Kronos PROX CardReader User Manual Manual

Kronos, Inc. CardReader Manual

Manual

Document Part Number: Select View > Master Pages to add the part number and revisionDocument Revision:Series 4000User’s GuideSeries 4000 Badge TerminalPresents basic concepts of the Series 4000 badge terminal,instructions for performing functions at the Series 4000terminal, maintaining and servicing the terminal, andtroubleshooting error conditions.Document Part Number: 4702574-001Document Revision: Draft of Rev. C
The information in this document is subject to change without notice and should not be construed as a commitmentby Kronos Incorporated. Kronos Incorporated assumes no responsibility for any errors that may appear in thismanual. This document or any part thereof may not be reproduced in any form without the written permission ofKronos Incorporated. All rights reserved. Copyright 2001.CardSaver, Datakeeper, Datakeeper Central, Gatekeeper, Gatekeeper Central, Imagekeeper, Jobkeeper,Jobkeeper Central, Keep.Trac, Kronos, the Kronos logo, ShopTrac, ShopTrac Pro, the ShopTrac logo, Solution In ABox, Start.Time, TeleTime, Timekeeper, Timekeeper Central, TimeMaker, and Visionware are registered trademarksof Kronos Incorporated. CommLink, Comm.Mgr, DKC/Datalink, HyperFind, Improving the Performance of Peopleand Business, Kronos Connect, Kronos e-Central, Labor Plus, Prism, Smart Scheduler, Starter Series, Start.Labor,Start.Quality, Start.WIP, Tempo, the Tempo logo, Timekeeper Decisions, Timekeeper Express, Timekeeper Web,Workforce Activities, Workforce Accruals, Workforce Central, Workforce Central Suite logo, Workforce Decisions,Workforce Express, Workforce Manager, Workforce Scheduler, Workforce Smart Scheduler, Workforce TeleTime,Workforce Timekeeper, Workforce Genie, Workforce MobileTime, Workforce Professional Time, and Workforce Webare trademarks of Kronos Incorporated.All other trademarks or registered trademarks used herein are the property of their respective owners and are usedfor identification purposes only.When using and applying the information generated by Kronos products, customers should ensure that they complywith the applicable requirements of federal and state law, such as the Fair Labor Standards Act.RADIO AND TELEVISION INTERFERENCECAUTION: Changes or modifications not expressly approved by the manufacturer could void the user's authority tooperate the equipment.This equipment has been tested and found to comply with the limits, pursuant to Part 15 of the FCC rules. Theselimits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance withthe instructions, may cause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment andthe receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.You may also find helpful the following booklet, prepared by the FCC: "How to Identify and Resolve Radio-TVInterference Problems." This booklet is available from the U.S. Government Printing Office, Washington D.C.20402.Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can voidyour authority to operate this equipment under Federal Communications Commissions rules.Canadian DOC ComplianceThis digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out inthe Radio Interference Regulations of the Canadian Department of Communications.
Cet appareil numérique respecte les limites de rayonnement de bruits radioélectriques applicables aux appareilsnumériques de classe A, prévues au Règlement sur le matériel brouilleur du ministère des Communications duCanada.EN 55022 (CISPR 22)This product is a Class A product. In a domestic environment, it may cause radio interference in which case the usermay be required to take adequate measures.Published by Kronos Incorporated297 Billerica Road, Chelmsford, Massachusetts 01824-4119 USAPhone: 978-250-9800, Fax: 978-367-5900Kronos Incorporated Global Support: 1-800-394-HELP (1-800-394-4357)For a complete list of the international subsidiaries, see the following Kronos Incorporated Web page:http://www.kronos.com/discover/about/worldwide.htmDocument Revision HistoryDocument Revision Product Version Release DateA 1.0 August 2001B 1.0 November 2001Rev C Draft 1.2 TBD
ContentsAbout This GuideOrganization of This Guide ........................................................................... xAbbreviations and Terms .............................................................................xiRelated Documents ......................................................................................xiiChapter 1: OverviewWhat Are the Series 4000 Terminals? ........................................................1-2Standard Hardware Features ................................................................1-2Optional Devices ..................................................................................1-3Physical Description of the Terminal ..................................................1-4Terminal Display .................................................................................1-6Understanding How the Series 4000 Terminal Operates ...........................1-7How the Terminal Functions with the Host Application .....................1-7Cross-punching ....................................................................................1-8Modes of Operation .............................................................................1-8Labor Tracking Functions ....................................................................1-9Entering Data at the Series 4000 Terminal ...............................................1-10Using the Badge Reader .....................................................................1-10Using the Keypad and Soft Keys .......................................................1-11Guidelines for Entering Information Using the Terminal ..................1-12Chapter 2: Employee FunctionsWhat Are Employee Functions? .................................................................2-2Performing Employee Functions ................................................................2-4Cancel Meal Deduction ........................................................................2-4End Activity .........................................................................................2-4Enter Tips .............................................................................................2-5Labor Transfer .....................................................................................2-5Pay Code Hours Edit ............................................................................2-6
Contentsvi KronosPay Code Money Edit .......................................................................... 2-7Review Punches ................................................................................... 2-8Simple Punch ....................................................................................... 2-8Start Activity ....................................................................................... 2-9View All Messages .............................................................................. 2-9View Current Schedule ...................................................................... 2-10View Future Schedule ....................................................................... 2-10View Punch Status ............................................................................. 2-11View Totals ....................................................................................... 2-11Chapter 3: Supervisor FunctionsWhat Are Supervisor Functions? ............................................................... 3-2Performing Supervisor Functions .............................................................. 3-5Add Punch ........................................................................................... 3-5Change Password ................................................................................. 3-6Delete Punch ........................................................................................ 3-7Display On/Off Premise Employees ................................................... 3-8Global Home Employee Restriction Override .................................... 3-8Global Non-Home Employee Restriction Override ............................ 3-9Pay Code Hours Adjustment ........................................................... 3-10Single Home Employee Restriction Override ................................... 3-11Single Non-Home Employee Restriction Override ........................... 3-12View Employee Information ............................................................. 3-12Chapter 4: Maintaining the TerminalMaintenance Basics .................................................................................... 4-2Types of Maintenance ......................................................................... 4-2Required Tools .................................................................................... 4-2Safety Considerations .......................................................................... 4-3Handling Static-Sensitive Components ............................................... 4-3Obtaining Replacement Parts .............................................................. 4-4Preventive Maintenance ............................................................................. 4-5Cleaning the Terminal ......................................................................... 4-5About the Lithium and Lead Acid Batteries ........................................ 4-6Running Diagnostic Tests and Reports ............................................... 4-7
ContentsSeries 4000 Badge Terminal User’s Guide viiServicing the Terminal ...............................................................................4-8Interior of Fully-Assembled Terminal .................................................4-9Returning the Cover Assembly to Kronos .........................................4-10Attaching the Cover Assemby to the Terminal ..................................4-15Performing Basic Configuration at the Series 4000 Terminal ...........4-20Replacing the Backup Battery Charger Board ...................................4-24Adjusting the Width of the Badge Reader Slot ..................................4-32Replacing the Badge Reader Cover ...................................................4-38Replacing the AC Power Supply (transformer) .................................4-40What Are the Maintenance Functions? ....................................................4-43Performing Maintenance Functions .........................................................4-46Audio Setting (basic configuration) ...................................................4-46Communication Setting (basic configuration) ...................................4-47Date/Time Setting (basic configuration) ............................................4-48Display Setting (basic configuration) ................................................4-49Symbology Setting (basic configuration) ..........................................4-50Database Report .................................................................................4-51Device Status Report ..........................................................................4-51Ethernet Report ..................................................................................4-52File System Report .............................................................................4-52Memory Report ..................................................................................4-53Readers Report ...................................................................................4-53Badge Test .........................................................................................4-54Beeper Test ........................................................................................4-54Display Test .......................................................................................4-55Keypad Test .......................................................................................4-55LED Test ............................................................................................4-56Sequential Tests .................................................................................4-56Change Password ...............................................................................4-57FACTORY DEFAULT ......................................................................4-57Delete All Punches .............................................................................4-58Restart ...............................................................................................4-58
Contentsviii KronosChapter 5: Upgrading Terminal FirmwareOverview of a Softload .............................................................................. 5-2Performing a Softload ................................................................................ 5-3Chapter 6: Error Messages and Troubleshooting ProceduresError Messages ........................................................................................... 6-2Transaction Error Messages ................................................................ 6-2Other Error Messages .......................................................................... 6-6Status Messages ................................................................................... 6-8Troubleshooting ......................................................................................... 6-9Terminal Hardware Failures ................................................................ 6-9Troubleshooting Table ....................................................................... 6-10Verifying the Integrity of the Network .............................................. 6-15Appendix A: Terminal SpecificationsAppendix B: Differences Between the Series 4000 and the Series 400TerminalsPhysical Differences ................................................................................. A-2Functional Differences .............................................................................. A-3GlossaryIndex
About This GuideThis guide is intended for all users of the Series 4000 timeclock. It describes basicconcepts of the Series 4000 timeclock and contains instructions for performingoperations and executing functions, maintaining and servicing the timeclock, andtroubleshooting error conditions.This preface contains the following sections:!Organization of This Guide!Abbreviations and Terms!Related Documents
About This GuidexADP, Inc.Organization of This GuideThis guide contains the following information:!Chapter 1, “Overview,” describes the Series 4000 timeclock, explains how thetimeclock operates, and describes how to enter data at the timeclock.!Chapter 2, “Employee Functions,” describes employee functions and how toperform them. Examples of employee functions are simple punches and labortransfers.!Chapter 3, “Supervisor Functions,” describes supervisor functions and how toperform them. Examples of supervisor functions are adding and deletingpunches.!Chapter 4, “Maintaining the Timeclock,” describes how to service thetimeclock and how to perform maintenance functions. Examples ofmaintenance functions are configuring the timeclock and running diagnostics.!Chapter 5, “Upgrading Timeclock Firmware,” contains information aboutusing the correct versions of the timeclock firmware and downloadinginformation to the timeclock.!Chapter 6, “Error Messages and Troubleshooting Procedures,” includesdescriptions and resolutions for error messages and procedures for diagnosingand resolving error conditions.!Appendix A, “Timeclock Specifications,” lists the physical characteristics ofthe Series 4000 timeclock.!Appendix B, “Differences Between the Series 4000 and the Series 400Timeclocks,” explains the physical and functional differences between theSeries 4000 timeclock and the Series 400 timeclock. This is useful for userswho are familiar with using the Series 400 timeclocks.!“Glossary,” contains a list of terms related to the use and configuration of theSeries 4000 timeclock.
Abbreviations and TermsSeries 4000 Badge Timeclock User’s Guide xiAbbreviations and TermsThe guide uses the following abbreviations and terms:Abbreviation MeaningCSA Canadian Standards AssociationDCM Data Collection ManagerFIFO first-in-first-out data queueFRU field replaceable unitI/O input/outputLCD liquid crystal displayLED light-emitting diodePIN personal identification numberRAM random access memoryTCP/IP Transmission Control Protocol/Internet ProtocolUL Underwriter’s LaboratoryUPC universal product code
About This Guidexii ADP, Inc.Related DocumentsThe following list includes the other documentation in the Series 4000 timeclock’sdocumentation set. Unless otherwise noted, these documents are not included inthe box with the Series 4000 timeclock; you must order them separately.!Series 4000 Badge Timeclock Installation Guide provides step-by-stepinstructions for installing the Series 4000 timeclock and performing basicconfiguration. This document is shipped with the Series 4000 timeclock.!The following installation guides ship with the corresponding optional device:– Backup Battery Option Kit Installation Guide– Internal AC Outlet Option Kit Installation Guide
Chapter 1OverviewThis chapter contains the following sections:!What Are the Series 4000 Timeclocks?!Understanding How the Series 4000 Timeclock Operates!Entering Data at the Series 4000 Timeclock
Chapter 1 Overview1-2 ADP, Inc.What Are the Series 4000 Timeclocks?The Series 4000 timeclocks are data collection devices designed to communicatewith the ADP Enterprise Labor Management Suite of host applications.The Series 4000 timeclock collects information entered by employees using thebarcode reader and the keypad. You use your host application software to collectdata from the timeclocks to track and process labor-related data, generatemanagement reports, and transfer information to your payroll service.The Series 4000 timeclock features include the following:!Schedule enforcement, which controls when specific employees can swipe inand out!Display of employee names, vacation, sick time, and other totals (hostapplication dependent)!Messaging, which allows the timeclock to display messages to individualemployees (host application dependent)!Function keys to perform various functions and transactions, such as laboraccount transfers and pay code transactionsStandard Hardware FeaturesThe hardware features of the Series 4000 timeclock include the following:!29-key keypad including 8 user-definable function soft keys!4.7 inches (11.9380 cm) 1/4 VGA 4X40 FSTN liquid crystal display (LCD)!AC transformer!Internal beeper!Wall-mountable enclosure
What Are the Series 4000 Timeclocks?Series 4000 Badge Timeclock User’s Guide 1-3!Integrated bar code badge reader supporting use of the following codes:– Interleaved 2-of-5–Code3-of-9– Codabar– Universal Product Code (UPC-A and UPC-E with optional 2- and5-character supplements)– European Article Numbering (EAN-8 and EAN-13 with optional 2- and5-character supplements)– Code 128 (compressed and uncompressed)!Light-emitting diodes (LEDs) that indicate whether an employee’s badge isread successfully, and whether the timeclock is connected to an externalpower source or operating on battery backupOptional DevicesYou can order the following optional devices separately and connect them to theSeries 4000 timeclock. Installation instructions are provided with each device.!Backup Battery Option (part number 8601763-002)Rechargeable 12 VDC lead-acid battery that you install to allow the Series4000 timeclock to remain fully operational for up to 2 hours in the absence ofAC power.!Internal AC Outlet Option Kit (part number 8601824-002)AC outlet that you can install inside the timeclock and connect to an ACpower line. This device allows you to secure the AC power connection insidethe timeclock.
Chapter 1 Overview1-4 ADP, Inc.Physical Description of the TimeclockThis section includes an illustration of the timeclock and brief descriptions of itsparts. For a map of the timeclock’s internal parts, see “Interior of Fully-Assembled Timeclock” on page 4-9.
What Are the Series 4000 Timeclocks?Series 4000 Badge Timeclock User’s Guide 1-5Number Timeclock Part1Numeric keypad for data entry—Use to enter information whenperforming transactions and functions at the timeclock.2Navigational keys—Use to move within fields and scroll through lists.3Soft keys—Use to initiate transactions and functions at the timeclock.You program each soft key using the Data Collection Manager (DCM).4Display—1/4 VGA screen that displays soft key labels, possiblefunctions, transaction steps, and transaction output.5LEDs—Visual indicators:The top LED is green and flashes when the timeclock successfully reads abadge that is swiped by a user.The middle LED is amber and flashes when the timeclock does notsuccessfully reads a badge that is swiped by a user.The bottom LED is amber and indicates whether the timeclock isreceiving power.6Badge reader (barcode)—Used to read employee, supervisor, andmaintenance badges when swiping in and out and performingtransactions and functions.7Security screw—Used to secure the timeclock’s cover. Use the suppliedsecurity screw wrench to lock and unlock the cover.8Additional keys—ESC, Help, backspace and delete, CLEAR, andENTER.
Chapter 1 Overview1-6 ADP, Inc.Timeclock DisplayThe Series 4000 timeclock is equipped with a backlit liquid crystal display toprovide users with information such as:!Current time!Mode in which the timeclock is operating!Transaction prompts!MessagesThe LCD display is a 1/4 VGA display that presents you with possible functions,transaction steps, and transaction output.The following figure shows a sample idle display:When you have more than 8 soft keys configured on the timeclock, the More softkey appears on the first screen and the 8th soft key appears on the second screen.You use the More soft key to access the second screen.Review PunchesPunch StatusEmployee ReportCurrent ScheduleFri24-Aug-2001Global message area2:03 PMFuture Schedule
Understanding How the Series 4000 Timeclock OperatesSeries 4000 Badge Timeclock User’s Guide 1-7Understanding How the Series 4000 Timeclock OperatesBefore using the Series 4000 timeclock to perform time and attendance, and labortracking functions, it is helpful to understand:!How the timeclock functions with the host application!Cross-punching!Modes of operation!Labor tracking functionsHow the Timeclock Functions with the Host ApplicationYou use the host application to configure employees and employee informationsuch as schedules, schedule margins, shift length, punch restrictions, and laboraccounts. You then use the host application software to send this information tothe Series 4000 timeclock. The timeclock accepts or restricts employee punchesbased on this downloaded information. Non-home employees can use a timeclockif cross punching is enabled from the host application.When you swipe in at the Series 4000 timeclock, the punch information iscollected and stored in the first-in-first-out (FIFO) data queue of the timeclock’smemory. You use the host application to collect the stored data. The hostapplication totals the hours, computes any overtime, calculates the wages, tracksthe labor, and generates reports based on the data it collects from the timeclocks.If your host application is eTIME, you use its data collection timeclockcommunication feature (Commlink application) to define which functions andtransactions users can perform at the timeclocks. You also use the hostapplication’s communication functions to transfer data between the applicationand the timeclock. For more information, see the eTIME System Manager’s Guideand the eTIME online Help.
Chapter 1 Overview1-8 ADP, Inc.If your host application is Enterprise eTIME, you use Data Collection Manager(DCM) to define which functions and transactions users can perform at thetimeclocks. You also use DCM to collect, transfer, and monitor the flow of databetween the host application and the Series 4000 timeclock. For moreinformation, see the Data Collection Manager System Administrator’s Guide andthe DCM online Help.Cross-punchingThe cross-punching feature enables employees to use timeclocks that they are notassigned to. Each employee is assigned to a specific timeclock. They areconsidered a home employee to that particular timeclock. At times, an employeemay need to use a timeclock that they are not assigned to for simple punchingpurposes. In this case, they are considered a non-home employee. This is wherethe cross-punching feature comes in.You enable the cross-punching feature in the timeclock’s data collectioncommunication feature.Modes of OperationThe Series 4000 timeclock operates in three modes. Each mode has its own set offunctions and requires a specially coded badge for access.!EmployeeThe Series 4000 timeclock most often operates in Employee Mode. InEmployee Mode, the timeclock accepts punch data entered using the badgereader and keypad. In this mode, only “home” employees (employees whohave been assigned to the timeclock from the host application) whose badgenumber or employee ID have been downloaded from the host application canuse the timeclock. If cross-punching is enabled in the timeclock program, thennon-home employees can use the timeclock as well as home employees.
Understanding How the Series 4000 Timeclock OperatesSeries 4000 Badge Timeclock User’s Guide 1-9!SupervisorSupervisor Mode allows you to perform tasks such as editing employeepunches, adding missed employee punches, and overriding restrictions toallow employees to punch. Supervisor Mode is accessible only to those whohave a supervisor badge and unique password.!MaintenanceMaintenance Mode allows you to display technical information about thetimeclock, execute the timeclock’s self-diagnostic tests, and performtimeclock configuration functions. Maintenance Mode is available only tothose who have a maintenance badge and unique password.Labor Tracking FunctionsIn addition to performing time and attendance functions, your Series 4000timeclock may be configured to perform labor tracking functions using eitherdepartments or labor accounts.If your Series 4000 timeclock is configured to use departments, an employee’stime is associated with a single cost center, for example, shipping, medical, orengineering.If your Series 4000 timeclock is configured to use labor accounts, an employee’stime can be associated with multiple labor levels. Typically, when labor accountsare used, an employee’s time is associated with cost centers that have ahierarchical relationship to each other, for example, programmer-software-engineering or drill press operator-tooling-manufacturing.When your Series 4000 timeclock is initialized with the host application, a list ofvalid department numbers and labor levels can be downloaded to the timeclock.If your timeclock is configured to perform labor account validation, employeesenter labor levels by pressing the numeric keys on the timeclock or by accepting adefault number by pressing ENTER. The Series 4000 timeclock validates eachlabor level against the list of labor levels stored in its database. If you attempt toenter an invalid labor level, the entry is rejected and an error message appears onthe display.
Chapter 1 Overview1-10 ADP, Inc.Entering Data at the Series 4000 TimeclockWhen entering data at the Series 4000 timeclock, you use the timeclock’s badgereader, keypad, and soft keys.Using the Badge ReaderYou most often enter data at the Series 4000 timeclock by swiping a badgethrough the timeclock’s badge reader. To allow the timeclock to read the badgesuccessfully, users should:!Hold the badge so that the bar code is positioned on the back left edge.!Swipe the badge through the reader’s slot from top-to-bottom or bottom-to-top.If the Series 4000 timeclock reads the badge successfully, the green LEDilluminates and its internal beeper emits a single tone. If the timeclock fails to readthe badge, the amber LED illuminates, its internal beeper emits three tones inquick succession, and an error message appears on the display.
Entering Data at the Series 4000 TimeclockSeries 4000 Badge Timeclock User’s Guide 1-11Using the Keypad and Soft KeysThe following table summarizes the timeclock’s keys:Keys UseSoft keys These keys are the timeclock’s function keys. You can configureeach of these keys with functions for Employee Mode andSupervisor Mode. You configure these keys using your hostapplication software.The bottom soft keys on each side of the display are used as togglekeys in transactions. Press these soft keys to toggle betweenoptions.Navigational keys Use the left and right arrow keys to move the cursor within a textfield.Use the up and down arrow keys to move the cursor to a differenttext field and to scroll through output.Numeric keys (0 - 9) Use to enter numeric data such as personal identification numbers(PINs), department numbers, badge numbers, and so on.+ or - keys At timeclocks so configured, press the + and - keys to enterpositive or negative values to adjust settings such as contrast andvolume.’ or . keys At timeclocks so configured, press the ’ and . keys to enter tip(decimal) data.ESC Use for the following:!To go back one screen!To cancel the transaction you are performing!To restore the previous settings on a configuration screenBackspace Press to clear data entered by the user one-character-at-a-timefrom the right.CLR Press to clear all data in a field.ENTER Press to accept data in a field and move to the next field. If you arein the last field of a transaction, pressing ENTER initiates thetransaction validation.
Chapter 1 Overview1-12 ADP, Inc.Guidelines for Entering Information Using the TimeclockUse the following guidelines when entering information using the keypad:!To display settings for a menu item, press the soft key next to the menu item.!To save settings on a screen, press ENTER at the last prompt.To cancel the transaction you are performing, press ESC at any time.!To move the cursor in a text field, use the left and right arrow keys directlyunder the display.!To move the cursor to different text fields, use the up and down arrow keysdirectly under the display.!The active text field (field in which the cursor is currently located) isindicated by an outline of the text box and a flashing cursor.!If you enter characters in a field that already contains data, the existing data isnot overwritten; it is pushed to the right. To remove individual characters,position the cursor immediately to the right of the characters, and press theBackspace key (").!To clear all characters in a field, press the CLR key.!If you complete a field incorrectly and move to the next field, an errormessage appears at the top of the display.!To save data that you entered, press the ENTER key at the last field on thescreen.!To restore the previous settings on a configuration screen, press the ESC key.!Black up and down arrows appear at the bottom middle of the screen if thereis additional information to display before or after the current screen. Thearrows look like this:Use the up and down arrow keys directly under the screen to move to thevarious screens.
Chapter 2Employee FunctionsThis chapter contains the following sections:!What Are Employee Functions?!Performing Employee Functions
Chapter 2 Employee Functions2-2 ADP, Inc.What Are Employee Functions?Use Employee functions to perform activities such as a simple punch, labortransfer, start activity, and end activity. With the timeclock in Employee Mode(default mode), you initiate an employee function by pressing the correspondingsoft key.The following figure shows a sample Employee Mode screen:Review PunchesView Punch StatusEmployee ReportView Current ScheduleFri Aug - 24 - 2001Global message area2:03 PMView Future Schedule
What Are Employee Functions?Series 4000 Badge Timeclock User’s Guide 2-3The following list shows the Employee functions that you can perform using theSeries 4000 timeclock. The transaction names are the default names. When settingup these transactions using the host application software, you can customize thenames.NoteYour timeclock can only perform the following functions after the soft keys havebeen configured using the host application software.!Cancel Meal Deduction!End Activity!Enter Tips!Labor Transfer!Pay Code Hours Edit!Pay Code Money Edit!Review Punches!Simple Punch!Start Activity!View All Messages!View Current Schedule!View Future Schedule!View Punch Status!View TotalsThe remainder of this chapter contains more information about each of theseEmployee functions.
Chapter 2 Employee Functions2-4 ADP, Inc.Performing Employee FunctionsThis section describes the steps you must follow to perform employee functions atthe Series 4000 timeclock.Cancel Meal DeductionYour Series 4000 timeclock can be configured to automatically deduct time formeals so that employees do not have to punch out or in for meals or breaks. Usethe Cancel Meal Deduction transaction to override the automatic deduction forspecial situations such as when employees work through meals or breaks.End ActivityUse the End Activity transaction to associate an end time with a specific activitythat you just completed.Step Display Action1 Idle screen Press the Cancel Meal Deduction soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.Step Display Action1 Idle screen Press the End Activity soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Performing Employee FunctionsSeries 4000 Badge Timeclock User’s Guide 2-5Enter TipsUse the Enter Tips transaction to record tips that you have received.Labor TransferUse the Labor Transfer transaction to specify to which labor account your timeworked should be applied to. Your timeclock can have up to 7 labor levels.Step Display Action1 Idle screen Press the Enter Tips soft key.2 Enter Tips Type the tip amount and press ENTER.3 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.Step Display Action1 Idle screen Press the Labor Transfer soft key.2 Labor Level xDo one of the following to each labor level:!Press ENTER to accept the default labor level.!Press CLR, type a new labor level, and pressENTER.3 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Chapter 2 Employee Functions2-6 ADP, Inc.Pay Code Hours EditUse the Pay Code Hours Edit transaction to associate a period of time you specifyto a pay code. This is especially useful for entering non-productive time such assick, vacation, or personal time where employees are not able to punch in and out.Step Display Action1 Idle screen Press the Pay Code Hours Edit soft key.2 Hours worked Type the hours and press ENTER.3 Date worked Do one of the following:!Press ENTER to accept the default date.!Press CLR, type a new date using mm/dd/yyyyformat, and press ENTER.4 Time work started Type the 4-digit time using 24-hour format, thenpress ENTER.5 Pay Code Do one of the following:!Press ENTER to accept the default pay code.!Press CLR, type a new pay code, and pressENTER.6 Affect OT Do one of the following:!Press ENTER to accept the default.!Use the toggle soft keys to select Yes or No, andpress ENTER.7 Activity Code (optional) Do one of the following:!Press ENTER to accept the default activity code.!Press CLR, type a new activity code, and pressENTER.8 Labor Account (optional) Do one of the following:!Press ENTER to accept the default labor account.!Press CLR, type a new labor account, and pressENTER.9 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Performing Employee FunctionsSeries 4000 Badge Timeclock User’s Guide 2-7Pay Code Money EditUse the Pay Code Money Edit transaction to enter a money amount for anemployee, as opposed to having the host application calculate the informationbased on start and end times. The timeclock displays a currency formatplaceholder when prompting for the money amount.Step Display Action1 Idle screen Press the Pay Code Money Edit soft key.2 Money amount Type the money amount and press ENTER.3 Date worked Do one of the following:!Press ENTER to accept the default date.!Press CLR, type a new date using mm/dd/yyyyformat, and press ENTER.4 Time work started Type the 4-digit time using 24-hour format, thenpress ENTER.5 Pay Code Do one of the following:!Press ENTER to accept the default pay code.!Press CLR, type a new pay code, and pressENTER.6 Activity Code (optional) Do one of the following:!Press ENTER to accept the default activity code.!Press CLR, type a new activity code, and pressENTER.7 Labor Account (optional) Do one of the following:!Press ENTER to accept the default labor account.!Press CLR, type a new labor account, and pressENTER.8 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Chapter 2 Employee Functions2-8 ADP, Inc.Review PunchesUse the Review Punches transaction to view your punches. The timeclock willdefault to a maximum of the past 72 hours unless your host application isconfigured differently.Simple PunchUse the Simple Punch transaction to make an in or out punch by swiping yourbadge through the Series 4000 timeclock’s integral badge reader or by keying inyour badge number using the keypad.NoteYou do not need to press any keys prior to keying in your badge number as youhad to do with the Series 400 timeclocks.Step Display Action1 Idle screen Press the Review Punches soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.Step Display Action1 Idle screen Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Performing Employee FunctionsSeries 4000 Badge Timeclock User’s Guide 2-9Start ActivityUse the Start Activity transaction to associate the time you are about to work witha specific activity.View All MessagesUse the View All Messages transaction to view any messages you have. You canhave multiple messages assigned to you.Step Display Action1 Idle screen Press the Start Activity soft key.2 Activity Code Do one of the following:!Accept the default activity code by pressingENTER.!Press CLR, type a new activity code, and pressENTER.3 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.Step Display Action1 Idle screen Press the View All Messages soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Chapter 2 Employee Functions2-10 ADP, Inc.View Current ScheduleUse the View Current Schedule transaction to display the start and end times forthe shift that you are currently working.View Future ScheduleUse the View Future Schedule transaction to display your upcoming schedule.Depending on what your schedule is set to in your host application, the Series4000 timeclock can display up to 14 different shifts. For example, if your hostapplication has a 14-day schedule for you, and 10 days of that schedule havepassed, the timeclock displays the schedule for the remaining 4 days.Step Display Action1 Idle screen Press the View Current Schedule soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.Step Display Action1 Idle screen Press the View Future Schedule soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Performing Employee FunctionsSeries 4000 Badge Timeclock User’s Guide 2-11View Punch StatusUse the View Punch Status transaction to see whether your last punch was an in orout punch, date and time of your last punch, and how long ago that punch wasmade.View TotalsUse the View Totals transaction to display total hours amounts, such as accruedhours or accruals, for a specific employee. This transaction allows you to viewaccrued information such as vacation time, sick time, hours worked so far this payperiod, and so on. You use your host application to configure what data you wantto be displayed here.Step Display Action1 Idle screen Press the View Punch Status soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.Step Display Action1 Idle screen Press the View Totals soft key.2 Enter Badge Do one of the following:!Swipe your badge from top to bottom.!Type your badge number using the keypad, andpress ENTER.
Chapter 2 Employee Functions2-12 ADP, Inc.
Chapter 3Supervisor FunctionsThis chapter contains the following sections:!What Are Supervisor Functions?!Performing Supervisor Functions
Chapter 3 Supervisor Functions3-2 ADP, Inc.What Are Supervisor Functions?You use Supervisor functions to perform activities such as adding and deletingpunches, adjusting pay code hours, and overriding restrictions. With the timeclockin Supervisor Mode, you initiate Supervisor functions by pressing the soft keys tothe left or right side of the display.The following figure is a sample of Supervisor Mode:NoteThe difference between Supervisor functions and Employee functions is that theSupervisor functions allow you to edit any employee data, while the Employeefunctions allow employees to perform basic administrative tasks on their own.Your Series 4000 timeclock can be configured to allow users to performEmployee functions while in Supervisor Mode. For more information aboutEmployee functions that can also be performed as Supervisor functions, seeChapter 2, “Employee Functions.”On/Off PremisesAdd PunchDelete PunchGlobal NH OverrideSingle NH OverrideFri Aug - 24 - 2001Supervisor Mode2:03 PMSingle Home Override
What Are Supervisor Functions?Series 4000 Badge Timeclock User’s Guide 3-3The following list shows the Supervisor functions you can perform using theSeries 4000 timeclock. The transaction names are the default names. When settingup these transactions using the host application software, you can customize thenames.NoteYour timeclock can only perform the following functions after the soft keys havebeen configured using the host application software.!Add Punch!Change Password!Delete Punch!Display On/Off Premise Employees!Global Home Employee Restriction Override!Global Non-Home Employee Restriction Override!Pay Code Hours Adjustment!Single Home Employee Restriction Override!Single Non-Home Employee Restriction Override!View Employee InformationNoteYou need to be careful about performing Supervisor functions that might affectdata that has already been sent to your Payroll.The remainder of this chapter contains more information about each of theseSupervisor functions.
Chapter 3 Supervisor Functions3-4 ADP, Inc.To perform Supervisor functions, you must first access Supervisor Mode. Then,you can select the desired Supervisor function.To access Supervisor Mode:To exit from Supervisor Mode, press ESC.NoteIf the timeclock is idle for 45 seconds without any input from the keypad, itautomatically exits from Supervisor Mode and returns to Employee Mode.Step Display Action1 Idle screen Do one of the following:!Swipe your supervisor badge from top to bottomand press ENTER.!Type in your supervisor badge number using thekeypad, and press ENTER.2 Supervisor Login Type the password (up to 6 digits), and pressENTER.3 Supervisor Mode screen Press the desired Supervisor Command soft key.
Performing Supervisor FunctionsSeries 4000 Badge Timeclock User’s Guide 3-5Performing Supervisor FunctionsThis section describes the steps you must follow to perform Supervisor functionsat the Series 4000 timeclock.Add PunchUse the Add Punch transaction to add a missing punch for an employee. You canperform this transaction for 30 days forward or backward from the current date.The current date is considered day 0.NoteMidnight (12:00 A.M.) is the first minute of a day. This means that 11:59 P.M. isthelastminuteofaday.You can perform this transaction on more employees for the same punch date andtime by entering additional badges after each transaction has been verified andaccepted.Step Display Action1 Supervisor Mode screen Press the Add Punch soft key.2 Edit Date Do one of the following:!Press ENTER to accept the default date.!Press CLR, type a new date using mm/dd/yyyyformat, then press ENTER.3 Edit Time Do one of the following:!Press ENTER to accept the default date.!Press CLR, type a 4-digit time using 24-hourformat, then press ENTER.
Chapter 3 Supervisor Functions3-6 ADP, Inc.Change PasswordUse the Change Password transaction to change the password for a specificsupervisor badge.4 Enter Badge Do one of the following:!Swipe the employee badge from top to bottom.!Type the employee badge number using thekeypad, and press ENTER.!Press ESC to end the transaction.Step Display Action1 Supervisor Mode screen Press the Change Password soft key.2 Old Password Type the old password for the badge.3 New Password Type the new password.4 Verify Password Type the new password a second time.Step Display Action
Performing Supervisor FunctionsSeries 4000 Badge Timeclock User’s Guide 3-7Delete PunchUse the Delete Punch transaction to delete an improperly entered employeepunch. You can perform this transaction for 30 days forward or backward from thecurrent date, which is considered Day 0.You can perform this transaction on more employees for the same punch date andtime by swiping additional badges after each transaction has been verified andaccepted.Step Display Action1 Supervisor Mode screen Press the Delete Punch soft key.2 Edit Date Do one of the following:!Press ENTER to accept the default date.!Type the date over the default date usingmm/dd/yyyy format, then press ENTER.3 Edit Time Do one of the following:!Press ENTER to accept the default time.!Type the 4-digit time over the default time using24-hour format, then press ENTER.4 Enter Badge Do one of the following:!Swipe the employee badge from top to bottom.!Type the employee badge number using thekeypad, and press ENTER.!Press ESC to end the transaction.
Chapter 3 Supervisor Functions3-8 ADP, Inc.Display On/Off Premise EmployeesUse the Display On/Off Premise Employees transaction to see a list of employeeswho are currently on or off of the premises.Global Home Employee Restriction OverrideUse the Global Home Employee Restriction Override transaction to overrideschedule and punch restrictions for home employees when unusual circumstancesarise (such as allowing all employees to punch out early when the company closesdue to a snow storm or power outage). This enables employees to punch whenthey normally would not be able to do so.When a Restriction Override is enabled, a star icon appears on the timeclockdisplay.Step Display Action1 Supervisor Mode screen Press the Display On/Off Premise soft key.2 On/Off Premises Press the toggle soft keys to select On or Off andpress ENTER.Step Display Action1 Supervisor Mode screen Press the Global Home Employee RestrictionOverride soft key.2 Enable/Disable Use the toggle soft keys to select Enable or Disable,and press ENTER.3 Duration Type the length of time that the override is in effectusing the hh:mm format, and press ENTER.
Performing Supervisor FunctionsSeries 4000 Badge Timeclock User’s Guide 3-9Global Non-Home Employee Restriction OverrideUse the Global Non-Home Employee Restriction Override transaction totemporarily or indefinitely allow all non-home employees to punch at restrictedtimes. This enables employees to punch when they normally would not be able todo so. This is useful when unusual circumstances arise such as allowingemployees to punch out early when the company closes due to a snow storm orpower outage.When a Restriction Override is enabled, a star icon appears on the timeclockdisplay.Step Display Action1 Supervisor Mode screen Press the Global Non-Home Employee RestrictionOverride soft key.2 Enable/Disable Use the toggle soft keys to select Enable or Disable,and press ENTER.3 Duration Type the length of time that the override is in effectusing the hh:mm format, and press ENTER.
Chapter 3 Supervisor Functions3-10 ADP, Inc.Pay Code Hours AdjustmentUse the Pay Code Hours Adjustment transaction to move hours from one pay codeto another (such as regular time to overtime) for an employee.Step Display Action1 Supervisor Mode screen Press the Pay Code Hours Adjustment soft key.2 Hours Worked Type the hours and press ENTER.3 Edit Date Do one of the following:!Press ENTER to accept the default date.!Press CLR, type a new date using mm/dd/yyyyformat, then press ENTER.4 Edit Time Type the 4-digit time using 24-hour format, thenpress ENTER.5 Pay Code (Taken) Do one of the following:!Press ENTER to accept the default pay code.!Press CLR, type a new pay code, then pressENTER.6 Pay Code (Moved to) Do one of the following:!Press ENTER to accept the default pay code.!Press CLR, type a new pay code, then pressENTER.7 Activity Code (optional) Do one of the following:!Press ENTER to accept the default activity code.!Press CLR, type a new activity code, then pressENTER.8 Labor Account (optional) Do one of the following:!Press ENTER to accept the default labor account.!Press CLR, type a new labor account, then pressENTER.9 Enter Badge Do one of the following:!Swipe the employee badge from top to bottom.!Type the employee badge number using thekeypad, and press ENTER.
Performing Supervisor FunctionsSeries 4000 Badge Timeclock User’s Guide 3-11Single Home Employee Restriction OverrideUse the Single Home Employee Restriction Override transaction to overrideschedule and punch restrictions for home employees when unusual circumstancesarise (such as allowing a selected employee to start early or leave early). Thisenables an employee to punch when they normally would not be able to do so.In the Number of Credits step, you enter a specific number of times that you wantto allow the employee to be able to punch. This prevents you from having to enterinformation for an employee every day when you know ahead of the time thatthey are going to need this option for any length of time.You can perform this transaction on more employees by swiping additionalbadges after each transaction has been verified and accepted.When a Restriction Override is enabled, a star icon appears on the timeclockdisplay.Step Display Action1 Supervisor Mode screen Press the Single Home Employee RestrictionOverride soft key.2 Enter Badge Do one of the following:!Swipe the employee badge from top to bottom.!Type the employee badge number using thekeypad, and press ENTER.!Type the next employee badge number using thekeypad, and press ENTER.!Press ESC to end the transaction.3 Number of Credits Type the number of credits (up to 99), and pressENTER.NoteIf you type a number greater than 99, the MaximumField Length Reached message appears. Press CLR,then type the correct number.
Chapter 3 Supervisor Functions3-12 ADP, Inc.Single Non-Home Employee Restriction OverrideUse the Single Non-Home Employee Restriction Override transaction to enter apunch for a non-home employee when there is a Global Restriction in effect. Thisenables an employee to punch when they normally would not be able to.You can perform this transaction on more employees by swiping additionalbadges after each transaction has been verified and accepted.When a Restriction Override is enabled, a star icon appears on the timeclockdisplay.View Employee InformationUse the View Employee Information transaction to display all information for aspecific employee, such as in/out status, state (working or at break or meal), lastpunch, last schedule, and so on. You use your host application to configure whatdata you want to be displayed here.Step Display Action1 Supervisor Mode screen Press the Single Non-Home Employee RestrictionOverride soft key.2 Enter Badge Do one of the following:!Swipe the employee badge from top to bottom.!Type the employee badge number using thekeypad, and press ENTER.Step Display Action1 Idle screen Press the View Employee Information soft key.2 Enter Badge Do one of the following:!Swipe the employee badge from top to bottom.!Type the employee badge number using thekeypad, and press ENTER.
Chapter 4Maintaining the TimeclockThis chapter contains the following sections:!Maintenance Basics!Preventive Maintenance!Servicing the Timeclock!What Are the Maintenance Functions?!Performing Maintenance Functions
Chapter 4 Maintaining the Timeclock4-2 ADP, Inc.Maintenance BasicsThis section presents basic guidelines for maintaining and servicing the Series4000 timeclock, including the tools you need, and safety considerations.Types of MaintenanceThere are two types of maintenance you perform on the Series 4000 timeclock:!Preventive maintenance—Includes basic cleaning of the timeclock, andrunning diagnostic tests and reports using Maintenance Mode functions.!Servicing procedures—Includes ordering and replacing parts, testing thetimeclock, and performing basic configuration at the timeclock.Required ToolsYou need the following tools to service and maintain the Series 4000 timeclock:!Screwdrivers: Phillips #0, #1, #2; and straight blade 1/8 inch and 1/4 inch!5-32 security-head Allen wrench!A nonmetallic pointed tool!Soft, clean, lint-free cleaning cloths!Spray bottle of general-purpose glass cleaner!Isopropyl alcohol!ADP Field Service Anti-Static Kit!Wire cutters/strippers
Maintenance BasicsSeries 4000 Badge Timeclock User’s Guide 4-3Safety ConsiderationsThe Series 4000 timeclock is approved by Underwriter’s Laboratories (UL), theCanadian Standards Association (CSA), and the Federal CommunicationsCommission (FCC), and ships from the factory in a safe condition.WarningThis chapter contains information that you must follow to ensure safe operationand maintenance of the timeclock. Failure to follow a warning statement canresult in personal injury.Handling Static-Sensitive ComponentsMany assemblies in the Series 4000 timeclock have static-sensitive components.Static electricity can cause hardware components to fail. Use the ADP FieldService Anti-Static Kit (part number 3600166-001) when handling static-sensitiveassemblies.You can damage components if you do not take the following precautions:!When handling a static sensitive assembly for any reason, first put on theAnti-Static Kit’s wrist strap. Wrap the conductive wrist strap around yourwrist so that it is comfortable, and secure the fastener. Be sure the other end ofthe strap is grounded.!When you finish handling the assembly, replace it in the Series 4000timeclock, or place it on a grounded conductive surface.
Chapter 4 Maintaining the Timeclock4-4 ADP, Inc.Obtaining Replacement PartsThe following listing shows the parts that you can order for the Series 4000timeclock. To order a part, contact your TLM Representative.Part Number Description8900052-001 Anchors, 38601763-001 Backup battery9600015-001 Badge reader cover6800134-001 Badges, maintenance6800133-001 Badges, supervisor9600020-001 Hinge9000104-001 Hinge screws, 28601824-001 Internal AC outlet9600016-001 I/O panel9000151-001 Mounting screws, 37200200-001 Power cord, 6-foot7200201-001 Power cord, 12-inch8400408-001 Power cord strain relief clip9100200-001 Power cord strain relief nuts, 29000203-001 Power cord strain relief screws, 28900018-001 Security wrench8400428-001 Square cable plate9100104-001 Square cable nuts, 27800102-001 Transformer8400433-001 Transformer holder
Preventive MaintenanceSeries 4000 Badge Timeclock User’s Guide 4-5Preventive MaintenanceThe Series 4000 timeclock requires periodic preventive maintenance to ensuretrouble-free operation. ADP recommends that you perform preventivemaintenance at least once a year, depending on the environment in which thetimeclock is used.Cleaning the TimeclockKeep the Series 4000 timeclock case and badge reader clean to prevent dirt andgrease from obscuring the LCD display or getting inside the badge reader.To clean the timeclock’s case and keyboard:1. Using a soft, lint-free cloth, and a spray bottle of glass cleaner, clean theoutside of the Series 4000 timeclock’s cover and case. Do not spray thecleaner inside the timeclock’s case. When cleaning the timeclock’s case, spraythe cleaner on the cloth—do not spray the cleaner directly on the timeclock.2. Clean the polycarbonate lens that covers the timeclock’s display.Do not use steel wool or any other abrasives, or solvents such as alcohol, benzene,or acetone, as they can damage the timeclock.To clean the badge reader:1. Fold a paper towel over an inactive badge.2. Spray the towel gently with a glass cleaner.3. Swipe the badge several times in the badge reader.
Chapter 4 Maintaining the Timeclock4-6 ADP, Inc.About the Lithium and Lead Acid BatteriesThis section describes the two types of batteries used by the Series 4000timeclock.Each Series 4000 timeclock is equipped with a lithium battery. As an option, youcan also install a lead acid battery for backup power in the event of a poweroutage.NoteBe sure to check all local and national regulations pertaining to the proper storageand disposal of batteries.Lithium BatteryThe lithium battery is a 3 VDC battery that powers the timeclock’s internal real-time clock if external power is lost. You cannot perform any timeclock operationswhile the timeclock is operating on lithium battery backup.You should replace the lithium battery when it is 3 years old or if the date and timedo not reset correctly after a power failure.To replace the lithium battery, do the following:1. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.2. Use a nonmetallic pointed tool to remove the lithium battery.3. Install the new lithium battery.4. Close and lock the timeclock cover using the security wrench.
Preventive MaintenanceSeries 4000 Badge Timeclock User’s Guide 4-7Lead Acid BatteryThe lead acid battery is an optional 12-VDC backup battery that you can orderseparately. The lead acid battery provides up to two hours of full functionality inthe event of a power failure, including support of:!Full LCD display (backlight automatically dimmed)!Badge reader!Keypad entries!Ethernet communicationsYou should replace the backup battery when it is 4 years old. When you order anew backup battery, you also receive an installation guide.NoteIt takes 24 hours for the Series 4000 timeclock to recharge the backup battery afterthe backup battery has been completely depleted.Running Diagnostic Tests and ReportsYou can run diagnostic tests and reports to test parts of the timeclock or to getspecific information about the timeclock. For more information about diagnostictests and reports, see the “What Are the Maintenance Functions?” sectionbeginning on page 4-43.
Chapter 4 Maintaining the Timeclock4-8 ADP, Inc.Servicing the TimeclockServicing the Series 4000 timeclock consists mainly of checking status,configuring the timeclock, testing components, and removing and replacingmalfunctioning components of the timeclock.Depending on the nature of the problem you are having with the timeclock, youwill do one of the following:!Send the front cover assembly back to ADP, Inc. Do this if there issomething wrong with the main board of the timeclock, or you and your TLMRepresentative cannot readily identify the problem with the timeclock. Seethe “Returning the Cover Assembly to ADP” section on page 4-10 in thischapter for detailed instructions.!Obtain a replacement part. Examples of replacement parts are thetransformer, backup battery, and badge reader cover. See the “Replacing theBackup Battery Charger Board” section on page 4-24 in this chapter for acomplete list of parts and the procedure for ordering parts.CautionBefore servicing the Series 4000 timeclock, save its data by using your hostapplication software to collect the data. For more information about collectingdata, see the “Using the Host Application Software to Collect Data” section onpage 4-10.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-9Interior of Fully-Assembled TimeclockThe following figure shows the interior of the Series 4000 timeclock:Number Description1 Battery charger board connection to the main board (if the backupbattery is installed)2 Transformer connection to main board3 Ethernet connection to main board4 Backup battery (optional)5 Transformer6 Ethernet cable (shown run through the wall and into the timeclock)7 AC power cable8 Battery charger board (if the backup battery is installed)9 Cables for the transformer and battery charger board (optional) routedto their connection points on the main board (see numbers 1 and 2)
Chapter 4 Maintaining the Timeclock4-10 ADP, Inc.Returning the Cover Assembly to ADPIf the mainboard of the Series 4000 timeclock is not operating properly or you andyour TLM Representative cannot identify a problem with the timeclock, you needto return the front cover assembly to ADP for repair or replacement.The front cover assembly includes the following major components:!Main board!Badge reader and cover!DC power supply!Keypad!Keypad membrane!Liquid crystal display (LCD)Using the Host Application Software to Collect DataBefore you remove the front cover, use your host application software to collectall data.If your host application is eTIME, you use its data collection timeclockcommunication feature (Commlink application) to collect data. For moreinformation about this process, see the eTIME System Manager Guide and theeTIME online Help.If your host application is Enterprise eTIME, you use Data Collection Manager(DCM) to collect data. For more information about this process, see the DCMSystem Administrator’s Guide and the DCM online Help.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-11Removing the Cover Assembly from the TimeclockTo remove the front cover, you must disconnect the timeclock from its powersource. For example, you may have to remove and replace the timeclock’s lithiumbattery, or replace the timeclock itself.1. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.2. Disconnect the transformer in the timeclock from the AC power source.Depending on how you installed the timeclock, do one of the following:!Unplug the power cord from an AC outlet external to the timeclock.!If the timeclock is mounted over an AC outlet, unplug the power cordfrom that outlet.!If you used the internal AC outlet, unplug the power cord from theinternal outlet.Number Description1 Security screw2 Security wrench
Chapter 4 Maintaining the Timeclock4-12 ADP, Inc.3. Disconnect the following cables from the main board in the order shown.Refer to the following illustration:!Transformer cable!Backup battery cable (if the backup battery is installed)!Ethernet cableNumber Description1 Disconnecting the transformer from the main board2 Disconnecting the battery charger board from the main board (if youinstalled the backup battery)3 Disconnecting the Ethernet cable from the main board
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-134. Locate and remove the two screws on the left side of the base. See thefollowing illustration. Keep the screws in a safe place.5. While supporting the cover with one hand, squeeze the two clips shown in thefollowing illustration to release the hinge clip holding the cover in place.
Chapter 4 Maintaining the Timeclock4-14 ADP, Inc.6. Separate the cover from the base.Returning the Cover AssemblyWhen you return the cover assembly to ADP for any reason, you must use theoriginal ADP carton in which it was shipped.Number Description1 Recessed areas in the base where the hinges were seated
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-15Attaching the Cover Assemby to the Timeclock1. Release the plastic hinge clip by squeezing the retainers at each hingeposition. You can squeeze each retainer one at a time or simultaneously untilyou feel the clip release.2. Rotate the hinge clip to the left.
Chapter 4 Maintaining the Timeclock4-16 ADP, Inc.3. Fit the two hinges on the cover into the corresponding areas molded in thebase.Number Description1 Recessed areas in the timeclock base for seating the hinges
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-174. Carefully close the cover of the timeclock, making sure that the two hingesremain properly seated in place.CautionAfter the cover is closed, continue to hold it securely in place as you perform thenext step.
Chapter 4 Maintaining the Timeclock4-18 ADP, Inc.5. Rotate the hinge clip forward until it snaps into place.6. Open the cover and install the two small, flat (not pointed) screws to securethe hinge clip, as shown in the following illustration.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-197. Reconnect the cables inside the timeclock and plug in the power cable. Ifnecessary, refer to the Series 4000 Badge Timeclock Installation Guide thatyou received with your timeclock.When the Series 4000 timeclock is initialized and the Communication Settingscreen appears, go to “Performing Basic Configuration at the Series 4000Timeclock” on page 4-20 to perform basic configuration at the timeclock.
Chapter 4 Maintaining the Timeclock4-20 ADP, Inc.Performing Basic Configuration at the Series 4000 TimeclockWhenever you restore the Series 4000 timeclock to the factory defaults, you mustcomplete the basic configuration settings on the timeclock before you can restorethe timeclock’s overall configuration from the host application.When the Series 4000 timeclock is first powered on and initializes (“boots up”),the Communications Setting screen appears:1. On the Communication Setting screen, complete the following fields, withthe help of your network administrator:Settings DescriptionDevice ID Enter an ID number (at least six digits) for the timeclock. The hostapplication uses this number to identify the timeclock.IP Address Enter the IP address, including the periods, assigned to the timeclockby your system administrator.Gateway Enter the IP address, including the periods, of the default device thatforwards data to the host application. This field holds up to 15 digits.Subnet Mask Specify a number that identifies a subnetwork so that an IP addresscan be found on a LAN. This field holds up to 15 digits.Device IDChanging comm settings causes a reboot!GatewayIP AddressSubnet Mask
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-212. Press ENTER at the last prompt. The timeclock reboots itself so that the newcommunications settings take effect, and then the idle screen appears:3. Swipe the Maintenance badge that came with the Series 4000 timeclock (thebadge has an “M” on the front). To do this, hold the badge so that the bar codeis positioned on the back left edge and swipe the badge up or down throughthe reader’s slot. The Maintenance Mode menu screen appears:Fri 17–Aug–20012:03 PMComm SettingDisplay SettingAudio SettingSymbology SettingDate/Time SettingMaintenance Mode2:03 PMFACTORY DEFAULTRestartMore...Fri 17–Aug–2001Date/Time Setting2:03Date/Time SettingAudio Setting
Chapter 4 Maintaining the Timeclock4-22 ADP, Inc.4. To change the current appearance of text on the screen, press the DisplaySetting soft key and complete the following fields. To quickly set a field to itsminimum value, press CLR.5. Press ENTER to save the settings and return to the Maintenance Mode screen.6. To change, enable, or disable the key click, or adjust the beeper volume, pressthe Audio Setting soft key and complete the following fields:7. Press ENTER to save the settings and return to the Maintenance Mode screen.8. Press the Date/Time Setting soft key and enter the current date and timeusing the indicated format.Settings DescriptionContrast Use the + and - keys indicated at the bottom of the screen toincrease or decrease the degree of difference between light and darkextremes of color on the timeclock’s display. The minimum value is16; the maximum value is 22.Brightness Use the + and - keys indicated at the bottom of the screen toincrease and decrease the brightness of the timeclock display.Settings DescriptionBeeper volume Use the + and - keys indicated at the bottom of the screen to increaseand decrease the degree of beeper volume. The minimum value is 1;the maximum value is 7.Key click Use the Off and On keys indicated at the bottom of the screen toenable or disable the key click sound. The Off/On choices appearwhen you position the cursor in this field.Settings DescriptionDate (mm/dd/yyyy) Enter the current month, day, and year. For the year, enter allfour digits. Do not enter the slashes.Time (24 hour) Enter the current time of day in 24-hour format. Do not enterthe colon. For example, enter 1730.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-239. Press ENTER to save the settings and return to the Maintenance Mode screen.10. Press the Symbology Setting soft key and use the On and Off soft keys toindicate the type of bar codes used on your employees’ badges. This allowsthe timeclock to read the badges properly.11. Press ENTER to save the settings and return to the Maintenance Mode screen.12. To create a password that allows access to the Maintenance Mode screen inthe future, press the More soft key and then the Change Password soft key.Complete the following fields:13. Press ENTER to save the password and return to the Maintenance Modescreen.14. Press ESC to exit Maintenance Mode and return to the idle screen.Settings DescriptionOld Password Enter the old password, if there was one.New Password Enter the new password.Verify Password Enter the new password again to verify that you entered itcorrectly.Code 3-of-9:Symbology SettingOn OffOffUPC-A: Off12-of-5: OnCode 128: OffUPC-E: OffEAN-13: OffEAN-8: OffCodabar: Off
Chapter 4 Maintaining the Timeclock4-24 ADP, Inc.Replacing the Backup Battery Charger Board1. Before you begin, collect data from the timeclock using your host applicationsoftware. For more information, see the “Using the Host ApplicationSoftware to Collect Data” section on page 4-10.2. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.3. To disconnect and remove the battery charger board, you must first removethe transformer. Do the following:a. Unplug the transformer from the AC power source. If you plugged thetimeclock into an external outlet, disassemble the strain relief clip at thepower cord’s point of entry into the timeclock. See the followingillustration.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-25b. Unplug the power cord from the transformer.c. Disconnect the transformer cable from the timeclock’s main board.d. Trace the wire back to the transformer, freeing it from the hooks moldedinto the base of the timeclock.Number Description1 Transformer cable2 Hooks holding the cable in place3 Transformer connection to the main board (DC power)
Chapter 4 Maintaining the Timeclock4-26 ADP, Inc.e. Lift the transformer from behind the wire clip, and out of the timeclock.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-274. Disconnect the battery charger board from the timeclock’s main board.5. Trace the wires back to the charger board.Number Description1 Battery charger board cable2 Charger board connection to the main board
Chapter 4 Maintaining the Timeclock4-28 ADP, Inc.6. Disconnect the battery charger board from the positive and negative terminalsof the backup battery.Number Description1 Hooks molded into the base2 Negative terminal connection3 Positive terminal connection
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-297. Loosen the screw in the center of the battery charger board and remove theboard from the timeclock.8. Unplug the cables from the connectors on the charger board.9. Plug the cables into the connectors on the new charger board. Match the endsof each cable with the appropriate pin connector on the charger board.10. Re-install the battery charger board into the timeclock.11. Reconnect the wires from the charger board to the battery terminals.Mlinst38
Chapter 4 Maintaining the Timeclock4-30 ADP, Inc.12. Position the transformer back into place behind the wire clip, route the cableback to its connection on the main board, and plug in the cable.Number Description1 Transformer cable2 Hooks for routing the cable3 Transformer connection to the main board (DC power)
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-3113. Route the charger board cable back to its connection on the main board andplug in the cable.14. Plug the transformer back into the AC power source.15. Test the battery backup by watching the amber LED on the front of the Series4000 timeclock. When you remove AC power while the battery backup optionis installed, the amber LED flashes on and off, indicating that the timeclock isbeing powered by battery. When you restore AC power, the LED lightscontinuously.Number Description1 Battery charger board cable2 Charger board connection to the main board
Chapter 4 Maintaining the Timeclock4-32 ADP, Inc.Adjusting the Width of the Badge Reader SlotRemoving the Reader SpacersIf you did not remove the spacers before you installed the Series 4000 timeclock,you need to perform the following procedure to remove them from the back of thetimeclock:1. Before you begin, collect data from the timeclock using your host applicationsoftware. For more information, see the “Using the Host ApplicationSoftware to Collect Data” section in this chapter.2. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.3. Unplug the transformer from the AC power source. If you plugged thetimeclock into an external outlet, disassemble the strain relief clip at thepower cord’s point of entry into the timeclock.4. Unplug the power cord from the transformer.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-335. Disconnect the transformer cable from the timeclock’s main board.6. Trace the wire back to the transformer, freeing it from the hooks molded intothe base of the timeclock.Number Description1 Transformer cable2 Hooks for routing the cable3 Transformer connection to the main board (DC power)
Chapter 4 Maintaining the Timeclock4-34 ADP, Inc.7. Lift the transformer from behind the wire clip and out of the timeclock.8. Unplug the AC power cord from the top of the transformer and lay thetransformer in a safe place.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-359. Use a utility knife to remove the two round spacers from the back of thetimeclock where the transformer had been positioned.10. Install the transformer back in the timeclock as follows:a. Position the transformer behind the wire clip in the timeclock.b. Route the transformer cable to its connection point on the main board andplug the connector in.c. Plug the transformer back into the AC outlet. If you are plugging thetimeclock into an external AC outlet, route the power cord out of thetimeclock and re-assemble the strain relief clip to secure the cord.11. Close and lock the timeclock cover using the security wrench.Number Description1 Badge reader spacers molded into the base.
Chapter 4 Maintaining the Timeclock4-36 ADP, Inc.Installing the Reader SpacersYou need to widen the badge reader slot if the badges your employees use aremore than .125 in (3.175 mm) thick. To widen the slot, you install two readerspacers that come molded into the base of the timeclock.NoteIf you did not remove the spacers before you installed the Series 4000 timeclock,you will need to remove them as explained in “Removing the Reader Spacers” onpage 4-32.1. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.2. Use a Phillips screwdriver to loosen the two captive screws inside thetimeclock cover that hold the badge reader cover in place.Number Description1 Screws that hold the badge reader cover in place
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-373. On the outside of the timeclock cover, press the two spacers onto the tops ofthe channels that hold the screws for the reader cover.4. Position the reader cover back into place and tighten the two screws.Number Description1 Badge reader spacers2 Badge reader cover
Chapter 4 Maintaining the Timeclock4-38 ADP, Inc.Replacing the Badge Reader Cover1. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.2. Use a Phillips screwdriver to loosen the two captive screws inside thetimeclock cover, that hold the badge reader cover in place.Number Description1 Screws that hold the badge reader cover in place
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-393. Position the new reader cover into place and tighten the two screws.
Chapter 4 Maintaining the Timeclock4-40 ADP, Inc.Replacing the AC Power Supply (transformer)1. Before you begin, collect data from the timeclock using your host applicationsoftware. For more information, see the “Using the Host ApplicationSoftware to Collect Data” section in this chapter.2. Open the timeclock’s cover by using the security wrench to loosen thesecurity screw on the right side of the timeclock.3. Unplug the transformer from the AC power source. If you plugged thetimeclock into an external outlet, disassemble the strain relief clip at thepower cord’s point of entry into the timeclock.4. Unplug the power cord from the transformer.
Servicing the TimeclockSeries 4000 Badge Timeclock User’s Guide 4-415. Disconnect the transformer cable from the timeclock’s main board.6. Trace the wire back to the transformer, freeing it from the hooks molded intothe base of the timeclock.Number Description1 Transformer cable2 Hooks for routing the cable3 Transformer connection to the main board (DC power)
Chapter 4 Maintaining the Timeclock4-42 ADP, Inc.7. Lift the transformer from behind the wire clip and out of the timeclock.8. Unplug the AC power cable from the top of the transformer.9. Install the new transformer as follows:a. Plug the AC power cord into the top of the transformer.b. Position the transformer behind the wire clip in the timeclock.c. Route the transformer cable to its connection point on the main board andplug in the connector.d. Plug the transformer back into the AC outlet. If you are plugging thetimeclock into an external AC outlet, route the power cord out of thetimeclock and re-assemble the strain relief clip to secure the cord.10. Close and lock the timeclock cover using the security wrench.
What Are the Maintenance Functions?Series 4000 Badge Timeclock User’s Guide 4-43What Are the Maintenance Functions?Maintenance Mode allows you to display technical information about thetimeclock, perform configuration functions, and execute the diagnostic tests. Thediagnostic tests are extremely useful when troubleshooting hardwaremalfunctions.The following figure is a sample of Maintenance Mode:NoteYou can access Maintenance Mode only if you are authorized to use aMaintenance badge at the Series 4000 timeclock.Comm SettingDisplay SettingAudio SettingSymbology SettingRestartDate/Time Setting More...Fri Aug - 24 - 2001Maintenance Mode2:03 PMFACTORY DEFAULT
Chapter 4 Maintaining the Timeclock4-44 ADP, Inc.The following list shows the Maintenance functions that you can perform usingthe Series 4000 timeclock. The remainder of this chapter contains moreinformation about each of these functions.Settings!Audio Setting (basic configuration)!Communication Setting (basic configuration)!Date/Time Setting (basic configuration)!Display Setting (basic configuration)!Symbology Setting (basic configuration)Reports!Database Report!Device Status Report!Ethernet Report!File System Report!Memory Report!Readers ReportDiagnostic Tests!Badge Test!Beeper Test!Display Test!Keypad Test!LED Test!Sequential TestsMiscellaneous!Change Password!FACTORY DEFAULT!Delete All Punches!Restart
What Are the Maintenance Functions?Series 4000 Badge Timeclock User’s Guide 4-45To perform Maintenance functions, you must first access Maintenance Mode.Then, you can select the desired Maintenance command.NoteThe first time that you power up the Series 4000 timeclock, the CommunicationSettings screen will appear. For more information about what to enter incommunication settings, see the “Communication Setting (basic configuration),”section in this chapter.To access Maintenance Mode:To exit from Maintenance Mode, press ESC.NoteIf the timeclock is idle for 45 seconds without any input from the keypad, itautomatically exits Maintenance Mode and returns to Employee Mode.Step Display Action1 Idle screen Swipe the Maintenance badge from top to bottom.2 Maintenance Login Type the password (up to 6 digits), and pressENTER.If you enter the wrong password, an error messageappears. Press CLR to clear the screen, then type thepassword again.3 Maintenance Mode idlescreen Press the desired Maintenance Command soft key.
Chapter 4 Maintaining the Timeclock4-46 ADP, Inc.Performing Maintenance FunctionsThis section presents brief descriptions of Maintenance functions, and instructionsabout how to perform them.Audio Setting (basic configuration)Use Audio Setting to adjust the volume of the beeper and to enable or disable thekeys click when pressed. The beeper volume is saved when you exit the BeeperVolume field. The Beeper Volume soft key is used to test the volume.NoteThese settings are part of the basic configuration of the timeclock. You mustcomplete these settings when you power up the timeclock for the first time and ifyou replace the cover assembly.Step Display Action1 Maintenance Mode idledisplay Press the Audio Setting soft key.2 Beeper Volume (1-14) Press the (+) and (-) soft keys to adjust the volume,then press ENTER.3 Key Click Press the (Off) and (On) soft keys to enable ordisable the key click, then press ENTER.
Performing Maintenance FunctionsSeries 4000 Badge Timeclock User’s Guide 4-47Communication Setting (basic configuration)Use Communication Setting to establish communications with the hostapplication. This screen will appear if any information is missing from the textboxes when the Series 4000 timeclock is powered on.The following settings are in Communication Setting:!Device ID—A six-digit ID number that identifies the timeclock. The hostapplication uses this number to identify the timeclock.!IP Address—The IP address, including the periods, assigned to the timeclockby your system administrator.!Gateway—The IP address, including the periods, of the default device thatforwards data to the host application. This field holds up to 15 digits.!Subnet Mask—A number that identifies a subnetwork so that an IP addresscan be found on a local area network (LAN). This field holds up to 15 digits.NoteThese settings are part of the basic configuration of the timeclock. You mustcomplete these settings when you power up the timeclock for the first time and ifyou replace the cover assembly.You need to enter the periods as you type the settings in Communication Setting.When you complete the screen, the timeclock reboots so that the settings can takeeffect.Step Display Action1 Maintenance Mode idledisplay Press the Communication Setting soft key.2 Device ID Type the Device ID setting and press ENTER.3 IP Address Type the IP Address setting and press ENTER.4 Gateway Type the Gateway setting and press ENTER.5 Subnet Mask Type the Subnet Mask setting and press ENTER.
Chapter 4 Maintaining the Timeclock4-48 ADP, Inc.Date/Time Setting (basic configuration)Use Date/Time Setting to set the date and time on the timeclock display. Note thatyou must enter the time in 24-hour format.NoteThese settings are part of the basic configuration of the timeclock. You mustcomplete these settings when you power up the timeclock for the first time and ifyou replace the cover assembly.Step Display Action1 Maintenance Mode idledisplay Press the Date/Time Setting soft key.2 Date (mm/dd/yyyy) Do one of the following:!Press ENTER to accept the default date.!Typethedateusingmm/dd/yyyy format, andpress ENTER.3 Time (24-hour) Do one of the following:!Press ENTER to accept the default time.!Typethetimeusinghh:mm format, and pressENTER.
Performing Maintenance FunctionsSeries 4000 Badge Timeclock User’s Guide 4-49Display Setting (basic configuration)Use Display Setting to set the contrast and brightness of the display screen. Thescreen shows the effect after you have completed the transaction.NoteThese settings are part of the basic configuration of the timeclock. You mustcomplete these settings when you power up the timeclock for the first time and ifyou replace the cover assembly.Step Display Action1 Maintenance Mode idledisplay Press the Display Setting soft key.2 Contrast (16-22) Press the (+) and (-) soft keys to adjust the contrastof the display, then press ENTER.3 Brightness (4-16) Press the (+) and (-) soft keys to adjust thebrightness of the display, then press ENTER.
Chapter 4 Maintaining the Timeclock4-50 ADP, Inc.Symbology Setting (basic configuration)Use Symbology Setting to indicate the type of bar code used on your employees’badges, so that the timeclock can read the badges properly.CautionIf you shut the Interleaved 12-of-5 setting off, you will not be able to read amaintenance badge, preventing you from accessing Maintenance Mode.NoteThese settings are part of the basic configuration of the timeclock. You mustcomplete these settings when you power up the timeclock for the first time and ifyou replace the cover assembly.Step Display Action1 Maintenance Mode idledisplay Press the Symbology Setting soft key.2 Code 3-of-912-of-5UPC-AUPC-ECode 128EAN-8EAN-13CodabarFor each of the symbology settings, do one of thefollowing:!Press ENTER to accept the default setting.!Press the toggle soft keys to select OFF or ONand press ENTER.NotePress ENTER on the last field to complete thetransaction.
Performing Maintenance FunctionsSeries 4000 Badge Timeclock User’s Guide 4-51Database ReportUse Database Report to display information about the database.Device Status ReportUse Device Status Report to display information about the timeclock such as:!Application version!Boot version!Comm version!OS versionStep Display Action1 Maintenance Mode idledisplay Press the More... soft key twice.2 Maintenance Modedisplay Press the Database Report soft key.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key twice.2 Maintenance Modedisplay Press the Device Status Report soft key.
Chapter 4 Maintaining the Timeclock4-52 ADP, Inc.Ethernet ReportUse Ethernet Report to display the following information about the Ethernetconnection to the timeclock:!Speed!Receive error count!False carrier count!Remote FaultsFile System ReportUse File System Report to display the amount of space available in the timeclock.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key twice.2 Maintenance Modedisplay Press the Ethernet Report soft key.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key twice.2 Maintenance Modedisplay Press the File System Report soft key.
Performing Maintenance FunctionsSeries 4000 Badge Timeclock User’s Guide 4-53Memory ReportUse Memory Report to display the RAM size in the timeclock and the amount ofavailable RAM.Readers ReportUse Readers Report to display information about the bar code reader:Step Display Action1 Maintenance Mode idledisplay Press the More... soft key twice.2 Maintenance Modedisplay Press the Memory Report soft key.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key twice.2 Maintenance Modedisplay Press the Readers Report soft key.
Chapter 4 Maintaining the Timeclock4-54 ADP, Inc.Badge TestUse Badge Test to check a badge or the badge reader. (The Badge test is not partof the “Sequential Tests” function on page 4-56.)Beeper TestUse Beeper Test to check the Beeper. The beeper will beep twice at two differentpitches during this test. (The Beeper test is part of the “Sequential Tests” functionon page 4-56.)Step Display Action1 Maintenance Mode idledisplay Press the More... soft key.2 Maintenance Modedisplay Press the Badge Test soft key.3 SymboloyBadge DataSwipe a badge.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key.2 Maintenance Modedisplay Press the Beeper Test soft key.3 Start Test? Do one of the following:!Press ENTER to accept the default answer.!Press the toggle soft keys to select YES or NO,and press ENTER.
Performing Maintenance FunctionsSeries 4000 Badge Timeclock User’s Guide 4-55Display TestUse Display Test to check the timeclock display. The timeclock lights up the fourquadrants of the display in a pattern during this test. (The Display test is part ofthe “Sequential Tests” function on page 4-56.)Keypad TestUse Keypad Test to check the keypad. (The Keypad test is not part of the“Sequential Tests” function on page 4-56.)Step Display Action1 Maintenance Mode idledisplay Press the More... soft key.2 Maintenance Modedisplay Press the Display Test soft key.3 Start Test? Do one of the following:!Press ENTER to accept the default answer.!Press the toggle soft keys to select YES or NO,and press ENTER.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key.2 Maintenance Modedisplay Press the Keypad Test soft key.3 Key Type various keys on the keypad, then press ESC toexit the Test Mode.
Chapter 4 Maintaining the Timeclock4-56 ADP, Inc.LED TestUse LED Test to check the timeclock’s LEDs. During the test, the three LEDs inthe top right corner of the timeclock flash in sequence twice. (The LED test is alsopart of the “Sequential Tests” function.) Then, the bottom LED remains lit toindicate that the timeclock is receiving power.Sequential TestsUse Sequential Test to run through the Display, LED, and Beeper diagnostic tests.The test is finished after sounding two pitches for the Beeper test.NoteYou can run each test included in this Sequential Tests function individually,using each test’s own maintenance function.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key.2 Maintenance Modedisplay Press the LED Test soft key.3 Start Test? Do one of the following:!Press ENTER to accept the default answer.!Press the toggle soft keys to select YES or NO,and press ENTER.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key.2 Maintenance Modedisplay Press the Sequential Tests soft key.
Performing Maintenance FunctionsSeries 4000 Badge Timeclock User’s Guide 4-57Change PasswordUse Change Password to change the password for a specific Maintenance badge.FACTORY DEFAULTUse FACTORY DEFAULT to set the Series 4000 timeclock back to the factorydefaults.WarningOnly use the FACTORY DEFAULT settings if your Series 4000 timeclock is notoperating properly. You lose all settings and data if you complete this transaction.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key three times.2 Maintenance Modedisplay Press the Change Password soft key.2 Old Password Type the old password for the badge.3 New Password Type the new password.4 Verify Password Type the new password a second time.Step Display Action1 Maintenance Mode idledisplay Press the FACTORY DEFAULT soft key.2 FACTORY DEFAULT? Do one of the following:!Press ENTER to accept the default answer.!Press the toggle soft keys to select YES or NO,and press ENTER.3 Communication Settingsdisplay Restore your Communication Settings. See“Communication Setting (basic configuration)” onpage 4-47.
Chapter 4 Maintaining the Timeclock4-58 ADP, Inc.Delete All PunchesUse Delete All Punches to delete all punches from the FIFO to correct the lastpunch invalid error. For more information, see “Error 04-2: Last punch invalid” inChapter 6 on page 6-3. After performing the Delete All Punches transaction, thetimeclock contains only home employee data associated with scheduleenforcement.CautionPerforming Delete All Punches causes all transactions stored in the FIFO(collected and uncollected) to be deleted.RestartUse Restart to restart the Series 4000 timeclock.Step Display Action1 Maintenance Mode idledisplay Press the More... soft key three times.2 Maintenance Modedisplay Press the Delete All Punches soft key.2 Delete all punches? Do one of the following:!Press ENTER to accept the default answer.!Press the toggle soft keys to select YES or NO,and press ENTER.Step Display Action1 Maintenance Mode idledisplay Press the Restart soft key.2 Restart? Do one of the following:!Press ENTER to accept the default answer.!Press the toggle soft keys to select YES or NO,and press ENTER.
Chapter 5Upgrading Timeclock FirmwareThis chapter contains the following section:!Overview of a Softload!Performing a Softload
Chapter 5 Upgrading Timeclock Firmware5-2 ADP, Inc.Overview of a SoftloadA communication protocol between Data Collection Manager (DCM) and theSeries 4000 badge timeclock initiates and controls the softload process. Thetimeclock displays a message indicating that a softload is in progress. All userinput is disabled.DCM performs a Batch first-in-first-out (FIFO) command to collect alluncollected punches from the FIFO database before the download process begins.NoteBefore attempting to upgrade the firmware in your Series 4000 timeclock, checkwith your ADP TLM Representative or the customer support section ofwww.adp.com for the latest firmware information.
Performing a SoftloadSeries 4000 Badge Timeclock User’s Guide 5-3Performing a SoftloadBefore you perform a softload, you should verify that the Data CollectionManager (DCM) Collection Agent is working. The softload process does not startuntil the Collection Agent completes the collection process.CautionTo ensure a successful softload, do not reboot the timeclock while it is in SoftloadMode.To perform a softload, do the following:1. Access the DCM Device Manager application.2. Select Tools > Advanced Device Manager.3. Select a device or device group in the left pane of the Advanced DeviceManager window.4. Select Device > Load Firmware.5. In the Load Firmware Name dialog box, do the following:a. In the File of types textbox, select .krm.b. Browse to select the appropriate .krm file.c. Click Open.You can view the status of the softload process in the Request Status window inAdvanced Device Manager. When the softload process is complete, you need toinitialize your timeclock. For more information about initializing a timeclock, seethe Data Collection Manager System Administrator’s Guide.
Chapter 5 Upgrading Timeclock Firmware5-4 ADP, Inc.
Chapter 6Error Messages and TroubleshootingProceduresThis chapter provides error and status messages to help isolate the source ofmalfunctions that occur while the Series 4000 timeclock is operating. It includesthe following sections:!Error Messages—Includes descriptions and solutions for all errors that canbe displayed at the timeclock!Troubleshooting—Includes procedures for diagnosing and resolving errorconditions, communication, and operational problems
Chapter 6 Error Messages and Troubleshooting Procedures6-2 ADP, Inc.Error MessagesThe Series 4000 timeclock displays two types of messages that can providehelpful information when you are troubleshooting timeclock malfunctions:!Error Messages!Status MessagesThis chapter contains all of the error and status messages that the Series 4000timeclock can display. It also describes the possible causes of the error message.Transaction Error MessagesThese error conditions are found after a transaction is completed.Error 01-1: Error reading badge barcodeThe timeclock was able to detect that a badge was swiped, but the data on thebadge could not be decoded into a barcode. It is possible that the barcodesymbology is disabled.Swipe the badge again. Enable the barcode symbology if applicable.Error 02-1: Unrecognized badge formatThe timeclock was able to decode the data on the badge, but the barcode does notmatch any of the associated formats. The Series 4000 timeclock accepts only ADPstandard badges; any other badge formats (generic barcode badges) must beidentified via your host application software. Each step in a transaction has itsown set of badge formats, so while the badge format might be known by thetimeclock, it is possible it cannot be used for a specific step in a transaction.Re-enter using a different badge.
Error MessagesSeries 4000 Badge Timeclock User’s Guide 6-3Error 04-1: Punch rejectedThe timeclock has detected that the time span since the last punch for thisemployee does not meet the minimum time between punches. The minimum timeis configured using your host application software.Wait the appropriate amount of time, then punch again.Error 04-2: Last punch invalidThe date and time of the last punch for this employee is in the future, makingschedule enforcement impossible.Perform a Delete All Punches transaction in Maintenance Mode. For moreinformation, see “Delete All Punches” in Chapter 4 on page 4-58. If data wasalready collected from the timeclock, you need to correct the data in the hostapplication.Error 05-1: Punch rejected (xxx)Schedule enforcement logic has determined that the employee cannot punch. Thiserror includes a reason (xxx) for the rejection.Values include:101 - Schedule enforcement is disabled but a repunch error was detected102 - The restriction profile the employee is assigned to is not available (notdownloaded by DCM)103 - The generic schedule the employee is assigned to is not available (notdownloaded by DCM)104 - The last punch is in the future (see Error 04-2)105 - Repunch error (see Error 04-1)106 - An error was found in the data in the generic schedule the employee isassigned to
Chapter 6 Error Messages and Troubleshooting Procedures6-4 ADP, Inc.107 - According to the employee's generic schedule, it is a punch off time108 - The employee is attempting to start a new shift but an individual or genericschedule cannot be found109 - The employee is attempting to punch before a scheduled start time butearlier than is allowed (early start restriction)110 - The employee is attempting to punch after the schedule start time but laterthan is allowed (late start restriction)111 - The employee is attempting to punch after the schedule end time but laterthan the maximum time specified in the pay rules (late end restriction)Do one of the following:!Swipe the employee badge while the timeclock is in Supervisor Mode.!Enable a single or global restriction credit from Supervisor Mode.Error 06-1: Valid for home employees onlyThis transaction can only be performed by home employees, but the employeebadge does not match any of the home employees loaded in the timeclock.Perform this transaction with a home employee badge.Error 06-2: Unknown home employeeThe employee badge does not match any of the home employees loaded in thetimeclock and punching by non-home employees is not allowed.Do one of the following:!In the host application, add the employee to the timeclock group and use thehost application software to update the timeclock.!In the host application software, allow non-home employees to punch.!Swipe the employee badge while the timeclock is in Supervisor Mode.!Enable a single or global restriction credit from Supervisor Mode.
Error MessagesSeries 4000 Badge Timeclock User’s Guide 6-5Error 08-1: Invalid restriction levelThe employee badge does not match any of the home employees loaded in thetimeclock, punching by non-home employees is allowed, but not for therestriction level encoded on the badge.Do one of the following:!In your host application software, allow the restriction level to be used bynon-home employees.!Swipe the employee badge while the timeclock is in Supervisor Mode.!Enable a single or global restriction credit from Supervisor Mode.Error 09-1: Invalid for home employeesThe employee badge matches a home employee loaded in the timeclock but thistransaction can only be performed by non-home employees.Do one of the following:!Re-enter the badge number.!Enable a single or global non-home restriction override from SupervisorMode.Error 36-1: System cannot save data - Contact supervisorAn error was detected when the transaction was being written into the database.All activity at the timeclock will be suspended.Contact your TLM Representative.Error 41-1: Restriction profile not foundThe restriction profile the employee is assigned to is not available.Using your host application software, re-initialize the timeclock.
Chapter 6 Error Messages and Troubleshooting Procedures6-6 ADP, Inc.Error 41-2: Generic schedule not foundThe generic schedule the employee is assigned to is not available.Using your host application software, re-initialize the timeclock.Error 41-3: Generic schedule not validAn error was found in the data in the generic schedule the employee is assignedto.Using your host application software, re-initialize the timeclock.Error 95-1: Password is incorrectAn invalid password has been entered for the supervisor or maintenance badge.Enter the correct password.Other Error MessagesData Error MessagesData error conditions are detected when you enter the data for a step in atransaction. These are format and content validation errors. The user must correctthe rejected data in order to complete the step. These messages appear at the top ofthe display and the rest of the screen remains the same.The data error messages are:!75-1: Enter valid data!91-1: This field is required!92-1: Maximum value is xx!92-2: Minimum value is xx!93-1: Enter a numeric value
Error MessagesSeries 4000 Badge Timeclock User’s Guide 6-7!94-1: Enter a valid date!94-2: Enter a valid time!94-4: Enter xx digits after decimal!94-5: Enter data in decimal format!94-6: Badge data exceeds field length!94-7: Enter a valid IP address!94-8: Enter valid data!96-1: Maximum length is xx!96-2: Minimum length is xx!10-1: Unrecognized barcode!10-2: Use keypad to enter dataTransaction Error ConditionsTransaction error conditions are detected after you enter all the data for atransaction. This is called transaction validation. You must correct all of the datain order to complete the transaction.The transaction error conditions are:!91-2: Complete all fields!92-3: Maximum days in future is xx!92-4: Maximum days in past is xx!Effective date must be today or earlier!Error: The override ends in the past
Chapter 6 Error Messages and Troubleshooting Procedures6-8 ADP, Inc.Status MessagesThe Series 4000 timeclock displays status messages that provide information,such as current mode of operation and FIFO status.!Supervisor Mode!Maintenance Mode!Database is nearly full!Soft Load ModeSupervisor ModeThe timeclock is operating in Supervisor Mode.Maintenance ModeThe timeclock is operating in Maintenance Mode.Database is nearly fullThe timeclock has reached the FIFO Nearly Full condition.Using your host application software, collect the punches from the timeclock.Soft Load ModeThe timeclock is operating in Soft Load Mode. Text is visible showing the statusof the soft load.
TroubleshootingSeries 4000 Badge Timeclock User’s Guide 6-9TroubleshootingThis section provides troubleshooting procedures to help you isolate the source ofhardware malfunctions that can occur while operating the Series 4000 timeclock.Troubleshooting procedures are provided for the following types of problems:!Timeclock Hardware Failures!Troubleshooting Table!Verifying the Integrity of the NetworkFor diagnostic testing, refer to “What Are the Maintenance Functions?” onpage 4-43.Timeclock Hardware FailuresSince error messages do not appear for most hardware failures, you must performsome hands-on troubleshooting to determine their causes. You need the followingtools to troubleshoot the Series 4000 timeclock’s hardware:!#0, #1, and #2 Phillips screwdrivers!1/8-inch and 1/4-inch flat blade screwdrivers!A nonmetallic pointed tool!5-32 security-head Allen wrench!AC/DC voltmeter!Ohmmeter
Chapter 6 Error Messages and Troubleshooting Procedures6-10 ADP, Inc.You also need the following functioning elements of the front cover assembly. Forpart numbers, see “Replacing the Backup Battery Charger Board” on page 4-24.!LCD display assembly!DC wall transformer!Keypad!Auxiliary power source (APS)!Remote swipe bar code badge reader!Ethernet option boardTroubleshooting TableThe following table summarizes the steps that you should follow whentroubleshooting the Series 4000 timeclock’s hardware. For additional information,contact your TLM Representative.Symptom Probable Cause Corrective ActionThe power LED isturned on, butnothing appears onthe screen.Display’s cable is notconnected to mainboard. Make sure cable is connected to themainboard.Display board ismalfunctioning. Replace the front cover assembly. Contactyour TLM Representative.Mainboard ismalfunctioning. Replace the Field Replaceable Unit (FRU).Contact your TLM Representative.Run the Display Test. 1. Access Maintenance Mode.2. Press the More soft key.3. Press the Display Test soft key.4. Press ENTER to start the test and notethe result.5. Contact your TLM Representative.
TroubleshootingSeries 4000 Badge Timeclock User’s Guide 6-11The Series 4000timeclock does notpower up, and thepower LED is notturned on.The transformer is notplugged in properly tothe timeclock’s mainboard, the AC outlet, orboth.Check the connections to the main boardand the AC outlet.Important: If the power cord is notplugged into the AC outlet, do not plug itin until you ensure that the transformer isproperly connected to the main board.For instructions, see “Supplying Power tothe Timeclock” in the Series 4000 BadgeTimeclock Installation Guide.No power available toAC outlet. Restore power.While running onbackup battery power,the backup batteryexpired.Restore power via AC outlet.Poor connection to themain board. Check the connections to the main board.Bad cable. Replace cable. Contact your TLMRepresentative.Power supply is bad. Replace power supply. See “Replacing theAC Power Supply (transformer)” inChapter 4 on page 4-40.Power LED is off LED indicator light isburned out. Replace the front cover assembly. Contactyour TLM Representative.Run the LED test. 1. Access Maintenance Mode.2. Press the More soft key.3. Press the LED Test soft key.4. Press ENTER to start the test and notethe result.5. Contact your TLM Representative.Symptom Probable Cause Corrective Action
Chapter 6 Error Messages and Troubleshooting Procedures6-12 ADP, Inc.No LCD backlight The contrast andbrightness of the displayscreen are notappropriate for thetimeclock’senvironment.Adjust the contrast and brightness of thedisplay screen. See “Display Setting (basicconfiguration)” on page 4-49.Keypad fails towork The keypad’s ribboncable is improperlyconnected to mainboard.If you can, determine the exact nature ofthe problem (for example, is the cabletwisted or cut?), then contact your TLMRepresentative.Run the Keypad test. 1. Access Maintenance Mode.2. Press the More soft key.3. Press the Keypad Test soft key.4. Type various keys on the keypad.5. Note which key or keys fail to work.6. Contact your TLM Representative.Lead-acid batteryfailure The battery backupoption is improperlyinstalled.Reinstall according to specifications.Battery backup boardbattery-charging circuitis not functioningproperly.Replace with functioning battery backupboard. Contact your TLM Representative.Battery is defective. Replace with a functioning battery.Contact your TLM Representative.Poor connections. Check connections.Symptom Probable Cause Corrective Action
TroubleshootingSeries 4000 Badge Timeclock User’s Guide 6-13Series 4000timeclock fails toread badges.The badge is unreadableor does not meet therequired badgespecification.1. Inspect the badge for cleanliness.2. Clean the badge and badge reader.PIN punching only isenabled. Using Data Collection Manager (DCM),enable badge punching.The bar code on thebadge is worn orscraped off.Replace the badge.You did not configurethe timeclock to read thesymbology encodingyour badges use.1. Access Maintenance Mode.2. Press the Symbology Setting soft key.3. Turn on the appropriate symbology.The timeclock is notenabled for the correctbadge reader type orcompany ID code (ifyou are using a code).Using Data Collection Manager (DCM),correct the badge reader and company IDcode settings.The badge reader maynot be workingcorrectly.Run the Badge Test test:1. Access Maintenance Mode.2. Press the More soft key to display thetest functions.3. Press the Badge Test soft key.4. Follow the prompts to conduct the testand note the result.If the test does not indicate a problem, runa Reader Report:1. Access Maintenance Mode.2. Press the More soft key twice.3. Press the Reader Report soft key.Note the report results and contact yourTLM Representative.Symptom Probable Cause Corrective Action
Chapter 6 Error Messages and Troubleshooting Procedures6-14 ADP, Inc.Communicationfails. Communication settingsare incorrect either atthe timeclock or the hostPC.To check settings at the timeclock:1. Access Maintenance Mode.2. Press the Communication Settings softkey.3. Check and, if necessary, correct theDevice ID, IP Address, Gateway, andSubnet Mask settings.If communication continues to fail, checkthe communication settings at the host PC.Refer to the documentation for your ADPhost application.Communicationscabling is connectedincorrectly.Ensure that all communications cables arerouted correctly and connected properly.If the connections are secure, determinewhether the cable is defective by doing thefollowing:!Check to see if the greencommunications LED on the Series4000 timeclock is lit. Use the securitywrench to unlock and open the cover ofthe timeclock. The green LED islocated inside the cover and to the leftof the Ethernet connection on the mainboard.!Check to see if the green link light onthe hub to which the timeclock isconnected.If both lights are lit, the cable is notdefective. The problem may lie in thenetwork configuration.If both lights are not lit, the cable may bedefective.Consult with your system administrator toresolve the problem.Poor connections. Check connections.Bad mainboard. Replace the Field Replaceable Unit (FRU).Contact your TLM Representative.Symptom Probable Cause Corrective Action
TroubleshootingSeries 4000 Badge Timeclock User’s Guide 6-15Verifying the Integrity of the NetworkVerify the integrity of the Series 4000 timeclock’s communications capabilities byfollowing these steps:1. Perform a general inspection of the installation site. Ensure that allcommunications cables are routed properly and are securely connected to thetimeclock(s), the host PC, and any other ADP equipment that may be installedat the site.2. Inspect the cables. Make sure they are properly attached.3. Check wires for any breaks.4. Using a lap top connected to the Series 4000 timeclock’s Ethernet externaljack, PING the host PC.If there are any communication problems, take appropriate action to resolve them.For more information, contact your TLM Representative.
Chapter 6 Error Messages and Troubleshooting Procedures6-16 ADP, Inc.
Appendix ATimeclock SpecificationsCase: Black, advanced polycarbonate/ABS resin, dust andmoisture-resistantDimensions: Width: 10.75 inches (27.30 cm)Height: 11.75 inches (29.85 cm)Depth: 4 inches (10.16cm)Weight: 5 lbs. (2.25 kg)Keypad: Silicon Elastomer numeric keypad and 8 programmable softkeysPower Supply: 50/60 Hz 110/220 V transformerPower requirements: 100 to 240V, 1.5A maximumDisplay: 4 x 40 FSTN LCDHost communications: 10/100 Mbit auto-sensing EthernetCPU: Motorola MPC 860DTMemory: 16 MB RAM, upgradeable to 64 MB8 MB Flash, ability to upgrade to 100 MBBadge Reader: Integrated bar code badge readerBattery Backup: Optional, 12 VDC lead acid battery to provide the timeclockup to two hours of full functioning operationOperating Environment: Temperature: 0 to 40oCelsius (32 to 104oFahrenheit)Humidity: 10% to 95% non-condensingShock: Withstands 40 Gs of force when packed in original shippingcartonESD Protection: Withstands 20 kV electrostatic discharge without failures
Appendix A Timeclock SpecificationsA-2 ADP, Inc.AC Surge Protection: Timeclock withstands AC power surges induced by lightning,the local power company, or inductive switching transients astested in accordance with IEEE Standard 587FCC: Meets all Federal Communications Commission (FCC)requirements for Class A computing deviceApprovals: Underwriter’s Laboratories (UL)Canadian Standards Association (CSA)
Appendix BDifferences Between the Series 4000 and the Series400 TimeclocksThis appendix contains information about the differences between the Series 400timeclocks and the Series 4000 timeclock. This appendix contains the followingsections:!Physical Differences!Functional Differences
Appendix B Differences Between the Series 4000 and the Series 400 TimeclocksB-2 ADP, Inc.Physical DifferencesThe following table shows the physical differences between the Series 4000 andthe Series 400 timeclocks.Series 4000 Series 400Display 4.7”, 1/4 VGA LCD 2 X 20 LCDConfigurable soft keysusing DCM 14 Employee Mode14 Supervisor Mode Used command numbers toperform functionsDevice message length 40 character 20 charactersHost communications 10/100 Mbit auto-sensingEthernet N/AMemory 16 MB RAM, upgradeable to64 MB8 MB Flash, ability to upgradeto 100 MB128 kilobytes up to 256kilobytes
Functional DifferencesSeries 4000 Badge Timeclock User’s Guide B-3Functional DifferencesThe following table shows the functional differences between the Series 4000 andthe Series 400 timeclocks.Series 4000 Series 400Punch statusinformation display Users can view punch status. Users can view punches,elapsed time, and last punch.Individual employeeinformation display Users can display individualemployee information. Users can display and printindividual employeeinformation.Keying in a punch Users enter the badge numberonly. Users press the * key beforeentering the badge number.Supervisor functions Supervisor uses soft keys toinitiate functions. Supervisors enter commandnumbers to initiate functions.Restriction overriderepunch interval field A ‘1’ interval means a oneminute restriction, a ‘2’ intervalmeans a two minute restriction,andsoon.A ‘0’ interval means a one-minute restriction, a ‘1’ intervalmeans a two-minute restriction,andsoon.Timeclockconfiguration Users configure timeclocks intheir host application software,such as DCMUsers configure timeclocksusing AFT commands.Installation andmaintenance Performed by customer. Performed by TLMRepresentatives.
Appendix B Differences Between the Series 4000 and the Series 400 TimeclocksB-4 ADP, Inc.
GlossaryThe following is a list of terms related to the use and configuration of the Series 4000timeclock.10BASE-TSpecifications of the speed of data transmission on an Ethernet network.10BASE-T represents 10 megabits per second.100BASE-TSpecifications of the speed of data transmission on an Ethernet network.100BASE-T represents 100 megabits per second.account transferEmployees' hours that are associated with an account other than their homeaccount.accrual fieldStorage area for the total of a type of “non-productive” time that employees canaccrue. Examples of non-productive time are vacation, sick, and personal time.accrualsAllow you to track “non-productive” hours that employees accrue over time.Examples of non-productive hours are vacation, sick, and personal time. Youcreate accrual fields for each type of non-productive time and assign them toemployees.
GlossaryGlossary-2 ADP, Inc.activity codeAllows employees who work special shifts to change activities in the eTIMEapplication or at the timeclocks. For example, a “Charge Nurse” in a hospital is anurse assigned temporary responsibility for his or her floor. The Charge Nurse ispaid differently for taking on this responsibility. You can create activity codes andset up employees' pay rules to award bonus hours or money for activity shifts,according to your payroll policies.American Banking Association (ABA) trackThe magnetic stripe track for the ABA. The ANSI/ISO Track 2 is encoded at 75bits per inch (bpi) density in binary coded decimal (bcd) format.American National Standards Institute (ANSI)Organization that coordinates a variety of standards activities in the United Statesand serves as a representative to the ISO and the IEC standard bodies.backlightThe degree of luminosity (brightness) of the timeclock’s display. You set this aspart of the local configuration of the timeclock.barcode readerA device that reads and interprets bar code symbologies on employee badges. Abar code reader is shipped as an integral part of the Series 4000 timeclock.barcode wandBar code reader wand that you connect to the Series 4000 timeclock’s main boardusing an RJ-41 connector.basic configurationSettings you specify at the timeclock to establish proper communication with thehost application, time and date, and the appearance of the display.brightnessThe radiance or luminosity of a visible object.
GlossarySeries 4000 Badge Timeclock User’s Guide Glossary-3CodabarA bar code symbology used for ID cards, blood banks, and some package deliverycarriers.Code 39A bar code symbology used for industrial, medical, and government applications.Code 128A bar code symbology endorsed by several industry trade groups and used widelyin manufacturing, especially in Europe.contrastThe degree of difference between light and dark extremes of color on thetimeclock’s display. You set this as part of the local configuration of thetimeclock.EthernetWidely used LAN technology. Defined by the IEEE 802.3 specification.European Article Numbering (EAN)The EAN-8 and EAN-13 bar code symbologies that have a character setconsisting of the numeric characters 0 through 9 and a check digit.FIFO (first-in-first-out)A storage retrieval method or buffering scheme in which the data that enters thebuffer or storage medium first is the first to be retrieved.File Transfer Protocol (FTP)An industry-standard protocol used to transfer files to and from a remotecomputer.flash memoryA constantly charged memory in which each bit of data is stored in a cell ortransistor as one of two voltage levels.
GlossaryGlossary-4 ADP, Inc.functionOperations you perform at the timeclock to view and edit employee data (forexample, add punches, display totals).function keyData Collection Manager (DCM) equivalent to a soft key.generic scheduleA pattern of shifts that applies seven days a week. Generic schedules are an easy-to-maintain pattern of expected start times that are the same every day. Use theseschedules for employees who generally work the same hours every day and forwhom a precise control of start and stop times is not important.home labor accountThe main labor account (also called a “cost center”) in which an employee'sworked hours accrue. When a supervisor adds an employee in the hostapplication, the supervisor assigns the employee a “home” account. Theemployee’s worked hours apply to this account unless he or she performs anaccount transfer when punching in.host applicationThe ADP software application for which the timeclock is collecting information.You use the host application to update the timeclock with new employeeinformation and collect punches and transactions from the timeclock.International Air Transport Association (IATA) trackThe magnetic stripe track for the IATA. The ANSI/ISO Track 1 is encoded at 210bits per inch (bpi) density in ALPHA format.International Electrotechnical Commission (IEC)A voluntary organization that focuses on the technical aspects of electricity.Interleaved 2-of-5A popular bar code symbology used frequently in shipping, warehousing, andmedical fields.
GlossarySeries 4000 Badge Timeclock User’s Guide Glossary-5Internet Protocol (IP) addressA number typically written as four numbers separated by periods that uniquelyidentifies a computer that is using Transmission Control Protocol/InternetProtocol (TCP/IP) to communicate across an Internet. The address consists of thenetwork number, the subnet number, and the machine number.International Organization of Standardization (ISO)A voluntary organization that facilitates the international interchange of goodsand services and encourages cooperation in economic, intellectual, technological,and scientific endeavors.internal AC outletAn optional device that you can install inside the timeclock and connect to an ACpower line. This eliminates the need to install an AC outlet in the wall.linear imagerHand-held scanning device for reading bar codes that you connect to the Series4000 timeclock’s main board.labor accountLabor accounts (also called “cost centers”) are where employees' worked hoursaccrue. Each employee is assigned a home account to which his or her hoursaccrue, unless a shift is an account transfer. Accounts consist of up to seven laborlevels to allow you to clearly define the account. Your hierarchy should start witha general description and get more specific.labor entryUnit that defines one level of a given labor account.Labor accounts (also called “cost centers”) consist of up to seven labor levels.Labor entries associated with each level contribute to defining the labor account.labor levelLabor levels make up the structure of labor accounts (“cost centers” to whichemployees' hours accrue). Your labor account structure can consist of up to sevenlabor levels.
GlossaryGlossary-6 ADP, Inc.labor trackingLabor tracking allows users to define precise labor accounts to which employees'hours accrue, and track hours worked in each labor account.local configurationSee basic configuration.local area network (LAN)A network system confined to a small geographical area that does not use long-distance carriers, such as telephone connections. The area is usually limited by thecable length restrictions of the transportation media being used.Network File System (NFS)A distributed file system that allows users to access remote files and directories ona network as if they were local.passwordA code used to secure access to device configuration.pay codeHolds worked hours and tells the host application how to calculate wages forthose hours. In your system, all possible types of hours that employees can work(regular, overtime, premium, and so on) are set to accrue in the appropriate paycodes to comply with your organization's pay policies. You can also set up paycodes to hold money to accommodate tips and bonuses.pay periodPeriod of time for which employees are paid on a regular basis. Pay periods thatthe host application supports are weekly, bi-weekly, four weeks, semi-monthly,and monthly.personal identification number (PIN)A number that is entered manually into a system to identify an employee.punchA punch registers, using a data collection device, employees’ attendance at work,and their hours worked.
GlossarySeries 4000 Badge Timeclock User’s Guide Glossary-7Employees “punch” when starting or ending a shift, meal, or break. Employeescan punch in a variety of ways, depending on your system. The most commonway to punch is by swiping a badge at a Series 4000 timeclock.proxy serverA program that handles communications between a protected network and theInternet. This program typically verifies users and keeps a list of accesses.quiet zoneIn a bar code symbology, a quiet zone is a space that can precede the start patternor follow the stop pattern. Quiet zones can sometimes be part of each symbol.remote configurationInvolves using the host application to set up domains (timeclock groups), definecommunication channels, and configure features for each timeclock. You also usethe host application to enter and download information to the timeclock (forexample, employee list, labor entry list, labor account list).security screwScrew on the side of the timeclock used to lock and unlock the timeclock cover.You use a security screw wrench (supplied with the timeclock) to loosen andtighten the screw.soft keysKeys on the timeclock, located immediately to the left and right of the timeclockdisplay. The keys are used to gain access to local configuration screens, andinitiate functions and transactions at the timeclock.subnet maskNumbers included in the IP address that are used to route a packet through thegateways. Subnet masking allows routers to move the packets more quickly.symbologyA bar code designed for different purposes. Each bar code adheres to a set ofstandards or specifications so that different devices can read the same bar codes.
GlossaryGlossary-8 ADP, Inc.Transmission Control Protocol and Internet Protocol (TCP/IP)A two-layered communications protocol suite that connects different types ofcomputers to various types of media, while providing data correction, security,and reliability.Transmission Control Protocol (TCP): A protocol in the TCP/IP suite thatmanages the assembling of a message or file into smaller packets that aretransmitted over the Internet and received by a TCP layer that reassembles thepackets into the original message.Internet Protocol (IP): A protocol that handles the address of each packet so that itgets to the right destination.transactionAn operation employees perform at the timeclock, such as adding a punch andperforming a labor account transfer. Personnel with supervisor badges canperform the same functions for one or more employees, when necessary.Universal Product Code (UPC)The UPC-A and UPC-E badge symbologies that have a character set consisting ofthe numeric characters 0 through 9 and a check digit.
IndexAactivity transactionsend 2-4start 2-9add punch transaction 3-5audio setting transaction 4-46Bbadge readeradjusting slot width 4-32cover replacing 4-38removing the reader spacers 4-32troubleshooting 6-13badgeschange maintenance password 4-57change supervisor password 3-6symbology setting transaction 4-50test transaction 4-54bar codebadge test transaction 4-54readers report transaction 4-53symbology setting 4-50basic configurationaudio setting transaction 4-46communication setting transaction 4-47date/time setting transaction 4-48display setting transaction 4-49performing 4-20symbology setting 4-50batterieslead-acid 4-7lithium 4-6replacing lithium battery 4-6beeper test transaction 4-54Ccancel meal deduction transaction 2-4care of the terminal 4-5change password transactionsmaintenance badge 4-57supervisor 3-6communicationsetting transaction 4-47troubleshooting 6-14cover assembly, removing 4-11cross-punching 1-8Ddata error messages 6-6database report transaction 4-51date/time setting transaction 4-48delete all punches transaction 4-58delete punch transaction 3-7device ID 4-20device status report transaction 4-51diagnostic testsbadge 4-54beeper 4-54display 4-55
Index-2 KronosIndexkeypad 4-55LEDs 4-56sequential 4-56differences from Series 400 terminalfunctional A-3physical A-2displayon/off premise transaction 3-8setting transaction 4-49test transaction 4-55Eemployeemode 2-2transactions 2-3view information transaction 3-12end activity transaction 2-4enter tips transaction 2-5error messagesdata errors 6-6status messages 6-8transaction error conditions 6-7transaction errors 6-2ethernet report transaction 4-52FFACTORY DEFAULT transaction 4-57file system report transaction 4-52functional differences from Series 400 A-3functionscross-punching 1-8employee 2-2maintenance 4-46supervisor 3-2Ggateway 4-20global restriction override transactionshome employee 3-8non-home employee 3-9Hhardware failures 6-9hourspay code adjustment transaction 3-10pay code edit transaction 2-6Iinterior diagram 4-9IP address 4-20Kkey click 4-22keypadproblems 6-12test transaction 4-55using 1-12Llabor transfer transaction 2-5LCD failure 6-11lead-acid batteryabout 4-7failure 6-12recharging time 4-7LEDfailure 6-10, 6-11test transaction 4-56lithium batteryabout 4-6replacing 4-6Mmaintenancefunctions 4-46mode 4-43
IndexSeries 4000 Badge Terminal User’s Guide Index-3preventive 4-5replacement parts 4-4required tools 4-2safety considerations 4-3servicing the terminal 4-8transactions 4-44maintenance functionsdiagnostic tests 4-44miscellaneous 4-44reports 4-44settings 4-44maintenance modeaccessing 4-45example 4-43exiting 4-45meals, cancel deduction transaction 2-4memory report transaction 4-53messages, view all transaction 2-9modesemployee 2-2maintenance 4-43supervisor 3-2Ppart numbers 4-4password transactionschanging maintenance 4-57changing supervisors 3-6pay codehours adjustment transaction 3-10hours edit transaction 2-6money edit transaction 2-7pay code hours adjustment transaction 3-10physical differences from Series 400 A-2power-up failures 6-11preventive maintenanceabout the lead acid battery 4-7about the lithium battery 4-6cleaning the badge reader 4-5cleaning the case and keyboard 4-5cleaning the terminal 4-5punchesadd punch transaction 3-5cross-punching 1-8delete punch transaction 3-7review punches transaction 2-8simple punch transaction 2-8view punch status transaction 2-11Rreadersremoving the spacers 4-32report transaction 4-53replacement parts, obtaining 4-4reportsdatabase transaction 4-51device status transaction 4-51ethernet transaction 4-52file system transaction 4-52memory transaction 4-53readers transaction 4-53restart function transaction 4-58restriction override transactionglobal home employee 3-8global non-home employee 3-9single home employee 3-11single non-home employee 3-12review punches transaction 2-8Ssafety considerations 4-3scheduleview current transaction 2-10view future transaction 2-10security screw, loosening 4-11sequential test transaction 4-56Series 400functional differences from A-3physical differences from A-2
Index-4 KronosIndexsettingsaudio transaction 4-46communications transaction 4-47date/time transactions 4-48display transaction 4-49symbology transaction 4-50simple punch transaction 2-8single restriction override transactionhome employee 3-11non-home employee 3-12spacers, removing from terminal 4-32specifications A-1start activity transaction 2-9status messages 6-8subnet mask 4-20supervisorfunctions 3-2transactions 3-3supervisor modeaccessing 3-4example 3-2exiting 3-4symbology setting transaction 4-50Tterminalhardware failures 6-9interior diagram 4-9restart function 4-58safety considerations 4-3servicing 4-8terminal carecleaning the badge reader 4-5cleaning the case 4-5cleaning the keyboard 4-5terminal cover, locking/unlocking 4-11terminal keypad, using 1-12terminal service 4-8adjusting width of badge reader slot 4-32handling static-sensitive components 4-3obtaining replacement parts 4-4performing basic configuration 4-20removing cover assembly 4-11removing the reader spacers 4-32replacing AC power supply 4-40replacing backup battery charger board 4-24replacing badge reader cover 4-38replacing lithium battery 4-6replacing transformer 4-40returning cover assembly 4-10, 4-14test transactionsbadges 4-54beeper 4-54display 4-55keypad 4-55LED 4-56sequential 4-56transaction errorconditions 6-7messages 6-2transactionsemployee 2-3maintenance 4-44supervisor 3-3transfer transactions,labor 2-5troubleshootingbadge-read problems 6-13communication problems 6-14data error messages 6-6display failure 6-10FACTORY DEFAULT transaction 4-57hardware/operational problems 6-10 to 6-14keypad problems 6-12LCD failure 6-10, 6-11lead-acid battery failure 6-12LED failure 6-10, 6-11power-up failures 6-11
IndexSeries 4000 Badge Terminal User’s Guide Index-5status messages 6-8terminal hardware failures 6-9transaction error conditions 6-7transaction error messages 6-2Vviewcurrent schedule transaction 2-10future schedule transaction 2-10totals transaction 2-11view all messages transaction 2-9
Index-6 KronosIndex

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