Microsoft RM-1025 GSM/WCDMA cellular phone w/BT WLAN User Manual 08

Microsoft Mobile Oy GSM/WCDMA cellular phone w/BT WLAN 08

08

Quick GuideNokia XXXIssue 1 EN RM-1025
Psst...This guide isn't all there is...There's a user guide in your phone – it's alwayswith you, available when needed. On the startscreen, tap Care.For the online user guide, even more info, andtroubleshooting help, go to www.nokia.com/support.The instructions in this user guide are based onthe latest available software version. If yourdevice has not been updated to the latestavailable software, there may be differences inthe availability and functionality of somefeatures.For info about writing text on your phone, see theuser guide in your phone or the online user guide.For info on Microsoft Mobile Service terms andPrivacy policy, go to www.nokia.com/privacy.ContentsFor your safety 3Get started 5Keys and parts 5Insert SIM, battery and memory card 6Charge the battery 9Copy contacts from your old phone 92
Basics 10Explore your phone 11Switch between views 13Find your favourites 14Change settings quickly 15Switch Glance screen on 16Camera 16Take a photo 16Phone management & connectivity 17Connect your computer to the web 17Sync your content with an Android phone 17Find your model number and serialnumber (IMEI) 18Product and safety info 18MANUFACTURER’S LIMITED WARRANTY 28NOKIA — MANUFACTURER’S LIMITEDWARRANTY 32For your safetyWe invite you to read the instructions on this guide before using thedevice.SWITCH OFF IN RESTRICTED AREASSwitch the device off when mobile phone use is not allowed orwhen it may cause interference or danger, for example, inaircraft, in hospitals or near medical equipment, fuel, chemicals, orblasting areas. Obey all instructions in restricted areas.3
ROAD SAFETY COMES FIRSTObey all local laws. Always keep your hands free to operate thevehicle while driving. Your first consideration while drivingshould be road safety.INTERFERENCEAll wireless devices may be susceptible to interference, whichcould affect performance.QUALIFIED SERVICEOnly qualified personnel may install or repair this product.BATTERIES, CHARGERS, AND OTHER ACCESSORIESUse only batteries, chargers, and other accessories approvedby Microsoft Mobile for use with this device. Do not connectincompatible products.KEEP YOUR DEVICE DRYYour device is not water-resistant. Keep it dry.PROTECT YOUR HEARINGTo prevent possible hearing damage, do not listen at highvolume levels for long periods. Exercise caution when holdingyour device near your ear while the loudspeaker is in use.SARThis device meets RF exposure guidelines when used either inthe normal use position against the ear or when positioned atleast 1.5 centimetres (5/8 inch) away from the body. The specificmaximum SAR values can be found in the Certification Information(SAR) section of this user guide. For more info, go to www.sar-tick.com.When a carry case, belt clip or other form of device holder is used forbody-worn operation, it should not contain metal and should provideat least the above-stated separation distance from the body. Notethat mobile devices may be transmitting even if you are not makinga voice call.4
Get startedGet started with the basics, and have your phoneup and running in no time.Keys and partsExplore the keys and parts of your new phone.1Micro-USB connector2 Audio connector (3.5 mm)3Earpiece4 Volume/Zoom keys5 Lock/Power key6 Back key7End key5
8 Microphone 9Scroll key10 Call key11 Options key12 Screen13 Camera lens. Before using the camera,remove the protective tape from the lens.14 Antenna area15 SpeakerAvoid touching the antenna area while theantenna is in use. Contact with antennas affectsthe communication quality and may reducebattery life due to higher power level duringoperation.Do not connect to products that create an outputsignal, as this may damage the device. Do notconnect any voltage source to the audioconnector. If you connect an external device orheadset, other than those approved for use withthis device, to the audio connector, pay specialattention to volume levels.Some of the accessories mentioned in this userguide, such as charger, headset, or data cable,may be sold separately.Insert SIM, battery and memory cardLearn how to insert a battery and SIM and memorycards.6
Important: Your device uses a micro-SIMcard, also known as a mini-UICC SIM card.Use of incompatible SIM cards, or use of SIMcard adapters, may damage the card or thedevice, and may corrupt data stored on thecard.Use only compatible memory cards approved foruse with this device. Incompatible cards maydamage the card and the device and corrupt datastored on the card.1. Place your finger on the logo and gently lift theback cover.2. If the battery is in the phone, lift it out.3. Open the SIM holder, and slide the SIM into theholder. Close the holder, and lock it into place.Make sure the SIM contact area is face down.7
4. Insert the memory card into the memory cardholder. Close the holder, and lock it into place.Tip: To remove the memory card, unlock theholder, then pull the memory card out.5. Line up the battery contacts, and push thebattery in.6. Replace the back cover.7. To switch your phone on, press and hold thepower key until the phone vibrates.Note: Switch the device off and disconnectthe charger and any other device beforeremoving any covers. Avoid touchingelectronic components while changing anycovers. Always store and use the device withany covers attached.8
Charge the batteryYour battery has been partially charged at thefactory, but you may need to recharge it beforeyou can use your phone.1. Plug the charger into a wall outlet.2. Connect the charger to the phone. When done,unplug the charger from the phone, then from thewall outlet.If the battery is completely discharged, it maytake up to 20 minutes before the chargingindicator is displayed.Tip: You can use USB charging when a walloutlet is not available. Data can betransferred while charging the device. Theefficiency of USB charging power variessignificantly, and it may take a long time forcharging to start and the device to startfunctioning.Make sure your computer is switched on.Copy contacts from your old phoneGet all your contacts to your new phone in one go.9
Your old phone must have Bluetooth, and thecontacts must be stored in the phone memory,not on the SIM.1. On both your new and old phone, switchBluetooth on, and make sure both phones arevisible to others.2. On your new phone, select People, press theoptions key, and select Import contacts >Another phone.Tip: If you already have contacts on yourphone, select People, press the optionskey, and select Import and export > Anotherphone.3. Move the phones close to each other. When thephones are connected using Bluetooth, thecontacts transfer starts.If your contacts are written in a language that isnot supported by your new phone, the contactinfo may not show correctly.Tip: If you have an Android phone, you cankeep your contacts and text messages insync on both your phones using the Syncapp. Switch on Bluetooth on your Androidphone, and select Sync on your newphone.BasicsLearn how to get the most out of your new phone.10
Explore your phoneExplore the views and features of your phone.See the apps and features of your phonePress the end key.Go to an app or featurePress the scroll key up, down, left, or right.Tip: In most lists, you can delete list itemsquickly by using the scroll key. Select theitem you want to delete, scroll left, andpress the scroll key.Open an app or select a featurePress the scroll key.11
Go back to the previous viewPress the back key.Go back to the start screenPress the end key.See more optionsPress the options key.12
Change settingsPress and hold #.Go to the pin screenOn the start screen, press the end key.Switch between viewsYour phone has 2 home screens: one for yournotes and pinned content, and another one forapps.13
Press the end key to switch between homescreens.Choose your view according to your needs:• On the pin screen, you can easily make notesand find your favourite contacts and other pinnedcontent, such as conversations, websites, music,and radio.• On the start screen, you can open apps andshortcuts.Find your favouritesYour phone makes it easy for you to find yournotes, most frequent contacts, and other pinnedcontent.On the start screen, press the end key to go tothe pin screen. Here, you can see the following:• Notes you’ve written on the pin screen• Your pinned contacts, conversations, websites,music, and FM radio14
Unpin an itemGo to the item you want to remove, press theoptions key, and select Remove.Change settings quicklyNeed to quickly switch your phone to silentmode? Rather than going into the phone menus,in most views, you can quickly change somesettings in the menu that opens with one simplekey press.Press and hold #.In this screen, you can:• Switch your phone to silent mode• Switch Bluetooth on or off• Check for Wi-Fi networks, and connect to them• Switch mobile data transfer on or off• Switch Wi-Fi hotspot on• Check the data transfer progress and the datatransferred using Bluetooth and the web browser• Change the screen brightness15
Close the menuPress the back key.Switch Glance screen onAlways keep your phone at your service. Whenyour phone is on standby, you can easily check thetime even when your screen times out.Select Settings > Personalisation > Lockscreen, and switch Glance screen on .CameraWhy carry a separate camera if your phone has allyou need for capturing memories? With yourphone camera, you can easily take photos orrecord videos.Take a photoCapture the best moments with your phonecamera.1. To switch the camera on, select Camera.2. To zoom in or out, scroll up or down.3. To access the settings, such as timer or imagequality, press the options key.4. To take the photo, press the scroll key.To see your photos, select Gallery.Tip: When the camera is open, it’s easy toswitch to video mode or go to Gallery. Toswitch to video mode, scroll right, and select. To go to Gallery, scroll left, and select.16
Tip: Need to capture a moment quickly? Toswitch the camera on when your phone islocked, press the lock key, scroll right, andselect .Phone management & connectivityTake care of your phone and its contents. Learnhow to connect to networks.Connect your computer to the webWant to use the internet on your laptop on the go?Turn your phone into a Wi-Fi hotspot, and useyour mobile data connection to access theinternet with your laptop or other device.1. Select Settings > Connectivity > Wi-Fihotspot.2. Switch Wi-Fi hotspot on .Tip: To change the name of yourconnection, select the hotspot name, andwrite a name. You can also type in apassword for the connection.3. Select the connection on the other device.The other device uses data from your data plan,which may result in data traffic costs. For info onavailability and costs, contact your networkservice provider.Sync your content with an Android phoneHave an Android phone? Sync your contacts andtext messages easily using the Sync app.17
1. Make sure your Android phone is visible to otherphones.2. On your new phone, select Sync >Continue.3. Download the Sync app to your Android phone,and open the app.4. Follow the instructions shown on your Androidphone.Find your model number and serialnumber (IMEI)If you need to contact your care point or your service provider, youmay need info such as the model number and the serial number (IMEI).To see the info, select Settings > About phone > Product info.You can also find the info on your phone label, which is located underthe battery.P6147 Feature-specific informationIf the product contains maps of either of the below countries, the infocorresponding to the country in question applies: Ecuador:INSTITUTO GEOGRÁFICO MILITAR DEL ECUADOR; Authorization N°IGM-2011-01- PCO-01 (January 25, 2011) Guatemala: Approved byINSTITUTO GEOGRÁFICO NACIONAL – IGN Resolution No 186-2011.Product and safety infoNetwork services and costsYou can only use your device on the GSM 850, 900, 1800, 1900; andWCDMA 850, 900, 1900, 2100 MHz networks. You need a subscriptionwith a service provider.Using some features and downloading content require a networkconnection and may result in data costs. You may also need tosubscribe to some features.18
Emergency calls1. Make sure the device is switched on.2. Check for adequate signal strength.You may also need to do the following:• Put a SIM card in the device.• Switch the call restrictions off in your device, such as call barring,fixed dialling, or closed user group.• Make sure the flight profile is not activated.• If the device keys are locked, unlock them.3. Press the end key repeatedly, until the home screen is shown.4. Type in the official emergency number for your present location.Emergency call numbers vary by location.5. Press the call key.6. Give the necessary info as accurately as possible. Do not end thecall until given permission to do so.When you switch your device on for the first time, you are asked tocreate your Nokia account. To make an emergency call during theaccount setup, press the call key.Important: Activate both cellular and internet calls, if yourphone supports internet calls. The phone may attempt tomake emergency calls both through cellular networks andthrough your internet call service provider. Connections in allconditions cannot be guaranteed. Never rely solely on anywireless phone for essential communications like medicalemergencies.Take care of your deviceSee the in-device user guide for important instructions on how to takecare of your device.RecycleTo check how to recycle your Microsoft Mobile products, go towww.nokia-latinoamerica.com/reciclaje.When this device has reached the end of its working life, all of itsmaterials can be recovered as materials and energy. For info on howto recycle your old Nokia products and where to find collection sites,19
go to www.nokia-latinoamerica.com/reciclaje, or call the ContactCenter.Recycle packaging and user guides at your local recycling scheme.When you cooperate and deliver all these materials to one of theavailable collection sites, you contribute in helping the environmentand help to ensure the health of future generations.All electrical and electronic products and batteries may containrecycleable metals and other potentially hazardous substances andmust be taken to their respective collection sites at the end of theirworking life. Under no circumstances should you break open a batteryor other related materials. Do not dispose of these products asunsorted municipal waste, as this may cause contamination of theenvironment or risks to human health. All Microsoft Mobile productsare in compliance to the applicable industry international productionstandards and to all requirements defined by the competentgovernment agencies. For more info on the environmental attributesof your device, see www.nokia.com/ecoprofile (in English).Limited WarrantyFor additional product support info, see the warranty and referenceleaflet included with your Microsoft Mobile device.About Digital Rights ManagementWhen using this device, obey all laws and respect local customs,privacy and legitimate rights of others, including copyrights.Copyright protection may prevent you from copying, modifying, ortransferring photos, music, and other content.Digital rights management (DRM) protected content comes with anassociated licence that defines your rights to use the content. Withthis device you can access content protected with OMA DRM 1.0.See the web user guide for further information about DRM.Battery and charger infoUse your device only with an original BL-4UL rechargeable battery.Charge your device with AC-18 charger. Charger plug type may vary.Microsoft Mobile may make additional battery or charger modelsavailable for this device.20
Battery and charger safetyAlways switch the device off and unplug the charger before removingthe battery. To unplug a charger or an accessory, hold and pull theplug, not the cord.When your charger is not in use, unplug it. If left unused, a fullycharged battery will lose its charge over time.Always keep the battery between 15°C and 25°C (59°F and 77°F) foroptimal performance. Extreme temperatures reduce the capacity andlifetime of the battery. A device with a hot or cold battery may notwork temporarily.Accidental short-circuiting can happen when a metallic object touchesthe metal strips on the battery. This may damage the battery or theother object.Do not dispose of batteries in a fire as they may explode. Obey localregulations. Recycle when possible. Do not dispose as householdwaste.Do not dismantle, cut, crush, bend, puncture, or otherwise damagethe battery in any way. If a battery leaks, do not let liquid touch skinor eyes. If this happens, immediately flush the affected areas withwater, or seek medical help. Do not modify, attempt to insert foreignobjects into the battery, or immerse or expose it to water or otherliquids. Batteries may explode if damaged.Use the battery and charger for their intended purposes only.Improper use, or use of unapproved or incompatible batteries orchargers may present a risk of fire, explosion, or other hazard, andmay invalidate any approval or warranty. If you believe the battery orcharger is damaged, take it to a service centre before continuing touse it. Never use a damaged battery or charger. Only use the chargerindoors. Do not charge your device during a lightning storm.Small childrenYour device and its accessories are not toys. They may contain smallparts. Keep them out of the reach of small children.Medical devicesOperation of radio transmitting equipment, including wirelessphones, may interfere with inadequately shielded medical devices'function. Consult a physician or the medical device's manufacturer todetermine if it is adequately shielded from external radio energy.21
Implanted medical devicesTo avoid potential interference, manufacturers of implanted medicaldevices recommend a minimum separation of 15.3 centimetres (6inches) between a wireless device and the medical device. Personswho have such devices should:• Always keep the wireless device more than 15.3 centimetres (6inches) from the medical device.• Not carry the wireless device in a breast pocket.• Hold the wireless device to the ear opposite the medical device.• Switch the wireless device off if there is any reason to suspect thatinterference is taking place.• Follow the manufacturer directions for the implanted medicaldevice.If you have any questions about using your wireless device with animplanted medical device, consult your health care provider.Accessibility solutionsMicrosoft Mobile is committed to making mobile phones easy to usefor all individuals, including those with disabilities. For moreinformation, visit www.nokiaaccessibility.com (in English).HearingWarning: When you use the headset, your ability to hearoutside sounds may be affected. Do not use the headsetwhere it can endanger your safety.Some wireless devices may interfere with some hearing aids.NickelThe surface of this device is nickel-free.VehiclesRadio signals may affect improperly installed or inadequatelyshielded electronic systems in vehicles. For more info, check with themanufacturer of your vehicle or its equipment.Only qualified personnel should install the device in a vehicle. Faultyinstallation may be dangerous and invalidate your warranty. Checkregularly that all wireless device equipment in your vehicle is mountedand operating properly. Do not store or carry flammable or explosivematerials in the same compartment as the device, its parts, oraccessories. Do not place your device or accessories in the air bagdeployment area.22
Potentially explosive environmentsSwitch your device off in potentially explosive environments, such asnear petrol pumps. Sparks may cause an explosion or fire resulting ininjury or death. Note restrictions in areas with fuel; chemical plants;or where blasting operations are in progress. Areas with a potentiallyexplosive environment may not be clearly marked. These usually areareas where you are advised to switch your engine off, below deck onboats, chemical transfer or storage facilities, and where the aircontains chemicals or particles. Check with the manufacturers ofvehicles using liquefied petroleum gas (such as propane or butane) ifthis device can be safely used in their vicinity.Certification information (SAR)This mobile device meets international guidelines for exposure toradio waves.Your mobile device is a radio transmitter and receiver. It is designednot to exceed the limits for exposure to radio waves (radio frequencyelectromagnetic fields), recommended by international guidelinesfrom the independent scientific organization ICNIRP. Theseguidelines incorporate substantial safety margins that are intendedto assure the protection of all persons regardless of age and health.The exposure guidelines are based on the Specific Absorption Rate(SAR), which is an expression of the amount of radio frequency (RF)power deposited in the head or body when the device is transmitting.The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10grams of tissue.SAR tests are carried out with the device in standard operatingpositions, transmitting at its highest certified power level, in all itsfrequency bands. The maximum recorded SAR values for this deviceare:Maximum SAR value Frequency bandsused whenMaximum SAR valuewas recordedWhen held againstthe head1.19 W/kg over 10g WCDMA 2100 andWLAN 245023
When operated at aseparation distanceof 1.5 centimetres(5/8 inch) from thebody0.78 W/kg over 10g WCDMA 900 andWLAN 2450Your mobile device is also designed to meet the United States FederalCommunications Commission (FCC) guidelines. FCC ratings for yourdevice and more information on SAR can be found attransition.fcc.gov/oet/rfsafety/sar.html.This device meets RF exposure guidelines when used against the heador when positioned at least 1.5 centimetres (5/8 inch) away from thebody. When a carry case, belt clip or other form of device holder isused for body-worn operation, it should not contain metal and shouldprovide at least the above stated separation distance from the body.To send data or messages, a good connection to the network isneeded. Sending may be delayed until such a connection is available.Follow the separation distance instructions until the sending isfinished.During general use, the SAR values are usually well below the valuesstated above. This is because, for purposes of system efficiency andto minimise interference on the network, the operating power of yourmobile is automatically decreased when full power is not needed forthe call. The lower the power output, the lower the SAR value.Device models may have different versions and more than one value.Component and design changes may occur over time and somechanges could affect SAR values. The latest available SAR informationfor this and other Nokia device models can be found atwww.nokia.com/sar.The World Health Organization (WHO) has stated that currentscientific information does not indicate the need for any specialprecautions when using mobile devices. If you are interested inreducing your exposure, they recommend you limit your usage or usea hands-free kit to keep the device away from your head and body.For more information and explanations and discussions on RFexposure, go to the WHO website at www.who.int/peh-emf/en.24
Support messagesTo help you take maximum advantage of your phone and services,you receive free customised text messages from Microsoft Mobile.The messages contain tips and tricks and support.To stop receiving the messages, select Accounts > Nokiaaccount > Get news and offers.To provide the service described above, your mobile phone number,the serial number of your phone, and some identifiers of the mobilesubscription are sent to Microsoft Mobile when you use the phone forthe first time. Some or all information may also be sent to MicrosoftMobile when updating software. This information may be used asspecified in the privacy policy, available at www.nokia.com.CareTo get warranty and technical support services (including guidance tosolve common problems, please contact Microsoft Mobile atwww.nokia.com/support.If you cannot access Internet, please contact the retailer where youbought your Nokia device. There you will find guidance on how tohandle your inquiry.Electrical information of the deviceThis information applies only in Mexico.Product Mobile phoneSupplier Microsoft MobileModel RM-1025Charger AC-18UThe following electricalcharacteristics apply for NokiaU chargers only.Input 100-240 Vca, 50-60 Hz, 60–300mAOutput 5 Vcc, 350–1500 mA25
Rechargeable battery supplier Microsoft MobilePhone power consumption 3,7 VccCopyrights and other noticesDECLARATION OF CONFORMITYHereby, Microsoft Mobile Oy declares that this RM-1025 product is incompliance with the essential requirements and other relevantprovisions of Directive 1999/5/EC. A copy of the Declaration ofConformity can be found at www.nokia.com/global/declaration/declaration-of-conformity (in English).The availability of products, features, apps and services may vary byregion. Microsoft Mobile may, in its sole discretion, change, corrector discontinue any of its services in whole or in part. For more info,contact your dealer or your service provider. This device may containcommodities, technology or software subject to export laws andregulations from the US and other countries. Diversion contrary tolaw is prohibited.The contents of this document are provided "as is". Except asrequired by applicable law, no warranties of any kind, either expressor implied, including, but not limited to, the implied warranties ofmerchantability and fitness for a particular purpose, are made inrelation to the accuracy, reliability or contents of this document.Microsoft Mobile reserves the right to revise this document orwithdraw it at any time without prior notice.To the maximum extent permitted by applicable law, under nocircumstances shall Microsoft Mobile or any of its licensors beresponsible for any loss of data or income or any special, incidental,consequential or indirect damages howsoever caused.Reproduction, transfer or distribution of part or all of the contents inthis document in any form without the prior written permission ofMicrosoft Mobile is prohibited. Microsoft Mobile operates a policy ofcontinuous development. Microsoft Mobile reserves the right to makechanges and improvements to any of the products described in thisdocument without prior notice.26
Downloading of maps, games, music and videos and uploading ofimages and videos may involve transferring large amounts of data.Your service provider may charge for the data transmission. Theavailability of particular products, services and features may vary byregion. Please check with your local dealer for further details andavailability of language options.FCC/MEXICO NOTICEThis device complies with part 15 of the FCC rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.Any changes or modifications not expressly approved by MicrosoftMobile could void the user's authority to operate this equipment.Note: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.TM © 2014 Microsoft Mobile. All rights reserved. Asha is a trademarkof Microsoft Mobile. Third party products/names may be TM ofrespective owner.The Bluetooth word mark and logos are owned by the Bluetooth SIG,Inc. and any use of such marks by Microsoft Mobile is under license.27
Oracle and Java are registered trademarks of Oracle and/or itsaffiliates.This product is licensed under the MPEG-4 Visual Patent PortfolioLicense (i) for personal and noncommercial use in connection withinformation which has been encoded in compliance with the MPEG-4Visual Standard by a consumer engaged in a personal andnoncommercial activity and (ii) for use in connection with MPEG-4video provided by a licensed video provider. No license is granted orshall be implied for any other use. Additional information, includingthat related to promotional, internal, and commercial uses, may beobtained from MPEG LA, LLC. See www.mpegla.com (in English).MANUFACTURER’S LIMITEDWARRANTY1. GENERALMicrosoft Mobile Oy (hereinafter “MMO”), its affiliated companies, incase of Mexico, Nokia México S.A. de C.V., (“MMO") provides thisManufacturer's Limited Warranty (“Warranty”) for genuine Nokiaproduct (the “Product”), which has been released for sale in LatinAmerica (“Covered Countries”) since 1 November 2013. Nokia MéxicoS.A. de C.V. has its main offices at Guillermo Gonzáles Camarena No.1200, Piso 15, Col. Lomas de Santa Fe, Deleg. Alvaro Obregón, C.P.01210, México D.F., México. The Warranty may be enforced at theAuthorized Service Centres identified herein.This Warranty is distinct from any statutory rights under anymandatory consumer protection laws of your country applicable toyou. It is intended to grant you specific, and as the case may be,additional rights, within the limits of what is permissible under suchlaw, and does not limit the rights you may have under applicablestatutory product warrantee provisions. You may have other rightsbased on local laws during or after the Warranty period. These rightsare not excluded by this Warranty.28
2. WARRANTYFrom the date the Product is sold to an end-user for the first time, asevidenced by the original proof of purchase, MMO warrants theProduct is free from defects in materials and workmanship (“Defect”)as follows:(i) Twelve (12) months for the main device;(ii) Twelve (12) months for accessories sold separately or included inthe sales pack of the main device excluding batteries, covers, cablesand chargers; and(iii) Six (6) months for all batteries, covers, cables and chargers,unless otherwise specified in the Product user guide.During the warranty period, MMO will, in a reasonable time, remedythe Defect free of charge by either repairing or replacing thedefective Product or the defective part of it at its option provided thatyou have informed MMO of the Defect before the warranty periodexpires. When repairing or replacing your Product, MMO may use newor re-conditioned parts or products.To the fullest extent permitted by applicable law, no repair orreplacement will renew or extend the warranty period. Original orreplacement parts or replacement Products provided under thisWarranty will be covered by this Warranty for the remainder of theoriginal warranty period or for sixty (60) days from the date of repairor replacement, whichever is longer.The Product or all parts of your Product that MMO has replaced shallbecome MMO’s property.MMO does not warrant that software preinstalled by or on behalf ofMMO in the Product (or subsequent updates and upgrades) (together“MMO software”) will meet your requirements, work in combinationwith any hardware or software not provided by MMO, is uninterruptedor error free or that errors are correctable or will be corrected. ForMMO software related errors, MMO will make available the latestversion of the MMO software for reinstallation on your Product or, ifthat would not be possible, another remedy, which in MMO’sreasonable discretion, satisfactorily addresses the error. Some MMOsoftware may be subject to separate license terms that are availablewith the software or your local section of www.nokia.com.Please always back up all data and content stored on your Productbefore taking your Product in for service since service activities willerase all data from your Product.29
3. WHAT THIS WARRANTY DOES NOT COVERMMO does not provide any warranty for the following:1 User guides;2 Any (i) third party software, settings, content, data, or links installedor downloaded onto your Product at any time, or (ii) MMO and thirdparty services or enabling clients even if preinstalled by MMO (pleaseread the terms and conditions that may accompany the services asthose will define your rights and obligations);3 Any (i) normal wear and tear, (ii) reduced charging capacity of thebattery resulting from its natural end of product life, or (iii) pixeldefects in your Product’s display that are within the scope of industrystandards;4 SIM card and/or any cellular or other networks or system on whichyour Product operates; or5 Errors or damage caused by: (a) misuse or not using your Productin accordance with the user guide, such as if the Product has beenexposed to moisture, to dampness or to extreme thermal orenvironmental conditions or to rapid changes in such conditions, tocorrosion, to oxidation, to spillage of food or liquid or to influencefrom chemical products, (b) using your Product with, or connecting itto, any product, accessory, software, or service not manufactured orsupplied by MMO, (c) any products combined with your Product by athird party, (d) damage or errors caused by hacking, cracking, viruses,or other malware, or by unauthorised access to services, accounts,computer systems or networks; or (e) other acts beyond MMO’sreasonable control.This Warranty is not valid:1 Outside of the Covered Countries;2 If your Product, or the software it runs on, has been (a) opened,modified, or repaired without MMO’s authorisation, or (b) repairedwith unauthorised spare parts;3 If your Product's serial number, the mobile accessory date code, orthe IMEI number has been removed, erased, defaced, altered or ifthese are illegible in any way;4 If you have not installed the latest software updates that are publiclyavailable for your Product within a reasonable time of their release;or5 If you refuse to give possession of the Product to MMO for repairand investigation.30
If this Warranty does not cover your Product or the issue based onwhich it requires service, MMO reserves the right to charge for therepair or replacement of your Product, as well as a handling fee.4. LIMITATION OF MMO'S LIABILITYTo the extent permitted by applicable law(s), MMO shall not under anycircumstances be liable, either expressly or implicitly, for any1 Damages or losses of any kind whatsoever resulting from or relatingto loss of, damage to, or corruption of, content or data or therecreation or transfer thereof even if such loss, damage, orcorruption was a result of a Defect in your Product; and/or2 Loss of profit, products or functionality, business, contracts,revenues or anticipated savings, increased costs or expenses, or forany indirect, consequential or special loss or damage.To the extent permitted by applicable law, MMO’s liability shall belimited to the purchase value of your Product.The limitations in this clause 4 shall not apply in case of MMO’snegligence or intentional misconduct or in case of death or personalinjury resulting from MMO’s proven negligence.5. OTHER IMPORTANT NOTICESFor further information on your Warranty, as well as informationneeded to process your warranty queries, please visitwww.nokia.com.Please ensure your operator has removed any SIM-locks (or otherequivalent mechanisms that may lock your Product to a specificnetwork or operator) prior to delivering your Product for repair.Your Product may contain country specific elements, includingsoftware. The warranty services available in a particular country maybe limited to the Products and country specific elements available inthat country. Also, if your Product has been re-exported from itsoriginal destination to another country, your Product may containcountry specific elements that are not considered a defect under thisWarranty even if it would not be operational.31
NOKIA — MANUFACTURER’S LIMITEDWARRANTY1. GENERALNokia México S.A. de C.V., (“Nokia”) provides this Manufacturer'sLimited Warranty (“Warranty”) for genuine Nokia branded product(the “Product”), which has been released for sale in Mexico (“CoveredCountries”) since 1 November 2013. Nokia México S.A. de C.V. has itsmain offices at Guillermo Gonzáles Camarena No. 1200, Piso 15, Col.Lomas de Santa Fe, Deleg. Alvaro Obregón, C.P. 01210, México D.F.,México. The Warranty may be enforced at the Authorized ServiceCentres identified herein.This Warranty is distinct from any statutory rights under anymandatory consumer protection laws of your country applicable toyou. It is intended to grant you specific, and as the case may be,additional rights, within the limits of what is permissible under suchlaw, and does not limit the rights you may have under applicablestatutory product warrantee provisions. You may have other rightsbased on local laws during or after the Warranty period. These rightsare not excluded by this Warranty.2. WARRANTYFrom the date the Product is sold to an end-user for the first time, asevidenced by the original proof of purchase, Nokia warrants theProduct is free from defects in materials and workmanship (“Defect”)as follows:(i) Twelve (12) months for the main device;(ii) Twelve (12) months for accessories sold separately or included inthe sales pack of the main device excluding batteries, covers, cablesand chargers; and(iii) Six (6) months for all batteries, covers, cables and chargers,unless otherwise specified in the Product user guide.During the warranty period, Nokia will, in a reasonable time, remedythe Defect free of charge by either repairing or replacing thedefective Product or the defective part of it at its option provided thatyou have informed Nokia of the Defect before the warranty periodexpires. When repairing or replacing your Product, Nokia may use newor re-conditioned parts or products.To the fullest extent permitted by applicable law, no repair orreplacement will renew or extend the warranty period. Original or32
replacement parts or replacement Products provided under thisWarranty will be covered by this Warranty for the remainder of theoriginal warranty period or for sixty (60) days from the date of repairor replacement, whichever is longer.The Product or all parts of your Product that Nokia has replaced shallbecome Nokia’s property.Nokia does not warrant that software preinstalled by or on behalf ofNokia in the Product (or subsequent updates and upgrades) (together“Nokia software”) will meet your requirements, work in combinationwith any hardware or software not provided by Nokia, is uninterruptedor error free or that errors are correctable or will be corrected. ForNokia software related errors, Nokia will make available the latestversion of the Nokia software for reinstallation on your Product or, ifthat would not be possible, another remedy, which in Nokia’sreasonable discretion, satisfactorily addresses the error. Some Nokiasoftware may be subject to separate license terms that are availablewith the software or your local section of www.nokia.com.Please always back up all data and content stored on your Productbefore taking your Product in for service since service activities willerase all data from your Product.3. WHAT THIS WARRANTY DOES NOT COVERNokia does not provide any warranty for the following:1 User guides;2 Any (i) third party software, settings, content, data, or links installedor downloaded onto your Product at any time, or (ii) Nokia and thirdparty services or enabling clients even if preinstalled by Nokia (pleaseread the terms and conditions that may accompany the services asthose will define your rights and obligations);3 Any (i) normal wear and tear, (ii) reduced charging capacity of thebattery resulting from its natural end of product life, or (iii) pixeldefects in your Product’s display that are within the scope of industrystandards;4 SIM card and/or any cellular or other networks or system on whichyour Product operates; or5 Errors or damage caused by: (a) misuse or not using your Productin accordance with the user guide, such as if the Product has beenexposed to moisture, to dampness or to extreme thermal orenvironmental conditions or to rapid changes in such conditions, tocorrosion, to oxidation, to spillage of food or liquid or to influencefrom chemical products, (b) using your Product with, or connecting it33
to, any product, accessory, software, or service not manufactured orsupplied by Nokia, (c) any products combined with your Product by athird party, (d) damage or errors caused by hacking, cracking, viruses,or other malware, or by unauthorised access to services, accounts,computer systems or networks; or (e) other acts beyond Nokia’sreasonable control.This Warranty is not valid:1 Outside of the Covered Countries;2 If your Product, or the software it runs on, has been (a) opened,modified, or repaired without Nokia’s authorisation, or (b) repairedwith unauthorised spare parts;3 If your Product's serial number, the mobile accessory date code, orthe IMEI number has been removed, erased, defaced, altered or ifthese are illegible in any way;4 If you have not installed the latest software updates that are publiclyavailable for your Product within a reasonable time of their release;or5 If you refuse to give possession of the Product to Nokia for repairand investigation.If this Warranty does not cover your Product or the issue based onwhich it requires service, Nokia reserves the right to charge for therepair or replacement of your Product, as well as a handling fee.4. LIMITATION OF NOKIA'S LIABILITYTo the extent permitted by applicable law(s), Nokia shall not underany circumstances be liable, either expressly or implicitly, for any1 Damages or losses of any kind whatsoever resulting from or relatingto loss of, damage to, or corruption of, content or data or therecreation or transfer thereof even if such loss, damage, orcorruption was a result of a Defect in your Product; and/or2 Loss of profit, products or functionality, business, contracts,revenues or anticipated savings, increased costs or expenses, or forany indirect, consequential or special loss or damage.To the extent permitted by applicable law, Nokia’s liability shall belimited to the purchase value of your Product.The limitations in this clause 4 shall not apply in case of Nokia’snegligence or intentional misconduct or in case of death or personalinjury resulting from Nokia’s proven negligence.34
5. OTHER IMPORTANT NOTICESFor further information on your Warranty, as well as informationneeded to process your warranty queries, please visitwww.nokia.com.Please ensure your operator has removed any SIM-locks (or otherequivalent mechanisms that may lock your Product to a specificnetwork or operator) prior to delivering your Product for repair.Your Product may contain country specific elements, includingsoftware. The warranty services available in a particular country maybe limited to the Products and country specific elements available inthat country. Also, if your Product has been re-exported from itsoriginal destination to another country, your Product may containcountry specific elements that are not considered a defect under thisWarranty even if it would not be operational.35

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