Lee Technology Korea LTK-1100 Pager Transmitter User Manual LTK 1100 user s manaul

Lee Technology Korea Co., Ltd. Pager Transmitter LTK 1100 user s manaul

Users Manual

LTK-1100 transmitter User’s manualThank you for purchasing LeeTek’s LTK-1100 transmitter” paging system.We are confident our cutting edge products and first rate service will satisfy your needs for yearsto come.Please read this “Welcome Pack” thoroughly to familiarize yourself with the proceduresfor proper care of your system.System Programming:To enter programming mode, press the “SETUP” button and enter the password “1379” followed by“enter”. If the password is accepted, the display will show “use * to scroll to menu options”. (Use the “∗ / Menu” key to scroll through the different menu options or press “CANCEL” to exit thesystem programming menu.)1. Set the Current Time• At the “Set Current Time” menu, set the hour then press “ENTER” key.• Set the minutes and press “ENTER” key.• Use the “# /Select” key to select AM or PM.• After the correct time is set, press the “ENTER” or “∗ / Menu” key to return to the mainmenu or press the “CANCEL” key 2 times to exit the system programming menu..2. Set the Sleep Shutdown Time (Factory Default : ON – 1 AM)This system has an “ALL SLEEP” function that turns off all battery pagers (for example,manager pagers)at once automatically.To turn this feature off:• Press “#/Select” key to turn the sleep shutdown “OFF”• Press enter to go back to the main menu.To change the shutdown time:• Press “#/Select” key to turn the sleep shutdown “OFF”• Set the hour then press “ENTER” key.• Set the minutes and press “ENTER” key.• Use the “# /Select” key to select AM or PM.• After the correct time is set, press the “ENTER” or “∗ / Menu” key to return to the mainmenu or press the “CANCEL” key 2 times to exit the system programming menu.3. Range Test (Factory Default : OFF)With this feature you can determine what distance your transmitter will cover.• Remove a couple of coasters from the charging stack.• At the range test menu, press “#/Select” key to turn range test “ON”.• Press “ENTER” to start the range test. As soon as range test is activated you’ll noticethe coasters flash once every 10 seconds (if you use pagers they will vibrate). Walkaround your property. When you reach the point where the coasters do not flashconsistently, this is your maximum range. If you would like to increase or decrease yourpower level, exit range test and call 800-919-9903. We can walk you through changingthe power level of your transmitter.• Press the “CANCEL” key to stop the range test. Press the “CANCEL” key again to exitthe system programming menu.NOTE : The transmitter has an auto shut off feature that will stop the range test after 15 minutes.
4. Set Pager Alert (Factory Default: Flash & Vibe)With this feature you have the option of changing the way your coasters alert the guest.Be sure that all coasters are returned before performing this procedure. To change the alert mode of your coasters follow these instructions:• Remove all the coasters from the charging unit or unplug the power supply that isconnected to the charging bases.• At the “Set Pager Alert ” menu, press the “#/Select” key to scroll through the differentalert options.• After making a selection, press the “enter” key 3 times. After sending the code, thecoasters will now respond with your new selection.• Press “CANCEL” key to exit the system programming menu• Return all the coasters to the charging base or plug the power supply. The coasters areready to receive the page with the new alert.5. Setting the Duty Alert (Factory Default: OFF)This feature enables your transmitter to send a page, at a preset time, to a certain pager toremind them of a duty required of them. For example, a busser can receive a page every 60minutes to remind him to check the restrooms.You can assign up to 3 different pagers to be duty alert pagers.PROGRAMMING THE DUTY PAGER• At the “Duty Alert” menu, press “#/Select” key to turn the duty cycle “ON” and press the“ENTER” key.• Enter the duty pager number and press “ENTER” key.• Enter the cycle time (in minutes) and press the “ENTER” key.• Enter the numeric message.**If you are using a numeric pager as a duty pager, the numeric message will appear onthe pager display. With this feature you make up your own numeric codes telling thepatron what each code means. (Example: “201” message may mean clean kitchen;“123” message may mean check bar food etc.)**If you are using a vibration only pager, you have the option of sending a distinctivevibration to a pager by sending different messages.Message 11: 2 ea. 2 second vibrations Message 22: 3 ea. 3 second vibrationsMessage 33: 4 ea. 2 second vibrations Message 44: 1 ea. 2 second vibrationMessage 55: 2 ea. 1.5 second vibrationsMessage 66: 3 ea. 1 second vibrationsMessage 911: 6 ea 1 second vibrations• After setting the duty alert function, press “enter”. Display will show “Duty _ _ saved”.• Press “CANCEL” to exit or press “ENTER” to continue entering the next duty pagerinformation.6. Setting the “Out of Range” (for coasters only) (Factory Default: OFF)With this feature, the coasters will play a melody when taken out of range of the transmitterto inform the guest that they are out of range and will miss their page. The melody will onlystop, when they return back within range. Be sure that all coasters are returned before turning out of range on or off.TURNING THE OUT OF RANGE ON • Remove all the coasters from the charging unit or unplug the power supply that isconnected to the charging base
• At the “Out of Range” menu, press the “#/Select” key to turn the out of range ON.• Press the “ENTER” key 3 times. After sending the signal, all the coasters will light uponce to tell you that they received the new code.• Press “CANCEL” key to exit the system programming menu. To test the coasters with out of range on, unplug the power supply, that is connected tothe transmitter. After 45 – 60 seconds, all the coasters will play a melody since they arenot receiving a signal from the transmitter. Plug in the power supply back into thetransmitter. After a few seconds, all coasters will stop playing the melody. Return all thecoasters to the charging base or plug the power supply. The coasters are ready toreceive the page with the out of range feature turned on.TURNING THE OUT OF RANGE OFF • Remove all the coasters from the charging unit or unplug the power supply that isconnected to the charging base• At the “Out of Range” menu, press “#/Select” key to turn the out of range OFF.• Press “ENTER” key 3 times. After sending the signal, all the coasters will light up once totell you that they received the new code.• Press “CANCEL” key to exit the system programming menu.To test the coasters with out of range off, unplug the power supply, that is connected to thetransmitter. After 30 - 45 seconds, all the coasters should not play the melody since the outof range were turned off. If all or some of the coasters are playing the melody, repeat theprocedure above. If none of the coasters are playing the melody, return all the coasters to thecharging base or plug the power supply. Plug the power supply of the transmitter. Thecoasters are ready to receive the page with the out of range feature turned off.Handing out the Coasters:Give the guest a coaster. Note their name and Coaster number on the sign out sheet (Included). Tellthe Guest the coaster will signal when their table is ready. The default page for this system is for thecoaster to flash and vibrate for 3 minutes. After the coaster is finished vibrating it automatically goesback into standby mode waiting for the next page. You can hand the coasters out right from thecharging stack (they will “demo” page each time they are removed from the stack) or you can simplystore them in a basket and hand them out. A fully charged coaster will function without being rechargedfor 8-12 hours. You can always reset a coaster by touching it to a charger base stack.Paging the Guest:When the guest’s table is ready simply press the coaster number on the transmitter keypad followed bythe “send” key. For example, press “11, send” and coaster # 11 will signal.Auto-Locate FeatureThis feature causes ALL coasters (that are not on the charging stack) to signal at once. Thisfeature is useful when you are closed and would like to locate any misplaced coasters around yourrestaurant. To locate ALL coasters, press “1247 – send”. Any coaster not on the charging stack willsignal (Flash & Beep). Search your restaurant for missing coasters. Remember to check the parking lotand look in the bushes! After finding all the missing coasters, put all the coasters on the charging rackto stop the “auto locate” alert. Never press 1247 send while coasters are with the guest – Allcoasters will alert at once!!!
GEO MANAGER PAGER INSTRUCTIONS (Use this page if you use a Numeric Manager Pager)Turn Pagers On:The pagers come with the battery installed. To turn a pager on, press and hold the right button untilthe pager vibrates. On the LCD, it will display the word “ON” to show the pager is operational. NOTE:You can only turn the pagers off by sending a code via the transmitter. See instructions below.Sending a Pre-Programmmed Messages to the Geo Manager PagerThis system has the option of sending 4 different pre-programmed messages. This can be used forsendingmessages to managers or key employees. The default message is set to “HOST”. Press “91-send”and “HOST” will be displayed on pager # 91. With this feature you have the option of sendingthe following messages:Beep 1 – “CHEF ” Beep 3 - “HOST”Beep 2 – “BAR” Beep 4 - “PHONE ”To Send a different message:From the transmitter, press the “pager number” followed by the” enter” key. For beep type(refer your selection above) select the message you want to send then press “enter”and then press“send.. Example: “91, enter, 2, enter, send”. Pager # 91 will vibrate and the display will show “BAR”.To send a Numeric Message to the Geo Manager Pager:With this feature you make up your own numeric codes telling the staff what each code means.Press the pager number followed by the “enter” key twice. The display will read “enter message” -Press the numbers you wish to send followed by the “send “ key. Example: “91, enter, enter, 911send”Pager # 91 will vibrate . The display will read “911”. Press the right button to stop the page. Press therightbutton again to read the message.Here are some common examples of numeric messages:♦ “911” message may mean report to the Managers Office Immediately.♦ A “1” message may mean report to reception.♦ An “8” message means you have a phone call. “81” means a call on line 1, “82” means acall on line 2etc. You can also enter a phone number. Ex. Message “770-555-1234” means you need tocall that number.You make up a list that suits your needs specifically. Your messages can be up to 16 characters long.To Delete a Message:The pagers are set to hold the last 2 messages. You can leave the messages or delete them as youchose. Todelete a message: Find the message to be deleted by pressing the right button. Press the middle keyand “delete” will appear on the display. Press the right button again to delete the message.RightbuttonMiddle button
All Page FeatureAll pagers have a second identity of 911. To page every pager at once press “911 – send”. Follow thesame procedures above to send messages to all pagersTurn Pagers Off Using the DataPage Transmitter:This system has an “ALL SLEEP” function that turns off all the manager pagers at once.From the transmitter press “911-enter-enter-[[123456”. This will put all pagers to sleep. If you page apager it will not respond. Push and hold the right button on the pager to turn it back on.VIBE ONLY PAGER INSTRUCTIONS (Use this page if you use a Vibration Only Pagers)Paging the Server Pager (Vibe Only Pager):On the top & back of each pager is your pager number. Press the pager number and send (“11 send”)and that pager will vibrate. Remember to make a note of the pager number next to the name on thepager sign out sheet.Turn Pagers On:When you hand out a pager for the first time Press and hold the side button until the pager turns on &vibrates. Pager is now on. Every time you press the button the light will come on to show the pager isoperational. The side button will also stop the vibration during the page. You can only turn the pager offby sending a code via the transmitter.Handing out the pagers:Give the guest a pager. Note their name and Pager number on the sign out sheet (Included). Tell theGuest the pager will vibrate when they are needed. The default page for this system is a sequence of 6vibrations over a 30 second period. The guest can stop the page at any time by pressing the sidebutton. After the pager is finished vibrating it automatically goes back into standby mode waiting for thenext page.All Page FeatureAll pagers have a second identity of 911. To page every pager at once press “911 – send”. Follow thesame procedures above to send messages to all pagers.Turn Pagers Off:This system has an “ALL SLEEP” function that turns off all the pagers at once.From the transmitter press “911 – enter –enter- 99 – send” This will put all pagers to sleep. If youpage a pager it will not respond. Push and hold the side button on the pager to turn it back on.The pager uses 1 – AAA alkaline battery. Battery life averages 1000 hours. When you replace thebattery the pager is turned on. The red light will flash when the battery needs to be changed.Note: Pagers must be a minimum of 3 feet away from the keypad controller to send a page. The Keypad Controller may cause interference with certainphones and electronic equipment. Place the keypad controller away from these devices.This system also has the option of sending a distinctive vibration. This can be used for sending messages tomanagers or key employees. For example, 3 vibrations could mean the manager has a phone call.
To Send a Distinctive VibrationWith this feature you have the option of sending different vibrations to a pager.Message 99: Pager Off Message 33: 4 ea. 2 second vibrationsMessage 911: 6 ea 1 second vibrations Message 44: 1 ea. 2 second vibrationMessage 11: 2 ea. 2 second vibrations Message 55: 2 ea. 1.5 second vibrationsMessage 22: 3 ex. 3 second vibrations Message 66: 3 ea. 1 second vibrationsPress the pager number followed by the “enter” key – The display will read “enter message” - Press the numbersyou wish to send followed by the “send “ key. Example: “2, enter,enter, 33 send” Pager # 2 will vibrate 4 times.Coaster Sign Out SheetCoaster#Name # Time Quote S / N *Phone #Returned (√)
*Getting a phone number encourages the guest to return the coaster!GuestCall Guest Paging System Operation1. When a guest arrives, remove a coaster from the stack. It will alert for 5 seconds while you show them and explain whatthey will be looking for when they are paged. Write the coaster number next to the person's name on the wait list.2. When their table becomes available, simply enter their coaster number into the transmitter and press "send".Example of Host/Guest GreetingHost: Good evening Sir. Welcome to ______________. How many are in your party tonight?Guest: Hello, there will be 4 of us.Host: Your name please.Guest: SmithHost: Thank you Mr. Smith, do you have a smoking preference?Guest: Yes, non-smoking.Host: OK Sir, that’s the Smith party of 4 for a non-smoking table, correct?Guest: YesHost: We currently have a 30 minute wait for a table. Here, please take one of our Coasters. (Remove a coaster from thestack… it signals… hand it to the guest.)Host: Keep this coaster with you. It will flash / vibrate just like this when your table is ready. When it goes off, come backto the host stand and we will seat you. You may go to the bar if you’d like and use the coaster for your drink or you can sitout front on one of our benches. The coaster has a built in alarm that will “sing” if you have gone out of range and cannotbe paged. If it starts to sing, simply walk back towards the restaurant and it will stop singing when you get back into range.Guest: WOW! This is great. What a neat idea! You guys really know how to take care of your guests.Host: Thank you Mr. Smith, we’ll see you in about 30 minutes.GuestCall TroubleshootingCharge light will not come ona. Make sure there is power to the outletb. Try changing the position of the coasters on the stack. Make sure they are seated properly with the numbersfacing front.c. Using a damp rag, clean metal contacts on coaster that will not lightc. Check all connections on charger bases. If only one stack of coasters will not light on the charger, there isprobably a bad connection. Move wires and be sure they are all plugged into back of black coaster charger.If you try all this and the coaster charging light will not come on you most likely have a blown power supply.Transmitter will not display anythinga. Make sure there is power to the outleta. Check all connections.If you try all this and the transmitter still wont power up your power supply may be bad. If display is still blank, call NTN.
No range on coaster pagersa. Be sure transmitter is not near any large metal objects, fire walls, etc.b. Be sure antenna is connected properly and not broken.Coasters are not paging or paging in a manner you did not programReview Coaster modes and enter the code for the mode you would like. It probably has changed.Coasters are not answering the page or acting strangeMake sure the Coaster has a full charge.Before you call, try some of the following suggestions…*Remember that the capability of your system will be affected by: Foil backed wallboard, Metal mesh,wire reinforced glass, metal sheeting, large mirrors, suspended ceilings, lift shafts etc. These can allreflect and thereby reduce the signaling capability of the transmitter. A little forethought prior toinstallation, coupled with a few tests, can normally avoid most of these problems.1.Read through the instruction manual. Answers to most questions can be found there.A trouble shooting section further assists you in diagnosing the problem.2. IMPORTANT NOTICE:This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:z Reorient or relocate the receiving antenna.z Increase the separation between the equipment and receiver.z Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.z Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:(1) this device my not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesiredoperation..Warning: Changes or modifications made to this equipment not expressly approved byLEETEK may void the FCC authorization to operate this equipment.3. CAUTION : Never use any cleaner other than alcohol for the maintenance of this equipment. Organic solventsuch as benzene, toluene or acetone may spoil the plastic parts of this equipment.4.RF Radiation ExposureThis equipment complies with FCC RF radiation exposure limits set forth for anuncontrolled environment. This equipment must be installed and operated with aminimum distance of 20 centimeters between the radiator and your body.
5.Do not subject this equipment to:1)Mechanical shock 2)Excessive humidity or moisture 3)Extremes of temperature 4)Corrosive liquids6.Warning ! No user serviceable partsAlteration or modification to any part of this equipment,without the prior written consent of the manufacturer,Will invalidate all manufacturer approvals and warranty. No adjustments can be undertaken except by qualifiedAnd licensed persons as defined by the FCC Rules and Regulations. Operation of altered equipment can resultIn fines, imprisonment, and /or confiscation of such equipment.WARRANTYLeeTek warrants this product against any defects that are due to faulty material or workmanship for a one-year period afterthe original date of consumer purchase. This warranty does not include damage to the product resulting from accident,misuse or improper electrical connection. Power supplies are warranted for 60 days. We recommend the use of asurge protector with all equipment. If this product should become defective within the warranty period, we will repair orreplace with equivalent product, free of charge. We will return your product, transportation charges prepaid standardshipping mode, provided the product is shipped prepaid to:LEETEK, #24-2 Samjeong-dong, Ojeong-gu, Puchon-city, Kyunggi-do, KoreaNo return will be received without prior authorization and the proper RMA # posted to the outside of the shipping container.This warranty gives you specific legal rights and you may also have rights which vary from state to state.I need to send some Coasters / Pagers in for repair - What doI do?Within warranty period / Covered by our Coaster-Care Program:Ship malfunctioning components to the following address:#24-2 Samjeong-dong, Ojeong-gu,Puchon-city,Kyunggi-do, Korea82-32-678-86051. Pack the components securely2. Enclose a note with a brief description of the problem3. Include a business card4. Ship the equipment in a traceable manner for your protection. (ie UPS GroundTrack).5. Insure the shipment for replacement value.There are no charges for repaired equipment within the warranty period, or if covered byCoaster-Care, other than your shipping costs. We will pay shipping (*ground) one wayback to you. *Overnight or 2 day Shipping is available at an additional charge.Out of warranty items will be repaired and sent back C.O.D.
Guest Paging Hints and TipsOnly give out pagers to guests waiting less than 1 hour.If the wait is longer than this, request that the guest check back at the host stand in 30 to 45 minutes and give them a pagerat that point. Our studies have shown the “ditch rate” is higher the longer the wait time quoted and a guest will decide not towait within the first ten minutes of being quoted. This will also give the host the opportunity to reconfirm the amount of timethe guest can expect to wait.Make sure Out of Range is turned on.Should the guest travel outside the range of the host sending unit the system will alert them to come back closer to therestaurant or they will miss their page. This will also remind the guest to return the pager should thehost forget to get it back.Use locate mode at the end of each shift to make sure all pagers are back on thecharger.This will guarantee that all pagers are returned to the charger at the end of each shift and acts as a check outprocedure for the hostess. Guests will leave pagers in the bushes out front, in the parking lot or in waiting areas.Locate mode assists you in finding those misplaced pagers.Training is the key to success with a paging system.Orientating your entire staff and training your host staff on the use of the paging system is key to the success of the system.As a part of the general host training program, time must be set aside to teach new hires about the use and care of thepaging system. Be certain staff members understand the importance of asking for the coaster back when the guest isseated.Benefits of a VISUAL paging systemBartenders see the pager or coaster flash and know to quickly close the tab of a waiting guest to help speed table turns.Host staff can page a guest, see them coming (with flashing pager / coaster in hand) and greet them by name or meet themhalfway.Pagers / coasters are not lost or forgotten in the pockets of your guests.

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