Kyocera KWC-KX21 Tri-Mode Dual-Band CDMA/AMPS Cellular Phone User Manual

Kyocera Communications, Inc Tri-Mode Dual-Band CDMA/AMPS Cellular Phone

User Manual

FCC DRAFTSW: SV0.3.03PRL: 1002982-N8757-1EN, Rev. X1-DRAFT82-N8757-1EN.book Page i Thursday, December 1, 2005 8:42 AM
iiUser Guide for the Switch_Back PhoneThis manual is based on the production version of the Kyocera K612 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:4,901,307 5,056,109 5,101,501 5,109,390 5,228,054 5,267,261 5,267,262 5,337,338 5,414,796 5,416,797 5,490,165 5,504,773 5,506,865 5,511,073 5,535,2395,544,196 5,568,483 5,600,754 5,657,420 5,659,569 5,710,784 5,778,338 The Kyocera Wireless Corp. (“KWC”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law. Furthermore, the purchase of the KWC products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.Kyocera is a registered trademark and Slider is a trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation. All other trademarks are the property of their respective owners.Copyright © 2005 Kyocera Wireless Corp. All rights reserved. Ringer Tones Copyright © 2000-2002 Kyocera Wireless Corp.82-N8757-1EN, Rev. X1-DRAFTFCC/IC NoticeThis device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) supplied and approved universal pouch CV90-61346.Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 25 mm separation distance including the antenna and the user’s body.THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC with the phone 82-N8757-1EN.book Page ii Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT iiitransmitting at its highest certified power level in all tested frequency bands.Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant sectionhttp://www.fcc.gov/oet/fccid after searching on the FCC ID: OVFKWC-KX21.Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at http://www.wow-com.com.* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.CautionThe user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.Optimize your phone’s performanceUse the guidelines on page 2 to learn how to optimize the performance and life of your phone and battery.Air bagsIf your vehicle has an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.Medical devicesPacemakers—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.• Do not carry your phone near your heart.• Use the ear opposite the pacemaker.• If you have any reason to suspect that interference is taking place, turn off your phone immediately.Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult Virgin Mobile or call the customer service line to discuss alternatives.82-N8757-1EN.book Page iii Thursday, December 1, 2005 8:42 AM
ivOther medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.Potentially unsafe areasPosted facilities—Turn your phone off in any facility when posted notices require you to do so.Aircraft—FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death.Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include:• fueling areas such as gas stations• below deck on boats• transfer or storage facilities for fuel or chemicals• vehicles using liquefied petroleum gas, such as propane or butane• areas where the air contains chemicals or particles such as grain, dust, or metal powders• any other area where you would normally be advised to turn off your vehicle engineUse with careUse only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.Keep phone dryIf the phone gets wet, turn the power off immediately and contact your dealer. Water damage may not be covered under warranty.Resetting the phoneIf the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:1. Remove the battery door.2. Remove and replace the battery.If the problem persists, return the phone to the dealer for service.AccessoriesUse only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.Radio Frequency (RF) energyYour telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Virgin Mobile’s network controls the power of the RF signal. This power level can range from 0.006 to 0.6 watts.In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:• ANSI C95.1 (American National Standards Institute, 1992)• NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)82-N8757-1EN.book Page iv Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT vYour phone complies with the standards set by these reports and the FCC guidelines.E911 mandatesWhere service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.Battery and charger specifications 093 453 037Kyocera Wireless Corp.10300 Campus Point Drive, San Diego, CA 92121 U.S.A.Visit us at www.kyocera-wireless.comCharger Input OutputCV90-G2610 120 VAC / 60 Hz 5.2 V 400 mACV90-K0259 100-240 VAC / 50/60 Hz 4.5 V 1.2 ACV90-K0261 100-240 VAC / 50/60 Hz 4.5 V 600 mAStandard Battery (5 mm):CV90-P4200: 3.7 V / 900 mAhExtended Battery (10 mm):CV90-P3002: 3.7 V / 1550 mAh82-N8757-1EN.book Page v Thursday, December 1, 2005 8:42 AM
vi ContentsCONTENTS1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1Installing the battery . . . . . . . . . . . . . . . . . . . . . . 1Getting to know your phone . . . . . . . . . . . . . . . . 32 My Account . . . . . . . . . . . . . . . . . . . . . . . 11Checking your account balance . . . . . . . . . . . . 11Top-Up your account . . . . . . . . . . . . . . . . . . . . 113 Making and Answering Calls . . . . . . . . . 12Phone calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 151-Touch dialing. . . . . . . . . . . . . . . . . . . . . . . . . 15Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Entering Text . . . . . . . . . . . . . . . . . . . . . . 18QUERTY keypad . . . . . . . . . . . . . . . . . . . . . . . . 18Number keypad. . . . . . . . . . . . . . . . . . . . . . . . . 195 Storing Contacts . . . . . . . . . . . . . . . . . . . 24Creating a new contact . . . . . . . . . . . . . . . . . . . 24Adding a code or extension. . . . . . . . . . . . . . . . 24Customizing your contacts. . . . . . . . . . . . . . . . . 24Editing a contact. . . . . . . . . . . . . . . . . . . . . . . . 25Erasing a contact. . . . . . . . . . . . . . . . . . . . . . . . 26Customizing a phone number . . . . . . . . . . . . . . 26Finding contact information . . . . . . . . . . . . . . . 266 Text Messaging . . . . . . . . . . . . . . . . . . . . 28Sending text messages. . . . . . . . . . . . . . . . . . . . 28Retrieving text messages . . . . . . . . . . . . . . . . . . 31Customizing message settings . . . . . . . . . . . . . . 327 Multimedia Messaging . . . . . . . . . . . . . . 34Sending multimedia messages. . . . . . . . . . . . . . 34Receiving multimedia messages . . . . . . . . . . . . 35Viewing multimedia messages. . . . . . . . . . . . . . 358 IM Client . . . . . . . . . . . . . . . . . . . . . . . . . . 37Accessing IM Client. . . . . . . . . . . . . . . . . . . . . . 37Ending an IM client session . . . . . . . . . . . . . . . 37Navigating IM Client . . . . . . . . . . . . . . . . . . . . . 37Send IM message . . . . . . . . . . . . . . . . . . . . . . . 379 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . .38Accessing VirginXL . . . . . . . . . . . . . . . . . . . . . . 38Ending a VirginXL session. . . . . . . . . . . . . . . . . 38Navigating VirginXL. . . . . . . . . . . . . . . . . . . . . . 3810 My stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .39My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . 39My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . 40My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 40My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4011 Using the Camera . . . . . . . . . . . . . . . . . .42Restoring camera menu settings. . . . . . . . . . . . 43Taking a picture . . . . . . . . . . . . . . . . . . . . . . . . 44Camera key map [Flip open or closed] . . . . . . 4412 Using Tools . . . . . . . . . . . . . . . . . . . . . . .45Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Scheduler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 47Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Flashlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4813 Customizing Your Phone . . . . . . . . . . . .49Silencing all sounds . . . . . . . . . . . . . . . . . . . . . 49Choosing ringers . . . . . . . . . . . . . . . . . . . . . . . 50Setting sounds for your phone . . . . . . . . . . . . . 50Personalizing the screen. . . . . . . . . . . . . . . . . . 52Creating a secure environment . . . . . . . . . . . . . 54Connecting to a TTY/TDD device. . . . . . . . . . . . 55Setting position location . . . . . . . . . . . . . . . . . . 5582-N8757-1EN.book Page vi Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT vii14 Using Voice Recognition . . . . . . . . . . . .56Setting up voice dialing . . . . . . . . . . . . . . . . . . .56Making a call using voice tags . . . . . . . . . . . . . .56Making a call using digit dialing. . . . . . . . . . . . .57Training voice recognition. . . . . . . . . . . . . . . . .5815 Getting Help . . . . . . . . . . . . . . . . . . . . . . .59Customer support . . . . . . . . . . . . . . . . . . . . . . .59Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6082-N8757-1EN.book Page vii Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 11GETTING STARTEDInstalling the batteryYour Switch_Back phone comes with a removable lithium ion (LI Ion) battery. Fully charge the battery before using the phone.To install the battery:1. Hold the phone face down.2. Find the groove on the right side of the back panel. Unsnap the hooks and remove the back cover.3. Place the battery in the phone casing with the metal contacts facing the right side of the phone.4. Replace the back panel by sliding the notches into the openings on the left side.5. Snap the back panel and into place.Charging the batteryYou must have at least a partial charge in the battery to make or receive calls. To charge the battery:1. Connect the AC adapter to the jack on the bottom of the phone. Do not force the AC adapter into the jack. Make sure the arrows face up as shown. (graphic).2. Plug the adapter into a wall outlet.The battery icon in the upper-right corner of the screen tells you whether the phone is:• Charging (the icon is animated)• Partially charged • Fully charged Note: The battery will not charge if you use the phone while it is connected to an AC adapter.Recharging the batteryYou can safely recharge the battery at any time, even if it has a partial charge.Note: Before removing the battery, make sure the phone is powered off.82-N8757-1EN.book Page 1 Thursday, December 1, 2005 8:42 AM
2Getting StartedCaring for the batteryGeneral safety guidelines• Do not take apart, puncture, or short-circuit the battery.• If you have not used the battery for more than a month, recharge it before using your phone.• Avoid exposing the battery to extreme temperatures, direct sunlight, or high humidity.• Never dispose of any battery in or near a fire. It could explode.Common causes of battery drain• Playing games or using the Web.• Keeping backlighting on.• Operating in digital mode when far away from a base station or cell site.• Using data cables or accessories.• Operating when no service is available, or service is available intermittently.• High earpiece and ringer volume settings.• Repeating sound, vibration, or lighted alerts.Accessing keypad shortcutsNavigation key shortcuts From the main screen, press and hold the navigation key to access the following shortcuts:Up: Access My AccountDown: Access Recent calls listsLeft: Launch VirginXLRight: Access text messagingPurchasing accessoriesTo purchase accessories for your new phone, such as a hands-free headset, carrying case, or car power adapter, please visit www.virginmobileusa.com.82-N8757-1EN.book Page 2 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 3Getting to know your phoneYour phone has two keypads. When the flip is closed, use the number keypad to when flip is closed to enter numbers, letters and symbols .External screen. Left softkey accesses menus and functions.Send/Talk key starts or answers a call. Press once to activate voice dialing, twice to display the Recent calls list, and three times to redial the last number dialed.Back key erases characters in text entry and returns you to the previous screen.Number keys for entering numbers, letters, or symbols.* Shift key changes the text mode in text entry.Jack for AC adapter (included) and data cable.Navigation key scrolls through lists and text entry fields and accesses shortcuts from the home screen.OK key selects a menu item or option.Right softkey accesses the Contacts directory and other menu options.End/Power key turns the phone on and off, ends a call or browser session, and returns you to the home screen.Speakerphone key activates the speakerphone and answers incoming calls.# Space key enters a space during text entry. Press and hold to enter Silent mode.0 Next key cycles through word choices during text entry.External earpiece.12345678910111213141582-N8757-1EN.book Page 3 Thursday, December 1, 2005 8:42 AM
4Getting StartedAntenna.Camera flash.Mirror when taking your own picture.Camera lens.Jack for hands-free headset (sold separately).External camera key activates Picture mode.Volume keys to raise or lower speaker volume.1617181920212282-N8757-1EN.book Page 4 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 5When the flip is open, use the QWERTY keypad to enter number, letters and symbols.Internal screen.Internal camera key activate Picture mode.Send/Talk key starts or answers a call. Press once to activate voice dialing, twice to display the Recent calls list, and three times to redial the last number dialed.Left softkey accesses menus and functions.Custom Menu key assigns a custom menu.Shift key to type upper case characters.Symbol key to type symbol charactersQUERTY keys for entering numbers, letters, or symbols.Space key to type space.Navigation key scrolls through lists and text entry fields and accesses shortcuts from the home screen.OK key selects a menu item or option.Right softkey accesses the Contacts directory and other menu options.End/Power key turns the phone on and off, ends a call or browser session, and returns you to the home screen.Speakerphone key activates the speakerphone and answers incoming calls.Back key erases characters in text entry and returns you to the previous screen.Enter keys for hard returnsInternal speaker.232425262728293031323334353637383982-N8757-1EN.book Page 5 Thursday, December 1, 2005 8:42 AM
6Getting StartedUsing menusAccessing menu items (slide open)• From the home screen, press the left softkey to select Menu.• Press the right softkey to select Contacts.• Press left, right, up, or down to see menus and options.• Press to select a menu item.• Press to back up a menu level.• Press to return to the home screen.In this guide, an arrow → tells you to select an option from a menu. For example, Menu → Settings means select Menu, then select the Settings option.Note: To change the way the menus appear, see “Choosing a menu style” on page 52 for details.The contents of the main menu are as follows:PicturesTake a pictureMy picturesSend picture msgHelpMy AccountAllows you view your balance and Top-Up your account.MessagingSend text msgSend pic msgSend IMVoicemailInboxVirgin AlertsOutBoxSavedDraftsErase msgsMsg settingsIMLaunches the instant messenger client.VirginXLLaunches VirginXL and provides access to exclusive content.My stuffMy ringtonesMy gamesMy other stuffMy graphicsMy soundsContactsView allAdd newFind nameGroupsSpeed dial listVoice dial listMessaging groupsBusiness listPersonal listInformationRecent callsAll callsIncoming callsOutgoing callsMissed callsErase call listsAll calls timerHome Calls TimerRoam Calls TimerToolsVoice memoSchedulerAlarm ClockTip CalculatorCalculatorTimerStopwatchFlashlightSettingsKeyguardSoundsDisplayConvenienceCall optionsMessagingCameraSecurityNetworkAccessoriesPhone Info82-N8757-1EN.book Page 6 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 7Performing basic functionsNote: The phone must be powered ON to perform the following functions.Flip closedTo... From the external home screen...Turn the phone on Press and wait until the phone beeps.Turn the phone off Press and hold until the phone beeps.Make a call Press and hold to initiate voice dialing. Contact must have voice tag assigned (see page 56).End a call Press .Answer a call Press .Adjust volume during a call Press up or down.Acknowledge an alert Press when you see OK.Access menus Press the left softkey once.Scroll menus Press up and down.Select menus Highlight a menu or option and press once.Access Recent calls list Press down. Activate Picture mode Press and hold the side camera key .Take a picture Activate Picture mode and press the left softkey or to select Capture.Access voicemail Press and hold and follow the system prompts.82-N8757-1EN.book Page 7 Thursday, December 1, 2005 8:42 AM
8Getting StartedFlip openVerify your phone number Select Menu → Settings→ Phone Info. Silence the ringer on an incoming call Press then to answer.Activate voice dialing Press and hold to initiate voice dialing. Contact must have voice tag assigned (see page 56).To... From the internal home screen...Turn the phone on Press and wait until the phone beeps.Turn the phone off Press and hold until the phone beeps.Make a call Press and hold to initiate voice dialing. Contact must have voice tag assigned (see page 56).End a call Press .Answer a call Press .Adjust volume during a call Press up or down.Acknowledge an alert Press when you see OK.Access menus Press the left softkey once.Scroll menus Press up and down.Select menus Highlight a menu or option and press once.Access Recent calls list Press down. Activate Picture mode Press and hold the inside camera key .82-N8757-1EN.book Page 8 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 9Take a picture Activate Picture mode and press the left softkey or to select Capture.Verify your phone number Select Menu → Settings→ Phone Info. To... From the internal home screen...82-N8757-1EN.book Page 9 Thursday, December 1, 2005 8:42 AM
10 Getting StartedUnderstanding screen iconsThese icons may appear on your phone’s screen.The phone is operating in IS95 digital mode.The phone is receiving a signal. You can make and receive calls. Fewer bars indicate a weaker signal.A call is in progress.The phone is not receiving a signal. You cannot make or receive calls.You have a text, voice, or multimedia message.The phone is in picture mode.Camera flash mode is ready.Camera timer mode is ready.Camera zoom mode is ready.The phone is in video mode.The battery is fully charged. The more black bars, the greater the charge.The alarm clock is set.The phone is in privacy mode or is accessing a secure Web site.High-speed (3G) data service is available and active on your phone.(blinking) The phone is sending high-speed data.(blinking) The phone is receiving high-speed data.High-speed data service is available, but the phone is dormant.The phone is at the home screen. To access Menu, press the left softkey .The phone is at the home screen. To access Contacts, press the right softkey .The phone is set to vibrate or to vibrate and then ring.Position location is set to Virgin Mobile and to emergency services.Position location is set to emergency services only.82-N8757-1EN.book Page 10 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 112MY ACCOUNTYou can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to www.virginmobileusa.com.Checking your account balanceYou can check your Virgin Mobile account status in one of two ways:• From the home screen, press up. -or-Select Menu → My Account.– Your account information appears with Top-Up information relative to your selected plan.– When your account is low or empty, you will receive a notification to Top-Up. Top-Up your accountTop-Up is how you increase your Virgin Mobile account balance. You can Top-Up your Virgin Mobile account right from your phone. First, you need to register your debit or credit card at www.virginmobileusa.com or buy a Top-Up card from one of the thousands of stores that carry them.When your balance is low, you can Top-Up your account from your phone as follows:1. Select Menu → My Account.2. Use the navigation key to scroll down to the Top-Up link and press . 3. Scroll down and select either Top-Up Card or Credit Card.4. Follow the simple instructions to Top-Up your account.To find a store near you that sells Top-Up cards, select Find a Store from the Top-Up menu.Note: You can also Top-Up over the Web at www.virginmobileusa.com.For more informationFor more information about your Virgin Mobile account or Virgin Mobile service, visit www.virginmobileusa.com.Low Balance -$4.0082-N8757-1EN.book Page 11 Thursday, December 1, 2005 8:42 AM
12 Making and Answering Calls3MAKING AND ANSWERING CALLSPhone callsMaking a callMake sure you are in an area where a signal can be received. Look for the symbol on the home screen. The more bars you see in this symbol, the stronger the signal. If there are no bars, move to where the signal strength is better. When the phone has been idle for a time, it changes to power save mode. When you see “Power Save” on your phone’s screen, press any key to return to normal operating mode.The following instructions apply to either the number keypad(flip closed) or the QWERTY keypad (flip open), unless otherwise stated.Entering a number1. On the number keypad, enter the phone number and press .2. Press .Using voice dialingVoice dialing requires that a contact be saved with a voice tag. See page 56.1. Press and hold to initiate voice dialing.2. Say the name of the contact when prompted. The phone places the call.3. Press to end the call.Answering a callWhen a call comes in, the phone rings, vibrates, or lights up, and a dancing phone icon appears. The phone number of the caller also appears if it is not restricted. If the number is stored in your Contacts directory, the contact name appears. • Press to answer the incoming call.-or-• Press to answer the incoming call and turn on the speakerphone.Adjusting the volume during a call• To adjust the earpiece volume during a call, press up or down.Silencing an incoming call• Press or .Note: In the absence of voicemail, this feature drops the call.- or -• Press then press to answer the call.This action silences the current call only. The next call will ring as normal.Redialing a number• To redial a recent call, press twice to open your Recent calls list. Highlight a phone number or name and press .82-N8757-1EN.book Page 12 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 13Tip: To redial the last number called, received, or missed, press three times.Calling a saved numberIf you have already saved a phone number, you can use the Contacts list to find it quickly.1. From the home screen, press the right softkey to select Contacts.2. Scroll down the list to find the contact you want to call.3. Highlight the name and press to dial the number.Using the speakerphoneYour Switch_Back phone has a built-in speakerphone.• To turn on the speaker, press . If you press during an incoming call alert, you answer the call.The icon at the top of the phone screen indicates that the speakerphone is on.• To turn off the speakerphone, and press .Setting the phone to hold callsThe Hold Call feature allows you to place incoming calls on hold until you are ready to answer them.1. Select Menu → Settings → Convenience → Hold call → Enabled.– If you have not recorded a hold message, you will be prompted to record one, such as “Please hold. I’ll answer in a minute.”2. Record the message twice, as prompted.3. Select Save or Options (Play, Re-Record, or Exit).The next time a call comes in, you will have the option of placing it on hold.Placing a call on holdYou can place a call on hold once you have enabled this feature.Note: If you are already on a call and you receive another call, you cannot place the incoming call on hold. It will go to voicemail.1. When a call comes in, press the right softkey to select Hold call. The caller will be placed on hold and will hear your recorded hold message.2. To speak to the caller, select Answer.- or -To hang up without speaking to the caller, select End Call.Changing the hold message1. Select Menu → Settings → Convenience → Hold call → Re-Record msg and follow the prompts.2. Record the message twice.82-N8757-1EN.book Page 13 Thursday, December 1, 2005 8:42 AM
14 Making and Answering Calls3. Select Save or Options (Play, Re-Record,or Exit).Recent CallsDealing with missed callsWhen you have missed a call, “Missed Call” appears on your screen unless the caller leaves a voicemail. • To clear the screen, press the left sofkey to select OK.• To view details of the call, press the right softkey to select Calls then press .• To return the call, press the right softkey to select Calls then press .Setting missed call alertsYou can set an alert to beep every five minutes after you have missed a call.1. Select Menu → Settings → Sounds → Alerts → Missedcall alert.2. Select an option and press .Viewing recent call detailsDetails on the last 60 calls you made, received, or missed are stored in the Recent calls list and are identified by the following icons:Viewing recent calls1. Select Menu → Recent calls.2. Select a list: All calls, Incoming calls,Outgoing calls, or Missed calls.3. Select a recent call item and press the right softkey to select Options:–View shows the entry in the Contacts list.–Save adds the phone number to the Contacts list.–Send Text Msg sends a text message to the contact.–Send Picture Msg sends a picture message to the contact.–Erase Record erases the selected call record.Note: If the phone number has been classified as “secret,” you must enter your four-digit lock code to view or edit it. For information on the lock code, see “Changing your lock code” on page 54. To classify a phone number as secret, see “Creating a new contact” on page 24.Calling recent calls1. Press down.2. Highlight the number you want to call and press .or1. Select Menu → Recent calls → Outgoing calls.Outgoing call Incoming callMissed call (flashing)82-N8757-1EN.book Page 14 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 152. Highlight the number you want to call and press .Erasing recent calls1. Select Menu → Recent calls → Erase Call lists.2. Select an option: All calls, Incoming calls, Outgoing calls, or Missed calls.3. Press the left softkey to select Yes.Speed dialingBefore you can use speed dialing, you must save a phone number as a contact and assign a speed dial location to it. • To add a speed dial location to a saved or new contact, see “Customizing a phone number” on page26.To call a contact that has a speed dial location:• From the home screen, enter the one- or two-digit speed dialing location and press .1-Touch dialing1-Touch dialing is the fastest way to speed dial a contact that has a speed dial location.Note: You must (1) enable 1-Touch dialing on your phone and (2) have a speed dial location assigned to a contact. See “1-Touch dialing” on this page.Enabling 1-Touch dialing•Select Menu → Settings → Convenience → 1-Touch dialing → Enabled.Using 1-Touch dialingTo call a contact that has a speed dial location:• From the home screen, press and hold the speed dialing number. If it is a two-digit number, press the first digit briefly, then press and hold the second digit. For example, if the speed dialing location is 15, press briefly, then press and hold .VoicemailSetting up voicemailBefore your phone can receive voicemail messages, you must set up a password and record a personal greeting with Virgin Mobile. When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. From the home screen, press and hold to dial into your voicemail.2. Follow the system prompts to record a greeting and complete the system setup.Note: If you are having trouble accessing your voicemail, contact Virgin Mobile.Checking voicemail messagesWhen a voice message is received, your screen displays “New Messages” along with the symbol at the top of your screen. The symbol flashes if the message is urgent. 82-N8757-1EN.book Page 15 Thursday, December 1, 2005 8:42 AM
16 Making and Answering CallsIf you see “New Messages”1. Press the right softkey to select Call, which initiates a call to your voicemail number.2. Follow the prompts to retrieve the message.To clear the screen without checking messages:• Press the left softkey to select Ignore.If you see only the symbol1. Press and hold to initiate a call to your voicemail number.2. Follow the prompts to retrieve the message.• You can set the phone to beep or vibrate every five minutes to remind you that you have voicemail. See “Setting sound alerts” on page 51.Emergency servicesNote: Regardless of your 3-digit emergency code (911, 111, 999, 000, etc.), your phone operates as described below.• Dial your 3-digit emergency code and press .You can call the code even if your phone is locked or your account is restricted. When you call, your phone enters Emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.To exit Emergency modeWhen you have completed the emergency call:1. Press to select Exit.2. Press again to confirm your choice.Note: To determine who has access to your location, see “Setting position location” on page 55.Tracking callsYou can track the number and duration of calls made and received on your phone.1. Select Menu → Recent calls.2. Select a timer:–Recent calls timer tracks all calls you have made and received since you last reset this timer. To reset this timer to zero, press the right softkey to select Reset.–All calls timer tracks all calls you have made and received. This timer cannot be reset.–Home Calls Timer tracks calls you have made and received in your home network. To reset this timer to zero, press the right softkey to select Reset.–Roam Calls Timer tracks all roaming calls you have made and received. To reset this timer to zero, press the right softkey to select Reset.Timing your callsYou can set your phone to beep 10 seconds before each minute passes when you are on a call.82-N8757-1EN.book Page 16 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 17•Select Menu → Settings → Sounds → Minute alert → Enabled.82-N8757-1EN.book Page 17 Thursday, December 1, 2005 8:42 AM
18 Entering Text4ENTERING TEXTYou can enter letters, numbers, and symbols in contacts, text messages, and your banner with either QUERTY keypade (flip open) or the number keypad (flip closed). Read the appropriate section for details.QUERTY keypadUnderstanding screenWhen the flip is open, enter text with the QUERTY keypad. The current entry mode (and capitalization setting, when applicable) are indicated by icons.Note: Rapid Entry mode is not available available with the QUERTY keypad.Text entry modesThere are four text entry modes: Case change Normal alpha Numbers and symbols Add SmileyNote: The mode you start in depends on the task you are doing. For example, when entering a phone number, you’re in number mode. When entering a name for a contact, you’re in normal text mode. See “Changing modes” on page 19.Entering numbers and symbols• To enter a number while in mode, press the appropriate key once.• To enter a letter while in mode, press (Sym) once, then press the appropriate key.• To change from and to mode, press (Sym) twice.Entering text• To enter text while in mode, press the appropriate key once. If your phone is set to Spanish, French, or Portuguese, accented letters are available when you press and hold a key.• To enter a number while in mode, press (Sym) once, then press the appropriate key.• To change from and to mode, press the (Sym) twice.text entry fieldstext entry modecapitalization settingcharacters remaining82-N8757-1EN.book Page 18 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 19Entering symbolsWhile entering text, you can enter many symbols with the keypad. To access extra symbols:1. From the text entry screen, select Options.2. Select Add Symbol.3. Press the key corresponding to the symbol you want.Entering smileys1. From the text entry screen, select Options.2. Select Add Smiley.3. Press down to view the list of smileys.• Press the key corresponding to the smiley you want.Changing modesSometimes you need to change modes. For example, to enter numbers in an email address while in mode, you must change to mode, enter the numbers, and then change back to mode to complete the address.To change text entry modes:• Press (Sym) twice, this will switch between and modes.-or-•Select Options then select a different mode.Capitalization settingsYou can change capitalization at any time while entering text. Simply press (Shift) to choose upper or lower case while in Normal alpha mode.Press (Shift) once to change case of only one letter. Press (Shift) twice to switch between upper, lower or sentence case.Number keypadWhen the flip is closed, enter text with the number keypad. When you enter text with the number keypad, the current entry mode (and capitalization setting, when applicable) are indicated by icons.Text entry modesThere are six text entry modes: Case change Numbers only Normal alpha Rapid Entry Add Symbol Add SmileyNote: The mode you start in depends on the task you are doing. For example, when entering a phone number, you’re in number mode. When text entry fieldstext entry modecapitalization settingcharacters remaining82-N8757-1EN.book Page 19 Thursday, December 1, 2005 8:42 AM
20 Entering Textentering a name for a contact, you’re in normal text mode. See “Changing modes” on page 21.Entering numbers• To enter a number while in mode, press a number key once.• To enter a number while in or mode, press and hold a number key until the number appears on the screen.Entering words letter by letter1. Press a key once for the first letter, twice for the second letter, and so on. If your phone is set to Spanish, French, or Portuguese, accented letters are available.2. Wait for the cursor to move right and enter the next letter. Note: To enter a space, press .Entering words quicklyWhen you press a series of keys using mode, checks its dictionary of common words and guesses at the word you are trying to spell.1. For each letter of the word you want, press the key once. For example, to enter the word “any” press → → .2. If the word doesn’t match what you want, press to look at other word matches.3. When you see the word you want, press .Entering symbolsWhile entering text, you can enter symbols by pressing until you see the symbol you want. Using this method, you have access to the following symbols:To access the full set of symbols:1. From the text entry screen, select Options.2. Select Add Symbol.3. Press down to view the list of symbols.4. Press the number key corresponding to the symbol you want.Entering smileys1. From the text entry screen, select Options.2. Select Add Smiley.3. Press down to view the list of smileys.4. Press the number key corresponding to the smiley you want..@?!-,&:‘182-N8757-1EN.book Page 20 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 21Switching default text entry modesYou can change the default text entry mode when creating a text message. This setting applies only to the message body screen, not the “To” screen. 1. Select Menu → Messaging → Msg settings → Text entry.2. Select Normal alpha or Rapid mode.Changing modesSometimes you need to change modes. For example, to enter numbers in an email address while in mode, you must change to mode, enter the numbers, and then change back to mode to complete the address.To change text entry modes:• Press and hold until the icon for the mode you want appears.-or-•Select Options then select a different mode.Capitalization settingsYou can change capitalization at any time while entering text. Simply press to choose upper or lower case while in Normal alpha mode.Quick reference to text entryThis table gives general instructions for entering letters, numbers, and symbols.For QUERTY keypadTo... Do this...Enter a letter Use mode and press a key, see page 18.Enter a number Use mode and press a key. Formore options, see page 18.Enter a symbol Use mode and press a key. For more options, see page 18.Enter a smiley Use mode and press a key once to enter its number. For more options, see page 19.Enter a space Press (Space).Erase a character Press (Bksp).Erase all characters Press and hold (Bksp).82-N8757-1EN.book Page 21 Thursday, December 1, 2005 8:42 AM
22 Entering TextMove the cursor right or left Press right or left.Move the cursor up or down Press up or down.Change text entry modes Press twice.Capitalize any letter In mode, press (Shift). Choose .Lowercase any letter In mode, press (Shift) . Choose .Select soft options on the screen Press the right or left softkey .Highlight an option at the bottom of the screen Press right or left.For number keypadTo... Do this...Enter a letter Use mode and press a key until you see the letter you want. For more information, see page 19.Enter a number Use mode and press a key once to enter its number. For more options, see page 19.Enter a symbol Press until you find the symbol youwant. See page 20.Enter a smiley Use mode and press a key once to enter its number. For more options, see page 20.Enter a space Press .Erase a character Press .Erase all characters Press and hold .Move the cursor right or left Press right or left.Move the cursor up or down Press up or down.Change text entry modes Press and hold .82-N8757-1EN.book Page 22 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 23Capitalize any letter In mode, press . Choose .Lowercase any letter In mode, press . Choose .Select soft options on the screen Press the right or left softkey .Highlight an option at the bottom of the screen Press right or left.82-N8757-1EN.book Page 23 Thursday, December 1, 2005 8:42 AM
24 Storing Contacts5STORING CONTACTSUse your phone’s Contacts directory to store information about a person or company. Each contact entry can have up to six phone numbers, two email addresses, two Web addresses, two street addresses, and a space for notes.Creating a new contact1. From the home screen, enter the phone number you want to save, including the area code.2. Press the left softkey to select Save.3. Press to select Save New Contact.4. Enter a name for the contact. – If you need to learn how to enter letters, see “QUERTY keypad” on page 18.– To add a symbol or smiley to the contact name, or to change the text entry mode, press the right softkey to select Options.5. Either save now or add more contact information.– To save now, press the left softkey to select Save.– To enter additional phone numbers, email and Web addresses, or notes, press down repeatedly. For help switching between numbers and letters for email or Web addresses, see “Changing modes” on page 19.Adding a code or extensionWhen you save the phone number of an automated service, you may include a pause to stop dialing, for example, where you would wait to dial an extension.1. From the home screen, enter the first portion of the phone number.2. Press the right softkey to select Options.3. Select a type of pause:– Time Pause– Hard Pause4. Enter the remaining numbers.5. Press the left softkey to select Save.Customizing your contactsYou can customize each contact in your Contacts directory by assigning ringers, pictures, and number types, or by classifying your contacts as Personal or Business.Assigning ringers1. Press the left softkey to select Contacts.2. Highlight a contact and press .3. Highlight the contact name and press the left softkey to select Options.4. Select Ringer → Assign Ringer.X82-N8757-1EN.book Page 24 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 255. Scroll down the list to hear the different ringers and press to select one.Assigning pictures1. Press to select Contacts.2. Highlight a contact and press .3. Highlight the contact name and press the right softkey to select Options.4. Select Picture → Assign Picture → My pictures.5. Scroll through the list to view your options and press the left softkey to assign it to your contact.Classifying contacts as Personal or Business1. Press the right softkey to select Contacts.2. Highlight a contact and press .3. Highlight the contact name and press the right softkey to select Options.4. Select Classify.5. Select Personal or Business and press .Note: To assign Personal or Business ringers, see “Assigning business and personal ringers” on page 50.Assigning number typesWhen you assign a number type, an icon is placed in front of a contact number to specify the type of number, such as work, home, or mobile.1. Press the left softkey to select Contacts.2. Highlight a contact and press .3. Highlight a contact number and press the left softkey to select Edit.4. Press down once and press the right softkey to select Options.5. Highlight an option to designate the number as General, Work, Home, Mobile, Pager, or Fax and press . The associated icon will appear next to the number in your Contacts directory and Recent calls list.Editing a contact1. Press the right softkey to select Contacts.2. Highlight a contact and press .3. Highlight the contact name or number and press the left softkey to select Edit.4. Enter your changes and press the left softkey to select Save.work email addresshome street addressmobile Web page URLpager notefax82-N8757-1EN.book Page 25 Thursday, December 1, 2005 8:42 AM
26 Storing ContactsErasing a contact1. Press the right softkey to select Contacts. 2. Highlight the contact to erase and press .3. Select Options.4. Highlight Erase Contact and press .5. Press the left softkey to confirm.Customizing a phone number1. Press the right softkey to select Contacts. 2. Highlight the contact to edit and press .3. Press down to highlight a number.4. Press the right softkey to select Options.5. Highlight an option and press :–Call to call the contact.–Send Text Msg brings you to the text messaging screen.–Send Picture Msg brings you to the picture messaging screen.–Add Speed Dial assigns or removes the speed dial location.–View Number to see the selected phone number.–Erase Number erases the number from the contact.–Secret makes the number secret so that it will not appear on the screen until the lock code is entered. Secret numbers can be called without a lock code. (For more information, see “Erasing all contacts” on page55.)–Primary Number makes this number the first one that shows up when you open the contact.–Add to Group... adds the number to a group. For more information, see page 56.–Add Voice Dial to record a voice tag so you can call a contact using voice recognition (VR). For more information, see page 56.–Erase Voice Dial erases the voice tag associated with the number.–Edit Voice Dial records a new voice tag.6. Enter the new information and follow the prompts.7. Select Save, if necessary.Finding contact informationTo find a phone number or contact, you can (1) check the Frequent list, (2) search the Contacts directory, or (3) use Fast Find.Checking the Frequent listFrom the home screen, select Contacts. The last 15 of your most frequently called contacts appear when the Frequent list is enabled. Scroll past the double line to view the All Contacts list.To enable the Frequent List setting•Select Menu → Settings → Convenience → Frequent list → Enabled.82-N8757-1EN.book Page 26 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 27Searching the Contacts directory1. Select Contacts for a list of all contacts. To quickly get down the list, enter the first letter of the contact. The menu skips to that letter of the alphabet.- or -Select Menu → Contacts.2. Select a search method:–View all lists all saved contacts.–Find name locates a specific name. Enter part of the contact name then select Find.–Speed dial list, Voice dial list, Messaging groups, Business list, or Personal list selects a contact from the specified list.3. Highlight a contact and press .– To call the contact, highlight the number and press .Setting Fast FindWith Fast find, you press one or two number keys to view close matches of the number you are looking for.•Select Menu → Settings → Convenience → Fast find → Enabled.Using Fast find1. From the home screen, press the number keys corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears. 2. Press down to scroll through matching entries.3. Highlight the name you want then press to call the number.82-N8757-1EN.book Page 27 Thursday, December 1, 2005 8:42 AM
28 Text Messaging6TEXT MESSAGINGThis chapter describes how to send, receive, and erase text messages from your phone. For information on voicemail messages, see “Voicemail” on page 15.Important: The features and menus described in this chapter may vary depending on services available in your area. Check with Virgin Mobile for details and possible usage charges.Sending text messagesYou can only send text messages to phones that are capable of receiving them or to email addresses. Creating a text message1. Select Menu → Messaging → Send text msg.2. Enter a recipient’s phone number or email address:–Select Options to access your Recent list, Contacts, or Groups and press . Select a contact and press . Highlight the number field and press . For more about group lists, see “Creating group lists” on page 33.- or -– Enter a New Address manually. (To learn how to enter text, see Chapter 4, “QUERTY keypad” .)3. To add multiple recipients:– Press the right softkey to select Options then select Recent list, Contacts, or Groups.- or -– Enter a space or comma after the first number then enter another recipient.Note: You can send a message to up to 10 contacts at once. The messages will be sent one at a time, once to each addressee.4. When you are done entering addresses, press twice.5. Enter the message. To learn how to enter text, see “QUERTY keypad” on page 18.- or -Add AutoText, symbols, or emoticons in your message. See “Including prewritten text and symbols” for information.6. Press to select Send. See “Setting sending options” for information about how and when you want the message to be received.Including prewritten text and symbolsDuring text entry, you can insert AutoText, symbols, or emoticons in your message.1. From the text entry screen, select Options.2. Select an option and press : 82-N8757-1EN.book Page 28 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 29–Insert AutoText: Scroll through the list of options and press to select one.–Add Symbol: Scroll through the list and press the corresponding number key to select it.–Add Smiley: Scroll through the list and press the corresponding number key to select it.3. When you have finished your message, select Send. See “Setting sending options” for information about how and when you want the message to be received.Setting sending optionsWhen you are ready to send a message, you have several options for how and when you want the message to be received.1. Once you have completed the message, select Options: –Add Address returns to the “Send To” screen to add another recipient without losing the message. Select Options to access your Recent List, Contacts, or Group Lists and press . Select a contact and press . Highlight the number field and press .–Save Message saves the message in your Drafts folder. This prevents the message from being deleted if you have activated AutoErase and enables you to send the message to others.–Save AutoText saves the message you have just entered as a prewritten message then returns to the message entry screen so you can send the message.–Settings allows you to choose from the following after pressing :•Set Priority labels the message as “Urgent.”•Callback number includes a callback number with the message to let recipients know at what number they can call you back. Select OK to include your own number or enter a different callback number then select OK.•Send Later schedules a time to send the message.2. When you have finished setting options, press to return to the message window.3. Press the left softkey to select Send.Adding a signatureThe signature you create is included at the end of all outgoing messages and is counted as characters in your messages; however, it does not appear in the message creation screen. To create a signature:1. Select Menu → Settings → Messaging → Signature.2. Enter your signature in the text field.3. Select OK to save the setting.82-N8757-1EN.book Page 29 Thursday, December 1, 2005 8:42 AM
30 Text MessagingNote: The characters in the signature are included in the total character count of the message. See the note under step 5 in “Creating a text message” on page 28.If you cannot send messagesYou may not be able to send or receive messages if your phone’s memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages. See “Erasing messages” on page 32.Receiving incoming calls while creating messages• If you don’t wish to answer the call, press the right softkey to select Ignore. The phone returns to the message screen.• To answer the call, press . Your message is saved to the Drafts folder. To return to the message, select Menu → Messaging → Drafts → Resume.Viewing your sent messagesTo save your outgoing messages, you must first enable Save to Outbox.1. Select Menu → Messaging → Msg settings → Save to Outbox.2. Select an option and press .–Enabled automatically saves all successfully sent messages in the Sent folder.–Prompt allows you to choose whether or not to save your message when you send it.To view successfully sent messages:1. Select Menu → Messaging → Outbox.2. Press up or down through the list of messages. One of the following symbols appears next to each message:Viewing failed or pending messagesFailed or pending messages are stored in your OutBox.To view your OutBox:1. Select Menu → Messaging → Outbox. A list of all failed or pending messages appears.The scheduled message will be sent at the scheduled time. You cannot cancel delivery of the message.The scheduled message has been sent and will be delivered as scheduled. You cannot cancel delivery of the message.The message has been sent to more than one recipient.The message has never been sent or has not been sent since it was last modified. You can cancel delivery of the message.82-N8757-1EN.book Page 30 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 312. Scroll through the list of messages and press to read one.Retrieving text messagesWhen a text message is received, your screen displays “New Messages” with the symbol at the top of your screen. Thesymbol flashes if the message is urgent.If you see the “New Messages” note• To view the message, press the left softkey to select Inbox, highlight the message, and press the left softkey to select View.•To Ignore the message, press the right softkey .Note: If you receive a new message while you are reading a message, the one you are reading will be replaced by the new one. You can find the older message in the Inbox: •Select Menu → Messaging → Inbox.If you see the symbol1. Select Menu → Messaging → Inbox. A list of all your received messages appears.– indicates an “Urgent” message.2. Scroll through the list of messages and press to read one.Reading the messageThe options available to you may vary. Check with Virgin Mobile.Note: Sounds embedded in text messages will not play if the phone is set to Silence All mode.1. If the text message is long, press down to view the entire message.2. When you are finished, you can Reply to the sender, Play the sound embedded in the message, Erase the message, Save the message to your Saved folder, or set additional Options for the message:–Erase the message.–Lock Msg to protect the message from being accidentally deleted.–Forward the message.–Reply with Copy to reply to the message with a copy of the original attached.–Save Message to save the message.The message is pending and will be sent when possible. You can cancel delivery of the message.The message cannot be sent because service is not available. An alert appears on your phone if the message cannot be sent.82-N8757-1EN.book Page 31 Thursday, December 1, 2005 8:42 AM
32 Text Messaging–Save as AutoText to save the text from the message as AutoText, which you can insert into other messages. Graphics and sound are not saved as part of AutoText.(For more about AutoText, see page 33.)–View Sender information.3. Select Done.Note: The symbol indicates that a graphic did not come through. It may be too large or incorrectly formatted.Setting message alertsYou can set your phone to alert you of incoming text messages or pages. For more information, see “Setting sound alerts” on page 51.Erasing messagesIt is a good idea to erase old messages to free up memory in your phone.You have the option of erasing text messages and pages as you send or read them, erasing them one at a time from the list in the OutBox or InBox, or erasing them all at once.Erasing single messages1. Select Menu → Messaging.2. Select the type of text message you want to erase and press : Inbox, Outbox, Sent, or Saved.3. Highlight the message to erase and press .4. Select Options.5. Select Erase to erase the message. A notification appears: “Erase this message?”6. Select Yes to erase the message.Note: You can erase a scheduled message from the OutBox, but you cannot cancel delivery of the message.Erasing all messages1. Select Menu → Messaging → Erase msgs.2. Select a folder from which to erase all messages: Inbox, Outbox, Sent, Saved folder, Drafts folder, or All Messages. To erase messages from all folders, select All messages.3. A message appears: “Erase all messages?” Select Yes to erase messages or No to cancel.Erasing messages automaticallyUse this setting to have old messages automatically erased from the Inbox when memory is low.•Select Menu → Messaging → Msg settings → Auto-Erase → Old inbox msgs. Older messages will be erased as new messages are received.Customizing message settingsTo make messaging easier, you can customize settings for sending and receiving messages.82-N8757-1EN.book Page 32 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 33Creating group listsYou can create and save a list of multiple recipients. Your Switch_Back phone stores five group lists with up to 10 recipients per list.1. Select Menu → Settings → Messaging → Groups → Create new.2. Enter a name for the list. For help entering text, see page 19.3. Select Next.4. To enter the first phone number or email address, select an option:–Recent List to select numbers from your Recent List.–New Address to enter the phone number or email address manually.–Contacts List to select numbers from your phone book. 5. Locate the contact number and press .6. Select Options → Recent list or Contacts.7. Locate the contact number and press .8. When finished, select Done.9. To send a message to your new group, see “Sending text messages” on page28.Creating and editing prewritten messages (AutoText)Your phone comes with prewritten (AutoText) messages, such as “Please call me,” which you can insert into the body of a text message. You can edit these messages and create new ones. Your phone will store up to 40 AutoText messages, with up to 100 characters per message.1. Select Menu → Settings → Messaging → AutoText.2. Press the right softkey to select Edit.- or - To create a new pre-written message, press the right softkey to select New Msg.3. Enter or edit the text and press the left softkey to select Done. For help entering text, see Chapter 4, “Number keypad” .Note: You can also save a message you have written or received as AutoText. See “Setting sending options” on page 29 or “Reading the message” on page31.82-N8757-1EN.book Page 33 Thursday, December 1, 2005 8:42 AM
34 Multimedia Messaging7MULTIMEDIA MESSAGINGSending multimedia messagesYou can only send multimedia messages to phones that are capable of receiving them or to email addresses. For details, check with Virgin Mobile.Note: Size limits may apply to multimedia message files. Visit www.virginmobileusa.com for details.Creating a multimedia message1. Select Menu → Messaging → New pic msg. 2. Enter the recipient’s phone number or email address in the To: field.3. To add additional recipients:– Enter a space or comma after the first phone number or email address, then enter another recipient manually, or– Press the right softkey to select Options. Then select Recent list, Contacts or Group Lists.Note: You can send one multimedia message to a maximum of 10 contacts.4. Press down once to enter a message in the Subject: field. Choose a method:– Enter the subject text manually, or– Press the right softkey to select Options.5. Press down once or select Next to enter a brief text message in the Text: field.6. Press down once to enter the picture (icon) field.Note: You may add only one picture per multimedia message.7. Press the right softkey to select Options:•Take Picture to instantly take a new photo and attach it to your message.•My graphics to access all graphic files in the phone:–My pictures displays your photos taken in a table/thumbnail view.•Highlight a photo to add to the multimedia message. Press the left softkey to choose Select.–VirginXL graphics displays stored images on the phone.8. Press down once to enter the sound (icon) field and press the right softkey to select Options:Note: You may add only one new or stored sound per multimedia message sent.•Record Sound to instantly record a new sound and attach it to your message.•My sounds to display a list of categories that contain saved or downloaded sounds and voice memos.82-N8757-1EN.book Page 34 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 35–Highlight Saved Sounds. Press the left softkey to select Open.– Highlight a sound to add to the multimedia message. Press the left softkey to choose Select.9. Before sending your message, press the right softkey to select additional Options:–Preview Message plays your multimedia message prior to sending.–Save Message allows you to save your multimedia message to the Drafts Folder and send it later.–Add Address allows you to add additional addresses to your multimedia message prior to sending it.–Msg Receipt allows you to request a message confirming receipt of message.10. Press the left softkey to select Send. This will send your multimedia message.Receiving multimedia messagesWhen a multimedia message is received, your screen displays the alert “New Message(s)” along with the question “Retrieve Now?”•To View the multimedia message, press the left softkey .•Select Erase to never download the multimedia message.•To view Later, press the right softkey .Note: If a multimedia message is received during a call, then the phone screen displays the alert “New Message(s)” after the call ends.Viewing multimedia messagesWhen you receive a multimedia message, a appears on your phone’s screen and remains until all messages are viewed. The message is stored in the InBox until the full message has been received, regardless of the auto receive or prompt setting.1. Press the left softkey to View the multimedia message. If the message is long, press down to view the entire multimedia message.2. Press the right softkey to select Options. Press down to highlight additional options for the multimedia message:Note: The options available to you may vary. Check with Virgin Mobile.–Message info displays multimedia message information (priority, sender, subject, time sent and received, and message size).–Sender displays sender information.–Erase Msg allows you to delete the currently displayed multimedia message.–Call initiates call to sender of multimedia message.82-N8757-1EN.book Page 35 Thursday, December 1, 2005 8:42 AM
36 Multimedia Messaging–Save Picture saves the currently viewed picture embedded in the multimedia message.–Save Sound saves the current sound embedded in the multimedia message.–Save Address extracts email addresses, phone numbers, and/or URLs from the sender info and multimedia message body.–Save as AutoText saves the text in the multimedia message to the AutoText list.–Save Message saves the multimedia message to the Saved Folder on the phone.–Forward launches the message creation screen, allowing you to forward the multimedia message. The original address will not be shown, nor will the graphic, sound, and text fields.3. When you are finished viewing the multimedia message, select Reply or press .82-N8757-1EN.book Page 36 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 378IM CLIENTAccessing IM ClientWith the IM client , you can access an instant messenger services from your Switch_Back phone. New IM client features are added all the time. Check Virgin Mobile’s Web site at www.virginmobileusa.com for availability and pricing, or check directly from your phone using the IM client. Charges apply.To launch IM client, select Menu → IM client.Note: You cannot receive incoming calls during a IM client session. All incoming calls are automatically sent to your voicemail.Ending an IM client sessionPress from any IM client page.Navigating IM Client• Press up or down to scroll through items and to highlight one. • Press to select a IM Client menu item or option.• Press to go back one screen.Note: A scroll bar on the right side of the screen indicates that there is more text. Press down to go to the next screen of text. Press to move back one screen.Send IM messageSelect Menu → Messaging → Send IM to access the IM client and send a message to a contact.82-N8757-1EN.book Page 37 Thursday, December 1, 2005 8:42 AM
38 VirginXL9VIRGINXLAccessing VirginXLWith VirginXL, you can access a variety of exclusive music, entertainment, and information services from your Switch_Back phone. Download the latest games, ringtones, wallpapers, screen savers, and other content.New VirginXL features are added all the time. Check Virgin Mobile’s Web site at www.virginmobileusa.com for availability and pricing, or check directly from your phone using VirginXL. Charges apply.To launch VirginXL:• From the home screen, press left.- or -Select Menu → VirginXL.Note: You cannot receive incoming calls during a VirginXL session. All incoming calls are automatically sent to your voicemail.Ending a VirginXL session• Press from any VirginXL page.Navigating VirginXL• Press up or down to scroll through items and to highlight one. • Press to select a VirginXL menu item or option.• Press to go back one screen.Note: A scroll bar on the right side of the screen indicates that there is more text. Press down to go to the next screen of text. Press to move back one screen.82-N8757-1EN.book Page 38 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 3910 MY STUFFMy ringtonesThe My ringtones folder stores your preloaded and downloaded ringtones. You can download the latest ringtones to your Slider Sonic from the Virgin Mobile website at www.virginmobileusa.com or directly from your phone using VirginXL. Select Menu → My stuff → My ringtones → Get more ringtones. Charges apply.Downloading ringtonesNote: If you don’t have enough money in your account, you will need to top-up before downloading.1. Press left to launch VirginXL and then search for ringtones.2. Follow the prompts to purchase and download the selected ringtone.Downloaded ringtones are stored in the My stuff →My ringtones folder in your phone from newest to oldest.Assigning downloaded ringtones1. Select Menu → My stuff → My ringtones.2. Select a ringtone and press the left softkey to select Set Default.Note: The downloaded ringtone will also be listed in the Ringtones folder and available to assign to individual contacts or as the Personal or Business ringer. See “Creating a new contact” on page 24 and “Assigning ringers” on page 24.My gamesYou can download the latest games to your Switch_Back from the Virgin Mobile website at www.virginmobileusa.com or directly from your phone using VirginXL. Select Menu → My stuff → My ringtones → Get more games. Charges apply.Note: If you don’t have enough money in your account, you will need to top-up before downloading.1. Press left to launch VirginXL and then search for games.2. Follow the prompts to purchase and download the selected game.Downloaded games are stored in the My stuff → My games folder in your phone.82-N8757-1EN.book Page 39 Thursday, December 1, 2005 8:42 AM
40 My stuffMy other stuffYou can download the latest applications to your Switch_Back from the Virgin Mobile website at www.virginmobileusa.com or directly from your phone using VirginXL. Select Menu → My stuff → My ringtones → Get more stuff. Charges apply.Note: If you don’t have enough money in your account, you will need to top-up before downloading.1. Press left to launch VirginXL and then search for applications.2. Follow the prompts to purchase and download the selected application.The downloaded application is stored in the My stuff → My other stuff folder in your phone.My graphicsThe My graphics folder stores your downloaded graphics. Download the latest wallpapers and screensavers to your Switch_Back from the Virgin Mobile website at www.virginmobileusa.com or directly from your phone using VirginXL. Select Menu → My stuff → My ringtones → Get more grapphics. Charges apply.Note: If you don’t have enough money in your account, you will need to top-up before downloading.1. Press left to launch VirginXL and then search for graphics.2. Follow the prompts to purchase and download the selected graphic.3. Press to return to the home screen.The downloaded graphic will be stored in the My stuff → My graphics folder in your phone.Note: Downloaded graphics are stored in order of newest to oldest and can be assigned as either screensavers or wallpaper.Assigning downloaded graphics1. Select Menu → My stuff → My graphics.2. Select My pictures, VirginXL graphics, Wallpapers, Screensavers or Caller IDs, and press .3. Scroll to the graphic you want to assign and press the right softkey to select Options.4. Highlight Set Default or Assign and press .My soundsYou can record and save voice memos and all received attached sound files to My sounds. To listen to saved sounds or recorded voice memos:1. Select Menu → My stuff → My sounds.2. Select Saved sounds or Voice memos and press .3. Scroll through the lists to listen to the saved sounds.4. Highlight a sound and press the right softkey to select Options.82-N8757-1EN.book Page 40 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 415. Highlight Record New, Erase, Lock, Rename, Details, or Erase All and press .82-N8757-1EN.book Page 41 Thursday, December 1, 2005 8:42 AM
42 Using the Camera11 USING THE CAMERATips before operating your camera• You cannot activate the camera while on a call.• Once the camera is active, the home screen acts as the viewfinder.• If you get a “Low memory” error, check your resolution and quality compression settings. See “Setting up the camera” on this page.• If there is no activity within 45 seconds after you turn your camera on, the camera quits and returns to the previous launch point.• Camera settings and options can only be accessed when the camera is active.Accessing camera modeThe camera can be used with the flip open or closed.Flip closedPress until you hear one beep to activate camera mode.Flip openPress until you hear one beep to activate camera mode.Camera settings1. Press and hold to activate picture mode.2. Press the right softkey to select Options .3. Press to select Settings.4. Highlight an option and press :–Flash options are On, Off, or Automatic.–Resolution options are 640 x 480, 320 x 240 (best for sending to email), and 160 x 120.–Low Light Mode brightens the picture for low light environments.–Self Timer options are Off (default) or 3, 5, or 10 second pauses. When set, the camera beeps from 3 seconds down to the time the shutter snaps the picture automatically. Self Timer is not available when Multishot mode is activated.–Multishot allows you to take up to six multiple pictures while the camera key is pressed and held. A tone will play each time a picture is taken. A second tone will play when the final picture is taken.–Shutter Sound sets the sound used when the camera takes a picture.–White Balance allows the camera to adjust for different lighting. Options are Automatic, Fluorescent, Incandescent, or Daylight.82-N8757-1EN.book Page 42 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 43–Color Tone allows you to capture pictures with different coloring. Options are Normal, Black & White, Negative, and Sepia.–Quality sets the picture compression. The higher the compression, the better the detail of the picture (higher pixel rate). Options are Low, Medium, or High (default). When set to High, the picture file size is larger, using more memory.–LED flashes a light to indicate a picture has been taken. Options are On (default) and Off.–Viewfinder Display options are Fullscreen and Actual.Restoring camera menu settingsThe following settings revert to the default setting each time you enter and exit the camera application:– Low Light Mode, Self Timer, MultiShot, Color Tone, and Viewfinder.The following settings remain at the setting you selected each time you enter and exit the camera application:– Flash, Resolution, Shutter Sound, White Balance, Quality, and LED.Menu options for picture mode1. Press to activate picture mode.2. Select Options.3. Press up or down to scroll through the options on the vertical menu bar:–Settings displays available camera settings you may set up prior to taking a picture.–Brightness allows you to adjust the brightness of the image in the home screen LCD.–My pictures displays all pictures taken and stored.–Last Picture displays the most recently taken picture.–Frames allows you to add a frame or a stamp to your picture. A frame or stamp cannot be removed once it has been used in a picture.Note: The picture resolution changes to160 x 120 while taking pictures with frames. The resolution returns to the original setting once Frames is disabled.Picture mode indicators and iconsThe picture mode displays the following onscreen indicators and icons:Icon DescriptionFlash onPicture mode82-N8757-1EN.book Page 43 Thursday, December 1, 2005 8:42 AM
44 Using the CameraTaking a pictureFlip open or closed1. Select Menu → Pictures → Take a picture.2. Focus on the image using the phone’s display as a viewfinder. Tip: Press up or down to zoom in or zoom out.3. Take the picture using one of two methods:– Press or the left softkey .4. Press the left softkey to select OK or the right softkey to select Erase.5. Press when finished taking pictures.Camera key map [Flip open or closed]Top right hand corner numbers Number of snapshots remainingZoom levelBottom left hand numbers Resolution settingMultishotSelf Timer Icon Description Key Camera Menu Screen Take picture Dismiss menu optionsLeft softkey Select Capture to take picture Select OK. Right softkey Select Options Cancel, dismisses menu Up Zoom in Scroll menu options right Down Zoom out Scrolls menu options leftTakes picture Select menu option82-N8757-1EN.book Page 44 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 4512 USING TOOLSVoice memoThe Voice Memo tool allows you to record and play back audio memos.Recording a voice memo1. Select Menu → Tools → Voice memo → Record new.2. Say your memo and press the left softkey to select Stop.3. Select Save to save your memo.Note: If an incoming call is received while you’re recording a memo, the memo is saved and the incoming call screen appears.Playing or reviewing a voice memo1. Select Menu → Tools → Voice memo → Recorded memos.2. Highlight the voice memo to review and select Play.3. Press right and left to select a function and press to perform it:Naming a saved voice memo1. Select Menu → Tools → Voice memo → Recorded memos.2. Highlight the memo and select Options.3. Select Rename. 4. Press and hold to clear the default name.5. Use the keypad to enter a name for the memo.6. Select Save.Erasing a saved voice memo1. Select Menu → Tools → Voice memo → Recorded memos.2. Highlight the memo and select Options.3. Select Erase. The prompt “Erase file?” appears.4. Select Yes or No.SchedulerThe Scheduler allows you to schedule events and set reminder alerts. Creating an event1. Select Menu → Tools → Scheduler → Add new event.2. Enter a name for the event and press down. For help entering text, see page 18.Play Stop Pause 82-N8757-1EN.book Page 45 Thursday, December 1, 2005 8:42 AM
46 Using Tools3. Select Options and classify the type of event and press : Meeting, Phone Call, Birthday, Anniversary, Vacation, Medical, or Other.4. Press to change the date of the event (the current date is the default date of the event).– Press left or right to move between the month, day, and year fields.– Press up or down to change the month, day, or year.– Press to save your changes.5. Press to set the time of the event.– Press left or right to move between the hour, minute, and AM/PM fields.– Press up or down to change the hour, minute, or AM/PM.– Press to save your changes.6. Press to set the duration of the event. – Press left or right to move between the hour and minute fields.– Press up or down to change the hour and minute.– Press to save your changes.7. Press to set a reminder of the event. – Select an option and press . 8. Press to set the reminder sound. – Select an option and press . 9. Press to select a Silent Mode setting–Select No or During event and press .10. Press to select whether or not this is a recurring event.– Select an option and press : No, Daily, Weekly, Monthly, or Annually.11. Select Save.Editing, erasing, or sending an event1. Select Menu → Tools → Scheduler → View month.2. Press up, down, left or right to highlight the day with the event to view, edit, or erase.3. Press up or down to highlight the event and press .4. Press the right softkey to select Options. 5. Select Edit, Erase, or Send and press . – For more information about editing the event, see “Scheduler” on page 45.– To erase the event, highlight Erase and press . Press the left softkey to confirm.– For more information about sending the event, see “Text Messaging” on page 28.Alarm clockYou can set up to four alerts with your phone’s three alarm clocks and one quick alarm. Note: The alert occurs only if the phone is on.Setting an alarm clock1. Select Menu → Tools → Alarm clock. 82-N8757-1EN.book Page 46 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 472. Highlight one of the alarms and select Set.3. Use the phone keypad to enter numbers and to switch between AM and PM.– Press left or right to move between hours, minutes, and AM/PM fields. – Press up or down to change the hours, minutes, and AM/PM options.4. Press to set the time of the alarm.5. Select Options to set the alarm sound.6. Highlight an option and press .7. Select Options to set the recurring time.8. Highlight an option and press .9. Enter a note for the alarm and press . 10. Press the left softkey to select Save and set the alarm(s).11. When the alarm rings, select Off to turn off the alarm or Snooze to silence the alarm for 10 minutes.Note: Opening the flip turns off the alarm.Setting the QuickAlarm1. Select Menu → Tools → Alarm Clock. 2. Highlight QuickAlarm and select Set.3. Select an option and press : 5 minutes, 15 minutes (default), 30 minutes, or 60 minutes. A message appears telling you the QuickAlarm is On.4. When the alarm rings, select Off to turn off the alarm or Reset to set the QuickAlarm again.Tip calculatorThe Tip Calculator helps you calculate how much tip to include with a bill. 1. Select Menu → Tools → Tip Calculator.2. Enter the amount of your bill.3. Select Next.4. Select the amount you want to include as a tip (10%, 15%, 18%, 20%, Other) and press . Your total bill appears, including tip.5. To split the bill, press to select Split.6. Press to clear the default of 2 guests.7. Enter the number of guests and press the left softkey to select Next. The amount each guest pays is calculated.8. Select Done.CalculatorUse the calculator for basic mathematical equations.1. Select Menu → Tools → Calculator.2. Use the keypad to enter numbers.3. Use to select mathematical operations:4. Press to calculate the result. Example: Enter 5, press left to select X, enter 2, then press to obtain the result of 10.Left x (multiply) Up + (add)Right ÷ (divide) Down - (subtract)82-N8757-1EN.book Page 47 Thursday, December 1, 2005 8:42 AM
48 Using Tools5. Press to return to the home screen.- or - Press to clear the screen.TimerThis timer counts down for a specified amount of time. It beeps when that amount of time has elapsed.1. Select Menu → Tools → Timer.2. Select Set.– Press to move the cursor left or right.– Press up or down to set the hours, minutes, and seconds. 3. Select Start to begin the countdown.Select Stop to pause the countdown.Select Reset to clear the timer.4. Select Sound to set the alarm sound and press .5. Press or the right softkey to silence the alarm.Stopwatch1. Select Menu → Tools → Stopwatch.2. Select Start to begin counting. Select Stop to stop counting.Select Reset to clear the counter.Flashlight1. Select Menu → Tools → Flashlight.2. Select Turn On to turn on.Select Turn Off to turn off.OptionsM+ Adds displayed digit to the value stored in memory.MR Displays currently stored value on screen.MC Clears value currently stored in memory.82-N8757-1EN.book Page 48 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 4913 CUSTOMIZING YOUR PHONESilencing all soundsYour phone is set to make sounds when you receive calls, press keys, navigate through menus, and receive alerts (such as new messages). You can silence all sounds and set the phone to vibrate when you receive calls and alerts.Setting the phone to vibrate• Press and hold - or -• Press and hold down.The contents of the Settings menu are as follows.KeyguardGuard on closeDisabledSoundsRinger volumeRingtonesBusiness ringersPersonal ringersFlip OpenFlip ClosedPwr on/off soundKey volumeKey lengthAlertsSmart soundMinute alertEarpiece volumeSpkrphone volumeDisplayGreeting bannerMenu styleColor themesWallpaperScreensaversBacklightAuto-HyphenTime/Date formatContrastBrightnessConvenienceOpen to answerFast findFrequent listHold call1-Touch dialingCall GuardAny keyCall optionsAdd voice dialErase voice dialVoice trainingVoice wake-upVoice answerExpert modeMessagingAlertsGroupsAutoTextText entrySignatureSave to OutboxAuto-EraseCallback numberCameraResolutionPicture qualityShutter soundViewfinder DisplaySecurityLock phoneLimit useChange lock codeEmergency numbersErase contactsNetworkPrivacy alertLocationAccessoriesPwr backlightingHeadset ringingCall answerTTYPhone InfoDisplays your phone number, software version, PRI version, ESN, technology, SID, browser info, and screen icons.*Not available on all phones. Check with Virgin Mobile.82-N8757-1EN.book Page 49 Thursday, December 1, 2005 8:42 AM
50 Customizing Your PhoneTurning sounds back on• Press and hold - or -• Press and hold up.Choosing ringersYour Switch_Back phone has multiple ringers you can choose to use for incoming calls. 1. Select Menu → Settings → Sounds → Ringtones.2. Scroll down the list to hear the different rings and press to select one.Note: Downloaded ringers are added to the end of the standard list of ringers.Assigning business and personal ringersYou can assign ringers to contacts classified as Business or Personal in your Contacts directory.Note: To classify a contact as Business or Personal, see page 24.1. Select Menu → Settings → Sounds.2. Ηighlight Business ringers or Personal ringers and press .3. Select a ringer and press .Setting sounds for your phoneYou can set your phone to sound tones when you open and close the slide and when you turn the phone on and off. Sounds will not occur during an incoming call, if you are in a call, or if a headset or car kit is attached to your phone.Set sound when flip opens1. Select Menu → Settings → Sounds →Flip Open.2. Scroll through the list to hear the sounds and press to select one.Set sound when flip closes1. Select Menu → Settings → Sounds → Flip Closed.2. Scroll through the list to hear the sounds and press to select one.Set sound when phone powers on or off•Select Menu → Settings → Sounds → Pwr on/off sound → Enabled. – To deselect this sound, select Disabled.Adjusting volumeYou can adjust the earpiece, speakerphone, and ringer volume as well as key tones.82-N8757-1EN.book Page 50 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 51Adjusting the ringtone volume1. Select Menu → Settings → Sounds → Ringtone volume.2. Press right to increase the volume, or left to decrease the volume.3. Press the left softkey to select Save.Adjusting key tone volumeYou can change the volume of the tones the phone makes when you press the keys. 1. Select Menu → Settings → Sounds → Key volume.2. Press right to increase the volume, or left to decrease the volume.3. Press the left softkey to select Save.Setting key lengthYou can change the duration of the tones the phone makes when you press the keys. 1. Select Menu → Settings → Sounds → Key length.2. Choose Normal or Long and press .Setting sound alertsYou can choose how you want be alerted of incoming voicemail, pages, text messages or missed calls.1. Select Menu → Settings → Sounds → Alerts.2. Select the type of alert: Message alert,Page alert, Voicemail alert, or Missed call alert.3. Press to select an option:–Vibrate, Beep, Freeway, Game, Bloop, Winner, Zilofon sets the phone to alert you once when a new message is received.–Vibrate & Remind, Beep & Remind, FWY & Remind, Game & Remind, Bloop & Remind, Winner! & Remind, Zilofon & Remind sets the phone to notify you once when a new message is received and then notify you again every five minutes. To stop a reminder alert, press to select Ignore. –Disabled turns off message alerts.Using smart soundYou can set a baseline volume that the phone uses to automatically adjust the earpiece volume when there is a change in the amount of noise around you or the caller’s voice.•Select Menu → Settings → Sounds → Smart sound → Enabled.Adjusting the earpiece volumeTo adjust the earpiece volume manually during a call, press or up or down.To set the earpiece volume:1. Select Menu → Settings → Sounds → Earpiece Volume.82-N8757-1EN.book Page 51 Thursday, December 1, 2005 8:42 AM
52 Customizing Your Phone2. Press right to increase the volume, or left to decrease the volume.3. Press the left softkey to select Save.Adjusting speakerphone volume1. Select Menu → Settings → Sounds → Spkrphone Volume.2. Press right to increase the volume, or left to decrease the volume.3. Press the left softkey to select Save.Personalizing the screenChanging your bannerThe banner is the personal label for your phone. It appears on the home screen above the time and date. The banner can be up to 14 characters long.1. Select Menu → Settings → Display → Greeting banner.2. Press the right softkey to select Edit.3. Press to clear the screen.4. Enter your new text.5. Press the left softkey to select Save.Choosing a menu style Three menu styles are available: Wheel, Graphic, and List.1. Select Menu → Settings → Display →Menu style.2. Select an option and press .–Graphic displays icons of each menu item, with its name at the bottom of the screen.–List displays a list of each menu item.3. Press to return to the home screen. The next time you select Menu, you will see the menu style you selected.Selecting a color themeYou can select a color theme for the display background of your phone.1. Select Menu → Settings → Display → Color themes.2. Scroll through the options to view the color themes and press to select one.Selecting wallpaperWallpaper appears on the home screen. 1. Select Menu → Settings → Display → Wallpaper.2. Highlight a wallpaper design and press .3. Press the left softkey to assign the wallpaper.4. Press to return to the home screen.Note: Downloaded wallpapers are saved in Menu → My stuff → My graphics → Wallpapers.Selecting a screensaverScreensavers appear on the home screen when the slide is open or closed and are activated 10 82-N8757-1EN.book Page 52 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 53seconds after the last keypress. Incoming calls and alerts override screensavers. 1. Select Menu → Settings → Display → Screensavers.2. Highlight a screensaver and press . The image displays.3. Press the left softkey to assign the screensaver.4. Press to return to the home screen and wait 10 seconds to view the screensaver you chose.Note: Downloaded screensavers are saved in Menu → My stuff → My graphics → Screensavers. Adjusting the backlightingYour screen lights up while you are in a call or when you press a key on the keypad. However, you can set the length of time that bright backlighting remains on.1. Select Menu → Settings → Display → Backlight → Duration.2. Select an option and press :–7 seconds, 15 seconds, or 30 seconds—(Default) Turn backlighting on for 5, 10, or 30 seconds after your last keypress.–7 sec. & in call, 15 sec. & in call, or 30 sec. & in call—Turn backlighting on for the duration of a call, and for 5, 10, or 30 seconds after your lastkeypress.Note: The “in call” settings drain the battery more quickly.Using Power Save ModeYou can conserve battery life by activating Power save mode to dim the backlight set in the procedure above. The backlighting appears for the selected duration but is less bright than with Power save off.•Select Menu → Settings → Display → Backlight → Pwr save mode → On.Setting power backlightingYou can set backlighting to remain on when an external power source, such as the AC adapter, is used with the phone.Note: Power backlighting may not be available with the optional desktop charger or other accessories.1. Select Menu → Settings → Accessories → Pwr backlighting.2. Select Always On to keep backlighting on.Note: The battery charges more slowly when power backlighting is on.Setting numbers to auto-hyphenateAuto-hyphenation, when enabled, automatically inserts hyphens into your phone numbers to be consistent with the U.S. dialing plan. For example, 1-222-333-4444.•Select Menu → Settings → Display → 82-N8757-1EN.book Page 53 Thursday, December 1, 2005 8:42 AM
54 Customizing Your PhoneAuto-Hyphen → Enabled.Choosing a different time/date format1. Select Menu → Settings → Display → Time/Date format.2. Highlight an option and press .Changing the display contrast1. Select Menu → Settings → Display → Contrast.2. Press left or right to adjust the brightness and select Save.Changing the display brightness1. Select Menu → Settings → Display → Brightness.2. Press eft or right to adjust the contrast and select Save.Creating a secure environmentThis section describes all the features involved in securing your phone and preventing access to personal information. All security features are shielded by a four-digit lock code.Locking your phoneWhen your phone is locked, you can call only emergency numbers or Virgin Mobile’s customer service number. You can still receive incoming calls.1. Select Menu → Settings → Security.2. Enter your four-digit lock code.3. Select Lock phone.4. Highlight an option and press .–Never does not lock the phone.–On power up locks the phone every time you turn it on.–Now locks the phone immediately.Unlocking the phone1. From the home screen, press the left softkey to select Unlock.2. Enter your four-digit lock code. Changing your lock codeThe lock code is typically 0000 or the last 4 digits of your phone number.1. Select Menu → Settings → Security.2. Enter your four-digit lock code 3. Select Change lock code. A message appears: “Change Code?” 4. Press the left softkey to select Yes and enter a new four-digit code.5. Enter your new lock code again.Designating emergency numbersThe emergency numbers feature allows you to specify three personal phone numbers that can be called when the phone is locked.1. Select Menu → Settings → Security.2. Enter your four-digit lock code.82-N8757-1EN.book Page 54 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 553. Select Emergency numbers.4. Select an Unassigned slot.5. Enter the phone number, including the area code. Do not enter 1 before the area code.6. Press the left softkey to select Done.Notes:• You can view these numbers only when they’re being entered for the first time.• You cannot edit these numbers.• To make a call to an emergency number from a locked phone, you must dial the number (including area code) exactly as it was stored in Emergency Numbers.Erasing all contactsYou can erase all entries from your Contacts directory.1. Select Menu → Settings → Security.2. Enter your four-digit lock code.3. Select Erase contacts.4. Select Yes to erase all contacts. A message appears: “Erase ALL Contacts?”5. Press the left softkey to select Yes to erase all contacts.Connecting to a TTY/TDD deviceYou can connect the phone to a TTY device for the hearing impaired. Note: Enable TTY only when using the phone with a TTY device.1. Connect the TTY device to the phone.2. Enter from your keypad.3. Press the left softkey to select the TTY option.Setting position locationThis setting allows you to share your location information with network services other than emergency services (For example: 911, 111, 999, and 000) in markets where service has been implemented.Note: This feature works only when your phone is in digital mode. You do not have the option of turning off the locator to emergency services.1. Select Menu → Settings → Network → Location.2. Select 911 Only or Location on.–911 Only (default) shares your position information only with emergency services when you call your 3-digit emergency code (911, 000, 111, etc.).–Location on shares your position information with Virgin Mobile’s network, in addition to emergency services.82-N8757-1EN.book Page 55 Thursday, December 1, 2005 8:42 AM
56 Using Voice Recognition14 USING VOICE RECOGNITIONVoice recognition allows you to make and answer calls by speaking commands into the phone’s microphone.Setting up voice dialingTo make or receive calls using voice dialing, contacts must be saved with associated voice tags.Creating a voice tag for a contact1. Press the right softkey to select Contacts. 2. Highlight the contact and press .3. Press down to highlight the number.4. Press the right softkey to select Options.5. Highlight Add Voice Dial and press .6. Follow the voice prompts. You will need to say the name twice.Viewing entries with voice tags•Select Menu → Contacts → Voice dial list. A list of all contacts with assigned voice tags appears.Editing a voice tag1. Select Menu → Contacts → Voice dial list.2. Highlight the contact to edit and press .3. Highlight the phone number and select Options.4. Select Add voice dial, Edit voice dial, orErase voice dial.5. Follow the prompts.Making a call using voice tags1. If you haven’t already done so, record a voice tag for the person you wish to call.2. From the home screen, press . The phone responds: “Say a name.”3. Say the name of the person you want to call.4. If the name you said matches a contact in the Voice Dial List, the phone responds: “Calling (Name).” Remain silent to make the call, or say No to cancel.Note: If the phone finds multiple voice tags that sound like the name you said, you will be asked to verify which name you want to call. Say Yes when you hear the correct name. Say No when you hear an incorrect name.5. When you are finished with the call, press if the slide is open.82-N8757-1EN.book Page 56 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 57Erasing voice tagsTo erase all voice name dial recordings in your phone:1. Menu → Settings → Call options → Erase voice dial.2. Select Yes.Making a call using digit dialingWhen using digit dialing, you speak digits to dial a phone number.Note: You cannot speak a string of digits. You must speak one digit at a time and wait for the prompt.1. From the home screen, press . The phone responds: “Say a name or say Dial.”2. Say “Dial”. The phone responds: “Speak a digit.”3. Speak the first digit of the phone number you want to call. Once the phone repeats the digit, you can speak the next digit.If you pause, the phone will prompt you with the following five options. After the prompt, speak an option.–Say “Clear” to erase the last digit entered. The phone responds: “Digit cleared.”To clear the entire phone number, say “Clear” again. When the phone prompts you with “Clear entire phone number?”, say “Yes” to clear or “No” to cancel.–Say “Call” to dial the number.–Say “Verify” to cause phone to repeat the set of digits that you input.–Say “Cancel” to exit voice recognizer and return to the home screen.– Speak a digit to enter the next digit. Once the phone repeats the digit, you can speak the next digit or pause to hear the prompt.Using voice features withhands-free car kitsYou can use voice commands to make a phone call or to answer the phone only if your phone is connected to a professionally installed Kyocera hands-free car kit (sold separately).Note: The following features apply only to installed hands-free car kits unless noted.To shop for hands-free car kits, visitwww.kyocera-wireless.com/store or call 800-349-4188 (U.S.A. only) or 858-882-1410.Waking up the phoneIf your phone is connected to a Kyocera installed hands-free car kit, you can use the voice command to activate the phone to make a phone call.Note: Voice Wake-up does not work with Keyguard active.To activate the Voice Wake-up setting:1. Select Menu → Settings → Call options → Voice wake-up → With accessory.82-N8757-1EN.book Page 57 Thursday, December 1, 2005 8:42 AM
58 Using Voice Recognition2. Select Menu → Settings → Keyguard → Disabled, then press .To wake up the phone:1. Say “Wake Up” and listen for a tone. 2. Say “Wake Up” again until you hear two tones.If the phone does not recognize your “Wake up” command, see “Training voice recognition” on page 58.Answering the phoneYou can set your hands-free car kit to (1) answer automatically or (2) answer using a voice command.Answering automaticallyYou can set your phone to answer automatically.Note: This setting also works with the portable hands-free car kit.•Select Menu → Settings → Accessories → Call answer → After 5 seconds.Answering using voice commandsIf Auto-Answer is turned off, you can use a voice command to answer an incoming call using the installed hands-free car kit.•Select Menu → Settings → Accessories → Call answer → Disabled.To activate the Voice Answer setting:1. Select Menu → Settings → Call options → Voice answer.2. Highlight Enabled and press .To answer a call:When you receive an incoming call, the phone responds: “Incoming call, answer?” If the caller is recognized as a contact entry in your phone, then the phone will say “Incoming call from (Name), answer?”•Say “Yes” or press any key except .Ignoring an incoming callTo ignore an incoming call, do one of the following:•Say “No” and press to silence the alert.• Remain silent. The voice alert repeats twice and the phone rings once, then returns to the home screen.Training voice recognitionIf your phone is having trouble recognizing your voice, you can train it with the commands Yes, No, and Wake up.1. Select Menu → Settings →Call options.2. Select Voice training.3. Read the message and press the left softkey to select OK and continue. Cancel returns you to the previous screen.4. Select Train All or the item you want to train.5. Follow the prompts for each word until training is complete.82-N8757-1EN.book Page 58 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 5915 GETTING HELPCustomer supportTo contact Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:•Go to www.virginmobileusa.com.• Dial *VM from your Virgin Mobile phone. • Dial 888-322-1122 from any phone. For questions about the phone features, refer to the materials provided with your phone, or visit www.virginmobileusa.com.For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:• Web site: www.kyocera-wireless.com.• Email: phone-help@kyocera-wireless.com.• Telephone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:• The name of your service provider: Virgin Mobile. • The actual error message or problem you are experiencing. • The steps you took to reproduce the problem. • The phone’s electronic serial number (ESN). To locate the ESN, select Menu → Settings → Phone Info.Qualified serviceIf the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service. Become a product evaluatorTo participate in the testing and evaluation of Kyocera Wireless Corp. products, including cellular or PCS phones, visit beta.kyocera-wireless.com.82-N8757-1EN.book Page 59 Thursday, December 1, 2005 8:42 AM
60 IndexINDEXNumerics1-Touch dialing, 15Aaccessories, 2alarm clock, 10, 46alertsfor messages, 51for missed calls, 14auto-hyphenation, 53AutoText, 29, 32, 33Bbanner, 52battery, 1blocking outgoing calls, 55brightness, 54Ccalculator, 47call counters, 16callback number, 29calls answering, 12missed, 14redialing, 12cameramenu options, 43sending a picture, 43setting up, 44taking a picture, 44color themes, 52contacts directory, 24contrast, 54countdown timer, 48Ddigital mode, 10display brightness, 54display contrast, 54Eemergencycalls, 16emergency mode, 16exit emergency mode, 16position location, 10, 55erasingcontact entries, 26, 55phone numbers, 26text messages, 32Ffast find, 27finding contact information, 26frequent contacts, 26Ggamesdownloading, 39graphicsassigning, 40downloading, 40Hhands-free car kitanswering using voice, 58hard pause, 24Iicons, 10contacts, 25messages, 31Inbox, 31Llimiting calls out, 55lock code, 54lockingphone, 54Mmemorysaving, 32menu style, 52Nnumber keypad, 19number mode, 18, 19OOutbox, 30Pphone numberserasing, 26verifying your own, 8, 9phone, unlocking, 54position location, 10, 55power save mode, 12QQUERTY keypad, 18QuickAlarm, 47Rrecent call icons, 14resetting the phone, ivringerschoosing types, 50for contacts, 2482-N8757-1EN.book Page 60 Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone - DRAFT 61silencing, 8volume, 51ringtonesdownloading, 39Sscheduler, 45screen brightness, 54screen contrast, 54screen icons, 10, 18, 19, 30, 31screensavers, 52secret contacts, 14, 26security, 54sent messages, 30silent mode, 10, 49smart sound, 51smiley mode, 19, 20speed dialing, 26stopwatch, 48symbol mode, 19, 20Ttext entry, 18quick reference, 21text messages, 28time format, 54timer, 48timing calls, 16tip calculator, 47Top-Up, 11TTY/TDD, 55Uunlocking the phone, 54Vvibrate, 10VirginXLAccessing, 38navigating, 38Voice Answer, 58voice dialing, 56voice memoerasing, 45naming, 45recording, 45voicemail, 15setting up, 7volumeearpiece, 12, 51key beep, 51ringer, 51Wwallpaper, 5282-N8757-1EN.book Page 61 Thursday, December 1, 2005 8:42 AM
VMUSwitch_BackDRAFT MockupBack Page82-N8757-1, Rev. X1-DRAFT82-N8757-1EN.book Page 62 Thursday, December 1, 2005 8:42 AM

Navigation menu