Motorola Solutions 89FT4917 Portable 2-Way Radio User Manual APX 4000 Model 3 Portable Radio User Guide

Motorola Solutions, Inc. Portable 2-Way Radio APX 4000 Model 3 Portable Radio User Guide

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Users Guide

APX 1000 User GuideModel 3 MN000255A01-AAPX_4000_M3.book Page 1 Thursday, March 13, 2014 10:59 AM

APX_4000_M3.book Page 2 Thursday, March 13, 2014 10:59 AM

$EnglishSending an Emergency CallTo exit emergency at any time, press and hold the Emergency button.Sending a Silent Emergency CallTo exit emergency at any time, press and hold the Emergency button.Display Status Icons1Press the Emergency button. 2Press and hold the PTT button. Speak clearly into the microphone.3Release the PTT button to end call.4Press and hold Emergency button to exit emergency. 1Press the Emergency button. 2The display does not change; the LED does not light up, and there is no tone.3Silent emergency continues until you:Press and hold the Emergency button to exit emergency state.ORPress and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode.Receiving a call or data.Transmitting a call or data.utBlinks when the battery is low.The more stripes, the stronger the signal strength for the current site (trunking only).Direct radio to radio communication or connected through a repeater.On = DirectOff = RepeaterThis channel is being monitored.L = Radio is set at Low power.H = Radio is set at High power.Scanning a scan list.Blinking dot = Detects activity on the Priority-One Channel during scan.Steady dot = Detects activity on the Priority-Two Channel during scan.8vOMHOR .ijThe vote scan feature is enabled.On = Location feature enabled, and location signal available.Off = Location feature disabled.Blinking = Location feature enabled, but location signal unavailable.On = User is currently associated with the radio.Off = User is currently not associated with the radio.Blinking = Device registration or user registration with the server failed due to an invalid username or pin.Data activity is present.kGnoMenu Navigation< or > to Menu Entry.{, |, or } directly below Menu Entry to select.H to exit.U or D to scroll through sub-list.{, |, or } directly below Menu Entry to select.APX_4000_M3.book Page 4 Thursday, March 13, 2014 10:59 AM$

Declaration of ConformityEnglishiiNote: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.APX_4000_M3.book Page ii Thursday, March 13, 2014 10:59 AM

ContentsEnglishiiiContentsThis User Guide contains all the information you need to use the APX™ 1000 Series Digital Portable Radios.Declaration of Conformity . . . . . . . . . . . . . . . . . .iImportant Safety Information . . . . . . . . . . . . . . xRF Energy Exposure and Product Safety Guide for Portable Two-Way Radios . . . . . . . . . . . . . . . . . . . . xSoftware Version . . . . . . . . . . . . . . . . . . . . . . . .xiNotice to Users (FCC and Industry Canada) . . . . . .xiInformations importantes sur la sécurité . . . xiiExposition aux radiofréquences et sécurité du produit pour radios bidirectionnelles portatives . . . . . . . . . xiiVersion du logiciel . . . . . . . . . . . . . . . . . . . . . .xiiiAvis aux utilisateurs (FCC et Industrie Canada) . . .xiiiComputer Software Copyrights . . . . . . . . . . .xivDocumentation Copyrights . . . . . . . . . . . . . . .xivDisclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1Notations Used in This Manual . . . . . . . . . . . . . . . . . 1Additional Performance Enhancement . . . . . . . . . . . 2ASTRO 25 Enhanced Data . . . . . . . . . . . . . . . . . . . 2Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 2Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 3SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3What Your Dealer/System AdministratorCan Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Preparing Your Radio for Use . . . . . . . . . . . . . .4Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 4Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Attaching the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5Attaching the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6Attaching the Accessory Connector Cover . . . . . . . . 6Attaching the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . 7Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . 7Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 8APX_4000_M3.book Page iii Thursday, March 13, 2014 10:59 AM

ContentsEnglishivIdentifying Radio Controls . . . . . . . . . . . . . . . . .9Radio Parts and Controls . . . . . . . . . . . . . . . . . . 10Programmable Features . . . . . . . . . . . . . . . . . . . . . 11Assignable Radio Functions . . . . . . . . . . . . . . . . . . 11Assignable Settings or Utility Functions . . . . . . . . . 13Accessing the Preprogrammed Functions . . . . . . . 13Using the Menu Select Buttons . . . . . . . . . . . . . . . 13Using the Navigation Buttons . . . . . . . . . . . . . . . . . 14Home Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Data Feature Button . . . . . . . . . . . . . . . . . . . . . . . 144-Way Navigation Button . . . . . . . . . . . . . . . . . . . . 14Multi Function Knob (MFK) . . . . . . . . . . . . . . . . . . 14Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 16Keypad Characters – Uppercase Mode . . . . . . . . . 16Keypad Characters – Lowercase Mode . . . . . . . . . 17Keypad Characters – Numeric Mode . . . . . . . . . . . 18Keypad Characters – Hexadecimal Mode . . . . . . . 19Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . 20Identifying Status Indicators . . . . . . . . . . . . . .20Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Text Messaging Service (TMS) Icons . . . . . . . . . . 23Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . 25Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Top Lightbar and LED Indicators . . . . . . . . . . . . . . 26LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . .27Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . 28Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Phone Call Display and Alert Prompts . . . . . . . . . . 32General Radio Operation . . . . . . . . . . . . . . . . 33Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . 33Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . 34Using Channel Search Button . . . . . . . . . . . . . . . . 36Using Mode Select Feature . . . . . . . . . . . . . . . . . . 37Saving a Zone and Channel to a Softkey . . . . . . . .37Saving a Zone and Channel to a Keypad Button . .38Receiving and Responding to a Radio Call . . . . . . 38Receiving and Responding to a Talkgroup Call . . .39Receiving and Responding to a Private Call (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Receiving and Responding to a Telephone Call (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 41Making a Talkgroup Call . . . . . . . . . . . . . . . . . . . . .41Making a Private Call (Trunking Only) . . . . . . . . . . .41APX_4000_M3.book Page iv Thursday, March 13, 2014 10:59 AM

ContentsEnglishvMaking an Enhanced Private Call (Trunking Only) .42Making a Telephone Call (Trunking Only) . . . . . . . .43Repeater or Direct Operation . . . . . . . . . . . . . . . . . 44Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 44Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .45Conventional Mode Operation . . . . . . . . . . . . . . . .45Advanced Features . . . . . . . . . . . . . . . . . . . . . 46Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 46Receiving and Making a Selective Call (ASTRO Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . . .46Receiving a Selective Call . . . . . . . . . . . . . . . . . . .46Making a Selective Call . . . . . . . . . . . . . . . . . . . . .47Using the Talkgroup Call Feature (Conventional Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Selecting a Talkgroup . . . . . . . . . . . . . . . . . . . . . .47Sending a Status Call . . . . . . . . . . . . . . . . . . . . . . .48Using the Dynamic Regrouping Feature (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Requesting a Reprogram (Trunking Only) . . . . . . .49Classifying Regrouped Radios . . . . . . . . . . . . . . . . 50Using Dynamic Zone Programming (DZP) . . . . . . .50Entering the Dynamic Zone to Select a Dynamic Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Saving a Channel in the Dynamic Zone from List Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Saving a Channel in the Dynamic Zone from Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Deleting a Channel in the Dynamic Zone . . . . . . . 52Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Making a Private Call from Contacts . . . . . . . . . . . 53Adding a New Contact Entry . . . . . . . . . . . . . . . . . 54Deleting a Contact Entry . . . . . . . . . . . . . . . . . . . . 55Adding a Contact to a Call List . . . . . . . . . . . . . . . 56Removing a Contact from a Call List . . . . . . . . . . . 56Editing a Contact in a Call List . . . . . . . . . . . . . . . . 57Editing an Entry Alias . . . . . . . . . . . . . . . . . . . . . . 57Editing as Entry ID . . . . . . . . . . . . . . . . . . . . . . . . 57Editing a Call Type . . . . . . . . . . . . . . . . . . . . . . . . 58Viewing Details of a Contact . . . . . . . . . . . . . . . . . 58Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Viewing a Scan List . . . . . . . . . . . . . . . . . . . . . . . . 59Editing the Scan List . . . . . . . . . . . . . . . . . . . . . . . 59Changing the Scan List Status . . . . . . . . . . . . . . . 60Viewing and Changing the Priority Status . . . . . . 60Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Turning Scan On or Off . . . . . . . . . . . . . . . . . . . . . 61Making a Dynamic Priority Change (Conventional Scan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Deleting a Nuisance Channel . . . . . . . . . . . . . . . . 62Restoring a Nuisance Channel . . . . . . . . . . . . . . . 62Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . 63APX_4000_M3.book Page v Thursday, March 13, 2014 10:59 AM

ContentsEnglishviReceiving a Call Alert Page . . . . . . . . . . . . . . . . . . 63Sending a Call Alert Page . . . . . . . . . . . . . . . . . . . 63Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 65Sending an Emergency Alarm . . . . . . . . . . . . . . . . 66Sending an Emergency Call (Trunking Only) . . . . . 66Sending an Emergency Alarm with Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Sending a Silent Emergency Alarm . . . . . . . . . . . . 67Changing Channels during Emergncy . . . . . . . . . . 68Using the Emergency Keep-Alive Feature . . . . . . . 68Automatic Registration Service (ARS) . . . . . . . . . . 69Selecting or Changing the ARS Mode . . . . . . . . . . 69Accessing the User Login Feature . . . . . . . . . . . . . 70Logging In as a User . . . . . . . . . . . . . . . . . . . . . . . 70Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Text Messaging Service (TMS) . . . . . . . . . . . . . . . 72Accessing the TMS Features . . . . . . . . . . . . . . . . . 72Composing and Sending a New Text Message . . . 73Sending a Quick Text Message . . . . . . . . . . . . . . . 74Using the Priority Status and Request Reply Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Appending a Priority Status to a Text Message . . . 76Removing a Priority Status from a Text Message . 76Appending a Request Reply to a Text Message . . 76Removing a Request Reply from a Text Message 77Appending a Priority Status and a Reply Request to a Text Message . . . . . . . . . . . . . . . . . . . . . . . . .77Removing a Priority Status and a Reply Request from a Text Message . . . . . . . . . . . . . . . . . . . . . . .78Managing Text Messages . . . . . . . . . . . . . . . . . . . .78Receiving a Text Message . . . . . . . . . . . . . . . . . . .78Viewing a Text Message from the Inbox . . . . . . . .79Replying to a Received Text Message . . . . . . . . . .79Accessing the Drafts Folder . . . . . . . . . . . . . . . . . .80Managing Sent Text Messages . . . . . . . . . . . . . . . .81Viewing a Sent Text Message . . . . . . . . . . . . . . . .81Sending a Sent Text Message . . . . . . . . . . . . . . . .82Deleting a Text Message . . . . . . . . . . . . . . . . . . . .82Deleting All Text Messages . . . . . . . . . . . . . . . . . .83ASTRO 25 Advanced Messaging Solution . . . . . . 83System Setup for ASTRO Advanced Messaging Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Two-Factor Authentication . . . . . . . . . . . . . . . . . . .84Logging into Two-Factor Authentication . . . . . . . . .85Logging out of Two-Factor Authentication . . . . . . .86Sending a Query . . . . . . . . . . . . . . . . . . . . . . . . . . .87Receiving a Query . . . . . . . . . . . . . . . . . . . . . . . . . .88Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Radio Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89Unlocking Your Radio . . . . . . . . . . . . . . . . . . . . . . .89Changing Your Password . . . . . . . . . . . . . . . . . . . .89Changing Your Tactical Inhibit Password . . . . . . . .90Enabling or Disabling the Radio Lock Feature APX_4000_M3.book Page vi Thursday, March 13, 2014 10:59 AM

ContentsEnglishviiiControlling the Display Backlight . . . . . . . . . . . . . 114Setting Up the Radio Display and Visual Indicators to Suite Night Vision Goggles . . . . . . . 115Locking and Unlocking the Keypad and Controls . 116Turning Keypad Tones On or Off . . . . . . . . . . . . . 116Turning Voice Mute On or Off . . . . . . . . . . . . . . . . 116Using the Time-Out Timer . . . . . . . . . . . . . . . . . . 117Setting the Time and Date . . . . . . . . . . . . . . . . . . 117Editing the Time and Date . . . . . . . . . . . . . . . . . . 118Using the Conventional Squelch Operation Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Analog Options . . . . . . . . . . . . . . . . . . . . . . . . . . 118Digital Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Using the PL Defeat Feature . . . . . . . . . . . . . . . . 119Using the Digital PTT ID Feature . . . . . . . . . . . . . 119Using the Smart PTT Feature (Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120IMPRES™ Battery Annunciator . . . . . . . . . . . . . . 121Accessing the Battery Info screen . . . . . . . . . . . . 121Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Accessing the General Radio Information . . . . . . 121Accessing the Radio Information . . . . . . . . . . . . . 122Viewing the IP Information . . . . . . . . . . . . . . . . . . 123Viewing the Control Assignments . . . . . . . . . . . . 123Editing the Soft ID . . . . . . . . . . . . . . . . . . . . . . . . 124Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . .125Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . 125Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . .126Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . .127Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . .127Taking Care of the Battery . . . . . . . . . . . . . . . . . . 128Checking the Battery Charge Status . . . . . . . . . . .128LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . .128Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . . .128Battery Recycling and Disposal . . . . . . . . . . . . . .129Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 130Highlights for the Accessories . . . . . . . . . . . . . . . 130Appendix: Maritime Radio Use in the VHF Frequency Range . . . . . . . . . . . . . . . . . . . . . 131Special Channel Assignments . . . . . . . . . . . . . . . 131Emergency Channel . . . . . . . . . . . . . . . . . . . . . . .131Non-Commercial Call Channel . . . . . . . . . . . . . . .131Operating Frequency Requirements . . . . . . . . . . 132Declaration of Compliance for the User of Distress and Safety Frequencies . . . . . . . . . . . . . . . . . . . 134Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Commercial Warranty . . . . . . . . . . . . . . . . . . 140APX_4000_M3.book Page viii Thursday, March 13, 2014 10:59 AM

ContentsEnglishixNotesAPX_4000_M3.book Page ix Thursday, March 13, 2014 10:59 AM

Important Safety InformationEnglishxImportant Safety InformationRF Energy Exposure and Product Safety Guide for Portable Two-Way RadiosATTENTION! This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APXUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.This radio transmitter has been approved by Industry Canada to operate with the Motorola-approved antenna types with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.APX_4000_M3.book Page x Thursday, March 13, 2014 10:59 AM

Software VersionEnglishxiSoftware VersionAll the features described in the following sections are supported by the radio's software version R11.00.00 or later. See Accessing the Radio Information on page 122 to determine your radio's software version. Check with your dealer or system administrator for more details of all the features supported.Notice to Users (FCC and Industry Canada)This device complies with Part 15 of the FCC rules and RSS 210 of the Industry Canada rules per the conditions listed below:1This device may not cause harmful interference.2This device must accept any interference received, including interference that may cause undesired operation.3Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate this equipment.APX_4000_M3.book Page xi Thursday, March 13, 2014 10:59 AM

Informations importantes sur la sécuritéxiiFrançais CanadienInformations importantes sur la sécuritéExposition aux radiofréquences et sécurité du produit pour radios bidirectionnelles portativesATTENTION! Cette radio ne doit être utilisée qu'à des fins professionnelles. Avant d'utiliser la radio, lisez le guide Exposition aux radiofréquences et sécurité du produit pour radios bidirectionnelles portatives, qui contient d'importantes instructions de fonctionnement pour une utilisation sécuritaire et des informations sur l'exposition aux fréquences radioélectriques afin d'assurer la conformité aux normes et règlements applicables.Pour obtenir une liste d'antennes et d'autres accessoires approuvés par Motorola, consultez le site Web : http://www.motorolasolutions.com/APX Selon la règlementation d'Industrie Canada, cet émetteur radio ne peut être utilisé qu'avec une antenne dont le type et le gain maximal (ou minimal) sont approuvés par Industrie Canada pour cet émetteur. Afin de limiter les interférences radio pour lesautres utilisateurs, le type et le gain de l'antenne doivent être choisis de façon à ce que la puissance isotrope rayonnée équivalente (P.I.R.E.) ne soit pas plus forte qu'il ne le faut pour établir la communication.Le présent émetteur a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne agréés par Motorola et ayant un gain admissible maximal ainsi que l'impédance requise pour chaque type d'antenne indiqué. Les types d'antenne non inclus, dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.APX_4000_M3.book Page xii Thursday, March 13, 2014 10:59 AM

Version du logicielxiiiFrançais CanadienVersion du logicielToutes les fonctionnalités décrites dans les sections suivantes sont prises en charge par la version du logiciel R11.00.00 ou ultérieure de la radio.Vérifiez auprès de votre détaillant ou de l'administrateur de système pour obtenir des renseignements sur les fonctionnalités prises en charge.Avis aux utilisateurs (FCC et Industrie Canada)Cet appareil est conforme à la Partie 15 des règlements de la FCC et RSS 210 du règlement d'Industrie Canada selon les conditions énumérées ci-dessous:1Ce dispositif ne doit pas causer d'interférences nuisibles.2Cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent perturber le fonctionnement.3Les changements ou les modifications apportées à ce dispositif, non expressément approuvées par Motorola, peuvent annuler le droit de l'utilisateur à utiliser cet équipement.APX_4000_M3.book Page xiii Thursday, March 13, 2014 10:59 AM

Computer Software CopyrightsEnglishxivComputer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.Documentation CopyrightsNo duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.APX_4000_M3.book Page xiv Thursday, March 13, 2014 10:59 AM

DisclaimerEnglishxvDisclaimerThe information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others. APX_4000_M3.book Page xv Thursday, March 13, 2014 10:59 AM

DisclaimerEnglishxviNotesAPX_4000_M3.book Page xvi Thursday, March 13, 2014 10:59 AM

Getting StartedEnglish1Getting StartedTake a moment to review the following:How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1Additional Performance Enhancement . . . . . . . . . . . . . page 2What Your Dealer/System Administrator Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3How to Use This GuideThis User Guide covers the basic operation of the APX™ 1000 Portables.However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.Notations Used in This ManualThroughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.Note: An operational procedure, practice, or condition, etc., which is essential to emphasize.!W A R N I N G!!C a u t i o nAPX_4000_M3.book Page 1 Thursday, March 13, 2014 10:59 AM

Getting StartedEnglish2The following special notations identify certain items: Additional Performance EnhancementThe following are some of the latest creations designed to enhance the security, quality and efficiency of APX radios.ASTRO 25 Enhanced DataASTRO 25 Enhanced Data is optimized to handle different message sizes and update rates from different applications. Install Enhanced Data to the Integrated Data system with a software installation to improve data channel efficiency and enable denser network traffic. Dynamic System Resilience (DSR)DSR seamlessly switches the radio system to a backup master site during system failures. DSR also provides additional indication e.g. failure detection, fault recovery, and redundancy within the system to address to the user in need. Mechanisms related to the Integrated Voice and Data (IV & D) or data centric are all supported by DSR.CrossTalk PreventionThis feature prevents crosstalk scenarios from happening, especially when a wideband antenna is used. This feature allows the adjustment of the Trident Transmitting SSI clock rate in the radio to be different from the Receiving Frequency. This Example DescriptionHome button or HButtons and keys are shown in bold print or as an icon.Phone Menu entries are shown similar to the way they appear on the radio’s display.>This means “Press the right side of the 4-way Navigation button”.APX_4000_M3.book Page 2 Thursday, March 13, 2014 10:59 AM

Getting StartedEnglish3subsequently reduces the possibilities of radio frequency interfering spurs and it also prevents crosstalk. Encrypted Integrated Data (EID) EID provides security encryption and authentication of IV & D data bearer service communication between the radio and the Customer Enterprise Network.SecureNetSecureNet allows user to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC OTAR feature will allow users to perform OTAR activities on an MDC channel.What Your Dealer/System AdministratorCan Tell YouCheck with your dealer or system administrator for the correct radio settings, if the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), to ensure proper top and front display operation.You can also consult your dealer or system administrator about the following:•Is your radio preprogrammed with any preset conventional channels?•Which buttons have been preprogrammed to access other features? •What optional accessories may suit your needs?APX_4000_M3.book Page 3 Thursday, March 13, 2014 10:59 AM

Preparing Your Radio for UseEnglish4Preparing Your Radio for UseAssemble your radio by following these steps:Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4Attaching the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . page 5Attaching the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . page 6Attaching the Accessory Connector Cover . . . . . . . . . . page 6Attaching the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . page 7Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . page 7Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . page 8Charging the BatteryThe Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your radio, see Accessories on page 130.Note: When charging a battery attached to a radio, turn the radio off to ensure a full charge.Battery ChargerTo charge the battery, place the battery, with or without the radio, in a Motorola-approved charger. The charger’s LED indicates the charging progress; see your charger’s user guide.For a list of chargers, see Accessories on page 130.To avoid a possible explosion:•DO NOT replace the battery in any area labeled “hazardous atmosphere”.•DO NOT discard batteries in a fire.!W A R N I N G!APX_4000_M3.book Page 4 Thursday, March 13, 2014 10:59 AM

Preparing Your Radio for UseEnglish5Attaching the BatteryWith the radio turned off, slide the battery into the radio’s frame until the bottom latch clicks into place. To remove the battery, turn the radio off. Lift up the latch then slide the battery down to remove the battery from the radio.Note: If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately 30 seconds after battery removal. Check with your dealer or system administrator for more information.You can view the status of the IMPRES™ battery if the radio is using an IMPRES™ battery. See IMPRES™ Battery Annunciator on page 121 for more information.Battery Latch is at the bottom of the battery.APX_4000_M3.book Page 5 Thursday, March 13, 2014 10:59 AM

Preparing Your Radio for UseEnglish6Attaching the AntennaWith the radio turned off, set the antenna in its receptacle and turn clockwise to attach it to the radio. To remove the antenna, turn the antenna counterclockwise. Make sure you turn off the radio first.Attaching the Accessory Connector CoverThe accessory connector is located on the antenna side of the radio. It is used to connect accessories to the radio.Note: To prevent damage to the connector, shield it with the connector cover when not in use.Insert the hooked end of the cover into the slot above the connector. Press downward on the cover’s top to seat it in the slot. Once in place, tighten by rotating the thumbscrew clockwise by hand. To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages from the radio. If the thumbscrew is too tight, use an Allen wrench to loosen it first.Rotate and lift the connector cover to disengage it from the radio.Hooked EndThumbscrewHex Socket HeadAPX_4000_M3.book Page 6 Thursday, March 13, 2014 10:59 AM

Preparing Your Radio for UseEnglish7Attaching the Belt ClipAlign the grooves of the belt clip with those of the radio and press upward until you hear a click.To remove the clip, use a flat-bladed object to press the belt clip tab away from the radio. Then, slide the clip downward and away from the radio.Turning On the RadioPress the Control Knob until the radio display lights on, then release the knob. If the power-up test is successful, you see the Home screen.TabAPX_4000_M3.book Page 7 Thursday, March 13, 2014 10:59 AM

Preparing Your Radio for UseEnglish8Note: If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code).Turn off the radio, check the battery, and turn the radio back on. If the radio fails the power-up test again, record the Error XX/YY code and contact your dealer.To turn off the radio, press and hold the Control Knob until the radio display shows Power off?, press the Menu Select button below Yes to power off.Adjusting the VolumeYour radio is preprogrammed to reset to medium volume rate, which is Level 12, by default whenever the radio powers up. To increase the volume, turn the MFK clockwise. The display shows volume bars and volume level when you change the volume.Note: If Volume Change is secondary feature of the knob, see Multi Function Knob (MFK) on page 14 to toggle the function of the knob. To decrease the volume, turn this MFK counterclockwise.Note: Ensure that the main speaker is pointed towards you for increased loudness and intelligibility, especially in areas with loud background noises.Main SpeakerAPX_4000_M3.book Page 8 Thursday, March 13, 2014 10:59 AM

Identifying Radio ControlsEnglish9Identifying Radio ControlsTake a moment to review the following:Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . page 10Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 11Assignable Radio Functions . . . . . . . . . . . . . . . . . . page 11Assignable Settings or Utility Functions. . . . . . . . . . page 13Accessing the Preprogrammed Functions. . . . . . . . . . page 13Using the Menu Select Buttons . . . . . . . . . . . . . . . . page 13Using the Navigation Buttons. . . . . . . . . . . . . . . . . . page 14Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16Keypad Characters – Uppercase Mode. . . . . . . . . . page 16Keypad Characters – Lowercase Mode. . . . . . . . . . page 17Keypad Characters – Numeric Mode. . . . . . . . . . . . page 18Keypad Characters – Hexadecimal Mode . . . . . . . . page 19Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . . page 20APX_4000_M3.book Page 9 Thursday, March 13, 2014 10:59 AM

Identifying Radio ControlsEnglish10Radio Parts and Controls Top (Orange) Button*1Top Lightbar2Top Side (Select) Button*5Multi Function Control Knob*Keypad9Push-to-Talk (PTT) Button674-Way Navigation ButtonBattery Latch (at the bottom)811Menu Select Buttons1314Battery1921Home ButtonAntennaSpeakerSide Button 2*18Side Button 1*1716Microphone4* These radio controls/buttons are programmable.15LEDAccessory ConnectorMain Display1210Data Feature Button3Microphone20APX_4000_M3.book Page 10 Thursday, March 13, 2014 10:59 AM

Identifying Radio ControlsEnglish11Programmable FeaturesAny reference in this manual to a control that is “preprogrammed” means that the control must be programmed by a dealer or qualified radio technician using the radio's programming software, in order to assign a feature to that control.The programmable buttons can be programmed as shortcuts to radio functions or preset channels/groups depending on the duration of a button press:•Press – Pressing and releasing rapidly.•Long press – Pressing and holding for the preprogrammed duration (between 0.25 seconds and 3.75 seconds).•Hold down – Keeping the button pressed.Assignable Radio FunctionsCall Alert – Allows the radio to function like a pager, or to verify if a radio is active on the system.Call Response – Allows you to answer a private call.Channel – Selects a channel.Contacts – Selects the Contacts menu.Dynamic ID (Conventional Only) – Allows you to edit the radio's ASTRO Individual ID and/or MDC Primary ID.Dynamic Priority (Conventional Only) – Allows any channel in a scan list (except for the Priority-One channel) to temporarily replace the Priority-Two channel.Emergency – Depending on the programming, initiates or cancels an emergency alarm or call.Information – Displays the information of the radio.Internet Protocol Address – Displays the Internet Protocol (IP) address, device name and status of the radio.Location – Determines the current location (latitude, longitude, time and date), and also the distance and bearing to another location. Or, turns the GPS functionality on or off for all location.Message – Enters the current message list.Mode Select – Long-press programs a button with the radio's current zone and channels; then once programmed, the short press of that button jumps the radio to the programmed zone and channel.Monitor (Conventional Only) – Monitors a selected channel for all radio traffic until function is disabled.Multiple Private Line (Conventional Only) – Selects the Multiple Private Line lists.Nuisance Delete – Temporarily removes an unwanted channel, except for priority channels or the designated transmit channel, from the scan list. APX_4000_M3.book Page 11 Thursday, March 13, 2014 10:59 AM

Identifying Radio ControlsEnglish12One Touch 1 – 4 – Launches a specific feature with one single button-press. You can setup as many as four separately programmed buttons for four different features.Phone – Allows you to make and receive calls similar to standard phone calls.Private Call (Trunking Only) – Allows a call from an individual radio to another individual radio.Private Line Defeat (Conventional Only) – Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel.Query – Launches a list of predefined short text messages only after successfully logged in the Two-Factor Authentication.Radio Profiles – Allows for easy access to a set of preprogrammed visual and audio settings of the radio.Recent Calls – Allows for easy access to the list of calls recently received or made.Rekey Request – Notifies the dispatcher you want a new encryption keys.Repeater Access Button (RAB) (Conventional Only) – Allows to manually send a repeater access codeword.Reprogram Request (Trunking Only) – Notifies the dispatcher you want a new dynamic regrouping assignment.Request-To-Talk (Conventional Only) – Notifies the dispatcher you want to send a voice call.Scan – Toggles scan on or off.Secure Transmission Select (Conventional and Trunking) – Toggles the Secure Transmission On or Off when the Secure/Clear Strapping fields is set to “Select” for the radio’s current channel, and when the radio is model/option capable. Selective Call (Conventional Only) – Calls an assigned radio.Site Display/Search (Trunking Only) – Displays the current site ID and RSSI value; performs site search for AMSS (Automatic Multiple Site Select) or SmartZone operation.Site Lock/Unlock (Trunking Only) – Locks onto a specific site.Status – Sends data calls to the dispatcher about a predefined status.Talkaround/Direct (Conventional Only) – Toggles between using a repeater and communicating directly with another radio.Talkgroup (Conventional Only) – Allows a call from an individual radio to a group of radios.Text Messaging Service (TMS) – Selects the text messaging menu.TMS Quick Text – Selects a predefined message.User – Automatically registers with the server.Zone Select – Allows selection from a list of zones.APX_4000_M3.book Page 12 Thursday, March 13, 2014 10:59 AM

$Identifying Radio ControlsEnglish13Assignable Settings or Utility FunctionsLight/Flip – Press the button to toggle the display backlight on or off.Keypad and Controls Lock – Locks or unlocks the keypad, programmable buttons and rotary knob.Voice Announcement – Audibly indicates the current feature mode, Zone or Channel the user has just assigned. Voice Mute – Toggles voice mute on or off.Volume Set Tone – Sets the volume set tone.Accessing the Preprogrammed FunctionsYou can access various radio functions through one of the following ways:•A short or long press of the relevant programmable buttons.OR•Use the Menu Select Buttons ({, |, and }).Using the Menu Select ButtonsThe Menu Select buttons access the menu entries of features.Note: Check with your dealer or system administrator for the list of features activated in your radio.Your radio may be preprogrammed differently from the following example, but the steps for selecting a channel may appear as shown below:•Press the Menu Select button ( | ) directly below Chan.Data Feature Button 4-Way Navigation ButtonHome Button Mute | Chan | Zone Menu Select ButtonsSoftkeysAPX_4000_M3.book Page 13 Thursday, March 13, 2014 10:59 AM$

Identifying Radio ControlsEnglish14Using the Navigation ButtonsHome ButtonThe H button returns you to the Home (default) screen. In most cases, this is the current mode.For selected radio features, the H button is also used to save user-edited radio settings or information before returning you to the Home screen.Note: Some features do not require you to press H to go to the Home screen. Refer to the individual feature sections in this manual for further details on saving user-edited radio settings or information.Data Feature ButtonUse this button to access data-related features, such as the Text Messaging Service (TMS) feature screen.4-Way Navigation ButtonUse this button to scroll up, down, left or right.Press and release one of the button to scroll from one entry to the next one. Press and hold one of the button to have the radio toggles through the list automatically (release the button to stop).Multi Function Knob (MFK)MFK is the on/off button of your radio. See Turning On the Radio on page 7 for the procedure to power up and down the radio.In addition, there are programmable features available for MFK, which are:Mode Change – Turn MFK to scroll the channel or zone list.Volume Change – Turn MFK to increase or decrease the volume level of the speaker. Fast turn of MFK makes coarse tuning of the volume level; slow turn of MFK makes fine tuning of the volume level. The display shows the volume level and bars to indicate the current level. The level of last selected volume before the radio powers down remains the same when the radio powers up.APX_4000_M3.book Page 14 Thursday, March 13, 2014 10:59 AM

Identifying Radio ControlsEnglish15The main display only shows the icon of secondary feature; the main display does not show the icon of primary feature. The radio by default is set to use the primary feature. Short presses of MFK toggle it to work on either the secondary or primary feature. The secondary feature has an inactivity timer. This timer starts when the secondary feature is left idle. Your radio returns to primary feature when this timer expires. If the MFK is set to operate only one feature besides On/Off the radio, Volume Change should be the only feature applied to MFK. Consult your dealer or system administrator for the best options available for MFK. APX_4000_M3.book Page 15 Thursday, March 13, 2014 10:59 AM

$Identifying Radio ControlsEnglish16Using the KeypadYou can use the 3 x 4 alphanumeric keypad to access the radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.Keypad Characters – Uppercase ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()2ABC3DEF4GH I5JKL6MNO7PQRS8TUV9WX Y Z0 Toggle between mixed case mode, uppercase mode, and lowercase mode.*Space#Toggle between numeric and letter mode. APX_4000_M3.book Page 16 Thursday, March 13, 2014 10:59 AM$

$Identifying Radio ControlsEnglish17Keypad Characters – Lowercase ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()2abc3de f4gh i5jkl6mn o7pqr s8tuv9wxyz0 Toggle between mixed case mode, uppercase mode, and lowercase mode.*Space#Toggle between numeric and letter mode. APX_4000_M3.book Page 17 Thursday, March 13, 2014 10:59 AM$

$Identifying Radio ControlsEnglish18Keypad Characters – Numeric ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()223344556677889900*Space#Toggle between numeric and letter mode. APX_4000_M3.book Page 18 Thursday, March 13, 2014 10:59 AM$

Identifying Radio ControlsEnglish19Keypad Characters – Hexadecimal ModeNumber of Times Key is PressedKey1234567891011121314151617181920211122ABC33DEF44556677889900*Not applicable#Not applicableAPX_4000_M3.book Page 19 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish20Push-To-Talk (PTT) ButtonThe PTT button on the side of the radio serves two basic purposes:•While a call is in progress, the PTT button allows the radio to transmit to other radios in the call.Press and hold down PTT button to talk. Release the PTT button to listen.The microphone is activated when the PTT button is pressed.•While a call is not in progress, the PTT button is used to make a new call. See Making a Radio Call on page 41 for more information.Identifying Status IndicatorsYour radio indicates its operational status through the following:Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21Text Messaging Service (TMS) Icons . . . . . . . . . . . . . page 23Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 23TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . page 25Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 25Top Lightbar and LED Indicators . . . . . . . . . . . . . . . . . page 26LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 26Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . . . page 27Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . . . . page 28Alert Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 29Phone Call Display and Alert Prompts. . . . . . . . . . . . . page 32PTT ButtonAPX_4000_M3.book Page 20 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish21Status IconsThe 160 x 90 pixel front liquid crystal display (LCD) of the radio shows radio status, text entries, and menu entries. The top display row contain color icons that indicate radio operating conditions. The following icons are for the front display screen unless indicated otherwise. ReceivingRadio is receiving a call or data.TransmittingRadio is transmitting a call or data.BatteryThe number of bars (0 – 4) shown indicates the charge remaining in the battery. Blinks when the battery is low.For IMPRES battery operation only – the icon shown indicates the charge remaining in the battery.For all battery operation – the icon blinks when the battery is low.Received Signal Strength Indicator (RSSI)The number of bars displayed represents the received signal strength for the current site, for trunking only. The more stripes in the icon, the stronger the signal.RoamingThe radio has roamed to and is currently registered to a foreign system. Direct•On = Radio is currently configured for direct radio-to-radio communication (during conventional operation only).•Off = Radio is connected with other radios through a repeater.Monitor (Carrier Squelch)Selected channel is being monitored (during conventional operation only).OMAPX_4000_M3.book Page 21 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish22In-Call User Alert•On = The feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated.•Off = The feature is disabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is deactivated.Power Level•L = Radio is set at Low power.•H = Radio is set at High power.ScanRadio is scanning a scan list.Priority Channel Scan•Blinking dot = Radio detects activity on channel designated as Priority-One.•Steady dot = Radio detects activity on channel designated as Priority-Two.Vote Scan EnabledThe vote scan feature is enabled.KH or .ikLocation Signal•On = Location feature is enabled, and location signal is available.•Off = Location feature is disabled.•Blinking = Location feature is enabled, but no location signal is available.User Login Indicator (IP Packet Data)•On = User is currently associated with the radio.•Off = User is currently not associated with the radio.•Blinking = Device registration or user registration with the server failed due to an invalid username or pin.•Inverted = User successfully login to the secured IP Packet Data.Data ActivityData activity is present.HexadecimalIndicates that the text entry is currently in hexadecimal mode.GnnoAPX_4000_M3.book Page 22 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish23Text Messaging Service (TMS) IconsThis feature allows you to send and receive text messages. See Text Messaging Service (TMS) on page 72 for more information.Status IconsThe following icons appear on the radio’s display when you send and receive text messages.NumericIndicates that the text entry is currently in numeric mode.Start CaseIndicates that the first character of the text entry is capitalized.Mixed CaseIndicates that the text entry is currently in normal text mode.UppercaseIndicates that the text entry is currently in uppercase mode.LowercaseIndicates that the text entry is currently in lowercase mode.Lowercase PredictiveIndicates that the text entry is currently in lowercase and with predicted words shown at the bottom of the screen.Mixedcase PredictiveIndicates that the text entry is currently in mixed case and with predicted words shown at the bottom of the screen.Uppercase PredictiveIndicates that the text entry is currently in uppercase and with predicted words shown at the bottom of the screen.MFK is in Mode Change featureTurn the MFK to change the channel/zone.MFK is in Volume Change featureTurn the MFK to turn the volume up or down.Inbox FullThe Inbox is full.APX_4000_M3.book Page 23 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish24Message SentThe text message is sent successfully.Message UnsentThe text message cannot be sent.Unread Message•User receives a new message.•The selected text message in the Inbox has not been read.Read MessageThe selected text message in the Inbox has been read.Normal MessageUser is composing a message with normal priority and without a request for a reply.3/6 Message IndexIndicates the index of the current message the user is viewing. Example: If the user is looking at the third message out of a total of 6 messages in the Inbox folder, the icon is displayed as the icon on the left column.YrPriority Status•The “Priority” feature is toggled on before the message is sent.•Messages in the Inbox folder are flagged with “Priority”.Request Reply•The “Request Reply” feature is toggled on before the message is sent.•Messages in the Inbox folder are flagged with “Request Reply”.Priority Status and Request Reply•User is composing a message with a priority status and a request for a reply.•Messages in the Inbox folder are flagged with “Priority” and “Request Reply”.APX_4000_M3.book Page 24 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish25TMS Menu Options Call Type IconsThe following icons appear on the radio’s main display, when you make or receive a call, or view selected call lists, to indicate the different call types associated with an alias or ID. Menu Option Description/FunctionBack Brings you back to the previous screen.Clr Deletes all messages.Del Deletes a message or text.Edit Brings you to the edit screen.Exit Exits to the Home screen.No Returns to the previous screen.Optn Brings you to the Options main screen.Rply Replies to a message.Sel Selects the highlighted command.Send Sends the message.Yes Updates or saves a command.Radio number.Radio number added to a Call List.Mobile number.Mobile number added to a Call List.U?APX_4000_M3.book Page 25 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish26Top Lightbar and LED IndicatorsThe Top Lightbar and LED indicators show the operational status of the radio. LED IndicationsSolid red – Radio is transmitting.Blinking red – Radio is transmitting at low battery condition.Rapidly blinking red – Radio has failed the self test upon powering up or encountered a fatal error.Solid yellow (Conventional Only) – Channel is busy.Landline phone number.Landline phone number added to a Call List.Incoming call or data.Outgoing call or data.Incoming emergency call.%LED Top Lightbar APX_4000_M3.book Page 26 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish27Blinking yellow – Radio is receiving a secured transmission.Solid green – Radio is powering up, or is on a non-priority channel while in the Scan List Programming mode.Blinking green – Radio is receiving an individual or telephone call, or is on a Priority-Two channel while in the Scan List Programming mode.Rapidly blinking green – Radio is on a Priority-One channel while in the Scan List Programming mode.Note: No LED indication when the radio receives a clear (non-secured) transmission in trunking Mode.Top Lightbar IndicationsThe lightbar blinks green when the MFK is using the secondary feature. See Multi Function Knob (MFK) on page 14 to understand the functionality of MFK.The lightbar turn into solid color of orange, red or green depending on the status of Intelligent Lighting. See Intelligent Lighting Indicators on page 28 for different status of Intelligent Lighting. APX_4000_M3.book Page 27 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish28Intelligent Lighting IndicatorsThis feature temporary changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician.Backlight and Bar Color Notification WhenOrange Emergency Alerts The radio initiates an emergency alarm or call.The radio receives an emergency alarm or call.Red Critical AlertsThe radio battery is low.The radio is out of range.The radio enters failsoft mode.The radio is unable to establish a full connection with the system.The radio is unable to authenticate or register with the system.Green Call AlertsThe radio receives a private call.The radio receives a phone call.The radio receives a call alert.The radio receives a selective call.APX_4000_M3.book Page 28 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish29Alert TonesThe radio uses alert tones to inform you of the radio’s condition. The following table lists these tones and when they occur.You Hear Tone Name HeardShort, Low-Pitched ToneRadio Self Test Fail When radio fails its power-up self test.Reject When an unauthorized request is made.Time-Out Timer Warning Four seconds before time out.No ACK Received When radio fails to receive an acknowledgment.Individual Call Warning Tone When radio is in an individual call for greater than 6 seconds without any activity.Long, Low-Pitched ToneTime-Out Timer Timed Out After time out.Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not allowed.Out of Range (When PTT button is pressed) the radio is out of range of the system.Invalid Mode When radio is on an unpreprogrammed channel.A Group of Low-Pitched TonesBusy When system is busy.APX_4000_M3.book Page 29 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish30Short,Medium-PitchedToneValid Key-Press When a correct key is pressed.Radio Self Test Pass When radio passes its power-up self test.Clear Voice At beginning of a non-coded communication.Priority Channel Received When activity on a priority channel is received.Emergency Alarm /Call Entry When entering the emergency state.Central Echo When central controller has received a request from a radio.Long, Medium-PitchedToneVolume Set When volume is changed on a quiet channel.Emergency Exit When exiting the emergency state.A Group ofMedium-PitchedTonesFailsoft When the trunking system fails.Automatic Call Back When voice channel is available from previous request.Keyfail When encryption key has been lost.Console Acknowledge When status, emergency alarm, or reprogram request ACK is received.Received Individual Call When Call Alert or Private Call is received.Call Alert Sent When Call Alert is received by the target radio.Site Trunking When a SmartZone trunking system fails.Short,High-Pitched Tone (Chirp)Low-Battery Chirp When battery is below preset threshold value.You Hear Tone Name HeardAPX_4000_M3.book Page 30 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish31RingingFast Ringing When system is searching for target of Private Call.Enhanced Call Sent When waiting for target of Private Call to answer the call.Phone Call Received When a land-to-mobile phone call is received.GurgleDynamic Regrouping (When PTT button is pressed) a dynamic ID has been received.Talk Permit (When PTT button is pressed) is verifying with the system for accepting its transmissions.Unique, Low-Pitched ChirpNew Message When a new message is received.Unique, High-Pitched ChirpPriority Status When a priority message is received.Doh-SolEnhanced Zone Bank Up When EZB Up button is pressed to scroll the Enhance Zone Bank up.Sol-DohEnhanced Zone Bank Down When EZB Down button is pressed to scroll the Enhance Zone Bank down.MFK Exits Secondary FeatureWhen MFK is toggled to exit secondary feature and return to primary feature or when secondary function timer expires. You Hear Tone Name HeardAPX_4000_M3.book Page 31 Thursday, March 13, 2014 10:59 AM

Identifying Status IndicatorsEnglish32Phone Call Display and Alert PromptsThe following appears on the radio’s display when you make and receive Phone calls. The radio also uses alert tones to indicate the current status.You Hear You See When NotesA Long ToneNo phone You press the PTT button and the phone system is not available. Press H to hang up. The radio returns to the Home screen.Phone busy The phone system is busy. Press H to exit the phone mode and try your call later.A Busy Tone Phone busy When a channel is not available. The radio automatically connects when a channel opens.–No acknowledge The call is not acknowledged. Press H to hang up. The radio returns to the Home screen.A High-Pitched Tone–When you release the PTT button. The radio indicates to the landline party that he or she may begin talking.Note: You have the option of sending additional digits (overdial), such as an extension number, or credit card or PIN numbers, to the phone system. If the radio is preprogrammed for live overdial, every digit entered after the call is connected is sent to the phone system.If the radio is preprogrammed for buffered overdial, the digits pressed are entered into memory and then sent when the PTT button is pressed. Press the PTT button to send either digits or voice, but not both at the same time.APX_4000_M3.book Page 32 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish33General Radio OperationOnce you understand how your APX Portable is configured, you are ready to use your radio.Use this navigation guide to familiarize yourself with the basic Call features:Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 33Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . . . page 34Using Channel Search Button . . . . . . . . . . . . . . . . . . . page 36Receiving and Responding to a Radio Call . . . . . . . . . page 38Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . . . page 41Repeater or Direct Operation . . . . . . . . . . . . . . . . . . . page 44Monitoring Features. . . . . . . . . . . . . . . . . . . . . . . . . . . page 44Selecting a ZoneA zone is a group of channels. Use the following procedure to select a zone.Note: Your radio must be preprogrammed to allow you to use this feature.If Mode Change is secondary feature of the MFK, see Multi Function Knob (MFK) on page 14 to toggle the function of MFK.Procedure:Turn the preprogrammed Zone Change MFK to the required zone and proceed to Step 3.MFKAPX_4000_M3.book Page 33 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish34ORFollow the procedure below.1< or > to Zone.2Press the Menu Select button directly below Zone.3U or D to the required zone.ORUse the keypad to enter the zone number.4If the zone number entered is unprogrammed, the display shows Invalid entry. Repeat Step 3.ORPress the Menu Select button directly below Sel to confirm the displayed zone. 5Press the PTT button to transmit on the displayed zone channel.ORFollow the procedure below.1< or > to ZnUp or ZnDn.2Press and hold the Menu Select button directly below ZnUp or ZnDn until the required zone appears.Note: Positions of ZnUp and ZnDn on the display may differ each time you release the Menu Select button. Read carefully before you press.Selecting a Radio ChannelA channel is a group of radio characteristics, such as transmit/receive frequency pairs. Use the following procedure to select a channel.Note: Your radio must be preprogrammed to allow you to use this feature. If you select a channel that is not within the preprogrammed band, the radio indicates that it is on an unsupported frequency with both audio and visual warnings.Consult a qualified radio technician for the right choice between the following methods.MFKAPX_4000_M3.book Page 34 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish35If Mode Change is secondary feature of MFK, see Multi Function Knob (MFK) on page 14 to toggle the function of MFK.Procedure:Turn the preprogrammed MFK to the desired channel. ORFollow the procedure below. 1< or > to Chan.2Press the Menu Select button directly below Chan.3U or D to the required channel.ORUse the keypad to enter the channel number.4If the channel number entered is unprogrammed, the display shows Invalid entry. Repeat Step 3.ORPress the Menu Select button directly below Sel to confirm the selected channel.5Press the PTT button to transmit on the displayed zone channel.ORFollow the procedure below. 1< or > to ChUp or ChDn.2Press the Menu Select button directly below ChUpor ChDn.3Press the PTT button to transmit on the displayed zone and channel.Note: Positions of ChUp and ChDn on the display may differ each time you release the Menu Select button. Read carefully before you press.APX_4000_M3.book Page 35 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish36Using Channel Search ButtonThis feature allows you to do a quick search for a specific channel in the radio by key in the alias of the channel. If the name matches, your radio prompts the first found matched channel name. Procedure:Press the preprogrammed Channel Search button.ORFollow the procedure below.1< or > to CSrh.2Press the Menu Select button directly below CSrh to key in the channel name.3A blinking cursor appears on the Channel Search screen.Use the keypad to type or edit your message.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.4Press the Menu Select button directly below CSrh once the entry is done to initiate searching. ORPress the Menu Select button directly below Cncl to exit.5The display shows Searching.ORIf the radio is triggered to search for an empty entry, the display shows Invalid Entry. Repeat step 3.6Once found, the display shows the matched channel name and the radio changed its transmission to this channel.ORIf the entry does not match, the display shows Channel name not found. Repeat from step 3 if want to search again; or press H or the Menu Select button directly below Exit to exit. APX_4000_M3.book Page 36 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish37Using Mode Select FeatureMode Select allows a long press to save the radio’s current zone and channel to a programmable button, keypad button or a softkey; then once programmed, the short-press of that button or softkey jumps the transmission to the saved zone and channel.There are two methods to save the selected zone and channel:•Softkeys•Programmable buttons and keypad buttons (digit 0 to 9)Note: Your radio must be preprogrammed to allow you to use this feature.Saving a Zone and Channel to a SoftkeyFive softkeys are available for you to save the frequent used zone and channel. Procedure:1Toggle your zone and channel to the required zone and channel.2< or > to MS1, MS2 ... or MS5.3Press and hold the Menu Select button directly below the softkey.4You hear a short, medium-pitched tone when the zone and channel is saved.Note: To change the programmed zone and channel, repeat this procedure.Short press of the programmed softkey changes your current transmission to the zone and channel programmed in this softkey.APX_4000_M3.book Page 37 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish38Saving a Zone and Channel to a Keypad ButtonAll the programmable buttons and keypad digit 0 to 9 buttons allow you to save the frequent used zone and channel.Procedure:1Toggle your zone and channel to the required zone and channel.2Press and hold the digit button you desire to program.3You hear a short, medium-pitched tone when the zone and channel is saved.Note: Repeat this procedure to change the zone and channel of the programmed button.Short press of the programmed button changes your current transmission to the zone and channel programmed in this button.Receiving and Responding to a Radio CallOnce you have selected the required channel and/or zone, you can proceed to receive and respond to calls.The LED lights up solid red while the radio is transmitting. In conventional mode, the LED lights up solid yellow when the radio is receiving a transmission. In trunking mode, there is no LED indication when the radio receives a transmission.If the radio is receiving a secure transmission, the LED blinks yellow.LEDAPX_4000_M3.book Page 38 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish39Receiving and Responding to a Talkgroup CallTo receive a call from a group of users, the radio must be configured as part of that talkgroup.Procedure:When you receive a talkgroup call (while on the Home screen), depending on how your radio is preprogrammed:1ASTRO Conventional Only:The LED lights up solid yellow. The display shows the talkgroup alias or ID, and the caller alias or ID.ORTrunking Only:The display shows the caller alias or ID.2Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3Press the PTT button to respond to the call. The LED lights up solid red. 4Release the PTT button to listen.See Making a Talkgroup Call on page 41 for details on making a Talkgroup Call.Receiving and Responding to a Private Call (Trunking Only)A Private Call is a call from an individual radio to another individual radio.These one-to-one calls between two radios are not heard by others in the current talkgroup. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller ID.Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure:When you receive a Private Call:1You hear two alert tones and the LED blinks green. The display shows Call received.2Press the Menu Select button directly below Resp.ORPress the Call Response button within 20 seconds after the call indicators begin.3During the call, the display shows the caller alias (name), if it is in the call list.ORAPX_4000_M3.book Page 39 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish40During the call, the display shows the caller ID (number), if the caller’s name is not in the call list.4Press and hold the PTT button to talk. Release the PTT button to listen.5Press H or the Call Response button to hang up and return to the Home screen.See Making a Private Call (Trunking Only) on page 41 for details on making a Private Call.Receiving and Responding to a Telephone Call (Trunking Only)This feature allows you to receive calls similar to standard phone calls from a landline phone.Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure:Use the preprogrammed Call Response button to answer a Telephone Call:1You hear a telephone-type ringing and the LED blinks green. The backlight of the screen and the bar turns green. The display shows Phone Call.2Press the Call Response button within 20 seconds after the call indicators begin.3Press and hold the PTT button to talk. Release the PTT button to listen.4Press H or the Call Response button to hang up and return to the Home screen.See Making a Telephone Call (Trunking Only) on page 43 for details on making a Telephone Call.APX_4000_M3.book Page 40 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish41Making a Radio CallYou can select a zone, channel, subscriber ID, or talkgroup by using:•MFK preprogrammed with Channel Change or Zone Change•A preprogrammed One Touch Call button•The Contacts list (see Viewing Details of a Contact on page 58)Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Making a Talkgroup CallTo make a call to a group of users, your radio must be configured as part of that talkgroup.Procedure:1Turn the MFK to select the channel with the desired talkgroup. 2Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.3Press the PTT button to make the call. 4ASTRO Conventional Only:The LED lights up solid red. The display shows the talkgroup alias or ID.OR Trunking Only:The LED lights up solid red.5Speak clearly into the microphone.6Release the PTT button to listen.Making a Private Call (Trunking Only)Procedure:Press the preprogrammed Quick Access (One-Touch) Private Call button to dial the preprogrammed ID (number) and proceed to Step 5. ORFollow the procedure below. 1< or > to Call.2Press the Menu Select button directly below Call. The display shows the last transmitted or received ID.3Press the Menu Select button directly below Cnts to scroll through and select the required ID.ORPress the Menu Select button directly below LNum to go to the last number dialed.ORAPX_4000_M3.book Page 41 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish42U or D to the required ID.ORUse the keypad to enter the required ID.4Press the PTT button to initiate the Private Call.5The display shows Calling... <Number>.6Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.7When you are connected, the display shows the ID of the target radio. Press and hold the PTT button to talk. Release the PTT button to listen.ORIf no acknowledgment is received, the display shows No acknowledge.8Press H to return to the Home screen.Making an Enhanced Private Call (Trunking Only)This feature allows you to send an individual Call Alert page if there is no answer from the target radio. See Sending a Call Alert Page on page 63 for more information.Note: Your radio must be preprogrammed to allow you to use this feature.Procedure:Press the preprogrammed Quick Access (One-Touch) Enhanced Private Call button to dial the preprogrammed ID and proceed to Step 5. ORFollow the procedure below. 1< or > to Call.2Press the Menu Select button directly below Call. The display shows the last transmitted or received ID.3Press the Menu Select button directly below Cnts to scroll through and select the required ID.ORPress the Menu Select button directly below LNum to go to the last number dialed.ORU or D to the required ID.ORUse the keypad to enter the required ID.4Press the PTT button to initiate the Private Call.5The display shows Calling... <Number>.6Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.7When you are connected, the display shows the ID of the target radio. Press and hold the PTT button to talk. Release the PTT button to listen.ORIf no acknowledgment is received, the display shows No acknowledge.APX_4000_M3.book Page 42 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish43ORIf the target radio does not respond before the time out, the display shows No answer.8Press H to return to the Home screen.Making a Telephone Call (Trunking Only)This feature allows you to make calls similar to standard phone calls to a mobile or landline phone.Procedure:Press the preprogrammed Quick Access (One-Touch) Phone Call button to dial the preprogrammed phone number and proceed to Step 5. ORFollow the procedure below. 1< or > to Phon.2Press the Menu Select button directly below Phon. The display shows the last transmitted phone number.3Press the Menu Select button directly below Cnts to scroll through and select the required ID.ORPress the Menu Select button directly below LNum to go to the last number dialed.ORU or D to the required phone number.ORUse the keypad to enter the required phone number.4Press and release the PTT button to dial the phone number.5Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.6When your call is answered, press the PTT button to talk. Release the PTT button to listen.7Press H to return to the Home screen.See Phone Call Display and Alert Prompts on page 32 for more information if your call is NOT answered.APX_4000_M3.book Page 43 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish44Repeater or Direct OperationThe REPEATER operation increases the radio’s range by connecting with other radios through a repeater. The transmit and receive frequencies are different.The DIRECT or “talkaround operation” allows you to bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same.Procedure:Press the preprogrammed Repeater/Direct button to toggle between talkaround and repeater modes.ORFollow the procedure below.1< or > to Dir.2Press the Menu Select button directly below Dir.3The display shows Repeater mode if the radio is currently in Repeater mode. ORThe display shows Direct mode and the Talkaround icon if the radio is currently in Direct mode (during conventional operation only).Monitoring FeaturesRadio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case. This digital technology quiets the transmission by removing the “noise” from the signal and allows only the clear voice or data information to be heard.Use the Monitor feature to make sure a channel is clear before transmitting.APX_4000_M3.book Page 44 Thursday, March 13, 2014 10:59 AM

General Radio OperationEnglish45Monitoring a ChannelProcedure:Press the preprogrammed Monitor button and proceed to Step 3.ORFollow the procedure below.1Select the desired zone and channel.2Listen for a transmission.3Adjust the Volume Change MFK if necessary.4Press and hold the PTT button to transmit. The LED lights up solid red.5Release the PTT button to receive (listen).The Carrier Squelch indicator appears on the display when you monitor a channel via the preprogrammed Monitor button.Conventional Mode OperationYour radio may be preprogrammed to receive Private-Line® (PL) calls.Procedure:1Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator appears on the display.2Press and hold the Monitor button to set continuous monitor operation. The duration of the button press is programmable.3Press the Monitor button again, or the PTT button, to return to the original squelch setting.If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button.APX_4000_M3.book Page 45 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish46Advanced FeaturesUse this navigation guide to learn more about advanced features available with your radio:Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 46Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 52Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 59Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 61Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 63Emergency Operation . . . . . . . . . . . . . . . . . . . . . . . . . page 65Automatic Registration Service (ARS) . . . . . . . . . . . . page 69Text Messaging Service (TMS) . . . . . . . . . . . . . . . . . . page 72ASTRO 25 Advanced Messaging Solution . . . . . . . . . page 83Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 89Radio Stun and Kill . . . . . . . . . . . . . . . . . . . . . . . . . . . page 91The Global Positioning System (GPS) . . . . . . . . . . . . page 93Trunking System Controls. . . . . . . . . . . . . . . . . . . . . page 102Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) . . . . . . . . . . . . . . . . . . . . . . page 104Voice Announcement . . . . . . . . . . . . . . . . . . . . . . . . page 105Using Site Selectable Alerts (ASTRO 25) . . . . . . . . . page 106Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 111Advanced Call FeaturesReceiving and Making a Selective Call (ASTRO Conventional Only)This feature allows you to receive a call from or to call a specific individual. It is intended to provide privacy and to eliminate the annoyance of having to listen to conversations that are of no interest to you.Receiving a Selective CallProcedure:1When you receive a Selective Call, you hear two alert tones and the LED lights up solid yellow. The display shows Call received.You hear two alert tones, the LED lights up solid yellow to indicate the transmitting radio is still sending signal.ORthe LED blinks solid green once to indicate the transmitting radio is pending to receive signal. 2The speaker unmutes.3Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.4Press and hold the PTT button to talk. Release the PTT button to listen.APX_4000_M3.book Page 46 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish47Making a Selective CallProcedure:Press the preprogrammed Quick Access (One-Touch) Selective Call button to dial the preprogrammed ID and proceed to Step 4. ORFollow the procedure below. 1< or > to Call.2Press the Menu Select button directly below Call. The display shows the last transmitted or received ID.3Press the Menu Select button directly below Cnts to scroll through and select the required ID.ORPress the Menu Select button directly below LNum to go to the last number dialed.ORU or D to the required ID.ORUse the keypad to enter the required ID.4Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.5Press and hold the PTT button to initiate the Selective Call. The display shows the ID of the target radio.6Release the PTT button to listen.7Press H to return to the Home screen.Using the Talkgroup Call Feature (Conventional Operation Only)This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel.Note: Encryption keys are associated to talkgroups. When talkgroups are associated, encryption keys are changed by changing the active talkgroup. See Security on page 89 for more information.Selecting a TalkgroupProcedure:1< or > to Tgrp.2Press the Menu Select button directly below Tgrp. The display shows the last talkgroup that was selected and stored, Sel and Exit.3U or D to Preset for the preset preprogrammed talkgroup.ORU or D to the required talkgroup.ORUse the keypad to enter the number of the corresponding talkgroup in the list.APX_4000_M3.book Page 47 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish484Press the Menu Select button directly below Sel to save the currently selected talkgroup and return to the Home screen.5If the encryption key associated to the new talkgroup is erased, you hear a momentary key fail tone and the display shows Key fail.ORIf the encryption key that is associated to the new talkgroup is not allowed, you hear a momentary key fail tone and the display shows Illegal key.6Press H to return to the Home screen.Sending a Status CallThis feature allows you to send data calls to the dispatcher about a predefined status.Each status can have up to a 14-character name. A maximum of eight status conditions is possible.Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure:Press the preprogrammed Status button and proceed to Step 3. ORFollow the procedure below. 1< or > to Sts.2Press the Menu Select button directly below Sts. 3The display shows the last acknowledged status call, or the first status in the list.4U or D to the required status.ORUse the keypad to enter a number corresponding to the location in the status list.5Press the PTT button to send the status.6When the dispatcher acknowledges, you hear four tones and the display shows Ack received. The radio returns to normal dispatch operation.ORIf no acknowledgment is received, you hear a low-pitched tone and the display shows No acknowledge.7Press H to return to the Home screen.No traffic is heard on trunked channels while Status Call is selected. If the radio detects no Status Call activity for six seconds, you will hear an alert tone until you press H or the PTT button.APX_4000_M3.book Page 48 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish49Using the Dynamic Regrouping Feature (Trunking Only)This feature allows the dispatcher to temporarily reassign selected radios to a particular channel where they can communicate with each other. This feature is typically used during special operations and is enabled by a qualified radio technician. You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by the dispatcher.Note: If you try to access a zone or channel that has been reserved by the dispatcher as a dynamically regrouped mode for other users, you hear an invalid tone.Procedure:1When your radio is dynamically regrouped, it automatically switches to the dynamically regrouped channel. You hear a “gurgle” tone and the display shows the dynamically regrouped channel’s name.2Press the PTT button to talk. Release PTT button to listen.When the dispatcher cancels dynamic regrouping, the radio automatically returns to the zone and channel that you were using before the radio was dynamically regrouped.Requesting a Reprogram (Trunking Only)This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment.Procedure:Press the preprogrammed Reprogram Request button to send reprogram request to the dispatcher and proceed to Step 3.ORFollow the procedure below. 1< or > to Rpgm.2Press the Menu Select button directly below Rpgm to send reprogram request to the dispatcher.3The display shows Reprgrm rqst and Please wait.4If you hear five beeps, the dispatcher has acknowledged the reprogram request. The display shows Ack received and the radio returns to the Home screen.ORIf the dispatcher does not acknowledge the reprogram request within six seconds, you hear a low-pitched alert tone and the display shows No acknowledge.Try again or press H to cancel and return to the Home screen.APX_4000_M3.book Page 49 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish50Classifying Regrouped RadiosThe dispatcher can classify regrouped radios into either of two categories: Select Enabled or Select Disabled.•Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once the user has selected the dynamic-regrouping position.•Select-disabled radios cannot change channels while dynamically regrouped. The dispatcher has forced the radio to remain on the dynamic-regrouping channel.The Scan or Private Call feature cannot be selected while your radio is Select Disabled.Using Dynamic Zone Programming (DZP)Note: Your radio must be preprogrammed to allow you to use this feature.This feature works on the condition at least one zone in the radio must be a non-dynamic zone.This feature provides one or more Dynamic Zones to store the frequent used channels be it conventional or trunking. These dynamic channels are saved from pre-existing (non-dynamic) channels in the radio. This saves the time and effort from the regular navigation around the working zones and channels. User can also delete or update the list in the Dynamic Zone.Entering the Dynamic Zone to Select a Dynamic ChannelProcedure:1< or > to Zone.2Press the Menu Select button directly below Zone. The display shows the Zone screen.3U or D to <Dynamic Zone Channels>. 4Press the Menu Select button below Sel. The display returns to Home screen with the selected <Dynamic Zone Channels> shown on the screen.ORPress the Menu Select button below Exit. The display returns to Home screen without any changes.Saving a Channel in the Dynamic Zone from List SelectionWith the radio in Dynamic Zone, follow the procedure below.Procedure:1< or > to ZnPr. Press the Menu Select button directly below ZnPr to enter Program Zone screen.2Press the Menu Select button directly below Edit. The display shows Search Options screen.3U or D to List Selecton. Press the Menu Select button directly below Sel. The display shows Select Zone screen.APX_4000_M3.book Page 50 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish514U or D to the required zone. Press the Menu Select button directly below Sel. The display shows Select Chan screen.5U or D to the required channel. Press the Menu Select button directly below Sel. The display shows Channel updated.6Press the Menu Select button directly below Exit to return to Home screen.Saving a Channel in the Dynamic Zone from Channel NameWith the radio in Dynamic Zone, follow the procedure below.Procedure:1< or > to ZnPr. Press the Menu Select button directly below ZnPr to enter Program Zone screen.2Press the Menu Select button directly below Edit. The display shows Search Options screen.3U or D to Channel Name. Press the Menu Select button directly below Sel. The display shows Channel Name screen.4A blinking cursor appears on the Channel Name screen.Use the keypad to type or edit the channel name.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.5Press the Menu Select button directly below Srch once the entry is done to initiate searching. ORPress the Menu Select button directly below Cncl to return to Search Options screen.6The display shows Searching....ORIf the radio is triggered to search for an empty entry, the display shows Invalid entry. Repeat step 4.7Once found, the display shows Channel updated.ORIf the entry does not match, the display shows Channel name not found. Repeat from step 4 or 5 if want to search again. 8Press H to return to Home screen. APX_4000_M3.book Page 51 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish52Deleting a Channel in the Dynamic ZoneWith the radio in Dynamic Zone, follow the procedure below.Procedure:1< or > to ZnPr. Press the Menu Select button directly below ZnPr to enter Program Zone screen.2The display shows the dynamic channels list.3U or D to the saved dynamic channel. Press the Menu Select button directly below Del. The display shows Channel deleted.4Press the Menu Select button below Exit to return to Home screen. 5The Home screen shows <Dynamic Zone Channels>.ORThe Home screen shows <Zone Name>+“Blank” if the channel deleted is the Home channel.ContactsThis feature provides “address-book” capabilities on your radio. Each entry corresponds to an alias (name) or ID (number) that you use to initiate a call.Contact entries are alphabetically sorted according to entry alias. Each alias can have up to five IDs of different call types associated with it.Additionally, each entry, depending on context (conventional, trunking, or phone), associates with one or more of the four types of calls: Phone Call, Selective Call, Private Call, or Call Alert.Each entry within Contacts displays the following information:•Call Alias (Name)•Call ID (Number)•Call Type (Icon)•WACN ID (Astro 25 Trunking IDs only)•System IDNote: Your radio must be preprogrammed to allow you to add, edit, or delete the contact entries.APX_4000_M3.book Page 52 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish53Your radio also supports a maximum of 50 call lists. Each list can store up to 100 IDs (numbers).Note: Your radio is preprogrammed with a number of contacts per Call Lists. Check with your dealer or system administrator for more information.The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Making a Private Call from ContactsNote: Your radio must be preprogrammed to allow you to use this feature.Procedure:Use the Options Menu.1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the required subscriber alias.4Press the Menu Select button directly below Optn.5U or D to Call and press the Menu Select button directly below Sel.6U or D to select the call type.7Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.8Press the PTT button to initiate the call. During the call, the display shows the subscriber alias.9Press and hold the PTT button to talk. The LED lights up solid red.ORRelease the PTT button to listen.10 If there is no voice activity for a preprogrammed period of time, the call ends.ORThe call ends when it reaches the maximum ring time.ORUse the PTT button.1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the required subscriber alias.4< or > to scroll through the available IDs for the selected subscriber alias.APX_4000_M3.book Page 53 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish545Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.6Press the PTT button to initiate the call. During the call, the display shows the subscriber alias.7Press and hold the PTT button to talk. The LED lights up solid red.ORRelease the PTT button to listen. The LED lights up solid yellow.8If there is no voice activity for a preprogrammed period of time, the call ends.ORThe call ends when it reaches the maximum ring time.Adding a New Contact EntryProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to {New Contact} and press the Menu Select button directly below Sel.4U or D to Name and press the Menu Select button directly below Edit.5The display shows Edit name and a blinking cursor appears. Use the keypad to enter the name.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.6Press the Menu Select button directly below Ok once you have entered the name.ORAPX_4000_M3.book Page 54 Thursday, March 13, 2014 10:59 AM$

$Advanced FeaturesEnglish55Press the Menu Select button directly below Cncl to return to the previous screen.7U or D to {Add Number} and press the Menu Select button directly below Sel.8U or D to Number 1 and press the Menu Select button directly below Edit.9The display shows Edit Number 1 and a blinking cursor appears. Use the keypad to enter the number.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.10 Press the Menu Select button directly below Ok once you have entered the number.ORPress the Menu Select button directly below Cncl to return to the previous screen.11 U or D to Type 1 and press the Menu Select button directly below Edit.U or D to the required mode and press the Menu Select button directly below Ok.ORRepeat Steps 8 through 10 to enter or edit the existing system IDs.ORU or D to {Add Number} and press the Menu Select button directly below Sel to add a new number. Repeat Steps 8 through 10.12 Press the Menu Select button directly below Done once you have finished.13 The display shows <Entry> Stored, confirming that the contact entry has been added.14 The radio returns to the main Contacts screen.Deleting a Contact EntryProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to delete and press the Menu Select button directly below Optn.4U or D to Delete and press the Menu Select button directly below Sel.5The display shows <Entry> confirm del?.6Select Yes to delete the entry.The display shows <Entry> deleted and the radio returns to the main screen for Contacts.APX_4000_M3.book Page 55 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish56ORSelect No to return to the main screen for Contacts.Adding a Contact to a Call ListProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to add to a call list and press the Menu Select button directly below Optn.4U or D to Add to CallLst and press the Menu Select button directly below Sel.5U or D to the required Call List and press the Menu Select button directly below Add.ORU or D to Cncl to return to the main display for Contacts.6The display shows momentary Please wait before showing <Entry> added, confirming the addition of the contact to the list.7The radio returns to the main display for Contacts.Removing a Contact from a Call ListProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to remove from a call list and press the Menu Select button directly below Optn.4U or D to Rm frm CallLst and press the Menu Select button directly below Sel.5The display shows <Entry> remove?.6Press the Menu Select button directly below Yes to remove the entry from the Call List.ORPress the Menu Select button directly below No to return to the main display for Contacts.7The display shows momentary Please wait before showing <Entry> removed, confirming the removal of the contact from the list.8The radio returns to the main display for Contacts.APX_4000_M3.book Page 56 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish57Editing a Contact in a Call ListEditing an Entry AliasProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to edit and press the Menu Select button directly below Optn.4U or D to Edit and press the Menu Select button directly below Sel.5U or D to the entry alias you wish to change and press the Menu Select button directly below Edit.6A blinking cursor appears.Use the keypad to edit the name.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.7Press the Menu Select button directly below Ok once you have finished. The display returns to the Edit Contact screen.8Press the Menu Select button directly below Done to save your changes and return to the main screen for Contacts.Editing as Entry IDProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to edit and press the Menu Select button directly below Optn.4U or D to Edit and press the Menu Select button directly below Sel.5U or D to the entry ID you wish to change and press the Menu Select button directly below Edit.6A blinking cursor appears.Use the keypad to edit the name.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.APX_4000_M3.book Page 57 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish58Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.7Press the Menu Select button directly below Ok once you have finished. The display returns to the Edit Contact screen.8Press the Menu Select button directly below Done to save your changes and return to the main screen for Contacts.Editing a Call TypeProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to edit and press the Menu Select button directly below Optn.4U or D to Edit and press the Menu Select button directly below Sel.5U or D to Type and press the Menu Select button directly below Edit.6U or D to choose from the list of call types given and press the Menu Select button directly below Ok to select.7The display returns to the Edit Contact screen.8Press the Menu Select button directly below Done to save your changes and return to the main screen for Contacts.Viewing Details of a ContactProcedure:1< or > to Cnts.2Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.3U or D to the entry you want to view and press the Menu Select button directly below Optn.4U or D to View and press the Menu Select button directly below Sel.5The display shows all the numbers associated with the entry.APX_4000_M3.book Page 58 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish59Scan ListsScan lists are created and assigned to individual channels/groups. Your radio scans for voice activity by cycling through the channel/group sequence specified in the scan list for the current channel/group. Your radio supports different types of Scan Lists: •Trunking Priority Monitor Scan List•Conventional Scan List•Talkgroup Scan ListPlease refer to a qualified radio technician for the maximum number of Scan Lists can be programmed in your radio. These lists must be preprogrammed by a qualified radio technician.Viewing a Scan ListProcedure:1< or > to ScnL.2Press the Menu Select button directly below ScnL.3U or D to view the members on the list.4Press H to exit the current display and return to the Home screen.Editing the Scan ListThis feature lets you change scan list members and priorities.Procedure:Long press the preprogrammed Scan List Programming button (side button) and proceed to Step 3.ORFollow the procedure below.1< or > to ScnL.2Press the Menu Select button directly below ScnL. The display shows the lists that can be changed.3U or D to the entry you want to edit.4Press the Menu Select button directly below Sel to add and/or change the priority of the currently displayed channel in the scan list.ORPress the Menu Select button directly below Del to delete the currently displayed channel from the scan list.ORPress the Menu Select button directly below Rcl to view the next member of the scan list.5U or D to select more channels to be added or deleted.ORUse the keypad to go directly to additional channels to be added or deleted.APX_4000_M3.book Page 59 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish606Press H to exit scan list programming and return to the Home screen.See Viewing and Changing the Priority Status on page 60 for more information on how to add and/or change the priority of the currently displayed channel in the scan list.Changing the Scan List StatusProcedure:1Long press the preprogrammed Scan List Programming button (side button).2The display shows the programming mode icon and the first list member.3U or D to the number you want to edit.4Press the Select button once to add the currently displayed channel to the scan list.ORPress the Select button one or more times to change the scan list status icon of the currently displayed channel.5U or D to select more list members whose scan status you want to change.ORUse the keypad to go directly to that scan list member.6Press H to exit scan list programming and return to the Home screen.Viewing and Changing the Priority StatusProcedure:1Below the Sel, Del, and Rcl screen, press the Menu Select button directly below Sel to view and/or change the priority status of the currently displayed channel.ORBelow the Sel, Del, and Rcl screen, press the Select button one or more times to view and/or change the scan list status icon of the currently displayed channel.2A Scan icon indicates that the current channel is in the scan list as a non-priority channel. The LED lights up solid green.ORA Priority-Two Channel Scan icon indicates that the current channel is in the scan list as the Priority-Two channel. The LED blinks green.ORA Priority-One Channel Scan icon indicates that the current channel is in the scan list as the Priority-One channel. The LED rapidly blinks green. You hear all traffic on the Priority-One channel, regardless of traffic on non-priority channels. ORNo icon indicates that the current channel is deleted from the scan list.APX_4000_M3.book Page 60 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish61ScanThis feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels.Turning Scan On or OffProcedure: Press the preprogrammed Scan button to initiate or stop scan.OR Follow the procedure below.1< or > to Scan.2Press the Menu Select button directly below Scan.3The display shows Scan off if scan is disabled. Press the Menu Select button directly below Scan to enable scan.ORThe display shows Scan on and the scan status icon if scan is enabled. Press the Menu Select button directly below Scan to disable scan.4The radio returns to the Home screen.Making a Dynamic Priority Change (Conventional Scan Only)While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel.This change remains in effect until scan is turned off. Scan then reverts to the preprogrammed (original) setting.Procedure:1When the radio locks onto the channel designated as the new Priority-Two channel, press the preprogrammed Dynamic Priority button.2The radio continues scanning the remaining channels in the list.APX_4000_M3.book Page 61 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish62Deleting a Nuisance ChannelIf a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the unwanted channel from the scan list.This capability does not apply to priority channels or the designated transmit channel.Procedure:1When the radio is locked onto the channel to be deleted, press the preprogrammed Nuisance Delete button.OR< or > to Nuis. Press the Menu Select button directly below Nuis.2The radio continues scanning the remaining channels in the list.Restoring a Nuisance ChannelProcedure: To restore the deleted nuisance channel, do one of the following:•Turn the radio off and then turning it on again. OR•Stop and restart a scan via the preprogrammed Scan button or menu. OR•Change the channel via the MFK.APX_4000_M3.book Page 62 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish63Call Alert PagingThis feature allows your radio to work like a pager. Even if other users are away from their radios, or if they are unable to hear their radios, you can send them an individual Call Alert page. You can also verify if a radio is active on the system.Depending on how your radio is programmed, when you make an Enhanced Private Call, the radio either automatically sends a call alert page if there is no answer after the maximum ring time, OR when you press the PTT button. Note: This feature must be preprogrammed by a qualified radio technician.Receiving a Call Alert PageProcedure:1When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green. 2The display shows Page received.Press any button to clear the Call Alert page. See Making a Talkgroup Call on page 41 or Making a Private Call (Trunking Only) on page 41 for more information on returning the call.Sending a Call Alert PageNote: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure:Press the preprogrammed Quick Access (One-Touch) Call Alert Paging button to send a page to the preprogrammed ID and proceed to Step 5. ORFollow the procedure below. 1< or > to Page.2Press the Menu Select button directly below Page.3Press Cnts to scroll through and select the required ID.ORU or D to the required ID.ORUse the keypad to enter the required ID.4Press the PTT button to send the page.5The display shows Paging... <Number>.6If the call alert page is sent successfully, you hear a tone and the display shows Ack received.ORAPX_4000_M3.book Page 63 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish64If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge.7The radio returns to the Home screen.ORPress the Menu Select button directly below Ok to return to the main screen for Contacts.ORFollow the procedure below. 1< or > to Call.2Press the Menu Select button directly below Call.3U or D to select the alias or ID, and press the PTT button to initiate the call.4If the target radio does not respond after a preprogrammed period of time, the display shows Send page?.5Press the Menu Select button directly below Yes to send the call alert page.ORPress the Menu Select button directly below No to exit the screen without sending the call alert page.6The display shows Paging... <Alias>.7If the call alert page is sent successfully, you hear a tone and the display shows Ack received.ORIf the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge.8The radio returns to the Home screen.ORPress the Menu Select button directly below Ok to return to the main screen for Contacts.APX_4000_M3.book Page 64 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish65Emergency OperationThe Emergency feature is used to indicate a critical situation.If the Top (Orange) button is preprogrammed to send an emergency signal, this signal overrides any other communication over the selected channel.Your radio supports the following Emergency modes:•Emergency Alarm•Emergency Call (Trunking Only)•Emergency Alarm with Emergency Call•Silent Emergency AlarmCheck with your dealer or system administrator for more information on the programming of this feature.Only one of the Emergency modes above can be assigned to the preprogrammed Emergency button.Note: To exit emergency at any time, press and hold the preprogrammed Emergency button for about a second.Note: The radio operates in the normal dispatch manner while in Emergency Call, except if enabled, it returns to one of the following:•Tactical/Non-Revert – The radio sends emergency alarm and/or make emergency call on the current selected channel.•Non-Tactical/Revert for Conventional system – The radio reverts to the preprogrammed emergency channel to send alarm and/or make emergency call.•Non-Tactical/Revert for Trunking system – The radio reverts to the preprogrammed emergency talkgroup to send alarm and/or make emergency call. APX_4000_M3.book Page 65 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish66Sending an Emergency AlarmThis feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher.Note: Emergency button press timer by default is set to 1 second. This timer is programmable from 0 – 6 seconds by a qualified technician.Procedure: 1Press the preprogrammed Emergency button.2The display shows Emergency and the current zone or channel. A short, you hear a medium-pitched tone and the LED blinks red momentarily.ORYou hear the radio sounds a short low-pitched tone to indicate the selected channel does not support emergency and rejects to launch emergency mode. The display shows No emergency, if the selected channel does not support emergency.3When you receive the dispatcher’s acknowledgment, the display shows Ack received. You hear four tones, the alarm ends, and the radio exits the Emergency Alarm mode.ORIf no acknowledgment is received, the display shows No acknowledge. The alarm ends and the radio exits the Emergency Alarm mode.Sending an Emergency Call (Trunking Only)This feature gives your radio priority access to a talkgroup.Procedure: 1Press the preprogrammed Emergency button.2The display shows Emergency and the current zone or channel. You hear a short, medium-pitched tone and the LED blinks red momentarily.ORThe display shows No emergency, if the selected channel does not support emergency.3Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.4Press and hold the PTT button. Speak clearly into the microphone.5Release the PTT button to end the transmission and wait for a response from the dispatcher.6Press and hold the preprogrammed Emergency button for about a second to exit the Emergency Call mode.APX_4000_M3.book Page 66 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish67Sending an Emergency Alarm with Emergency CallThis feature gives your radio priority access on a channel for conventional system, and to a talkgroup for trunking system.Procedure: 1Press the preprogrammed Emergency button.2The display shows Emergency and the current zone or channel. You hear a short, medium-pitched tone and the LED blinks red momentarily.ORThe display shows No emergency, if the selected channel does not support emergency.3The radio enters the Emergency Call state when:You receive the dispatcher’s acknowledgment. The display shows Ack received.ORYou receive no acknowledgment. The display shows No acknowledge. ORYou press the PTT button while in the Emergency Alarm mode.4Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.5Press and hold the PTT button. Speak clearly into the microphone.6Release the PTT button to end the transmission and wait for a response from the dispatcher.7Press and hold the preprogrammed Emergency button for about a second to exit the Emergency Call mode.Sending a Silent Emergency AlarmThis feature allows you to send an Emergency Alarm to the system without triggering any audio or visual indicators.Procedure: 1Press the preprogrammed Emergency button.2The display shows no changes, the LED does not light up, and you hear no tones.3The silent emergency state continues until you:Press and hold the preprogrammed Emergency button for about a second to exit the Silent Emergency Alarm mode.ORPress and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode.APX_4000_M3.book Page 67 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish68Changing Channels during EmergncyFor ALL Emergency signals, when changing channels:•If the new channel is also preprogrammed for Emergency, you can change channels while in Emergency operation. The emergency alarm or call continues on the new channel.•If the new channel is NOT preprogrammed for Emergency, the display shows No emergency, and you hear an invalid tone until you exit the Emergency state or change to a channel preprogrammed for Emergency.Using the Emergency Keep-Alive FeatureThis feature, when enabled, prevents the radio from being turned off via the MFK when the radio is in the Emergency state.Note: The radio only exits the Emergency state using one of the ways mentioned in the previous sections. See Sending an Emergency Alarm on page 66, Sending an Emergency Call (Trunking Only) on page 66, Sending an Emergency Alarm with Emergency Call on page 67, or Sending a Silent Emergency Alarm on page 67.APX_4000_M3.book Page 68 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish69Automatic Registration Service (ARS)This feature provides an automated data application registration for the radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network can determine the presence of a device on the system and send data to the device. For example: Text Messaging Service (TMS).The Automatic Registration Service for the radio consists of two (2) modes: •ARS Server Mode (default mode)•ARS Non-Server ModeNote: The default ARS mode can be changed by a qualified radio technician using the radio’s programming software.Selecting or Changing the ARS ModeProcedure:Turn the preprogrammed MFK, once the zone you want is displayed, to the desired mode.ORFollow the procedure below.1< or > to Chan.2Press the Menu Select button directly below Chan. The display shows the current channel name.3U or D to the required channel or mode.4In ARS Server Mode, the display shows the zone, and ARS server channel.ORIn ARS Non-Server Mode, the display shows the zone, and ARS non-server channel.ORIf the channel or mode selected is unprogrammed, the display shows Unprogrammed. Repeat Step 3.5Press Sel to confirm the displayed channel.Advanced APX_4000_M3.book Page 69 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish70Accessing the User Login FeatureThis feature allows you as the user to be associated with the radio. With this association, every data application (Example: Text Messaging Service) takes on a friendly username.You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.Note: A predefined username that’s set more than the maximum allowed characters in a invalid name.Logging In as a UserProcedure:Press the preprogrammed User Login button and proceed to Step 3.ORFollow the procedure below.1< or > to User.2Press the Menu Select button directly below User. 3The display shows the User Login screen.4U or D to {ID Entry} and press the Menu Select button directly below Edit to enter ID.A blinking cursor appears on the screen.Use the keypad to type or edit a username.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.Press the Menu Select button directly below Ok to submit.ORU or D to scroll through the list of predefined usernames.Press the Menu Select button directly below Sel to select the predefined username.ORPress and hold U or D to scroll through the list of predefined usernames at a fast scroll rate.Press the Menu Select button directly below Sel to select the predefined username.5If the ID is invalid, the display shows momentary Invalid ID. Repeat Step 4.ORA blinking cursor appears. Enter your Personal Identification Number (PIN) number. 6Press the Menu Select button directly below Logn.7In ARS Server Mode, the display shows the User Login Indicator icon, the ID, and In progress, with Cncl.ORAPX_4000_M3.book Page 70 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish71In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with Logt and Exit.ORIn non-ARS enabled mode, the display shows Offline, with Logt and Exit.8If the username is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows momentary Login failed. Repeat Step 4.ORIf the PIN is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows momentary Login failed. Repeat Step 6.ORPress the Menu Select button directly below Cncl to cancel the login in progress screen and return to the initial user login screen.ORWait for the logged in confirmation screen. If the login process is successful, the display shows the successful user login indicator (IP indicator) icon and Logged in, with Logt and Exit.Logging OutWhen you have logged in or you are using Offline mode, you can log out.Procedure:1Press the Menu Select button directly below Logt.2The display shows the User Login Indicator icon and Clear private data?.3Select Yes to clear all your private data. The display shows momentary Private data cleared.ORSelect No to keep your private data.Note: Private data refers to all messages in the text messaging inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft and Sent messages if private data is not deleted.APX_4000_M3.book Page 71 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish72Text Messaging Service (TMS)This features allows you to quickly send and receive messages and run database queries directly from your radios.The types of text messages available:•A new text message (free form message).•A predefined message (quick text message).•An edited quick text message.•A query.Note: Query is only available after the user successfully logged in with a Two-Factor Authentication feature. See Two-Factor Authentication on page 84 for details.The main menu consists of the following options:•Inbox•Compose•Drafts•SentNote: See Status Icons on page 21 for more information on the TMS icons and TMS Menu Options on page 25 for more information on each menu option.Accessing the TMS FeaturesNote: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Press the Menu Select button directly below Back at any time to return to the previous screen.Procedure:Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen.ORPress and hold the preprogrammed Data Feature button or the TMS Feature button to access the Inbox.ORFollow the procedure below.1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to scroll through the main menu options.APX_4000_M3.book Page 72 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish73Composing and Sending a New Text MessageNote: During the uppercase and lowercase mode, multi-tapping the keys only scrolls through the letters. For example, A->B->C, a->b->c.During the numeric mode, except for 1, pressing the keypad only enters the numeric digits. Subsequent presses of the same key inserts the same digit to the text message (no multi-tap).Procedure:1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Compose and press the Menu Select button directly below Sel.ORPress the Menu Select button directly below Exit to return to the Home screen.4U or D to Text Message and press the Menu Select button directly below Sel to compose a new message.5A blinking cursor appears on the Compose screen.Use the keypad to type or edit your message.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.6Press the Menu Select button directly below Optn once the message is composed.7U or D to Send Message and press the Menu Select button directly below Sel.8U or D to scroll through the address list and highlight the required address.ORU or D to {Other Recpnt} and press the Menu Select button below Edit.A blinking cursor appears on the Enter Address screen.Use the keypad to type the address entry.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.APX_4000_M3.book Page 73 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish74Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.9Press the Menu Select button below Send or the PTT button to send the message.10 The display shows the Send Message screen and Sending msg.11 If the message is sent, you hear a tone and the display shows Msg sent.ORIf the message is not sent, you hear a low tone and the display shows Send failed.If the message fails to send, the radio returns you to the main TMS screen.Note: You can append a priority status and/or a request reply to your message. See Using the Priority Status and Request Reply Features on page 76 for more information.You can also select the Save to Drafts option to save your message in the Drafts folder to send it at a later time. See Accessing the Drafts Folder on page 80 for more information.Sending a Quick Text MessageQuick Text messages are messages that are predefined and usually consist of messages that are used most frequently.Each Quick Text message has a maximum length of 50 characters.Procedure:Press the preprogrammed Quick Text button and proceed to Step 4.ORFollow the procedure below.1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Compose and press the Menu Select button directly below Sel.ORPress the Menu Select button directly below Exit to return to the Home screen.4U or D to Quick Text and press the Menu Select button directly below Sel for a predefined message.5U or D to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message.APX_4000_M3.book Page 74 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish756The message appears on the Compose screen, with a blinking cursor at the end of it.Use the keypad to edit the message, if required.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.7Press the Menu Select button directly below Optn.8U or D to Send Message and press the Menu Select button directly below Sel.9U or D to scroll through the address list and highlight the required address.ORU or D to {Other Recpnt} and press the Menu Select button below Edit.A blinking cursor appears on the Enter Address screen.Use the keypad to type the address entry.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.10 Press the Menu Select button below Send or the PTT button to send the message.11 The display shows the Send Message screen and Sending msg.12 If the message is sent, you hear a tone and the display shows Msg sent.ORIf the message is not sent, you hear a low tone and the display shows Send failed.If the message fails to send, the radio returns you to the main TMS screen.Note: You can append a priority status and/or a request reply to your message. See Using the Priority Status and Request Reply Features on page 76 for more information.APX_4000_M3.book Page 75 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish76Using the Priority Status and Request Reply FeaturesBefore sending your message, you can append a priority status and/or a request reply to your message.Appending a Priority Status to a Text MessageNote: The Priority Status icon on a message does not imply that the message gets higher priority over the other messages when it is being transmitted. It is just an indication that can be embedded into a message to let the receiver know that the message is important.Procedure:After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more information):1Press the Menu Select button directly below Optn.2U or D to Mark Important and press the Menu Select button directly below Sel to indicate the message as important.3The priority status icon appears beside the normal message icon on the label bar.Removing a Priority Status from a Text MessageProcedure:After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more information):1Press the Menu Select button directly below Optn.2U or D to Mark as Normal and press the Menu Select button directly below Sel to remove the priority status from the message.3The display shows the normal message icon on the label bar.Appending a Request Reply to a Text MessageProcedure:After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more information):1Press the Menu Select button directly below Optn.2U or D to Req Reply and press the Menu Select button directly below Sel to request for a reply.3The request reply icon appears beside the normal message icon on the label bar.APX_4000_M3.book Page 76 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish77Removing a Request Reply from a Text MessageProcedure:After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more information):1Press the Menu Select button directly below Optn.2U or D to No Req Reply and press the Menu Select button directly below Sel to remove the priority status from the message.3The display shows the normal message icon on the label bar.Appending a Priority Status and a Reply Request to a Text MessageProcedure:After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more information):1Press the Menu Select button directly below Optn.2U or D to Mark Important and press the Menu Select button directly below Sel to indicate the message as important.ANDU or D to Req Reply and press the Menu Select button directly below Sel to request for a reply.3The priority status and request reply icons appear beside the normal message icon on the label bar.APX_4000_M3.book Page 77 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish78Removing a Priority Status and a Reply Request from a Text MessageProcedure:After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more information):1Press the Menu Select button directly below Optn.2U or D to Mark as Normal and press the Menu Select button directly below Sel to indicate the message as important.ANDU or D to No Req Reply and press the Menu Select button directly below Sel to request for a reply.3The display shows the normal message icon on the label bar.Managing Text MessagesReceiving a Text MessageNote: When you receive a message that is flagged with the “Request Reply” icon, you must manually respond to the sender that you have received the message. The system will not automatically send back a notification that the radio has received such message.Procedure:When you receive a message, press and hold the preprogrammed Data Feature button or the TMS Feature button to access the Inbox and go to Step 3.ORFollow the procedure below.1The new message icon appears and the display shows momentary New msg.2Press the Menu Select button directly below TMS to access the Inbox.3The display shows a list of aliases or IDs, with the sender of the latest received message on top.APX_4000_M3.book Page 78 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish79Viewing a Text Message from the InboxThe Inbox can hold up to thirty (30) messages. Note: U or D to read the message if fills more than one screen.Procedure:Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen, and proceed to Step 3.ORPress and hold the preprogrammed Data Feature button or the TMS Feature button to access the Inbox and proceed to Step 4.ORFollow the procedure below.1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Inbox and press the Menu Select button below Sel.4The display shows a list of aliases or IDs, with the sender of the latest received message on top.5U or D to the required aliases or ID and press the Menu Select button below Sel to view the message.While on the view message screen, press the Menu Select button directly below Optn, Del, or Back to access the option.•Select Optn to configure the message settings.•Select Del to delete the message.•Select Back to return to the previous screen.Note: The icon at the top right corner of the screen indicates the status of the message. See Text Messaging Service (TMS) Icons on page 23 for more information.Replying to a Received Text MessageNote: The original date and time stamp, address and message content is automatically appended to the reply message.Procedure:1U or D to the required aliases or ID and press the Menu Select button below Sel to view the message.2Press the Menu Select button directly below Rply to reply to a message.3U or D to Text Message and press the Menu Select button directly below Sel.ORU or D to Quick Text and press the Menu Select button directly below Sel for a predefined message.ORAPX_4000_M3.book Page 79 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish80U or D to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message.4A blinking cursor appears on the Compose screen.ORThe predefined message appears on the Compose screen, with a blinking cursor at the end of it.5Use the keypad to type or edit your message.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.6Press the Menu Select button directly below Optn once you have finished writing the message.7U or D to Send Message and press the Menu Select button directly below Sel to send the message.8The display shows the Send Message screen and Sending msg.Press the Menu Select button directly below Back at any time to return to the previous screen.Note: You can append a priority status and/or a request reply to your message. See Using the Priority Status and Request Reply Features on page 76 for more information.Accessing the Drafts FolderThis folder stores the messages that were saved previously. The Drafts folder can hold up to 10 messages. The oldest draft in the folder is deleted when the 11th message comes in.Procedure:1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Drafts and press the Menu Select button below Sel.4The display shows a list of drafts, with the latest text message drafted on top.5U or D to the required text message press the Menu Select button below Sel to view the message.Press the Menu Select button directly below Edit, Del., or Back to access the option.APX_4000_M3.book Page 80 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish81•Select Edit to edit the message before sending it.•Select Del to delete the message.•Select Back to return to the previous screen.Managing Sent Text MessagesOnce a message is sent to another radio, it is saved in the Sent folder. The most recent sent text message is always added to the top of the Sent list.The Sent folder is capable of storing a maximum of ten (10) last sent messages. When the folder is full, the oldest message in the folder is deleted when the 11th message comes in.Viewing a Sent Text MessageProcedure:Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen, and proceed to Step 3.ORFollow the procedure below.1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Sent and press the Menu Select button below Sel.4The display shows a list of aliases or IDs, with the recipient of latest sent message on top.5U or D to the required aliases or ID and press the Menu Select button below Sel to view the message.While on the view message screen, press the Menu Select button directly below Optn, Del, or Back to access the option.•Select Optn to configure the message settings.•Select Del to delete the message.•Select Back to return to the previous screen.Note: The icon at the top right corner of the screen indicates the status of the message. See Text Messaging Service (TMS) Icons on page 23 for more information.APX_4000_M3.book Page 81 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish82Sending a Sent Text MessageProcedure: 1Press the Menu Select button directly below Optn while viewing the message.2U or D to Send Message and press the Menu Select button directly below Sel.3U or D to scroll through the address list and highlight the required address.ORU or D to {Other Recpnt} and press the Menu Select button below Edit.A blinking cursor appears on the Enter Address screen.Use the keypad to type the address entry.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.4Press the Menu Select button below Send or the PTT button to send the message.5The display shows the Send Message screen and Sending msg.Press the Menu Select button directly below Back at any time to return to the previous screen.Note: You can append a priority status and/or a request reply to your message. See Using the Priority Status and Request Reply Features on page 76 for more information.Deleting a Text MessageProcedure:From the Inbox, Draft, or Sent screen:1U or D to scroll through the messages.2Press the Menu Select button directly below Del to delete the current message.APX_4000_M3.book Page 82 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish83Deleting All Text MessagesProcedure:Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen, and proceed to Step 3.ORFollow the procedure below.1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Inbox or Sent then press the Menu Select button below Clr to select all messages in the selected folder.4The display shows Del All?.5Press the Menu Select button directly below Yes to delete all the messages in the selected folder.ORPress the Menu Select button directly below No to return to the main TMS screen.ASTRO 25 Advanced Messaging SolutionThe ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases. With this advance messaging solution you have the ability enable Two-Factor Authentication.With Query and Two-Factor Authentication, you can use a secure system logon to initiate and receive key information on people, vehicles and properties when doing the regular security patrol. You can access to local or external databases such as the National Crime Information Center (NCIC), for "Hot Hits" on priors and warrants. Query and Two-Factor Authentication has Criminal Justice Information Services (CJIS) security compliance for queries.With this Advanced Messaging Solution, ARS functionality splits between two protocols: •ARS for Device Registration•New User Authentication for User LoginTMS functionality splits between two protocols:•TMS for messaging•New Service Advertisement for service availabilitiesAPX_4000_M3.book Page 83 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish84The radio with Two-Factor capabilities are backward compatible with the existing device registration system and TMS servers.System Setup for ASTRO Advanced Messaging SolutionYour user name, unit ID and password all need to be provisioned in PremierOne™. Your user account in PremierOne needs to be linked to an RSA account specifying a token to be used with the Two-Factor passcode.The radios caches the user name, unit ID and or Single Factor password in the codeplug, this allows the radio to automatically log in to use Single Factor authentication upon power up or mode change. The Two-Factor passcode is not stored in the codeplug. You can upgrade the Single Factor session to a Two-Factor session by entering the Two-Factor passcode only. After an interruption (for example mode change, DSR switch over, power loss) the radio is capable of restoring the active session in its current state as long as the session is active in the server . Note: Power loss and power down are different activities, power down occurs when the user intentionally powers off the radio, power loss is when the battery dies or is removed from the unit.Two-Factor AuthenticationTwo-Factor Authentication is an extension of existing ARS and TMS operation. This feature allows you to authenticate yourself with a username, unit ID, password and passcode. The purpose of this feature is to allow the sender of a text message to address a specific user of the radio, so the message is delivered to the user, not to the radio which may have any user using it at the time. Secondly, this feature supports query authentication requirements so the query service knows which user originated a query. You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.Note: A predefined username that’s set more than the maximum allowed characters is an invalid name. APX_4000_M3.book Page 84 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish85Logging into Two-Factor AuthenticationProcedure:Press the preprogrammed User Login button and proceed to Step 3.ORFollow the procedure below.1< or > to User.2Press the Menu Select button directly below User. 3The display shows the User Login screen.4U or D to {ID Entry} and press the Menu Select button directly below Edit. A blinking cursor appears.Use the keypad to type or edit a username.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.Press the Menu Select button directly below Ok to submit.ORU or D to scroll through the list of predefined usernames.Press the Menu Select button directly below Sel to select the predefined username.ORPress and hold U or D to scroll through the list of predefined usernames at a fast scroll rate.Press the Menu Select button directly below Sel to select the predefined username.5If the selected predefined username has more than the maximum allowed characters, or an invalid character in it, the display shows momentary Invalid ID. Repeat Step 4.ORFor radio enabled with Unit ID, proceed to step 6 to enter your Unit ID.ORUse the keypad to enter your password and proceed to step 8. 6U or D to {UnitID Entry} and press the Menu Select button directly below Edit. A blinking cursor appears. Use the keypad to type or edit a Unit ID.Press the Menu Select button directly below Ok to submit.ORU or D to scroll through the list of predefined Unit IDs.Press the Menu Select button directly below Sel to select the predefined Unit ID.ORPress and hold U or D to scroll through the list of predefined Unit IDs at a fast scroll rate.Press the Menu Select button directly below Sel to select the predefined Unit ID.APX_4000_M3.book Page 85 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish867If the selected predefined Unit ID has more than the maximum allowed characters, or an invalid character in it, the display shows momentary Invalid UnitID. Repeat Step 6.ORA blinking cursor appears. Enter your password. 8Press the Menu Select button directly below Logn or Ok.9If only one-factor is enabled, the display shows 1F logged in status. The login operation is complete.ORIf login fails, the display shows momentary Login failed. The display returns to User Login screen. Repeat Step 4.ORFor radio enabled with two-factor login, a blinking cursor appears. Enter your passcode. 10 Press the Menu Select button directly below Logn. The display shows In progress.11 If the login fails, the display shows momentary 2F pscd failed. The display shows User Login screen with 1F logged in status. Press the Menu Select button directly below Pscd to repeat step 9.ORThe display shows User Login screen with 2F logged in status to indicate Two-Factor Authentication complete.Logging out of Two-Factor AuthenticationProcedure:1Press the Menu Select button directly below Logt.2The display shows Clear private data?.ORIf the Delete Messages On Session End feature is enabled, the display shows momentary Private data cleared.3Select Yes to clear all your private data. The display shows momentary Private data cleared.ORSelect No to keep your private data.Note: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft and Sent messages if private data is not deleted.Note: Radio which is successfully logged in to the secured system receives advertisement from the server that the access to the data for query is enabled.APX_4000_M3.book Page 86 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish87Sending a QueryThis feature is available for radio users who have successfully logged in with the Two-Factor Authentication. Query is a special form of Quick Text marked with a flag that is replied or dispatched in normal TMS message. The query template needs to be configured in the quick test list of the CPS. You can choose from the quick text list, including queries if present. You shall receive a service advertisement message to indicate the Query is available after after you have successfully logged in the radio with a Two-Factor Authentication.Note: The query server must be selected as the destination so that it can receive the query message and respond the query with text message. The query server must be an entry in the data user list in the CPS.Procedure:Press the preprogrammed TMS Query button and proceed to Step 5.ORFollow the procedure below.1< or > to TMS.2Press the Menu Select button directly below TMS to access the TMS feature screen.3U or D to Compose and press the Menu Select button directly below Sel.ORPress the Menu Select button directly below Exit to return to the Home screen.4U or D to Query and press the Menu Select button directly below Sel for a predefined message.5U or D to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message.6The message appears on the Compose screen, with a blinking cursor at the end of it.Use the keypad to edit the message, if required.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.7Press the Menu Select button directly below Optn.8U or D to Send Message and press the Menu Select button directly below Sel.9U or D to scroll through the address list and highlight the required address.ORAPX_4000_M3.book Page 87 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish88U or D to {Other Recpnt} and press the Menu Select button below Edit.A blinking cursor appears on the Enter Address screen.Use the keypad to type the address entry.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.10 Press the Menu Select button below Send or the PTT button to send the message.11 The display shows the Send Message screen and Sending msg.12 If the message is sent, you hear a tone and the display shows Msg sent.ORIf the message is not sent, you hear a low tone and the display shows Send failed.If the message fails to send, the radio returns you to the main TMS screen.Note: The server responds to your query with the required report in text messages. You can append a priority status and/or a request reply to your message. See Using the Priority Status and Request Reply Features on page 76 for more information.Receiving a QueryYou shall received the information you have requested in TMS format.Procedure:1You hear an unique, high-pitched chirp and the display shows the message icon flagged with “Priority”. the display shows momentary New msg.2Press and hold the preprogrammed Data Feature button or the TMS Feature button to access the Inbox and go to Step 3.ORPress the Menu Select button directly below TMS to access the Inbox.3The display shows a list of aliases or IDs, with the sender of the latest received message on top.APX_4000_M3.book Page 88 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish89SecurityRadio LockThis feature changes your radio to a more robust security system that protects the use of the secure encryption keys. If this feature is enabled in your radio by a qualified radio technician, when you turn the radio on, the display shows Radio locked.Unlocking Your RadioProcedure:1Enter your numeric password.Secure-equipped radios – 6 to 8 characters.Clear radios – 0 to 8 characters.2Press the Menu Select button directly below Sel to enter the code.ORPress the Menu Select button directly below Del to delete any unwanted characters.ORPress the Menu Select button directly below Cncl to exit the feature. 3If the password is correct, the radio unlocks.ORIf the password is incorrect, the display show Incorrect password and the radio remains locked.If you enter three incorrect passwords in a row, the display shows Deadlock. Turn the radio off and then on, and begin again at Step 1.IMPORTANT:For Secure Radios Only – After a total of 17 consecutive incorrect passwords (turning the radio off and on does not reset this number), the radio erases all of its encryption keys and shows Deadlock. See a qualified radio technician.If you forget the password, enter ******** to erase all keys and revert the password in the radio back to the default password of 01234567.Changing Your PasswordProcedure:1< or > to Pswd.2Press the Menu Select button directly below Pswd. The display shows Change Password screen.3U or D to Unlock Pswd.4Press the Menu Select button directly below Sel.APX_4000_M3.book Page 89 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish905Enter the old password.6Press the Menu Select button directly below Ok.7Enter the new password.8Press the Menu Select button directly below Sel.9Re-enter the new password.10 Press the Menu Select button directly below Sel. The password is updated.ORIf the two passwords do not match, repeat Steps 5 through 8.Note: If you enter three incorrect old passwords, the radio exits the password feature. You cannot access this feature again until you turn the radio off and on.Changing Your Tactical Inhibit PasswordProcedure:1< or > to Pswd.2Press the Menu Select button directly below Pswd. The display shows Change Password screen.3U or D to Tactical Inh Encode Pswd.4Press the Menu Select button directly below Sel.5Enter the old password.6Press the Menu Select button directly below Ok.7Enter the new password.8Press the Menu Select button directly below Sel.9Re-enter the new password.10 Press the Menu Select button directly below Sel. The password is updated.ORIf the two passwords do not match, repeat Steps 5 through 8.Note: If you enter three incorrect old passwords, the radio exits the password feature. You cannot access this feature again until you turn the radio off and on.APX_4000_M3.book Page 90 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish91Enabling or Disabling the Radio Lock Feature (Secure Radios Only)This feature allows you to enable or disable the radio lock feature. It is programmable by a qualified radio technician.Procedure:1< or > to Logf.2Press the Menu Select button directly below Logf.3Display shows Pswd enabled, indicating that the radio lock feature is enabled.ORDisplay shows Pswd disabled, indicating that the radio lock feature is disabled.Radio Stun and KillUsing Radio StunThis feature allows you to stun another radio by sending an over the air command using the menu on your radio. This feature prevents an unauthorized user from using the radio. Once the radio is stunned, a password is required to re-activate the stunned radio.Using Radio Stun1< or > to Stun.2Press the Menu Select button directly below Stun. The display shows Enter Password.3Use the keypad to enter your Tactical Inhibit Encode Password.4Press the Menu Select button directly below Ok. The display shows radio Contact IDs. 5U or D to the required ID.ORPress the Menu Select button directly below LNum to go to the last number dialed.ORUse the keypad to enter the required ID.ORAPX_4000_M3.book Page 91 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish92Press the Menu Select button directly below Send to initiate command. 6If the receiving radio does not have encryption key to decrypt the received the command, your radio display shows Ack received.ORIf the receiving radio does not encryption key to decrypt the received encrypted command, your radio display shows Decrypt failed.ORIf the receiving radio is powered off, your radio display shows No Acknowledgement.Once the receiving radio received the command, its screen locked and request for password. To un-stun a radio, follow the procedure in Unlocking Your Radio on page 89.Using Radio KillThis feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost. When a radio is killed, the display turns blank and all functions of the radio are not usable.The killed radio can only be recovered from KILL with a special device. Consult an authorised and qualified technician for details.Using Remote KillRemote Kill allows you to render another radio inoperable by sending an over the air command using the menu on your radio.1< or > to Kill.2Press the Menu Select button directly below Kill. The display shows Enter Password.3Use the keypad to enter your Tactical Inhibit Encode Password.4Press the Menu Select button directly below Ok. The display shows radio Contact IDs. 5U or D to the required ID.ORPress the Menu Select button directly below LNum to go to the last number dialed.ORUse the keypad to enter the required ID.ORPress the Menu Select button directly below Send to initiate command. APX_4000_M3.book Page 92 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish936If the receiving radio received the command, your radio display shows Ack received.ORIf the receiving radio does not encryption key to decrypt the received encrypted command, your radio display shows Decrypt failed.ORIf the receiving radio is powered off or already killed, your radio display shows No Acknowledgement.Once the receiving radio received the command, its screen turns blank, the killed radio is inoperable.Using Direct KillDirect Kill allows you to make your own radio inoperable.Procedure:1Press and hold Top Side Button then press the Orange button until the display turns blank and becomes inoperable.The Global Positioning System (GPS)This feature uses information from the Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your radio, expressed as latitude and longitude or MGRS format per request from customer. The availability and accuracy of this location information (and the amount of time that it takes to calculate it) varies depending on the environment in which you are using the GPS feature.For example, GPS location fixes are very difficult to obtain indoors, in covered locations, between high buildings, or in situations where you have not established a clear broad view of the sky.Understanding the GPS FeatureThe GPS technology uses radio signals from earth orbiting satellites, to establish the location coordinates, maximizing your view of clear unobstructed sky is essential for optimum performance. Where adequate signals from multiple satellites are not available (usually because you cannot establish a view of a wide area of the sky), the GPS feature of your radio will not work. Such situations include but are not limited to:•Underground locationsAPX_4000_M3.book Page 93 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish94•Inside of buildings, trains, or other covered vehicles•Under any other metal or concrete roof or structure•Between tall buildings or under dense tree-cover•In temperature extremes outside the operating limits of your radioEven where location information can be calculated in such situations, it may take longer to do so, and your location estimate may not be as accurate. Therefore, in any emergency situation, always report your location to your dispatcher.Note: Even where adequate signals from multiple satellites are available, your GPS feature only provides an approximate location, usually within 20 meters from your actual location, but sometimes further away.Keep in mind that the accuracy of the location information and the time it takes to obtain it varies depending upon circumstances, particularly the ability to receive signals from an adequate number of satellites.Note: The satellites used by the GPS feature are controlled by the U.S. government and are subject to changes implemented in accordance with the Department of Defense GPS user policy and the Federal Radio Navigation Plan. These changes may affect the performance of the GPS feature on your radio.Enhancing GPS PerformanceSometimes, the GPS feature may be unable to complete a location calculation successfully. You then see a message indicating that your radio cannot connect to enough visible satellites.To maximize the ability of your radio to determine a fix, please note the following guidelines:•For your initial fix, hold the radio in the face position.•Stay in the open. The GPS feature works best where there is nothing between your radio and a large amount of open sky.The Outdoor Location Feature (Using GPS)This feature allows you to determine your current location using a location menu, as well as your current distance and bearing in relation to another location. Radio location may be requested and reported over-the-air.Your radio stores up to a maximum of sixty (60) programmable location coordinates, also known as waypoints. When the memory is full, the next waypoints automatically replaces the oldest waypoints in the radio.APX_4000_M3.book Page 94 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish95The radio also stores four (4) preprogrammed waypoints. These coordinates cannot be deleted.Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.Enabling MGRS CoordinatesThis feature can only be enabled through CPS configuration. When the MGRS coordinate is enabled, all location coordinates are displayed in MGRS format, including the editable locations in GPS.Accessing the Outdoor Location FeatureNote: An ON menu key may be present on the location menu if it is preprogrammed by the dealer or system administrator.Procedure:Press the preprogrammed GPS button to toggle the Outdoor Location feature on or off.ORFollow the procedure below.1< or > to Loc.2Press the Menu Select button directly below Loc.3The display shows Location off.4Press the Menu Select button directly below On to obtain a location fix.ORPress the Menu Select button directly below Optn.U or D to Turn On GPS and press the Menu Select button directly below Sel.5The front display shows the MGRS or latitude/longitude location, time and date of the last successful location fix.Programmable Waypoints Preprogrammed WaypointsUser-configurable location coordinates.Fixed location coordinates:•Home•Emergency•Last Known Location•DestinationOnly the alias is editable, not the coordinates.The Home and Destination coordinates are editable.Coordinates can be deleted one at a time, or all at once.Coordinates cannot be deleted.APX_4000_M3.book Page 95 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish966Press the Menu Select button directly below Rfsh to obtain a new location fix.7The top line temporarily displays Please wait while the new location is being determined.While the new location is being determined, the location signal can be a solid or blinking icon.8Once the location coordinates are fixed, the display shows the current latitude and longitude, along with the UTC (Zulu) time and date that the location fix was obtained.The location coordinates are updated automatically every five seconds while the location signal is present.ORIf the radio fails to get a location fix, the display shows No service and returns to the previous display.9Press the Menu Select button directly below Exit to exit the feature and return to the main screen.ORPress H, the PTT button, or the preprogrammed GPS button to return to the Home screen.The radio also exits the menu if the emergency button is pressed. Saving a WaypointProcedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Save as Waypt and press the Menu Select button directly below Sel.ORU or D to Save as Home and press the Menu Select button directly below Sel and proceed to Step 5.ORU or D to Save as Dest. and press the Menu Select button directly below Sel and proceed to Step 5.3A blinking cursor appears in the Save As Waypt screen.Use the keypad to edit the auto-generated waypoint, if required.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.ORAPX_4000_M3.book Page 96 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish97Press the Menu Select button directly below Cncl to return to the Location main screen.4Press the Menu Select button directly below Ok once you are done.5The display shows saved as <Waypoint name>.ORThe display shows saved as {Home}.ORThe display shows saved as {Destination}.6Press the Menu Select button directly below Exit to exit the feature and return to the main screen.ORPress H, the PTT button, or the preprogrammed GPS button to return to the Home screen.Viewing a Saved WaypointProcedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Waypoints and press the Menu Select button directly below Sel.3The display shows a list of waypoints.4U or D to scroll through the list.ORU or D to select a waypoint to view the location information in full.5Press the Menu Select button directly below Optn.6U or D to View and press the Menu Select button directly below Sel to view the MGRS or latitude/longitude location, time and date of the selected waypoint.7Press the Menu Select button directly below Back to return to the previous screen.ORPress H, the PTT button, or the preprogrammed GPS button to return to the Home screen.APX_4000_M3.book Page 97 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish98Editing the Alias of a WaypointProcedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Waypoints and press the Menu Select button directly below Sel.3The display shows a list of waypoints.4U or D to the required saved waypoint, and press the Menu Select button directly below Optn.5U or D to Edit name and press the Menu Select button directly below Sel.6A blinking cursor appears in the Edit Name screen.Use the keypad to edit the alias. Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.7Press the Menu Select button directly below Ok once you are done.ORPress the Menu Select button directly below Cncl to return to the Waypoints main screen.8The display shows <Waypoint name> Updated and the radio returns to the Waypoints main screen.9Press the Menu Select button directly below Back to return to the previous screen.ORPress H, the PTT button, or the preprogrammed GPS button to return to the Home screen.APX_4000_M3.book Page 98 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish99Editing the Coordinates of a WaypointNote: Only the preprogrammed coordinates of Home and Destination are editable.Procedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Waypoints and press the Menu Select button directly below Sel.3The display shows a list of waypoints.4U or D to {Home} and press the Menu Select button directly below Optn.ORU or D to {Destination} and press the Menu Select button directly below Optn.5U or D to Edit Location and press the Menu Select button directly below Sel.6The first number blinks.Press < to move to the previous number/coordinates. Press > to move back to the next number/coordinates.Press the Menu Select button directly below Edit to change the number/coordinates.7A blinking cursor appears in the Edit Location screen.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.8Press the Menu Select button directly below Ok once you are done.ORPress the Menu Select button directly below Cncl to return to the previous screen.9Press the Menu Select button directly below Ok once you are done with the new coordinates.10 The display shows {Home} Updated and the radio returns to the Waypoints main screen.ORThe display shows {Destination} Updated and the radio returns to the Waypoints main screen.APX_4000_M3.book Page 99 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish100Deleting a Single Saved WaypointProcedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Waypoints and press the Menu Select button directly below Sel.3The display shows a list of waypoints.4U or D to the required saved waypoint, and press the Menu Select button directly below Optn.U or D to Edit name and press the Menu Select button directly below Del.ORPress the Menu Select button directly below Del.5The display shows <Waypoint name> confirm del?.6Press the Menu Select button directly below Yes to delete the waypoint.ORPress the Menu Select button directly below No to return to the Waypoints main screen.7The display shows momentary <Waypoint name> deleted before the radio returns to the Waypoints main screen.Deleting All Saved WaypointsProcedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Waypoints and press the Menu Select button directly below Sel.3The display shows a list of waypoints.4U or D to a saved waypoint, and press the Menu Select button directly below Optn.5U or D to Delete All and press the Menu Select button directly below Sel.6The display shows All saved wayp confirm del?.7Press the Menu Select button directly below Yes to delete all waypoints.ORPress the Menu Select button directly below No to return to the Waypoints main screen.8The display shows momentary All saved waypnts deleted before the radio returns to the Waypoints main screen.You cannot delete any of the preprogrammed waypoints.APX_4000_M3.book Page 100 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish101Measuring the Distance and Bearing from a Saved WaypointProcedure:While in the current location display:1Press the Menu Select button directly below Optn.2U or D to Dist frm here and press the Menu Select button directly below Sel.3The display shows a list of waypoints.4U or D to the required waypoint, and press the Menu Select button directly below Sel.5The display shows the distance and bearing from the current to the selected coordinates. Using the Location Feature While in Emergency ModeWhen the Emergency feature is activated by pressing the emergency button, the radio exits the Location menu and returns to the Home (default) screen so that you can see which channel the emergency signal is going out on.However, you may re-enter the Location menu while still in emergency mode, provided that Silent Emergency has not been activated.If you have turned Location off using the ON/OFF menu key, it automatically turns back on when Emergency is activated. If there is a solid location signal during Emergency, the current location and the location information received is saved as Emergency and Last Known Location waypoints, respectively.APX_4000_M3.book Page 101 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish102Trunking System ControlsUsing the Failsoft SystemThe failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails completely, the radio goes into failsoft operation and automatically switches to its failsoft channel.Procedure:1During failsoft operation, your radio transmits and receives in conventional operation on a predetermined frequency.2You hear a medium-pitched tone every 10 seconds and the display shows Failsoft.When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation.Going Out of RangeWhen your radio goes out of the range of the system, it can no longer lock onto a control channel. Procedure:1You hear a low-pitched tone.AND/ORThe display shows the currently selected zone/channel combination and Out of range.2Your radio remains in this out-of-range condition until:It locks onto a control channel.ORIt locks onto a failsoft channel.ORIt is turned off.Using the Site Trunking FeatureIf the zone controller loses communication with any site, that site reverts to site trunking.The display shows the currently selected zone/channel combination and Site trunking.Note: When this occurs, you can communicate only with other radios within your trunking site.APX_4000_M3.book Page 102 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish103Locking and Unlocking a SiteThis feature allows your radio to lock onto a specific site and not roam among wide-area talkgroup sites. This feature should be used with caution, since it inhibits roaming to another site in a wide-area system.Procedure: Use the preprogrammed Site Lock/Unlock button to toggle the lock state between locked and unlocked.ORFollow the procedure below.1< or > to Site.2Press the Menu Select button directly below Site.3Press the Menu Select button directly below Lock to lock the site. The display shows Site locked. ORPress the Menu Select button directly below Unlk to unlock the site. The display shows Site unlocked.4The radio saves the new site lock state and returns to the Home screen.Viewing and Changing a SiteThis feature allows you to view the name of the current site or forces your radio to change to a new one.Viewing the Current SiteProcedure:1Press the preprogrammed Site Displ/Srch button.2The display momentarily shows the name of the current site and its corresponding received signal strength indicator (RSSI).Changing the Current SiteProcedure:1Press and hold down the preprogrammed Site Displ/Srch button.2You hear a tone and the display shows momentary Scanning site.3When the radio finds a new site, it returns to the Home screen.APX_4000_M3.book Page 103 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish104Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional)This feature enables configuration data to be upgraded to your radio over-the-air. This feature retains full use of the radio during the configuration data transfer without interrupting communication. The upgrade pauses to give priorities to voice call, and continues after the voice call ended.Once a configuration upgrade is downloaded to your radio, you can install new changes immediately or delay changes to be installed on the radio when it is being powered up. Your radio can also be configured to allow you to accept or reject an upgrade. Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.Responding to the notification of UpgradeProcedure:1The display shows Upgrade?. 2Press the Menu Select button below Acpt to accept the request to upgrade immediately. The display shows UpgRxInProg to indicate the upgrade received is in progress.ORPress the Menu Select button below Dlay to delay the request to upgrade. The radio prompts to upgrade in the next power up of your radio.ORPress the Menu Select button below Rej to reject the request to upgrade. The display shows Upg Aborted. The radio continues to function with the current configuration until it gets reprogrammed.3If the upgrade is successful, the display shows Program done.ORIf the upgrade failed, the display shows Program failed. The radio remains in current configuration.If your radio has problem of upgrade over-the-air, consult the qualified technician for details.APX_4000_M3.book Page 104 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish105Voice AnnouncementThis feature enables the radio to audibly indicate the current feature mode, Zone or Channel the user has just assigned. This audio indicator can be customized per customer requirements. This is typically useful when the user is in a difficult condition to read the content shown on the display. Each voice announcement is within a limit of three seconds maximum. The sum duration of all different voice announcements in a radio shall be no more than 1000 seconds.Note: This feature must be preprogrammed by a qualified radio technician.Check with your agent if Voice Announcement is available for the feature you need.The two options of priority for the Voice Announcement available are:•High – enables the voice of the feature to announce even when the radio is receiving calls.•Low – disables the voice of the feature from announcing when the radio is receiving calls.Procedure:You hear a voice announcement when the features below are preprogrammed in the radio.•The radio powers up. The radio announces the current zone and channel it is transmitting.•Press the preprogrammed voice announcement button (which specifically programmed to playback the current zone and channel). The radio announces the current zone and channel it is transmitting.Note: Pressing this preprogrammed playback button will always enable the voice feature to announce in High priority.All the three programmable buttons at the side of the radio support this feature.•Change to a new zone. The radio announces the current zone and channel it is transmitting.•Change to a new channel remaining within the current zone. The radio announces the current channel.Press either the Menu Select button or preprogrammed button of the radio to launch or terminate Scan, PL Disabled, Talkaround/Direct or Transmit Inhibit. The radio announces the corresponding feature activation or deactivation. APX_4000_M3.book Page 105 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish106Using Site Selectable Alerts (ASTRO 25)A Site Selectable Alert (SSA) is an Intelligent Lighting indicator with audio alert sent to radios at a site or a few sites to notify the users when there is a special situation that they need to be aware of. Only authorized radios are enabled to send SSA.Upon the activation of a SSA, the receiving radios display the alert alias and generate the periodic alert tone.Note: Alert alias, alert tone, and alert period can be preprogrammed. Alert period is the duration for the radio to repeat the alert tone. An interval of 5 seconds might impact the battery life of the radio. Check with your dealer or system administrator for more details. When mixing SSA with received voice audio, the SSA alert is reduced in volume to ensure that the voice message is still heard clearly. Therefore, it is important that the SSA audio files are created with clear loud audio to ensure they can still be heard clearly when played at reduced levels.Sending SSA Notification to Single SiteProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to the desired Site Alias. Press the Menu Select button directly below Sel. The display shows the Select Alert screen.5D or U to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.6If the request is successful, the display shows Req successful.ORIf the site is not available, the display shows <Site Alias> not available.ORIf the site does not exist, the display shows <Site Alias> does not exist.7Press the Menu Select button directly below Exit to return to the Home screen.APX_4000_M3.book Page 106 Thursday, March 13, 2014 10:59 AM

$Advanced FeaturesEnglish107If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias> with the intelligent lighting at Home screen.Sending SSA Notification to Single Site Via Manual EntryProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to {SiteID Entry} to send alert via manual entry. Press the Menu Select button directly below Edit. The display shows the Enter SiteID screen. 5Key in the desired Site ID and press the Menu Select button directly below Ok.6If a correct Site ID is entered, the display shows the Select Alert screen.ORIf a wrong Site ID is entered, the display shows Invalid ID and prompts to enter the Site ID again.7D or U to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.8If the request is successful, the display shows Req successful.ORIf the single site is not available, the display shows <Site ID> not available.ORIf the single site does not exist, the display shows <Site ID> does not exist.9Press the Menu Select button directly below Exit to return to the Home screen.If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias> with the intelligent lighting at Home screen.APX_4000_M3.book Page 107 Thursday, March 13, 2014 10:59 AM$

$Advanced FeaturesEnglish108Sending SSA Notification to All SitesProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to {All Sites} and press the Menu Select button directly below Sel. The display shows the Select Alert screen.5D or U to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.6If the request is successful, the display shows Req successful.ORIf one or more sites are not available, the display shows Not all sites available. Repeat Step 3.7Press the Menu Select button directly below Exit to return to the Home screen.If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias> with the intelligent lighting at Home screen.Sending SSA Notification to All Available SitesProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to {All Avail} and press the Menu Select button directly below Sel. The display shows the Select Alert screen.5D or U to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.APX_4000_M3.book Page 108 Thursday, March 13, 2014 10:59 AM$

$Advanced FeaturesEnglish1096If the request is successful, the display shows Req successful.7Press the Menu Select button directly below Exit to return to the Home screen.If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias> with the intelligent lighting at Home screen.Stopping SSA Notification of a Single SiteProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to select the desired Site Alias and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.5If the request is successful, the display shows Req successful.ORIf the site is not available, the display shows <Site Alias> not available.ORIf the site does not exist, the display shows <Site Alias> does not exist.6Press the Menu Select button directly below Exit to return to the Home screen.7The SSA Alert for the designated site stops.Stopping SSA Notification of a Single Site Via Manual EntryProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to {SiteID Entry} and press the Menu Select button directly below Edit.APX_4000_M3.book Page 109 Thursday, March 13, 2014 10:59 AM$

$Advanced FeaturesEnglish1105The display shows the Enter SiteID screen. Key in the required Site ID and press the Menu Select button directly below Send.6If a wrong Site ID is entered, the display shows Invalid ID and prompts to enter the Site ID again.ORIf a correct Site ID is entered, the display shows Sending req.7If the request is successful, the display shows Req successful.ORIf the single site is not available, the display shows <Site ID> not available.ORIf the single site does not exist, the display shows <Site ID> does not exist.8Press the Menu Select button directly below Exit to return to the Home screen.9The SSA Alert for the designated site stops.Stopping SSA Notification of All SitesProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to {All Sites} and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.5If the request is successful, the display shows Req successful.ORIf one or more sites are not available, the display shows Not all sites available. Repeat Step 3.6Press the Menu Select button directly below Exit to return to the Home screen.7The SSA Alert for all sites stop.APX_4000_M3.book Page 110 Thursday, March 13, 2014 10:59 AM$

$Advanced FeaturesEnglish111Stopping SSA Notification of All Available SitesProcedure:1> or < to SSA.2Press the Menu Select button directly below SSA. The display shows the Site Alert screen.3D or U to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.4D or U to {All Avail} and press the Menu Select button directly below Send. The display shows Sending req.ORIf radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.5If the request is successful, the display shows Req successful.6Press the Menu Select button directly below Exit to return to the Home screen.7The SSA Alert for all available sites stop.UtilitiesViewing the Recent CallsThis feature allows you to view the recent incoming and outgoing call information of the following call types:•Call Alert•Selective Call•Private Call•Phone Call (Outgoing Only)•Emergency Call (Incoming Only)Note: The radio can also be preprogrammed to log only the radio IDs associated with incoming Dispatch Calls. Check with your dealer or system administrator for more information.Procedure: Press the preprogrammed Recent Calls button and proceed to Step 3.ORFollow the procedure below.1< or > to Rcnt.APX_4000_M3.book Page 111 Thursday, March 13, 2014 10:59 AM$

Advanced FeaturesEnglish116Locking and Unlocking the Keypad and ControlsYou can lock your radio’s keypad, programmable buttons and MFK to avoid inadvertent entry. Check with your dealer or qualified technician for best selection to suite your usage. Procedure: 1Toggle the preprogrammed Keypad Lock button to on.2The display shows Kypd/Ctrl Lock. 3Toggle again to unlock the keypad.Turning Keypad Tones On or OffYou can enable and disable keypad tones, if needed.Procedure: Press the preprogrammed Keypad Mute button to turn the tones off or on.ORFollow the procedure below.1< or > to Mute.2Press the Menu Select button directly below Mute.3The display shows momentary Tones off, indicating that the keypad tones are disabled.ORThe display shows momentary Tones on, and you hear a short tone indicating that the keypad tones are enabled.Turning Voice Mute On or OffYou can enable and disable voice transmission, if needed.Procedure: Press the preprogrammed Voice Mute button to turn the feature off or on.ORFollow the procedure below.1< or > to VMut.2Press the Menu Select button directly below VMut.3The display shows momentary Voice mute off, and you hear a short tone, indicating that the feature is disabled.ORThe display shows momentary Voice mute on, and you hear a short tone, indicating that the feature is enabled.APX_4000_M3.book Page 116 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish117Using the Time-Out TimerThis feature turns off your radio’s transmitter. You cannot transmit longer than the preset timer setting.If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone. The timer is defaulted at 60 seconds, but it can be preprogrammed from 3 to 120 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician.Note: You will hear a brief, low-pitched, warning tone four seconds before the transmission times out.Procedure: 1Hold down the PTT button longer than the preprogrammed time. You hear a short, low-pitched warning tone, the transmission is cut-off, and the LED goes out until you release the PTT button.2Release the PTT button. The timer resets.3Press the PTT button to re-transmit. The time-out timer restarts and the LED lights up solid red.Setting the Time and DateYou can set the time and date for your radio.Settings: •The default time setting is a 12-hour clock.The display shows 12:00AM.•The AM/PM selection is not available for the 24-hour clock setting.•The default setting for the domestic date shows MDY.Note: Check with your dealer or system administrator for additional programmable settings for this feature.APX_4000_M3.book Page 117 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish118Editing the Time and DateProcedure:1< or > to Clck.2Press the Menu Select button directly below Clck. The display shows the current setting of the radio.3Press the Menu Select button directly below Edit. The first item blinks.4U or D to change the selected item.OR< or > one or more times to move to an item you wish to change.U or D to change the selected item.ORPress the Menu Select button directly below Exit to exit the screen without making any changes and return to the Home screen.5Press the Menu Select button directly below Ok once you have finished to save your changes and return to the Home screen.ORPress the Menu Select button directly below Cncl to discard all changes and return to the Home screen.Press H at any time to return to the Home screen without saving your changes.Note: If a call arrives while the radio is in the clock-setting menu, the radio exits clock setting and displays the call information. Any changes made before the call is NOT saved.Using the Conventional Squelch Operation FeaturesThis feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise.Analog OptionsTone Private Line (PL), Digital Private-Line (DPL), and carrier squelch can be available (preprogrammed) per channel.Mode ResultCarrier squelch (C) You hear all traffic on a channel.PL or DPL The radio responds only to your messages.APX_4000_M3.book Page 118 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish119Digital OptionsOne or more of the following options may be preprogrammed in your radio. Check with your dealer or system administrator for more information.Using the PL Defeat FeatureThis feature allows you to override any coded squelch (DPL or PL) that might be preprogrammed to a channel. The radio will also unmute to any digital activity on a digital channel.Procedure: Place the preprogrammed PL Defeat button in the PL Defeat position. You hear any activity on the channel. ORThe radio is muted if no activity is present.Note: When this feature is active, the Carrier Squelch status indicator is displayed.Using the Digital PTT ID FeatureThis feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. This ID, consisting up to a maximum of eight characters, can be viewed by both the receiving radio and the dispatcher.Your radio’s ID number is also automatically sent every time the PTT button is pressed. This is a per-channel feature. For digital voice transmissions, your radio’s ID is sent continuously during the voice message.Option ResultDigital Carrier-Operated Squelch (COS) You hear any digital traffic.Normal Squelch You hear any digital traffic having the correct network access code.Selective SwitchYou hear any digital traffic having the correct network access code and correct talkgroup.APX_4000_M3.book Page 119 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish120Using the Smart PTT Feature (Conventional Only)Smart PTT is a per-personality, programmable feature used in conventional radio systems to keep radio users from talking over other radio conversations.When smart PTT is enabled in your radio, you cannot transmit on an active channel.If you try to transmit on an active smart-PTT channel, you hear an alert tone, and the transmission is inhibited. The LED lights up solid yellow to indicate that the channel is busy.Three variations of smart PTT are available:Mode DescriptionTransmit Inhibit on Busy Channel with CarrierYou cannot transmit if any traffic is detected on the channel.Transmit Inhibit on Busy Channel with Wrong Squelch CodeYou cannot transmit on an active channel with a squelch code or (if secure-equipped) encryption key other than your own. If the PL code is the same as yours, the transmission is not prevented.Quick-Key OverrideThis feature can work in conjunction with either of the two above variations. You can override the transmit-inhibit state by quick-keying the radio. In other words, two PTT button presses within the preprogrammed time limit.APX_4000_M3.book Page 120 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish121IMPRES™ Battery AnnunciatorThis feature displays the current capacity and charges cycles of your battery when a IMPRES Battery is powering your radio. This feature must be enabled in your radio to see the information.The information shown are:•Rated Capacity – Percentage of current battery capacity.•Remaining Capacity – Remaining power of the battery in mAh.•Estimated Charges – Number of charges cycles the battery has gone through.Accessing the Battery Info screenProcedure:1< or > to Batt.2Press the Menu Select button directly below Batt. The display shows the details of the battery.3U or D to scroll through the various information.ORPress the Menu Select button directly below Exit to return to the previous screen.ORPress H to return to the Home screen.Accessing the General Radio InformationYour radio contains information on the following:•Radio Information•IP Display•Control Assignments•Soft ID (If Enabled)Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.APX_4000_M3.book Page 121 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish122Accessing the Radio InformationThis feature displays the following information of your radio: Note: Press H at any time to return to the Home screen.Procedure: Press the preprogrammed Info button and proceed to Step 3.ORFollow the procedure below.1< or > to Info.2Press the Menu Select button directly below Info.3U or D to Radio Info and press the Menu Select button directly below Sel.4The display shows the Information screen.5U or D to scroll through the various information.ORPress the Menu Select button directly below Back to return to the previous screen.ORPress H to return to the Home screen.•Host Version•Model Number•ESN•Flash Code•Tuning Version•Expansion Board Type (optional)•MFK Secondary Function•DSP Version•Serial Number•Flash Size & Type•RF Band•Processor Version•Option Board Serial Number (optional)•Option Board Software Version (optional)•MFK Primary Function•Language Pack ID and Version (only when the language of the display is set to non-English)APX_4000_M3.book Page 122 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish123Viewing the IP InformationThis feature displays the device name, IP address, and status of your radio.Note: The device name of your radio is preprogrammed. Check with your dealer or system administrator for more information.Procedure: Press the preprogrammed Info button and proceed to Step 3.ORFollow the procedure below.1< or > to Info.2Press the Menu Select button directly below Info.3U or D to IP Info and press the Menu Select button directly below Sel.4The display shows the IP Info screen.5U or D to scroll through the various information.ORPress the Menu Select button directly below Back to return to the previous screen.ORPress H to return to the Home screen.Viewing the Control AssignmentsThis feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.See Programmable Features on page 11 for more information on the various programmable features of your radio.Procedure: Press the preprogrammed Info button and proceed to Step 3.ORFollow the procedure below.1< or > to Info.2Press the Menu Select button directly below Info.3U or D to Control map and press the Menu Select button directly below Sel.4The display shows the Control Map screen.5U or D to scroll through the various information.ORPress the Menu Select button directly below Back to return to the previous screen.ORPress H to return to the Home screen.APX_4000_M3.book Page 123 Thursday, March 13, 2014 10:59 AM

Advanced FeaturesEnglish124Editing the Soft IDThis feature allows you to change your username. Note: Your radio must be preprogrammed to allow you to use this feature.Procedure: Press the preprogrammed Info button and proceed to Step 3.ORFollow the procedure below.1< or > to Info.2Press the Menu Select button directly below Info.3U or D to Soft ID and press the Menu Select button directly below Sel.4The display shows the current Soft ID. 5Press the Menu Select button directly below Edit to edit the current Soft ID.ORPress the Menu Select button directly below Back to return to the previous screen.6A blinking cursor appears in the Edit Soft ID screen.Use the keypad to edit the text.Press < to move one space to the left. Press > to move one space to the right.Press the Menu Select button directly below Del to delete any unwanted characters.Press * to add a space.Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.Press # to toggle between numeric and letter mode.7Press the Menu Select button directly below Ok to save the new Soft ID and return to the previous screen.ORPress the Menu Select button directly below Cncl to return to the previous screen.APX_4000_M3.book Page 124 Thursday, March 13, 2014 10:59 AM

Helpful TipsEnglish125Helpful TipsTake a moment to review the following:Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 125Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . page 126Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . page 127Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . . page 127Taking Care of the Battery. . . . . . . . . . . . . . . . . . . . . page 128Checking the Battery Charge Status . . . . . . . . . . . page 128Battery Recycling and Disposal . . . . . . . . . . . . . . . page 129Caring for Your Radio•The radio casting has a vent port that allows for pressure equalization in the radio. Never poke this vent with any objects, such as needles, tweezers, or screwdrivers. !C a u t i o nVent PortAPX_4000_M3.book Page 125 Thursday, March 13, 2014 10:59 AM

Helpful TipsEnglish126Cleaning Your RadioTo clean the external surfaces of your radio:1Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution).2Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices. Dry the radio thoroughly with a soft, lint-free cloth.3Clean battery contacts with a lint-free cloth to remove dirt or grease.•Do not submerge the radio as this results in damage to the radio. •If water is observed on the battery contact area, dry and clean the radio battery contacts before attaching a battery to the radio. Otherwise, the water could short-circuit the radio. •If water is observed on the speaker grill area, shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed. Otherwise, the water will decrease the audio quality of the radio.•Do not disassemble the radio. This could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.!C a u t i o nDo not use solvents to clean your radio as most chemicals may permanently damage the radio housing and textures.Do not submerge the radio in the detergent solution.!C a u t i o nAPX_4000_M3.book Page 126 Thursday, March 13, 2014 10:59 AM

Helpful TipsEnglish127Handling Your Radio•Do not pound, drop, or throw the radio unnecessarily. Never carry the radio by the antenna.•Avoid subjecting the radio to an excess of liquids.•Do not submerge the radio.•Avoid subjecting the radio to corrosives, solvents or chemicals.•Do not disassemble the radio.•Keep the accessory-connector cover in place until ready to use the connector. Replace the cover immediately once the accessory has been disconnected.•When charging the radio using a wall mounted charger, the radio must be turned off. Otherwise, the Man Down Alert and Emergency may be accidentally triggered.Servicing Your RadioProper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services. Through its maintenance and installation program, Motorola makes available the finest service to those desiring reliable, continuous communications on a contract basis. For a contract service agreement, please contact your nearest Motorola service or sales representative, or an authorized Motorola dealer.Express Service Plus (ESP) is an optional extended service coverage plan, which provides for the repair of this product for an additional period of either one or two years beyond the normal expiration date of the standard warranty. For more information about ESP, contact the Motorola Radio Support Center at 3761 South Central Avenue, Rockford, IL 61102 (800) 227-6772 / (847)725-4200.APX_4000_M3.book Page 127 Thursday, March 13, 2014 10:59 AM

Helpful TipsEnglish128Taking Care of the BatteryChecking the Battery Charge StatusYour radio can indicate the battery’s charge status through:•the LED and sounds.•the fuel gauge icon on the display.You can also check the battery charge status via the menu entry. See IMPRES™ Battery Annunciator on page 121 for more information.LED and SoundsWhen your battery is low:•the LED blinks red when the PTT button is pressed.•you hear a low-battery “chirp” (short, high-pitched tone).Fuel Gauge IconA blinking fuel gauge icon ( ) is displayed only when the battery voltage drops to low level. In this case, replace the battery with a fully charged one.0APX_4000_M3.book Page 128 Thursday, March 13, 2014 10:59 AM

Helpful TipsEnglish129*These are for IMPRES battery operation only.Battery Recycling and DisposalIn the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program.For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com or call 1-800-8-BATTERY. This internet site and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies.Gauge Battery Charge76% to 100% full*51% to 75%*26% to 50%* 11% to 25%*10% or less (at 10%, the gauge begins blinking)APX_4000_M3.book Page 129 Thursday, March 13, 2014 10:59 AM

AccessoriesEnglish130AccessoriesThe accessory link below is for APX radios. Not all accessories are FCC certified for operation with all APX models and/or bandsplits. Please refer to the specific APX radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. http://www.motorolasolutions.com/APX Highlights for the Accessories1Only the following programming cables are compatible with APX 1000 radios. – APX DMR Port Programming Cable (PMKN4012B)– Test and Alignment Programming Cable (PMKN4013C)APX_4000_M3.book Page 130 Thursday, March 13, 2014 10:59 AM

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish131Appendix: Maritime Radio Use in the VHF Frequency RangeTake a moment to review the following:Special Channel Assignments. . . . . . . . . . . . . . . . . . page 131Operating Frequency Requirements . . . . . . . . . . . . . page 132Declaration of Compliance for the User of Distress and Safety Frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 134Special Channel AssignmentsEmergency ChannelIf you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order:1“MAYDAY, MAYDAY, MAYDAY.” 2“THIS IS _____________________, CALL SIGN __________.”State the name of the vessel in distress 3 times, followed by the call sign or other identification of the vessel, stated 3 times.3Repeat “MAYDAY” and the name of the vessel. 4“WE ARE LOCATED AT _______________________.”State the position of the vessel in distress, using any information that will help responders to locate you, e.g.: • latitude and longitude • bearing (state whether you are using true or magnetic north) • distance to a well-known landmark• vessel course, speed or destination5State the nature of the distress. 6Specify what kind of assistance you need. 7State the number of persons on board and the number needing medical attention, if any.8Mention any other information that would be helpful to responders, such as type of vessel, vessel length and/or tonnage, hull color, etc.9“OVER.”10 Wait for a response. 11 If you do not receive an immediate response, remain by the radio and repeat the transmission at intervals until you receive a response. Be prepared to follow any instructions given to you.Non-Commercial Call ChannelFor non-commercial transmissions, such as fishing reports, rendezvous arrangements, repair scheduling, or berthing information, use VHF Channel 9.APX_4000_M3.book Page 131 Thursday, March 13, 2014 10:59 AM

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish132Operating Frequency RequirementsA radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows:• on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 MHz frequency• on ships subject to the Safety Convention, the radio must be capable of operating:• in the simplex mode on the ship station transmitting frequencies specified in the 156.025 – 157.425 MHz frequency band, and• in the semiduplex mode on the two frequency channels specified in the table below.Note: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.Additional information about operating requirements in the Maritime Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard.Table A-1: VHF Marine Channel ListChannel NumberFrequency (MHz)Transmit Receive1 156.050 160.6502 156.100 160.700* 156.150 160.7504 156.200 160.8005 156.250 160.8506 156.300 –7 156.350 160.9508 156.400 –9 156.450 156.45010 156.500 156.50011 156.550 156.55012 156.600 156.60013** 156.650 156.65014 156.700 156.70015** 156.750 156.75016 156.800 156.80017** 156.850 156.85018 156.900 161.50019 156.950 161.55020 157.000 161.600* 157.050 161.65022 157.100 161.700Table A-1: VHF Marine Channel List (Continued)Channel NumberFrequency (MHz)Transmit ReceiveAPX_4000_M3.book Page 132 Thursday, March 13, 2014 10:59 AM

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish133* Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.** Low power (1 W) only*** Guard bandNote: A – in the Receive column indicates that the channel is transmit only.* 157.150 161.75024 157.200 161.80025 157.250 161.85026 157.300 161.90027 157.350 161.95028 157.400 162.00060 156.025 160.625* 156.075 160.67562 156.125 160.72563 156.175 160.775* 156.225 160.82565 156.275 160.87566 156.325 160.92567** 156.375 156.37568 156.425 156.42569 156.475 156.47571 156.575 156.57572 156.625 –73 156.675 156.67574 156.725 156.725Table A-1: VHF Marine Channel List (Continued)Channel NumberFrequency (MHz)Transmit Receive75 *** ***76 *** ***77** 156.875 –78 156.925 161.52579 156.975 161.57580 157.025 161.625* 157.075 161.675* 157.125 161.725* 157.175 161.77584 157.225 161.82585 157.275 161.87586 157.325 161.92587 157.375 161.97588 157.425 162.025Table A-1: VHF Marine Channel List (Continued)Channel NumberFrequency (MHz)Transmit ReceiveAPX_4000_M3.book Page 133 Thursday, March 13, 2014 10:59 AM

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish134Declaration of Compliance for the User of Distress and Safety FrequenciesThe radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies spedified in RSS-182 Section 6.1.Table A-2: Technical Paratmeters for Interfacing External Data sourcesRS232 USB SB9600Input Voltage (Volts Peak-to-peak)18 V 3.6 V 5 VMax Data Rate 28 kb/s 12 Mb/s 9.6 kb/sImpedance 5k Ohm 90 Ohm 120 OhmAPX_4000_M3.book Page 134 Thursday, March 13, 2014 10:59 AM

GlossaryEnglish135GlossaryThis glossary is a list of specialized terms used in this manual.Term DefinitionACK Acknowledgment of communication.Active Channel A channel that has traffic on it.Analog Signal An RF signal that has a continuous nature rather than a pulsed or discrete nature.ARS Automatic Registration ServiceASTRO 25 Motorola standard for wireless digital trunked communications.ASTRO ConventionalMotorola standard for wireless digital conventional communications.AutoscanA feature that allows the radio to automatically scan the members of a scan list.Call Alert Privately page an individual by sending an audible tone. Carrier SquelchFeature that responds to the presence of an RF carrier by opening or unmuting (turning on) a receiver’s audio circuit. A squelch circuit silences the radio when no signal is being received so that the user does not have to listen to “noise”. Central Controller A software-controlled, computer-driven device that receives and generates data for the trunked radios assigned to it. It monitors and directs the operations of the trunked repeaters.ChannelA group of characteristics such as transmit/receive frequency pairs, radio parameters, and encryption encoding.Control ChannelIn a trunking system, one of the channels that is used to provide a continuous, two-way/data communications path between the central controller and all radios on the system.ConventionalTypically refers to radio-to-radio communications, sometimes through a repeater (see Trunking).Conventional Scan ListA scan list that includes only conventional channels.CP CodeplugTerm DefinitionAPX_4000_M3.book Page 135 Thursday, March 13, 2014 10:59 AM

GlossaryEnglish136COTS Commercial Off-The-ShelfCursor A visual tracking marker (a blinking line) that indicates a location on the display.DeadlockDisplayed by the radio after three failed attempts to unlock the radio.The radio must be powered off and on prior to another attempt.Digital Private Line (DPL)A type of coded squelch using data bursts. Similar to PL except a digital code is used instead of a tone.Digital Signal An RF signal that has a pulsed, or discrete, nature, rather than a continuous nature. Dispatcher An individual who has radio system management duties.DSP Digital Signal ProcessingDynamic RegroupingA feature that allows the dispatcher to temporarily reassign selected radios to a single special channel so they can communicate with each other.DSR Dynamic System ResilienceEID Encrypted Integrated DataESN Electrical Serial NumberTerm DefinitionFailsoftA feature that allows communications to take place even though the central controller has failed. Each trunked repeater in the system transmits a data word informing every radio that the system has gone into failsoft.FCC Federal Communications Commission.FM Frequency ModulationHang Up Disconnect.Home screen The first display information after the radio completes its self test.IV & D Integrated Voice and DataTerm DefinitionAPX_4000_M3.book Page 136 Thursday, March 13, 2014 10:59 AM

$GlossaryEnglish137KVL Key-variable loader: A device for loading encryption keys into the radio.LCD Liquid crystal display.LED Light-emitting diode.Li-Ion Lithium ion.MCW Mission Critical WirelessMDC Motorola Data CommunicationMenu EntryA software-activated feature shown at the bottom of the display – selection of these features is controlled by the {, |, and } buttons.MonitorCheck channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation. It also serves as a way to check the volume level of the radio, since the radio “opens the squelch” when the monitor button is pressed.Multi-Function KnobIt works as a power on/off button, provides primary and secondary functions like volume change and mode change.Term DefinitionMulti-System Talkgroup Scan ListA scan list that can include both talkgroups (trunked) and channels (conventional).Network Access CodeNetwork Access Code (NAC) operates on digital channels to reduce voice channel interference between adjacent systems and sites.NiMH Nickel-metal-hydride. Non-Tactical/RevertThe user talks on a preprogrammed emergency channel. The emergency alarm is sent out on this same channel.OCW Operation Critical WirelessOTAR Over-the-air rekeying.Page A one-way alert, with audio and/or display messages.Personality A set of unique features specific to a radio.PIN Personal Identification NumberPremierOneA software application which streamlines critical real time operations and simplifies system administration to deliver accurate, consistent and integrated information remotely to the requestors.Term DefinitionAPX_4000_M3.book Page 137 Thursday, March 13, 2014 10:59 AM$

Motorola Solutions 89FT4917 Portable 2-Way Radio User Manual APX 4000 Model 3 Portable Radio User Guide

Motorola Solutions, Inc. Portable 2-Way Radio APX 4000 Model 3 Portable Radio User Guide

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