Intermec Technologies BTM311 BTM311 User Manual legal

Intermec Technologies Corporation BTM311 legal

Users Manual

578-100-026   Revision E    Page 1 of  3  *578-100-026E*   *578-100-026E*  Compliance Statement Insert  Device Name:  AC, DC Portable, Van, Wall Mount Printer  Model Number:  6820   The responsible party for the compliance of this device is:  Intermec Technologies Corporation  6001 36th Avenue West   Everett, WA  98203  USA  CAUTION:  See users guide instructions for handling, charging, and replacing batteries.  Failure to follow those instructions can result in personal injury, fire, or battery explosion.  This product conforms to the following approvals.   The user(s) of this product are cautioned to use accessories and peripherals approved by Intermec Technologies Corporation.  The use of accessories other than those recommended, or changes to this product that are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the users authority to operate the equipment.  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  FCC Digital Emissions Compliance     This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation.  This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  • Reorient or relocate the radio of television receiving antenna. • Increase the separation between the computer equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected. • Consult the dealer or an experienced radio television technician for help.  Canadian Digital Apparatus Compliance   This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.     Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.   Radio Wave Exposure Information for Model 6820 Configurations with Bluetooth Radio The Model 6820 Printer has been designed to comply with applicable safety requirements for exposure to radio waves.  These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.  The Model 6820 Printer with the Bluetooth option has been evaluated using the FCC Maximum Permissible Exposure (MPE) exposure guidelines when used with the Intermec accessories supplied or designated for this product.  Use of other accessories may not ensure compliance with FCC RF exposure guidelines.  Users should maintain 20 cm (approximately 8 inches) of clearance between themselves and the 6820 Printer when using the Bluetooth radio interface.
578-100-026   Revision E    Page 2 of  3  *578-100-026E*   *578-100-026E*  DECLARATION OF CONFORMITY (According to ISO/IEC Guide 22 and EN 45014)  THE PRODUCT HEREWITH COMPLIES WITH THE REQUIREMENTS OF :  THE LOW-VOLTAGE DIRECTIVE 73/23/EEC. THE EMC DIRECTIVE 89/336/EEC. THE R&TTE DIRECTIVE 1999/05/EC.  Manufacturer’s Name:  European Representative: Intermec Technologies Corporation  Intermec International Incorporated 6001 36th Avenue West  Sovereign House, Vastern Road Everett, WA  98203  Reading, Berkshire USA  RG1 8BT England  Declares that the product listed below: Product Type:  ITE/Residential, Commercial, and Light Industrial Product Name:    6820 DC Portable, Van, Wall Mount Printers Model Number:  6820  Product Options:  ALL   Beginning Serial Number:  All    Date Issued:   August 10, 2005  Conforms to the following product specifications:   Safety: IEC 60950-1 / EN 60950-1     EMC:  EN 55022 : 1998 / CISPR Publication 22 : 1997, Class B Limits and Methods   EN 55024 : 1998 (CISPR 24)  Information Technology Equipment – Immunity Characteristics –        Limits and Methods of Measurement     EN 61000-4-2 : 1995 – Electrostatic Discharge     EN 61000-4-3 : 1995 – Radiated RF Field     EN 61000-4-4 : 1995 – Electrical Fast Transients     EN 61000-4-5 : 1995 – Voltage Surge     EN 61000-4-6 : 1996 – Conducted RF Field     EN 61000-4-11 : 1994 – Voltage Dips, Short Interruptions, and Variations   EN61000-3-2 : 1995 + A1 : 1998 + A2 : 1998 + A14 : 2000 – Harmonic Current Emissions   EN61000-3-3 : 1995 – Voltage Fluctuation and Flicker  Radio:  ETSI EN 300 328   I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s).  Company Official: Michael Abel    Position: Vice President   Signature:    Signed Copy on File     Date:  August 10, 2005 European Contact:  Luc Van Geel, Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT England; Phone INT+44 118 987 9400; Fax INT+44 118 987 9401  Czech Republic Contact:  Global AmeriTech Corporation, Rytirska 10, 110 00, Prague 1, Czech Republic;  Phone  INT+420-224 210 493; Fax INT+420-224 211 729
578-100-026   Revision E    Page 3 of  3  *578-100-026E*   *578-100-026E*  PROHLÁŠENÍ O DODRŽOVÁNÍ TECHNICKÝCH NAŘÍZENÍ (V souladu se směrnicí 22 ISO/IEC a EN 45014)  STRÁNKA JEDNA Z JEDNÉ STRÁNKY  ZDE UVEDENÝ VÝROBEK SPLŇUJE POŽADAVKY: SMĚRNICE 73/23/EEC PRO NÍZKONAPĚŤOVÁ ZAŘÍZENÍ SMĚRNICE EMC 89/336/EEC SMĚRNICE R&TTE 1999/05/EC  Jméno výrobce:  Evropský zástupce: Intermec Technologies Corporation  Intermec International Incorporated 6001 36th Avenue West  Sovereign House, Vastern Road Everett, WA  98203, USA  Reading, Berkshire   RG1 8BT England  prohlašuje, že níže uvedený výrobek: Typ výrobku:  Vybavení informační technologie/rezidenční, komerční a lehké průmyslové Název výrobku:   Model 6820 Kopírka Číslo výrobku:  Model 6820  Varianty:  Všechny   Počáteční sériové číslo:  Všechna  Datum vydání:   10. Důstojný 2005  Splňuje následující parametry výrobku:   Bezpečnostní: IEC 60950-1 / EN 60950-1     EMC:  EN 55022 : 1998 / CISPR vyhláška 22: 1997, Limity a metody třídy B   EN 55024: 1998 (CISPR 24)  Vybavení informační technologie – charakteristiky odolnosti –     Limity a metody měření   EN 61000-4-2 : 1995 – Elektrostatický výboj     EN 61000-4-3 : 1995 – Vyzařované vysokofrekvenční pole     EN 61000-4-4: 1995 – Rychlé přechodové elektrické jevy     EN 61000-4-5: 1995 – Napěťový ráz     EN 61000-4-6: 1996 – Vedené vysokofrekvenční pole     EN 61000-4-8: 1995 – Magnetické pole     EN 61000-4-11: 1994 – Krátkodobé poklesy napětí, krátká přerušení a pomalé změny napětí    EN61000-3-2: 1995 + A1: 1998 + A1: 1998 + A1: 2000 – Vyzařované harmonické proudy  EN61000-3-3: 1994 – Kolísání napětí a blikání  Radio:  ETSI EN 300 328  Já, níže podepsaný, tímto potvrzuji, že výše uvedené vybavení splňuje požadavky výše uvedených nařízení a standardů.  Zástupce společnosti: Michael Abel    Pozice: viceprezident   Podpis:    Podepsaná kopie v evidenci     Datum:  10. Důstojný 2005 Evropský kontakt:  Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT England;  Telefon: MEZIN. +44 118 987 9400; Fax MEZIN.+44 118 987 9401  Kontakt v České republice:  Global AmeriTech Corporation, Rytířská 10, 110 00, Praha 1, Česká republika;  Telefon: MEZIN. +420-224 210 493; Fax MEZIN. +420-224 211 729
6820 Series 80-Column PrinterUser's Manual
ii 6820 Series 80-Column Printer User’s ManualIntermec Technologies CorporationCorporate Headquarters Technical Communications Department6001 36th Ave. W. 550 Second Street SEEverett, WA 98203 Cedar Rapids, IA 52401U.S.A. U.S.A.www.intermec.comThe information contained herein is proprietary and is provided solely for the purpose of allowing customersto operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used forany other purpose without written permission of Intermec.Information and specifications contained in this document are subject to change without prior notice and donot represent a commitment on the part of Intermec Technologies Corporation.E1997-2005 by Intermec Technologies Corporation. All rights reserved.The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser,Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics,INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, MobileFramework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, SmartSystems, TE2000, Trakker Antares, and Virtual Wedge are either trademarks or registered trademarks of IntermecTechnologies Corporation.Throughout this manual, trademarked names may be used. Rather than put a trademark (™or ®) symbol inevery occurrence of a trademarked name, we state that we are using the names only in an editorial fashion,and to the benefit of the trademark owner, with no intention of infringement.There are U.S. and foreign patents pending.Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
iii6820 Series 80-Column Printer User’s ManualDocument Change RecordThis page records changes to this document. The document was originally released as Revision A.Revision Date Description of ChangeE04/2004 Updated printer paper specifications in Chapter 1, “Introduction.”F08/2004 Merged technical reference information into user guide to create a user manual. Addedinformation about Bluetooth configuration, 600 Series Computers, 700 Series Comput-ers, and the 6820 Configuration Utility application for Windows 2000 and Windows XPoperating systems.G12/2004 Updated information for the Bluetooth shutdown timer. Added Appendix C, “PrinterFonts Test Print Jobs” to provide sample test font print jobs.H05/2005 Includes Bluetooth information for the wall mount printer.J10/2005 Included CK60 Handheld Computer infomration.
iv 6820 Series 80-Column Printer User’s Manual
Contentsv6820 Series 80-Column Printer User’s ManualContentsBefore You Begin xiii.............................................................Safety Summary xiii.......................................................Donotrepairoradjustalone xiii.......................................First aid xiii.......................................................Resuscitation xiii...................................................Energized equipment xiii.............................................Safety Icons xiv...........................................................Global Services and Support xv..............................................Warranty Information xv............................................Web Support xv...................................................Telephone Support xv...............................................WhoShouldReadthisManual? xvi...........................................Related Documents xvi.....................................................Introduction1...............................................................About the Printers 2.............................................................Battery Options 3.........................................................Internal Battery 3..................................................Vehicle Battery 3...................................................Connectors 4............................................................Fixed Mount Printer 4..............................................Portable Printer 4..................................................Wall Mount Printer 4...............................................Control Panel 5..........................................................Hinges on Printer Cover 6..................................................Internal Power Module 6...................................................Paper 7.................................................................Material Breakdown 7...............................................Caliber Breakdown 8................................................Printer Dimensions 9......................................................Wall Mount Printers 9..............................................Fixed Mount Printers 9..............................................Portable Printers 9..................................................Remote Connections 9.....................................................Reset Button 10..........................................................Fixed Mount or Portable Printer 10....................................Wall Mount Printer 10..............................................Specifications 11................................................................Inside Sales 12..................................................................Operation13.................................................................Check List 14..................................................................12
Contentsvi 6820 Series 80-Column Printer User’s ManualInstalling Internal Battery 15.......................................................Installing the Ribbon Cartridge 16..................................................Adjusting the Print Head Gap 17...................................................Loading Paper Tray 18...........................................................FixedMountandPortablePrinters 18.........................................Wall Mount Printer 19....................................................Loading the Flat Paper Tray 19........................................Loading the Compact Paper Tray 19....................................Loading Paper into Printer 20......................................................Positioning the Paper 20...................................................Adjusting the Pinfeed Holders 21.............................................Setting the Paper 22.......................................................Inserting Computer in Terminal Holder 23...........................................Inserting a 4000 Series or a 62XX Computer 23.................................Inserting a 61XX, a 600 Series, a 700 Series, or a CK60 Computer 24................Maintenance25..............................................................Operating Guidelines 26..........................................................General Cleaning 27.............................................................Cleaning the Outside 27..........................................................Cleaning the Inside 28...........................................................Removing Old Ribbon Cartridge 29..........................................Cleaning the Mask Spring 30................................................Changing the Printer Settings 32...................................................Protocol Selection Mode 32.................................................Configuration Mode 32....................................................Setting the Autofeed 32..............................................Selecting the Bit Rate 33.............................................Adjusting the Zero Print Option 33....................................Using the 6820 Printer Configuration Utility35............................Font Modules 36................................................................Connecting to the Printer 37.......................................................34
Contentsvii6820 Series 80-Column Printer User’s ManualInstructions for Windows 95 or Windows 98 38........................................Installation 38...........................................................Configuration File Support 38...............................................Configuration Utility Operation 38...........................................Starting the Program 39.............................................Main Menu 39....................................................Load Printer Configuration 40........................................Modify Printer Configuration 43......................................Save Printer Configuration 47.........................................Save Defaults to Printer 50...........................................Alpha Keyboard 52.................................................Instructions for Windows 2000 or Windows XP 53.....................................Installation 53...........................................................Configuration Utility Operation 56...........................................Starting the Program 56.............................................Default Printer Settings 61...........................................Error Messages 61..................................................About the Configuration Utility 62.....................................Bluetooth Adapter 62...............................................Control Code Definitions63.................................................Control Code Definitions 64......................................................Buffers 64...............................................................I/O Buffer 64.....................................................Print (image) Buffer 64..............................................Special Notations 64......................................................General Printer Control Functions 64.........................................Backspace 64......................................................Beeper 65........................................................Cancel Line 65....................................................Carriage Return 65.................................................Delete 65.........................................................Form Feed 65.....................................................Select Half-Speed Printing 66.........................................Cancel Half-Speed Printing 66........................................Set Inactivity Time for Sleep Mode 66..................................Line Feed 66......................................................Perform Master Reset 67.............................................Set Print Position (absolute) 67........................................Set Print Position (relative) 68.........................................Select Top-Down Printing 68.........................................Select Bottom-Up Printing 68.........................................Select Unidirectional Printing 68......................................Cancel Unidirectional Printing 68......................................Select Unidirectional (one line) Printing 69...............................5
Contentsviii 6820 Series 80-Column Printer User’s ManualPage Formatting Functions 69...............................................Page Length 69....................................................Line Spacing 70....................................................Set Margins 71....................................................Set Skip Over Perforation 72..........................................Cancel Skip Over Perforation 72.......................................Character Style and Text Mode Functions 72...................................Select Condensed Mode (compressed) 72................................Cancel Condensed Mode (compressed) 73...............................Select Double-Strike Mode 73.........................................Cancel Double-Strike Mode 73........................................Select Double-Wide (expanded) Mode (one-line-only) 73....................Cancel Double-Wide (expanded) Print (one-line-only) 74...................Select Double-Wide (expanded) Mode 74................................Cancel Double-Wide (expanded) Mode 74...............................Select Elite Pitch 74................................................Select Emphasized Mode 74..........................................Cancel Emphasized Mode 75.........................................Define Intercharacter Space 75........................................Select Italic Mode 75................................................Cancel Italic Mode 75...............................................Master Select 75...................................................Select Pica Pitch 76.................................................Select Superscript Mode 77...........................................Select Subscript Mode 77............................................Cancel Subscript/Superscript Mode 77..................................Select Underline Mode 77............................................Cancel Underline Mode 77...........................................Tabs and Tab Setting Functions 78...........................................Horizontal Tabs 78.................................................Vertical Tabs 79...................................................Character Sets and User-Defined Functions 81..................................Single Byte Character Sets 81.........................................Double-Byte Character Sets 81........................................Multi-Byte Character Sets 82.........................................User Defined Characters 84..........................................Graphics Functions 89.....................................................Eight-Pin Graphics Modes 89.........................................Nine-Pin Graphics Modes 91.........................................Page Layout for Fanfold Paper 93...................................................Printable Area 93.........................................................Paper End Detection 94....................................................Bluetooth Adapter95........................................................About the Bluetooth Adapter 96....................................................Bluetooth Adapter Indicators 97.............................................700 Series or CK60 Handheld Computer to 6820 Pass Through 97............700 Series or CK60 Handheld Computer to Bluetooth Module CommunicationInterface 97................................................6
Contentsix6820 Series 80-Column Printer User’s ManualBluetooth Adapter Power Management Flow 98.................................Radio Power On/Off Mechanism 98..........................................Security 99..............................................................Persistent Storage 99......................................................System Behavior/Software Considerations 99....................................Remote Configuration 100.................................................Bluetooth Performance 100.................................................Diagnostics Capabilities 101.......................................................RadioSelfTest 101.......................................................Applications 102................................................................System Qualification 103.........................................................Operation Resilience 103...................................................Environmental Specifications 103............................................Temperature 103...................................................Altitude 103......................................................Vibration 103.....................................................Unpackaged Drop 103..............................................Terminal Inspection 103.............................................Safety/Regulatory/Agency Requirements 104....................................Default Configuration 105........................................................Troubleshooting and Diagnostics107......................................Checking the Power Source 108....................................................Self-Test Failure 108.............................................................Printer Mechanism Alignment 109..................................................Communications or Host Computer 110.............................................Communications Pin-Out Configurations 111.........................................Troubleshooting 117.............................................................Verifying the Printer Components 117........................................Power Source Verification 117........................................Printer Verification 117..............................................Communications / Host Computer Verification 118.......................Error Handling 118.......................................................Run-Time Errors 118...............................................Power-On Self-Test (POST) 119......................................POST Errors 119..................................................Fatal Errors 120...................................................7
Contentsx 6820 Series 80-Column Printer User’s ManualSelf-Test Function Descriptions 121..........................................Boot Block Program Verification 121...................................Control Program Verification 121......................................Font Module Verification 121.........................................A2D Check 121...................................................Nonvolatile Diagnostic Memory Verification 121..........................Nonvolatile Diagnostic Memory Update 121.............................Detailed Printer Self-Test 122...............................................Initiating Self-Test 122..............................................Terminating Self-Test 122...........................................Self-Test Report 122................................................First Page of Self-Test 123............................................Sample First Page of Self-Test 124.....................................Second Page of Self-Test 125..........................................Self-Test Failure 125................................................Miscellaneous Troubleshooting Tips 126.......................................Compatibility Issues 128...................................................Diagnostic Information 128.......................................................Nonvolatile Flash Storage 128...............................................Updating Diagnostic Information 128.........................................Accessing Diagnostic Information 129.........................................Bluetooth Configuration Commands133...................................Notation 134..................................................................Command 134.................................................................Operating Modes 135.....................................................Command and Control Modes 136...........................................Query Mode Commands 136.........................................Set Local Bluetooth Device Name 137..................................Set Class of Device/Service Field 137...................................Set Service Name 137...............................................Connectable On/Off: “ON” or “OFF” 137..............................Specify Page Scan Timing 138........................................Enable Discoverable 138.............................................Specify Inquiry Scan Timing 138......................................Set Encryption/Authentication: “PIN CODE” 138........................Manage Security Modes 139................................................Read Module Version 139............................................Read Local Device Address 140........................................Set Shutdown Timing 140...........................................Clear Link Key Table 140............................................Web Links 140.................................................................Cross-Reference Tables141..................................................Control Codes and Escape Sequences 142.............................................AB
Contentsxi6820 Series 80-Column Printer User’s ManualSingle Character Control Code Definitions 149........................................Escape Sequence Quick Reference 150...............................................Factory-Installed Printer Defaults 152................................................PrinterFontTestJobs155...................................................Big 5 Traditional Chinese Character Set 156..........................................Simplified Chinese Character Set 156................................................IBM 437 Codepage Character Set 156...............................................Japanese (Shift JIS) Character Set 157................................................Korean Character Set 157.........................................................International Character Set 157....................................................IndexControl Codes 160..............................................................General Index 163...............................................................Files Index 169.................................................................CI
Contentsxii 6820 Series 80-Column Printer User’s Manual
Before You Beginxiii6820 Series 80-Column Printer User’s ManualBefore You BeginThis section provides you with safety information, technical supportinformation, and sources for additional product information.Safety SummaryYour safety is extremely important. Read and follow all warnings andcautions in this document before handling and operating Intermecequipment. You can be seriously injured, and equipment and data can bedamaged if you do not follow the safety warnings and cautions.DonotrepairoradjustaloneDo not repair or adjust energized equipment alone under anycircumstances. Someone capable of providing first aid must always bepresent for your safety.First aidAlways obtain first aid or medical attention immediately after an injury.Never neglect an injury, no matter how slight it seems.ResuscitationBegin resuscitation immediately if someone is injured and stops breathing.Any delay could result in death. To work on or near high voltage, youshould be familiar with approved industrial first aid methods.Energized equipmentNever work on energized equipment unless authorized by a responsibleauthority. Energized electrical equipment is dangerous. Electrical shockfrom energized equipment can cause death. If you must performauthorized emergency work on energized equipment, be sure that youcomply strictly with approved safety regulations.
Before You Beginxiv 6820 Series 80-Column Printer User’s ManualSafety IconsThis section explains how to identify and understand dangers, warnings,cautions, and notes that are in this manual. You may also see icons that tellyou when to follow ESD procedures and when to take special precautionsfor handling optical parts.A warning alerts you of an operating procedure, practice, condition,or statement that must be strictly observed to avoid death or seriousinjury to the persons working on the equipment.Avertissement: Un avertissement vous avertit d’une procédure defonctionnement, d’une méthode, d’un état ou d’un rapport qui doitêtre strictement respecté pour éviterl’occurrencedemortoudeblessures graves aux personnes manupulant l’équipement.A caution alerts you to an operating procedure, practice, condition, orstatement that must be strictly observed to prevent equipment damageor destruction, or corruption or loss of data.Attention: Une précaution vous avertit d’une procédure defonctionnement, d’une méthode, d’un état ou d’un rapport qui doitêtre strictement respecté pour empêcher l’endommagement ou ladestruction de l’équipement, ou l’altération ou la perte de données.Note: Notes either provide extra information about a topic or containspecial instructions for handling a particular condition or set ofcircumstances.
Before You Beginxv6820 Series 80-Column Printer User’s ManualGlobal Services and SupportWarranty InformationTo understand the warranty for your Intermec product, visit the Intermecweb site at www.intermec.com and click Service & Support.TheIntermecGlobal Sales & Service page appears. From the Service & Support menu,move your pointer over Support,andthenclickWarranty.Disclaimerofwarranties:Thesamplecodeincludedinthisdocumentispresented for reference only. The code does not necessarily representcomplete, tested programs. The code is provided “as is with all faults.” Allwarranties are expressly disclaimed, including the implied warranties ofmerchantability and fitness for a particular purpose.Web SupportVisit the Intermec web site at www.intermec.com to download our currentmanuals in PDF format. To order printed versions of the Intermecmanuals, contact your local Intermec representative or distributor.Visit the Intermec technical knowledge base (Knowledge Central) atintermec.custhelp.com to review technical information or to requesttechnical support for your Intermec product.Telephone SupportThese services are available from Intermec Technologies Corporation.Service DescriptionIn the U.S.A. and Canadacall 1-800-755-5505and choose this optionFactory Repair andOn-site RepairRequest a return authorizationnumber for authorized servicecenter repair, or request anon-site repair technician.1Technical Support Get technical support on yourIntermec product.2Service ContractStatusInquire about an existingcontract, renew a contract, or askinvoicing questions.3Schedule Site Surveysor InstallationsSchedule a site survey, or requesta product or system installation.4Ordering Products Talk to sales administration,place an order, or check thestatus of your order.5Outside the U.S.A. and Canada, contact your local Intermecrepresentative. To search for your local representative, from the Intermecweb site, click Contact.
Before You Beginxvi 6820 Series 80-Column Printer User’s ManualWhoShouldReadthisManual?This manual provides you with information about the features of the 6820Series 80-Column Printer, how to install, configure, operate, maintain,access the programming capability, and troubleshoot the printer.Related DocumentsThis table contains a list of related Intermec documents and their partnumbers.Document Title Part Number6820 Printer Terminal Holder Upgrade Instructions 962-018-0116820 Printer Installation Instructions 962-018-016The Intermec web site at www.intermec.com contains our documents thatyou can download in PDF format.To order printed versions of the Intermec manuals, contact your localIntermec representative or distributor.
16820 Series 80-Column Printer User’s ManualIntroduction1The 6820 Printer is used in the route accounting industry to producehigh-quality customer invoices, receipts, load reports, transfers, and otherdocuments. A unique “sleep” feature saves energy when the printer is notprinting, eliminating the ON/OFF switch. Data input is normally pro-vided by hand-held or mobile computers.
IntroductionChapter —12 6820 Series 80-Column Printer User’s ManualAbout the PrintersSFixed Mount PrinterThe fixed mount printer is mounted in motor vehicles or used in asettlement room. The terminal holder may be mounted on the printeror a remote dock can connect to the side of the printer. A deep papertray, which holds up to 200 3-ply forms (about 2” or 5 cm thick) is un-dertheprintermechanism.SPortable PrinterThe portable printer has a handle so that you can carry it. An optionalinternal battery permits operation without the use of an external powersource. The terminal holder is an integral part of this printer. A shallowpaper tray, which holds up to 50 3-ply forms (about an inch or 2.5centimeters thick) is under the printer mechanism.SWall Mount PrinterThe wall mount printer hangs on a mounting plate secured to a wall.Computers communicate with this printer through the remote terminalholder, remote dock, or vehicle dock. With no internal paper tray, pa-per is loaded from a separate paper tray (holds up to 2.5” or 6 cm of pa-per) or a box. The printer mechanism is permanently attached.Wall Mount Printer(with mounting plate and flat paper tray)Fixed Mount Printer(with 4000 Series/62XX Terminal Holder)Portable Printer(with 61XX Terminal Holder)
Introduction—Chapter 136820 Series 80-Column Printer User’s ManualBattery OptionsThe following battery options are available for the 6820 Printers. See “In-side Sales” for ordering information and part numbersInternal BatteryThis battery (P/N: 317-075-001) allows the portable printer and somefixed mount printers to operate independently of other power sources.Vehicle BatteryA power cable provides power to the printer through a cable permanentlyinstalled in the vehicle.
IntroductionChapter —14 6820 Series 80-Column Printer User’s ManualConnectorsEach printer has a dc power jack that connects the printer to a powersource, such as the vehicle battery or an external power supply.Each printer communicates with a mobile computer through the 25-pindata communications connector (wall mount printer) or mobile computersocket (in terminal holder, remote terminal holder, or vehicle dock).Fixed Mount PrinterThe dc power connector is on the bottom rear of the printer behind theprinter terminal holder. The data communications socket is in either theprinterterminalholderoraseparatevehicledock.Portable PrinterThe dc power connector is on the side of the printer beneath the printerterminal holder. The data communications socket is either in the printerterminal holder or a separate vehicle dock.Wall Mount PrinterThe dc power connector is on the bottom left of the printer. The datacommunications connector (25-pin socket) is on the bottom right.Data communicationsconnectorDC powerconnectorWall Mount PrinterDC powerconnectorDC powerconnectorPortable PrinterMobile computersocketMobile computersocketFixed Mount Printer
Introduction—Chapter 156820 Series 80-Column Printer User’s ManualControl PanelThe printer control panel has four indicators in the top row and three but-tons in the bottom row. Three indicators blink when there is a problem.The three buttons adjust and align the paper.IndicatorsPAPER OUT The printer is out of paper.HEAD JAM The print head is jammed and cannot move.LOW BATT The internal battery voltage, the vehicle battery voltage, or the powermodule voltage is too low.Power This stays lit while the printer is in active mode, or awake. When theprinter is in sleep mode, or without power, this is dark.ButtonsFORM FEED Press this button to feed the paper into the printer mechanism orwhen the printer should advance to the next form. If the printer ranout of paper, press this button to initiate automatic paper loading.SET PAGE Press this button to signal the beginning of the page to the printerafter you have made the appropriate paper adjustments; or to set thelinefeed counter to zero and move the print head to its home posi-tion. In “Paper Out” conditions, press this button to clear the Paper Outerror before printing can resume.LINE FEED Press this button to adjust the top of the paper to the next line.SET PAGEFORM FEEDPAPER OUTHEAD JAMLOW BATT PowerLINE FEED
IntroductionChapter —16 6820 Series 80-Column Printer User’s ManualHinges on Printer CoverAll printer covers are hinged to the printer. These hinges have a tensionscrew (turn clockwise to tighten, turn counterclockwise to loosen), shouldyou need to adjust them.Internal Power ModuleThe alternating current (ac) power module, or the ac foot, is available forfixedmountandportableprinters—notforwallmountprinters—andallows for ac operation. The ac foot is installed at the factory and is not anadd-on option.Insert the power cord connector into the ac foot connector in the printer;then plug the cord into an ac outlet. This power cord can wrap around theac foot when not in use.AC footPlug on power cord(goes to ac outlet)
Introduction—Chapter 176820 Series 80-Column Printer User’s ManualPaperUse of paper that matches the following specifications ensuresoptimum 6820 performance. Variation from these specifications, useof aged paper, or use of paper exposed to elements such as dirt orhumidity may cause printing problems.The printer works with 1–3 ply carbonless paper that is single-edge gluedand designed for sprocket feed. Standard paper size is 8.5 x 11” or 8.5 x12” (241 x 305 mm international). Use 3-ply forms up to a maximum of0.009 inch (0.23 mm) thick.A soft, flexible, rubber type cement applied to one perforation strip only ispreferred. The resultant lamination should wrap around a 1-1/4 inch di-ameter roll without curl or wrinkle.Material BreakdownThe following tables show the material broken down per ply:14# CBF (Carbonless Back and Front)Target Under OverBasis Weight 14# 13.3 14.7Caliper 2.9 2.6 3.2Moisture 5.0 4.0 6.0Smoothness (RS) 165 110 230Smoothness (CB) 270 220 320Brightness (Wht) 88 86 90Colors available: White, Canary, Pink, Goldenrod, Blue, Green15# CF (Carbonless Front)Target Under OverBasis Weight 15# 14.43 15.8Caliper 3.0 2.5 3.2Moisture 5.0 4.0 6.0Smoothness (RS) 140 100 180Smoothness (CF) 140 100 180Brightness (Wht) 85 84 86Colors available: White, Canary, Pink, Goldenrod, Blue, Green
IntroductionChapter —18 6820 Series 80-Column Printer User’s Manual16# CB (Carbonless Back)Target Under OverBasis Weight 16# 15.2 16.8Caliper 3.3 2.8 3.8Moisture 5.7 4.2 6.7Smoothness (RS) 180 120 270Smoothness (CB) 270 220 320Brightness (Wht) 86 84 88Opacity (Wht) 81 78.5 8220# OCR Laser BondTarget Under OverBasis Weight 20# 15.2 16.8Caliper 4.0 3.8 4.2Moisture 3.8 4.7 5.0Smoothness 140 100 170Brightness (Wht) 94 82 N/A*Opacity (Wht) 85 84 N/A* Not ApplicableCaliber BreakdownThe following information show the caliber of forms broken down per ply:1-Ply (20#)Targeted: 4.0Maximum: 4.22-Ply (15# and 16#)Targeted: 6.3Maximum: 7.03-Ply (14#, 15#, and 16#)Targeted: 9.2Maximum: 10.2
Introduction—Chapter 196820 Series 80-Column Printer User’s ManualPrinter DimensionsBelow are the three most common printer configurations:Wall Mount PrintersSee the 6820 Printer Installation Instructions P/N: 962-018-016 for WallMount assembly dimensions. Below are the width, height, and depth di-mensions for the Wall Mount Printer.Width Length Depth13.25” 10.5” 4.5”(33.7 cm) (26.7 cm) (11.4 cm)Fixed Mount PrintersThe base of the Fixed Mount Printer is 12.75” (32.5 cm) wide by 14”(35.5 cm) front to back. The upper portion varies according to the config-urationsshowninthefollowingtable.Fixed Mount Printer DimensionsConfiguration (with deep paper tray) Width Length Depthwith 61XX Holder Side Mount20.25”(51.4 cm)14.5”(36.8 cm)7.5”(19.1 cm)with 4000 Sesries, 62XX, 600 Series, 700 Series, or CK60Holder Side Mount18.5”(47.0 cm)14.5”(36.8 cm)8.0”(20.3 cm)with 61XX Holder Top Mount16.75”(42.5 cm)16.75”(42.6 cm)7.5”(19.1 cm)with 4000 Series, 62XX, 600 Series, 700 Series, or CK60Holder Top Mount15.0”(38.1 cm)16.75”(42.6 cm)8.0”(20.3 cm)Portable PrintersThe Portable Printer may come with a handle, an ac foot, or with a termi-nal holder top mount. Note the ac foot adds 2.5” (6.35 cm) to the width.Portable Printer DimensionsConfiguration Width Length Depthwith handle, 61XX Holder Top Mount, and Deep Paper Tray 16.5”(41.9 cm)16.75”(42.6 cm)8.0”(20.3 cm)with handle, 61XX Holder Top Mount, and Shallow Paper Tray 16.75”(42.5 cm)16.75”(42.6 cm)7.5”(19.1 cm)with handle, 4000 Series, 62XX, 600 Series, 700 Series, or CK60Holder Top Mount, and Deep Paper Tray15.0”(38.1 cm)16.75”(42.6 cm)8.0”(20.3 cm)with handle, 4000 Series, 62XX, 600 Series, or 700 Series, or CK60Holder Top Mount or Fill Plate, and Shallow Paper Tray16.5”(41.9 cm)15.0”(38.1 cm)5.13”(13.0 cm)Remote ConnectionsA printer and a computer, using the supplied serial cable, can operatewhile up to 30 feet (9 meters) apart.
IntroductionChapter —110 6820 Series 80-Column Printer User’s ManualReset ButtonEach printer has a reset button that cold-boots the printer.Fixed Mount or Portable PrinterBoth the fixed mount printer and the portable printer have the reset but-ton on the left-hand side of the raised printer mechanism. See the follow-ing illustration for the location of the reset button.ResetbuttonPrintermechanism(raised)Wall Mount PrinterThe wall mount printer has the reset button on the right hand side of theprinter case.ResetbuttonFront ofprinter
Introduction—Chapter 1116820 Series 80-Column Printer User’s ManualSpecificationsNote: Various print fonts do affect the print speed.Print Speed: 230 cpsWeight:Fixed Mount Printer: 14.41 lbs (6.55 kg)Portable Printer:with 4000 or 61XX TerminalHolder:12.75 lbs (5.80 kg)with 62XX. 600 Series, 700Series, or CK60 TerminalHolder:12.25 lbs (5.67 kg)Wall Mount Printer: 10.00 lbs (4.54 kg)Mounting plate: 4.25 lbs (1.93 kg)Flat paper tray: 5.40 lbs (2.45 kg)Compact paper tray: 4.50 lbs (2.05 kg)Temperature:DC Operating: –4_to 140_F (–20_to 60_C)AC Operating: –4_to 113_F (–20_to 45_C)Storage: –22_to 158_F (–30_to 70_C)Humidity:Operating: 10 to 85% noncondensingStorage: 5 to 95% noncondensingAltitude:Operating: –100 to 5000 metersStorage: 15,000 metersElectrical:Voltage: 13.8 volts dc (nominal)Current: 1 mA (sleep mode — no charge); 3.5 amps(average while charging internal battery)Vibration: 1.5 Gs RMS for six hoursESD: 15 kV noncontact and 8 kV contactBattery:Shelf life: 1year@77_F(25_C)2.3 amperes-hour12 volt lead acid(order batteries through Inside Sales)Note: Battery goes dead within two weeks if connected to the printer andwith no external charge source.
IntroductionChapter —112 6820 Series 80-Column Printer User’s ManualInside SalesContact Inside Sales at 1-800-255-6292 for these supplies:Cables:4’ power cable P/N: 226-215-0018’ Battery cable P/N: 206-875-00216’ Battery cable P/N: 206-875-00622’ Battery cable P/N: 206-875-009”Y” power cable P/N: 226-325-001Internal battery: P/N: 317-075-001Cleaning solutions:MICRO-CLEAN II P/N: 901-438-001Guide Shaft Cleaner P/N: 901-439-001Paper:1-ply: P/N: 816-027-1112-ply: P/N: 816-027-0123-ply: P/N: 816-027-013Ribbon cartridges with:Black ribbon: P/N: 805-060-001Purple ribbon: P/N: 805-060-002
136820 Series 80-Column Printer User’s Manual2OperationThis chapter provides instructions how to set up the 6820 Printer for thefirst time.
OperationChapter —214 6820 Series 80-Column Printer User’s ManualCheck ListMake sure the following tasks are done:SPrinter is unpacked.SFoam blocks are removed from around the printer. Save the box andpackaging materials for future use, such as servicing, relocations, etc.STwist tie is removed from the print head.SPower cable is hooked up to the vehicle battery or power source.SPrinter is mounted in the vehicle.The following tasks must be done. Specific instructions for these tasks aredescribed on the pages given:1Connect the battery (page 15).2Install the ribbon cartridge (page 16).3Load the paper into the paper tray (page 18) and into the printer (sever-al steps starting on page 20).4Insertthemobilecomputer(page23).Note: Complete these tasks before starting any printer operations.
Operation—Chapter 2156820 Series 80-Column Printer User’s ManualInstalling Internal BatteryThe optional internal battery (sold separately — see “Inside Sales” in Chapter1 for ordering information and part number) is primarily for portable print-ers; not wall mount printers. Thebatterycangoinsomefixedmountprint-ers via a cable and a factory-installed adapter.The printer battery recharges automatically when the printer is connectedto an external power source via power cable. For most installations, theexternal power source is passed through the printer to the mobile comput-er. The printer battery does not providechargetothecomputer.Note: Remove the printer battery when storing a printer for over 30 days.After storage, reinstall the battery and connect the printer to an externalpower source for at least two hours, to recharge the battery.1Unlatch and open the printer mechanism.2Lower the battery into the rear of the printer case, as shown.3Attach the battery cable to the battery.4Push the battery down and back under the back edge of the case. Thebattery should snap into place.5Close and latch the mechanism.BatteryBatterycablePrinter mechanism(raised)Latches orrubber bumpers
OperationChapter —216 6820 Series 80-Column Printer User’s ManualInstalling the Ribbon CartridgeEnsure there is a ribbon cartridge (sold separately — see “Inside Sales” inChapter 1 for ordering information and part number) in the printer beforeyou print and that the ribbon is fully seated (cartridge makes a distinct“snap” or “click”) with the visible portion of the ribbon straight and even.1Turn the ribbon advance knob (in the direction of the raised arrows) toremove any slack in the ribbon.2Squeeze the ribbon cartridge locking tab into the cartridge, then lowerthe cartridge over the print head.3Lower the tab side of the cartridge until it clicks.4Release the tab and press down on the arrow to fully seat the ribbon car-tridge (tab clicks outward).5Turn the ribbon advance knob (follow raised arrows) to align the ribbonin the front of the print head.RibbonLocking tabAdvanceknobTightensribbon
Operation—Chapter 2176820 Series 80-Column Printer User’s ManualAdjusting the Print Head GapThe head gap adjuster is near the printer mechanism on the side oppositethe green thumb wheel. The print head adjuster has five notches betweenthe print head and the platen for different paper thicknesses.Verify the thickness of the paper loaded into the printer.SIf you are using single-sheet forms, set the head gap adjuster to the thirdnotch away from the paper.SIf you are using multiple-sheet forms (2-ply or 3-ply), set the head gapadjuster to the fourth notch away from the paper.SIf you experience frequent head jams, set the head gap adjuster to thefifth notch away from the paper. This may stop the head jams.SIf the 2-ply and 3-ply paper have light printing, setting the gap adjusterto a closer setting will darken the print.Note the print head adjuster is set on the third notch.
OperationChapter —218 6820 Series 80-Column Printer User’s ManualLoading Paper TrayNote: Do not exceed the recommended amounts of paper quantity orthickness. When loading multiple-sheet paper, be sure to have the originalfaced up, with the leading edge towards the rear of the printer.FixedMountandPortablePrinters1Unlatch and raise the printer mechanism.2Lower a stack of paper, with the original faced up, into the paper trayundertheprintermechanism.SThe fixed mount printer holds up to 200 3-ply forms (about 2” or 5cm thick).STheportableprinterholdsupto503-plyforms(aboutaninchor2.5 cm thick).3Pull the top form out and over the rear of the printer mechanism. Low-er and latch the printer mechanism.Printer mechanism(raised)Paper tray(beneath printermechanism)
Operation—Chapter 2196820 Series 80-Column Printer User’s ManualWall Mount PrinterThe wall mount printer can load paper from either an optional flat papertray or an optional compact paper tray.Loading the Flat Paper TrayIf you have a flat paper tray attached to the wall mount printer, hold astack of paper, upto2.5inches(6cm)thick,with the original facing you,and lay the stack flat into the tray. Pull the top form out to load into theprinter.Loading the Compact Paper TrayIf you have a compact paper tray attached to the wall mount printer, dothe following to load paper into that tray:1With the original facing you, hold a stack of paper, upto2.5inches(6cm)thick, vertically over the compact paper tray.2Simultaneously lower the paper into the compact paper tray and pull upthe bottom end of the paper until the entire stack fits, like a “U,” insidethe compact paper tray.3Pull the top form out to load into the printer.The compact paper tray is filled in this illustration
OperationChapter —220 6820 Series 80-Column Printer User’s ManualLoading Paper into PrinterCAUTION: Follow these steps to load the paper into the printer, orpaper jams may occur.Paper for the 6820 Printer has perforated strips that fit onto the pinfeedholder pins, guiding the paper into the printer. This paper is sold separate-ly in 1-, 2-, or 3-ply forms. See “Inside Sales” in Chapter 1 for orderinginformation and part numbers.Positioning the Paper1Open the pinfeed holders outward.2Take the top edge of the sheet of paper and position it, original side fac-ing down, over the pinfeed holder pins.3Align the first few holes of the paper, on each side of the paper, onto thepinfeed holder pins.4Close the pinfeed holders.5Raise the paper bail.Note: Go to the next page to adjust the pinfeed holders.
Operation—Chapter 2216820 Series 80-Column Printer User’s ManualAdjusting the Pinfeed HoldersNote: There are two pinfeed holders, one next to the green thumb wheeland one opposite the same wheel. Always loosen the pinfeed holder oppo-site the green thumb wheel.Note: Adjusting the pinfeed holder next to the green thumb wheel maycause information to print in the wrong place. If this pinfeed holder ismoved, correct its location by releasing the pinfeed holder tab, moving thepinfeed holder as close to the green thumb wheel as possible, then lockingthe pinfeed holder tab, before adjusting the opposite pinfeed holder.If the paper does not fit on the two pinfeed holders properly, follow thesesteps to adjust the area between the two pinfeed holders to fit the width ofthe paper. See the following illustration.1With the pinfeed holders open, release the locking tab on the pinfeedholder opposite the green thumb wheel.2Adjust the pinfeed holder position so that the pins align with the paper.3Close the pinfeed holder.4Ensure that the paper is smooth (no folds, bulges, bows, etc.) betweenthe pinfeed holders. If so, push the locking tab down on the pinfeedholder that you adjusted.Lockedpinfeed holderlocking tabPinfeedholderReleasedpinfeed holderlocking tabThumb wheel(green)
OperationChapter —222 6820 Series 80-Column Printer User’s ManualSetting the PaperDo the following to feed the paper into the printer:1Press the FORM FEED button on the control panel to feed the paperinto the printer.2Lower the paper bail. An empty printer autofeeds new paper approxi-mately 0.1” (0.25 cm) beyond the top of the paper bail.Note: The ideal distance to feed paper beyond the paper bail may varydue to environmental conditions (such as humidity) and specific aspectsof certain paper. Use the green thumb wheel to position the paper to adesired distance per your conditions.Note: If your paper has a preprinted logo on every page, make sure theprint head is below the preprinted logo. If not, you can adjust the posi-tion of the paper, either by pressing the LINE FEED button, or by us-ing the green thumb wheel.3Once the paper is properly positioned, press the SET PAGE button,thus clearing the PAPER OUT light, and to indicate where the top ofthepageis.4Close the printer lid. Ensure that the paper passes through the paper slotwhen the printer begins to print.
Operation—Chapter 2236820 Series 80-Column Printer User’s ManualInserting Computer in Terminal HolderNote: When removing the computer, do not press the computer keysagainst the terminal slide retainer. Always store the computer in the termi-nal holder.Thefixedmountorportableprintershaveterminalholderoptionsforthe4000 Series, 61XX, 62XX, 600 Series, 700 Series, or CK60 Computer.Inserting a 4000 Series or a 62XX ComputerDo the following to insert either a 4000 Series or a 62XX Computer intothe terminal holder:1Insert the bottom of the computer into the terminal slide retainer.2Use the computer to push the terminal slide retainer all the way in thedirection shown. See part Ain the following illustration.3Lower the connector end of the computer into the terminal holder.4Slide the computer to fully seat it in the printer docking connector. Seepart Bin the following illustration.(A) (B)Bottom (or battery)end of computer.Terminal slide retainerComputer connectorend in printer
OperationChapter —224 6820 Series 80-Column Printer User’s ManualInserting a 61XX, a 600 Series, a 700 Series, or a CK60 ComputerDo the following to insert a 61XX, 600 Series, 700 Series, or CK60 Com-puter into the terminal holder:1Insert the top of the computer into the terminal slide retainer.2Use the computer to push the terminal slide all the way in the directionshown. See part Ain the following illustration.3Lower the connector end of the computer into the terminal holder.4Slide the computer to fully seat it in the docking connector. See part Bin the following illustration.(A)1. Top (display) of computer inserted in terminal slide retainer2. Docking connectors12(B)This illustration shows a 700 Series computer.
256820 Series 80-Column Printer User’s ManualMaintenance3The printer lasts longer and performs better when it is operated correctlyand kept clean.
MaintenanceChapter —326 6820 Series 80-Column Printer User’s ManualOperating GuidelinesDoEnsure that the computer remains connected to the printer throughout printing or operation.Make sure the printer cover is closed (except during maintenance or when loading paper).Ensure there is paper properly installed in the paper tray or dashboard mount.Disconnect the printer power cable when jump-starting the vehicle.Clean the external surface of the printer using a soft cloth moistened with mild soap and water, a good qualitycleaner, such as MICRO-CLEAN II, and if necessary, rubbing alcohol.Make sure your printer is loaded with paper before communicating with your mobile computer.Do NotSpill liquids or food crumbs into the printer.Sit or stand on the printer.Usesolventsorabrasivecleanersontheprinter.Rest objects on, under, or against the printer.Allow the printer to be knocked over or physically damaged.Start or stop the vehicle engine while printing.Overload paper tray (paper jams will occur).Use objects to remove paper from between the print head and platen (damage to mask spring/print head will occur).
Maintenance—Chapter 3276820 Series 80-Column Printer User’s ManualGeneral CleaningCAUTION: Do not use glass cleaners with ammonia. Permanentdamage to the printer cover will occur if such glass cleaners are used.CAUTION: Do not use abrasives or solvents (or any productcontaining these substances) to clean any part of the unit. Permanentdamage to the printer will occur if such substances are used.CAUTION: Never use ketonic solvents (acetone or ketone) oraromatic solvents (toluene or xylene) to clean any part of the printer.Doing this can damage the printer.Note: MICRO-CLEAN II is the only cleaner recommended for this pur-pose. Other cleaners can damage the case.Note: GUIDE SHAFT CLEANER is recommended for cleaning your80-column printer guide shafts. Cleaning the printer guide shaft can re-duce the number of head jams caused by dirt and buildup.Note: Both cleaners are sold separately. See “Inside Sales”inChapter1forordering information and part numbers.Periodic cleaning helps maintain the appearance and reliability of theprinter. When cleaning the printer, inspect both the outside and the insidefor obvious signs of damage, wear, or impending failure.Cleaning the OutsideDo not pour liquid cleaners directly on the printer case. Instead, dampen asoft, lint-free cloth with a quality cleaner and clean the exterior surfaceswith this cloth. Do not use solvent solutions. Inspect the dc power jack, allcables, and the remote terminal holder or vehicle dock for damage.
MaintenanceChapter —328 6820 Series 80-Column Printer User’s ManualCleaning the InsideCAUTION: Let the printer cool before you clean the inside of theprinter, or you may burn your fingers.Open the printer cover and inspect the ribbon cartridge and all visiblemoving parts on the printer mechanism for signs of wear or damage.Pinfeed holderThumb wheel (green)Paper bailRibbon cartridgeHead gapadjusterThis illustration shows the visible moving parts of the printer mechanism.Use a low-pressure, dry air source, such as “canned air” available at elec-tronic supply houses and typewriter repair facilities, or a vacuum, to re-move accumulated paper dust from the printer mechanism.The printer ribbon contains a special lubricant to ensure that the fine dotwires inside the print head receive adequate lubrication. Replace the rib-bon frequently to prolong the life of the print head. The printer requiresno additional user-applied lubrication. Ribbon cartridges, available inblack or purple, are sold separately. See “Inside Sales” in Chapter 1 for or-dering information and part numbers.
Maintenance—Chapter 3296820 Series 80-Column Printer User’s ManualRemoving Old Ribbon CartridgePhysically move the print head mechanism to an open area, then do thefollowing to remove the old ribbon cartridge:1Squeeze the ribbon cartridge locking tab (on the side of the cartridge)against the ribbon cartridge.2Lift the ribbon cartridge to remove the ribbon from the print head. En-sure the ribbon does not catch.3Lift the ribbon cartridge out of the printer.
MaintenanceChapter —330 6820 Series 80-Column Printer User’s ManualCleaning the Mask SpringLook at the mask spring behind the print head. If the mask spring needs tobe cleaned, go on to the next page. If the mask spring appears to be ingood condition, install a new ribbon cartridge as described on page 16.Print headMask springThis shows the location of the mask spring.
Maintenance—Chapter 3316820 Series 80-Column Printer User’s ManualDo the following to clean the mask spring:1Unlatch the print head locking tabs to release the print head, lift theprint head aside, then lift up the paper bail. Donotdetachtheprintheadunit.CAUTION: Never use a sharp object, such as pinchers, to cleanbetween the print head and the platen (rubber roller). This candamage the mask spring and print head.2Remove the clear plastic paper guide that seats the mask spring, if neces-sary. Use your fingernails to loosen the base of the paper guide, thenpull the paper guide straight up from the printer mechanism.3Removethemetalmaskspringfromthepaperguideandcleanwithaquality cleaner. Replace if damaged.4Put the good, clean mask spring into the paper guide and install the pa-per guide into the printer.5Close the paper bail, reinsert the print head, latch the two print headlocking tabs, and install the ribbon.Print headlocking tabsPrint head(lifted aside) Mask springPaper bail (raised)
MaintenanceChapter —332 6820 Series 80-Column Printer User’s ManualChanging the Printer SettingsNote: If your printer configuration matches either of the following condi-tions (manufacturing date or control program version #), then you maynot be able to use your printer control panel to reconfigure the printer.For units built after March 15, 1999 (line 4on your self-test report for themanufacturing date under the “MFG Date” header) or with control pro-gram versions greater than 1.67 (line 10 on the self-test report), you doneed to use the configuration utility to change settings. See Chapter 4,“Using the 6820 Printer Configuration Utility” for information on using theconfiguration utility to reflash your printer.Note: Old printers can be updated with newer control program versions.The following configuration information applies to units with control pro-gram versions 1.67 or older.On rare occasions, you may need to reconfigure the printer. Use the con-trol panel to enter the following modes and set the printer. Factory defaultsare in bold:SProtocol SelectionSets the protocol (NPCP or DTR)SConfigurationSAutofeed (CR versus CR+LF)SBit Rate (9600 bps or 19.2K)SZero Print Option (slashed (4)or unslashed (0))Protocol Selection ModePress and hold both the FORM FEED and LINE FEED buttons until youhear a beep to activate the protocol selection mode. See the ProtocolBinary Sequence table on page 33 for available protocols in the order theyare stored. The PAPER OUT, HEAD JAM, and LOW BATT lights turnON or OFF in combinations to indicate which protocol is selected for theprinter. (Factory default is NPCP, all three indicators must be OFF.)Configuration ModePress and hold both the SET PAGE and LINE FEED buttons, for aboutfour seconds until you hear a beep, to activate the configuration mode.Setting the AutofeedSIf the LOW BATT indicator stays dark, autofeed is set to CR onlywhen the printer receives a CR in the input data.SIf the same indicator is lit, autofeed is set to LF+CR and a linefeed isperformed when a CR is received in the input data stream from thehost.Press LINE FEED to toggle these two autofeed options.
Maintenance—Chapter 3336820 Series 80-Column Printer User’s ManualSelecting the Bit RateSIf the PAPER OUT indicator is lit, the printer is set for “19.2K.”SIf the same indicator stays dark, the printer is set for “9600 bps.”Press the FORM FEED button to toggle these bit rates.Adjusting the Zero Print OptionSIf the HEAD JAM indicator is lit, the zero print option is set for thezero with a slash (4) to appear in printouts.SIf the HEAD JAM indicator stays dark, the zero print option is set forthe zero without a slash (0) to appear in printouts.Press the SET PAGE button to toggle between these zero print options.After selecting configurations, press both SET PAGE and LINE FEEDbuttons and listen for a beep to take the printer out of the “ConfigurationMode.” Warm-start the printer to reset it with the new configurations.Protocol Binary SequenceProtocolPAPER OUTIndicatorHEAD JAMIndicatorLOW BATTIndicatorNPCP (factory default) OFF OFF OFFReserved OFF OFF ONReserved OFF ON OFFReserved OFF ON ONDTR no parity ON OFF OFFDTR odd parity ON OFF ONDTR even parity ON ON OFFIrDA ON ON ONRepeatedly press the LINE FEED button to increment the light sequenceto the protocol of choice (NPCP to IrDA).ExampleIf the printer is set for “NPCP” (OFF, OFF, OFF), press the LINE FEEDbutton four times to increment the protocol selector to the “DTR no par-ity” protocol (ON, OFF, OFF).Repeatedly press the SET PAGE button to decrement the light sequence tothe protocol of choice (IrDA to NPCP).ExampleIf set for “DTR no parity” protocol (ON, OFF, OFF), press the SETPAGE button four times to return to “NPCP” (OFF, OFF, OFF).After you have selected the protocol, press both the FORM FEED andLINE FEED buttons and listen for a beep. This takes the printer out ofthe Protocol Selection Mode. Warm-start the printer to reset it with thenew protocol.
MaintenanceChapter —334 6820 Series 80-Column Printer User’s Manual
356820 Series 80-Column Printer User’s ManualUsing the 6820 PrinterConfiguration Utility4The IntermecR6820 Printer Configuration Utility is run on a host com-puter to manipulate the configuration of a 6820 Printer flash memory.This chapter describes how to install and use the configuration utility. Be-fore using the configuration utility, you must connect your host computerto your printer, go to page 37 for instructions.
Using the 6820 Printer Configuration UtilityChapter —436 6820 Series 80-Column Printer User’s ManualFont ModulesIntermec Technologies provides the following font modules for your 6820Printer:SNFT00000.MOD — Default International, 4820 compatibleSNFT00437.MOD — IBM/Microsoft compatible Code Page 437SNFT00932.MOD — JIS JapaneseSNFT00936.MOD — GB2312 Chinese SimplifiedSNFT00949.MOD — KSC5601 KoreanSNFT00950.MOD — Big 5 Traditional ChineseNote: See Appendix C, “PrinterFontTestJobs,” for sample print jobs.Note that there are three versions of the default font module(NFT00000.MOD) — Arabic, Turkish, and International. Any one ver-sion of this module, but not all three versions, can appear in the 6820Printer Configuration Utility “FONTS” directory and install on the 6820Printer. The International version of this font module is automaticallyplaced in the “FONTS” directory when the Configuration Utility isinstalled on the host computer.All three versions are included on the toolkit CD as follows:SThe Arabic version is included in the “Default Fonts\Arabic” directory.SThe Turkish version is in the “Default Fonts\Turkish” directory.SThe International version is in the “Default Fonts\International” direc-tory.Once the Configuration Utility is installed on the host computer, any ofthese default font modules can replace the existing default font module(NFT00000.MOD). Copy the desired default font from the appropriatetoolkit CD default fonts directory to the “FONTS” directory of the Con-figuration Utility. The Configuration Utility has access to any font mod-ules in this “FONTS” directory.For Windows 95 and Windows 98 users:If the default installation process was followed, the configuration utility“FONTS” directory is located at “6820PRTR\TOOLKIT\FONTS”where “6820PRTR” is replaced by the actual directory in which you choseto extract the files.For Windows 2000 and Windows XP users:If you followed the default installation process, the Configuration Utility“FONTS” directory is located at “Program Files\Intermec\6820 PrinterConfiguration Utility\FONTS.”Note: Do not rename the font files in the “FONTS” directory. If you doso, the files names will not match the data in these files and the fonts willnot work as expected.
Using the 6820 Printer Configuration Utility—Chapter 4376820 Series 80-Column Printer User’s ManualConnecting to the PrinterConnect your printer to your desktop computer via a serial cable. The seri-al COM Port connector on either your Fixed Mount Printer or your Por-table Printer is on your printer mechanism, the same side as the greenthumb wheel.Reset buttonPrintermechanism(raised)COM Port connectorBe sure to locate and disconnect the gray terminal holder ribbon cableconnector from the floor of the printer cavity. The cable is located behindthe printer mechanism on the same side as the green thumb wheel and isthe one that is not attached to the printer mechanism.Disconnect this terminal holderribbon cable from the floor ofthe printer cavity Ignore this cable attachedto the printer mechanism.Intermec Technologies provides a printer configuration utility based onseveral operating systems that may be used on your host computer. Beloware the operating systems for which the configuration utility is written. Se-lect your operating system, then go to that page to begin instructions foryour particular configuration utility.SIf your host computer has either Windows 95 or Windows 98, go topage 38 for instructions.SIf your host computer has Windows 2000 or Windows XP, go to page53.
Using the 6820 Printer Configuration UtilityChapter —438 6820 Series 80-Column Printer User’s ManualInstructions for Windows 95 or Windows 98These instructions apply to desktop computers running either Windows95 or Windows 98 operating systems.InstallationAll files necessary to configure the 6820 Printer are located in the toolkit,including the Configuration Utility application program,RPGPCONF.EXE, and the initialization file, RPGPCONF.INI. The init-ialization file is used by the Configuration Utility to specify the locationand names of font and printer control program files.To set up your host computer to use the Configuration Utility, extract thetoolkit files from the self-extracting archive file, NPTK6820.EXE. First,create a directory, on your host computer, with an appropriate name forthe Configuration Utility files. The name of this directory is your choice.You could choose to have the files extracted at the root directory of yourhost computer. However, the directory used in the example below is\6820PRTR. Execute the self-extracting file from the target directory whilespecifying the path to NPTK6820.EXE in the command line.Upon executing NPTK6820.EXE, a “TOOLKIT” subdirectory is created,as well as other associated subdirectories, as shown in the diagram below.The Configuration Utility application program and the initialization fileare extracted to the TOOLKIT subdirectory. Other files are extracted tothe other subdirectories created by the archive file.6820PRTRTOOLKIT6820SYSDOSFONTSPCFSThis is the directory whereyou executed NPTK6820, toextract the configurationutility files.Configuration File SupportThe configuration utility allows the user to generate custom configurationfiles. These files have the file name extension of “.PCF”, and they reside inthe directory specified in the initialization file. See DEFAULT.PCF, in thePCFS directory for an example.Configuration Utility OperationA configuration consists of a list of fonts, some parameter settings, and op-tionally, a printer control program.When the utility is active, it holds a configuration in memory. This iscalled the “working configuration”. Initially, this working configuration
Using the 6820 Printer Configuration Utility—Chapter 4396820 Series 80-Column Printer User’s Manualhas no fonts, the parameters are set to the default values, and there is noprinter control program in memory. You should consider the working con-figuration as temporary and lost when you exit from the utility.The Configuration Utility’s main menu offers you various ways to manip-ulate the working configuration. You can overwrite this working confi-guration with a previously saved configuration, stored either in a disk fileon the computer or in the 6820 Printer itself by using one of the LoadPrinter Configuration options. You can modify the working configurationby using one of the Modify Printer Configuration options. Once theworking configuration is loaded and modified, you can save this to either adisk file or the printer by using one of the Save Printer Configuration op-tions.In addition to the various Load, Modify, and Save options, a Defaults op-tion is provided, which allows you to restore the printer to a default con-figuration with a single option.Starting the ProgramWhen you run RPGPCONF.EXE, the first screen you see is like the fol-lowing. Click OK to continue to the Main Menu.Main MenuThe following options are available on the Main Menu.SUse Load Printer Configuration to load an existing configuration. Loadeither from disk or from the printer.SUse Modify Printer Configuration to review or modify the workingconfiguration, or include the printer control program in the currentlyloaded configuration.SUse Save Printer Configurations to save a configuration file to disk ordownload the working configuration to your 6820 Printer.SUse Defaults to restore the printer to its default configuration.
Using the 6820 Printer Configuration UtilityChapter —440 6820 Series 80-Column Printer User’s ManualNote that when the Main Menu is first displayed, the Save Printer Con-figuration options are grayed out, prohibiting selection of those optionsuntil a configuration is loaded or modified.Exit from the Configuration Utility ProgramIf you click Exit, a message appears to prompt whether you want to exit.Click No to return to the Main Menu. Click Yes to exit the program.Load Printer ConfigurationThis set of options allows you to load configuration information from disk(on the host computer) or from the printer (connected to the host com-puter).Load Configuration from File optionThis option, selected from the Main Menu, allows you to load a configura-tion file from one of the drives on your host computer.Click From File from the Main Menu to access the File, Open window.Here, you can open a configuration parameters file from one of your hostcomputer drives. It operates like the File, Open on a standard Windowsprogram.
Using the 6820 Printer Configuration Utility—Chapter 4416820 Series 80-Column Printer User’s ManualCanceling the OperationClick Cancel to return to the Main Menu without selecting a file to open.Selecting a File NameYou can select the drive, directory, and file name with your pointing de-vice, using standard MS Windows file selection methods. If you want toenter text for a file name, you can do this with the alpha keyboard, or useyour host computer keyboard. Click Alpha to access the alpha keyboarddescribed on page 52.Loading the Selected FileAfter selecting a configuration file to load, click OK. If the selected filedoes not exist, you see an error message similar to the following. Click OKto return to the Main Menu without loading a file.If the file does exist, you see a warning that loading the selected file willoverwrite your working configuration, as shown in the message box below.Click OK if this is acceptable, otherwise click Cancel to return to theMain Menu without loading a file.After clicking OK, the configuration from the selected file is loaded intomemory and becomes the current working configuration. If this load issuccessful, a message similar to the one shown below is displayed. ClickOK to return to the Main Menu.
Using the 6820 Printer Configuration UtilityChapter —442 6820 Series 80-Column Printer User’s ManualHowever, if the working configuration is not replaced successfully with theconfiguration from the selected file, an error message is displayed inform-ing you that it was not successful, as shown below. Click OK to return tothe Main Menu without loading a file.Load Configuration from PrinterThis option, selected from the Main Menu, loads a configuration from the6820 Printer. Click From Printer from the Main Menu to display a warn-ing message (as shown below) and indicate that the printer’s configurationwill overwrite the working configuration. Click OK to overwrite the con-figuration, otherwise click Cancel to return to the Main Menu withoutloading the printer’s configuration.If you click OK, a message is then displayed prompting you to reset theprinter. If the connection is not successful, after approximately 20 seconds,the following message is displayed.If you click Yes, repeat the previous steps, starting with Attempting a Con-nection to the Printer.
Using the 6820 Printer Configuration Utility—Chapter 4436820 Series 80-Column Printer User’s ManualIf you click No, an error message appears (as shown below) is displayedinforming you that the configuration was not loaded. Click OK to returnto the Main Menu without loading the printer’s configuration.Connection SuccessfulIf the connection to the printer is successful, then no user intervention isrequired throughout the remainder of this operation. The Get From Prin-ter function is initiated, and the Configuration Utility copies the printerconfiguration into the working configuration.This utility communicates with the 6820 Printer to find out the currentparameter settings and which font modules are loaded. The name, version,and size of these font modules are then displayed on the Get From Printerscreen.If the operation is successful, you are returned to the Main Menu and theprinter configuration is loaded as the working configuration. You can viewor modify the working configuration by selecting a Modify Printer Con-figuration option.Modify Printer ConfigurationThis set of options allows you to view or change a working configuration,including adding fonts from disk (on the host computer), deleting printerfonts, and changing parameters settings.
Using the 6820 Printer Configuration UtilityChapter —444 6820 Series 80-Column Printer User’s ManualInclude Control Program is a switch that determines whether to includethe printer control program when saving the working configuration to theprinter. Click this box to change the setting. When checked, the controlprogram is included the next time you save the printer configuration.Generally, you only need to update the control program as new versionsbecome available. The control program is named NPFL6820.MOD.Font SelectionThis option, selected from the Main Menu, selects fonts that are availableon disk, or deletes existing fonts. A variety of different international fontsare also available in the toolkit for the 6820 Printer.Clicking Fonts from the Main Menu takes you to Font Selection whereyou can perform operations related to font files,. The Fonts Available listshows font files that are available on disk. The Fonts Selected list showfonts that are in the current printer configuration.Note that Save is grayed out, prohibiting that selection, until either newfonts are selected, or fonts are removed from the Fonts Selected list.Copying Font FilesTo select font files, highlight the font files in the Fonts Available list, withyour pointing device. You can highlight several files at one time, usingconventional Windows selection methods. Then click Copy to copy thosefont files to the Fonts Selected list.However, if you attempt to copy fonts from the Fonts Available list whenthese fonts already exist in the Fonts Selected list, the following error mes-sage is displayed, once for each of the duplicate fonts (where the currentfont file name is listed in place of NFT00000.MOD).Click OK to close the error message and not copy the font to the FontsSelected list. If there are two or more duplicate fonts, the cycle repeats un-til an error message is displayed for each of the duplicate font files.The font file names become unhighlighted, you remain in the Font Selec-tion window, and the duplicate fonts are not copied to the Fonts Selectedlist.
Using the 6820 Printer Configuration Utility—Chapter 4456820 Series 80-Column Printer User’s ManualDeleting Font FilesTo avoid the problem of exceeding flash memory, you can delete fonts inthe printer flash, from the Fonts Selected list. To do this, select the fontnames you want to delete in the Fonts Selected list, then click Erase toclear the names from the Fonts Selected list.Space Remaining in FlashThe Space Selection box, below the Fonts Selected list, displays the spaceremaining in flash (in kilobytes), based on fonts currently selected. Whenthis number is negative, it means the available space in flash is less that thesize of the selected fonts. Delete some fonts before saving the rest.Saving the Selected FontsNote that Save is initially grayed out, disabling its use. Once the Fonts Se-lected list is changed, Save is enabled (no longer grayed out).Fontsmarkedwithanasterisk(*),intheFonts Selected list, are currentlyin printer flash, but not found on disk, and are lost when flash is updatedfrom disk (Save to Printer option).When Save is clicked, and there is enough space in printer flash memoryfor the fonts in the Fonts Selected list, the working configuration is up-dated with the selected fonts. The amount of printer flash memory tospare, after being loaded with the selected fonts, is shown (in kilobytes) inthe Space box. As long as this number is not negative, there is enoughspace for the selected fonts.However, if you attempt to save fonts and there is not enough space inprinter flash memory, the following error message is displayed. Click OKto return to the Font Selection window and delete fonts in the Fonts Se-lected list.
Using the 6820 Printer Configuration UtilityChapter —446 6820 Series 80-Column Printer User’s ManualCanceling the OperationClick Cancel to return to the Main Menu without making any changes. Ifyou have not made any changes to the Fonts Selected list, you return tothe Main Menu.However, if you have already made some changes to the Fonts Selectedlist, a confirmation message appears, similar to that shown below. ClickOK to return to the Main Menu with changes made to the Fonts Selectedlist discarded. Click Cancel to remain in the Font Selection window.Parameters SelectionThis option, selected from the Main Menu, allows you to review or modifythe working configuration.Click Parameters from the Main Menu to access the Parameters windowwhere you can modify any of the parameters that are not grayed out. De-fault parameter values are marked with an asterisk (*).Modifying ParametersTo modify the configuration, select parameters on this screen using yourpointing device.Required for Bluetooth — Convert the Printer to Epson DTR ModeThose using Bluetooth must switch the 6820 Printer from the NorandPortable Communications Protocol (NPCP) mode to the Epson DTRmode with the baud rate set to “19.2K” and the parity set to “None.”Note: The 6820 Bluetooth adapter does not support any other settings.
Using the 6820 Printer Configuration Utility—Chapter 4476820 Series 80-Column Printer User’s ManualNote: If your version of the Configuration Utility has a 38.4K bit rateselection, ignore that selection. If selected, it defaults to 19.2K bps. Onfuture releases, the 38.8K bit rate will not show on the display.Note: If your version of the Configuration Utility has an XON/XOFFselection, ignore that selection. If selected, it defaults to DTR. On futurereleases, the XON/XOFF protocol will not show on the display.Saving ParametersClicking Save updates the working configuration and returns you to theMain Menu.Canceling the OperationClick Cancel to return to the Main Menu without modifying any configu-ration parameters.Save Printer ConfigurationThese options allow you to save the working configuration to disk or toprinter.Save is initially grayed out in the Main Menu,and cannot be used until aconfiguration is either loaded or modified.Save to FileThis option, selected from the Main Menu, allows you to select the drive,directory, and file name with your pointing device, using standard Win-dows file selection methods.Click To File from the Main Menu to access the File Save As window(similar to the File Open window). This option allows you to save theworking configuration to a disk file.
Using the 6820 Printer Configuration UtilityChapter —448 6820 Series 80-Column Printer User’s ManualChoosing File Name and Location on DiskYou can select the drive, directory, and file name with your pointing de-vice, using standard MS Windows file selection methods. If you want toenter text for a file name, you can do this with the alpha keyboard, or useyour host computer keyboard. Click Alpha to access the alpha keyboarddescribed on page 52.Saving the Configuration to DiskAfter you have selected the drive, directory, and file name, click OK tosave the configuration file. If a file by the same name exists, the followingconfirmation message is displayed, informing you that if you continue itwill overwrite the existing file.Click Cancel to return to the Main Menu without the working configura-tion saved to a file.Click OK for the File Save As operation to continue. The following infor-mation is displayed assuring you that the working configuration was suc-cessfully saved to disk. Click OK to return to the Main Menu.Canceling the “Save to File” OperationFrom the File, Save As window, if you click Cancel, this aborts the Save toFile operation, and returns you to the Main Menu without saving theworking configuration.
Using the 6820 Printer Configuration Utility—Chapter 4496820 Series 80-Column Printer User’s ManualSave to PrinterThis option, selected from the Main Menu, allows you to send the work-ing configuration to your 6820 Printer.When To Printer from the Main Menu is clicked, a warning message (asshown below) is displayed.This means that the working configuration is copied into flash memory, inyour 6820 Printer, and overwrites the current configuration settings thatare in your printer. Click OK to for the system to connect to the printerand transfer the configuration, or click Cancel to return to the Main Menuwithout updating the printer.Attempting a Connection to the PrinterAfter clicking OK, a message is displayed, informing you that the system isattempting to establish connection with the printer. At this point youshould connect a serial cable (P/N: 226-270-001) between your host com-puter and the printer (if not already connected), then reset the printer.Connection FailedIf the connection is not successful after the predetermined period of time(approximately 20 seconds), the following message is displayed.Click Yes to repeat the previous steps above (starting with Attempting aConnection to the Printer), else click No. An error message (as shown be-low) is displayed informing you that the configuration was not saved.Click No to return to the Main Menu without updating the printer.
Using the 6820 Printer Configuration UtilityChapter —450 6820 Series 80-Column Printer User’s ManualConnection SuccessfulIf the connection is successful, the following screen is displayed, the Sendto Printer function is initiated, and the printer’s configuration is updatedto match the working configuration.This screen displays the progress made while updating the printer’s config-uration. Upon completion of this operation, the Total Transfer bar reach-es 100%, and you return to the Main Menu.Save Defaults to PrinterClick Save to Printer on the Main Menu to load the default configurationfile, DEFAULT.PCF, and save it to the printer. This combines the opera-tions of the [from file], the selection of the DEFAULT.PCF file, and the[to printer] into a single button. The following message appears statingthat the working configuration is overwritten. Click Cancel to return tothe Main Menu without loading the default configuration file.
Using the 6820 Printer Configuration Utility—Chapter 4516820 Series 80-Column Printer User’s ManualIf you click OK, and if the default configuration file is not successfullyloaded into the working configuration (such as an illegal directory), thenthe following error message appears. Click OK to return to the MainMenu without loading a file.If the default configuration file is successfully loaded into the working con-figuration, a message, as shown below, is displayed. Click OK to continuewith the Restore Defaults to Printer operation.Attempting a Connection to the PrinterIf the default configuration was successfully loaded into working configu-ration, then a message is displayed, prompting you to reset the printer.Connection FailedIf the connection is not successful, after approximately 20 seconds, the fol-lowing message is displayed.Click Yes to repeat the previous steps, above, starting with Attempting aConnection to the Printer. If you click No, an error message (as shown be-low) is displayed. Click OK to return to the Main Menu without savingthe default configuration to the printer.
Using the 6820 Printer Configuration UtilityChapter —452 6820 Series 80-Column Printer User’s ManualConnection SuccessfulIf the operation was successful, your 6820 Printer is now set to the defaultconfiguration in flash memory, and you are returned to the Main Menu.Default Printer SettingsThese settings are used when Restore Defaults to Printer is selected:Zero Print Option Slash all zeros (zeros are printed with a slash)Autofeed Configuration CR (carriage return at end of line without line feed)Protocol NPCPParity N/A (for NPCP)Bit Rate 19.2KFor other printer defaults, refer to the Printer Defaults paragraph in Appen-dix B, “Cross-Reference Tables.”Alpha KeyboardThe Alpha button, on either the File Open window or the File Save Aswindow, brings up the alpha keyboard onscreen for you to enter text.Returning the File Name to the Previous Dialog WindowAfter selecting all of the needed text, click Save to return the text to thewindow where needed. Click Cancel to exit without saving the text. Thefollowing confirmation message appears. Click OK to return to the pre-vious window without the entered text, or click Cancel to stay with thealpha keyboard.
Using the 6820 Printer Configuration Utility—Chapter 4536820 Series 80-Column Printer User’s ManualInstructions for Windows 2000 or Windows XPThese instructions apply to desktop computers running either Windows2000 or Windows XP operating systems.InstallationAll files necessary to configure the 6820 Printer are located on the CD forthe 6820TKCD toolkit, including the 6820 Printer Configuration Utilityapplicationprogram,PCONFIGAPP.EXE.Tosetupyourhostcomputerto use the Configuration Utility, do the following:1Insert the toolkit CD in your host computer.2From your desktop, use your Explorer application to view the contentsof the tookit CD.3Double-click the SETUP.EXE executable file, then click Next from theWelcome screen to continue.
Using the 6820 Printer Configuration UtilityChapter —454 6820 Series 80-Column Printer User’s Manual4If you wish to change the default location of this installation, clickBrowse to change the destination. If this installation is for anyone whouses this desktop computer, select Everyone near the bottom of thisscreen. Click Next to continue.If you wish to know the amount of space required for the configurationutility, click Disk Cost for the following screen. Click OK to close andreturn to the installation screens.
Using the 6820 Printer Configuration Utility—Chapter 4556820 Series 80-Column Printer User’s Manual5Click Next to verify this installation, click Back to adjust the informa-tion in the previous screen, or click Cancel to exit this installation.6A progress screen, followed by an Installation Complete screen finishesthis installation. Click Close to exit the installation.
Using the 6820 Printer Configuration UtilityChapter —456 6820 Series 80-Column Printer User’s ManualIf the default location was not changed in step 4 on the previous page, the“Program Files\Intermec\6820 Printer Configuration Utility” subdirectoryis created. The Configuration Utility application program and applicableDLL files are extracted to this subdirectory.After installation, from your desktop, click Start >Programs >Intermec >6820 Printer Configuration Utility to access the 6820 Printer Configura-tion Utility executable and related documentation.Configuration Utility OperationNote: If your 6820 Printer has a Bluetooth adapter, its RS-232 line drivercanbeincontentionwiththeconfigurationport’sconnectedprogram-ming PC. Disconnect the Bluetooth adapter before continuing.This configuration consists of a list of fonts, some parameter settings, and aprinter control program.When the utility is active, it holds a configuration in memory. This iscalled the “configuration clipboard.” Initially, this configuration has pa-rameters set to their default values. Consider the contents of the configura-tion clipboard as temporary and lost when you exit from the utility.With the Configuration Utility, you can view the configuration stored inyour 6820 Printer using the Get 6820 Configuration button. You canconfigure or modify the printer settings in your printer using the Set 6820Configuration button.In addition, you can use the Reset to Defaults button to reset the configu-ration clipboard to the recommended printer configuration. Note that thisbutton does not send the default configuration to the printer.Starting the ProgramFrom your desktop, click Start >Programs >Intermec >6820 PrinterConfiguration Utility >PConfigApp.exe to access the 6820 Printer Con-figuration Utility.
Using the 6820 Printer Configuration Utility—Chapter 4576820 Series 80-Column Printer User’s ManualCOM PortThis utility is flexible in which COM Port to use to communicate withyourprinter.IfCOMPort1isnotavailableorisinusebyanotherap-plication, select another COM Port with which to connect to your printer.Establishing a Communication with the PrinterClick either the Get 6820 Configuration or the Set 6820 Configurationbutton to open communications with the printer.1The “Opening COM Port x to printer . . . ” message appears in the textbox of your utility. The “x” in the message indicates to which COMPort your utility is set.2When the “Press Reset on the printer” message appears in the text box,press the reset button on your printer mechanism.3As soon as successful communication is established between your desk-top computer and your printer, an “Opening COM Port x to printer. . .Done.” message appears in the text box.Note: If an “Unable to open COM Port x to printer” message appears in thetext box, as shown in the previous sample, another software applicationmay be using the selected COM Port. Either select another COM Port ordisable the software application using the COM Port in question. See page61 for more errors.
Using the 6820 Printer Configuration UtilityChapter —458 6820 Series 80-Column Printer User’s ManualGet 6820 ConfigurationTo view the settings on your 6820 Printer, do the following:1Click Get 6820 Configuration to initiate communication.2The “Getting printer parameters . . . ” message appears in the text box.3When finished retrieving information from the printer, the “Gettingprinterparameters ...Done” message replaces the message described instep 2. This message indicates parameters were successfully obtainedfrom the printer and the utility settings reflect your printer settings.4Either go to “Set 6820 Configuration” in the next paragraph; or clickOK to close the utility, then detach the serial cable.Set 6820 ConfigurationThe settings in the configuration clipboard are what is sent into yourprinter when you change its configuration.1In the configuration clipboard, if necessary, select what settings are re-quiredforyourprinter.To undo your selections and return them to theirdefaults, click Reset to Defaults.2Click Set 6820 Configuration to initiate communication. The “Settingprinter parameters . . .” message appears in the text box of your utility.3Once settings in your printer are changed, the “Setting printer parameters...Done” message replaces the message described in step 2.Note: If the parameters cannot be set, a “Unable to set printer parame-ters” message is shown. This indicates the connection broke down be-tween your desktop computer and your printer.4Click OK to close the utility, then detach the serial cable.Required for Bluetooth — Convert the Printer to Epson DTR ModeThose using Bluetooth must switch the 6820 Printer from the NorandPortable Communications Protocol (NPCP) mode to the Epson DTRmode with the baud rate set to “19.2K” and the parity set to “None.”Note: The 6820 Bluetooth adapter does not support any other settings.
Using the 6820 Printer Configuration Utility—Chapter 4596820 Series 80-Column Printer User’s ManualFonts and ControlClick Fonts and Control from the 6820 Configuration Utility to updatethe fonts stored in your printer or to update the printer control program.The Fonts Available for Update list shows font files that are available. TheFonts Selected for Update list show fonts that are to go to the printer.Get Printer FontsTo learn what fonts are currently in your printer, click Get Printer Fonts,then wait for the information to appear in the text box in the bottom rightcorner of the dialog. Below is a sample screen.
Using the 6820 Printer Configuration UtilityChapter —460 6820 Series 80-Column Printer User’s ManualCopying Font FilesTo select font files, highlight the font files in the Fonts Available for Up-date list. You can highlight several files at one time. Then click the rightarrow pointing to the Fonts Selected for Update list to copy the selectedfont files to this list. Below is a sample screen.If you select enough fonts that go over the space allowed, an error messagewill appear. Click OK to close the error message and not copy the font tothe Fonts Selected for Update list. If there are two or more fonts that ex-ceed the space allowed, this message repeats until an error message is dis-playedforeachofthefontfilesthatwentoverthespaceallowed.Space in FlashThe Space Needed information shown beneath the Fonts Available forUpdate list indicates the total space required (in bytes) for all of the fontsin the list. The Space Remaining information listed below the Fonts Se-lected for Update list displays the space remaining in the printer, given thefonts in the Selected list.Update PrinterThis button updates the printer fonts and the control program dependingon the options selected on the dialog. Note that if the Selected list is emptyand the Include control program update is not checked, a “Nothing selectedfor update” message appears in the text box.SFormats the printer flash for font updates and writes new font files tothe printer for any fonts in the Selected list.Click the top, right arrow to copy selected font files from the FontsAvailable for Update list to the Fonts Selected for Update list. Clickthe bottom, left arrow to remove any selected files from the Fonts Se-lected for Update list.
Using the 6820 Printer Configuration Utility—Chapter 4616820 Series 80-Column Printer User’s ManualClick Update Printer to update the fonts in the printer with those inthe Fonts Selected for Update list. The Update progress: bar indicatesthe progress as the control program or fonts are written to the printer.SThe Include program control update box determines whether to in-clude the printer control program when updating the printer. Checkthis box to update the setting and include the control program the nexttime you update the printer configuration.Generally, you only need to update the control program as new versionsbecome available. The control program is named NPFL6820.MOD.Default Printer SettingsThe following settings are the defaults for your 6820 Printer:Zero Print Option Print zeros without a slashAutofeed Configuration CR (carriage return at end of line without line feed)Protocol NPCPParity N/A (for NPCP)Bit Rate 19.2K (19200)For other printer defaults, refer to the Printer Defaults paragraph in Appen-dix B, “Cross-Reference Tables.”Error MessagesThere are three cases where the computer may not connect to the printer.Here are the three cases and error messages. Note that “x” indicates thenumber assigned to the COM Port in question.
Using the 6820 Printer Configuration UtilityChapter —462 6820 Series 80-Column Printer User’s ManualTimeout ErrorThe timeout error may occur due to either of these situations:SThe printer was not reset in the time allowed.SThe COM port exists on the desktop computer but nothing is con-nected to the port.Error Message:Unable to open COM port x to printer. Printer not resetwithin the time allowed or printer not connected to COMport x.Port Not Found ErrorThe COM port does not exist. The particular COM port is identified inthe error message.Error Message:Unable to open COM port x to printer. COM port x cannotbe found.Access Denied ErrorThe COM port exists but a connection with the printer is not established.The particular COM port is identified in the error message.Error Message:Unable to open COM port x to printer. Access to COMport x is denied. Close applications using COM port xor try another port.About the Configuration UtilityClick About to learn about your version of the 6820 Configuration Util-ity. When done, click OK to return to the utility.Bluetooth AdapterNote: If your 6820 Printer is to use a Bluetooth adapter, be sure to con-nect this adapter after you exit the Configuration Utility, thus finish re-configuring the 6820 Printer fonts.
636820 Series 80-Column Printer User’s ManualControl Code Definitions5This chapter contains a set of control code definitions and specificationsfor page layout for the 6820 Printer. These control code definitions areorganized by categories of functions.To locate control codes easily, several methods have been provided:SAlphabetically organized (complete list)—refer to the Control Codes & Escape Sequences Index table in Appendix B,“Cross-Reference Tables.” Locate the index for the control code, and turndirectly to that page.SNumeric order (single character codes only)—refer to the Single Character Control Code Definitions table in AppendixB, “Cross-Reference Tables.“ Locate the index for the control code, andturn directly to that page.SNumeric order (complete list)—refer to the Escape Sequences Quick Reference table in Appendix B,“Cross-Reference Tables” and look up control codes by their actual codevalues.Locatetheindexfortheescapesequence,andturndirectlytothat page.
Control Code DefinitionsChapter —564 6820 Series 80-Column Printer User’s ManualControl Code DefinitionsBuffersI/O BufferAll characters and control codes received by the printer are stored in thisbuffer. Characters and controls codes are read from this buffer and actedupon to form the print buffer. Characters are removed from the I/O bufferas they are processed.Print (image) BufferAll characters go through this buffer on their way to the printed page. Thisbuffer contains the graphic image of the dots to print, from which charac-ters are rendered. It is cleared when its contents are printed.Special NotationsThe following information defines notations included in the format defini-tions of the escape sequences, throughout this section.Notation Description(0) Used in the ASCII column of any of the Format definitions, indicates that its value can only be zero(and not the character “0”). For example: Select Top-Down Printing ESC US (0).(1) Used in the ASCII column of any of the Format definitions, indicates that its value can only be one(and not the character “1”). For example: Select Bottom-Up Printing ESC US (1).*When a number (at the end of an escape sequence) is marked with an asterisk, then either the valuecorresponding to that number or the value of the string character can be used for that number.For example, if 1* is shown, then either the value (1), or the value of the string character (decimal:49, hex: 31) can be used.NULThe NUL character is represented in the Dec column as 0, in the Hex column as 00, and in theASCII column as NUL.General Printer Control FunctionsBackspaceThe print buffer is emptied. The print head is moved to the left one char-acter space (using the current pitch). This can be performed to, but notbeyond, the left margin setting. The backspace is ignored if justification ofright, full, or centered is selected.FormatDecimal Hex ASCII808 BSThe backspace control code (BS) is not reliable when text contains differ-ent character pitches. For reliable backspacing, use the escape sequence(ESC “\”), Set Relative Print Position.
Control Code Definitions—Chapter 5656820 Series 80-Column Printer User’s ManualBeeperThe printer’s sounding device produces a beep sound for approximately1/10 of a second.FormatDecimal Hex ASCII707 BELCancel LineAll of the characters currently in the print buffer are discarded. Currentprint position is set to left margin. Text already printed cannot be can-celed.FormatDecimal Hex ASCII24 18 CANCarriage ReturnThe print head is repositioned at the start of the print line (usually at theleft margin), and repositions the pointer to the start of the print buffer,after printing all data in the buffer. Also, all of the “one line” functions arereset, such as bold, double-strike, double-wide, or unidirectional printing.FormatDecimal Hex ASCII13 0D CRNote: You can add an automatic line feed with a configuration item (seeConfiguration Parameters in Chapter 7, “Troubleshooting and Diagnostics”).DeleteThe last character in the print buffer is deleted. This functions only in leftjustification.FormatDecimal Hex ASCII127 7F DELForm FeedThe contents of the print buffer is printed, the print buffer is cleared, andthe paper is advanced to the top of the next page (Top of Form), accordingto the current page length setting. The carriage position is moved to thestart of the line.FormatDecimal Hex ASCII12 0C FF
Control Code DefinitionsChapter —566 6820 Series 80-Column Printer User’s ManualSelect Half-Speed PrintingHalf-speed mode is turned on to provide quiet printing, and more accurateprint positioning during text mode printing.FormatDecimal Hex ASCII27 115 1* 1B 73 01* ESC “s” 1*Cancel Half-Speed PrintingHalf-speed mode is turned off (factory default), and continues with normalspeed printing.FormatDecimal Hex ASCII27 115 0* 1B 73 00* ESC “s” 0*Set Inactivity Time for Sleep ModeThe time period, for which the printer waits during inactivity before itgoes into low-power mode, is set (in nseconds). The factory default is 10seconds.FormatDecimal Hex ASCII27 122 n 1B 7A n ESC “z” nLine FeedPerform Line FeedThe contents of the print buffer is printed, then cleared, and the charactercount is reset to zero; then the print head advances to the next print line,using the current spacing. The position of the carriage is not affected and acarriage return is not executed.FormatDecimal Hex ASCII10 0A LFPerform n/216-inch Line FeedThe paper to immediately advanced n/216 of an inch. This does not affectsubsequent line feeds. Range of nis 0–255.FormatDecimal Hex ASCII27 74 n 1B 4A n ESC “J” n
Control Code Definitions—Chapter 5676820 Series 80-Column Printer User’s ManualPerform n/216-inch Reverse Line FeedAn immediate reverse line feed of n/216 of an inch is produced. This doesnotaffectsubsequentlinefeeds.Rangeofnis 0–255.FormatDecimal Hex ASCII27 106 n 1B 6A n ESC “j” nPerform Master ResetThe Master Reset code initializes the printer, by resetting all special modesto their default power-up states (see the Factory Defaults paragraph in Ap-pendix B, “Cross-Reference Tables” for a complete list of settings that areinitialized with this command).FormatDecimal Hex ASCII27 64 1B 40 ESC “@”Set Print Position (absolute)The print head is moved to an absolute horizontal position on the paper.The distance is specified, in dots from the left margin to the new printposition (at which subsequent characters are printed). Each dot represents1/60 of an inch. The values for n1 and n2 determine the distance, as fol-lows:number of dots = n1 + (n2 * 256)Maximum position is 480. The previous contents of the current printbuffer is printed.If the position specified would have placed the print head outside the cur-rent margins, this function is ignored and the previous setting remains ef-fective. This function is also ignored in right, center, and full justificationmodes.FormatDecimal Hex ASCII27 36 n1 n2 1B 24 n1 n2 ESC “$” n1 n2
Control Code DefinitionsChapter —568 6820 Series 80-Column Printer User’s ManualSet Print Position (relative)The print head is moved to a horizontal position on the paper, relative tothe current print head position. The distance specified is in dots. To deter-mine n1 and n2, first calculate the displacement required in 1/120ths of aninch. If the displacement is to the left, subtract it from 65536. The valuesfor n1 and n2 determine the distance, as follows:number of dots = n1 + (n2 * 256)Maximum displacement is ±960. If the position specified would place theprint head outside the current margins, this function is ignored and theprevious setting remains in effect. This function is also ignored in right,center, and full justification modes.FormatDecimal Hex ASCII27 92 n1 n2 1B 5C n1 n2 ESC “\” n1 n2Select Top-Down PrintingTop-down printing (factory default) is enabled. The first page is printedfirst.FormatDecimal Hex ASCII27 31 0 1B 1F 00 ESC US (0)Select Bottom-Up PrintingBottom-up printing is enabled. The last page is printed first.FormatDecimal Hex ASCII27 31 1 1B 1F 01 ESC US (1)Select Unidirectional PrintingUnidirectional mode is turned on, causing the print head to print fromleft-to-right only. This allows more accurate print positioning during textmode printing.FormatDecimal Hex ASCII27 85 1* 1B 55 01* ESC “U” 1*Cancel Unidirectional PrintingUnidirectional mode is turned off (factory default), allowing the print headtoprintinbothdirections.FormatDecimal Hex ASCII27 85 0* 1B 55 00) ESC “U” 0*
Control Code Definitions—Chapter 5696820 Series 80-Column Printer User’s ManualSelect Unidirectional (one line) PrintingUnidirectional printing is turned on, for the current line only. The con-tents of the print buffer is printed, and cleared, before setting this mode.This allows more accurate print positioning during text mode printing, forthe current line.FormatDecimal Hex ASCII27 60 1B 3C ESC “<”Page Formatting FunctionsThis set of functions consists of control codes that change the formattingfor the page, such as page length, margins, line spacing, etc. The pagelength (form length) and margin settings define the printable area on thepage. These settings need to conform to the actual size of the paper used inthe printer.Page LengthSet Page Length (lines)The length of the paper is set, in lines, where the range of n(number oflines) is 1-127 (default = 66). Keep in mind the line spacing and actuallength of the paper when specifying this value, since this function is depen-dent on those parameters. Top-of-Form is reset to the current line and theSkip Over Perforation setting is canceled.FormatDecimal Hex ASCII27 67 n 1B 43 n ESC “C” nSet Page Length (inches)The length of the paper is set, in inches, where the range of n(number ofinches) is 1-22 (default = 11). Keep in mind the line spacing and actuallength of the paper when specifying this value, since this function is depen-dent on those parameters. Also, Top-of-Form is reset to the current lineand the Skip Over Perforation setting is canceled.FormatDecimal Hex ASCII27670n 1B 43 00 n ESC “C” NUL n
Control Code DefinitionsChapter —570 6820 Series 80-Column Printer User’s ManualLine SpacingThese functions set the amount of space from one line to the next, for linefeeds. The factory default is 1/6 inch (6 lines per inch).The Page Length, Vertical Tab, and Skip Over Perforation functions arealso dependent upon this function.Select 1/8-inch Line SpacingLine spacing is set to 1/8 of an inch (8 lines per inch), for subsequent lines.FormatDecimal Hex ASCII27 48 1B 30 ESC “0”Select 7/72-inch Line Spacing (7 dots)Line spacing is set to 7/72 of an inch (approximately 9.7 lines per inch),forsubsequentlines.FormatDecimal Hex ASCII27 49 1B 31 ESC “1”Select 1/6-inch Line SpacingLine spacing is set to 1/6 of an inch (6 lines per inch), for subsequent lines(factory default). 1/6 inch is equal to 12 dot spacing.FormatDecimal Hex ASCII27 50 1B 32 ESC “2”Select n/216-inch Line SpacingLine spacing is set to n/216 of an inch, for subsequent lines. A spacing of1/216 inch is 1/3 the distance between pins of the print head (approxi-mately 1/3 of a dot) and 27/216 is 8 lines per inch. Range of nis 0–255.FormatDecimal Hex ASCII27 51 n 1B 33 n ESC “33” nSelect n/72-inch Line Spacing (n dots)Line spacing is set to n/72 of an inch, for subsequent lines. A spacing of1/72 inch (1 point in font size) is the distance between pins on the printhead (approximately 1 dot) and 9/72 is 8 lines per inch. Range of nis0–85.FormatDecimal Hex ASCII27 59 n 1B 41 n ESC “A” n
Control Code Definitions—Chapter 5716820 Series 80-Column Printer User’s ManualSet MarginsMargin settings define the horizontal print area on the page. The mini-mum space between margins is the width of one double-wide pica charac-ter.Set Right MarginAlltextintheprintbufferiscleared,thentherightmarginissettoncol-umns, using the current character pitch. This is the number of the charac-ters from column 1 (at the left edge of the paper) to the last column beforethe right margin (factory default = 80).The minimum space between margins is the width of one double-widthpica character. The maximum value for this setting is the maximum num-ber of characters (based on the current pitch) that would fit between theleft margin and the right edge of the default printable area of the page.Ranges shown below could vary, depending on values of other parametersthat affect character width. If the value specified is not within the allowedrange, it is ignored.Range of nis 2–80 in Pica mode, 2–96 in Elite mode, and 2–136 in Com-pressed mode.FormatDecimal Hex ASCII27 81 n 1B 51 n ESC “Q” nSetLeftMarginAll text in the print buffer is cleared, then the left margin is set, relative tothe number of columns to the left of the first column to be printed (facto-ry default = 0).The minimum space between margins is the width of one double-widthpica character. The maximum value must be less than the right margin.Ranges shown below could vary, depending on values of other parametersthat affect character width. If the value specified for this function is notwithin the allowed range, it is ignored.Range of nis 0–78 in Pica mode; 0–93 in Elite mode, and 0–133 in Com-pressed mode.FormatDecimal Hex ASCII27 108 n 1B 6C n ESC “I” n
Control Code DefinitionsChapter —572 6820 Series 80-Column Printer User’s ManualSet Skip Over PerforationThis function is valid for continuous paper only. The number of lines toskip between the last printed line on the page and the first printed line onthenextpageisset.Ifthevaluespecifiedforthisfunctionisgreaterthanthe page length, it is ignored. This function is canceled by the use of one ofthe Set Page Length functions (factory default = disabled).The amount of space left blank at the bottom of the printed page is depen-dent upon the current Line Spacing.FormatDecimal Hex ASCII27 78 n 1B 4E n ESC “N” nCancel Skip Over PerforationThe Skip Over Perforation is canceled, which allows the maximum numberof lines to be printed on each page.FormatDecimal Hex ASCII27 79 1B 4F ESC “O”Character Style and Text Mode FunctionsThe following set of functions affect the appearance of text on the printedpage. This could involve size, typeface, or other characteristics of the text.Select Condensed Mode (compressed)The condensed mode is selected, which prints characters at approximately60% of the normal width. This results in character pitches, as shown be-low (for exact pitch values, see Master Select, on page 75):Condensed Mode Condensed + Expanded Condensed + Elite17 cpi (approximate) 9 cpi (approximate) 20 cpi (approximate)This function empties the print buffer and turns compressed mode on, andstays on until canceled by Cancel Compressed Mode, ESC SI (0) or DC2(factory default = disabled). Note that this function is not supported in Dou-ble-byte Character Sets (DBCS).FormatDecimal Hex ASCII27 15 1B 0F ESC SI15 0F SI
Control Code Definitions—Chapter 5736820 Series 80-Column Printer User’s ManualCancel Condensed Mode (compressed)This function cancels the compressed mode, enabled by Select CompressedMode, SI or ESC SI (1). Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 18 1B 12 ESC DC218 12 DC2Select Double-Strike ModeDouble-strike printing is enabled, until Cancel Double-Strike Mode is en-countered. Factory default disables double-strike. Text is made bolder byprinting each dot twice, with the second dot slightly below the first dot.This mode is not available in NLQ, yet is not canceled by the selection ofNLQ. Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 71 1B 47 ESC “G”Cancel Double-Strike ModeThe effect of Select Double-Strike Mode is canceled. Note that this functionis not supported in DBCS.FormatDecimal Hex ASCII27 72 1B 48 ESC “H”Select Double-Wide (expanded) Mode (one-line-only)Expanded print is enabled, for current line only. The mode set previouslyreturns on subsequent lines. However, expanded print can be canceledwith Cancel Expanded Print, DC4 or ESC “W” (0), before end of currentline, or wrapping of the print buffer. This works with all three pitches(Pica, Elite, Compressed).This mode is also terminated by the execution of a Carriage Return,LineFeed,Form Feed,Vertical Tab or wrapping of the print buffer. Note thatthis function is not supported in DBCS.FormatDecimal Hex ASCII27 14 1B 0E ESC SO14 0E SO
Control Code DefinitionsChapter —574 6820 Series 80-Column Printer User’s ManualCancel Double-Wide (expanded) Print (one-line-only)Double-Wide (expanded) print mode is canceled for the current line only.Modes set previously return on subsequent lines. However, it does notcancel expanded mode set by Select Double-Wide (expanded) Mode,ESC“W” (1) or Master Select, ESC “!”.Note that this function is not supported inDBCS.FormatDecimal Hex ASCII27 20 1B 14 ESC DC420 14 DC4Select Double-Wide (expanded) ModeExpanded print mode is enabled, until Cancel Expanded Print is encoun-tered. Factory default disables double-wide mode. Note that this function isnot supported in DBCS.FormatDecimal Hex ASCII27 87 1* 1B 57 01* ESC “W” 1*Cancel Double-Wide (expanded) ModeDouble-wide print mode (previously set by Select Double-Wide Mode)iscanceled. Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 87 0* 1B 57 00* ESC “W” 0Select Elite PitchA character pitch of 12 cpi (characters per inch) is selected. This also can-cels Pica Pitch (factory default = Pica). Note that this function is not sup-ported in DBCS.FormatDecimal Hex ASCII27 77 1B 4D ESC “M”Select Emphasized ModeEmphasized printing is enabled, until Cancel Emphasized Mode is encoun-tered. The text is made bolder by printing each dot twice, with the seconddot slightly to the right of the first dot. Factory default disables Empha-sized mode. Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 69 1B 4B ESC “E”
Control Code Definitions—Chapter 5756820 Series 80-Column Printer User’s ManualCancel Emphasized ModeThe effect of the Select Emphasized Mode is canceled. Note that this functionis not supported in DBCS.FormatDecimal Hex ASCII27 70 1B 46 ESC “F”Define Intercharacter SpaceThis function defines the amount of space to the right of each character, inaddition to the space allowed in the character design. The variable nrepre-sents the number of units of space, with each unit equal to 1/120 of aninch. Range of values for nis 0–63 with a factory default of 0.FormatDecimal Hex ASCII27 32 n 1B 20 n ESC SP nSelect Italic ModeThe text (nongraphic) characters are italicized. Factory default disablesItalic mode. Note that this function does not work well with DBCS or alter-nate Single Byte Charater Sets (SBCS).FormatDecimal Hex ASCII27 52 1B 34 ESC “4”Cancel Italic ModeThe italic mode, set by the Select Italic Mode function, is canceled. Notethat this function does not work well with DBCS or alternate SBCS.FormatDecimal Hex ASCII27 53 1B 35 ESC “5”Master SelectCombinations of modes are allowed with this function. The variable nisdetermined by combining values for the desired modes, by adding themtogether. Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 33 n 1B 21 n ESC “!” n
Control Code DefinitionsChapter —576 6820 Series 80-Column Printer User’s ManualValid combinations of the values in the following table include any com-binations except that Pica cannot combine with Elite.An example of combining values: Pica Compressed Italic Underlined, byadding values (00h + 04h + 40h + 80h), which results in C4h for the val-ue of n.Hex Value Mode00h Pica01h Elite04h Condensed (compressed)08h Emphasized10h Double-Strike20h Double-Width (expanded)40h Italic80h UnderlinedThe following print conflicts occur between modes. A mode in any col-umn takes precedence over all modes in the columns to its right.1 2 3Elite Emphasized CompressedThe following print modes can be combined producing different pitches:Pitch Mode5cpi Expanded6cpi Expanded Elite8.58 cpi Expanded Compressed10 cpi Pica12 cpi Elite17.16 cpi CompressedSelect Pica PitchA character pitch of 10 cpi (characters per inch) is selected (factory de-fault). This also cancels Elite pitch. Note that this function is not supportedin DBCS.FormatDecimal Hex ASCII27 60 1B 50 ESC “P”
Control Code Definitions—Chapter 5776820 Series 80-Column Printer User’s ManualSelect Superscript ModeAll subsequent characters are printed approximately 2/3 the normal heightin the upper part of the character space, until Cancel Subscript/Superscript isencountered. Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 83 0* 1B 53 00* ESC “S” 0*Select Subscript ModeAll subsequent characters are printed approximately 2/3 the normal heightin the lower part of the character space, until Cancel Subscript/Superscript isencountered. Note that this function is not supported in DBCS.FormatDecimal Hex ASCII27 83 1* 1B 53 01* ESC “S” 1*Cancel Subscript/Superscript ModeThe effects produced by Select Superscript Mode and Select Subscript Modeare canceled. Factory default also disables both of these modes. Note thatthis function is not supported in DBCS.FormatDecimal Hex ASCII27 84 1B 54 ESC “I”Select Underline ModeThe underlining of all subsequent characters (including spaces) is enabled,until the Cancel Underline Mode function is encountered.FormatDecimal Hex ASCII27 45 1* 1B 2D 01* ESC “–” 1*Cancel Underline ModeThe effect of the Select Underline Mode function is canceled. Factory de-fault also disables the Underline mode.FormatDecimal Hex ASCII27 45 0* 1B 2D 00* ESC “–” 0*
Control Code DefinitionsChapter —578 6820 Series 80-Column Printer User’s ManualTabs and Tab Setting FunctionsHorizontal TabsThis set of functions deals with horizontal tabs: set tabs, tab to next tabstop,cleartabs,andsettabincrements.STab settings are not affected by subsequent changes in pitch.STabs may range up to maximum width for character and printer size.SAll previous tab stops are cleared when new tab stops are set. Also, if theleft margin is changed after the horizontal tabs are set, then all tab stopsare cleared.STabs become absolute positions and are not affected by any subsequentchange in character size.SAll tabs set outside of the printable area are ignored.Perform Horizontal TabThe print position is moved to the next horizontal tab stop. The tab posi-tions, set by ESC “D”, the Set Horizontal Tabs function, are not affectedby any changes in character pitch.The factory default tab settings are at intervals of eight characters, in thecurrently selected pitch. For the default tabs, the actual distance to eachtab position is affected by changes in character pitch.FormatDecimal Hex ASCII909 HTSet Horizontal TabsThe current horizontal tabs are reset, and new horizontal tabs are set up,based on the current character width (pitch).FormatDecimal Hex ASCII27 68 n1 n2 ... nk 0 1B 44 n1 n2 ... nk 00 ESC “D” n1 n2 ... nk NULwhere, n1 is the first tab (range of values for tab stops: 1–255), n2 is thesecond tab (all tabs must be in ascending order),... are subsequent tabs(maximum number of tabs: 32), nk is the last tab to set (any value lessthan the previous tab value acts as a terminating character), NUL is theterminating character.Clear Horizontal TabsAll horizontal tab stops are cleared. It is merely a variant behavior of theSet Horizontal Tabs function, where the NUL acts as an early terminatingcharacter, since the function normally clears the existing tabs before settingany new tabs.FormatDecimal Hex ASCII27 68 0 1B 44 00 ESC “D” NUL
Control Code Definitions—Chapter 5796820 Series 80-Column Printer User’s ManualVertical TabsThis set of functions deals with vertical tabs: set tabs, tab to next tab stop,clear tabs, set tab increments, set tabs in channels, and select a tab channel.STab positions are line numbers, counting from the Top of Form.SAll tabs set beyond the page length are stored, but are not used.SAny tab set within the SOP range (Skip Over Perforation), during thetime SOP is active, are stored but not used until SOP is canceled.SIf a vertical tab is encountered, and the next tab stop is outside theprintable page area, a form feed is executed placing the print head at thenext Top of Form.SAll previous tab stops are cleared when new tab stops are set.STab settings are not affected by subsequent changes in line spacing.Perform Vertical TabThe contents of the current print buffer are printed first, then the printposition is moved to the next vertical tab stop. If no channel is selected,then channel 0 is used. The carriage position is changed to the start of thenext print line. If the vertical tab is performed beyond the last tab positionset or beyond the last line of a form, then a form feed is performed.If novertical tabs are defined, then the paper advances one line, using the cur-rently selected line spacing, without changing the carriage position.FormatDecimal Hex ASCII11 0B VTSetVerticalTabsThe current tabs are reset, and vertical tabs are set up, based on the currentline spacing. Tab settings are not affected by subsequent changes in linespacing.FormatDecimal Hex ASCII27 66 n1 n2 ... nk 0 1B 42 n1 n2 ... nk 00 ESC “B” n1 n2 ... nk NULwhere n1 is the first tab (range of values for tab stops: 1–255), n2 is thesecond tab (all tabs must be in ascending order), ... are subsequent tabs(maximum number of tabs: 16), nk is the last tab to set (any value lessthan the previous tab value acts as a terminating character), NUL is theterminating character. All tab settings with this function are stored inchannel 0.
Control Code DefinitionsChapter —580 6820 Series 80-Column Printer User’s ManualClear Vertical TabsAll vertical tab stops are cleared. It is merely a variant behavior of the SetVertical Tabs function, where the NUL acts as an early terminating charac-ter, since the function normally clears the existing tabs before setting anynew tabs.FormatDecimal Hex ASCII27 66 0 1B 42 00 ESC “B” NULSet Vertical Tabs in ChannelThis function works the same as the Set Vertical Tabs function, except thatit stores the tabs into a specified channel, as specified by the variable c.This channel is selected for use by the Select Vertical Tab Channel function.FormatDecimal Hex ASCII2798cn1n2...nk0 1B 62 c n1 n2 ... nk 00 ESC “b” c n1 n2 ... nk NULwhere cis the channel number (range: 0–7), n1 is the first tab (range ofvalues for tab stops: 1–255), n2 is the second tab (all tabs must be inascending order), ... are subsequent tabs (maximum number of tabs:16), nk is the last tab to set (any value less than the previous tab valueacts as a terminating character), and NUL is the terminating character.Clear Vertical Tabs in ChannelAll vertical tab stops in the specified channel are cleared. This is merely avariant behavior of the Set Vertical Tabs in Channel function, where theNUL acts as an early terminating character, since this function normallyclears the existing tabs before setting any new tabs.FormatDecimal Hex ASCII27 98 c 0 1B 62 c 00 ESC “b” c NULSelect Vertical Tab ChannelA specified tab channel is selected. It sets up the current tabs from thatchannel. Once this function is performed, all subsequent Perform VerticalTab commands use the tab stops from the list retrieved from the specifiedchannel. At power on, the printer uses the tabs stored in channel 0.FormatDecimal Hex ASCII27 47 c 1B 2F c ESC “/” cwhere cis the channel number (range: 0–7)
Control Code Definitions—Chapter 5816820 Series 80-Column Printer User’s ManualCharacter Sets and User-Defined FunctionsDifferent character sets may be installed in the 6820 Printer. In some casesmore than one character set may be present at one time, depending on theamount of available font memory. The 6820 Printer reserves 438K ofmemory for installable fonts in FLASH memory. You can install thesecharacter sets using NPCP or the flash configuration utility available in the6820 Tool Kit. They can also install in flash at the time of manufacture orservice. A printer tool kit is available for installing selected font modules.Single Byte Character SetsSBCSs are supported for MS-DOS, PL/N, and Intermec application com-patibility. NFT00000.MOD is the default character set (font) for compati-bility with the 4820 Printer. NFT00437.MOD is the IBM/Microsoftcompatible character set for codepage 437.Double-Byte Character SetsDBCSs require two bytes to send to the printer to define the character toprint. The first byte of the character code sent to the printer is known as alead-in byte. The second byte of the character code is known as the trailingbyte. Different character sets have different requirements for the values ofboth lead-in and trailing byte. When the lead-in byte does not fall in therange listed for the character set, a character from a SBCS may print. Thefollowing double-byte character sets are supported by the 6820 Printer.DBCSFont ModuleCodePage DBCS Language Lead-in Byte Trailing ByteNFT00936.MOD 936 GB 2312 Chinese(simplified)A1h–ABhB0h–F7hA1h–FEhNFT00950.MOD 950 big 5 TraditionalChineseA1h–C6hC9h–F9h40h–FEh (except7Fh)NFT00932.MOD 932 Shift JIS Japanese 81h–9FhE0h–FCh40h–FCh (except7Fh)NFT00949.MOD 949 KSC 5601 Korean A1h–AChB0h–C8hCAh–FDhA1h–FEhNote: See Appendix C, “PrinterFontTestJobs,” for sample print jobs.
Control Code DefinitionsChapter —582 6820 Series 80-Column Printer User’s ManualMulti-Byte Character SetsDBCS and SBCS can mix when printing a report. This mixture is referredto as a Multi-Byte Character Set (MBCS). When a DBCS is selected, thecharacters from the SBCS codepage currently selected are used for render-ing character codes and control codes from 0 to 127. Codes above 127(that fall within the range of lead-in bytes for the selected character set)treat the byte that follows as a trailing byte for that character set. Other-wise, for character codes above 128, the character code from the selectedSBCS is printed. NFT00950.MOD (BIG 5 DBCS) does not allow theMBCS mode. For this character set, only control codes from 0–31 aretreated as single byte characters when they are not proceeded by a lead-inbyte. All escape sequence character strings are treated as SBCS.Codepage SelectionMultiple codepages can be present in printer font memory at one time.OneSBCSandoneDBCScodepagecanbeselectedastheactivecode-pages at any time for MBCS mode. The active codepage can be changed atany time by substituting the appropriate value into n1 and n2 from theInternational Character Sets table on the next page.FormatDecimal Hex ASCII27 82 n0 n1 n2 1B 52 n0 n1 n2 ESC “R” n0 n1 n2where n0 is 255, n1 isthehighbyteofcodepagetoselect,andn2 is thelowbyteofcodepagetoselect.Select National Character SetBy default, codepage 0 is selected by the printer at reset. The following es-cape sequence may be used to select international character support, and isonly allowed for codepage 0. All other codepages use direct character codemapping to select the appropriate font for rendering.FormatDecimal Hex ASCII27 82 n 1B 52 n ESC “R” nwhere nis 0–14 and is the country code, as shown in the InternationalCharacter Sets table on the next page. The default value for nis zero(USA).A full 256 character set is not provided for these sets. There are 64 interna-tional characters stored in ROM: 32 in Roman and 32 in Italic. They arestored as codes 0–31 and 128–255. These codes are normally not accessi-ble.However, the ESC“R” command makes these codes available, but only 12characters at a time. These 12 characters are available in these positions ofthe ASCII character table: 35, 36, 64, 91, 92, 93, 94, 96, 123, 124, 125,and 126, as shown in the International Character Sets table on the nextpage.
Control Code Definitions—Chapter 5836820 Series 80-Column Printer User’s ManualInternational Character SetsCountryCountryNumber 35 36 64 91 92 93 94 96 123 124 125 126USA 0 #$@[\]^‘{|}~France 1 # $ à º ç §^ ‘ é ù è ¨Germany 2 #$§ÄÖÜ^ ‘ ä ö ü βEngland (UK) 3 £ $ @ [ \ ] ^ ‘ { | } ~Denmark 1 4 #$@ÆØÅ^‘ æøå~Sweden 5 #¤É ÄÖÅÜ é ä Ö å üItaly 6 #$@º\é^ùà èìSpain 1 7 P $ @ ¡ Ñ ¿ ^ ‘ ¨ ñ } ~Japan 8 #$@[¥]^‘{|}~Norway 9 #¤É ÆØÅÜ é æøå üDenmark 2 10 #$ÉÆØÅÜé æøåüSpain 2 11 # $ á ¡ Ñ ¿ é ‘ í ñ ó úLatin America 12 #$á¡ Ñ¿ éüí ñóúHebrew 13 Note: Hebrew fonts are available in the supplied font files. See “Hebrow Character Fonts”below.Greek 14 Note: Greek fonts are available in the supplied font files. See the “Greek Character Sets”table on the next page..Hebrew Character FontsHebrew characters represented by decimal values 38 and 65 through 90are represented by the following 7x7 font descriptions.*.*.*.. ....*.* *.*.*.* *.*.*.* ....*.* *.*.*.* *.*.*.* *..*.*.....*.. ......* .....*. .....*. ......* ...*... .*...*. *..*..*....*.. ....*.* .....*. *....*. ......* ...*... *....*. *..*..*....*.. ...*..* .....*. *....*. ......* ...*... *....*. *.....**.*.*.* ..*...* .....*. *....*. ......* ...*... *....*. *....*........ ....... ....... ....... ....... ....... ....... *.*.*......... ....... ....... ....... ....... ....... ....... .......65 66 67 68 69 70 71 72....... ....... ....... *...... ....... ....... ....... ...........*.* ..*.*.* *.*.*.. *.*.*.* *.*.*.* *..*... ....*.* ....*.*......* ......* ......* ......* *.....* .*.*.*. ......* ......*......* ......* ......* .....*. *.....* ..*...* ......* ......*....... ......* ......* ....*.. *.....* .*....* ......* ......*....... ......* *.*.*.. .*.*... *.*.*.* *...*.* ......* ..*.*.*....... ....... ....... ....... ....... ....... ....... .............. ....... ....... ....... ....... ....... ....... .......73 74 75 76 77 78 79 80....... ....... ....... ....... ....... ....... ....... .......*.*.*.* *.....* *.*.*.* *.*.*.. *....*. *.....* *.*.*.* *.*.*.*..*...* *.....* *.....* *.....* .*..*.. .*...*. ......* ......*.*....* .*...*. *.*...* *.*...* ..*.*.. ...*... .*....* ......**....*. ..*.*.. ......* ......* ......* .....*. *.*.*.* ......**.*.*.. *.*.*.* ......* *.*.*.. ......* *.*.*.* *...... ......*....... ....... ......* ....... ......* ....... *...... .............. ....... ....... ....... ....... ....... ....... .......81 82 83 84 85 86 87 88.....*. ....... .......*..*..* ..*.*.* *.....**..*..* ..*...* .*....**..*..* ..*...* .*.*.*.*.*..*. ..*...* *....*.*...*.. *.*...* *.....*....... ....... .............. ....... .......89 90 38
Control Code DefinitionsChapter —584 6820 Series 80-Column Printer User’s ManualGreek Character SetsDec Hex Chr Dec Hex Chr Dec Hex Chr97 61 A 105 69 I 113 71 P98 62 B106 6a K114 72 Σ99 63 Γ107 6b Λ115 73 T100 64 ∆108 6c M116 74 Y101 65 E 109 6d N 117 75 Φ102 66 Z110 6e Ξ118 76 X103 67 H 111 6f O 119 77 Ψ104 68 θ112 70 Π120 78 ΩNote: See Appendix C, “PrinterFontTestJobs,” for sample print jobs.The selected set stays in effect until the printer is reset and receives a Mas-ter Reset command, or a new international character set is selected. Notethat this function is only used with the default character set.User Defined CharactersThe following code deals with user defined characters and their selectioninto memory.Note: RAM-based definition or redefinition of standard characters is onlyuseful when the default SBCS codepage is selected. There is no method toredefine characters in the other codepages, since unique codepages can becreated and loaded into the printer font memory (flash) for use.Copy ROM to RAMThe characters in ROM are copied into RAM, so a complete user-definedcharacter set is created by editing selected characters. This ensures that allcharacters are defined when a user-defined character set is selected. Thiseliminates the need to unselect the user-defined character set when print-ing defined characters. Note that this function is only useful with the defaultSBCS character set.FormatDecimal Hex ASCII2758000 1B 3A 00 00 00 ESC “:” NUL NUL NUL
Control Code Definitions—Chapter 5856820 Series 80-Column Printer User’s ManualDefine User-Defined CharactersCharacters are redefined by the user in the currently selected mode. How-ever, they can only be used in draft mode. Note that this function is onlyuseful with the default SBCS character set.FormatDecimal Hex ASCII27380k1k2s1d1 ... d111B 26 00 k1 k2 s1d1 ... d11ESC “&”NULk1 k2 s1d1 ... d11where k1 is the character code of the first character to redefine, k2 is thecharacter code of the last character to redefine (any character between0–255 can be redefined), and (k1 could equal k2, if only one charac-ter is defined).For each character defined, 12 bytes of data must be supplied, as follows:where s1 is the first byte that describes the character format. Bits 0–3represent the end position in the grid, bits 4–6 represent the start posi-tion in the grid, and bit 7 determines whether the character uses the topeight pins or the bottom eight pins of the print head. If bit 7 = 0, thetop eight pins are used. If bit 7 = 1, the bottom eight pins are used. Thestart and end positions are ignored during character imaging, but mustbe accurate to redefine the character code. d1...d11 is the data that com-prises the dot image pattern of the defined character.When printable code expansion is enabled with ESC“I”, the PrintableCode Area Expansion function, and the user-defined character set is selectedwith ESC“%” (1), the Select User-Defined Set function, then the codes(less than 20h and greater than 7Fh) can be defined for use and are print-able.When printable code expansion is enabled with the Enable Printing ofCodes 128-255 function, and the user-defined character set is selected withthe Select User-Defined Set function, then codes (between 80h and 9Fh)can be defined for use and are printable.For a list of these characters, refer to the Printable Code Expansion Charac-ters table on page 87.Select User-Defined Character SetA user-defined character set can be selected, after the Define User-DefinedCharacters function is used to define the character set. Note hhis function isonly useful with the default SBCS Character Set.FormatDecimal Hex ASCII27 37 1 1B 25 01 ESC “%” (1)
Control Code DefinitionsChapter —586 6820 Series 80-Column Printer User’s ManualSelect Default Character SetIf the Select User-Defined Set function was previously set, this functionswitches back to the default character set. Note this function is only usefulwith the default SBCS character set.FormatDecimal Hex ASCII27 37 0 1B 25 00 ESC “%” (0)Enable Printing of Codes 128-255All codes (128–255) are treated as printable characters, rather than controlcodes, with this function. This allows the use of these characters for user-defined characters. A user-defined set must be selected, using the SelectUser-Defined Set function, before these characters can print. Factory de-fault disables printing of these codes. Note this function is only useful withthe default SBCS character set.This function is only available when the default SBCS character set is se-lected.FormatDecimal Hex ASCII27 54 1B 36 ESC “6”Disable Printing of Codes 128-255This disables the printing of codes (128–255), set by Enable Printing ofCodes 128–255.Bydefault,thesecodesaredisabled.FormatDecimal Hex ASCII27 55 1B 37 ESC “7”
Control Code Definitions—Chapter 5876820 Series 80-Column Printer User’s ManualExpand Printable Code AreaThis function allows certain ASCII codes (00h to 1Fh) and codes (80h to9Fh) to be printable when the variable nis set to the value of 1. This al-lows the use of these codes for user-defined characters. If n= 0, the func-tion returns these two ranges of characters to non-printable control codes.A user-defined character set must be selected by ESC“%” (1), the EnablePrinting of Codes 128-255 function, before these codes can print. In bothranges, only the following codes can redefine as printable characters. Codesnot listed, within the range (00h–1Fh), print as standard control codes.Codes not listed, within the range (80h-9Fh), are converted to a controlcode in the range of (00h-1Fh), by subtraction of 80h. Note this function isonly useful with the default SBCS character set.FormatDecimal Hex ASCII27 73 n 1B 49 n ESC “I” nPrintable Code Expansion CharactersHex ASCII Hex ASCII Hex ASCII Hex ASCII00 NUL 11 DC1 80 none 91 none01 SOH 15 NAK 81 none 95 none02 STX 16 SYN 82 none 96 none03 ETX 17 ETB 83 none 97 none04 EOT 1C FS 84 none 9C none05 ENQ 1D GS 85 none 9D none06 ACK 1E RS 86 none 9E none10 DLE 1F US 90 none 9F noneEnable Printing of Character GraphicsThe printing of character graphics is enabled, until disabled with the Dis-able Printing of Character Graphics function. Note this function is only usefulwith the default SBCS character set.FormatDecimal Hex ASCII27 116 1 1B 74 01 ESC “t” (1)For character values from 0 to 31 (00h–1Fh):SWhen the default SBCS codepage is selected, the FX-86e IBM charactergraphics symbol set is printed.SWhen other SBCS codepages are selected, the codes (00h-1Fh), listedabove in the Printable Code Expansion Characters table are printed.
Control Code DefinitionsChapter —588 6820 Series 80-Column Printer User’s ManualFor character values from 32 to 126 (20h–7Eh):SWhen the default SBCS codepage is selected, the selected internationalcharacter set is printed.SWhen other SBCS codepages are selected, the international character setselection is not in effect.For the character value 127 (7Fh):SWhen the default SBCS codepage is selected, a space is printedSWhen other SBCS codepages are selected, the character associated withthecodepageisprinted.For character values from 128 to 255 (80h–FFh), the FX-86e Epson Char-acter Graphics set is printed.Disable Printing of Character GraphicsThe printing of character graphics is disabled. Factory default disables thisfunction.FormatDecimal Hex ASCII27 116 0 1B 74 00 ESC “t” (0)Print Character GraphicsThis function allows printing of character graphics from the currently se-lected SBCS codepage, by sending a graphics string to the printer. The val-ues of the graphics data bytes can range between 0–255.FormatDecimal Hex ASCII27 43 n d1 ... dn 1B 2B n d1 ... dn ESC “+” n d1 ... dnwhere nis the length of the character graphic string and d1 ... dn are thecharacter graphics data stream.The number of data bytes must be equal to the value of the variable n.Therange of values (for the characters in each graphics data byte): 0–255For character values from 0 to 31 (00h–1Fh):SWhen the default SBCS codepage is selected, the FX-86e IBM charactergraphics symbol set is printed.SWhen other SBCS codepages are selected, currently selected single bytecodepage character graphics are printed.For character values from 32 to 126 (20h–7Eh):SWhen the default SBCS codepage is selected, the selected internationalcharacter set is printed.SWhen other SBCS codepages are selected, the character from the cur-rently selected codepage are printed.
Control Code Definitions—Chapter 5896820 Series 80-Column Printer User’s ManualFor the character value 127 (7Fh):SWhen the default SBCS codepage is selected, a space is printedSWhen other SBCS codepages are selected, the character graphics symbolis printed.For character values from 128 to 255 (80h–FFh):SWhen the default SBCS codepage is selected, the FX-86e Epson Char-acter Graphics set is printed.SWhen other SBCS codepages are selected, the corresponding character isprinted.Graphics FunctionsEight-Pin Graphics ModesAll 8-pin graphics functions require parameters, n1 and n2,whichrepre-sent the length of the graphics string that follows the Select Graphics Modecommand, and are calculated as follows (assuming a temporary variable n):n= total number of graphics dots needed for the graphic stringn2 = integer of (ndivided by 256)n1 =remainderofthen2 calculationThe simplest calculation, is to divide n(total number of dots needed forthe graphics string) by 256. Then n2 is the quotient (the whole number)and n1 is the remainder. If you require less than 256 dots (columns), thenn1 indicates the number of dots and n2 is set to zero.Select Graphics ModeThe graphic mode, represented by the variable m (Graphics Modes table)isenabled.The total number of dot columns to print is represented by n1and n2 (see parameter descriptions above). Any graphic string that exceedsthe length of the print line is discarded.FormatDecimal Hex ASCII27 42 m n1 n2 1B 2A m n1 n2 ESC “*” m n1 n2Reassign Graphics ModeGraphic modes (shown in table below) can be changed with this function.FormatDecimal Hex ASCII27 63 s n 1B 3F s n ESC “?” s nwhere sis one of the “K,” “I,” “Y,” or “Z” characters and nis one of the0–7modesasshownintheGraphics Mode table on the next page.
Control Code DefinitionsChapter —590 6820 Series 80-Column Printer User’s ManualGraphics ModesMode mDots per Inch / Dots per 8” LineSingle-density 0 60 dots per inch, 480 dots per 8 inch lineLow Speed Double-density 1120 dots per inch, 960 dots per 8” lineHigh Speed Double-density see note 2 120 dots per inch, 920 dots per 8” lineLow-Speed Quadruple-density see note 3240 dots per inch, 1920 dots per 8” lineCRT I 4 60 dots per inch, 480 dots per 8” lineSingle-Density Plotter 572 dots per inch, 576 dots per 8” lineCRT II 6 90 dots per inch, 720 dots per 8” lineDouble-Density Plotter see note 7144 dots per inch, 1152 dots per 8” lineNote: Adjacent dots, in a given row, cannot be printed in these modes.Select Single Density Graphics ModeThis is a simple method of printing graphics. The resolution is 60 dots perinch. Each 8-inch line can accommodate 480 columns of graphic dots. Agraphic string that exceeds the length of the print line is discarded. Calcu-lating the parameters, n1 and n2, is described on page 89.FormatDecimal Hex ASCII27 75 n1 n2 1B 4B n1 n2 ESC “K” n1 n2Select Low-Speed Double Density Graphics ModeIf Single Density graphics does not produce high enough density, try thismode. The number of dots per inch is doubled. However, the speed is re-duced to half of what it would be with single density. Calculating the pa-rameters, n1 and n2, is described on page 89.This is 8-pin single density graphics. The resolution is now 120 dots perinch. Each 8-inch line can accommodate 960 columns of graphic dots. Agraphic string that exceeds the length of the print line is discarded.FormatDecimal Hex ASCII27 76 n1 n2 1B 4C n1 n2 ESC “L” n1 n2
Control Code Definitions—Chapter 5916820 Series 80-Column Printer User’s ManualSelect High-Speed Double Density Graphics ModeThis 8-pin graphics mode produces the same density as the Low-SpeedDouble Density mode, however, the speed is doubled. Calculating the pa-rameters, n1 and n2, is described on page 89.FormatDecimal Hex ASCII27 89 n1 n2 1B 59 n1 n2 ESC “Y” n1 n2The resolution is still 120 dots per inch. Each 8-inch line can accommo-date 960 columns of graphic dots. A graphic string that exceeds the lengthoftheprintlineisdiscarded.Takecarethatadjacentdotsinagivendotrow are not printed.Select Low-Speed Quadruple Density Graphics ModeWith this 8-pin graphics mode, the number of dots per inch has gone upto 4x what it was in single density. Calculating the parameters, n1 and n2,is described on page 89.FormatDecimal Hex ASCII27 90 n1 n2 1B 5A n1 n2 ESC “Z” n1 n2The resolution is now 240 dots per inch. Each 8-inch line can accommo-date 1920 columns of graphic dots. A graphic string that exceeds thelength of the print line is discarded. Take care that adjacent dots in a givendot row are not printed.Nine-Pin Graphics ModesThese 9-pin graphics functions also require two parameters, n1 and n2.However, they are calculated slightly different than in the 8-pin graphicsmodes. Since each dot column to print must be represented by two databytes, the total length of the graphic string (following the Select ... GraphicsMode command) needs to first be divided by two. These parameters arecalculated as follows (assuming a temporary variable n):n= total number of dots needed, divided by 2n2 = integer of (ndivided by 256)n1 =remainderofthen2calculationFirst, divide n(the total number of dots needed for the graphics string) by2, then divide the result by 256. Then n2 is the quotient (the whole num-ber) and n1 is the remainder. If you require less than 256 dots (columns),then n1 indicates the number of dots and n2 is set to zero.
Control Code DefinitionsChapter —592 6820 Series 80-Column Printer User’s ManualSelect 9-Pin Single Density Graphics ModeSingle density, 9-pin graphics mode is enabled. Calculating the parameters,n1 and n2, is described previously under Nine-Pin Graphics Modes.FormatDecimal Hex ASCII27940n1n2 1B 5E 00 n1 n2 ESC “^” (0) n1 n2The resolution is 60 dots per inch. Each 8-inch line can accommodate 480columns of graphic dots. A graphic string that exceeds the length of theprint line is discarded.Select 9-Pin Double Density Graphics ModeDouble density, 9-pin graphics mode is enabled. Calculating the parame-ters, n1 and n2, is described previously under Nine-Pin Graphics Modes.FormatDecimal Hex ASCII27941n1n2 1B 5E 01 n1 n2 ESC “^” (1) n1 n2The resolution is now 120 dots per inch. Each 8-inch line can accommo-date 960 columns of graphic dots. A graphic string that exceeds the lengthof the print line is discarded.
Control Code Definitions—Chapter 5936820 Series 80-Column Printer User’s ManualPage Layout for Fanfold PaperPrintable AreaThe following illustration shows the printable area of the lower section of apage of fanfold paper and the upper section of the next page. The AssuredPrint Area is the best overall area in which to use for printing:Abcdef......XyzAssured Print AreaAbcdef...Assured Print Area8 inches Max.1inch1inch0.75 inch(or more)(area 2)0.75 inch(or more)(area 2)Paper width...XyzPerforation55 lines max. (at 1/6” line spacing)(area 1)(area 1) 1.8333 inches (11 lines)Paper End Detection Position(area 3)Generally, you should leave a 1-inch margin at both the top and the bot-tom of the page. This provides for a margin of six lines at 1/6 inch linespacing. Even though printing in area 1 (before or after the perforation)may be possible, you should keep in mind that paper feed precision is reli-able only within the Assured Print Area.
Control Code DefinitionsChapter —594 6820 Series 80-Column Printer User’s ManualHowever, consider the following:SThe top and bottom margins are represented by Area 1,asshownintheprevious illustration. The top margin is defined as the distance betweenthe top edge of the paper and the first row of printed characters. Thebottom margin is defined as the distance between the last row of printedcharacters and the bottom edge of the paper.SThere is a possibility that printing can start within one line below theperforation and printing could continue beyond the Assured Print Area,however paper feed precision is only reliable with top and bottom mar-gins of approximately one inch. Basically, you should consider there areonly 55 lines available for reliable printing.SThe left and right margins are represented by Area 2. For reliable print-ing, use a margin of at least 0.75 inch at the left and right edges of thepaper.Paper End DetectionThe Paper End Detection line shown in the previous illustration representsthe point at which the Paper Out sensor detects the bottom edge of the pa-per.Area 3 represents the the distance between the the Paper End Detectionposition and the bottom edge of the page.Once the last page of the fanfold paper stack is in the printer, and the printhead has advanced past this Paper End Detection line, printing is no longerreliable.Also, once the bottom end of the last page has advanced through the print-er, past the spring plate along the front of the platen, the paper should notreverse back through the printer, because the printer could jam and causepaper feed problems. Design applications to prevent any reverse paper feedfrom occurring after the Paper Out sensor has detected the bottom edge ofthe paper.
956820 Series 80-Column Printer User’s ManualBluetooth Adapter6This chapter provides general information and configuration informationabout the Bluetooth adapter that you may have upgraded to for your 6820Printer.
Bluetooth AdapterChapter —696 6820 Series 80-Column Printer User’s ManualAbout the Bluetooth AdapterThe Bluetooth adapter connects to an internal serial port of the 6820Printer, providing serial print data over a transparent Bluetooth link, run-ning a Serial Port Profile (SPP).Once your 6820 Printer is upgraded to Bluetooth with this adapter, the6820 Printer no longer supports NPCP (NorandRPortable Communica-tions Protocol), and instead prints using the Epson DTR mode. Printing isprimarily accomplished over a Bluetooth link using the SPP protocol witha 700 Series Computer. If the relevant printer configuration allows it, a700 Series Computer in a terminal holder charges normally.The Bluetooth adapter allows for four states or modes to be available. Eachstate is dependent upon either the pin states on the terminal holder con-nector or the programming connector on the adapter described later.State State/mode HHC_A/B pin HHC_DTR pin Comments1Bluetooth Printing 0 0 Bluetooth printing/Bluetooth self-test2Pass-through printing 0 1 Printing from 700 Series or CK60 HandheldComputers allowed to pass-through the Blue-tooth adapter transparently.3Bluetooth Reconfiguration 1 0 Reconfiguring Bluetooth module via 700 Se-ries or CK60 Handheld Computer4Bluetooth programmingcabledX X Programming Bluetooth module via program-ming cableSState 1 — In addition to allowing normal Bluetooth printing, this statealso allows for a 700 Series or CK60 Handheld Computer in the termi-nal holder to perform a Bluetooth self-test.SState 2 is a Transparent Pass Through mode available for all 700 Seriesand CK60 Handheld Computers. During this mode, the Bluetoothmodule is shut down and does not communicate.SState 3 (Bluetooth reconfiguring using a 700 Series or CK60 HandheldComputer). This state is unavailable when a 700 Monochrome Com-puter is used, since the A/B pin is unavailable.SState 4 allows for programming the Bluetooth module via its SPI pins.This state is also used for manufacturing tests. To be in this state, the700 Series or CK60 Handheld Computer must not have an open termi-nal holder COM port and the specially designed programming adaptermust be engaged.
Bluetooth Adapter—Chapter 6976820 Series 80-Column Printer User’s ManualBluetooth Adapter IndicatorsThe interfaces on the Bluetooth adapter that allow for the different modesare detailed below:700 Series or CK60 Handheld Computer to 6820 Pass ThroughNote: Pass through printing requires shutting down the Bluetooth portionof the adapter. To reenable Bluetooth functionality after you finish passthrough printing, press a button on the control panel to wake the printer.When DTR on the 700 Series or CK60 Handheld Computer is set, theadapter board automatically opens a path between the 700 Series or CK60Handheld Computer and the 6820 Transition/DC Board and powersdown the Bluetooth module. Testing the DSR pin to reflect DTR allowsthe mobile computer to differentiate between a Bluetooth-equipped termi-nal holder and a non-Bluetooth equipped terminal holder.700 Series or CK60 Handheld Computer to Bluetooth ModuleCommunication InterfaceThe Bluetooth adapter allows a 700 Series or CK60 Handheld Computerto communicate directly with the Bluetooth module under two circum-stances.SWhen the configuration settings of the Bluetooth module are to print.SWhen the Bluetooth module requires reconfiguration.
Bluetooth AdapterChapter —698 6820 Series 80-Column Printer User’s ManualBluetooth Adapter Power Management FlowBluetooth Power Management Flow DiagramRadio Power On/Off MechanismNote: The shutdown timer configuration is addressed in Appendix A,“Bluetooth Configuration Commands.”As stated earlier, the Bluetooth adapter, including the Bluetooth radioshuts down after a configurable time (default is two hours). To wake theBluetooth adapter, the 6820 Printer is powered on by any button push onthe printer control panel. There are two ways to shutdown the Bluetoothmodule power:SA 700 Series or CK60 Handheld Computer initiates a pass throughmode, orSThe Bluetooth module sends a shutdown signal after a configurableamount of time. Default is two hours.
Bluetooth Adapter—Chapter 6996820 Series 80-Column Printer User’s ManualSecurityThe adapter complies with Bluetooth 1.1 specification, including bondingfor authentication and enabling encryption.Persistent StorageThese settings do not reset after a cold-boot is performed on the printer:SBluetooth Bonding Enablement/DisablementSBluetooth Encryption Enablement/DisablementSBluetooth PasskeySBluetooth Bonding List (Link Keys)SBluetooth Device NameSBluetooth Class of DeviceSDiscoverable settingSConnectable settingSRadio Shutdown Timer Timeout (default two hours)System Behavior/Software ConsiderationsSDiscoverability — The default mode is Discoverable. When configuredto be Discoverable, the adapter is discoverable at all times, except whenan active Bluetooth connection exists.SConnectability — The default mode is Connectable. When configuredto be Connectable, the printer is connectable at all times, except whenan active Bluetooth connection exists.SLink Loss — The 6820 Bluetooth adapter is able to recover from bro-ken Bluetooth connections, including out of range, interference, powerfailure, or any other condition resulting in a broken connection. It re-turns to its previous Discoverable/Connectable state after a lost connec-tion.SMaster/Slave — Printer shall participate in a Bluetooth connection asthe Slave device.SThe Class of Device is 0x040680 which translates to a Service Class ofRendering, a Major Device Class of Imaging, and a Minor Device Classof Printer.SThe 6820 Bluetooth includes an SDP record that allows the printer toreport an SPP instance with a Service Name of “Wireless Printer”.SThe default Bluetooth Device Name is 6820-DDEEFF, whereDDEEFF matches the respective portion of the Bluetooth Device Ad-dress (AA:BB:CC:DD:EE:FF). If the printer the adapter is connectingto is known, the Device Name is changed to 6820-SN, where SN is re-placed with the serial number of the 6820.SThe 6820 Bluetooth adapter can save 16 link keys across cold boots.Link keys are saved in a circular list. The 17th link key replaces the first,the 18th replaces the 2nd, and so on.
Bluetooth AdapterChapter —6100 6820 Series 80-Column Printer User’s ManualRemote ConfigurationYou can query the following items:SDiscoverable State [Get/Set]SConnectable State [Get/Set]SBondable State [Get/Set] (Authentication)SEncryption State [Get/Set]SDevice Name [Get/Set]SDevice Address[Get]SClass of Device[Get/Set]SService Name [Get/Set]SBluetooth Profile [Get]SBluetooth Passkey [Set] (Getthefactthatitisset)SRadio Shutdown TimeoutBluetooth PerformanceSRange — Operating range is expected to range from a minimum separa-tion of 10cm to over 10m with a 700 Color or CK60 Handheld Com-puter.SLink Loss can occur when going in or out of range while communicat-ing with other Bluetooth devices. Degradation in range and datathroughput is expected when in automobile cabins or when involved inintermittent loss of line-of-sight (communications across a busy road).
Bluetooth Adapter—Chapter 61016820 Series 80-Column Printer User’s ManualDiagnostics CapabilitiesRadio Self TestThe Bluetooth radio settings are available to a user. The 6820 Bluetoothadapter sends a print out of Bluetooth information to the printer upon re-ceiving a message from a 700 Series or CK60 Handheld Computer in aterminal holder.The self-test appears like the following.6820 Bluetooth AdapterFirmware: Version YYYY MMDD HHMMBluetooth Configuration:Device Address: 0002371A0FD3Device Name: 6820-9843252Discoverable: YesConnectable: YesAuthentication: NoEncryption: NoPasskey: Not Applicable (or Key present if Authentication is enabled)Stored Link Keys: 2 of 16Power Management:Shut Off Timer: 120 minutesThe Passkey entry either states “Not Applicable” or “Key Present” depend-ing on the Authentication state. Tabs ensure items line up in columns asshowninthisexample.
Bluetooth AdapterChapter —6102 6820 Series 80-Column Printer User’s ManualApplicationsA 6820 Bluetooth Information application that prints the Bluetooth self-test information on the 6820 Printer can be installed on your 700 Series orCK60 Handheld Computer. Do the following to use this application:1Insert the 700 Series or CK60 Handheld Computer in the terminalholder on the 6820 Printer.2From the 700 Series or CK60 Handheld Computer, tap Start >Pro-grams >the6820 BT Information icon.3On the 6820 Printer, press the SET PAGE button on the printer con-trol panel to “wake” the printer.4From the 6820BT Self-Test screen, tap Trigger Self Test to print theinformation.Note: A GUI tool for Adapter configuration is not a deliverable of thisproduct. The adapter is configurable via the Bluetooth ConfigurationCommands. See Appendix A, “Bluetooth Configuration Commands”forde-tails.
Bluetooth Adapter—Chapter 61036820 Series 80-Column Printer User’s ManualSystem QualificationOperation ResilienceNormal operation of the Bluetooth system is available in environmentswith radio backbones, including 802.11b, Spectrum 24, and OpenAirtechnologies.Environmental SpecificationsTemperatureThe device must operate from -20°C to +60°C, and must be capable ofnon-operating storage from -30°C to +70°C.Test Range CommentsOperating Cold to Hot Transition –20° C to 50° C External condensation allowed, internal prohibitedOperating Hot to Cold Transition 50° C to –20° C Speed shall not degradeHumidity 5% to 95% RH non-condensingOperating 90% 25 – 60° C (no condensation)Storage 90% 25 – 60° C (no condensation)Altitude–100 to 5000 metersVibrationQuasi-Random 3 axis 12g RMS, for four hoursDynamic Induced Shock 20g on 3 axisOperating 1G5Hzto80HzStorage 3G5Hzto80HzWhen packed Frequency 5 to 55 HzAcceleration 2GSweep 10 minutes (half cycle)Duration 1 hourDirections x, y, and zNo external or internal damage should be found after the vibration test,and the unit should operate normally.Unpackaged Drop2 feet to concreteTerminal InspectionMinimum of 30,000 insertions for the terminal holder.
Bluetooth AdapterChapter —6104 6820 Series 80-Column Printer User’s ManualSafety/Regulatory/Agency RequirementsThe Bluetooth adaptor within the 6820 Printer, including all options,must meet these electrical safety requirements for Information TechnologyEquipment. The test configuration must include a portable computer con-nected to the 6820 Printer, continuously printing the letter “H”. At least6dB of margin below the relevant limits must be demonstrated.Product Safety UL Listed per UL 1950 / UL 60950 (Printer and AC power supply) CSA C22.2, No. 950TUV/GS License per EN 60950 (Printer, ac power supply)CB Report for EN 60950 covering all country deviations (Printer, ac power supply)UL 2089 (for cigarette lighter-style adapters)Vehicle Power Interfaces SAE J1113 or ISO 7637EMCDigital device radiatedand conducted emissionsFCC Class B (US); Industry Canada ICES-003 Class B (Canada)CISPR 22 Class B, including telecom port conducted (Europe)AS/NZS 3548 (Australia/New Zealand); CNS 13438 (Taiwan)EN 55024 Immunity IEC 61000-4-2 Electrostatic Discharge(Europe) IEC 61000-4-3 Radiated RF FieldIEC 61000-4-4 Electrical Fast TransientsIEC 61000-4-5 SurgeIEC 61000-4-6 Conducted RFIEC 61000-4-8 Magnetic FieldIEC 61000-4-11 Voltage Dips and Interrupts (AC printers only).AC power supply(Europe)IEC 61000-3-2 (per Amendment 14) Class A if under 70 Watts loaded to 90% of ratedvalue, Class D if over 70 Watts loaded to 90% of rated valueIEC 61000-3-3 Voltage Fluctuation and Flicker.Radio Type Approval Bluetooth Radio - Modular radio approval is required. BT SIG approval is not mandatorybut BT SIG GAP and SPP conformance is a prerequisite.FCC Part 15.247 (US)RSS-210 (Canada - indoor operation, unlicensed. Outdoor operation IF restricted to2.450-2.4835GHz)RSS-139 (Canada - indoor/outdoor operation, licensed. 2.400-2.4835GHz)RSS-102 (Canada) - RF Exposure/SAR. Keep antennas more than 8 inches from operatorto avoid SAR testingEN 300 328-1 & -2; EN 300 489-1 & 17 (Europe).SCT (Mexico)Additional Approvals IEC950 2nd Edition, 4th Amendment or IEC 60950 3rd Edition, resulting in a GS Markand a CB Report addressing all country deviationsS Mark for Argentina for any device connecting directly to the AC mains·CCIB Approval for China for any device connecting directly to the AC mains·Mexico NOM 19 as applicable
Bluetooth Adapter—Chapter 61056820 Series 80-Column Printer User’s ManualDefault ConfigurationBluetooth Authentication OffDiscoverable TrueConnectable TrueClass of Device 0x040680Service Name Wireless PrinterDevice Name 6820-DDEEFFBaud Rate 19,200Data Bits 8Stop Bits 1Parity NoneHandshaking HardwareRadio Shutdown Timeout 120 Minutes
Bluetooth AdapterChapter —6106 6820 Series 80-Column Printer User’s Manual
1076820 Series 80-Column Printer User’s ManualTroubleshooting andDiagnostics7This chapter helps you correct printing problems that may occur. If youexperience a printing problem, you can perform several tests to find andpossibly cure the problem.This chapter also contains troubleshooting strategies for the 6820 Printer,and a detailed listing of the Diagnostics Information table.
Troubleshooting and DiagnosticsChapter —7108 6820 Series 80-Column Printer User’s ManualChecking the Power SourcePress any key on the printer control panel. If there is power, the power in-dicator (green LED) turns on and the print head moves to its starting posi-tion. If the printer emits beeps and any of the other indicators light up orflash, observe the number of beeps and indicator flashes and refer to thePrinter Failure Indicators table on page 119.If there is no reaction from the printer after you press a key on the controlpanel, or only the green power light blinks, verify that the power cables areproperly connected between the printer mechanism and its power source(internal battery, vehicle cable, or ac). If none of these steps “wake” up theprinter with the problem, then you need to return the printer for service.SInternal battery: Check the battery and its cable by installing intoanother known-good printer.SVehicle cable: Attach the printer in question to another vehicle powercable.SAC power: Plug the printer into another outlet.Self-Test FailureIf a partial report generates and a printer error occurs during printing,refer to the table on the next page for troubleshooting help.If the printer does not generate a report:SThere may be a printer failure, refer to the troubleshooting table on thenext page for possible solutions.SThere may be a power failure, check the power source (internal battery,charge cable, or ac adaptor).
Troubleshooting and Diagnostics—Chapter 71096820 Series 80-Column Printer User’s ManualPrinter Mechanism AlignmentIf head jams are occurring, the alignment of the printer mechanism mayneed correction.Open the printer top cover, then install a ribbon cartridge (see page 16)and position the print head to the far left toward the green thumb wheel.Observe the area between the print head and the printer cavity (circled inthe following illustration). If the ribbon cartridge touches the pivot frameor press nut, the printer mechanism needs realignment.Press nutPivot frameThis illustration shows the print head to the far left in the printer.1Loosen the four screws that hold the mechanism in place using a Phil-lips screwdriver (see the following illustration).2Realign by pushing the printer mechanism to the right, away from thegreen thumb wheel.3Push on the right side of the printer mechanism to the back as far as itwill go.Note: In this position, the right back edge of the printer mechanism maytouch the pivot frame. The left side must NOT touch the pivot frame.
Troubleshooting and DiagnosticsChapter —7110 6820 Series 80-Column Printer User’s Manual4Hold the printer mechanism in this position and securely tighten thescrews in the sequence shown.Push mechanism to the right.Push mechanismto the back1TopRight2 Bottom Left3TopLeft4 Bottom RightThe four position screws that hold down the printer mechanism are shown in this illustration. Besure to do the screws in the order given.The position of the print head should NOT touch the pivot frame or pressnut. If the print head does touch the pivot frame or press nut, return theprinter for hardware repair.Communications or Host ComputerThe self-test report can verify that the communications protocol optionsselected for the printer match those expected by the host computer. Ifthese options do not match, then reconfigure the printer using the controlpanel configuration modes.If the protocol options do match, then the data communications cablemay be defective. Verify that the cable is working by substituting a newcable or host computer. Also, check the computer vehicle dock.
Troubleshooting and Diagnostics—Chapter 71116820 Series 80-Column Printer User’s ManualCommunications Pin-Out ConfigurationsBelow are common cable configurations between a mobile computer or adock and the printer:Signal Name Pin # Pin # Signal NameChassis Ground shell 1 NC (No Connection)Charge Input 8 9 HHC_CHARGESG (Signal Ground) 9 7 GNDDSR (Data Set Ready) 7 6 DTRDTR (Data Terminal Ready) 2 20 NCCTS (Clear To Send) 6 5 RTSRTS (Ready To Send) 3 4 CTSRXD (Receive Data) 5 3 TXDTXD (Transmit Data) 4 2 RXDDock_A/B_SW NC 12 Term A/B13Mobile ComputerWall Mount Printer orRemote Mount Terminal Holder25-Pin DSUB Male12514815-Pin DSUB Male1591shield15-Pin to 25-Pin Cable P/N: 216-605-XXX
Troubleshooting and DiagnosticsChapter —7112 6820 Series 80-Column Printer User’s ManualPC Wall Mount PrinterSignal Name Pin # Pin # Signal NameDTR (Data Terminal Ready)* 20 20 NC (No Connection)RC (Receive Carrier) 17 17 NCTC (Transmit Carrier) 15 15 NCDCD (Data Carrier Detect) 8 8 NCSG (Signal Ground) 7 7 GNDDSR (Data Set Ready)* 6 6 DTRCTS (Clear To Send) 5 5 RTSRTS (Ready To Send) 4 4 CTSRXD (Receive Data) 3 3 TXDTXD (Transmit Data) 2 2 RXD* Signals are not available on the 6100 Dock1325-Pin DSUB Male25-Pin DSUB Female113 11425251425-Pin to 25-Pin Cable P/N: 216-771-XXX
Troubleshooting and Diagnostics—Chapter 71136820 Series 80-Column Printer User’s ManualSignal Name Pin # Pin # Signal NameTXD (Transmit Data) 3 4 RCTRXD (Receive Data) 2 5 TXDRTS (Ready To Send) 7 3 CTSCTS (Clear To Send) 8 6 RTSDSR (Data Set Ready) 6 7 DTR (Data Terminal Ready)SG (Signal Ground) 5 9 GNDChassis Ground shell shell Chassis Ground8 Terminal Charge out to computer...............PC Printershield115-Pin DSUB Female9-Pin DSUB Female156991589-Pin to 15-Pin Cable P/N: 226-016-XXX
Troubleshooting and DiagnosticsChapter —7114 6820 Series 80-Column Printer User’s ManualSignal Name Pin # Pin # Signal NameTXD (Transmit Data) 2 4 RXDDTR (Data Terminal Ready) 20 2 NC (No ConnectionRTS (Ready To Send) 4 3 CTSRXD (Receive Data) 3 5 TXDCTS (Clear To Send) 5 6 RTSDSR (Data Set Ready)* 6 7 DTRSG (Signal Ground) 7 9 GNDopen shell* Signal is not available on the 6100 Dock13Dock Printer w/ 6210 Terminal Holder25-Pin DSUB Male12514815-Pin DSUB Female1591shield25-Pin to 15-Pin Cable P/N: 226-162-XXX
Troubleshooting and Diagnostics—Chapter 71156820 Series 80-Column Printer User’s ManualPin # Pin #7655332281PC Printer9-Pin DSUB Male5196RJ-11 Jack16Data Communications Cable P/N: 226-270-XXX
Troubleshooting and DiagnosticsChapter —7116 6820 Series 80-Column Printer User’s ManualThe printer has a 25-pin connector with the following pinout designationsand signal mnemonics:Printer Communications Connector Pin-Outs15-PinD-Sub25-PinD-Sub Signal Name Type I/O Description1NC NC – – – – – – NC (No Connection)220 NC ––– ––– NC34 CTS (Clear To Send) RS-232 IN Wake up42RXD (Receive Data) RS-232 IN Printer’s RxD53 TXD (Transmit Data) RS-232 OUT Printer’s TxD65RTS (Ready To Send) RS-232 OUT IrDA baud rate select76 DTR (Data Terminal Ready) RS-232 OUT IrDA baud rate select89HHC_CHARGE POWER OUT 7.5–15 V, up to 1 A per contact97 GND POWER SG (Signal Ground)10 NC NC ––– –––11 11 IO_SENSE 0–5 VANALOGIN Analog input signal for I/O board typedetection. Normally tied to +5 V.NC 12 DOCK_A/B_SW ––– IN Bluetooth Adapter configuration signal12 18 IOB_RESET TTL OUT Signal to hold I/O board in reset.13 25 TTL_POWER POWER OUT Power for I/O board logic (never shuts off)14 NC NC ––– –––NC NC NC ––– IN Switched 5 V from computer.NC NC V_IN ––– ––– Unswitched input power from printer.
Troubleshooting and Diagnostics—Chapter 71176820 Series 80-Column Printer User’s ManualTroubleshootingThe printing system is composed of four basic components: Printer, Com-puter, Power Source, and Communications. Any one of these componentscan prevent the printer from functioning properly.Verifying the Printer ComponentsPower Source VerificationStart by verifying that power is available at the printer. Visually inspect thecontrol panel to verify that the power indicator (Green LED) is lit. If it isnot, press the SET PAGE button and note if the power indicator lights up.If it does, the power system is all right. If it does not, press the printer resetbutton. If the power indicator still does not light, check the power cable,by connecting it to a different printer. If the power indicator works on thenew printer, then the cable is all right, and the printer that was originallyconnected is suspect. If it does not light, then the problem is most likelythe cable or the power source. Depending on the results, either replace thecable or return the printer for service.Printer VerificationIf the power indicator works properly and the printer still does not print,then printer errors are noted. If any indicators light when the SET PAGEbutton is pressed, or the printer beeps, then refer to the Printer Failure In-dicators table to determine the problem.If none of the listed conditions are indicated by the beep codes and LEDs,yet the printer does not perform properly, then perform a printer self-test.Press and hold (for several seconds) the FORM FEED and SET PAGEbuttons at the same time, until the printer beeps and all indicator lightscome on. The lights change throughout the test, as it progresses.At the end of the self-test, the printer generates a report. This report veri-fies the following: errors detected during self-test, the error history, and thecommunication configuration. If the printer self-test report does not print,then reset the printer. If the report does print after resetting, then theprinter is all right and the reason the printer does not respond to host com-puter print requests is probably communications or host computer related.If the report is partially completed, and a printer error occurs during theprinting of self-test, refer to the Printer Failure Indicators table for thecause of the printer failure.Perform a Power On Self-Test (POST) to test for errors either by resettingthe printer or powering it up. If any errors, audible error codes, along withindicator light status, are produced during POST (see the POST ErrorCodes table).If the POST completes without error, try the printer self-test again. Ifself-test prints correctly this time, but the printer does not respond to thehost computer, then the problem may be communications or host com-puter related. If errors are encountered during POST, contact CustomerSupport for assistance.
Troubleshooting and DiagnosticsChapter —7118 6820 Series 80-Column Printer User’s ManualCommunications / Host Computer VerificationUse the self-test report to verify that the communications protocol options,selected at the printer, match those expected by the host. If they do notmatch the expected results, reconfigure the printer using the control panelconfiguration modes described below in the Configuration part of thischapter.If the protocol options match, then the communications cable may be de-fective. To determine if the cable is working, substitute a new cable. If thehost computer is suspect, substitute a different host computer. A defectivecomputer dock might be another possibility.Error HandlingPrinter Errors are divided into several classes: POST errors, Run-Time er-rors, and Fatal errors (consisting of flash write errors and EEPROM blockerrors).Run-Time ErrorsRun-time errors can occur during the course of printing. These errors aredisplayed on the LEDs, along with beep sequences. This causes the printerto stop printing and enter an error state. Then beep sequences are emitted,LED codes are displayed, the error status may be sent to the host (depend-ing on the protocol), and the printer goes into suspend mode.The printer exits from the suspend mode when the user presses one of thekeyboard keys or communications is resumed from the host. The printeralso places the print head in its home position and attempts to recoverfrom the error condition. Until the error condition is corrected, the errorprocedure does not end, and the error state is not removed.For PAPER OUT errors, the user must load paper and press the SETPAGE button before printing begins. The paper may be loaded to the topof form, either manually or automatically, by pressing the FORM FEEDbutton to wake the printer from suspend mode.
Troubleshooting and Diagnostics—Chapter 71196820 Series 80-Column Printer User’s ManualFor a listing of run-time errors, refer to the following table.Printer Failure IndicatorsSets of BeepsPAPEROUTHEADJAMLOWBATT Meaning1 beep OFF OFF ON 12V under voltage fault (Low Battery)1 set of 2 beeps OFF OFF 2blinks 12V over voltage fault (Input Voltage too high)1 set of 3 beeps OFF OFF 3 blinks 24V under voltage fault (internal power supply failure)1 set of 4 beeps OFF OFF 4blinks 24V over voltage fault (internal power supply failure)1 set of 13 beeps OFF OFF OFF Configuration error2 sets of 2 beeps OFF 2blinks 2blinks Print head over temperature2 sets of 3 beeps ON OFF OFF Paper Out2 sets of 4 beeps OFF ON OFF Head Jam2 sets of 5 beeps 5 blinks 5 blinks 5 blinks Paper feed current fault (Possible paper jam or feed motor failure)3 sets of 2 beeps 3blinks OFF 3blinks Print head over current (Print head failure)3 sets of 4 beeps OFF 3 blinks OFF Home switch failure4 sets of 2 beeps 4blinks 4blinks OFF Print head short (Print head failure)4 sets of 4 beeps Erratic Erratic Erratic Flash write error12 sets of 12 beeps OFF OFF OFF Operating System software failureThe most common errors consist of Paper Out, Low Battery, and HeadJam. The other errors listed are of rare occurrences, but are provided forgood printer diagnostics in the event failures should occur.Power-On Self-Test (POST)When the printer is reset, it performs a POST to verify other reasons theprinter might be failing. Audible error codes, along with indicator lightstatus, are produced during POST if an error is encountered, as listed inthe POST Error Codes table.A printer diagnostic cable, connected between the host computer and theprinter, is used during POST to: configure the printer, access printer diag-nostics, update software, and install new fonts.To install the diagnostic cable: connect the phone plug into the phone jackon the printer, then connect the 9-pin DSub plug into the host computer.After installing the diagnostic cable, reset the printer to initiate POST.POST ErrorsPOST errors only occur after a push button reset, or an initial applicationof power to the printer. After the reset button is pressed, the LEDs (on theprinter control panel) indicate the progress of POST. The first LED tolight should be the power indicator (Green LED). A single beep should beheard immediately after this LED lights up to indicate the printer is active.
Troubleshooting and DiagnosticsChapter —7120 6820 Series 80-Column Printer User’s ManualDuring the course of POST, the other LEDs light to indicate progressthroughout the tests. If a POST failure is detected, the printer emits one ofthe following printer LED error codes and beep sequences.POST Error CodesLongBeepShortBeepPAPEROUTHEADJAMLOWBATT Power Meaning01 OFF OFF OFF ON Operational00OFF OFF OFF OFF No Power00 OFF OFF OFF ON Control program Initial Program Load (IPL) successful00ON OFF OFF ON Diagnostic mode command check00 ON ON ON ON Control program IPL11OFF ON OFF ON Invalid CRC on boot block12 OFF ON ON ON Invalid CRC on control program or program not found14OFF OFF OFF ON Lower 64K RAM failure14 OFF OFF ON ON Upper 64K RAM failure15ON OFF ON ON Diagnostic flash memory check failed or is not initialized15ON ON OFF ON Diagnostic memory write failureAfter completion of the tests, all LEDs are turned off and there is an at-tempt to place the head in the home position. Until the next time theprinter is reset and POST is performed, only run-time errors or fatal errorsare reported.Fatal ErrorsTwo types of fatal errors exist: Flash Write Errors and Printer Configura-tion Block Errors. These errors are extremely rare, but measures are builtinto the printer diagnostics to track possible occurrences.Flash ErrorsErrors related to writing or erasing flash are critical errors. These criticalerrors cause the printer to stop all processing and output an LED code anda sequence of beeps. The LED code represents the address of the segmentthat the error occurred on in octal notation. The octal digit changes everyfour beeps until four octal digits have been output. Only four octal digitsare output since blocks are 256 bytes in size and flash can be addressedwith a total of 0x7ff blocks. Note that the segment address output is theruntime address of the flash block and not the offset of the block withinflash. To obtain the block offset within the flash, subtract 0x800 from theaddress output.After the error code is processed, the printer enters suspend state. Whenthe printer resumes, the error again is output and suspend reentered. A re-set is required to eliminate the error condition. Flash write errors may beunrecoverable. If this is the case, the printer requires servicing by qualifiedtechnicians.
Troubleshooting and Diagnostics—Chapter 71216820 Series 80-Column Printer User’s ManualEEPROM Configuration ErrorsErrors related to an invalid configuration block (diagnostic block) produce13 beeps once, and then the printer suspends. It continues to produce thissymptom, until the configuration block error is corrected. No LEDs light.This error may be caused by a flash write error or merely lack of properprinter configuration. If the error cannot be corrected by a reset of theprinter, then the printer needs to be serviced by a qualified technician.Self-Test Function DescriptionsSelf-test consists of the following functions.Boot Block Program VerificationA CRC (Cyclic Redundancy Check) is performed on the bootblock pro-gram. The calculated CRC is compared to the CRC embedded in the pro-gram module.Control Program VerificationA CRC is performed on the control program, which is loaded into writableflash program memory. The calculated CRC is compared to the CRC em-bedded in the program module. The results of this test are printed on theself-test report.Font Module VerificationA CRC is performed on the font modules, which are loaded into writableflash font memory. The calculated CRC is compared to the CRC em-bedded in the program module. The results of this test are printed on theself-test report.A2D CheckCurrent reading of the A2D sources are performed, and the results areprinted on the self-test report.Nonvolatile Diagnostic Memory VerificationA CRC is performed on the area of the nonvolatile diagnostic memorythat has a CRC over it. The results of this test are printed on the self-testreport.Nonvolatile Diagnostic Memory UpdateThe nonvolatile diagnostic memory is updated from the nonvolatile diag-nostic memory data shadowed in memory.
Troubleshooting and DiagnosticsChapter —7122 6820 Series 80-Column Printer User’s ManualDetailed Printer Self-TestSelf-test is user-selectable, verifies printer functions, and provides reportingof printer diagnostics. It performs a series of internal diagnostics and printsthe results. When self-test begins, the beeper sounds for half a second andall LEDs turn on for half a second.Initiating Self-TestSelf-test is initiated by simultaneously pressing both the LINE FEED andSET PAGE buttons on the control panel, while the printer is idle orasleep.Terminating Self-TestSelf-test can be terminated manually, during the test, by simultaneouslypressing both the LINE FEED and SET PAGE buttons.Self-Test ReportNote: This method is recommended for determining printer functionality.A self-test is equivalent to a warm start. Both are performed when you si-multaneously press the FORM FEED and SET PAGE buttons on thecontrol panel for a few seconds. Release these buttons when the printerbeeps and all indicators are lit. If the buttons are held too long, the self-testwill not happen and the printer will form-feed one page.As the self-test progresses, the indicator lights change. Internal tests areperformed and a 2-page report is printed. This report provides helpful in-formation in diagnosing and troubleshooting printer problems.When theself-test is performed, the following actions occur:Note: to abort the self-test can by pressing a button while the report is printing.SAll LEDs are turned on to verify the lights workSA 600 ms beep is emitted to verify the beeper worksSLEDs flash individually to show progress during internal testsSCurrent voltage and ambient temperature are obtainedSValidity of diagnostic block program is checkedSValidity of BootBlock program is checkedSValidity of control program is checkedSValidity of loaded fonts is checkedSLEDs turn offSSelf-test report is printedPrinter capability is diagnosed by printing the report. Device errors are dis-played on the LEDs and emitted by the beeper. The printer then does awarm reset (soft reboot) upon error or completion of the self-test report.
Troubleshooting and Diagnostics—Chapter 71236820 Series 80-Column Printer User’s ManualFirst Page of Self-TestThe self-test report is divided into sections. Refer to pages 124 and 125 fora sample printout.The printer model number is given on line 1 (first line). This identifies the printer type used, in this case the 6820.The 8-digit serial number of the printer is listed on line 4 under the “Serial#” heading on line 3. The serial number isalso on the inside of the printer. In portable printers, raise the printer mechanism to look for the number on the insideback wall.“Battery Voltage,” on line 13, gives the input voltage sampled at the beginning of the self-test. The input range mustbe between 7.5 and 15 volts. The input voltage must be greater than 10.5 volts to charge the internal battery. At 7.5volts or less, the LOW BATT LED is turned on and the printer goes to sleep immediately. Apply external power towake the printer to print. At 10.5 volts or less, the LOW BATT light comes on but the printer still prints.The “Auto Feed” setting, on line 16, is a configurable item. “CR” Carriage Return means no auto linefeed. This is themost common setting for applications using NPCP. “CR+LF” means a linefeed will be added to each CR. This settingcan produce double-spacing of reports. See page 32 for information on changing this configuration.The “Interface Mode” setting, line 17, lists the interface protocol for the printer. The typical setting is NPCP. Othersinclude DTR with no, odd, or even parity, and IrDA. See page 32 for additional information.“Bit Rate” on line 18, lists the baud rate for the printer. Most application software autobauds so you do not have toselect it. Bit rate is commonly set to 19200 (19.2K) or 9600 bps. See page 33 for additional information.“A2D History,” lines 21 through 25, is the history for voltage measurements and temperature measurements, as re-corded by the printer.“Head Jam History” on lines 26 through 29, gives information on head jams. If the printer is having frequent headjams, these lines can assist in determining the problem.Under the “Home” header, if “Err” is listed, then the home position LED sensor has failed.“Command” tells which printer command was executed when the head jammed.“Direction” tells which way the head was moving, “left” toward home and “right” away from home. Home posi-tion is at the extreme left, toward the green thumb wheel.“Speed” is the acceleration speed of the print head when the jam occurred.“Step” is the acceleration step at the jam. “0” means no steps were taken, “15” means all steps were taken. “1–14”means printer jammed during acceleration or deceleration.“Temp” is the ambient temperature at the last head jam. The temperature is listed in Celsius.“Position” of carriage at the jam in 1/720 inches = 12 * step position. Divide the number by 12 to get the stepposition. There are 512 steps across the page. If it is jammed at position 0, check the printer mechanism align-ment. If it is jamming in the middle, it is more likely a dirty ribbon or obstruction in the print head’s path.“Head Dot Pattern,” line 37, is printed to verify the individual dot wires. There should be nine dots. If some are miss-ing, it could be a print head failure or a circuit board failure.
Troubleshooting and DiagnosticsChapter —7124 6820 Series 80-Column Printer User’s Manual(continued)“Error Log” information appears on lines 38–43. This information is cleared after every self-test. This information isvery helpful in determining problems.“PE” # of paper jams while feeding paper“HJ” #ofheadjamswhileprintheadismoving“12Vu” # 12-volt under voltage“12Vo” # 12-volt over voltage“24Vu” # 24-volt under voltage (Head/motor voltage)“24Vo” # 24-volt over voltage“Home” # Home detect errors (typically caused by paper scraps or circuit failures)“Temp” Unused“OverC” # Head over current errors (typically caused by a bad print head)“HeadS” # Head driver short errors (typically caused by circuit failures)“Fault” # Paper feed motor over current errors (Excess current in paper feed motor could indicate circuit failure)“ADErr” # A2D conversion failures“EEErr” # EEPROM write failures to diagnostic block“Dlink” # Software memory errors (Corruption in internal memory)“Llink” # Software memory errorsAll other values are informational only. Remember that these values arecleared after the self-test.Sample First Page of Self-TestNote: Lines 15–18 are factory-default printer settings. Take note of theselines when reading the self-test report.yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy1NP68202Copyright 1997, 1998, Intermec Technologies Corporation. All RightsReserved.3Serial# MFG Date Hardware Check Repairs Svc Date412345678 yy/mm/dd ddd-ddd-ddd/dddd (TOP) GO/NG 00 yy/mm/dd5ddd-ddd-ddd/dddd (MLB)6ddd-ddd-ddd/dddd (PS)7ddd-ddd-ddd/dddd (IOB)8Revisions:..........00000000003031009Bootblock: NPBB6820.MOD - Version XX.XX XXXX XXXX GO/NG10 Control Program: npfl6820.mod - Version XX.XX XXXX XXXX GO/NG11 Font Module: nftxxxxx.mod - Version XX.XX XXXX XXXX GO/NG12 Font Module: nftxxxxx.mod - Version XX.XX XXXX XXXX GO/NG13 Battery Voltage: 012.34 Low...../....High14 Total Pages: 12345615 Zero Font Style: 16 Auto Feed: CR17 Interface mode: NPCP18 Bit Rate: 1920019 Cold Starts: 0002420 Warm Starts: 00050
Troubleshooting and Diagnostics—Chapter 71256820 Series 80-Column Printer User’s Manual21 A2D History22 Curr Low High Min Max Error Page Count23 24v: 024.00 023.21 023.91 023.21 024.51 027.21 00401 0002124 12v: 012.55 010.91 013.51 010.90 014.50 8.71 00401 0002125 Temp: 023 -020 055 -021 060 000 00401 0002126 Head Jam History27 Total Head Jams: 0018628 Home Command Direction Speed Step Temp Position Page29 Print Left Const 010 -010 01440 1234530 NPCP History31 Disc Addr Parity IFTS Seq CRC Frame Bind IPLDU32 12345 12345 12345 12345 12345 12345 12345 12345 1234533 IRDA History34 FramesOk BroadCasts CRC/TMO DISCARD35 rx 1234567890 1234567890 0123456789 000000000036 tx 1234567890 1234567890 0123456789 000000000037 HEAD DOT PATTERN38 Error Log39 PE HJ 12Vu 12Vo 24Vu 24Vo Home Temp OverC HeadS Fault ADErrEEErr40 Dlink Llink41 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 123451234542 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 123451234543 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345Second Page of Self-TestPage 2 contains the print pattern used to diagnose printer mechanical be-havior. The pattern continuously prints the ASCII characters between 33and 126 decimal inclusive for the entire page, or until you cancel the printby pressing a button on the printer. An example of that rotating pattern isshown below.!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLSelf-Test FailureIf a partial report generates and a printer error occurs during printing,refer to the table on the next page for troubleshooting help.If the printer does not generate a report:SThere may be a printer failure, refer to the troubleshooting table on thenext page for possible solutions.SThere may be a power failure, check the power source (internal battery,charge cable, or ac adaptor).
Troubleshooting and DiagnosticsChapter —7126 6820 Series 80-Column Printer User’s ManualMiscellaneous Troubleshooting TipsThe following table lists actual printing problems, possible causes, and ac-tions you should take to correct a problem.Possible Printer ProblemsSymptom Test or Cause SolutionPrinter does not communicatewith the mobile computer.SIncorrect protocol selection. Checklines 17 and 18 on the self-test report forcorrect bit rate and protocol selection.SBluetooth Unable to connect.Change protocol settings through config-uration process.SMake sure you are in range (10cm to10m)SMake sure your device is configured tobe discoverable and/or connectable (seeAppendix A, “Bluetooth ConfigurationCommands”)SMake sure the Bluetooth shutdown tim-er has not expiredDouble-spacing on applicationreports but single-spacing onself-test.Check line 16 on the self-test report, if“CR+LF” then this is an incorrect con-figuration for NPCP.See page 32 for instructions.Zero prints incorrectly (with/without slash).Check line 15 on the self-test report for“Zero Font Style” setting.If incorrect, adjust the zero print option,see page 33 for instructions.Does not print extended char-acter set — missing font.Checkline11or12ontheself-testre-port to see if the “NFT0000.MOD” fileis listed after “Font Module.”Use the 6820 Printer Tool Kit to reloadthis file or send for hardware repair.Printer emits 1 or 2 beeps orblinking green light is the onlyindicator.Printer mechanism does not have ade-quate power for printing. The 12 V maybe under or over voltage fault. (Note: Er-ror lights do not flash if voltage is too high)Check battery or power supply.SIf battery, recharge or replace (see page15 for instructions).SIf power supply, adjust supply voltageto 7.5–15 volts.Check the printer’s internal battery, ifinstalled. Check the vehicle charge cable(see the 6820 Printer Installation Instruc-tions P/N: 962-018-016).Printer emits 2 sets of 3 beeps Printer out of paper Reload paper into printer mechanism.See page 18 for instructions.Printer works but some or allLEDs do not work.Gray ribbon cable connecting controlpanel board to pivot frame assembly isloose.Call Customer Support (800-755-5505)or send printer for hardware repair.Printer does not printSNo voltageSVoltage too high or low. Check line 13on the self-test report, under the “BatteryVoltage” header.SNo data inputAdjust supply voltage to 7.5–15 volts.Tighten computer connections.
Troubleshooting and Diagnostics—Chapter 71276820 Series 80-Column Printer User’s ManualPossible Printer Problems (continued)SolutionTest or CauseSymptomNo paper feed (paper jam orhead jam)Test: Pull paper toward roller.Cause: If paper is resistant:SPaper tray too fullSTorn paper perforationSPaper wrinkled, creased, moist, or per-forations missingSWhite ribbon cables obstructing paperSHead Jams due to carriage alignment.Check line 29 on self-test report, under“Position” header, for value.SEnsure fewer than 200 3-ply sheets inthe deep paper tray and fewer than 503-ply sheets in the shallow paper tray.SRemove torn paper, load and centernew paper, readjust pinfeed holders.SReplace the paper.SStraighten the white ribbon cables.SIf “0,” realign mechanism in pivot tray.See page 109 for printer mechanismalignment instructions.No paper feed (paper jam orheadjam)continued...Test: Move print head manually fromside to side.Cause: If print head resistant:Test: Remove ribbon cartridge, moveprint head. If smooth, ribbon isjammed.Test: Remove ribbon cartridge, moveprint head. If still resistant,mask spring is bent or damagedis bent or damaged.Cause: Print head gap adjuster too tight.Cause: Paper scraps found in printermechanism or around platen.Printer mechanism unlatched (unlocked).(portable, fixed mount printers)Printer has a glitch not defined above.Remove ribbon cartridge and turn knob.If ribbon resists, replace ribbon cartridge(see page 16 for instructions).Replace the mask spring (see page 31).Set the head gap adjuster to the fifthnotch away from the paper (see page 17).If ribbon cartridge bumps against insideof printer, check white ribbon cable,home position sensor, and four screws.Remove any paper scraps, do a cleaning.Latch (lock) the printer mechanism intoplace.Do a self-test.Note: In paper jams or head jams, press the SET PAGE button to clearthe printer before printing can resume.
Troubleshooting and DiagnosticsChapter —7128 6820 Series 80-Column Printer User’s ManualCompatibility IssuesUse the following information to determine some compatibility issues thatcome up relative to the 6820 Printer:Compatibility Issues and ConclusionsIssue ConclusionDoes 4820 Ribbon work with 6820 Printers? Yes.Do 4820 Applications work with 6820 Printers? Yes. Applications that work on the 4820 Printer also workon the 6820 Printer.Does the 6820 Printer work with an application thatdownloads some custom characters to the printer?Yes. The “downloadable character set” feature is the samefor both the 4820 and 6820 Printers.Can 4820 Fixed Mount Printers be replaced with 6820Printers?Yes. 6820 Fixed Mount Printers can be installed on exist-ing flat and angle mounts for the 4820 Printer.Do NC4000 Power Supplies work with the 6820 Printer? In some cases, printing while charging mobile computersmay not be supported. If so, order a new charger (P/N:851-027-003).Do off-the-shelf 25-pin cables work between the dock andthe 6820 Printer?Most likely. If it does not, refer to comments in Problemsand Solutions, above.Diagnostic InformationNonvolatile Flash StorageDiagnostic information is stored in flash to support the hardware configu-ration, both at time of manufacture and in the field. This includes record-ing the initial configuration changes to hardware and software, and variousenvironmental statistics helpful in determining why failures are occurringin the field. The flash is provided for storage of critical data that must re-main in the unit after power to the unit is lost. The data in the flash isused for diagnostic information for a catastrophic failure, or over thephone with a customer.Updating Diagnostic InformationThe FLASH diagnostic information is updated and maintained by theprinter. All diagnostic information is shadowed in RAM. At the end of ev-ery 50 forms, the FLASH information is updated from the RAM. Theprinter also updates the information upon the occurrence of any nonrecov-erable error, printer reset, printer self-test and remote polling of Diagnosticinformation.Fields are stored with ID first, then length, then data. The details of thedata and the length of the entire field, including ID and Length bytes, areshowninthetableonthenextpage.
Troubleshooting and Diagnostics—Chapter 71296820 Series 80-Column Printer User’s ManualAccessing Diagnostic InformationThe amount of Flash memory reserved for nonvolatile diagnostic memoryis 2K bytes. Printer self-test prints most of the information contained inthe Diagnostic Memory for remote and end-user diagnostic access.Diagnostic InformationFieldID Length Description Stored asTotalLength01 4 Serial # 7 digit BCD set at MFG 39 bytes3Date of Manufacture. yy/mm/dd 6 digit BCD set at MFG7777Hardware Configuration:ddd-ddd-ddd/dddd (top level part #)ddd-ddd-ddd/dddd (control board)ddd-ddd-ddd/dddd (power supply)ddd-ddd-ddd/dddd (i/o board)52digitBCDsetatMFG2CRC of preceding fields. 2 byte binary set at MFG08 8Hardware Revisions: ECNs applied. 64 ECNs can recordseparately by number 1-64.8 byte bit field 11 bytes1Service Repairs: a two-digit field indication of number oftimesunitisserviced.2 BCD Digits3 Date of last Repair. yy/mm/dd 6 BCD digits09 2 Cold Starts since MFG or last repair. binary digits 8 bytes2 Warm Starts since last cold start. binary digits2Pages printed over life. binary digits10 2Last high & low voltage extremes on 24-volt input over last50 reports. Extremes stored as 8-bit A2D conversions.2 bytes 11 bytes2Voltage extreme history stores max. & min. 24-volt A2Dconversions over printer life.2 bytes1 24-volt voltage error. Voltages greater than 10% consid-ered errors. A2D value recorded.1 byte2Form number at last voltage error. 2 bytes2 24-volt error count. 2 bytes20 2Last high and low voltage extremes on 12-volt input overlast 50 reports. Extremes stored as 8-bit A2D conversions.2 bytes 11 bytes2 Voltage extreme history stores min. & max. 12-volt A2Dconversions over printer life.2 bytes112V voltage error. Voltages less than 10.5 volts and greaterthan 14.5 volts considered errors. A2D value is recorded.1 byte2 Page number at last 12-volt error. 2 bytes212-volt error count. 2 bytes
Troubleshooting and DiagnosticsChapter —7130 6820 Series 80-Column Printer User’s ManualDiagnostic Information (continued)TotalLengthStored asDescriptionLengthFieldID30 2 Temperature, minimum and maximum over last 50 re-ports. Set A2D value.2 bytes 11 bytes2Temperature, minimum and maximum over printer life.Set A2D value.2 bytes1 Temperature error. Last A2D conversion below -10 orabove +60 Celsius recorded.1 byte2Page number at last temperature error. 2 bytes2 Total number of temperature errors. 2 bytes40 2 Total number of head-jams 2 bytes binary 11 bytes1 0 = No Home detect switch error1 = Home switch engagement error0=Seeking;1=Printing0=Left;1=Right00=Acceleration01 = Constant speed10 = Deceleration00 = 250 PPS ( initialization)01=Lowspeed10=Highspeed0 reservedbit 0bit 1bit 2bits 3-4bits 5-6bit 71Accelerationordecelerationstepmotorvaluewhenjamoccurred1 byte binary1 Ambient temperature when Head Jam occurred. Set A2Dvalue.1 byte2Form number where Head Jam occurred. 2 bytes binary2Carriage Position where Head Jam occurred. 2 bytes binary in 1/720”
Troubleshooting and Diagnostics—Chapter 71316820 Series 80-Column Printer User’s ManualDiagnostic Information (continued)TotalLengthStored asDescriptionLengthFieldID50 2 NPCP NDM (normal disconnect mode) error count. In-crements when normal disconnect mode entered.2 bytes 20 bytes2NPCP address error count. Increments when invalid print-er address received.2 bytes2 NPCP length parity error count. Increments when parityof length field in frame incorrect.2 bytes2 NPCP IFTS (invalid frame this state) error count. Incre-ments when invalid session layer command received.2 bytes2 NPCP sequence error count. Increments when LLC se-quence numbers incorrect.2 bytes2NPCP CRC error count. Increments when MAC CRCerror encountered.2 bytes2 NPCP Frame error count. Increments when IFRAMESreceived when session is not bound.2 bytes2NPCP Bind error count. 2 bytes2 NPCP IPLDUR (Invalid presentation layer data unit) errorcount. Increments when bad presentation layer commandreceived.2 bytes60 4IrDA rxFramesOk — total frames received OK. 4 bytes 46 bytes4 IrDA rxFramesCrcErr — total frames received with CRCerror.4 bytes4IrDA rxTotalBytes — total Bytes received OK. 4 bytes4 IrDA rxFramesDiscardBuf — total frames discarded due tono buffer space.4 bytes4IrDA rxBroadcastFrames — total broadcast frames receivedOK.4 bytes4 IrDA rxFramesDiscardHwErr — total received frames dis-carded, due to hardware error.4 bytes4IrDA txFramesOk — total frames transmitted OK. 4 bytes4 IrDA txTotalBytes — total bytes transmitted OK. 4 bytes4IrDA txBroadcastFrames — total broadcast frames trans-mitted OK.4 bytes4 IrDA txFramesNotTxTimeout — total frames not trans-mitted due to time-out.4 bytes4IrDA txFramesNotTxHwErr — total frames not trans-mitted due to hardware error.4 bytes
Troubleshooting and DiagnosticsChapter —7132 6820 Series 80-Column Printer User’s ManualDiagnostic Information (continued)TotalLengthStored asDescriptionLengthFieldID70 1 Zero font selection for codepage 4370=Ø; 1=01 byte 6 bytes1Autofeed configuration0=CR; 1=LF+CR1bit1 Protocol Selection:00h = NPCP20h = DTR No Parity21h = DTR ODD Parity22h = DTR EVEN Parity(all other values reserved)1Bit Rate0 = 9600; 1 = 19.2k
1336820 Series 80-Column Printer User’s ManualBluetooth ConfigurationCommandsAConfiguration of the Bluetooth radio and software is accomplished usingthe Bluetooth Configuration Commands listed in this appendix.
Bluetooth Configuration CommandsAppendix —A134 6820 Series 80-Column Printer User’s ManualNotationNumbers are in decimal except:SNumbers with an “h” suffix are in hexadecimal.SNumbers with a “0x” prefix are in hexadecimal.SNumbers with a “b” suffix are in binary.CommandAll printable characters can be entered directly via the keyboard. Any non-printable characters are entered in binary data format.Binary data format is any non seven-bit ASCII data to transmit to themodule is encoded in the Internet percent notation. Any hex byte to trans-mit is preceded by the “%” sign and encoded in hex ASCII. To send thevalue 0xF5, the “%F5” bytes are transmitted. The “%”character is alwaystransmitted as “%25”. Thus, a Bluetooth address could transmit as“%00%E0%03%45%F4%6D”.Generic format:<command character><command type><command payload><CR><command character> is one character from the set: [A-Z]<command type> is one character for the set: [0-9]<command payload> is variable in length.<CR> is the command terminator.The <command payload> is formed from printable ASCII characters fromthe code range 0x20 to 0x7E.Codes outside of this range are escaped using the percent (%) characterfollowed by two hexadecimal digits.The percent character is always represented by the three characters: %25The command terminator is character code 0x13 (carriage return), or char-acter code 0x10 (line feed), or character codes 0x13, 0x10 (carriage return,line feed).An example command to set the friendly name to “Len’s 100% serial mod-ule”:F0Len’s 100%25 serial module<CR>Character codes outside of the range of 0x20 to 0x7E are ignored.When using percent (%) to form hexadecimal character codes there mustbe exactly two hex digits using characters: [0-9, A-F, a-f].Characters outside of this range cause the command to fail.Commands that fail return the four character sequence:NAK<CR>Commands that are accepted return the four character sequence:ACK<CR>
Bluetooth Configuration CommandsAppendix —A1356820 Series 80-Column Printer User’s ManualCommands that return payload data use the format:<command character><command type><command payload><CR><command character> is one character from the set: [a-z]<command type> is one character for the set: [0-9]<command payload> is variable in length.<CR> is the command terminator.The command character is the “lower case” version of the local host com-mand.Operating ModesThemoduleinterfacehastwomodes:SBluetooth Link Active State: In this case the Serial Interface looks like araw serial port (TxD, RxD, CTS, etc. and GND). There is no intelli-gence in the Bluetooth module from the serial interface perspective.This mode does not support the command and control modes describedbelow.SBluetooth Link Inactive State: This mode exists when a Bluetooth linkis not existent: In this case, the serial interface looks like a serial portthat supports a number of command and control modes.Upon reset, the unit comes up in “Bluetooth Link Inactive State.” Afterthe first Bluetooth connection, the unit goes into “Bluetooth Link ActiveState.” It stays in this state until the link is lost because the Master shuts itdown or there is an out-of-range condition. At this point, it returns to the“Bluetooth Link Inactive State.”
Bluetooth Configuration CommandsAppendix —A136 6820 Series 80-Column Printer User’s ManualCommand and Control ModesNote that these commands are only available over the serial link, not overthe air and are not available when the device is in the Bluetooth Link Ac-tive state.Query Mode Commands?<CR> Read ACK?F0<CR> Read Friendly Name?L<CR> Read Security Mode?C0<CR> Read Connectable Mode?C1<CR> Read Page Scan Timing?D0<CR> Read Discoverable Mode?D1<CR> Read Inquiry Scan Timing?S1<CR> Read Class of Device?S2<CR> Read Service Name?S4<CR> Read PIN Code?T0<CR> Read Shutdown Timeout in minutes?B0<CR> Read Bluetooth Addresses of all the paired devicesExamples:Command Reply“?<CR>“ ”ACK<CR>”“?F0<CR>” “f0MyFriendlyName<CR>”“?L<CR>” “10<CR>” Turn off Encryption, Authentication, and Exclusion“11<CR>” Authentication“12<CR>” Encryption and Authentication“13<CR>” Encryption, Authentication, and Exclusive“?C0<CR>” ”c0ON<CR>”“?C1<CR>” ”c11024,512<CR>”“?D0<CR>” ”d0ON<CR>”“?D1<CR>” ”d11024,512<CR>”“?S1<CR>” ”s1001F00<CR>”“?S2<CR>” ”s2MyServiceName<CR>”“?S4<CR>” ”s4MyPinCode<CR>”“?T0<CR>” “t0Shutdown Timer = 5 minutes<CR>”“?B0<CR>” “b0No Devices PairedCR>”
Bluetooth Configuration CommandsAppendix —A1376820 Series 80-Column Printer User’s ManualSet Local Bluetooth Device NameCommand F0<Device Friendly Name><CR>Definition “Device Name” — String up to 254 bytes longDefault “6820–DDEEFF“ where DDEEFF is from the Bluetooth device ad-dress (AABBCCDDEEFF)Example “F01Len’s 100%25 serial module<CR>“This sets the name to “Len’s 100% serial module”Set Class of Device/Service FieldCommand S1< Class of Device/Service field >Description The Class of Device/Service (CoD) field is a 24-bit field defined inthe Bluetooth Assigned Numbers document.See Assigned Numbers - Bluetooth Baseband for up-to-date informationon how to compose this value. This field is sent in a HEX ASCII for-mat, most significant byte first.Example “S1001F00<CR>“ is a common Class of Device value for a basic serialdevice.Set Service NameCommand S2<Service Name>Description Sets the service friendly name to send to the remote Bluetooth devicein response to a service discovery request. The length of the servicename is limited to 32 bytes.Definition Profile Name — Text name entered into the SDP record for the serialport profileDefault “Wireless Printer”Example “S3Acme Printer<CR>”Connectable On/Off: “ON” or “OFF”Command C0 <ON|OFF><CR>Description Sets the device into “connectable“ modeExample “C0OFF<CR>“ — Become non-connectable“C0ON<CR>“ — Become connectable
Bluetooth Configuration CommandsAppendix —A138 6820 Series 80-Column Printer User’s ManualSpecify Page Scan TimingCommand C1<Page_Scan_Interval>,<Page_Scan_Window><CR>Description Sets the Page Scan timing parametersDefault 4096,18Example “C11024,512<CR>”Note: To enable scanning, the values for Interval and Window must be in the range of 18 to4096. The Window value must be less than the Interval value. Both values must be zero todisable scanning.Note:PagescantimingisdescribedintheBluetooth V1.1 Core Specifications; for up-to-dateinformation, see: The Bluetooth Specification.Note: Modification of the Page Scan Timing can improve connection times, but may adverse-ly affect battery performance.Enable DiscoverableCommand D0 <ON|OFF><CR>Description Sets the device into “discoverable” modeExample “D0OFF<CR>“ — Become non-discoverable“D0ON<CR>“ — Become discoverableSpecify Inquiry Scan TimingCommand D1<Inquiry_Scan_Interval>,< Inquiry_Scan_Window><CR>Description Sets the Inquiry Scan timing parametersDefault 4096,18Example “D11024,512<CR>“Note: To enable scanning, the values for Interval and Window must be in the range of 18 to4096. The Window value must be less than the Interval value. Both values must be zero todisable scanning.Note:PagescantimingisdescribedintheBluetooth V1.1 Core Specifications; for up-to-dateinformation, see: The Bluetooth Specification.Note: Modification of the Inquiry Scan Timing can improve device discovery response perfor-mance, but may adversely affect battery performance.Set Encryption/Authentication: “PIN CODE”Command S4<PIN code>Description PIN Code — Pin code can be NULL and as long as 16 charactersDefault “S4%00”NULL PIN codeExample “S4MyPinCode <CR>”
Bluetooth Configuration CommandsAppendix —A1396820 Series 80-Column Printer User’s ManualManage Security ModesThis command controls the security access mode and device pairing.Themodesavailableare:L0 Disable encryption, authentication and exclusionL1 Enable authenticationL2 Enable encryption and authenticationL3 Enable encryption, authentication and exclusiveMode L0 allows any remote device to connect.Mode L1 require the remote device to be authenticated by a PIN request.The PIN code for the module is set to a user-specified value with the S4command. Currently the default PIN is the NULL string (see Note).Mode L2 adds encryption to the Bluetooth link.Mode L3 adds exclusive connection to one specific Bluetooth device.In this mode only connection requests from the initial device are al-lowed. Connections from other devices are rejected even if they supplythe correct PIN code.Device pairing and bonding are associated with this command and worksas follows:After an L command is executed the current device pairing and bonding isdeleted. The next device to connect becomes paired and bonded to themodule.In Modes L1 and L2, other devices are allowed to connect but only thefirst device to connect is paired and bonded. Other devices are always re-quired to supply a PIN code to complete the connection.In Mode L3, only one device is allowed to connect. This device is pairedand bonded and needs to supply the PIN code only on the initial connec-tion.Example: “L3<CR>“Note: Some of the Bluetooth user interfaces cannot supply a NULL stringas a PIN code. Use the S4 command to specify a PIN code that is notNULL.Read Module VersionCommand V0<CR>Description Displays the firmware build version currently runningExample “V0<CR>“Returns: ”v1yyyymmddHHMM<CR>”Note: This command responds with the requested data only not the “ACK<CR>“
Bluetooth Configuration CommandsAppendix —A140 6820 Series 80-Column Printer User’s ManualRead Local Device AddressCommand V1<CR>Description Displays the local device addressReturns “v1%xx%xx%xx%xx%xx%xx<CR>”Note: This command responds with the requested data only not the •ACK<CR>•Example: Sent: “V1<CR>“Received: ”v1%00%2C%C6%03%45%39”Set Shutdown TimingCommand T0<Time in Minutes><CR>Description “Time” – Integer value - 0 implies never expire the timerRange 0–270 minutesDefault 120Example “T0120<CR>“ This sets the shutdown timer to 120 minutes.Clear Link Key TableCommand B0<CLR><CR>Description Clear Pair or Bonding command cleans up all of the link key andBluetooth address combination PSKEYs.Default NoneExample “B0CLR<CR>” This clears all saved link keys.Web LinksThe following is the list of web links used in this document and their ad-dresses as of this publish date; they are subject to change without notice bytheir respective authors:S“Assigned Numbers — Bluetooth Baseband”:https://www.bluetooth.org/foundry/assignnumb/document/basebandS“The Bluetooth Specification”:www.bluetooth.com/dev/specifications.asp
1416820 Series 80-Column Printer User’s ManualCross-Reference TablesBA set of cross-reference tables are provided to assist you in locating controlcodes and escape sequences. The default settings are also included.
Cross-Reference TablesAppendix —B142 6820 Series 80-Column Printer User’s ManualControl Codes and Escape SequencesThe following table contains a complete alphabetized list of control codes,including single character control codes and escape sequences, as an aid tolocating the control codes defined in Chapter 5, “Control Code Defini-tions.” For detailed definitions of these control codes, refer to the pagesshowninthePage column of this table.Control Codes and Escape Sequences IndexDescription Category PageAAbsolute Print Position, Set General Printer Control 67BBackspace General Printer Control 64Beeper General Printer Control 65Bottom-Up Printing, Select General Printer Control 68Byte:Double Byte Character Sets Char. Sets, User Defined 81Multi-Byte Character Sets Char. Sets, User Defined 82Single Byte Character Sets Char. Sets, User Defined 81CCancel Line General Printer Control 65Carriage Return General Printer Control 65Channel:Clear Vertical Tabs in Channel Tabs and Tab Setting 80Select Vertical Tab Channel Tabs and Tab Setting 80Set Vertical Tabs in Channel Tabs and Tab Setting 80Character:Define Intercharacter Space Char. Style & Text Mode 75Define User-Defined Characters Char. Sets, User Defined 85Disable Printing of Character Graphics Char. Sets, User Defined 88Double Byte Character Sets Char. Sets, User Defined 81Enable Printing of Character Graphics Char. Sets, User Defined 87Multi-Byte Character Sets Char. Sets, User Defined 82Print Character Graphics Char. Sets, User Defined 88Select Default Character Set Char. Sets, User Defined 86Select National Character Set Char. Sets, User Defined 82Select User-Defined Character Set Char. Sets, User Defined 85Single Byte Character Sets Char. Sets, User Defined 81User Defined Characters Char. Sets, User Defined 84
Cross-Reference TablesAppendix —B1436820 Series 80-Column Printer User’s ManualControl Codes and Escape Sequences Index (continued)PageCategoryDescriptionCodeCancel Printing of Codes 128-255 Char. Sets, User Defined 86Codepage Selection Char. Sets, User Defined 82Enable Printing of Codes 128-255 Char. Sets, User Defined 86Expand Printable Code Area Char. Sets, User Defined 87Condensed (compressed):Cancel Condensed Mode Char. Style & Text Mode 73Select Condensed Mode Char. Style & Text Mode 72Copy ROM to RAM Char. Sets, User Defined 84DDefault Character Set, Select Char. Sets, User Defined 86Define Intercharacter Space Char. Style & Text Mode 75Define User-Defined Characters Char. Sets, User Defined 85Delete General Printer Control 65Double:Cancel Double Strike Mode Char. Style & Text Mode 73Cancel Double Wide Mode Char. Style & Text Mode 74Cancel Double Wide Mode (one line only) Char. Style & Text Mode 74Double Byte Character Sets Char. Sets, User Defined 81Select Double Strike Mode Char. Style & Text Mode 73SelectDoubleWideMode Char. Style & Text Mode 74SelectDoubleWideMode(onelineonly) Char.Style&TextMode 73EElite Pitch, Select Char. Style & Text Mode 74Emphasized Mode, Cancel Char. Style & Text Mode 75Emphasized Mode, Select Char. Style & Text Mode 74Expand:Cancel Double Wide (expanded) Mode Char. Style & Text Mode 74Cancel Double Wide Mode (one line only) Char. Style & Text Mode 74Expand Printable Code Area Char. Sets, User Defined 87Select Double Wide (expanded) Mode Char. Style & Text Mode 74SelectDoubleWideMode(onelineonly) Char. Style & Text Mode 73FForm Feed General Printer Control 65
Cross-Reference TablesAppendix —B144 6820 Series 80-Column Printer User’s ManualControl Codes and Escape Sequences Index (continued)PageCategoryDescriptionGGeneral Printer Control Functions General Printer Control 64Graphics:Disable Printing of Character Graphics Char. Sets, User Defined 88Eight-Pin Graphics Modes Graphics Functions 89Reassign Graphics Mode Graphics Functions 89Select Graphics Mode Graphics Functions 89Select High-Speed Double Density Mode Graphics Functions 91Select Low-Speed Double Density Mode Graphics Functions 90Select Low-Speed Quadruple Density Mode Graphics Functions 91Select Single Density Graphics Mode Graphics Functions 90Enable Printing of Character Graphics Char. Sets, User Defined 87Nine-Pin Graphics Modes Graphics Functions 91Select 9-Pin Double Density Graphics Mode Graphics Functions 92Select 9-Pin Single Density Graphics Mode Graphics Functions 92Print Character Graphics Char. Sets, User Defined 88HHalf Speed:Cancel Half-speed Printing General Printer Control 66Select Half-speed Printing General Printer Control 66Horizontal:Clear Horizontal Tabs Tabs and Tab Setting 78Perform Horizontal Tab Tabs and Tab Setting 78Set Horizontal Tabs Tabs and Tab Setting 78IInactivity Time for Sleep Mode, Set General Printer Control 66Intercharacter Space, Define Char. Style & Text Mode 75Italic:Cancel Italic Mode Char. Style & Text Mode 75Select Italic Mode Char. Style & Text Mode 75LLeft Margin, Set Page Formatting 71Length:Set Page Length (inches) Page Formatting 69Set Page Length (lines) Page Formatting 69Line, Cancel General Printer Control 65Line Feed:Perform Line Feed General Printer Control 66Perform n/216 inch Line Feed General Printer Control 66Perform n/216 inch Reverse Line Feed General Printer Control 67
Cross-Reference TablesAppendix —B1456820 Series 80-Column Printer User’s ManualControl Codes and Escape Sequences Index (continued)PageCategoryDescriptionLine Spacing:Select 1/6 inch Line Spacing Page Formatting 70Select 1/8 inch Line Spacing Page Formatting 70Select 7/72 inch Line Spacing Page Formatting 70Select n/72 inch Line Spacing Page Formatting 70Select n/216 inch Line Spacing Page Formatting 70MMargin:Set Left Margin Page Formatting 71Set Right Margin Page Formatting 71Master Select Char. Style & Text Mode 75Master Reset, Perform General Printer Control 67Mode:Cancel Condensed Mode (compressed) Char. Style & Text Mode 73Cancel Double Strike Mode Char. Style & Text Mode 73Cancel Double Wide (expanded) Mode Char. Style & Text Mode 74CancelDoubleWideMode(onelineonly) Char. Style & Text Mode 74Emphasized Mode, Cancel Char. Style & Text Mode 75Cancel Italic Mode Char. Style & Text Mode 75Cancel Subscript/Superscript Mode Char. Style & Text Mode 77Cancel Underline Mode Char. Style & Text Mode 77Select Condensed Mode (compressed) Char. Style & Text Mode 72Select Double Strike Mode Char. Style & Text Mode 73Select Double Wide (expanded) Mode Char. Style & Text Mode 74SelectDoubleWideMode(onelineonly) Char. Style & Text Mode 73Emphasized Mode, Select Char. Style & Text Mode 74Select Elite Pitch Char. Style & Text Mode 74Select Italic Mode Char. Style & Text Mode 75Select Pica Pitch Char. Style & Text Mode 76Select Subscript Mode Char. Style & Text Mode 77Select Superscript Mode Char. Style & Text Mode 77Select Underline Mode Char. Style & Text Mode 77Set Inactivity Time for Sleep Mode General Printer Control 66Multi-Byte Character Sets Char. Sets, User Defined 82NNational Character Set, Select Char. Sets, User Defined 82
Cross-Reference TablesAppendix —B146 6820 Series 80-Column Printer User’s ManualControl Codes and Escape Sequences Index (continued)PageCategoryDescriptionOOne Line Only:CancelDoubleWideMode(onelineonly) Char. Style & Text Mode 74SelectDoubleWideMode(onelineonly) Char.Style&TextMode 73Select Unidirectional Printing (one-line-only) General Printer Control 69PPage:Set Page Length (inches) Page Formatting 69Set Page Length (lines) Page Formatting 69Perforation:Cancel Skip Over Perforation Page Formatting 72Set Skip Over Perforation Page Formatting 72Pitch:Select Elite Pitch Char. Style & Text Mode 74Select Pica Pitch Char. Style & Text Mode 76Position:Set Print Position (absolute) General Printer Control 67Set Print Position (relative) General Printer Control 68Print:Cancel Half-speed Printing General Printer Control 66Cancel Printing of Codes 128-255 Char. Sets, User Defined 86Cancel Unidirectional Printing General Printer Control 68Enable Printing of Character Graphics Char. Sets, User Defined 87Enable Printing of Codes 128-255 Char. Sets, User Defined 86Expand Printable Code Area Char. Sets, User Defined 87Disable Printing of Character Graphics Char. Sets, User Defined 88Print Character Graphics Char. Sets, User Defined 88Select Bottom-Up Printing General Printer Control 68Select Half-speed Printing General Printer Control 66Select Top-Down Printing General Printer Control 68Select Unidirectional Printing General Printer Control 68Select Unidirectional Printing (one line only) General Printer Control 69Set Print Position (absolute) General Printer Control 67Set Print Position (relative) General Printer Control 68RReset, Perform Master General Printer Control 68Reverse n/216 inch Line Feed, Perform General Printer Control 67Right Margin, Set Page Formatting 71ROM to RAM, Copy Char. Sets, User Defined 84
Cross-Reference TablesAppendix —B1476820 Series 80-Column Printer User’s ManualControl Codes and Escape Sequences Index (continued)PageCategoryDescriptionSSingle Byte Character Sets Char. Sets, User Defined 81Skip:Cancel Skip Over Perforation Page Formatting 72Set Skip Over Perforation Page Formatting 72Sleep Mode, Set Inactivity Time for General Printer Control 66Space:Define Intercharacter Space Char. Style & Text Mode 75Select 1/6 inch Line Spacing Page Formatting 70Select 1/8 inch Line Spacing Page Formatting 70Select 7/72 inch Line Spacing Page Formatting 70Select n/72 inch Line Spacing Page Formatting 70Select n/216 inch Line Spacing Page Formatting 70Strike:Cancel Double Strike Mode Char. Style & Text Mode 73Select Double Strike Mode Char. Style & Text Mode 73Subscript/Superscript:Cancel Subscript/Superscript Mode Char. Style & Text Mode 77Select Subscript Mode Char. Style & Text Mode 77Select Superscript Mode Char. Style & Text Mode 77TTab:Clear Horizontal Tabs Tabs and Tab Setting 78Clear Vertical Tabs Tabs and Tab Setting 80Clear Vertical Tabs in Channel Tabs and Tab Setting 80Perform Horizontal Tab Tabs and Tab Setting 78Perform Vertical Tab Tabs and Tab Setting 79Select Vertical Tab Channel Tabs and Tab Setting 80Set Horizontal Tabs Tabs and Tab Setting 78SetVerticalTabs Tabs and Tab Setting 79Set Vertical Tabs in Channel Tabs and Tab Setting 80Time for Sleep Mode, Set Inactivity General Printer Control 66Top-Down Printing, Select General Printer Control 68UUnderline:Cancel Underline Mode Char. Style & Text Mode 77Select Underline Mode Char. Style & Text Mode 77
Cross-Reference TablesAppendix —B148 6820 Series 80-Column Printer User’s ManualControl Codes and Escape Sequences Index (continued)PageCategoryDescriptionUnidirectional:Cancel Unidirectional Printing General Printer Control 68Select Unidirectional Printing General Printer Control 68Select Unidirectional Printing (one-line-only) General Printer Control 69User Defined Characters: 84Cancel Printing of Codes 128-255 Char. Sets, User Defined 86Copy ROM to RAM Char. Sets, User Defined 84Define User-Defined Characters Char. Sets, User Defined 85Disable Printing of Character Graphics Char. Sets, User Defined 88Enable Printing of Character Graphics Char. Sets, User Defined 87Enable Printing of Codes 128-255 Char. Sets, User Defined 86Expand Printable Code Area Char. Sets, User Defined 87Select Default Character Set Char. Sets, User Defined 86Select User-Defined Character Set Char. Sets, User Defined 85Print Character Graphics Char. Sets, User Defined 88VVertical:Clear Vertical Tabs Tabs and Tab Setting 80Clear Vertical Tabs in Channel Tabs and Tab Setting 80Perform Vertical Tab Tabs and Tab Setting 79Select Vertical Tab Channel Tabs and Tab Setting 80Set Vertical Tabs Tabs and Tab Setting 79Set Vertical Tabs in Channel Tabs and Tab Setting 80WWide:Cancel Double Wide (expanded) Mode Char. Style & Text Mode 74Cancel Double Wide Mode (one line only) Char. Style & Text Mode 74Select Double Wide (expanded) Mode Char. Style & Text Mode 74SelectDoubleWideMode(onelineonly) Char. Style & Text Mode 73
Cross-Reference TablesAppendix —B1496820 Series 80-Column Printer User’s ManualSingle Character Control Code DefinitionsThis table contains control codes between 00h and 7Fh, and provides defi-nitions for the ASCII symbols as used in the table on the next page and informat definitions in Chapter 2, “Control Code Definitions.”Dec Hex ASCII Description Page000 NUL Used as a terminator for several escape sequences.101 SOH202 STX303 ETX404 EOT505 ENQ606 ACK707 BEL Beeper: sounds buzzer for 1/10 of a second. 65808 BS Backspace: moves print head one space to left. 64909 HT Horizontal Tab: moves print head to next tab stop. 7810 0A LF Line Feed: moves paper to next line. 6611 0B VT Vertical Tab: moves paper to next vertical tab stop 7912 0C FF Form Feed: advances paper to top of next page. 6513 0D CR Carriage Return: moves print head to left margin. 6514 0E SO Shift Out: selects Double-wide Mode (one-line-only) 7315 0F SI Shift In: selects Condensed (compressed) mode 7216 10 DLE17 11 DC1 Device Control 1: sets printer online (not currently used)18 12 DC2 Device Control 2: cancels condensed mode (compressed) 7319 13 DC3 Device Control 3: sets printer offline (not currently used)20 14 DC4 Device Control 4: cancels double-wide mode (online only) 7421 15 NAK22 16 SYN23 17 ETB24 18 CAN Cancel Line: clears all characters out of print buffer. 6525 19 EM26 1A SUB27 1B ESC Escape: defines start of escape sequence.28 1C FS29 1D GS30 1E RS31 1F US32 20 SP Space Character127 7F DEL Delete: deletes last character in print buffer. 65
Cross-Reference TablesAppendix —B150 6820 Series 80-Column Printer User’s ManualEscape Sequence Quick ReferenceThe following table is a quick reference between the escape sequenceslisted in ascending order, according to numeric values. For detailed defini-tions, see Chapter 2, “Control Code Definitions.”Decimal DescriptionESC SO Select Double-Wide (expanded) Mode (one line only)ESC SI Select Condensed Mode (compressed)ESC DC2 Cancel Condensed ModeESC DC4 Cancel Double-Wide (expanded) Mode (one line only)ESC US (0) Select Top-Down PrintingESC US (1) Select Bottom-Up PrintingESC SP n Define Inter-Character SpaceESC “!“n Master SelectESC “$” n1 n2 Set Print Position (absolute)ESC “%” (0) Select Default Character SetESC “%” (1) Select User-Defined Character SetESC “&”NULk1 k2 s1 d1...d11 Define User-Defined CharactersESC “*” m n1 n2 Select Graphics ModeESC “+” n d1...dn Print Character GraphicsESC “-” 0* Cancel Underline ModeESC “-” 1* Select Underline ModeESC “/” c Select Vertical Tab ChannelESC “0” Select 1/8 inch Line SpacingESC “1” Select 7/72 inch Line SpacingESC “2” Select 1/6 inch Line SpacingESC “3” n Select n/216 inch Line SpacingESC “4” Select Italic ModeESC “5” Cancel Italic ModeESC “6” Enable Printing of Codes 128-255ESC “7” Disable Printing of Codes 128-255ESC “<” Select Unidirectional Printing (one line only)ESC “:”NUL NUL NULCopy ROM to RAMESC “?” s n Reassign Graphics ModeESC “@” Perform Master ResetESC “A” n Select n/72 inch Line SpacingESC “B”NULClear Vertical TabsESC “B” n1 n2 ... nkNULSetVerticalTabsESC “C” n Set Page Length (lines)ESC “C”NULnSet Page Length (inches)
Cross-Reference TablesAppendix —B1516820 Series 80-Column Printer User’s ManualDescriptionDecimal (continued)ESC “D”NULClear Horizontal TabsESC “D” n1 n2 ... nkNULSet Horizontal TabsESC “E” Select Emphasized ModeESC “F” Cancel Emphasized ModeESC “G” Select Double-Strike ModeESC “H” Cancel Double-Strike ModeESC “I” n Expand Printable Code AreaESC “J” n Perform n/216 inch Line FeedESC “K” n1 n2 Select Single-density Graphics ModeESC “L” n1 n2 Select Low-Speed Double-Density Graphics ModeESC “M” Select Elite PitchESC “N” n Set Skip Over PerforationESC “O” Cancel Skip Over PerforationESC “P” Select Pica PitchESC “Q” n Set Right MarginESC “R” n0 n1 n2 Codepage SelectionESC “R” n Select National Character SetESC “S” 0* Select Superscript ModeESC “S” 1* Select Subscript ModeESC “T” Cancel Superscript/Subscript ModeESC “U” 0* Cancel Unidirectional PrintingESC “U” 1* Select Unidirectional PrintingESC “W” 0* Cancel Double-Wide (expanded) ModeESC “W” 1* Select Double-Wide (expanded) ModeESC “Y” n1 n2 Select High-Speed Double-Density Graphics ModeESC “Z” n1 n2 Select Low-Speed Quadruple-Density Graphics ModeESC “^” (0) n1 n2 Select 9-pin Single Density Graphics ModeESC “^” (1) n1 n2 Select 9-pin Double Density Graphics ModeESC “b” cNULClear Vertical Tab ChannelESC “b” c n1 n2 ... nkNULSetVerticalTabsinChannelESC “j” n Perform n/216 inch Reverse Line FeedESC “l” n Set Left MarginESC “s” 0* Cancel Half-speed PrintingESC “s” 1* Select Half-speed PrintingESC “t” (0) Disable Printing of Character GraphicsESC “t” (1) Enable Printing of Character GraphicsESC “z” n Set Inactivity Time for Sleep modeESC “\” n1 n2 Set Print Position (relative)
Cross-Reference TablesAppendix —B152 6820 Series 80-Column Printer User’s ManualFactory-Installed Printer DefaultsFunction Default ValueCarriage position At left marginCharacter set Normal (not user defined)Codepage 0Codes 128-255 DisabledCondensed (compressed) DisabledDouble-Strike DisabledDouble-Wide DisabledEmphasized DisabledGraphics mode Not selectedHalf-speed printing DisabledIntercharacter space Zero (0)International character sets DisabledItalic DisabledJustification Left justificationKeyboard, printer EnabledLanguage USALine Spacing 1/6 inchMargin, left 0Margin, right 80MSB control DisabledNLQ DisabledPage length 11 inch (66 lines with Pica pitch)Paper end sensor EnabledPitch Pica (10 characters per inch)Power off sleep timer 10 secondsPrinter Code Area Expansion DisabledPrinting direction Top-down, bidirectionalRedefinition of graphic modes DisabledSkip over perforation DisabledSubscript/Superscript DisabledTabs, horizontal Set to default tabs (every 8 column)Tabs, vertical 1 line feed each tab, channel = 0Top of form Set to current lineUnderline DisabledUnidirectional printing Disabled (bidirectional)User defined character set Removed
Cross-Reference TablesAppendix —B1536820 Series 80-Column Printer User’s ManualThe settings in the previous table are installed in the printer at the factory.To restore the printer to these defaults, see page 10 for instructions.The default settings listed below can be restored to the printer, as describedin Chapter 4, “Using the Configuration Utility.”Function Default ValueZero print option Zeros are printed with a slashAutofeed configuration CR (carriage return added at end of line without line feed)Protocol NPCP (NORAND Portable Communications Protocol)Parity N/A (for NPCP)Bit Rate 19.2K
Cross-Reference TablesAppendix —B154 6820 Series 80-Column Printer User’s Manual
1556820 Series 80-Column Printer User’s ManualPrinterFontTestJobsCFor each of our 6820 Fonts, Intermec Systems test department has a spe-cial test print job. This appendix contains a sample print job from eachfont available on your 6820 Printer.You can perform these tests yourselves. Load the font of choice from theToolkit CD into flash memory. After downloading the desired font, useany of the sample print jobs to reveal the character locations within theprintermemory.Thesampletestprintjobsareformatedasamemorymapped and could be referenced to select a desired character.These test print jobs originated from running a C program by a personwith specific knowledge of how to generate such a report (print job). TheC program demonstrates how a programmer could access the printer fontmodules within flash memory to select desired character.You do not need more than one font module loaded. Any ONE of:NFT00932.MOD, NFT00936.MOD, NFT00949.MOD, or evenNFT00950.MOD Asian fonts can be used. These are distributed via theNPTK6820 toolkit (including the source code).Theseprintjobsareinthisappendix:S”BIG5.C” which creates ”BIG5950.TXT” (page 156)S”CHINA.C” which creates ”GB2312.TXT” (page 156)S”IBM437.C” which creates ”IBM437.TXT” (page 156)S”JAPAN.C” which creates ”JIS932.TXT” (page 157)S”KOREA.C” which creates ”KOREA.TXT” (page 157)S”NATION.C” which creates ”NATION.TXT” (page 157)
Printer Font Test JobsAppendix —C156 6820 Series 80-Column Printer User’s ManualBig 5 Traditional Chinese Character SetThis program generates a text file, BIG5950.TXT, to copy to a 6820Printer. The textfile illustrates the use of the BIG 5 traditional Chinesecharacter set. Install the BIG 5 character font, NFT00950.MOD, in theprinter flash using the configuration tool to have BIG5950.TXT print cor-rectly.1Use the Microsoft C version 7.00 compiler.cl big5.c /link slibce graphics2Run BIG5.EXE to create BIG5950.TXT3Copy this text file to the appropriate printer port.Simplified Chinese Character SetThis program generates a text file, GB2312.TXT, that to copy to a 6820Printer.ThetextfileillustratestheuseoftheSimplifiedChinesecharacterset. Install the Simplified Chinese character font, NFT00936.MOD, inthe printer flash using the configuration tool to have GB2312.TXT printcorrectly.1Use the Microsoft C version 7.00 compiler.cl china.c /link slibce graphics2Run CHINA.EXE to create GB2312.TXT.3Copy this text file to the appropriate printer port.IBM 437 Codepage Character SetThis program generates a text file, IBM437.TXT, to copy to a 6820 Print-er. The textfile illustrates the use of the IBM 437 codepage character set.Install the IBM 437 character font, NFT00437.MOD, in the printer flashusing the configuration tool to have IBM437.TXT print correctly.1Use the Microsoft C version 7.00 compiler.cl ibm437.c /link slibce graphics2Run IBM437.EXE to create IBM437.TXT.3Copy this text file to the appropriate printer port.
Printer Font Test JobsAppendix —C1576820 Series 80-Column Printer User’s ManualJapanese (Shift JIS) Character SetThis program generates a text file, JIS932.TXT, to copy to a 6820 Printer.The textfile illustrates the use of the JIS character set. Install the JIS char-acter font, NFT00932.MOD, in the printer flash using the configurationtool to have JIS932.TXT print correctly.1Use the Microsoft C version 7.00 compiler.cl japan.c /link slibce graphics2Run JAPAN.EXE to create JIS932.TXT.3Copy this text file to the appropriate printer port.Korean Character SetThis program generates a text file, KOREA.TXT, to copy to a 6820 Print-er. The textfile illustrates the use of the KSC5601 character set. Install theKSC5601 character font, NFT00949.MOD, in the printer flash using theconfiguration tool to have KOREA.TXT print correctly.1Use the Microsoft C version 7.00 compiler.cl korea.c /link slibce graphics2Run KOREA.EXE to create KOREA.TXT.3Copy this text file to the appropriate printer port.International Character SetThis program generates a text file, NATION.TXT, to copy to a 6820Printer. The textfile illustrates the international character sets available foruse in the default character set. Install the default character set font,NFT00000.MOD, the printer flash using the configuration tool to haveNATION.TXT print correctly.1Use the Microsoft C version 7.00 compiler.cl nation.c /link slibce graphics2Run NATION.EXE to create NATION.TXT.3Copy this text file to the appropriate printer port.
Printer Font Test JobsAppendix —C158 6820 Series 80-Column Printer User’s Manual
1596820 Series 80-Column Printer User’s ManualIndexIThe Control Codes index covers 6820 Printer control code topics.The General Index covers all topics. Those in italics are figures, those in bold aretables.The Files Index is to assist you in locating descriptions for device drivers, applica-tions, utilities, batch files, or other files within this publication.
Index160 6820 Series 80-Column Printer User’s ManualControl CodesBBackspace (BS), 64Beeper, 65Bottom-up printing, select bottom-up printing, 68CCancel line (CAN), 65Carriage return (CR), 65Channelclear vertical tabs in channel, 80select vertical tab channel, 80set vertical tabs in channel, 80Character graphicsdisable printing of character graphics, 88enable printing of character graphics, 87print character graphics, 88Character setsdefine user-defined characters, 85select default character set, 86select national character set, 82select user-defined character set, 85Character style and text mode functions. See individualfunction names in this indexCode area, expand printable code area, 87Codepage selection, 82Codes 128-255disable printing of codes 128-255, 86enable printing of codes 128-255, 86Condensed (compressed) modecancel condensed mode, 73select condensed mode, 72Control code/escape sequence table, 142Copy ROM to RAM, 84DDefault/national character setselect default character set, 86select national character set, 82DefineSee also User-defined charactersdefine user-defined characters, 85inter-character space, 75select user-defined character set, 85Delete (DEL 7Fh), 65Double density graphics functionsselect 9-pin double density graphics mode, 92select high-speed double density graphics mode, 8-pin,91select low-speed double density graphics mode, 8-pin,90Double-strikecancel double-strike mode, 73select double-strike mode, 73Double-wide (expanded)cancel double-wide mode, 74cancel double-wide mode (one-line-only), 74select double-wide mode, 74selectdouble-widemode(one-line-only),73EEight-pin graphics functionsreassign graphics mode, 89select graphics mode, 89select high-speed double density graphics mode, 91select low-speed double density graphics mode, 90select low-speed quadruple density graphics mode, 91select single density graphics mode, 90Elite pitch, select elite pitch, 74Emphasized modecancel emphasized mode, 75select emphasized mode, 74Escape sequence/control code table, 142Expand printable code area, 87Expanded mode. See Double-wideFForm feed (FF), 65GGeneral printer control functions. See specific topics in thisindexGraphics functions, eight-pin modereassign graphics mode, 89select graphics mode, 89select high-speed double density graphics mode, 91select low- double density graphics mode, 90select low-speed quadruple density graphics mode, 91select single density graphics mode, 90Graphics functions, nine-pin modeselect 9-pin double density graphics mode, 92select 9-pin single density graphics mode, 92Graphics, characterdisable printing of character graphics, 88enable printing of character graphics, 87print character graphics, 88HHalf-speedcancel half-speed printing, 66select half-speed printing, 66High-speed graphics functions, select high-speed doubledensity graphics mode, 91Horizontal tabsclear horizontal tabs, 78perform horizontal tab, 78set horizontal tabs, 78IInactivity time, set inactivity time for sleep mode, 66Intercharacter space, define intercharacter space, 75International character sets. See National/default charactersetsItalic modecancel italic mode, 75select italic mode, 75LLeft margin, set left margin, 71
Index1616820 Series 80-Column Printer User’s ManualLength of pageset page length (inches), 69set page length (lines), 69Line feed (LF), 66perform line feed, 66perform n/216-inch line feed, 66perform n/216-inch reverse line feed, 67Line spacingselect 1/6-inch line spacing, 70select 1/8-inch line spacing, 70select 7/72-inch line spacing, 70select n/216-inch line spacing, 70Low-speed graphics functions, select low-speed double den-sity graphics, 90MMarginssetleftmargin,71set right margin, 71Mastermaster select, 75perform master reset, 67Modesbottom-up printing, 68condensed mode, 72double-strike mode, 73double-wide mode, 73elite pitch, 74emphasized mode, 74expanded mode. See Double-wide modegraphic modes. See Graphics functions, eight-pin modes;Graphics functions, nine-pin modeshalf-speed printing, 66inactivity time for sleep mode, 66italic mode, 75pica pitch, 76subscript mode, 77superscript mode, 77top-down printing, 68underline, 77NNational/default character setselect default character set, 86select national character set, 82Nine-pin graphics functionsselect 9-pin double density graphics mode, 92select 9-pin single density graphics mode, 92OOne line printing, select unidirectional (one line) printing,69PPage formatting functions. SeeLinefeed,Linespacing,Mar-gins, Page length, PerforationPage lengthset page length (inches), 69set page length (lines), 69Perforationcancel skip over perforation, 72set skip over perforation, 72Pitchselect elite pitch, 74select pica pitch, 76Print positionset print position (absolute), 67set print position (relative), 68Printable, expand printable code area, 87Printingcancel half-speed printing, 66cancel unidirectional printing, 68disable printing of character graphics, 88disable printing of codes 128-255, 86enable printing of character graphics, 87enable printing of codes 128-255, 86print character graphics, 88select bottom-up printing, 68select half-speed printing, 66select top-down printing, 68select unidirectional (one line) printing, 69select unidirectional printing, 68QQuadruple density graphics functions, select low-speedquadruple density graphics mode, 91RRelative, set print position (relative), 68Reset, perform master reset, 67Reverse, perform n/216-inch reverse line feed, 67Right margin, set right margin, 71ROM to RAM, copy ROM to RAM, 84SSingle density graphics functionsselect 9-pin single density graphics mode, 92select single density graphics mode, 8-pin, 90Skip over perforationcancel skip over perforation, 72set skip over perforation, 72Sleep mode, set inactivity time for sleep mode, 66Space, intercharacter, define intercharacter space, 75Spacing, lineselect 1/6-inch line spacing, 70select 1/8-inch line spacing, 70select 7/72-inch line spacing, 70select n/216-inch line spacing, 70Subscriptcancel subscript/superscript mode, 77select subscript mode, 77Superscriptcancel subscript/superscript mode, 77select superscript mode, 77
Index162 6820 Series 80-Column Printer User’s ManualTTabs and tab setting functionshorizontal tabsclear horizontal tabs, 78perform horizontal tab, 78set horizontal tabs, 78vertical tabsclear vertical tabs, 80clear vertical tabs in channel, 80perform vertical tab, 79select vertical tab channel, 80set vertical tabs, 79set vertical tabs in channel, 80Time, set inactivity time for sleep mode, 66Top-down printing, select top-down printing, 68UUnderline modecancel underline mode, 77select underline mode, 77Unidirectional printingcancel unidirectional printing, 68select unidirectional (one line) printing, 69select unidirectional printing, 68User-defined characterscopy ROM to RAM, 84define user-defined characters, 85disable printing of character graphics, 88disable printing of codes 128-255, 86enable printing of character graphics, 87enable printing of codes 128-255, 86expand printable code area, 87print character graphics, 88select default character set, 86select national character set, 82select user-defined character set, 85VVertical tabsclear vertical tabs, 80clear vertical tabs in channel, 80perform vertical tabs, 79select vertical tab channel, 80set vertical tabs, 79set vertical tabs in channel, 80
Index1636820 Series 80-Column Printer User’s ManualGeneral IndexNumbers4000 series computer, inserting in terminal holder, 234000 Series Terminal Holder, 2600 series computer, inserting in terminal holder, 2461XX computer, inserting in terminal holder, 2461XX Terminal Holder, 262XX computer, inserting in terminal holder, 2362XX Terminal Holder, 2pin-out configuration, 114700 series computerBluetooth adapterto 6820 passthrough, 97to module communication interface, 97inserting in terminal holder, 24,24AA2D check, self-test functions, 121A2D history - self-test, 123Absolute, set print position (absolute), 67Actions performed during self-test, 122Adapter. See Bluetooth, adapterAlpha keyboard, Windows 95/98, 41, 48Arabic font file, NFT00000.MOD, 36ASCII, 64Autofeed (setting), 32self-test, 123Automatic line feed, 65BBatteryinternal,3,15vehicle, 3voltage, self-test, 123Big 5 traditional Chinese character set, 81sample test page, 156Big 5 Traditional Chinese font file, NFT00950.MOD, 36sample test page, 156Bit rate (selecting), 33self-test, 123Bluetooth700 series computers, 97adapter, 95, 96700 series computers, 97applications, 102class of device, 99configuration utility, 56, 62connectability, 99default configuration, 105default device name, 99discoverability, 99environment specifications, 103indicators, 97link keys, 99link loss, 99, 100master/slave, 99modes, 96operation, 103performance range, 100pin states, 96power management flow, 98power on/off mechanism, 98query items, 100safety/regulatory/agency requirements, 104SDP record, 99security, 99self-test, 101settings to reset after cold boot, 99states, 96Configuration Commands, 133Bluetooth Configuration Commandsclear link key table, 140command, 134connectable on/off, 137enable discoverable, 138manage security modes, 139modescommand, 136control, 136operating, 135notation, 134query mode commands, 136read local device address, 140read module version, 139set class of device/service field, 137set encryption/authentication, 138set local Bluetooth device name, 137set service name, 137set shutdown timing, 140specify inquiry scan timing, 138specify page scan timing, 138web links, 140Bluetooth Link Active State, 135Bluetooth Link Inactive State, 135Boot block, self-test functions, 121BuffersI/O buffer, 64print (image) buffer, 64Buttons, erase (fonts), Windows 95/98, 45CCables15-pin to 25-pin, 11125-pin to 15-pin, 11425-pin to 25-pin, 1129-pin to 15-pin, 113part numbers, 12Y power cable connections, part number, 12Change configuration parameterserror messages, 61Windows 95/98, 46Changing the printer settingsconfiguration mode, 32protocol selection mode, 32
Index164 6820 Series 80-Column Printer User’s ManualCharacter setsChineseBig 5 traditional, 81, 156GB 2312, 81, 156double-byte, 81Greek, 84Hebrew, 83international, 82, 83sample test page, 157Japanese, shift JIS, 81sample test page, 157Korean, KSC-5601, 81sample test page, 157multi-byte, 82select national, 82single byte, 81Character style functions, 72CK60 handheld, inserting in terminal holder, 24Class of device, Bluetooth adapter, 99Cleaninginside, 28mask spring, 30outside, 27Cleaning solutionspart numbers, 12use of, 27Clear link key table, 140Code page fileNFT00932.MOD, 932 file, 81NFT00936.MOD, 936 file, 81NFT00949.MOD, 949 file, 81NFT00950.MOD, 950 file, 81Command modes, Bluetooth Configuration Commands,136CommandsBluetooth Configuration Commands, 134clear link key table, 140connectable on/off, 137enable discoverable, 138manage security modes, 139query mode, 136read local device address, 140read module version, 139set class of device/service field, 137set encryption/authentication, 138set local Bluetooth device name, 137set service name, 137set shutdown timing, 140specify inquiry scan timing, 138specify page scan timing, 138Communications connector, 4Communications connector pin-outs, 116ConfigurationBluetooth adapter, 56, 62get 6820 settings, Windows 2000/XP, 58installationWindows 2000/XP, 53Windows 95/98, 38overview of operation, Windows 2000/XP, 56setting 6820 printer configuration, Windows 2000/XP,58starting up the program, RGPCONF.EXE, Windows95/98, 39working memoryWindows 2000/XP, 56Windows 95/98, 38Configuration mode, 32autofeed, 32bit rate, 33self-test, 123zero print option, 33Connectability, Bluetooth adapter, 99Connectable on/off, 137Connectors, 4Control codescharacter sets and user-defined functions, 81character style and text mode functions, 72cross-reference tables, control codes & escape sequencesindex, 142general printer control functions, 64graphics functions, 89page formatting functions, 69tabs and tab setting functions, 78Control modes, Bluetooth Configuration Commands, 136Control panel, 5buttons, 5indicators, 5Control programfilename, NPFL6820.MODWindows 2000/XP, 61Windows 95/98, 44include control program, Windows 95/98, 44include control program update, Windows 2000/XP, 61self-test function, control program verification, 121Copy fontsWindows 2000/XP, 60Windows 95/98, 44Cross-reference tables, control codes & escape sequencesindex, 142DDC power connector jack, 4Defaultconfiguration file, DEFAULT.PCF, Windows 95/98,38, 50, 51printer settingsWindows 2000/XP, 61Windows 95/98, 52save default settings to printer, Windows 95/98, 50Delete fonts, Windows 95/98, 45Detection, paper end, page layout specifications, 94Device name, Bluetooth adapter, 99Diagnostic information, 129accessing, 129updating, 128
Index1656820 Series 80-Column Printer User’s ManualDimensionsfixed mount, 9portable, 9wall mount, 9Discoverability, Bluetooth adapter, 99Double byte character sets, 81Double-spacing, 123DTR, protocol configuration, Windows 95/98, 47EEnable discoverable, 138End paper detection, paper layout specifications, 94Environment specifications, Bluetooth adapter, 103Erase fonts, function, Windows 95/98, 45Error handling, 118EEPROM configuration errors, 121fatal errors, 120flash errors, 120POST errors, 119run-time errors, 118Error log - self-test, 124Error messages, printer settings, Windows 2000/XP, 61Escape sequences, cross-reference (to definitions), 142Exit from the configuration utility program, Windows95/98, 40FFactory defaultsWindows 2000/XP, 61Windows 95/98, 52Fatal errors, 120Fixed mount printer, 2connectors, 4description, 2dimensions, 9internal battery, 3loading paper tray, 18Flashaccessing diagnostic information, 129errors, 120space availableWindows 2000/XP, 60Windows 95/98, 45updates. See Using the Configuration Toolupdating diagnostic information, 128Font filesArabic, NFT00000.MOD, 36Big 5 Traditional Chinese, NFT00950.MOD, 36, 156GB2312 Chinese Simplified, NFT00936.MOD, 36,156IBM/Microsoft compatible Code Page 437,NFT00437.MOD, 36, 156International, NFT00000.MOD, 36, 157JIS Japanese, NFT00932.MOD, 36, 157KSC5601 Korean, NFT00949.MOD, 36, 157Turkish, NFT00000.MOD, 36Font module verification, self-test function, 121FontscopyWindows 2000/XP, 60Windows 95/98, 44erase, Windows 95/98, 45sample print jobs, 155save, Windows 95/98, 45FORM FEED button, 5Four position screws, printer mechanism, 110GGB 2312, Chinese character set, 81sample test page, 156GB2312 Chinese Simplified font file, NFT00936.MOD,36sample test page, 156General printer control functions, 64Get 6820 configuration, 58Graphics functions, 89Greek character sets, 84GUIDE SHAFT CLEANER, 27Guide shaft cleaner, part number, 12HHead dot pattern - self-test, 123HEAD JAM indicator, 5self-test history, 123Hebrew character sets, 83Hinges on printer cover, 6Horizontal tabs, 78clear, 78perform, 78set, 78II/O buffer, 64IBM/Microsoft compatible Code Page 437 font file,NFT00437.MOD, 36sample test page, 156Image buffer, 64Include control program (configuration tool)Windows 2000/XP, 61Windows 95/98, 44Indicators, Bluetooth adapter, 97Inside Sales, 12Installation (configuration utility)Windows 2000/XP, 53Windows 95/98, 38Installinginternal battery, 15ribbon cartridge, 16Interface mode, self-test, 123Internal battery, 3installing, 15Internal power module, 6International character set, 82, 83sample test page, 157International font file, NFT00000.MOD, 36sample test page, 157JJapanese character set (Shift JIS), 81sample test page, 157JIS Japanese font file, NFT00932.MOD, 36sample test page, 157
Index166 6820 Series 80-Column Printer User’s ManualKKorean character set (KSC-5601), 81sample test page, 157KSC-5601, Korean character set, 81sample test page, 157KSC5601 Korean font file, NFT00949.MOD, 36sample test page, 157LLights (indicator), 5Line Feed, auto configuration, 65LINE FEED button, 5setting paper for printing, 22Link keys, Bluetooth adapter, 99Link loss, Bluetooth adapter, 99, 100Loading compact paper tray, 19wall mount printer, 19Loading paper trayfixed mount printer, 18portable printer, 18LOW BATT indicator, 5self-test, 123MMaintenance, ribbon cartridge, removing, 29Manage security modes, 139Mask spring, 30cleaning, 30exposing, 31Master/slave, Bluetooth adapter, 99Memory testnonvolatile diagnostic memory update, 121nonvolatile diagnostic memory verification, 121MICRO-CLEAN II, 27MICRO-CLEAN II, part number, 12Model number, self-test, 123Modify Printer Configuration options, include control pro-gramWindows 2000/XP, 61Windows 95/98, 44Multi-byte character sets, 82Multiple-sheet forms, 17NNational character set, 82Notation, Bluetooth Configuration Commands, 134NUL, 64OOperating modes, Bluetooth Configuration Commands,135Operationcheck list, 14inserting the computer4000 Series, 23600 series, 2461XX Computer, 2462XX Computer, 23700 series, 24CK60, 24internal battery, 15loading paper into printer, 20loading paper tray, 18pinfeed holders, 20,21ribbon cartridge, 16PPage formatting control codes, 69Page layout fanfold paper, 93Paper, 7part numbers, 12Paper (head) jams, 17Paper adjustmentspinfeed holders, 21print head gap, 17Paper end detection page layout, 94PAPER OUT indicator, 5Parameters, Windows 95/98, 46Persistent storage, Bluetooth adapter, 99Pin states, Bluetooth adapter, 96Portable printer, 2connectors, 4description, 2dimensions, 9internal battery, 3loading paper tray, 18Power indicator, 5Power management flow, Bluetooth adapter, 98Power on/off mechanism, Bluetooth adapter, 98Power supply, internal battery, 15Power-on self-test (POS) errors, description, 119Print (image) buffer, 64Print head, printer alignment, 109Print head gapmultiple-sheet forms, 17set to third notch, 17single-sheet forms, 17Print jobs, 155Printer control codesSee also Section 5, Cross-Reference Tablescharacter sets and user-defined functions, 81character style and text mode functions, 72general printer control functions, 64graphics functions, 89page formatting functions, 69tabs and tab setting functions, 78Printer default settingsWindows 2000/XP, 61Windows 95/98, 52Printer descriptionsfixed mount, 2portable, 2wall mount, 2Printer mechanism alignment, 109four position screws, 110Printer problems, 126Printer self-testdetailed description, 122function descriptions, 121Printer test pages, 155Printer, get from (load configuration), Windows 95/98, 42
Index1676820 Series 80-Column Printer User’s ManualPrinter, save configuration to, Windows 95/98, 49Programs, self-testA2D check, 121boot block, 121control program verification, 121Windows 2000/XP, 56, 61Windows 95/98, 38, 44font module verification, 121nonvolatile diagnostic memory update, 121nonvolatile diagnostic memory verification, 121Protocol binary sequence, 33Protocol selection mode, 32interface mode - self-test, 123QQuery items, Bluetooth adapter, 100Query mode commands, 136RRange, Bluetooth adapter, 100Read local device address, 140Read module version, 139Reflash printer, configuring. See the Using the Configura-tion Tool sectionRemote connections, 9Removing ribbon cartridge, 29Reset buttonportable, 10wall mount, 10Restore defaults to printerWindows 2000/XP, 61Windows 95/98, 52Ribbon cartridgeinstall, 16part numberblack ribbon, 12purple ribbon, 12removing, 29replacement frequency, 28Ribbon cartridges, part numbers, 12Run-time errors, description, 118SSafety/Regulatory/Agency requirements, Bluetooth adapter,104Save (update working configuration), Windows 95/98, 47Save defaults to printer, Windows 95/98, 50Save fonts, Windows 95/98, 45Save to printer, Windows 95/98, 49SDP record, Bluetooth adapter, 99Security, Bluetooth adapter, 99Selecting the protocol, 32Self-testA2D history, 123actions performed, 122autofeed setting, 123battery voltage, 123bit rate, 123Bluetooth adapter, 101error log, 124explanation of functionsA2D check, 121boot block, 121control program, 121font module, 121nonvolatile diagnost memory verification, 121nonvolatile diagnostic memory update, 121head dot pattern, 123head jam history, 123initiating, 122interface mode, 123overview, 122printer model, 123serial number, 123Serial number, self-test, 123Set class of device/service field, 137Set encryption/authentication, 138Set local Bluetooth device name, 137SET PAGE button, 5setting paper for printing, 22Set service name, 137Set shutdown timing, 140Setting 6820 printer configuration, 58Settings, defaultWindows 2000/XP, 61Windows 95/98, 52Shift JIS, Japanese character set, 81sample test page, 157Single byte character sets, 81Single-sheet forms, 17Sleep mode, set activity time for, 66Space remaining in flashWindows 2000/XP, 60Windows 95/98, 45Specifications, 11Specify inquiry scan timing, 138Specify page scan timing, 138TTabs and tab setting control codes, 78Terminal holderinserting 4000 Series or 62XX Computer, 23inserting 700 series computer, 24inserting in, 23Text mode control codes, 72Tool kit, self-extracting archive file, Windows 95/98, 38Traditional, Bit 5, Chinese character set, 81sample test page, 156TroubleshootingBluetooth adapter, 101communications protocol, 110diagnostics, 128error handling, 118possible printer problems, 126power source, 108POST error codes, 120self-test, 101, 121tips, 126verifications, 117Turkish font file, NFT00000.MOD, 36
Index168 6820 Series 80-Column Printer User’s ManualUURLs, Bluetooth Configuration Commands, 140User-defined control code functions, 81Utility, configurationinstallationWindows 2000/XP, 53Windows 95/98, 38operationWindows 2000/XP, 56Windows 95/98, 38VVehicle battery, 3Verificationscommunications/host computer, 118printer components, 117Vertical tabs, 79clear, 80clear in channel, 80line spacing, 70perform, 79select channel, 80select double-wide mode, 73set, 79set in channel, 80Visible moving parts in mechanism, 28WWall mount printer, 2connectors, 4description, 2dimensions, 9loading compact paper tray, 19Working configurationWindows 2000/XP, 56Windows 95/98, 38XXON/XOFF protocol configuration, Windows 95/98, 47ZZero print option, 153print character graphics, 88select default character set, 86select national character set, 82select user-defined character set, 85Zero print option (adjusting), 33Zero printer optionWindows 2000/XP, 61Windows 95/98, 52
Index1696820 Series 80-Column Printer User’s ManualFiles IndexBBIG5.EXE, 156BIG5950.TXT, 156CCHINA.EXE, 156DDEFAULT.PCF, default configuration, Windows 95/98,38, 50GGB2312.TXT, 156IIBM437.EXE, 156IBM473.TXT, 156JJAPAN.EXE, 157JIS932.TXT, 157KKOREA.EXE, 157KOREA.TXT, 157NNATION.EXE, 157NATION.TXT, 157NFT00000.MODArabic, 36default character set, 81default international, 36sample test page, 157Turkish, 36NFT00437.MODIBM/Microsoft compatible, 81IBM/Microsoft compatible Code Page 437, 36sample test page, 156NFT00932.MOD, 155code page 932, 81JIS Japanese, 36sample test page, 157NFT00936.MOD, 155code page 936, 81GB2312 Chinese simplified, 36sample test page, 156NFT00949.MOD, 155code page 949, 81KSC5601 Korean, 36sample test page, 157NFT00950.MOD, 155Big 5 Traditional Chinese, 36sample test page, 156code page 950, 81NPFL6820.MOD, control programWindows 2000/XP, 61Windows 95/98, 44NPTK6820.EXE, toolkit self-extracting, Windows 95/98,38PPCONFIGAPP.EXE, configuration utility, application,Windows 2000/XP, 53RRPGCONF.EXE, configuration utility, application, Win-dows 95/98, 38RPGCONF.INI, installation file, Windows 95/98, 38
Index170 6820 Series 80-Column Printer User’s Manual
Corporate Headquarters6001 36th Avenue WestEverett, Washington 98203U.S.A.tel 425.348.2600fax 425.355.9551www.intermec.com6820 Series 80-Column Printer User's Manual*961-019-013J*P/N 961-019-013 REV J

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