Microsoft RM-914 GSM cellular phone w/BT and WLAN User Manual User Guide

Microsoft Mobile Oy GSM cellular phone w/BT and WLAN User Guide

Contents

User Guide

Nokia Lumia 520Welcome to theNokia Lumia 5209260456 Issue 14 EN
Psst...This guide isn't all there is...There's a user guide in your phone – it's always with you,available when needed. On the start screen, swipe left, andtap   Nokia Care.For the online user guide, even more info, andtroubleshooting help, go to www.nokia.com/support. Youcan also scan the code to go to the website. Press  , andtap  . Point the camera at the code, and tap the result.Check out the videos at www.youtube.com/NokiaSupportVideos.For info on Nokia Service terms and Privacy policy, go towww.nokia.com/privacy.First start-upYour new phone comes with great features that areinstalled when you start your phone for the first time.Allow some minutes while your phone sets up.2
Quick GuideNokia Lumia 520ContentsSafety 4Keys and parts  6Get started  9Get the basics  12Take your friends with you  14Add a personal touch  15Take photos and share  16Product and safety information  213
SafetyWe invite you to read the instructions on this guide beforeusing the device.SWITCH OFF IN RESTRICTED AREASSwitch the device off when mobile phone use isnot allowed or when it may cause interferenceor danger, for example, in aircraft, in hospitalsor near medical equipment, fuel, chemicals, or blastingareas. Obey all instructions in restricted areas.ROAD SAFETY COMES FIRSTObey all local laws. Always keep your hands freeto operate the vehicle while driving. Your firstconsideration while driving should be roadsafety.INTERFERENCEAll wireless devices may be susceptible tointerference, which could affect performance.QUALIFIED SERVICEOnly qualified personnel may install or repairthis product.BATTERIES, CHARGERS, AND OTHERACCESSORIESUse only batteries, chargers, and otheraccessories approved by Nokia for use with thisdevice. Third-party chargers that comply withthe IEC/EN 62684 standard, and that can connect to yourdevice micro USB connector, may be compatible. Do notconnect incompatible products.KEEP YOUR DEVICE DRYYour device is not water-resistant. Keep it dry.GLASS PARTSThe device screen is made of glass. This glasscan break if the device is dropped on a hardsurface or receives a substantial impact. If theglass breaks, do not touch the glass parts of the device or4
attempt to remove the broken glass from the device. Stopusing the device until the glass is replaced by qualifiedservice personnel.PROTECT YOUR HEARINGTo prevent possible hearing damage, do notlisten at high volume levels for long periods.Exercise caution when holding your device nearyour ear while the loudspeaker is in use.SARThis device meets RF exposure guidelines whenused either in the normal use position against theear or when positioned at least 1.5 centimetres(5/8 inch) away from the body. The specific maximum SARvalues can be found in the Certification Information (SAR)section of this user guide. For more info, go to www.sar-tick.com.When a carry case, belt clip or other form of device holderis used for body-worn operation, it should not containmetal and should provide at least the above-statedseparation distance from the body. Note that mobiledevices may be transmitting even if you are not making avoice call.5
Keys and parts1 Connector for headphones andloudspeakers (3.5 mm)2Earpiece3Volume keys4 Power/Lock key5 Camera key6 Back key7Start key8Search key9Micro-USB connector10 Microphone11 Camera lens12 Loudspeaker6
7
Some of the accessories mentioned in this userguide may be sold separately.8
Get startedBefore you start using your phone, remove theback cover to insert the micro-SIM card.Remove the back coverMake sure the phone is switched off.1. At the top corner of the phone, put the nail ofyour index finger in the seam between the screenframe and the back cover. Press the middle of theback cover, and bend the cover to loosen the tophooks.Do not use any sharp tools, as they may damagethe screen.2. Remove the back cover.9
Insert the micro-SIM and memory card1. If the battery is in, lift it out.2. Push the SIM into the SIM slot until it is fullyinserted. Make sure the contact area is face-down.3. If you have a microSD card, push the card intothe memory card slot until it locks into place.10
Replace the battery and back cover1. Line up the battery contacts, and put thebattery in.2. Press the bottom corner of the back coveragainst the bottom corner of your phone.3. Press the back of the cover until it snaps intoplace. Don't press the keys while attaching thecover.Charge the batteryPlug the charger into a wall outlet, and connectthe charger to your phone.If the battery is completely discharged, it mayneed to charge for up to 20 minutes before youcan use your phone. The charging indicator maynot be displayed in this time.11
Get the basicsMake a call1. Tap   >  , type in the phone number, and tapcall. To type in the + character, used forinternational calls, tap and hold 0.The + character only works from abroad. The +character may not work in all regions. In this case,enter the international access code directly.2. To end the call, tap end call.Lock the keys and screenPress the power key briefly.To unlock, press the power key, and drag the lockscreen up.Switch between views and appsTo switch between the start screen and the appsmenu, simply swipe left or right.To switch between open apps, press and hold, and choose the app you want.Personalise the start screenTo move a tile on the start screen, place yourfinger on the item for a second or two, and dragthe item to a new location.12
Get to know your phoneYour phone has two views, making it easy for youto keep up with what's going on.To switch between the start screen and the appsmenu, simply swipe left or right. Tip: To switch between open apps, press andhold  , and choose the app you want. Tip: To move a tile on the start screen, placeyour finger on the item for a second or two, anddrag the item to a new location.13
Take your friends with youGet in touch with your friends, family, colleagues,you name it. The People hub is the place tomanage all your contact info.1. To transfer contacts and text messages fromyour old phone, on the start screen, swipe left,and tap   Transfer my Data.2. Follow the instructions shown, and tapcontinue.3. Switch Bluetooth on, select your old phonefrom the list, and follow the instructions shownon both phones.Not all phones may be compatible.If your old phone is a Windows Phone device, youcan also sync your contacts to your Microsoftaccount, and import them straight to your newphone.Add a new contactTap   People, swipe to all, and tap  .Import contacts from a SIM cardTap   People, swipe to all, and tap   >settings > import SIM contacts.14
Add a personal touchYour start screen contains live tiles that show youwhat's going on.Pin your favourite apps, browser bookmarks, andmore to the start screen. To pin, for example, anapp, swipe left to the apps menu, tap and hold theapp, and tap pin to Start.To resize a tile, tap and hold the tile, and tap thearrow  ,  , or  . Tip: To change the look and feel of your phone,tap   Settings > theme.15
Take photos and shareShoot photos with your phone camera, and sharethem instantly.1. To switch the camera on, press the camera key.2. Press the camera key halfway down to lock thefocus. To take the photo, press the camera keydown fully.3. You can share your photo right after taking it.Just swipe right, and tap   > share....Need to capture a moment quickly? To switch onthe camera when your phone is locked, press andhold the camera key for a couple of seconds.16
Create a Microsoft accountTo get apps from Store or access more Microsoftservices, such as SkyDrive or Hotmail, your phoneguides you to create a Microsoft account.You can also sign in to your existing Microsoftaccount, which you use to access, for example,Hotmail.Your phone needs to connect to the internet. Ifyou don't have data plan, the data transmissioncosts may pile up quickly. For info about possibledata costs, contact your network serviceprovider.17
Help and tipsGet the most out of your phone while getting thebattery life you need.If you want to save battery power, you can:• Switch battery saver mode on. On the startscreen, swipe left, and tap   Settings > batterysaver.• Close data connections, such as Bluetooth orwireless networks, when you're not using them.• Set your phone to check for new mail lessfrequently.• Lower the screen brightness, and set the screento switch off after a shorter time.• Mute unnecessary sounds, such as key tones.If your phone freezesIf your phone isn't responding, take the batteryout for a few seconds. Put the battery back in, andswitch your phone on again. No content, such ascontacts or messages, is deleted.If your issue remains unsolved, contact yournetwork service provider or Nokia for repairoptions. Before sending your phone for repair,always back up your data, as all personal data inyour phone may be deleted.Find the answers to technical questions related toyour phone, and the nearest authorized repaircenter addresses at www.nokia.com/support.For the list of Mexico Repair Centers, see theleaflet attached to this sales package.18
Nokia authorized repair centersFind the answers to technical questions related toyour phone, and the nearest authorized repaircenter addresses at www.nokia.com/support.For the list of Mexico Repair Centers, see theleaflet attached to this sales package.For tips and instructions on how to take care ofyour phone, see your phone user guide.19
Find your model number andserial number (IMEI)If you need to contact Nokia Care or your serviceprovider, you may need info such as the modelnumber and the serial number (IMEI). To see theinfo, tap   Settings > about.You can also find the info on your phone label,which is located under the battery.20
Feature-specific instructionsUsing services or downloading content may cause the transfer oflarge amounts of data, which may result in data costs.The availability of payment methods depends on your country ofresidence and your network service provider. Important: This device is designed to be used with a mini-UICC SIMcard, also known as a micro-SIM card only. A micro-SIM card is smallerthan the standard SIM card. Use of incompatible SIM cards, or use ofSIM card adapters, may damage the card or the device, and maycorrupt data stored on the card. Note: Switch the device off and disconnect the charger and anyother device before removing any covers. Avoid touching electroniccomponents while changing any covers. Always store and use thedevice with any covers attached.Use only compatible memory cards approved for use with this device.Incompatible cards may damage the card and the device and corruptdata stored on the card.Do not connect products that create an output signal, as this maydamage the device. Do not connect any voltage source to the audioconnector. If you connect an external device or headset, other thanthose approved for use with this device, to the audio connector, payspecial attention to volume levels.You can send text messages that are longer than the character limitfor a single message. Longer messages are sent as two or moremessages. Your service provider may charge accordingly. Characterswith accents, other marks, or some language options, take morespace, and limit the number of characters that can be sent in a singlemessage.The list of countries and territories included in the time zone settingsdoes not imply sovereignty.The software in this device includes software licensed by Nokia fromMicrosoft Corporation or its affiliates. To access the Windows Phonesoftware license terms, select   Settings > about. Please read theterms. Please note that by using the software, you accept the terms.If you do not accept the terms, do not use the device or software.Instead contact Nokia or the party from which you purchased thedevice to determine its return policy.Product and safety informationNetwork services and costsYou can only use your device on the WCDMA 900, 2100 and GSM/EDGE850, 900, 1800, 1900 MHz networks. You need a subscription with aservice provider.21
Using some features and downloading content require a networkconnection and may result in data costs. You may also need tosubscribe to some features.Make an emergency call1. Make sure the phone is switched on.2. Check for adequate signal strength.You may also need to do the following:• Put a SIM card in the device.• Switch the call restrictions off in your phone, such as call barring,fixed dialling, or closed user group.• Make sure flight mode is not switched on.• If the phone screen and keys are locked, unlock them.3. Press  .4. Select  .5. Select  .6. Type in the official emergency number for your present location.Emergency call numbers vary by location.7. Select call.8. Give the necessary info as accurately as possible. Do not end thecall until given permission to do so.When you switch your phone on for the first time, you are asked tocreate your Microsoft account and set up your phone. To make anemergency call during the account and phone setup, tap emergencycall. Important: Activate both cellular and internet calls, if your phonesupports internet calls. The phone may attempt to make emergencycalls both through cellular networks and through your internet callservice provider. Connections in all conditions cannot be guaranteed.Never rely solely on any wireless phone for essential communicationslike medical emergencies.Take care of your deviceSee the in-device user guide for important instructions on how to takecare of your device.RecycleWhen this device has reached the end of its working life, all of itsmaterials can be recovered as materials and energy. For info on howto recycle your old Nokia products and where to find collection sites,go to www.nokia-latinoamerica.com/reciclaje, or call the NokiaContact Center.Recycle packaging and user guides at your local recycling scheme.22
When you cooperate and deliver all these materials to one of theavailable collection sites, you contribute in helping the environmentand help to ensure the health of future generations.All electrical and electronic products and batteries may containrecycleable metals and other potentially hazardous substances andmust be taken to their respective collection sites at the end of theirworking life. Under no circumstances should you break open a batteryor other related materials. Do not dispose of these products asunsorted municipal waste, as this may cause contamination of theenvironment or risks to human health. All Nokia products are incompliance to the applicable industry international productionstandards and to all requirements defined by the competentgovernment agencies. For more info on the environmental attributesof your device, see www.nokia.com/ecoprofile (in English).About Digital Rights ManagementWhen using this device, obey all laws and respect local customs,privacy and legitimate rights of others, including copyrights.Copyright protection may prevent you from copying, modifying, ortransferring photos, music, and other content.Battery and charger infoUse your device only with an original BL-5J rechargeable battery.Charge your device with AC-20AR, AC-20E, or AC-20U charger.Charger plug type may vary.Third-party chargers that comply with the IEC/EN 62684 standard,and that can connect to your device micro USB connector, may alsobe compatible.Nokia may make additional battery or charger models available forthis device.Battery and charger safetyAlways switch the device off and unplug the charger before removingthe battery. To unplug a charger or an accessory, hold and pull theplug, not the cord.When your charger is not in use, unplug it. If left unused, a fullycharged battery will lose its charge over time.Always keep the battery between 15°C and 25°C (59°F and 77°F) foroptimal performance. Extreme temperatures reduce the capacity andlifetime of the battery. A device with a hot or cold battery may notwork temporarily.Accidental short-circuiting can happen when a metallic object touchesthe metal strips on the battery. This may damage the battery or theother object.Do not dispose of batteries in a fire as they may explode. Obey localregulations. Recycle when possible. Do not dispose as householdwaste.Do not dismantle, cut, crush, bend, puncture, or otherwise damagethe battery in any way. If a battery leaks, do not let liquid touch skin23
or eyes. If this happens, immediately flush the affected areas withwater, or seek medical help. Do not modify, attempt to insert foreignobjects into the battery, or immerse or expose it to water or otherliquids. Batteries may explode if damaged.Use the battery and charger for their intended purposes only.Improper use, or use of unapproved or incompatible batteries orchargers may present a risk of fire, explosion, or other hazard, andmay invalidate any approval or warranty. If you believe the battery orcharger is damaged, take it to a service centre before continuing touse it. Never use a damaged battery or charger. Do not charge yourdevice during a lightning storm. Only use the charger indoors.Additional safety informationSmall childrenYour device and its accessories are not toys. They may contain smallparts. Keep them out of the reach of small children.Medical devicesOperation of radio transmitting equipment, including wirelessphones, may interfere with inadequately shielded medical devices'function. Consult a physician or the medical device's manufacturer todetermine if it is adequately shielded from external radio energy.Implanted medical devicesTo avoid potential interference, manufacturers of implanted medicaldevices recommend a minimum separation of 15.3 centimetres (6inches) between a wireless device and the medical device. Personswho have such devices should:• Always keep the wireless device more than 15.3 centimetres (6inches) from the medical device.• Not carry the wireless device in a breast pocket.• Hold the wireless device to the ear opposite the medical device.• Switch the wireless device off if there is any reason to suspect thatinterference is taking place.• Follow the manufacturer directions for the implanted medicaldevice.If you have any questions about using your wireless device with animplanted medical device, consult your health care provider.Accessibility solutionsNokia is committed to making mobile phones easy to use for allindividuals, including those with disabilities. For more information,visit the Nokia website at www.nokiaaccessibility.com (in English).Hearing Warning: When you use the headset, your ability to hear outsidesounds may be affected. Do not use the headset where it canendanger your safety.24
Some wireless devices may interfere with some hearing aids.NickelThe surface of this device is nickel-free.VehiclesRadio signals may affect improperly installed or inadequatelyshielded electronic systems in vehicles. For more info, check with themanufacturer of your vehicle or its equipment.Only qualified personnel should install the device in a vehicle. Faultyinstallation may be dangerous and invalidate your warranty. Checkregularly that all wireless device equipment in your vehicle is mountedand operating properly. Do not store or carry flammable or explosivematerials in the same compartment as the device, its parts, oraccessories. Do not place your device or accessories in the air bagdeployment area.Potentially explosive environmentsSwitch your device off in potentially explosive environments, such asnear petrol pumps. Sparks may cause an explosion or fire resulting ininjury or death. Note restrictions in areas with fuel; chemical plants;or where blasting operations are in progress. Areas with a potentiallyexplosive environment may not be clearly marked. These usually areareas where you are advised to switch your engine off, below deck onboats, chemical transfer or storage facilities, and where the aircontains chemicals or particles. Check with the manufacturers ofvehicles using liquefied petroleum gas (such as propane or butane) ifthis device can be safely used in their vicinity.Certification information (SAR)This mobile device meets international guidelines for exposure toradio waves.Your mobile device is a radio transmitter and receiver. It is designednot to exceed the limits for exposure to radio waves (radio frequencyelectromagnetic fields), recommended by international guidelinesfrom the independent scientific organization ICNIRP. Theseguidelines incorporate substantial safety margins that are intendedto assure the protection of all persons regardless of age and health.The exposure guidelines are based on the Specific Absorption Rate(SAR), which is an expression of the amount of radio frequency (RF)power deposited in the head or body when the device is transmitting.The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10grams of tissue.SAR tests are carried out with the device in standard operatingpositions, transmitting at its highest certified power level, in all itsfrequency bands. The maximum recorded SAR values for this deviceare:25
Maximum SAR value Frequency bandsused whenMaximum SAR valuewas recordedWhen held againstthe head1.09 W/kg over 10g 3-slot GPRS 900 andWLAN 2450When operated at aseparation distanceof 1.5 centimetres(5/8 inch) from thebody0.97 W/kg over 10g 3-slot GPRS 900 andWLAN 2450Your mobile device is also designed to meet the United States FederalCommunications Commission (FCC) guidelines. FCC ratings for yourdevice and more information on SAR can be found attransition.fcc.gov/oet/rfsafety/sar.html.This device meets RF exposure guidelines when used against the heador when positioned at least 1.5 centimetres (5/8 inch) away from thebody. When a carry case, belt clip or other form of device holder isused for body-worn operation, it should not contain metal and shouldprovide at least the above stated separation distance from the body.To send data or messages, a good connection to the network isneeded. Sending may be delayed until such a connection is available.Follow the separation distance instructions until the sending isfinished.During general use, the SAR values are usually well below the valuesstated above. This is because, for purposes of system efficiency andto minimise interference on the network, the operating power of yourmobile is automatically decreased when full power is not needed forthe call. The lower the power output, the lower the SAR value.Device models may have different versions and more than one value.Component and design changes may occur over time and somechanges could affect SAR values. The latest available SAR informationfor this and other Nokia device models can be found atwww.nokia.com.The World Health Organization (WHO) has stated that currentscientific information does not indicate the need for any specialprecautions when using mobile devices. If you are interested inreducing your exposure, they recommend you limit your usage or usea hands-free kit to keep the device away from your head and body.For more information and explanations and discussions on RFexposure, go to the WHO website at www.who.int/peh-emf/en.26
Nokia support messagesTo help you take maximum advantage of your phone and services,you may receive messages from Nokia. The messages may containtips and tricks and support. To provide the service described above,your mobile phone number, the serial number of your phone, andsome identifiers of the mobile subscription may be sent to Nokiawhen you use the phone for the first time. This information may beused as specified in the privacy policy, available at www.nokia.com.Nokia CareFor questions regarding your plans, billing or network please contactyour operator. For questions regarding your Nokia product andwarranty, please visit the support pages for your country atwww.nokia.com/support.Electrical information of the deviceThis information applies only in Mexico.Product Mobile phoneSupplier NokiaModel 520Charger AC-20UThe following electricalcharacteristics apply for NOKIAU chargers only.Input 100-240 Vca, 50-60 Hz, 60-300mAOutput 5,0 Vcc, 350-1 500 mARechargeable battery supplier NokiaPhone power consumption 3,7 VccCopyrights and other noticesDECLARATION OF CONFORMITYHereby, NOKIA CORPORATION declares that this RM-914 product is incompliance with the essential requirements and other relevantprovisions of Directive 1999/5/EC. A copy of the Declaration of27
Conformity can be found at www.nokia.com/global/declaration/declaration-of-conformity (in English).The availability of products, features, apps and services may vary byregion. For more info, contact your Nokia dealer or your serviceprovider. This device may contain commodities, technology orsoftware subject to export laws and regulations from the US and othercountries. Diversion contrary to law is prohibited.The contents of this document are provided "as is". Except asrequired by applicable law, no warranties of any kind, either expressor implied, including, but not limited to, the implied warranties ofmerchantability and fitness for a particular purpose, are made inrelation to the accuracy, reliability or contents of this document.Nokia reserves the right to revise this document or withdraw it at anytime without prior notice.To the maximum extent permitted by applicable law, under nocircumstances shall Nokia or any of its licensors be responsible forany loss of data or income or any special, incidental, consequential orindirect damages howsoever caused.Reproduction, transfer or distribution of part or all of the contents inthis document in any form without the prior written permission ofNokia is prohibited. Nokia operates a policy of continuousdevelopment. Nokia reserves the right to make changes andimprovements to any of the products described in this documentwithout prior notice.Downloading of maps, games, music and videos and uploading ofimages and videos may involve transferring large amounts of data.Your service provider may charge for the data transmission. Theavailability of particular products, services and features may vary byregion. Please check with your local Nokia dealer for further detailsand availability of language options.FCC/MEXICO NOTICEThis device complies with part 15 of the FCC rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.Any changes or modifications not expressly approved by Nokia couldvoid the user's authority to operate this equipment.Note: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the28
equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.TM & © 2013 Nokia. All rights reserved. Third party products/namesmay be TMs of their respective owners.The Bluetooth word mark and logos are owned by the Bluetooth SIG,Inc. and any use of such marks by Nokia is under license.This product is licensed under the MPEG-4 Visual Patent PortfolioLicense (i) for personal and noncommercial use in connection withinformation which has been encoded in compliance with the MPEG-4Visual Standard by a consumer engaged in a personal andnoncommercial activity and (ii) for use in connection with MPEG-4video provided by a licensed video provider. No license is granted orshall be implied for any other use. Additional information, includingthat related to promotional, internal, and commercial uses, may beobtained from MPEG LA, LLC. See www.mpegla.com (in English).NOKIA MANUFACTURER'S LIMITEDWARRANTY FOR NOKIA WITHWINDOWS PHONE Note: This Manufacturer's Limited Warranty (“Warranty”) isapplicable only for authentic Nokia products with Windows Phone soldthrough authorised Nokia Inc. or its affiliated companies and itsauthorised channels. Note: This Warranty does not limit the rights you may have underany mandatory consumer protection laws of your country.1. GENERALNokia Corporation, its affiliated companies, in case of Mexico, NokiaMéxico S.A. de C.V., ("Nokia") pro-vides this Warranty for the Nokiaproduct(s) included in the original sales package ("Product").Nokia México S.A. de C.V. has its main offices at Guillermo GonzálesCamarena No. 1200, Piso 15, Col. Lomas de Santa Fe, Deleg. AlvaroObregón, C.P. 01210, México D.F., México. The Warranty may beenforced at the Authorized Service Centres identified herein.Your Product is a sophisticated electronic device. Nokia stronglyencourages you to read and follow its user guide. Please also notethat your Product may contain parts, which can be damaged if nothandled very carefully.During the warranty period, Nokia or a Nokia authorised service centrewill remedy defects in materials and workmanship free of charge andin a commercially reasonable timeframe not to exceed thirty (30) dayscounted as from the date when the Product is delivered by the final29
user to any Nokia Authorized Service Centre by either repairing orreplacing your Product for a new identical product, or by a newproduct with similar specifications, at its option.This Limited Warranty is valid and enforceable solely in the countrywhere the Product has been purchased for the first time from Nokiaor its authorized channels by an end-user.2. WARRANTY PERIODThe warranty period starts when the Product is sold to an end-userfor the first time. This can be evidenced by the proof of purchaseissued by the first retailer.Nokia warrants the items in the sales pack as follows:1 Twelve (12) months for the main device, in which is already includedthe legal warranty period when applicable;2 Six (6) months for the main device battery and accessories;3 Twelve (12) months for the main device battery if the battery isintegrated within the device and non-removable;4 Three (3) months* for the CD-ROM and memory cards.*For the Republic of Argentina the warranty is valid for six (6) monthsin accordance with Law 24.240/93).To the extent permitted by the applicable law, no repair orreplacement will renew or extend the warranty periods. However,original or replacement parts or replacement Products providedunder this Warranty will be covered by this Warranty for the remainderof the original warranty period or for sixty (60) days from the date ofrepair or replacement, whichever is longer.3. HOW TO OBTAIN YOUR WARRANTY SERVICEIf you suspect that your Product may require service under thisWarranty, please first visit www.nokia.com, select the applicableregion, and follow any instructions on how to troubleshoot thesuspected issue and how to proceed. You can also send an e-mail or,in certain countries, call a Nokia call centre for assistance (call ratesmay apply). You can find information about how to contact Nokia atwww.nokia.com/support. If you call a Nokia call centre or use otheravailable support, please have the following information readilyavailable:• Your name, address, telephone number, Nokia user account details,and other contact information;• Your Product type, name, model number, product code, and serialnumber, which are available from the sales package of your Product;• Date and place of purchase, as well as the name of the retailer fromwhom your Product was first purchased; and• A short description of the issue affecting your Product.If you visit a Nokia authorised service centre for assistance under thisWarranty, please remember to bring along the original proof ofpurchase.You must inform Nokia or a Nokia authorised service centre of theissue affecting your Product within a reasonable time from noticingit and always before the applicable warranty period expires (seesection 2 above).30
If available at your region, Nokia recommends that you register yourProduct with Nokia or activate a Nokia user account, which may insome circumstances enable Nokia to provide you a more personalisedwarranty service.In order to enforce this Warranty in México, you must provide (a) theProduct; and (b) this Limited Warranty Policy, duly sealed by thecorresponding sales agent. In order to enforce this Warranty in othercountries, you must provide: (a) the Product; and (b) the original proofof purchase.The addresses of Authorized Service Centres can be found at http://www.nokia-latinoamerica.com/soporte/asistencia-tecnica-y-reciclaje/opciones-y-ubicaciones-de-reparacion (in Spanish) orhttp://www.nokia-latinoamerica.com/support/repair-and-recycle/repair/care-points (in English).4. WHAT THIS WARRANTY DOES NOT COVERTo the extent permitted by the applicable law, this warranty does notcover the following:1 User guides;2 Any third party software, settings, content, data, or links installedor downloaded onto your Product at any time;3 Nokia and third party services or enabling clients (please read theterms and conditions that may accompany the services to review yourapplicable rights and obligations);4 Normal wear and tear;5 Reduced charging capacity of the battery, which is a result of thenatural end of life process of batteries;6 Defects or damage caused by: (a) misuse, (b) not using your Productin accordance with the user guide, (c) using your Product with, orconnecting it to, any product, accessory, software, or service notmanufactured or supplied by Nokia, (d) any products combined withyour Product by a third party, or (e) other acts beyond Nokia’sreasonable control;7 Damage caused by hacking, cracking, viruses, or other malware, orby unauthorised access to services, accounts, computer systems ornetworks;8 Pixel defects in your Product’s display that are within the scope ofindustry standards. For more information on pixel defects andindustry standards, please visit www.nokia.com.This Warranty is not valid if:1 Your Product has been (a) opened, modified, or repaired withoutNokia’s authorisation, or (b) repaired with unauthorised spare parts.2 Your Product's serial number, the mobile accessory date code, orthe IMEI number has been removed, erased, defaced, altered or ifthese are illegible in any way.3 The software your product runs on has been modified.For the purposes of this Warranty, all software that Nokia haspreinstalled on the product and which is necessary for its normaloperation is considered Nokia software. Nokia does not warrant thatany Nokia software (including updates and upgrades) provided with,31
in, or for your Product will meet your requirements, work incombination with any hardware or software not provided by Nokia,that the operation of Nokia software will be uninterrupted or errorfree or that any defects in the software are correctable or will becorrected. For Nokia software related defects, Nokia or a Nokiaauthorised service centre will make available the latest version of theNokia software for reinstallation on your Product. Some Nokiasoftware may be subject to separate licence terms. Please refer towww.nokia.com or the license terms, which apply to the Nokiasoftware, for information on support that may be available for it.5. OTHER IMPORTANT NOTICESAn independent operator provides the SIM card and the cellular orother network or system on which your Product operates. Therefore,Nokia does not assume any responsibility for the operation,availability, coverage, data plans, services, or range of the cellular orother networks or systems.All parts of your Product that Nokia has replaced become Nokia’sproperty. Unless prohibited by the applicable law, when repairing orreplacing your Product, Nokia may use new or re-conditioned partsor products. In case subject to the local applicable legislation requiresthe end user to be made aware of and/or approve the use ofreconditioned parts or products on the repair or replacementprocess, this paragraph and the disclaimer included on the serviceorder or equivalent document shall be deemed as sufficient evidenceof the fulfilment of such requirements. If this Warranty does not coveryour Product or the issue based on which it requires service, you willbe informed and provided with a quotation for out-of-warranty repair(provided that the requested service is within the scope of theservices provided by the service centre). Nokia and its authorisedservice centres reserve the right to charge for the out-of-warrantyrepair or replacement of your Product, as well as a handling fee.Your Product may contain country specific elements, includingsoftware. The warranty services available in a particular country maybe limited to the Products and country specific elements available inthat country. Also, if your Product has been re-exported from itsoriginal destination to another country, your Product may containcountry specific elements that are not considered a defect under thisWarranty even if they would not be operational.If, at any time, any provision hereof is declared invalid orunenforceable in any aspect by a court of competent jurisdiction, thevalidity and enforceability of the remaining provisions shall in no waybe affected or impaired and they shall remain in full force and effect.6. LIMITATION OF NOKIA'S LIABILITYTo the extent permitted by applicable law(s), Nokia shall not underany circumstances be liable, either expressly or implicitly, for anydamages or losses of any kind whatsoever resulting from loss of,damage to, or corruption of, content or data or the recreation ortransfer thereof even if such loss, damage, or corruption was a resultof a defect in your Product. Please note that you should always back32
up all data and content (including, without limitation, any licencenumbers and activation codes) stored on your Product before takingyour Product in for service since service activities may erase all datafrom your Product.TO THE EXTENT PERMITTED BY APPLICABLE LAW(S) NOKIA SHALL NOTUNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF PROFIT,PRODUCTS OR FUNCTIONALITY, BUSINESS, CONTRACTS, REVENUESOR ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES, OR FORANY INDIRECT, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE.To the extent permitted by applicable law, Nokia’s liability shall belimited to the purchase value of your Product, and in case of Mexico,if applicable, Nokia will support the costs of transportation of theProduct within its network of authorised service centres. Thelimitations in this clause 6 shall not apply in case of Nokia’s negligenceor intentional misconduct or in case of death or personal injuryresulting from Nokia’s proven negligence.33
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