Motorola Mobility T56NM1 MOBILE PHONE User Manual User Guide

Motorola Mobility LLC MOBILE PHONE User Guide

Contents

Users Manual 2

39WirelessWirelesslose the wiresQuick start: WirelessConnect your smartphone to fast Wi-Fi networks or Bluetooth™ devices.To connect, touch Menu  > Settings > Menu  >Settings > Wireless & networks > WIFI settings or Bluetooth settings.Wi-Fi settingsWLAN settingsConnected to chisnettSecured with WPA/WPA2 PSKWLANNotify me when an open network is avialableNetwork notificationAdd WPS networkWLAN networksBTHub3-NC8QAdd WLAN networkConnectedchisnettMake device discoverableDiscoverableBluetooth devicesScan for devicesTurn on BluetoothBluetoothNo name set, using account nameDevice nameSet how long device will be discoverableDiscoverable TimeBluetooth settingsBluetooth settingsTurn on & scan.Connect to this network.Turn on & scan.2012.04.12 FCC
40 WirelessWi-Fi networksNote: To extend battery life, turn off Wi-Fi power when not in use.Wi-Fi search & connectWhen Wi-Fi is turned on, the Wi-Fi in range indicator   appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.To search for a network when Wi-Fi is turned off:  1Touch Menu  > Settings > Menu  > Settings >Wireless & networks > WIFI settings > WIFI to turn Wi-Fi on.2Touch Add WPS network to scan for a network. If Wi-Fi power is already on, touch Menu  > Scan. Your smartphone lists the networks it finds within range.Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu  > Advanced.3Touch a network to connect. If necessary, enter Network SSID, Security, and Wireless password, and touch Connect.When your smartphone is connected to the network, the Wi-Fi connected indicator   appears in the status bar.2012.04.12 FCC
41WirelessTip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.Wi-Fi modesFor those who like to get a bit more technical, your phone supports the following Wi-Fi modes: 802.11a, b, g, n.Bluetooth™ handsfree devicesNote: To extend battery life, turn off Bluetooth power when not in use.Connect new devicesTo connect with a new device, you need to pair with it. You only need to do this once for each device—to connect again, just turn on the device.  1Make sure the device you are pairing with is in discoverable mode.Note: Refer to the guide that came with the device for details.2Touch Menu  > Settings > Menu  > Settings >Wireless & networks > Bluetooth settings3Touch Bluetooth to turn on and scan. If Bluetooth power is already on, touch Scan for devices.4Touch a device to connect.2012.04.12 FCC
42 Wireless5If necessary, touch OK, or enter the device passkey (like 0000) to connect to the device. When the device is connected, the Bluetooth connected indicator   appears in the status bar.Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.Reconnect devicesTo automatically reconnect your smartphone with a paired device, simply turn on the device.To manually reconnect your smartphone with a paired device, touch the device name in the Bluetooth devices list.Disconnect devicesTo automatically disconnect your smartphone from a paired device, simply turn off the device.To manually disconnect your smartphone from a paired device, touch the device name in the devices list, then touch OK.2012.04.12 FCC
43File managementFile managementcopy photos, music, and moreshare or delete files Find it:   > File ManagerTouch a file or folder to open, then touch and hold a file to Delete.USB connectionYou can connect your smartphone to a computer with a USB cable.Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. Follow any prompts you see to complete the installation. This may take a few minutes.  1With your smartphone showing the home screen, connect a Motorola micro USB data cable from your smartphone’s micro USB port to a USB port on your computer. Your smartphone should show   in the status bar.Note: Make sure to connect the smartphone to a high power USB port. Typically, these are located directly on your computer.2Drag and drop files between your computer and smartphone folders. When you’re done, use “Safely Remove Hardware” before disconnecting the USB cable.2012.04.12 FCC
44 File managementNote: You can’t use files on an installed microSD memory card while your smartphone is connected to the computer.Note: Copyright—do you have the right? Always follow the rules. See “Content Copyright” in your legal and safety information.2012.04.12 FCC
45SecuritySecurityhelp keep your smartphone safeQuick start: SecurityFind it: Menu  > Settings > Menu  > Settings >Location & security > Set up screen lockScreen lockTo prevent accidental touches, you can make the screen lock when it goes to sleep. Touch Menu  > Settings > Menu  > Settings > Location & security > Set up screen lock, then select the lock type:•Pattern—draw a pattern to unlock.•PIN—enter a numeric PIN to unlock.•Password—enter a password to unlock.Screen unlock securitySettingsPatternEnter a numeric PIN to unlock screenPINEnter a password to unlock securityPasswordNoneDisable screen unlock securityDraw pattern to unlock screenSet a lock pattern, PIN, or password required to wake up the screen.2012.04.12 FCC
46 SecurityNote: You can make emergency calls on a locked smartphone (see “Emergency calls” on page 17). A locked smartphone still rings, but you need to unlock it to answer.Lock & unlockTo lock the screen/smartphone:•Press Power .•Let the screen time out (don’t press anything).•Switch off the power.To unlock the screen/smartphone, press Power . Or switch on the smartphone to view the lock screen.2012.04.12 FCC
47Troubleshootingwe’re here to helpCrash recoveryIn the unlikely event that your smartphone stops responding to touches and key presses, try a forced reboot—press and hold both Power  and the down volume key for up to 10 seconds.Service & RepairsIf you have questions or need assistance, we're here to help.Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).2012.04.12 FCC
48 Safety, Regulatory & LegalSafety, Regulatory & LegalBattery Use & SafetyBattery Use  & SafetyThe following battery use and safety information applies to all Motorola mobile devices. If your mobile device uses a non-removable main battery (as stated in your product information), details related to handling and replacing your battery should be disregarded—the battery should only be replaced by a Motorola-approved service facility, and any attempt to remove or replace your battery may damage the product.Important: Handle and store batteries properly to avoid injury or damage. Most battery safety issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.DON’Ts• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.• Don’t use tools, sharp objects, or excessive force to insert or remove the battery as this can damage the battery.• Don’t let the mobile device or battery come in contact with liquids.* Liquids can get into the mobile device’s circuits, leading to corrosion.• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot.• Don’t place your mobile device or battery near a heat source.* High temperatures can cause the battery to swell, leak, or malfunction.• Don’t dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.DOs• Do avoid leaving your mobile device in your car in high temperatures.*• Do avoid dropping the mobile device or battery.* Dropping these items, especially on a hard surface, can potentially cause damage.*• Do contact your service provider or Motorola if your mobile device or battery has been damaged in any of the ways listed here.*Note: Always make sure that any battery, connector and compartment covers are closed and secure to avoid direct exposure of the battery to any of these conditions, even if your product information states that your mobile device can resist damage from these conditions.2012.04.12 FCC
49Safety, Regulatory & LegalImportant: Motorola recommends you always use Motorola-branded batteries and chargers for quality assurance and safeguards. Motorola’s warranty does not cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a “Motorola Original” hologram.If you see a message on your display such as Invalid Battery or Unable to Charge, take the following steps:•Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;•If there is no hologram, the battery is not a Motorola battery;•If there is a hologram, replace the battery and try charging it again;•If the message remains, contact a Motorola authorized service center.Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard.Proper and safe battery disposal and recycling: Proper battery disposal is not only important for safety, it benefits the environment. You can recycle your used batteries in many retail or service provider locations. Additional information on proper disposal and recycling can be found at www.motorola.com/recyclingDisposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.Warning: Never dispose of batteries in a fire because they may explode.Battery ChargingBattery ChargingNotes for charging your product’s battery:•During charging, keep your battery and charger near room temperature for efficient battery charging.•New batteries are not fully charged.•New batteries or batteries stored for a long time may take more time to charge.•Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.Third Party AccessoriesUse of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s performance. In some circumstances, third party accessories can be dangerous and may void 032375o2012.04.12 FCC
50 Safety, Regulatory & Legalyour mobile device’s warranty. For a list of Motorola accessories, visit www.motorola.com/productsDriving PrecautionsResponsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction, and may be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these products.While driving, NEVER:•Type, read, enter or review texts, emails, or any other written data.•Surf the web.•Input navigation information.•Perform any other functions that divert your attention from driving.While driving, ALWAYS:•Keep your eyes on the road.•Use a handsfree device if available or required by law in your area.•Enter destination information into a navigation device before driving.•Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.•Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.•End your call or other task if you cannot concentrate on driving.Remember to follow the “Smart Practices While Driving” at www.motorola.com/callsmart (in English only).Seizures, Blackouts & EyestrainTo reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.Some people may be susceptible to seizures or blackouts (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing video games, or watching videos with flashing-light effects.Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.If you or someone in your family has experienced seizures or blackouts, please consult with your physician before using an application that produces flashing-light effects on your mobile device.2012.04.12 FCC
51Safety, Regulatory & LegalCaution About High Volume UsageWarning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing:•Limit the amount of time you use headsets or headphones at high volume.•Avoid turning up the volume to block out noisy surroundings.•Turn the volume down if you can’t hear people speaking near you.If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).Repetitive MotionWhen you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.ChildrenKeep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example:•A choking hazard may exist for small, detachable parts.•Improper use could result in loud sounds, possibly causing hearing injury.•Improperly handled batteries could overheat and cause a burn.Supervise access for older children. Similar to a computer, if an older child does use your mobile device, you may want to monitor their access to help prevent:•Exposure to inappropriate apps or content.•Improper use of apps or content.•Loss of data.Glass PartsSome parts of your mobile device may be made of glass. This glass could break if the product receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.2012.04.12 FCC
52 Safety, Regulatory & LegalOperational WarningsObey all posted signs when using mobile devices in public areas.Potentially Explosive AreasPotentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries, unless it is a radio product type especially qualified for use in such areas and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire.Symbol KeyYour battery, charger, or mobile device may contain symbols, defined as follows:Symbol DefinitionImportant safety information follows.Do not dispose of your battery or mobile device in a fire.Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information.Do not use tools.032374o032376o032375o2012.04.12 FCC
53Safety, Regulatory & LegalRadio Frequency (RF) EnergyExposure to RF EnergyYour mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.RF Energy Operational PrecautionsFor optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions:•When placing or receiving a phone call, hold your mobile device just like you would a landline phone.•If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If you do not use a body-worn accessory supplied or approved by Motorola, ensure that whatever product is used is free of any metal and that it positions the mobile device at least 2.5 cm (1 inch) away from the body.•Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at: www.motorola.com.RF Energy Interference/CompatibilityNearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.For indoor use only.Symbol Definition2012.04.12 FCC
54 Safety, Regulatory & LegalFollow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities.In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.Medical DevicesIf you have a medical device, including an implantable medical device such as a pacemaker or defibrillator, consult your healthcare provider and the device manufacturer’s directions before using this mobile device.Persons with implantable medical devices should observe the following precautions:•ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.•DO NOT carry the mobile device in the breast pocket.•Use the ear opposite the implantable medical device to minimize the potential for interference.•Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.Specific Absorption Rate (FCC & IC)SAR (IEEE)YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the FCC and IC guidelines for your device model are listed below:Head SAR UMTS 850 + Wi-Fi + Bluetooth 0.65 W/kgBody-worn SAR UMTS 850 + Wi-Fi + Bluetooth 1.45 W/kg2012.04.12 FCC
55Safety, Regulatory & LegalDuring use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body.Additional information can be found at www.motorola.com/rfhealth.Specific Absorption Rate (ICNIRP)SAR (ICNIRP)YOUR MOBILE DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands*. The highest SAR values under the ICNIRP guidelines for your device model are listed below:During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body.Additional information can be found at www.motorola.com/rfhealth.* The tests are carried out in accordance with [CENELEC EN50360] [IEC standard PT62209-1].Head SAR GSM 900 + Wi-Fi + Bluetooth 0.649 W/kgBody-worn SAR UMTS 850 + Wi-Fi + Bluetooth 1.05 W/kg2012.04.12 FCC
56 Safety, Regulatory & LegalEuropean Union Directives Conformance StatementEU ConformanceThe following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks:Hereby, Motorola declares that this product is in compliance with:•The essential requirements and other relevant provisions of Directive 1999/5/EC•All other relevant EU DirectivesFor products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.The following gives an example of a typical Product Approval Number:You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from your product’s label in the “Search” bar on the website.FCC Notice to UsersFCC NoticeThe following statement applies to all products that bear the FCC logo on the product label.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if 0168 [Only Indoor Use Allowed In Francefor Bluetooth and/or Wi-Fi]01680168 Product Approval Number2012.04.12 FCC
57Safety, Regulatory & Legalnot installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and the receiver.•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.Software NoticesSoftware Copyright N oticeWarning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty.Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a transmitting product without a valid grant.2012.04.12 FCC
58 Safety, Regulatory & LegalLocation ServicesGPS & AGPSThe following information is applicable to Motorola mobile devices that provide location based functionality. Location sources can include GPS, AGPS and Wi-Fi.Your mobile device can use Global Positioning System (GPS) signals for location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device.Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details.Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks.Your LocationLocation-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with location technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.Emergency CallsWhen you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location.AGPS has limitations and might not work in your area. Therefore:•Always tell the emergency responder your location to the best of your ability; and•Remain on the phone for as long as the emergency responder instructs you.NavigationNavigationThe following information is applicable to Motorola mobile devices that provide navigation features.2012.04.12 FCC
59Safety, Regulatory & LegalWhen using navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs.Privacy & Data SecurityPrivacy & Data SecurityMotorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:• Monitor access—Keep your mobile device with you and do not leave it where others may have unmonitored access. Use your device’s security and lock features, where available.• Keep software up to date—If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.• Secure Personal Information—Your mobile device can store personal information in various locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device.Note: For information on how to backup or wipe data from your mobile device, go to www.motorola.com/support• Online accounts—Some mobile devices provide a Motorola online account (such as MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available).• Applications and updates—Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your phone’s performance and/or have access to private information including account details, call data, location details and network resources.•Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available) use network security. These precautions will help prevent unauthorized access to your device.• Location-based information—Mobile devices enabled with location based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” for more details.2012.04.12 FCC
60 Safety, Regulatory & Legal• Other information your device may transmit—Your device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola.If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider.Use & CareUse & CareTo care for your Motorola mobile device, please observe the following:liquidsDon’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.dryingDon’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as this may damage the mobile device.extreme heat or coldDon’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F).dust and dirtDon’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.cleaningTo clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.shock and vibrationDon’t drop your mobile device.2012.04.12 FCC
61Safety, Regulatory & LegalprotectionTo help protect your mobile device, always make sure that any battery, connector and compartment covers are closed and secure.RecyclingRecyclingMobile Devices & AccessoriesPlease do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recyclingPackaging & Product GuidesProduct packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.Software CopyrightSoftware Copyright N oticeMotorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.2012.04.12 FCC
62 Safety, Regulatory & LegalContent CopyrightContent CopyrightThe unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.Open Source Software InformationOSS InformationFor instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number.MOTOROLA MOBILITY, INC.OSS Management600 North US Hwy 45Libertyville, IL 60048USAThe Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola's use of open source.Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large.To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please press Menu Key >Settings >About phone >Legal information >Open source licenses. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications.Service & RepairsIf you have questions or need assistance, we're here to help.Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).How to Obtain Service or Other Information  1. Please access and review the online Customer Support section of Motorola's consumer 2012.04.12 FCC
63Safety, Regulatory & Legalwebsite prior to requesting warranty service.2. If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location.3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support.4. If the software update does not fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity.5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product.To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at www.motorola.com.Motorola Mobility Inc. Limited Global Warranty Mobile PhonesWarrantyFOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.Who is Covered?This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transferable.2012.04.12 FCC
64 Safety, Regulatory & LegalWhat Does this Limited Warranty Cover?Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone ("Product") against defects in materials and workmanship, under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time required by the laws of the country where the Product is purchased, whichever is longer ("Warranty Period").Repairs made under this Limited Warranty are covered for the balance of the original Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered only for the duration of the original Warranty Period.This Limited Warranty is only available in the country where the Product was purchased. Motorola may provide service outside the country of purchase, to the extent that it is possible and under the terms and conditions of the country of purchase.This Limited Warranty applies only to new Products which are a) manufactured by or for Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to them; b) purchased by consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this written Limited Warranty.What Will Motorola Do?If a covered defect or damage arises and a valid warranty claim is received within the applicable Warranty Period, Motorola, at its sole option, unless otherwise required by applicable law, will either (1) repair, at no charge, the defect or damage using new, used or reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the Product with a replacement Product that is new or which has been reconditioned/refurbished or otherwise remanufactured from new or used parts and is functionally equivalent to the original Product; or (3) refund the purchase price of any Products covered by the terms and conditions of this Limited Warranty.Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall become the property of Motorola, and may not be returned. When a replacement or refund is given, the Product for which the replacement or refund is provided must be returned to Motorola and shall become the property of Motorola.Exclusions (Products and Accessories)This warranty does not apply to:(a) Consumable parts, such as batteries or protective coatings designed to diminish over time unless failure has occurred due to a defect in materials or workmanship. As with all 2012.04.12 FCC
65Safety, Regulatory & Legalbatteries, the maximum capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and batteries that leak are covered by this warranty.(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage.(c) Damage caused by use with non-Motorola products. Defects or damage that result from the use of non-Motorola branded or certified Products, accessories or other peripheral equipment, including without limitation housings, parts, or software, are excluded from coverage.(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external causes; including but not limited to: (i) improper usage or operation (e.g. operating the Product outside their permitted or intended uses as defined by Motorola, including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances, but only to the extent the damage was not caused by incorrectly securing the phone's protective elements or subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.(e) Unauthorized Service or Modification. Defects or damage resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to tampering with or altering the software, by someone other than Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock the bootloader or alter such operating system, is not covered by this warranty, regardless of whether such modifications are authorized, approved, or otherwise sanctioned by Motorola.(f) A product or part that has been modified in any manner without the written permission of Motorola. Products that have been altered in any manner so as to prevent Motorola from determining whether such Products are covered under the terms of this Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other 2012.04.12 FCC
66 Safety, Regulatory & Legalevidence of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct may cause damage that is not covered by this warranty.(g) Normal wear and tear or otherwise due to the normal aging of the Product.(h) Defects, damages, or the failure of the Product due to any communication service or network you subscribe to or use with the Products.(i) All software, including operating system software, third-party software, applications, and all other software of any kind. Software distributed by Motorola is provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any kind. The Limited Warranty does not apply to any non-Motorola product or any software, even if packaged or sold with the Motorola hardware, unless otherwise required by applicable local law.(j) Products that have been refurbished, reconditioned, or remanufactured, except for Products repaired or replaced pursuant to the terms of this Limited Warranty.If damage is outside the scope of warranty coverage, repair services may be available, but all costs associated with such out of warranty repair will be your responsibility.What Other Limitations are There?•TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.•TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.•TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS 2012.04.12 FCC
67Safety, Regulatory & LegalLIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.•TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.•SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.• DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE 2012.04.12 FCC
68 Safety, Regulatory & LegalRETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.• IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT.2012.04.12 FCC
69Safety, Regulatory & Legal Copyright & TrademarksMotorola Mobility, Inc.Consumer Advocacy Office600 N US Hwy 45Libertyville, IL 60048www.motorola.com1-800-734-5870 (United States)1-888-390-6456 (TTY/TDD United States for hearing impaired)1-800-461-4575 (Canada)Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.Note: The images in this guide are examples only.MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. All other product or service names are the property of their respective owners.© 2012 Motorola Mobility, Inc. All rights reserved.Caution: Motorola does not take responsibility for changes/modification to the transceiver.Product ID: Motorola XT550Manual Number: 68XXXXX574-A2012.04.12 FCC
2012.04.12 FCC

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