Kyocera KWC-C3900 Wi-max USB MODEM User Manual

Kyocera Communications, Inc Wi-max USB MODEM

user manual

1/23
2/23 User Guide for the Kyocera C3900 Mobile WiMax USB Modem This manual is based on the production version of the Kyocera C3900 Mobile WiMax USB Modem. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The Kyocera Wireless Corp. ("KWC") products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law. Furthermore, the purchase of the KWC products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of KWC or any third party software provider, except for the normal, nonexclusive royalty-free license to use that arises by operation of law in the sale of a product. Kyocera is a registered trademark of Kyocera Corporation. All other trademarks are the property of their respective owners. Copyright © 2008 Kyocera Wireless Corp. All rights reserved. 82-M9082-1EN, Rev. 001
3/23 FCC Compliance Information This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that may cause undesired operation. Body worn operation SAR compliance has been established in the laptop computer(s) with Horizontal and Vertical slot configurations, and can be used in laptop computers with substantially similar physical dimensions, construction, and electrical and RF characteristics The antenna(s) used for this USB dongle must not be co-located or must not operate in conjunction with any other antenna or transmitter within a host device. Warnings This equipment has been tested and found to comply with limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can generates, uses, and radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Of this equipment does cause unacceptable interference to radio and television reception, which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures. z Reorient or relocate the receiving antenna. z Increase the separation between the equipment and receiver. z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. z Consult the dealer or an experienced Radio/TV technician for help. Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
4/23 Safety Instructions Be sure to read the following precautions. Failure to follow the directions may cause product damage or failure. • Do not drop the product or subject it to severe shock. • Do not disassemble or modify the product. See product Warranty for service and repair by an authorized service center. • Do not expose the product to rain, spilled liquids or use it in a location with high humidity. • Do not use or store the product near a source of high temperatures. • Do not insert any metal or flammable materials into the product. • Do not clean the surface of the product with chemical solutions or detergents. Clean surface only with a dry cloth.
5/23 Table of Contents 1. PRODUCT OVERVIEW ............................................................................................................................................................ 6 2. PRODUCT SPECIFICATION ................................................................................................................................................. 6 3. SYSTEM REQUIREMENTS ..................................................................................................................................................... 7 4. DESCRIPTION OF PARTS ..................................................................................................................................................... 7 5. INSTALLATION ......................................................................................................................................................................... 8 6. CHECKING THE INSTALLATION ..................................................................................................................................... 12 7. STARTING THE APPLICATION ........................................................................................................................................ 14 8. CONNECTION/TERMINATION ......................................................................................................................................... 15 9. USING MENU ............................................................................................................................................................................ 16 9.1 MAIN SCREEN .................................................................................................................... 16 9.2 SYSTEM TRAY ICON WINDOW ........................................................................................... 17 10. SETTINGS ............................................................................................................................................................................... 18 11. STATUS .................................................................................................................................................................................... 19 12. UNINSTALLATION .............................................................................................................................................................. 23
6/23 1. Product overview C3900 is a USB type wireless modem that enables portable Internet services by using Mobile WIMAX. When this product is connected to a USB port on a notebook, you can freely use Internet services within the Mobile WiMAX service area. The WiMAX Connection Manager software contained on the enclosed CD enables you to connect to Internet service. 2. Product specification - Size : 27x62x11mm (1.06x2.44x0.43”) - Weight : 18g (0.63oz) Standard IEEE802.16e Mobile WiMAX Wave 2 Band Class 3.A Access/Duplex OFDMA / TDD Host Interface USB 2.0 Operating Frequency 2.496GHz~2.690GHz Data Throughput Downlink : MAX 30Mbps Uplink : MAX 6Mbps Bandwidth 10MHz Tx. Power Max power : 23dBm Center Frequency Allocation Carrier dependent Modulation QPSK, 16QAM Operating Temperature -20 ℃ ~ 60 ℃ (-4 ~ 140 )℉℉ Demodulation QPSK, 16QAM, 64QAM
7/23 3. System Requirements Minimum specifications z OS: Windows VISTA 32bit, Windows XP SP2 z CPU: Pentium4 /1GHz or higher z Memory: 512MB RAM z Interface: Compatible with USB 2.0 Recommendation z O/S : Windows VISTA 32bit, Windows XP SP2 z CPU: Pentium4 /2GHz or higher z Memory : 1GB RAM z Interface: Compatible with USB 2.0 4. Description of parts LED Status information Modem power on Solid Blue Receiving/Sending data Blinking Blue USB connector LED Status
8/23 5. Installation Installing the C3900 causes the Connection Manager Installer window to appear automatically on the screen. Insert the installation CD for WiMAX Connection Manager. 1. When the C3900 Installer screen appears, click Mobile WiMAX Connection Program. Note: If auto-installation window does not appear, please follow the process below. 1) Go to “My Computer”, Right-click on the CD Drive then, click “Open” 2) Double-click “Setup.exe”. IMPORTANT! When attaching the modem to your PC, choose the USB port furthest away from your LCD screen to avoid interference with the signal. For the best reception, rotate the modem to the vertical position.
9/23 2. After selecting the setup language, click NEXT. 3. Click NEXT to start the installation
10/23 4. After selecting the installation path, click NEXT. It is recommended that you accept the default installation path. 5.Click Install
11/23 6. When the installation completion message appears, click Finish to complete.
12/23 6. Checking the installation After the program setup is completed, check the installation status as follows. Select Start > Control Panel > System > Hardware > Device Manager. Confirm that the Kyocera C3900 WiMAX Wave2 Network Device driver is listed under Network adapters and that the USB Composite Device and the USB Mass Storage Device are listed under Universal Serial Bus controllers.
13/23 Note 1. If any of the devices installed have an exclamation mark icon indicated, right click on the name and select Driver Update. 2. If any of the devices installed have a red X icon indicated, right click on the name and set to Use. 3. The names and sequences may differ depending on the user environment.
14/23 7. Starting the application 1) Using the Start menu Click Start > All Programs > KYOCERA > C3900 > Kyocera C3900 CM 2) Using the desktop shortcut; Double-click the shortcut icon on Desktop. Note: Firmware Update When there is updated firmware available, an automatic program update window opens. 1. When the update window appears, click OK. Downloading updates takes approximately 2 to 5 minutes. 2. When the update is completed, click Exit. (!) During the update process do not terminate the program or detach the modem. Removing the modem or turning off the PC during the update may damage the device beyond repair.
15/23 8. Connection/Termination You can use Internet services only When Kyocera C3900 CM (Kyocera C3900 Connection Manager) is connected. You can check the connection status through the messages on the main screen 1) Connecting Kyocera C3900 CM When you click CONNECT, WiMAX is connected. (The automatic connection can be enabled in OPTIONS > SETTINGS.) ▶ ▶ 2) Terminating Kyocera C3900 CM To terminate WiMAX, click DISCONNECT on the main screen or tray icon menu for disconnection.
16/23 9. Using MENU 9.1 Main screen When Kyocera C3900 CM runs, the following main screen appears. (1) Displays the signal strength of the connected WiMAX. (2) Hides the screen in the system tray. (3) Terminates Kyocera C3900 CM. (4) Click here to move to the KYOCERA Homepage. (5) Displays the current connection status. (6) Displays the current network progress information. (7) Displays Options. (Setting, Status, Help) 1 4 5 6 7 2 3
17/23 9.2 System Tray Icon window With the Main screen minimized, you can double-click on the Kyocera tray icon in the system tray to open the Main screen again. The following Connection Manager menu appears when you right-click on the tray icon. z Connect/Disconnect z Setting: Moves to Setting z Status: Displays the status (connection information) z Help: Displays the help on the program z Exit: Exits the program
18/23 10. Settings You can set additional functions. For environment settings, click Setting on the Main menu or the system tray icon menu. (1) Automatically start when starting Windows - After Windows starts, the WCM main screen appears on Desktop (2) Enable Automatic Connection - When the program runs, automatic connection is established without pressing the connection button - When the modem loses then reacquires the signal, it reconnects to the network automatically. - When the modem is removed then replaced while connected to the network, it reconnects automatically. (3) Enable WCM log file -If you select Enable WCM log file, it creates a dated folder at C:\WCM_LOG. The log file contains WCM and authentication messages. If you experience problems while using your WiMAX device, your service provider may ask for these files to assist in troubleshooting the device. (4) Set the language (5) Save or Cancel
19/23 11. Status When you select MENU > Status, you can check the information for User, Network, Program Upgrade, Application and Signal 1) User: Contains the following information: z State: Displays the status such as whether the modem is installed or not, whether initialization is a success or not, and whether the Internet is connected or not. z Connection: Displays the date and time of the WiMAX connection to the Internet. z Duration: Displays the length of time connected to the Internet using WiMAX.
20/23 2) Network: Displays the current network information of assigned IP & MAC address, Subnet mask, Default gateway and DNS.
21/23 3) Program Upgrade: z Automatic Upgrade: Weekly upgrade is operated on a certain day of the week that user pre-set. Daily upgrade is operated once a day. z Manual Upgrade: starts when Program Upgrade button is pressed. Upgrade process always starts with checking CM to see if upgrade is available. {*Program Upgrade*} z If the Program upgrade button is activated, you may upgrade your program version by clicking the button. z The upgrade process is operated automatically after clicking “Program Upgrade” button. z Reconnect the modem after the program upgrade process is completed. Note: [The "Program Upgrade" button is enabled only when the modem is connected to the server]
22/23 4) Application: Displays the current version of the program. 5) Signal: Indicates the current values of RSSI and CINR on the device.
23/23 12. Uninstallation Method 1) Click Start > All Programs > KYOCERA > C3900 > Uninstall Kyocera C3900 CM Method 2) Click Start > Control Panel > Add or Remove Programs > C3900 WiMAX > Remove 13. Troubleshooting Problem Cause and Remedy Searching modem z The system is searching the modem. z When this status continues, check the modem status and reconnect it. Please check the modem z The system cannot search the modem due to a modem failure. z Check the modem status and reconnect it. NO WiMAX signal detected at this location z The connection has failed because the quality of the WiMAX signal is very weak. We have no encryption key z There is no encryption key. Please consult with your service provider. Device control initialize failed z The device initialization has failed. When the device fails to initialize after several retries, consult with your service provider. You can’t use WiMAX service due to lack of power z The system stops the use of your modem due to low battery level in the laptop. Recharge or replace the laptop battery and retry using services.

Navigation menu