Microsoft RM-860 GSM/WCDMA/LTE/CDMA cellular phone w/BT, WLAN and NFC User Manual Manual

Microsoft Mobile Oy GSM/WCDMA/LTE/CDMA cellular phone w/BT, WLAN and NFC Manual

Manual

Lumia 928 User Guide
ContentsSafety ....................................................... 5Get started .............................................. 6Change the volume ............................................................ 17Back, Start, and Search keys ............................................17Switch between open apps ...............................................17Use voice commands .........................................................17Change the language and region of your phone ..............17Microsoft account .............................................................17Basics ..................................................... 19Use the touch screen ........................................................ 19Touch screen actions ........................................................ 19Use your phone when it’s locked ..................................... 20Switch between vibrate and ring/vibrate ....................... 20Switch between open apps .............................................. 20Personalize your phone ................................................... 20Set your phone to silent .................................................. 21Create a safe, fun start screen for kids .......................... 22Write text .......................................................................... 22Search your phone and the web ...................................... 23Status bar icons ................................................................ 24Use your phone oine ..................................................... 24Keys and parts ............................................................13Charge from a computer .................................................. 14Charge with a wireless charger ........................................ 14Prolong battery life .......................................................... 14Power the phone on or o ............................................... 15Lock and unlock the keys and screen ............................. 15Insert the SIM card .....................................................................7 ...........................................................10............................................................ 12About the battery............................................................13Charge the battery Antenna locations Update your phone ........................................................... 25Sync your phone with your computer ............................. 25
Make Calls .............................................. 26Call a contact .................................................................... 26Call the last dialed number .............................................. 26Set Up Voice Mail .............................................................. 26Access Voice Mail .............................................................. 26Visual voice mail ............................................................... 27Make a conference call ..................................................... 27Bluetooth and NFC ...............................28About Bluetooth connectivity ......................................... 28Connect to a wireless headset ......................................... 28About NFC ......................................................................... 29Turn NFC on or o ............................................................ 29Connect to a Bluetooth accessory with NFC ................... 29Disconnect the accessory ................................................ 29People hub .............................................30About the People hub ...................................................... 30Create, edit, or delete a contact ...................................... 30Backing up your contacts .................................................31Save a number from a call or message ............................31Search for a contact ..........................................................31Use a voice command ........................................................ 31Create, edit, or delete a contact group ........................... 32Add a new contact group ................................................. 32Link contacts .................................................................... 32Copy contacts from a SIM card to your phone ............... 32Share your plans with your family and friends ............... 32Set up your social networking service accounts ............ 33Change your prole picture ............................................. 33See your friends’ status updates ..................................... 33Post your status ............................................................... 33Write on your friend’s wall ............................................... 33Upload a photo to a service ............................................. 34Messaging ............................................. 35Send a message ................................................................ 35Chat with your friends ..................................................... 36View a conversation ......................................................... 36
Email ....................................................... 37About email .......................................................................37View several mailboxes in a unied inbox .......................37Read received email ......................................................... 38Send email ........................................................................ 38Camera .................................................. 39Take a photo ..................................................................... 39Photo settings ..................................................................40Download lenses ...............................................................40Record a video ..................................................................40Video settings ....................................................................41Share your video ...............................................................41Your photos .......................................................................41Copy your photos and videos to your PC ........................ 42Save photos to your MicroSD card .................................. 42Internet .................................................. 43Dene how your phone connects to the internet .......... 43About Wi-Fi connections ................................................. 43Connect to a Wi-Fi network ............................................. 43Use a cellular data connection when roaming ................ 44Close a network connection ............................................ 44Share your mobile data connection ................................ 44About the web browser .................................................... 45Empty the cache ............................................................... 45Add a website to your favorites ...................................... 45Other available browser settings .................................... 46Data Sense ........................................................................ 46Maps and Navigation ........................... 47Positioning and location services .....................................47Nokia Maps ........................................................................47Download and update maps ............................................ 50Check nearby events and places with Local Scout ......... 50Nokia City Lens .................................................................51Entertainment ...................................... 52Music + Videos .................................................................. 52Play music, podcasts, and videos .................................... 52About Nokia Music ........................................................... 53Download music from Nokia Music ................................. 53
Listen to Mix radio ........................................................... 53Shop at the Windows Phone Store .................................. 54Memory and storage ........................................................ 56SkyDrive ........................................................................... 56Clock, Calendar, and Calculator .......... 57Set an alarm .......................................................................57Set the time and date .......................................................57Add an appointment ........................................................ 58View your schedule ........................................................... 58Add a task to your to-do list ........................................... 58Use the calculator ............................................................ 59Oce  ......................................................60About Microsoft Oce Mobile ........................................60Read Microsoft Oce documents ...................................60Create and edit a Word document ...................................60Create and edit an Excel workbook ................................. 61View and edit a PowerPoint presentation ....................... 62Safety and Warranty ............................63Index .......................................................87
Chapter 2SafetyRead these simple guidelines. Not following them may be dangerous or illegal. For further information, read the complete user guide.Switch o in Restricted AreasSwitch the device o when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.Road Safety Comes FirstObey all local laws. Always keep your hands free to operate the vehicle while driving. Your rst consid-eration while driving should be road safety.InterferenceAll wireless devices may be susceptible to interfer-ence, which could aect performance.Qualied ServiceOnly qualied personnel may install or repair this product.Keep your Device dryYour device is not water-resistant. Keep it dry.Glass PartsThe device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by quali-ed service personnel.Protect your HearingTo prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise cau-tion when holding your device near your ear while the speakerphone is in use.Use only chargers, and other accessories approved for use with this device. Do not connect incompatible products.Batteries, Chargers, and other Accessories
13Chapter 4About the battery You can set your phone to automatically save power when the battery charge level is low. From the start screen, swipe left and tap Settings > battery saver > On .When your phone goes into battery saver mode, you may not be able to change the settings of all apps.Charge the batteryYour battery has been partially charged at the factory, but you may need to recharge it before you can switch on your phone for the rst time.If your phone is o when you start to charge the phone, it automatically switches on.Make sure you use a compatible USB charger to charge your phone.If the phone indicates a low charge , do the following:1. Connect the USB cable to the power adapter. 2. Connect the power adapter to an electrical outlet.3. Connect the small end of the USB cable to the Micro USB Charging Port your phone.BIf the battery is completely discharged, it may take several minutes be-fore the charging indicator is displayed or before any calls can be made.If the battery has not been used for a long time, to begin charging, you may need to connect the charger, then disconnect and reconnect it. When the battery is full, disconnect the USB cable from the phone, and then from the electrical outlet.To avoid breaking the charger connector, be careful when connecting or disconnecting the USB cable.When the battery is fully charged, the battery indicator in the top right corner of the screen shows the charge is complete .Use only approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone.
14Chapter 4Charge from a computerYou can use USB charging when an electrical outlet is not available. Data can be transferred while charging the device. The eciency of USB charging power varies signicantly, and it may take a long time for charging to start and the device to start functioning.1. First connect the USB cable to the computer, then to your phone.2. When the battery is full, rst unplug the USB cable from your phone, then from the computer.Prolong battery lifeIf it seems you’re always looking for a charger, there are steps you can take to reduce the power consumption of your phone. The key is to nd the balance between getting the most out of your phone while getting the battery life you need.•  Always charge the battery fully.•  Close the apps you’re not using. For example, the camera view-nder can be a power drain, so after you’ve nished taking photos, press .•  Switch battery saver mode on.
15Chapter 4•  Mute unnecessary tones, such as key tones.•  Use wired headphones, rather than the speakerphone.•  Change the length of the time-out period after which the phone display powers o.Tip: To check the battery status, and switch battery saver mode on, on the start screen, swipe left and tap Settings > bat-tery saver.Lower the screen brightnessFrom the start screen, swipe left, and tap Settings > brightness, switch Automatically adjust to O , and select the desired level.Use network connections selectively•  If you are listening to music or otherwise using your phone, but do not want to make or receive calls, switch airplane mode on.•  Set your phone to check for new mail less frequently.•  Switch Bluetooth on only when needed.•  Use a Wi-Fi connection to connect to the internet, rather than a mobile data (GPRS /Edge/3G/4G) connection.•  Stop your phone scanning for available Wi-Fi networks. On the start screen, swipe left and tap Settings > Wi-Fi and set it to O .Power the phone on or oTo power the phone on, press and hold the power/lock key until the phone lights up.To power the phone o, press and hold the power/lock key, and swipe the lock screen down.Important:To make an emergency call during the initial setup, select emergency call.Lock and unlock the keys and screenTo avoid accidentally making a call when your phone is in your pocket or bag, lock the keys and screen of your phone.
16Chapter 4•  To lock the keys and screen, press the power/lock key.•  To unlock the keys and screen, press the power/lock key, and swipe the lock screen up.Set the keys and screen to lock automaticallyFrom the start screen, swipe left and tap Settings > lock screen > Screen times out after, tap the box, and select the length of time after which the keys and screen are locked automatically. Unlock your phone1. Press the power key, and swipe the lock screen up.2. Enter the security code.Set your phone to lock automatically Want to protect your phone against unauthorized use? Dene a  secu-rity code, and set your phone to lock itself automatically when you’re not using it.1. From the start screen, swipe left and tap Settings > lock screen.2. Switch password to On , and enter a security code (at least 4 digits).3. Tap Require a password after, and dene the length of time after which the phone is locked automatically.Keep the security code secret and in a safe place, separate from your phone. If you forget the security code, and cannot recover it, or you enter the wrong code too many times, your phone will require service. Additional charges may apply, and all the personal data in your phone may be de-leted. For more information, contact a Nokia Care point or your phone dealer.Connect a headsetYou can connect a compatible headset or accessories to your phone.Do not connect products that create an output signal, as this may dam-age the device. Do not connect any voltage source to the audio con-
17Chapter 4nector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.Change the volumeUse the volume keys. They control all sounds, including the volume of alarms and reminders.Back, Start, and Search keysThe Back, Start, and Search keys help you to navigate your phone. To return to the previous screen, press at the bottom of the screen.To go to the start screen, press at the bottom of the screen.To search the web, press at the bottom of the screen.Switch between open appsPress and hold , swipe left or right, and select the desired app.Your phone remembers all the apps and websites you have visited since the last time your screen was locked.Use voice commandsPress and hold , and say a voice command.To call someone in your contact list, you can say “call Gina Harris, mo-bile”. To open an app such as Calendar, say “open calendar”To search for something on the Web, such as pizza parlors, you can say “nd pizza parlors”.Tip: For more examples, say help.Change the language and region of your phoneFrom the start screen, swipe left and tap Settings > language + region.Microsoft accountWith a Microsoft Account, you can access all Microsoft services with a single username and password on your computer or phone.•  Download content from the store.•  Back up your contacts in your Microsoft account•  Keep track of and lock your lost phone with Find My PhoneTo learn more about a Microsoft account and its services, go to www.windowsphone.com.Create a Microsoft accountYour phone guides you through the initial setup when you put your SIM card in your phone and switch your phone on for the rst time. To  ac-cess all Microsoft services, create your Microsoft account.To create a Microsoft account you need an internet connection. For information about possible data costs, contact your network service provider. If you can’t connect to the internet, you can create the account later.If you already have a Microsoft account, sign in with your existing user-name and password.
18Chapter 4Tip: Forgotten your password? You can have it sent to you in an email or text message.To create a Microsoft account later, open a Microsoft app or service on your phone. Or, from the start screen, swipe left, and tap Settings > email+accounts > add an account. To create your account on the internet, go to www.live.com.Find your lost phoneMisplaced your phone, or afraid it is stolen? Use Find My Phone to lo-cate your phone, and lock or delete all data from it remotely.Go to www.windowsphone.com, sign in with the same Microsoft ac-count as on your phone, and select Find My Phone.You can:•  Locate your phone on a map•  Make your phone ring, even if silent mode is powered on•  Lock your phone, and set it to show a message, so it can be re-turned to you•  Delete all data from your phone remotelyThe available options may vary.To change the settings, from the start screen, swipe left and tap Settings > Find my phone.Access codesPIN or PIN2 code(4-8 digits)These protect your SIM card against unauthorized use.You can set your phone to ask for the PIN code when you switch it on.If you type in the code incorrectly three times in a row, you need to unblock the code with the PUK or PUK2 code.PUK or PUK2 code(8 digits)These are required to unblock a PIN or PIN2 code.
19Chapter 5Use the touch screenExplore your phone with a tap, swipe, or drag.To use your phone, simply tap, or touch and hold the touch screen. To open further options, place your nger on an item until the menu opens.You can use your phone even with gloves on, or with the touch of a ngernail. On the start screen, swipe left, and tap Settings > display+touch, and switch touch sensitivity to High .Tip: To quickly open the apps menu, swipe left on the start screen.Touch screen actionsTo use your phone, tap, swipe, or touch and hold the touch screen.Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen.Open an app or other screen elementTap the app or element.Touch and hold to open a menu with further options.Place your nger on an item, until the menu opens.Example: To edit or delete a calendar appointment, touch and hold the appointment, and select the appropriate option.BasicsThe Basics includes how to:•  use the touch screen•  open an app•  use your phone when it’s locked•  personalize your phone•  write text
20Chapter 5DragTouch and hold your nger to the screen before you start to drag. While dragging, do not release your nger until you have reached the target position.SwipeQuickly slide your nger horizontally or vertically across the screen. Example: Swipe left or right between the start screen and the apps menu, or between dierent views in the hubs. To quickly scroll through a long list or menu, slide your nger quickly in a icking motion up or down the screen, then lift your nger. To stop the scrolling, tap the screen.Zoom in or outPlace two ngers on an item, such as a map, picture, or web page, and slide your ngers together or apart in a pinch and spread motion.Use your phone when it’s lockedYou can use certain features of your phone when it is locked, without having to enter the security code.You can, for example:•  Switch between vibrate or ring and vibrate•  Answer or reject an incoming call•  Pause or resume playing music, or skip to another songTo wake your phone up, press the power key.Switch between vibrate and ring/vibratePress the volume key to see the current selection displayed at the top right of the screen. For example, if your phone is set to vibrate , tap vibrate to switch to ring + vibrate .Pause or resume music, or skip to another songUse the music player controls displayed at the top of the screen. You can also see:•  The date and time•  Your next calendar event•  Missed calls or messagesSwitch between open appsYou can see which apps and tasks are open in the background, and switch between them.Press and hold , swipe left or right, and select the desired app.Personalize your phoneAbout the start screenArrange your start screen how you want it and make it easy to see ev-erything that’s going on with the people and passions in your life, real-time. You can size your Live Tiles however you like, making your phone as unique as you are.Add tiles to the start screenFrom the Start Screen, swipe left to view the apps menu.Touch and hold the application you want to add, and tap pin to Start.Move tiles on the start screenTo move, remove, or resize a tile, just tap and hold it, then arrange it however you’d like.For example, drag the tile to the desired position and lift your nger from the screen.Tap the tile to set it in place.Resize tiles from the start screen.From the start screen, touch and hold the tile you want to resize.Tap where the arrow appears to resize.
21Chapter 5Remove tiles from the start screenFrom the Start Screen, touch and hold the tile you want to remove. Tap to remove the tile.Pin items to the start screenYou can pin just about anything you want to the start screen: apps, websites, map locations, pictures, songs, shortcuts, and even contacts.To pin something, simply press and hold it until a menu appears, and then tap Pin to start.Change your themeYou can change the colors, to match your taste and mood.On the start screen, swipe left and tap Settings > theme > and Background or Accent color.Tip: You can save battery power if you use a darker background.Customise your lock screenSelect Settings > lock screenYou can select which apps show their status on your lock screen.Change the lock screen wallpaper1. Tap Settings > lock screen > background.1. Tap photo.2. Tap change photo3. Select a photo, and tap .Tip: You can adjust the photo by zooming in and out, or by sliding the photo up or down, and left or right before selecting .Change the background in Photos and the live tile1. From the Start Screen, swipe to Photos and tap > choose background.2. Select a photo, adjust it to get the best possible t, and select  .You can also tap shue background to scroll through all your photos.Personalize your ringtone and other tonesOn the start screen, swipe left and tap Settings > ringtones+sounds.Select the type of ringtone or alert you want to change, and select the sound.Set your phone to silentWhen you switch silent mode on, all ringtones and alert tones are muted.On the start screen, swipe left and tap Settings > ringtones+sounds, and switch Ringer and Vibrate to O .Once Vibrate is o, you can use the volume key to switch between ring and silent. Tip: To quickly silence an incoming call, turn your phone face down.
22Chapter 5Create a safe, fun start screen for kidsYou can let your kids use your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn’t. Put selected apps, games, and other favourites for kids to enjoy in their own start screen.1. On the start screen, swipe left, and tap Settings. 2. Tap Kid’s corner.3. Choose which content your kids can use. You can also set a pass-word to keep your kids from accessing your own start screen. Go to your own start screenPress the power key twice, and swipe up on your own lock screen. If you’ve set a password, type it in. Go back to the kid’s start screenFrom your own lock screen, swipe left, and on the kid’s lock screen, swipe up. Switch the kid’s start screen oFrom the start screen, swipe left, and tap Settings > Kid’s corner > O .Write textUse the virtual keyboardTo open the virtual keyboard, select a text input eld. You can use the virtual keyboard when holding your phone upright or on its side.1. Character keys2. Shift key3. Numbers and symbols key4. Language key. Only available when more than one writing language has been selected.5. Space key6. Enter key7. Backspace key The keyboard layout can vary in dierent apps.Switch between upper and lower case charactersTap the key before inserting the character. To switch caps lock mode on, tap the key twice. To return to normal mode, tap the key again.Insert a number or a special characterTap the numbers and symbols key. Some of the special character keys can bring up more symbols. Tip: To quickly insert a number or a commonly used special char-acter, tap the numbers and symbols key, and slide your nger to the character without lifting.
23Chapter 5Add an accent to a characterTouch and hold the character, and select the accented character.Delete a characterTap the backspace key.Move the cursorTouch and hold the screen near the text, until a cursor is displayed. Without lifting your nger, drag the cursor to the desired location.To move the cursor to the next row or text input eld, tap the enter key. The function of the enter key can change in dierent apps. For example, in the web address eld of the web browser, it acts as the Go icon.Add more writing languagesYou can add several writing languages for your keyboard and switch between the languages when writing.On the start screen, swipe left and tap Settings > keyboard > add keyboards, and select the languages you want to write in.Switch between the writing languagesTap the language key.Tip: To clear all the words that have been added to the suggestion list, on the start screen, swipe left and tap Settings > key-board > advanced, and tap reset suggestions.Search your phone and the webBing searchNo matter where you are on the phone, you can always search with Bing by pressing . Just type whatever you’re looking for in the search box, then tap on the on-screen keyboard. Bing will show you not only the web results, but also local results (including maps, ratings, and directions) and im-ages.Tip: To see related search results, swipe left or right to local or images.Use voice search1. Press .2. Tap the search eld twice.3. Say your search word, and select from the list of matches.Not all languages are supported.Search inside an app1. In an app, press .2. Enter a search word in the search eld, press  to begin the search, and select from the list of matches.3. Tap to return to the list of matches.Visual search with scan1. Press .2. Tap .3. To scan text, QR codes, or barcodes, line up the box that appears on the screen over the code.
24Chapter 5Tip: To translate or search for text on the web, select scan text.Status bar iconsThe icons may vary depending on your region or network service pro-vider. For a complete list of icons, see http://www.windowsphone.com/.Your phone is connected to an LTE network.Your phone is connected to a EVDO, TD-SCDMA, or UMTS network (network service).1X Your phone is connected to a 1X network (network service).An EDGE data connection (network service) is open.An HSDPA/HSUPA data connection (network service) is open.A Wi-Fi connection is available.A Wi-Fi connection is active.A Bluetooth device is connected to your phone.Your calls are forwarded to another number or your voice mailboxThere is no SIM card in your phone.Your SIM card is locked.Your phone is roaming and not on your home network.Silent mode is switched on.Airplane mode is switched on.Vibrate mode is switched on.Battery power levelBattery saver mode is switched on.The battery is charging.Use your phone oineIn places where you do not want to make or receive calls, you may still access your music, videos, and oine games if you switch airplane mode on.On the start screen, swipe left and tap Settings > airplane mode > On .When airplane mode is switched on, your connection to the mobile net-work is closed and all radio frequency signals between the phone and the mobile network are prevented. You need to manually set wireless, bluetooth, and NFC back to On to use them after selecting airplane mode.Switch the phone o when mobile phone use is not allowed or when it may cause interference or danger. Comply with the instructions and safety requirements given by, for example, an airline, and any appli-cable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth on in airplane mode.Accessibility featuresYou can make using your phone easier by increasing text size and screen contrast, and turning on text to speech and the screen magni-er.On the start screen, swipe left and tap Settings > ease of access.
25Chapter 5Update your phoneBy default, updates are downloaded to your phone automatically, de-pending on your data settings. 1. To check for available updates, on the start screen, swipe left and tap Settings > phone update > check for updates.2. Tap the update, and then install.You can also turn o the automatic downloads.Sync your phone with your computerDo you have media on your PC that you want to listen to or watch on your phone? Use a USB cable to sync music and videos between your phone and PC.If you have a Windows 8 PC, plug your phone into your computer with the cable, and the Windows Phone app will install automatically. If you have a Windows 7 PC, plug your phone into your computer with the cable. A link will appear to install the Windows Phone app. If you have a Mac, get the Windows Phone app from the Mac App Store.
26Chapter 6Call a contactOn the start screen, tap > , then tap the contact and the num-ber.Call the last dialed numberIn the call history, you can view incoming, outgoing, and missed calls.To call the last dialed number, on the start screen, tap .Tap next to the name or phone number.Set Up Voice MailOn the start Screen, tap .Tap .Dial * 86 and tap Call or .If you hear a greeting, press # to interrupt, and follow the setup tuto-rial.Access Voice MailFrom you phone, on the start Screen, tap .Tap .Dial * 86 and tap Call or .When you hear the greeting, press # to interrupt, and follow the prompts.From any phone, dial your wireless number. When you hear the greeting, press # to interrupt, and follow the prompts. Make CallsThis section covers how to:•  call contacts•  use your call log•  check voicemail•  make conference calls•  silence calls
27Chapter 6Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not password protected until you create a password by fol-lowing the setup tutorial.Visual voice mailWith Visual Voice Mail, you can view a list of messages without dialling into a mailbox, and listen and erase them at the touch of a button. To subscribe, tap and follow instructions on screen.Make a conference callYour phone supports conference calls between two or more people. The maximum number of participants varies by the network service pro-vider. Conference calling is a network service.1.  Call the rst participant.2. To add another participant, tap , and call the number.3. When the new call is answered, to start the conference call, tap .Add a new participant to a conference callTo add another person after the conference call has started, tap .Have a private conversation with a participantTap and the person’s name or phone number. The conference call is put on hold on your phone. The other participants continue the confer-ence call.To return to the conference call, tap .End an active conference callTap end call.Silence an incoming callPress the volume key to silence an incoming call.
28Chapter 7About Bluetooth connectivityFrom the start screen, swipe left and tap Settings, and set Blue-tooth to On .You can connect wirelessly to other compatible devices, such as phones, computers, headsets, and car kits.Since devices with Bluetooth wireless technology communicate using radio waves, they do not need to be in direct line-of-sight. However, they must be within 33 feet (10 meters) of each other, although the connection may be subject to interference from obstructions such as walls or from other electronic devices. Paired devices can connect to your phone when Bluetooth is switched on. Other devices can detect your phone only if the Bluetooth settings view is open.Do not pair with or accept connection requests from an unknown de-vice. This helps to protect your phone from harmful content.Connect to a wireless headsetWith a wireless headset, you can answer a call even if your phone is not directly at hand, and you can have your hands free, for example, to continue working at your computer during a call. Wireless headsets are sold separately.1. From the start screen, swipe left and tap Settings > Blue-tooth.2. Switch Status to On .3. Make sure that the accessory you want to pair with is on.4. From the list, tap the device you would like to pair with. Depending on the device you’re pairing with, you may be asked to enter a passkey or to conrm matching passkeys. For details, see the user guide of the headset.5. Tap done.Bluetooth and NFCThis section covers:•  Uses of Bluetooth and NFC technologies•  How to connect to a wireless headset and other accessories•  How to read NFC tags
29Chapter 7About NFCNear Field Communication (NFC) makes connecting easy and fun. You can pair your phone with NFC-enabled devices, such as a Bluetooth headset, without having to go deep into the phone menus. With NFC, you can:Connect to compatible Bluetooth accessories that support NFC, such as a headset or a wireless loudspeaker.Send things, such as contacts or your own pictures, to your friend’s phone with tap+send.The NFC area is on the back of your phone, near the camera. Tap other phones, accessories, tags, or readers with the NFC area.Before using NFC, make sure the screen and keys are unlocked.Turn NFC on or oFrom the start screen, swipe left and tap Settings > NFC.Connect to a Bluetooth accessory with NFCHands busy? Use a headset. Or why not listen to music using wireless speakers? You only need to tap the compatible accessory with your phone.Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions on the screen.Disconnect the accessoryTap the NFC area of the accessory again.For more information, see the accessory user guide.
30Chapter 8About the People hubYou can save and organize your friends’ phone numbers, addresses, and other contact information in the People hub. You can also get in touch with your friends through social networking services.When you set up your email or Facebook account on your phone, your contacts are imported automatically into your People Hub.Social networking services are third party services and are not pro-vided by Nokia. Check privacy settings of any social networking service you are using, since you may share information with a large groups of people. The terms of use of social networking services apply to sharing information on that service. Familiarize yourself with the terms of use and privacy practices of each service. Using services or downloading content may cause transfer of large amounts of data, which may result in data trac costs.Create, edit, or delete a contactYou can save your friends’ phone numbers, addresses, and other infor-mation to the People hub. On the start screen, tap People, and swipe to all.Add a new contact1. Tap > new contact.2. If you have signed in to several accounts, tap the account to which you want the contact linked.3. Tap each item (such as name, email, phone) and then enter the information. When nished, tap  to save the new contact.Edit a contact1. Tap a contact and .People hubThe People’s hub section includes how to:•  manage contacts•  search for contacts•  use voice commands•  create groups
31Chapter 82. If a contact has several linked accounts, select one account.3. Tap a contact detail, edit the elds, and tap  .Delete a contact1. Tap the contact and > delete.2. If a contact has several linked accounts, tap an account and delete.The contact is deleted both from your phone and, with some ex-ceptions such as Facebook, Twitter and LinkedIn, from the online service where it’s stored.Backing up your contactsYou can backup your contact data using Backup Assistant Plus.1. From the start screen, swipe left, and tap Settings >Backup Assistant Plus.2. Tap sync now to sync and backup your contacts immediately.3. Tap settings to set the sync feature on or o.Save a number from a call or messageWhen you receive a call or message from a person whose phone num-ber you have not yet saved, you can easily save the number in a new or existing contact list entry.Save a number from a received call1. On the start screen, tap .2. In the call history list, tap a phone number and .3. Tap , edit the phone number and phone number type.4. Edit other contact details, including the name, and tap .Save a number from a message1. On the start screen, tap .2. In the conversations list, tap a conversation.3. Tap the phone number and .4. Tap , edit the phone number and phone number type.5. Edit other contact details, including the name, and tap .Search for a contactIs the People hub overowing? Rather than scrolling through your entire contacts list, you can search, or jump to a letter of the alphabet. You can also use a voice command to call or send a message to a contact.On the start screen, tap People, and swipe to all.Tap , and start writing a name. The list lters as you write.Jump to a letter of the alphabetTap any letter in the contacts list on the left, and in the alphabet menu, tap the rst letter for the name you want. You jump directly to that point in your contacts list.Reduce the number of visible contactsTap > settings > lter my contact list, and select or clear the appropriate check boxes.Use a voice command1. In any view, press and hold .2. Say call or text, and the contact’s name.For more information on voice commands, see “Use voice commands” on page 17Tip: Pin your most important contacts or contact groups to the start screen. Touch and hold a contact, then tap pin to Start.
32Chapter 8Create, edit, or delete a contact groupWhen you have created contact groups, you can send a message to several people at the same time. For example, you can assign the members of your family to one group and reach them more easily with a single message.On the start screen, tap People, and swipe to together.Add a new contact group1. Tap > Group.2. Write a name for the group, and tap .3. Tap and a contact, and tap .Rename a group1. Tap the group name.2. Tap > rename, and enter the new name.3. Tap .Add a new contactTap and , and then a contact.Remove a contact1. Touch and hold the group name.2. Tap members and the contact, and then remove from group.Delete a contact groupTap the group and > delete.Link contactsDo you have contact information for the same person from dier-ent social networking services or mail accounts as separate contact entries? You can link multiple contacts so that their information is in a single contact card.On the start screen, tap People, and swipe to all.Link two or more contacts1. Tap the main contact you want to link to, and tap .2. Tap choose a contact and the contact to be linked.Unlink a contact1. Tap the main contact and tap .2. Tap the contact to be unlinked and unlink.Copy contacts from a SIM card to your phoneIf you have contacts stored on your SIM card, you can copy them to your phone. You can add more details to contacts that are stored on your phone, such as alternative phone numbers, addresses, or a pic-ture.On the start screen, tap People.Tap > settings > import SIM contacts.Share your plans with your family and friendsWant to gather with people, but nd it dicult to set a date and time convenient for everybody? You can invite others to chat, and privately share a calendar, photos, or notes.To use this feature, you need to sign in to your Microsoft account. To create a room for sharing, on the start screen, tap People, and swipe to together.1. Tap > Room.2. Write a name for the room, and tap .3. To invite others to join, tap > Send.
33Chapter 84. To switch between a group chat, calendar, note, or photo album, swipe left or right.Tip: To get you started, your phone has a Family Room ready for you. In the People hub, swipe to together, and tap Family Room.Set up your social networking service accountsThe social networking services are third-party services and not pro-vided by Nokia. Check the privacy settings of the social networking service you are using, as you may share information with a large group of people. The terms of use of the social networking service apply to sharing information on that service. Familiarize yourself with the terms of use and the privacy practices of that service.1. From the start screen, swipe left and tap Settings > email+accounts.2. Tap add an account and the name of the service, and follow the displayed instructions.Tip:When you sign in to an account, contacts in the account are automatically imported.Change your prole pictureOn the start screen, tap People, and swipe to all.1. Tap your own contact card and your picture.2. Tap your picture again, and in the Photos hub, select a new picture.3. Drag the picture around to adjust the cropping, and tap . To set where to update your picture, tap Post to, select or clear the check boxes, and tap .4. Tap .See your friends’ status updatesAfter you set up social networking services on your phone, you can fol-low your friends’ status updates in the People hub.On the start screen, tap People, and swipe to what’s new.Post your statusIf you feel like reaching out to your friends, let them know what’s on your mind. Post your status to the social networking services that you use.On the start screen, tap People, and swipe to all.1. Tap your own contact card and post a message.2. Write your message.3. In the Post to eld, check the box next to each account to post to, and tap .4. Tap .Write on your friend’s wallYou can contact your friends by writing on their Facebook wall.1. On the start screen, tap People, and swipe to all.2. Tap a Facebook friend’s prole and write on wall.3. Write your message, and tap .Comment on a friend’s status updateIn Facebook, you can contact your friends by commenting on their sta-tus updates.1. On the start screen, tap People, and swipe to what’s new.
34Chapter 82. On the post, tap .3. Write your comment, and tap .Upload a photo to a serviceAfter you take a photo, upload it to the web so all your friends can see what you’re up to. You can also set up your phone to automatically up-load photos to social networking services.Select photos1. Browse your photo albums for the photo you want to share.2. Tap and hold the photo, and tap share....3. Select a sharing method. You can send it in a text message or email, or upload it to social networking services.
35Chapter 9On the start screen, tap Messaging. You can send and receive text messages, multimedia messages with photos, and instant messages (network service).Text, multimedia, and IM (instant messages) messages between you and a particular contact are arranged in conversations.If a contact is signed in to an IM service, you can send an instant mes-sage.If you have contact groups such as family or colleagues, you can send messages to a group.You can send text messages that are longer than the character limit for a single message. Longer messages are sent as two or more messages. Your network service provider may charge accordingly.Characters with accents, other marks, or some language options, take more space, limiting the number of characters that can be sent in a single message.Using services or downloading content may cause transfer of large amounts of data, which may result in data trac costs.Send a messageWith text and multimedia messages, you can quickly contact your friends and family.In a multimedia message, you can attach photos, videos, your location, voice notes, and contact information for another person.1. On the start screen, tap Messaging.2. Tap .3. Tap a contact. You can add more than one recipient.4. Tap the message eld, and enter your message.5. To add an attachment, tap  and the le.MessagingThe messaging section includes how to:•  send a message•  reply to a message•  view a conversation
36Chapter 96. To send the message, tap ..Sending a message with an attachment may be more expensive than sending a normal text message. For more information, contact your service providerIf the item you insert in a multimedia message is too large for the net-work, the device may automatically reduce the size.Only compatible devices can receive and display multimedia messages. Messages may look dierent in dierent devices.Receive a delivery conrmationYou can set a delivery conrmation that your message was sent.1. Tap > settings.1. Switch delivery conrmation to On .Reply to a message1. Tap the conversation containing the message.2. Tap the message eld, enter your reply, and tap  .Forward a message1. Tap the conversation containing the message.2. Touch and hold the message, and tap forward.3. Select the recipients.4. Tap the message eld, enter your message before the forwarded text, and tap .Send a message to a group of peopleWould you like to send a message to all your family members? If you have assigned them to a group, you can send a text message or an email to all of them at the same time.On the start screen, tap People, and swipe to together.Tap the group and text or send email, and write and send your mes-sage.For more information on how to create a group, see “Add a new contact group” on page 32.Chat with your friendsOn the start screen, tap Messaging.You need a Microsoft account to use instant messaging.Before using IM, you must set up an IM service. Swipe left to online, and follow the instructions shown on the phone.1. Sign in to a chat service, if not signed in already.2. In the People hub, tap the contact you want to chat with. You can also chat with a group of people.3. Write your message, and tap .View a conversationYou can see the messages you have sent to and received from a partic-ular contact in a single conversation thread, and continue the conversa-tion from that thread. The thread can contain text messages, multime-dia messages, and instant messages.When you send a new message, it is added to the current conversation. If no conversation exists, a new conversation is started.When you open a received message from the start screen, the message opens in the conversation.On the start screen, tap Messaging and the conversation.Delete a conversationTap threads, touch and hold the conversation, and tap delete.
37Chapter 10About emailYou can use your phone to read and reply to email when you are on the go. You can also combine mailboxes, so you can see all your email in a unied inbox.Emails are organized into conversations.Add a mailboxYou can add several mailboxes to your phone.From the start screen, swipe left and tap Settings > email+accounts.1. Tap add an account and the name of the account.2. Enter your username and password.3. Tap sign in.Delete a mailboxTouch and hold the mailbox, and tap delete.View several mailboxes in a unied inboxIf you have more than one email account, you can choose which inboxes you want to link together in a unied inbox. The unied inbox lets you see all your email at a glance.Link inboxes1. On the start screen, tap a mailbox.2. Tap > link inboxes.3. In the other inboxes list, select the inboxes you want to link to the rst one. The new unied inbox is pinned to the start screen.EmailThe Email section covers how to:•  add mailboxes•  access email•  linking email accounts
38Chapter 10Tip: To rename the inbox, tap rename linked inbox, enter a new name, and tap . Unlink inboxes1. On the start screen, tap a unied inbox.2. Tap > linked inboxes.3. In the this inbox list, tap the inboxes you want to unlink and unlink.Read received emailYou can use your phone to read and reply to email.On the start screen, tap a mailbox.In the inbox, tap the email.Tip: To zoom in or out, place two ngers on the screen, and slide them apart or together.Open or save an attachmentTap the attachment and the appropriate option. If there is more than one attachment, you can save them all at once.Reply to emailTap .To reply to the sender only, tap reply. To reply to the sender and all other recipients, tap reply all.Forward emailTap forward.Delete emailOpen the email, and tap . To delete multiple emails at the same time, tap to the left of an email. Check the boxes that appear on the left and tap To delete one email at a time, open the email, and tap Tip: If an email contains a web address, to open the address in the phone web browser, tap the address.Send emailYou can use your phone to write and send email, and attach les to your email.On the start screen, tap a mailbox.1. Tap .2. To add a recipient from People, tap in the To: eld.3. Write a subject in the Subject: eld.4. Write your email.5. To attach a le, tap  .6. To send the email, tap .If you have a linked inbox, you will be asked to choose the account where you want to send it from.
39Chapter 11Note:Before using the camera, remove the protective tape from the lens.Take a photoTo open the camera, press and hold the Camera Key.To zoom in and out, place two ngers on the screen, and slide your n-gers together or apart.To focus, press and hold the camera key halfway down. The focus is locked when the white rectangle stops blinking.To take the photo, press the Camera key.To view the photo you just took, swipe right. Photos are saved to camera roll in the Photos hub.Take a photo without using the Camera Key1. From the start screen, swipe left, and tap Settings.2. Swipe to applications, and tap photos+camera > Tap screen to take pictures and videos.Take a self portraitTo take a self-portrait easily, use the front camera of your phone.Tap .Take a close-up Tap > photo settings... > Scenes > Close-up.Take photos in the darkWant to take better photos even in dim light? Use the night mode.CameraThe Camera section includes how to:•  take a photo•  view photos•  take close-ups•  take night-time photos•  increase the sharpness of photos•  record videos•  send a photo•  copy photos to your PC•  download lenses
40Chapter 11Tap > photo settings... > Scenes > Night or Night Portrait.Take a photo of a moving objectTo capture the action with your phone, use the sports mode to take a sharper photo of moving people.Tap > photo settings... > Scenes > Sports.Take a photo in bright lightTo take better photos when there’s bright light coming from behind your subject, use the backlight mode.Tap > photo settings... > Scenes > Backlight.Tip: You can also take a photo when you write a message or email. Tap > .Photo settingsYou can adjust the following photo settings:•  Scenes: Auto (default)/Close-up/Night/Night Portrait/Sports/Back-light•  ISO: Auto (default)/100/200/400/800•  Exposure Value: 0 (default), 1/3 steps between -2 and 2•  White Balance: Auto (default)/Cloudy/Daylight/Fluorescent/Incan-descent•  Aspect Ratio: 16:9 (default)/4.3•  Focus Assist Light: On (default)/ODownload lensesWould you like to make your camera even better and nd new fun ways to take great photos? Download Nokia Lenses apps from Store.1. To open the camera, press the camera key. Tap > Find lenses, and follow the instructions. Camera tipsHere are some tips to help you get the most out of your phone camera.•  Use both hands to keep the camera steady.•  After about a minute of inactivity, battery saving mode switches on. To use the camera again, press the power key, and drag the lock screen up.•  To switch between taking photos and videos, tap or .•  To switch between front facing camera and rear camera, tap .•  To change camera settings, such as ash, scene modes, aspect ratio, ISO settings, white balance, and resolution, tap > photo settings or video settings, and the setting.•  Keep a safe distance when using the ash. Do not use the ash on people or animals at close range. Do not cover the ash while tak-ing a photo.Record a videoBesides taking photos with your phone, you can also capture special moments as videos.To open, press and hold the Camera Key.1. To switch from image mode to video mode, tap .2. To start recording, press the Camera Key. The timer starts to run.3. To stop recording, press the Camera Key. The timer stops.To view the video, swipe right. The video is automatically saved to cam-era roll in the Photos hub.
41Chapter 11Tip: You can use the Windows Phone app to send a video from your PC. After recording a video on your phone, use a com-patible USB data cable to connect your phone to your PC, copy the video to your PC, and send it from your PC.Video settingsYou can adjust the following video settings:•  White Balance: Auto (default)/Cloudy/Daylight/Fluorescent/Incan-descent•  Continuous Focus: On (default)/O•  Video Mode: Standard Quality 720p (default)/High Quality1080pShare a photoTo open the camera, press and hold the Camera Key. 1. Take a photo.2. Swipe right, touch and hold the photo, and tap share....3. Select the sharing service, enter a caption if you like, and tap .Share your videoTo open the camera, press and hold the Camera Key. 1. Record a video.2. Swipe right, touch and hold the video, and tap share....3. Select the sharing service, enter a caption if you like, and tap .Not all sharing services support all le formats or videos recorded in high quality.Your photosThe photos you have taken or videos you have recorded with your phone are saved to the Photos hub, where you can browse and view them.To manage your media les more eectively, mark your favorites, or organize them into albums.Browse and view photosOn the start screen, tap Photos > camera roll.Tap a photo to view it. To view the next photo, swipe left. To view the previous photo, swipe right.Zoom in or outPlace two ngers on the screen, and slide your ngers together or apart.Tip:To quickly zoom in or zoom back out, tap the photo twice.View the available optionsTouch and hold a photo.Photos can be sent to you in an email or multimedia message. To view these photos later, save them to the Photos hub.Save a photo to the Photos hubIn an email or multimedia message, tap the photo and save to phone.You can view saved photos in the Photos hub. Tap albums > Saved Pictures.Mark a photo as a favoriteWould you like to nd your best shots quickly and easily? Mark them as favorites, and you can see them all in the favorites view in the Photos hub.On the start screen, tap Photos.
42Chapter 111. Tap albums, and browse to a photo.2. Touch and hold the photo, and tap add to favorites.Tip: You can also mark a photo as a favorite right after taking it. Just swipe right, touch and hold the photo, and tap add to favorites.View your favoritesOn the start screen, tap Photos, and swipe to favorites.Upload photos and videos to the webWant to upload your photos and videos to a social networking service for your friends and family to see?On the start screen, tap Photos.1. Select a photo or video to upload.2. Touch and hold the photo or video, tap share... and the service.3. Enter a caption if you like, and tap .Change the background in the Photos hubSet a favorite photo as the background of the Photos hub.On the start screen, tap Photos.1. Tap > choose background.2. Tap the photo and .Tip:You can also set your phone to periodically change the photo automatically. Tap > shue background.Copy your photos and videos to your PC1. Use a compatible USB data cable to connect your phone to a com-patible computer.2. On your computer, open the Windows phone app. For more infor-mation, go to www.WindowsPhone.com.
43Chapter 12Dene how your phone connects to the internetDoes your network service provider charge you a xed fee for data transfer, or on a pay as you use basis? To use the optimal connection method, change the Wi-Fi and mobile data settings.From the start screen, swipe left and tap Settings.About Wi-Fi connectionsConnecting to a Wi-Fi network is a handy way of accessing the internet. When out and about, you can connect to Wi-Fi networks in public places, such as a library or internet café.From the start screen, swipe left and tap Settings > WiFi.Note: Connect to a Wi-Fi network1. Tap Wi-Fi and switch Wi-Fi networking to On .2. Select the desired connection.Using a Wi-Fi connection is generally faster and less expensive than us-ing a cellular data connection. Tip: Your phone periodically checks for and noties of available connections. The notication appears briey at the top of the screen. To manage your Wi-Fi connections, tap the noti-cation.InternetThe Internet section covers how to:•  Set up Wi-Fi•  Browse the web•  Set up bookmarks•  Empty the cache•  Switch to cellular data connection•  Edit an internet access point•  Add a multimedia message access point•  Close all network connectionsUsing WLAN may be restricted in some countries. For example, in the EU, you are only allowed to use 5150- 5350 MHz WLAN indoors, and in the USA and Canada, you are only allowed to use 5.15-5.25 GHz WLAN indoors. For more infor- mation, contact your local authorities.
44Chapter 12Connect to a hidden Wi-Fi1. Make sure WiFi networking is switched to On .2. Tap advanced > .3. Enter the network name, and tap add.Use a cellular data connection when roaming1. From the start screen, swipe left and tap Settings > cellular.2. Tap Data connection, and on.3. Tap Data roaming options > global mode.Data roaming means using your phone to receive data over networks that your network service provider doesn’t own or operate. Make sure you use global mode when roaming, which is the default.Connecting to the internet when roaming, especially when abroad, can raise data costs substantially.Mobile data access points are usually sent to you by your network ser-vice provider. You can manually add access points.Edit an internet access point or add an mms access point1. On the starts creen, swipe left and tap Settings > cellular.2. Edit the apn address in the edit internet apn or add mms apn eld.3. Enter the username and password for your mobile data account.4. If the internet apn uses a proxy server for the internet, enter the address and port number in the appropriate elds.5. If the mms apn uses a WAP gateway (URL) or port number, enter the address and port number in the appropriate elds.6. If the mms apn uses an MMSC (URL) or MMS port, enter the ad-dress and port number in the appropriate elds.7. Enter the number for the Maximum MMS size in the appropriate eld.If you later change your network service provider, for instructions on how to get the internet settings, go to www.nokia.com/support. Close a network connectionIf an application in the background is using an internet connection, you can close the connection without closing the application.From the start screen, swipe left and tap Settings.Close all Wi-Fi connections1. From the start screen, swipe left and tap Settings > WiFi.2. Switch WiFi networking to O .Close all cellular data connections1. From the start screen, swipe left and tap Settings > cellular.2. Tap Data connection, and tap o.3. Tap Data roaming options > don’t roam. Close all network connections1. From the start screen, swipe left and tap Settings > airplane mode.2. Switch airplane mode to On .Share your mobile data connectionWant to use the internet on your laptop but don’t have access? You can make your phone the hotspot for your laptop or other devices. A Wi-Fi connection is then created.1. Swipe left, and tap Settings > internet sharing. 2. Switch Sharing to On . 3. To change the name of your connection, tap setup > broadcast name, and write a name.
45Chapter 12Tip: You can also type in a password for the connection.4. Tap the connection on the other device. The other device uses data from your data plan, which may result in data trac costs. For information on availability and costs, contact your network service provider.About the web browserOn the homescreen, tap .Catch up on the news, and visit your favorite websites. You can use Internet Explorer 10 Mobile in your phone to view web pages on the internet.To browse the web, you must be connected to the internet.Tip: If you do not have a at-rate data plan from your network service provider, to save data costs in your phone bill, you can use a Wi-Fi network to connect to the internet.Go to a websiteTap the address bar, enter a web address, and tap .Search the internetTap the address bar, enter a search word, and tap .Zoom in or outPlace two ngers on the screen, and slide your ngers apart or togeth-er.Tip: To quickly zoom in on a section of a web page, double-tap the screen. To zoom out, double-tap the screen again.You can open up to six browser tabs at the same time and switch be-tween them.Open a new tabTap > tabs > .Switch between tabsTap > tabs and a tab.Close a tabTap > tabs > .Send a web linkTap > share page, and select a method of sending a web link, such as messaging, email, or a social network.Empty the cacheA cache is a memory location that is used to store data temporarily. If you have, or have tried to, access condential information or a secure service requiring passwords, clear the cache after each use.Tap > settings > delete history.Add a website to your favoritesIf you visit the same websites all the time, add them to your favorites, so you can easily access them.On the homescreen, tap .While browsing, tap > add to favorites, and then .
46Chapter 12Go to a favorite websiteTap > favorites, and a website.Tip: You can also pin your favorite websites to the start screen. While browsing the website, tap > pin to start.Other available browser settingsTap >Settings. •  Website preference: Switch browser view between mobile version and desktop version.•  Use address bar button for: Switch available feature on address bar to showing favourite list, to stop or refresh browser, or to switch between tabs.•  Advanced settings: Adjust privacy settings such as location access, and cookies.Data SenseUse Data Sense to set limits and keep track of your cellular data us-age.1. From the start screen, swipe left and select Data Sense, and then yes to set it up.2. Under set data limit, tap Limit type > One time, Monthly, or Unlimited.3. If you select Monthly, select the Monthly reset date and choose a day of the month. Enter a Monthly data limit, select the type of Units (MB or GB), and tap .4. If you select One time, enter a value in Days until data expires, enter a balance in Available data, enter the type of Units, and select .5. To change values, dates, or types of limits, tap > set limit, and make changes.You can also select the option Turn o my background data when I’m near my limit for additional limitations
47Chapter 13Positioning and location servicesAbout positioning methodsYour phone shows your location on the map using GPS, A-GPS, Wi-Fi, or network (Cell ID) based positioning.A-GPS and other enhancements to GPS may require transferring small amounts of data over the cellular network. If you want to avoid data costs, for example when travelling, you can switch the mobile data con-nection o in your phone settings.Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall build-ings. If you’re in a place where the use of Wi-Fi is restricted, you can switch Wi-Fi o in your phone settings.Depending on the available positioning methods, the accuracy of posi-tioning may vary from a few meters to several kilometers.The availability, accuracy and completeness of the location information depend on, for example, your location, surroundings, and third party sources, and may be limited. Location information may not be available, for example, inside buildings or underground. For privacy information related to positioning methods, see the Nokia Privacy Policy.Switch location services onFind out where you are using Maps, and save your location to the pho-tos you take – let apps use your location information to oer you a wider variety of services.1. From the start screen, swipe left, and tap Settings.2. Tap location, and switch Location services to On.Nokia MapsNokia Maps shows you what is nearby, and directs you where you want to go. You can:Maps and NavigationThis sections explains how to:•  use location services•  use Nokia maps•  save favorite locations
48Chapter 13•  Find cities, streets, and services•  Find your way with turn-by-turn directions•  Share your location•  Save your favorite places to your phone as favorites, and pin places to the start screen for quick access•  Sync your favorites with maps.nokia.com•  Write a review for a place, or take a photo and upload it for every-one to see, either on their phone or at the Nokia Maps websiteSome services may not be available in all countries, and may be provid-ed only in selected languages. The services may be network dependent. For more information, contact your network service provider.Using services or downloading content may cause transfer of large amounts of data, which may result in data trac costs.Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on the content or the service for essential communica-tions, such as in emergencies.Some content is generated by third parties and not Nokia. The content may be inaccurate and is subject to availability.Important:If you do a factory reset, Nokia Maps is removed and must be downloaded again.See where you are on a mapIf you need to get your bearings, check where you are on a map. You can also explore dierent cities and countries.1. From the start screen, swipe left, and tap Nokia Maps.shows where you are. If Nokia Maps can’t nd your location, shows your last known location.If accurate positioning is not possible, a green halo around the loca-tion icon shows the general area you might be in. In densely populated areas, the accuracy of the estimate is better, and the green halo is not as wide.2. To see your current or last known location, tap .Map coverage varies by country and region.Browse the mapDrag the map with your nger. By default, the map is oriented north.Zoom in or outPlace two ngers on the map, and slide your ngers apart to zoom in or together to zoom out.Tip:To add zoom controls to the map view, tap > settings, and switch Zoom controls to On .Find a locationNokia Maps helps you nd specic locations and businesses.You must be online to search for places and locations.1. From the start screen, swipe left, and tap Nokia Maps.2. Tap , and write search words, such as a street address or place name, in the search box.3. Select an item from the list of proposed matches.The location is shown on the map.Tip:Want to see more information about a place? The place de-tails view contains general information, photos, reviews, links
49Chapter 13to guides, and suggestions for nearby places. When the loca-tion is shown on the map, to see the place details view, tap the information bubble.If no search results are found, check the spelling of your search words.Discover nearby placesLooking for a new restaurant, hotel, or store? Nokia Maps suggests nearby places for you.From the start screen, swipe left, and tap Nokia Maps.1. Tap  to nd suggested places nearest to you, or browse to a point on the map.2. Tap .You can see all types of suggested places on the map.3. To nd certain types of nearby places, tap  , swipe to explore, and tap a category tile.The nearby places in the category are shown on the map.Tip:Tap and hold a category tile to pin it to the start screen. This way you can quickly discover new places wherever you are.Get directions to a placeYou can get directions for walking, driving, or using public transporta-tion using your current location or any other place as a starting point.1. From the start screen, swipe left, and tap Nokia Maps.2. Tap > directions.3. If you don’t want the start point to be your current location, tap from, and search for a starting point.4. Tap to, and search for a destination.The route is shown on the map, along with an estimation of how long it takes to get there. Tap to see the detailed directions.Tip:To get directions to a place, you can also tap the place on the map, or tap and hold a point on the map, and tap the infor-mation bubble. Tap directions to here or directions from here.Tip:You can also pin a place to the start screen for easy access. When the place is shown on the map, tap the information bubble and .Switch between walking, driving, and public transportIn the detailed directions view, tap , , or . Public transport routes are shown if a valid connection is found between your location and your destination. Public transport directions are avail-able for selected regions around the world.Tip: Use turn-by-turn walk navigation to help you navigate to your destination on foot. Tap , and at the top of the view, tap start navigation. To switch between your location, next turn, and route overview, swipe left or right.
50Chapter 13Download and update mapsSave new maps to your phone before a journey, so you can browse the maps without an internet connection when traveling.From the start screen, swipe left, and tap Nokia Maps.To download and update maps, switch Wi-Fi networking on.1. To download new maps to your phone, tap > download maps > download new maps.2. To update existing maps on your phone, tap update current maps.Delete a mapTap > download maps > download new maps. Tap and hold the map, and tap delete.Change the look of the mapView the map in dierent modes, to highlight certain details and to help you nd your way more easily.1. From the start screen, swipe left, and tap Nokia Maps.2. Tap , and select a map view, for example, satellite.The available options and features may vary by region. The unavailable options are dimmed.Check nearby events and places with Local ScoutWant to see what’s going on in a given neighborhood, and explore the world around you? With Local Scout, you can check for nearby restau-rants and bars, events and attractions, and shops.Local Scout service is available in teh United Staes, Australia, France, Canada, and the United Kingdom.1. From the start screen, swipe left, and tap Local Scout.2. Swipe to a category. For example, to see restaurants and bars, swipe to eat+drink.To sort or lter the results, select the link below the category title.Share the address of a place or eventTap the item on the list, and tap .
51Chapter 13Nokia City LensDiscover places and interesting things to do nearby you with Nokia City Lens. The service is free of charge.You can:•  Find places of interest•  Search for specic places such as restaurants or shops•  Get contact information and walking or driving directions to the places that interest you•  Share places with your friendsUsing services or downloading content may cause transfer of large amounts of data, which may result in data trac costs.Some services may not be available in all countries, and may be pro-vided only in selected languages.Find placesNever miss an interesting place again. You can see what’s around you through your camera viewnder.1. From the start screen, swipe left, and tap Nokia City Lens.2. Tap a category such as hotels or shopping.Show places on your surroundingsHold your phone in landscape mode, and pan around you as if taking a photo.The radar in the top right corner helps you quickly see where there are places near you.Tip: If there are many places in the same location, to view them, tap .View places in a listHold your phone in portrait mode.Search for a placeIn the main view, tap , and write your search word.Your searches are saved for future use.Get contact information and directions to a placeFound a nice restaurant? Get directions to the place, and call them right away to make a reservation. If you’re meeting friends, it’s easy to send the information to them.From the start screen, swipe left, and tap Nokia City Lens and a place. To call the place, tap phone. To get walking or driving directions, tap get directions.To send the contact information to a friend, tap and choose a method to send the information.
52Chapter 14Music + VideosYou can use your phone to watch videos and listen to music and pod-casts while on the move.Play music, podcasts, and videos1. From the start screen, swipe left and tap Music+Videos.2. Tap music, videos, or podcasts.3. To browse by category, swipe left or right.4. Tap the song, podcast, or video you want to play.Tip: You can improve the quality of the sound by changing the equalizer settings. From the start screen, swipe left, and tap Settings > audio.Pause and resume playbackTo pause playback, tap ; to resume, tap .Fast-forward or rewindTap and hold or .Tip: To play songs and videos in a random order, tap .EntertainmentThe Entertainment section includes:•  how to watch videos and listen to music•  shopping at the Store•  downloading games•  writing reviews
53Chapter 14About Nokia MusicWith Nokia Music on Windows phone, you can download songs on your phone and compatible computer.From the start screen, swipe left, and tap Nokia Music.For more information, go to music.nokia.com.This service is not available in all countries or regions.Tip: Where available, use a Wi-Fi connection to download and stream music from Nokia Music. All intellectual property and other rights in and to the songs belong and are expressly reserved to third party licensors, such as the relevant record label or artist, author, composer, or publisher. You will only be entitled to use music downloaded from Nokia Music in accordance with the restrictions on use that apply to that particular piece of music as set out under ‘Rights’ on the product pages of Nokia Music. Music that you purchased from other sources must be used in accordance with the terms of such purchase. You are responsible for your compliance with the applicable intellectual property and other rights in the music you use.Using services or downloading content may cause transfer of large amounts of data, which may result in data trac costs.Download music from Nokia Music1. From the start screen, swipe left, and tap Nokia Music2. Browse to the song or album you want to download.3. Tap the price of the song or album. Some songs can only be down-loaded as part of an album.4. If asked, sign in to your Nokia account.5. Select a payment method.Songs are saved to your phone and automatically added to your music collection.If you run out of battery during download, the downloaded data may be lost.Listen to Mix radioThe easiest way to check out new artists and songs in dierent genres is to stream music from Mix radio. You can stream hand-picked mixes from dierent artists and genres and save them on your phone to listen to oine.1. From the start screen, swipe left, and tap Nokia Music > mix radio. 2. Select what kind of music you want to listen to. You can listen to music while using your phone, ecept when making or receiving a call, or using voice commands. Use the volume keys to control playback and to skil to the next song.Tip: Tap and hold the mix to make it available oine. You can only have a limited number of mixes oine at a time.Skip to the next song1. Tap . There may be some limitation on how many songs you can skip.Tip: To buy the current song, tap .Sync music and videos between your phone and PCDo you have media on your PC that you want to listen to or watch on
54Chapter 14your phone? Use a USB cable to sync music and videos between your phone and PC.If you are using a Mac or an older version of Windows, you may need to install Windows Phone App to connect your phone to your computer. For more information, go to www.windowsphone.com.1. Connect your phone to a compatible computer with a USB cable.2. In your computer’s le manager, such as Windows Explorer or Finder, drag and drop your songs and videos to your phone.Shop at the Windows Phone StoreFrom the start screen, swipe left and tap Store.Do you want to personalize your phone with more applications? Or download games, also free of charge? Browse the Store to nd the lat-est content that is designed specically for your phone.You can download:•  apps•  games•  music•  podcastsThe selection of items available for download depends on your region. The Store is not available in all areas.You can also nd content relevant to your tastes and location, and share recommendations with friends.To download from the Store, you need to sign in to your phone with your Microsoft account.When you sign in, you are oered content compatible with your phone.Tip: You can search and download content directly on your phone, or browse the Store on your computer and send links to your phone in a text message.Some items are free of charge; others can be paid for with a credit card or charged to your phone bill. The availability of payment methods de-pends on your country of residence and your network service provider.Browse or search the StoreCheck out the latest and most downloaded apps or games, and items recommended for you and your phone. You can browse dierent cat-egories, or search for specic apps or games.From the start screen, swipe left and tap Store.View top, new, or featured items, or browse categoriesTap applications or games, and swipe left or right.Search the StoreTap .When you view an item, related items are also displayed.Tip: To see what others have to say about an item, tap the item. You can also see a description, the price, and the size of the download.Tip: Did you nd something in the Store that you know your friends would be interested in? You can send them a link by tapping the item and share.Download a game, application, or other item
55Chapter 14Download free games, apps, or videos, or buy more content for your phone. From the Store, you can nd content designed specically for your phone.From the start screen, swipe left and tap Store.Make sure your battery is fully charged before starting a download.1. Tap the item.2. If the item has a price, tap buy. If the item is free, tap install.3. If you’re not signed in to your Microsoft account, sign in now.4. By default, purchases are added to your phone bill, if available. To pay with your credit card, on the Conrm purchase screen, tap Change payment method > Add a credit card.5. Follow the instructions shown on the phone.6. When the download is complete, you can open or view the item, or continue browsing for more content. The content type determines where the item is stored in your phone: music, videos, and podcasts can be found in the Music+Videos hub, games can be found in the Games hub, and apps can be found in the apps menu.If you run out of battery during download, the downloaded data may be lost.Tip: Use a Wi-Fi connection to download larger les, such as games, apps, or videos.For more information on an item, contact the publisher of the item.View your download listWhile an item is downloading, you can continue to browse for other content and add items to your download list.From the start screen, swipe left and tap .The download notication at the bottom of the main view indicates the number of items being downloaded. To view your download list, tap the notication.One item is downloaded at a time, and pending items are shown in your download list.Tip: If you need to, for example, temporarily close your Wi-Fi con-nection, tap and hold the downloading item, and tap pause. To resume downloading, tap resume. Pause pending items individually.If a download fails, you can re-download the item.Write a review for an appDo you want to share your opinion on an app with other Store users? Review and rate the app.You can post one review per app that you download.1. In the apps menu, tap and hold the app, and tap rate and review.2. Write your review, and rate the app.Tip: You can rate and review your games in the same way. Tap Games. Pin an app to the start screenIn the apps menu, tap and hold the app you want to pin, and tap pin to start. Update an appTo see if there is an update available for your app, from the start screen,
56Chapter 14swipe left and tap Store.Available updates are shown on the bottom left of your screen.To update an app, tap update and then the app.Tip: To update all apps, tap update all.Delete an app from your phoneYou can remove installed apps that you no longer want to keep or use, to increase the amount of available memory.1. From the start screen, swipe left to the apps menu.2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps.If you remove an app, you may be able to reinstall without buying again, as long as the app is available in the Store.If an installed app depends on a removed app, the installed app may stop working. For details, see the user guidance of the installed app.Memory and storageLearn how to manage your photos, apps and other stu on your phone.Check and increase available memory on your phoneFrom the start screen, swipe left, and tap Settings > phone stor-age.To check the details of your phone memory, tap phone.If you’re running out of space, rst check for things you no longer need:•  Text, multimedia, and mail messages•  Contact entries and details•  Apps•  Music, photos, or videosFormat a MicroSD cardFrom the start screen, swipe left, and tap Settings > phone stor-age.1. Tap the memory card you want to format.2. Tap format SD card, and then yes.Formatting a memory card erases all les and other information stored on it.SkyDriveStore your stu in the clouds. You don’t need to worry about freeing memory for your favorites or new apps.SkyDrive is cloud storage for all your documents and photos, and the place to back up your phone, so you can always restore it if need be. You can also set it to back up your stu automatically, so when you take a photo or a video, it’s copied to your cloud album.With SkyDrive, you can access your photos, documents, and more from your phone, tablet, or computer. Depending on the app, you can even continue working on a document right from where you left it earlier.Tip: To make backing up your les even easier, you can download the SkyDrive app from the Store.
57Chapter 15Set an alarmYou can use your phone as an alarm clock.1. From the start screen, swipe left and tap Alarms.2. Tap .3. Fill in the elds, and tap  .For the alarm to sound, your phone must be switched on, and the phone volume needs to be loud enough. Temporarily switch an alarm oSwitch the alarm to O .Snooze an alarmWhen the alarm sounds, tap snooze. This pauses the alarm for a pre-dened length of time.Set the time and date1. Swipe left and select Settings > date+time, and switch Set automatically to O .2. Edit the time and date.Update the time and date automaticallyYou can set your phone to update the time, date, and time zone auto-matically.From the start screen, swipe left, and tap Settings > date+time.Switch Set automatically to On .Clock, Calendar, and CalculatorThis sections explains how to:•  use the clock as an alarm•  create calendar entries•  make a to-do list
58Chapter 15Tip: Do you want to update the time, date, and time zone manu-ally when travelling abroad? Make sure Set automatically is switched to O , and tap Time zone and a location.Add an appointmentFrom the start screen, swipe left, and tap Calendar.1. Swipe to day or agenda, and tap .2. Fill in the elds.3. To add a reminder, tap more details > Reminder.4. Tap .Edit or delete an appointmentTap and hold the appointment, and tap > edit or delete.View your scheduleYou can browse your calendar events in dierent views.From the start screen, swipe left, and tap Calendar.To switch between the calendar views, swipe left or right.View a whole monthIn the day or agenda view, tap . To go to the next or previous month, use a short swiping motion up or down on the calendar. To jump to a specic month, tap the month at the top of the screen.View a specic dayIn the day or agenda view, tap and the day.Use multiple calendarsWhen you set up mail accounts on your phone, you can see the calen-dars from all your services in one place.From the start screen, swipe left and tap Calendar.Show or hide a calendarTap > settings, and switch the calendar to On or O .When a calendar is hidden, the calendar events and reminders are not displayed in dierent calendar views.Tip: You can change the color for each calendar. Tap > set-tings, and select the current color and then the new color.Add a task to your to-do listDo you have important tasks to handle at work, library books to return, or maybe an event you want to attend? You can add tasks (to-dos) to your calendar. If you have a particular deadline, set a reminder.From the start screen, swipe left and tap Calendar, and swipe to to-do.1. Tap , and ll in the elds.2. To add a reminder, switch Reminder to On .3. Tap .Mark a task as completedTap and hold the task, and tap complete.Edit or delete a task
59Chapter 15Tap and hold the task, and tap edit or delete. Use the calculatorFrom the start screen, swipe left, and tap Calculator.To use the basic calculator, hold your phone upright. To use the scien-tic calculator, turn your phone on its side.This feature is designed for personal use and its accuracy may be lim-ited.
60Chapter 16About Microsoft Oce MobileFrom the start screen, swipe left, and tap Oce.Microsoft Oce is your oce away from the oce. Wherever you are, you can create and edit Word documents and Excel workbooks, open and view PowerPoint slideshows, create notes with OneNote, and share documents with SharePoint.Microsoft Oce Mobile consists of the following:•  Microsoft Word Mobile•  Microsoft Excel Mobile•  Microsoft PowerPoint Mobile•  Microsoft SharePoint Workspace MobileRead Microsoft Oce documentsIn the Oce hub, you can view Microsoft Oce documents, such as Word documents, Excel workbooks, or PowerPoint presentations.From the start screen, swipe left, and tap Oce, and select a Word, Excel, or PowerPoint le.Create and edit a Word documentPolish your documents on the road with Microsoft Word Mobile. You can create new documents, edit existing ones, and share your work on a Sharepoint site.From the start screen, swipe left, and tap Oce.Create a new document1. Tap .2. Select a blank Word le or a template.3. Write your text.4. To save your document, tap > save.OceThe Oce section covers how to:•  use Microsoft Oce Mobile•  create and edit Oce documents•  use the calculator
61Chapter 165. Give your document a name and select the saving locations, and tap save.Edit a document1. Select the Word le.2. To edit the text, tap .3. To save your document, tap > save.Change the text format and color1. Tap .2. Tap a word. To select several words, drag the arrows at each end to expand the selection.3. Tap , and select the formatting you want to use.Add a commentTap > .Search for text in a documentTap the Word le and  .Send a document in a mailTap the Word le and  > share....Tip: To access an important document quickly, you can pin it to the start screen. In the Oce hub, tap and hold the docu-ment, and tap pin to start.Create and edit an Excel workbookNo need to travel to the oce to check the latest gures. With Micro-soft Excel Mobile, you can create new workbooks, edit existing ones, and share your work on a Sharepoint site.From the start screen, swipe left, and tap Oce, and swipe to documents.Create a new workbook1. Tap .2. Select a blank Excel le or a template.3. Tap a cell, and enter values or text.4. To save your workbook, tap > save.5. Give your document a name and select the saving locations, and tap save.Edit a workbook1. Tap the Excel le.2. To move to another worksheet, tap and a worksheet.3. To save your workbook, tap > save.Apply a lter to cellsTap > apply lter.Change the cell and text formatTap > format cell....Find data from a workbookTap the Excel le and  .Send a workbook in a mailTap the Excel le and  > share....
62Chapter 16View and edit a PowerPoint presentationAdd the nishing touches to your presentation en route to your meet-ing, with Microsoft PowerPoint Mobile.From the start screen, swipe left, and tap Oce, and swipe to documents.1. Tap a PowerPoint le.2. To browse between slides, swipe left or right.3. To go to a specic slide, tap  and the name of the slide.4. To edit a slide, tap .5. To save your presentation, tap > save.Send a presentation in a mailTap the PowerPoint le and  > share....
63Chapter 18Help and supportWhen you want to learn more about how to use your product or you are unsure how your phone should function, go to www.nokia.com/sup-port. If your phone isn’t responding, do the following:•  Update your phone software.•  Restore the original factory settings.If your issue remains unsolved, contact Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.The full list of Terms and Conditions and the user guide are available at www.nokia.com/support.Nokia CareFor questions regarding your plans, billing, or network issues, please contact your operator. For questions regarding your product and war-ranty information, please visit the support pages for your country at www.nokia.com/support.Nokia authorized repair centersFind the answers to technical questions related to your phone, and the nearest authorized repair center addresses at www.nokia.com/sup-port. For tips and instructions on how to take care of your phone, see your phone user guide.Feature-specic instructionsThis device is able to communicate with Microsoft Exchange ActiveSync enabled servers. The provision of this device to you does not grant you, and you do not receive, any rights under any Microsoft intellectual Safety and WarrantyThe Safety and Warranty section covers:•  Support •  Taking care of your device•  Digital Rights Management•  Batteries and chargers•  Additional safety information•  Certication information•  FDA messages•  Warranty information•  Privacy Policy•  Declaration of Conformity•  Reboot your phone. Switch o the phone, and  after abou a minute, switch on the phone.
64Chapter 18property with respect to any server software, or server device, that is accessed using this device or with respect to use of Microsoft Exchange ActiveSync apart from this device.The personal unblocking key (PUK) code and the universal personal un-blocking key (UPUK) code (8 digits) are required to change a blocked PIN code and UPIN code, respectively. The PUK2 code (8 digits) is required to change a blocked PIN2 code. These codes are not supplied with the SIM card. Contact your local service provider for the codes. Your service provider may have requested that certain features be disabled or not activated in your device. If so, these features will not ap-pear on your device menu. Your device may also have customized items such as menu names, menu order, and icons.The availability of some features may vary by region. Please contact your operator for more details.This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diver-sion contrary to law is prohibited.The availability of Nokia services may vary by region.Network services and costsTake care of your device•  Do not use or store the device in dusty or dirty areas.•  Do not store the device in high temperatures. High temperatures may damage the device or battery.•  Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage it.•  Do not open the device other than as instructed in the user guide.•  Unauthorised modications may damage the device and violate regulations governing radio devices.•  Do not drop, knock, or shake the device. Rough handling can break it.places, such as your device, memory card, or computer, or write down important information.During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, close apps, switch o charging, and if necessary, switch itself o. If the device is not working properly,take it to the nearest authorised service facility.About Digital Rights ManagementWhen using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights.Copyright protection may prevent you from copying, modifying, or transferring photos, music, and other content.Digital rights management (DRM) protected content comes with an as-sociated licence that denes your rights to use the content.With this device you can access content protected with WMDRM 10. If Handle your device, charger and accessories with care. The following suggestions help you to protect your warranty coverage.Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits. If your device gets wet, let the device dry.•  Keep the device away from magnets or magnetic elds.•  To keep your important data safe, store it in at least two separate •  Only use a soft, clean, dry cloth to clean the surface of the device.•  Do not paint the device. Paint can prevent proper operation.•  Switch o the device from time to time for optimum performance.Your device is approved for use on the CDMA 800, 1900; WCDMA 850, 900, 1900, 2100; LTE band 13 (700Mhz) and band 4 (1700Mhz); and GSM/EDGE 850, 900, 1800, 1900 MHz networks. To use the device, you need a subscription with a service provider. Using network services and downloading content to your device requires a network connection and may result in data trac costs.  Some product fea- tures require support from the network, and you may need to sub- scribe to them.
65Chapter 18certain DRM software fails to protect the content, content owners may ask that such DRM software’s ability to access new DRM-protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not aect the use of content protected with other types of DRM or the use of non-DRM-protected content.If your device has WMDRM-protected content, both the licences and the content are lost if the device memory is formatted. You may also lose the licences and the content if the les on your device become corrupt-ed. Losing the licences or the content may limit your ability to use the same content on your device again. For more information, contact your service provider.First time useBattery and charger informationBattery safetyWhen your charger is not in use, unplug it. Do not leave a fully charged battery connected to a charger, as overcharging may shorten the bat-tery’s lifetime. If left unused, a fully charged battery will lose its charge over time.Always keep the battery between 15°C and 25°C (59°F and 77°F). Ex-treme temperatures reduce the capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily.To unplug a charger or an accessory, hold and pull the plug, not the cord.Do not dispose of phone in a re as the batteries may explode. Obey local regulations. Recycle when possible. Do not dispose as household waste.To help you take maximum advantage of your phone and services, you may receive messages from Nokia. The messages may contain tips and tricks and support. To provide the service described above, your mob- ile phone number, the serial number of your phone, and some identi- ers of the mobile subscription may be sent to Nokia when you use the phone for the rst time. This information may be used as specied in theprivacy policy, available at www.nokia.com.The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeablyshorter than normal, to replace the battery, take the device to the nearest authorized service facility.This phone shall only be connected to CTIA certified adapters, productsthat bear the USB-IF logo or products that have completed the USB-IF compliance program. Do not dismantle, cut, crush, bend, puncture, or otherwise damage the phone and battery in any way. If a battery leaks, do not let liquid touch skin or eyes.  If this  happens,  immediately  ush  the  aected  areas  with water, or seek medical help. Replace the battery only with another battery that has been qualifiedwith the system per this standard, IEEE-Std- 1725. Use of unqualifiedbattery or charger may present risk of fire, explosion, leakage or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service center for inspection before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors.This device is intended for use when supplied with power from the following chargers: AC-50 and CA-190CD. The exact Nokia charger model number may vary depending on the plug type, identified by E, X, AR, U, A, C, K, or B.Use the battery and charger for their intended purposes only. Only use battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Improper battery use may result in a fire, explosion or other hazard. Do not modify, attempt to insert foreign objects into the phone, battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
66Chapter 18Make an emergency callMake sure the phone is switched on. Check for adequate signal strength. You may also need to do the following:1. Insert a SIM card.2. Deactivate call restrictions you have activated for your phone, such as call barring, xed dialling, or closed user group.3. Make sure airplane mode is not switched on.4. If the phone screen and keys are locked, unlock them. 5. Press .6. Tap .7. Tap Enter the ocial emergency number for your present location. Emergency call numbers vary by location.8. Tap call.Give the necessary information as accurately as possible. Do not end the call until given permission to do so.Important:Small childrenYour device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.Medical devicesOperation of radio transmitting equipment, including wireless phones, may interfere with the function of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine whether they are adequately shielded from external radio frequency energy.Implanted medical devicesManufacturers of medical devices recommend a minimum separation of 15.3 centimeters (6 inches) between a wireless device and an implanted medical device, such as a pacemaker or implanted cardioverter debril-lator, to avoid potential interference with the medical device. Persons who have such devices should:•  Always keep the wireless device more than 15.3 centimeters (6 inches) from the medical device.•  Not carry the wireless device in a breast pocket.•  Hold the wireless device to the ear opposite the medical device.•  Turn the wireless device o if there is any reason to suspect that interference is taking place.•  Follow the manufacturer directions for the implanted medical de-vice.•  If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.NickelThe surface of this device does not contain nickel in the platings. The surface of this device contains stainless steel.Part of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased.Additional safety informationActivate both cellular and internet calls, if your phone sup-ports internet calls. The phone may attempt to make emer-gency calls both through cellular networks and through your internet call service provider. Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phonefor essential communications like medical emergencies.Note: Using WLAN may be restricted in some countries. For example,in the EU, you are only allowed to use 5150- 5350 MHz WLAN indoors, and in the USA and Canada, you are only allowed to use 5.15-5.25 GHz WLAN indoors. For more information, contact your local authorities.
67Chapter 18Accessibility solutionsNokia is committed to making mobile phones easy to use for all indi-viduals, including those with disabilities. For more information, visit the Nokia website at www.nokiaaccessibility.com.HearingSome wireless devices may interfere with some hearing aids.Warning:When you use the headset, your ability to hear outside sounds may be aected. Do not use the headset where it can endanger your safety. Your mobile device complies with FCC rules on hearing aid compat-ibility. These rules require an M3 microphone or higher. The M value of your device microphone is marked on the device sales package. To determine the M-rating of your hearing aid and compatibility with this device, consult your hearing health professional. For more information about accessibility, see www.nokiaaccessibility.com. To use a telecoil-equipped hearing aid with this device, activate the hearing aid (T switch) and the device telecoil. The sound quality depends on the type of your hearing aid.Warning:For hearing aid compatibility, you must turn o the Bluetooth connectivity.This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this device that have not been tested yet for use with hearing aids. It is important to try the dierent features of this device thoroughly and in dierent locations, using your hearing aid or cochlear implant, to determine whether you hear any interfering noise. Consult your network service provider about its return and exchange policies and for information on hearing aid compatibility.Operating environmentThis device meets radio frequency exposure guidelines in the normal use position at the ear or at least 1.5 centimeter (5/8 inch) away from the body. Any carry case, belt clip, or holder for body-worn operation should not contain metal and should position the device the above-stated distance from your body. To send data les or messages requires a quality connection to the network. Data les or messages may be de-layed until such a connection is available. Follow the separation distance instructions until the transmission is completed.VehiclesRadio signals may aect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection, electronic anti lock braking, electronic speed control, and air bag sys-tems. For more information, check with the manufacturer of your ve-hicle or its equipment. Only qualied personnel should install the device in a vehicle.Faulty installation or service may be dangerous and may invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry am-mable liquids, gases, or explosive materials in the same compartment as the device, its parts, or accessories. Remember that air bags inate with great force. Do not place your device or accessories in the air bag deployment area. Potentially explosive environmentsSwitch o your device in any area with a potentially explosive atmo-sphere, for example near gas pumps at service stations. Sparks in such areas could cause an explosion or re resulting in bodily injury or death. Observe restrictions in fuel service stations, storage, and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always,
68Chapter 18clearly marked. They include areas where you would be advised to turn o your vehicle engine, below deck on boats, chemical transfer or stor-age facilities and where the air contains chemicals or particles such as grain, dust, or metal powders. You should check with the manufacturers of vehicles using liqueed petroleum gas (such as propane or butane) to determine if this device can be safely used in their vicinity.Certication information (SAR)This mobile device meets guidelines for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by interna-tional guidelines. These guidelines were developed by the independent scientic organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.The exposure guidelines for mobile devices employ a unit of measure-ment known as the Specic Absorption Rate or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0 watts/kilogram (W/kg) averaged over 10 grams of tissue. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certied power level in all tested frequency bands. The actual SAR level of an operating device can be below the maximum value because the device is designed to use only the power required to reach the network. That amount changes depending on a number of factors such as how close you are to a network base station. Use of device accessories may result in dierent SAR values. SAR values may vary depending on national reporting and testing requirements and the network band. Additional SAR information may be provided under product information at www.nokia.com. Your mobile device is also designed to meet the requirements for expo-sure to radio waves established by the Federal Communications Com-mission (USA) and Industry Canada.These requirements set a SAR limit of 1.6 W/kg averaged over one gram Message from the FDAThe U.S. Food and Drug Administration (FDA) provides the following consumer information about wireless phones.See http://www.fda.gov/cellphones for updated information.Do wireless phones pose a health hazard?The available scientic evidence does not show that any health prob-lems are associated with using wireless phones. There is no proof, how-ever, that wireless phones are absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health eects (by heating tissue), exposure to low level RF that does not produce heating eects causes no known adverse health eects. Many studies of low level RF exposures have not found any biological eects. Some studies have suggested that some biological eects may occur, but such ndings have not been conrmed by additional research. In some cases, other researchers have had diculty in reproducing those studies, or in deter-mining the reasons for inconsistent results.What is the FDA’s role concerning the safety of wireless phones?Under the law, FDA does not review the safety of radiation emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio frequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientic data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following:of tissue. The highest SAR value reported under this standard during The highest SAR value under the ICNIRP guidelines for use of the device at the ear is 0.88 W/kg. product certication for use at the ear is 1.44 W/kg and when properlyworn on the body is 1.38 W/kg.
69Chapter 18•  Support needed research into possible biological eects of RF of the type emitted by wireless phones;•  Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; •  Cooperate in providing users of wireless phones with the best possible information on possible eects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for dierent aspects of RF safety to ensure coordinated eorts at the federal level. The following agencies belong to this working group:•  National Institute for Occupational Safety and Health•  Environmental Protection Agency•  Federal Communications Commission•  Occupational Safety and Health Administration•  National Telecommunications and Information AdministrationThe National Institutes of Health participates in some interagency working group activities, as well.FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety ques-tions about wireless phones.FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the pri-mary subject of the safety questions discussed in this document.What is the FDA doing to nd out more about the possible health eects of wireless phone RF?FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the eects of exposure to radio frequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An inuential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new re-search programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do re-search on wireless phone safety. FDA provides the scientic oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both labora-tory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.What steps can I take to reduce my exposure to radio fre-quency energy from my wireless phone?If there is a risk from these products - and at this point we do not know that there is - it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to mini-mize your exposure to radio frequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure.If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops o dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientic data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce
70Chapter 18your RF exposure from wireless phone use.What about children using wireless phones?The scientic evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radio frequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill eects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientic evi-dence that any health hazard exists.Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits re-duce risks. Hands-free kits can be used with wireless phones for conve-nience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones mar-keted in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either conguration should result in compliance with the safety limit.Do wireless phone accessories that claim to shield the head from RF radiation work?Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some prod-ucts that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products gener-ally do not work as advertised. Unlike “handfree” kits, these so-called “shields” may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal trade Commission (FTC) charged two companies that sold devices that claimed to protect wire-less phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim.How does the FCC audit cell phone RF?After FCC grants permission for a particular cellular telephone to be marketed, FCC will occasionally conduct “post-grant” testing to deter-mine whether production versions of the phone are being produced to conform with FCC regulatory requirements. The manufacturer of a cell phone that does not meet FCC’s regulatory requirements may be required to remove the cell phone from use and to refund the purchase price or provide a replacement phone, and may be subject to civil or criminal penalties. In addition, if the cell phone presents a risk of injury to the user, FDA may also take regulatory action. The most important post-grant test, from a consumer’s perspective, is testing of the RF emissions of the phone. FCC measures the Specic Absorption Rate (SAR) of the phone, following a very rigorous testing protocol. As is true for nearly any scientic measurement, there is a possibility that the test measurement may be less than or greater than the actual RF emitted by the phone. This dierence between the RF test measurement and actual RF emission is because test measurements are limited by instru-ment accuracy, because test measurement and actual use environ-ments are dierent, and other variable factors. This inherent variability is known as “measurement uncertainty.” When FCC conducts post-grant testing of a cell phone, FCC takes into account any measurement uncertainty to determine whether regulatory action is appropriate. This approach ensures that when FCC takes regulatory action, it will have a sound, defensible scientic basis. 
71Chapter 18FDA scientic sta reviewed the methodology used by FCC to measure cell phone RF, and agreed it is an acceptable approach, given our current understanding of the risks presented by cellular phone RF emissions. RF emissions from cellular phones have not been shown to present a risk of injury to the user when the measured SAR is less than the safety limits set by FCC (an SAR of 1.6 w/kg). Even in a case where the maxi-mum measurement uncertainty permitted by current measurement standards was added to the maximum permissible SAR, the resulting SAR value would be well below any level known to produce an acute ef-fect. Consequently, FCC’s approach with measurement uncertainty will not result in consumers being exposed to any known risk from the RF emitted by cellular telephones.FDA will continue to monitor studies and literature reports concerning acute eects of cell phone RF, and concerning chronic eects of long-term exposure to cellular telephone RF (that is, the risks from using a cell phone for many years). If new information leads FDA to believe that a change to FCC’s measurement policy may be appropriate, FDA will contact FCC and both agencies will work together to develop a mutually acceptable approach. Updated July 29, 2003Message from the CTIA (The Wireless Association)© 2006 Cellular Telecommunications & Internet Association.All Rights Reserved. 1400 16th Street, NW Suite 600, Washington, DC 20036. Tel: (202) 785-0081.Safety is the most important call you will ever make.A guide to safe and responsible wireless phone use while drivingWireless devices give consumers the freedom to stay connected with family and friends, to conduct business and to have fun virtually any-time, anywhere. But, when it comes to using wireless phones behind the wheel, it’s important to remember that safety always comes rst.Drivers face many distractions in the car – from eating and drinking to playing music or talking with other passengers. The wireless industry has worked closely with the public safety community, to help educate drivers on the range of distractions they face behind the wheel as well as when it is appropriate to place or receive a wireless phone call. Edu-cational eorts that provide practical and sound advice, rather than legislation, are the best methods to truly aect driver behavior in a positive way.Through industry-sponsored public service announcements and out-reach, drivers are reminded to, before reaching for the phone while driving, ask themselves, “Is this call necessary?” If it is necessary to use a wireless phone while driving, the wireless industry encourages drivers to follow some basic do’s and don’ts to ensure that a wireless phone doesn’t become a distraction.Your wireless phone can be your best traveling partner – oering a life-line in emergencies, helping to locate directions and keeping you con-nected with family and friends when necessary. In fact, wireless phones are one of the best safety tools drivers can have on the road. Every day, more than 200,000 calls are made from wireless phones to 911 or other emergency services. That’s about 140 calls every minute. More Ameri-cans are using their wireless phones to report emergencies, to prevent crimes, and even to save lives.But safety should be every driver’s top priority. That means making good judgment calls about when it’s appropriate to use your wireless phone. It also means keeping your eyes on the road and being cautious and courteous of other drivers. Every state has hazardous or inatten-tive driving laws to discourage distracted driving – no matter what the cause.Driving TipsIf it is necessary to use a wireless device while driving, the wireless industry encourages drivers to follow some basic do’s and don’ts to ensure that a wireless device doesn’t become a distraction.1. Get to know your wireless phone and its features such as speed dial and redial.2. Position your wireless phone within easy reach.3. Dial sensibly and assess the trac; if possible, place calls when you 
72Chapter 18are not moving.4. Let the person you are speaking with know you are driving; if neces-sary, suspend the call in heavy trac or hazardous weather condi-tions.5. Do not take notes or look up phone numbers while driving. Use a hands-free device for convenience and comfort.6. Do not engage in stressful or emotional conversations that might divert your attention from the road.7. Dial 911 or other local emergency numbers to report serious emer-gencies — it’s free from your wireless phone!8. Use your wireless phone to help others in emergencies.9. Call roadside assistance or a special non-emergency wireless num-ber when necessary.So, play it safe and remember, with wireless, safety is your call!For more information, please call 1-888-901-SAFE. For updates: http://www.ctia.org/consumer_info/safety.NOKIA MANUFACTURER’S LIMITED WARRANTY FOR NOKIA WITH WINDOWS PHONEThis Manufacturer’s Limited Warranty(“Warranty”) is applicable only for authentic Nokia products with Win-dows Phone sold through Nokia authorized channels in the United States of America.1. GENERALNokia Inc. (“Nokia”) provides this Warranty for the Nokia product(s) included in the original sales package (“Product”).Your Product is a sophisticated electronic device. Nokia strongly encour-ages you to read and follow its user guide. Please also note that your Product may contain parts, which can be damaged if not handled very carefully.During the warranty period, Nokia or a Nokia authorized service center will remedy defects in materials and workmanship that result in Product failure during normal usage free of charge and in a commercially rea-sonable time by either repairing or replacing your Product at its option. If Nokia replaces the Product, the replacement Product will be subject to your rights set forth in this Warranty for the remaining warranty period of the original product.2. WARRANTY PERIODThe warranty period starts when the Product is sold to an end-user for the rst time. This can be evidenced either by (i) the proof of purchase issued by the rst retailer or (ii) the date Your Product has rst been registered by Nokia.Nokia warrants the items in the sales pack as follows:(i) Twelve (12) months for the main device;(ii) Twelve (12) months for the main device battery and accessories (i.e. chargers and headsets);(iii) If your device came packaged witha removable memory card, the warranty on that memory card is twenty-four (24) months; and(iv) Three (3) months for the CD-ROM and carrying cases.No repair or replacement will renew or extend the warranty periods. However, original or replacement parts or replacement Products provid-ed under this Warranty will be covered by this Warranty for the remain-der of the original warranty period or for ninety (90) days from the date of repair or replacement, whichever is longer.3. HOW TO OBTAIN YOUR WARRANTY SERVICE•  Your name, address, telephone number, Nokia user account details, and other contact information;For questions regarding your plans, billing, or network issues, please contact your operator. If you reside in the United States of America and want more information on how to obtain your warranty service, please visit www.nokia.com/us-en/.When contacting Nokia for a warranty service, please have the follow-ing information readily available:
73Chapter 18•  Your Product type, name, model number, product code, and serial number, which are available from the sales package of your Prod-uct;•  Date and place of purchase, as well as the name of the retailer from whom your Product was rst purchased; and •  A short description of the issue aecting your Product.If you visit a Nokia authorized service center for assistance under this Warranty, please remember to bring along a copy of the original proof of purchase.You must inform Nokia or a Nokia authorized service center of the issue aecting your Product within a reasonable time from noticing it and always before the applicable warranty period expires (see section 2 above).4. WHAT THIS WARRANTY DOES NOT COVERNokia does not provide a warranty for the following:•  User guides;•  Any third party software, settings, content, data, or links installed or downloaded onto your Product at any time;•  Nokia and third party services or enabling clients (please read the terms and conditions that may accompany the services to review your applicable rights and obligations);•  Normal wear and tear;•  Reduced charging capacity of the battery, which is a result of the natural end of life process of batteries;•  Defects or damage caused by: (a) misuse, (b) exposure to abnormal conditions, improper storage, exposure to moisture or dampness, (b) not using your Product in accordance with the user guide, (c) us-ing your Product with, or connecting it to, any product, accessory, software, or service not manufactured or supplied by Nokia, (d) any products combined with your Product by a third party, or (e) other acts beyond Nokia’s reasonable control;•  Damage caused by hacking, cracking, viruses, or other malware, or by unauthorized access to services, accounts, computer systems or networks;•  Pixel defects in your Product’s display that are within the scope of industry standards;•  Loss or corruption of, or damage to, data or the recreation or trans-fer thereof even if such loss was a result of a defect in the Product;•  Nokia software. For the purposes of this Warranty, all software (including updates and upgrades) that Nokia has preinstalled on the Product and which is necessary for its normal operation is consid-ered Nokia software. Nokia does not warrant that any Nokia soft-ware (including updates and upgrades) provided with, in, or for your Product will meet your requirements, work in combination with any hardware or software not provided by Nokia, that the operation of Nokia software will be uninterrupted or error free or that any de-fects in the software are correctable or will be corrected.Software (including updates and upgrades to software) is provided “as is” and “as available” without any express or implied warranties or representations of any kind, and Nokia disclaims any such warranties and representations to the fullest extent permitted by applicable law. Without limiting the generality of the foregoing, NOKIA EXPRESSLY DIS-CLAIMS ANY WARRANTIES OR REPRESENTATIONS OF NON INFRINGE-MENT, FITNESS FOR A PARTICULAR PURPOSE OF THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE), OR THAT THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE) IS ERROR FREE OR ITS USE UNINTERRUPTED. For Nokia software related defects, Nokia or a Nokia authorized service center will make available the latest version of the Nokia software for re-installation on your Prod-uct. Some Nokia software may be subject to separate licence terms. Please refer to www.nokia.com or the license terms, which apply to the Nokia software, for information on support that may be available for it. This Warranty is not valid if:•  Your Product has been (a) opened, modied, or repaired without Nokia’s authorization, or (b) repaired with unauthorized spare parts. Unauthorized repair or replacement of any Parts in the Product will, to the fullest extent permitted under applicable law, void this War-ranty and any of your rights set forth herein.
74Chapter 18•  Your Product’s serial number, the mobile accessory date code, or the IMEI number has been re-moved, erased, defaced, altered or if these are illegible in any way.•  Your Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to inuence from chemical products.•  The software your product runs on has been modied.5. OTHER IMPORTANT NOTICESAn independent operator provides the SIM card and the cellular or other network or system on which your Product operates. Therefore, Nokia does not assume any responsibility for the operation, availability, cover-age, services, or range of the cellular or other networks or systems.Before Nokia or a Nokia authorized service center can repair or replace your Product, the operator may need to unlock the SIM-lock or other lock that may lock your Product to a specic network or operator. In these situations, please rst contact your operator and request it to unlock your Product. All parts of your Product that Nokia has replaced become Nokia’s prop-erty. When repairing or replacing your Product, Nokia may use new or re-conditioned parts or products.If this Warranty does not cover your Product or the issue based on which it requires service, Nokia and its authorized service centers re-serve the right to charge for the repair or replacement of your Product, as well as a handling fee.Your Product may contain country specic elements, including soft-ware. The warranty services available in a particular country may be limited to the Products and country specic elements available in that country. Also, if your Product has been re-exported from its original destination to another country, your Product may contain country specic elements that are not considered a defect under this Warranty even if they would not be operational.6. LIMITATION OF NOKIA’S LIABILITYThis Warranty is your sole and exclusive remedy against Nokia and Nokia’s sole and exclusive liability with respect to defect and damage in your Product. This Warranty replaces all other Nokia warranties and liabilities, whether oral, written, (non-mandatory) statutory, contractual, in tort, or otherwise, including, without limitation, and where permit-ted by applicable law, any implied conditions, warranties, or other terms as to satisfactory quality or tness for a particular purpose. However, this Warranty shall neither exclude nor limit i) any of your legal (statu-tory) rights under the applicable laws or ii) any of your rights against the seller of the Product.TO THE EXTENT PERMITTED BY APPLICABLE LAW(S), NOKIA SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE, EITHER EXPRESSLY OR IMPLIC-ITLY, FOR ANY DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RE-SULTING FROM LOSS OF, DAMAGE TO, OR CORRUPTION OF, CONTENT OR DATA OR THE RECREATION OR TRANSFER THEREOF EVEN IF SUCH LOSS, DAMAGE, OR CORRUPTION WAS A RESULT OF A DEFECT IN YOUR PRODUCT AND FOR ANY LOSS OF PROFIT, PRODUCTS OR FUNCTION-ALITY, BUSINESS, CONTRACTS, REVENUES OR ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES, OR FOR ANY INDIRECT, CONSE-QUENTIAL OR SPECIAL LOSS OR DAMAGE. NOKIA’S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF YOUR PRODUCT. The limitations in this clause 6 shall not apply in case of Nokia’s gross negligence or intentional misconduct or in case of death or personal injury resulting from Nokia’s proven negligence. Please note that you should always back up all data and content (including, without limitation, any licence numbers and activation codes) stored on your Product before taking your Product in for service since service activities will erase all data from your Product.Nokia Inc.200 South MathildaSunnyvale, California94086NOKIA SERVICE TERMS
75Chapter 18Terms of Use1. AcceptanceThese Nokia Service Terms together with the Privacy Policy and all other additional terms and information that may be provided within the Ser-vice (collectively “Terms”) govern your use of the service, site, content and software (collectively the “Service”). By registering for or using the Service or any portion of it you accept the Terms. The Terms constitute an agreement between you and Nokia Corporation, Keilalahdentie 2-4, 02150 Espoo, Finland including its aliates and suppliers (collectively “Nokia”), dening your and Nokia’s rights and responsibilities with re-spect to the Service.2. EligibilityTo use the Service, you must be at least thirteen (13) years of age. If you are under thirteen (13) years of age, or at least thirteen (13) years of age but a minor where you live, you must have your parent or legal guard-ian accept your registration on your behalf and approve your use of the Service. Anyone completing the registration must be legally competent.3. Registration and TerminationTo use a Service you may need to register and create a Nokia account with username and a password. You may need to provide us with cer-tain personal and other information. Nokia may verify your email ad-dress before account can be used. Upon rst use of your device and each time you update the Nokia device software, a text message will be sent to Nokia. The creation of a Nokia account will require data trans-mission. Data transmission costs may apply.You agree to provide truthful and complete information when you register for the Service and to keep that information updated. You must take due care to protect your username and password against misuse by others and promptly notify Nokia about any misuse. You, and your parent or legal guardian if you are a minor, are personally responsible for any use of the Service.You may terminate your registration if you no longer wish to use the Service. After termination, you will no longer have access to the Ser-vice. Nokia may terminate your registration or restrict your access to certain parts of the Service if Nokia reasonably believes that you have breached the Terms or with prior notice if you have not signed into the Service with your username in the past six (6) months.Except as set forth in the Privacy Policy, Nokia is not responsible for any removal or loss of the information or content you have submitted to the Service. When information or content is removed from the Service by either you or Nokia, traces or copies may still remain elsewhere.4. LicensesNokia grants you a non-exclusive, nontransferable license, revocable at any time at Nokia’s sole discretion, to access and use the Service strictly in accordance with the Terms. Use of the Service does not grant you any intellectual property rights in or to any information or content in the Service.As part of the Service, Nokia may provide you with content developed by Nokia or its licensors (“Content”). Nokia grants you a non-exclusive and perpetual license to use Content for the purpose it is intended, unless otherwise dened in the applicable Terms or the purchase order. Some Content may only be available to residents of certain geographi-cal areas. You are bound by any restrictions applicable to specic Con-tent you obtain through the Service. Any license acquired to third-partyContent is a binding agreement between you and the third-party Content provider. You have only the rights to the Content which are expressly granted here. As part of the Service, Nokia may provide you with certain software developed by Nokia or, its licensors (“Software”). Your use of Software may be subject to separate terms and conditions that you must accept before using the Software.If there are no separate terms and conditions applicable to such Soft-ware, the following terms apply: Nokia grants to you limited, non-ex-clusive, non-transferable right to install and use the Software on your computer and/or mobile device. You may not copy the Software, except to make a single archival backup copy. You may not distribute, transfer the right to use, modify, translate, reproduce, resell, sublicense, rent, lease, reverse engineer, or otherwise attempt to discover the source code of or make derivative works of the Software. For open source
76Chapter 18licensed software, applicable open source license terms apply.The Software may be subject to export controls under the U.S. Export Administration Regulations and other import or export control regula-tions. You agree to strictly comply with all applicable import and export-regulations and acknowledge that you have the responsibility to obtain licenses to export, re-export, transfer, or import such Software.You may be able to submit information or content (“Material”) to the Service. Nokia does not claim ownership in your Material. Your submis-sion of Material does not transfer ownership of rights of the Material to Nokia. Nokia is only transmitting the Material and is not responsible for editorial control over it. By submitting Material to the Service you grant Nokia a worldwide, non-exclusive, sub-licensable, assignable, fully paid-up, royalty-free, perpetual and irrevocable license to use, copy, publicly perform, display, distribute in any media and modify the Material to in-corporate the Material into other works, and to grant similar sublicenses to the extent necessary for Nokia to provide the Service. You may be able to adjust this grant in the privacy and other settings of the Service.You are solely responsible for taking backup copies of the data you store on the Service, including Content you upload.If the Service is discontinued or canceled, Nokia may permanently delete your data. Nokia has no obligation to return data to you after the Service is discontinued or canceled.5. Using the ServiceYou agree to:•  Comply with applicable laws, the Terms and good manners;•  Use the Service only for your personal, non-commercial purposes; Not submit unlawful, oensive, inaccurate, misleading, abusive, pornographic, harassing, libelous or otherwise inappropriate Mate-rial;•  Obtain any consents, permission or licenses that may be legally required for you to submit any Material;•  Respect the privacy of others;•  Not distribute or post spam, unreasonably large les, chain letters, pyramid schemes, viruses; or•  Not use any other technologies or initiate other activities that may harm the Service, or the interest or property of the Service users;•  Not use any automated systems or means to access, acquire, copy or monitor any part of the service;•  Be responsible for the consequences related to the Material that you post.Nokia may but has no obligation to:•  Monitor or moderate any Content or Material;•  Remove any Material from the Service; and•  Restrict access to any part of the Service at any time in its sole discretion.6. ContentBefore downloading or accessing any Content, please check whether the Content which you wish to access is restricted by age or marked as potentially ‘oensive’ or ‘explicit’. Nokia shall not be responsible for any claims or oense caused or suered by you accessing such Content.You agree:•  To use the Content only for your personal, noncommercial pur-poses;•  To use the Content in accordance with the restrictions set out in the applicable laws, additional terms, guidelines and policies or on the product pages that apply to that particular piece of the Content;•  Not to make copies, give, sell, resell, loan, rent, oer, broadcast, send distribute, transfer, communicate to the public, reproduce, modify, display, perform, commercially exploit or make the Content available unless otherwise authorized in the applicable Terms and to advise Nokia promptly of any such unauthorized use;•  Not to remove, circumvent, reverse engineer, decrypt, or otherwise alter or interfere with any applicable usage rules or attempt to circumvent digital rights management or copy protection features associated with the Content or any other technologies used to control the access to or use of the Content or its identifying infor-
77Chapter 18mation;•  Not to use any automated systems or means, except for those provided by us, for the selection or downloading of the Content;•  Not to give out your password or otherwise allow other people to access the Content. The restrictions on copying that apply to ap-plicable media also apply to the Content accessed as part of this Service.The Content is owned and/or controlled by Nokia and/or its respective licensors and is protected by intellectual property laws. The third party Content provider is solely responsible for any Content it provides, any warranties to the extent that such warranties have not been disclaimed and for any claims you may have relating to that Content or your use of that Content. However, Nokia may enforce the third party Content license terms against you as a third party beneciary of those terms. The third party Content providers are third-party beneciaries under-these Terms and may enforce the provisions that directly concern the Content in which they have rights. Nokia may be acting as an agent for third party Content provider in providing the Content to you. Nokia is not a party to the transaction between you and the third party Content provider for such Content.7. Allegations of Copyright InfringementYou may notify Nokia of copyright infringement on the Service by providing notice (a) by email with “Copyright Notication” in the subject line to copyright.notices@nokia. com, (b) by a document titled “Copy-right Notication” mailed to Nokia, Attn: Copyright Agent, 102 Corporate Park Drive, White Plains, NY 10604, USA or (c) via the online form, if available. Your notice must:•  Identify the original copyrighted work you claim is infringed;•  Identify the content on the Service that you claim is infringing the copyrighted work.•  Please provide enough detail for Nokia to locate the allegedly in-fringing content on the Service; provide your contact information, including your full name, mailing address, telephone number, and email address, if available; •  Provide a statement that you have a good faith belief that the use of the content in the manner complained of is not authorized by the copyright owner, its agent, or the law; •  Provide this statement: “I swear, under penalty of perjury, that the information in this notication and complaint is accurate and that I am the copyright owner, am authorized to act on behalf of the copyright owner of an exclusive right that is infringed.”; and pro-vide your signature, as applicable.8. NoticesNokia may post notices within the Service. Nokia may also send you notices about products and Services to the email address or telephone number you have provided to us. You are deemed to have received suchnotices at the latest within seven (7) daysfrom Nokia sending or posting those. Your continued use of the Services constitutes your receipt of all notices regardless of delivery method.9. FeesYour use of the Service may be or may become subject to charges. Any fees charged by Nokia will be announced separately in connection with the Service. Use of the Service may involve transmission of data through your service provider’s network. Prices listed within the Service do not include possible data transmission, text message, voice or other service provision charges by your network service provider. Nokia as-sumes no responsibility for the payment of any charges of your ser-vice providers.10. Order and Payment Terms“Order” shall mean the selection of payable Content and/or subscrip-tion to Content oered by Nokia and available in the Service and submission of payment method, as well as submitting the order by selecting the “buy”, “ok”, “I accept” or other similar conrmation of acceptance in the order ow or providing other indication of accep-
78Chapter 18tance terms that are presented to you in the order ow.To place an Order within the Service, you must have reached the age of legal competence according to the applicable legislation. If you have not reached the age of legal competence, you may place Orders only with the prior consent of your parent or legal guardian. You agree that all Orders shall be legally valid and binding. All Orders are subject to ac-ceptance by Nokia.You may pay by credit or debit card, network service provider billing, or other payment methods if available. Your credit or debit card must have a billing address in the country where the Content is oered by the Service. Nokia will charge your credit card or debit your bank account within a reasonable time after you have made your Order. All credit card payments are subject to validation checks and authorization by the card issuer.If you choose network service provider billing, charges will appear on your mobile phone bill or be deducted from your prepaid account if it is a prepaid account. Some network service providers may subject your usage of the Service to additional terms and conditions including placing limits on the amount of charges possible with network service provider billing. Charges in excess of network service provider limits or account balance may be rejected. You agree to pay the charges related to your Order, to ensure that the instrument of payment is valid at the time of the Order, that you are the rightful holder of the instrument and that the instrument is used within its credit limits.The Content that is delivered is licensed to you. You agree to use such Content solely as permitted in these Terms and in any additional terms that you may be presented in the order ow. The Service may oer subscriptions. You authorize the Service to place a periodical charge during the period of the subscription. The Service may also oer a trial period. If your Order involves a trial period (also known as try-and-buy), you may be charged when the trial period expires, unless you cancel in accordance with the subscription/trial terms. The prices in the Ser-vice may change from time to time. Prices include applicable taxes in eect at the time of your transaction, unless otherwise stated. There may be instances where you incur additional charges from your bank or credit card provider based on currency conversion rates used and/or additional fees assessed. Nokia assumes no responsibility for the payment of bank or any other third party service fees or charges.11. Cancellations and RefundsYou agree to the electronic delivery of content being initiated concur-rently with the placement of your Order. You will not be able to cancel your Order once it has been processed. The nature of the Content is such that it cannot be returned. In the event that after your Order you discover and promptly inform Nokia within 48 hours that (a) the Con-tent you have ordered is faulty; (b) the Content Nokia delivers to you does not match the description of the Content you ordered via the Service; or (c) technical problems delayed or prevented delivery of your Content or accidental multiple orders caused by such technical prob-lems, your sole and exclusive remedy with respect to such Content will be either replacement of such Content, or refund of the price paid for such Content, as determined solely by Nokia. Otherwise, no refunds are available. If you encounter any of the above issues, please contact Nokia Customer Support.Please note that Nokia may not be able to process your customer sup-port request if you are unable to provide your transaction ID, which is provided to you by Nokia following your Order from the Service. Nokia may only process refunds for Content where the total price is above the monetary limit stipulated in applicable local legislation.12. Feedback to NokiaBy submitting any ideas, feedback and/or proposals (“Feedback”) to Nokia through the Service or other means, you acknowledge and agree that: (1) Nokia may have similar development ideas to the Feedback; (2) your Feedback does not contain condential or proprietary information of you or any third party; (3) Nokia is not under any obligation of con-dentiality with respect to the Feedback; (4) Nokia may freely use, distribute, exploit and further develop and modify Feedback for any purpose; and (5) you are not entitled to any compensation of any kind from Nokia.13. Social Activities and Location Sharing
79Chapter 18You may use features in the Service to share your location, status, content, Materials or personal information or to interact with other users, sites and services. By using these features you agree that Nokia may use and provide that information to other services and persons with whom you choose to interact or share this information. Users of these services and persons, such as your contacts, may see your loca-tion, status and/or personal information. In using these features you agree not to share information, Content or Material or to link to any ser-vice or site that: (a) contains content or other material that is illegal or inappropriate; or (b) exploits intellectual property rights without autho-rization or encourages users to piracy. Any interaction does not involve Nokia and is solely between you and the other user(s).14. Availability and Technical RequirementsThe availability of Content and the Service may vary and is subject to Nokia’s sole discretion. Nokia expressly disclaims any representation or warranty that any particular Content or Service will be available. The Service may not be available in all countries and may be provided only in selected languages. The Service, operations and some features may also be dependent on the network, compatibility of the devices used and the content formats supported.To access the Service, you may need to download a specic piece of software developed by Nokia or by another party. Nokia may, in its sole discretion, change, correct or discontinue the Service in whole or in part. The Service may not be available during maintenance breaks and other times. To ensure you have the latest Nokia device software and applications, your device may automatically check for the availability of software updates from Nokia. If any are detected you will be prompt-ed to approve the installation.You may disable automatic checking for updates through settings in your device. You may also install software through available software update channels. If Nokia considers a Software update to be important or critical you may not be able to continue using the previous version of the Software or Service until you install the update. Nokia may disable any Content or Software contained in your Service account for any rea-son and remove any Content or Software and/or disable copies of any application on your device in order to protect the Service, application providers, wireless carriers over whose network you access the service or any other a ected or potentially a ected parties.A particular service may be a pre-release version, for example a beta release, and may not work in the way a nal version works. Nokia may signicantly change any version of Service or Software or decide not to release a nal version.15. Links to Third Party Sites and ContentNokia may include access to sites and services on the Internet or pre-loaded clients that enable you to interact with sites and services that are owned or operated by third parties and that are not part of the Service. You must review and agree to the terms and conditions of these sites or services before using these sites or services. Nokia has no control over the third party content, sites or services and assumes no responsibility for services provided or material created or published on these third-party sites or services. A link to a third-party site does not imply that Nokia endorses the site or the products or services refer-enced in the site.In addition, you and other users may create content and links to content within the Service that has not otherwise been submitted to the Ser-vice. Nokia is not responsible for this type of content or links.16. AdvertisementsService may include advertisements. Advertisements may be targeted to the content or information stored on the Service, queries made through the Service, or other information.17. Personal DataThe Privacy Policy and any additional privacy information made available to you govern the use of your personal data.18. Limitation of LiabilityThe Service is provided on “AS IS” and “AS AVAILABLE” basis.Nokia does not warrant that the Service will be uninterrupted or error or virus-free. No warranty of any kind, either express or implied, including but not limited to warranties of title, non-infringement, merchantabil-
80Chapter 18ity, or tness for a particular purpose, is made in relation to the avail-ability, accuracy, reliability, information or content of the Service. You expressly agree and acknowledge that the use of the Service is at your sole risk and that you may be exposed to content from various sources. Except for liability for death or personal injury caused by its gross negli-gence or intentional misconduct, Nokia is not liable for any direct dam-ages caused by your use or inability to use the Service. In no case will Nokia be liable for any indirect, incidental, punitive or consequential damages resulting from your use or inability to use the Service.19. IndemnicationYou agree to defend and indemnify Nokia from and against all third party claims and all liabilities, assessments, losses, costs or damag-es resulting from or arising out of (i) your breach of the Terms, (ii) your infringement or violation of any intellectual property rights, other rights or privacy of a third party, or (iii) misuse of the Service by a third party where the misuse was made possible by your failure to take reasonable measures to protect your username and password against misuse.20. Miscellaneous20.1 Choice of LawThe Terms are governed by the laws of Finland without regard to its conicts of law provisions.20.2 ValidityThe Terms neither exclude nor limit any of your mandatory rights in your country of residence that cannot by law be waived. If a provision of the Terms is found to be invalid, the remaining provisions will not be aected and the invalid provision will be replaced with a valid provi-sion that comes closest to the result and purpose of the Terms. In the event one or more provisions of these Terms are not relevant to your use of the Service, it shall not impact the validity or enforceability of any other provision of the Terms or the Terms as a whole. If there is any conict between these Nokia Service Terms and the Privacy Policy, the provisions of these Nokia Service Terms prevail. The provisions of the Terms that are intended to survive termination of your registration remain valid after termination.20.3 Changes in TermsNokia may modify the Terms at any time without prior notice. If the Terms are changed in a material, adverse way, Nokia will provide a sepa-rate notice advising of the change.You are responsible for regularly reviewing the Terms. Your continued use of the Service constitutes your consent to any changes and modi-cation.21. Intellectual PropertyThe Service, Content and Software are protected under interna-tional copyright laws. Nokia claims copyrights in its Service, Con-tent, and Software to the maximum extent of the law. Subject to the Terms, Nokia retains all right, title and interest in the Service, its Con-tent, the Software and in all other Nokia products, software and oth-er properties provided to you or used by you through the Service.22. AssignmentNokia may assign its rights and obligations under these Terms to its corporate parent, its subsidiaries, or to any company under common control with Nokia. Additionally, Nokia may assign its rights and obliga-tions under these Terms to a third party in connection with a merger, acquisition, sale of assets, by operation of law or otherwise.WE CARE ABOUT YOUR PRIVACYNokia is committed to protecting your privacy and to complying with applicable data protection and privacy laws.This Privacy Policy (“Policy”) explains how we process personal data. Throughout this Policy the term “personal data” means information-relating to an identied or identiable individual (i.e. a natural person). “Nokia” refers to Nokia Corporation, including its aliates (also referred to as “we”, “us”, or “our”). This Policy applies for processing of your personal data where Nokia is the data controller or where we refer to the applicability of this Policy.We may provide additional privacy information in connection with our products and services through service descriptions and other notices. Such information prevails over this Policy to the extent of any con-
81Chapter 18ict. Third party services installed on your device may allow access to information available on your device. Our products or services may con-tain links to other companies’ websites and services that have privacy policies of their own. We recommend that you read the privacy policies of such third party services. Nokia is not responsible for the priva-cy practices or contents of any such third party services.By using this website and/or by submitting personal data to Nokia, you agree to the processing of your personal data as explained in this Policy. If you do not agree with this Policy, please do not use this website or provide Nokia with your personal data.What Data Do We Collect?We collect your personal data typically when you make a purchase, use or register into our products and services, take part in a campaign or otherwise interact with us. Below are examples of the categories of data we collect.•  Your use of our products and services. When you use our products and services your IP address, access times, the website you linked from, pages you visit, the links you use, the content you viewed and other such information your browser provides us with is au-tomatically collected by Nokia. Some of our mobile services may collect your unique mobile device identi ers, subscriber identity information, network service provider specic identi ers, network settings and other such information. When you use our products and services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile sub-scription number, may be transmitted to us by your mobile network provider.•  Information you provide us with. We may ask you to provide us with information such as your name, email address, street ad-dress, user names and passwords, your consents, preferences and feedback, information relating to your devices, age, gender, postal code and language preferences. Please note that certain non-identiable information collected from you may become person-ally identiable when you provide us with your personal data. We may also obtain, in accordance with applicable law, some personal data from list-rental companies and other such publicly available sources. Some of our services may allow you to submit information about other people, for example, if you make an order for a prod-uct that you wish us to send directly to another recipient.•  Your transactions with us. We collect information relating to your purchase and use of our products and services and your other interactions with us. Such information may include details of the queries or requests you have made, the products and services provided, delivery details, bank account number, credit card details, billing address, credit checks and other such nancial information, details of agreements between you and Nokia, records of con-tacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.•  Location data. Nokia’s location based services and features may use satellite, Wi-Fi or other network based location data, for ex-ample your IP address. Assisted positioning methods of the device, for example Assisted GPS, provide you with faster and more accu-rate location data. Use of assisted positioning methods may involve exchanging your location data, wireless network identiers along with your unique device or network service provider identiers with a location server. Nokia processes this information anony-mously. Depending on your positioning settings and your use of location services of other service providers your device may con-nect to other service providers’ servers, which are not controlled or operated by Nokia. We recommend you to check the privacy poli-cies of such service providers to understand how they process your location data. You can modify the positioning settings of your device from the device settings, for example change or disable positioning methods or location servers or modify the accuracy of your location data. Nokia o ers various location based ser-vices and features that may require the use of your location data. For example when you make a location based search, use location enhanced weather features or request for map data, your loca-
82Chapter 18tion data may be sent to Nokia to serve you with the right content. This may also include location based advertising. Some location based services may allow you to associate your personal data with your location. To learn more about available location based services and features, please refer to instructions and other support mate-rial for our products and services.Why Do We Process Personal Data?Nokia may process your personal data for the following purposes. Please note that one or more purposes may apply simultaneously.•  Providing products and services. We may use your personal data to provide you with our products and services, to process your order or as otherwise may be necessary to perform the contract be-tween you and Nokia, to ensure the functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and other misuses.•  Developing products and services. We may use your personal data to develop our products and services. However, for the most part we only use aggregate and statistical information for such pur-poses. We may combine personal data collected in connection with your use of a particular Nokia product and/or service with other personal data we may hold about you, unless such personal data was collected for a dierent purpose.•  Communicating with you. We may use your personal data to com-municate with you, for example to send you critical alerts and other such notices relating to our products and/or services and to con-tact you for consumer care related purposes. •  Marketing and making recommendations. We may use your per-sonal data to personalize our oering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying Nokia and third party content. We may use your personal data for direct marketing or research pur-poses, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products,services or promotions we may oer.•  First use of your Nokia. device. Depending on your device, a Nokia account may be created for you or you may need to sign in with your existing Nokia account when you rst use your device. In the activation process your username, email address, mobile number, unique mobile device identier and subscriber identity information will be sent to Nokia and we may associate this information with your Nokia account. This combined information may be used to ac-tivate your warranty and certain software licenses and to send you personalized messages, for example emails, text and other mes-sages. These messages may include information about Nokia’s products and services, such as tips and commercial oers. You may unsubscribe from these messages at any time for example by following the information in the message you receive after taking your device into use, instructions in the device or in the messages, through available prole management tools or contacting Nokia customer care.The collected information may also be used to display personalized content as well as to improve Nokia’s products and services. The above information may also apply in case you update the software of your device.Do We Share Personal Data?We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.•  Your consent and social sharing services. We may share your per-sonal data if we have your consent to do so. Some services may allow you to share your personal data with other users of the ser-vice or with other services and their users. Please consider care-fully before disclosing any personal data or other information that might be accessible to other users.•  Nokia companies and authorized third parties. We may share your personal data with other Nokia companies or authorized third parties who process personal data for Nokia for the purposes de-scribed in this Policy. This may include for example billing through your network service provider or otherwise, delivery of your pur-chases, providing services including customer service, managing
83Chapter 18and analyzing consumer data, credit checks, conducting market research and managing marketing and other such campaigns.•  When you purchase a Nokia product from us with a network ser-vice provider plan, we may need to exchange information with your network service provider to provide you with such service. We may conduct joint marketing and other communications with our partners, for example your mobile operator. To avoid duplicate or unnecessary communications and to tailor the message to you we may need to match information that Nokia has collected with information that the partner has collected where this is permit-ted by law. These authorized third parties are not permitted to use your personal data for any other purposes. We require them to act consistently with this Policy and to use appropriate security mea-sures to protect your personal data.•  International transfers of personal data. Our products and services may be provided using resources and servers located in various countries around the world. Therefore your personal data may be transferred across international borders outside the country where you use our services. In such cases we take steps to ensure that there is a legal basis for such a transfer and that adequate protec-tion for your personal data is provided as required by applicable law, for example, by using standard agreements approved by relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures.•  Mandatory disclosures. We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the coun-tries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in ac-cordance with applicable law to defend Nokia’s legitimate interests, for example, in civil or criminal legal proceedings.•  Mergers and Acquisitions. If we decide to sell, buy, merge or oth-erwise reorganize our businesses in certain countries, this may involve us dclosing personal data to prospective or actual purchas-ers and their advisers, or receiving personal data from sellers and their advisers.How Do We Address The Privacy of Children?Nokia products and services are typically intended for general audi-ences. Nokia does not knowingly collect information of children without the consent of their parents or guardians. Nokia publishes safety guide-lines for using internet services in our websites.How Do We Address Data Quality?We take reasonable steps to keep the personal data we possess ac-curate and to delete incorrect or unnecessary personal data. As certain Nokia products and services may allow you to manage your prole, we encourage you to access your personal data from time to time to ensure that it is correct.Please remember that in case of any changes it is your responsibility to update the personal data you have provided us with.What Steps Are Taken To Safeguard Personal Data?Privacy and security are key considerations in the creation and delivery of our products and services. We have assigned specic responsibili-ties to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of ac-tivities, including proactive and reactive risk management, security en-gineering, training and assessments. We take appropriate steps to ad-dress online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our databases containing personal data to authorized persons having a justied need to access such information.How Do We Use Cookies and Web Beacons?Cookies are small text les that are sent to your computer by a web server. We use cookies to provide benets to you. Session cookies remember the previous activity performed by you, for example an item you placed in a shopping cart.
84Chapter 18Persistent cookies are used to save your preferences over multiple sessions, for example personalization of settings on our websites. Cookies may be used to display targeted ads and recommendations, for example to eliminate showing the same ads to you multiple times or showing ads that we think are of interest to you based on your past ac-tions on our website. Cookies are also used to determine the eective-ness of our promotions and advertising campaigns and to improve our products and services.Nokia may use web beacons (or “pixel tags”) in connection with some of our websites. However, we do not use them to identify individual users personally. Web beacons are typically graphic images that are placed on a website and they are used to count visitors to a website and/or to access certain cookies. This information is used to improve our ser-vices. Web beacons do not typically collect any other information than what your browser provides us with as a standard part of any internet communication. If you turn o cookies, the web beacon will no longer be able to track your specic activity. The web beacon may, however, continue to collect information about visits from your IP address.Some Nokia websites or applications may utilize so called locally stored objects, such as Flash local shared objects (“Flash cookies”) or HTML5 Web Storage. Locally stored objects are used for similar purposes as cookies but typically may contain a greater amount and dierent types of data than browser cookies. For example, in Flash you can use the Flash Player Settings Manager to control the storage of local shared objects, including disabling the local shared object for certain websites only or disabling the storage of local shared objects completely for all websites. Some Nokia websites use third party advertising technologies, such as DoubleClick, to serve ads. DoubleClick uses a cookie to collect informa-tion about your visits to Nokia and third party websites. This informa-tion will be used to serve ads on Nokia and third party websites. The collected information will not be directly personally identi able nor will DoubleClick share the information with third parties. You may choose to disable the DoubleClick cookie at any time by using DoubleClick opt-out cookie. You may also go to networkadvertising.org to install an opt-out cookie.Most browsers allow you to disable or allow the use of cookies. You may also delete the cookies on your computer if your browser so permits. If you disable cookies, you may not be able to use certain parts of our services and you may need to re-install the opt-out cookie.What Are Your Rights?You have a right to know what personal data we hold about you. You have a right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated. You have a right to request that we stop processing your personal data for direct marketing or market research purposes.However, if you opt-out from marketing and other communications from Nokia, we may still send you critical alerts pertaining to our prod-ucts and services or contact you for these purposes.You may exercise your rights by contacting us through the contact points referred to below. In some cases, especially if you wish us to de-lete or stop processing your personal data, this may also mean that we may not be able to continue to provide the services to you. Please note that Nokia may need to identify you and to ask for additional informa-tion in order to be able to fulll your request. Please also note that applicable law may contain restrictions and other provisions that relate to your rights.We encourage you to use available prole management tools, for ex-ample Nokia account for the above purposes as such tools often pro-vide you with direct access to your personal data and allow you to e ectively manage it.Who Is The Controller of Your Personal Data?Nokia Corporation of Keilalahdentie 4, 02150 Espoo, Finland is the controller of your personal data. In addition, the Nokia aliate providing the product or service may be a controller of your personal data. You may nd the identity of the controller and its contact details by review-ing the terms and conditions of such a product or service or by using contact information provided in the applicable Nokia websites.
85Chapter 18DECLARATION OF CONFORMITY© 2012 Nokia. All rights reserved.Nokia, Nokia Care, and Nokia Connecting People are trademarks or reg-istered trademarks of Nokia Corporation. Nokia tune is a sound mark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby Laboratories.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nokia is under license.This product is licensed under the MPEG-4 Visual Patent Portfolio Li-cense (i) for personal and noncommercial use in connection with infor-mation which has been encoded in compliance with the MPEG-4 Visual Standard by a consumer engaged in a personal and noncommercial activity and (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use. Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See: www.mpegla.com.Downloading of maps, games, music and videos and uploading of im-ages and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission. The availability of particular products, services and features may vary by region. Please check with your local Nokia dealer for further details and availability of language options.© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, the Windows logo, Xbox LIVE, Bing, and Microsoft Oce are trademarks of the Microsoft group of companies.In matters pertaining to Nokia’s privacy practices you may also contact us at:Nokia Corporation c/o Privacy Keilalahdentie 4 02150 Espoo, FinlandUS Safe Harbor Privacy Framework Nokia Inc., 102 Corporate Park Drive White Plains, NY 10604 USA.USA adheres to the EU-US/Swiss-US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and En-forcement, and is registered with the U.S. Department of Commerce’s Safe Harbor Program. If you have questions or concerns about Nokia’s participation in the Safe Harbor Framework, please contact:Nokia Inc., 102 Corporate Park Drive, White Plains, NY 10604 USA.Attention: Legal Director, North America.If you believe Nokia Inc. has not satisfactorily addressed your data pri-vacy concerns, you may contact the EU Data Protection Panel at: Data Protection Panel Secretariat, Rue de Luxembourg 46 (01/126) B-1000 Brussels, BELGIUMor by visiting circa.europa.eu/Public/irc/secureida/safeharbor/home.Changes to This Privacy PolicyNokia may from time to time change this Policy or change, modify or withdraw access to this site at any time with or without notice. However, if this Policy is changed in a material, adverse way, Nokia will post a no-tice advising of such change at the beginning of this Policy and on this site’s home page for 30 days. We recommend that you revisit this Policy from time to time to learn of any such changes to this Policy.Hereby, NOKIA CORPORATION declares that this RM-860 product is incompliance with the essential requirements and other relevant provi-sions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at www.nokia.com/global/declaration.
86Chapter 18Reverse engineering of software in the device is prohibited to the ex-tent permitted by applicable law. Insofar as this user guide contains any limitations on Nokia’s representations, warranties, damages and liabili-ties, such limitations shall likewise limit any representations, warranties, damages and liabilities of Nokia’s licensors. The software in this device includes software licensed by Nokia from Microsoft Corporation or its aliates. To access the Windows Phone software license terms, from the home screen, swipe left, and select about. Please read the terms. Please note that using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Nokia or the party from which you purchased the device to determine its return policy. To the maximum extent permitted by applicable law, under no circum-stances shall Nokia or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential or indirect dam-ages howsoever caused.The contents of this document are provided ‘as is’. Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose, are made in relation to the accu-racy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice. FCC/MEXICO/INDUSTRY CANADA NOTICEThis device complies with part 15 of the FCC rules and Industry Canada license-exempt RSSstandard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Nokia couldvoid the user's authority to operate this equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 ofthe FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter- ference to radio communications. However, there is no guaran- tee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Consult the dealer or an experienced radio/TV technician for help.Reproduction, transfer, distribution, or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia operates a policy of continuousdevelopment. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
IndexAAdd writing languages ........................................................................................................ 23Airplane mode ...................................................................................................................... 24Alarms ................................................................................................................................... 57Appointments ...................................................................................................................... 57Automatic phone lock ......................................................................................................... 16BBack key ................................................................................................................................ 18Backup Assistant Plus ......................................................................................................... 31Barcodes ............................................................................................................................... 23Bing search ........................................................................................................................... 23Bluetooth ..............................................................................................................................28Browser cache ......................................................................................................................45Browser settings .................................................................................................................46CCalculator ..............................................................................................................................59Calendar ................................................................................................................................ 58Calls ......................................................................................................................................26Camera .................................................................................................................................. 39Charge the battery .............................................................................................................. 12Clock ...................................................................................................................................... 57Codes ......................................................................................................................................17Conference calls ................................................................................................................... 27ConnectionsCellular data connections ............................................................................................. 44Close network connections .......................................................................................... 44Wi-Fi network ................................................................................................................ 43Connectivity .........................................................................................................................28Contact groups .................................................................................................................... 32Contacts ................................................................................................................................30Copying contacts ................................................................................................................. 32DData Sense ...........................................................................................................................46EEdit Oce documents   ........................................................................................................60Email 37Emergency call ..................................................................................................................... 15Excel ...................................................................................................................................... 61FFamily room .......................................................................................................................... 32Forward email ....................................................................................................................... 38GGestures ................................................................................................................................ 19HHeadset ..................................................................................................................... 17, 28, 29IIcons ...................................................................................................................................... 24Insert memory card .............................................................................................................11Insert the battery .................................................................................................................. 9Insert the SIM card ................................................................................................................. 9Internet ................................................................................................................................. 43KKeys and parts ....................................................................................................................... 7Kid’s corner ........................................................................................................................... 22LLinking contacts ...................................................................................................................32Lock and unlock the keys and screen ............................................................................... 15Locking the screen .........................................................................................................17, 18Lock your phone .................................................................................................................. 18MMemory ................................................................................................................................. 56MicroSDInsert memory card ......................................................................................................11Save photos to memory card ....................................................................................... 42Microsoft account ................................................................................................................ 15Microsoft Oce   ...................................................................................................................60
NNear Field Communication ................................................................................................. 29Nokia Lenses ........................................................................................................................40Numbers ............................................................................................................................... 22OOine use   ............................................................................................................................ 24Open an app ......................................................................................................................... 19PPassword ............................................................................................................................... 16People .................................................................................................................................... 30Personalisation ..................................................................................................................... 21Personalising ........................................................................................................................20PhotosDownload lenses ........................................................................................................... 40Photo settings .............................................................................................................. 40Share photos ................................................................................................................. 41Take photos ...................................................................................................................39View photos ...................................................................................................................41Pin a contact ......................................................................................................................... 21PIN and PUK codes ..............................................................................................................18PIN or PIN2 code ..................................................................................................................18Powerpoint ........................................................................................................................... 61PUK or PUK2 code ............................................................................................................... 18RRead Oce documents   ......................................................................................................60Remove the back cover ........................................................................................................8Remove the memory card .................................................................................................. 12Replace the back cover .........................................................................................................8Reply to email .......................................................................................................................38Ringtones ........................................................................................................................20, 21SSave battery ................................................................................................................... 14, 24Scanning ............................................................................................................................... 23Screen brightness ............................................................................................................... 15Search ....................................................................................................................................23Search Key .............................................................................................................................17Send email ............................................................................................................................38Set an alarm ......................................................................................................................... 57Share your mobile data connection ..................................................................................44SkyDrive ................................................................................................................................ 56Social networking ................................................................................................................ 33Sounds ...................................................................................................................................17Special characters ............................................................................................................... 22Start Key ................................................................................................................................17Start screen .......................................................................................................................... 20Status updates ..................................................................................................................... 33Syncing .................................................................................................................................. 31TTake a photo .........................................................................................................................38Text input .............................................................................................................................. 22Time and date ...................................................................................................................... 57To-do list ...............................................................................................................................58Touch screen actions ........................................................................................................... 19Touch sensitivity .................................................................................................................. 19UUnlocking the screen .......................................................................................................... 15Unlock your phone .............................................................................................................. 16Uploading photos ................................................................................................................ 34VVideosRecord videos ................................................................................................................40Settings ......................................................................................................................... 41Share videos ..................................................................................................................41Virtual keyboard .................................................................................................................. 22Visual search ......................................................................................................................... 23Voice commands .................................................................................................................. 31Voice mail .............................................................................................................................. 26Voice search .......................................................................................................................... 23WWallpaper .............................................................................................................................. 21Web browser ........................................................................................................................45Wi-Fi ...................................................................................................................................... 43Word ......................................................................................................................................60

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