MitraStar Technology DWA0100 Media Access Gateway User Manual rev3

MitraStar Technology Corporation Media Access Gateway rev3

User Manual_rev3.PDF

SETUP & USER GUIDE DWA0100
2 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Table of Contents 1 PRODUCT OVERVIEW .................................................................................................................... 4 1.1 Features ................................................................................................... 4 1.2 Hardware Overview ..................................................................................... 5 1.2.1 Front Panel ............................................................................................ 5 1.2.2 Rear Panel ............................................................................................. 7 2 INSTALLATION ................................................................................................................................ 8 2.1 Connect the Power ...................................................................................... 8 2.2 Connect Wired Devices ................................................................................. 9 2.3 Connect Wireless Devices ............................................................................. 9 2.3.1 WLAN ................................................................................................... 9 2.3.2 Wi-Fi Protected Setup (WPS) ....................................................................... 9 2.4 Connect the Broadband (DSL) ......................................................................... 9 2.4.1 Use a Splitter ........................................................................................ 10 2.5 Check the Installation ................................................................................. 10 3 CONFIGURE THE COMPUTER ..................................................................................................... 11 3.1 Windows XP .............................................................................................. 11 3.2 Windows Vista ........................................................................................... 11 3.3 Windows 7 ............................................................................................... 12 3.4 Windows 8 ............................................................................................... 12 4 ACCESS THE WIRELESS GATEWAY .......................................................................................... 13 4.1 Login ...................................................................................................... 13 4.2 The Interface ............................................................................................ 14 4.3 Using the Menu ......................................................................................... 15 4.4 Configuration Wizard .................................................................................. 15 5 TECHNICOLOR GATEWAY ........................................................................................................... 21 5.1 System Information .................................................................................... 21 5.2 System Configuration .................................................................................. 22 5.2.1 DSL Service Configuration ......................................................................... 22 5.2.2 Time Configuration ................................................................................. 22 5.2.3 Web Browsing Interception........................................................................ 23 5.3 Event Logs ............................................................................................... 23 6 BROADBAND CONNECTION ........................................................................................................ 24 6.1 DSL Connection ......................................................................................... 24 6.2 Internet Services ....................................................................................... 25 7 TOOLBOX ....................................................................................................................................... 26 7.1 Remote Assistance ..................................................................................... 26 7.1.1 Enable Remote Assistance ......................................................................... 26
3 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7.1.2 Disable Remote Assistance ........................................................................ 27 7.2 Game & Application Sharing .......................................................................... 27 7.2.1 Assign a Game or Application ..................................................................... 28 7.2.2 Modify Assigned Game or Application ........................................................... 29 7.2.3 Create a New Game or Application .............................................................. 29 7.2.4 Modify a Game or Application .................................................................... 30 7.3 Parental Control ........................................................................................ 31 7.4 Firewall ................................................................................................... 32 7.4.1 Change Firewall Security Level ................................................................... 32 7.4.2 Create a New Security Level ...................................................................... 32 7.4.3 Set Filter Rules ...................................................................................... 33 7.5 Intrusion Detection .................................................................................... 34 7.6 Dynamic DNS ............................................................................................ 34 7.7 User Management ...................................................................................... 36 7.7.1 Add New User ....................................................................................... 36 7.7.2 Reset Password ...................................................................................... 37 7.7.3 Manage Users ........................................................................................ 37 7.8 Content Sharing ......................................................................................... 37 7.8.1 Setting up a Network File Server ................................................................. 38 7.8.2 Setting up the Technicolor UPnP AV Server .................................................... 39 7.8.3 Setting up an FTP Server .......................................................................... 39 7.8.4 Unmounting Your USB Device ..................................................................... 39 7.9 DMZ ........................................................................................................ 40 8 HOME NETWORK .......................................................................................................................... 41 8.1 Devices ................................................................................................... 41 8.1.1 View or Modify Device Information .............................................................. 41 8.1.2 Assign Game or Application to Device ........................................................... 42 8.1.3 Remove a Shared Game or Application.......................................................... 42 8.1.4 Assign a Public IP Address to Device ............................................................. 42 8.2 Interfaces ................................................................................................ 43 8.2.1 Local Network Interface ........................................................................... 43 8.2.2 Wireless Access Point .............................................................................. 44 9 HELP ............................................................................................................................................... 47 APPENDIX A WIRELESS CONSIDERATIONS ................................................................................. 48 APPENDIX B SAFETY INSTRUCTIONS ............................................................................................ 49 APPENDIX C SPECIFICATIONS ........................................................................................................ 52
4 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 1 Product Overview Thank you for choosing Technicolor Media Access Gateway. This Wireless Gateway combines the functionality of a VDSL2 / ADSL2 modem and Internet gateway in one. The various security features, such as WPS, WPA2, SPI, and NAT, protect your data and privacy online. The web-based utility allows you to configure your Wireless Gateway easily. 1.1 Features ▪ Compliant with ITU G.993.2 (VDSL2) standard ▪ Compliant with ITU G.998.4 (G.inp) ▪ Compliant with ITU G.993.5 (G.vector) ▪ Supports 8a, 8b, 8c, 8d, 12a, 12b, 17a, and 30a profiles ▪ Supports ATM and PTM modes ▪ Supports Ethernet WAN ▪ Supports 3G dongle ▪ Supports DLNA ▪ Supports Print Server ▪ Supports SAMBA ▪ Supports USB disk/USB flash ▪ Compliant with ADSL G.dmt (G.992.1), G.lite (G.992.2) standards ▪ Compliant with ADSL2 G.dmt.bis (G.992.3) and ADSL2 + G.992.4 standards ▪ Up to Up to 24Mbps downstream, 1.2Mbps upstream with ADSL2+ service ▪ IEEE 802.11b/g/n infrastructure operating modes ▪ Supports IPv4 and IPv6 protocols ▪ Supports web-based configuration ▪ Supports Command Line Interface (CLI) via Telnet ▪ Supports NAT, SPI ▪ Supports VLAN and QoS ▪ Supports firewall protection ▪ Supports up to 8 permanent virtual circuits (PVC) ▪ Supports Wi-Fi Multimedia (WMM) ▪ Supports Wi-Fi Protected Setup (WPS) for easy connection ▪ Supports wireless data encryption with 64/128-bit WEP standard ▪ Supports enhanced security for WPA-TKIP, WPA2-AES, WPA, and WPA2
5 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 1.2 Hardware Overview 1.2.1 Front Panel Label Description Power Lights up when the device is powered on. ▪ Solid GREEN – Indicates normal operation. ▪ Flashing GREEN – Firmware upgrade in progress. ▪ Solid RED – Indicates malfunction. ▪ Off – The device is powered off. Ethernet ▪ Solid GREEN – A wired connection is established. ▪ Flashing GREEN – Data transmission is in progress. ▪ Off – No wired connection detected. Broadband Lights up to indicate DSL connection status. ▪ Flashing GREEN (slow) – DSL line detection in progress. ▪ Flashing GREEN (fast) – Attempts to synchronize with DSL line. ▪ Solid GREEN – DSL connection is established. ▪ Off – Modem power is off.
6 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Label Description Internet Lights up to indicate Internet connection status. ▪ Solid GREEN – Internet is connected but no activity. ▪ Flashing GREEN – Data transmission is in progress. ▪ Solid RED – Internet connection failed. ▪ Off – No internet connection. USB Lights up to indicate USB device connection status. ▪ Solid GREEN – A device is connected to the USB port. ▪ Blinking GREEN - Negotiation or traffic. ▪ Off – No device connected to the USB port. Wireless Press button 1 to 7 seconds to enable or disable WLAN. Lights up to indicate wireless connection. ▪ Solid GREEN – Wireless connection is established. ▪ Flashing GREEN – Negotiation or data transmission is in progress. ▪ Off – Wireless connection is disabled. WPS Press button for more than 8 seconds to enable WPS. Lights up to indicate the Wi-Fi Protected Setup (WPS) connection status. ▪ Solid GREEN – WPS is active. ▪ Blinking Green : WPS negotiation ▪ RED – WPS registration failed. ▪ Off – WPS is off.
7 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 1.2.2 Rear Panel No. Ports / Buttons Description 1 DSL port Connects to the DSL line using the RJ-11 cable. 2 Ethernet ports and LEDs 1, 2, 3, 4 Connects a computer and other Ethernet network devices to the Wireless Gateway using RJ-45 cables. The LAN LED (1, 2, 3, 4) lights up when a device is connected to the Ethernet port (1, 2, 3, 4). 3 USB port Connects a USB storage device. 4 Reset button Press and hold this button for at least 10 seconds to restore your device to its original factory default setting. 5 DC In jack Connects to the power adapter. 6 Power button Press to turn your device on or off. 1 2 3 4 5 6
8 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 2 Installation Make sure that all devices are powered off before starting installation. Installation Diagram 2.1 Connect the Power 1 Connect the power adapter to the DC In jack of your Wireless Gateway. 2 Plug the power adapter to a wall outlet or a power strip. ▪ Use only the supplied power adapter. Using other power adapters may cause damage to the device. ▪ Connect all devices to your Wireless Gateway before connecting the power adapter to a wall outlet.
9 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 2.2 Connect Wired Devices When setting up the Wireless Gateway for the first time, connect the host computer via Ethernet connection. 1 Connect one end of the RJ-45 cable to one of the Ethernet (1, 2, 3, 4) ports of your Wireless Gateway. 2 Connect the other end of the RJ-45 cable to the Ethernet port of the computer. 3 Repeat the above steps to connect other computers to the Wireless Gateway via Ethernet connection. 4 To connect more than four computers, use a hub or switch. Connect one end of an RJ-45 cable to the hub or switch and the other end to the computer. 2.3 Connect Wireless Devices Before connecting wireless devices to the Wireless Gateway, configure the wireless security settings of your Wireless Gateway (see “To Set up Security Settings on page 46”). Take note of the SSID and the password you have set, you need the SSID and the password to connect devices to your Wireless Gateway. 2.3.1 WLAN From the wireless device end, search for the Wireless Gateway network name (SSID), and enter the passphrase to connect. The SSID and passphrase are the ones you have set in the Wireless Security Settings (see “To Set up Security Settings on page 46”). 2.3.2 Wi-Fi Protected Setup (WPS) Press and hold the WPS button of the Wireless Gateway for at least 8 seconds and press the WPS button on the WPS-enabled device to start pairing. 2.4 Connect the Broadband (DSL) 1 Connect one end of the RJ-11 cable to the DSL port of your Wireless Gateway. 2 Connect the other end of the RJ-11 cable to a wall jack with DSL service.
10 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 2.4.1 Use a Splitter You need a splitter when connecting the Wireless Gateway to the wall jack that also connects to a telephone. 1 Plug the splitter to the wall jack with DSL service. 2 Connect one end of the RJ-11 cable to the DSL port of your Wireless Gateway. 3 Connect the other end of the RJ-11 cable to the splitter. 4 Connect the telephone to the splitter using another RJ-11 cable. 2.5 Check the Installation To ensure that all devices are properly connected, check the LED indicators on the front of your Wireless Gateway. For basic installation, the following LEDs must be lit: ▪ Power LED ▪ Ethernet LED ▪ DSL LED The lighted LED indicators vary depending on the type of connection that you make. See “Front Panel” on page 5 for more information about the LED indicators.
11 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 3 Configure the Computer This chapter will guide you on how to configure your computer according to the operating system you are using. ▪ Windows XP, see below. ▪ Windows Vista, see page 11. ▪ Windows 7, see page 12. ▪ Windows 8, see page 12. 3.1 Windows XP If you are using Windows XP, follow the instructions below to configure your computer. 1 Click Start > Control Panel > Network Connections. 2 Right-click Local Area Connection, then click Properties. 3 On the network components list, make sure that Internet Protocol (TCP/IP) is checked. If not, check it to enable the Properties button. 4 Select Internet Protocol (TCP/IP), and then click Properties. 5 On the General tab, select Obtain an IP Address automatically and Obtain DNS server address automatically. 6 Click OK. General Page 3.2 Windows Vista If you are using Windows Vista, follow the instructions below to configure your computer. 1 Click Start > Control Panel > Network and Internet Connections > Network Connections. 2 Right-click Local Area Connection, then click Properties. 3 On the General tab, make sure that Internet Protocol (TCP/IP) is checked. If not, check it to enable the Properties button. 4 Select Internet Protocol (TCP/IP), and then click Properties. 5 Select Obtain an IP Address automatically and Obtain DNS server address automatically. 6 Click OK. General Page
12 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 3.3 Windows 7 If you are using Windows 7, follow the instructions below to configure your computer. 1 Click Start > Control Panel > Network & Sharing Center. 2 Click Local Area Connection. 3 Click Properties. 4 On the network components list, make sure that Internet Protocol (TCP/IP) is checked. If not, check it to enable the Properties button. 5 Select Internet Protocol (TCP/IP), and then click Properties. 6 On the General tab, select Obtain an IP Address automatically and Obtain DNS server address automatically. 7 Click OK. General Page 3.4 Windows 8 If you are using Windows 8, follow the instructions below to configure your computer. 1 On a PC, move the cursor to the bottom or top right corner of the screen and click Settings. On a tablet, swipe left from the right side of the screen and tap Settings. 2 Click Control Panel. 3 Change the display style from Category to Large icons or Small icons. 4 Click Network and Sharing Center. 5 Click Change adapter settings. 6 Right click the Ethernet connection click Properties. 7 On the network components list, make sure that Internet Protocol Version 4 (TCP/IPv4) is checked. If not, check it to enable the Properties button. 8 Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. 9 On the General tab, select Obtain an IP address automatically and Obtain DNS server address automatically. 10 Click OK. General Page
13 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 4 Access the Wireless Gateway Use the Web Configurations utility to configure your Wireless Gateway. 4.1 Login For more advanced configuration, access the Technicolor web configuration utility. 1 Launch the web browser. 2 On the address bar, type http://192.168.1.1, and then press Enter. 3 A login screen displays if you have already set the administrator password. Enter the user name (Administrator) and the password.
14 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 4.2 The Interface Once connected, the Home screen appears. The Home screen provides quick access to the most common functions of your Wireless Gateway. Click an option to access the function. To quickly change passwords or switch users, click the user name on the top-left corner of the screen (in the above example, “Administrator”). In some screens, shortcut items are available on the bottom of the screen. Click a shortcut to access the page. See example below.
15 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 4.3 Using the Menu For more advanced users, use the main menu, located on the left panel of the screen, to configure your Wireless Gateway. Click a menu item, then a submenu to display the page. The following menu items are available: ▪ Home — Displays the Home screen. ▪ Technicolor Gateway — Allows you to configure your Wireless Gateway, such as system date and time, and to view event logs. ▪ Broadband Connection — Allows you to view the DSL connection status of your Wireless Gateway and configure a dial-up connection and establish or terminate the Internet connection. ▪ Toolbox — Allows you to configure more advanced functions, such as remote assistance, firewall, filter, parental control services, and others. ▪ Home Network — Allows you to view the devices connected to the network of your Wireless Gateway. 4.4 Configuration Wizard For first time users, you may want to use the wizard to set up your Wireless Gateway. Perform the following: 1 On the main menu, click Technicolor Gateway. 2 Click the Setup my Technicolor Gateway shortcut at the bottom of the screen. 1 The Technicolor Wizard screen appears. Click Next to continue.
16 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. The required information on the succeeding screens must be obtained from your Internet Service Provider (ISP). 2 Select the DSL account service: Bridge or Routed PPP. Then click Next. 3 If the ISP requires you to use a specific VLAN ID and priority for the VDSL connection, select Enable and enter them. Click Next.
17 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. If you selected Routed PPP, skip to step 5. 4 If you have a DHCP server on your LAN, clear the DHCP Server check box. Otherwise, keep it selected. Click Next to continue. Skip to step 6. 5 The Internet Account Settings screen appears. Obtain the necessary information from your ISP.
18 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. a Type your Internet account user name in User Name. b Type your Internet account user name in User Name. c Type your account password in Password and Confirm Password and click Next. 6 Enter or take note of the basic wireless settings. a Check Enabled to enable the wireless access point. b Enter the wireless network name (SSID) to show to wireless devices to connect to your network. c Select a Wireless Channel manually or automatic channel selection. d Wireless Mode — Select the types of wireless devices to allow to connect and then click Next.
19 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7 Enter or take note of the wireless security settings. a Select the type of wireless security to use. Select WPA2 for the strongest security. Older devices may not be able to connect. Select WPA+WPA2 to let newer and slightly older devices connect. Select WPA if you only have devices that support WPA. Select WEP to use the weakest security if you have to connect old devices that do not support WPA2 or WPA. See “To Set up Security Settings on page 46” for details on the WEP encryption settings. b Type the Phassphrase (password) users enter to connect to the wireless network and click Next. 8 Configure your user name and password and then click Next. 9 Review your Wireless Gateway settings, and then click Start to apply the settings.
20 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Bridge Connection Routed PPP Connection 10 The configuration may take a while to finish. When complete, click Finish. 11 Close the web browser.
21 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 5 Technicolor Gateway The Technicolor Gateway menu allows you to view the system information and configure the Wireless Gateway. This menu is divided into three sections: Information, Configuration, and Event Logs. 5.1 System Information The System Information page displays the product name, device serial number, and software release information. To view the System Information page, do one of the following: 1 On the main menu, click Technicolor Gateway > Information. 2 From the Home screen, click Information.
22 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 5.2 System Configuration The System Configuration page allows you to configure the Internet service and the system date and time, and enable web browsing interception. To view the System Configuration page, click Technicolor Gateway > Configuration. To modify the system configuration, click Configure. 5.2.1 DSL Service Configuration To modify the DSL service configuration, click Configuration Wizard and then follow the instructions on the screen. See “Configuration Wizard on page 15”. 5.2.2 Time Configuration To modify the time configuration, do the one of following: Manual Configuration To manually set the date and time, enter the date and time values in the corresponding fields. Select a Timezone or enable Summer Time for applicable areas. Auto Configuration To synchronize the date and time with a time server, do the following: 1 Check the Auto-configuration box.
23 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 2 Enter the values of the applicable items in your location:  Timezone — Enter the time zone in your location.  Summer Time — Check if summer time is applicable in your location. 3 Enter the time server to sync the Wireless Gateway with. You can type up to five timer servers. 4 Click Apply to save changes. 5.2.3 Web Browsing Interception 5 On the Web Browsing Interception box, select one of the following:  Enabled (default) — To enable web browsing interception.  Disabled — To disable web browsing interception. When disabled, address based filtering is also disabled. 6 Click Apply to save changes. 5.3 Event Logs The Event Logs page allows you to view and clear system logs. To access the Event Logs page, click Technicolor Gateway > Event Logs. You can filter the list by selecting a category from the drop-down lists. The log is automatically refreshed every 10 seconds. To clear the log, click Clear the event log on the bottom of the page.
24 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 6 Broadband Connection The Broadband Connection menu allows you to view and modify the Internet service configuration of your Wireless Gateway. This menu is divided into two sections: DSL Connection and Internet Services. To view the Broadband Connection page, click Broadband Connection. 6.1 DSL Connection To view the DSL connection status, do one of the following: ▪ On the Broadband Connection page, click View more under DSL Connection. ▪ On the main menu, click Broadband Connection > DSL Connection. DSL connection cannot be modified from this point. To modify the DSL connection, see “5.2.1 DSL Service Configuration on page 22”.
25 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 6.2 Internet Services Use the Internet Services page to configure the settings and connect to the Internet. To view the Internet page, do one of the following: ▪ From the Home screen, click Internet ▪ On the Broadband Connection page, click View more under Internet. ▪ On the main menu, click Broadband Connection > Internet Services > View More  To connect to the Internet, click Connect.  To modify the account username and password, re-type the information on the corresponding boxes, and then click Connect.  To view more connection details, click Details on the upper corner of the page.
26 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7 Toolbox The Toolbox menu allows you to protect your network, share games and applications with other people on the Internet, and manage your local network. This menu is divided into nine sections: Remote Assistance, Game & Application Sharing, Parental Control, Firewall, Intrusion Detection, Dynamic DNS, User Management, Content Sharing, and DMZ. To view the Toolbox page, click Toolbox on the main menu. 7.1 Remote Assistance To enable remote assistance, you must be connected to the Internet. The Remote Assistance page allows you to make your Wireless Gateway remotely accessible. 7.1.1 Enable Remote Assistance 1 Select the remote assistance Mode:  Permanent Mode — Once remote assistance is enabled, the remote session only ends when users disable this feature or when the Wireless Gateway is restarted. 2 Enter the URL address to use to remotely access your Wireless Gateway. 3 Take note of the automatically generated User Name and Password that will be used to access your Wireless Gateway remotely. If desired, modify the password. 4 Check Enable Remote Assistance to enable this function.
27 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 5 Click Apply to save changes. ▪ Only one remote session is allowed at a time. ▪ The Wireless Gateway also supports dynamic DNS host names for remote access. See "7.6 Dynamic DNS" on page 34. 7.1.2 Disable Remote Assistance Click Disable Remote Assistance to disable this function. 7.2 Game & Application Sharing The Game & Application Sharing page allows you to create new games and applications and assign games or applications to the network devices. To view the Game & Application Sharing page, do one of the following: ▪ From the Home screen, click Game & Application Sharing under Toolbox. ▪ On the main menu, click Toolbox > Game & Application Sharing.
28 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7.2.1 Assign a Game or Application Your Wireless Gateway comes with predefined games and applications. Each game or application can be assigned to a network device. 1 To assign a game or application, do one of the following:  Click Configure on the upper-right corner of the screen.  Click the Assign a game or application to a local network device shortcut at the bottom of the screen. 2 To enable Universal Plug and Play (UPnP) function, check the Use UPnP box and then click Apply. 3 On the Assigned Games & Applications table, select a game or application on the Game or Application field. 4 On the Device field, select the network device to assign the game or application to. 5 To log access, check the Log box. 6 Click Add to add the assigned entry to the table.
29 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7.2.2 Modify Assigned Game or Application 1 On the main menu, click Toolbox > Game & Application Sharing. 2 From the Game & Application page, click Configure on the upper-right corner of the screen. 3 On the Assigned Games & Applications table, click the Edit button of the game or application you want to modify. 4 Modify the necessary info. 5 Click Apply to save changes. 7.2.3 Create a New Game or Application If the game or application is not included in the predefined list, you need to create the game or application. 1 On the main menu, click Toolbox > Game & Application Sharing. 2 From the Game & Application page, click the Create a new game or application shortcut at the bottom of the screen. 3 On Name, type the name of the game or application.
30 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 4 Select how you want to define the new game or application:  Clone Exiting Game or Application — Select an existing game or application to clone its protocol and TCP/UDP port range settings.  Manual Entry of Port Maps — To manually select the protocol and enter the port range of the new game or application. 5 Click Next to continue. 6 If Clone Exiting Game or Application is selected on step 4, skip to step 8. 7 If Manual Entry of Port Maps is selected on step 4, configure the parameters of the Game or Application Definition table. A preset incoming port range is set by the Wireless Gateway. You may add, edit, or delete this range. To add a TCP/UDP port range, do the following: a Select the protocol. b Enter the incoming port range and the outgoing trigger port. c Click Add to save the settings. 8 Creating of game or application is complete. 7.2.4 Modify a Game or Application 1 On the main menu, click Toolbox > Game & Application Sharing. 2 From the Game & Application page, click the Modify a game or application shortcut at the bottom of the screen. 3 The list of games and applications appear. Click the Edit button of the game or application you want to modify. 4 Modify the necessary information. 5 Click Apply to save changes.
31 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. To delete a game or application, click the Delete button of the game or application you want to delete. 7.3 Parental Control The Parental Control page allows you to filter web sites that a network device may access or be denied access. To view the Parental Control page, do one of the following: ▪ From the Home screen, click Parental Control under Toolbox. ▪ On the main menu, click Toolbox > Parental Control. To configure parental control, click Configure on the upper-right corner of the screen. ▪ Use Address Based Filter — Check to filter web sites by address. ▪ Action for Unknown Sites — Select whether to Block or Allow unknown sites. ▪ Click Apply to save changes. ▪ Web Site — Enter the URL of the web site to block or allow. ▪ Action — Select one of the following options:  Block: To block the web site.
32 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.  Allow: To allow access to the web site.  Redirect: To redirect to another web site if the web site defined on the Web Site field is being accessed. ▪ Redirect — If Redirect is selected in Action, enter the URL address to where you want to redirect the site. ▪ Click Add to save the changes to the table. 7.4 Firewall The Firewall page allows you to set the firewall security of your Wireless Gateway. To view the Firewall page, do one of the following: ▪ From the Home screen, click Firewall under Toolbox. ▪ On the main menu, click Toolbox > Firewall. 7.4.1 Change Firewall Security Level 1 On the Firewall page, click Configure on the upper-right corner of the screen. 2 Select the desired security level:  Block All — Block all traffic from and to the Internet.  Standard — Block all incoming traffic but allow outgoing traffic.  Disabled — Disable firewall security, all traffic is allowed. 3 Click Apply to save changes. 7.4.2 Create a New Security Level 1 On the Firewall page, click Configure on the upper-right corner of the screen. 2 Click the Create a new Security Level shortcut at the bottom of the screen. The New Firewall Level screen appears.
33 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 3 Enter the name for the new firewall security level. 4 Select a security level. 5 Click Apply to save changes. 7.4.3 Set Filter Rules After you create a new security level, you can set firewall rules. 1 On the Firewall page, click Configure on the upper-right corner of the screen. 2 Click Edit. The Firewall Settings appears. 3 On the Firewall Settings table, click Add. 4 Enter the necessary parameters:  Name — Enter desired firewall rule name  Enabled — Check this box to enable this firewall rule.  Source Interface — Select the interface to apply the firewall rule.  Source Address — Select the firewall source address.  User-Defined — If the address is not listed in the Source Address box, enter a user-defined address here.  Destination Interface — Select the destination interface.
34 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.  Destination address — Select the destination address.  User-Defined — If the address is not listed in the Destination Address box, enter a user-defined address here.  Service — Select a service.  Action — Select the action to take: Deny or Accept. 5 Click Apply to save changes. The new firewall rule appears on the Firewall Settings table. To edit a firewall rule, click Edit. To delete a firewall rule, click Delete. 7.5 Intrusion Detection Your Wireless Gateway protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions that you are protected against. The Protected Intrusions table shows the number of times the Wireless Gateway actively protected your network against each intrusions. To view the Intrusion Detection page, on the main menu, click Toolbox > Intrusion Detection. 7.6 Dynamic DNS The Dynamic DNS (DDNS) service allows you to assign a fixed DNS host name to an Internet connection even if it is using a dynamic IP address. As soon as your Wireless Gateway internal connection gets a new IP address, the dynamic DNS service updates the host name entry to the new IP address. The dynamic DNS service relies on servers that link the public IP address to a subscribed DNS host name. To view the Dynamic DNS page, on the main menu, click Toolbox > Dynamic DNS.
35 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. In order to use a dynamic DNS service, you must first register and enroll for DNS service with a Dynamic DNS service provider. The DDNS service provider will provide the necessary parameters to complete your Wireless Gateway Dynamic DNS setup. To configure the Dynamic DNS service of your Wireless Gateway, click Configure on the upper-right corner of the screen. ▪ Enabled — Check this box to enable the DDNS. ▪ Interface — The DDNS interface is the Internet. ▪ Username — Enter the username provided by the DDNS service provider. ▪ Password — Enter the password provided by the DDNS service provider. ▪ Confirm Password — Re-type the password to confirm. ▪ Service — Select the DDNS service provider where your account is registered. ▪ Host — Type the host name.
36 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Click Apply to save changes. To use multiple hosts, click the Use multiple hosts shortcut at the bottom of the screen. Then click Add to add host name. 7.7 User Management The User Management page allows you to configure the users who can access the Wireless Gateway web configuration utility. To view the User Management page, click Toolbox > User Management. 7.7.1 Add New User 1 Click the Add new user shortcut at the bottom of the screen. 2 On Name, type desired user name. This will be the login name and the password of the new user. 3 On Administrator Privileges, select the user privilege. 4 Click Apply to save changes.
37 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7.7.2 Reset Password To reset a password, on the User Management screen, click on the user account that you want to reset the password. Then click Reset Password. Aside from resetting the password, no other setting can be modified unless by users of higher privileges. 7.7.3 Manage Users To change the default user, click the Set the default user shortcut at the bottom of the screen. To switch to another user, click the Switch to another user shortcut at the bottom of the screen. This brings you back to the login page, then login with the desired user account. 7.8 Content Sharing The Content Sharing page allows you to share the contents on a USB disk connected to the gateway. You can share your files, music, pictures and movies towards your home network and towards the Internet. To view the Content Sharing page, on the main menu, click Toolbox > Content Sharing.
38 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7.8.1 Setting up a Network File Server To Set Up a Network file Server Proceed as follows (for Windows Networking only): 1 Click Configure on the upper right corner of the screen. 2 Under Network File Server (Windows Networking), click Server Enabled. It is also recommended to fill in the following fields:  Server Name  Server Description  Workgroup 3 Click Apply. 4 All users connected to the Technicolor Gateway can now connect to your USB storage device. To Access Your Shared USB Devices on Windows Proceed as follows: 1 Open Windows Explorer. 2 In the address bar type \\Technicolor or 192.168.1.254. 3 All storage devices that are attached to your Technicolor Gateway are listed as folders. If you attached more than one storage device the folder name will contains an index number (for example device2). 4 If you plan to frequently use this folder, it might be useful to map this folder as a network drive. For more information, see your operating system's help. To Access Your Shared USB Devices on Mac Proceed as follows: 1 On the Go menu, click Network.
39 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 2 Double-click Technicolor. 3 The SMB Mount window appears. 4 Select the device you want to mount and click OK. 5 Double-click the DEVICE icon on your desktop. 7.8.2 Setting up the Technicolor UPnP AV Server To set up the Technicolor UPnP AV Server, proceed as follows: 1 Under UPnP AV Media Server, click Server Enabled. 2 Click Apply. 7.8.3 Setting up an FTP Server To set up and FTP Server, proceed as follows: 1 Under FTP Server, click Server Enabled. 2 Under List of connected disks, click the radio button next to the partition that you want to access using FTP. 3 The Wireless Gateway now creates Media and Shared folders on the selected partition. The Shared folder will be used as root location for FTP sessions. 4 Click Apply. As you may know the IP address of your Internet connection may change frequently. This implies that the link to the FTP server will also change every time the public IP changes. With Dynamic DNS you can assign a host name to the IP address (for example mygateway.dyndns.org). For more information, see Dynamic DNS. Make sure to unmount your device before unplugging it. Unplugging your device without unmounting it properly first can result in disk corruption. See Unmounting your device for more information. 7.8.4 Unmounting Your USB Device To unmount your USB device, proceed as follows: 1 In the Toolbox menu click Content Sharing. 2 Click Configure on the upper right corner of the screen. 3 In the List of connected disks, you can unmount the device you want to unplug by clicking Unmount.
40 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 7.9 DMZ The DMZ page allows you to configure the IP address of a computer on your local network to which to forward incoming connections from the Internet that are not for the content sharing service. To view the DMZ page, on the main menu, click Toolbox > DMZ. To configure a default server for your Wireless Gateway, click Configure on the upper-right corner of the screen. ▪ Status — Check this box to enable the default server. ▪ IP address — Enter the IP address of a computer on your local network to which to forward incoming connections from the Internet that are not for the content sharing service. Click Apply to save changes.
41 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 8 Home Network The Home Network menu displays the network configuration of your Wireless Gateway, along with interfaces and connected devices. This menu is divided into two sections: Devices and Interfaces. To view the Home Network page, click Home Network on the main menu. 8.1 Devices This page displays the devices connected on your network via the Wireless Gateway Ethernet ports. You can do the following: ▪ View the device information, IP address and connection services ▪ Assign a public IP address to a device To access the Devices page, click Home Network > Devices. 8.1.1 View or Modify Device Information 1 Click the device name. The device information is displayed on screen. 2 To modify the device information, click Configure on the upper right corner of the screen.
42 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 3 Type desired device name in New Name. 4 Select the device type in Type. 5 To assign a static IP address, check the Always use the same IP address box. 6 Click Apply to save changes. 8.1.2 Assign Game or Application to Device 1 Click the device name. The device information is displayed on screen. 2 Click Configure on the upper-right corner of the screen. 3 On the Connection Sharing section, select the game or application on the table. 4 Click Add. 8.1.3 Remove a Shared Game or Application 1 Click the device name. The device information is displayed on screen. 2 Click Configure on the upper-right corner of the screen. 3 On the Connection Sharing section, click the corresponding Unassign button of to remove the shared game or application. 8.1.4 Assign a Public IP Address to Device The Assign Public IP page allows you to assign the public IP address of your Internet connection to a specific device on your local network. 1 Click Home Network > Devices. 2 Click the Assign the public IP address of a connection to a device shortcut. The Assign Public IP screen appears. 3 Click Edit. 4 On Device, select the network device that you want to assign the public IP address. 5 Click Apply. Or, to remove the assigned IP address from a network device, click Unassign.
43 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 8.2 Interfaces The Interfaces page allows you to configure the network device TCP/IP settings such as IP address subnet mask, assign a DHCP server, and configure the wireless network security settings. To view the Interfaces page, click Home Network > Interfaces. 8.2.1 Local Network Interface Click Home Network > Interfaces > LocalNetwork to open the Local Network page. This page displays the interface information including the TCP/IP configuration, IP Addresses, DHCP pool. To modify the settings, click Configure on the upper-right corner of the screen. To use a DHCP Server, check the Use DHCP Server box and then click Apply. To Add an IP Address 1 On the IP Addresses table, type the IP address you want to add on the first box. 2 Type the subnet mask on the second box. 3 Click Add. To Modify the IP Address 1 On the IP Addresses table, click the corresponding Edit button of the IP address you want to modify. 2 Modify the IP address (first box) and the subnet mask (second box).
44 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 3 Click Apply to save changes. To Modify the DHCP Pool 1 Click the Edit button of the pool you want to modify. The LAN_Private screen appears.  Interface — Displays the current network interface.  Start Address — Type the starting address of the DHCP pool.  End Address — Type the ending address of the DHCP pool.  Subnet Mask — Type the subnet mask.  Gateway — Type the gateway.  Primary DNS — Type the primary DNS.  Secondary DNS — Type the secondary DNS. 2 When done, click Apply. 8.2.2 Wireless Access Point Click Home Network > Interfaces > TNCAP….. to open the Wireless Access Point page. This page displays the information of your wireless network. To view the advanced settings, click Details on the upper-right corner of the screen.
45 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. To Configure the Wireless Network 1 Click Configure on the upper-right corner of the screen. 2 Enter or take note of the following information:  Interface Enabled — Check to enable the wireless access point.  Physical Address — Displays the MAC address of the wireless device.  Network Name (SSID) — Enter desired wireless network name. This is the name shown to other wireless devices to connect to your network.  Actual Speed — Displays the network speed  Band — Displays the channel band.  Channel Selection — Select the automatic or manual channel selection.  Region — Displays your current region.  Channel — If Channel Selection is set to manual, select the channel from the list. 3 If necessary, configure the security settings; see "To Set up Security Settings" on page 46. 4 Click Apply to save changes.
46 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. To Set up Security Settings 1 Click Home Network > Interfaces > WLAN to open the Wireless Access Point page. 2 Click Configure on the upper-right corner of the screen. 3 Under the Security section, check the Broadcast Network Name to enable wireless devices to see the SSID of your wireless network. 4 On Encryption, select an encryption method:  Disabled — No encryption.  Use WEP Encryption — To use WEP encryption. ▪ WEP Key Length — Select the key length. ▪ WEP Encryption Key — Type the desired encryption key. Users need to enter this passkey to connect to the wireless network.  Use WPA-PSK Encryption — To use a WPA-PSK encryption for more security. ▪ WPA-PSK Encryption Key — Type the desired passkey. Users need to enter this passkey to connect to the wireless network. ▪ WPA-PSK Version — Select the WPA-PSK version to use. 5 Click Apply at the bottom of the page to save changes.
47 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. 9 Help Your Wireless Gateway contains an embedded context-sensitive Help. In these Help pages, you can find information on how to configure and manage your Wireless Gateway via the GUI. To view the Help pages, click Help on the main menu.
48 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Appendix A Wireless Considerations Connection Performance A number of factors affect wireless connections. To ensure high-range and stable connectivity, do the following: 1 Keep the Wireless Gateway and other wireless devices away from obstructions, such as walls or buildings. Each obstruction can reduce the range of a wireless device. 2 Keep the Wireless Gateway and other wireless devices away from devices that produce radio frequency (RF) noise, such as microwave ovens or radios. 3 Keep the Wireless Gateway and other wireless devices away from any device operating on the 2.4GHz frequency, such as cordless phones or remote controls. Security Checklist Wireless network signals can be intercepted easily. To prevent unauthorized users from connecting to your wireless network, follow the guidelines below. 1 Change the default wireless network name. 2 Your device has a default Service Set Identifier (SSID) which is the wireless network name. Change the SSID with a unique name to identify your network. The SSID can be up to 32 characters in length. 3 Change the default password. 4 Your device has a default password. You have to enter this password to change your network settings. Change the password to prevent unauthorized users from hacking into your network and changing the settings. 5 Enable encryption. 6 Your device supports Wired Equivalent Privacy (WEP), and Wi-Fi Protected Access (WPA/WPA2) encryption. To ensure a high level of security, enable the highest security encryption and use strong passphrases, avoid using words that can be found in the dictionary.
49 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Appendix B Safety Instructions
50 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.
51 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.
52 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Appendix C Specifications IC ▪ Main chip: RTL8685SF ▪ AFE: RTL8275 ▪ Wi-Fi: RTL8192ER ▪ DDR2: 64 MB (embedded in CPU) ▪ Flash: 128 MB User Interface ▪ VDSL2 (up to 30a, ADSL/ADSL2/ADSL2+ fall back): POTS ▪ 2x2 IEEE 802.11n/g/b 2.4GHz single band ▪ 4x 10/100 Base-T Ethernet LAN ports ▪ 1 x USB 2.0 Host Buttons ▪ 1 x Power ON/OFF button ▪ 1 x WIFI/WPS BUTTON ▪ 1 x Reset to default button LEDs Front panel ▪ Power LED ▪ Ethernet LED ▪ Wi-Fi LED ▪ WPS LED ▪ USB LED ▪ DSL LED ▪ Internet LED Back panel ▪ 4 x Ethernet LEDs IO Ports ▪ 1 x RJ-11 DSL connector ▪ 4 x RJ-45 Ethernet connector ▪ 1 x USB 2.0 USB type-A, female connector ▪ 1 x DC In jack Antenna Standard: 2 internal printed antennas DC input 12VDC 1A Temperature Operating: 0°C ~ 40° C Storage: -10°c ~ 70°C Humidity Operating: 10% ~ 95%, RH, no condensation PCB Dimensions 141 x 117 x 1.6 mm
53 SETUP & USER GUIDE DWA0100 DWA0100-20170224-0000v0.0 Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor. Power consumption With full loading: 10.4W In networked Standby mode: 4.86W *Standby mode conditions: The functions of Fast Ethernet and WLAN are workable, but no traffic is being transmitted. The DSL link must be established, but no traffic is being transmitted.
TECHNICOLOR WORLDWIDE HEADQUARTERS 1, Rue Jeanne d'Arc 92443 Issy-les-Moulineaux France www.technicolor.com
TECHNICOLOR1-5 rue Jeanne d’Arc92130 Issy-les-MoulineauxFrancewww.technicolor.com*DSL3745762D*DSL3745762DCopyright 2017 Technicolor. All rights reserved. All tradenames referenced are service marks, trademarks, or registered trademarks of their respective companies. Specifications subject to change without notice.DMS3-SAF-25-159 v5.0. SAFETY INSTRUCTIONS AND REGULATORY NOTICESBEFORE YOU START INSTALLATION OR USE OF THIS PRODUCT, CAREFULLY READ ALL SAFETY INSTRUCTIONSApplicabilityThese Safety Instructions and Regulatory Notices apply to:• Technicolor Cable Modems & GatewaysUsing equipment safelyUsed symbolsFollowing symbols may be found in this and accompanying documentation as well as on the product or accompanying accessories:DirectivesProduct useYou must install and use this product in strict accordance with the manufacturer's instructions as described in the user documentation that is included with your product.Before you start installation or use of this product, carefully read the contents of this document for device specific constraints or rules that may apply in the country where you want to use this product.If you have any doubts about the installation, operation or safety of this product, please contact your supplier.Any change or modification made to this product that is not expressly approved by Technicolor will result in the loss of product warranty and may void the user's authority to operate this equipment. Technicolor disclaims all responsibility in the event of use that does not comply with the present instructions.Software and firmware useThe firmware in this equipment is protected by copyright law. You may only use the firmware in the equipment in which it is provided. Any reproduction or distribution of this firmware, or any portion of it, without express written consent from Technicolor is prohibited.!When using this product, always follow the basic safety precautions to reduce the risk of fire, electric shock and injury to persons, including the following:• Always install the product as described in the documentation that is included with your product.• Do not use this product to report a gas leak in the vicinity of the leak.• Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.Symbol IndicationThis symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside part of this product.This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the documentation that is included with your product.This symbol indicates for indoor use only (IEC 60417-5957).!This symbol indicates Double insulated Class II equipment (IEC 60417-5172). Does not require an earth connection.This symbol indicates Alternating Current (AC).This symbol indicates Direct Current (DC).This symbol indicates Electrical polarity.This symbol indicates Fuse.Symbol Indication
2Software described in this document is protected by copyright law and furnished to you under a license agreement. You may only use or copy this software in accordance with the terms of your license agreement.Open Source Software notificationThe software of this product may contain certain open source software modules which are subject to Open Source Software license terms (see https://opensource.org/osd for definition). Such Open Source Software components and/or versions may change in the future versions of the software product.A list of the Open Source Software used or provided as embedded into the current software of the product and their corresponding licenses and version number are, to the extent required by applicable terms, available on Technicolor's website at the following address: www.technicolor.com/en/hi/minisites/open-software or at another address as Technicolor may provide from time to time.If and where applicable, depending on the terms of the applicable Open Source Software licenses, the source code of the Open Source Software is available for free upon request.For avoidance of doubt, Open Source Software is only licensed by the original owner of the Open Source Software under the terms set forth in the designated Open Source License.Environmental informationBatteries (if applicable)Batteries contain hazardous substances which pollute the environment. Do not dispose of them with other articles. Take care to dispose them at special collecting points.Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations.Energy efficiencyEnergy savingsThe user documentation that is included with your product not only provides useful information on all the features of your product, but also on its energy consumption. We strongly encourage you to carefully read this documentation before putting your equipment in service in order to get the best service it can offer you.Safety instructionsClimatic conditionsThis product:• Is intended for in-house stationary use; the maximum ambient temperature must not exceed 40 °C (104 °F); the relative humidity must be between 20 and 80 %.• Must not be mounted in a location exposed to direct or excessive solar and/or heat radiation.• Must not be exposed to heat trap conditions and must not be subjected to water or condensation.• Must be installed in a Pollution Degree 2 environment (an environment where there is no pollution or only dry, non-conductive pollution).If applicable, batteries (battery pack or batteries installed) must not be exposed to excessive heat such as sunshine, fire or the like.Ventilation and positioningThis product is intended to be used indoors in a residential or office environment.• Remove all packaging material before applying power to the product.• Place and use the product only in positions as described in the user documentation that is included with your product.• Do not block or cover any ventilation openings; never stand it on soft furnishings or carpets.• Never push objects through the openings in this product.• Leave 7 to 10 cm (3 to 4 inches) around the product to ensure that proper ventilation gets to it.• Do not install the product near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.• Do not put anything on it which might spill or drip into it (for example, lighted candles or containers of liquids). Do not expose it to dripping or splashing, rain or moisture. If a liquid enters inside the product, or if the product has been exposed to rain or moisture, unplug it immediately and contact your supplier or customer service.CleaningUnplug this product from the wall socket and disconnect from all other devices before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.!• Read these instructions.• Keep these instructions.• Heed all warnings and cautions.• Follow all instructions.
3Water and moistureDo not use this product near water, for example near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement or near a swimming pool. Transition of the product from a cold environment to a warm one may cause condensation on some of its internal parts. Allow it to dry by itself before using the product.Electrical poweringThe powering of the product must adhere to the power specifications indicated on the marking labels.In case this product is powered by a power supply unit:•For USA and Canada: This product is intended to be supplied by a UL listed Direct Plug-inPower Unit marked "Class 2" and rated as indicated on the label on your product.• This power supply unit must be Class II and a Limited Power Source in accordance with the requirements of IEC 60950-1/ EN 60950-1, Clause 2.5 and rated as indicated on the label on your product. It must be tested and approved to national, or local standards.AccessibilityThe plug on the power supply cord or power supply unit serves as disconnect device. Be sure that the mains supply socket outlet you use is easily accessible and located as close to the product as possible.The power connections to the product and the mains supply socket outlet socket must be accessible at all times, so that you always can disconnect the product quickly and safely from the mains supply.OverloadingDo not overload mains supply socket outlets and extension power cords as this increases the risk of fire or electric shock.Handling batteriesThis product may contain disposable batteries.• Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.• Do not attempt to recharge disposabal or non-reusable batteries.• Please follow instructions provided for charging rechargeable batteries.• Replace batteries with the same or equivalent type.• Do not expose batteries to excessive heat (such as sunlight or fire) and to temperatures above 100 °C (212 °F).Cable DistributionFor this apparatus, the cable shield/screen shall be grounded (earthed) as close as practical to the point of entry of the cable into the building.For products sold in the USA and Canada, this reminder is provided to call the system installer's attention to ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable (or Canadian Electrical Code Part 1).ServicingIf service or repair work is required, take it to a qualified service dealer.Damage requiring serviceUnplug this product from the mains supply socket outlet and refer servicing to qualified service personnel under the following conditions:• When the power supply, power cord or its plug are damaged.• When the attached cords are damaged or frayed.• If liquid has been spilled into the product.• If the product has been exposed to rain or water.• If the product does not operate normally.!Only use the power supply unit that is supplied with this product, is supplied by your service provider or local product supplier, or a replacement power supply unit provided by your service provider or local product supplier.The use of other types of power supplies is prohibited.If you are not sure of the type of power supply needed, consult the user documentation that is included with your product or contact your service provider or local product supplier.!CAUTIONThere is danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same or equivalent type of battery. Do not disassemble it or attempt to recharge it outside the system.Do not disassemble, crush, puncture, short the external contacts, dispose of in fire, or expose to fire, water or other liquids.!To reduce the risk of electric shock or electrocution, do not disassemble this product.
4• If the product has been dropped or damaged in any way.• There are noticeable signs of overheating.• If the product exhibits a distinct change in performance.• If the product is giving off smoke or a burning smell.Protect the product when moving itAlways disconnect the power source when moving the product or connecting or disconnecting cables.Interface classifications (upon applicability)The external interfaces of the product are classified as follows:• Cable (IN/OUT): TNV circuit, not subjected to overvoltages (TNV-1)• Phone, FXS: TNV (Telecommunications Network Voltage ) circuit, not subjected to overvoltages (TNV-2)• MoCA, HPNA, RF: TNV circuit, not subjected to overvoltages (TNV-1)• All other interface ports (e.g. Ethernet, USB,...), including the low voltage power input from the AC mains power supply: SELV (Safety Extra-Low Voltage) circuits.Regulatory informationNorth-America - CanadaNotification of Canadian Radio Frequency interference statementThis Class B digital apparatus complies with Canadian ICES-003.This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.Canada - Radiation exposure statementThis equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 30 cm (12 inches) between the radiator and your body.Canada - Industry Canada (IC)In case this product is equipped with a wireless transceiver, this device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.Restricted frequency bandsIn case this product is equipped with a wireless transceiver operating in the 2.4 GHz band, it may only use channels 1 to 11 (2412 to 2462 MHz) on Canada territory.In case this product is equipped with a wireless transceiver operating in the 5 GHz band, it is for indoor use only.The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.North-America - United States of AmericaImportant safety instructions• The cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820,93, Grounding of outer Conductive Shield of a Coaxial Cable.• Leave 5 to 8 cm (2 to 3 inches) around the product to ensure proper ventilation to it.• Never push objects through the openings in this product.Federal Communications Commission (FCC) radio frequency interference statementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
5• Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.Responsible Party: Technicolor, 101W. 103rd St., Indianapolis, IN 46290 USA, 317-587-5466.RF exposure statementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in the product documentation.When the product is equipped with a wireless interface, then it becomes a mobile or fixed mounted modular transmitter and must have a separation distance of at least 30 cm (12 inches) between the antenna and the body of the user or nearby persons. In practice, this means that the user or nearby persons must have a distance of at least 30 cm (12 inches) from the product and must not lean on the product in case it is wall-mounted.With a separation distance of 30 cm (12 inches) or more, the M(aximum) P(ermissible) E(xposure) limits are well above the potential this wireless interface is capable to produce.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Restricted frequency bandsIn case this product is equipped with a wireless transceiver operating in the 2.4 GHz band, it can only use channels 1 to 11 (2412 to 2462 MHz) on U.S.A. territory.In case this product is equipped with a wireless transceiver operating in the 5 GHz band, it meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Customer Information FCC Part 68 Customer information required for Telephone Terminal Equipment (“TTE”) approved for connection to the Public Switched Telephone Network (“PSTN”), pursuant to 47 CFR §68.218(b)(1)e FCC Part 68 Compliancy for equipment TG788v v3 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. Based upon the information on the grant US: TMBDL01ATG788VV3HP, this equipment TG788v v3 uses Certification jack Universal Service Order Code (“USOC”): RJ-11C.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and the requirements adopted by the ACTA. A compliant telephone cord and a modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of the devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 01 is a REN of 0.1). For earlier products, the REN is separately shown on the label. If this equipment DWA0100 causes harm to the telephone network, the telephone company will notify you in advance that the temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment DWA0100, for repair or warranty information, please contact: Technicolor, 101W. 103rd St., Indianapolis, IN 46290 USA, Phone: 317-587-5466. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. The equipment DWA0100 is not intended to be repaired by the customer. Connection to party lines service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for the information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment DWA0100 does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or qualified installer. Electrical Safety Advisory As Electrical surges, typically lightning transients, are very destructive to customer terminal equipment that is powered by AC power sources, the customer is advised to provide a surge arrestor on the AC mains supply. DMS3-SAF-25-468 v1.0 Copyright © 2017 Technicolor. All rights reserved. DWA0100MSCDL01ADWA0100 DWA0100

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