Lifeline Systems 319PHB Personal Emergency Response System (PERS) Button User Manual Luxury A5 BW New branding 2015

Lifeline Systems Inc Personal Emergency Response System (PERS) Button Luxury A5 BW New branding 2015

User Manual

319PHB319PHWPersonal Help ButtonInstructions for use
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EnglishContentsGeneral description (Fig. 1)____________________________________________________________________ 6Introduction ___________________________________________________________________________________ 6Intended use__________________________________________________________________________________ 7Explanation of warning symbols______________________________________________________________ 7IMPORTANT SAFETY INSTRUCTIONS________________________________________________________ 8WARNINGS____________________________________________________________________________________ 8CAUTION_______________________________________________________________________________________ 8SAVE THESE INSTRUCTIONS_________________________________________________________________ 9Preparing for use______________________________________________________________________________ 9Using the device_______________________________________________________________________________ 9Cleaning_______________________________________________________________________________________ 11Storage________________________________________________________________________________________ 11Maintenance__________________________________________________________________________________ 12Replacement__________________________________________________________________________________ 12Disposal________________________________________________________________________________________ 12Assistance_____________________________________________________________________________________ 12Troubleshooting_______________________________________________________________________________ 13Frequently asked questions__________________________________________________________________ 13Industry Canada Compliance Statement_____________________________________________________ 15FCC Compliance Information_________________________________________________________________ 15Radio interference_____________________________________________________________________________ 15Communication network statement__________________________________________________________ 16Specifications__________________________________________________________________________________ 16Explanation of symbols_______________________________________________________________________ 17General description (Fig. 1)1 Personal Help Button2 Indicator light3 Personal Help Button holder4 Neck cord breakaway feature5 Neck cord (pendant)6 WristbandIntroduction Thank you for choosing Philips Lifeline. The Philips Lifeline serviceallows you to summon assistance when you need it by pushing thePersonal Help Button. Note: If you want to replace an existing Personal Help Button, let yourcommunity caregiver take care of this (see 'Replacement').6English
Compatible ReceiversWhen you press your Personal Help Button, it sends a signal to thereceiver. The signal is sent with radio frequency (RF). The PersonalHelp Button needs to be used with a compatible Philips Lifelinereceiver. This Personal Help Button is compatible with:-The Senior Living 7000R receiver and the legacy wireless monitorswith part numbers 1900516, 1900517, 1900757 and 1900754.Intended useThe Personal Help Button is a body-worn personal device to manuallysignal for help using the Philips Lifeline Carepoint System when withinrange of a compatible Philips Lifeline Receiver. It is intended to beused by seniors and/or adults, living in an independent or assistedliving community.Explanation of warning symbolsThe following warning symbols are used in this user manual.Warning A WARNING alerts you to a potential serious outcome, adverse event orsafety hazard. Failure to observe a warning may result in death or seriousinjury to the user or patient. Caution A CAUTION alerts you to where special care is necessary for the safe andeffective use of the product. Failure to observe a caution may result inminor or moderate personal injury or damage to the product or otherproperty, and possibly in a remote risk of more serious injury and/or causeenvironmental pollution. Note A note indicates usage tips, additional information or a note.7English
IMPORTANT SAFETYINSTRUCTIONSRead all instructions before using this deviceWARNINGS-Any cord worn around the neck can pose a strangulation risk,including the possibility of death and serious injuries. This risk maybe of more concern to wearers in wheelchairs, using walkers, orusing beds with guard rails, or who might encounter other objectswith which the cord can become tangled.-Do not use any neck cord other than the one provided. Other neckcords may not provide the feature to break apart. This may increasethe risk of strangulation. If your neck cords needs replacement,check the support section in this user manual for information.-Do not tie a knot in your neck cord. This may prevent thebreakaway feature from working properly.-Only use the accessories and parts authorized bythemanufacturer. Other parts may cause damage to the device orinjury to the user.-Portable RF communications equipment (including peripheralssuch as antenna cables and external antennas) should be used nocloser than 30 cm (12 inches) to any part of the 319PHB and319PHW devices. Otherwise, degradation of the performance of thisequipment could result.-Do not modify this device. This could affect the performance andlifetime of the device and voids your warranty.CAUTION-When you wear the Personal Help Button, follow these instructions.This is to reduce the risk of skin irritation. -Wear the device on healthy skin.-Clean the device often.-Clean the skin underneath the device often.-Always dry the device when it has become wet.-Do not wear the device too tight, to ensure it is still comfortableto wear.-To avoid injury, be careful when you handle tools.-Do not put your Personal Help Button in the dishwasher, clotheswasher or dryer. Remove your Personal Help Button from yourcloths that are being dry-cleaned.8English
-The Personal Help Button will not work outside the range of theCarepoint System. Your help call will not be answered when youpress the button and you are out of range of the receiver. If youpress your button, it will show a blinking light, even when you areout of range. This only means you pressed the button.SAVE THESE INSTRUCTIONSPreparing for useThe Personal Help Button will be set up for use by your communitycaregiver. The button should be within coverage range of theCarepoint system in all areas of your home, such as the bathroom,basement and garage.Warning: The Personal Help Button will not work when yououtside the coverage range of the Carepoint System.Note: The signal range may be affected by environmental factors,including building materials, large masses covering the Personal HelpButton (e.g. a person falling on top of it) etcetera.Using the deviceAlways push your Personal Help Button if you need help.Your community caregiver will receive your help call and respond.What to expect when you push your Personal Help Button to call forhelp (a help call).1You will see a blinking light on the Personal Help Button for 5seconds. This light shows that the button was pushed. 2Your community caregiver will receive your help call and respond.Tips:-Wear your Personal Help Button in your home at all times,especially while sleeping, bathing or showering. The bathroom isoften a place where people fall and need help.9English
-You can wear your Personal Help Button when you leave yourhome. However, the Personal Help Button will not work when youare outside the coverage range of the Carepoint System.-Your Personal Help Button is not a microphone, so you don’t talkinto it. Instead, press the Personal Help Button. Your communitycaregiver will receive your help call and respond.Note: Your Personal Help Button is water resistant and dust resistant.Using the Personal Help Button with the neck cordThe following section is only applicable if you ordered a pendant.Philips Lifeline neck cords has a special fuse. This fuse breaks awayunder certain conditions. This break-away fuse reduces the remoterisk of strangulation. If the neck cord breaks apart, contact yourcommunity caregiver for a replacement right away.Adjust the length of the neck cord with the two tabs on the cord.Shorten the neck cord by pulling on both tabs.To lengthen the neck cord, hold the cord and pull one tab away fromthe Personal Help Button.Warning: Do not tie a knot in your neck cord. This may prevent thebreakaway feature from working properly.10 English
Using the Personal Help Button with the wristbandThe following section is only applicable if you ordered a wristband.Place the wristband on your wrist. Adjust it, so that the fit is snug butcomfortable.CleaningCaution: Clean the device and skin underneath the device regularlyto reduce the risk of skin irritation. Your Personal Help Button is water resistant. You can submerge it inwarm water for easy cleaning. Clean it regularly to prevent skin issues.1Wash your neck cord with a mild soap. 2Wash the Personal Help Button under warm running water. Becareful not to accidentally press the help button. You may alsogently wipe your Personal Help Button with isopropyl (rubbing)alcohol or a cotton pad moistened with alcohol. Do not soak thePersonal Help Button in alcohol. 3Remove excess moisture with a towel. Allow the Personal HelpButton to finish air-drying while you are wearing it. 4If you accidentally push your Personal Help Button during cleaning,a help call is placed. Your community caregiver will receive yourhelp call and respond. Just tell the community caregiver that youaccidentally pressed the button.StorageStore the device in a dry, dust-free place. Store it away from directsunlight or other heat sources. If you do not follow the storagespecifications (see 'Specifications'), it could lead to reduced operatingtime of the button.-When you stored the device at a low temperature, let the devicewarm up at room temperature for approximately 15 minutes beforeyou use it.-When you stored the device at a high temperature, let the devicecool down at room temperature for approximately 15 minutesbefore you use it. 11English
MaintenanceBatteriesThe Personal Help Button has a built-in lithium battery. The batteryprovides a long service life without the need for replacement orrecharging by the user. The user does not need to monitor the batterylife. This is done automatically by the Personal Help Button. Thebutton will send a low battery signal to your community caregiverwhen there are about 30 days of battery life left. Your caregiver willcontact you to arrange a replacement button.Note: The lithium battery within the Personal Help Button must bedisposed of properly. Do not discard the Personal Help Button in thetrash. Always return the Personal Help Button to your communitycaregiver for proper disposal.Device serviceThe Personal Help Button is manufactured to high quality standards.Philips Lifeline equipment can only be factory-serviced by PhilipsLifeline. Contact your community caregiver for information on serviceor repairs.ReplacementThere are no user-serviceable parts inside the device. Do not attemptto open or modify the device. When your Personal Help Button, neck cord or wristband is broken,contact your community caregiver to request a replacement. You canrequest a larger wristband if you need it.DisposalThe lithium battery within the Personal Help Button must be disposedof properly. Dot not discard the Personal Help Button in the trash.Always return the Personal Help Button to your community caregiverfor proper disposal.AssistanceAlways contact your community caregiver first. USA residents: If needed you can also contact Philips LifelineCustomer service and technical support at 1-800-816-4885, selectoption 3.12 English
Philips Lifeline111 Lawrence StreetFramingham, MA 01702-8156www.lifeline.philips.comCanada residents: If needed you can also contact Philips LifelineCustomer service and technical support at 1-800-387-8120 .Philips Lifeline Canada95 Barber Greene Road, Suite 105Toronto, Ontario, Canada M3C 3E9www.lifeline.caOnline information is available 24 hours a day, 7 days a week.TroubleshootingIf you have any questions about your Personal Help Button or otheraspects of the Philips Lifeline service, push your Personal Help Buttonor contact your community caregiver.Problem Possible cause / solutionMy neck cord is wornout / broken.Do not use any neck cord or accessories other than the oneprovided by your community caregiver(s). Other neck cords may notprovide the feature to break apart, therefore increasing the risk ofstrangulation. If your breakaway function is broken, do not tie a knot in your neckcord but order a replacement. Contact your community caregiver torequest a replacement of your neck cord.My wristband is wornout / broken.For replacement of your wrist band, please contact your communitycaregiver.My wristband is toosmall.Please contact your community caregiver to order a larger wristband.Frequently asked questionsCan I have more than one Personal Help Button for myself?No, we have learned that residents are best served when they haveone Personal Help Button.Can I wear my Personal Help Button in the shower or bath?Yes, the Personal Help Button is water resistant and should be wornat all times. However, when the Personal Help Button is fullysubmerged, the signal is weakened. The signal may not be received bythe community caregiver.Can I wear my Personal Help Button in bed?Yes, we ask that you wear your Personal Help Button at all times when13English
you are in your home. The button was designed to provide adequateprotection against sending an accidental signal, even if you roll overon it.Can I wear my Personal Help Button under my clothes?Yes, you can wear the Personal Help Button under your clothes. Makesure that you can easily reach it if you need to call for help.What if I accidentally hit my Personal Help Button?If you accidentally push your Personal Help Button, your communitycaregiver will respond to your call. This is to make sure that everythingis okay. Just tell the caregiver that you it pushed accidentally and thatyou do not need assistance. Do not worry that you are botheringanyone; we just want to be sure that you are all right.Does the Personal Help Button have a battery?Yes, the Personal Help Button has a built-in battery. The batteryprovides a long service life without the need for a replacement orrecharging by the user. The Personal Help Button will send a signal toyour community caregiver when the battery is low. Your communitycaregiver will contact you about a replacement.Do I use the Personal Help Button to speak with my communitycaregiver?No, the Personal Help Button is not a microphone. You do not speakinto it. The button sends a signal to your community caregiver. Yourcaregiver will respond.Can I wear my Personal Help Button outside of my home?Yes, but the Personal Help button service is not available if you areoutside the range of the receiver.Electromagnetic fields (EMF)This Philips device complies with all applicable standards andregulations regarding exposure to electromagnetic fields.Electromagnetic emissions and immunityThe device is approved according to EMC safety standard EN60601-1-2, edition 4, emission class B, group 1 and is tested accordingto the following immunity test levels: Immunity test IEC 60601-1-2:2014HomeHealthcareESDIEC61000-4-2±8 kV contact discharge±2, 4, 6, 8, 15 kV air dischargeRadiated RF fieldsIEC 61000-4-310 V/m80 MHz - 2.7 GHz80% AM 1 kHz14 English
Immunity test IEC 60601-1-2:2014Proximity fields fromwireless transmittersIEC 61000-4-39 V/m to 28 V/m15 Spot frequencies (MHz): 385, 450, 710, 745, 780, 810, 870, 930,1720, 1845, 1970, 2450, 5240, 5500, and 5785 MHz50/60 Hz magnetic fieldsIEC 61000-4-830 A/m - 50 or 60HzIt is designed to be used in typical domestic environments.Industry Canada Compliance StatementThis device complies with Industry Canada’s licence-exempt RSSs.Operation is subject to the following two conditions:1This device may not cause interference, and 2This device must accept any interference, including interferencethat may cause undesired operation of the device.RF exposure statementThis device complies with the safety requirements for RF exposure inaccordance with RSS-102 Issue 5 for portable use conditions.FCC Compliance InformationThis device complies with part 15 of the FCC Rules. Operation issubject to the following two conditions: 1This device may not cause harmful interference, and 2This device must accept any interference received, includinginterference that may cause undesired operation.Radio interferenceThis equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to Part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guaranteethat interference will not occur in a particular installation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:-Reorient or relocate the receiving antenna.15English
-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help.Do not attempt to repair or modify this equipment.Any repairs oralterations made by the user to theequipment may void the warrantyand complianceof the equipment. Changes or modifications madetothis equipment not expressly approved byPhilips may void the FCCauthorization tooperate this equipment.RF Radiation exposure statementThis equipment complies with FCC RF radiation exposure limits setforth for an uncontrolled environment. For wrist-worn operation, thisequipment has been assessed and meets the FCC RF exposureguidelines for portable devices.Communication network statementThe emergency call system must not share its communication networkwith any other network or system. All devices connected directly tothe wiring of a hardwired system, and all transmitters using the samefrequency or channel and that are within range of a receiver of awireless system, must be compatible with the emergency call systemand evaluated for the intended purpose. Supplementary devices notevaluated for the intended purpose are permitted only if theirconnection to the network utilizes a compatible device evaluated forthe purpose. SpecificationsOperating temperature From 5°C to + 40°C (From 41°F to 104°F).Relative operating humidity From 15% to 90% (non-condensing).Operating pressure From 700hPa to 1060 hPa.Storage temperature From -25°C to +70°C (-13°F to +158°F).Relative storage humidity Up to 90 % (non-condensing).Mode of operation ContinuouslyBattery Internally powered, CR2032 Lithium 3V battery, non-replaceable.Service life 5 yearsFrequency 319.5 MHz16 English
Transmit Power +5 dBmModulation On-Off KeyingMaterials Button: ABS, TPENeck cord: Latex-free Nylon POMBracelet: VelcroLED indicator (color red) when button pressedExplanation of symbolsSymbol DescriptionThis symbol indicates the part of the device that comes into physical contactwith the user (also known as the applied part) is of type BF (Body Floating)according to IEC 60601-1. The applied part is the Personal Help Button.This symbol indicates that the parts inside the device cannot be touched byfingers or with objects larger than 12.5 mm and the device is protected againstwater ingress up to 1 m submersion.This symbol (which may be black or blue) means that you have to read theuser manual carefully before you use the device. Save the user manual forfuture reference. This symbol may appear in blue. This symbol indicates the manufacturer.For US: Manufactured for: Philips Lifeline, 111 Lawrence Street, Framingham,MA 01702 USA;For Canada: Manufactured for: Philips Lifeline Canada, 95 Barber GreeneRoad, Suite 105, Toronto, Ontario, Canada M3C 3E9.Indicates manufacturer's catalog number of the device.Indicates the manufacturer's serial number so that a specific device can beidentified.Indicates manufacturing date.–13°F–25°C158°F70°CThis symbol indicates the storage and transportation temperature limits towhich the device can be safely exposed: -25°C to +70°C (-13 °F to +158 °F).<90%This symbol indicates the relative humidity range for storage: up to 90%(non-condensing).The ETL Listed Mark is proof that your product has been independentlytested and meets the applicable published standard.17English
Symbol DescriptionUL listing mark for Canada and the United States.18 English
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Specifications are subject to change without notice.All rights reserved.Signal range may vary due to environmental factors.© 2018 Koninklijke Philips N.V.In US manufactured for:Philips Lifeline, 111 Lawrence Street, Framingham,MA 01702 USA;In Canada manufactured for:Philips Lifeline Canada, 95 Barber Greene Road, Suite 105,Toronto, Ontario, Canada M3C 3E9.3000.023.2663.1 Rev 0.10 (7/26/2018)>75% recycled paper>75% papier recyclé

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