Motorola Mobility T56DN1 Portable Cellular/PCS Transceiver (AMPS/CDMA) User Manual Exhibit 8 Preliminary Users Manual Draft

Motorola Mobility LLC Portable Cellular/PCS Transceiver (AMPS/CDMA) Exhibit 8 Preliminary Users Manual Draft

Exhibit 8 Preliminary Users Manual Draft

APPLICANT:  MOTOROLA, INC. FCC ID: IHDT56DN1EXHIBIT 8INSTRUCTION MANUALA preliminary draft copy of the Users Manual follows:
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DRAFT 3WelcomeWelcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola T300p wireless phone with Push to Talk capability.Earpiece Headset JackInsert headsetaccessory forhands-free use.Status LightSee incoming call& service status.Volume Button (J)Adjust earpiece& ringer volume.Push to Talk (PTT)Button (I)Used for two-waycommunicationswith other PTTsubscribers.Voice KeyMake & use voice recordings.DisplayMicrophone AccessoryConnector PortInsert charger &phone accessories.Right Soft KeyPerform functionsidentified by rightdisplay prompt.Menu Key Power Key/End KeyTurn on/off, endphone calls, exitmenu system.Scroll KeyScroll throughmenus & lists.Left Soft KeyPerform functionsidentified by leftdisplay prompt.Send KeySend & answercalls, view recentdialed calls list.Speakerphone Button (H)Internal Speakerphone
DRAFT 4 Personal Communications Sector600 North U.S. Highway 45Libertyville, Illinois 600481-800-331-6456 (United States)1-888-390-6456 (TTY/TDD United States)1-800-461-4575 (Canada)www.motorola.com (United States)www.motorola.ca (Canada)MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. TrueSync, Sidekick, Starfish and the Stylized Starfish Logo are registered trademarks of Starfish Software, Inc., a wholly owned independent subsidiary of Motorola, Inc.© Motorola, Inc. 2003.Software Copyright NoticeThe Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.Manual number: TBDCover number: 8988485L49-O
DRAFT 5Menu MapMain Menu• Phonebook• Recent Calls• Received Calls• Dialed Calls• Notepad• Call Times• Messages• Voicemail• Create Message•Inbox•Outbox• Quick Notes• Drafts• Browser Alerts• Radio *• Get It Now• Get It Now Shop•Browser• Settings• (see next page)• Ring Styles•Style• StyleDetail•My Tones• Picture Viewer• Shortcuts• Calculator• Datebook• Voice Record* This is the standard phone menu layout. Menu organization and feature names may vary on your phone. Not all features may be available for all users.For example, the Radio feature (left) is available only when the optional FM Stereo Radio Headset accessory is plugged into your phone.
DRAFT 6Settings Menu• Ring Styles•Style• Style Detail•My Tones• Phone Status•My Tel. Number• Active Line• Battery Meter• Other Information• Browser Setup• Connection• Incoming Call• In-Call Setup•In-Call Timer•Answer Options• Security• Phone Lock• Lock Application• Restrict Calls•New Passwords• Location• Other Settings• Personalize• Main Menu•Keys•Greeting• Screen Saver• Banner• Initial Setup• Time and Date• SpeakerPhone• Auto PIN Dial• Auto Redial• Backlight• Status Light• Zoom• TTY Setup•Scroll•Animation• Language• Contrast•DTMF•Master Reset• Master Clear•Network• Current Network• Analog Only• Set Mode• Srvc Status•Service Tone• Call Drop Tone• Car Settings• Auto Answer• Auto Hands-Free• Power-Off Delay• Charger Time• Headset• Auto Answer
DRAFT 7ShortcutsChange display text zoom:Press M, then press and hold M (does not zoom graphics).Display my phone number:Press M #.Dial voicemail number:Press and hold 1.Go to dialed calls list:Press N.Exit menu system:Press O.Go to PTT Contacts List:Press I.
DRAFT 8Contents
DRAFT 9Safety and General InformationIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.The information provided in this document supersedes the general safety information in user’s guides published prior to December 1, 2002.Exposure To Radio Frequency (RF) EnergyYour phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.Operational PrecautionsTo assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards, always adhere to the following procedures.External Antenna CareUse only the supplied or Motorola-approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone.Do NOT hold the external antenna when the phone is IN USE. Holding the external antenna affects call quality and may cause the phone to operate at a higher power level than needed. In addition, use of unauthorized antennas may result in non-compliance with the local regulatory requirements in your country.
DRAFT 10Phone OperationWhen placing or receiving a phone call, hold your phone as you would a wireline telephone.Body-Worn OperationTo maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available. Use of accessories not approved by Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1 inch (2.5 centimeters) from your body when transmitting.Data OperationWhen using any data feature of the phone, with or without an accessory cable, position the phone and its antenna at least 1 inch (2.5 centimeters) from your body.Approved AccessoriesUse of accessories not approved by Motorola, including but not limited to batteries and antenna, may cause your phone to exceed RF energy exposure guidelines. For a list of approved Motorola accessories, visit our website at www.Motorola.com.RF Energy Interference/CompatibilityNote: Nearly every electronic device is susceptible to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your phone may cause interference.FacilitiesTurn off your phone in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.
DRAFT 11AircraftWhen instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.Medical DevicesPacemakersPacemaker manufacturers recommend that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker.Persons with pacemakers should:•ALWAYS keep the phone more than 6 inches (15 centimeters) from your pacemaker when the phone is turned ON.•NOT carry the phone in the breast pocket.•Use the ear opposite the pacemaker to minimize the potential for interference.•Turn OFF the phone immediately if you have any reason to suspect that interference is taking place.Hearing AidsSome digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.Other Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.Use While DrivingCheck the laws and regulations on the use of phones in the area where you drive. Always obey them.When using your phone while driving, please:
DRAFT 12•Give full attention to driving and to the road.•Use hands-free operation, if available.•Pull off the road and park before making or answering a call if driving conditions so require.Responsible driving best practices may be found in the “Wireless Phone Safety Tips” at the end of this manual and at the Motorola website: www.Motorola.com/callsmart.Operational WarningsFor Vehicles With an Air BagDo not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.Potentially Explosive AtmospheresTurn off your phone prior to entering any area with a potentially explosive atmosphere, unless it is a phone type especially qualified for use in such areas and certified as “Intrinsically Safe.” Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Areas with potentially explosive atmospheres are often but not always posted.Blasting Caps and AreasTo avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted “Turn off electronic devices.” Obey all signs and instructions.
DRAFT 13BatteriesBatteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola original batteries and chargers.Your battery or phone may contain symbols, defined as follows:Seizures/BlackoutsSome people may be susceptible to epileptic seizures or blackouts when exposed to blinking lights, such as when watching television or playing Symbol DefinitionImportant safety information will follow.Your battery or phone should not be disposed of in a fire.Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.Your battery or phone should not be thrown in the trash.Your phone contains an internal lithium ion battery.Li Ion BATT
DRAFT 14video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your doctor before playing video games on your phone or enabling a blinking-lights feature on your phone. (The blinking-light feature is not available on all products.)Parents should monitor their children's use of video game or other features that incorporate blinking lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.To limit the likelihood of such symptoms, please take the following safety precautions:•Do not play or use a blinking-lights feature if you are tired or need sleep.•Take a minimum of a 15-minute break hourly.•Play in a room in which all lights are on.•Play at the farthest distance possible from the screen.Repetitive Motion InjuriesWhen you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders:•Take a minimum 15-minute break every hour of game playing.•If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.•If you continue to have sore hands, wrists, or arms during or after play, stop playing and see a doctor.
DRAFT 15Getting StartedWhat's in the Box?Your wireless phone typically comes equipped with a battery and a charger. Other accessory options can customize your phone for maximum performance and portability.To purchase Motorola Original™ accessories, contact the Motorola Customer Call Center at1-800-331-6456 in the United STates or 1-800-461-4575 in Canada.About This GuideThis user’s guide introduces you to your Motorola wireless phone and show you how to use its many features.To obtain the reference guide for your phone, or another copy of this user’s guide, see the Motorola Web site at:http:///motorola.com/consumer/manualsor contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada.Optional FeaturesNote: A reference guide for your phone is also available that describes your phone’s features in more detail.
DRAFT 16This label identifies an optional network or subscription-dependent feature that may not be offered by Verizon Wireless in all geographical areas. Contact your service provider for more information.Optional AccessoriesThis label idenfifies a feature that requires an optional Motorola Original™ accessory.Installing the BatteryYou must install and charge the battery to use your phone. Your phone is designed to be used only with Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use. Action1Remove the battery from its protective clear plastic case.2If necessary, push down the battery door release latch and lift the door off of the phone.Releaselatch031840o
DRAFT 17Charging the BatteryNew batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles. 3Insert the battery, printed arrow first, under the tab at the top of the battery compartment and push down.4Insert the ridge at the bottom of the battery door into the base of the phone, then push the door down and snap it into place.Action
DRAFT 18Note: When you charge the battery, the battery level indicator in the upper right corner of the display shows how much of the charging process is complete.Battery UseBattery performance depends on many factors, including your wireless carrier's network configuration; signal strength; the temperature at which you operate your phone; the features and/or settings you select and use; items attached to the phone’s accessory connector port; and your voice, data, and other application usage patterns.Battery UseCaution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals.Action1Plug the travel charger into your phone with the release tab facing up.2Plug the other end of the travel charger into the appropriate electrical outlet.3When your phone indicates that the battery is fully charged (Charge Complete), press the release tab and remove the travel charger.Release tab
DRAFT 19To maximize your battery's performance:•Always use Motorola Original™ batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.•New batteries or batteries that have been stored for a long time may require a longer charge time.•Maintain the battery at or near room temperature when charging.•Do not expose batteries to temperatures below −10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.•When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator.•Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery. The rechargeable batteries that power this phone must be disposed of properly and may need to be recycled. Refer to your battery's label for battery type. Contact your local recycling center for proper disposal methods.Warning: Never dispose of batteries in a fire because they may explode.
DRAFT 20Turning Your Phone On Adjusting VolumePress the up or down volume buttons to: •increase or decrease earpiece volume during a call•increase or decrease the ringer volume setting when the idle display is visible (flip must be open)Action To1Open your phoneexpose the keypad2Press and hold O for three secondsturn on your phone3If necessary, enter your 4-digit unlock code and press OK (+)unlock your phoneThe unlock code is originally set to 1234 (see page 592). Your service provider may change this number before you receive your phone.PowerkeyVolumebuttons
DRAFT 21Tip: At the lowest volume setting, press the down volume button to switch to silent alert. Press the up volume button to reset ring alert.•turn off an incoming call alertMaking a Call Answering a CallWhen you receive a call, your phone rings and/or vibrates and displays an incoming call message.Note: If your phone is locked, you must unlock it to answer the call.Press To1the keypad keys dial the phone numberTip: If you make a mistake, press DELETE (-) to delete the last digit, or press and hold DELETE (-) to delete all digits.2Nmake the callPressN or ANSWER (+) or open the flip.N when the call is done.
DRAFT 22Learning to Use Your PhoneSee page 1 for a basic phone diagram.Using the DisplayThe idle display is the standard display you see when you are not on a call or using the menu. You must be in the idle display to dial a phone number.A G (menu) indicator at the bottom center of the display indicates that you can press M to display the main menu to see more features.Labels at the bottom corners of the display show the current soft key functions. Press the left soft key (-) or the right soft need idle display
DRAFT 23key (+) to perform the function indicated by the left or right soft key label.The following status indicators can appear: 1 Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls only when the 0 (no signal) indicator displays.2 Digital or Analog Signal Indicator Shows whether you are receiving a digital or analog signal.3In Use Indicator Shows that a phone call is in progress.4 Push to Talk Indicator Shows that your phone is connected to the 1X network and if the network is available U or unavailable 1X.or12:00amE PH.BOOK MESSAGEGUUäf59EYJClockBatteryLevelIn Use PTT (U) orRoam (,)LocationMessageWaitingRing StyleSignalStrengthDigital/AnalogSignalActivelineMenuSoft Key Labels
DRAFT 24 Roam Indicator Shows that your phone is seeking or using another network system outside your home network.Note: When the roam indicator displays, you can still make and receive Push to Talk calls when you are in the 1X coverage area and connected to the Push to Talk network.5 Location Information Indicator Indicates when your Location Information is available ä or unavailable ã.6 Message Waiting Indicator Appears when you receive a voicemail or text message.7Battery Level Indicator Vertical bars show the battery charge level. Recharge the battery when you see Low Battery and hear the low battery alert.8 Active Line Indicator Shows the current active phone line.9Menu Indicator Indicates that you can press M to enter the main menu or open a feature sub-menu.10 Ring Style Indicator Shows the ring style setting.Y = loud ringX = soft ringW = vibrateZ = vibrate and ringa = silent
DRAFT 25Using the 5-Way Navigation KeyUse the 5-way navigation key like a joystick to navigate the menu system, change feature settings, and play gamesTip: Down and up are the primary movements within menus. Move left and right to change feature settings, navigate the datebook, and edit text.
DRAFT 26Using MenusFrom the idle display, press M to display the main menu.Menu KeyEnter main menu,or open asub-menu, when Gappears inbottom center ofdisplay.Right Soft KeyPerform function shown in lowerright corner ofdisplay (usuallySELECT the highlightedmenu item).Left Soft KeyPerform functionshown in lowerleft corner ofdisplay (usuallyEXIT or BACK).Scroll KeyScroll up or downthrough menusand lists.*and#Cycle throughand set thevalue of thehighlightedmenu item.Power/End KeyTurn the phone on oroff. Exit menu withoutmaking changes,return to idle display.Volume ButtonsScroll up ordown throughlists.PTT ButtonEnter the PTTcontacts list.Dialed Calls10) John  Smith9) Mary SmithBACK VIEW59GU
DRAFT 27Selecting a Menu FeatureFrom the idle display, select a menu feature as follows:This example shows that from the idle display, you must press M, then scroll to and select Messages, then scroll to and select Create Message to create a new message. Use S to scroll, and the left/right softkeys to perform the functions in the bottom left and right corners of the display.Selecting a Feature OptionSome features require you to select an item from a list:•Press S to scroll up or down to highlight the item you want.•In a numbered list, press a number key to highlight the item.•In an alphabetized list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list item.Find the FeatureM> Messages > Create MessageDialed Calls10) John Smith9) Mary SmithBACK VIEW59GPressBACK(-)to go back tothe previousscreen.Press M toopen the sub-menu.HighlighteditemPress VIEW(+) to viewdetails of the highlighted item.U
DRAFT 28Learning to Use Your Phone•When an item has a list of possible values, press S to the left or right to scroll and select a value.•When an item has a list of possible numeric values, press a number key to set the value.•If you enter or edit information and do not want to save your changes, press O to exit without saving and return to the idle display.Entering TextSome features require you to enter information:Entry DetailsName:_____________No.:_______________CANCEL CHANGE59GPress S toscroll downto additionalitems.Press CANCEL(-) to exitwithout making changes.DONE(-) appears whenyou enter or edit information. PressCHANGE(+)to edit theinformation.HighlighteditemU
DRAFT 29Learning to Use Your PhoneThe message center lets you compose and send text messages. A flashing cursor shows where text will appear:When you enter text using the standard tap method (see 30), the flashing cursor changes to a block cursor, and the soft key functions change.Choosing a Text Entry MethodMultiple text entry methods make it easy for you to enter names, numbers, and messages.Msg:CANCEL INSERT59GPressINSERT(+)to view andinsert aquick note.Press CANCEL(-) to exitwithout making changes.Flashingcursorindicatesinsertionpoint.Press M to openthe sub-menu.Msg:TDELETE OK59GPressOK(+)to acceptand storethe text.Press DELETE(-)to delete the characterto the left of the insertionpoint.Blockcursorindicatescurrenthighlightedcharacter.After two seconds, theblock cursor reverts to aflashing cursor and movesto the next position.
DRAFT 30Learning to Use Your PhoneChoosing a Text Entry MethodMultiple text entry methods make it easy for you to enter names, numbers, and messages.Press M > Entry Methodfrom any text entry screen to select a text entry method.Note: The text method you select remains active until you select another method.Using the Tap MethodThis is the standard method for entering text on your phone.Press M from any text entry screen and select Tap Method. iTAP  Let the phone predict each word as you press keys (see page 70).Tap Method  Enter characters one at a time by pressing the key for the letter, number, or symbol, one or more times (see page 66). This is the standard method for entering text.Numeric  Enter numbers only.Symbol  Enter symbols only (see page 69).
DRAFT 31Learning to Use Your PhoneTap Method Text Entry RulesPress a number key repeatedly to cycle through its characters. See “Character Chart” on page 31.•If you do not press a key for 2 seconds, the character in the block cursor is accepted, and the cursor moves to the next position.•The first character of every sentence is capitalized. (Press S down to force the character to lowercase while it is highlighted by the block cursor).•Press S left or right to move the flashing cursor left or right while in the text message•If you enter or edit information and do not want to save your changes, press O to exit without saving and return to the idle displayCharacter ChartUse this chart as a guide for entering characters with the tap method.Press To1A number key one or more timesselect a letter, number, or symbol shown in the “Character Chart” on page 31.2Continue pressing number keysenter the remaining characters.3OK (+) accept the text when you are finished.
DRAFT 32Learning to Use Your PhoneNote: This chart may not reflect the exact character set available on your phone.Using iTAP™ MethodiTAP™ software provides a predictive text entry method that lets you enter a word using one keypress per letter.Press M from any text entry screen and select iTAP.Note: You can switch languages within a message in iTAP text method. Press M to select the text method and language you want to use.1space . 1 ? ! , @ _ & ˜ : ; " - ( ) ' ¿ ¡ % £ $ ¥ ??? ???2a b c 2 ä å á à â ã æ α β ç3d e f 3 δ ë é è ê ∈ φ4g h i 4 ï í î γ η ι5j k l 5 κ λ6m n o 6 ñ ö ø ó ò ô õ µ υ ω7p q r s 7 π ß σ8t u v 8 θ ü ú ù û τ9w x y z 9 ξ ψ0+ − 0 x * / \ [ ] = > < # §
DRAFT 33Learning to Use Your PhoneEnter Words Press To1A number key one timeenter the first letter of the wordThe letters associated with the key are shown at the bottom of the display.2Number keys (one per letter)enter the rest of the wordAlternative words and letter combinations are shown at the bottom of the display. The word choices are updated with each keypress.3* or #highlight the word you want4SELECT (+) enter the word at the flashing cursor locationA space is automatically inserted after the word.
DRAFT 34Learning to Use Your PhoneFor example, to spell the word “art,” press 278. The display shows:Enter Novel WordsIf iTAP does not display the word you want: Press To1DELETE (-) one or more timesdelete letters until you see a letter combination that matches the word2 * or #highlight the letter or letter combination3SELECT (+), then press *shift the text entry cursor to the left and “lock” the selected letters4Number keys and Senter letters and hightlight letter combinations to spell the wordArt Apt Cpu CstcDELETE SELECTPress SELECT(+) toinsert the highlighted word.Press DELETE(-)to clear the last letter.Flashingcursorindicatesinsertionpoint.Press S toscroll and seeadditional wordchoices.
DRAFT 35Learning to Use Your PhoneEntering PunctuationUsing CapitalizationThe first word of a sentence is automatically capitalized, with the words that follow in lowercase.Press To50 or 1enter punctuation or other characters (see the chart on page31).Press To6S up once change the highlighted word or letter to initial character capitalized7S up twice change the highlighted word or letters to uppercase characters8S down once change the highlighted word or letters to lowercase characters
DRAFT 36Learning to Use Your PhoneEntering Numbers Deleting Letters and WordsPlace the cursor to the right of the text you want to delete, and then:Using Symbol MethodYour phone provides an alternate way to enter symbol characters in a message. Press M from any text entry screen and select Symbol. Action To1Enter the first digit and then highlight itput the iTAP software in number entry method2Press number keysadd digits to the number3Press SELECT (+) enter the numberAction ToPress DELETE (-) delete 1 letter at a timePress and hold DELETE (-)delete the entire message
DRAFT 37Learning to Use Your PhoneSymbol ChartUse this chart as a guide for entering characters in symbol method.Press To1a number key one timedisplay its symbol options at the bottom of the displaySee “Symbol Chart” on page 37.2* or #orPress the number key multiple timeshighlight the symbol you want3SELECT (+) enter the symbol at the flashing cursor location1space . ? ! , @ _ & ˜ : ; " - ( ) ' ¿ ¡ % £ $ ¥ ??? ???2@ _ \3/ : ;4" & '5( ) [ ] { }6¿ ¡ ˜7< > =8$ £ ¥ ??? ???
DRAFT 38Learning to Use Your PhoneUsing the OK (Smart) KeyText to be added.Using the CLR KeyText to be added.Using the Push to Talk ButtonPress the Push to Talk button (I) for immediate access to your PTT Contacts list (flip must be open). For detailed information, see “Push to Talk Calls” on page 100.Note: If the 1X network is not available, U Network Not Available displays briefly.Changing a Code or PasswordYour phone's 4-digit unlock code is originally set to 1234, and the 6-digit security code is originally set to 000000. Your service provider may reset these numbers before you receive your phone.If your service provider has not reset these numbers, we recommend that you change them to prevent others from accessing your personal information or modifying your 9# % *0+ − x * / = > < # §PTTbutton
DRAFT 39Learning to Use Your Phonephone settings. The unlock code must contain 4 digits, and the security code must contain 6 digits.Note:  •Your service provider may retain your phone's security code for customer service purposes. In this case, you will not be able to use phone features that require you to enter the security code.•If the unlock code is the only code you can change, the New Passwords menu is not available. In this case, change the unlock code by selecting:  M > Settings > Security > Phone Lock > Unlock Code.To change a code or password: Find the FeatureM> Settings > Security > New PasswordsPress To1Sscroll to the code or password2CHANGE (+) select the code or password3keypad keys enter your old code4OK (+) submit your old code5keypad keys enter the new code6OK (+) assign the new code7keypad keys re-enter the new code8OK (+) confirm the new code
DRAFT 40Learning to Use Your PhoneLocking and Unlocking Your PhoneYou can lock your phone manually or set it to lock automatically whenever you turn it off.When your phone is locked, you must enter the unlock code to use it. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer.You can make emergency calls even when it is locked. For more information, see page 204.Locking Your Phone Manually Setting Your Phone to Lock AutomaticallyYou can set your phone to lock every time you turn it off.Find the FeatureM> Settings > Security > Phone Lock > Lock NowPress To1keypad keys enter your unlock code2OK (+) lock the phoneFind the FeatureM> Settings > Security > Phone Lock > Automatic Lock > On
DRAFT 41Learning to Use Your Phone Unlocking Your PhoneAt the Enter Unlock Code prompt: If You Forget a Code or PasswordIf you forget your security code, contact your service provider.If you forget your unlock code, try entering 1234 or the last 4 digits of your phone number. If that does not work, do the following at the Enter Unlock Code prompt: Press To1keypad keys enter your unlock code2OK (+) activate automatic lockPress To1keypad keys enter your unlock code2OK (+) unlock your phone
DRAFT 42Learning to Use Your PhoneUsing the PhonebookThis section briefly describes the basic phonebook operations. For more information about using the phonebook, see page 107 and the More Hereguide.Storing a Phone NumberEnter a phone number in the idle screen, then press STORE(+) to create a phonebook entry with that number. Fill in the other fields tocomplete the entry.Select MOREto store another number (for example, a work number under the same Name.Dialing a NumberPress M> Phonebook >entry to call.Sorting Phonebook EntriesPress M> Phonebook > M > Setup > Sort by, then select whether you want to sort the phonebook by Name, Speed No., or Email.Viewing Entries by CategoryPress M> Phonebook > M > Setup > View, then select whether you want to view by All Contacts or Primary Contacts.Press To1Mgo to the unlock code bypass screen2keypad keys enter your security code3OK (+) submit your security code
DRAFT 43Learning to Use Your PhoneViewing Your Phone NumberZooming In and OutPress and release M, then press and hold M to zoom the text in and out on the display. Zoom in to increase text size, zoom out to display more information.Note: You must continue to hold M until you see the increase or decrease in text size.PressM #
DRAFT 44Push to Talk CallsPush to Talk CallsPush to Talk is a two-way feature that lets you talk walkie-talkie style with other Push to Talk subscribers. With Push to Talk, you can start a Private One-to-One Call to communicate with an individual, or you can start a Group Call to communicate with a group of people at the same time.You can start a Push to Talk call by:•Selecting a name or number from your PTT Contacts list•Entering a Push to Talk number from the keypad•Selecting a name or number from your Dialed Calls, Received Calls, or Phonebook listsPrivate One-to-One CallsYou can start a Private call to 1 person either as an Alert or Barge call.•Alert call sends a call alert tone to inform the person of your incoming call.•Barge call lets you talk immediately to the called person without sending a call alert tone.Group CallsYou can start a Group call with all available members of a group that you have set up in your PTT Contacts list. However, as with a Private call, you cannot start a Group call as an Alert call, only as a Barge call.
DRAFT 45Push to Talk CallsSetting Up Your Contacts ListYou can set up your contacts list by going to the Verizon Wireless Push to Talk Contact Management website at www.vzwpushtotalk.com.Viewing Your Push to Talk Contacts ListTo see the contacts in your PTT Contacts list, press the Push to Talk button (I) from the idle display. Presence icons display to the left of the individual or group names to indicate online or offline status. When an individual is online, a displays. When a group is online, 3 displays. When an individual or group is offline, b displays.Sorting Your Push to Talk Contacts ListAfter you have set up your PTT Contacts list, you can sort it by name or by status. When you sort by name, the list displays in alphabetical order. When you sort by status (online/offline), the list displays the first available online contact, by presence icon, in alphabetical order. PTT  ContactsaJohn SmithaMary SmithEXIT ALERT59GU
DRAFT 46Push to Talk Calls“Open To” Sorting in Push to Talk Contacts ListYou can sort your PTT Contacts list alphabetically by name (Top of List), or by the last call you received (Last Call). Press To1Idisplay the PTT Contacts list2Mdisplay the Contacts Menu3Shighlight Setup4SELECT (+)display the Setup menu5CHANGE (+)display the Sort by menu6Shighlight Name or Status7SELECT (+)sort the list8DONE (-)exitPress To1Idisplay the PTT Contacts list2Mdisplay the Contacts Menu3Shighlight Setup4SELECT (+)display the Setup menu5Shighlight Open To6CHANGE (+)display the Open To menu7Shighlight Top of List or Last Call
DRAFT 47Push to Talk CallsTurning On/Off the SpeakerphoneYour Push to Talk and wireless phone has a high-quality, dedicated internal speakerphone.8SELECT (+) sort the list9DONE (-)exitPress ToHturn on or turn off the speakerphoneSPEAKER (+), when displayedturn on or turn off the speakerphone during a Push to Talk callWhen SPEAKER displays, the speakerphone is off. When T displays, the speakerphone is on.For privacy, turn off the speakerphone and use the earpiece for listening.Notes:To set the speakerphone to Always On or to a 20 sec timeout, see pages 77 and 82.When you turn off your phone, the speakerphone resets to Off.Press To
DRAFT 48Push to Talk CallsPush to Talk Calling StatesPresence icons indicate when individuals and/or groups in your contacts list are online. Call tones, text, and icons keep you informed of the calling state during Push to Talk calls, refer to the following sections.Presence IconsThe table below show the icons displayed in the PTT Contacts list to indicate if an individual or group is available for Push to Talk calls.Call TonesThe table below describes the call tones sent and received during Push to Talk calls.Note: These tones can not be customized.Icon StatusaUser is online.3Group is online.bIndividual or group is offline.Tone DescriptionAlert Tone When you start or receive an Alert call, 2 short high-pitched beeps sound.Ring Back When you alert a called party, a high-pitched rhythmic tone sounds.
DRAFT 49Push to Talk CallsIcons and TextThe table below describes the icons and text displayed on the screen during Push to Talk calls.Announce Barge CallWhen you receive a Barge call, 2 short low-pitched beeps sound.OK to Talk A short chirp sounds to let you know you can talk.Floor Control AvailableAfter the other party releases I, a short beep sounds.Floor Control UnavailableWhen the other party has floor control and you press I, a long beep sounds.Busy Tone When you call a party who is already on another call, 3 long beeps sound.Call Refused or UnavailableWhen the called party is unavailable to take your call, a long beep (same as Floor Control Unavailable) sounds.Icon/Text DisplaysTo Alert, Press and Release PTT ButtonAfter you have selected a contact to send an Alert call to.5 Alerting … JohnAfter you press I when sending an Alert call.5 Alert from JohnWhen you receive an Alert call.Tone Description
DRAFT 50Push to Talk Calls1 Connecting … JohnWhen you are calling an individual.6 Connecting … GroupWhen you are calling a group.9 Talking to JohnWhen you are talking to an individual and you have floor control.4 Talking to SalesTeamWhen you are talking to a group and you have floor control.7 Listening to JohnWhen an individual is talking and has floor control.2 Listening to JohnWhen a member of group is talking and has floor control.Note: When a member of a group is talking, the member's name displays, not the group name.e Connected JohnWhen connected to an individual and floor control is available.d Connected GroupWhen connected to a group and floor control is available.8 Call Ended JohnWhen an individual call has ended.f Call Ended GroupWhen a group call has ended.John BusyWhen the called party is on another call.Alert FailedWhen the network cannot be accessed while attempting to start an Alert call.Icon/Text Displays
DRAFT 51Push to Talk CallsBasic Push to Talk InstructionsThe table below describes actions during Push to Talk calls.Note: The actions are not necessarily in the exact order of events.Call FailedWhen the network cannot be accessed while attempting to start a Barge call.John UnavailableWhen the called party is unavailable, offline, does not respond to the incoming call, or presses IGNORE (-).Action ToFrom the idle display, press and release Idisplay the PTT Contacts listPress S in the contacts listhighlight a name, group, or number to callPress ALERT (+), then press and release I, and wait for the OK to Talk Tonesend an Alert Tone to start an Alert call with a highlighted entryNote: This action applies to Alert calls only.Icon/Text Displays
DRAFT 52Push to Talk CallsMaking Push to Talk CallsWhen U displays at the top of the screen, you can make and receive Push to Talk calls.Important: Refer to “PTT Calling States” on page 116.Making a Barge Call from the Push to Talk Contacts List After the OK to Talk tone, press and hold ItalkImportant: If you do not wait for the OK to Talk tone, part of your message may be lost.Press and hold Istart a Barge call with a highlighted groupNote: This action applies to Barge calls only.If no one talks (I is not pressed and held) for 20 seconds or more during a call, the call automatically disconnects. Press O to return to the idle display, or close the flip.Release Imake floor control availablePress EXIT (-) or Oend the callAction To
DRAFT 53Push to Talk CallsMaking a Barge Call from the Idle Display Using the Keypad Action To1Press Idisplay the PTT Contacts list2Press Shighlight the name or number of the group to call3Press and hold I, and wait for the OK to Talk tonestart the call4After the OK to Talk tone, continue to hold Italk5Release Iallow another party to talk6Press EXIT (-) or Oend the call
DRAFT 54Push to Talk CallsMaking a Barge Call from the Dialed and Received Calls List Action To1From the idle display, push the appropriate keys on the keypadenter the Push to Talk number of the group to callNote: As you enter the number, it is compared against entries in the PTT Contacts list for a match. If a match is found, the group name replaces the number entered.2Press and hold I, and wait for the OK to Talk tonestart the call3After the OK to Talk tone, continue to hold Italk4Release Iallow another party to talk5Press EXIT (-) or Oend the callFind the FeatureM> Recent Calls
DRAFT 55Push to Talk CallsMaking a Barge Call from the Phonebook Action To1Press SELECT (+), then press Senter the Recent Calls menu, then to highlight Dialed Calls or Received Calls2Press SELECT (+) open the list3Press Shighlight the group name or number to call4Press and hold I, and wait for the OK to Talk tonestart the call5After the OK to Talk tone, continue to hold Italk6Release Iallow another party to talk7Press EXIT (-) or Oend the callFind the FeatureM> Phonebook
DRAFT 56Push to Talk CallsMaking an Alert Call from the Push to Talk Contacts List Action To1Press Sscroll through the Phonebook list and highlight the group name or number to call2Press and hold I, and wait for the OK to Talk tonestart the call3After the OK to Talk tone, continue to hold down Italk4Release Iallow the other party to talk5Press EXIT (-) or Oend the callAction To1Press Idisplay the PTT Contacts list2Press Shighlight the name or number of the person to call3Press ALERT (+), then press and release Isend the Alert Tone and start the call
DRAFT 57Push to Talk Calls4After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone5After the OK to Talk tone, continue to hold down Italk6Release Iallow the other party to talk7Press EXIT (-) or Oend the callAction To
DRAFT 58Push to Talk CallsMaking an Alert Call from the Idle Display Using the Keypad Action To1From the idle display, push the appropriate keys on the keypadenter the Push to Talk number of the person to callNote: As you enter the number, it is compared against entries in the contacts list for a name match. If a match is found, the name replaces the number.2Press Mdisplay the Dialing Menu3Press S (if required)highlight Alert4Press SELECT (+), then press and release Isend the Alert Tone and start the call5After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone
DRAFT 59Push to Talk CallsMaking an Alert Call from the Dialed and Received Calls List 6After the OK to Talk tone, continue to hold down Italk7Release Iallow the other party to talk8Press EXIT (-) or Oend the callFind the FeatureM> Recent CallsAction To1Press SELECT (+), then press Senter the Recent Calls menu, then to highlight Dialed Calls or Received Calls2Press SELECT (+) enter the highlighted list3Press Shighlight an entry from the list4Press Menter the Last Calls Menu5Press Shighlight Alert6Press SELECT (+), then press and release Isend the Alert Tone and start the callAction To
DRAFT 60Push to Talk CallsMaking an Alert Call from the Phonebook 7After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone8After the OK to Talk tone, continue to hold down Italk9Release Iallow the other party to talk10Press EXIT (-) or Oend the callFind the FeatureM> PhonebookAction To1Press Shighlight a phonebook entry2Press Mdisplay the Phonebook Menu3Press Sscroll to Alert4Press SELECT (+), then press and release Isend the Alert Tone and start the callAction To
DRAFT 61Push to Talk CallsAnswering Push to Talk CallsImportant: Refer to “PTT Calling States” on page 116 for information about alert tones, icons, and text displays received while answering Push to Talk calls.Answering a Barge CallWhen you receive a Barge call, the Announce Barge Call tone sounds and your phone immediately goes into Listening mode. 5After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone6After the OK to Talk tone, continue to hold down Italk7Release Iallow the other party to talk8Press EXIT (-) or Oend the callAction To
DRAFT 62Push to Talk CallsAnswering an Alert CallWhen you receive an Alert call, the Alert Tone sounds and Alert from (name or number) displays. Action To1When the caller releases floor control to you, press and hold I, and wait for the OK to Talk tone2After the OK to Talk tone, continue to hold down Italk3Release Iallow the other party to talk4Press EXIT (-) or Oend the call
DRAFT 63Push to Talk CallsCanceling an Incoming CallMissed Alert CallWhen an Alert call is missed, Missed Call displays.Note: Your phone does not notify you of missed Barge calls.Action To1After the Alert Tone, press ANSWER (+)answer the call2Press and hold I, and wait for the OK to Talk tone3After the OK to Talk tone, continue to hold down Italk4Release Iallow the other party to talk5Press EXIT (-) or Oend the callAction ToDuring the call alert tone, press O or IGNORE (-)cancel an incoming Push to Talk call
DRAFT 64Push to Talk Calls Action To1Press View (+)display the Received Calls list2Press Sscroll through the list3Press Oreturn the call
DRAFT 65Setting Up Your PhoneSetting Up Your PhoneStoring Your NameTo store or edit your name:Note: You can view your phone number using the procedure above, but you can not change it.Setting the Time and DateTo use the datebook (page 383), you must set the time and date.Setting a Ring StyleYou phone rings or vibrates to notify you of an incoming phone call, Push to Talk call, messages, or other event. The ring or vibration is called an alert.You can change these ring style settings:Find the FeatureM> Settings > Phone Status > My Tel. Number > View > EditFind the FeatureM> Settings >Other Settings >Initial Setup > Time and DateFind the FeatureM> Ring Styles > Style
DRAFT 66Setting Up Your PhoneSetting DescriptionRing Styles > Stylering, vibrate, ring and vibrate, silent, soft, or loud alert typesRing Styles > Loud Detail > Ring Volumevolume for all alertsRing Styles > Loud Detail > PTT Alertalert for incoming phone callsRing Styles > Loud Detail > Callsalert for incoming Push to Talk callsRing Styles > Loud Detail > Inboxalert for incoming text messagesRing Styles > Loud Detail > Voicemailalert for incoming voicemail messagesRing Styles > Loud Detail > Alarmsalert for alarmsRing Styles > Loud Detail > Data Callsalert for data callsRing Styles > Loud Detail > Fax Callsalert for fax callsRing Styles > Loud Detail > Ringer IDsset your phone to play a distinctive ringer ID for specific entries stored in your phonebookRing Styles > Loud Detail > Key Volumevolume for key pressesRing Styles > Loud Detail > Remindersalert for reminders (for example, unread message)Ring Styles > My Tonescreate a unique alert tone
DRAFT 67Setting Up Your PhoneNote: For more information about setting and/or creating alert tones, refer to “Personalizing Your Phone,” in the More Hereguide.Setting Answer ModeYou can answer calls with one key press or multiple key presses.Selecting a Screen SaverYou can set a screen saver image that isplays when the phone detects no activity for a period of time.Setting Display ContrastYou can set the lighten or darken the display contrast.Find the FeatureM>Settings > In-Call Setup > Answer OptionsFind the FeatureM>Settings > Other Settings > Personalize > Screen SaverFind the FeatureM>Settings > Other Settings > Initial Setup > Contrast
DRAFT 68Setting Up Your PhoneAdjusting the BacklightYou can set the amount of time the display backlight remains on, or turn off the backlight to conserve battery power.Find the FeatureM>Settings > Other Settings > Initial Setup > Backlight
DRAFT 69Calling FeaturesCalling FeaturesFor basic instructions on how to make and answer calls, see page 21.Changing the Active LineChange the active phone line to make and receive calls from your other phone number.The active line indicator in the display shows the current active phone line (see page 22).Redialing a NumberFrom the idle display: Find the FeatureM>Settings > Phone Status >Active LinePress To1Oview the Dialed Calls list2Nscroll to the entry you want3Oredial the number
DRAFT 70Calling FeaturesUsing Automatic RedialIf the network is busy, you hear a fast busy signal, and your phone displays Call Failed.With automatic redial, your phone automatically redials the number. When the call goes through, your phone rings or vibrates 1 time, displays Redial Successful, and then connects the call.You must turn on automatic redial to use the feature. To turn automatic redial on or off:When automatic redial is turned off, you can manually activate the feature to redial a phone number. When you hear a fast busy signal and see Call Failed:Using Caller IDIncoming Calls Calling line identification (caller ID) displays the phone number for incoming calls in your phone’s display.The phone displays the caller's name when the name is stored in your phonebook, or Incoming Call when caller ID information is not available.Find the FeatureM>Settings > Other Settings >Initial Setup > Auto RedialPress ToN or RETRY +) activate automatic redial
DRAFT 71Calling FeaturesYou can also set your phone to play a distinctive ringer ID for specific entries stored in your phonebook. For more information, see page 107.Turning Off a Call AlertYou can turn off your phone’s incoming call alert before answering the call.Calling an Emergency NumberYour service provider programs 1 or more emergency phone numbers, such as 911, that you can call under any circumstance, even when your phone is locked.Note: Emergency numbers vary by country. Your phone's pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. Press Toeither volume key turn off the alertPress To1keypad keys dial the emergency number2Ncall the emergency number
DRAFT 72Calling FeaturesDialing International NumbersPress and hold 0 to insert the local international access code (+) for the country from which you are calling.Viewing Recent CallsYour phone keeps lists of the calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new entries are added.Shortcut: Press N from the idle display to view the Dialed Calls list. Find the FeatureM>Recent CallsPress To1Sscroll to Received Calls or Dialed Calls2+select the list
DRAFT 73Calling FeaturesThe Last Calls Menu can include the following options:3Sscroll to an entryNote: \means the call connected.4NNote: or VIEW (+) or Mcall the entry’s numberTip: Press and hold Nfor 2 seconds to send the number as DTMF tones during a call.view entry detailsopen the Last Calls Menu to perform various operations on the entryOption DescriptionStoreCreate a phonebook or Push to Talk entry with the number in the No. field.AlertSend a Push to Talk call to the selected entry.DeleteDelete the entry.Delete AllDelete all entries in the list.Send MessageOpen a new text message with the number in the To field.Add DigitsAdd digits after the number.Attach NumberAttach a number from the phonebook, recent calls list, or PTT Contacts list.Press To
DRAFT 74Calling FeaturesReturning an Unanswered CallYour phone keeps a record of your unanswered calls, and displays:•the N (missed call) indicator•X Missed Calls Y Unknown, where X is the total number of missed calls and Y is the number of missed calls with no caller ID information Using the NotepadThe most recent set of digits entered on the keypad are stored in your phone’s notepad memory. This can be a phone number that you called, or a number that you entered but did not call. To retrieve the number stored in the notepad:Press To1VIEW (+) see the received calls list2Sselect a call to return3Nmake the callFind the FeatureM> Recent Calls > Notepad
DRAFT 75Calling FeaturesAttaching a NumberWhile dialing (with digits visible in the display): Calling With Speed DialEach entry you store in your phonebook is assigned a unique speed dial number. Tip: To see an entry’s speed dial number, press M > Phonebook, scroll to the entry, press VIEW(+).To speed dial a phonebook entry: Press ToNorMorSTORE (+)call the numberopen the Dialing Menu to attach a number or insert a special charactercreate a phonebook entry with the number in the No. fieldPress ToM> Attach Numberattach a number from the phonebook or recent calls list
DRAFT 76Calling FeaturesCalling With 1-Touch DialTo call phonebook entries 1 through 9, press and hold the 1-digit speed dial number for 1 second.We recommend that you reserve phonebook entry 1 (speed dial number 1) for storing and dialing your voicemail number. In many cases, your service provider has already done this for you.Using VoicemailVoicemail messages that you receive are stored on the network. To listen to your messages, you must call the voicemail phone number.Note: Your service provider may include additional information about using this feature.Listening to Voicemail MessagesPress To1keypad keys enter the speed dial number for the entry you want to call2#submit the number3Ncall the entryFind the FeatureM> Messages > Voicemail
DRAFT 77Calling FeaturesThe phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store a number.Receiving a Voicemail MessageWhen you receive a voicemail message, your phone displays the f (voice message waiting) indicator and a New VoiceMail notification.The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store one.Storing Your Voicemail NumberIf necessary, use the following procedure to store your voicemail phone number on your phone. Usually, your service provider has already done this for you. Press ToCALL (+) listen to the messageFind the FeatureM> Messages > Message Settings > Voicemail No.
DRAFT 78Calling FeaturesUsing Call Waiting When you are on a call, an alert tone sounds to indicate that you have received a second call. Putting a Call On Hold Press To1keypad keys enter your voicemail number2OK3(+)store the numberPress To1N or ANSWR (+) answer the new call2Nswitch between calls3Nswitch between callsPress To1HOLD(+) (if available) or M> HOLD2
DRAFT 79MessagesMessages You can send and receive messages containing a variety of media objects, including text, pictures, animations, sounds, voice records, and video clips.Setting Up the Message InboxYou must set up your message inbox beforeyou can send and receive messages.Note: Usually, your service provider has already set up the message inbox for you. Find the FeatureMM> Messages > Inbox> SetupOption DescriptionCleanupSpecify the number of days you want to keep messages in the inbox, or number of messages you want to keep.Note: Selecting CUSTOM lets you specify a customized number of days.
DRAFT 80MessagesSending a Text MessageYou can send a text message to other wireless phone users, and to email addresses. Find the FeatureM> Messages > Create MessagePress To1CHANGE (+) select To2keypad keysorBROWSE(+enter 1 or more numbers and/or email addressesselect numbers/addresses from the phonebook or recent calls lists3OK (+) store the numbers/addresses4CHANGE (+) select Msg5keypad keysorBROWSE(+)enter the text messageNote: Message length is limited. As you near the limit, a display counter downs how many characters are left.select and insert a quick note (see the following section)
DRAFT 81MessagesSending a Quick Note Text MessageQuick notes are pre-written text messages that you can send quickly, (for example, On my way).You can also create quick notes. The Quick Notes menu can include the following options:6OK (-) store the message7YES (-) or NO (+)send the messagecancel the message or save it in the drafts folderFind the FeatureM> Messages > Quick NotesPress To1Sscroll to the quick note2READ (+)orMread the quick noteopen the Quick Note Menu to perform other procedures as described in the following listPress To
DRAFT 82MessagesInserting Pictures, Animations, and SoundsYou can insert pictures, animations, and sounds into a text message as you compose it.Note: You must subscribe to Enhanced TXT Messaging service to send or receive messages with pictures, animations or sounds. Some phones do not support Enhanced TXT Messaging, and cannot display or play attached pictures, animations, or sounds.Inserting a FileEnter your message as usual. When you come to a spot where you want to insert a picture or sound file: Option DescriptionNewCreate a new quick note.EditEdit the quick note.DeleteDelete the quick note.SendOpen a new message with the quick note in the Msg field.Press To1Mopen the Message Menu2Sscroll to Insert
DRAFT 83MessagesInserted animations or graphics appear in the message, while sound files are represented by a p.Note: You cannot forward or send some downloaded objects (such as those you pay for). These “protected” objects do not appear in the selection lists for attachments.Viewing the Status of Sent Text MessagesMessages that you send are stored in the outbox.Messages in the outbox are sorted from newest to oldest. The following indicators show message status:Tips for Sending Messages3SELECT (+) display a list of items you can insert4Sscroll to Quick Note, Picture, Animation, or Sound5SELECT (+) select the file type6Shighlight the file you want7INSERT (+) insert the fileFind the FeatureM> Messages > Outbox< = sending in progressh = sent> = sending failedPress To
DRAFT 84Messages•Press M to select a text entry method when you enter message text (see page 30).•Message length is limited. When you enter message text and/or media objects, a display counter switches between the number of pages you have written (preceded by a *), and the number of characters left on the current page. Network charges are based on the number of pages sent.•When you manually enter phone numbers and/or email addresses in the To field, you must insert a space between each entry. Press S to the right to insert a space between each phone number or email address.Receiving a MessageWhen you receive a message, your phone displays the i (message waiting) indicator and a New Inbox Message notification, and gives an alert based on the current alert setting.If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notification, read the message, or turn off your phone.When your phone displays Memory is Full!, you must delete some existing messages from your inbox, outbox, or drafts folder to receive new messages.Press ToREAD (+) open the message
DRAFT 85MessagesMessages that you receive cancontain different media objects:•Photos,pictures, and annimations are displayed as you read the message.•A sound file or video clip begins plaing when its slide is displayed. Use the volume buttons to adjust the volume as the sound file or video clip plays.Note: You may have to highlight an indicator embedded in the message to play a sound file or video clip.•Attached files are appended to the message. To open the attachment, highlight the file indicator/filename and press VIEW (+) (image file type), PLAY (+) (sound file or video clip), or OPEN (+) (vObject or unknown file type).Reading, Locking, or Deleting a Text MessageMessages in the message inbox are sorted from newest to oldest. The following indicators show message status:h = unreadn = unread (with attachment)k = unread and urgentm = unread and urgent (with attachment)
DRAFT 86MessagesThe oldest messages are deleted automatically as specified by the inbox Cleanup setting. If you want to save a message, you should lock it to prevent it from being deleted during cleanup. The Inbox Menu can include the following options:j = readl = read (with attachment){ = read and lockedo = read and locked (with attachment)Find the FeatureM> Messages > InboxPress To1Sscroll to the message2READ (+) open the message3BACK (-)orMclose the messageopen the Inbox Menu to perform other proceduresOption DescriptionCreate MessageOpen a new message.Call BackCall the number in the message header or embedded in the message.
DRAFT 87MessagesStoring Pictures, Animations, and SoundsIf you subscribe to Enhanced TXT Messaging, messages that you receive can contain pictures, animations, and sounds. Pictures and animations are displayed as you read the message. A sound begins playing when you open the message and select the p (sound file) indicator by pressing * and #.You can store these embedded object files on your phone, and use them as screen saver images and alert tones.Go ToLaunch the micro-browser and go to a Web address (URL) embedded in the message.ReplyOpen a new message, with the sender's Reply To number or email address in the To field.ForwardOpen a copy of the message, with an empty To field.Lockor UnlockLock or unlock the message.DeleteDelete the message.Delete AllDelete all inbox messages.Inbox SetupOpen the message inbox setup menu.Option Description
DRAFT 88EmailEmailSetting Up the Email InboxIs this topic applicable?Sending an Email MessageIs this topic applicable?Inserting a Quick Note in an Email MessageIs this topic applicable?Viewing the Status of Sent Email MessagesIs this topic applicable?Receiving an Email AddressIs this topic applicable?Reading, Locking, or Deleting an Email MessageIs this topic applicable?
DRAFT 89EmailManually Sending and Receiving an Email MessageIs this topic applicable?Calling a Phone Number in an Email MessageIs this topic applicable?Sending Email to an Embedded Email AddressIs this topic applicable?Going to a Web Address in an Email MessageIs this topic applicable?Creating Personal FoldersIs this topic applicable?Moving Email to a Personal FolderIs this topic applicable?
DRAFT 90EmailRenaming a Personal FolderIs this topic applicable?Deleting a Personal FolderIs this topic applicable?
DRAFT 91Setting Up Your PhonebookSetting Up Your PhonebookYou can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook.To see the names in your phonebook, press M > Phonebook from the idle screen. Scroll to a name and press VIEW (+) to view the following details for the phonebook entry.Note: When you set a distinctive ringer alert for an entry, the Ringer ID setting appears below the speed dial number.TVCarlo Emrys5551212Speed No .15#(P)BACK EDITG 59Entry’s phonenumber oremail addressType indicatoridentifiesnumber type:TWorkPHomeOMainQMobileSFaxRPagerhEmailVoice Name indicatorindicates a recordedvoice name Entry’s NameEditentryPress Mto open theReturnto listEntry’s speeddial numberUPhonebookMenu
DRAFT 92Setting Up Your PhonebookCreating a Phonebook EntryTo store a phone number or email address in the phonebook:Shortcut: Enter a phone number in the idle display, then press STORE (+) to create a phonebook entry with the number in the No. field.A phone number or email address is required for a phonebook entry. All other information is optional. You can enter the following information for a phonebook entry.Find the FeatureM> PhonebookM> [New Entry] > Phone Number or Email AddressOption DescriptionNameSpecify the entry name.Tip: Press M to select a text entry method (see page 30).No. or Emai:lSpecify the entry’s phone number or email address (maximum 32 characters).TypeSet the entry type.Note: This option is not available for email addresses.Speed No.Change the default speed dial number for the entry, if desired
DRAFT 93Setting Up Your PhonebookWhen you are finished entering information, press DONE (-) to store the entry.Storing a PIN Code With the Phone NumberYou can store a PIN code with the phone number for calls that require additional digits (for example, to make a calling card call, or to retrieve voicemail or answering machine messages). Insert 1 or more of the following characters in the dialing sequence to ensure that the number dials and connects properly:Ringer IDSet a distinctive ringer alert for the entry.Your phone sounds the ringer alert when you receive a call from this phone number. To set ringer IDs, see page 102.MORECreate another entry under the same  Name.You must use a different Type identifier for each number.Option Description
DRAFT 94Setting Up Your PhonebookNote: You can store a maximum of 32 digits for a phonebook entry. Each character counts as 1 digit.Recording a Voice Name for a Phonebook EntryPlease confirm there is no Voice Recording feature.Press To M > Insert Pauseinsert a p (pause) characterYour phone dials the preceding digits, waits for the call to connect, then sends the remaining digit(s).Note: If your network does not recognize the first pause character, try inserting 2 pause characters. M > Insert Waitinsert a w (wait) characterYour phone dials the preceding digits, waits for the call to connect, then prompts you for confirmation before it sends the remaining digit(s). M > Insert 'n'insert an n (number) characterYour phone prompts you for a number before dialing the call. The number you enter is inserted into the dialing sequence in place of the n character
DRAFT 95Setting Up Your PhonebookDialing a Phonebook EntryUse 1 of the following procedures to call a number (or send a text message to an email address or mailing list) stored in your phonebook.Phonebook List Storing Longer NumbersA phonebook number can contain a maximum of 32 digits and characters. You can create multiple phonebook entries to store a dialing sequence that exceeds the 32-character limit. Then you can send the entries in sequence to dial the number.To store a dialing sequence longer than 32 characters: Find the FeatureM> PhonebookPress To1keypad key letter jump to entries that begin with that letter (optional)2Sscroll to the entry3+make the call
DRAFT 96Setting Up Your PhonebookTo dial a dialing sequence stored as multiple phonebook entries: Action1Create a phonebook entry to store the first part of the dialing sequence (for example, the number for your long-distance service provider).2Create a second phonebook entry to store the next part of the dialing sequence (for example, the country code and phone number for an international call).3Repeat step 2 as necessary to store the entire dialing sequence. (For example, create a third phonebook entry to store your calling card number and PIN number.)Action1Dial the first phonebook entry. Perform any pause or wait tasks, if necessary, to complete the dialing sequence. Your phone returns to the idle display.2Press  M > Phonebook to reopen the phonebook.3Highlight the second phonebook entry, then press  M > Send Tones to send the next portion of the dialing sequence.4Repeat steps 2 and 3 as necessary to send the entire dialing sequence.
DRAFT 97Setting Up Your PhonebookEditing a Phonebook Entry Deleting a Phonebook Entry Find the FeatureM> PhonebookPress To1Sscroll to the entryTip: Press M to open the Phonebook Menu to perform various procedures on the entry.2VIEW (+) view entry details3EDIT (+) edit the entryFind the FeatureM> PhonebookPress To1Sscroll to the entry2Mopen the Phonebook Menu3Sscroll to Delete4SELECT (+)select Delete5YES (-) confirm the deletion
DRAFT 98Setting Up Your PhonebookSetting the Phonebook List ViewYou can view phonebook list entries as a single line of text, or view each entry by its name, number and by speed dial number (the standard), or email address. Sorting the Phonebook ListYou can sort your phonebook list by speed dial number (the standard), name, or email address.Find the FeatureM> PhonebookPress To1Mopen the Phonebook Menu2Sscroll to Setup3SELECT (+) select Setup4Sscroll to View by5CHANGE (+) select View by6Sscroll to All Contacts, or Primary Contactsl7SELECT (+) select the view order8DONE (-) sort the view listFind the FeatureM> Phonebook
DRAFT 99Setting Up Your Phonebook If you select Speed No. or Email, the procedure is complete.If you select Name, you must specify whether you want to view all numbers or just the primary number for each name: To set an entry’s primary phone number, see the following procedure.Press To1Mopen the Phonebook Menu2Sscroll to Setup3SELECT (+)select Setup4Sscroll to Sort by5CHANGE (+)select Sort by6Sscroll to Name, Speed No., or Email7SELECT (+) select the sort order8DONE (-) sort the listPress To1CHANGE (+) change view preference2Sscroll to Primary Contacts or All Contacts3SELECT (+) select the view preference4DONE (-) set the view preference
DRAFT 100Setting Up Your PhonebookTip: When the phonebook list displays primary numbers only, you can scroll to a name and press S left or right to view other numbers associated with the name.Setting the Primary Number for a Phonebook EntryYou can enter multiple phone numbers for the same name, and you can specify the primary number. Depending on how the phonebook list is sorted, the primary number is listed first, or is the only number that displays for a phonebook entry.Checking Phonebook CapacityIs there a way to check phonebook capacity?Find the FeatureM> PhonebookPress To1Mscroll to the entry2Sopen the Phonebook Menu3Sscroll to Set Primary4SELECT (+) select Set Primary5Sscroll to the number you want to set as the primary number6SELECT (+) set the primary number
DRAFT 101Setting Up Your PhonebookSetting 1-Touch Dial PreferenceIs there a way to set 1-touch dial preferences?Synchronizing Phonebook Entries You can synchronize phonebook entries between your phone and computer or hand-held device with Starfish TrueSync® software, an accessory for Motorola phones. See the TrueSync user guide for more information.Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.
DRAFT 102Personalizing Your PhonePersonalizing Your PhonePersonalizing a Ring StyleYou can change the alerts that notify you of the following events: incoming phone and Push to Talk calls, text messages, voicemail messages, data calls, fax calls, alarms, and reminders. Any changes you make are applied to the current ring style.Note: Style represents the current ring style. Activating Ringer IDsWhen ringer IDs are turned on, your phone uses distinctive ring tones to notify you of incoming calls or messages from specific entries stored in your phonebook.Find the FeatureM> Ring Styles > Style DetailPress To1Sscroll to the event2CHANGE (+) select the event3Sscroll to the alert you want4SELECT (+) select the alert
DRAFT 103Personalizing Your PhoneNote: Style represents the current ring style. Set Ringer or Keypad VolumeNote: Style represents the current ring style. Find the FeatureM> Ring Styles > Style DetailPress To1Sscroll to Ringer IDs2CHANGE (+) change the ringer IDs setting3Sscroll to On or Off4SELECT (+) select the optionFind the FeatureM> Ring Styles > Style DetailPress To1Sscroll to Ring Volume or Key Volume2CHANGE (+) to select the option3S left or right scroll to the desired volume4OK (+) set the new volume
DRAFT 104Personalizing Your PhoneSetting RemindersA reminder is an alert that rings or vibrates at regular intervals to notify you about a message that you have received.Note: Style represents the current ring style. Setting a Personal GreetingTo set a personal greetingthat displays when you turn on your phone:Setting Display TextIs this a feature in this phone?Find the FeatureM> Ring Styles > Style Detail > RemindersPress To1Sscroll to Beep or Vibrate to set the reminder alert type, or Off to turn off all reminders2SELECT (+) select the reminder alertFind the FeatureM> Settings > Other Settings > Personalize > Greetings
DRAFT 105Personalizing Your PhonePersonalizing Soft KeysYou can relabel the soft keys (- and +) to access different menu items from the idle display. Personalizing the MenuYou can reorder the items in your phone's main menu. Find the FeatureM> Settings > Other Settings > Personalize > KeysPress To1Sscroll to Left  or Right2CHANGE (+) select the key3Sscroll to the new key function4CHANGE (+) confirm the new functionFind the FeatureM> Settings > Other Settings > Personalize > Main MenuPress To1Sscroll to a menu item2GRAB (+) grab the menu item
DRAFT 106Personalizing Your PhoneSetting the Menu LanguageSet the language in which menu features and options are displayed.Setting Menu Scroll BehaviorSet the highlight bar to stop or wrap around when you reach the top or bottom of a menu list.Resetting All OptionsReset all options back to their original factory settings, except for the unlock code, security code, and lifetime timer.3Smove the item to a new location in the menu4INSERT (+) insert the menu itemFind the FeatureM> Settings > Other Settings > Initial Setup > LanguageFind the FeatureM> Settings > Other Settings > Initial Setup > ScrollFind the FeatureM> Settings > Other Settings > Initial Setup > Master ResetPress To
DRAFT 107Personalizing Your PhoneClearing All Stored InformationReset all options back to their original factory settings, except for the unlock code, security code, and lifetime timer, erase all downloaded pictures, animations and sound files, and clear all user settings and entries.Caution: Master clear erases all user-downloaded content and user-entered information stored in your phone’s memory, including phonebook and datebook entries. After you erase the information, you cannot recover it.Creating and Using ShortcutsYour phone includes several standard shortcuts. You can create additional custom shortcuts to frequently used menu items.Standard ShortcutsThe following shortcuts are preprogrammed on your phone. You cannot edit or delete these shortcuts.Find the FeatureM> Settings > Other Settings > Initial Setup > Master Clear
DRAFT 108Personalizing Your PhoneNote: Voicemail does not apply to Push to Talk calls. You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone.Task ShortcutChange your phone’s ringer alert volume.Press the volume button up or down to increase or descrease the alert volume.Display your phone number.From the idle display, press M 0.Go to the dialed calls list.From the idle display, press N.Exit the menu system.Press -.Exit from any screen without saving changesPress P.
DRAFT 109Advanced FeaturesAdvanced FeaturesMaking a 3-Way CallDuring a call, you can connect a third party for a 3-way call.Note: You cannot use 3-way call if you have a call on hold. Restricting CallsYou can stop all incoming and/or outgoing calls, or you can restrict calls to the numbers stored in your phone book.Note:  •You can make emergency calls when outgoing calls are restricted.•Your phone still receives incoming text messages when incoming calls are restricted.Press To1keypad keys dial the third party’s numberNote: Some networks may require you to press N first.2Ncall the number3Nconnect the two calls4Oend the 3-way call
DRAFT 110Advanced Features Tip: The phonebook is not locked when you restrict outgoing calls to numbers stored in the phonebook. To prevent someone from adding (and then calling) a new phonebook entry, you can lock the phonebook.TTY Operation You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone's headset jack and set the phone to operate in 1 of 3 TTY modes.Note:  Find the FeatureM> Settings > Security > Restrict CallsPress To1keypad keys enter your unlock code2OK (+) open the restrict calls menu3Sscroll to Outgoing Calls or Incoming Calls4CHANGE (+) select the option5CHANGE (+) change the Allow setting6Sscroll to All, None, or Phonebook7SELECT (+) select the allowed calls
DRAFT 111Advanced Features•Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to your phone.•Set the phone volume to level 4 (middle setting) for proper operation. If you experience a high number of incorrect characters, adjust the volume as necessary to minimize the error rate.•For optimal performance, your phone should be at least 12 inches (30 centimeters) away from the TTY device. Placing the phone too close to the TTY device may cause high error rates.Set TTY ModeWhen you set your phone to a TTY mode, it operates in that mode whenever the TTY device is connected. The TTY Setup menu can include the following options:Find the FeatureM> Settings > Other Settings > Initial Setup > TTY SetupPress To1Sscroll to TTY Setup2CHANGE (+) change the TTY mode3Sscroll to the TTY mode4SELECT (+) select the TTY mode
DRAFT 112Advanced FeaturesvWhen your phone is in a TTY mode, the international TTY symbol and the mode setting display during an active digital TTY call.Return to Voice ModeTo return to normal voice mode, select Voice from the TTY Setup menu.Using DTMF TonesYou can send numbers to the network as Dual Tone Multi-Frequency (DTMF) tones during a call. Use DTMF tones to communicate with automated systems that require you to submit a PIN code or credit card number.Activating DTMF TonesYou can set DTMF tones to Long, Short, or Off:Option DescriptionTTYTransmit and receive TTY characters.VCOReceive TTY characters but transmit by speaking into the microphone.HCOTransmit TTY characters but receive by listening to the earpiece.VoiceReturn to normal voice mode.
DRAFT 113Advanced FeaturesShort sends a short fixed-duration tone for each kep press. Long sends each tone for a long as you press the key. Short DTMF tones work with most automated systems. Some systems (such as home answering machines) may require long tones for proper activation.Sending DTMF TonesUsing the KeypadPress the number keys to send the numbers as DTMF tones during a call.Note: When sending long tones, you may have to enter a single short key press first to put the phone in DTMF mode.Sending Stored NumbersDuring a call, highlight a number in the phonebook or recent calls lists, then: Find the FeatureM> Settings > Other Settings > Initial Setup > DTMFPress To1Mopen the sub-menu2Sscroll to Send Tones3SELECT (+) send number as DTMF tones
DRAFT 114Advanced FeaturesMonitoring Phone UseViewing and Reseting Call TimersNetwork connection time is the elapsed time from the moment you connect to your service provider’s network to the moment you end the call by pressing O. This time includes busy signals and ringing.The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly.To view a call timer:Find the FeatureM> Recent Calls > Call TimesOption DescriptionLast CallsApproximate time spent on the last dialed or received call. You cannot reset this timer.Dialed CallsApproximate total time spent on dialed calls since the last time you reset this timer.Received CallsApproximate total time spent on received calls since the last time you reset this timer.
DRAFT 115Advanced FeaturesTo reset the call timer: Using a Timer During a CallYou can set a timer to beep at selected intervals during a call, and display different types of information during a call.Select 1 of the following Beep options:All CallsApproximate total time spent on dialed and received calls since the last time you reset this timer.LifetimeApproximate total time spent on all calls on this phone. You cannot reset this timer.Press To1RESET(+) reset the time (if available)2YES(-) confirm the resetFind the FeatureM> Settings > In-Call Setup > In-Call TimerOption Description60 SecondsBeep at 1-minute intervals during a call.OffNo in-call beep.Option Description
DRAFT 116Advanced FeaturesSelect one of the following Display options:GPRS Data Timers and Data Volume MetersDoes this phone support this feature?Using Handsfree FeaturesYour phone includes an integrated handsfree speaker that you can use for handsfree applications. For instructions on how to use the handsfree speaker, see your Start Here guide. You can purchase an optional Motorola Original™ handsfree car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands.If the accessory supports Bluetooth™ wireless connections, you can setup a Bluetooth wireless link with your phone.Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.Option DescriptionTimeDisplay the approximate elapsed time for the curent call.OffNo in-call timer display.
DRAFT 117Advanced FeaturesAdjusting Bluetooth Accessory SettingsIf Bluetooth-enabled headset or car kit accessory supports remote volume control, you can use your phone’s volume buttons to set the device’s speaker volume during a handsfree call.Activating an External SpeakerTo use an external speakerphone with your phone, connect the speakerphone and, during an active call: Automatic AnswerSet your phone to automatically answer calls after 2 rings (4 seconds) when connected to a car kit, speakerphone, or headset. Press ToSPEAKER (+) (if available) or Hturn on or turn off the connected speakerphoneFind the FeatureM> Settings > Other Settings > Car Setings orHeadset
DRAFT 118Advanced FeaturesAutomatic HandsfreeSet your phone to automatically route calls to a car kit when it detects a connection. Power-Off DelayWhen connected to a car kit, you can set your phone to stay on for a period of time after you switch off the ignition. This prevents the phone from draining your vehicle battery, but leaves the phone on long enough that you do not have to re-enter your unlock code when making short stops.Press To1Sscroll to Auto Answer2CHANGE (+) select Auto Answer3Sscroll to On  or Off4SELECT (+) change and confirm the settingFind the FeatureM> Settings > Other Settings > Car Settings > Auto HandsfreePress To1Sscroll to On or Off2SELECT (+) confirm the setting
DRAFT 119Advanced Features Note: This feature may not work with all car ignition switches.Caution: If you select Continuous, the phone does not power off when you turn off the ignition. Be careful not to drain your vehicle battery if you select this option.Charger TimeWhen your phone is connected to a car kit, you can set it to charge itself for a specified time period after you switch off the ignition. This helps ensure that the phone battery gets fully charged while the vehicle is parked.Note: This feature may not work with all car ignition switches. Find the FeatureM> Settings > Other Settings > Car Settings > Power-Off DelayPress To1Sscroll to the time delay2SELECT (+) confirm your selectionFind the FeatureM> Settings > Other Settings > Car Settings > Charger Time
DRAFT 120Advanced FeaturesNote: This feature may not work with all car ignition switches.Making Data and Fax Calls An optional Motorola Original™ data kit (which includes a cable connector) lets you transfer data between your phone and a computer, Palm OS® compatible device, or Microsoft Windows CE, Pocket PC, or Handheld PC device. You can:•Synchronize phonebook and datebook information between your phone and a computer or PDA.•Use your phone as a modem to connect to the Internet.•Use your phone to send and receive data and fax calls on your computer or handheld device.Making a Cable ConnectionInstalling the SoftwareTo transfer data between your phone and computer, you must install the software included with the Motorola Original data kit. See the data kit user’s guide for more information.Press To1Sscroll to the charge time2SELECT (+) confirm your selection
DRAFT 121Advanced FeaturesAttaching the CableUse a Motorola Origina™l serial cable or Motorola Original USB cable to connect your phone to the external device.Note: Not all devices are compatible with a cable connection. Check your computer or handheld device to determine the type of cable you need.Serial Cable Do This1Plug the serial cable into the detachable head. Make sure that the Motorola logo on the detachable head and the metal shielding on the serial cable plug are both facing you.2With the Motorola logo and the phone both facing you, plug the detachable head into the phone's accessory connector port.3Plug the other end of the cable into the serial interface connection on the device and tighten the screws. if present.
DRAFT 122Advanced FeaturesUSB Cable Making a Wireless ConnectionIf the other device supports Bluetooth™ wireless connections, you can set up a Bluetooth wireless link with your phone. See the following section.Note: Not all devices are compatible with Bluetooth connection. Check your external device for specifications.Synchronizing DataYou can synchronize phonebook and datebook information between your phone, computer, and PDA with Starfish TrueSync® software, an accesssory for Motorola phones. See the TrueSync user’s guide for more information.Do This1Plug the end of the cable with the Motorola logo into the phone's accessory connector port. Make sure that the logo and the phone are both facing you.2Plug the other end—the USB connection—into the USB port on the external device.
DRAFT 123Advanced FeaturesNote: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.Sending a Data or Fax CallUse this procedure to send data or a fax from a connected computer or handheld device. Receiving a Data or Fax CallUse this procedure to transfer data or a fax to a computer or handheld device. Transferring the Data or FaxYour phone notifies you when the data or fax call arrives, and transfers the call to the connected device. Use the application running on the device to answer the call.Action1Make sure the phone is connected and powered on.2Open the application (such as dial-up networking or fax) and place the call through the application.Note: You cannot dial data or fax numbers through your phone's keypad. You must dial them through your computer, unless you are making a talk then fax call (see following section).3When the transfer is complete, end the call from the connected device to close the connection.
DRAFT 124Advanced FeaturesEnding the Data/Fax ConnectionWhen the data or fax transfer is complete, end the call from the connected device to close the connection.Resetting Normal Voice OperationAfter making a data or fax call, you must reset your phone to resume normal voice operation.Shortcut: Turn your phone off then back on to reset your phone to normal voice operation.Adjusting Network SettingsYour service provider registers your phone to its network. In some situations, such as using the phone as a modem or connecting it to a TTY device, you may need to change the network registration.Note: Some settings and/or options described in this section may not be available for all phone models.Your phone displays the network ID.Find the FeatureM> Settings > Connection > Incoming Call > Next Call > NormalFind the FeatureM> Settings > Other Settings > Network > Current Network
DRAFT 125Advanced FeaturesSetting Network OptionsFinding a New NetworkYou may decide to switch to another network to improve the calling conditions, because of network coverage or roaming conditions. To select a new network:Can you switch or find new networks on this phone? (I could not locate NEW NETWORK.)Listing All NetworksCan you perform this function on this phone?Monitoring Battery ChargeTo view a detailed battery charge meter:Option DescriptionAnalog Only Need descriptionSet Mode Need descriptionSrvc Status Need descriptionService ToneSet your phone to beep each time the network registration status changes.Call DropSet your phone to alert whenever the network drops a call.Find the FeatureM> Settings > Phone Status > Battery Meter
DRAFT 126Advanced FeaturesViewing Phone SpecificationsTo view your phone’s feature specifications:Find the FeatureM> Settings > Phone Status > Other Information
DRAFT 127Personal OrganizerPersonal OrganizerDatebookThe datebook is a calendar that lets you schedule and organize events such as appointments and meetings.Note: You must set the correct time and date on your phone to use the datebook.To schedule or review datebook events:Week ViewThe datebook initially displays a calendar for the week. Lines or filled boxes indicate scheduled events.Find the FeatureM> More > DatebookEXIT VIE Wb1 5 NOV -21  NOVcGo toselected dayExit thedatebookUntimedevent12-hourwindow One-hour eventDays of week(press *or#to select)Full day (12-hour)event scheduledS   M TW   T  F   SPress M to openthe Datebook MenuG
DRAFT 128Personal OrganizerDay ViewSelect a day and press VIEW (+) to see the day's events.Event ViewSelect an event and press VIEW (+) to see event details.Creating a Datebook EventA title is required for a datebook event. All other information is optional.Tip: You can create a 1-time event to act as an alarm clock!Notes:•You must create an event to use the reminder alarm.bTHU 19-NOVc  Joe’s B-d ay9:00xMarie, . . . BACK VIEWDay of weekShow eventdetailsReturn toprevious screenUntimedeventEventReminderalarmDown scrollbarPress M to openthe Datebook MenuG x THU 9:00amMarie, mtg  aboutnew productBACK EDITDay and timeEdit eventReturn toprevious screenEvent detailsReminderalarmDown scrollbarPress M to openthe G Datebook Menu
DRAFT 129Personal Organizer•Your phone must be turned on for the reminder alarm to sound. Changing Event Information Find the FeatureM> More > Datebook > dayM> NewPress To1CHANGE (+)select Title2keypad keys enter a title for the eventTip: Press M to seledct a text entry method.3OK (+) store the event title4Sscroll to other fields and enter information as necessaryYou can set start time, duration, date, repeat interval, and reminder alarm.5DONE (+) store the eventFind the FeatureM> More > Datebook
DRAFT 130Personal OrganizerCopying an Event Press To1S left or right scroll to the day2VIEW (+) display the day view3Sscroll to the event4VIEW (+) display the event view5EDIT (+) edit the event6Sscroll to the information you want to change7CHANGE (+) edit the information8keypad keys enter new information9DONE (+) store the informationFind the FeatureM> More > DatebookPress To1S left or right scroll to the day2VIEW (+) display the day view3Sscroll to the event4Mopen the Datebook Menu 5Sscroll to Copy6SELECT (+) copy the event
DRAFT 131Personal OrganizerDeleting an Event 7YES (+) confirm the copyYour phone assumes you want to change the date, and displays the Date field.8keypad keys enter date information9Smove to month, day, and year10DONE (+) save the copy of the event11Sscroll to and edit event information, if necessary12DONE (+) store the informationFind the FeatureM> More > DatebookPress To1S left or right scroll to the day2VIEW (+) display the day view3Sscroll to the event4Mopen the Datebook Menu5Sscroll to Delete6SELECT (+)selectDelete7YES(+) confirm the deletionPress To
DRAFT 132Personal OrganizerViewing and Dismissing an Event ReminderWhen you set a reminder alarm for an event, the phone displays an event reminder and sounds a reminder alarm. To view or dismiss an event reminder: If you have more than 1 event set up for the same time, the phone displays each event in sequence. As you view and dismiss each event reminder, the next event is displayed.Changing the Datebook SetupYou can change the daily start time and length of time that events are stored.Synchronizing Datebook EntriesIs this feature applicable in T300p?CalculatorYou can use your phone as a calculator and currency converter.Press ToVIEW (+_)view the eventPress S to scroll through the event detailsEXIT (-) dismiss the reminderFind the FeatureM> More > Datebook> Setup
DRAFT 133Personal OrganizerCalculating Numbers The calculator can perform the following functions:Find the FeatureM> More > CalculatorPress To1number keys enter a number2Shighlight a calculator function3SELECT (+) perform the function4number keys enter next number5= (+) caluclate the resultFunction Description.Insert a decimal point.CClear the calculation.=Calculate the result.Calculator+0EXIT SELECTSelectedfunctionappearsherePerform thehighlightedfunctionPress M to openthe Calculator MenuExit thecalculatorEnterednumberPress * or# to scrollto otherfunctionsPress * or# to highlighta function. ÷C = +-xc G
DRAFT 134Personal OrganizerConverting CurrencyThe currency converter works just like the calculator, but converts a currency value based on the exchange rate you specify: +Add.-Subtract.xMultiply.÷Divide.%Divide the displayed value by 100.$Calculate the exchange rate.+ -Change the entry’s sign (positive/negative).MRReplace the displayed value with the value stored in memory.MSStore the value in memory (overwrites values already stored).MCClear the value stored in memory.±Change the entry's sign (positive/negative)Find the FeatureM> More > Calculator > Exchange RateFunction Description
DRAFT 135Personal OrganizerPress To1number keys enter the exchange rate2OK (+) store the exchange rate3number keys enter the amount to convert (amount to multiply by the exchange rate)4 =Sscroll to $5SELECT (+) perform the conversion
DRAFT 136SecuritySecurityLocking and Unlocking ApplicationsYou can lock specific phone applications (such as the phonebook) so that users must enter the unlock code to use them. Find the FeatureM> Settubgs > Security > Lock ApplicationPress To1keypad keys enter your unlock code2OK (+) open the lock application menu3 Sscroll to the application4CHANGE (+) select the application5 Sscroll to Locked or Unlocked6SELECT (+) select Locked or Unlocked
DRAFT 137News and EntertainmentNews and EntertainmentMicro-Browser The micro-browser lets you access Web pages and Web-based applications on your phone. Contact your service provider to set up access, if necessary.Note: Your phone may use a high-speed General Packet Radio Service (GPRS) network connection. This type of connection is identified by a v (GPRS) indicator in the idle screen that that disappears when you start a micro-browser session. If you see an O (in-call) indicator during a micro-browser session, your phone is using a standard voice channnel connection. The type of network connection your phone uses depends on your service provider’s network. Your network connection charges may vary depending on the type of connection used.Starting a Micro-Browser Session Find the FeatureM> Browser
DRAFT 138News and EntertainmentShortcut: If you open a message with a Web address (URL) embedded in it, you can press  M > Go To to launch the micro-browser and go directly to the URL.If you are unable to establish a network connection with the micro-browser, contact your service provider.Interacting with Web PagesDownloading Objects from a Web PageYou can download a photo, picture, animation, sound, or phone theme from a Web page. You can store these media Press To1Sscroll to a bookmark, service, or application2SELECT (+) select the item3Oexit the browserPress ToSscroll through text, or highlight a selectable itemSELECT (+) enter informationTip: Press DELETE (+) to delete 1 letter at a time if you make a mistake.BACK(-) go back to the previous pageMopen the Browser Menu
DRAFT 139News and Entertainmentobjects on your phone and use them as wallpaper images, screen saver images, and event alerts.Storing a Picture or Animation File Press To1Shighlight the picture or animation2Mopen the Inbox Menu3Sscroll to Store4SELECT (+) display a list of items you can store5Sscroll to File Attachment6SELECT (+) display the file name7STORE (+) view storage options8Sscroll to Store Only, or Set as Screen Saver9SELECT (+) store the file and, optionally, set it as your screen saver image
DRAFT 140News and EntertainmentStoring a Sound FileYou can store a sound file and set it as an event alert. Press To1Shighlight the sound file indicator (p) indicator in the message2Mopen the Inbox Menu3Sscroll to Store4SELECT (+) display a list of items you can store5Sscroll to File Attachment6SELECT (+) display the file name7STORE (+) view storage options8Sscroll to Store Only or Set As Ring Tone9SELECT (+) select the optionIf you select Store Only, the procedure is complete.If you select Set As Ring Tone, your phone displays Set As Which?, and lists the events for which you can set an alert.10Sscroll to the event11SELECT (+) store the sound and set it as the event alert
DRAFT 141News and EntertainmentSelecting or Creating a Web SessionIs this function applicable to T300p?Running the Mirco-Browser in the BackgroundIs this function applicable to T300p?Setting Service PreferencesIs this function applicable to T300p?Phone ThemesIs this function applicable to T300p?Using Photos and PicturesYou can send your photos to other wireless phone users or email addresses, assign photos to specific phonebook entries, and use them as wallpaper or screen saver images.
DRAFT 142News and EntertainmentGames and ApplicationsYour phone contains Java games that you can play between calls. Each game includes online playing instructions.You phone may contain additional Java applications that add features and functionality to your phone.Downloading an Application with the Micro-BrowserThis entire sections needs to be verified because I don’t have Get It Now in the phones that I have.Go to the page that contains the application, then: Launching an ApplicationFind the FeatureM> GamesFind the FeatureM> Get it Now > Get it Now ShopPress To1Sscroll to the application2SELECT (+) view the application details3DWNLOAD (+) download the application
DRAFT 143News and EntertainmentThis entire sections needs to be verified because I don’t have Get It Now in the phones that I have.Note:  •If you receive an incoming call while using an application, your phone pauses the application, notifies you of the call, and prompts you to answer. When the call ends, the phone gives you the option to return to the application.•If you receive an incoming call while downloading an application, your phone forwards the call to your voicemail. If you do not have voicemail, the caller receives a busy signal.Disabling or Removing an ApplicationThis entire sections needs to be verified because I don’t have Get It Now in the phones that I have.The memory capacity of your phone determines how many applications you can have installed at one time. To free up memory for a new application, you can temporarily disable an existing application, or permanently remove the existing application from your phone.When you disable an application, your phone removes the application from memory but retains the purchase information. You can restore the disabled application at a later time for no additional charge.Find the FeatureM> Get it Now > application
DRAFT 144News and EntertainmentWhen you remove an application, your phone completely removes the application from the phone. To reinstall the application, you must download it and pay for it again as described on page 150. Note: Airtime charges apply to remove an application subscription. Contact Verizon Wireless for more information.Find the FeatureM> Get it Now > Get it Now ShopPress To1OPTIONS (+) view the list of applications installed on your phone2Sscroll to the application you want3SELECT (+) view the application's memory usage information, and expiration information, if applicable4DISABLE (+)orREMOVE (+)temporarily disable the applicationpermanently remove the application from memory5YES (+) confirm your selectionYour phone disables or removes the application
DRAFT 145News and EntertainmentRestoring a Disabled ApplicationThis entire sections needs to be verified because I don’t have Get It Now in the phones that I have. Note: Airtime charges apply to restore an application. Contact Verizon Wireless for more information.Find the FeatureM> Get it Now > Get it Now ShopPress To1OPTIONS (+) view the list of applications installed on your phone2Sscroll to the application you want to restore3SELECT (+) view the application's memory usage information, and expiration information, if applicable4RESTORE(+)orREMOVE (+)restore the applicationpermanently remove the application from memory
DRAFT 146News and EntertainmentViewing Get It Now Information and HistoryThis entire sections needs to be verified because I don’t have Get It Now in the phones that I have.To view the total amount of phone memory available for Get It Now applications, and the memory used for current installed applications:To view Get It Now version information, and a log of application activities:Your phone lists the date(s) on which application activities occurred. Highlight a date to view the action performed on that date. Your phone documents the following activities:•download and install application•disable application•remove application•restore application•end application subscriptionFind the FeatureM> Get it Now > Get it Now Shop > Options > InformationFind the FeatureM> Get it Now > Get it Now Shop > Options > View Log
DRAFT 147News and EntertainmentCreating and Editing Ring TonesYou can create and store custom ring tones on your phone. The tones appear in the list of available alerts.Creating a Tone Entering NotesPress S up or down to cycle through notes and select the note you want.Find the FeatureM> Ring Styles > My Tones > [New Tone]Press To1CHANGE (+)select Notes2Sorkeypad keysenter notes for the tone (see the following section)3OK (+) store the notes4CHANGE (+)select Name5keypad keys enter the name for the tone6OK (+) store the name7DONE (+) store the tone
DRAFT 148News and EntertainmentPress the keypad keys to set not length, enter rests, and enter or edit note information. If necessary, press a keypad key multiple times to cycle through its available options.Tip: Press M > Play All at any time to play the notes you have entered. Basic notes: c d e f g a b Sharp Notes: #c #d #f #g #aYour phone identifies each note by octave (*0 through *8), note (a through g, with shart notes preceded by #), and note length (0 through 5). For example, a C# quarter note in octave 4 displays at *4#c2.Each note must contain the following information, in the following sequence: octave, note, length, and length modifier (optional).OctaveEnter * before a number to identify it as an octave value. Octave information (*0 to *8) must come before the note. If you do not specify an octave, the note is played as an octave 4 note.Note: Octaves 3 through 5 cover the full range of notes currently available on your phone. The notes are duplicated in octaves 0-2 and 6-8.Key Display Description0*enter * followed by a number (0 to 8) to set the octave
DRAFT 149News and EntertainmentNotes and RestsTo make a note sharp or flat, enter the sharp or flat character (# or &) before the note.You can enter 1 or more rest characters (r) in the note sequence. Set rest length the same way you set note length.Length and ModifiersSet the length (0 to 5) after a note or rest. If you do not specify a length, a quarter note length (2) is added to the note. If needed, you can enter an optional length modifier (. or : or ;) after the length character.Note TableKey Display Description111/2 note, as in *4c1.dotted note, as in *4c. which is 1 and 1/2 counts:double dotted note, as in *1a: which is 1 and 3/4 counts;2/3 length note, as in *1a; which is 2/3 of a count2aA notebB notecC note21/2 note, as in *4c2
DRAFT 150News and EntertainmentExampleTo create a simple tone, enter notes by pressing S up and down, and enter rests by pressing 7.For example:3dD noteeE notefF note31/8 note, as in *4c34gG note41/16 note, as in *1c4551/32 note, as in *4c566sets octave six, as in *67rinserts a rest (you can add length modifiers, such as r1)7sets octave seven, as in *788sets octave eight, as in *800whole note, as in *4c0*sets an octave when followed by 0-8, as in *4c for a C note in octave four#sharp note, as in *4#c&flat note, as in *4&dSmove cursor left or rightKey Display Description
DRAFT 151News and EntertainmentEditing a ToneYou cannot edit the predefined ring tones included with your phone. To edit a ring tone that you created: Press To Display1 Sscroll up to *4c, then wait for the highlight to disappear*4c2 Sscroll up to *4dThe phone adds a 2 after each note, to indicate it is a half note.*4c2*4d3 Sscroll up to *4e *4c2*4d2*4e4 7enter a rest*4c2*4d2*4e2r5 Sscroll down to *4c*4c*4d*4er2*4c6  M > Play Allplay the toneFind the FeatureM> Ring Styles > My Tones
DRAFT 152News and EntertainmentDeleting a ToneYou cannot delete the predefined ring tones included with your phone. To delete a ring tone that you created: Press To1Sscroll to the tone2EDIT (+) open the tone details3Sscroll to Name or Notes4CHANGE (+) select the details to edit5Sorkeypad keysenter new text or notes6OK (+) store the detailsFind the FeatureM> Ring Styles > My TonesPress To1Sscroll to the tone2Mopen the My Tones Menu3Sscroll to Delete4SELECT (+) select Delete5YES (+) confirm the deletion
DRAFT 153Phone FeaturesPhone FeaturesMenu MapMain Menu• Phonebook• Recent Calls• Received Calls• Dialed Calls• Notepad• Call Times• Messages• Voicemail• Create Message•Inbox•Outbox• Quick Notes• Drafts• Browser Alerts• Radio *• Get It Now• Get It Now Shop•Browser• Settings• (see next page)• Ring Styles•Style• StyleDetail•My Tones• Picture Viewer• Shortcuts• Calculator• Datebook• Voice Record* This is the standard phone menu layout. Menu organization and feature names may vary on your phone. Not all features may be available for all users.For example, the Radio feature (left) is available only when the optional FM Stereo Radio Headset accessory is plugged into your phone.
DRAFT 154Phone FeaturesSettings Menu• Ring Styles•Style• Style Detail• My Tones• Phone Status•My Tel. Number• Active Line• Battery Meter• Other Information• Browser Setup• Connection• Incoming Call• In-Call Setup•In-Call Timer• Answer Options• Security• Phone Lock• Lock Application• Restrict Calls•New Passwords• Location• Other Settings• Personalize•Main Menu•Keys• Greeting• Screen Saver• Banner• Initial Setup• Time and Date• SpeakerPhone• Auto PIN Dial• Auto Redial• Backlight• Status Light•Zoom• TTY Setup•Scroll•Animation• Language• Contrast•DTMF•Master Reset• Master Clear•Network• Current Network• Analog Only• Set Mode•Srvc Status•Service Tone• Call Drop Tone• Car Settings• Auto Answer• Auto Hands-Free• Power-Off Delay• Charger Time• Headset• Auto Answer
DRAFT 155Phone FeaturesFeature Quick ReferenceWe’ll get the features and descriptions in afte we narrow down the basic ones.Feature Description
DRAFT 156TroubleshootingTroubleshootingCheck these questions first if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada).Question AnswerIs your phone set up correctly?Press M #. If you do not see your phone number, contact Verizon Wireless.Is your battery charged? Do you see 9 in the display?The battery level indicator should have at least one segment showing (7). If it does not, recharge your battery, see page 18.Does the handset have a signal? Do you see 0 in the display?The signal strength indicator should have at least one segment showing (1). If it does not, move to an area with a stronger signal to use your phone.Is the earpiece volume too low?While on a call, press the upper volume button on the side of your phone.
DRAFT 157TroubleshootingThe following refer to Push to Talk specific problems:Is the other party unable to hear you?Make sure that your phone is not muted. Press UNMUTE (+) if necessary to unmute the phone.Also, make sure that your phone's microphone is not blocked by its carrying case or a sticker.Has the phone been damaged, dropped, or gotten wet?Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone's limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories.Was a non-Motorola battery or battery charger used?Question Answer
DRAFT 158TroubleshootingQuestion AnswerDoes your battery life seems shorter than for normal phone calls?The Push to Talk feature allows you to stay connected constantly, so the phone requires frequent interaction with the network. Therefore, your phone uses more battery power compared to non-Push to Talk phones.Do you seem to miss more phone calls than you used to?When you are on an active Push to Talk call, your incoming calls are automatically forwarded to voicemail.Is part of your message lost while you are on a Push to Talk call?Be sure to wait for the OK to Talk tone before talking.Be sure Talking to... displays before talking.Be sure to keep holding down I while you talk.
DRAFT 159TroubleshootingThe 1X on the screen sometimes changes from U to 1X. What does it mean?When U displays, your phone is connected to the Push to Talk server. When 1X displays, your phone is not connected to the server.Wait a few minutes for your phone to reconnect to the Push to Talk server.Turn off the phone, then back on again to reconnect immediately.How come I can not access and view my PTT Contacts list.Is U displayed on the screen? You must be in the 1X coverage area to access and view your PTT Contacts list.How come I do not receive all missed call notices.If you miss an Alert call, you are notified.If you miss a Barge call, you are not notified.How come I can not enter a Push to Talk number from the keypad.Make sure your phone is not locked, see page 174.Question Answer
DRAFT 160TroubleshootingThe following refer to specific problems:Problem SolutionMy phone was stolen. To whom should I report this?Report a stolen phone to the police and to your service provider (or the company that sends you your monthly wireless service bill).I forgot my password.See page 174.I pressed the power key, but nothing happened.Be sure to press and hold P (the power key) until the display appears and you hear an alert. This could take several seconds. If nothing happens, check that a charged battery is installed, see page 17.The display says: Enter Unlock Code. How do I unlock my phone?Enter the factory-preset unlock code (1234), or the last four digits of your phone number. If this fails, call your service provider (or the company that sends you your monthly wireless service bill).My phone asks for an unlock code when I try to open a feature.The application you want is locked. If you do not know the unlock code, see page 173.
DRAFT 161TroubleshootingMy phone does not ring.If you see a or W in the display, then the ringer is turned off, see page 128.Also, the ringer may be set to Silent even though your phone is set to an audible ring style. See page 128.My phone rings even though I selected the Silent (or Vibrate) ring style.The ringer may be set to play a tone even though your phone is set to a silent ring style, see page 128.I tried to place a call and heard an alternating high/low tone.Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the display says Ready before making a call.Problem Solution
DRAFT 162TroubleshootingI cannot send/receive calls.Make sure that you have a phone signal (see the “Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls only when the 0 (no signal) indicator displays.” on page 23). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings.Your phone also may have the Restrict Calls feature turned on. If you know the unlock code, you can change this setting in the security menu ( M > Settings > Security).My phone has poor reception and drops calls.Make sure that your antenna is not bent or damaged.Also, make sure you have a phone signal (see the “Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls only when the 0 (no signal) indicator displays.” on page 23). Stay clear of any obstructions such as bridges, parking garages, or tall buildings.Problem Solution
DRAFT 163TroubleshootingI cannot hear others on my phone.While on a call, press the upper volume key. The display should show the volume increasing.Also, make sure that your phone's earpiece is not blocked by its carrying case.I cannot open my message inbox.Before you can use text messages, you must set up the message inbox, see page 116.How do I see the calls I sent or received?To see the most recent calls you dialed or received: M > Recent Calls > Received Calls or Dialed CallsMy phone will not send voicemail commands, passwords, or other codes.Your phone sends commands and passwords as DTMF tones. You can set your phone's DTMF tones to be Long, Short, or Off. If you have trouble sending numbers, try changing the DTMF setting. 11 From the idle display, press: M > Settings > Other Settings > Initial Setup > DTMF22 Press S to scroll to Long or Short (some analog networks may not recognize short tones).33Press SELECT (+) to select it.Problem Solution
DRAFT 164TroubleshootingMy phone's display is too dark.Use the Contrast feature to change the level of contrast in your display. See page 84.You can also use the Backlight feature to change the length of time that the display backlight stays on. See page 83.My battery didn't last as long as I expected. What can I do to extend battery lifeYour battery's performance is affected by charge time, feature use, temperature changes, backlight use, and other factors. For tips on extending your battery life, see page 28.I am unable to record a voice note, voice name, or voice shortcut.Try moving to a quieter location to make your voice recording. Hold the phone about four inches (10 centimeters) from your mouth, and speak directly into the phone in a normal tone of voice.My TTY device doesn't work with my phone.Your phone must be set to a TTY mode for the phone to detect your TTY device. See page 160.Problem Solution
DRAFT 165TroubleshootingI plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go?The beep indicates that you are set up correctly. If you did not hear a beep, make sure that both ends of the data cable are connected—the smaller end to your phone and the larger end to your computer.Also, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, to automatically activate the port.My phone beeped when I attached the data cable, but my data and fax applications don't work.You must be in an area with digital coverage. Check your phone's display for the digital signal indicator (E).Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case.Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information.Problem Solution
DRAFT 166TroubleshootingWhen sending data with the data cable, why does the computer show a connection rate of 19200 Kbps?19200 Kbps is the data transfer rate of the connection between your computer and the phone.The rate of data transfer between your phone and the network is displayed on your phone and can be up to 153 kbps.I can't end my data call by closing the application on my computer. What can I do?Try pressing O on your phone. Or try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer, as these alternative methods may disrupt the application on your computer.Problem Solution
DRAFT 167TroubleshootingI launched the micro-browser but the display says: Service Not Available.You may be in an area without service. If you have wireless service, look in the display for the digital signal indicator (E). If you do not see the indicator, you may be in an area that has only analog service or no service at all. If you see the digital signal indicator, you may be connected to a digital network that does not support Internet access.I launched the micro-browser but the display says: Data Server Unavailable.Try again in a few minutes. The servers may be temporarily busy.Problem Solution
DRAFT 168TroubleshootingSpecific Absorption Rate DataThe model wireless phone meets the government's requirements for exposure to radio waves.Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR
DRAFT 169Troubleshootingvalue for this model phone when tested for use at the ear is 1.52 W/kg, and when worn on the body, as described in this user guide, is 0.77 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:http://phonefacts.netor the Canadian Wireless Telecommunications Association (CWTA) Web site:http://www.cwta.ca1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
DRAFT 170TroubleshootingThe U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.Why the concern?Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not demonstrate any adverse health effects associated with the use of mobile phones.What kinds of phones are in question?Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones
DRAFT 171Troubleshootingare of concern because of the short distance between the phone's antenna—the primary source of the RF—and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned.How much evidence is there that hand-held mobile phones might be harmful?Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study:
DRAFT 172Troubleshooting 1In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years.When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.12Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells
DRAFT 173Troubleshootingcalled lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conflicting. Thus, follow-up research is necessary.2FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations.Two other studies of interest have been reported recently in the literature: 1Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only
DRAFT 174Troubleshootingchange noted among more than 20 variables compared.32In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used.Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant.4In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones.What is known about cases of human cancer that have been reported in users of hand-held mobile phones?Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it
DRAFT 175Troubleshootingwould have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information.What is FDA's role concerning the safety of mobile phones?Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry:•support needed research into possible biological effects of RF of the type emitted by mobile phones•design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function•cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health
DRAFT 176TroubleshootingAt the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:•National Institute for Occupational Safety and Health•Environmental Protection Agency•Federal Communications Commission•Occupational Health and Safety Administration•National Telecommunications and Information AdministrationThe National Institutes of Health also participates in this group.In the absence of conclusive information about any possible risk, what can concerned individuals do?If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to:•a mobile phone in which the antenna is located outside the vehicle
DRAFT 177Troubleshooting•a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package•a headset with a remote antenna to a mobile phone carried at the waistAgain, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk.Where can I find additional information?For additional information, see the following Web sites:Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”):http://www.fcc.gov/oet/rfsafetyWorld Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As): http://www.who.int/emfUnited Kingdom, National Radiological Protection Board: http://www.nrpb.org.ukCellular Telecommunications Industry Association (CTIA): http://www.wow-com.comU.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health:http://www.fda.gov/cdrh/consumer/1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California.2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999,
DRAFT 178TroubleshootingWashington, D.C.; and personal communication, unpublished results.3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999.4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999.
DRAFT 179TroubleshootingMotorola Limited Warranty for the United States and CanadaWhat Does this Warranty Cover?Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
DRAFT 180TroubleshootingProducts and AccessoriesProducts CoveredLength of CoverageProducts and Accessories as defined above, unless otherwise provided for below.One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection.Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.Consumer and Professional Two-Way Radio Accessories.Ninety (90) days from the date of purchase by the first consumer purchaser of the product.Products and Accessories that are Repaired or Replaced.The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.
DRAFT 181TroubleshootingExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service
DRAFT 182Troubleshootingor signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.SoftwareExclusionsSoftware Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.Who is Covered?This warranty extends only to the first consumer purchaser, and is not transferable.What Will Motorola Do?Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent Products CoveredLength of CoverageSoftware. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).Ninety (90) days from the date of purchase.
DRAFT 183Troubleshootingreconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.How to Obtain Warranty Service or Other Information?You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.What Other Limitations Are There?ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE USA Phones 1-800-331-6456Two-Way Radios 1-800-353-2729Pagers 1-800-548-9954Canada All Products 1-800-461-4575TTY1-888-390-6456For Accessories and Software, please call the telephone number designated above for the product with which they are used.
DRAFT 184TroubleshootingREPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.
DRAFT 185TroubleshootingProduct RegistrationOnline Product Registration: http://www.motorola.com/warrantyProduct registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.Thank you for choosing a Motorola product.
DRAFT 186TroubleshootingExport Law AssurancesThis product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
DRAFT 187TroubleshootingRF Energy InterferenceThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
DRAFT 188TroubleshootingWireless Phone Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives you the powerful ability to communicate by voice—almost anywhere, anytime, wherever wireless phone service is available and safe conditions allow. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold.When driving a car, driving is your first responsibility. If you find it necessary to use your wireless phone while behind the wheel of a car, practice good common sense and remember the following tips: 1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands-free accessories available today.
DRAFT 189Troubleshooting3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.4 Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.5 If you receive an incoming call at an inconvenient time do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely.6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.7 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations which have the potential to divert your attention away from the road.8 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.*9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in
DRAFT 190Troubleshootingprogress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.*10 Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.** Wherever wireless phone service is available.Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.For more information, please call 1-888-901-SAFE or visit the CTIA Web site at www.wow-com.com™

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