KING 433A WIRELESS ANTENNA POSITIONING DEVICE User Manual 20963 Rev A VQ1000 04 13 10 qxp

King Controls WIRELESS ANTENNA POSITIONING DEVICE 20963 Rev A VQ1000 04 13 10 qxp

Operations Manual

DRAFT 05-20-1011200 Hampshire Avenue South, Bloomington, MN 55438-2453Phone: (800) 982-9920 Fax: (952) 922-8424www.kingcontrols.com20963 REV ADigital TV Solutions for Mobile Markets®Portable Satellite TV AntennaModel VQ1Operating InstructionsPart Number VQ1000
DRAFT 05-20-10
Page 1DRAFT 05-20-10DIRECTV®is a registered trademark of DIRECTV, Inc.Dish Network®is an official trademark of Echostar Communications Corporation.IMPORTANT!The satellite TV market is expanding and changing. The information in this manual was accurate at the timeof printing. If your VuQube does not operate as outlined in this manual please call King Controls at (800) 982-9920 or visit our website at www.kingcontrols.com.Please read this entire manual before using your VuQube.TABLE OF CONTENTSSection Contents Page1. OVERVIEW AND CONNECTIONS .....................................................2-32. OPERATION ........................................................................................4-53. AUTOMATIC SATELLITE SWITCHING FOR DISH...........................6-114. ELEVATION MAPS..........................................................................12-155. TROUBLESHOOTING..........................................................................166. SECURITY BRACKET..........................................................................177. MAINTENANCE....................................................................................188. FCC USER INFORMATION..................................................................199. LIMITED WARRANTY ..........................................................................20
Page 2DRAFT 05-20-10Congratulations on your purchase of the ultra-portable VuQube Satellite TV Antenna VQ1000. The VQ1000 is equipped with a wireless remote control to allow quick, one person positioning of theantenna while monitoring the signal meter screen on your TV. SECTION 1 OVERVIEW AND CONNECTIONSREMOTE CONTROLThe VQ1000 comes with the following items (Fig. 1):1. Antenna Unit2. Remote Control (Fig. 2)3. 50’ Coax CableYou will also need:4. Items sold separately:• TV• Receiver• Satellite TV Subscription ServiceFig. 2
Page 3DRAFT 05-20-10Fig. 11. Place the VuQube on a stable surface with a clear view of the southern sky. Point the handle to the north (this will speed up search time).2. Connect coax cable from the VuQube to the SATELLITE IN port on the receiver.3. Go to OPERATION on page 4.POSITION AND CONNECT THE VUQUBENote: Hand tighten coax connections. DO NOT USE A WRENCH.Make sure to connect coax to SATELLITE IN on the set top box.Do not allow the coax cable to become bent or kinked.Do not leave the coax cable where it can be tripped on or run over by a vehicle.Satellite TV subscriptionservice also required.
Page 4DRAFT 05-20-10SATELLITE ACQUISITION1. Determine your elevation from the appropriate map in Section 4 ELEVATION MAPS, or byentering your current location’s zip code in the satellite receiver prior to navigating to thesignal meter screen (see receiver’s owner’s manual).2. Follow the instructions in your receiver’s owner’s manual and navigate to the signal meterscreen. Select the appropriate transponder:DISH Network®= 11 DIRECTV®= 192. Press and hold POWER until remote turns ON. The remote will display the antenna’s current elevation.3. Use the UP and DOWN arrows to match the antenna’s elevation (on the remote) to the elevation you determined from the map or your receiver.4. Watch the signal meter screen on the TV. Use the LEFT and RIGHTarrows to rotate the antenna and watch for signal strength to appear on the screen.IMPORTANT: STEP 4. You must watch the TV for signal strength while rotating the antenna in step 4.See your receiver’s owner’s manual to determine how to display the signal meter screen onyour TV.When pressing the left and right arrows, the remote will continuously beep with a short pause in between: beep - beep - beep...If the unit reaches its rotational limit in either direction, the remote will display REVERSEDIRECTION and beep rapidly: beep beep beep... Press other arrow to reverse rotation.IMPORTANT: For satellite acquisition, there must be a clear “line of sight” to the southern sky. Mountains,buildings, trees, telephone poles, etc. can all block the satellite signal from reaching the dish.Note: Pressing and releasing buttons on the remote control will produce an electronic click.SECTION 2 OPERATION
Page 5DRAFT 05-20-105. When signal strength appears, stop rotating the antenna. Use the up, down, left and right arrows as necessary to maximize the satellite signal.6. Press POWER until the remote turns off (approximately 1 second). The remote turns offautomatically if no buttons are pressed for 90 seconds.7. Exit the Signal Meter Screen to view your programming. Enjoy!STORE / RECALLYou can STORE up to 4 satellite positions using the STORE/RECALL feature.1. Lock onto a satellite using the procedure for SATELLITE ACQUISITION.2. Press and hold the 1 button for more than 2.5 seconds.The number “1” will illuminate and the display will show P1.(When button is released, display will go back to elevation.)3. Repeat for up to 3 more satellites using the 2, 3, and 4 buttons.4. To RECALL a stored position, press the desired button 1, 2, 3, or 4 for less than 2.5 seconds. The corresponding number of therecalled location will light up while switching, as well as theswitching indicator. The antenna will move to the recalled position.Note: It may take a few minutes to download programming from the satellite.If you move the VuQube you will have to re-acquire the satellite. Follow the directions on page 4-5.Note: When recalling a stored position, if you hold the button for more than 2.5 seconds, the current position will bestored rather than a previous position being recalled.To cancel moving to a stored position, press any of the arrow buttons.If you move the VuQube you will have to re-acquire the satellites and store the positions again. Follow theinstructions on pages 4-5.
Page 6SECTION 3 AUTOMATIC SATELLITE SWITCHING FOR DISHThe VuQube can be set up to automatically switch between the following satellites by storing themin memory and activating the automatic satellite switching feature. Once active, the antenna willautomatically switch satellites as necessary when changing channels with your receiver’s remotecontrol.DISH 500: Satellites 110 and 119DISH HD Alternate with Locals: 61.5, 110 and 119 (use in eastern US)DISH HD Western Arc with Locals: 110, 119, and 129 (use in western US)Using the automatic satellite switching feature requires a 3 step configuration process.Step 1: Run a check switch procedure to clear the memory of the receiver.Step 2: Lock onto and store each satellite’s location in the VuQube’s memory.Step 3: Run a check switch procedure to enable automatic switching in the receiver.GO TO PAGE 7 AND DO STEP 1.DRAFT 05-20-10Note: After running the check switch in step 3 you will not have to run it again (see gray box on page 10 forexceptions when you will have to run the check switch again).
STEP 1: CHECK SWITCH PROCEDURE (Before satellite acquisition)1. Disconnect the coax from the back of the receiver.2. Turn on the TV and satellite receiver.3. On the receiver remote, press menu, 6, 1, 1.4. Highlight Check Switch and press select.Note: Some receivers may prompt you to select check switch a second time to initiate the test.5. Make sure Superdish and Alternate boxes are NOT selected.Note: Not all receivers will display a screen withoptions that include superdish and alternate boxes.6. Highlight Test and press Select.The unit will perform a check switch test. (This process will take several minutes.)7. When test is complete, a screen similar to this should appear.(Receivers are always changing, and therefore screen graphics may vary.)If you get a WARNING screen stating you have fewer satellites than previously detected, with the option to save the settings, select SAVE and continue. 8. Highlight Cancel and press Select to return to the Point Dish Screen.9. Reconnect the coax to the back of the satellite receiver.9. Go to page 8 and do step 2.Screen graphics may vary.“NO SWITCH DETECTED”or “INSTALLED DEVICE UNKNOWN”or similarPage 7DRAFT 05-20-10
Page 8DRAFT 05-20-10STEP 2: SATELLITE ACQUISITIONLock onto and store the locations for the satellites you have chosen.DISH 500: Satellites 110 and 119110 SATELLITE1. On the Point Dish Screen, choose the 110 satellite on your Dish Network receiver.2. Lock onto the 110 satellite and store it in position 1 as shown on pages 4-5.119 SATELLITE3. On the Point Dish Screen, choose the 119 satellite on your Dish Network receiver.4. Lock onto the 119 satellite and store it in position 2 as shown on pages 4-5.5. Go to page 10 and do step 3.DISH HD Alternate with Locals: 61.5, 110 and 11961.5 SATELLITE1. On the Point Dish Screen, choose the 61.5 satellite on your Dish Network receiver.2. Lock onto the 61.5 satellite and store it in position 1 as shown on pages 4-5.110 SATELLITE3. On the Point Dish Screen, choose the 110 satellite on your Dish Network receiver.4. Lock onto the 110 satellite and store it in position 2 as shown on pages 4-5.119 SATELLITE5. On the Point Dish Screen, choose the 119 satellite on your Dish Network receiver.6. Lock onto the 119 satellite and store it in position 3 as shown on pages 4-5.7. Go to page 10 and do step 3.
Page 9DRAFT 05-20-10DISH HD Western Arc with Locals: 110, 119, and 129110 SATELLITE1. On the Point Dish Screen, choose the 110 satellite on your Dish Network receiver.2. Lock onto the 110 satellite and store it in position 1 as shown on pages 4-5.119 SATELLITE3. On the Point Dish Screen, choose the 119 satellite on your Dish Network receiver.4. Lock onto the 119 satellite and store it in position 2 as shown on pages 4-5.129 SATELLITE5. On the Point Dish Screen, choose the 129 satellite on your Dish Network receiver.6. Lock onto the 129 satellite and store it in position 3 as shown on pages 4-5.7. Go to page 10 and do step 3.
Page 10DRAFT 05-20-10STEP 3: CHECK SWITCH PROCEDUREIMPORTANT! BEFORE RUNNING THE CHECK SWITCH, YOU MUST HAVE LOCKED ONTO AND STORED YOURDESIRED SATELLITES IN MEMORY. YOU MUST ALSO PUT THE VUQUBE INTO THE PROPERMODE (SEE BELOW).Note: For automatic satellite switching, King Controls recommends using a Dish Network model 311 receiver for Dish500, and a Dish Network model VIP211 or a VIP211k HDTV receiver for Dish HD Western Arc with Locals andDish HD Alternate with Locals. Do not use dual tuner receivers or receivers with built-in recorders.If you do not have a clear view of the satellites, the switch will not load correctly.The SW21 and SW64 switches are a receiver software configuration that is loaded into the receiver afterrunning a check switch test with the dish locked on and configured for the appropriate service. This one time procedure will not need to be repeated after successful installation, unless a) check switch test isrun again while connected to a home dish system, b) check switch is run when the receiver is not connected, c) you travel outside the coverage area of your chosen satellite trio and switch trios (Dish HD Western Arc withLocals/Dish HD Alternate), or d) you are parked in an area where the selected satellites are blocked, but areable to select alternate satellites and get signal.Before running the check switch, you must put the VuQube in the proper mode.Mode 01: Normal operating mode (use without automatic satellite switching)Mode A2: Automatic dual satellite switching (DISH 500)Mode A3: Automatic tri-satellite switching (DISH HD Alternate with Locals and DISH HDWestern Arc with Locals)1. Press the MODE button.2. Scroll thru the options with the up and down arrows. The large “X” shape on the right of the display will light up toindicate which mode is active.3. Select A2 for Dish 500, or A3 for HD Alternate or HD Western Arc.4. Press and hold the Mode button until the segments on the display all start turning black.When all of the segments turn black, “AUTO” will appear,and the display will return to itsnormal condition, displaying the current elevation of the antenna and the direction it ispointing.Example: O1 Mode is active
Page 11DRAFT 05-20-10Dish HD Alternate with LocalsDISH 500MUST SHOW “SW21”NO “X”sDISH HD Western Arc with LocalsMUST SHOW “SW64”NO “X”sIf indicated results are not obtained, run test again. Contact King Controls if the check switchfails to load after 4 attempts.6. Save the settings, exit to the main menu screen and wait for programming to download.7. DISH HD Alternate with Locals and Western Arc with Locals only: Verify your savedsettings show your desired satellite trio 61.5, 110, 119, or 110, 119, 129.Automatic satellite switching is now active. The antenna will switch to the appropriatesatellite based on the channel you select using the receiver’s remote control. Enjoy!Note: To exit automatic switching mode (for example, you have moved and need to re-acquire the satellites usingNormal Operating Mode), follow steps 1-4 on page 10. Make sure the “x” lights up when Mode 01 is displayed.You will not have to rerun the check switch when re-entering automatic mode after re-acquiring the satellites(see gray box on page 10 for exceptions).5. Run the check switch again (steps 3-6 on page 7). DO NOT DISCONNECTTHE COAX.When test is complete, a screen similar to one below should appear.(Receivers are always changing, and therefore screen graphics may vary.)
Page 12DRAFT 05-20-10SECTION 4 ELEVATION MAPS
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Page 16DRAFT 05-20-10SECTION 5 TROUBLESHOOTINGEOE1 Remote is unable to receive responsefrom antenna. Move remote closer to antenna.Remote is unable to send commandsto antenna.Batteries low in remote control.Turn remote OFF, wait 5 seconds, and turnback ON.Make sure receiver is turned ON.Make sure coax from antenna is attached toreceiver.Move remote closer to antenna.Change batteries in remote control.ERROR CODES POSSIBLE REASON COURSE OF ACTIONE2 Miscommunication between remote andantenna. Call King Controls.Note: If you cannot lock onto the correct satellite, it is most likely that an object is blocking the signal. If this is thecase, move the VuQube to have an unobstructed view of the southern sky.
Page 17DRAFT 05-20-10SECTION 6 SECURITY BRACKETThe VuQube can be secured to an object using a padlock and cable (Fig. 3).Fig. 3
Page 18DRAFT 05-20-10The VuQube Satellite System has been designed to be maintenance and trouble free.For optimum signal strength, keep the enclosure clean from dirt, bugs, and other debris. Periodicwashing of the enclosure with mild soap and water is recommended.If you plan on not using your VuQube for long periods of time, it is recommended that the system beput through a search procedure on a quarterly basis to keep all moving parts in good working order.If you have any comments or questions, please contact the King Controls Service Department at(800) 982-9920, or email King Controls at info@vuqube.comRain FadeRain or dew on the enclosure can cause signal interference and make the digital picture freeze,pixel or go out altogether. This loss of signal is commonly referred to as “rain fade” and is causedby the combination of water in the atmosphere and water on the enclosure surface. To minimize this issue and eliminate the effects of water on the enclosure, apply King Controls Dome Magic®rain fade solution to the enclosure. This will prevent water from sticking to theenclosure surface and blocking the signal. For additional details on Dome Magic®rain fade solutionplease contact your authorized VuQube dealer or call King Controls at (800) 982-9920.Single Application Packet #1830-SP Spray Can #1830Note: Dome Magic®will discolor VuQubes painted a dark color.IMPORTANT! Do not power wash the VuQube.SECTION 7 MAINTENANCE
Page 19DRAFT 05-20-10The VuQube has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that theinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and the receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.•Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCCRules. Operation is subject to the followingtwo conditions:1) This device must not cause harmfulinterference, and 2) This device must accept interferencereceived including interference that maycause undesired operation.Model #: VQ1FCC ID: UUM433AIC: 6873A-433AMain ComponentsVuQube Antenna VuQube RemoteModel #: VQ1RFCC ID: UUM433RAIC: 6873A-433RAThis device complies with Part 15 of the FCCRules. Operation is subject to the followingtwo conditions:1) This device must not cause harmfulinterference, and 2) This device must accept interferencereceived including interference that maycause undesired operation.IMPORTANT! This device must not be co-located with other transmitters to ensure compliance with FCC RFexposure requirements.Please note that changes or modifications to the VuQube not expressly approved by KingControls could void the purchaser’s or user’s authority to operate this equipment.SECTION 8 FCC USER INFORMATION
Page 20DRAFT 05-20-10Every new VuQube Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by thefollowing one year parts limited warranty from the date of original purchase:• One year parts warranty: The customer is not responsible for the cost of replacement parts if the original part isdetermined to be defective under the terms of the warranty. The customer is responsible for the cost ofreplacement parts after one year.Should any trouble develop during the warranty period, contact King Controls. You must contact King Controls beforethe warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) whenrequesting warranty service. If customer cannot supply proof of purchase, warranty period shall start 30 days after dateof manufacture.Only King Controls will perform warranty evaluations and repairs. If it is determined that the unit needs to be returned to King Controls, customer must return COMPLETE product, freightprepaid, to: King Controls, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453.If inspection shows the trouble is caused by defective workmanship or material, King Controls will repair (or at its option,replace) without charge.When returning product, King Controls will supply an RMA number (Return Merchandise Authorization). This numbermust be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim.Along with product, customer should include in the box: his/her name, address, daytime phone number, proof ofpurchase and description of the problem.This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not coverdamage caused by the use of a mounting bracket other than a King Controls mounting bracket designed for the product.This warranty is not transferable from the original owner.Due to the expanding and changing TV market, King Controls cannot be held responsible for changes made to satelliteservices. Software updates to address such issues are not covered under warranty.This warranty also does not apply where:• The product has been abused, misused, improperly installed or improperly maintained.• The product has been installed without the use of a King Controls mounting bracket designed for the product.• Repairs have been made or attempted by others that are not certified by King Controls to do such repairs.• Repairs are required because of normal wear and tear.• Alterations have been made to the product.• The antenna unit has been opened without authorization.• Damage has been caused by power washing.• Supplied grease not used in the external coax connections as specified in the instructions (non-portable units).• Circumstances beyond the control of King Controls cause the product to no longer operate correctly.• Customer is not the original owner.In no event shall King Controls be liable for any indirect, incidental, or consequential damages from the sale oruse of the product. This disclaimer applies both during and after the term of the warranty.King Controls disclaims liability for any implied warranties, including implied warranties of “merchantability”and “fitness for a specific purpose,” after the one year term of this warranty.This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Somestates do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation orexclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so theabove limitation may not apply to you.SECTION 9 LIMITED WARRANTY
DRAFT 05-20-10
DRAFT 05-20-1011200 Hampshire Avenue South, Bloomington, MN 55438-2453Phone: (800) 982-9920 Fax: (952) 922-8424www.kingcontrols.com®

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