Motorola Mobility T56AS1 Portable Cellular Transceiver User Manual UPDATED Exhibit 8 Users Manual 2 of 2

Motorola Mobility LLC Portable Cellular Transceiver UPDATED Exhibit 8 Users Manual 2 of 2

UPDATED Exhibit 8 Users Manual 2 of 2

55Using the Menu through available characters (see “Character Chart” on page 56):• If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position.Msg:CANCEL) )BROWSEMove flashing cursor to the left or right.Move flashing cursor up or down one line, or change character in block cursor to uppercase or lowercase.Press a number key to entertext at flashing cursor location.Press a number key as many times as necessary to enter thedesiredcharacter.Press and holda number key to cycle between uppercase and lowercase characters.
Using the Menu56• The first character of every sentence is capitalized unless you manually override it. (Hold the number key or press S down to force the character to lowercase while it is highlighted by the block cursor.)Character ChartUse this chart as a guide for entering spaces, numbers, letters, and other characters. Press and hold a key to cycle between uppercase and lowercase characters.1 space . 1 ? ! , @ & : ; " - ( ) '¿ ¡% £ $ ¥ 2 a b c 2 ä å à α β ç3 d e f 3 ∆ é è Φ4 g h i 4 Γ5 j k l 5 Λ6 m n o 6 ñ ö ø ò Ω7 p q r s 7 Π ß ∑8 t u v 8 Θ ü ù9 w x y z 9 Ξ Ψ0 + - 0 x * / = > < # §
57Using the Menu Predictive Text Entry with iTAP SoftwareiTAP™ software provides a predictive text entry method that lets you enter the letters of a word using only one keypress per letter.Activating iTAP SoftwareYou must activate iTAP software prior to entering letters. You can do this from any text entry screen by pressing M and selecting the iTAP menu option.Entering WordsTo enter a word:Do This To1Press a keypad key onceenter the first letter of the wordThe letters associated with the key you pressed are shown at the bottom of the display.2Press keypad keys (one per letter)enter the rest of the wordAlternative words and letter combinations are shown at the bottom of the display based on the keys you press. These word choices are updated with each keypress.
Using the Menu58For example, to spell the word “act,” press 2 2 8. The display shows:3When you have entered all the letters of the word, press * and # locate and highlight the word you want4Press SELECT (+)add the highlighted word to the text area at the top of the displayA space is automatically inserted after the word.Do This ToPress SELECT (+) to insert the highlighted word at the insertion point.Press DELETE (-)to clear the last letter entered.Flashing cursor indicates insertionpoint.Press * and # to scroll and see additional word choices.Cat Act Bat Abu }DELETE SELECT
59Using the Menu Entering Novel WordsYou may enter a word that is not in the iTAP software dictionary. If you enter all the letters of a word but the word is not displayed:Do This To1Press DELETE (-) one or more timesdelete one or more letters until you see a letter combination that matches the start of the word2Press * and # highlight the letter or letter combination3Press SELECT (+), then press * shift the text entry cursor to the left and “lock” the selected portion of the word4Continue entering letters and highlighting letter combinationsspell the word
Using the Menu60PunctuationThe iTAP software automatically adds a space after each word. When you enter punctuation, this space is removed. To use punctuation:CapitalizationThe first word of a sentence is automatically capitalized, with following words in lowercase. To set or adjust character capitalization:Press To1 or 0enter punctuation or other characters as shown in the “Character Chart” on page 56Press ToS change the words to initial character capitalized, all uppercase characters, or all lowercase characters
61Using the Menu Entering NumbersTo enter a number:Deleting Letters and WordsPlace the cursor to the right of the text that you want to delete, and then do the following:Do This To1Enter the first digit and then highlight itput the iTAP software in number entry mode2Press keypad keysadd digits to the number3Press SELECT (+)enter the number at the insertion pointDo This ToPress DELETE (-) delete one letter at a timePress and hold DELETE (-)delete the entire wordContinue to hold DELETE (-)delete the entire message
62Menu Feature DescriptionsThis chapter describes all of your phone’s features in alphabetical order. Some descriptions also include page numbers where you can find more detailed information. If you would like to learn more about a specific feature, see the Motorola Web site at:http://motorola.com/consumer/manuals or contact the Motorola Customer Call Center at 1-800-331-6456.BROWSER M> BrowserAccess Web pages and run Web-based applications.The micro-browser delivers WAP (Wireless Application Protocol) pages from your service provider directly to your phone. See “Micro-Browser” on page 125.CONNECTION Connect your phone to a computer or hand-held device to send and receive data and fax calls on the connected device. Connect your phone using a serial cable or USB cable. See “Connecting Your Phone to an External Device” on page 135.
63Menu Feature Descriptions Incoming Call M> Settings> Connection> Incoming CallSpecify the format for the next incoming call. You can select Fax In Only, Data In Only, or Normal.DATEBOOK M> DatebookUse the datebook calendar to schedule and review your appointments. See “Datebook” on page 92.IN-CALL SETUP Use the in-call setup menu to set the features that are active during a call, such as the in-call timer and call answering options.Answer Options M> Settings> In-Call Setup> Answer OptionsTurn call answering options on or off:In-Call Timer M> Settings> In-Call Setup> In-Call TimerAdjust call timer display and beep settings. You can set your timer to beep at a selected interval during Multi-Key Answer by pressing any keyOpen to Answer Answer by opening the flip
Menu Feature Descriptions64your calls. (60 seconds is the default.) You can also turn on or off a display timer during calls as follows:MESSAGES M> MessagesAdjust message settings, view and manage the various types of messages your phone can receive and/or send:Time Display the elapsed time for the current callOff No in-call timer displayBrowser Alerts Read alert messages received by your micro-browserDrafts Store and edit text messages that you have written but not sentOutbox View all outgoing text messages, delivered and undeliveredQuick Notes Select and send pre-written messages from the quick notes listText Msgs Send and receive text messages. See “Messages—Text” on page 104
65Menu Feature Descriptions OTHER SETTINGS Car Settings M> Settings> Other Settings> Car SettingsAdjust hands-free car kit settings.You can set your phone to route calls directly to the car kit when it detects a connection, and automatically answer calls after two rings. See “Hands-Free Use” on page 131.Headset M> Settings> Other Settings> HeadsetSet your phone to automatically answer calls after two rings when connected to a headset. See “Hands-Free Use” on page 131.Voicemail Listen to your recorded voice messages. See “Messages—Voicemail” on page 102
Menu Feature Descriptions66Initial Setup M> Settings> Other Settings> Initial SetupSet many basic phone options:Animation Turn animation off (to conserve the battery) or on. Animation makes your phone’s menus move smoothly as you scroll up and down.Auto PIN Dial Some networks require an authenticating PIN to allow outgoing calls. Use this feature to automatically dial your PIN.Auto Redial Automatically redial calls that fail due to busy network conditionsBattery Save Adjust the phone’s power usage characteristics to conserve powerBacklight Set the amount of time that the display backlight remains on, or turn off the backlight to conserve battery power
67Menu Feature Descriptions Contrast Setting Adjust the contrast setting for your displayDTMF Switch DTMF tones on or offLanguage Set the language for phone menusMaster Clear Perform master reset and clear all user-selectable options, resettable timers, recent call lists, and phonebook entriesNote: This option erases all user-entered information stored in your phone’s memory, including phonebook and datebook entries. Once you erase the information, it cannot be recovered.Master Reset Reset all options back to their original factory settings except for the unlock and security codesScroll Force the cursor to stop or wrap around when it reaches the top or bottom of a list in the displayStatus Light Turn the status light off (to conserve battery power) and on
Menu Feature Descriptions68Network M> Settings> Other Settings> NetworkView and adjust your phone’s network settings.Your service provider registers your phone to a network. You can view information about the current network, change how your phone searches for a network, and turn on/off alerts that indicate when a call is dropped or network registration changes.Personalize M> Settings> Other Settings> PersonalizeSet several personal phone options:Time and Date Set the phone’s time and dateZoom Switch between three lines (Zoom Out) and two lines (Zoom In) of display textBanner Change the text that appears in the idle displayGreeting Change the text displayed when you turn on your phone
69Menu Feature Descriptions PHONE STATUS Battery Meter M> Settings> Phone Status> Battery MeterView a detailed battery charge meter.My Tel. Number M> Settings> Phone Status> My Tel. NumberView, enter, and edit your name and phone number.Other Information M> Settings> Phone Status> Other InformationView the phone’s feature specifications (if available from the service provider).Keys Change the functions of the soft keys and smart key in the idle display (See “Customizing a Soft Key Function” on page 131.)Main Menu Change the order of the main menu (See “Reordering Menu Items” on page 130.)Quick Dial Change quick dial number(s)
Menu Feature Descriptions70PHONEBOOK M> PhonebookOpen the phonebook.Store names and phone numbers as entries in your phonebook. Then, you can call phonebook entries by selecting them from the phonebook list. See “Phonebook” on page 81.QUICK DIAL M> Quick DialDial pre-programmed customer service numbers.Your service provider may program one or more quick dial numbers, such as the customer service number, into your phone. You can call them by selecting them from the quick dial list.Note: Your service provider may use a different name for this feature.RADIO M> RadioListen to FM radio stations with the optional Motorola FM radio headset accessory. This menu feature is displayed only when the FM radio headset is plugged into the accessory connector port on your phone. See “Radio” on page 99.RECENT CALLS View the numbers of your recent dialed calls and received calls. See “Recent Calls” on page 75.
71Menu Feature Descriptions Call Times M> Recent Calls> Call TimesView call timers.You can view five timers that track time spent on your last call, dialed calls, received calls, all calls since reset, and all calls total. See “Viewing and Resetting Call Times” on page 80.Dialed Calls M> Recent Calls> Dialed CallsView a list of recently dialed calls.Your phone keeps a list of phone numbers from calls you recently dialed (even if the calls did not connect). See “Viewing the Received Calls or Dialed Calls List” on page 75.Notepad M> Recent Calls> NotepadCall or store the last number entered on the keypad.You can use this notepad to view the last number you entered, even if you did not call the number. See “Using the Notepad” on page 78.Received Calls M> Recent Calls> Received CallsView a list of recently received calls.
Menu Feature Descriptions72Your phone keeps a list of the numbers from calls you recently received (even if you did not answer). See “Viewing the Received Calls or Dialed Calls List” on page 75.RING/VIBRATE Alert M> Settings> Ring/Vibrate> AlertSelect a type of ring or vibration alert for incoming calls and messages. See “Ring/Vibrate” on page 127.Alert Detail M> Settings> Ring/Vibrate> Alert DetailChange details about the ring or vibration alert. Alert represents the name of the current alert setting. See “Ring/Vibrate” on page 127.SECURITY Lock Application M> Settings > Security> Lock ApplicationLock and unlock specific phone applications (such as phonebook and datebook) so that users must enter the unlock code to use them.
73Menu Feature Descriptions Lock Keypad M> Settings > Security> Lock KeypadLock and unlock your keypad. See “Locking and Unlocking Your Keypad” on page 147.New Passwords M> Settings > Security> New PasswordsChange your unlock code (originally set to 1234) or your security code (originally set to 000000). See “Assigning a New Code or Password” on page 143.Phone Lock M> Settings > Security> Phone LockLock and unlock your phone. See “Locking and Unlocking Your Phone” on page 145.Restrict Calls M> Settings > Security> Restrict CallsRestrict incoming and outgoing calls. See “Restricting Calls” on page 148.Talk Secure M> Settings > Security> Talk SecureIndicate a preference for secured voice channels, so that your phone tells you if a voice channel is not secure.
Menu Feature Descriptions74SHORTCUTS M> ShortcutsCreate keypad or voice shortcuts to menu features.See “Shortcuts” on page 111.VOICE NOTES M> Voice NotesUse the voice key to record messages and phone calls. See “Voice Notes” on page 117.
75Recent CallsYou can use the recent calls menu to view received calls or dialed calls, retrieve the last number stored in the notepad, and view or reset call times.Viewing the Received Calls or Dialed Calls ListYour phone keeps lists of the numbers from calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new ones are added. Each entry tells you the person’s number (or name, if available) and whether the call connected or not. You can call, store, or delete the numbers on these lists.Shortcut: Press N to go directly to the dialed calls list from the idle display.To open the recent calls menu:Find the FeatureM> Recent CallsPress To1S scroll to Received Calls or Dialed Calls
Recent Calls762SELECT (+) select Received Calls or Dialed Calls3S scroll to an entry you want to call, store, or deleteNote: < means the call connected.4N call the entry’s numberTip: Press and hold N for two seconds to send the entry number as DTMF tones. To activate DTMF tones, see the “DTMF” item on page 67.or+ view the entry’s details if View appears above the + key, or store the entry’s details in the phonebook if Store appears above the + keyorM open the Last Calls Menu to perform other procedures as described in the following listPress To
77Recent Calls The Last Calls Menu includes the following options:Option DescriptionStore Create a phonebook entry with the selected number in the No. field. (This option is not available if STORE appears above the + key.)Delete Delete the entry. (This option is not available if DELETE appears above the - key.)Delete All Delete all entries in the current list.Send Message Create a new text message, with the selected number in the Tel No. field. See “Sending a New Text Message” on page 109.Add Digits Add digits to the end of the selected number. See “Additional Dialing Features” on page 45.Attach Number Attach digits to the beginning of the selected number. See “Additional Dialing Features” on page 45.Send Tones Send DTMF tones (only with a call in progress). See “Additional On-Call Features” on page 48.
Recent Calls78Using the NotepadYour phone uses a notepad to store the most recent string of digits entered—either for a phone number that you called or for a number that you entered but did not call.To call the number stored in the notepad, press N from the idle display.To create a phonebook entry or perform other operations with the number:Find the FeatureM> Recent Calls> NotepadPress ToM open the Dialing Menu (to attach a number or insert a special character). See “Additional Dialing Features” on page 45.orSTORE (+) create a new phonebook entry, with the notepad number copied into the No. field. See “Storing a Phonebook Entry” on page 82.
79Recent Calls Call TimesYour phone tracks and records call times. Use the recent calls menu to view and reset a call timer.Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing O. This time includes busy signals and ringing.The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly. You can view the approximate network connection time elapsed during the following calls:Timer DescriptionLast Call time spent on the last call dialed or received. You cannot reset this timer.Dialed Calls total time spent on dialed calls since the last time you reset this timerReceived Calls total time spent on calls received since the last time you reset this timer
Recent Calls80Viewing and Resetting Call TimesTo view a call timer:To reset the call timer:All Calls total time spent on dialed and received calls since the last time you reset this timerLifetime total time spent on all calls on this phone. You cannot reset this timer.Find the FeatureM> Recent CallsPress To1S scroll to Call Times2SELECT (+) open the list of timers3S scroll to the timer you want4SELECT (+) view the recorded timePress To1RESET (+) reset the time (if available)2YES (+) confirm the resetTimer Description
81PhonebookYou can store a list of names and phone numbers in your phone’s electronic phonebook. Your phone can store as many as 1000 entries. You can view these entries and call them directly from your phone.To see the list of names stored in your phonebook, press M > Phonebook from the idle display. Scroll to a name and press VIEW (+) to view details of the phonebook entry as shown in the following display.Fields in a Phonebook Entry Form$*Carlo Emrys2154337215Speed No.15BACK EDITEntry’sphone numberType indicator identifies number type:$WorkUHomeSMainhMobileZFaxpPagerVoice Name indicatorindicates a recorded voice name Entry’s NameEditentryPress M to open the Phonebook MenuReturn to listMEntry’s speed dial number
Phonebook82Storing a Phonebook EntryA phone number is required for a phonebook entry. All other information is optional.Shortcut: Enter a phone number in the idle display, then press STORE (+) to create a phonebook entry with the number in the No. field. Use the following procedure to enter additional information and store the entry.Enter InformationFind the FeatureM> PhonebookM> NewPress To1CHANGE (+) select Name2keypad keys enter a name for the phonebook entry (See “Entering Text” on page 54.)3OK (+) store the name4CHANGE (+) select No.5keypad keys enter the phone number6OK (+) store the phone number7CHANGE (+) select Type
83Phonebook 8S scroll to the type of phone number9SELECT (+) select the number type10RECORD (+)orGo to step 11 if you do not want to record a voice name for the entryrecord a voice name for the entry, if desiredSee “Recording a Voice Name For a Phonebook Entry” on page 85.11S scroll to Speed No., the number to “speed dial” the entryThe next available speed dial number is assigned to a new phonebook number by default.12CHANGE (+) select Speed No. if you want to change it13keypad keys enter a different speed number, if desiredPress To
Phonebook84Complete Phonebook EntryWhen you are finished entering information for a phonebook entry:14OK (+) save the modified speed numberIf your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry.15SELECT (+) select MORE if you want to create another entry with the same NameNote: You must enter a name and number to use this option.Press ToDONE (-) store the entry and return to the phonebook listPress To
85Phonebook Recording a Voice Name For a Phonebook EntryYou can record a voice name when you create a new phonebook entry, or when you edit a previously stored phonebook entry. This lets you use voice dial to call the number without dialing (see “Voice Dial” on page 88).Your phone can store a total of 20 voice names.Tip: Make your voice recording in a quiet location. Hold the phone about 4 inches from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.Find the FeatureM> PhonebookDo This To1Press S scroll to the entry that needs a voice name2Press VIEW (+) display the entry’s detailed view3Press EDIT (+) edit the phonebook entry4Press S scroll to Voice Name
Phonebook865Press RECORD (+) begin the recording processThe phone displays Press Voice key then say name.6Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds)record the voice nameThe phone displays Press Voice Key then REPEAT name.7Press the voice key and repeat the nameconfirm the voice nameThe phone displays Trained: Voice Name.Do This ToVoice key
87Phonebook Dialing a Phonebook EntryYou can use the phonebook list, voice dial, speed dial, or one-touch dial to call the numbers stored in your phonebook. To use speed dial, see “Dialing With Speed Dial” on page 42. To use one-touch dial, see “Dialing With One-Touch Dial” on page 43.Phonebook ListTo call a number from the phonebook list:Find the FeatureM> PhonebookPress To1S scroll to the entry you want to call2N send the call
Phonebook88Voice DialTo call a number using voice dial:Editing a Phonebook EntryEdit a phonebook entry by following the procedures described in “Storing a Phonebook Entry” on page 82.Do This ResultPress and release the voice key on the right side of your phone and say the entry’s name (in two seconds).Your phone goes to the entry in the phonebook list, plays back the voice name stored with the phonebook entry, waits two seconds, then automatically dials the call.Find the FeatureM> PhonebookPress To1S scroll to the entry you want to edit2VIEW (+) display the entry’s detailed view3EDIT (+) edit the phonebook entry
89Phonebook Deleting a Phonebook EntryTo delete a phonebook entry:Find the FeatureM> PhonebookPress To1S scroll to the entry you want to delete2M open the Phonebook Menu3 S scroll to Delete4SELECT (+) select Delete5YES (-) confirm the deletion
Phonebook90Checking Phonebook CapacityYou can check your phonebook’s capacity to see how many entries you have used and how many more are available. Your phonebook holds 1000 entries.To check the phonebook capacity for your phone:Synchronizing with TrueSync SoftwareYou can synchronize phonebook entries between your phone and computer or hand-held device with TrueSync® software, a Motorola accessory product. See the TrueSync user guide for more information.Find the FeatureM> PhonebookPress To1M open the Phonebook Menu2S scroll to Ph Book Capacity3SELECT (+) select Ph Book CapacityThe phone displays the number of entries that are in use and the number that are empty.
91Phonebook Setting Up the PhonebookYou can set up your phone to sort your phonebook list by speed dial number (the standard), name, or voice dial.Tip: The voice dial sort is identical to the name sort, except that the entries with voice name tags appear first.Find the FeatureM> PhonebookPress To1M open the Phonebook Menu2S scroll to Setup3SELECT (+) select Setup4S scroll to Sort by5CHANGE (+) select Sort by6S scroll to the entry you want7SELECT (+) select the entry you want
92DatebookThe datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can review your schedule of events for the week or by the day, and have the datebook play a reminder alarm for specific events. To schedule or see events:The datebook is organized by views—from the week view, to the day view, to a view of a specific event.Week ViewWhen you open the datebook, your phone displays a calendar for the week. Lines or filled boxes under each day indicate that events have been scheduled.Find the FeatureM> Datebook EXIT VIEW{15 NOV-21 NOV }Go to highlighted dayExit thedatebook Untimed event12 hour window One-hour eventDays of week (press * or # to select)MFull day (12-hour) event scheduledS M T W T F SPress M to open the Datebook Menu
93Datebook Day ViewSelect a day in the week view and press VIEW (+) to see the day’s events. You can store, edit, view, copy, and delete any event from the day view.Day of weekShow event detailsReturn to previous screenUntimed event AlarmEvent Down scroll arrow{ THU 19-NOV }¥ JoeÕs B-day9:00 A Marie,...BACK VIEWMPress M to open the Datebook Menu
Datebook94Event ViewSelect an event in the day view and press VIEW (+) to open the detailed event view. You can edit, copy, and delete events from the event view.Day and timeEdit eventReturn to previous screenEvent detailsAlarm Down scroll arrowA THU 9:00amMarie, mtg aboutnew productBACK EDITMPress M to open the Datebook Menu
95Datebook Storing a New EventA title is required for a datebook event. All other information is optional.See “Selecting a Feature Option” on page 51 for instructions on scrolling to and selecting options.Find the FeatureM> Datebook > dayM> NewPress To1CHANGE (+) select Title2keypad keys enter a title for the event (see “Entering Text” on page 54.)3OK (+) store the event title4S scroll to other fields and enter information as necessaryOther fields let you enter start time, duration, date, repeating events, and reminder alarm.5DONE (-) store the new event and return to the day view
Datebook96Changing Event InformationTo change information about an existing event:Find the FeatureM> DatebookPress To1* or #scroll to the scheduled event day2VIEW (+) display the day view3S scroll to the event you want to change4VIEW (+) display the event view5EDIT (+) edit the event6S scroll to the detail you want to change7CHANGE (+) edit the information8keypad keys enter the new information9DONE (-) store the information and return to the day view
97Datebook Copying an EventTo copy information from a current event to a new event:Find the FeatureM> DatebookPress To1* or #scroll to the scheduled event day2VIEW (+) display the day view3S scroll to the event to copy4M open the Datebook Menu5S scroll to Copy6SELECT (+) copy the event7YES (-) confirm the copyYour phone assumes that you want to change the date, and displays the Date field.8keypad keys enter the date information9} (+)move to the month, day, and year10DONE (-) save the copy of the event11DONE (-) return to the day view
Datebook98Deleting an EventFind the FeatureM> DatebookPress To1* or #scroll to the scheduled event day2VIEW (+) display the day view3S scroll to the event to delete4M open the Datebook Menu5S scroll to Delete6SELECT (+) select DeleteFor non-repeating events, go to step 7. For repeating events, the phone displays a delete event menu:aS scroll to This Event Only or Repeat EventsbSELECT (+) select the event(s) to delete7YES (-) confirm the deletionThe phone briefly displays a Deleted: message and returns you to the day view.
99RadioYou can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM radio headset accessory is plugged into the phone’s accessory connector port.Turning the Radio On and OffNote: The Radio (+) softkey option and Radio menu feature are displayed only when the FM radio headset is plugged into the accessory connector port.Press ToRadio (+) turn the radio on and offorM> Radio
Radio100Tuning a StationTo tune a radio station with the radio on:Storing a PresetWhen you tune the station that you want to save:Selecting a PresetTo select a preset radio station:Do This ToPress Sscroll up or down to the next frequencyorPress and hold Sscroll up or down to the next available stereo stationDo This ToPress and holda number key(1 to 9)assign its preset number to the tuned stationPress Toa number key(1 to 9)tune the station stored at that preset location
101Radio Sending and Receiving Calls with the Radio OnYour phone interrupts the radio signal and rings or vibrates as usual to notify you of an incoming call, message, or other event. You can use the FM radio headset to converse with the other party during a call.Turn the radio off before dialing outgoing calls. You do not have to turn off the radio to dial emergency numbers, or numbers selected from your phonebook or other lists.
102Messages—VoicemailYou can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Contact your service provider for more details.Storing Your Voicemail NumberStore your voicemail number in your phone to make it faster and easier to use voicemail. Your voicemail number is provided by your service provider.Receiving a New Voicemail MessageWhen you receive a voicemail message, your phone displays New VoiceMail &. (Some networks only indicate when you have messages, whether they are Find the FeatureM> MessagesM> VoiceMail SetupPress To1keypad keys enter the phone number for your voicemail2OK (+) store the number
103Messages—Voicemail new or not.) If reminders are turned on, your phone sends a reminder every five minutes until you close the new message notification, listen to the message, or turn off your phone. (See “Reminders” on page 129.)From the new message notification:Listening to a Voicemail MessageTo listen to your voicemail messages at any time:Your phone calls the voicemail phone number you stored. If you do not have a voicemail number stored, the phone guides you through storing a number.Do This ToPress CALL (+) call your voicemail phone number and listen to the messageFind the FeatureM> Messages> VoiceMail
104Messages—TextText messages are brief messages that you can send and receive (such as Where are we meeting?). Received messages appear on your phone display or in your text message inbox.You must set up the text message inbox before you can send and receive these messages. The total number of messages the inbox can hold depends on the length of the messages, and the number of other messages and drafts stored in your phone.Setting Up the Text Message InboxFind the FeatureM> MessagesM > Text Msg SetupPress To1S scroll to Srvce Center No.2CHANGE (+) change the Srvce Center No. which is provided by your service provider3keypad keys enter the phone number for the service center that handles your outgoing messages
105Messages—Text 4OK (+) store your service center number5CHANGE (+) change the Expire After period6keypad keys enter the expiration period—the number of days your network tries to send unreceived messages7OK (+) store the expiration period8CHANGE (+) change the Cleanup setting9S scroll to the period of time that messages stay in your inbox10SELECT (+) select the cleanup periodIf you select Custom, continue. Otherwise, the procedure is complete.11S change the entry for the number or label12* and #switch between the number and the label 13DONE (-) store the custom cleanup period after you finish entering all informationPress To
Messages—Text106Receiving a New Text MessageNote: You must set up the text message inbox before you can receive text messages.When you receive a new message, your phone displays New message X and gives an alert. If reminders are turned on, your phone sends a reminder every five minutes until you close the new message notification, read the message, or turn off your phone. (See “Reminders” on page 129.)When your inbox is full, any new message replaces the oldest unlocked message.From the new message notification:Reading, Locking, or Deleting a Text MessageYou can open your text message inbox to read, lock, or delete messages at any time.Press ToREAD (+) open the message (or your text message inbox if there are multiple messages)
107Messages—Text Messages in the text message inbox are sorted from newest to oldest. The oldest messages are deleted as new ones are added. If you want to save a message, you should lock it to prevent it from being overwritten as new messages are received.Find the FeatureM> Messages> Text MsgsPress To1S scroll to the message you want(d = unread and urgent,o = read, f = read and locked)2READ (+) open the message3SAVE (-) close the message without changesorDELETE (+) delete the messageorM open the Text Msg Menu to perform other procedures as described in the following list
Messages—Text108The Text Msg Menu includes the following options:Option DescriptionCall Back Call the number in the message header or the message textGo To Go to a Web address (URL) in the messageReply Open a new text message, with the message’s Reply To number in the To fieldLock/Unlock Lock or unlock the messageDeleteorDelete AllDelete the message or all inbox messagesPress Yes (-) to confirm the deletion.Store Number Open a new phonebook entry with the message’s embedded number in the No. fieldNew Open a new text message formSetup Open the inbox setup menu
109Messages—Text Sending a New Text MessageTo create and send a new text message:Find the FeatureM> Messages> Text MsgsM> NewPress To1CHANGE (+) select To2keypad keys enter the phone number where you want to send the message3OK (+) store the number4CHANGE (+) select Msg5keypad keys enter the text message (see “Entering Text” on page 54.)6OK (+) store the text message7CHANGE (+) select Priority8S scroll to the priority you want9SELECT (+) select the priority you want10CHANGE (+) select Call11keypad keys enter the number you want your recipient to call back (the message’s From field)
Messages—Text110Viewing the Status of Sent Text MessagesText messages that you send are stored in the outbox. To view the contents of your outbox:Messages are sorted from newest to oldest.The following icons indicate message status:á = sending in progress, m = sending failed,o = delivered, n = read by recipient.12OK (+) store the number13DONE (-) finish the messageYour phone displays Send Message Now?14YES (-)orNO (+)send the messagecancel the message or save it as a draftFind the FeatureM> Messages> OutboxPress To
111ShortcutsYour phone includes several pre-programmed shortcuts. You can create additional shortcuts, if you like, to mark frequently used menu items.Standard ShortcutsThe following shortcuts are pre-programmed on your phone. You cannot edit or delete these shortcuts.Do This ToPress M, then press and hold M (within two seconds)zoom in/out your phone’s display view(See “Changing the Zoom Setting” on page 31.)Press M *lock/unlock your keypadPress M #display your phone numberPress Ngo to the dialed calls list(See “Recent Calls” on page 75.)
Shortcuts112User-Settable ShortcutsYou can create shortcuts to the following menu features and applications:Creating a ShortcutYou can assign a keypad shortcut, or both a keypad shortcut and a voice shortcut to a menu item.A voice shortcut lets you go directly to a menu item by saying its shortcut name. Your phone can store a total of five voice shortcuts.Tip: Make your voice recording in a quiet location. Hold the phone about 4 inches from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.Car Settings Headset In-Call Setup Initial Setup Messages Network Settings Personalize Phone Status Quick Dial Recent Calls Ring/Vibrate Security Find the FeatureM> the item to which you want to assign a shortcut
113Shortcuts Do This To1Press and hold Mopen the shortcut editorThe phone displays:Assign Shortcut for: ÒItemÓ? where Item is the name of the item you selected.2Press YES (-) view shortcut options3Press CHANGE (+) change the keypad shortcut number, if necessaryorPress DONE (-) select the default keypad shortcut number and close the shortcut editor if you do not want to assign a voice shortcut
Shortcuts114orPress Sscroll to Voice if you want to assign a voice shortcut4Press RECORD (+) begin the recording processThe phone displays Press Voice key then say voice shortcut.5Press and release the voice key on the right side of your phone and say the shortcut’s name (in two seconds)record the shortcut nameThe phone displays Press Voice key then REPEAT voice shortcut.Do This ToVoice key
115Shortcuts Using ShortcutsYou can use a shortcut any time, whether you are on a call or scrolling through a menu.Use a Keypad ShortcutIf you know the shortcut number:6Press and release the voice key and repeat the nameconfirm the shortcut nameThe phone displays Trained: Voice Shortcut7Press DONE (-) close the shortcut editorPress To1M open the menu2the shortcut’s numbergo to the menu itemDo This To
Shortcuts116Select a Shortcut From the ListTo select a shortcut from the shortcut list:Use a Voice ShortcutTo use a voice shortcut:Find the FeatureM> Shortcuts> the shortcut you wantDo This To1Press Mopen the menu2Press and releasethe voice key onthe right side of your phone and say the shortcut’s name (in two seconds)go to the menu item
117Voice NotesThe voice note feature lets you record personal messages. You can play back a voice note at any time. There are no pre-recorded voice notes on your phone.Recording a Voice NoteYour phone can store a total of two minutes of voice note recordings. (That is, the combined recording time of all voice notes cannot exceed two minutes.)Use this procedure to record a voice note when the idle display is visible.Tip: Make your voice recording in a quiet location. Hold the phone about 4 inches from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.
Voice Notes118Do This Result1Press and hold the voice key on the right side of your phone for the duration of the recording.A tone sounds in the earpiece and the phone displays the Recording Voice Note message.2Speak your voice message into the phone.The phone records the message and displays a recording timer.3Release the voice key to stop recording.The phone displays the voice notes list number and the total recording time.Voice key
119Voice Notes Viewing the Voice Notes ListThe voice notes list shows all your voice notes along with other important information and features.New Voice Note appears at the end of the list or by itself if no voice notes are stored. Select New Voice Note to view instructions on how to record a new voice note.Find the FeatureM> Voice NotesVoice Notes2)2:20pm 6/1/00 1)4:05am 4/1/00EXIT PLAYf Press M to open the Voice Notes MenuPlay the highlighted voice noteReturn toprevious screenScrollthrough listLockedvoice noteTime/date recordedM
Voice Notes120Playing a Voice NoteTo play a recorded voice note:When a Motorola Original™ headset accessory or FM radio headset accessory is attached to your phone, voice note playback is automatically routed to the headset.Tip: You can play a voice note while taking a call. It won’t be transmitted to the other party.Find the FeatureM> Voice NotesPress To1S scroll to the voice note2PLAY (+) play the voice note
121Voice Notes Playback ScreenWhile the voice note is playing, the playback screen is displayed.Erasevoice noteReturn toprevious screenVoice note numberPress # to fast forwardPress * to rewindVoice Note 3{}SAVE DELETEIndicates% playedMPress M to open the Voice Notes Menu
Voice Notes122Voice Note ControlsWhile playing back a voice note, press these keys to do the following:Stop playback and return to voice notes list.Stop playback and go to Voice Notes Menu.Stop playback and scroll up/down to next voice note.Rewind three seconds, resume playing.Press and holdto rewind to the beginning.When playback is complete, press to restart.Fast forwardthree seconds, resume playing.Press anynumber key to alternately stop and start playback.If the voice noteis locked, stop playback and unlock voice note.Press and holdto fast forwardto end.If the voice noteis unlocked, stop playback and display Delete Voice Note?
123Voice Notes Locking and Unlocking a Voice NoteYou can prevent a voice note from being accidentally deleted by locking it. To delete a locked voice note, you must first unlock it.You can also lock or unlock a voice note while playing it back. When the playback screen is displayed:Playback stops when you lock or unlock a voice note. Press any number key to resume playback.Find the FeatureM> Voice NotesPress To1S scroll to the voice note you want to lock or unlock2M open the Voice Notes Menu3S scroll to Lock or Unlock4SELECT (+) lock or unlock the voice notePress To1M open the Voice Notes Menu2S scroll to Lock or Unlock3SELECT (+) lock or unlock the voice note
Voice Notes124Deleting a Voice NoteYou can delete a single unlocked voice note or all unlocked voice notes. To delete a locked voice note, you must first unlock it. See “Locking and Unlocking a Voice Note” on page 123.Notes: • You can always press NO (+) to cancel deletion.• A deleted voice note cannot be recovered.Find the FeatureM> Voice NotesPress To1S scroll to the voice note you want to delete2M open the Voice Notes Menu3S scroll to Delete or Delete All4SELECT (+) select the highlighted optionThe phone displays Delete Voice Note X?, or Delete All Voice Notes?5YES (-) delete the selected voice note, or delete all voice notes
125Micro-BrowserThe micro-browser lets you access Web pages and on your phone. Contact your service provider to set up access, if necessary.Starting a Micro-Browser SessionTo open the micro-browser:The micro-browser displays the home page set up by your service provider.Shortcut: If you open a text message with a Web address (URL) in it, you can go directly to the URL by selecting M > Go To.If you are unable to establish a network connection with the micro-browser, contact your service provider.Find the FeatureM> BrowserPress To1S scroll to a bookmark or service2SELECT (+) select the service
Micro-Browser126Interacting With Web PagesYou can perform the following operations on a Web page:Do This ToPress Sscroll through a text messagePress S and then SELECT (+)scroll through and select items in a listPress keypad keysand then OK (+)enter requested informationPress S to scroll to a phone number on a Web page, then press Ncall the number from the micro-browserPress *go back to the previous Web page
127Adjusting Your SettingsYou can adjust a wide variety of phone settings to suit your needs.Ring/VibrateYour phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert. You can use a standard alert for all events, or set different alert types for different events. The alert setting indicator in your display shows the current standard alert setting:Select a Ring/Vibration for All Eventsw Loud ring x Soft ringy Vibrate u Ring and vibratet SilentFind the FeatureM> Settings> Ring/Vibrate> AlertPress To1S scroll to the alert you want to use
Adjusting Your Settings128Select a Ring/Vibration for a Specific EventYou can select the alert that your phone uses for a specific event (such as an incoming call) from 32 different preset tones and vibrations. When you select a ring or vibration alert for a specific event, it overrides the default alert set for all events.Tip: This feature also lets you set the ringer volume and keypad volume.2SELECT (+) select the alertThe phone displays the Changed: Alert message.Find the FeatureM> Settings> Ring/Vibrate> Alert DetailPress To1S scroll to the event for which you want to set a new alert2CHANGE (+) select the eventThe phone displays the list of available alerts.Press To
129Adjusting Your Settings RemindersReminders are alerts that ring or vibrate to notify you about a voicemail or text message that you have received, or a datebook event that you have scheduled.To set or turn off reminders:3S scroll to the alert you want for the event4SELECT (+) select the alertThe phone displays the Changed: Event Alert message.Find the FeatureM> Settings> Ring/Vibrate> Alert Detail> RemindersPress To1S scroll to the reminder alert you want: Beep, Vibrate, or OffBeep or Vibrate sets the corresponding reminder alert type. Off turns off all reminders.Press To
Adjusting Your Settings130Reordering Menu ItemsYou can customize the order of the items in your phone’s main menu, depending upon your usage.2SELECT (+) select the reminder alertFind the FeatureM> Settings> Other Settings> Personalize> Main MenuPress To1S scroll to the menu item you want to move2GRAB (+) grab the menu item you want to move3S move the item up or down the menu4INSERT (+) insert the item in the new locationPress To
131Adjusting Your Settings Customizing a Soft Key FunctionYou can relabel the soft keys (- and +) and the smart key to access different main menu items from the idle display.Hands-Free UseYou can purchase an optional Motorola Original™ hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands.Find the FeatureM> Settings> Other Settings> Personalize > KeysPress To1S scroll to Left, Right, or Smart2CHANGE (+) open the key editor3S scroll to the new key function4CHANGE (+) confirm the new functionThe key will have the new function whenever the phone is idle.
Adjusting Your Settings132Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.Automatic AnswerWhen you activate automatic answer and connect your phone to a car kit or headset, your phone automatically answers calls after two rings.Find the FeatureM> Settings> Other SettingsPress To1S scroll to Car Settings or Headset2SELECT (+) select the feature3S scroll to Auto Answer4CHANGE (+) select Auto Answer5S scroll to On or Off6SELECT (+) confirm the setting
133Adjusting Your Settings Automatic Hands-FreeYou can set up your phone to automatically route calls to a car kit when it detects a connection.Power-Off DelayWhen your phone is connected to a car kit, you can set it to stay on for a specified time period after you switch off the ignition. This keeps your phone from draining your vehicle battery by staying on indefinitely, but leaves your phone on long enough that you do not have to re-enter your unlock code when you make short stops.Find the FeatureM> Settings> Other Settings> Car Settings> Auto HandsfreePress To1S scroll to On or Off2SELECT (+) confirm the settingFind the FeatureM> Settings> Other Settings> Car Settings> Power-Off Delay
Adjusting Your Settings134Caution: If you select Continuous, the phone does not power off when you turn off the ignition. Be careful not to accidentally drain your vehicle battery if you select this option.Charger TimeWhen your phone is connected to a car kit, you can set it to charge itself for a specified time period after you switch off the ignition. This helps ensure that the phone battery gets fully charged while the vehicle is parked.Press To1S scroll to the time delay option you want2SELECT (+) confirm your selectionFind the FeatureM> Settings> Other Settings> Car Settings> Charger TimePress To1S scroll to the charge time option you want2SELECT (+) confirm your selection
135Data and Fax CallsA Motorola Original™ data kit lets you transfer data between your phone and a computer or other external device. You can:• synchronize data between your phone and an external device with TrueSync® software, a Motorola accessory product. See the TrueSync user guide for more information.• use your phone as a wireless modem to connect to the Internet• use your phone to send and receive data and fax calls on your computer or hand-held device.More information about Motorola Original data kits is available at:http://www.motorola.com/dataaccessories.Connecting Your Phone to an External DeviceConnect your phone to an external device (such as a computer or hand-held device) using a serial cable or a USB cable.
Data and Fax Calls136Set Up a Cable ConnectionAttach a serial cable or Motorola Original USB cable to the phone and external device as follows.Note: Check your computer or hand-held device to determine the type of cable you need.Attaching a Serial CableUse the interchangeable head on the Motorola Multi-Connect Serial Cable to connect a computer, Palm III device, or Palm V device to your phone.Do This1Plug the serial cable into the detachable head. Make sure that the Motorola logo on the detachable head and the metal shielding on the serial cable plug are both facing you.
137Data and Fax Calls Attaching a USB Cable2With the Motorola logo and the phone both facing you, plug the detachable head into your phone’s accessory connector port.3Plug the other end of the cable into the serial interface connection on the external device and tighten the screws.Do This1Plug the end of the cable with the Motorola logo into your phone’s accessory connector port. Make sure that the logo and the phone are both facing you.Do This
Data and Fax Calls138Install the SoftwareInstall the software from the CD-ROM that comes with your Motorola Original data kit. See the data kit’s user guide for more information.Sending a Data or Fax CallYou can connect your phone to a computer or hand-held device to send data or a fax from the connected device.Use this feature to transfer data from your computer onto another device, and to synchronize phonebook and datebook information between your phone, computer, and/or hand-held device.Connect your phone (see “Connecting Your Phone to an External Device” on page 135) and do the following:2Plug the other end—the USB connection—into the USB port on the external device.Do This To1Check the phonemake sure that the phone is connected and powered onDo This
139Data and Fax Calls Receiving a Data or Fax CallYou can connect your phone to a computer or hand-held device to receive data or a fax.Use this feature to transfer data to your computer from another device.2Open the application on your computerplace the call through the application (such as dial-up-networking or fax)Note: You cannot dial data or fax numbers through your phone’s keypad. You must dial them through your computer.3End the transfer on your computerclose the call and connection when the transfer is completeDo This To
Data and Fax Calls140Set Up Your PhoneBefore you receive a data or fax call, you must configure your phone for the incoming call type and connect the phone to the device that will receive the call.Find the FeatureM> Settings> Connection> Incoming CallDo This To1Press CHANGE (+)select the Next Call menu option2Press S scroll to Data In Only or Fax In OnlySelecting either of these options mutes the earpiece and routes the next incoming call to the connected device.3Press SELECT (+)set the format for the next incoming call4Connect your phone to the deviceenable the data or fax transfer(See “Connecting Your Phone to an External Device” on page 135.)
141Data and Fax Calls Note: You cannot answer incoming voice calls when your phone is in data or fax mode. Any voice calls you receive are treated as unanswered calls. You must reset your phone to voice mode to return these calls. See “Reset Normal Voice Operation” on page 141 and “Returning an Unanswered Call” on page 39.Transfer the Data or FaxYour phone notifies you when the data or fax call arrives, and transfers the call to the connected device. You must use the application running on the connected device to answer the call.End the Data/Fax ConnectionWhen the data or fax transfer is complete:Reset Normal Voice OperationAfter you receive a data or fax call, you must reset your phone to resume normal voice operations. You cannot Do This ToEnd the call from the connected deviceclose the connection
Data and Fax Calls142make or receive voice calls when your phone is in data or fax mode.Your phone also reverts to normal voice operations when you turn it off and then turn it back on.Find the FeatureM> Settings> Connection> Incoming CallDo This To1Press CHANGE (+)select the Next Call menu option2Press S scroll to Normal3Press SELECT (+)reset your phone to make and receive regular voice calls
143SecurityAssigning a New Code or PasswordYour phone’s four-digit unlock code is originally set to 1234, and the six-digit security code is originally set to 000000 at the factory. Your service provider may reset these numbers before you receive your phone.If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone settings. The unlock code must contain four digits, and the security code must contain six digits. Be sure to make a note of the new numbers.Notes: • Your service provider may retain your phone’s security code for customer service purposes. In this case, you will not be able to use phone features that require you to enter the security code (such as master clear, master reset, and the unlock code bypass feature).• If the only password you can change is the unlock code, the New Passwords menu is unavailable and the Unlock Code option appears on the Phone Lock menu. In this case, open the unlock code editor by
Security144selecting: M > Settings > Security > Phone Lock > Unlock Code.To change a code or password:Find the FeatureM> Settings > Security> New PasswordsPress To1S scroll to the code or password you want to change2CHANGE (+) select the code or password3keypad keys enter your old codeIf you do not know your code, see “If You Forget a Code or Password” on page 145.4OK (+) submit your old code5keypad keys enter the new code6OK (+) assign the new code7keypad keys re-enter the new code8OK (+) confirm the new code
145Security If You Forget a Code or PasswordIf you forget your security code (originally set to 000000), contact your service provider.If you forget your unlock code, try entering 1234 or the last four digits of your phone number. If that does not work, do the following when you see the Enter Unlock Code message:Locking and Unlocking Your PhoneYou can lock your phone manually or set your phone to lock automatically whenever you turn it off.When you try to use a locked phone, it asks you to enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer.Press To1M go to the unlock code bypass screen2keypad keys enter your security code3OK (+) submit your security code
Security146You can make emergency calls on your phone even when it is locked. See “Dialing an Emergency Number When the Phone is Locked” on page 40.Lock Your Phone ManuallySet Your Phone to Lock AutomaticallyYou can set your phone to lock every time you turn it off:Find the FeatureM> Settings > Security> Phone Lock> Lock NowPress To1keypad keys enter your four-digit unlock code2OK (+) lock the phoneFind the FeatureM> Settings > Security> Phone Lock> Automatic Lock > OnPress To1keypad keys enter your four-digit unlock code
147Security Unlock Your PhoneAt the Enter Unlock Code prompt:Locking and Unlocking Your KeypadYou can lock your phone keypad to prevent accidental use. This feature is useful in situations where an accidental keypress might inadvertently dial an emergency number or one-touch dial number (for 2OK (+) set the phone to lock automaticallyPress To1keypad keys enter your four-digit unlock codeThe unlock code is originally set to 1234. If necessary, see “If You Forget a Code or Password” on page 145.2OK (+) unlock your phonePress To
Security148example, when carrying your phone in a purse or pocket).Note: Incoming calls and messages unlock the keypad.Restricting CallsYou can stop all outgoing or incoming calls, or you can restrict them to the numbers stored in your phonebook.An incoming call that is restricted is treated as an unanswered call. Your phone displays the Missed Calls message and adds the call to the received calls list.Notes: • You can still place calls to emergency numbers when outgoing calls are restricted.• Your phone still receives incoming text messages when incoming calls are restricted.Press ToM *lock or unlock your keypadFind the FeatureM> Settings > Security> Restrict Calls
149Security Press To1keypad keys enter your four-digit unlock code2OK (+) open the restrict calls menu3S scroll to Outgoing Calls or Incoming Calls4CHANGE (+) select Outgoing Calls or Incoming Calls5CHANGE (+) change the Allow setting6S scroll to All, None, or Phonebook7SELECT (+) select the calls you want to allow
150TroubleshootingCheck these questions first if you have problems with your phone:Question AnswerIs your phone set up correctly? Press M #. If you do not see your phone number, contact your service provider.Is your battery charged? Do you see B in the display? The battery level indicator should have at least one segment showing (C). If it does not, recharge your battery. (See “Charging the Battery” on page 24 and “Battery Use” on page 36.)Does the handset have a signal? Do you see j in the display? Make sure that your antenna is fully extended. The signal strength indicator should have at least one segment showing (1). If it does not, move to an area with a stronger signal to use your phone.Is the earpiece volume too low? While on a call, press the upper volume key on the side of your phone.
151Troubleshooting Is the other party unable to hear you? Make sure that your antenna is fully extended and that your phone is not muted. Press UNMUTE (+) if necessary to unmute the phone.Also, make sure that your phone’s microphone is not blocked by its carrying case or a sticker.Has the phone been damaged, dropped, or gotten wet? Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone’s limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories.Was a non-Motorola battery or battery charger used? Question Answer
Troubleshooting152The following refer to specific problems:Problem SolutionMy phone was stolen. To whom should I report this? Report a stolen phone to the police and to your service provider (the company that sends you your monthly wireless service bill).I forgot my password. See “If You Forget a Code or Password” on page 145.I pressed the power key, but nothing happened. Be sure to press and hold P until the display appears and you hear an audible alert (this could take a couple of seconds). If nothing happens, check that a charged battery is installed. (See “Installing the Battery” on page 22.)The display says: Enter Unlock Code. How do I unlock my phone? Enter the factory-preset unlock code (1234), or the last four digits of your phone number. (See “Locking and Unlocking Your Phone” on page 145.) If this fails, call your service provider (the company that sends you your monthly wireless service bill).
153Troubleshooting My phone asks for an unlock code when I try to open a feature. The application you want is locked. If you own the phone but do not know the unlock code, see “If You Forget a Code or Password” on page 145.My phone does not ring. If you see t or y in the display, then the ringer is turned off. See “Ring/Vibrate” on page 127.I tried to place a call and heard an alternating high/low tone. Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the display says Ready before making a call.Problem Solution
Troubleshooting154I cannot send/receive calls. Make sure that your antenna is fully extended and that you have a phone signal (see the “Signal Strength Indicator” item on page 29). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings.Your phone also may have the Restrict Calls feature turned on. If you know the unlock code, you can change this setting in the security menu (M > Settings> Security).My phone has poor reception and drops calls. Make sure that your antenna is fully extended and is not bent or damaged.Also, make sure you have a phone signal (see the “Signal Strength Indicator” item on page 29). Stay clear of any obstructions such as bridges, parking garages, or tall buildings.Problem Solution
155Troubleshooting I cannot hear others on my phone. While on a call, press the upper volume key on the left side of your phone. Your phone display should show the volume increasing.Also, make sure that your phone’s earpiece is not blocked by its carrying case.I cannot open my inbox. Before you can use text or information services messages, you must set up the appropriate inbox. See “Setting Up the Text Message Inbox” on page 104.How do I see the calls I sent or received? To see the most recent calls you dialed or received, open the “Recent Calls” lists:M> Recent Calls> Dialed Calls or> Received CallsProblem Solution
Troubleshooting156My phone will not send voicemail commands, passwords, or other codes. Your phone sends commands and passwords as DTMF tones. You can set your phone’s DTMF tones to be On or Off. If you have trouble sending numbers, try changing your DTMF setting.1From the idle display, press:M> Settings> Other Settings> Initial Setup> DTMF2Press S to scroll to On.3Press SELECT (+) to select it.My phone’s display is too dark. You can use the Contrast Setting feature (see page 67) to change the level of contrast in your phone display.You can also use the Backlight feature (see page 66) to change the length of time that your phone’s backlight display stays on. Problem Solution
157Troubleshooting My battery didn’t last as long as I expected. What can I do to extend battery life? Your battery’s performance is affected by charge time, feature use, temperature changes, and other factors. For tips on extending your battery life, see “Battery Use” on page 36.I am unable to record a voice note, voice name, or voice shortcut Try moving to a quieter location to make your voice recording. Hold the phone about 4 inches away from your mouth, and speak directly into your phone’s microphone in a normal tone of voice.Problem Solution
Troubleshooting158I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go? The beep indicates that you are set up correctly. If you did not hear a beep, make sure that both ends of the data cable are connected—the smaller end to your phone and the larger end to your computer. Finally, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, and your computer will automatically activate the port.Problem Solution
159Troubleshooting My phone beeped when I attached the data cable, but my fax and data applications don’t work. You must be in an area with digital coverage. Check your phone’s display for the digital signal indicator (F).Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case.Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information.When sending data with the data cable, why does the computer show a connection rate of 19200 Kbps? 19200 Kbps is the data transfer rate of the connection between your computer and the phone. The rate of the connection between your phone and the network is displayed on your phone, and will be either 14400 or 9600 Kbps.Problem Solution
Troubleshooting160I can’t end my data call by closing the application on my computer. What can I do? Try pressing O on your phone. Also try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer. These alternative methods may disrupt the application on your computer.I launched the micro-browser but the display says: Service Not Available. You may be in an area without service. If you have wireless service, look in the display for the digital signal indicator (F). If you do not see the indicator, you may be in an area that has only analog service or no service at all. If you see the digital signal indicator, you may be connected to a digital network that does not support Internet access.I launched the micro-browser but the display says: Data Server Unavailable. Try again in a few minutes. The servers may be temporarily busy.Problem Solution
161Programming InstructionsFollow this procedure if you need to program your phone’s phone number.Note: Programming is normally done by a trained technician at the site of purchase. Users should not make changes other than ones in the following procedure.Before programming, ask your service provider for your:• 10-digit MIN (Mobile Identification Number)• 8- to 15-digit IMSI (International Mobile Service Identifier)• 8- to 15-digit MDN (Mobile Directory Number)
Programming Instructions162Do This To1Press 7 4 6 6 3 # M M(These keys spell P-H-O-N-E + # M M).open the user activation menu2Press SELECT (+) select NAM13Press the keypad keys for the 10-digit MINopen the MIN display and enter the new MIN4Press OK (+) store the new MIN5Similarly, enter appropriate numbers for the IMSI and MDN6Press DONE (-) close the NAM1 list7Press BACK (-) close the user activation menu
163Specific Absorption Rate DataThis model phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the
164actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 0.42 W/kg**, and when worn on the body, as described in this user guide, is 1.23 W/kg**. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement.The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section
165of http://www.fcc.gov/oet/fccid after searching on FCC ID IHDT56AD1.* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg(W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.** The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
166The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA UpdateFDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.Why the concern?Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the
167available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not demonstrate any adverse health effects associated with the use of mobile phones.What kinds of phones are in question?Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF—and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned.How much evidence is there that hand-held mobile phones might be harmful?Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The
168existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study:1In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or
169acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years.When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.12Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including
170mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conflicting. Thus, follow-up research is necessary.2FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations.Two other studies of interest have been reported recently in the literature:1Two groups of 18 people were exposed to simulated mobile phone signals under laboratory
171conditions while they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.32In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used.Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant.4In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones.
172What is known about cases of human cancer that have been reported in users of hand-held mobile phones?Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information.
173What is FDA's role concerning the safety of mobile phones?Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry:• support needed research into possible biological effects of RF of the type emitted by mobile phones• design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function• cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health
174At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:• National Institute for Occupational Safety and Health• Environmental Protection Agency• Federal Communications Commission• Occupational Health and Safety Administration• National Telecommunications and Information AdministrationThe National Institutes of Health also participates in this group.In the absence of conclusive information about any possible risk, what can concerned individuals do?If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones
175could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to:• a mobile phone in which the antenna is located outside the vehicle• a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package• a headset with a remote antenna to a mobile phone carried at the waist Again, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk.Where can I find additional information?For additional information, see the following Web sites:
176Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”):http://www.fcc.gov/oet/rfsafety World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection(select Qs & As): http://www.who.int/emf United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health:http://www.fda.gov/cdrh/consumer/1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California.2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results.3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999.
1774. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999.FDA020400
178WarrantyLimited Warranty for Motorola Personal Communications Products Purchased in the United States and CanadaI. What This Warranty Covers• Products. Defects in materials and workmanship in wireless cellular telephones, pagers, and/or two-way radios, and certain accessories that are sold with them, such as the battery, battery charger and holster manufactured and/or sold by Motorola (Products).• Batteries. Defects in materials and workmanship in batteries that are manufactured by Motorola and/or sold with Products are covered by this warranty only if the fully-charged capacity falls below 80% of rated capacity or they leak.• Software. Physical defects in the media that tangibly embodies each copy of any software supplied with the Products.
179Warranty II. What the Period of Coverage IsFrom the date the Products are purchased by the first end-user:• Products. The warranty is for one year. Exception: The warranty for Spirit GT series and Talkabout series two-way radio accessories is for 90 days.• Software. The warranty is for 90 days.• Repairs/Replacements. The warranty is for the balance of the original warranty or for 90 days from the date you receive it, whichever is longer.III. Who is CoveredThis warranty extends to the first end-user purchaser, only.IV. What We Will Do to Correct Warranty ProblemsAt no charge to you, we have the option to repair or replace the Products or software that do not conform to the warranty, or to refund the Products’ purchase price. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products or parts. No software updates are provided.
Warranty180V. How to Get Warranty ServicePlease call:You will receive instructions on how to ship the Products to Motorola. You must ship the Products to us with freight, duties and insurance prepaid. Along with the Products you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem;(c) the name of your service provider (if this Product requires subscription service); (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. If requested, you must also return all detachable parts such as antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.We will ship repaired or replacement Products at our expense for the freight and insurance, but at your USA Cellular 1-800-331-6456 Paging 1-800-548-9954 Two-Way 1-800-353-2729 TTY (Text Telephone) 1-888-390-6456 Canada All Products 1-800-461-4575 TTY (Text Telephone) 1-888-390-6456
181Warranty expense for any duties. If additional information is needed, please contact us at the telephone number listed above.VI. What This Warranty Does Not Cover• Products that are operated in combination with ancillary or peripheral equipment or software not furnished by Motorola for use with the Products (“ancillary equipment”), or any damage to the Products or ancillary equipment as a result of such use. Among other things, “ancillary equipment” includes batteries, chargers, adaptors, and power supplies not manufactured or supplied by Motorola. Any of these voids the warranty.• Someone other than Motorola (or its authorized service centers) tests, adjusts, installs, maintains, alters, modifies or services the Products in any way. Any of these voids the warranty.• Rechargeable batteries that: (a) are charged by other than the Motorola-approved battery charger specified for charging such batteries; (b) have any broken seals or show evidence of tampering; (c) are used in equipment other than the Product for which they are specified; or (d) are charged and stored at temperatures greater than 60 degrees centigrade. Any of these voids the warranty.
Warranty182• Products that have: (a) serial numbers or date tags that have been removed, altered or obliterated; (b) board serial numbers that do not match each other, or board serial numbers that do not match the housing; or (c) nonconforming or non-Motorola housings or parts. Any of these voids the warranty.• Defects or damage that result from: (a) use of the Products in a manner that is not normal or customary; (b) improper operation or misuse; (c) accident or neglect such as dropping the Products onto hard surfaces; (d) contact with water, rain, extreme humidity or heavy perspiration; (e) contact with sand, dirt or the like; or (f) contact with extreme heat, or spills of food or liquid. • Physical damage to the surface of the Products, including scratches, cracks or other damage to a display screen, lens or other externally exposed parts.• Failure of Products that is due primarily to any communication service or signal you may subscribe to or use with the Products.• Coil cords that are stretched or that have any broken modular tabs. • Products that are leased.
183Warranty Flat-rate repair rates may apply to Products not covered by this warranty. To obtain information about Products needing repairs that are not covered by this warranty, please call the telephone number previously listed. We will provide information on repair availability, rates, methods of payment, where to send the Products, etc.VII. Some Other LimitationsThis is Motorola’s complete warranty for the Products, and states your exclusive remedies. This warranty is given in lieu of all other express warranties. Implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, are given only if specifically required by applicable law. Otherwise, they are specifically excluded. No warranty is made as to coverage, availability, or grade of service provided by the Products, whether through a service provider or otherwise. No warranty is made that the software will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will
Warranty184be uninterrupted or error free, or that all defects in the software products will be corrected. In no event shall Motorola be liable, whether in contract or tort (including negligence) for damages in excess of the purchase price of the Product, or for any indirect, incidental, special or consequential damages of any kind, or loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the ability or inability to use the Products, to the full extent these damages may be disclaimed by law. VIII. Patent and Software ProvisionsAt Motorola’s expense, we will defend you, and pay costs and damages that may be finally awarded against you, to the extent that a lawsuit is based on a claim that the Products directly infringe a United States patent. Our obligation is conditioned on: (a) you notifying us promptly in writing when you receive notice of the claim; (b) you giving us sole control of the defense of the suit and all negotiations for its settlement or compromise; and (c) should the Products become, or in Motorola's opinion be likely to become, the subject of a claim of infringement of a United States patent, you
185Warranty permit us, at our option and expense, either to: procure for you the right to continue using the Products; replace or modify them so that they become non-infringing; or grant you a credit for such Products, as depreciated, and accept their return. The depreciation will be an equal amount per year over the lifetime of the Products, as established by Motorola.Motorola will have no liability to you with respect to any claim of patent infringement that is based upon the combination of the Products or parts furnished under this limited warranty with ancillary equipment, as defined in VI., above.This is Motorola’s entire liability with respect to infringement of patents by the Products. Laws in the United States and other countries preserve for Motorola and other third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to reproduce in copies and distribute copies of such software. The software may be copied into, used in and redistributed with only those Products that are associated with such software. No other use, including without limitation, disassembly or reverse engineering of such software or exercise of exclusive rights in such software is permitted.
Warranty186IX. State Law and Other Jurisdiction RightsSome states and other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.To obtain information on Motorola Personal Communications Products, including warranty service, accessories and optional Extended Warranties on selected Products, please call:USA Cellular 1-800-331-6456 Paging 1-800-548-9954 Two-Way 1-800-353-2729 TTY (Text Telephone) 1-888-390-6456 Canada All Products 1-800-461-4575 TTY (Text Telephone) 1-888-390-6456
187Warranty To correspond with Motorola about the Products, please write us at http://www.motorola.com or at:In the USA: Motorola, Inc.600 North U.S. Highway 45Libertyville, IL 60048In Canada: Motorola Canada Limited5875 Whittle RoadMississauga, ON L4Z 2H4
188Patent InformationManufactured under one or more of the following U.S. patents:429147543028454312074436522143695164369520436952243743704378603439096343982654400584440058544344614455534448662444919724523155454632945742434581602458174945859574593155459465746022184605987461631446175204628529462982946331414636593463674146481254649543465465546807874704588471136147150634717884473019547318134736277473797647410184742562476162147647374775998479152747944894797929479794747989754802236480372648093564811377481140448171574827507482954348316474843621484577248519664852090486033648603414868576487068648721964873683487655248766564876740487953348855534887050489019948961244896361489787349033264903327490454949049924905288490530149126024916262491843149187324922178494120349425704945570495685449598514963812496412149704754972355497243249724554975808497758949776164979207498421949842904989230499275349965295008925501030950105705014294501434650178565018188502007650200915020092502009350235805023866502391150253875027388502808350288595029233503653250382535040127
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192588985958924105893036589459758960545896261589893359008295901347590135759038255903852590595659074185907615590910259109445912648592054959205505923007592404459258355925942592611959265035926751593026859302885930299593333059365165936972593993959404525940746594302759458525945964594639559490205950131595013959534135954817595570059559995956626596384859638765964858596610159666675966671596954559740425977916598026859828815983082598701259885775995050599617859991155999821599983260029226002937600549860061046008636600916860093096009325600933660095526011699601178460119596011961601263460143766014552601631260164226018584601865160186716021332D284759D285439D288432D288683D289156D292578D292920D295627D295973D295975D296187D297734D297735D297736D299136D299137D299232D300742D300827D301473D301476D301883D302015D303656D304189D305427D305717D306015D306163D306293D306299D306441D306583D306594D307271D309301D309451D314173D315330D315346D315543D315559D315565D315907D316417D316859D320780D322783D324024D324388D325028D325029D325032D325583D325915D327061D327062D328302D332261D332785D334746D337332D338012D338887D339127D339335D339336D339337D339564D339578D339581D339582D340709D340710D340711D340906D341589D342248
193D342663D342729D342730D342741D343173D343615D343616D343834D343835D343836D344087D344271D344444D344511D344512D344945D345977D346785D346786D346798D348071D348250D348427D348470D348665D348666D348668D348674D348880D349273D349701D350113D350348D350349D350350D351375D351840D352497D352503D352946D353131D353361D353587D353588D353591D354055D354062D355181D355895D356084D356309D357224D357249D357457D357680D357681D358148D359052D359734D359735D359959D360398D360632D361070D361763D362840D362852D365094D365817D366872D367640D368479D368696D369162D369359D369797D370016D370463D370672D372237D372481D372703D372896D372919D373585D373764D374013D374014D374227D374424D374872D375732D375733D375734D375932D375935D375952D376127D377792D377934D378366D378911D379558D379624D379981D379982D380468D380751D381021D381664D382537D382538D382872D383115D383748D383749D383759D384080D384662D384951D384952D385271D385283D385555D385873D385874D385875D385877D385888D386175D386494D386757D387054D387055D387199D387346D388078D388079D388080D388081D388082D388424D388429D388430D388775D388783D388793D389157D389476D389478D389488D389641D390221D390222D390509D391567D391955D391966D393470D394256D394423D394425D394433D394438D394439D395301D395302D395431
194D395642D395875D396472D397337D397689D397694D398926D400161D400165D400204D400209D400496D400526D400527D400874D401554D401929D403265D404397D405080D405782D405801D406098D406191D406586D406695D406812D407063D407685D407708D408401D408402D408418D408783D408815D409186D410459D410460D410929D411165D411196D411202D411204D411507D411535D411843D411844D412000D412487D412709D413893D413898D414159D415122D415499D416226D417224D417449D419155D419290D419565PAT022500 Other patents pending.
195Export Law AssurancesThis product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
196IndexAaccessoriesoptional 11, 99, 131, 135standard 21–22accessory connector port 3Add Digits feature 77alertdefined 127indicators 31, 127muting 41reminders 129–130setting 127–128setting in external display 35type, selecting 128–129alert setting indicatordefined 31, 127illustration 29animation 66antenna 26appointments. See datebookAttach Number feature 45, 77auto PIN dial 66automatic redialactivating 66using 38–39Bbacklight 66banner text 68batterycar kit charger time 134charging 24extending battery life 33, 36–37, 66, 67, 157installing 22–23level indicator 29, 30meter 69block cursor, defined 54browser alerts 64browser. See micro-browser 62
197Index Ccalendar. See datebookcalladding digits after phone number 77alert type, selecting 128–129alert, muting 41alert, setting 127–128alert, setting in external display 35answer options 63answering 27attaching digits before phone number 45, 77call waiting 47calling card 45data call, setting 63dialed calls list 46, 71emergency number 40ending 27fax call, setting 63in-call timer 63–64incoming call type, setting 63muting 48call (continued)placing 26received calls list 46, 71receiving 27restricting 73sending 26speakerphone, activating 49terminating 42three-way call 48timing 79–80unanswered call 35–36, 39–40voice dial 46call timersdescribed 79–80resetting 80viewing 71, 80call waiting 47caller ID 39, 40calling card call 45calling line identification. See caller IDcar kitautomatic answer 132automatic hands-free 133
Index198car kit (continued)charger time 134power-off delay 133–134clockdefined 30illustration 29codes. See passwordscomputerconnecting to phone 135–138synchronizing data 90, 135contrast 67cursor 53–54customer service, calling 70customizing the menu 130Ddata callconnecting to external device 62, 135–138incoming call format, setting 63data call (continued)receiving 139–142sending 138–139date, setting 68datebookadding an event 95alarm 95calendar 92changing event information 96copying an event 97day view 93deleting an event 98event view 94reminders 95, 129–130week view 92Datebook Menu 92, 93, 94default passwords 143dialed calls list 46, 71, 75–77digital/analog signal indicatordefined 30illustration 29
199Index displayanimation 66backlight 66banner text 68contrast 67described 28–31greeting 68idle display 28illustration 29language 67zoom 31, 68drafts folder 64DTMF tones 49, 67, 76, 77, 156Eearpieceillustration 3volume, adjusting 33emergency number 40end keyfunctions 3, 27menu functions 50ending a call 27Enter Unlock Code message 145, 147event alert 128–129external deviceconnecting to phone 135–138synchronizing data 90, 135external display 35–36Ffax callconnecting to external device 62, 135–138incoming call format, setting 63receiving 139–142sending 138–139flashing cursor, defined 53flipanswering call by opening 63external display and 35turning the phone on 25FM radio headset 70, 99Ggreeting, display 68
Index200Hhands-free modeand external display 36automatic answer 132automatic call routing 133charger time 134defined 131power-off delay 133–134speakerphone, activating 49headsetautomatic answer 132FM radio 70, 99use with external display 36headset jack 3holster 21Iidle display, defined 28in use indicatordefined 29illustration 29inbox, text message 104in-call timer 63–64incoming callterminating 42type, setting 63Incoming Call message 39indicatorsalert setting 29, 31, 127battery level 29, 30digital/analog signal 29, 30in use 29menu 28, 29message waiting 29, 30missed call 39ring alert 31, 127roam 29signal strength 29silent alert 31, 127vibrate alert 31, 127voice message waiting 29, 30voice name 81iTAP software predictive text entry 57–61
201Index Kkeyend 3, 27, 50left soft key 3, 50, 131lock 147menu 3, 27, 50power 3, 25right soft key 3, 50, 131scroll 3, 50send 3, 26, 27, 75smart 3, 34voice 3, 86, 117–118volume control 3keypadanswering calls with 63keypad volume 128Llanguage 67Last Calls Menuopening 76options 77left soft keycustomizing 131functions 3, 50lockkeypad 147phone 145–147voice notes 123lock application feature 72loud ring alert 31, 127Mmaking a call 26master clear 67master reset 67menucustomizing 130Datebook Menu 92, 93, 94entering text 54–61features 62–74language, setting 67Last Calls Menu 76–77locking applications 72navigating 10, 50–51Phonebook Menu 81rearranging features 130
Index202menu (continued)scroll feature 67Text Msg Menu 107–108using features 10, 51–54Voice Notes Menu 119, 121, 122menu indicatordefined 28, 30illustration 29menu key 3, 27, 50messagedeleting 106–107dialing number from 44drafts folder 64inbox setup 104–105locking 106–108outbox 64, 110quick note 64reading 106–107reminders 103, 106, 129–130text 44, 64, 104–110voicemail 65, 102–103message waiting indicatordefined 30illustration 29micro-browserbrowser alerts 64call a number from 126defined 62, 125functions 126go back to previous page 126starting 125microphone 3missed call indicator 39Missed Calls message 35, 39muting a call 48my telephone number 49, 69N’n’ character 45network settings 68notepaddefined 41, 71entering digits 41retrieving digits 78
203Index Oone-touch dialing 43–44optional accessory, defined 11optional feature, defined 11outbox 64, 110Ppasswordschanging 73, 143default 143if you forget a password 145patents 188–194pause character 45phoneaccessories, optional 11accessories, standard 21–22alert, muting 41answer options 63connecting to external device 62, 135–138date, setting 68phone (continued)feature specifications 69flip 25keypad, locking and unlocking 147language, setting 67locking 145–147muting a call 48network settings 68one-touch dialing 43–44passwords 73, 143, 145security code 145specifications 69speed dial, using 42–43time, setting 68turning on/off 25unlock code 145unlocking 25, 145–147voice dial 46phone numberadding digits after 77attaching digits before 45, 77redialing 38
Index204phone number (continued)viewing your own 27, 49voice dial 46phonebookcapacity, checking 90deleting an entry 89dialing an entry number 87editing an entry 88entry name 81fields 81number type indicator 81one-touch dialing 43–44phone number 81sorting entries 91speed dial number 42, 81, 83–84speed dial, using 42–43storing an entry 82–84synchronizing entries 90, 135voice name entry 85–86voice name indicator 81Phonebook Menu 81PIN code, dialing automatically 66power key 3, 25predictive text entry 57–61Qquick dialsetting number 69using 70quick note 64Rradio 70, 99–101received calls list 46, 71, 75–77receiving a call 27recent calls 75–77redialautomatic redial 38–39busy number 38remindersdatebook 95setting 129–130text message 106voicemail message 103
205Index restricting calls 73, 148–149right soft keycustomizing 131functions 3, 50ring alertindicators 31, 127muting 41setting 127–128setting in external display 35type, selecting 128–129ring and vibrate alertindicator 31, 127muting 41ringersetting in external display 35volume, adjusting 33, 128roam indicatordefined 29illustration 29Sscroll feature 67scroll key 3, 50security code 145send key 3, 26, 27, 75sending a call 26short message service. See text messageshortcutscreating 112–115standard 111using 115–116signal strength indicatordefined 29illustration 29silent alert indicator 31, 127smart keycustomizing 131–??, 131, ??–131defined 34functions 34illustration 3SMS. See text messagesoft keyscustomizing 69, 131functions 50illustration 3soft ring alert 31, 127speakerphone 49
Index206speed dialchanging number 83–84number, defined 42sorting phonebook entries by 91using 42–43standby timedefined 33increasing 37status light 3, 32–33, 67synchronizing data 90, 135Ttalk secure feature 73textblock cursor 54character chart 56entering from keypad 54–61flashing cursor 53iTAP software predictive text entry 57–61text message 44, 64, 104–110Text Msg Menuopening 107options 108three-way call 48time, setting 68timersdescribed 79–80resetting 80viewing 71, 80travel chargercharging phone battery 24illustration 22TrueSync 90, 135Uunlockkeypad 147phone 145–147unlock code 145Vvibrate alertindicator 31, 127muting 41setting 127–128
207Index vibrate alert (continued)setting in external display 35type, selecting 128–129voice dialdialing a number 46, 88recording voice name 85–86voice keydialing a number 46functions 3recording a voice name 86recording a voice note 117–118voice message waiting indicator 29, 30voice namedefined 85phonebook indicator 81recording 85–86voice notedefined 117deleting 124locking and unlocking 123playback controls 122voice note (continued)playback screen 121playing 120–122recording 117–118total recording time 117viewing voice notes list 119Voice Notes Menu 119, 121, 122voice shortcutcreating 112–115defined 112using 116voicemail 65, 102–103volumeearpiece 33keypad 128ringer 33, 128volume keys 3, 33Wwait character 45warranty 178–187Web pagesfunctions 126viewing 125
Index208Zzoom setting 31, 68
✂209Wireless Phone Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives youthe powerful ability to communicate by voice—almost anywhere, anytime, wherever wireless phone service is available and safe conditions allow. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold. When driving a car, driving is your firstresponsibility. If you find it necessary to use your wireless phone while behind the wheel of a car, practice good common sense and remember the following tips:1Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
✂2102When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands-free accessories available today.3Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.4Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.5If you receive an incoming call at an inconvenient time do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely.6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few
✂211numbers, check the road and your mirrors, then continue.7Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations which have the potential to divert your attention away from the road.8Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.*9Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.*10Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.** Wherever wireless phone service is available.
✂212Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive.Always obey them. The use of these devices may be prohibited or restricted in certain areas.For more information,please call1-888-901-SAFEor visit theCTIA Web site atwww.wow-com.com™

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