Motorola Mobility T56HW1 Cellular/PCS GSM/WCDMA Transceiver with Bluetooth User Manual

Motorola Mobility LLC Cellular/PCS GSM/WCDMA Transceiver with Bluetooth

Exhibit 8 Users Manual

        INSTRUCTION MANUAL  A preliminary draft of the User’s Manual follows this page. The text on the following three pages will be added to the user manual.  APPLICANT: MOTOROLA,INC.                              FCC ID: IHDT56HW1                                            EXHIBIT 8
SAR DataSpecific Absorption Rate DataSAR Da taThis model wireless phone meets the government’s requirements for exposure to radio waves.Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 1.29 W/kg, and when worn on the body, as described in this user guide, is 1.53 W/kg. The SAR value for this product in its data transmission mode (body-worn use) is 0.36W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.
SAR DataAdditional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:http://www.phonefacts.netor the Canadian Wireless Telecommunications Association (CWTA) Web site:http://www.cwta.ca1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
FCC NoticeFCC Notice To UsersFCC NoticeMotorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).If your mobile device or accessory has a USB connector, or is otherwise considered a computer peripheral device whereby it can be connected to a computer for purposes of transferring data, then it is considered a Class B device and the following statement applies:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and the receiver.•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.
1HELLOMOTOIntroducing your new MOTO Q™ q9 wireless phone! You can use the QWERTY keypad for e-mail and text messages. You can use Bluetooth™ wireless headsets to hear calls or music. Here’s a quick anatomy lesson.Navigation KeyNavigate menus.Center KeySelect menu items.Messaging KeyPower/End KeyTurn on & off, hang up, exit menus.Side Scroll KeysBack KeysEnter KeyCaps KeySide Select KeyRight Soft KeySpeakerphone/Voice Recognition KeyCamera KeyMultimedia KeyCall/Answer KeyMake & answer calls.Left Soft KeyWeb Browser KeyHold to open a quick list of options.Alt KeyCalendar Key Contacts Key Microphone
2To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse, or bag.2.0 MEGAPIXELS8X DIGITAL ZOOMMicro USB PortCharge and connect phone accessoriesStorage Card SlotInsert MicroSD memory cardCamera LensCamera FlashStorage Card SlotBattery Door ReleaseSpeakers
3From the home screen, press Start to open the main menu.If you need help while using your phone, see the Motorola Support Web site at www.motorola.com/consumer/support.StartHome ServiceText Messages (0)No upcoming appointments.Profile: Normal12:00 PM12/31/07More MenuContactsHome Screen Menu Screen Press and release the Power Key O  to turn on your phone.1Press the Start key (left soft key) to open the main menu.2Press the Navigation Key up, down, left, or right (S) to highlight a menu feature.3Press the Center Key s to select the highlighted feature.4Tip: Press the Back Key D to go back one menu. Press the Power Key O to exit any menu or view without saving any changes.
4 Motorola, Inc.Consumer Advocacy Office1307 East Algonquin RoadSchaumburg, IL 60196www.hellomoto.comCertain mobile phone features are dependent on the capabilities and settings of your service provider’s network.  Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.  Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing.  Motorola reserves the right to change or modify any information or specifications without notice or obligation.MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation. © Motorola, Inc., 2006.Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.Manual Number: 68XXXXX173-O
contents5contentsstart menu  . . . . . . . . . . .   7Safety Information . . . . .   8use and care . . . . . . . . .   13EU Conformance  . . . . .   14Recycling Information .   15essentials  . . . . . . . . . . .   16about this guide . . . . .   16SIM card . . . . . . . . . . .   17battery  . . . . . . . . . . . .   18turn it on & off  . . . . . .   20make a call . . . . . . . . .   20answer a call. . . . . . . .   20store a phone number    20call a stored number. .   21your phone number  . .   21main attractions . . . . . .   22synchronize. . . . . . . . .   22e-mail & messages. . .   25take & send a photo . .   36record & play video clip 39storage card . . . . . . . .   41download and copy media files. . . . . . . . . . . . . . .   42Bluetooth™ wireless  .   43modem-link. . . . . . . . .  47flight mode . . . . . . . . .   51media player . . . . . . . .  51web browser  . . . . . . .   53file manager . . . . . . . .   53task manager . . . . . . .   54basics. . . . . . . . . . . . . . .   55display  . . . . . . . . . . . .   55text entry  . . . . . . . . . .   58volume . . . . . . . . . . . .  60handsfree speaker  . . .   61lock & unlock phone . .   61customize . . . . . . . . . . .   63profiles . . . . . . . . . . . .   63time & date. . . . . . . . .   64home screen  . . . . . . .  65backlight . . . . . . . . . . .  66answer options. . . . . .  66third-party applications  66calls . . . . . . . . . . . . . . . .   68turn off a call alert . . . .   68recent calls . . . . . . . . .   68redial. . . . . . . . . . . . . .   69view missed calls . . . .   69caller ID  . . . . . . . . . . .  69
6contentsemergency calls  . . . . .  70international calls. . . . .  70speed dial  . . . . . . . . . .  70voicemail . . . . . . . . . . . 72three-way calling . . . . .  72other features  . . . . . . . .  74advanced calling  . . . . .  74contacts. . . . . . . . . . . .  75personalizing . . . . . . . .  77call times . . . . . . . . . . . 79handsfree  . . . . . . . . . .  80network connections. .  80calendar . . . . . . . . . . . .  81calculator . . . . . . . . . . .  82security . . . . . . . . . . . . 83phone information . . . .  83fun & games . . . . . . . .  83service & repair . . . . . . .  85SAR Data . . . . . . . . . . . .  86Warranty. . . . . . . . . . . . .  87WHO Information  . . . . .  91Microsoft License  . . . . .  92index. . . . . . . . . . . . . . . . 97
start menu7start menumain menuTo open the menu from the home screen, press Start(the left soft key).!Opera$Ta s k scWindows Media%Calendar#Call History&Messaging• Text Messages•E-mail•MMS(ContactsAActiveSyncThis is the standard menu layout. Your phone’s menu may be different.To select menu items, press your navigation key up, down, left, or right.)Settings• Phone• Sounds• Profiles• Text Input Settings• Home Screen•Clock & Alarm• Connections• Security• Remove Programs• Power Management• Accessibility• Phone Accessibility• Regional Settings• Owner Information• About• Phone Information• Packet Data• Error Reporting2Games*Voice Notes+Pictures & Videos-Accessories/File ManagerzJava Games and Apps4Marketplace5McAfee VirusScan[Media Center6Virtual Private Networking3Speed Dial\Voice Recognition7Windows LiveWWindows Live Messenger8Windows Update]Bluetooth™9System Tools
8Safety InformationSafety and General InformationSafe ty Infor mationThis section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.*Exposure to Radio Frequency (RF) EnergyYour mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.Operational PrecautionsFor optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions.External Antenna CareIf your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country.DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed.Product OperationWhen placing or receiving a phone call, hold your mobile device just like you would a landline phone.If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.* The information provided in this document supersedes the general safety information in user’s guides published prior to May 1, 2006.
Safety Information9When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body.Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.RF Energy Interference/CompatibilityNearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your mobile device may cause interference with other devices.Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to do so. These locations include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.PacemakersIf you have a pacemaker, consult your physician before using this device.Persons with pacemakers should observe the following precautions:•ALWAYS keep the mobile device more than 20 centimeters (8 inches) from your pacemaker when the mobile device is turned ON.•DO NOT carry the mobile device in the breast pocket.•Use the ear opposite the pacemaker to minimize the potential for interference.•Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.Hearing AidsSome mobile devices may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or physician to discuss alternatives.Other Medical DevicesIf you use any other personal medical device, consult your physician or the manufacturer of your device to determine if it is adequately shielded from RF energy.
10Safety InformationDriving PrecautionsCheck the laws and regulations on the use of mobile devices in the area where you drive. Always obey them.When using your mobile device while driving, please:•Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue a call if you can’t concentrate on driving.•Use handsfree operation, if available.•Pull off the road and park before making or answering a call if driving conditions so require.Responsible driving practices can be found in the “Smart Practices While Driving” section at the end of this guide and/or at the Motorola Web site: www.motorola.com/callsmart.Operational WarningsObey all posted signs when using mobile devices in public areas, such as health care facilities or blasting areas.Automobile Air BagsDo not place a mobile device in the air bag deployment area.Potentially Explosive AtmospheresAreas with potentially explosive atmospheres are often but not always posted, and can include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain, dust, or metal powders.When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire.Damaged ProductsIf your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.Batteries and ChargersIf jewelry, keys, beaded chains, or other conductive materials touch exposed battery terminals, this could complete an electrical circuit (short circuit), become very hot, and could cause damage or injury. Be careful when handling a charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola Original batteries and chargers.Caution: To avoid risk of personal injury, do not dispose of your battery in a fire.
Safety Information11Your battery, charger, or mobile device may contain symbols, defined as follows:Choking HazardsYour mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children.Glass PartsSome parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.Seizures/BlackoutsSome people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your mobile device.Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the Symbol DefinitionImportant safety information follows.Do not dispose of your battery or mobile device in a fire.Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.Do not throw your battery or mobile device in the trash.Your mobile device contains an internal lithium ion battery.Do not let your battery, charger, or mobile device get wet.Listening at full volume to music or voice through a headset may damage your hearing.032374o032376o032375o032378oLi Ion BATT
12Safety Informationlights on in the room, take a 15-minute break every hour, and stop use if you are very tired.Caution About High Volume UsageListening at full volume to music or voice through a headset may damage your hearing.Repetitive MotionWhen you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.
use and care13Use and Careuse and careTo care for your Motorola phone, please keep it away from:liquids of any kind dust and dirtDon’t expose your phone to water, rain, extreme humidity, sweat, or other moisture.Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.extreme heat or cold cleaning solutionsAvoid temperatures below -10°C/14°F or above 45°C/113°F.To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.microwaves the groundDon’t try to dry your phone in a microwave oven.Don’t drop your phone.
14EU ConformanceEuropean Union Directives Conformance StatementEU ConformanceHereby, Motorola declares that this product is in compliance with•The essential requirements and other relevant provisions of Directive 1999/5/EC•All other relevant EU DirectivesThe above gives an example of a typical Product Approval Number.You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the product Approval Number from your product’s label in the “Search” bar on the web site.
Recycling Information15 Recycling InformationCaring for the Environment by RecyclingThis symbol on a Motorola product means the product should not be disposed of with household waste.Disposal of your Mobile Telephone and AccessoriesPlease do not dispose of mobile telephones or electrical accessories, such as chargers or headsets, with your household waste. In some countries or regions, collection systems have been set up to handle waste electrical and electronic items. Please contact your regional authorities for more details. If no suitable scheme exists, you may return unwanted mobile telephones and electrical accessories to any Motorola Approved Service Centre in your region.
16essentialsessentialsabout this guidePress the left and right soft keys to select open menus and select options. Use the navigation keyS to scroll to items, and press the center keys to select them.This guide shows how to locate a menu feature as follows:Find it: Press Start >Call History > (received call)This means that, from the home screen:  1Press the left soft key to open the Startmenu.2Press the navigation keyS to scroll to #Call History. Press the center keys to select Call History.3Press the navigation key to scroll to a received call. Press the center key to select the call.Tip: You can press the side scroll keys to scroll up and down, and press the side select key to select items (see page 1 for side key locations).Left Soft Key Right Soft KeyCenter SelectNavigationMessagePowerBackWeb BrowserCall/AnswerHome
17essentialsSIM cardCaution: Don’t bend or scratch your SIM card. Keep it away from static electricity, water, and dirt.Yo u r   Subscriber Identity Module (SIM) card contains personal information like your phone number and contacts entries. It can also contain your voicemail, text message, and Internet access settings. If you put your SIM card in another phone, that phone uses your phone number.To insert and use a storage card, see page 41.Turn off your phone and remove your battery before you install or remove a SIM card.  symbolsThis means a feature is network/subscription dependent and may not be available in all areas. Contact your service provider for more information.This means a feature requires an optional accessory.1234
18essentialsbatterybattery installation  battery chargingNew batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. Your phone might take several seconds to start charging the battery. When finished, your display shows a full battery iconJ.Tip: Relax, you can’t overcharge your battery. It will perform best after you fully charge and discharge it a few times.You can also charge your battery with a USB cable plugged into a computer, unless your battery is completely drained. Use a wall charger or car charger for completely drained batteries. Some USB ports charge faster than others.1234
19essentialsbattery tipsBattery life depends on the network, signal strength, temperature, features, and accessories you use.•Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.•New batteries or batteries stored for a long time may take more time to charge.•When charging your battery, keep it near room temperature.When storing your battery, keep it uncharged in a cool, dark, dry place.•Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.•It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.Contact your local recycling center for proper battery disposal.Warning: Never dispose of batteries in a fire because they may explode.Before using your phone, read the battery safety information in the “Safety and General Information” section included in this guide.032375o
20essentialsturn it on & offTo turn on your phone, press and releaseO. If prompted, enter your four-digit unlock code.Tip: If your phone does not turn on, take your battery out, put it back in, and try again.To turn off your phone, press and holdO for 3 seconds, then release it.make a callFrom the home screen, enter a phone number and press N to make a call.To voice dial, see page 74.answer a callWhen your phone rings and/or vibrates, press N to answer. To “hang up,” pressO.•If you are busy when a call comes in, press Ignore to send the call directly to voicemail.•To put a call on hold, pressN. To return to the call, pressN again. •If you are on a call and another call comes in, you can press Ignore to send the new call directly to voicemail or pressN to answer it and put the current call on hold (press N to switch between the two calls).store a phone numberFind it: Press Start >Contacts and pressNew
21essentials  1Choose whether the contact will be stored on your phone or your SIM card. Contacts on the SIM card can only include a name and number.2Enter information for the contact.Tip: While you are entering the number, you can tell your phone to pause and then dial more digits (such as a voicemail password or PIN). PressMenu >Insert Pause to insert a 2-second pause (shows as a p) or pressMenu >Insert Wait to tell your phone to prompt you before dialing the remaining digits (shows as a w).Tip: If you get a call or message from someone who isn't in your list of contacts, you can create a contact from Call History, or from the message by pressing Menu>Save to Contactscall a stored numberFind it: Press Start >Contacts  1Scroll to the number.2PressN.Your phone calls the contact’s default number.Tip: If you stored more than one number for a contact, select the contact to see the other numbers. To dial a number, scroll to it and press N.your phone numberTo view your phone number, press Start >Settings >Phone >Call Options to see your number.
22main attractionsmain attractionsYou can do much more with your phone than make and receive calls!synchronizeYou can synchronize the information on your phone in two ways, over the air (OTA) or using a cable and your computer.sync over the airTo sync your phone over the air (OTA) you must sync it directly with your company’s Microsoft® Information Server or Microsoft® Exchange Server (running the appropriate version software). For more information about this set-up, see the support information on page 85 and the Motorola support Web site at: www.motorola.com/consumer/support.You can also contact your system administrator to set up this synchronization.Note:  If you are out of network coverage, and your phone tries to sync 3 times without finding a network, your synchronization settings automatically revert to manual synchronization. To set your synchronization schedule back to the desired frequency, you will need to reset the Schedule option in the Microsoft® Exchange ActiveSync settings: On the home screen, press Start >ActiveSync >Menu >Schedule.
23main attractionssync with a computerNote: For information about connections (Bluetooth™ wireless, VPN, and Web browser), see page 110. You can use Microsoft®ActiveSync version 4.5 or above, or Windows®Mobile Device Center to synchronize information between your phone and desktop computer. ActiveSync compares your phone’s contact information, calendar appointments, e-mail messages, and media files to those on your computer and then updates to the most recent information.installing and setting up ActiveSyncTo synchronize information on your phone with a PC, you must install Microsoft ActiveSync (on a PC running Windows® XP™ or earlier) or Windows Mobile Device Center (on a PC running Windows Vista).Note: Synchronization software is included on the Getting Started CD packed with your phone. Before installing the software, verify that your computer and operating system meet the minimum requirements stated on the CD-ROM sleeve or Microsoft Windows® Mobile Web site (http://www.microsoft.com/windowsmobile). This Web site also lets you download the latest software for ActiveSync.  1Install Microsoft ActiveSync (for Windows® XP™ or earlier) or Windows Mobile Device Center (for Windows Vista) on your PC.2After setup completes, connect your phone to the PC. The phone drivers install on your computer and then the Sync Setup Wizard automatically starts.
24main attractions3Follow the instructions on the screen to complete the wizard. The wizard prompts you for the Exchange Server’s name, your user name, your password, and the domain name. If you don’t have this information, contact the server’s system administrator. For general questions about your phone, see page 85.When you finish the wizard, ActiveSync starts to synchronize automatically with your phone.Note: Once synchronization completes, you can disconnect your phone from your PC, and you may need to restart your PC.synchronizing with a cable connectionOnce Microsoft® Exchange ActiveSync or Windows® Mobile Device Center is installed on your PC, you can connect it to your phone and sync.   1Turn on the phone.2Connect your phone to your PC using a USB cable. Note: For more detailed information, see “Connecting a mobile device to a PC” in ActiveSync Help on your PC, the Microsoft Web Site for ActiveSync or the Motorola support Web site at www.motorola.com/consumer/support.
25main attractionssynchronizing with a Bluetooth™ connectionOnce Microsoft® Exchange ActiveSync or Windows® Mobile Device Center is installed on your PC, you can connect it to your phone and sync with a Bluetooth connection.Note: In order to use this feature, your PC must be equipped with Bluetooth wireless or a Bluetooth PC adaptor accessory.  1Follow the instructions in ActiveSync Help for configuring Bluetooth connections on your PC to support ActiveSync.2Turn on the phone.3On your phone, verify that Bluetooth wireless is turned on (Press Start >Bluetooth >Bluetooth Manager >Settings >Status >Bluetooth On).4Press Start >ActiveSync.5Select Menu >Connect via Bluetooth. Ensure that the phone and PC are within close range. If this is the first time you have connected to this PC using Bluetooth wireless, you must complete the Bluetooth wizard on the phone and set up a Bluetooth partnership with the PC before synchronizing.6Select Sync.7When finished, select Menu >Disconnect Bluetooth. To conserve battery power on your phone, turn off Bluetooth power (see page 57).e-mail & messagesIf you have problems setting up email or synchronizing, please visit www.motorola.com/consumer/support or call the Motorola Customer Support Center
26main attractionsat 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired).set up Exchange server e-mail  1Press Start >ActiveSync.2Press Menu >Add Server Source.3In Server Address, enter the exchange server address. Note: You might be required to check This server requires an encrypted (SSL) connection.4Press Next.5In User Name, enter your user name for the e-mail account6In Password, enter the password for the account.Tip: If you want to save your password so you don’t have to enter it again, select the Save Password checkbox.7In Domain, enter the server's domain name (if necessary).Tip: If you don’t want to enter your password each time you synchronize, check Save Password.8Press Next.9Choose the data you want to synchronize. You can select Contacts, Calendar, Email, and Tasks.10Press Finish.11Press Sync to synchronize your phone with the Exchange server.Note: If you don’t have some of the information requested in these steps, contact your company’s system administrator.
27main attractionsAfter you configure your synchronization settings, you can modify your settings, synchronization schedule, and connections. PressStart>ActiveSync >Menu.set up MSN or Hotmail e-mailOnce you know your e-mail address and password:  1Press Start >Windows Live >Sign in to Windows Live.2When prompted, enter your e-mail address and password. Then, press the Nextsoftkey.3Choose the options you want and press the Nextsoftkey to proceed.4When synchronization is complete, press the Donesoftkey.set up standard e-mailOnce you know your e-mail address:  1Press Start >Messaging >New E-Mail Account.2Under Your e-mail source, select Other and press Next.3Under Your e-mail provider, select Other (POP/IMAP) and press Next. 4Enter your e-mail user name and password.5Press Next. Press Next for each of the following 5 screens, which are automatically filled in.Note: If your e-mail settings are not automatically available, contact your e-mail provider get the settings to enter.6Press Finish >Yes to download e-mail now.
28main attractionsreceive & read messagesWhen you receive a message your phone plays an alert and shows New Message with a message indicator such as C.Find it: On the home screen, pressStart >Messaging > (e-mail account).If you do not see a list of messages, press Menu >Folders >Inbox. To return to the folder list, pressD.To read a message: Press the navigation keyS to scroll to the message and press the center keys to open it.When you have a message open, you can press the navigation keyS right to open the next message, or left to open the previous message.message attachmentsYou can send, read, and receive PDF, ZIP, Microsoft® Word, Excel, and PowerPoint files attached to e-mail, but you cannot edit these files on your phone.To see a ZIP file’s contents, select the file. You can select files in the contents to view them, if they are a format your phone supports.To  transfer attachments to your computer for editing, use Microsoft® Exchange ActiveSync or Windows® Mobile Device Center.message optionsTo delete, save, reply, or forward the messages, use these quick steps from the Inbox with a message selected or when viewing a message: •To delete, press Menu >Delete.•To reply, press Menu >Reply or Reply All. Enter the message and press Send.
29main attractions•To forward, press Menu >Forward. Enter the message and press Send.•To create a contact card for the sender, press Menu >Save to Contacts. Tip: Need to check your e-mail right now? Press Start >Messaging. Select the account to send and receive messages and press Menu >Send/Receive. The phone connects to your Internet e-mail server and sends and receives your messages. To stop this process, press Menu >Stop Send/Receive.send a messageYou can send three types of messages: SMS (text messages), MMS (multimedia messages), and email messages.Find it: PressStart >Messaging >Text Messages, MMS, or (e-mail account)To send a message:  1Press New.2For e-mail, in To, Cc, and/or Bcc, enter e-mail addresses. Insert a semicolon (;) between multiple numbers or addresses.For text messages, enter the contact telephone number or e-mail address.Tip: You can quickly enter phone numbers or e-mail addresses from your contact cards. In To, press j and select a recipient from the list. Then select the recipient's phone number or e-mail address. 3Use the keypad to compose a message.4Press Send.Tip: In an e-mail or MMS message, you can insert a picture, voice note or file in
30main attractionsthe message, on the message area press Menu >Insert >Picture or Voice Note or File.Note: If you select to insert a voice note into the message, you will also need to record it. Press Record and start speaking into the phone's microphone. When finished speaking, press Stop and then Done.To set the priority for an e-mail message, press Menu >Message Options.To cancel a message, press Menu >Cancel Message.global address look upFrom your phone, you can search the global address list (GAL) stored on your company's Exchange Server. This means that you can find a contact’s phone number or e-mail without having to store the information directly to your phone.Note: GAL information can only be viewed during a data transfer session; the entire GAL cannot be stored for viewing offline.GAL Lookup can be found from Contacts and Contact Chooser. Contact Chooser is found in Messaging, Phone, Calendar and Speed Dial.Here’s how to use GAL to search for a contact:  1Press Start >Contacts.2In the contact list, press Menu >Find Online. 3Scroll through the list of entries that appears. When you locate your contact, press N to make a call. Note: Although the entire GAL cannot be stored on your phone, once the contact is found, you can add the single contact to your contact list.Tip: You can also choose to send a message, SMS or e-mail to a contact found using GAL. In a new message or e-mail, press Menu >Find
31main attractionsOnline. When you locate the contact to send a message, highlight and select it. The e-mail information is populated into the To: field.messaging shortcutsYou can press the following keys to do things quickly when you have an inbox open. Press and hold the keys if you have a message open:messaging quick referenceNote: Some features might not work if you set up your e-mail account manually (without the e-mail setup wizard).key function0 (H)list shortcuts1 (A)reply all2 (R)reply3 (K) mark read or unread5 (M)move6 (O)forward7delete8 (L) download9 (S) send/receivefeaturessend text messagePress Start >Messaging >Text Messages, then pressNewkey function
32main attractionscreate and send e-mailPress Start >Messaging >(e-mail account), then pressNewNote: You must have your e-mail set up to send an e-mail (see page 35).To add a picture, voice note, or file to an e-mail message, open the message area and press Menu >Insert >Picture,Voice Note,or File.Tip: You can save a draft of a message that you are composing to finish and send later. Press Menu >Save to Drafts. A draft of the message is stored in the Drafts folder of the account you are in.featurescreate and add an e-mail signaturePress Start >Messaging > (e-mail account), then press Menu >Tools >Options >SignaturesScroll to the account for which you are creating the signature. Select Use signature with this account. Select the Signature box, enter your signature, and press Done.Tip: To insert a signature in every message you send, select Include when replying and forwarding. Otherwise, a signature is inserted only in new messages. read new messages To quickly view new messages, select the message notification area on the home screen.features
33main attractionsview attachment While viewing the message, use the center keys to select the attachment. Note: You can view attachments only for file types that are supported by the phone.read old messages Press Start >Messaging >(e-mail account)Icons next to each message show if it is unreadJ, readH, urgentK, lockedV, or has an attachmentR.featuresreply, reply all or forward messages From your Inbox or an open message, press Menu >Reply, Reply All, or ForwardTip: If you are replying to an e-mail in the e-mail account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan.features
34main attractionsdownload message objects If an e-mail message includes an attachment, when you open the message, the name of the attachment will appear highlighted. To download the attachment, select the highlighted attachment name. The attachment is downloaded the next time you synchronize or connect to your e-mail server.Note: If there are multiple attachments in the message, all attachments are downloaded.insert a media object in an e-mail To add a picture, voice note, or file in an e-mail message, in the composing message area press Menu >Insert >Picture, Voice Note or File.featuresdownload complete e-mail messagesPress Start >Messaging >(e-mail account). Scroll to the message and press Menu>Download Message. The complete message is retrieved the next time you synchronize or connect to your e-mail server and send and receive e-mail.features
35main attractionsmark a folder for synchronizationWhen you synchronize your e-mail account with your PC, the same Inbox folders that are in Outlook on your PC are created on your phone.Press Start >Messaging > (e-mail account), then press Menu >Folders >Menu >Show all Folders, and press Menu >Manage FoldersHighlight each folder you want to synchronize and press Sync.Once all folders have been selected, press Done. This opens the Manage Folders view, where the marked folders will be synchronized during the next sync session.Note: Make sure to mark your e-mail sent folder for synchronization, or you won’t be able to view sent message status.featuresview status of sent e-mailPress Start >Messaging > (e-mail account)Menu >Folders >OutboxMessages in the Outbox have not been sent. To send a message, scroll to it and press Menu >Send/Receive.receive e-mailIf your phone is set up to automatically check for new messages, your phone will show e when a new message arrives.Press the Read key to open the message.delete e-mailFrom the Inbox or an open e-mail message, press Menu >Delete.features
36main attractionstake & send a photoPress e to open the camera viewfinder:Tip: In the camera viewfinder, press Menu to adjust picture settings such as mode, manually send and receive e-mailPress Start >Messaging >(e-mail account), then press Menu >Send/Receive.call a phone number in e-mailHighlight a phone number in a message and pressN.move e-mail to personal folderAfter you’re done reading the e-mail, press Menu >Move > (folder).delete a mail accountPress Start >Messaging, scroll to the e-mail account, then press Menu >Delete.Note: You cannot delete your Text Messages or e-mail accounts.featuresempty deleted items folderPress Start >Messaging > (e-mail account), press Menu >Folders, scroll to Deleted items, then press Menu >Delete All.featuresThumbnailsPictures & VideosMenu877 1.0xIMAGEAREA
37main attractionsbrightness, resolution, zoom, white balance, and flash.  1Point the camera lens at the photo subject.2Press e or the center keys to take a photo. Your phone saves the picture and shows it in the viewfinder.3Close the viewfinder or open the camera options menu.To close the viewfinder, press O. You can see your stored picture by pressing Start >Pictures &Videos.To see other camera options, press Menu:•To delete the photo and return to the active viewfinder, select Delete.•To send the photo with E-mail, select Send.•To send the photo with Bluetooth™ wireless, select Bluetooth.•To use the picture as the home screen, select Use as Home Screen.•To edit the picture, select Edit.•To view image properties, like the filename, select Properties.•To view picture option, select Options.Note: To see your stored pictures, press Start >Pictures & Videos. Select the picture to view and press View.Tip: To view pictures located in a folder other than the default pictures folder, including a storage card, press Start >Pictures & Videos, then pressMenu >Folders, and select the folder that contains stored pictures.
38main attractionsself portrait  1Press e to activate the camera.2Press Menu>Mode >Timer.3Press e to start the 5 second delay.4Aim the camera lens at yourself.5When you hear the camera shutter sound, your phone takes the photo and shows it in the viewfinder.picture optionsIn the picture viewfinder press Menu >Options to open the Picture Options Menu. This menu can include the following options:optionGeneralDetermine default picture sizes for e-mail and rotating picture settings.Slide ShowSelect default slide show settings.CameraSelect default locations to store pictures, filename prefixes, and image compression.VideoDetermine audio settings and time limits for video files.option
39main attractionsrecord & play video cliprecord a video clipFind it: Press e, thenMenu >VideoTip: In the video viewfinder, pressMenu to adjust video settings such as still, brightness, quality, and white balance.  1Point the camera lens at the photo subject.2Press e or the center keys to begin recording a video. The viewfinder shows what the video is recording.3Press Stop to end recording the video altogether, or press Pause to pause recording and Resume to continue recording.Note: Videos are automatically stored in your phone. To view them, press Start >Pictures & Videos. Select the video to view and press Play or the center keys.Tip: To view videos located in a folder other than the default video folder, including a storage card, press Start >Pictures &Videos, then pressMenu >Folder, and then select the folder that contains the stored videos.00:05 43:20StopPictures & VideosPauseVIDEOAREARemaining recording time Current recording length
40main attractionsvideo optionsIn the video viewfinder press Menu >Options to open the video options menu:Note: General and Slideshow options are also available in this menu, however these settings are specific to picture files only.play a video clipFor more video playback and Windows® Media Player features, see page 65.Find it: Press Start >Pictures & Videos > video clip >PlayThe video clip plays in the Windows Media Player.Tip: To play video in full screen mode, press Menu >Full Screen. Videos recorded in a low resolution may not play in full screen mode.If a call comes in while watching a video, the video pauses and a call alert appears. You can choose to answer the call or ignore it. To continue watching the movie, select the Playbutton.optionCameraSelect default save locations, video filename prefixes, and image compression.VideoDetermine audio and time limit settings for video files.00:00 70%Now PlayingWindows MediaMenu
41main attractionsvideo playback optionsIn the video playback window press Menu >Options to open the Video Playback Menu. This menu can include the following options:storage cardNote: A storage card is not included with your phone. It is sold separately.You can use a removable microSD storage card with your phone to store multimedia content (such as music, pictures, videos, applications, and files).Caution: Do not remove your storage card while your phone is using or writing files on it.To insert a microSD storage card:optionPlaybackDetermines how the time counter appears, whether to pause playback while using another program, and whether to resume playback after a phone call.VideoOptions for showing in full screen and when to scale to fit window.NetworkSelects default network settings for streaming media.LibraryDetermines if the player starts on the Library view.SkinsDetermine Windows® Media Player skin theme.ButtonsSet playback button mapping.option
42main attractions  1Open the memory slot cover by gently lifting the cover away from the phone as shown.2Insert the storage card into its slot, with the card’s metal contacts facing down.3Place the storage card cover back in place and push it to close it.Caution: Don’t bend or scratch your storage card. Keep it away from static electricity, water, and dirt.Note: Your phone supports microSD cards up to 2GB. To save storage space on your phone, move media files (pictures, videos, music) to a storage card as often as possible.download and copy media filesYou can copy or download media files from your computer or the Internet onto your phone. copy files from your computerTo copy files from your computer to your phone:Note: You must have Microsoft® Exchange ActiveSync or Windows® Mobile Device Center installed on your PC, as described on page 32.  1Connect the phone to your PC. 2In ActiveSync on your PC, select Explore and double-click My Windows Mobile device.3On your computer, find the files you would like to copy to your device and
43main attractionspaste the files into the My Windows Mobile folder.4Resync your phone and computer and then view the picture or video on your phone from Start >Pictures & Videos.Bluetooth™ wirelessYour phone supports Bluetooth wireless pairing (also called linking or bonding). You can pair your phone with a Bluetooth headset or car kit, or pair your phone with a computer to exchange and synchronize files.Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. turn Bluetooth power on or offIf BluetoothPower is On, your phone can automatically pair with the handsfree device you have used before. Just turn on the device or move it near the phone.To turn Bluetooth on: Press Start >Bluetooth >Bluetooth Manager >Settings then toggle Status to Bluetooth ON. The Bluetooth indicator O appears in the home screen.Note: To extend battery life, use the previous procedure to set BluetoothPower to OFF when not in use. Your phone will not pair with devices until you set BluetoothPower back to ON and pair your phone with the devices again.pair with a headset or handsfree deviceBefore you try to pair your phone with a device, make sure your phone’s
44main attractionsBluetooth power is on and the device is on and ready in pairing or bonding mode (see the device user’s guide). You can pair your phone with multiple devices, but only use it with one headset device at a time. Your phone lists the devices it finds within range.  1Press Start >Bluetooth >Bluetooth Manager >Hands-free.2Put the device (handsfree headset, stereo headset, keyboard, etc.) in pairing mode.3Press Add. The phone prompts you to verify your device is ready. Press Search. 4Select the device from the list. 5If prompted, enter the device passkey (such as 0000) and press the Accept key.When the devices are paired, an icon appears on the home screen in the Bluetooth Task Tr ay.Tip: For specific information about the Bluetooth device you are using with your phone, refer to the instructions that came with it.send objects to another deviceYou can use Bluetooth pairing to send e-mail, contacts, tasks, calendar items, audio, ring tones, pictures, video, and voice notes from your phone to a computer or other device.  1Press Start >Bluetooth >BT Send Object.2Select the object type and object you want to send.Tip: To select an item, press the center keys.
45main attractions3Press Send.4Select the name of the device to send the file.5To cancel sending an item, press Menu >Cancel.use your phone as a PC remoteYou can use Bluetooth wireless and your phone as a remote control for your computer. For example, want to watch a video on your computer and use your phone as a remote control? Use PC Remote to control when the video plays, stops, or pauses.   1On your computer, turn Bluetooth power on.2On your phone, press Start >Bluetooth >BT PC Remote. If necessary, press Yes to turn on Bluetooth power.3Press Add.4On your computer, right-click on the Bluetooth indicator O in the system tray in the lower right corner of your display. Select Bluetooth Setup Wizard.5In the wizard, indicate that you know the service you want to use, and you want to find a Bluetooth device that provides the service. Select Next.6In the next window, choose Human Interface Device and select Next.7In the next window, make sure that “Show all devices” is chosen in the pull-down menu. Your computer should find your “SmartPhone.” Select your phone, and select Next.8If prompted, enter the device passkey (such as 0000) and press the Accept key.When PC Remote is connected, your phone display shows a key map that tells you what
46main attractionsyour keys control on the PC. To determine which program on your computer to control, on your phone, press Menu and select a program.advanced Bluetooth featuresfeaturesmake phone visible to other deviceAllow a Bluetooth device to discover your phone:Press Start >Bluetooth >Bluetooth Manager >Settings, and check Allow other Bluetooth devices to see this phoneconnect to recognized deviceConnect to a recognized handsfree device:Press Start >Bluetooth >Bluetooth Manager >Hands-free > device namedrop pairing with devicePress Start >Bluetooth >Bluetooth Manager >Hands-free > device name >Disconnectsend object to deviceSend an object to another device:Press Start >Bluetooth >BT Send Objectedit device properties / change device nameEdit the properties of a recognized device:Press Start >Bluetooth >Bluetooth Manager >Hands-free > device name, then pressMenu >Properties >NicknameTip: To change the Bluetooth name of your phone, press Start >Bluetooth >Bluetooth Manager >Settings and enter the name in My Bluetooth name.features
47main attractionsmodem-linkYou can use your phone as a modem to dial in to a network. To do this, you need a Bluetooth™ wireless or USB cable connection.Note: When you activate your phone as a modem-link, your phone’s e-mail, Web browsing, Microsoft® Exchange ActiveSync, and text messaging services are suspended until you deactivate the modem-link.modem-link with Bluetooth™ wirelessTo use Bluetooth wireless to modem-link to a network:Note: You must have a computer that has Bluetooth capabilities for modem-link to work with Bluetooth wireless.  1To make sure other Bluetooth devices can find your phone, you must first turn on Bluetooth wireless. To do this on your phone, press Start >Bluetooth >Bluetooth Manager >Settings then toggle Status to Bluetooth ON. See Bluetooth wireless on page 56 for more information.2On your computer, launch the Bluetooth devices applet from the task bar.Note: Not all computers have the same procedure to locate the Bluetooth window and setup of dial-up networking. Please refer to your computer operating help system for more information.3On your computer, right-click the Bluetooth icon in the Windows task bar, select the Quick Connect menu, Dial-up Networking and then Find devices.
48main attractions4The computer finds your phone and shows the dial up networking window.Now you can use your phone as a modem to connect to a service provider or network.modem-link with a cableNote: Do not connect your data cable to your phone and computer until the following steps tell you to do so.To use a USB cable with your phone to connect with modem-link to a network, first you must install networking drivers onto your computer.   On your computer:1Place the provided Getting Started Disc into the CD Drive on your computer. Your computer automatically launches the Getting Started Disc.Note: If you do not have the Getting Started Disc, or want the latest version of the device and computer drivers, go to www.motorola.com/q9. 2In the Getting Started Disc application, go to the Additional Tools screen and select the Dial-Up Networking Software.3Follow the prompts as directed to install the drivers onto your computer.On your phone:Now, you need to enable modem-link on your phone and install phone drivers:4On your phone, press Start >Settings >Connections >USB Device Type >Modem, and pressDone.
49main attractions5Using the USB data cable, connect the phone to your PC. The driver is installed on your computer and ready for setting up a network connection.On your computer:After you set up your computer and phone, you can establish a new network connection on your computer:Note: This procedure might not work on all computers. Please refer to your computer operating help system for more information.6Right-click on My Computer and select Properties.7Select the Hardware tab.8Press the Device Manager button.9Expand the Modems list.10Right-click Smartphone Wireless USB Modem and select Properties. 11Select the Advanced tab, and enter extra initialization commands required by your service provider. For details, contact your service provider. 12Select Start >Control Panel >Network and Internet Connections >Network Connections. In the Network Connections window, select Create a new connection under Network Tasks.13Follow the prompts to connect to the Internet using a modem: •Network Connection Type: Connect to the Internet •Getting Ready: Set up My Connection Manually•Internet Connection: Connect using a dial-up modem
50main attractions•Connection Name: Enter a unique identifier for ISP name.•Number to Dial: *99#•Connection Availability: Anyone's Use•User Name: get this information from your service provider as required•Password: get this information from your service provider as required•If you do not plan to use your phone as the default Internet connection, then do not check Make this the default Internet connection.•If Microsoft® Windows® firewall is not enabled, do not check Turn on Internet connection firewall for this connection.Note: You might need to deactivate your computer proxy server settings to let modem-link access the Internet. To deactivate these settings, open your Web browser and select Menu >Tools >Internet Options >Connections >Settings >Proxy Server, then deselect Use a proxy server for this connection).disconnect modem-linkTo disconnect modem-link, you’ll need to perform steps on your computer and your phone. On your computer:  1Go to task bar and right-click on the Network Connection icon.2Select Disconnect.Your computer disconnects the modem-link.On your phone, to return your phone to ActiveSync mode for USB connections, press Start >Settings >Connections >USB Device Type >ActiveSync.
51main attractionsNote: Once you are no longer using modem link, you may need to reactivate your computer’s proxy settings. Please check with your Internet provider.flight modeYou can turn off your phone’s network and Bluetooth™ services to safely access your address book, games, camera, and music in areas where cellular network access is prohibited (such as during flights and in hospitals). Press and holdX until the Quick List appears. Select Wireless Manager. Scroll toAll and press the center keys.media playerA version of Windows® Media Player Mobile version 10.2 or higher for Smartphone is available on your to phone to play digital audio and video files that are stored on your phone or on the Web.Windows Media Player Mobile can play the following types of files: Windows Media Audio (WMA), Windows Media Video (WMV), MP3, AAC, eAAC, eAAC+, WAV, and Real Audio.Find it: Press Start >Windows Media•To play or pause a music or video file, press j.00:00 70%Now PlayingWindows MediaMenu
52main attractions•To skip to the previous or next file, press the navigation keyS left or right.•To increase or decrease the volume, press the navigation keyS up or down.Tip: If you need to turn the sound off, press #.•To switch to full screen video playback, press 0.•To fast forward or rewind, press and hold the navigation keyS left or right.Tip: Do you want to play a song or video on the Internet or network? Use the Open URL command. From the Library view, press Menu >Open URL (if you need to get to the Library view, in Windows Media Player, press Menu >Library). For more information about downloading or copying video files, see page 56.•To listen through a stereo Bluetooth headset, see page 43.set video controlsYou can set up keys on your phone to control the media player.  1From the media player, press Menu and select Options.2Select Buttons.3Scroll to the media player action you want to assign a button or key press.4Press Menu and choose Assign, Reset, or None. 5Once you have assigned key presses to the medial player controls, press OK and Done to complete the set up.
53main attractionsweb browserYou can use the browser to search and view the Web.Find it: Press Start >OperaNote: Not all Web file formats are supported.•To go to a Web page, press Action >Go to. Enter the address and press OK.•To go to a link in a Web page, use the navigation keyS to highlight the link and then press the center keys.•To change connection options, press Menu>Tools >Settings >Connections.•To show/hide pictures, press Menu >Display >Load Images.•To add a Web address to your Favorites, open the Web page and press Action >Bookmark this page.file managerYou can use File Manager to sort, view, copy, and move files on your phone or storage card. Action1:Opera BrowserBrowser Links» Link 1» Link 2» Link 3» Link 4SearchMenuPress Menu to change browser settings and other options.Press Action to open navigation options.Your browser homepage appears.
54main attractionsFiles you might want to use in file manager include text, pictures, music, and video files.Find it: On the home screen, press Start >File Managertask managerWant to see what programs are running (active) on your phone? Use the Task Manager to see the programs, or stop a specific program from running. Find it: On the home screen, press Start >System Tools >Task ManagerTip: Need to stop running program? In Task Manager, select the program and press Menu >Kill.Note: If you want to completely remove a program from your phone, from the home screen, press Start >Settings >Remove Programs.
55basicsbasicsSee page 1 for a basic phone diagram.displayThe home screen appears when you turn on the phone. To dial a number from the home screen, press number keys and N.Note: Your home screen may look different, than this one.Soft key labels show the current soft key functions. For soft key locations, see page 1.Press the navigation keyS up, down, left, or right to scroll to basic menu items or text in StartHome ServiceText Messages (0)No upcoming appointments.Profile: Normal12:00 PM12/31/07Contacts
56basicsthe home screen. Press X to return to the home screen.Status indicators can appear at the top of the home screen: 1 Voicemail Indicator – Shows when you have new voicemail.Center SelectNavigationLeft Soft KeyRight Soft KeyBrowser BackEnterCapsVoice RecognitionCameraMultimediaSpaceAltCalendarContactsStart Contacts5. Roam6. Active Line8. Battery Level7. Profile9. Signal Strength4. Call Forward3. Bluetooth2. Message1. VoicemailHome ServiceText Messages (0)No upcoming appointments.Profile: Normal12:00 PM12/31/07
57basics2 Message Indicator – Shows when you receive new messages. Indicators can include:3 Bluetooth™ Indicator – Shows E when you have a Bluetooth wireless connection.4 Call Forward Indicator – Shows D when call forwarding is on.5Roam Indicator – Shows G when your phone is seeking or using a network outside your home network. Other indicators can include:6 Active Line Indicator – For multi-line SIM cards, this indicates whether line H or I is active.7 Profile Indicator – Shows when your ring style is set to Silent (Q) or Vibrate (<). No indicator appears when the ring style profile is Normal, Outdoor, or Automatic.Note: A % appears when the speakerphone is on (see page 61). 8 Battery Level Indicator – Vertical bars show the battery charge level. Recharge the battery when your phone shows one or two bars. Arrow indicators above the battery indicator, signifies data transfer to the phone.9 Signal Strength Indicator – Vertical bars show the strength of the network connection. You can’t make or receive calls when no vertical bars appear.Cnew e-mail or text messageBtext and voicemail messagefhome GPRS)roaming GPRS\EDGEBHSDPA3G3G
58basicstext entryYou can enter text and numbers using the keypad. When you select a field that requires text or numbers, the phone automatically selects the appropriate entry mode. An indicator at the top right of the display shows the entry mode you are currently using.Press Menu to open the sub-menu.Flashing cursor indicates insertion point.Press b to switch entry modes. For indicator descriptions, see the following section.SendText MessagesTo:0/160Menu
59basicsPress b in a text entry view to select an entry mode:•To delete one character, pressD. Hold D to keep deleting.•To start a new line, pressj.•To enter capital letters, pressk to switch to all capital letters (á), no capitals (Á), or next letter capital (Â).•To enter the number or character above the letter on each key, press the Alt keyb. Pressb twice to lock It. To enter other special characters and foreign alphabet characters, press b followed by the Shift keyk.text predictionAs you enter letters, your phone might try to predict the word. For instance, it might predict “program” when you enter “prog”.entry modesiEnters the large character on each key (such as Q).ÃEnters the small symbol or number on the next key pressed (such as!), then returns to the previous text entry mode.ÄEnters the small symbols and numbers on the keys until you pressb again.Your phone automatically chooses Ä for entries that only allow numbers, like phone numbers.
60basicsTo accept the prediction, pressSright. To see alternate predictions, holdSdown. To enter a space after your characters (such as “prog”), pressf. To turn off text prediction, pressStart >Settings >Text Input Settings and uncheck Text Prediction.Pressbk>Setup to turn off text prediction, change its language, or clear its memory of the words you’ve used.volumeTo set the earpiece volume, press and hold the side select key to show the volume, then press the side scroll keys to adjust the volume. Your phone uses this same volume setting for its speaker or a headset.To set the ringer volume, press and hold the side back key to show the volume, then press the side scroll keys to adjust the volume.•Need to change profiles on the fly? On the home screen, scroll to and select Profile. Choose from Normal, Silent, Meeting and others.•Want to turn off a sound? Press Start >Settings >Sounds. Highlight the desired item and select the sound you want to associate with that item.Tip: You can eliminate the ringer volume instantly when an incoming call comes in--just use the side scroll keys to turn the ringer off.Volume UpVolume DownBack KeySide Select Key
61basicshandsfree speakerNote: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.You can use your phone’s handsfree speaker on calls without holding the phone to your ear.Note: The handsfree speaker won’t work when your phone is connected to a car kit or headset.lock & unlock phoneYou can manually lock your phone to prevent accidental keypressesTo lock your phone, press and hold X until the Quick List opens. Then, select Lock. Your left soft key becomes Unlock. To unlock your phone, pressUnlock and enter your password. Your phone uses * if you have not set a password.To keep others from using your phone, change your password:Find it: From the home screen, pressStart >Settings >Security >Device Lock  1Check the Prompt if device unused for checkbox, and select the amount of time for the phone to be inactive before automatically locking.2Choose a password type that is either simple (4-digit number) or strong alphanumeric (a hard-to-guess password with at least 7 characters, including
62basicsuppercase and lowercase letters, numerals, and punctuation).3Enter and confirm your password.4Press Done. To unlock the phone, press Unlock. When you see the unlock prompt, enter your password and press Done.Tip: Be certain to remember your password. Without your password, you can reset your phone, but it will result in the loss of your personalized settings and all content stored in phone memory. To perform a hard reset, hold down the center keys for 5 seconds while turning the phone on.Note: You can make emergency calls on a locked phone (see page 96). A locked phone still rings or vibrates for incoming calls or messages, but you do not need to unlock it to answer.
63customizecustomizeprofilesEach profile uses a different set of sounds, ring styles, earpiece volume settings, or vibrations for incoming calls and other events. For example, the Outdoor profile volume is much louder than the Normal profile.Here are the profiles you can choose:Indicators can appear at the top of your home screen for the Silent (Q) and Vibrate (<) profiles. A % means the speakerphone is on (see page 61).Note: The Automatic profile is the same as Normal, except that it automatically switches to Vibrate during any event stored in your Calendar.To choose your profile:Find it: On the home screen, scroll and select Profile: > profile style namechange ring tones in profileYou can change the ring tones for incoming calls and other events. Your changes are saved in the current ring style profile.Find it: Press Start >Settings >SoundsNote: Changes made to the alert settings will have no effect when using the Silent profile.Normal Vibrate AutomaticSilent Outdoor
64customize  1Scroll and highlight the sound you want to change, then press the navigation keyS right or left to change it.2Press the Donekey to save the sound setting.Note: If you download a sound file for a ring tone, it does not automatically save in the Sounds location. To move your sound file, press Start >File Manager >My Documents. Highlight the sound file you want to copy to the Sound location, press Menu > File >Copy to and select Application Data >Sounds. If the sound file is not located in the My Documents folder, go to the folder where the sound file is stored and copy it to the Sounds folder.time & dateYour service provider usually sets the time and date on your phone. To change it manually:Find it: Press Start >Settings >Clock & Alarm >Date and Time  1In Time Zone, use the navigation keyS to select your time zone.Note: Update your time zone when you travel, to make sure your phone’s calendar events appear at the right time.2In Date, edit the month, day, or year.3In Time, edit the hour, minute, and second.4Press Doneto save the clock and date settings.You can specify the date and time style by changing the regional settings. Press Start >Settings >Regional Settings.
65customizehome screenSet a photo, picture, or animation as a wallpaper (background) image or change your layout and color scheme on your home screen.Find it: Press Start >Settings >Home Screenchange background image Want to copy an image from your PC to your phone to use as a background image? Note: You must have Microsoft® Exchange ActiveSync on your PC installed as described on page 32.  1Connect the phone to your PC. 2On your PC, copy the image file you want. The file format must be .gif, .jpg, or .bmp. 3In ActiveSync on your PC, select Explore and double-click My Windows® Mobile device.4Double-click Application Data, double-click Home, and paste the image into that folder. Note: If you download a picture file for a wallpaper, it might not automatically save in the My Pictures folder. To move your optionsHome Screen LayoutSelect a layout for the home screen.Color SchemeSelect a color scheme for the display.Background ImageSelect a picture for your wallpaper image, or None for no wallpaper.Time outSelect the time interval before the display will go inactive or Never.
66customizepicture file, press Start >File Manager >My Documents. Highlight the picture file you want to copy to the My Pictures location, press Menu >File >Copy to and select My Documents >My Pictures. If the picture file is not located in the My Documents folder, go to the folder where the sound file is stored and copy it to the My Pictures folder.backlightTo save battery life, your backlight turns off when you’re not using your phone. The backlight turns back on when you press a key. To set how long your phone waits before the backlight turns off:Find it: Press Start >Settings >Power Management >Backlight time out on battery or Backlight time out on ACanswer optionsTo  u s e  any key to answer an incoming call, press Start >Settings >Phone >Call Options >Any key answer.third-party applicationsThird-party applications, or add-on programs, can include e-mail, security, mobile office, and productivity software. These products can typically be downloaded and installed immediately. Compatible commercial and free applications are available on the Internet. For more information, see the downloads catalog on the Motorola Support Web site at: www.motorola.com/consumer/support, or see your service provider’s Web site.Note: Applications written for previously released devices or older versions of Windows Mobile may not function reliably on
67customizethis phone. Contact the application provider to check compatibility before installing the application on this phone.
68callscallsTo make and answer calls, see page 20.turn off a call alertYou can use the side scroll keys to turn off the ringer before answering the call.recent callsYour phone keeps a list of incoming and outgoing calls, even for calls that didn’t connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added.Find it: Press Start >Call HistoryHighlight a call, then:•To call the number, press N.•To see call details (like time and date), press the center keys.•To see Menu Options, press Menu from the Call History view. This menu includes:optionsFind ContactFind this phone number in your Contacts.Send Text MessageSend a text message to this phone number.E-mailSend an e-mail message to this contact.View TimersView the call times for this call and all calls.
69callsredial  1Press N from the home screen to see the dialed calls list.2Highlight the entry you want to call, then press N.If you hear a busy signal and you see Call Failed, Number Busy, press N or the RETRYkey to redial the number. When the call goes through, your phone rings or vibrates one time, shows Redial Successful, and connects the call.view missed callsYour phone keeps a record of your unanswered calls.  1Press Start >Call History.2Press Menu >Filter >Missed Calls.caller IDCalling line identification (caller ID) shows the phone number for an incoming call on your home screen.Delete/ Delete ListDelete this call from the Call History.Save to ContactsSave this number to a contact.FilterFilter all calls in the Call History list. Filtering calls allows you to group calls in a specific matter. For example, if you filter the list for all Missed Calls, all the incoming phone calls that you did not answer will be listed first.options
70callsYour phone shows the caller’s name and picture when they’re stored in your contacts, or Incoming Call when caller ID information isn’t available.You can set your phone to play a distinctive ringer ID for specific entries stored in your contacts (see page 75).emergency callsYour service provider programs one or more emergency phone numbers, such as 911 or 112, that you can call under any circumstances, even when your phone and keypad are locked.Note: Emergency numbers vary by country. Your phone’s preprogrammed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.  1Press the keypad keys to dial the emergency number.2Press N to call the emergency number.international callsIf your phone service includes international dialing, press and hold 0 to insert your local international access code (indicated by +). Then, press the keypad keys to dial the country code and phone number.speed dialYou can use speed dialing in two ways: quick access for up to 98 phone numbers and shortcuts to features found in the Start menu
71callsincluding e-mail, calendar, and Bluetooth™ Manager.To access speed dial entries, press and hold the single-digit speed dial number for one second. If the speed dial is two digits, press the first digit, then press and hold the second digit. The phone dials the phone number, opens a new e-mail message, or goes to the Web page. phone numbersYou can set the speed dial to call the entries in your phone’s contact list:  1Press Start >Contacts.2Scroll to the desired contact and press the center keys.3Select the phone number or e-mail address for which to create the speed dial.4Press Menu >Add to Speed Dial.5In the Keypad Assignment, select the speed dial number to use.Note: Speed dial 1 is reserved for calling your voicemail.6Press Done.To delete a speed dial entry, press Start >Speed dial, scroll to the entry, then pressMenu >Delete.menu shortcutsYou can set a shortcut speed dial to open an application on your phone:  1Press Start.2Scroll to the icon of the application you want a shortcut for and press Menu >Add to Speed Dial.
72calls3In the Keypad Assignment, select the speed dial number to use.Note: Speed dial 1 is reserved for calling your voicemail.4Press Done.Note: To delete a shortcut, press Start >Speed Dial, scroll to the shortcut, then press >Menu >Delete. Your service provider might add a Voicemail shortcut you cannot delete.voicemailNote: Your service provider may include additional information about using this feature.Your network stores the voicemail messages you receive.When you receive a voicemail message, your phone shows the voicemail message indicator w and New Voicemail. To  check voicemail messages:Press and hold 1.Note: You can’t store a pause (p) or wait (w) character in your voicemail number. If you want to store a voicemail number with these characters, create a contact for your voicemail number (see page 20) and use the contact to call your voicemail.three-way callingWhile connected to a call:  1Place your current call on hold by pressing N.
73calls2Enter the number of the other person you wish to connect to a three-way call and pressN.3Once you are connected to the other phone, you can pressSwap to switch between the calls, or press Menu >Conference to combine them.If you receive a second call while you are already on a call:•To answer the second call and put the first call on hold, press Answer. Then, you can pressSwap to switch between the calls, or press Menu >Conference to combine them.•To send the second call to your voicemail, pressIgnore.
74other features—advanced callingother featuresNote: To open the main menu from your home screen, press Start. To scroll through the pages of menu options, press the navigation keyS down. To select a menu option, press the center keys.advanced callingfeaturescall forwardingSet up or cancel call forwarding:Press Start >Settings >Phone >Call ForwardingNote: If you choose No Reply, you can set how many seconds your phone waits before it forwards a call.voice dialTo voice dial, press and hold h in your home screen. When prompted, say “Call,” followed by a number or contact name.TTY callsSet up your phone for use with an optional TTY device:Press Start >Settings >Phone Accessibility >TTYNote: TTY does not work from mobile phone to mobile phone.features
other features—contacts75contactsTo store and call contacts, see page 20.call a phone number in a messageE-mail or text messages can contain phone numbers that have an underline, like a Web site hyperlink. To dial one of these numbers, scroll to it and pressN.featuressearch for contactEnter the first few letters of the contact's name. The phone searches through the contact list and shows the name.edit contactPress Start >Contacts, scroll to a contact, then press Menu >Editfeaturesset ringer ID for a contactNote: You cannot store a ringer ID for SIM Contacts.To easily identify who is calling you by the ring tone, you can assign a custom ring tone to each contact. Press Start >Contacts, scroll to a contact, then press Menu >Edit >Custom Ring Tonefeatures
76other features—contactsset picture ID for contactNote: You cannot store a picture ID for SIM Contacts.Assign a photo or picture to appear when you receive a call from an entry:Press Start >Contacts, scroll to a contact, then press Menu >Edit >PictureSelect a picture, or select Camera to take a new picture for the contact.Tip: Want to remove a picture ID? Press Start >Contacts, scroll to a contact, pressMenu >Edit, then pressMenu>Remove Pictureset category for contactNote: You cannot store a category for SIM Contacts.Press Start >Contacts, scroll to a contact, then press Menu >Edit >Categoriesfeaturesset category viewPress Start >Contacts, then pressMenu>Filtersend contact to another deviceUse a Bluetooth™ connection to send a contact to another phone, computer, or device:Press Start >Contacts, scroll to a contact, and press Menu >Send via BluetoothIf necessary, your phone asks you to turn on Bluetooth power. Your phone searches for Bluetooth devices. Select the one you want and press the center keys. Your phone tells you when the transfer is complete.For more about Bluetooth connections, see page 56.features
other features—personalizing77personalizingfeatureslanguageSet menu language:Press Start >Settings >Regional SettingsNote: You must turn your phone off and on again for the changes to take effect.Tip: While you enter text (such as in a text message), your phone suggests words. To change the language for these suggestions, pressMenu >Languages in the text entry screen.accessibilityYou can set system font size, multipress timeout, confirmation timeout, and in-call alerts:Press Start >Settings >Accessibilityring volumePress Start >Settings >ProfilesHighlight the desired profile, then press Menu>EditUnder Ring Volume, press the navigation keyS left or right to adjust the volume for that profile.Tip: You can eliminate the ringer volume instantly when an incoming call comes in--just use the side scroll keys to turn the ringer off. features
78other features—personalizingsoundsTo change the default sounds for ring tone, reminders, new messages, alarm clock, or keypad controls:Press Start >Settings >SoundsNote: Changes made to the alert settings will have no effect when using the Silent profile.alarmPress Start >Settings >Clock & Alarm >AlarmTip: Need to change or set the alarm alert style? PressStart>Settings >Sounds >Alarm Clock.featuresowner informationIt’s a good idea to enter and check your owner information. It lets someone return the phone to you if you lose it:Press Start >Settings >Owner Informationmaster resetTo return your phone to original settings: Press Start >System Tools >Master ResetThe default master reset code is 000000(6 zeroes).Master reset does not reset the unlock code, security code, and lifetime timer.features
other features—call times79call timesNetwork connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressingO. This time includes busy signals and ringing.The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, contact your service provider.master clearCaution: Master clear erases all information you have entered (including contacts and calendar events) and content you have downloaded (including photos and sounds) stored in your phone’s memory. After you erase the information, you can’t recover it.Press Start >System Tools >Master Clearfeaturesfeaturessee call timersShow call timers:Press Start >Call History, then press  Menu>View Timersreset call timersTo reset all call timers to zero (0), except for the Lifetime calls timer:Press Start >Call History, then pressMenu>View Timers, then pressMenu>Reset Timers
80other features—handsfreehandsfreeNote: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.network connectionsfeaturesspeakerphoneActivate a connected external speakerphone during a call:Pressh or press Menu >Speakerphone On.Note: With a Bluetooth™ headset press Menu >Handsfree Off and then press Menu >Speakerphone On.featurescreate proxy, Virtual Private Network (VPN), or dial-up network A Virtual Private Network lets you connect securely to your enterprise through IPsec. This connection requires a policy definition from your IT department. Your IT department can send you the policy in a file, or give you the policy to enter manually. Once you receive the policy file or information:Press Start >Virtual Private NetworkSelect a policy to open a connection, or press Menu >New to enter a new policy definition.To close the secure connection, pressLogoff.
other features—calendar81calendarbeamTo allow your phone to receive data sent from other devices over a Bluetooth™ connection:Press Start>Settings >Connections >Beamfeaturesadd new calendar event Press Start >Calendar, then press Menu>New AppointmentNote: To schedule an all-day event, select the All day event check box under End time. All-day events do not occupy blocks of time in the calendar; instead, they appear in banners at the top of the calendar.featuresview calendar eventPress Start >Calendar to open the calendar for today.•To see days before or after today, press the navigation keyS left or right.•To quickly see a specific date, press Menu>Go to Date.•To see your whole week’s events, pressWeek.Shortcut: Today’s events appear on your home screen. To see event details, scroll to it and press the center keys.features
82other features—calculatorcalculatorcalendar event reminder The default reminder time for tasks and calendar items is 15 minutes. To change this default:Press Start >Calendar, then press Menu>Tools >Options >Set Reminderssend calendar event to another deviceUse a Bluetooth™ connection to send a calendar event to another phone, computer, or device:From the calendar item, press Menu >Send via Bluetooth.Select the device to which you want to send the item.For more about Bluetooth connections, see page 56.featuresrespond to a meeting request You can receive and respond to meeting requests on your phone in a similar manner as you do in Outlook on your PC.Press Start >Messaging > (e-mail account) >meeting requestPress Accept or Menu >Declineor TentativefeaturescalculatorPress Start >Accessories >Calculatorfeatures
other features—security83securityphone informationfun & gamesfeaturesmanage certificatesEnable or disable Internet access certificates stored on your phone:Press Start >Settings >Security >CertificatesCertificates are used to verify the identity and security of Web sites when you download files or share information.featuressoftware versionTo view your phone software version:Press Start >Settings >Aboutmemory & storageTo see the total, used, and available memory on your phone and storage card:Press Start >System Tools >Memory Managerfeaturesmanage picturesManage pictures:Press Start >Pictures & Videosfeatures
84other features—fun & gamesmanage soundsManage ring tones and music that you have downloaded or composed:Press Start >Windows MediaFor more information about Windows® Media, see page 65.manage video clipsManage video clips:Press Start >Pictures & VideosFor more information about Windows® Media, see page 65.start Web browserPress Start >OperaFor more information about Internet Explorer Mobile, see page 68.featuresclose Web browserIn the browser, press Menu >Exitdownload objects from Web page To download a picture, sound, or phone theme from a Web page: Highlight the file, press the Selectkey, then press the Storekey.To download a picture or other object from a Web page: Highlight the item, press Menu, and choose an option such as Save image.play games on your phonePress Start >Gamesfeatures
85service & repairservice & repairTip: Motorola Software Update is an easy way to update your phone. Make sure you have the latest available software updates at www.motorola.com/q9.If you have questions or need assistance, we're here to help.Motorola Support:Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired).Microsoft® Windows® Mobile and ActiveSync Support:Windows Smartphone: http://www.microsoft.com/windowsmobile/help/smartphone/
86SAR DataSpecific Absorption Rate DataSAR Da taThis model meets international guidelines for exposure to radio waves.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles devices used by the general public is 2 W/kg and the highest SAR value for this device when tested at the ear was 0.83 W/kg.1 As mobile devices offer a range of functions, they can be used in other positions, such as on the body as described in this user guide.2 In this case, the highest tested SAR value is 0.86 W/kg.1As SAR is measured utilizing the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network.While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a “hands-free” device to keep the mobile phone away from the head and body.Additional Information can be found on the websites of the World Health Organization (http://www.who.int/emf) or Motorola, Inc. (http://www.motorola.com/rfhealth).1. The tests are carried out in accordance with international guidelines for testing. The limit incorporates a substantial margin for safety to give additional protection for the public and to account for any variations in measurements. Additional related information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.2. Please see the Safety and General Information section about body worn operation.
Warranty87Motorola Limited Warranty for the United States and CanadaWar r an t yWhat Does this Warranty Cover?Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:Products and AccessoriesProducts Covered Length of CoverageProducts and Accessories as defined above, unless otherwise provided for below.One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection.Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
88WarrantyExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.SoftwareConsumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product.Products and Accessories that are Repaired or Replaced. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.Products Covered Length of CoverageProducts Covered Length of CoverageSoftware. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).Ninety (90) days from the date of purchase.
Warranty89ExclusionsSoftware Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.Who Is Covered?This warranty extends only to the first consumer purchaser, and is not transferable.What Will Motorola Do?Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.How to Obtain Warranty Service or Other InformationYou will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.USA Phones1-800-331-6456Pagers1-800-548-9954Two-Way Radios and Messaging Devices1-800-353-2729Canada All Products1-800-461-4575TTY1-888-390-6456For Accessories and Software, please call the telephone number designated above for the product with which they are used.
90WarrantyWhat Other Limitations Are There?ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.
WHO Information91Information from the World Health OrganizationWHO Inf ormati onPresent scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int./peh-emf
92Microsoft LicenseMicrosoft End User License AgreementMicrosoft Licens eYou have acquired a device ("DEVICE") that includes software licensed by Motorola, Inc. ("Motorola") from one or more third-party licensors ("Licensor"), for use in connection with wireless network services provided under separate agreement between you and a wireless telecommunications provider ("Mobile Operator"). Those installed software products provided by Licensor, as well as associated media, printed materials, and "online" or electronic documentation ("SOFTWARE") are protected by international intellectual property laws and treaties. SOFTWARE includes software already installed on the DEVICE ("DEVICE Software") and Licensor software contained on any CD-ROM disk accompanying the DEVICE ("Desktop Software").The SOFTWARE is licensed, not sold. All rights reserved.IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA"), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).1. GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:1.1. DEVICE Software. You may use the DEVICE Software as installed on the DEVICE (including as installed on removable media installed in the DEVICE). All or certain portions of the DEVICE Software may be inoperable if a proper account is not established or maintained with an appropriate Mobile Operator, or if the Mobile Operator's network facilities are not operating or configured to operate with the DEVICE software.1.2. Desktop Software. If Desktop Software is included with your DEVICE, you may install and use the Desktop Software on one (1) or more computers to exchange information with one (1) or more computing devices that contain a compatible version of the DEVICE Software. For other software component(s) contained in the Desktop Software, you may install and use such components only in accordance with the terms of the printed or online end user license agreement(s) provided with such component(s). In the absence of an end user license agreement for particular component(s) of the Desktop Software, you may install and use only one (1) copy of such component(s) on the DEVICE or a single computer with which you use the DEVICE.1.3. Back-up Copy. If Motorola has not included a back-up copy of the DEVICE Software with the DEVICE, you may make a single back-up copy of the DEVICE Software. You may use the back-up copy solely for archival purposes.
Microsoft License931.4. Microsoft Windows® 2003.  If Microsoft Outlook® 2002 is included with your Device, the following terms apply to your use of Microsoft Outlook® 2002: (i) regardless of the information contained in "Software Installation and Use" section of the online EULA you may install one (1) copy of Microsoft Outlook® 2002 on one (1) computer to use, exchange data, share data, access and interact with the DEVICE, and (ii) the EULA for Microsoft Outlook® 2002 is between Motorola and the end user - not between the PC manufacturer and end user.2. Speech/Handwriting Recognition. If the Software includes speech and or handwriting recognition component(s), you should understand that speech and handwriting recognition are inherently statistical processes; that recognition errors are inherent in the processes; that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors.  Motorola, its affiliates, subsidiaries, or suppliers shall not be liable for any damages arising out of errors in the speech and handwriting recognition processes.3. Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.4. Single DEVICE. The Device Software is licensed with the DEVICE as a single integrated product. The DEVICE Software may only be used as part of the DEVICE, notwithstanding any installation of the DEVICE Software on removable media.5. Single EULA. The package for the DEVICE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the DEVICE Software.6. Rental. You may not rent or lease the SOFTWARE.7. Software Transfer. You may not permanently transfer any of your rights under this EULA with regard to the DEVICE Software or Desktop Software, except as permitted by the applicable Mobile Operator. In the event that the Mobile Operator permits such transfer, you may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the Software is an upgrade, any transfer must include all prior versions of the SOFTWARE.8. Termination. Without prejudice to any other rights, Motorola, Licensor and their affiliates and subsidiaries may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.9. Security Updates. The SOFTWARE may include digital rights management technology. If SOFTWARE does contain digital rights management technology, content providers are using the digital rights management technology ("Licensor DRM") contained in the
94Microsoft LicenseSOFTWARE to protect the integrity of their content ("Secure Content") so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure Content ("Secure Content Owners") may, from time to time, request Licensor, or its subsidiaries or affiliates to provide security related updates to the Licensor DRM components of the SOFTWARE ("Security Updates") that may affect your ability to copy, display and/or play Secure Content through Licensor software or third party applications that utilize Licesnor DRM. You therefore agree that, if you elect to download a license from the Internet which enables your use of Secure Content, Licensor, its subsidiaries or affiliates may, in conjunction with such license, also download onto your DEVICE such Security Updates that a Secure Content Owner has requested that Licensor, its subsidiaries or affiliates, to distribute.  Licensor, its subsidiaries or affiliates will not retrieve any personally identifiable information, or any other information, from your DEVICE by downloading such Security Updates.10. Consent to Use of Data. You agree that Licensor, its subsidiaries and affiliates may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE..  Licensor, its subsidiaries and affiliates may use this information solely to improve their products or to provide customized services or technologies to you.  Licensor, its affiliates and  subsidiaries may disclose this information to others, but not in a form that personally identifies you.11. Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorize Licensor, its subsidiaries and affiliates, and/or their designated agent to use this information solely to improve their products or to provide customized services or technologies to you.  Licensor, its subsidiaries and affiliates may disclose this information to others, but not in a form that personally identifies you.12. Internet-Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that Licensor, its affiliates and subsidiaries may automatically check the version of the SOFTWARE and/or its components that you are utilizing and my provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device.13. Links to Third Party Sites. The SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are NOT under the control of Motorola, Licensor,  or their affiliates or subsidiaries. Neither Motorola, Licensor, nor their affiliates or subsidiaries are responsible for (i) the contents of any third party sites, any links contained in third sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by Motorola, Licensor, or their affiliates or subsidiaries.
Microsoft License9514. Additional Software/Services. The SOFTWARE may permit Motorola, Licensor, their affiliates or subsidiaries to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components").14.1. If Motorola, or its subsidiaries or affiliates, provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.14.2. If Licensor, or its affiliates or subsidiaries, make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the Licensor, or its affiliates or subsidiaries providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s).14.3. Motorola, Licensor, and their affiliates and subsidiaries reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE.15. UPGRADES AND RECOVERY MEDIA.15.1. DEVICE Software. If the DEVICE Software is provided by Motorola, its subsidiaries or affiliates, separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only", you may install one copy of such DEVICE Software on the DEVICE as a replacement copy for the existing DEVICE Software and use it in accordance with the Grant of Software License section of this EULA. 15.2. Desktop Software. If any Desktop Software component(s) is provided by Motorola, its subsidiaries or affiliates, separate from the DEVICE on CD ROM disk(s) or via web download or other means, and labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only", you may (i) install and use one copy of such component(s) on the computer(s) you use to exchange data with the DEVICE as a replacement copy for the existing Desktop Software component(s).16. COPYRIGHT. All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and "applets", incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by Motorola, Licensor, and/or their affiliates, subsidiaries, or suppliers. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by Motorola, Licensor, their affiliates, subsidiaries, and suppliers.17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the
96Microsoft LicenseSOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments.18. PRODUCT SUPPORT. Product support for the SOFTWARE is NOT provided by Licensor, its parent corporation, or their affiliates or subsidiaries.19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION, PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED MATERIALS.
index97indexAaccessibility  77accessories  17, 80accessory connector port  1, 2ActiveSync  23alarm  78alertset  63turn off  51, 53, 60, 68animation  83answer a call  20, 66attachments  33auto-lockphone  61automatic e-mail setup  27Bbackground  65backlight  66battery  18extending battery life  19battery indicator  57battery life, extending  43, 66Bluetooth connection  76, 82Bluetooth indicator  57Bluetooth remote  45Bluetooth wireless  43bonding (See Bluetooth wireless)browser  84disconnect  84Ccalculator  82calendar  81, 82callanswer  20, 66end  20forwarding  74make  20call timers  79caller ID  69, 76camera  36, 39camera key  1, 2cancel message  30car kit  80center key  1, 2certificate management  83codes  61
98indexconference calls  72contacts  70, 75copy files  42, 44Ddate,  64delete program  54dial a phone number  20dialed calls  68display  55, 66download e-mail messages  34download files  42download message objects  34Ee-mail  25, 31, 32attachment  33signature  32e-mail setup  26, 27emergency number  70end a call  20end key  1, 2, 20enternumbers  59text  59exchange server  26Ffile manager  53filter  69flight mode  51forward  33forward calls  74Ggames  84global access look up  30Hhandsfree  80handsfree speaker  61headset  80headset jack  1, 2home screen  55, 65hyperlinkphone number  75IIncoming Call message  70international access code  70ISP  31Llanguage  77linking (See Bluetooth wireless)lockphone  61
index99Low Battery message  57lowercase  59Mmake a call  20make call  75master clear  79master reset  78media player  78, 84buttons  52controls  52menu icons  55menu indicator  55menu key  1, 2menu shortcuts  71message  31, 32, 33message indicator  56, 57message reminders  78messages  25, 31e-mail  25text  25missed call  69Missed Calls message  69modeflight  51modem  47multimedia message  25, 32, 33music  84Nnavigation key  1, 2netowrking  47network settings  80number. See phone numbernumbers  59numeric entry mode  59Oobject exchange  44openprogram  16open program  16operator hosted e-mail  27optional accessory  17optional feature  17over the air (OTA)  22owner information  78, 79Ppairing (See Bluetooth wireless)PC remote  45personalize  77phone  61phone number  21photo  36, 83picture  83picture ID  70, 76power key  1, 2, 20priority  30profile  63program
100indexopen  16Rreceived calls  68recent calls  68redial  69reminders  78remote control  45remove program  54reply  33return a call  69ring style indicator  57ring style, setting  63ring tone  84ringer ID  70, 75ringer volume  77roam indicator  57Ssafety information  8securitylock  61send and receive messages  28send key  1, 2, 20shortcuts  71side scroll keys  1, 2side select key  1, 2signal strength indicator  57signature  32SIM card  17soft keys  1, 2, 55sounds  78, 84speakerphone  80speed dial  70Start menu  16store your number  21symbol entry mode  59sync (cable)  24synch (Bluetooth)  25synchronize  22synchronizing with computer  23Ttask manager  54telephone number. See phone numbertext  59text entry  58text message  31, 32, 33third party applications  66three way calling  72time, setting  64timers  68, 79TTY calls  74turn on/off  20Uunlockphone  61unlock code  61
index101uppercase  59Vvideo  84controls  52video clip  39voice key  1, 2voicemail  72voicemail message indicator  57, 72volume  60, 77volume keys  1, 2Wwallpaper  65warranty  87web  84phone number  75web browser  84disconnet  84web page  84Yyour phone number  21

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