LifeShield BSC1001 BSC1001 Base Unit User Manual 3 Quick Start Guide

LifeShield, Inc. BSC1001 Base Unit 3 Quick Start Guide

User Manual 3 Quick Start Guide

This guide will walk you through the set up of your LifeShield security system step by step. You will find all the components necessary for set up in either the Home Essential Kit or the Home Essential Kit–Cellular Ready.Base (Home Essential Kit only)Cellular Gateway (Home Essential Kit –Cellular Ready only)ConsoleSensorsKeychain Remote© 2011 LifeShield Inc. All rights reserved. LifeShield is a registered trademark of LifeShield Inc.Quick Setup Guide
Start HereCELLULAR GATEWAYSENSOR CONSOLESENSORSENSORBASEIMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD. Component Placement Suggestions:The LifeShield home security system you are about to set up is wireless. To maximize wireless coverage, plan to place the components throughout your home. Ideally, these components will be in different rooms on interior walls. A key consideration is making sure that all Sensors are within approximately 30 feet of one or more of the main components.NOW IS A GOOD TIME TO PLAN YOUR COMPONENT PLACEMENTInternetThe Base connects the system to the Internet. Your Internet connection is likely located where your Modem/Router is placed. The Internet enables remote access to your system from LifeShield.com. The Internet is also the primary communication for reporting alarms to the alarm monitoring center.Cellular GatewayThe Cellular Gateway automatically establishes a connection between your LifeShield system and the monitoring center. The best place to put this is on a high floor in your home since it’s dependant on your local cellular network.Communication Connections:21KEYCHAIN REMOTE SENSOR/MAGNETSYSTEM COMPONENTSIncluded with bothHOME ESSENTIAL KIT AND HOME ESSENTIAL KIT –CELLULAR READYBASE HOME ESSENTIAL KIT ONLYCELLULAR GATEWAY HOME ESSENTIAL KIT– CELLULAR READY ONLYCONSOLE
Locate Base near Modem/Router Remove the table stand, by sliding downward from the main body of the Base Insert the LifeShield LS220 Rechargeable Battery, observing correct polarity as shown Insert the power adapter plug fully into the jack on the back of the Base, then plug the power adapter into the wall outlet Connect the Ethernet cable between an available port on your router and the back of the Base4CBFor installation of the Home Essential Kit, follow the instructions on this page. After completing Steps 1 & 2, go to page 5.IMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD. Locate Console near frequently used door, ideally in different room than Base Connect battery (match red/black polarity) Connect power cord on back of Console Route power cord up through channel For table-top placement, snap stand into Console* Plug power cord into wall outlet AABBCCDDEEF3FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU PURCHASED THE HOME ESSENTIAL KIT12Connect BaseConnects your LifeShield system to the InternetConnect ConsoleControls security and telephone functionsC CBF FE ED DConsole Back ViewTable Stand Table Stand BED(Optional) Phone CordBase Back ViewPower AdapterEthernet CableModem/RouterTable StandCellular Gateway Back ViewCFor installation of the Home Essential Kit–Cellular Ready, follow the instructions on this page. After completing steps 1 & 2, go to page 5. Locate the Cellular Gateway, ideally on a high floor in your home Connect Battery (match red/black polarity) Plug Cellular Gateway into wall outlet Locate Console near frequently used door, ideally in different room than Cellular Gateway Connect battery (match red/black polarity) Connect power cord on back of Console Route power cord up through channel For table-top placement, snap stand into Console* Plug power cord into wall outlet AABBCCDEFOPTIONAL: CONNECTING A PHONE CORD FROM THE BASE TO THE TELEPHONE WALL JACK PROVIDES A BACKUP PATH FOR ALARM COMMUNICATIONS IF YOUR INTERNET CONNECTION IS NOT FUNCTIONING. IF PHONE WALL JACK IS NOT AVAILABLE NEAR BASE LOCATION, YOU CAN CONNECT A PHONE LINE TO THE CONSOLE.*NOTE: FOR MOUNTING ON WALL, SEE USER MANUAL. *NOTE: FOR MOUNTING ON WALL, SEE USER MANUAL.FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU PURCHASED THE HOME ESSENTIAL KIT–CELLULAR READY12Cellular GatewayEstablishes a connection between your LifeShield system and monitoring center.Connect ConsoleControls security and telephone functionsBConsole Back View+-Battery Compartment Battery CompartmentBatteryPower Cord Power Cord
Closed DoorOpen DoorSensors and Magnets create security for doors and windows.• When a door or window is closed, the Sensor and Magnet must be within 3/4" of each other • As a door or window is opened, the Sensor and Magnet separate causing the Sensor to chime or alarm SensorsIMPORTANT: DO NOT ASSEMBLE ANY OF THE SENSOR PIECES UNTIL INSTRUCTED.SensorBracket Tape BracketMagnetMagnet Tape Magnet Spacer (optional use)Bracket Spacer (optional use)SENSOR KIT CONTENTS3/4" spacingSensorMagnet Select door or window that you want to monitor With Bracket and Magnet in hand, select a location on the door or window for mounting* ABA*NOTE: WHEN POSSIBLE, PLACE THE BRACKET ON THE STATIONARY FRAME OF DOOR OR WINDOW, AND PLACE THE MAGNET ON THE DOOR OR WINDOW ITSELF.BracketMagnet Double-Hung WindowDoor Mounting Window Mounting3/4" spacingFigure 1.Level OrientationFigure 2. Angled OrientationFigure 3. Perpendicular OrientationBracketMagnetDFigure 4.Perpendicular Orientation*NOTE: SPACERS IN BOTTOM TRAY MAY BE USED ON THE BRACKET OR MAGNET TO ADJUST ALIGNMENT.C Various orientations between the Bracket and Magnet may be used as long as 3/4" distance is not exceeded.* See Example in Figures 1-4 Once you have determined the appropriate location and orientation for the Bracket and Magnet, attach them with double-sided tapeCDMount Bracket & Magnet3aB5 63
For this step you will need your Console and Sensor: Remove battery tab Using Console: Press MENU Scroll to Security Setup, press SELECT (Scroll Button found on right side of Console) Enter default Master Code 1234 Scroll to Sensors, press SELECT On <Add New>, press SELECT Scroll to the type of Sensor (Open/Close) and press SELECT Wait 5 seconds before clipping the Sensor into the Bracket. You will then have 30 seconds to complete the installation. The display shows the time remaining Clip the Sensor into the Bracket. The Console will beep when the system finds the Sensor. This may take a few seconds* Press OK Edit Sensor Name (Optional) You may change the name now or at a later time.• To change the Sensor Name, press the DELETE key to remove the default name• Using the keys on your Console keypad, type in the desired name• Press OK when complete Sensor Placement: Scroll to Door or Window. Press OK Alarm Type: Scroll to Stay & Away, Away Only, or Convenience. Press OK Sensor Extension: Scroll to Sensor Only. Press OKTesting your Sensor: Test your Sensor by opening the door. Correct installation will generate a chime. Otherwise, see troubleshooting in User Manual Repeat Step G for additional SensorsPlace & Program SensorIMPORTANT: IF YOU HAVE CLIPPED THE SENSOR INTO THE BRACKET PLEASE SEE “RESET INSTRUCTIONS” BELOW.Activate Your System4ABCHDEFGJKIABattery TabBCDEFGHIJKLMNNOTE: IF YOU DO NOT SUBSCRIBE TO PHONE SERVICE, GO TO LIFESHIELD.COM AND CLICK SETTINGS, THEN CLICK “EDIT” ON THE SYSTEM SETTINGS WINDOW. CLICK “NO” NEXT TO “HOME PHONE LINE” FIELD, THEN CLICK “CONTINUE” AT THE BOTTOM OF THE WINDOW.NOTE: LOW BATTERIES MAY CAUSE A TROUBLE BEEP. TO CANCEL TROUBLE BEEP AND ALLOW TIME FOR CHARGING, PRESS CANCEL/OFF KEY, THEN PRESS OK ON DISPLAY.CYour system is now operational. If you subscribe to Alarm Monitoring Service, for the next seven days it will be in a non-monitored “Practice” mode to allow you to become fully acquainted with all of its features. For help, call Customer Support at 1-888-392-2044.* NOTE: IF YOU DO NOT SUBSCRIBE TO ALARM MONITORING SERVICE, STEPS J AND K DO NOT APPLY.7OP83bAScrollButtonsMenuBCScrollButtonsMenuD*NOTE: IF THE SYSTEM DID NOT FIND THE SENSOR, REFER TO SENSOR RESET INSTRUCTIONS, THEN REPEAT STEPS ABOVE.Using PC: Go to www.LifeShield.com Enter User Name and Password Click on “Get Activation Code” and a 6-digit code will be providedUsing Console: Press MENU On Activate, press SELECT Enter Activation Code and press SEND Upon activation acceptance press OK Enter Master Code (Select a new 4-digit code used to access and control the system) Re-enter Master Code to confirm Now testing communication to Alarm Monitoring Center* Upon completion press OK*PHNBK MENU CONNCT WEATHR ALERTSReady To ArmThu 2/8 11:48aCalls: 0 Msg:0PHNBK MENU CONNCT WEATHR ALERTSReady To ArmThu 2/8 11:48aCalls: 0 Msg:0Emergency Contact Profile Name: Joe Safety Phone: 5552227777 Email: JoeSafety@lifeshield.comSecond Emergency Contact Profile Name: Mary Safety Phone: 5555555555Monitoring Site Profile Address 1: 770 Township Line Road Address 2: Suite 350 City: Yardley State: PA Zip: 19067 County: Bucks Township/Borough: YardleyMonitoring Site Profile edithelp
EVERYDAY ARMING SCENARIOS:Staying Home During the Day– Stay ArmingArm the system using the STAY key. A silent Exit Delay and an audible Entry Delay is provided. STAY is typically used when someone is staying home and you want certain Sensors to be ignored (i.e. Motion Sensors and interior doors).ARM 1. Press STAY on your Console 2. Enter your User Code 3. System is armed when the Exit Delay has expired Leaving Your Home– Away ArmingArm the system using the AWAY key. It will provide an audible Exit Delay. The Exit Delay beep will increase in frequency during the last 10 seconds of arming. AWAY arming is best used when you are leaving your home unoccupied. ARM 1. Press AWAY on your Console 2. Enter your User Code 3. System is armed when the Exit Delay has expired Using Your LifeShield Security SystemNow that you have installed and activated your system, take the opportunity to learn how it can best fit your lifestyle. We recommend that you try Arming, Disarming, Alarming and Panicking the system. For systems that are professionally monitored this should be done during the “Practice” time.PHNBK MENU CONNCT WEATHR ALERTSReady to ArmThu 2/8 11:48aCalls: 0 Msg:010ScrollButtonsMenuADPHNBK MENU CONNCT WEATHR ALERTSReady To ArmThu 2/8 11:48aCalls: 0 Msg:0For this install step you will need your Console: Press MENU Scroll to Security Setup, press SELECT Enter Master Code Scroll to Keychains, press SELECT On <Add New>, press SELECT Wait 5 seconds Press all buttons on Keychain Remote at same time Console display will indicate the Keychain Remote is found and then added, press OK On Master User, press SELECT Scroll to Enable or Disable, press SELECT (Makes Panic operable or inoperable on Keychain Remote)ABCDEFGHGIJIf you have a phone wall jack near your Console, a phone cord can be added to each for additional phone backup.Add Optional Phone Line Backup9Table StandAdd Keychain RemoteADDITIONAL CONSIDERATIONS4OPTIONAL ACCESSORY: INCLUDED IN HOME KIT
REMOTE ARMING/DISARMING OF YOUR SYSTEMThere are many ways to remotely arm or disarm your system. • Keychain Remote - from the exterior of your home • LifeShield.com - from a computer with broadband Internet access • Mobile LifeShield - from a mobile phone or PDAKeychain Remote Arm your system as you close the door behind you or disarm your system before you enter your home using your Keychain Remote. It works from within 15 feet of your door, and does not require a User Code.ARM 1. Press STAY or AWAY on Keychain Remote 2. The system will respond with a light blink and beep, letting you know the system is armed DISARM 1. Press OFF to disarm the system before entering 2. The system will respond with a light blink and beep, letting you know the system is disarmed12Staying Home for the Evening– Instant Arming Arm the system using the INSTANT key. No Exit or Entry Delay is provided with Instant arming. INSTANT STAY is typically used in the evening when you are not expecting anyone to enter your home. Opening a door when armed INSTANT will generate an alarm immediately.ARM 1. Press INSTANT on your Console 2. Enter your User Code DISARMING YOUR SYSTEMDISARM 1. Press CANCEL/OFF on your Console 2. Enter your User Code NOTE: TO CANCEL AN ALARM, FOLLOW THE ABOVE DISARM INSTRUCTIONS.PANIC ALARMFor Alarm Monitoring subscribers, the Alarm Monitoring Center will not call to verify a PANIC alarm, but will immediately call the authorities and there may not be an opportunity to cancel the dispatch. For Personal Monitoring subscribers, the PANIC key will only generate a local alarm and there will be no emergency dispatch.ALARM 1. On the Console, press and hold PANIC for 2 seconds (if enabled) 2. Select Police, Medical or Fire (Alarm Monitoring Subscribers Only: If no selection is made, Police will be default selection)On the Keychain Remote, if PANIC is enabled, press STAY and AWAY at the same time when near your home and the alarm will sound.PHNBK MENU CONNCT WEATHR ALERTSReady to ArmThu 2/8 11:48aCalls: 0 Msg:0BACK CONNCT WEATHR ALERTSPress 1: PolicePress 2: MedicalPress 3: FireSELECTAn alarm generated by pressing the PANIC button on your LifeShield home security system will send a message to the Alarm Monitoring Center to contact the authorities without making a call to you to verify alarm.11
WARNING: WHEN ARMING REMOTELY, EITHER THROUGH LIFESHIELD.COM OR MOBILE LIFESHIELD, THE SYSTEM WILL ARM IMMEDIATELY WITH NO EXIT DELAY.LifeShield.com Arming and DisarmingFrom a PC that has broadband Internet access you can go to LifeShield.com, anywhere and anytime, and arm or disarm your system.ARM 1. Login to LifeShield.com 2. Enter User Name and Password 3. Click Arm Stay or Arm Away or Arm Inst Stay 4. Click EnterDISARM 1. Click Enter LifeShield Mobile Arming and DisarmingTo arm or disarm, select Mobile LifeShield app on your mobile device and follow onscreen instructions.FREQUENTLY ASKED QUESTIONS30-Day Return PolicyThis policy applies to purchases made directly from www.LifeShield.com only. Purchases made from a retailer or partner company must be returned to the original seller, in accordance with the seller’s return policy. LifeShield will refund your purchase amount, minus original shipping charges, for returns made within 30 days of the original date on your receipt. Contact LifeShield Customer Support at 1-888-392-2044 to receive a Return Merchandise Authorization (RMA) number. Include the RMA number on the return package label. Return your item(s) in new condition (including all parts and manuals) in the original packaging, along with a copy of your purchase receipt. Incomplete return shipments will not be eligible for refund. No returns will be accepted without an RMA number.Service Billing PolicyService billing starts 30 days after your purchase, and continues automatically monthly after that. The first 30 days of service are free so that you can try LifeShield’s products and services risk free. This coincides with LifeShield’s 30 day return policy that allows you to return your purchase within 30 days without obligation.1. Do I have to purchase service with my LifeShield system? Yes. The LifeShield system will not operate without monitoring service. LifeShield offers several service plans.2. How do I cancel service? Service may be cancelled by calling LifeShield Support at 1-888-392-2044. Service may not be cancelled via email.3. Is there an early termination fee if I cancel service? Your contract terms are set at the time of purchase, and vary from time to time. If your purchase includes a contract term, that will be listed on your order receipt. If you purchase with a term contract, and cancel after the required minimum term, there is no early termination fee. If you purchase with a term contract, and cancel during the required minimum term, there is an early termination fee.4. Is a telephone line required? No. The LifeShield system only requires a broadband connection. Telephone lines are optional. If you do not use a telephone line, you must change a system setting in My LifeShield so the system does not expect normal telephone line signals. LifeShield recommends a telephone line for the voice functionality of the Console and redundant backup communications to the monitoring center should there be an interruption to your broadband connection.5. What if I have VoIP? LifeShield is VoIP compatible. Your VoIP modem telephone line can plug into your LifeShield system.6. What if I have DSL? LifeShield is DSL compatible. An Ethernet cable may be connected between your LifeShield system and your home router, which in turn connects to your DSL modem. A telephone cord may then be connected between a telephone jack in your home and your LifeShield system, so long as a DSL filter is installed into this connection. A DSL filter allows you to use the Console by preventing static from your DSL. NOTE: If you have DSL, you should use a DSL filter on all of your home telephones to prevent this type of interference.7. Is there interference with other RF products like my wireless network (Wi-Fi)? LifeShield uses advanced radio frequency technology to avoid interference with other devices.8. What if there is no telephone line near my broadband connection? The LifeShield system can be connected to the telephone line from the Base or Console. Therefore, it is not required to have a telephone line near your broadband connection.9. Are there special licenses needed to install a security system? No special licenses are required to install a system in your home. However, some municipalities require a monitoring permit for police/fire dispatch. LifeShield can help you navigate the process.10. How many Bases and Consoles can I have in my system? The system supports 1 Base and 4 Consoles.11. How many sensors can I have in my system? The LifeShield system can support the use of up to 50 sensors of any type.13 14FOR HELP, CALL CUSTOMER SUPPORT AT1-888-392-2044

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