Motorola Mobility USA-AL200-001 Cable Modem User Manual

Motorola Mobility LLC Cable Modem

Users Manaual

3UHOLPLQDU\Motorola AL 200 Multi-User ModemInstallation Manual
Notice©2000 Motorola, Inc.20 Cabot BoulevardMansfield, Massachusetts 02048(508) 261-4000All rights reservedPrinted in U.S.A.Restricted Rights Notification for U.S. Government UsersThe software (including firmware) addressed in this guide is provided to the U.S. Government under agreement which grants the government the minimum “restricted rights” in the software, as defined in the Federal Acquisition Regulation (FAR) or the Defense Federal Acquisition Regulation Supplement (DFARS), whichever is applicable.If the software is procured for use by the Department of Defense, the following legend applies:Restricted Rights LegendUse, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.If the software is procured for use by any U.S. Government entity other than the Department of Defense, the following notice applies:NoticeNotwithstanding any other lease or license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction, and disclosure are as set forth in FAR 52.227-19(C).Unpublished - rights reserved under the copyright laws of the United States.
Notice (continued)Proprietary MaterialInformation and software in this document are proprietary to Motorola, Inc. (or its Suppliers) and without the express prior permission of an officer of Motorola, may not be copied, reproduced, disclosed to others, published, or used, in whole or in part, for any purpose other than that for which it is being made available. Use of software described in this document is subject to the terms and conditions of the Motorola Software License Agreement.This document is for information purposes only and is subject to change without notice.Radio Frequency Interference RegulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician to help.Changes or modifications not expressly approved by Motorola could void the user's authority to operate the equipment.Notification of Canadian RequirementsThis digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicable aux appareils numériques de classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par let Ministère des Communications du Canada. Note to CATV System Installers in the USAThis reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (NFPA 70) that provides guidelines for proper grounding and, in particular, specifies that the cable shield shall be connected to the grounding system in the building, as close to the point of cable entry as practical. Part No. 475866-001-00, Rev A. 6/2000 Publication Code:
vAbout This ManualOverviewIntroduction The Motorola AL 200 Multi-User Modem Installation Manual describes how to connect, install, and power up a multi-user modem and start a home network. It also provides basic information about the lights, controls, and connectors on the multi-user modem.Audience This manual is intended for the installer of the AL 200.Software Revision Level This manual is current for Release 1.0 of the AL 200 firmware. AL 200 Modem Documentation Set Motorola provides these manuals to support the AL 200:• Motorola AL 200 Multi-User Modem Installation Manual •Motorola AL 200 Multi-User Modem On-line Help in the Network Manager applicationSpecial Notices The following notices emphasize certain information in the manual. Each serves a special purpose and is displayed in the format shown.CautionCaution provides you with information that, if not followed, can result in damage to software, hardware, or data.WarningWarning is the most serious notice, indicating that you can be physically hurt. Trademarks Motorola AL 200 is a trademark of Motorola, Inc.Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Year 2000 Ready The AL 200 is year 2000 ready.
vi About This Manual (continued)Important Safety NoticesThese are important safety instructions:• Read InstructionsRead all the safety and operating instructions before you operate the product. • Retain InstructionsRetain the safety and operating instructions for future reference.• Heed warningsAdhere to all the warnings on the product and in the operating instructions.• Follow instructionsFollow all operating and use instructions.• CleaningUnplug this product from the AC power before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry cloth for cleaning. •AttachmentsDo not use attachments not recommended by the product manufacturer as they may cause hazards.• Water and MoistureDo not use this product near water — for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool; and the like.• Power SourcesOperate this product only from the type of power source indicated on the marking label of the power supply (or power plug). If you are not sure of the type of power supply, consult your product dealer or local power company. For products intended to operate from other sources, refer to the specific operating instructions.• Power-Cord ProtectionRoute the power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product. • Replacement PartsThere are no replacement parts. If necessary, the modem is replaced with a new modem.•HeatSituate the product away from heat sources such as radiators, heat registers, stoves, and other products that produce heat. • Rain or moistureTo prevent fire or shock hazard, do not expose this unit to rain or moisture.
viiAbout This Manual (continued)• Damage Requiring ServiceUnplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:- The power supply cord or plug is damaged.- Liquid has been spilled, or objects have fallen into the product. - The product has been exposed to rain or water.- The product does not operate normally by following the operating instructions. - The product has been dropped or the cabinet has been damaged. - The product exhibits a distinct change in operation. • VentilationHoles on the top and side of the modem provide ventilation thereby ensuring reliable operation of the product by protecting it from overheating. Do not block or cover these openings. Do not block the openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place the product in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.Do not block the unit’s ventilation by placing objects on this product.• OverloadingDo not overload wall outlets and extension cords as this can result in a fire or electric shock. •Unit LocationThe AL200 has been certified as a mobile device as per FCC Section 2.1091. In order to comply with the FCC RF exposure requirements the AL200 must only be installed with approved antennas, and a minimum separation distance of 20 cm must be maintained from the antenna to any nearby persons.Customer Support For technical support within North America, contact Motorola Customer Support at (800) 544-0062.For technical support outside of North America, refer to the following World Wide Web site for your local Motorola representative:http://www.mot.com/MIMS/Multimedia/cont
ixContents (continued)Important Safety Notices .............................................................................. viChapter 1.The Motorola AL 200 Multi-User ModemAbout the Motorola AL 200 Multi-User Modem ......................................... 1-2Preparing for Installation .............................................................................. 1-4Installing the AL 200 .................................................................................... 1-7Installing Motorola’s Net Manager Software ............................................... 1-12Training the Subscriber to Use the AL 200 .................................................. 1-13Appendix A.SpecificationsAppendix B.Connector Pinouts Using the Ethernet Port ................................................................................ B-3Appendix C.Front and Back PanelsLEDs ............................................................................................................. C-2Appendix D.Regulatory InformationGlossary
xContents (continued)
The Motorola AL 200 Multi-User Modem 1-1Chapter 1The Motorola AL 200 Multi-User ModemOverviewIntroduction This chapter introduces the Motorola AL 200 Multi-User Modem.
1-2 The Motorola AL 200 Multi-User ModemAbout the Motorola AL 200 Multi-User Modem About the Motorola AL 200 Multi-User ModemIntroduction Motorola’s AL 200 Multi-User Modem enables you to access the Internet over broadband cable and share resources in your own home network.The AL 200 connects computers and other devices in a home or small office network, and connects a your personal computers, workstations, or hub to the hybrid fiber/coaxial (HFC) system. After you connect the AL 200 to the HFC network, install Motorola’s net manager software on the computers, and make logical connections, you can:• Share local files and resources on the local network • Access remote network services, including the Internet and the World Wide Web, from multiple computers, simultaneouslyLocal Network Hub In conjunction with broadband Internet access, or without it, the AL 200 performs as a network hub, enabling the computers in your home to communicate with one another. The computers on the home network must each have suitable network adapters (hardware) and network drivers (software). This guide explains how to install the hardware and software, and describes the available options and configurations.Together, the AL 200’s networking and broadband Internet access features form a solution for a home or office that is powerful, yet easy to set up and to use.Components Figure 1-1 shows the AL 200 and its packaged components. WarningFor your safety, do not open the AL 200. There are no serviceable parts in the unit. Refer all service to qualified service personnel.Figure 1-1. Motorola AL 200 Multi-User Modem ComponentsMotorola Home NetManager SoftwareCD-ROMStraight-throughEthernet CableWall-Mount TransformerPower-SupplyAL200 Multi-User ModemUSB Male/FemaleCableAntenna
The Motorola AL 200 Multi-User Modem 1-3About the Motorola AL 200 Multi-User Modem
1-4 The Motorola AL 200 Multi-User ModemPreparing for Installation Preparing for InstallationIntroduction This section describes how to prepare for AL 200 installation. Local Requirements Before installation, ensure that:• Your cable service includes broadband Internet access• The service is functioning properly• The coaxial cable is installed and active in the room where the AL 200 is located• The site chosen for the AL 200 installation is within an appropriate distance of a power source and that the site is free of accumulated dust and environ-mental extremesBefore installation, decide which computer(s) to connect to the network and determine the type of adapter to use for each computer. The next section provides further information.Computer or Workstation RequirementsEach computer or workstation must have hardware and software to establish a connection with the AL 200. Verify that the components listed in this section for the computer’s network connection type are installed. The network connection types are:•RF/USB• RF/PCMCIA•Ethernet
The Motorola AL 200 Multi-User Modem 1-5Preparing for InstallationRF/USB ConnectionThe computer connects to the AL 200 with a wireless Home RF USB adapter. This device plugs into the computer’s USB connector and communicates on the RF spectrum with the AL 200. For an RF/USB connection, these components must be installed and available on the computer:RF/PCMCIA ConnectionThe computer connects to the AL 200 with a wireless Home RF PCMCIA adapter. This device plugs into the computer’s PCMCIA port and communicates on the RF spectrum with the AL 200. For an RF/PCMCIA connection, these components must be installed and available on the computer:Component DescriptionNetwork driver Software that lets you connect the AL 200 to the communications software. This software is included with the Home RF adapter.TCP/IP network protocol Software installed as part of the operating system that lets computers communicate on a networkWireless HomeRF USB adapter Device with an antenna and receiver that plugs into USB portData application Software that lets you connect to the Internet; for example, a Web browser or FTPUSB port Port that meets USB standards to connect to a USB peripheralWindows 98 Operating system. Files from the system disk are needed for the AL 200 installation.Windows Networking Software for communication among computersComponent DescriptionNetwork driver Software that lets you connect the AL 200 to the communications software. This software is included with the Home RF adapter.TCP/IP network protocol Software installed as part of the operating system that lets computers communicate on a networkWireless HomeRF PCMCIA adapter Device with an antenna and receiver; plugs into PCMCIA portData application Software that lets you connect to the Internet; for example, a Web browser or FTPPCMCIA port Port that meets PCMCIA standardsWindows 95 or 98 Operating system. Files from the system disk are needed for the AL 200 installation.Windows Networking Software for communication among computers
1-6 The Motorola AL 200 Multi-User ModemPreparing for Installation Ethernet ConnectionThe computer connects to the AL 200 with an Ethernet network adapter. This device plugs into the computer’s Ethernet port (on the adapter card) and communicates on the Ethernet cable with the AL 200. For an Ethernet connection, these components must be installed and available on the computer:Component DescriptionNetwork driver Software that lets you connect the AL 200 to the communications software. This software is included with the Ethernet adapter.TCP/IP network protocol Software installed as part of the operating system that lets computers communicate on a networkEthernet network adapter Device with an antenna and receiver; plugs into Ethernet portData application Software that lets you connect to the Internet; for example, a Web browser or FTPEthernet port Network card port that meets Ethernet standardsWindows 95 or 98 Operating system. Files from the system disk are needed for the AL 200 installation.Windows Networking Software for communication among computers
The Motorola AL 200 Multi-User Modem 1-7Installing the AL 200Installing the AL 200Introduction This section explains how to:• Make antenna and cable connections to the AL 200, and power it up—see the “AL 200 Antenna Connection” section on page 1-7.• Connect computers to the AL 200:- To connect the AL 200 to each computer with a wireless Home RF adapter, see the “Wireless Computer Connections” section on page 1-8- To connect the AL 200 to one computer using a higher-rate Ethernet or USB cable, see the “Wireline Computer Connections” section on page 1-10CautionEnsure that the AL 200 is disconnected from the power outlet during the cabling procedure, until the step that instructs you to connect it.To turn the AL 200 on or off, connect or disconnect the power cord at the wall outlet. Do not disconnect using the connector at the back of the unit.Do not operate a AL 200 with an object physically located on top. This may result in damage to the product or injury to the person.Use the AL 200 only with the appropriate Motorola power supply.The AL200 has been certified as a mobile device as per FCC Section 2.1091. In order to comply with the FCC RF exposure requirements the AL200 must only be installed with approved antennas, and a minimum separation distance of 20 cm must be maintained from the antenna to any nearby persons.AL 200 Antenna Connection Follow these steps: Steps to Connect the Antenna to the AL 200Step Action1Unpack the AL 200 antenna. 2Screw the antenna connector into the AL 200 antenna connector until it is snug.3Adjust the antenna elbow joint so that the antenna is vertical when the AL 200 is right side up.
1-8 The Motorola AL 200 Multi-User ModemInstalling the AL 200 AL 200 Cable Connections Folow these steps. Wireless Computer Connections Follow these steps for each computer: Steps to Connect Home RF on AL 200Step Action1Connect a coaxial cable to the CABLE connector on the back of the AL 200 and to the cable termination point.2Connect the power cable to the POWER connector on the back of the AL 200. 3Plug the wall-mount power supply into a standard electrical outlet. The LEDs blink in the power-up sequence, then the POWER, S1, S2, and S3 LEDs remain on. The PC LED goes on, or flickers rapidly, when a computer is detected on the line.**/Open Issue/from Mike McGovern/ AL 200 must be registerd before PC can receive IP address/ resolve w/ MikeSteps to Connect Home RF/USB or RF/PCMCIA ClientsStep Action1Connect an RF antenna/adapter to the computer’s USB or PCMCIA port. Refer to Figure 1-2.The New Hardware Found dialog box appears; then the Add New Hardware Wizard window.2Click Next. Follow the on-screen instructions. Windows installs the network adapter driver and the required Windows files.NoteThis step requires the Windows disk. After loading files from the Windows disk, remove the disk (before restarting the computer).3**Set the security ID ?/Mike/Tom**Tell user not to follow Windws instructions--follow Symph instructions--for driver install??
The Motorola AL 200 Multi-User Modem 1-9Installing the AL 200What You See Figure 1-2 shows examples of Home RF connections.Figure 1-2. RF Network Connections, USB and PCMCIAFigure 1-3 shows AL 200 connections.Figure 1-3. AL 200 Multi-User Modem Cable ConnectionsHome RFAntenna/Adapter Home RFAntenna/Adapter Network InterfacePCMCIA ConnectorLaptopComputerDesktop ComputerPOWER RESETENETCABLETo DirectionalCoupler orSplitter(if necessary)Coaxial CableWall-Mount Transformer Power SupplyOptional Ethernet Connectionto One ComputerAntenna
1-10 The Motorola AL 200 Multi-User ModemInstalling the AL 200 Wireline Computer Connections Follow these steps to connect the AL 200 to one computer with Ethernet or USB cable: What You See Figures 1-4 and 1-5 show examples of Ethernet connections.Figure 1-4. Cable Service and Home Network Connections, Ethernet/USBSteps to Connect the AL 200, Wireline Ethernet or USBStep Action1Connect the AL 200 to your computer in one of these ways:a)For an Ethernet connection, use a Category 5 UTP straight-through Ethernet cable to connect the Ethernet port on the computer to the ENET connector on the back of the AL 200.b)For a USB connection, use a USB cable to connect the USB port on the computer to the USB connector on the back of the AL 200.2Make the connections shown in Figure 1-4 and Figure 1-5.3**ISSUE/Check w/ Peg Burbank, Mike McGovrnre another step? Re USB driver from CD-ROM/ install it/ add a step at appropriate locationTo CableServiceDirectionalSplitteror CouplerDesktop ComputerConverterAL200TelevisionHome RFAntenna/Adapter Network InterfacePCMCIA ConnectorLaptopComputerHome RFAntennae/Adapter
The Motorola AL 200 Multi-User Modem 1-11Installing the AL 200Figure 1-5. AL 200 Multi-User Modem Cable ConnectionsPOWER RESETENETCABLETo DirectionalCoupler orSplitter(if necessary)Coaxial CableWall-Mount Transformer Power SupplyOptional Ethernet Connectionto One ComputerAntenna
Installing Motorola’s Net Manager SoftwareIntroduction When you have completed the tasks in the previous section, perform the following steps to install the net manager software on each computer in the local network.Procedure Follow these steps to install the net manager software on each computer: Step Action1Ensure that Microsoft NetBUI and Microsoft Windows Networking are installed on the computer.2Insert the Motorola Net Manager Software CD-ROM into the CD-ROM drive. If auto-run is enabled, the net manager setup program begins. Otherwise, double click Motorola Net Manager→ setup.exe on the CD-ROM.If you need help during the installation, press F1.3Follow the setup instructions, which include restarting the computer.4When the computer has been restarted, the Net Manager Device Sharing view appears. This occurs only after the first restart.5Optionally, continue with these steps to change the access to one or more resources. The default setting for each resource is Not Shared.Close the Network Sharing window.6Locate a resource, such as a CD-ROM drive or a printer, in the list.Click an access setting. For details on access settings, refer to the “Sharing Resources on a Computer” topic in the net manager on-line Help. Click Apply or OK. Optionally, assign access settings to other resources.7The Net Manager icon appears in the Windows system tray.You can run Net Manager to update access settings by double clicking the Net Manager icon on the Windows Desktop or selecting Start→ Programs→ Motorola Network Manager→ Network Manager.The Network View appears. You can view the devices on the network. To update access settings, click the Device Sharing tab.
The Motorola AL 200 Multi-User Modem 1-13Training the Subscriber to Use the AL 200Training the Subscriber to Use the AL 200Introduction This section explains how to deliver basic training to the cable subscriber during the installation visit, and lists the materials to leave with the subscriber.It is extremely important to train the cable subscriber carefully. Providing clear instruction during the installation visit will reduce the number of service calls to subscribers’ homes.What to Teach the Subscriber Explain and demonstrate the following to the subscriber:• How to start the net manager application• How to open the net manager on-line Help• Troubleshooting local connections and common problems• Contacting Technical SupportStarting the Net Manager Run net manager by double clicking its icon or selecting Start→ Programs→ Motorola Network Manager→ Network Manager.Opening the Net Manager On-Line HelpOpen the Net Manager on-line Help by double clicking the Help icon in the upper right corner of the net manager window.Troubleshooting Check network connections by running net manager and clicking the Link Test tab.Troubleshoot problems by noting changes in the color of the net manager system tray icon. Refer to the “Troubleshooting” topic in the on-line Help.Contacting Technical Support If you cannot resolve a problem, contact Motorola Customer Support, as described in the “Customer Support” section in the front of this manual.Materials for the Subscriber At the end of the installation visit, leave the following materials for the subscriber:• Motorola Net Manager Software CD-ROM Figure 1-6. Materials for the Cable SubscriberNet Manager CD-ROM
1-14 The Motorola AL 200 Multi-User ModemTraining the Subscriber to Use the AL 200
Specifications A-1Appendix ASpecificationsIntroduction This section describes the specifications for the Motorola AL 200 Multi-User Modem. IP and MAC Layer Specifications This table describes the IP and MAC layer specifications for the AL 200. Physical Layer Specifications This table describes the Physical layer specifications for the AL 200. This table describes the physical specifications for each modulation mode.IP and MAC Layer SpecificationMAC performance 16 CPE MAC addresses and eight downstream encryption SIDsUpstream bandwidth request Four independent upstream transmit controllersMulticast 256 multicast groupsFiltering 272 IP filtersPhysical Layer Property SpecificationUpstream Transmitter Downstream ReceiverImpedance, return loss 75 Ohms nominal, >6 dB 75 Ohms nominal, >6 dBFrequency range 5 - 42 MHz 91-857 MHzChannel assignment Variable center frequencies Standard, IRC, and HRCChannel bandwidth 200, 400, 800, 1600, and 3200 KHz 6 MHz for 64QAM and 256QAMPhysical Layer Property SpecificationTransmitter Receiver16QAM QPSK 64QAM 256QAMDynamic range +8 to +55 dBmV +8 to +58 dBmV -20 to +15 dBmVTypically -25 to +15 dBmV-15 to +15 dBmVTypically -20 to +15 dBmVSymbol rate 160, 320, 640, 1280, 2560 Ksym/s 160, 320, 640, 1280, 2560 Ksym/s 5.056941 Msym/s 5.360537 Msym/s
A-2 SpecificationsPhysical and Environmental This table describes the physical and environmental specifications. Raw signaling rate 6.4 to 10.24 Mbps .32 to 5.12 Mbps 30.34 Mbps 42.88 MbpsInformation rate 26.97 Mbps 38.81 MbpsFEC Programmable Reed-Solomon block code Concatenation of Reed-Solomon block code and Trellis code; ITU J.83-B; DOCSIS RFI Sec 4.3.2Physical SpecificationDimensions 1.7 in. (H) x 6.8 in. (W) x 10 in. (D)(43.2 mm x 172.7 mm x 254 mm)Weight 1.8 pounds (.818 kg)Front panel LEDs •POWER• S1 (System connectivity)• S2 (System connectivity)• S3 (System connectivity)• PC (CPE connectivity)• TRANSMIT (Transmit data)• RECEIVE (Receive data)• MESSAGE (programmable message)Back panel interfaces, connectors and controls • IEC 169-25 RF 75 Ohm threaded coaxial, Type F• 120VAC power •-->**this is not correct/per Peg• Reset button, time-triggered dual function:– Reset– Factory setting• USB v1.0 •**need specs for antenna connector Operating temperature 0o C to +40o C (+32o F to +104o F)
Specifications A-3Regulatory and Power This table describes the regulatory and power specifications.Regulatory Wall-mount Transformer Power Supply SpecificationStandards compliance DOCSIS 1.0Ethernet/IEEE 802.3ITU J83-BSafety UL 1950CSA C22.2 No. 950IEC 950EN 60950AS/NZS 3260**last three may be incorrect/Randy Weaner/infoEmissions FCC Part 15, Class BCISPR 22, Class BEN 55022, Class BAS/NZS 3548, Class B**last four may be incorrect/Randy Weaner/infoImmunity EN 50082-1Power InputPower supply, input 120Vac +/-10%, 60 Hz +/- 5%, output +12Vdc at 1.2 AAuto-ranging 100-240Vac, 47-63HzAC/DC power adapter, output External Wall-mount Power Supply: Class 2 Type with NEMA 1-15 plugExternal AC/DC power adapter: Class II 2-wire type with IEC320-C8 inlet, uses country specific power cord with IEC320-C7 connectorModem +12Vdc at 1.2 A
Connector Pinouts B-1Appendix BConnector PinoutsPinoutsIntroduction This appendix describes the connector pinout requirements for the Motorola AL 200 Multi-user Modem.Ethernet Port Connector The Ethernet (ENET) port on the rear panel of the modem is an 8-pin modular connector. The connector conforms to the IEEE standard for 10/100BaseT access as defined in 802.3i. Ethernet Port This table describes the pinouts for the Ethernet port on the modem. For examples, refer to the “Using the Ethernet Port” section on page B-3.Coax Cable Connector The coax cable connector uses the following pinouts:• Center conductor — signal• External conductor — groundUSB Port Connector The universal serial bus (USB) connector on the rear of the modem is a standard USB connector. The connector conforms to the USB specifications.USB Port This table describes the pinouts of the USB port: Pin Signal1 +Receive Data2 -Receive Data3 +Transmit Data4-5 Not Used6 -Transmit Data7-8 Not UsedPin Signal1+ 5 V2 Data Negative3 Data Positive4Ground
B-2 Connector PinoutsPower Connector The power supply terminates at a two conductor barrel connector on the back of the AL 200. This table describes the pinouts for the power connector. Pin SignalOuter Contact GroundInner Contact +12vdc (nominal)
Connector Pinouts B-3Using the Ethernet PortUsing the Ethernet PortIntroduction This section shows examples of devices that can be connected to the AL 200 using an Ethernet connection and the required cabling.When You Connect the AL 200 to a PC Figure B-1 shows the connection between a cable modem ENET (10/100BT) port and the Ethernet LAN PC port using a Cat 5 UTP straight-through Ethernet cable. The wiring diagram is included. Figure B-1. Modem to PC ConnectionWhen You Connect the AL 200 to a Hub Figure B-2 shows a connection using crossover Ethernet cable (not supplied) between the AL 200 and a hub. The wiring diagram for the crossover cable is included.NoteIf the configuration includes an intelligent hub or a hub with an intelligent port, you may not need crossover cable. Refer to the hub documentation. Figure B-2. Modem to Hub Connection ComputerStraight-throughWiring DiagramModem PCPins 4, 5, 7, and 8 are unused.12361236Multi-User Modem cableHubCrossover cablePCWiring DiagramModem HubPins 4, 5, 7, and 8 are unused.1236PCPCStraight-through cable1236Multi-User Modem
B-4 Connector PinoutsUsing the Ethernet PortWhen You Connect the AL 200 to a Customer Premise RouterFigure B-3 shows a connection between the AL 200 and a customer premise router using a crossover Ethernet cable (not supplied). The wiring diagram is included. Figure B-3. Modem to Customer Premise Router Connection***MIkeMcg/wants to represent bridging here? Get sketch from him; have Tim Kinch update the graphic; paste it in.NoteThis set-up may require configuration by the service provider.PC Wiring DiagramModemPins 4, 5, 7, and 8 are unused.PCPCCustomer Premise RouterCrossover cableHub12361236Multi-User Modem
Front and Back Panels C-1Appendix CFront and Back PanelsIntroduction This appendix describes the AL 200 front and back panel lights and buttons.Front Panel Figure C-1 shows the front panel of the AL 200. The LEDs indicate connectivity status and also act as a diagnostic aid. Refer to the “LEDs” section on page C-2. Figure C-1. Al 200 Front PanelBack Panel Figure C-2 shows the back panel of the AL 200.Figure C-2. AL 200 Back PanelPOWERS1S2S3PCTDRDMSGText and graphics on front-panel label may vary with multimedia vendor.POWER RESETENET ANTENNACABLEPower ConnectorCoaxial Connector,Type FReserved for ResetEthernet LAN portAntenna ConnectorMotorola useUSB ConnectorButton
C-2 Front and Back PanelsLEDsLEDsIntroduction The AL 200 front-panel LEDs offer diagnostic and connectivity status information. This section lists the LED states.LEDs This table describes the AL 200’s front-panel LEDs. For information on LED status during modem states of operation, refer to the Diagnostics section in the Motorola io cable modem DM 100 Installation Manual.-->>>**this statemnt comes from the older PL 100 manual. COnfirm with Peg Burbank or remove. Same for the same statement, next page.Cable Modem LEDsLED Name IndicatesPower Power Whether electrical power is applied to the modemS1 Status 1 The modem state (refer to the “S1, S2, and S3 LEDs” section on page C-3)S2 Status 2S3 Status 3PC Personal Computer Whether the cable modem is connected to customer premise equipment (CPE) TRANSMIT Transmit Data That the multi-user modem is transmitting data (on the HPNA port, Ethernet port, or both) to a computer or CPE on the home networkRECEIVE Receive Data That the multi-user modem is receiving data (on the HPNA port, Ethernet port, or both) from a computer or CPE on the home network MESSAGE Message The function of this LED is defined by the cable system operator
Front and Back Panels C-3LEDsS1, S2, and S3 LEDs This table describes the status LEDs for the AL 200 during initial power-up. For information on changes in LEDs that indicate failures or other problems, refer to the Motorola io cable modem DM 100 Installation Manual. S1, S2, and S3 LED Status S1 LED S2 LED S3 LED StateFlashing Flashing Off Power-up testingFlashing Flashing On Power-up failureFlashing Flashing Flashing Boot load failureFlashing Off Off Scanning for downstream data channelFlashing On Off Locked on downstream channelFlashing On On Performing ranging functionFlashing Off On Obtaining upstream channel configuration Off Flashing Off Establishing IP connectivityOn Flashing Off Establishing time of dayOn Flashing On Transferring modem configuration from the TFTP ServerOff Off Flashing Downloading software from the TFTP ServerOn Off Flashing RegisteringOn On Flashing Establishing Baseline Privacy encryptionOn Off Off Network access is disabledOff On Off Changing upstream channelOn On Off Changing upstream channel with rangingOff Off On Changing downstream channelOn Off On Software download initiated by SNMPOn On On Fully registered and operating normally
Regulatory Information D-1Appendix DRegulatory InformationRegulatory Marking Type-approval labels indicate compliance with country regulations. AL 200s carry country-specific labels to indicate compliance.Canadian Emission StatementsAL 200: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiél brouilleur du Canada.Product Safety Regulatory MarkingRegulatory labels indicate compliance with safety standards. AL 200s. Modems and enclosures carry one of the following labels:UL, CSA
D-2 Regulatory Information
Glossary-1Glossary 10BaseT Unshielded, twisted pair cable with an RJ-45 connector used with an Ethernet LAN. “10” indicates the speed: 10Mbps; “Base” means that it is baseband technology; and “T” means that it is a twisted pair cable.16 QAM Modulation scheme used by a modem transmitter. QAM uses amplitude and phase modulation to encode multiple bits of data in one signaling element, thus achieving higher data transfer rates than amplitude or phase modulation alone. 16 QAM encodes four bits per symbol as one of sixteen amplitude and phase combinations. 16 QAM refers to the number of discrete phase/amplitude states that represent data bits. 64 QAM A modulation scheme used by a cable modem receiver. 64 QAM uses amplitude and phase modulation to encode multiple bits of data in one signaling element. 64 QAM encodes 6 bits per symbol as one of 64 amplitude and phase combinations. 256 QAM A modulation scheme used by a cable modem receiver. 256 QAM uses amplitude and phase modulation to encode multiple bits of data in one signaling element. 256 QAM encodes 8 bits per symbol as one of 256 possible amplitude and phase combinations. bandwidth The range of frequencies that can be passed over a channel. bridge A device used to connect two LANs that use similar LAN protocols. The bridge acts as an address filter, picking up packets from one LAN that are intended for a destination on another LAN and passing them on. The bridge does not modify the contents of a packet and does not add anything to the packet. The bridge operates at Layer 2 of the Open System Interconnect (OSI) model.broadband Network technology that multiplexes multiple, independent network carriers onto a single cable. The technology is used to carry voice, video, and data over a cable. broadcast Transmission to two or more devices at the same time, such as over network or by satellite; protocol mechanism by which group and universal addressing is supported.Cable Modem Termination System (CMTS)A device located in the cable system headend that interfaces the hybrid fiber/coaxial (HFC) network to local or remote Internet Protocol (IP) networks. Motorola’s CMTS (Cable Router) provides connections between IP hosts and cable modems, and between the cable modems and the connected subscribers. It also manages cable modem bandwidth. coaxial cable (coax) Cable that consists of an inner conductor surrounded by insulation. An outer conductor is wrapped around the insulation, which is typically covered by plastic. Coaxial cable has large bandwidth and can support transmission over long distances.
Glossary-2communication network A facility that provides a data transfer service among the equipment attached to a network.Customer Premise Equipment (CPE)Equipment at the end user premises. This equipment may be provided by the end user or service provider. DOCSIS The Data-Over-Cable Service Interface Specifications.downstream The direction of data flow from a CMTS to a cable modem. Dynamic Host Configuration Protocol (DHCP) A protocol that allows dynamic assignment of IP addresses to other computers. DHCP is also used to assign IP addresses to cable modems. This protocol can also provide other parameters such as a TFTP server address and TFTP path and filename. encryption A method of encoding data.encryption key A key that is used to encrypt data to deter unauthorized interception.Ethernet A networking standard running at speeds of 10 Mbps (10BaseT) or 100 Mbps (100BaseT).Ethernet address The physical address of the Ethernet port. It is also known as a MAC address or a NIC address. Ethernet card A card that resides in an expansion slot of a PC. It can be a built-in Ethernet port or an Ethernet port with a 10BaseT adapter. The Ethernet card takes data from the computer, converts it to serial data, puts it into a packet format, and sends it over the 10BaseT or 100BaseT LAN. The Ethernet card has a 48-bit address burned into the ROM. It is also referred to as a Network Interface Card (NIC).event A message generated by a cable modem to inform an operator that something has occurred. F connector Connector on a cable modem that connects it to the cable system. File Transfer Protocol (FTP)A protocol that allows users to log into a remote system, identify themselves, list remote directories, and copy files to and from the remote machine. FTP understands a few basic file formats. It is more complex than Telnet in that it maintains separate TCP connections for control and data transfer.firewall A method of preventing a network from unauthorized access by filtering access packets. This is done by the software on a cable modem or a dedicated server. Forward Error Correction (FEC)A technique for correcting errors incurred in transmission over a communications channel by the receiver, without requiring the retransmission of information by the transmitter; typically it involves a convolution of the transmitted bits and the appending of extra bits, using a common algorithm by the receiver and transmitter. headend The central office of the service provider where cable signals originate.Home Phone Networking Alliance (HPNA) Industry organization that defines a set of standards for home phoneline networking technologies (www.homephna.org).
Glossary-3hub A device used to connect multiple devices to a LAN or similar structure to a headend.Hybrid Fiber/Coaxial (HFC) networkA network where the trunk of the cable plant is fiber technology. The fiber is connected to a coaxial cable and the signal is converted so that it is compatible to that media. The coaxial cable runs through the branches of the network and is dropped into the subscriber’s home. Initial Maintenance (IM) A contention interval that provides an opportunity for modems to join a network.Internet A collection of interconnected networks used for world-wide communications. These networks use the TCP/IP protocol. IP address A 32-bit address assigned to every device in a network. An IP address has two parts: a network address and a host address. Each network is assigned an address by a governing agency, and each company administrator assigns an address to each host. Network addresses can be 8, 16, or 24 bits long corresponding to classes A, B, and C, respectively, with the host address occupying the remainder of the 32 bits. If a service provider uses Class C addresses, for example, the first 24 bits are the network address and 8 bits are used for host addresses. An IP network address can be further divided by using classless addressing or subnetting. See subnet. IP filtering IP filtering allows IP packets to be dropped according to information in the packet, such as its source or destination address. IP filtering can prevent subscribers from accessing headend servers, enforce subscribers to log on to the cable network, enforce separately-billed service packages for data, and provide group access control for IP Multicast.IP network A group of IP routers that route IP datagrams. These routers are sometimes referred to as internet gateways. Single users access the IP network from a host. Each individual network in the Internet includes some combination of hosts and IP routers.Local Area Network (LAN)A privately owned and administered network for data communications. A LAN provides a relatively high bandwidth over a limited geographical area for communication among the attached devices, typically personal computers and servers. Communication is usually accomplished by broadcasting on a connectionless basis over a shared media. MAC Layer Domain A collection of upstream and downstream channels for which a single Media Access Control (MAC) Allocation and Management Protocol operates. Its attachments include one CMTS and a number of cable modems. Maximum Transmission Unit (MTU) The largest amount of data that can be transmitted in one discrete message on a physical network. MTUs can be user configurable. Mbps Mega (million) bits per second. A rate of data transfer.
Glossary-4Media Access Control Address (MAC)The hardware address usually “burned in” on a ROM for any device connected to the network. Ethernet cards in the subscriber PC have a MAC address. The cable modem and the network interface card on a CMTS have MAC addresses. The MAC address is used by the link layer protocol to forward packets “one hop at a time” between the host and the first router and between the first router and the next router and so on through the network until the packet arrives at its final destination. In contrast, an IP address is a “source” to “destination” address. It does not include all the intermediate hops.Media Access Control (MAC) sublayerThe part of the data link layer that supports topology-dependent functions and uses the services of the physical layer to provide services to the logical link control (LLC) sublayer. MHz Mega Hertz. A measure of radio frequency - millions of cycles per second.modem registration The process by which a cable modem makes itself known to a CMTS. The modem configuration and authorization are verified and the COS is negotiated. network driver A file packaged with the Ethernet card that connects the card to the PC communications software. network layer Layer 3 in the Open System Interconnection (OSI) architecture. This layer provides services to establish a path between open systems. packet data Each IP datagram consists of one or more packets. A packet has a header that contains the source address and a destination address for routing (and other housekeeping information). Since both the header and the data area can vary in length, an IP datagram itself is variable in length.PING A program that tests host reachability by using the Internet Control Message Protocol (ICMP) echo request and waiting for a reply. It is initiated and verified from an IP device.physical layer (PHY) Layer 1 in the Open System Interconnection (OSI) architecture. It is the layer that provides services to transmit bits or groups of bits over a transmission link between open systems. It includes the electrical, mechanical, and handshaking procedures. Physical Media Dependent (PMD) SublayerA sublayer of the physical layer that transmits bits or groups of bits over particular types of transmission links between open systems. It entails the electrical, mechanical, and handshaking procedures. piggybacking A process that occurs when a modem transmits data and requests additional bandwidth at the same time. Quadrature Amplitude Modulation (QAM)Modulation scheme that uses both amplitude and phase modulation to encode multiple bits of data in one signaling element, thus achieving higher data transfer rates than just amplitude or phase modulation alone. However, the signal is more prone to errors caused by noise and so requires a better quality transmission circuit than QPSK (lower noise and therefore higher Carrier to Noise Ratio (CNR) value).
Glossary-5Quadrature Phase Shift Key (QPSK)Modulation that sends two bits of information per symbol period with one bit 90 degrees out of phase with the other bit being sent. There are only four constellation points. These points represent the four combinations that can take place and are represented by the coordinates: (0,0 - 0,1 - 1,0 - 1,1). DQPSK modulation states that the information bits are differentially encoded prior to being modulated.quality of service The accumulation of the cell loss, delay, and delay variation incurred by cells belonging to a connection. radio frequency (RF) Signals that are used by a cable modem transmitter and receiver to send data over the HFC network. A radio frequency carrier is modulated to encode the digital data stream for transmission across the cable network. return loss A measurement of the quality of the match of the device to the cable system. Return loss is the ratio of the amount of power reflected by the device. RJ-45 An 8-pin modular connector on a Motorola cable modem or CMTS that connects the modem to a PC or external hub. Used as a 10BaseT or 100BaseT standard connector.router A device used to connect two subnetworks at the network layer. These subnetworks may be similar. An internet protocol is used in each router and in each host of the network. A router operates at Layer 3 of the OSI model. service provider A company providing cable data services to subscribers.splitter A piece of coax equipment that divides a single spectrum into multiple identical spectrums. TCP/IP A set of protocols that provides the standards and rules for controlling and managing communications between networks. TCP/IP has become the worldwide standard for internetworking and is the basis for the worldwide Internet. TCP/IP stands for Transmission Control Protocol/Internet Protocol. There are related protocols, services, and applications that are part of the TCP/IP protocol suite.TCP/IP Communications StackSoftware in the subscriber PC that processes packets through the communication layers. The TCP/IP communication stack handles the communications between the subscriber’s application, for example, an Internet browser, and servers on the Internet.Transmission Control Protocol (TCP)A reliable transport protocol of the Internet suite. TCP is a connection-oriented protocol that uses IP to transmit the data across the network. TCP is an end-to-end protocol defining the rules and procedures for exchanging information between communicating partners (hosts). Transmission Control Protocol resides in the Transport Layer of the OSI stack. It works on top of connectionless Network Layer IP. TCP segments messages into datagrams, uses a timer to keep track of outstanding datagrams, retransmits datagrams if requested, and performs error checking on incoming datagrams.Universal Serial Bus (USB)A device that allows PCs to connect to peripherals, eliminating the need for an Ethernet Card.
Glossary-6upstream The direction of data flow from a cable modem subscriber to a CMTS. World Wide Web An interface to the Internet. You use the World Wide Web to navigate and hyperlink to other information on the Internet.
Aaccess setting 1-12Bback panel A-2, C-1Ccable connector B-1cable subscriber 1-13cautiondisconnected 1-7modem connection and disconnection 1-7operation with object on top of cable modem 1-7power supply 1-7caution description vCD-ROM 1-12CISPR D-1components 1-2connecting multiple PCs to modem B-3connections C-1connectorsasync B-1cable B-1PHONE (HPNA) B-2CSA D-1Ddata application 1-5, 1-6diagnostic information C-2disconnecting a cable modem 1-7driver, network 1-5, 1-6EENET connector B-1ENET port B-3environmental specifications A-2Ethernet 1-6Ethernet cableconnecting 1-10Ethernet connections 1-10FFCC D-1front panel C-1HHPNA (PHONE) connector B-2Iinstallationrequirements 1-4tasks 1-4installing net manager software 1-12
LLED states C-2LEDs A-2, C-1MMESSAGE LED C-2multi-user modemfront and back panels C-1Nnet manager softwareinstalling 1-12network driver 1-5, 1-6Oon-line Help 1-13PPC LED C-2PCMCIA 1-5PHONE (HPNA) connector B-2physical specifications A-2pinoutsENET port B-1modem to customer premise router B-4modem to hub B-3modem to PC B-3power connector B-2power specifications A-3RRECEIVE LED C-2regulatory specifications A-3requirements 1-4resource 1-12SS1, S2, S3 LEDs C-2safety notices visafety standards D-1specifications A-1IP and MAC layer A-1modulation mode physical A-1physical layer A-1physical/environmental A-2power A-3regulatory/power A-3subscriber 1-13TTCP/IP network protocol 1-5, 1-6temperature A-2TRANSMIT LED C-2
troubleshooting 1-13TUV D-1UUL D-1USB cableconnecting 1-10USB port 1-5Wwarningservice 1-2warning description vWindows 1-5, 1-6Wireless HomeRF PCMCIA adapter 1-5Wireless HomeRF USB adapter 1-5

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