Itron RIVAWA AMR transceiver device for utility meters User Manual Installation Guide

Itron Inc AMR transceiver device for utility meters Installation Guide

Contents

Users Manual 1

OpenWay® Riva™ Remote Water ModuleInstallation GuideTechnicalCommunicationsknowledge to shape your future
IdentificationOpenWay Riva Remote Water Module Installation GuideMarch 21 2017TDC-1687-000Copyright© 2017 Itron, Inc. All rights reserved.Confidentiality NoticeThe information contained herein is proprietary and confidential and is being providedsubject to the condition that (i) it be held in confidence except to the extent requiredotherwise by law and (ii) it will be used only for the purposes described herein. Any thirdparty that is given access to this information shall be similarly bound in writing.Trademark NoticeItron is a registered trademark of Itron, Inc.All other product names and logos in this documentation are used for identification purposesonly and may be trademarks or registered trademarks of their respective companies.SuggestionsFor more information about Itron or Itron products, see www.itron.com.If you have questions or comments about the software or hardware product, contact ItronTechnical Support Services.Contact• Email: support@itron.com• Internet: support.itron.com• Telephone Itron Technical Support North America: 1-877-487-6602For technical support contact information by region, go to www.itron.com and select yourcountry and language.
ContentsChapter 1 Important Safety and Compliance Information.............................. 1FCC Part 15 Rules................................................................................................................................................ 1Lithium battery safety........................................................................................................................................... 2Modications and repairs..................................................................................................................................... 2Disconnecting power............................................................................................................................................ 2Electromagnetic compatibility...............................................................................................................................3Electrostatic discharge..........................................................................................................................................3Drop height limitation............................................................................................................................................3Chapter 2 About the OpenWay Riva Remote Module......................................4OpenWay Riva remote module description.......................................................................................................... 5Related documents...............................................................................................................................................5Itron Security Manager (ISM)................................................................................................................................ 5Enabling OpenWay Riva remote module security......................................................................................6Battery life............................................................................................................................................................. 6OpenWay Riva remote module transmission modes............................................................................................6Operating modes.................................................................................................................................................. 6Error and warning ags.........................................................................................................................................7Chapter 3 Initializing and Connecting the OpenWay Riva RemoteModule............................................................................................................... 9Initializing, Programming, and Connecting the OpenWay Riva remote module................................................... 9Programming ....................................................................................................................................................... 9Connecting the remote water module to an encoder-type register....................................................................10Connecting the remote module to a pulser-type register................................................................................... 11Connecting the remote module using an extension cable................................................................................. 12Verifying OpenWay Riva remote module operation............................................................................................ 12Chapter 4 Mounting the OpenWay Riva Remote Module..............................13Remote module mounting accessories.............................................................................................................. 13Installing the module cable strain relief...............................................................................................................14Securing the remote module cable strain relief........................................................................................14Attaching the backplate...................................................................................................................................... 15Attaching the backplate........................................................................................................................... 16Pipe Mount Installation....................................................................................................................................... 17Mounting the pipe bracket on a vertical pipe.......................................................................................... 17Adapter plate mounting positions.....................................................................................................18Mounting the remote module on the adapter plate.......................................................................... 19Optional Riva Leak Sensor installation............................................................................................................... 20Connecting the Leak Sensor to the OpenWay Riva Water Remote Module............................................21Riva Leak Sensor installation equipment..........................................................................................21Pipe preparation................................................................................................................................21Installing the Leak Sensor.................................................................................................................21Connecting the SET valve to the remote Riva water module............................................................................. 23Completing the SET valve wire connections............................................................................................23OW Riva Remote Water Module Installation Guide, TDC-1687-000 iiiProprietary and Confidential
Remote mount installation.................................................................................................................................. 23Installing the OpenWay Riva remote module on a at surface................................................................ 23Direct-mounting the module to the meter register .............................................................................................25Direct-mounting on the ABB Scancoder, InVision, or Digital Direct-Mount.............................................26Direct-mounting to a Badger Direct-Mount register................................................................................ 28Chapter 5 Using the Itron Cable Armor...........................................................31Installing the Itron cable armor .......................................................................................................................... 31Chapter 6 Troubleshooting............................................................................... 33OW Riva Remote Water Module Installation Guide, TDC-1687-000 ivProprietary and Confidential
Chapter 1 Important Safety and ComplianceInformationThis section provides important information for your safety and product compliance.FCC Part 15 RulesThis device complies with Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation.Operation is subject to the following two conditions:• This device may not cause harmful interference.• This device must accept any interference that may cause undesirable operation.This device must be permanently mounted such that it retains a distance of 20 centimeters(7.9 inches) from all persons in order to comply with FCC RF exposure levels.USA, FCC Class B-Part 15This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiveris connected.• Consult the dealer or an experienced radio or TV technician for help.Compliance Statement CanadaThis device complies with Innovation, Scienceand Economic Development Canada (ISED)license-exempt RSS standard(s). Operation issubject to the following two conditions: (1) thisdevice may not cause interference (2) thisdevice must accept any interference, includinginterference that may cause undesiredoperation of the device.Déclaration de ConformitéLe présent appareil est conforme aux CNRd'Industrie Canada applicables aux appareilsradio exempts de licence. L'exploitation estautorisée aux deux conditions suivantes: (1)l'appareil ne doit pas produire de brouillage, (2)l'utilisateur de l'appareil doit accepter toutbrouillage radioélectrique subi, même si lebrouillage est susceptible d'en compromettre lefonctionnement.OW Riva Remote Water Module Installation Guide, TDC-1687-000 1Proprietary and Confidential
Under Innovation, Science and EconomicDevelopment Canada (ISED) regulations, thisradio transmitter may only operate using anantenna of a type and maximum (or lesser) gainapproved for the transmitter by IndustryCanada. To reduce potential radio interferenceto other users, the antenna type and its gainshould be so chosen that the equivalentisotropically radiated power (e.i.r.p.) is not morethan that necessary for successfulcommunication.Conformément à la réglementation d'IndustrieCanada, le présent émetteur radio peutfonctionner avec une antenne d'un type et d'ungain maximal (ou inférieur) approuvé pourl'émetteur par Industrie Canada. Dans le but deréduire les risques de brouillage radioélectriqueà l'intention des autres utilisateurs, il faut choisirle type d'antenne et son gain de sorte que lapuissance isotrope rayonnée équivalente(p.i.r.e.) ne dépasse pas l'intensité nécessaire àl'établissement d'une communicationsatisfaisante.Modifications and RepairsTo ensure system performance, this device and antenna shall not be changed or modifiedwithout the expressed approval of Itron. Per FCC rules, unapproved modifications or operationbeyond or in conflict with these instructions for use could void the user's authority to operate theequipment.Lithium battery safetyWarning: Follow these procedures to avoid injury to avoid injury to yourself orothers:•The lithium battery may cause a fire or chemical burn if it is not disposed ofproperly.• Do not recharge, disassemble, heat above 100° Celsius (212° Fahrenheit),crush, expose to water, or incinerate the lithium battery.• Keep the lithium battery away from children.• Fire, explsion, and severe burn hazard.Modifications and repairsWarning: This unit cannot be modified and is not repairable. Attempts to modifyor repair this module will void the warranty.Disconnecting powerWarning: Qualified technicians: during service, disconnect power to preventignition of flammable or combustible atmospheres.Important Safety and Compliance InformationOW Riva Remote Water Module Installation Guide, TDC-1687-000 2Proprietary and Confidential
Electromagnetic compatibilityWarning: ELECTROMAGNETIC COMPATIBILITYUse only approved accessories with this equipmemt. Unapproved modificationsor operation beyond or in conflict with these instructions for use may voidauthorization by the authorities to operate the equipment.Electrostatic dischargeWarning: Internal circuit card components can be sensitive to electrostaticdischarge. Before installation, discharge electrostatic buildup by touching a metalwater pipe or other earth-grounded metal object prior to touching the meter body,register housing, or water module.Drop height limitationWarning: ERT modules contain sensitive electronic components which can bedamaged if the module is dropped from heights greater than 36 inches. Productwarranty coverage is contingent on not exceeding this drop height limitation.Important Safety and Compliance InformationOW Riva Remote Water Module Installation Guide, TDC-1687-000 3Proprietary and Confidential
Chapter 2 About the OpenWay Riva RemoteModuleOpenWay Riva remote modules are high-power radio frequency transmitting modules thatattach to water registers/meters to collect consumption usage and tamper data. TheOpenWay Riva remote module is an IPv6-compliant endpoint designated to communicateover the ItronOpenWay Riva multi-purpose IoT solution; Itron Riva Network or the legacyChoiceConnect network. The Riva Water module transmits in ChoiceConnect Mobile,ChoiceConnect Hard-to-Read Mobile, ChoiceConnect High Power Mobile, or OpenWayRiva Network mode.The OpenWay Riva remote modules ship from the factory in Factory Mode which preventsunwanted radio transmissions during transit. After installation, the OpenWay Riva moduleautomatically detects the attached register model elimating the need to program themodule. Over-the-air firmware downloads allow the utility access to the latest featureswithout the need to visit each installation.The remote water modules support protocols for a variety of major meter manufacturer'sregisters. Refer to the Water Meter and Telemetry Module Compatibility List(PUB-0063-002), for the list of supported meters and registers.OpenWay Riva remote water modules feature the following capabilities:• Datalogging The Riva Water module stores 160 days of hourly data in network systemmode.• Leak Detection and Reverse Flow Detection. OpenWay Riva remote modules featurerobust algorithms that provide Leak and Reverse Flow Detection.• (Optional) OpenWay Riva Leak Sensor◦ The optional Riva Leak Sensor analyzes water flow sound patterns to detect waterleaks. Leak sensor analysis data is uploaded to the mlogonline Network LeakMonitoring online portal. Systems with optional Riva Leak Sensor devices access leakinformation through a utility-specific, secure mlogonline portal (for more information,see the mlogonline Network Leak Monitoring System User Guide TDC-0792-XXX).• (Optional) Telemetry Devices◦ Optional remote water disconnect valves provide water utilities with a non-intrusivemeans of managing customer disconnects and reconnects that traditionally requiredon-site visits. The remotely-controlled disconnect valve helps lower the utility's costs byeliminating routine move-in/move-out service calls.Note: Remote water disconnect operation requires an OpenWay Riva remote module withItron Security Manager (ISM) enabled. To learn more about enabling enhanced security, seethe Field Deployment Manager Endpoint Tools Mobile Application Guide (TDC-0934-XXX).OW Riva Remote Water Module Installation Guide, TDC-1687-000 4Proprietary and Confidential
OpenWay Riva remote module descriptionOpenWay Riva remote module description Itron part number10-inch flying lead ERW-1601-002Related documentsDocument description Itron part numberOpenWay Riva Water Remote Module Installation Guide TDC-1687-XXXOpenWay Riva Water Pit Module Installation Guide TDC-1666-XXXOpenWay Collection Manager Operational GuidelinesOpenWay Riva Events and Exceptions Reference GuideField Deployment Manager Endpoint Tools MobileApplication GuideTDC-0934-XXXField Deployment Manager Field Representative's Guide TDC-0936-XXX900 MHz Belt-Clip Radio User's Guide TDC-0889-XXXFC300 Getting Started Guide TDC-0898-XXXFC200 Series Getting Started Guide TDC-0598-XXXItron Mobile Radio Quick Reference GuideWater Module Products Ordering Guide PUB-0063-001Water Meter and Telemetry Module Compatibility List PUB-0063-002mlogonline™ Network Leak Monitoring System User Guide TDC-0792-XXXNote: XXX designates the document revision and is subject to change without notice.Itron Security Manager (ISM)Users have the option of enabling enhanced security in remote water modules. ItronSecurity Manager (ISM) is a feature of the OpenWay Riva system that ensures certain watermodule commands are controlled through secure radio communications between thehandheld computer or Mobile Collector and the remote water module.There are two fundamental security processes used in the ChoiceConnect system to ensureconfidentiality and validity of secured commands.•Authentication. Authentication is the process of confirming that an artifact is genuine orvalid. Authentication in the OpenWay Riva remote module is the process of verifying arequest is from a valid source and in its original form.•Encryption. Encryption is the process of transforming information to make it unreadableto anyone who does not have a valid security key. There are two types of encryption,symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt orencrypt information. Asymmetric encryption uses a private key to encrypt and a publicAbout the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 5Proprietary and Confidential
key to decrypt. Data transmissions over the network are protected using AES-256encryption.Enabling OpenWay Riva remote module securityEach OpenWay Riva remote module ships from the Itron factory with a utility factory securitykey. The presence of this utility factory key does not enable security. To utilize the module'ssecurity feature, the installer must use an Itron programming device (FC200SR, FC300) thatis configured with the corresponding security key for that particular OpenWay Riva remotemodule. Initial key exchange commands are secured using the utility factory key. For moreinformation about programming the water module, see the FDM Endpoint Tools MobileApplication Guide (TDC-0934).Battery lifePowered by four non-replaceable, long-life lithium batteries, the OpenWay Riva remotemodule has an expected battery life of 20 years. OpenWay Riva water modules include abattery replacement alarm that helps utilities plan and manage field module replacements.OpenWay Riva remote module transmission modesThe OpenWay Riva water module is an IPv6 Wisun compliant device that operates inChoiceConnect mobile or OpenWay Riva Network mode.In ChoiceConnect mobile mode, the module transmits every nine seconds over mulitple RFchannels to report on:• meter register value• cut cable or communication error tamper(s)• reverse flow (encoder version selected)• system leak status• low battery indicatorIn OpenWay Riva Network mode, the module reports four interrogation cycles daily. Eachinterrogation collects six hours of interval and event data. The OpenWay Riva water modulealso sends a local access beacon message every 60 seconds that allows users to gathercontingency readings locally when needed.The OpenWay Riva water module uses the 908-924 MHz ISM frequency band and does notrequire an FCC license to read OpenWay Riva remote modules.Operating modesThe OpenWay Riva remote module has three standard operating modes.About the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 6Proprietary and Confidential
1. Factory mode• OpenWay Riva remote modules are shipped from the factory in factory mode.• The module's transmitter is turned off.• The module's receiver is bubbling-up to listen for a programming command.• OpenWay Riva remote modules will attempt to read the register every hour.• Register Error Detected and Register Error tamper flags may be set when a register isnot connected.• If the OpenWay Riva remote module reads a connected register, the moduleautomatically moves to run mode.2. Run mode• OpenWay Riva remote modules normal operation mode.• The module's transmitted message is dependent on its factory settings for standardconsumption + messages (SCM+).• For SCM+, the remote water module default bubble-up rate is 10 seconds.3. Quiet mode• Meter manufacturers can configure the remote water module for quiet mode afterprogramming and direct mounting the remote water module in a factory.• The remote water module is awakened from quiet mode and enters run mode in one oftwo ways:◦ Counting two pulses. The pulses are counted internal to the OpenWay Riva remotemodule while it is in quiet mode.◦ Receiving a two-way command, such as a Read ERT using FDM.If a remote water module installed in quiet mode is not bubbling up SCM+ messages, itmay be due to zero consumption on the remote water module, such as a vacant orvacation home. Initiate a two-way command (for example, perform a Read ERT withFDM) before removing the unit.Error and warning flagsFor OpenWay Riva modules reporting in ChoiceConnect 100S mode.Register Error DetectedRegister Error Detected indicates that the OpenWay Riva remote module is notcommunicating with the register/meter. The tamper flag automatically clears after the watermodule receives a successful read from the register.Note: The Register Error Detected flag may be an indicator of a damaged register.Extended Tamper Flag (retrievable with two-way communication).• Low Battery Warning. The OpenWay Riva remote modules include a battery lifeestimator. The estimator is based on the number of data packets sent at the variouspower levels and the age (self-discharge) of the water module. The low battery warningAbout the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 7Proprietary and Confidential
allows the utility to easily identify which water modules are nearing end-of-life in a mixedpopulation and gives the utility the opportunity to schedule replacement.Note: The low battery warning is a single flag that is set when the battery has less than10% remaining capacity, which typically corresponds to 2 years of battery life remaining.Battery life is evaluated daily at midnight.•Register Error Flag◦ The Register Error flag sets if the Register Error Detected flag is active for 24 hours.◦ The Register Error Flag remains active for 40 days in Mobile mode.For OpenWay Riva modules operating in OpenWay Riva Network mode.The Riva Water module reports the tampers available in ChoiceConnect systems as well asextended meter alarms provided by new solid-state and electronic meters. The extendedalarms include:• Empty pipe• Temperature• High/low pressure• High flow• Meter low battery• Meter tampering• Reverse flow• Zero consumptionAbout the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 8Proprietary and Confidential
Chapter 3 Initializing and Connecting theOpenWay Riva Remote ModuleThis chapter provides the instructions to initialize and connect the remote water module tothe meter or register.Requirements are based on the network system mode. The OpenWay Riva remote watermodule's auto-sensing technology eliminates the need to program the module at the time ofinstallation. The module automatically detects the connected register type.Initializing, Programming, and Connecting theOpenWay Riva remote moduleCaution: To obtain an immediate reading, initialize the OpenWay Riva remotemodule with an approved handheld computer. Failure to initialize the remotewater module may delay the initial reading up to one hour.• To initialize the OpenWay Riva remote module immediately, use one of the followinghandheld computers running Field Deployment Manager (FDM) version 4.0 or later.◦ FC200SR handheld computer (Itron part number FC2-0005-004 or FC2-0006-004)◦ FC300SR handheld computer◦ 900 MHz Belt Clip Radio◦ Itron Mobile Radio (IMR)• For normal activation, connect the OpenWay Riva remote module to the water meterregister. The water module polls for a register every hour. The OpenWay Riva remotemodule automatically activates after it detects a register.ProgrammingConsider the following when the OpenWay Riva remote module is programmed:• The consumption values are not programmable. (Programmable parameters includevalues like ID and register type.)• Programming the module will move the remote water module into the specified operatingmode.• If the remote water module is not programmed, the module will attempt to read theregister every hour and will wake up in default Mobile Handheld mode when a register isfound.Use an FC200SR or FC300SR handheld, 900 MHz Belt Clip Radio, or Itron Mobile Radiorunning Field Deployment Manager (FDM) v4.0 or higher or FDM Tools v4.0 or higherOW Riva Remote Water Module Installation Guide, TDC-1687-000 9Proprietary and Confidential
software and your utility's programming configuration file to program the OpenWay Rivaremote module.Note: Do not program the OpenWay Riva remote module until it is connected to the watermeter register.Refer to the Field Deployment Manager Endpoint Tools Mobile Application Guide(TDC-0934) for programming information.After programming, the module enters the selected operating mode and begins bubbling-upspecified messages at the selected rate.Caution:• The FC200SR, FC300SR, 900MHz Belt Clip Radio, or Itron Mobile Radio arethe only devices that support programming for the OpenWay Riva remotemodule endpoint.• The OpenWay Riva remote module and programmer should be a minimum of12-inches apart while programming.• Do not place the programmer antenna directly on the OpenWay Riva remotemodule.Connecting the remote water module to an encoder-type registerConnect the wires from the remote water module to the register screw terminals accordingto the following table.Note: Itron recommends 19-26 guage, pre-bonded or solid conductor wire with a maximumdiameter of .082" (individual wire insulation). The use of un-bonded wire may produce anunreliable connection when using gel caps for joining wires.Remote module wire colorBrown(data)Gray(power/clock)Yellow(ground)Register manufacturer Register screw color designatorBadger ADE, E Series, HR E LCD,HR E MechanicalGreen Red BlackBadger M5000 Mag Meter Green terminal: Out4+Red terminal: Input + Black Input - and Out4 -Diehl Meter Hydrus (flying leadcable)Green White BrownElster AMCO Invision, Scancoder,AquaMaster, AquaMaster IIIRed Green BlackElster AMCO SM 700 (SevernTrent), Q200 (Sensus protocol)Green Red BlackInitializing and Connecting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 10Proprietary and Confidential
Remote module wire colorBrown(data)Gray(power/clock)Yellow(ground)Register manufacturer Register screw color designatorElster AMCO evoQ4 Mag, evoQ4(Sensus Protocol) Red White BlackItron (Actaris) Cyble Coder Green Red BlackKamstrup flowIQ2100 Green Red BlackMasterMeter Acculinx, Octave Green Red BlackMcCrometer Green Red BlackMetron Farnier OER Green Red BlackMueller (Hersey) Translator, SSR Green Red BlackNeptune ProRead, ProRead Auto-Detect, E-Coder, ARB-V Red Black GreenPerformance ETR Green Red BlackRG3 Tomahawk Green Red BlackSensus ECR, ICE, iPERL, SRII Green Red BlackSiemens Mag MeterMag8000CT-7ME6820Mag8000-7ME681092 91 93Zenner (Hendey) ETR Green Red BlackConnecting the remote module to a pulser-typeregisterConnect the remote water module cable to the register according to the following table.Remote module wire colorBrown(signal)Gray(common)Yellow(tamper)Register manufacturer Register screw color designatorBadger RTR (3-wire) Red Black GreenBadger RTR (2-wire) Red Black No connectionBadger M5000 Mag Meter Red terminal: Out 1+ Black terminal: Out1-White terminal: Out1+Cadillac Meter CMAG/EMAGMagnetic Flow DO1/DO2 COM COMElster Digital Black Green RedElster V100T Black Red BlueItron (Actaris) Flostar (2-wire),Cyble Sensor Either wire Remaining wire must be connected to bothERT module wiresInitializing and Connecting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 11Proprietary and Confidential
Remote module wire colorBrown(signal)Gray(common)Yellow(tamper)Register manufacturer Register screw color designatorKrohne IFC Term B Term H Term BRG3 Tomahawk Green Black GreenSensus PMM Red Black Bare*Itron recommends terminating unconnected wires with a gel-cap connector to protect thebare wire end.Connecting the remote module using an extensioncableOrder the 25-foot inline connector extension cable assembly (CFG-0151-401) to extend thecable of the OpenWay Riva remote module.Verifying OpenWay Riva remote module operationUse one of the following programming devices to verify the remote water module is correctlyrecording consumption data.• FC200SR handheld computer• FC300SR handheld computer• 900 MHz Belt Clip Radio• Itron Mobile RadioNote:• Each handheld radio requires special setup and configuration parameters to successfullyread and program OpenWay Riva remote modules. Refer to the respective meter readingapplication for specific instructions.• When comparing the actual register value to that reported by the remote water module,please keep in mind the water module's consumption value is updated once an hourwhen it is in Run Mode.Caution: Verifying the remote water module operation requires an FC200SRhandheld computer, FC300 SR handheld computer, 900 MHz Belt Clip Radio, orItron Mobile Radio running FDM v4.0 or higher. Legacy Itron handheldprogramming devices cannot read the OpenWay Riva remote module.Initializing and Connecting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 12Proprietary and Confidential
Chapter 4 Mounting the OpenWay Riva RemoteModuleWarning: Internal circuit card components may be sensitive to electrostaticdischarge. Be careful not to touch any part of the meter body, register housing, orRiva module prior to discharging any static buildup on your person. To dischargeelectrostatic buildup, touch a grounded metal object such as the metal water pipeor an earth-grounded metal structure.Install the remote water modules using one of the following mounting options:OpenWay Riva remote module mounting optionsPipe mount The OpenWay Riva remote module mounts to apipe near the meter (see Pipe Mount Installation).This option requires the Remote Mount Kit andthe appropriate Pipe Mount Kit.Remote mount The OpenWay Riva remote module mounts to aflat surface and connects to the meter registerwith a cable up to 300 feet (see Remote MountInstallation). This option requires the RemoteMount Kit.Direct mount to the meterregisterThe water module mounts directly to a meterregister designed for OpenWay Riva remotemodule direct mounting. This installation does notrequire a mounting kit (see Direct-mounting theOpenWay Riva remote modules to the meterregister).Warning: Water modules contain sensitive electronic components which can bedamaged if the module is dropped from heights greater than 36 inches. Productwarranty coverage is contingent on not exceeding this drop height limitation.Remote module mounting accessoriesRemote module mounting accessoriesAccessory Part NumberRemote mount kit (OpenWay Riva Remote Module withtelemetry device)CFG-1300-003Pipe mount kitPipe mount kit for pipe diameters up to 4”Pipe mount kit for pipe diameters between 3/4” to 1-3/4”Pipe mount kit for pipe diameters between 1-5/16” to 2 ¼”CFG-0217-501CFG-0217-503CFG-0217-504OW Riva Remote Water Module Installation Guide, TDC-1687-000 13Proprietary and Confidential
Remote module mounting accessoriesAccessory Part NumberCable armor (see Appendix B for field retrofit installationinstructions)5 foot cable thin-insulation (with protective cover and cablearmor)5 foot cable thick-insulation (with protective cover and cablearmor)5 foot cable armor for field retrofitCFG-0151-006SSCFG-0151-010SSFAB-1302-001Direct mount screw packBulk 80 per bag122 per bagSCR-0010-005SCR-0010-004SCR-0010-001Installing the module cable strain reliefAfter you complete the water module to register connections, install a cable tie to the metercable just below the exposed colored lead wires on the cable insulation. The cable tieprovides a cable strain relief to reduce the risk of destructive tension on the lead wires.These materials are required to install the cable strain relief:• Remote mount kit• CFG-1300-003, dual cable ports for register connection and telemetry device connection• Side cutter pliers• Gel connector crimping tool• Cable tie gun• Torx T-15 screwdriverSecuring the remote module cable strain relief1. Wrap the cable tie around the meter register or secondary connection cable.2. Insert the pointed end of the cable tie into the receptacle end of the cable tie with theribbed edge facing in.3. Pull the pointed end of the cable tie until the cable tie is hand-tightened.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 14Proprietary and Confidential
4. Insert the excess cable tie into the cable tie gun. Pull the cable gun trigger to tighten andclip the excess cable tie. The cable tie gun shown in the illustration is equipped with a reddial that allows the user to set the cable tightening pressure of the cable gun.Note: If your cable tie gun is equipped with a dial to set the tightening pressure, set thepressure to ensure the cable tie is secure on the lead wire. After installation, the cable tiemust not move on the register or secondary lead wire.5. If your cable tie gun does not have a clipping feature, remove the cable tie from the cabletie gun. Using a side cutter pliers, clip the excess cable tie.6. Place the cable connection into the remote water module housing with the cable ties tothe inside.Attaching the backplateAfter the connections are made to the register and optional telemetry device, attach theOpenWay Riva remote module's backplate. Mount the OpenWay Riva water module afterthe backplate is attached.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 15Proprietary and Confidential
Attaching the backplate1. Route the register cable and leak sensor cable through the dual-port backplate. Ensurethe cable strain reliefs are inside the module housing and backplate assembly.2. Route the register cable through the bottom backplate cable cutout and leak sensor cablethrough the top backplate cable cutout.3. Align the remote module backplate with the mounting screw holes. Verifty the Itron logo isnot upside down.4. Insert a backplate mounting screw in one corner and tighten the screw two or three turns.Insert the remaining three screws and tighten each a few turns.5. Completely tighten all screws evenly in an alternating fashion.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 16Proprietary and Confidential
Pipe Mount InstallationThe OpenWay Riva remote module can mount on a pipe vertically, diagonally, orhorizontally using a Pipe Mounting Kit and Remote Mount Kit (see OpenWay Riva RemoteModule Accessories).Mounting the pipe bracket on a vertical pipeCaution: A vertical mounting position is important to maximize RF performance.Mount the ERT module with the module's label arrow pointing up. The module'sarrow must never point to either side or upside down. The module's tilt tamperfunctionality is designed to operate with the module installed vertically.1. Remove the pipe bracket and band clamp from the Pipe Bracket Installation Kit (Itron partnumber CFG-0005-003. Pipe brackets may be black or gray. These instructions show ablack pipe bracket.)2. Loosen the band clamp screw until the end of the band releases.3. Push the end of the clamp's band through the holes in the pipe bracket. The pipe bracketmust be oriented as shown below.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 17Proprietary and Confidential
4. Place the band clamp around the pipe. The band will loosely wrap around the pipe.5. Push the end of the band through the band clamp screw assembly. Turn the bandclamp's screw assembly to fit into the pipe bracket opening. Tighten the clamp screw untilthe band clamp is secure on the pipe.Caution: The pipe bracket must fit firmly against the pipe to prevent slippage.Adapter plate mounting positionsThe installation procedure in the previous section shows how to mount the adapter plate ona vertical pipe.The following pictures show the adapter plate on 45-degree angle and horizontal pipes.Regardless of the angle of the pipe, the adapter plate mounting lug (1) must always be atthe top.If the pipe is at a 45-degree angle up to the right, install the adapter plate with the mountingscrews (2) as shown in the pictures below.If the pipe is at a 45-degrees angle up to the left, install the adapter plate as shown in thepictures below.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 18Proprietary and Confidential
If the pipe is horizontal, install the adapter plate as shown in the pictures below.Mounting the remote module on the adapter plate1. Locate the two 1-inch remote water module mounting screws in the pipe mount kit.2. Slide the remote water module back cover onto the adapter, pushing up to secure the lugadapter in the lug slot.3. Install the two 1-inch remote water module mounting screws.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 19Proprietary and Confidential
4. Tighten the screws to 9 to 12 inch-pounds of torque.Optional Riva Leak Sensor installationThis section describes installation of the OpenWay Riva Leak Sensor in a OpenWay RivaWater system.The water module stores 20 days of Riva Leak Sensor data. On the 21st day, the modulebegins to write over stored data in a first in, first out manner.The module automatically detects the presence of connected Riva Leak Sensor. The pitmodule automatically detects the sensor within 22.5 minutes and begins reading the sensordata. To immediately detect the Riva Leak Sensor and begin reading data, perform a CheckERT with a handheld computer running FDM software.Riva Leak Sensors mount on a water service pipe or meter insetter (meter horn) andconnect to the telemetry connector on the pit module. For more information, see Connectingthe Riva Leak Sensor to the module. The mounting bracket shipped with the Riva LeakSensor accommodates an (up to) 1-1/2-inch OD pipe. An optional mounting bracket isavailable for pipe sizes (up to 2 1/2-inch OD).Caution: If the OpenWay Riva pit module is installed to enable communcationsfor the Riva Leak Sensor but a register is not connected, replace the registerconnector's cover (2) with the environmental cover removed from the bluetelemetry connector (1) to protect the register connector.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 20Proprietary and Confidential
Connecting the Leak Sensor to the OpenWay Riva WaterRemote ModuleConnect the ERT modules flying lead wires to the Riva Leak Sensor (using gel capconnectors, see Using Gel Cap Connectors) matching wire colors to complete the threeconnections.Note: If the ERT module will mount on the exterior of the house but the Leak Sensor is on apipe on the interior, the Leak Sensor cable must run through a hole in the wall beforeconnecting it to the ERT module.Caution: Extension cable lengths must not exceed 300 ft. Extension cabling fromItron is stranded, tinned, and pre-bonded for reliability and proper connection togel cap connectors. Extension cabling manufactured by non-approved Itronmanufacturers may result in unreliable and problematic connections. ContactItron Support for more information.Riva Leak Sensor installation equipmentFor a list of Riva Leak Sensor installation equipment, refer to the Water ERT ProductsOrdering Guide PUB-0063-001.Pipe preparationClean any dust or dirt from the pipe to facilitate direct contact with the Riva Leak Sensorsurface.Installing the Leak Sensor1. Select a mounting location within 5-feet of the water module.2. Verify the pipe’s mounting surface is free from dirt and debris.3. Mount the sensor mounting clamp on the pipe on the water input side of the meter.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 21Proprietary and Confidential
Caution: Mount the Riva Leak Sensor on the water input side of the meter.Failure to follow this mounting requirement could result in errors in the leakdetection data. Installation requires Itron mounting hardware. Repair costs andservice charges relating to the use on non-compliant mounting hardware willbe charged to the customer. Contact Itron Support for more information.Note: Do not mount the leak sensor on a pipe coupler, joint, or nut.4. Align the Riva Leak Sensor mounting lock pin with the pin receptacle on the Riva LeakSensor mounting base and insert the sensor.5. Turn the Riva Leak Sensor to lock the sensor into place.Note: For Riva Leak Sensor installations on pipes up to 2-1/2 inches, use the optionallarger mounting bracket. For more information, see the Water Products Ordering GuidePUB-0063-001.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 22Proprietary and Confidential
Connecting the SET valve to the remote Riva watermoduleThe SET valve connects to the remote Riva water module orange, blue, and purple/whitewires.Completing the SET valve wire connections• Connect the remote water module wires to the SET valve wires following the connectionsshown in the SET Valve/remote water module wire connections table.SET valve to water module wiringRemote module wire color Blue Orange Purple/whiteSET shutoff valve wire color Green Red BlackRemote mount installationConnect the remote water module to the register as described in Initializing, Programming,and Connecting the OpenWay Riva Remote Module.Using a back plate, create a template by drilling through a back plate lug slot to mark theposition of the screw. Use the drilled back plate as your mounting template.The arrow on the remote water module must point up when installation is complete.Installing the OpenWay Riva remote module on a flatsurface1. Select an installation location.2. Using a back plate template, drill three pilot holes into the wall or other surface. The twobottom holes should be level.3. Screw a mounting screw for the lug slot into the surface, leaving approximately 1/8-inchof the screw protruding. The lug slot should slide over the screw with a tight fit.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 23Proprietary and Confidential
4. Slide the remote water module lug slot onto the mounting screw, pushing the remotewater module upward until the screw head is all the way into the slot.5. Screw the remote water module to the wall using the remaining two mounting screws.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 24Proprietary and Confidential
6. Insert a tamper seal over each mounting screw and drive into place with a nut driver or asimilar tool.Note: A tamper seal is fully seated when the top of the tamper seal is approximately 1/16inch below the top of the screw recess.7. Secure any excess cable using the provided cable ties.Direct-mounting the module to the meter registerDirect-mounting remote water modules to a meter register requires a register designed forthat purpose. This section describes remote water module installation for the following directmount registers:• Badger ADE and RTR• Elster/AMCO (ABB) Scancoder, InVISION, and DigitalWarning: Do not use the direct mounting method in a pit environment. Use awater module for pit environments. OpenWay Riva remote modules directmounted in a pit environment are not covered by the Itron warranty. Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 25Proprietary and Confidential
Direct-mounting on the ABB Scancoder, InVision, or DigitalDirect-MountNote: Verify you have an Elster/AMCO meter with a register designed for direct-mountremote water module.Note: Always install the remote water module right side up with the arrow on the housingpointed upward. The register may or may not be mounted on the meter when performing thefollowing steps.1. Push the hollow pin (1) completely out of its location and separate the remote watermodule mounting bracket (2) from the meter register collar (3).2. Strip 1/2-inch of insulation from the end of the brown, gray, and yellow wires.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 26Proprietary and Confidential
3. Place the remote water module on the mounting bracket and route the yellow, gray, andbrown wires through the opening.Note: A gasket is not required.4. Install four Torx-head mounting screws (Itron Part Number SCR-0010-005) as shownbelow. Hand-tighten each screw.5. Connect the remote water module wires to the register screw terminals following theremote water module to the Elster/AMCO meter register wire connections. After the wiresare connected, carefully tuck the connectors into the remote water module housing.Tighten all screws securely.Caution: Install the wires around the screws in a clockwise direction (asshown) or the wires may come out from under the screw heads as you tightenthem. Also, verify insulation is NOT compressed under the screw head, or thewire may not make good contact. 6. Install the module and mounting bracket on the meter register adapter collar.7. Replace the hollow pin (1) you removed in step 1.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 27Proprietary and Confidential
Direct-mounting to a Badger Direct-Mount registerNote: Verify you have a Badger meter with a register designed for direct mount OpenWayRiva remote modules.Note: Check the part number on the label to verify the module matches the meter. Alwaysinstall the module with the arrow on the housing pointing upward. The register may or maynot be mounted on the meter when performing the following steps.1. The remote water module has three wires that connect to the register:(1) brown insulated wire(2) yellow insulated wire(3) gray insulated wireNote: For an RTR register, tuck the unused yellow wire into the housing.2. Connect the remote water module wires to the register using gel-cap connectorsfollowing the remote water module to the Badger ADE register wire connections, (seeConnecting the OpenWay Riva remote module to a remote meter register). After thewires are connected, carefully tuck the connectors into the remote water module housing.3. To wire the OpenWay Riva remote module to the RTR 2-wire register, connect the remotewater module wires to the 2-wire register using gel-cap connectors. After the wires areconnected, carefully tuck the connectors into the remote water module housing.4. Place the remote water module on the register, ensuring the edge of the remote watermodule housing is seated properly around the perimeter of the register as shown below.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 28Proprietary and Confidential
Note: A gasket is not required.5. Install four Torx-head mounting screws (SCR-0010-005) and hand-tighten the screws.Warning: Use Itron mounting screws (SCR-0010-005). Using the wrongmounting screws could crack the plastic module housing.6. If you have not already done so, connect the register to the water meter and fully tightenthe mounting screw (1) as directed by Badger Meter.Note: Mount the register on the meter in one of four different positions with respect to thedirection of water flow (refer to the manufacturer's installation directions).Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 29Proprietary and Confidential
7. If the standard Torx screw is used (1), a wire seal is not necessary.If the optional slotted and drilled RTR screw is used, install a wire seal through the drilledscrew from (1) to (2), or as specified by utility policy.Mounting the OpenWay Riva Remote ModuleOW Riva Remote Water Module Installation Guide, TDC-1687-000 30Proprietary and Confidential
Chapter 5 Using the Itron Cable ArmorThis section describes the procedure for installing Itron cable armor in a field installation.The Itron cable armor provides a layer or protection for the module's cable jacket. Itroncable armor is available in five-foot sections.Warning: Itron cable armor is stainless steel and may have sharp edges. Usecaution when you are installing the cable armor.Important: If you remove the connection from the remote water module to install the cablearmor, you must use an Itron handheld to reprogram the water module using FDM EndpointTools. Perform a Check Endpoint function (with FDM Endpoint Tools) after you reprogramthe module to verify communication with the meter register.Installing the Itron cable armor1. Remove the installed remote water module.Note: Itron strongly recommends you keep the remote water module connected to theregister during cable armor installation.2. Cut a two to three inch strip of electrical tape.3. Wrap the entire piece of electrical tape around the remote water module cable near theremote water module.4. Beginning over the installed electrical tape, twist the Itron cable armor onto the remotewater module cable using a right-handed twist.Important: You must twist—not wrap—the cable armor onto the remote water modulecable. Wrapping the cable armor can cause the stainless steel jacket to warp.OW Riva Remote Water Module Installation Guide, TDC-1687-000 31Proprietary and Confidential
Warning: You must begin wrapping the cable armor over portion of the cableprotected by the electrical tape. If you do twist the cable armor onto theremote water module cable on the protected portion of the remote watermodule cable, you could damage the module's cable. A cut cable could causean remote water module/register communication failure.5. Continue to twist the cable armor onto the remote water module cable until the cablearmor covers the entire cable.6. Remove any leftover materials from the customer premises. Discard or recycle leftovermaterials.Using the Itron Cable ArmorOW Riva Remote Water Module Installation Guide, TDC-1687-000 32Proprietary and Confidential
Chapter 6 TroubleshootingThis information will help you troubleshoot issues related to the OpenWay Riva RemoteModule.The following table describes possible issues and provides suggested actions to resolve theissue.Issue ActionCannot program the OpenWay Riva remotemodule.Check the programming device and softwareversion. Program remote water module usingthe FC300 handheld computer running FieldDeployment Manager (FDM) software v 4.0 orhigher.Cannot read the OpenWay Riva remotemodule.A remote water module that is not programmedwill not transmit an SCM+. Reprogram theremote water module and perform a reread. If aremote water module is not initiallyprogrammed, it will not bubble-up and listen foran SCM+.The OpenWay Riva remote module is reportingan invalid read.A remote water module that has set theRegister Error flag will cause an Invalid Read todisplay in the FDM Consumption field.Marginal readability due to the OpenWay Rivaremote module location (for example, a remotewater module deep inside a pit).Consider reprogramming the remote watermodule for Hard-to-Read (H2R) mode. Thisincreases the output to high power levels.Note This mode will reduce battery life.The handheld programmer is locked up andbutton presses produce no response.Soft boot the handheld by pressing and holdingbuttons A and B until the screen fades. Releasethe buttons and allow the handheld to reboot.OW Riva Remote Water Module Installation Guide, TDC-1687-000 33Proprietary and Confidential

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