Motorola Solutions 89FT4881 PORTABLE 2-WAY RADIO User Manual XTS4000

Motorola Solutions, Inc. PORTABLE 2-WAY RADIO XTS4000

Contents

USERS MANUAL

ASTRO® XTS™ 4000 Digital Portable Radio,Quick Reference CardProduct Safety and RF Exposure ComplianceATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 68P81095C98) to ensure compliance with RF energy exposure limits. Radio On/OffZones/ChannelsReceive/TransmitSend Emergency AlarmSend Emergency CallSend Silent Emergency AlarmBefore using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!C a u t i o nDELa/A/1. , ?Internal Audio SpeakerPower ButtonInternal DisplayData ButtonMenu Select ButtonsKeypadProgrammableButtonHome ButtonKeypadExternal Audio SpeakerMicrophone1On - Power On/Off button2Off - Power On/Off button1 Zone - Menu entry to select desired zone.2 Channel - Menu entry to select desired channel.1 Radio on and select zone/channel.2 Listen for a transmission.- or, if preprogrammed - Press Monitor button and listen for activity.3 Adjust volume, if necessary.4Press PTT to transmit; release to receive.Radio on and press Emergency button. Display shows current zone/channel, andEmergency. You hear short, medium-pitched tone.Note: To exit emergency at any time, press and hold Emergency button.When acknowledgment is received, you hear four beeps; alarm ends; radio exits emergency.1 Radio on and press Emergency button.Note: To exit emergency at any time, press and hold Emergency button.2 Press and hold PTT. Announce your emergency into the microphone.3 Release PTT to end call.4 Press and hold Emergency button to exit emergency.1 Radio on and press Emergency button. Display does not change and you hear no tone.Note: To exit emergency at any time, press and hold Emergency button.2 Silent emergency continues until you:• Press and hold Emergency button to exit emergency state.- or -• Press and release PTT to exit silent emergency and enter regular emergency (alarm, call, or alarm with call).
Display Status SymbolsMenu Entries (Use With Menu Navigation)Receiving an individual call.Received signal strength for the current site (trunking only). The more bars in the symbol, the stronger the signal.Displays the level of charge in the battery at external display. It blinks when the battery is low.Displays the level of charge in the battery at internal display. It blinks when the battery is low.You are talking directly to another radio or through a repeater; Displayed = direct; Not Displayed = repeater.This channel is being monitored (could make reference to Carrier Squelch).The radio is muted to normal dispatch calls (could make reference to PL, DPL or signaling Squelch).Your radio is in secure operation; Displayed = secure operation; Not Displayed = clear operation; Blinking = receiving an encrypted voice callThe radio is scanning a scan list.Blinking = Priority 1 Channel during scan; Steady = Priority 2 Channel during scan.Audio is routed to the radio’s external speaker;Audio is routed to the radio’s internal speaker.Indicates the type of ring style selected for incoming calls and pages.Steady = Radio is transmiting in AES.Blinking = Radio is receiving in AES.Entry Menu Selection PageCall Private Call/Selective Call 43/46Chan Select a Channel 20Dir Repeater/Direct 53Eras Key Zeroization/Erase 58Menu Navigation to find Menu Entry directly below Menu to exit or to scroll through sub-list directly below Menu Entry to selectEntry Menu Selection PageKey Key Selection 56Kset Keyset Selection 57Logf Radio Lock 24Name Text Select 34Num Number Select 33Page Call Alert Page 48Phon Phone 40Prog Editing 33Pswd Password 23Pwr TX Power Level 22Reky Rekey Request 59Rpgm Reprogram Request 61Scan Scan On/Off 37Site Site Lock/Unlock 65Spkr Loudspeaker 26Sts Status Call 51Styl Ring Style 25Tgrp Talkgroup Call 50View View a List 32Zone Select a Zone 20
mASTRO® XTS™ 4000 Digital Portable RadioUser Guide6871618L01-C
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.DECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: 8000 West Sunrise BoulevardPlantation, FL 33322 USAPhone Number: 1-800-927-2744Hereby declares that the product:Model Name: XTS 4000conforms to the following regulations:FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)Class B Digital DeviceAs a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. this device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
Product Safety and RF Exposure ComplianceATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6881095C98) to ensure compliance with RF energy exposure limits. Computer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.Documentation CopyrightsNo duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.DisclaimerThe information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others. MOTOROLA, the Stylized M Logo and ASTRO are registered in the U.S. Patent & Trademark Office. All other product or service names are the property of their respective owners.P25 radios contain technology patented by Digital Voice Systems, Inc.© Motorola, Inc. 2008. All Rights Reserved. Printed in the U.S.A. 1/08.Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!C a u t i o n
ASTRO XTS 4000 iTable of ContentsGeneral Radio Operation . . . . . . . . . . . . . . . . . . . . . . . 1Notations Used in This Manual ......................................................... 1Your XTS 4000 Radio ....................................................................... 2Physical Features of the XTS 4000 Radio ........................................ 3Programmable Controls .................................................................... 3Display .............................................................................................. 4Keypad ............................................................................................ 10Alert Tones ...................................................................................... 12Standard Accessories ..................................................................... 15Radio On and Off ............................................................................ 18Set the Volume ................................................................................ 19Zones and Channels ....................................................................... 20Receive / Transmit .......................................................................... 21Common Radio Features . . . . . . . . . . . . . . . . . . . . . . 22Transmit Power Level ..................................................................... 22Radio Lock ...................................................................................... 23Ring Style ........................................................................................ 25Loudspeaker ................................................................................... 26Conventional Squelch Operation .................................................... 27Time-out Timer ................................................................................ 28Emergency ...................................................................................... 29Lists ................................................................................................. 32Scan ................................................................................................ 37Telephone Calls (Trunking Only) ..................................................... 39Private Calls (Trunking Only) .......................................................... 42Selective Calls (ASTRO Conventional Only) .................................. 45Call Alert Paging ............................................................................. 47Conventional Talkgroup Calls (Conventional Operation Only) ........ 50Status Calls (ASTRO 25 Trunking Only) ......................................... 51Repeater or Direct Operation .......................................................... 53Smart PTT (Conventional Only) ...................................................... 54Special Radio Features. . . . . . . . . . . . . . . . . . . . . . . . 55Secure Operations .......................................................................... 55Digital PTT ID .................................................................................. 60Dynamic Regrouping (Trunking Only) ............................................. 61Trunking System Controls ............................................................... 64ARS User Login and Text Messaging Features . . . . 67
iiAutomatic Registration Service (ARS) .............................................67ARS User Login Feature .................................................................69Text Messaging ................................................................................74Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Radio Care ......................................................................................87Service .............................................................................................89Battery .............................................................................................89Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Antennas .........................................................................................93Batteries and Battery Accessories ...................................................94Carry Accessories ...........................................................................94Chargers ..........................................................................................94Headsets and Earpieces .................................................................94Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Commercial Warranty. . . . . . . . . . . . . . . . . . . . . . . . 100Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
ASTRO XTS 4000 1General Radio OperationNotations Used in This ManualThroughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.The following special notations identify certain items:An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.Note: An operational procedure, practice, or condition, etc., which is essential to emphasize.Example DescriptionSecure button or Buttons and keys are shown in bold print or as a key symbol.Information appearing on the radio’s display is shown using the special display font.Phone Menu entries are shown similar to the way they appear on the radio’s display.Press This means “Press the right side of the 4-way Navigation button.”!W A R N I N G!!C a u t i o nPHONE CALL
ASTRO XTS 4000 3General Radio OperationPhysical Features of the XTS 4000 RadioNote: Do not block or cover the microphone when talking through the radio.Programmable ControlsThe following radio controls can be programmed to operate certain software-activated features. The features that can be assigned to these controls by a qualified radio technician, and the pages where these features can be found are listed in Table 2 on page 4. Check with your dealer for more information supporting the programmable buttons.Any references in this manual to controls that are “preprogrammed” mean that a qualified radio technician must use the radio’s programming software to assign a feature to a control.Table 1: Physical FeaturesNo. Feature No. Feature1Antenna 10 Menu Select Buttons2Home Button 11 Power Button3 Volume Rocker 12 Data Button4PTT (Push-to-Talk) Button 13 4-Way Navigation Button5External Display 14 Keypad6External Audio Speaker 18 Audio Jack7Battery 19 CE Connector8Internal Audio Speaker 21 Microphone9 Internal DisplayNo. Feature No. Feature15 Secure Button 17 Keypad Programmable Button16 Emergency Button 20 Side Button
4General Radio OperationDisplayThe above screen is typical of what you will see on your radio. The 130 x 130 pixel liquid crystal display (LCD) shows radio status, text, and menu entries. Table 2: Programmable FeaturesFeature Page Feature Page Feature PageCall Alert 46 PL Defeat 27 Selective Call 45Call Response 39 Private Call 42 Site Lock/Unlock65Channel 20 Repeater/Direct 53 Site Search 66Dynamic Priority 38 Reprogram Request 61 Speaker 26Emergency 29 Ring Style 25 Status 51Dim 5 Scan List Programming34 TX Power Level 22Monitor 21 Scan On/Off 37 Volume Set 19Nuisance Delete 37 Secure/Clear 55 Zone 20Phone 39 Select 36Secondary AreaSecondary AreaPrimary AreaPrimary AreaTertiary AreaTertiary AreaCallCallScanScanZoneZone
ASTRO XTS 4000 5General Radio OperationAdjusting the Display BrightnessPress the preprogrammed Dim button or access this feature through the menu to change the display brightness to one of three levels.• Off to high• High to medium• Medium to offThe level of brightness will remain on for a preprogrammed time before it turns off automatically, or you can turn it off immediately by pressing the Dim button again.Status IconsAt the internal display, the top two display rows contain icons that indicate radio operating conditions. Some of these icons are also shown in external display, but in monochrome. The table below shows a list of these icons. Table 3: Status SymbolsIcon Description*Call ReceivedBlinks when receiving an Individual Call.Received Signal Strength Indication (RSSI)The received signal strength for the current site, for trunking only. The more bars in the symbol, the stronger the signal.Fuel Gauge at External Display Displays the level of charge in the battery. Blinks when battery is low. *Fuel Gauge at Internal Display Displays the level of charge in the battery. Blinks when battery is low. Ring StyleIndicates the type of ring style selected for incoming calls and pages. See “Ring Style” on page 25.
6General Radio OperationDirect•Displayed = You are talking directly to another radio, not through a repeater, during conventional operation only.•Not Displayed = You are talking through a repeaterLoudspeaker• Audio is routed to the radio’s external speaker.• Audio is routed to the radio’s internal speaker.Monitor (Carrier Squelch)The selected channel is being monitored during conventional operation only. In Call User AlertThe radio is muted to normal dispatch calls. PL, DPL or signalling squelch will be heard when dispatching the calls. Secure Operation•Displayed = secure operation•Not Displayed = clear operation•Blinking = receiving an encrypted voice callScanThe radio is scanning a scan list.Priority-One/Priority-Two Channel ScanIndicates scanning of a priority mode (blinking for Priority-One mode; steady for Priority-Two mode).*Packet Data ActivityIndicates the subscriber is transmitting and receiving data.*Packet Data IPIndicates the subscriber is ready to access the FNE.Table 3: Status Symbols (Continued)Icon Description
ASTRO XTS 4000 7General Radio OperationNote: All these icons, except the ones marked with *, are also displayed in the external display. TxIndicates the radio is transmitting data. Will not be displayed when the radio is sending a silent emergency alarm.RxIndicates the radio is receiving data. Will not be displayed when the radio is sending a silent emergency alarm.Tx Power LevelIndicates the transmission power is LOW.*PPP Link EstablishmentIndicates the subscriber is ready to receive data through a data cable.Vote ScanIndicates the mode is in a voting scan system.Priority MessageIndicates the radio has received a priority message. Icon is displayed together with the Inbox Full or New Message icon.Inbox FullIndicates the radio has received a new message while the inbox is full.New MessageIndicates the radio has received a new message.*Advanced Encryption Standard (AES)•Displayed = Radio is transmitting in AES.•Blinking = Radio is receiving in AES.Table 3: Status Symbols (Continued)Icon Description
8General Radio OperationMenu Entry (Softkey)The bottom row of the display contains one to three menu entries (also known as softkeys). The menu entries allow you to select one of several menus to access the radio’s features. The menu entries are accessed through the Menu Select buttons.Menu Select ButtonsThe Menu Select buttons access the menu entries of features that have been activated by a qualified radio technician. Your radio may be programmed differently from the following example, but the display for turning Scan on or off might look like the example below. For instance, to turn Scan on, press directly below Scan.Menu Entry3 Menu Select Buttons(softkey) Menu Entry(softkey)HomeButtonIcon AreaPower On/Off ProgrammableButtonData ButtonSecondary AreaSecondary AreaPrimary AreaPrimary AreaTertiary AreaTertiary AreaCallCallScanScanZoneZone4-Way Navigation Buttons
ASTRO XTS 4000 9General Radio OperationMenu Entry FeaturesHome ButtonThe Home button, always returns you to the home (default) display. In most cases, this is the current mode. Some radio features that you can edit require saving information in memory. Pressing the Home button after editing those features causes information to be saved before going to the home display.Some features do not require you to press the Home button to go to the home display. This reduces the required number of key presses.ON/OFF ButtonThis button is used to power up or power down the radio.Table 4: Menu EntriesFeature Menu Entry Page Feature Menu Entry PagePrivate Call / Selective CallCall 43/46 Password Pswd 23Channel Selection Chan 20 TX Power Level Pwr 22Repeater/Direct Dir 53 Rekey Request Reky 59Key Zeroization/EraseEras 58 Reprogram RequestRpgm 61Key Selection Key 56 Scan On/Off Scan 37Keyset Selection Kset 57 Site Lock/Unlock Site 65Radio Lock Logf 24 Loudspeaker Spkr 26Text Select Name 34 Status Call Sts 51Number Select Num 33 Ring Style Styl 25Call Alert Page Page 48 Talkgroup Call TGrp 50Phone Phon 40 View a List View 32Editing Prog 33 Zone Selection Zone 20
10General Radio OperationData ButtonA CPS programmable button that can be programmed to launch specific data features such as text messaging and location service.Programmable ButtonsThe programmable buttons can be programmed for features as specified in the CPS. These buttons provide you convenient access to commonly used radio features.4-Way Navigation ButtonThis button is used to scroll through the radio’s lists or items in the display, or both. It is also used to move the cursor while you are in data entry screen type.KeypadThe 3 x 4-key alphanumeric keypad provides an interface to your radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits.When the keypad is used to edit a list, each key can generate different characters of the alphabet. Refer to Table 5, for a complete list of characters.
ASTRO XTS 4000 11General Radio OperationTable 5: Keypad CharactersKey Number of times the key is pressed12345678900()<>11&%2ABC2abc3DEF3def4GHI4gh i5JKL5 j k l6MNO6mn o7PQRS7pqr s8TUV8 t u v9WXYZ9wxyz**/+-=##.!?,;
12General Radio OperationAlert TonesAn alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s conditions. The following table lists these tones and when they occur.Table 6: Alert TonesYou Hear Tone Name HeardShort,Low-Pitched ToneInvalid Key-Press When wrong key is pressed.Radio Self-Test Fail When radio fails its power-up self test.Reject When unauthorized request is made.Time-Out Timer Warning Four seconds before time out.Long, Low-Pitched ToneNo ACK Received When radio fails to receive an acknowledgment.Time-Out TimerTimed Out After time out.Talk Prohibit/PTT Inhibit (Only when PTT button is pressed) transmissions are not allowed.Out-of-Range (Only when PTT button is pressed) the radio is out of range of the system.Individual CallWarning Tone When radio is in an individual call for greater than 6 seconds without any activity.A Group of Low-Pitched TonesBusy When system is busy.
ASTRO XTS 4000 13General Radio OperationShort,Medium-PitchedToneValid Key-Press When correct key is pressed.Radio Self-Test Pass When radio passes its power-up self test.Clear Voice At beginning of a non-coded communication.Priority ChannelReceivedWhen activity on a priority channel is received.Emergency Alarm Entry When entering the emergency state.Central Echo When central controller has received a request from a radio.Long, Medium-PitchedToneVolume Set When volume is changed on a quiet channel.Emergency Exit When exiting the emergency state.A Group ofMedium-PitchedTonesFailsoft When the trunking system fails.Automatic Call Back When voice channel is available from previous request.Talk Permit (Only when PTT button is pressed) verifying system accepting transmissions.Keyfail When encryption key has been lost.ConsoleAcknowledge When status, emergency alarm, or reprogram request ACK is received.Received Individual Call When Call Alert or Private Call is received.Call Alert Sent When Call Alert is received by the target radio.Table 6: Alert Tones (Continued)You Hear Tone Name Heard
14General Radio OperationShort,High-Pitched Tone (Chirp)Low-Battery Chirp When battery is below preset threshold value. Happens only during transmit mode or standby mode.RingingFast Ringing When system is searching for target of Private Call.Enhanced CallSent When waiting for target of Private Call to answer the call.Phone CallReceived When a land-to-mobile phone call is received.Gurgle Dynamic Regrouping (Only when the PTT button is pressed) a dynamic ID has been received. Table 6: Alert Tones (Continued)You Hear Tone Name Heard
ASTRO XTS 4000 15General Radio OperationStandard AccessoriesBatteryCharging the BatteryThe Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge a 630mAh Standard Li-Ion Battery for a minimum of 5 hours to ensure optimum capacity and performance. Charge a new 1260mAh Standard Li-Ion Battery for a minimum of 7 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your XTS 4000 radio, see “Batteries and Battery Accessories” on page 94.Note: When charging a battery attached to a radio, turn the radio off to ensure a full charge.Battery ChargerTo charge the battery, place the battery, with or without the radio, in a Motorola-approved charger. The charger’s LED indicates the charging progress. For a list of chargers, see “Chargers” on page 94.Note: If the radio is turned on while in the charger, the LED indicator will remain red due to the power draw of the radio. To determine if the battery has reached full charge, turn the radio off and wait 10 seconds. The LED will turn green if the battery is fully charged.AntennaFor information regarding available antennas, see page 93.To avoid a possible explosion:• DO NOT replace the battery in any area labeled “hazardous atmosphere”.• DO NOT discard batteries in a fire.Batteries Charge Complete Time (Hour) Standby Mode Time (Hour)630 mAh Standard Li-Ion Battery 5 4*1260mAh High Capacity Li-Ion Battery 5 8!W A R N I N G!
20General Radio OperationZones and ChannelsA zone is a grouping of channels. A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Before you use your radio to receive or send messages, you should select the zone and channel.Select a ZoneSelect a Channel1Press to find Zone.2Press directly below Zone.The current zone blinks and the channel name, does not blink.3Press to find the zone you want. 4Press directly below Sel to confirm the displayed zone and channel. ORPress the PTT button to transmit on the displayed zone/channel.5Press directly below Sel to return to home display.1Press to find Chan.2Press directly below Chan.The display shows the current channel name blinking and the zone, not blinking.3Press to find the channel name you want. ORUse the keypad to enter the channel number.4Press directly below Sel to confirm the displayed zone and channel. ORPress the PTT button to transmit on the displayed zone/channel.5Press directly below Sel to return to home display.
ASTRO XTS 4000 21General Radio OperationReceive / TransmitRadio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the “noise” from the signal and allowing only the clear voice or data information to be heard.This section emphasizes the importance of knowing how to monitor a channel for traffic before keying up to send a transmission.Without Using the Monitor ButtonsUse the Preprogrammed Monitor Button1Turn the radio on and select the desired zone and channel.2Listen for a transmission.3Adjust the Volume Rocker if necessary.4Press and hold the PTT button to transmit. Tx icon appears on the display.5Release the PTT button to receive (listen).1Turn the radio on and select the desired zone and channel.2Press the Monitor button and listen for activity. The Carrier Squelch indicator is displayed. 3Adjust the Volume Rocker if necessary.4Press and hold the PTT button to transmit. Tx icon appears on the display.5Release the PTT button to receive (listen).
22Common Radio FeaturesTransmit Power LevelThis feature lets you select the power level at which your radio will transmit. The radio will always turn on to the default setting. This feature must be preprogrammed by a qualified radio technician.•Select Low for a shorter transmitting distance and to conserve power.•Select High for a longer transmitting distance.Select Power Level1Press to find Pwr.2Press directly below Pwr to toggle between Low and High.
ASTRO XTS 4000 23Common Radio FeaturesRadio LockThis feature changes your radio to a more robust security system that protects the use of the secure encryption keys. If this feature is enabled in your radio by a qualified radio technician, when you turn the radio on, you see Radio locked.Unlock Your RadioChange Your Password1Enter your numeric password.Note:• Secure-equipped radios — 6 to 8 characters.• Clear radios — 0 to 8 characters.If you make a mistake, press to backspace.2Press the preprogrammed Select button after you enter your password. If the password is correct, the radio unlocks. Note:• If the password is incorrect, the radio remains locked.•If you enter three incorrect passwords in a row, you see Deadlock. Turn the radio off and then on, and begin again at step 1.•Secure Radios Only — If you enter a total of 15 consecutive incorrect passwords (turning the radio off and on does not reset this number), the radio erases all of its encryption keys. See a qualified radio technician.1Press to find Pswd.2Press directly below Pswd. 3Enter the old password.4Press directly below Sel.
24Common Radio FeaturesEnable or Disable the Radio Lock Feature (Secure Radios Only)This feature (programmable by a qualified radio technician) allows you to enable or disable the radio lock feature.5Enter the new password.6Press directly below Sel.7Re-enter the new password.8Press directly below Sel. The password is updated.Note:• If the two passwords do not match, repeat steps 5 through 8.• If you enter three incorrect old passwords, the radio exits the password feature. You cannot access this feature again until you turn the radio off and on.1Press to find Logf.2Press directly below Logf to toggle between “Pswd enabled” and “Pwsd disabled”.
ASTRO XTS 4000 25Common Radio FeaturesRing StyleThis feature allows you to select the type of alert when your radio receives incoming individual calls or pages.Select Ring StyleRing Style Icon DescriptionVibrate and Ring Radio vibrates and rings when incoming individual calls and pages are received.Vibrate Only Radio vibrates when incoming calls and pages are received.Ring Only Radio rings when incoming calls and pages are received.Silent Radio is in silent mode.1Press to find Styl.2Press directly below Styl.3Press or to select the ring style.Note: The default factory setting is Vibrate and Ring.4Press directly below Sel.5Press directly below Cncl or to return to home display.
26Common Radio FeaturesLoudspeakerThe external speaker allows you to share your call with your group.Change to External Speaker Turn off External Speaker and Activate VibrationWhen the flip is closed, you can manually turn off the external speaker and activate the vibration alert, using the radio’s preprogrammed Spkr side button.1Press to find Spkr.2Press directly below Spkr to toggle the audio to the external speaker. The icon is shown on the display.Note: When the earpiece or headset is plugged into the audio jack, the external speaker will not work.3Press directly below Spkr again to route the audio back to the internal speaker.1Close the flip of the radio.2Press the preprogrammed Spkr side button to turn off the external speaker. The vibration alert is now activated whenever a dispatch or talkgroup call is received.The icon is shown on the display.Note: The vibration will stop once the flip is opened or when an audio accessory is plugged into the audio jack. The external speaker will remain turned off even after you open the flip to answer a call and then close it back.When the external speaker is turned off, the vibration alert is always turned on regardless of the ring style setting.3Press the side button again to turn on the external speaker.
ASTRO XTS 4000 27Common Radio FeaturesConventional Squelch OperationDigital OptionsOne or more of the following options may be programmed in your radio. Consult your service technician for more information.This option Will allow you to hearDigital Carrier-Operated Squelch (COS) any digital traffic.Normal Squelch any digital traffic having the correct Network Access Code (NAC).Selective Switch any digital traffic having the correct network access code and correct talkgroup.
28Common Radio FeaturesTime-out TimerThe time-out timer turns off your radio’s transmitter. The timer is set for 60 seconds at the factory, but it can be programmed from 0 to 7.75 minutes (465 seconds) by a qualified radio technician.1Hold down the PTT button longer than the programmed time. You will hear a short, low-pitched warning tone, the transmission will cut-off.2Release the PTT button.3Press the PTT to re-transmit. The time-out timer restarts.
ASTRO XTS 4000 29Common Radio FeaturesEmergencyIf the top (orange) button is programmed to send an emergency signal, then this signal overrides any other communication over the selected channel.Your radio can be programmed for the following:• Emergency Alarm• Emergency Call• Emergency Alarm with Emergency Call• Silent Emergency AlarmConsult a qualified radio technician for emergency programming of your radio.Send an Emergency AlarmAn emergency alarm will send a data transmission to the dispatcher, identifying the radio sending the emergency.1With your radio turned on, press the Emergency button. The current zone/channel is displayed alternately with Emergency on the external display and a short, medium-pitched tone sounds.If the selected channel does not support emergency, the display shows No Emergency. Select a channel that does show Emergency.Note: To exit emergency at any time, press and hold the Emergency button for about a second.2When you receive the dispatcher’s acknowledgment, you see ACK Received, four tones sound, the alarm ends, and the radio exits the emergency mode.If no acknowledgement is received, you see No Acknowledge, the alarm ends, and the radio exits the emergency mode.Note: For Emergency Alarm with Emergency Call: The radio enters the Emergency Call state either after it receives the dispatcher’s acknowledgment, or if you press the PTT button while in Emergency Alarm. Go to step 2 of “Send an Emergency Call”, below.
30Common Radio FeaturesSend an Emergency CallSend a Silent Emergency AlarmThis type of dispatch gives your radio priority access on a channel.The radio operates in the normal dispatch manner while in Emergency Call, except, if enabled, it will return to one of the following:• Tactical/Non-Revert — You talk on the channel you selected before you entered the emergency state.• Non-Tactical/Revert — You talk on a preprogrammed emergency channel. The emergency alarm is sent on this same channel.1. With your radio turned on, press the Emergency button.The current channel is displayed alternately with Emergency, on the external display and a short, medium-pitched tone sounds.Note: To exit emergency at any time, press and hold the Emergency button for about a second.2Press and hold the PTT button and announce your emergency into the microphone. 3Release the PTT button to end the transmission and wait for a response from the dispatcher. 4Press and hold the Emergency button for about a second to exit emergency. 1With your radio turned on, press the Emergency button. The display does not change, the LED does not light, and you hear no tones.Note: To exit emergency at any time, press and hold the Emergency button for about a second.
66Special Radio FeaturesSite View and ChangeYou can view the number of the current site or force your radio to change to a new one.View the Current SiteChange the Current SitePress the preprogrammed Site Search button. The display momentarily shows the name of the current site and its corresponding received signal strength indicator (RSSI). (See Table 3 on page 5.)ORIf the radio is scanning for a new site, you momentarily see Scanning site.Press and hold down the preprogrammed Site Search button. You momentarily see Scanning site and hear a tone.When the radio finds a new site, it returns to the home display.
ASTRO XTS 4000 67ARS User Login and Text Messaging FeaturesAutomatic Registration Service (ARS)Automatic Registration Service feature provides an automated data application registration for the radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network can determine the presence of a device on the system and send data to the device. For example: Text Messaging Service (TMS). Automatic Registration Service for the radio consists of 2 modes: • ARS Server Mode (default mode)• ARS Non Server ModeNote: ARS default mode can be changed by a qualified radio technician using the radio’s programming software.
ASTRO XTS 4000 75ARS User Login and Text Messaging FeaturesTable 8: TMS Menu OptionsMenu Options Description/ FunctionInbx This is used to store new incoming messages or messages that you have received. Inbox can hold up to 30 messages.Comp This menu option brings you to the compose screen.Drft This is used to store all saved messages or messages that are to be sent at a later time. Draft folder can hold up to 10 messages.Sent This is used to store the messages that you have already sent. Sent folder can hold up to 10 messages.Back This menu option brings you back to the TMS main menu or previous menu.Edit This menu option brings you to the Quick Text Messages screen.Save This menu option allows you to save your messages to the Draft folder.Rply This menu option allows you to reply a message.Del This menu option allows you to delete a message.Addr This menu option allows you to key in the target address, or select one from the list.New This menu option allows you to compose a new message.List This menu option allows you to select a predefined message.Impt This menu option is used to toggle on/off the “Priority” flag for an outgoing message.
76ARS User Login and Text Messaging FeaturesTable 9: TMS Status SymbolsRqrp This menu option is used to toggle on/off the “Request reply” flag for an outgoing message.Curr This menu option is used to delete the current selected message.All This menu option is used to delete all the messages in the current message inbox.Symbol IndicationPriority MessageThis icon is displayed• when “Priority” is toggled on before sending the message.• in the Inbox folder for messages which are flagged with ‘Priority’. Request ReceiptThis icon is displayed• when “Request Receipt” is toggled on before sending the message.• in the Inbox folder for messages which are flagged with ‘Request Receipt’.Inbox FullThis icon is displayed when the Inbox Folder is full. If a new message is received when the inbox is full, the icon will be blinking.New Message IconThe radio has received a new message.Menu Options Description/ Function
ASTRO XTS 4000 77ARS User Login and Text Messaging FeaturesMessage SentThis icon is displayed if the selected message has been successfully sent.Message UnsentThis icon is displayed if the selected message was not successfully sent.Read MessageThis icon is displayed when the selected message in the Inbox has been read.Unread MessageThe selected message in the Inbox folder has not been read.Message IndexThis icon indicates the index of the current message the user is viewing. Example: if the user is looking at the third message out of a total of 6 messages in the Inbox folder, the icon is displayed as the icon on the left column.Num LockThe text entry is currently in num lock mode.Normal ModeThe text entry is currently in the normal mode.UppercaseThe text entry is currently in uppercase mode.Symbol Indication
78ARS User Login and Text Messaging FeaturesReceive a MessageTo View Message from the InboxWhen you receive a message, a momentary text, New msg appears on the display along with a new message icon.If inbox is full, the message icon will be blinking.1Access TMS (Launch TMS).2Press directly below Inbx. 3The Inbox screen appears. The first message in the list is displayed. Inbox can hold up to 30 messages. Message status icons are displayed at the top of the screen.ProgProgTMSTMSUserUserNew MsgInbx Inbx Drft Drft Comp Comp  User 00000004 RplyRplyBackBackDelDelFrom:UserHelloInbox 01/01
ASTRO XTS 4000 79ARS User Login and Text Messaging Features4Scroll to the message you want to read by pressing the or button.Note: If the message fills more than one screen, scroll to read it by pressing or button.5To delete the message, press below Del. See “Delete a Message” on page 85. for further details.
80ARS User Login and Text Messaging FeaturesCompose a New Text Message1Press below Comp to compose a new message.The Compose Message Screen appears.List or New option appears on the display.2Press below New to type a new message. A blinking cursor appears on the display indicating point of input.3 Writing TextType your message using the keypad.Press the key labeled with the desired character, once for the first character, twice for the second, and so on. Refer to table 10 below for complete list of characters. For example:To enter “s”, press 7 key four times. To enter “7”, press the key five times. If you do not press a key for a few seconds, the character is accepted, and the cursor moves to the next position. Press # key to delete a character.Press * key to add a space.You can move the cursor by pressing or . Press and hold 0 to toggle between normal text entry mode, uppercase mode and num lock mode.Note: i) During the uppercase mode, multi-tapping the keys will only scroll through the uppercase letters.(Example : A->B->C->2)ii) During the num lock mode, pressing the keypad will only enter the numeric digits. Subsequent presses of the same key will insert the same digit to the text message (no multi-tap).List or newNewNewListListBack Back
ASTRO XTS 4000 81ARS User Login and Text Messaging FeaturesTable 10: Keypad CharactersKey Number of times the key is pressed (in normal mode)1234567890 0 or press and hold to toggle between normal text entry mode, uppercase mode and num lock mode.1 1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( ) 1*1.@_-*#/2abc2ABC3def3DEF4gh i 4GHI5jkl5JKL6mno6MNO7pqrs7PQRS8tuv8TUV9wxyz9WXYZ* Space# Delete a characterNote: * Only applicable when addressing a message.4 Addressing a MessagePress below Addr to address your outgoing message.The Address input screen appears. ImptImptBackBackRqRpRqRpAddr:
82ARS User Login and Text Messaging FeaturesPress or to scroll through the address list.ORUse direct address entry via multi-tap. 5 Append a Priority Message or Request ReceiptBefore sending your message, you can append a priority message or a request receipt to your message.Press below Impt to toggle on/off a “Priority” flag for an outgoing message. A ‘Priority’ flag icon is displayed at the top of the screen when it is toggled on.Press below Rqrp to toggle on/off the “Request Receipt” icon for an outgoing message. A ‘Request receipt’ status icon is displayed at the top of the screen when it is toggled on.Note:• The “Priority” flag on a message does not imply that the message will get higher priority over the other messages when it is being transmitted. It is just an indication that can be embedded into a message to indicate to the receiver that the message is important.• When you receive a message that is flagged with the “Request Receipt” icon, you must manually respond to the sender that you have received the message. The system will not automatically send back a notification that the radio received such message.ImptImptBackBackRqRpRqRpAddr:
ASTRO XTS 4000 83ARS User Login and Text Messaging FeaturesSend a Predefined MessageQuick Text Messages are messages that are predefined and usually consist of messages that are used most frequently.6When an address has been appended to the outgoing message, press the PTT button to send your message. ORPress below Save to save your message for sending at a later time.The message will be saved in the “Draft folder”. See “To Access the Draft Folder” on page 86. for further details.1Press below List to use the predefined message.The first predefined message appears.2When a message has been selected from the list, press below Addr to append an address to the outgoing message.3Press the PTT button to send the predefined message.AddrAddrBackBackEdit Edit I am late todayQT 01/01
84ARS User Login and Text Messaging FeaturesEdit a Quick Text MessageReply to a Received Message1Press below Edit to edit a quick text message. The Editing Screen appears. A blinking cursor appears at the end of the predefined text.Edit your message using the keypad. 2Press below Save to save the edited changes. The message is saved in the Draft folder.3When an address has been appended to the outgoing message, press the PTT button to send the edited message.1Press below Rply to reply to a messageThe Compose Message Screen appears.2Press below New to type a new message. ORPress below List to use the predefined message / Quick text message.ORPress below Back to return to TMS main menu.AddrAddrBackBackSaveSaveI am late todayQT 01/01List or newNewNewListListBack Back
ASTRO XTS 4000 85ARS User Login and Text Messaging FeaturesDelete a Message1From the Inbox, Draft or Sent screen, scroll to select a message for deletion.2After selecting a message, press below Del. The display shows 2 delete options.Press below Curr to delete only the current message.ORPress below All to delete all messages.ORPress below Back to return to previous menu.3When you select to delete all messages,a confirmation screen appears.Press below Yes to delete all messages.Press below No to return to previous screen.CurrCurrBackBackAllAllFrom : User1Inbox 01/01HelloCurrCurrBackBackAllAllDel all?Inbox 01/01
86ARS User Login and Text Messaging FeaturesTo Access the Draft FolderThe Draft folder stores the messages that were saved previously. Newest saved message is appended at the bottom of the list. Draft folder can hold up to 10 messages. The oldest draft in the folder is deleted when the 11th message comes in.To Access the Sent FolderThe Sent folder stores the messages that were sent out previously. Newly sent message is appended where the newest message is at the beginning of the list and the oldest message is at the bottom of the list. The oldest Sent message in the folder is deleted when the 11th message comes in. 1Press below Drft. The Draft screen appears.The first draft in list is displayed.2Press or to scroll through the list of drafts. 1Press below Sent. The Sent screen appears.The first sent message in the list is displayed. A message delivery icon will be displayed at the top right corner of the screen.2Press or to scroll through the list of other messages that have been sent.EditEditBackBackDelDelI have a meeting at 9am tomorrowDraft 01/01ImptImptBackBackRqRpRqRpTo: UserHave a nice day
87Helpful TipsRadio Care• The XTS 4000 radio casting has a RF Dust cover. Never remove this cover as this would create leak paths into the radio. • Never insert any objects into the vent port, such as needles, tweezers, or screwdrivers. This could create leak paths into the radio.Vent PortRF Dust Cover!C a u t i o n
88Helpful TipsCleaningTo clean the external surfaces of your radio:1Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution).2Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices. Dry the radio thoroughly with a soft, lint-free cloth.3Clean battery contacts with a lint-free cloth to remove dirt or grease.• If the radio battery contact area has been submerged in water, dry and clean the radio battery contacts before attaching a battery to the radio. Otherwise, the water could short-circuit the radio.• If the radio has been submerged in water, shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed. Otherwise, the water will decrease the audio quality of the radio.• Do not disassemble the radio. This could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.Do not use solvents to clean your radio. Spirits may permanently damage the radio housing.Do not submerge the radio in the detergent solution.!C a u t i o n!C a u t i o n
ASTRO XTS 4000 89Helpful TipsHandling• Do not pound, drop, or throw the radio unnecessarily. Never carry the radio by the antenna.• Avoid subjecting the radio to an excess of liquids. Do not submerge the radio.• Avoid subjecting the radio to corrosives, solvents or spirits.• Do not disassemble the radio.• Keep the accessory-connector cover in place until ready to use the connector. Close the cover immediately once the accessory has been disconnected.ServiceProper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services. Through its maintenance and installation program, Motorola makes available the finest service to those desiring reliable, continuous communications on a contract basis. For a contract service agreement, please contact your nearest Motorola service or sales representative, or an authorized Motorola dealer.Express Service Plus (ESP) is an optional extended service coverage plan, which provides for the repair of this product for an additional period of either one or two years beyond the normal expiration date of the standard warranty. For more information about ESP, contact the Motorola Radio Support Center at 3761 South Central Avenue, Rockford, IL 61102 (800) 227-6772 / (847)725-4200.BatteryBattery LifeBattery life is determined by several factors. Among the more critical is the average depth of discharge with each cycle. Typically, the deeper the average discharge, the fewer cycles a battery will last. Top up your battery frequently, if possible.
90Helpful TipsCharging the BatteryMotorola batteries are designed specifically to be used with a Motorola charger. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty. Motorola-authorized battery chargers may not charge batteries other than the ones listed on page 94.The battery should be at about 25°C (77°F) (room temperature), whenever possible, for charging. The acceptable charge temperature range is 0°C to 45°C. Motorola rapid-rate battery chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits stated above.Battery Charge StatusYour radio can indicate your battery’s charge status through:• vibrations and sounds• fuel gauge symbol on the displayLED and SoundsWhen your battery is low, and the radio is in standby mode or transmit mode: • if vibration is turned on, your radio will vibrate• you hear a low-battery “chirp” (short, high-pitched tone) But these would not happen during receive mode.
ASTRO XTS 4000 91Helpful TipsFuel Gauge SymbolThe radio indicates the current battery charge level through a fuel gauge symbol. Refer to the table below for more information. Battery Recycling and DisposalLithium Ion (Li-Ion) rechargeable batteries can be recycled. However, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other countries, Li-Ion batteries must be recycled and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area. Motorola fully endorses and encourages the recycling of Li-Ion batteries. In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for Li-Ion battery collection and recycling. Many retailers and dealers participate in this program.For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com or call 1-800-8-BATTERY. This internet site and telephone number also provide other useful Fuel Gauge Charge LevelExternal Indicator Internal Indicator60% - 100%40% - 59%20% - 39%6% - 19%0% - 5%
92Helpful Tipsinformation concerning recycling options for consumers, businesses, and governmental agencies.Symbol DefinitionImportant safety important follows.Do not dispose of your battery or mobile device in a fire.Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.Do not throw your battery or mobile device in the trash.Your mobile device contains an internal lithium ion battery.Li Ion BATT
ASTRO XTS 4000 93AccessoriesMotorola provides the following approved accessories to improve the productivity of your XTS 4000 portable two-way radio. Motorola do not certify the use of other Nextel type accessories with this radio.AntennasAntennas for different frequencies are indicated by the color of the straw. Please refer to the following picture to identify the straw on the antenna. The straw color for each antenna is given in the following table.NAD6582_ Antenna 136 – 151 MHz YellowNAD6581_ Antenna 145 – 166 MHz BlackNAD6583_ Antenna 162 – 174 MHz BlueNAE6552_ Antenna 380 – 470MHz RedStraw
94AccessoriesBatteries and Battery AccessoriesCarry AccessoriesBelt ClipsChargersHeadsets and EarpiecesNNTN6944_ 630 mAh Standard Li-Ion BatteryPMNN4083_ 1260 mAh Standard Li-Ion BatteryNNTN6945_ Plastic Belt ClipNNTN6946_ Leather Belt ClipNNTN6938_ XTS 4000 Charger US 110V ACNNTN6937_ XTS 4000 Charging CradleNNTN6939_ XTS 4000 Charger 12V VehicularNNTN5006BP Headset Earbud with PTTNNTN5211_ 2-Wire Surveillance Kit

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