierIf you are bringing your phone number from another carrier, your new phone will be active as soon as you receive it. Nextel will provide you with a temporary phone number so that you can begin using your phone immediately. Once the number you have brought to Nextel is activated, your temporary phone number will be deactivated and service with your previous carrier will be cancelled automatically. You will receive a text message on your Nextel phone letting you know that activation is complete. Simply turn your phone off and back on again to complete activation.Here is additional information you need to be aware of until the number you have brought to Nextel is active on the Nextel network:Nextel® Voice MailWe suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.Text MessagingDuring the activation process, it is possible that text messages may not be properly routed to your Nextel phone.
28Nextel Worldwide® Service911 CallsNextel continues to make efforts to ensure that all 911 calls are minimally impacted by this process. If you make a call to 911 from your temporary phone number and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime your Nextel phone has been programmed with your permanent phone number. As with any wireless 911 call, if your call is disconnected before location and details have been provided, be sure to call 911 again and advise that you were disconnected. Go to nextel.com/wlnp for more details.Nextel Worldwide® ServiceYou can use your phone to make calls internationally in select cities using other iDEN® networks by calling Nextel Customer Care to activate international dialing on your account. Countries in which you can use your phone include Argentina, Brazil, Canada, Israel, Jordan, Mexico, Peru, the Philippines, Singapore, and South Korea*.* Credit approval may be required. Other conditions may apply.AccessoriesVarious accessories are available for use with your i930 phone, including cases, vehicle power charger, data cables, Hands-Free accessories and more.To order additional accessories, go to nextel.com or call 1-800-Nextel6. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to nextel.com.Need Help?Nextel® Customer CareNextel Customer Care: 1-800-639-6111 or dial 611 from your i930 phone.Nextel Worldwide Customer Care: +1-360-662-5202 (toll-free from your i930 phone).
29 Need Help?Finding More InformationInformation about SourceMaking a phone call The i930 User’s Guide on the companion CD: “Phone Calls”.Making a Direct Connect call The i930 User’s Guide on the companion CD: “Direct Connect Calls, Call Alerts, and Group Calls”.Entering text The i930 User’s Guide on the companion CD: “Entering Text and Numbers”.Messages The i930 User’s Guide on the companion CD: “Messaging Features”.Pictures and videos The i930 User’s Guide on the companion CD: “Camcorder”.SIM card The i930 User’s Guide on the companion CD: “Securing Your Smartphone” and “SIM Manager”.Customizing your Smartphone’s features The i930 User’s Guide on the companion CD: “Settings”.Setting up a voice mail box The i930 User’s Guide on the companion CD: “Setting Up Your Voice Mail Box”.Programs on the Smartphone The i930 User’s Guide on the companion CD: “Using the Start Menu”.Using your Smartphone, service and rate plans, purchasing a Smartphone, and customer support.http://www.nextel.comMotorola warranty service or other information.http://www.motorola.com/iden/supportInformation about Source
30Need Help?Last-minute updates and detailed technical informationReadme files, located in the Microsoft ActiveSync folder on the desktop computerUp-to-date information on your Smartphone http://www.microsoft.com/mobileInformation about Source
31ALL MODELS WITH FCC ID AZ489FT5843 MEET THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.1 Tests for SAR are conducted using standard operating positions reviewed by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.Before a phone model is available for sale to the public, it must be tested and certified to the FCC that is does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 0.87 W/kg and when tested on the body, as described in this user guide, is 1.21 W/kg during packet data transmission. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.)2 While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID AZ489FT5843.Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at http://www.wow-com.com.1 In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.2 The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
32Patent and Trademark Information© 2005 Nextel Communications, Inc. Copying, distribution, or use without permission is strictly prohibited. NEXTEL®, the NEXTEL logo®, NEXTEL. Done.TM, DIRECT CONNECT®, GROUP CONNECTSM, INTERNATIONAL DIRECT CONNECTSM, NATIONWIDE DIRECT CONNECTSM, NEXTEL DIRECT SENDSM and NEXTEL WORLDWIDE® are service marks, trademarks, and/or registered trademarks owned by Nextel Communications, Inc.MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2005 Motorola, Inc. All rights reserved. Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation.T9 is a trademark owned by Tegic Communications.T9® Text Input Patent and Trademark InformationThis product is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.All other product names or services mentioned in this manual are the property of their respective trademark owners.Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, email addresses, logos, people, places and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, email address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any
33 Patent and Trademark Informationwritten license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.© 2003 Microsoft Corporation. All rights reserved. Microsoft products are licensed to OEMs by Microsoft Licensing Inc., a wholly owned subsidiary of Microsoft Corporation. Microsoft, ActiveSync, MSN, Outlook, Windows, the Windows logo, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.The names of actual companies and products mentioned herein may be the trademarks of their respective owners.Software Copyright NoticeThe Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

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