Intermec Technologies CK3DDIB CK3 Series Handheld Computer User Manual CK3UM

Intermec Technologies Corporation CK3 Series Handheld Computer CK3UM

User Manual

CK3Mobile ComputerCK3a1, CK3n1User’s Manual
ii CK3 Mobile Computer User’s ManualIntermec Technologies CorporationWorldwide Headquarters6001 36th Ave.W.Everett, WA 98203U.S.A.www.intermec.comThe information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.© 2008 by Intermec Technologies Corporation. All rights reserved.The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.There are U.S. and foreign patents as well as U.S. and foreign patents pending.Wi-Fi is a registered certification mark of the Wi-Fi Alliance.Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:Regex++, Index. (Version 3.31, 16th Dec 2001)Copyright © 1998-2001 Dr John MaddockPermission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.iTalkie is a trademark of TABLETmedia, Inc.
ContentsCK3 Mobile Computer User’s Manual iiiContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiGlobal Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiWarranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiWeb Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiTelephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiService Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiWho Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixRelated Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixPatent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x1 Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Contentsiv CK3 Mobile Computer User’s ManualScanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 18Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . .19Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Connecting and Configuring the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Configuring the CK3 With Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . .28Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Configuring 802.11a/b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . .29Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Configuring Bluetooth Communications for Wireless Printing . . . . . . 32Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 33Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . .34Viewing Detailed 802.11a/b/g Radio Connection Information . . . . . . . . . . . . . . . 35Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . 44Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .503 Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . .54Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 54Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . .56
ContentsCK3 Mobile Computer User’s Manual vFreeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . .634 Troubleshooting and Maintaining the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . 65Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Understanding ISpyWiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96C Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Contentsvi CK3 Mobile Computer User’s Manual
Before You BeginCK3 Mobile Computer User’s Manual viiBefore You BeginThis section provides you with safety information, technical support information, and sources for additional product information.Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.This section explains how to identify and understand warnings, cautions, and notes that are in this document. Global Services and SupportWarranty InformationTo understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
Before You Beginviii CK3 Mobile Computer User’s ManualDisclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.Web SupportVisit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.Telephone SupportIn the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.Service Location SupportFor the most current listing of service locations, click Support >Returns and Repairs > Repair Locations.For technical support in South Korea, use the after service locations listed below:AWOO Systems102-1304 SK Ventium522 Dangjung-dongGunpo-si, Gyeonggi-do Korea, South 435-776Contact: Mr. Sinbum KangTelephone: +82-31-436-1191E-mail: mjyun@awoo.co.kr
Before You BeginCK3 Mobile Computer User’s Manual ixIN Information System PTD LTD6th FloorDaegu Venture Center Bldg 95Shinchun 3 DongDonggu, Daegu City, KoreaE-mail: jmyou@idif.co.kr or korlim@gw.idif.co.krWho Should Read This ManualThis manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it.Before you work with the CK3, you should be familiar with your network and general networking terms, such as IP address.Related DocumentsThe Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.To download documents1Visit the Intermec web site at www.intermec.com.2Click Support > Manuals.3In the Select a Product field, choose the product whose documentation you want to download.To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Before You Beginx CK3 Mobile Computer User’s ManualPatent InformationProduct is covered by one or more of the following patents: 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137; 7121467.Docking station or device: 5052943; 5195183; 5317691; 5331580; 5544010; 5644471.There may be other U.S. and foreign patents pending.
11Using the ComputerThis chapter introduces the CK3 Mobile Computer with Windows® Mobile® 6.1 and contains these topics:•Introducing the CK3 Mobile Computer•Using the Battery•Using the Keypad •Understanding the Audio Features•Using the Touch Screen•Understanding the Status LEDs•Scanning Bar Codes•Using a microSD Card
Chapter 1 — Using the Computer2 CK3 Mobile Computer User’s ManualIntroducing the CK3 Mobile ComputerThe Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft® Windows® Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.CK3 Mobile ComputerThe CK3 is available with the following features:•802.11a/b/g and Bluetooth® radio, standardPower buttonDocking connectorScan buttonTethered stylusStatus LEDsThe CK3 Mobile Computer with an DDIB 802.11a/b/g radio installed is Wi-Fi® certified for interoperability with other 802.11a/b/g wireless LAN devices.Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CK3. For help, contact your local Intermec representative.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 3•128 MB DRAM, 64 MB Flash•512 MB embedded SD Mass Storage Card•Alphanumeric or numeric keypad•Imaging options: •EV12 linear imager•EA20X extended range area imager•EX25 near-far range area imager •Intermec Client Pack (Optional):•Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications•Intermec BrowserUse this manual to understand how to use the features and options available on the CK3. For information about Windows Mobile 6.1 applications installed on the CK3, refer to the online help.Using the BatteryThe CK3 uses an AB17 standard or AB18 extended battery as its main power source. The standard battery has an 7.4 Watt hour capacity, and the extended battery has a 18.8 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage.You must fully charge the battery before you can use the CK3. When you change the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 10 minutes.The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children.If you fail to replace the low battery immediately, you may lose important data or applications.
Chapter 1 — Using the Computer4 CK3 Mobile Computer User’s ManualFor replacement batteries, contact your Intermec representative. Charging the BatteryMake sure you fully charge the AB17 or AB18 battery before you use your CK3. You can charge the battery before or after you install it in the CK3. A fully discharged battery charges in approximately 4 (AB17) to 7 (AB18) hours.To charge the battery•Insert the battery into the battery bay of the AD20 single dock, or insert up to four batteries into the AC20 quad battery charger.Or,•Install the battery in the CK3 and insert the CK3 into the AD20 single dock, AD21 ethernet multidock, AD22 charge-only multidock, or AV10 vehicle dock.Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories.Removing and Installing the BatteryTo maximize the time allowed to replace the main battery pack, put the CK3 in suspend mode before removing the battery pack.Note: If the CK3 is not using external power and you remove the battery pack, the CK3 goes into Suspend mode.Charging Times for CK3 BatteriesCK3 Charging Accessory AB17 Charging Time AB18 Charging TimeAC20 quad battery charger up to 4 hours up to 6 hoursAD20 single dock up to 4 hours up to 6 to 7 hoursAD21 ethernet multidock up to 4 hours up to 7 hoursAD22 charge-only multidock up to 4 hours up to 7 hoursAV10 vehicle dock up to 4 hours up to 7 hours
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 5To remove and install the battery1Press and hold for about 2 seconds. When you release , the CK3 goes into suspend mode.2If necessary, disconnect the handstrap from the bottom of the CK3.3Press the battery release tab toward the battery until the battery releases, and then lift it away from the CK3.4Insert the battery into the CK3, and press down on the battery until it clicks into place.Maximizing Battery LifeBatteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CK3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.Battery Conservation TipsWhen You Want To: Do This to Save Battery Power:Operate the CK3 and the Low Battery status icon appears or the Battery light comes on.Press to turn off the CK3. Remove the battery and insert another fully charged battery within 10 minutes or you may lose data. Or, you can connect the CK3 to an external power source.Stop using the CK3 for 5 minutes or longer.Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press to turn off the CK3.Store the CK3 for more than a day.If you are storing the CK3 for a few days, like over the weekend, install the charged battery or attach the CK3 to a power source.If you are storing the CK3 for longer, remove and charge the battery, then store both the battery and the CK3 in a cool location.If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.
Chapter 1 — Using the Computer6 CK3 Mobile Computer User’s ManualChecking the Battery StatusThe easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3. The Battery Status LED below your CK3 display indicates the charging status of your battery.Store the battery outside the CK3.Store the batteries in a charger.Battery Conservation Tips (continued)When You Want To: Do This to Save Battery Power:Battery Icon StatusIcon StatusBattery is fully charged.Battery has a medium charge. You should be able to work for several more hours before changing batteries.Battery is low. You need to replace the battery soon.Battery is critically low. You need to replace the battery now.Battery is charging.Understanding the Battery Status LED LED State DescriptionSteady green when the CK3 is connected to external powerThe battery is more than 95% charged.Blinking red The battery is low. CK3 goes into Suspend mode. Charge or replace the battery.Steady red when the CK3 is connected to external powerThe battery is charging.Steady red when the CK3 is not connected to external powerThe software is not working properly.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 7Using the Keypad Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/idl.The CK3 comes with an alphanumeric keypad or a numeric keypad.CK3 Alphanumeric Keypad CK3 Numeric KeypadThe full alphabetic keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.Steady amber The battery is missing or is unable to charge because the temperature is outside of the charging range.Off The CK3 is not on external power and the battery is operating normally.Understanding the Battery Status LED (continued) LED State DescriptionShiftShiftCapsCapsF6F6F7F7F8F8F9F9F10F10F11F11F12F12F13F13F14F14F15F15F16F16F17F17F18F18F19F19F20F20F21F21F22F22F23F23F24F24Enter.SpSpPTTPTTFldExitFldExit7EscEscF1F1F2F2F3F3F4F4F5F5894561230ABCDFGHILMNOPREKQSTUVWXYZJN O P Q RS T U VX Y ZWAEDHKBFILCGJMF13F13F14F14F15F15F16F16F18F18F17F17F19F19F20F20F21F21F22F22F23F23F24F24EnterEnterShiftShiftCapsCapsSpaceSpacePTTPTT7 8 94 5 61 2 30Esc.F2F2F3F3F4F4F5F5F7F7F11F11F12F12F9F9F8F8F10F10F6F6F1F1FldExit
Chapter 1 — Using the Computer8 CK3 Mobile Computer User’s ManualThe numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. Using the Color-Coded KeysEach keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys: the orange key and the green key. Using the Color-Coded KeysYou Want to: Press: ExampleUse an orange character or function printed above a key. key (LED turns on) and then the key with the character or function printed above it (LED turns off).On the CK3 alphanumeric keypad, press and then to select the F18 function.Use a green character or function printed above a key. key (LED turns on) and then the key with the character or function printed above it (LED turns off).On the CK3 alphanumeric keypad, press and then to select the ok function.Lock the orange or green key to stay on. or and then to select the Shift function.On the CK3 alphanumeric keypad, press and then to select the Shift function. The green LED turns on and stays on.Unlock the green or orange key. or once. Press or once to unlock the key. The LED turns off.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 9Capitalizing CharactersYou can capitalize characters individually, or you can type all capital letters by enabling Caps Lock.To capitalize a single character•On the alphanumeric keypad, press the key, and then the key to select the Shift function. Press the key, and the character. •On the numeric keypad, press the key, and then the key to select the Shift function.To enable Caps Lock•On the alphanumeric keypad, press , then the key. Press again to disable the Caps Lock.•On the numeric keypad, press .The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode.To disable Caps Lock•Press the color modifier key again.For information on how to enter specific characters with keystrokes, see Appendix C, “Keypads and Keystrokes” on page 105.Using the Power ButtonWhen you press the Power button ( ), you put the CK3 into suspend mode. In this lower power mode, the CK3 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.Configuring the Backlight SettingsBy default, the CK3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.
Chapter 1 — Using the Computer10 CK3 Mobile Computer User’s ManualTo configure the backlight1Tap Start > Settings > the System tab > the Backlight icon > the Battery Power tab.2With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).You can also use Intermec Settings to configure the backlight settings.Understanding the Audio FeaturesThe CK3 has a speaker, a microphone, and multiple software tools for configuring the volume of sounds.Adjusting the Volume of the SpeakerYou can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, and very high (default). To adjust the volume of the speaker with the Volume icon1Tap the Volume ( ) icon at the top of the screen.2Use your stylus to adjust the volume slider.You can also use Intermec Settings to adjust the volume.Using the Push To Talk (PTT) FeatureYou can use the PTT feature to:•record audio on your CK3.•use your CK3 as a two-way radio.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 11Recording Audio on Your CK3You can use the PTT key in the upper right corner of the keypad to automatically record audio on your CK3. What happens when you press the PTT key depends on whether your CK3 is on or in suspend mode:•If your CK3 is on:•Press the PTT key to start the Note application in audio note mode.•Press and hold the PTT key to start the Note application in audio note mode and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter. To stop recording, release the PTT button.•If your CK3 is in suspend mode:•Press the PTT key to turn on CK3.•Press and hold the PTT key for about 2 seconds to turn on the CK3 and start the Note application in audio note mode.•Press and hold the PTT key for more than 2 seconds to turn on the CK3, start the Note application in audio note mode, and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter. To stop recording, release the PTT key.To order the AA20 audio adapter, contact your local Intermec representative.Using Your CK3 as a Two-Way RadioYou can also use the PTT feature with audio applications, such as iTalkie™ or 4Talk to communicate between two or more CK3s over the 802.11a/b/g radio network. You press the PTT button to talk to another CK3.For more information, go to www.tabletmedia.com/iTalkie.html or www.4pockets.com.
Chapter 1 — Using the Computer12 CK3 Mobile Computer User’s ManualUsing the Touch ScreenThe CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar.Windows Mobile 6.1 Start ScreenUsing the StylusYour computer has a stylus for selecting items and entering information on the touch screen.Navigation barToday screenCommand barFunctions You Can Perform With the StylusAction DescriptionTap Touch the screen once with the stylus to select options, open or close applications, or launch menus from the Command bar.Drag Hold the stylus on the screen and drag across the screen to select text and images.Tap and hold Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 13Understanding the Screen IconsUse the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see “Checking the Battery Status” on page 6. Some standard Microsoft icons are included in this table.Aligning the Touch ScreenIf the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen.To calibrate the touch screen1Tap Start > Settings > the Systems tab > Screen.2Tap Align Screen and follow the instructions to align the screen.3Click ok.Screen IconsIcon DescriptionThe volume is turned off. To turn the volume back on, tap this icon and choose your setting.The computer is connected to the network.The computer is not connected to the network.The 802.11a/b/g radio is connected to the wireless network.The computer is connected through the USB port to your desktop PC.The iConnect application icon. Tap it to set up Ethernet or Wireless settings.Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure.
Chapter 1 — Using the Computer14 CK3 Mobile Computer User’s ManualTo align the touch screen using the keypad1Access the Start menu by pressing .2Press the Down button to select Settings.3Press Enter.4Press the Tab button until the Settings tabs are highlighted.5Press the Right Arrow button to select the System tab.6Press Tab until the Screen icon is highlighted.7Tab to Align Screen and press Enter. 8Follow the instructions to align the screen.9Click ok.If you are still unable to align the touch screen, you can clean boot the CK3. For help, see “Clean Booting the CK3” on page 74.Understanding the Status LEDsThe CK3 has three status LEDs.Status LEDsNotification LED Battery status LEDGood read LED and IntermecReady-to-Work indicator
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 15The next table describes the notification LED, good read LED, and Intermec Ready-to-Work™ indicator. For information about the battery status LED, see “Understanding the Battery Status LED” on page 6.The Intermec Ready-to-Work indicator (blue light) is used by Intermec’s SmartSystems Foundation, an application that lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. For more information, see “Configuring the CK3 Remotely With SmartSystems Foundation” on page 28, or contact your Intermec representative. Custom applications may also use the blue light for other purposes.Understanding the Status LEDsLED Color DescriptionNotification Orange The CK3 is notifying you of a pending alarm or message.Good Read Green The CK3 has successfully decoded a bar code.Intermec Ready-to-Work indicatorBlue The CK3 is suspending or resuming with the display turned off.Blinking blue You have successfully loaded and activated Intermec Terminal Emulator.The Intermec Terminal Emulator application is loaded, but is inactive.Off The Intermec Terminal Emulator application is missing or disabled.Caution: The blue light usually turns off within 10 seconds, but it may stay on for up to 30 seconds. During this time, do not press or remove the battery, or you may corrupt the data on your CK3.
Chapter 1 — Using the Computer16 CK3 Mobile Computer User’s ManualScanning Bar CodesThe CK3 ships with an internal imager to scan and enter bar code data. You can also connect to:•cordless scanners, such as the SF51 and SR61 through Bluetooth communications. For help, see “Connecting to a Bluetooth Scanner” on page 31.•tethered scanners, such as the SR30 and SR61T through the CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232 Adapter (AA21) Instructions (P/N 943-182-xxx).The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code. Depending on the imager model in your CK3, the CK3 supports reading 1D linear bar codes, 2D images, and composite and postal codes. By default, these bar code symbologies are enabled on the CK3: •Code 39•Code 128/GS1-128•DataMatrix (area imagers only)•PDF417 (if supported)•EAN/UPCIf you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CK3. Use Intermec Settings to enable and disable symbologies. For help, see “Configuring the CK3 With Intermec Settings” on page 27.The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 17Scanning With the Linear ImagerIf your CK3 has a linear imager, use the following procedure to practice scanning a bar code.To scan bar code labels with the linear imager1Press to turn on the CK3.2Point the scanner window at the bar code label and hold the CK3 at a slight angle 15 to 25 cm (6 to 10 in) from the label.3Press the Scan button on the keypad, or pull the trigger on a handle, and direct the red beam so that it falls across all bars in the bar code label.Use this test bar code:Code 39 Test Bar Code*123456**123456*When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly.4Release the Scan button or trigger.Good read LEDScan button
Chapter 1 — Using the Computer18 CK3 Mobile Computer User’s ManualScanning With an Area ImagerYour CK3 may come with one of two types of area imagers:•Extended range area imager•Near-far range area imagerBoth area imagers are equipped with a laser pointer to help you aim at bar codes, allow you to scan 2D bar code symbologies, and support omni-directional (360°) scanning. Omnidirectional scanning lets you position the CK3 in any orientation to scan a bar code label.Scanning With the Extended Range Area Imager1Press to turn on the CK3.2Point the scanner window at the bar code label, and hold the CK3 steady a few inches from the label.3Press the Scan button or pull the trigger. The laser pointer and illumination beam and frame appear. 4Use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination frame covers the bar code you are trying to decode.Good read LEDScan button*JOHNB**JOHNB*Laser pointer
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 19When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 5Release the Scan button or trigger.Scanning With the Near-Far Range Area Imager1Press to turn on the CK3.2Point the scanner window at the bar code label.3Press the Scan button or pull the trigger. The illumination beam and laser pointer appear.•For near or close-in scanning distances of 30 cm (11.8 in) or less, use the laser pointer as a guide and aim slightly to the right of the center of the bar code. Make sure the illumination beam covers the bar code you are trying to decode.•For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam covers the bar code you are trying to decode.When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4Release the Scan button or trigger.Improving the Performance of the Area ImagerIf you experience problems scanning a bar code with the 2D imager, try these possible solutions.•Keep your hand as steady as possible while scanning a label.•Position the imager as close to the bar code as possible while still being able to capture the entire bar code.•Enable only the bar codes that you need to use every day.
Chapter 1 — Using the Computer20 CK3 Mobile Computer User’s Manual•Choose a Predefined mode in Intermec Settings:aTap Start > Settings > the System tab > Intermec Settings.bTap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options:•If you are scanning multiple bar codes in a small area, use one of these parameters:•Aiming beam activation•Aim triggering mode•Center decodingTo enable these parameters, use Intermec Settings. For help, see “Configuring the CK3 With Intermec Settings” on page 27.For help scanning using center decoding, see the next procedure.To scan a bar code using center-decoding1Press to turn on the CK3.2Point the scanner window at the bar code label.3Press the Scan button or pull the trigger. The illumination beam and the laser pointer appear.Predefined Mode Select if You Are Scanning:1D Only 1D labels.1D and 2D StandardAll types of bar code labels.1D and 2D Bright EnvironmentIn high ambient light, such as outdoors in the sunshine.1D and 2D Reflective SurfaceGlossy labels.Custom In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual available from the Intermec web site at www.intermec.com.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 214Aim both the illumination beam and the laser pointer at the bar code you want to scan.When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly.Using a microSD CardYou can use a micro Secure Digital (SD) card to increase file storage and install software. Your CK3 supports microSD cards that hold up to 2 GB of information. The microSD card slot is located in the battery compartment.To install a microSD card1Remove the battery. For help, see “Removing and Installing the Battery” on page 4.Note: The center-decoding parameter only decodes a bar code if the laser pointer is on the bar code and the illumination beam covers the bar code.*JOHNB**JOHNB**JOHNB**JOHNB*Laser pointerGood read LEDScan button
Chapter 1 — Using the Computer22 CK3 Mobile Computer User’s Manual2Use a paper clip or slotted screwdriver to remove the cover.3Slide the microSD card cover toward the OPEN position and lift the cover.4Insert the microSD card.
Chapter 1 — Using the ComputerCK3 Mobile Computer User’s Manual 235Close the microSD card cover, and slide the cover toward the LOCK position.6Replace the cover.7Use the stylus to press the reset button in the battery compartment of the CK3.8Install the battery.Do not use force or a sharp object when pressing the reset button. You may damage the reset button.Reset button
Chapter 1 — Using the Computer24 CK3 Mobile Computer User’s Manual9Press to turn on the CK3:•You should be able to navigate to the SDMMC Disk folder and see the contents of the microSD card.•If the microSD card is bootable, your CK3 boots from the card.•If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see “Upgrading the System Software” on page 61.For troubleshooting information, see “Troubleshooting Your CK3” on page 67.
252Connecting and Configuring the CK3Use this chapter to understand how to configure the CK3 to communicate in your network. This chapter contains these topics:•Connecting to a PC•Configuring the CK3 Parameters•Configuring the CK3 for Your Network•Configuring Wireless Security
Chapter 2 — Connecting and Configuring the CK326 CK3 Mobile Computer User’s ManualConnecting to a PCYou can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.To establish an ActiveSync partnership between your CK3 and PC, you need to physically connect your CK3 to your PC using these accessories:•AD20 single dock•USB to mini-USB cableTo establish an ActiveSync partnership1Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.2Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 27Configuring the CK3 ParametersYou can configure many parameters on the CK3, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CK3 operates.Configuring the CK3 With Intermec SettingsUse Intermec Settings to configure the CK3 and view system information. To open Intermec Settings•Tap Start > Settings > the System tab > Intermec Settings.
Chapter 2 — Connecting and Configuring the CK328 CK3 Mobile Computer User’s ManualFor information about each command, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx).Configuring the CK3 Remotely With SmartSystems FoundationIntermec’s SmartSystems Foundation lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. The SmartSystems console displays all of the SmartSystems-enabled devices in your network. Your CK3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CK3 computers.To open Intermec Settings from the SmartSystems console1In the SmartSystems console, right-click a CK3.2Select Intermec Settings.For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/SmartSystems. Configuring the CK3 for Your NetworkThe CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CK3 using:•802.11a/b/g radio communications.•Bluetooth communications.Navigating in Intermec SettingsTo Perform This Action Do ThisSelect a command. Tap the command or use the up and down arrow keys.Expand a command. Tap the command or use the left and right arrow keys.Select text in a text box. Tap in the text box and drag the stylus over the text.Save your settings. Tap File > Save Settings or tap .
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 29•Ethernet communications•USB and serial communications.Configuring 802.11a/b/g Radio CommunicationsYour CK3 has an 802.11a/b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. To configure 802.11a/b/g radio parameters1Tap Start > Settings > the Systems tab >Intermec Settings.2Tap Communications > 802.11 Radio > Funk Security > [Profile #] > SSID.3Enter your SSID (network name).4If you are not using DHCP, tap IP Settings and configure your network settings.5Make sure that your CK3 is talking to the network and that the network can see your CK3.6Configure security. For help, see “Configuring Wireless Security” on page 38.Configuring Bluetooth CommunicationsYou CK3 is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as: •scanners.•printers.•audio devices.You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off.Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.
Chapter 2 — Connecting and Configuring the CK330 CK3 Mobile Computer User’s ManualTo turn on the Bluetooth radio1Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab.2Tap Turn on Bluetooth.3(Optional) If you want your CK3 to be visible to other Bluetooth devices, tap Make this device visible to other devices.4Click ok.The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CK3, you need to recreate pairings to devices.You can also access Bluetooth settings using Intermec Settings. To access Bluetooth settings using Intermec Settings•In Intermec Settings, tap Communications > Bluetooth.For more information about Bluetooth settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx).
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 31Connecting to a Bluetooth ScannerYou can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods:•Scan the association bar code label that ships with the CK3.•Run the Wireless Scanning Wizard.To connect to a Bluetooth scanner with the association label1Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is visible and connectable.2Make sure that your Bluetooth scanner is on.3With your Bluetooth scanner, scan the Bluetooth association bar code label that ships with the CK3.4When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000.5Tap Finish.To connect to a Bluetooth scanner with the Wireless Scanning Wizard1Select Start > Settings > the System tab > Wireless Scanning.2Follow the onscreen instructions to connect to a scanner.
Chapter 2 — Connecting and Configuring the CK332 CK3 Mobile Computer User’s ManualConfiguring Bluetooth Communications for Wireless PrintingTo configure your CK3 for Bluetooth wireless printing, you need to:•make sure Bluetooth power is on. For help, see the procedure in “Configuring Bluetooth Communications” on page 29.•create an application that opens the wireless printing COM port on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.•select the current wireless printer on the CK3. For help, see the next procedure.To select the current wireless printer1Select Start > Settings > the System tab > Wireless Printing.2Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer.3(Optional) Tap Print Test Page. The printer prints out the test page.Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL, available from the Intermec web site at www.intermec.com/idl.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 33Connecting to a Bluetooth Audio DeviceUse the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset.To connect to a Bluetooth audio device1Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears.2Follow the onscreen instructions to connect to a Bluetooth audio device.Configuring Ethernet CommunicationsYou connect your CK3 to your Ethernet network with an ethernet cable and one of these accessories:•AD20 single dock with an AA12 ethernet adapter•AD21 ethernet multidockTo use your CK3 in an Ethernet network1Connect your CK3 to an ethernet network with an AD20 or AD21. Ethernet communications is automatically enabled on your CK3.2Configure these network parameters:•If you have a DHCP server, enable DHCP.•If you do not have a DHCP server, set these parameters:aIP addressbSubnet mask
Chapter 2 — Connecting and Configuring the CK334 CK3 Mobile Computer User’s ManualcDefault router3If necessary, set these parameters:•Primary and secondary DNS servers•Primary and secondary WINS servers4Make sure that your CK3 is communicating with the network and that the network can see your CK3.Using Serial and USB CommunicationsYou can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications:•AD20 single dock•AV10 vehicle dock•AA21 RS-232 adapterFor more information about these accessories and how to order them, see “Accessories” on page 90.Checking the Status of Your Wireless ConnectionAfter you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CK3 against the network.To check the status of your wireless connection1Tap the iConnect icon ( ) in the lower right corner of the Today screen.2From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection.To configure the network settings•From the iConnect menu, tap Tools > Wireless Settings.To test the connection of your CK3 against your network•From the iConnect menu, select Tools > Ping Test.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 35Viewing Detailed 802.11a/b/g Radio Connection InformationUse the ISpyWiFi utility to view detailed information for your 802.11 radio connection. You can also use ISpyWiFi to scan for access points in your network and ping for detailed information.You start the ISpyWiFi utility using the iConnect icon or File Explorer. With File Explorer, you can also create a shortcut to start the utility from the CK3 desktop.To start the ISpyWiFi utility•Tap the iConnect icon ( ) in the lower right corner of the Today screen and select Status > Wireless > the Advanced button.Or,
Chapter 2 — Connecting and Configuring the CK336 CK3 Mobile Computer User’s Manual1Tap Start > File Explorer.2Tap the arrow next to My Documents and select My Device.3Tap the Windows folder and scroll down to find ISpyWiFi.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 374Tap ISpyWifi. The ISpyWiFi utility starts.To add an ISpyWiFi shortcut to the CK3 Programs folder1Tap and hold your stylus on the ISpyWiFi executable until the pop-up menu appears.2Select Copy from the pop-up menu.3Navigate to the Windows\Start Menu\Programs folder.4Tap and hold the stylus in the empty area at the bottom of the screen until the pop-up menu appears.5Select Paste Shortcut. 6Close File Explorer.
Chapter 2 — Connecting and Configuring the CK338 CK3 Mobile Computer User’s Manual7Select Start > Programs. The ISpyWiFi shortcut appears in the programs list.For more information about the ISpyWiFi tabs, see “Understanding ISpyWiFi” on page 92.Configuring Wireless SecurityThe CK3 provides four types of security for your wireless network: •Wi-Fi Protected Access 2 (WPA2™)•Wi-Fi Protected Access (WPA)•802.1x•WEPThis section explains how to configure wireless security on your CK3. If you choose not to use security, see “Disabling Security” on page 50. Intermec always recommends that you implement security.You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing Between Funk and Microsoft Security.”If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. For more information on 802.1x security, see the MobileLAN™ secure 802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com.Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory® to issue certificates.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 39Choosing Between Funk and Microsoft SecurityThe CK3 supports both Funk and Microsoft security. The option you choose depends on your network security needs.Selecting a Funk Security ProfileYou can define up to four profiles for Funk security. Different profiles let your CK3 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1.To select a Funk security profile1Start Intermec Settings.2Choose Communications > 802.11 Radio > Funk Security.Understanding Microsoft and Funk SecuritySecurity Choice DescriptionMicrosoft Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CK3 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as Your Security Choice” on page 44.Funk (default) Funk security offers features that are similar to Microsoft security, but Funk also offers these features:•CCX v2.0 compliance•Support for LEAP and TTLS•Configuration of up to four profilesIf you are using the CK3 in a static environment that requires a high level of security, you should use Funk security.To use Funk security, you need to select a profile. For help, see the next section, “Selecting a Funk Security Profile.”Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon ( ) in the lower right corner of the Today screen and select Tools > Wireless Settings.
Chapter 2 — Connecting and Configuring the CK340 CK3 Mobile Computer User’s Manual3Tap a profile to expand it. 4(Optional) In the Profile Label text box, enter a meaningful name for your profile.5Configure your security settings. For help, see the next sections.6Repeat Steps 3 through 5 for each profile you want to define.7Select one profile as the active profile by tapping Active Profile and choosing a profile from the list.8Save your settings.Configuring WPA Security With Funk SecurityUse these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CK3 with Funk security.To configure WPA-802.1x or WPA2-802.1x with Funk security1Make sure the communications and radio parameters on your CK3 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively.7For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press Enter.8If you choose TTLS or PEAP:aFor Prompt for Credentials, choose Enter credentials now.bTap User Name, enter your user name, and press Enter.cTap User Password, enter your password, and press Enter.Note: You can use Prompt for Credentials to troubleshoot your network connection.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 41dFor Validate Server Certificate, choose Yes and press Enter.If you choose TLS:aLoad a user and root certificate on your CK3. For help, see “Loading a Certificate” on page 48.bEnter a User Name and Subject Name.cFor Validate Server Certificate, choose Yes and press Enter.d(Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name.9Save your settings and exit Intermec Settings.To configure WPA or WPA2 with Funk security1Make sure the communications and radio parameters on your CK3 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose WPA or WPA2 and press Enter.7For 8021x, choose None and press Enter.8For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key.This value must match the passphrase on the authenticator.9Save your settings and exit Intermec Settings.Note: The correct date must be set on your CK3 when you enable Validate Server Certificate.
Chapter 2 — Connecting and Configuring the CK342 CK3 Mobile Computer User’s ManualConfiguring 802.1x Security With Funk Security1Make sure the communications and radio parameters on your CK3 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose Open and press Enter.7For Encryption, choose WEP and press Enter.8For Authentication, choose TTLS, PEAP, or TLS and press Enter.9If you choose TTLS or PEAP:aTap User Name, enter your user name, and press Enter.bTap Password prompt, choose Enter password now, and press Enter. cTap User Password, enter your password, and press Enter.dFor Validate Server Certificate, choose Yes and press Enter.If you choose TLS:aLoad a user and root certificate on your CK3. For help, see “Loading a Certificate” on page 48.bFor Validate Server Certificate, choose Yes and press Enter.cEnter a User Name and Subject Name.d(Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name.10 Save your settings and exit Intermec Settings.Note: You can use Password prompt to troubleshoot your network connection.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 43Configuring LEAP Security on Your CK31Make sure the communications and radio parameters on your CK3 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For 8021x, choose LEAP and press Enter.7For Association, choose Open, WPA, WPA2, or Network EAP and press Enter. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP.8For Prompt for Credentials, choose Enter credentials now.9Tap User Name, enter your user name, and press Enter.10 Tap User Password, enter your password, and press Enter.11 Save your settings and exit Intermec Settings.Configuring Static WEP Security With Funk Security1Make sure the communications and radio parameters on your CK3 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose Open and press Enter.7For Encryption, choose WEP and press Enter.8For 8021x, choose None.
Chapter 2 — Connecting and Configuring the CK344 CK3 Mobile Computer User’s Manual9Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4).Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.10 For Transmit key, choose the key you want to use for transmitting data.11 Save your settings and exit Intermec Settings.Selecting Microsoft as Your Security ChoiceThe default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CK3 for your change to take effect.With Microsoft as your security choice, you can configure:•WPA •802.1x•Static WEPTo select Microsoft security as your security choice1Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears.2Select Communications > 802.11 Radio > Security Choice.3From the Security Choice list, select Microsoft Security and save your settings. An alert box appears telling you that you must save your settings and warm boot the CK3 for the new security choice to take effect.4Tap Yes. The CK3 resets and starts with Microsoft Security as the Security Choice.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 45Configuring WPA Security With Microsoft SecurityUse these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security.To enable WPA-802.1x with Microsoft security1Make sure the communications and radio parameters on your CK3 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP.6For 802.1x Authentication, choose either TLS or PEAP.7If you choose TLS:aSelect Properties and tap the Run App button. The Auth. Settings dialog box appears.bTap the Select button.cSelect your certificate from the list and press Enter. The User Logon dialog box appears.dEnter a User Name and Domain and press Enter.If you choose PEAP:aSelect Properties and tap the Run App button. The Auth. Settings box appears.bSelect Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.cEnter a User Name and Password and select Save Password.d(Optional) In the Domain field, enter the Active Directory domain associated with the user account.ePress Enter.8Save your settings and exit Intermec Settings.
Chapter 2 — Connecting and Configuring the CK346 CK3 Mobile Computer User’s ManualTo enable WPA-PSK With Microsoft Security1Make sure the communications and radio parameters on your CK3 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP.6For Pre-Shared Key, enter the pre-shared key or the passphrase.The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key.This value must match the passphrase on the authenticator.7Save your settings and exit Intermec Settings.Configuring 802.1x Security With Microsoft Security1Make sure the communications and radio parameters on your CK3 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose Open.6For Data Encryption, choose WEP.7For 802.1X Authentication, choose TLS or PEAP.8If you choose TLS:aSelect Properties and tap the Run App button. The Auth. Settings box appears.bTap the Select button.cSelect your certificate from the list and press Enter. The User Logon dialog box appears.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 47dEnter a User Name and a Domain. and press Enter.If you choose PEAP:aSelect Properties and tap the Run App button. The Auth. Settings box appears.bSelect Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.cEnter a User Name and Password and select Save Password.d(Optional) In the Domain field, enter the domain.ePress Enter.9For Network Key Setting, choose Automatic.10 Save your settings and exit Intermec Settings.Configuring Static WEP Security With Microsoft Security1Make sure the communications and radio parameters on your CK3 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Network Authentication, choose Open.5For Data Encryption, choose WEP.6For Network Key Setting, choose Enter Key and Index.7For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio.Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.8For Network Key Index, select the key you want to use for data transmission.9Save your settings and exit Intermec Settings.
Chapter 2 — Connecting and Configuring the CK348 CK3 Mobile Computer User’s ManualLoading a CertificateIf you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.To import a certificate1Tap the iConnect icon ( ) in the lower right corner of the Today screen. The iConnect pop-up menu appears.2Select Tools > Wireless Settings. The Profile Wizard appears.3Tap Edit Selected Profile > the Security tab.4For 8021x Security, select PEAP, TLS, or TTLS.
Chapter 2 — Connecting and Configuring the CK3CK3 Mobile Computer User’s Manual 495Tap Get Certificates.6To import a root certificate:aTap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import.bClick Import Root Cert to install the selected certificate.To import a user certificate:aTap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import.bTap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected.To import a certificate from an IAS server:aTap Web Enrollment.bEnter the User, Password, and Server (IP address) to log into the server.cTap OK. A dialog box appears asking if you want to load the root certificate.dTap OK. The Enrollment Tool message box appears telling you that the certificate has been added.eTap OK to close the message box.
Chapter 2 — Connecting and Configuring the CK350 CK3 Mobile Computer User’s ManualDisabling SecurityIf you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network.To disable security1Open Intermec Settings.2Choose Communications > 802.11 Radio > Microsoft Security.3For Network Authentication, choose Open.4For Data Encryption, choose Disabled.5Close Intermec Settings.
513Developing and Installing ApplicationsThis chapter contains guidelines for developing applications for the CK3 and contains these sections:•Developing Applications for the CK3•Installing Applications on the CK3•Freeing Up Virtual Memory for Applications•Launching an Application Automatically•Upgrading the System Software
Chapter 3 — Developing and Installing Applications52 CK3 Mobile Computer User’s ManualDeveloping Applications for the CK3The CK3 runs applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0 to program applications, but some features may not be available. Use this section to understand the hardware and software you need to develop applications for the CK3.Use the Intermec resource kits to develop new applications to run on the CK3. The Intermec resource kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer. The resource kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec IDL web site at www.intermec.com/idl.To use the resource kits, you need these hardware and software components:•Pentium desktop, 400 MHz or later•Windows 2000 (Service Pack 2 or later) or Windows XP (Home, Professional, or Server)•For native and managed development, Microsoft Visual Studio 2005•128 MB RAM (196 MB recommended)•360 MB hard drive space for minimum installation (720 MB for complete)•CD-ROM drive compatible with multimedia desktop specification•VGA or higher-resolution monitor (Super VGA recommended)•Microsoft Mouse or compatible pointing device
Chapter 3 — Developing and Installing ApplicationsCK3 Mobile Computer User’s Manual 53Installing Applications on the CK3You can install applications on your CK3 using one of these methods:•Package your application as a cabinet (.cab) file.•Send the .exe file (simple applications, only) to the CK3.•Copy a directory structure that contains the application, supporting files, DLLs, images, and data files.Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .cab files and can install third-party .cab files. You can program your .cab file to install your application to one of these memory locations on your CK3:•Object Store or Flash File Store. The Object Store is a DiskOnChip® flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it may be erased during the reflashing process. In addition to storing applications and data files, you can also store persistent registry information to the Flash File Store region.•Optional microSD card. If you are using a microSD card, this should be the primary location to place application installation files. The microSD card creates the Storage Card folder (SDMMC) on the CK3. For help using a microSD card, see “Using a microSD Card” on page 21.•Non-volatile Flash File Store. Use the small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are “ready-to-run” when you perform a clean boot. The flash in the system has a limited number of write cycles, so do not use the Flash File Store for excessive writing.Files copied to any of these locations are safe when you cold boot the CK3 as long as the AutoRun system is installed in the appropriate location. For more information about AutoRun, see the Intermec Developer’s Library (IDL) Resource Kit Developer’s Guide available from www.intermec.com/idl. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot.
Chapter 3 — Developing and Installing Applications54 CK3 Mobile Computer User’s ManualYou can use these methods to install files and applications on your CK3:•SmartSystems Foundation•ActiveSync•microSD card•FTP server•Wavelink AvalancheThe following sections explain how to use each process to install your application on the CK3.Installing Applications Using SmartSystems FoundationYour CK3 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CK3. The console is part of SmartSystems Foundation. For more information, go to the Intermec web site at www.intermec.com/SmartSystems. To install an application using the SmartSystems console1Download the application to your PC.2Double-click the application. The application appears in the SmartSystems console in the Software Vault.3Drag the application to each CK3 in your network or to a group of CK3s in a folder.Installing Applications Using Microsoft ActiveSyncYou can send applications from your PC to your CK3 using Microsoft ActiveSync. To install an application using Microsoft ActiveSync1On your PC, copy the .cab file you want to download to your CK3.
Chapter 3 — Developing and Installing ApplicationsCK3 Mobile Computer User’s Manual 552Create an ActiveSync connection between your PC and CK3. For help, see “Connecting to a PC” on page 26.3Click Explore. The Mobile Device window opens.4Double-click My Windows Mobile-Based Device.5Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder.6Clean boot the CK3. For help, see “Clean Booting the CK3” on page 74.7On your CK3, tap Start > Programs > File Explorer and navigate to the location of the .cab file.8Tap the .cab file to install it.Installing Applications Using a microSD CardUsing a microSD card is the best method for installing applications.To install applications using the storage card1Suspend the CK3 and remove the microSD card.2Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC.3Copy your application file to the microSD card.4Remove the microSD card from the adapter card and insert it into the CK3.
Chapter 3 — Developing and Installing Applications56 CK3 Mobile Computer User’s Manual5On your CK3, navigate to the storage card folder and run your application.Installing Applications Using the FTP ServerThe CK3 has a built-in FTP Server that connects to a network through Ethernet, 802.11a/b/g, or Bluetooth communications. You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers.The easiest way to manage the FTP server is to enable the FTP menu within iConnect.To enable the FTP menu•Create this DWORD registry key and set it to a value of 1:HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenuThe iFTP menu is available the next time your start iConnect.To manage the state of the FTP server•Modify these existing registry keys:HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStartHKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeatWhere 1 = enable and 0 = disable.Installing Applications Using Wavelink AvalancheYou can use the Wavelink Avalanche device management system to install applications on all of your wireless CK3 computers. To use Wavelink Avalanche, you need to install the Avalanche Enabler on your CK3.To install the Avalanche Enabler on your CK31Tap Start > File Explorer > Windows > InstallSelect. The InstallSelect utility starts.2Make sure that Avalanche Enabler is selected.3Tap Apply. You CK3 clean boots and Avalanche Enabler is installed.
Chapter 3 — Developing and Installing ApplicationsCK3 Mobile Computer User’s Manual 57Each time the Avalanche Enabler is activated (typically on a reset), the CK3 attempts to connect to the Avalanche Agent. When the CK3 connects to the agent, the agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update.To remotely manage the CK3 with Avalanche1Install software packages and updates for the CK3 using the Avalanche Administrative console.2Schedule the CK3 updates or manually initiate an update using the Avalanche Administrative console.For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com.Freeing Up Virtual Memory for ApplicationsYou can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications. When you free up virtual memory, you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB) by removing value-added software features. Be sure to back up any related files that you want before you use the InstallSelect application. For more information on SSPB, see “Upgrading the System Software” on page 61.Note: If you manually activate the Avalanche Enabler on the CK3, you may be prompted for a password when you exit the Avalanche Enabler. The default password is leave.Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives. Do not run InstallSelect while using any other applications.Removing software features may result in loss of computer functionality or the ability to manage device settings. Contact your Intermec service representative for information about each software feature before making changes.
Chapter 3 — Developing and Installing Applications58 CK3 Mobile Computer User’s ManualTo free up virtual memory1Go to Start > Programs > File Explorer.2Tap the arrow next to My Documents and select My Device.3Tap the Windows folder and scroll down to find InstallSelect.4Tap InstallSelect. The Install Select application starts and displays a Caution message box.5Tap OK to close the box.6Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table.By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot.7Tap Apply to initiate the clean boot and install only the files that are selected.
Chapter 3 — Developing and Installing ApplicationsCK3 Mobile Computer User’s Manual 598Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed.Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application.Launching an Application AutomaticallyThere are two ways to automatically launch your application when you perform a reset on the computer:•Make sure your .cab file places a shortcut to your application in the \Windows\StartUp folder.•Configure AutoRun.exe to launch your application.AutoRun.exe automates operations on your CK3. You can configure AutoRun.exe through the AutoRun data file (AutoRun.dat). For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file.InstallSelect Software ComponentsComponent Name DescriptionData Collection & Intermec SettingsData collection and Intermec Settings. Also includes on-unit SDK libraries.If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings.Funk Wireless SecurityIntermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft.Printer Support Provides Intermec printer driver support.Intermec DHCP Client Provides the Intermec DHCP client application.Bluetooth Provides the Intermec Bluetooth application support.Avalanche Enabler Enables the client to the Wavelink Device Management solution.
Chapter 3 — Developing and Installing Applications60 CK3 Mobile Computer User’s ManualTo create and install the AutoRun.dat file on your computer1Create a folder called System on your CK3.2On your PC, open the Notepad application.3Write commands for AutoRun.dat using the supported AutoRun script commands. For help, see the next table.4Save the Notepad file as AutoRun.dat.5Copy the AutoRun.dat file to the System folder on your CK3. During every boot, the system scans for AutoRun.dat in the System folder.AutoRun supports the following script commands in AutoRun.dat.AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command.AutoRun Script CommandsCommand DescriptionEXEC Launches a specified program and waits for it to finish (up to 10 minutes).CALL Processes a specified file of commands and returns.CHAIN Processes a specified file of commands and does not return.RUN Loads and runs a specified program.LOAD Loads and runs a specified program.
Chapter 3 — Developing and Installing ApplicationsCK3 Mobile Computer User’s Manual 61Upgrading the System SoftwareWhen you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files.The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and SmartSystems Foundation. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Alternately, you can choose to upgrade only the operating system if you need new functionality. If you upgrade the operating system, you will need to reinstall SSPB files.There are two ways to upgrade your computer:•You can upgrade your computer using an storage card. For help, see the next section, “Upgrading the CK3 Using a microSD Card.”•You can upgrade your computer using the SmartSystems Console. For help, see “Upgrading the CK3 Using SmartSystems Foundation” on page 63.You need to download the latest upgrade files from the Intermec web site to your PC.To download the upgrade files1Start your web browser and go to the Intermec web site at www.intermec.com.2Go to Support > Downloads.3Click the link to search the product downloads.4Select your computer from the Downloads list. The Downloads page displays all of the downloads available for your computer.5Download the upgrade file you need. If you want to upgrade both the OS and the SSPB, you will need to download both files.
Chapter 3 — Developing and Installing Applications62 CK3 Mobile Computer User’s ManualUpgrading the CK3 Using a microSD CardTo use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16.To upgrade the operating system using a microSD card1Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC.2Copy all required OS upgrade files to the microSD card.3Remove the microSD card from the adapter card and insert it into the CK3.4Place the CK3 in a dock connected to external power and press the Reset button (using a stylus) located in the battery cavity on the back of the CK3. For help, see “Cold Booting the CK3” on page 73.5Remove the microSD card when the Installation Complete menu appears.6Remove the CK3 from the dock and replace the battery.To upgrade the SSPB using a microSD card1Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC.2Copy all required SSPB upgrade files to the microSD card.3Remove the microSD card from the adapter card and insert it into the CK3.4Using the stylus, press the Reset button in the battery compartment.5Press and hold as you insert the battery back into the CK3.6Continue to hold until a Warning message appears.7Release , read the message, and press either button on the right side to continue.8Perform the screen alignment and wait for the CK3 to load files from the microSD card. When the progress is complete, the CK3 warm boots to reset the configuration.
Chapter 3 — Developing and Installing ApplicationsCK3 Mobile Computer User’s Manual 639Remove the microSD card and delete the files.10 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network.Upgrading the CK3 Using SmartSystems FoundationYou can use the SmartSystems console to upgrade the operating system on your CK3. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can upgrade your CK3, you need:•SmartSystems Foundation. To download SmartSystems Foundation, go to www.intermec.com/idl and open the Device Management page.•the device upgrade .exe file. This file is available from the Intermec web site at www.intermec.com. Go to Support > Downloads. Make sure the file you select is for your language.To upgrade the computer using SmartSystems Foundation1Install SmartSystems Foundation on your PC and open the SmartSystems console.2Make sure the SmartSystems console and CK3 are on the same subnet.3Make sure your CK3 is either in a communications dock or charging dock or that power management is disabled.4Download the device upgrade .exe file to your PC.5Double-click the .exe file on your PC. An InstallShield application starts and walks you through the process of extracting the upgrade files to the default location.6From the SmartSystems console, locate the device upgrade to install.Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires the files to be in this location.
Chapter 3 — Developing and Installing Applications64 CK3 Mobile Computer User’s Manual7Drag the application to each CK3 you want to upgrade or to a group of CK3s in a folder.The SmartSystems console installs the upgrade on your computers.After the download is complete, your CK3 replaces the operating system and automatically performs a cold boot.Note: The SmartSystems console indicates that your CK3 is offline, by displaying a red stop sign symbol, until the CK3 reboots and reconnects to the system.
654Troubleshooting and Maintaining the CK3This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and performing regular maintenance.
Chapter 4 — Troubleshooting and Maintaining the CK366 CK3 Mobile Computer User’s ManualCalling Product SupportTo talk to an Intermec Product Support representative, call1-800-755-5505.Before you call Intermec Product Support, make sure you have the following information ready:•Configuration number•Operating system version•SmartSystems Platform Bundle (SSPB) version•If you are using security, know the type (Funk or Microsoft) and the full set of parameters•Power management settings•If you are using Intermec Terminal Emulation (ITE), know the version and protocol•If you are not using ITE, know the language your custom application was written in and the tools you used to create itYou can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application.To find your configuration number•Look at the CN field of the configuration label on the back of your CK3.
Chapter 4 — Troubleshooting and Maintaining the CK3CK3 Mobile Computer User’s Manual 67To find your operating system version1Tap Start > Internet Explorer.2Tap the Intermec logo. The Intermec page appears and displays the version of the operating system and the SmartSystems Platform Bundle (SSPB) loaded on your CK3.Troubleshooting Your CK3Use this section to troubleshoot some common problems you may experience with your CK3. Note: If you send the CK3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.Problems While Configuring the CK3Problem Possible SolutionYou scan a configuration command, such as Beeper Volume, and you hear three low beeps and nothing happens.If you are working in Intermec Settings, you cannot scan configuration commands. Exit the application to scan configuration commands.
Chapter 4 — Troubleshooting and Maintaining the CK368 CK3 Mobile Computer User’s ManualYou scan or enter an option for the Scanner Model configuration command, and you hear three low beeps and nothing happens.You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using.You cannot type a character on the keypad or you can only type uppercase or lowercase letters.You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad ” on page 7.You press and nothing happens.•Make sure the backlight is on.•Make sure you have a charged battery that is installed correctly. For help, see “Charging the Battery” on page 4.•The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery.•Reset the CK3. For help, see “Resetting the CK3” on page 73.You insert a microSD card and cannot find the SDMMC Disk folder on the CK3. Or, you insert a bootable SD card and the CK3 does not boot from the card.•The microSD card may not be installed correctly. Insert the microSD card as described in Steps 2 through 4 of “Using a microSD Card” on page 21. •The microSD card may be damaged. Try another microSD card.The Battery status LED is on.•If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger.•If the battery status LED is blinking red, then the battery is low. Replace or charge the battery.•If the battery status LED is a steady red, the main battery is on charge.Problems While Configuring the CK3 (continued)Problem Possible Solution
Chapter 4 — Troubleshooting and Maintaining the CK3CK3 Mobile Computer User’s Manual 69The computer appears to be locked up and you cannot enter data.•Press the power key to turn off the CK3, and then press the power key again to turn it on.•Press and hold the power key 5 seconds to warm boot the CK3.•Try reloading the firmware. For help, see “Upgrading the System Software” on page 61.•If the CK3 does not boot or reset, contact your Intermec representative for help.You tap the screen and nothing happens.Align your screen. For help, see “Aligning the Touch Screen” on page 13.Problems With Wireless ConnectivityProblem Possible SolutionWhen you turn on the CK3 after it was suspended for 10 to 15 minutes or longer, the CK3 can no longer send or receive messages over the network.The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended.The CK3 is connected to the network, and you move to a new site to collect data. Now, your CK3 is not connected to the network.Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.The CK3 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer.There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system.Problems While Configuring the CK3 (continued)Problem Possible Solution
Chapter 4 — Troubleshooting and Maintaining the CK370 CK3 Mobile Computer User’s ManualThe CK3 appears to be connected to the network, but the host computer is not receiving any information from the CK3.There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual.Problems While Configuring 802.1x SecurityProblem Possible SolutionThe CK3 indicates that it is authenticated, but it does not communicate with the host.Make sure the CK3 IP address, host IP address, subnet mask, default router are configured for the network.The CK3 does not appear to be authenticating and a network connection icon does not appear on the toolbar.•The CK3 may not be communicating with the access point. Make sure the CK3 network name matches the access point network name (SSID). •The 802.1x security network may not be active. Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help.A network connection icon appears in the toolbar, but then disappears.•The CK3 may not be communicating with the intended access point. Make sure the CK3 network name matches the access point network name. Default network name is “INTERMEC.”•The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.You are setting up multiple access points in a network, with different SSIDs, and the connection fails.When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes. Problems With Wireless Connectivity (continued)Problem Possible Solution
Chapter 4 — Troubleshooting and Maintaining the CK3CK3 Mobile Computer User’s Manual 71The CK3 indicates it is not authenticated.Make sure that:•the User Name and Password parameters on the CK3 match the user name and password on the authentication server. You may need to configure the password on both the CK3 and the authentication server.•on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.•the IP address and secret key for the access point match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server.•the authentication server software is running on the server PC.You clean boot the CK3 and this message appears, “The server certificate has expired or your system date is incorrect.”When you clean boot the CK3, the date and time are not saved. Configure the date and time and save your changes.Problems While Scanning Bar CodesProblem Possible SolutionYou press the Scan button, but you cannot see a red beam of light.•You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.•You may be scanning the bar code label “straight on.” Change the scanning angle and try again.••Move within two feet of a wall to test the effective scan of the scanner. For help scanning bar codes, see “Scanning Bar Codes” on page 16.Problems While Configuring 802.1x Security (continued)Problem Possible Solution
Chapter 4 — Troubleshooting and Maintaining the CK372 CK3 Mobile Computer User’s ManualThe input device attached to the CK3 does not work well or read bar code labels very quickly.Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used.When you release Scan button, the Good Read LED does not turn off.If the CK3 is configured to use continuous/edge triggering, the Good Read LED stays on.If the CK3 is configured to use level triggering, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact your local Intermec representative.The scanner does not read the bar code label.•Aim the scanning beam so that it crosses the entire bar code label in one pass. Try changing the scan angle.•Check the quality of the bar code label, Scan a bar code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.•Make sure the bar code symbology is enabled. For help, see “Configuring the CK3 With Intermec Settings” on page 27.•Make sure the application is accepting input by scanning a bar code. You may need to type this information instead.The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window.The scanned bar code data that appears in your application does not match the data encoded in the bar code label.The CK3 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label.Problems While Scanning Bar Codes (continued)Problem Possible Solution
Chapter 4 — Troubleshooting and Maintaining the CK3CK3 Mobile Computer User’s Manual 73Resetting the CK3You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the reset process. There are three ways to reset the CK3:•Warm boot•Cold boot•Clean bootWarm Booting the CK3If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to warm boot the CK3.To warm boot your CK3•Press and hold for 5 seconds.Or,•From the SmartSystems console, right-click the CK3 and select Intermec Power Tools > Warm Boot Device.The CK3 shuts down, restarts, and goes through the initialization process.Cold Booting the CK3If the CK3 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot. Performing a cold boot may result in data loss. When you cold boot the CK3, cached disk data may not be saved, so transactional data may be lost.
Chapter 4 — Troubleshooting and Maintaining the CK374 CK3 Mobile Computer User’s ManualTo cold boot your CK31Remove the battery.2Use the stylus to press the reset button in the battery compartment of the CK3.3Replace the battery.Clean Booting the CK3If the CK3 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CK3, the CK3 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process.Reset buttonDo not use force or a sharp object when pressing the reset button. You may damage the reset button.The clean boot process erases the CK3 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see “Installing Applications on the CK3” on page 53.
Chapter 4 — Troubleshooting and Maintaining the CK3CK3 Mobile Computer User’s Manual 75To clean boot the CK31Remove the battery.2Use the stylus to press the reset button in the battery compartment of the CK3.3Press and hold as you replace the battery.4Continue to hold until the “Clean boot the system?” prompt appears on screen.5Release , read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot.Reset buttonNote: You can also clean boot your CK3 from the SmartSystems console: right-click the CK3 and select Intermec Power Tools > Clean Boot Device.
Chapter 4 — Troubleshooting and Maintaining the CK376 CK3 Mobile Computer User’s ManualCleaning the Scanner Window and ScreenTo keep the CK3 in good working order, you may need to perform these minor maintenance tasks:•Clean the scanner window.•Clean the CK3 screen.Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. To clean the scanner window and computer screen1Press to turn off the CK3.2Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces.3Wipe dry.There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components.
77ASpecifications
Appendix A — Specifications78 CK3 Mobile Computer User’s ManualPhysical and Environmental SpecificationsPhysical DimensionsLength: 21.69 cm (8.54 in)Width (at widest part): 8.36 cm (3.29 in)Height (at tallest part): 4.67 cm (1.84 in)Power and Electrical SpecificationsOperating: Rechargeable lithium-ion batteryBackup: Supercap supplies 10 minutes of bridgetime while replacing the main batteryElectrical rating: x 4,4 V, 2A; x 4,7 V, 1,5ATemperature and Humidity SpecificationsOperating temperature: -10°C to 50°C (14°F to 122°F)Storage temperature: -20°C to 70°C (-4°F to 158°F)Charging temperature: 0°C to 45°C (32°F to 113°F)Relative humidity (operating): 0 to 95% non-condensingEnvironmental rating: IP54Screen Specifications•240 RGB x 320 pixels•8.9 cm (3.52 in) diagonal square active area, ¼ VGA•LED backlight with 5 levels of brightness•LCD capable of both portrait and landscape operationCK3 WeightScan Engine Option With AB17 With AB18With EV12 14.41 oz 16.32 ozWith EA20X 14.74 oz 16.66 ozWith EX25 15.73 oz 17.64 oz
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 79Keypad Options•Alphanumeric and function keypad•Large numeric and function keypadBar Code Symbologies* These symbologies are only available if your CK3 has an extended range area imager or a near-far range area imager.•Australian Post* •GS1 DataBar Limited•Aztec* •GS1 DataBar Omnidirectional•BPO (British Post 4-state)* •Interleaved 2 of 5•ChinaPost •Japan Post*•CanadaPost •Matrix 2 of 5•Codabar •Maxicode*•Codablock A •Micro PDF417•Codablock F •MSI•Code 11 •PDF417•Code 39 •Planet*•Code 93 •Plessey•Code 128/GS1-128 •Postnet*•DataMatrix* •QR Code*•Dutch Post* •Standard 2 of 5•EAN/UPC •Telepen•EAN.UCC Composite •TLC 39•GS1 DataBar Expanded
Appendix A — Specifications80 CK3 Mobile Computer User’s ManualEV12 Linear Imager Reading DistancesEV12 Linear Imager Minimum Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3.Minimum Reading Distances With 0.12 cm (0.05 in) Setback*Symbology Density Minimum Distance Maximum DistanceCode 39 0.15 mm (6 mils)0.25 mm (10 mils)0.5 mm (20 mils)1 mm (40 mils)9.6 cm (3.8 in)7.1 cm (2.9 in)6.1 cm (2.5 in)8.1 cm (3.2 in)17.9 cm (7.1 in)20.9 cm (8.3 in)26.9 cm (10.6 in)33.9 cm (13.4 in)EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in)*Minimum reading distances are measured in the dark (0 lux).0"2"8"incm010200"16"12"8"4"0403020100.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils EAN/UPC 100%51510205156"4"5 15 25352" 6" 10" 14" 1"3"5"7"2"8"6"4"1"3"5"7"
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 81EV12 Linear Imager Typical Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3.Typical Reading Distances With 0.12 cm (0.05 in) Setback*Symbology Density Minimum Distance Maximum DistanceCode 39 0.15 mm (6 mils)0.25 mm (10 mils)0.5 mm (20 mils)1 mm (40 mils)9.1 cm (3.6 in)6.1 cm (2.5 in)5.1 cm (2.1 in)7.1 cm (2.9 in)**19.9 cm (7.9 in)24.9 cm (9.8 in)34.9 cm (13.8 in)50.9 cm (20.1 in)EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in)* Typical reading distances are measured in an office environment (200 lux).** Minimum distance depends on bar code width and scan angle.0"4"16"incm020400"32"24"16"8"0 806040200.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils EAN/UPC 100%10302040103012"8"1030 50 704" 12" 20" 28" 2"6"10"14"4"16"12"8"2"6"10"14"9036"
Appendix A — Specifications82 CK3 Mobile Computer User’s ManualEA20X Extended Range Area Imager Minimum Reading DistancesMinimum Reading Distances With 0.2 cm (0.08 in) Setback*Symbology Density Minimum Distance Maximum DistanceCode 39 0.15 mm (6 mils)0.20 mm (8mils)0.25 mm (10 mils)0.50 mm (20 mils)1.00 mm (40 mils)16.2 cm (6.4 in)12.2 cm (4.8 in)9.2 cm (3.6 in)10.2 cm (4.0 in)15.2 cm (6.1 in)21.8 cm (8.6 in)30.8 cm (12.1 in)40.8 cm (16.0 in)70.8 cm (27.9 in)99.8 cm (99.7 in)EAN/UPC 100%0.33 mm (13 mils) 9.2 cm (3.6 in) 47.8 cm (18.8 in)Data Matrix 0.18 mm (7 mils)0.25 mm (10 mils)0.38 mm (15 mils)17.2 cm (6.8 in)15.2 cm (6.1 in)10.2 cm (4.0 in)19.8 cm (7.8 in)28.8 cm (11.3 in)44.8 cm (17.6 in)PDF417 0.17 mm (6.6 mils)0.25 mm (10 mils)0.38 mm (15 mils)15.2 cm (6.1 in)10.2 cm (3.9 in)11.2 cm (4.4 in)21.8 cm (8.6 in)32.8 cm (12.9 in)49.8 cm (19.6 in)*Minimum reading distances are measured in the dark (0 lux).
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 83EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3.8"4"6"2"0"2"4"6"8"10"10"1050510152020152525cmPDF417 10 mils0.15mm/6 mils0.25 mm / 10 mils0.5 mm / 20 milsData Matrix 10 milsin0" 36"32"28"24"20"16"12"8"4"0 908070605040302010100% contrast EAN/UPC
Appendix A — Specifications84 CK3 Mobile Computer User’s ManualEX25 Near-Far Range Area Imager Reading Distances.1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback*Symbology Density Minimum Distance Maximum DistanceCode 39 0.1 mm (3.8 mils)0.25 mm (10 mils)0.5 mm (20 mils)1 mm (40 mils)1.3 mm (51 mils)2.5 mm (100 mils)18.24 cm (7.18 in)18.24 cm (7.18 in)19.24 cm (7.57 in)40.24 cm (15.84 in)100.24 cm (39.46 in)130.24 cm (51.27 in)31.76 cm (12.51 in)68.76 cm (27.07 in)109.76 cm (43.22 in)219.76 cm (86.52 in)309.76 cm (121.96 in)429.76 cm (169.20 in)EAN 100% 0.33 mm 22.24 cm (7.96 in) 99.76 cm (39.28 in)* Minimum reading distances are measured in the dark (0 lux).
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 85EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.in08040cm0" 32"64"80"16"100% EAN contrast UPC 100 cm 39.4"69 cm 27.2"110 cm 43.3"220 cm 86.6"0.5 mm / 20 mils 1 mm / 40 mils120 160 200 240 280 320 360 400 440 48"96 " 112"128"144"160"174"430 cm 169.3"2.54 mm / 100 mils 32"1648 """"""""6416080""324864808040040801201601601202002000.25 mm 10 mils
Appendix A — Specifications86 CK3 Mobile Computer User’s Manual1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback*Symbology Density Minimum Distance Maximum DistanceCode 39 0.25 mm (10 mils)0.5 mm (20 mils)1 mm (40 mils)1.4 mm (55 mils)2.5 mm (100 mils)16.24 cm (6.21 in)18.24 cm (7.00 in)18.24 cm (7.00 in)**20.24 cm (7.78 in)**20.24 cm (7.78 in)**89.76 cm (35.34 in)179.76 cm (70.77 in)389.76 cm (153.45 in)479.76 cm (188.89 in)869.76 cm (342.43 in)EAN 100% 0.33 mm 20.24 cm (7.78 in) 109.76 cm (43.22 in)* Typical reading distances are measured in an office environment (200 lux).** as long as the bar code label fits in the reading area
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 87EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.32""""""in080"""cm160800801602403203202404004000"32 "64 """390 cm 153.5"0.25 mm10 mils0.5 mm / 20 mils 1 mm / 40 mils160 240 480 320 560 400 880 "96 ""128 ""160 ""640870 cm 342.5"2.54 mm / 100 mils ""3264640 720 800 192 224 256 288 320 352 961281609612816090 cm35.4"180 cm 70.9"100% EAN contrast UPC 110 cm43.3"
Appendix A — Specifications88 CK3 Mobile Computer User’s Manual2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback*Symbology Density Minimum Distance Maximum DistanceDataMatrix 0.25 mm (10 mils)1.4 mm (55 mils)2.5 mm (100 mils)3.5 mm (140 mils)5 mm (200 mils)20.24 cm (7.96 in)**20.24 cm (7.96 in)**20.24 cm (7.96 in)**20.24 cm (7.96 in)**20.24 cm (7.96 in)**73.76 cm (29.04 in)339.76 cm (133.77 in)679.76 cm (267.63 in)789.76 cm (310.93 in)1199.76 cm (472.02 in)* Typical reading distances are measured in an office environment (200 lux).** as long as the bar code label fits in the reading area
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 89EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.32""""""in080"""cm160800801602403203202404004000"32 "64 """680 cm 267.7"0.25 mm / 10 mils1.4 mm / 55 mils 2.5 mm / 100 mils 160 240 480 320 560 400 880 "96 ""128 ""160 ""640790 cm 311"3.5 mm / 140 mils ""3264640 720 800 192 224 256 288 320 352 961281609612816074 cm29.1"340 cm 133.9"
Appendix A — Specifications90 CK3 Mobile Computer User’s ManualAccessoriesYou can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative.Battery (AB17, AB18)The AB17 standard battery and AB18 extended battery provide main power to the CK3.Quad Charger (AC20)The AC20 quad charger charges up to four CK3 batteries at one time.Single Dock (AD20)The AD20 single dock charges a spare CK3 battery and powers your CK3 while providing communications through a serial, USB client, or USB host adapter port.Ethernet Multidock (AD21)The AD21 ethernet multidock provides ethernet connectivity and power to up to four CK3 computers at one time.Charge-Only Multidock (AD22)The AD22 charge-only multidock charges up to four CK3 computers at one time.Vehicle Dock (AV10)Use the AV10 vehicle dock to hold and charge your CK3 while you are using it on a vehicle.Vehicle Battery Adapter (AE33)Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle. To use the vehicle battery adapter, you also need the AA23 power adapter.Audio Adapter (AA20)Use the audio adapter to connect an audio device, such as a headset, to your CK3.RS-232 Adapter (AA21)Use the RS-232 adapter to connect RS-232 devices to your CK3.
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 91Power Adapter (AA23)Use the power adapter to provide power to your CK3 from an external power supply.Scan HandleThe scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger.Vehicle HolderUse the vehicle holder to store your CK3 when you are not using it.HolsterThe holster provides you with a convenient way to carry your CK3 when you are not using it.IP30 and SR61 Battery Pack AdapterThe IP30 and SR61 battery pack adapter lets you charge an AB3 battery using the CK3 quad charger (AC20) or CK3 single dock (AD20).CK3 With IP30 Vehicle HolderIf you attached an IP30 to your CK3, you can use the vehicle holder to store your CK3 when you are not using it.
Appendix A — Specifications92 CK3 Mobile Computer User’s ManualUnderstanding ISpyWiFiUse the following table to understand the ISpyWiFi tabs.Understanding the ISpyWiFi TabsTab DescriptionISpy This tab displays general information about your WiFi connection.802.11d Country The 802.11d country code.MAC The client radio MAC address.IP (DHCP) The IP address of the client radio, if using DHCP.IP (static) The IP address of the client radio, if using a static IP address.Status Shows whether the radio is associated with the access point.Channel The channel on which the radio is communicating with the access point.ESSID The text SSID for your network.BSSID The MAC address of the access point that the client radio is communicating with.Association Shows the type of association: Open, WPA, WPAPSK, WPA2, or Network EAP.Encrypt Shows potential encryption for the association.Power CAM (Constantly Awake Mode) or FAST PSP (Power Save Poll)Antenna Diversity (multiple antennas, Primary (one antenna).TX Power Transmit power level in milliwatts (mW).RSSI The Received Signal Strength Indicator. The closer to zero, the better for this indicator.Link The data rate at which the radios are communicating.Scan Use this tab to scan your network and get information about access points your CK3 can communicate with.Supp Use the Supplicant tab to view information about security and authentication settings on your CK3.Configure ProfileLaunches the Profile Wizard and configures 802.11 options.Reconnect Disassociates then reassociates and reauthenticates the radio.Clear Events Removes information from the Supplicant Event box.Ping Use this tab to contact and retrieve information from any host in your network.
Appendix A — SpecificationsCK3 Mobile Computer User’s Manual 93Host The IP address of the host computer or device to receive the ping request.Repetitions Number of pings to be sent to the host.Timing StatisticsProvides statistics regarding transmission count, timeouts and round trip times for the pings sent to the host.Count Number of pings currently sent.Min The minimum round trip time for a ping.Max The maximum round trip time for a ping.Avg The average round trip time for a ping.Timeouts The number of failed pings.BSSID The MAC address of the access point communicating with the client radio.Channel The channel used to communicate with the access point.Link The data rate of the radio communication.RSSI The Received Signal Strength Indicator expressed in dBm. The closer to zero, the better for this indicator.List/Graph Control to change the display from listing to graphing ping results.RSSI Use this tab to view the history of the AP associations and RSSIRSSI The instantaneous Received Signal Strength Indicator expressed in dBm.SNR The instantaneous signal to noise radio for the current association expressed in dBm.Noise The instantaneous noise power being received expressed in dBm.SSID The text SSID for your network.BSSID The MAC address of the access point communicating with the client radio.Rate Data rate of the radio communication.CH The channel used to communicate with the access point.MARK A keypress of bar code scan input used to mark the recorded RSSI file as set up under the CONF page.Understanding the ISpyWiFi Tabs (continued)Tab Description
Appendix A — Specifications94 CK3 Mobile Computer User’s ManualGraph The graph show a running history of RSSI values captured by ISpyWiFi. The vertical axis is displayed in dBm and can be scaled or shifted by tapping the min or max value. The horizontal axis displays simple time in milliseconds, with 0 being current and minus values being in the past. The color change of the vertical bar indicates a change in access point associations. Tapping the graph allows for additional configuration details to be modified.Conf Use this page to configure the capture options for the RSSI pageWiFi NIC Indicates the driver currently being used for RSSI capture.RSSI History Controls how and where the RSSI capture will be stored.Log to File Starts logging of RSSI capture to file.Log File File name and location to be used for logging the captured RSSI data.Sample Period The time in milliseconds between RSSI captures samples taken by the radio. Setting this time below 1000 milliseconds (1 second) will burden the radio and impact regular data communications.Display Sample Number of samples to be displayed on the RSSI page graph.Understanding the ISpyWiFi Tabs (continued)Tab Description
95BDefault Settings
Appendix B — Default Settings96 CK3 Mobile Computer User’s ManualDefault ConfigurationThe following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3to factory default settings, the CK3 uses these values.The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx), available from the Intermec web site at www.intermec.com.Data CollectionData Collection SettingsData Collection Setting Default ValueEnable Scanner Port EnableEnable Scanner Auto-Detect EnableScanner Port Baud Rate 38400Symbology SettingsSymbology Default ValueAustraliaPost DisableAztec DisableBPO DisableCanadaPost DisableChinaPost DisableCodabar DisableCodablock A DisableCodablock F DisableCode 11 DisableCode 39 EnableCode 93 DisableCode 128/GS1-128 EnableDataMatrix Enable
Appendix B — Default SettingsCK3 Mobile Computer User’s Manual 97DutchPost DisableEAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13EAN.UCC Composite DisableGS1 DataBar Expanded DisableGS1 DataBar Limited DisableGS1 DataBar Omnidirectional DisableInterleaved 2 of 5 DisableJapanPost DisableMatrix 2 of 5 DisableMaxicode DisableMicro PDF417 DisableMSI DisablePDF417 EnablePlanet DisablePlessey DisablePostnet DisableQR Code DisableStandard 2 of 5 DisableTelepen DisableTLC 39 DisableSymbology Option SettingsSymbology Option Default ValuePreamble None (disabled)Postamble None (disabled)Global Symbology ID DisableScanner SettingsScanner Setting Default ValueHardware trigger EnableSymbology Settings (continued)Symbology Default Value
Appendix B — Default Settings98 CK3 Mobile Computer User’s ManualRFIDTurn Off After Good Read Enable/One-shotTrigger mode (area imagers only) LevelImager SettingsImager Setting Default ValuePredefined Modes 1D and 2D StandardSticky Aimer LED duration 0 (disabled)Signature Image Capture DisableDecode Security SettingsDecode Security Setting Default ValueConsecutive Data Validation 0Identical Consecutive Timeout 300 msDifferent Consecutive Timeout 0Center Decoding DisableCenter Decoding Tolerance DisableVirtual Wedge SettingsVirtual Wedge Setting Default ValueVirtual Wedge EnableGrid NullRFID SettingsRFID Setting Default ValueEnable RFID Service EnableScanner Settings (continued)Scanner Setting Default Value
Appendix B — Default SettingsCK3 Mobile Computer User’s Manual 99Application Connection SettingsApplication Connection Setting Default ValueAllow External BRI Connections EnableBRI TCP Port 2189Enable Logging DisableReader 1 SettingsReader 1 Setting Default ValueEnable Reader DisableReader Model IP30RFID Module SettingsRFID Module Setting Default ValueTag Type EPC Class 1 Gen2Dense Reader Mode DisableLBT Channel 5LBT Scan Enable EnableField Separator Space ()ID Report EnableNo Tag Report DisableReport Timeout 0 msTimeout Mode DisableID Timeout 100 msAntenna Timeout 10 msID Tries 3Antenna Tries 3Read Tries 3Write Tries 3Initialization Tries 1Lock Tries 3Select Tries 1Unselect Tries 1
Appendix B — Default Settings100 CK3 Mobile Computer User’s ManualCommunicationsInitial Q 4Field Strength dB 30Session 2Enable Antenna Port 1 EnableEnable Antenna Port 2 DisableEnable Antenna Port 3 DisableEnable Antenna Port 4 DisableBluetooth Power Off 300 sCommunications SettingsCommunications Setting Default ValueDevice Name IntermecCK3Bluetooth SettingsBluetooth Setting Default ValueBluetooth Power OffBluetooth Discoverable DisableBluetooth Connectable Disable802.11 Radio Settings802.11 Radio Setting Default ValueSecurity Choice Funk SecurityAllow Security Changes EnableRadio Measurement 0Radio Enabled EnableRFID Module Settings (continued)RFID Module Setting Default Value
Appendix B — Default SettingsCK3 Mobile Computer User’s Manual 101Funk Security SettingsFunk Security Setting Default ValueActive Profile 1Profile Label Profile_1Network Type InfrastructureChannel 3SSID INTERMECPower Mode Enabled (Fast PSP)8021x NoneAssociation OpenEncryption NonePre-Shared Key NullTransmit Key Key1Prompt for Credentials EnableUser Name anonymousUser Password anonymousInner Authentication-TTLS MS-Chapv2Anonymous name anonymousInner EAP EAP/MDSInner Authentication-PEAP EAP/MS-Chapv2Subject Name NullValidate Server Certificate NoServer 1 Common Name NullServer 2 Common Name NullMixed Cell OffCCKM OffAutomatic PAC Provisioning OffProvisioning PAC Prompt OffReprovisioning PAC Prompt OffPACManager NullLogging OffRadio Measurement 0Radio Enabled Enable
Appendix B — Default Settings102 CK3 Mobile Computer User’s ManualEthernet Adapter SettingsIP Settings Default ValueDHCP EnableDHCP Client Identifier NullPrimary DNS 0.0.0.0Secondary DNS 0.0.0.0Primary WINS 0.0.0.0Secondary WINS 0.0.0.0Certificates SettingsCertificates Setting Default ValueImport Root Certificates FalseImport User Certificates FalseImport Pac Files FalseEthernet Adapter IP SettingsEthernet Adapter IP Setting Default ValueDHCP EnableDHCP Client Identifier NullPrimary DNS NullSecondary DNS NullPrimary WINS NullSecondary WINS NullPSK SettingsPSK Setting Default ValueRemote ConnectionHost IPHost Port0.0.0.05555
Appendix B — Default SettingsCK3 Mobile Computer User’s Manual 103Device SettingsSerial PortBaudParityData BitsStop BitsFlow ControlProtocolEOM1EOM2SOMReader CommandLRCHandshake115200Even7 Data Bits1 Stop BitNo Flow ControlConfigurable\x03\xFFFFFFFF\x02Enable w/o TMFDisableDisableDevice SettingsDevice Setting Default ValueDate NullTime NullAdjust for Daylight Time DisableGood Read Beep One BeepGood Read Light OnBeeper Volume MediumDisplay SettingsDisplay Setting Default ValueBacklight on Battery PowerBacklight Turns Off AfterBacklight On Tap30 sEnableBacklight on External PowerBacklight Turns Off AfterBacklight On Tap1 minEnableBacklight Level HighScreen Rotation 0 degreesPSK Settings (continued)PSK Setting Default Value
Appendix B — Default Settings104 CK3 Mobile Computer User’s ManualDevice MonitorCore Messaging ServiceKeypad SettingsKeypad Setting Default ValueScan Button Remapping for Handle Trigger BRIScan Button Remapping for Middle Scan Button ScannerPower Management SettingsPower Management Setting Default ValueBattery Power Device Turns Off AfterScreen Turns Off After2 min1 minExternal Power Device Turns Off AfterScreen Turns Off AfterDisableDisableDevice Monitor SettingsDevice Monitor Setting Default ValuePoll Period 1 minThreshold ValuesBackup Battery Charge RemainingMain Battery Charge RemainingStorage LoadMemory Load10109090Core Messaging Service SettingsCore Messaging Service Setting Default ValueAssociated Server IP NullServer Name INTERMECKeep Alive Ping Interval 30 s
105CKeypads and Keystrokes
Appendix C — Keypads and Keystrokes106 CK3 Mobile Computer User’s ManualStandard CharactersUse the following tables to learn how to enter standard and hidden characters and functions with the keypad.Alphanumeric CharactersCharacter Alphanumeric Keypad Numeric Keypada b c d e f g h i j k l m n o p q r s t u v w x y z A
Appendix C — Keypads and KeystrokesCK3 Mobile Computer User’s Manual 107B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0123456Alphanumeric Characters (continued)Character Alphanumeric Keypad Numeric Keypad
Appendix C — Keypads and Keystrokes108 CK3 Mobile Computer User’s Manual789Function KeysFunction Alphanumeric Keypad Numeric KeypadF1F2F3F4F5F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 Alphanumeric Characters (continued)Character Alphanumeric Keypad Numeric Keypad
Appendix C — Keypads and KeystrokesCK3 Mobile Computer User’s Manual 109Special FunctionsFunction Alphanumeric Keypad Numeric KeypadForward TabBack Tab Space BackspaceShift Caps Lock Field ExitUp Arrow Down Arrow Left Arrow Right Arrow Hidden Characters and FunctionsCharacter or Function Alphanumeric Keypad Numeric Keypad! @ # $ % ^ & * ( ) OEM Down CR Select Select Zoom
Appendix C — Keypads and Keystrokes110 CK3 Mobile Computer User’s Manual
111IIndexNumerics802.11b/g radiocommunications, configuring 29connection information, viewing 35802.11d standard, described 2802.1x securityconfiguring with Funk 42configuring with Microsoft 46AAA20 audio adapter, described 90AA21 RS-232 adapter, described 90AA23 power adapter, described 91AB17 and AB18 battery, described 90AB3 battery, charging with the IP30 and SR61 battery pack adapter 91AC20 quad chargercharging times 4described 90accessories, described 90ActiveSyncconnecting to a PC 26installing applications 54AD20 single dockcharging times 4described 90AD21 ethernet multidockcharging times 4described 90
Index112 CK3 Mobile Computer User’s ManualAD22 charge-only multidockcharging times 4described 90adjusting the speaker volume 10AE33 vehicle battery adapter, described 90aligning the touch screen 13alphanumeric keypad. See keypad.applicationsdeveloping 52installingActiveSync, using 54Flash File Store 53microSD card, using 53non-volatile Flash File Store53Object Store 53using cab files 53using FTP server 56using microSD card 55using SmartSystems Foundation 54using Wavelink Avalanche 56launching automatically 59area imagerreading distances 82,84scanning bar codes 18–20association label, connecting to a Bluetooth scanner 31audio adapter, AA20, described 90audio device, Bluetooth, connecting to 33audio recordings, creating using the PTT key 11AutoRunscript commands 60using to launch other processes60AV10 vehicle dockcharging times 4described 90Avalanche Enabler, installing 56Avalanche. See Wavelink Avalanche.Bbacklight settings, configuring 9backup power, battery 3bar code symbologiesdefault settings 96enabled by default 16supported 79batteryAB17 and AB18, described 90backup power 3battery icons, described 6charging times 4checking the status 6described 3installing 5maximizing battery life 5removing 5status LED 6battery pack adapter, IP30 and SR61, described 91Bluetoothaudio device, connecting to 33printer, connecting to 32scannerconnecting to 31passcode, default 31Bluetooth Audio applet, described33Bluetooth radiocommunications, configuring29turning on 30bootingclean 74cold 73troubleshooting 71warm 73Ccab files, using to install applications 53calibrating screen 13calling product support 66capitalizing characters 9caps lock, enabling and disabling 9center-decoding, scanning bar codes 20certificatesIAS server, importing from 49
IndexCK3 Mobile Computer User’s Manual 113loading 48root, importing 49characterscapitalizing 9entering with keystrokes 106–109charging the battery 4cigarette lighter adapter. See vehicle battery adapter.CK3 features 2clean bootingdescribed 74troubleshooting 71cold booting, described 73color-coded keys, using 8communications802.11b/g, configuring 29Bluetooth, configuring 29Ethernet, configuring 33serial, using 34USB using 34configurationdefault settings 96–104number, finding 66configuringbacklight settings 9network communications 28parameters 27remotely with SmartSystems Foundation 28settings 27connecting to a PC 26contacting Intermec by phone viiiDdefaultbar code symbologies 16configuration 96–104developing applications 52EEA20Xperformance, improving 19reading distances 82scanning bar codes 18environmental specifications 78errors, finding and solving 67–72Ethernet communications, configuring 33EV12reading distances 80scanning bar codes 17EX25performance, improving 19reading distances 84extended range area imagerperformance, improving 19reading distances 82scanning bar codes 18Ffeatures of the CK3 2Flash File Store, installing applications to 53FTP servermanaging 56using to install applications 56Funk securitychoosing 39configuring802.1x 42LEAP 43WEP 43WPA 41WPA2 41WPA2-802.1x 40WPA-802.1x 40described 39selecting a profile 39Ggreen key, using 8Hhandle, scan, described 91hardware for developing applications 52hidden characters, typing 109holder, vehicledescribed 91for CK3 with IP30, described 91holster, described 91IIAS server, certificate, importing 49
Index114 CK3 Mobile Computer User’s ManualiConnectFTP server, enabling 56icon, illustrated 13wireless connection, checking status 34iconsbattery, described 6screen, described 13IDL (Intermec Developer Library), developing applications 52imager, areacenter-decoding 20extended range reading distances 82near-far range reading distances84performance, improving 19predefined modes 20scanning bar codes 18–20imager, linearreading distances 80scanning bar codes 17installing the battery 5InstallSelectsoftware components, described59using to free up memory 57Intermeccontact information iiproduct supportcalling 66Knowledge Central web siteviiisupport contact information viiiIntermec Settingsconfiguring CK3 27navigating 28IP30 and CK3 vehicle holder, described 91IP30 and SR61battery pack adapter, described91ISpyWiFishortcut, creating 37tabs, described 92viewing radio connection information 35IVA, described 61Kkeypadcapitalizing characters 9color-coded keys, using 8hidden characters, typing 109illustrated 7keystrokes for entering characters 106–109options 79troubleshooting 68using the color-coded keys 8Llaunching applications automatically 59LEAP security, configuring with Funk 43LEDs, statusdescribed 15illustrated 14linear imagerreading distances 80scanning bar codes 17loading certificates 48locked computer, troubleshooting69Mmanuals, downloading from web ixmaximizing battery life 5memoryfreeing up virtual for applications 57microSD card 53non-volatile Flash File Store 53Object Store or Flash File Store53microSD cardinstalling 21troubleshooting 68upgrading CK3 62using to install applications 55Microsoft securitychoosingMicrosoft securityconfiguring 44–??configuring ??–47
IndexCK3 Mobile Computer User’s Manual 115802.1x 46WEP 47WPA 45WPA-802.1x 45WPA-PSK 46described 39modifier keys, using 8multidockcharge-only, AD22, described 90ethernet, AD21, described 90Nnear-far range area imagerreading distances 84scanning bar codes 19networkcommunications, configuring28connection iconillustrated 13troubleshooting 70non-volatile Flash File Store, installing applications 53numeric keypad. See keypad.OObject Store, installing applications to 53omnidirectional scanning 18operating systemupgrading 61version, finding 67orange key, using 8Pparameters, configuring 27partnership, ActiveSync, establishing 26passcode, Bluetooth scanner default 31patents, list of xPC, connecting to with ActiveSync26PEAPchoosing with 802.1x Funk security 42choosing with 802.1x Microsoft security 47choosing with WPA Funk security 40choosing with WPA Microsoft security 45persistent storage manager, upgrading 61physical specifications 78power adapter, AA23, described 91power buttondescribed 9troubleshooting 68printer, Bluetooth, connecting to32problems, troubleshooting 67–72product supportcalling 66Knowledge Central web site viiiprofile, Funk security, selecting 39PTT (Push To Talk), described10Qquad charger, AC20, described 90Rradio802.11b/gcommunications, configuring 29connection information, viewing 35Bluetoothcommunications, configuring 29turning on 30reading distancesEA20X 82EV12 80EX25 84recording audio, using the PTT key11removing the battery 5resetting the CK3 73root certificate, importing 49RS-232 adapter, AA21, described 90Ssafety icons vii
Index116 CK3 Mobile Computer User’s Manualscan handle, described 91scanner window, cleaning 76scannersBluetoothconnecting to 31passcode, default 31supported 16scanningcenter decoding 20omnidirectionally 18troubleshooting 71,72screenaligning 13cleaning 76icons, described 13specifications 78touch, described 12troubleshooting 69SD card. See microSD card.SDMMC Disk foldercreating with microSD card 53troubleshooting 68securitychoosing between Microsoft and Funk 39configuring 38–47Funk 39–44Microsoft 44–47disabling 50Funk, selecting a profile 39loading certificates 48serial communications, using 34settingsconfiguringremotely with SmartSystems Foundation 28with Intermec Settings 27default 96–104single dock, AD20, described 90SmartSystems Foundationconfiguring CK3 remotely 28Platform Bundlefinding version 67upgrading with microSD card62upgrading the CK3 63using to install applications 54snap-on adapterAA20 audio adapter, described90AA21 RS-232 adapter, described90AA23 power adapter, described91softwarefor developing applications 52version, finding 67speaker, adjusting the volume 10specificationsphysical and environmental 78screen 78status LEDsbattery, described 6described 15illustrated 14storage card folder, microSD card53storage, increasing with microSD card 21support, contacting Intermec viiisuspend mode, described 9symbologies. See bar code symbologies.Ttechnical support viiiTLSchoosing with 802.1x Microsoft security 46choosing with WPA Funk security 41,42choosing with WPA Microsoft security 45touch screen. See screen.troubleshooting problems 67–72TTLSchoosing with 802.1x Funk security 42choosing with WPA Funk security 40Uuninstalling the battery 5upgrade files, downloading 61
IndexCK3 Mobile Computer User’s Manual 117upgradingoperating system 61persistant storage manager 61using microSD card 62using SmartSystems console 63USB communications, using 34Vvehicle battery adapter, AE33, described 90vehicle dock, AV10, described 90vehicle holderdescribed 91for CK3 with IP30, described 91virtual memory, freeing up 57volumeadjusting 10icon, illustrated 13Wwarm booting, described 73warranty information viiWavelink AvalancheAvalanche Enablerinstalling 56password 57using to install applications 56WEP securityconfiguring, Funk 43configuring, Microsoft 47WiFi communicationsconfiguring 29supported 2will not boot from microSD card68window, scanner, cleaning 76wirelessaudio device, connecting to 33connection, check status with iConnect 34printer, connecting to 32scanner, connecting to 31security, configuring 38Wireless Scanning Wizard, connecting to a scanner 31WPA securityconfiguring Funk 41configuring with Microsoft 45WPA2 security, configuring with Funk 41WPA2-802.1x security, configuring with Funk 40WPA-802.1x securityconfiguring with Funk 40configuring with Microsoft 45WPA-PSK security, configuring with Microsoft 46
Index118 CK3 Mobile Computer User’s Manual
Worldwide Headquarters6001 36th Avenue WestEverett, Washington 98203U.S.A.tel 425.348.2600fax 425.355.9551www.intermec.com© 2008 Intermec Technologies Corporation. All rights reserved.CK3 Mobile Computer User’s Manual*935-016-002*P/N 935-016-002

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