Intermec Technologies 1015CP01SX1 1015CP01S User Manual CN51 Mobile Computer DRAFT

Intermec Technologies Corporation 1015CP01S CN51 Mobile Computer DRAFT

Contents

User Manual

CN51Mobile ComputerFor Windows Embedded Handheld 6.5User’s ManualDRAFT
ContentsCN51 Mobile Computer User Manual - DRAFT iContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiGlobal Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiWarranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiWeb Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiSend Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiTelephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiWho Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiRelated Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiPatent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixAbout the Computer Features 1About the CN51 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Configure the Keypad Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13How to Capitalize Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . 14How to Capitalize Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . .15About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Adjust the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Read Bar Codes with the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20DRAFT
Contentsii CN51 Mobile Computer User Manual - DRAFTInsert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23CN51 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23About the User Interface and Intermec Applications 25About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Configure the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Intermec Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Downloadable Intermec Applications for the Computer. . . . . . . . . . . . . . . . . . . . .32About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32About Intermec Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32About Intermec HTML5 Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33About Intermec Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Use the Phone 35About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36About Worldwide UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Configure Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41About Adding and Switching Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Enable Automatic Configuration of Carrier Settings . . . . . . . . . . . . . . . . . . . . . . . .43Switch Carriers Using Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43DRAFT
CN51 Mobile Computer User Manual - DRAFT iiiUse the Camera 45About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46How to Take Pictures and Record Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Save Pictures and Videos to a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Configure or Create Camera Scenes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Scene Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Configure Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . .51Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 52How To Read Bar Codes With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Enable or Disable Reading Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . 62Read Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Camera Settings for Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63How to Perform Document Capture With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Enable or Disable Document Capture With the Camera . . . . . . . . . . . . . . . . . . . . . 66Perform Document Capture With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Camera Settings for Document Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Use GPS 69About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70About the GPS Module Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72Configure the Computer 73How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75How to Navigate in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82DRAFT
iv CN51 Mobile Computer User Manual - DRAFTAbout Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Turn On the Bluetooth Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Create a Configuration Bar Code with EasySet . . . . . . . . . . . . . . . . . . . . . 85Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Connect a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89How to Make Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Configure WPA or WPA2 Enterprise (802.1x) Security with Funk Securi-ty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Configure WPA or WPA2 Personal (PSK) Security with Funk Security 92Configure 802.1x Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . 93Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . . 94Configure Static WEP Security with Funk Security. . . . . . . . . . . . . . . . . . 94Use Open (No Security) Associations with Funk Security . . . . . . . . . . . . 95Select Microsoft as Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Configure WPA or WPA2 Enterprise (802.1x) Security with Microsoft Se-curity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Configure WPA or WPA2 Personal (PSK) Security with Microsoft Securi-ty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Configure 802.1x Security with Microsoft Security. . . . . . . . . . . . . . . . . . 97Configure Static WEP Security with Microsoft Security . . . . . . . . . . . . .98Use Open (No Security) Associations with Microsoft Security. . . . . . . . 98Manage the Computer 101About Managing the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102How to Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . .102How to Manage the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . .102How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103About Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103Install Applications Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104Install Applications Using Microsoft Synchronization Software. . . . . . . . . . . . .104Install Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105How to Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105Update the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105DRAFT
CN51 Mobile Computer User Manual - DRAFT vUpdate the Computer Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106Troubleshoot and Maintain the Computer 109About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .115Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121Specifications 123Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124EA31 Typical Reading Distances - Extended Reading Range . . . . . . . . . . . . . . . .126EA31 Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127EA31 Imager Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128EA30 Typical Reading Distances - Extended Reading Range . . . . . . . . . . . . . . . .130EA30 Area Imager Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . .131EA30 Imager Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Keypads and Keystrokes 135Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136CN51 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136DRAFT
vi CN51 Mobile Computer User Manual - DRAFTDRAFT
Before You BeginCN51 Mobile Computer User Manual - DRAFT viiBefore You BeginThis section provides you with safety information, technical support information, and sources for additional product information.Safety InformationYour safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts. Global Services and SupportWarranty InformationTo understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.DRAFT
Before You Beginviii CN51 Mobile Computer User Manual - DRAFTWeb SupportVisit the Intermec web site at www.intermec.com to download our current manuals (in PDF).Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.Send FeedbackYour feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at TechnicalCommunications@intermec.com.Telephone SupportIn the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.Who Should Read This ManualThis user manual is for the person who is responsible for installing, configuring, and maintaining the CN51. This document provides you with information about the features of the CN51, and how to install, configure, operate, maintain, and troubleshoot it.Before you work with the CN51, you should be familiar with your network and general networking terms, such as IP address.Related DocumentsThe Intermec web site at www.intermec.com contains our documents (as .pdf files) that you can download for free.To download documents1Visit the Intermec web site at www.intermec.com.2Click the Products tab.DRAFT
Before You BeginCN51 Mobile Computer User Manual - DRAFT ix3Using the Products menu, navigate to your product page. For example, to find the CN51 computer product page, click Computers > Handheld Computers > CN51.4Click the Manuals tab.If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation.Patent InformationProduct is covered by one or more of the following patents: x,xxx,xxx; x,xxx,xxx; x,xxx,xxx.There may be other U.S. and foreign patents pending.DRAFT
Contentsx CN51 Mobile Computer User Manual - DRAFTDRAFT
11About the Computer FeaturesThis chapter introduces the CN51 Mobile Computerwith Windows® Embedded Handheld 6.5operating system. Use this chapter to learn about basic computer features and functions, as well as the available accessories for it.DRAFT
Chapter 1 — About the Computer Features2Document TitleAbout the CN51 Mobile ComputerThe Intermec CN51 Mobile Computer is the class-leading mid-range rugged mobile computer that empowers mobile workers with the resources to satisfy and delight customers efficiently today and earn new business tomorrow.The CN51 is available with the following features:•Windows Embedded Handheld 6.5 operating system•1.5 GHz dual-core multi-engine processing with long battery life•1 GB DRAM, 16 GB Flash memory•Large, outdoor-viewable WVGA display with full-size keypad•Resistive multi-touch touch panel•Bluetooth radio•UMTS/HSPA+/CDMA or UMTS/HSPA+ WAN radio options; both options support voice and data•IEEE 802.11a/b/g/n on computers without a cellular radio, IEEE 802.11b/g/n on computers with a cellular radio•Customer-accessible microSD slot for removable memory cards (up to 32 GB)•High-performance EA30 or EA31 area imager options, for reading bar codes and capturing signatures•HTML5 support•Integrated GPS receiver (with WAN radio option)•Accelerometer that can automatically sense the angle of the computer and rotate the display between portrait and landscape•5-megapixel color cameraDRAFT
Chapter 1 — About the Computer FeaturesDocument Title 3CN51 Front ViewCN51 Back View(PPESFBE-&%7PMVNFCVUUPOT1PXFSCVUUPO/PUJGJDBUJPO-&%#BUUFSZTUBUVT-&%4DBOCVUUPO4QFBLFS.JDSPQIPOF*NBHFS$BNFSB#BUUFSZSFMFBTFUBC4JEFTDBOCVUUPO3FDPSECVUUPODRAFT
Chapter 1 — About the Computer Features4Document TitleAbout Language ProvisioningYou are prompted to select a language provision when the computer starts for the first time. It may take up to 15 minutes to load your language. Once loaded, your selected language will persist through all boot scenarios (warm, cold, or clean).Make sure you select the correct language before you tap Provision. If you need to change the language provisioning, you must reinstall the operating system and restart the computer. When the computer restarts, select your new language.About the BatteryThe CN51 uses a Model 1015AB01 battery as its main power source. The battery has a 14.4 Watt hour capacity. Several factors determine the life of your battery, such as display brightness, display timeout, input devices, extreme temperatures, and your usage.Fully charge the battery before you use the CN51. When you change the battery, the computer automatically goes into a power-off state and then cold boots.Contact your Intermec representative for replacement batteries.Charge the BatteryMake sure you fully charge the battery (Model 1015AB01) before you use your CN51. You can charge the battery before or after you install it in the CN51. A fully discharged battery charges in approximately 6 hours.•Insert the battery into a quad battery charger, a single dock, or a multidock, or attach external power to the CN51 with the battery installed.The battery is fully charged when the battery status LED shows a steady green.Caution: The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100 ºC (212 ºF) or incinerate it. Dispose of used batteries promptly. Keep away from children.DRAFT
Chapter 1 — About the Computer FeaturesDocument Title 5Use these Intermec accessories to charge the CN51 batteries:•Quad Battery Charger (Model AC21)•Charge-Only Multidock (Model AD23)•Ethernet Multidock (Model AD24)•Single Dock (Model AD27)•Vehicle Power Adapter (Model AE36)•AC Power Adapter (Model AE37)Change the BatteryWhen the battery in the CN51 has a low charge, replace it with a charged battery.1Save your files and close all open applications.2Press the Power button, and then select Hibernatefrom the menu.3If necessary, disconnect the handstrap from the top of the computer.4Push forward on the battery release tab until the battery releases, and then lift the battery away from the computer.Note: When you remove a battery from the computer, Intermec recommends that you install a charged battery within five minutes to maintain your network connections.DRAFT
Chapter 1 — About the Computer Features6Document Title5Insert the bottom of a fully charged battery into the CN51, and press down on the top until it clicks into place.6If necessary, reattach the handstrap.About Battery StatusUse the battery icon on the Title bar to view the power status of the battery.Battery Status Icons Icon StatusBattery is fully charged.Battery has medium charge.Battery is low. You need to replace the battery soon.Battery is critically low. You need to replace the battery now.Battery is charging.DRAFT
Chapter 1 — About the Computer FeaturesDocument Title 7The Battery status LED below the computer screen indicates the charging status of the battery.Battery LED States LED State DescriptionSteady green The computer is connected to a charger and the battery is more than 95% charged.Blinking green The computer is connected to a charger and the battery is between 60% and 95% charged.Steady red The computer is connected to a charger and the battery is less than 60% charged.Blinking red The battery is very low. The computer will soon go into Suspend mode. Charge or replace the battery.Amber There is a battery error. The battery is not charging because it is missing, faulty, or outside the allowable charging temperature range. If it is outside the charging temperature range, charging will resume when the battery temperature returns to the acceptable range of 0 °C to 45°C (32 °F to 113 °F).Off No battery is installed. The CN51 does not turn on if no battery is installed.#BUUFSZTUBUVT-&%DRAFT
Chapter 1 — About the Computer Features8Document TitleAbout Battery Life and ConservationBatteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance.Battery Conservation Tips When You Want to: Do this to Save Battery Power:Use the computer and the low battery status icon appears or the battery light turns on.•Connect the computer to an external power source.•Or, save your data, press the Power button, and select Hibernate. After the computer turns off, remove the battery and insert a fully charged battery.Stop using the computer for 5 minutes or longer.Make sure that the low battery status icon is not on the screen and the battery status LED is not on. Press the Powerbutton and select Suspend to suspend the computer. If you have enabled the Sleep face down feature in Intermec Settings, the CN51 automatically suspends when you lay the computer face down.Store the computer for more than a day.•If you are storing the computer for a few days, like over the weekend, install a charged battery or connect the computer to a power source.•If you are storing the computer for longer, remove and charge the battery, and then store both the battery and computer in a cool location.•If you store the battery for several months, recharge the battery to keep it at peak performance.Store the battery outside the computer.Store the battery in a charger.DRAFT
Chapter 1 — About the Computer FeaturesDocument Title 9About the Status LEDsThe status LEDs turn on, turn off, or blink to indicate a specific activity on your computer.Status LED LocationsMain Status LED Descriptions Callout LED Color Description1 Notification Orange Windows Mobile 6.5 notification.2 Good Read Green Good read of a bar code.Blinking redBad read of a bar code.Blinking greenThe data collection engine is processing or starting up.DRAFT
Chapter 1 — About the Computer Features10 Document Title2 Intermec Ready-to-Work™ indicatorBlue If Intermec Terminal Emulator (ITE) is installed, the application is running and is connected to the host.If you do not have ITE, you can configure the Ready-to-Work indicator to turn on or off to indicate a healthy state.Blinking blueITE is running but not connected to the host. The computer is unhealthy.Off ITE is not installed or not running. The computer is healthy.3 Battery status Steady greenThe computer is connected to a charger and the battery is more than 95% charged.Blinking greenThe computer is connected to a charger and the battery is between 60% and 95% charged.Steady red The computer is connected to a charger and the battery is charging.Blinking redThe battery is very low, and the computer will go into Suspend mode soon. Charge or replace the battery.Amber There is a battery error. The battery is not charging because it is missing, faulty, or outside the allowable charging temperature range. If it is outside the charging temperature range, charging will resume when the battery temperature returns to the acceptable range of 0 °C to 45 °C (32 °F to 113 °F).Off The computer is not on external power and the battery is operating normally.Main Status LED Descriptions (Continued)Callout LED Color DescriptionDRAFT
Chapter 1 — About the Computer FeaturesDocument Title 11Location of Orange and Green Key LEDsOrange and Green Key Status LEDs Callout LED Color Description4 Orange key status Orange The Orange shift plane is enabled. You can type characters or access functions printed in orange on the keypad.4 Orange/green key statusOrange or greenWhen the LED is orange, the Orange shift plane is enabled. You can type characters or access functions printed in orange on the keypad.When the LED is green, the Green shift plane is enabled. You can type characters or access functions printed in green on the keypad.DRAFT
Chapter 1 — About the Computer Features12 Document TitleAbout the KeypadThe CN51 comes with either a numeric keypad or a QWERTY keypad:•The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.•The QWERTY keypad is designed for applications that require primarily alphabetic data. This keypad also lets you enter special characters by pressing color-coded key sequences.CN51 Numeric Keypad5 Green key status Green The Green shift plane is enabled. You can type characters or access functions printed in green on the keypad.Orange and Green Key Status LEDs (Continued)Callout LED Color DescriptionDRAFT
Chapter 1 — About the Computer FeaturesDocument Title 13CN51 QWERTY KeypadConfigure the Keypad BacklightYou can configure the keypad backlight to always turn on, always stay off, or turn on depending on the lighting level of your work environment.1Start Intermec Settings.2Tap Device Settings > Backlight > Keypad.3Select the options you want for the keypad backlight:•Select Always offto prevent the keypad backlight from turning on.•Select Automatic to turn on the keypad backlight automatically based on the ambient light level.•Select On With the Display to turn on the keypad backlight only the display is on. When the CN51 suspends, the keypad backlight turns off to save power.•Select Always on to turn the keypad backlight on all the time.4Tap OK.About the Color-Coded KeysNote:The CN51 with QWERTY keypad does not have a green key.DRAFT
Chapter 1 — About the Computer Features14 Document TitleUse the orange key and the green key to access additional characters, symbols, and functions printed on the keypad overlay. After you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.The default setting for the Green/Orange keys is Press twice to lock. You can also set the keys to Press once to lock if you do not want the Green/Orange keys to lock after pressing them twice. The information in this section assumes that you are using the default setting for the Green/Orange keys lock options. To change the setting for the Green/Orange keys, go to Start > Settings > System > Intermec Settings > Device Settings > Keypad.How to Capitalize Characters on the QWERTY KeypadIf your CN51 has the QWERTY keypad, you can capitalize characters individually, or you can type all capital letters by enabling Caps Lock:•To capitalize a single character, press the Shift key, and then the character.•To enable Caps Lock, press the Shift key and then .•When Caps Lock is enabled, press Shift again to disable Caps Lock.How to Use the Color-Coded Keys You Want To Press ExampleUse an orange character or function printed above a key. (LED turns on), and then the key with the character or function printed above it (LED stays on).On the alphanumeric keypad, press , then press to type the number 9.Use a green character or function printed above a key. (LED turns on), and then the key with the character or function printed above it (LED stays on).On the numeric keypad, press , then press to type a backslash (\).Unlock the green or orange key. or once. Press or once to unlock the key. The LED turns off.MDRAFT
Chapter 1 — About the Computer FeaturesDocument Title 15How to Capitalize Characters on the Numeric KeypadIf your CN51 has the numeric keypad, you can capitalize characters individually, or you can type all capital letters by enabling Caps Lock:•To capitalize a single character, press the key, and then the <1> key. Select the key with the letter you want to capitalize. Press <1> again to return to lowercase letters.•To enable Caps Lock, press and then press .•To disable Caps Lock, press again.About the Power ButtonWhen you press and release the Power button, the Intermec Power Options screen appears with a list of power options. If you do not select a power options setting, the currently selected action (the button outlined in bold) occurs after the timeout. Hibernate does not appear as an option if the computer is connected to external power.The Intermec Power Options Default ScreenUse the next table to understand the Intermec Power Options and what settings are available for your computer.DRAFT
Chapter 1 — About the Computer Features16 Document TitleIntermec Power Options Option DescriptionHibernate (battery swap) High power saving mode. The computer saves the current system state, registry, and file system and then powers off all radios and internal devices. You can wake the computer by pressing the Power button or connecting the computer to external power.Suspend Medium power saving mode. When on battery power, Suspend mode saves the current system state and then turns off most radios and internal devices. The WWAN radio remains in a lower power state and can still receive calls. When the computer is connected to external power, Suspend mode turns off the screen but leaves all radios on. You can wake the computer by pressing the Power button, pulling the scanner trigger, or scheduling an event such as an alarm. If the computer is on battery power during Suspend mode, you can also wake the computer by connecting it to external power.Reboot The computer does not save the current system state, but the registry and file systems are saved. The computer shuts down all running processes and restarts.Cancel Cancels the Intermec Power Options menu.Screen Off Lowest power saving mode. The screen turns off, but the radios and internal devices stay on. Tap the screen to turn it back on.Shutdown Very high power saving mode. The computer turns off everything. You must press Power or apply external power to restart the computer.DRAFT
Chapter 1 — About the Computer FeaturesDocument Title 17If you are using WPA or 802.1x security, the computer may need to reauthenticate before it resumes your application. The Real Time Clock (RTC) will persist through all of the power options as long as it receives power from the Real Time Clock battery.The Intermec Power Options screen is customizable. You can use Intermec Settings to determine which options are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options Screen.About the Screen BacklightThe display has an ambient light sensor that automatically adjusts the backlight intensity to conserve power and ensure the display is readable. You can set the backlight intensity levels as needed for your environment.Configure the Screen Backlight BrightnessUse Intermec Settings to configure the brightness of the screen backlight.1Tap Start > Settings > System > Intermec Settings.2Tap Device Settings > Backlight > Display.3Select a brightness level. The default value is +1.4Tap OK and exit Intermec Settings.About the Audio FeaturesYour mobile computer has a speaker, a microphone, and several software tools for configuring the volume of sounds.Adjust the Speaker VolumeThe computer volume includes sounds you hear when you tap the screen or scan bar codes with a scanner.1Tap the Title bar at the top of the screen.2Tap the Volume icon .DRAFT
Chapter 1 — About the Computer Features18 Document Title3Use your stylus to adjust the volume slider.4Tap OK.5Tap the Title bar.6Tap the Volume icon .7Adjust the volume slider.About the ImagerThe computer has an EA30 or EA31 area imager that can read 1D and 2D bar code symbologies, composite symbologies, and postal codes. You can also use the imager to take pictures as if it were a camera.You can also use Bluetooth communications to connect the computer to cordless scanners, such as the SF51 and SR61.Read Bar Codes with the ImagerAll of the imagers have an aiming beam to help you correctly frame bar codes and they support omni-directional (360°) scanning.Before you start reading bar codes, use Intermec Settings to:•enable only the bar code symbologies that you need.•choose the predefined imager mode that best suits your environment.1Point the imager window at the bar code and hold the computer steady a few inches from the label.2Press the Scan button or pull the scan handle trigger. The illumination beam, laser pointer, or frame appear.Predefined Mode For Scanning1D Only 1D labels.1D and 2D Standard (Default) All types of bar code labels.1D and 2D Bright Environment In high ambient light, such as outdoors in sunshine.1D and 2D Reflective Surface Glossy Labels.DRAFT
Chapter 1 — About the Computer FeaturesDocument Title 19For near or close-in scanning distances of 30 cm (11.8 in) or less, use the laser pointer as a guide and aim slightly to the right of the center of the bar code. Make sure the illumination beam covers the bar code you are trying to decode.For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam covers the bar code you are trying to decode.When the imager successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.3Release the Scan button or trigger.DRAFT
Chapter 1 — About the Computer Features20 Document TitleConnect a Bluetooth ScannerYou can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61. Make sure that the Bluetooth radio in the computer is turned on before you try to connect to a scanner.1Tap Start > Settings > System > Wireless Scanning.2Tap Add Device.3Select Quick Connect, Search, or Manual. Follow the instructions on the screen to add a Bluetooth scanner.After you add a Bluetooth scanner, you can configure scanner settings and parameters in Intermec Settings.Insert a MicroSD CardYou can use a micro Secure Digital (SD) card to increase file storage capacity or to install software. The CN51 supports an optional 32 GB maximum capacity microSD™ card. The card slot is located in the battery compartment.1Remove the battery and open the card access door in the battery compartment.2Slide the SIM card holder to the left to unlatch it, and lift the holder to open it and access the microSD card holder.DRAFT
Chapter 1 — About the Computer FeaturesDocument Title 213Slide the microSD card holder towards the top of the CN51 to unlatch it, and lift the holder to open it.4Place the microSD card in the holder with the contacts facing away from the holder.5Close and latch the microSD card holder.DRAFT
Chapter 1 — About the Computer Features22 Document Title6Close and latch the SIM card holder, and close the card access door until it snaps shut.7Install the battery and turn on the computer.You should now be able to navigate to the Storage Card folder and view the contents of the microSD card.How to Transfer FilesTo transfer files you need to physically connect your mobile computer to your PC and install either Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) on your PC. ActiveSync and Windows Mobile Device Center are free applications available from the Microsoft website at www.microsoft.com/downloads.Use one of these accessories to connect your mobile computer to your PC:•USB cable (P/N 236-297-001)•CN51 USB Snap-On Adapter•CN51 Desktop USB Adapter•AD27 Single DockDRAFT
Chapter 1 — About the Computer FeaturesDocument Title 23Set Up the Computer as a Mass Storage DeviceUse the computer as a mass storage device so you can easily copy files to and from the mobile computer and your desktop PC.1Go to www.datalight.com and download the Reliance Nitro Windows Driver (RNWD).2Connect the mobile computer to your desktop PC using a USB cable or USB-capable accessory.3On the mobile computer, tap Start > Settings > System > Intermec Settings.4Tap Device Settings > USB.5From the USB function driver menu, select Mass storage - Flash File Store and tap OK.6Copy files to and from your desktop PC to the mobile computer.CN51 AccessoriesThe CN51 ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative.Accessory DescriptionCN51 AC Power Adapter (Model AE37)The CN51 AC Power Adapter provides a connection for external AC power to the CN51. To use this adapter, you need to purchase a country-specific power cord.CN51 Battery (Model 1015AB01) The battery provides power to the CN51. Keep a spare battery pack on hand.CN51 Charge-Only Multidock (Model AD23)Use the charge-only multidock to hold up to four CN51s with batteries installed, charge batteries, and provide power to the computers.DRAFT
Chapter 1 — About the Computer Features24 Document TitleDX1 Desktop Dock, DX2 Dual Dock, DX4 Quad DockUse these docks to charge the battery while it is installed in the CN51, or to charge the battery separately. The DX1 includes USB connectivity, and the DX2 and DX4 are available in Ethernet and charge-only versions.Ethernet Adapter Use the Ethernet adapter to connect the CN51 to your Ethernet network.CN51 Ethernet Multidock (Model AD24)Use the multidock to hold up to four CN51s with the batteries installed. The multidock charges the batteries and provides power and Ethernet connections to each computer.CN51 Replacement Handstrap Use a replacement handstrap to replace a worn-out handstrap. <NEED TO REWRITE>CN51 Magnetic Stripe Reader (Model AR9)This accessory snaps on to the CN51 and provides magnetic stripe reading capabilities.CN51 Quad Charger (Model AC21)Use the quad battery charger to charge up to four batteries.CN51 RS-232 Adapter This accessory snaps on to the CN51 and provides serial connectivity.CN51 Single Dock (Model AD27) Use the single dock to hold a CN51 with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the mobile computer. The dock has USB host and client connectors. Optional modules are available to convert the USB host to Ethernet or to a landline modem.CN51 Tethered Stylus ReplacementUse a replacement stylus to replace a lost or broken stylus. CN51 Vehicle docks (AV6, AV9) Use the vehicle docks to hold and charge the CN51 while using it on a vehicle.CN51 Vehicle Power Adapter (Model AE36)Use the vehicle power adapter to charge the battery installed in the CN51 from your vehicle.Accessory DescriptionDRAFT
252About the User Interface and Intermec ApplicationsUse this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional applications you can download.DRAFT
Chapter 2 — About the User Interface and Intermec Applications26 Document TitleAbout the User InterfaceThe Windows Embedded Handheld 6.5 operating system provides a touch-friendly and easy to navigate user interface.About the Home ScreenWhen you turn on your mobile computer, the Home screen is the first screen that appears after language provisioning is complete.Windows Embedded Handheld 6.5 Home ScreenDRAFT
Chapter 2 — About the User Interface and Intermec ApplicationsDocument Title 27The Clock & Alarms screen shows how the horizontal scroll bar appears when you open an application.Home Screen Navigation Bars Callout Navigation Bar Description1 Title bar Use the Title bar icons to view the current status of information such as signal strength and battery power remaining.2 Horizontal scroll bar A horizontal scroll bar appears when you tap the Title bar. The horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons. The horizontal scroll bar also contains a magnifier which improves the touch experience by making parts of the screen large enough to tap with your finger. The horizontal scroll bar also replaces tabs within Windows screens and allows for easier navigation.3 Tile bar Use the Tile bar to access the Start menu, navigate within applications, and open the SIP.DRAFT
Chapter 2 — About the User Interface and Intermec Applications28 Document TitleClock & Alarms Screen with Horizontal Scroll BarAbout Screen GesturesThe Windows Embedded Handheld 6.5 interface supports the use of gestures with the finger or stylus to move around the screen.Title Bar Status IconsTappable icons on the Title bar immediately show you the status of your network, the volume, the battery, and the time.Screen Gestures Gesture DescriptionTap Represents the left click of a mouse.Double-tap Represents the left double-click of a mouse.Hold Represents the right click of a mouse when you press and hold on the screen and a context menu appears.Flick Initiates scrolling in the direction (horizontal or vertical) the finger or stylus moves across the screen.Pan Press and hold on the screen and then drag in any direction.Title Bar Status Icons Icon DescriptionYou have a new notification.You have a new text message.You have a new email message.You have a new instant message.An alarm is set.Microphone is on.Internet call is in progress.DRAFT
Chapter 2 — About the User Interface and Intermec ApplicationsDocument Title 29Bluetooth is on.Bluetooth headset is detected.ActiveSync connection is established.ActiveSync synchronization is in progress.There is a problem with the ActiveSync synchronization.Connected to a Wi-Fi network.Connected to a Wi-Fi network, and other networks are detected.Wi-Fi synchronization is in progress.Other Wi-Fi networks are detected. Information about a new Wi-Fi network is available.Wi-Fi is on, but not connected to a network, and other networks are detected.Wi-Fi is on, but not connected to a network, and no networks are detected.A network connection is active.A network connection is inactive.The volume is on.The volume is off.The battery has full charge.The battery has a high charge.The battery has a medium charge.Title Bar Status Icons (Continued)Icon DescriptionDRAFT
Chapter 2 — About the User Interface and Intermec Applications30 Document TitleConfigure the Screen BrightnessYou can configure the screen brightness from the Start menu.1Tap Start > Settings > System > Backlight.2Adjust the slider to the desired brightness level.3Tap OK.Calibrate the ScreenIf the touch screen does not respond as expected when you tap it with the stylus, you may need to calibrate the screen.1Tap Start > Settings > Systems > Screen.2Tap Align Screen and follow the instructions to align the screen.3Tap OK.About Intermec ApplicationsIntermec provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from the Intermec website to help you use all of the features of your computer.Intermec Applications on the ComputerIntermec applications help you configure, troubleshoot, and connect your computer to other devices and networks.The battery has a low charge.The battery has a very low charge.The computer is attached to external power and the battery is charging.No battery is installed in the computer.Title Bar Status Icons (Continued)Icon DescriptionDRAFT
Chapter 2 — About the User Interface and Intermec ApplicationsDocument Title 31Intermec Applications Available on the Computer Icon Application DescriptionBluetooth Audio Use the Bluetooth Audio application to connect to a Bluetooth headset or hands-free device.CloneNGo Use CloneNGo to configure basic device settings on multiple client computers from one master computer. For more information, see the CloneNGo User Guide.Intermec Settings Use Intermec Settings to configure your computer. You can use Intermec Settings to individually configure a computer or you can use it through SmartSystems to configure all of your computers.ISpyWiFi Use ISpyWiFi to check your 802.11 status and diagnose issues with the connection.Profile Settings Use Profile Settings to easily configure the computer for a specific use. You can choose predefined values for the Power, Camera, and Scanning settings.ScanDiagnostic Use the ScanDiagnostic application to troubleshoot problems with the internal or external scanner.Sensor Calibration Use the Sensor Calibration application to calibrate the accelerometer.Wireless Center Use the Wireless Center to turn the phone and radios (Wi-Fi, Bluetooth) on and off and configure settings for each radio.Wireless Printing Use the Wireless Printing application to connect to a Bluetooth printer.Wireless Scanning Use the Wireless Scanning application to connect to a Bluetooth scanner.DRAFT
Chapter 2 — About the User Interface and Intermec Applications32 Document TitleDownloadable Intermec Applications for the ComputerYou can download Intermec applications to extend the capabilities of the computer. You may need to purchase an Intermec license to run some applications. To find an application, go to www.intermec.com > Support > Downloads.About Features DemoIntermec Features Demo provides a simple way to explore the key features of your mobile computer. Features Demo applications demonstrate scanning, document imaging, image capture, and printing functionality. Many of the applications that are part of Features Demo also have separate full-featured versions that you can download and license for your computer. For more information on Features Demo, see Intermec Features Demo User Guide.About Intermec BrowserIntermec Browser is a web browser designed for Intermec computers and is compatible with Microsoft® Internet Explorer® 6 (IE6) and Pocket Internet Explorer (PIE). This locked-down application deliberately limits normal web browser functionality. For example, users cannot exit the program, type URLs, or use the Back button. You can configure Intermec Browser for your specific application requirements and you can design your own web pages.You can download and use Intermec Browser for free for a 60-day evaluation period. After the evaluation period expires, you need to purchase a license. For more information on Intermec Browser, see the Intermec Browser User Manual.About Intermec HTML5 BrowserIntermec HTML5 Browser provides a free open-platform application environment for Intermec computers.You can now run the same cross-platform web applications on an Intermec computer that you can run on iOS and Android devices. Intermec HTML5 Browser also lets you run applications while the computer is connected to the web or while it is offline. For more information on the HTML5 Browser, see the Intermec HTML5 Browser User Guide.DRAFT
Chapter 2 — About the User Interface and Intermec ApplicationsDocument Title 33About Intermec LauncherIntermec Launcher is a Microsoft Windows application, designed for Intermec mobile computers, that provides a platform from which other applications may be launched while attempting to provide a locked-down environment. You can configure Intermec Launcher for your specific application requirements. You can download and use Intermec Launcher for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license. For more information on Intermec Launcher, see the Intermec Launcher Version 2.00 User Guide.About Intermec Terminal EmulatorIntermec Terminal Emulator (ITE) is Intermec’s popular terminal emulation client designed for enterprise-level data collection. In a single client, ITE supports multiple emulation protocols. Its features include session persistence, remote management and configuration, and multiple security options. ITE provides a consistent user interface and a common menu structure (Intermec Settings), simplifying the use and management of applications running on Intermec mobile computers.You can download and use ITE for free for a 60-day demo period. During the demo period, a demo mode message box appears each time you launch ITE. Press Enter to close the message box. When the demo period expires, you need to purchase a license. For more information on ITE, see the Intermec Terminal Emulator (ITE) User Guide.About SmartSystemsIntermec SmartSystems™ is an easy-to-use centralized software platform. With SmartSystems, IT Administrators and Integrators can perform hands-free provisioning and deploy and manage Intermec devices.SmartSystems provides a consistent way to manage Intermec devices located on-site or remotely to maximize IT resources and lower the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Intermec website. For more information, visit www.intermec.com/SmartSystems.DRAFT
Chapter 2 — About the User Interface and Intermec Applications34 Document TitleDRAFT
353Use the PhoneYou can use the phone feature to make and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).DRAFT
Chapter 3 — Use the Phone36 Document TitleAbout the PhonePhone features on the computer include a speaker and a microphone. You can also use a Bluetooth headset or hands-free kit. The phone feature is enabled by default.The WAN radio in your computer determines the supported network types:•If your computer includes the UMTS/HSPA+ WAN radio, you can connect to UMTS networks in all regions supporting this technology.•If your computer includes the Flexible Network Radio, you can connect to CDMA or UMTS networks in all regions that support these technologies. The Flexible Network Radio is a software-defined radio (SDR) that can be configured for CDMA or UMTS depending on your wireless communication needs.Intermec currently supports these CDMA network carriers:•Sprint (United States only)•Verizon (United States only)For other carriers, contact Intermec Product Support.After you turn on the phone and activate service with your wireless carrier, you can customize the phone features and network settings.Activate the UMTS PhoneYou use a SIM card to activate the UMTS phone on the CN51. You can purchase the SIM card from your network provider.1Press to turn off the CN51.2Disconnect the handstrap from the top of the computer.3Push forward on the battery release tab until the battery releases, and then lift the battery away from the computer.Note: Both WAN radios support Network Information and Time Zone (NITZ) messages to automatically set the system time.DRAFT
Chapter 3 — Use the PhoneDocument Title 374Open the card access door and slide the SIM card holder to the left to open it.5Place the SIM card in the holder.DRAFT
Chapter 3 — Use the Phone38 Document Title6Close the SIM card holder and slide it to the right to secure it, and then close the card access door.7Insert the battery and press down until it clicks in place.8Reconnect the handstrap.9Press to turn on the CN51. This screen (or similar) appears:DRAFT
Chapter 3 — Use the PhoneDocument Title 3910 If your computer has the UMTS-only WAN radio, tap Yes. The computer atttempts to connect to your UMTS network. When the connection is successful, a confirming message appears. Tap OK to close the message. The phone is ready to use.If your computer has the software-defined radio, tap No. The Home screen appears and the phone is ready to use. If you plan to add additional carriers, you need to enable automatic configuration of carrier settings in Intermec Settings.About Worldwide UMTSIf your computer has the UMTS-only WAN radio, when you perform a clean boot all user-created network connections are deleted, and only the generic Worldwide UMTS remains. After you perform a clean boot, you can find more information about Worldwide UMTS by tapping Start > Settings > Connections > Connections > Tasks tab > Manage Existing Connections > Modem tab.Note: Data connections are to the public domain on your network.DRAFT
Chapter 3 — Use the Phone40 Document TitleActivate the CDMA PhoneTo activate the CDMA phone in your mobile computer, you need to contact your wireless carrier and set up an account.You also need to provide the carrier with the Mobile Equipment Identifier (MEID) for the computer. You can find the MEID:•on a label located in the battery compartment.•on the outside of the computer shipping box.The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. In general, you activate the CDMA phone as follows:1Contact your wireless provider and give the provider the MEID for the computer.2If your carrier is Sprint, reboot the computer. As soon as the Sprint network detects your phone, Hands-Free Activation (HFA) begins, and a series of notification messages appear. When activation is complete, a completion message appears and the WAN radio reboots. The phone is ready to use.If your carrier is Verizon, tap Start > Phone, enter *228 on the phone keypad, and press Talk. After a short wait, a message appears, confirming either success or failure of the activation. After successful activation, the phone is ready to use.3(Optional) If you plan to use the network for data connections (such as browsing the web), you should enable automatic configuration of carrier settings in Intermec Settings.Note: For the CDMA phone, settings are permanently stored in the WAN radio after activation. CDMA settings persist through a cold boot.Note: Data connections are to the public domain on your network.DRAFT
Chapter 3 — Use the PhoneDocument Title 41Make a Phone CallAfter you activate your UMTS or CDMA phone, you are ready to start making phone calls.1Press Phone.2Tap the keys to enter the telephone number you want to call, and tap Talk.Make an Emergency Phone CallYou can use the phone to make an emergency phone call, even if the SIM card is missing from your UMTS phone or if you do not have a valid CDMA account. In either case, the phone shows that you have no service. However, if you dial certain emergency numbers (such as 112, 911, 000, 08, 118, 119, or 999) the call will go through.Configure Phone SoundsYou can customize the ringtone, keypad sounds, and voicemail notification sounds for the phone.1Tap Start > Phone > the Menu button > Options.DRAFT
Chapter 3 — Use the Phone42 Document Title2Select options for the phone sounds:•Select a Ring type from the list.•Select a Ring tone from the list. To hear the selected ring tone, tap the Play button.•Select a Keypad sound from the list.•Enter the name of the sound you want to use for voicemail notifications in the Voicemail field.3Tap OK.About Adding and Switching Between Network CarriersIf your computer includes the software-defined radio, you can easily add carriers and switch between them as needed. When you enable automatic configuration of carrier settings through Intermec Settings, you only need to select a different carrier to change networks.DRAFT
Chapter 3 — Use the PhoneDocument Title 43If you plan to add a carrier, you should enable automatic configuration of carrier settings before you activate the phone for the new carrier. This feature is disabled by default.Enable Automatic Configuration of Carrier SettingsIf you plan to add another WAN radio network carrier, you should enable automatic confguration of carrier settings before you activate the phone for the new carrier.1Tap Start > Settings > System > Intermec Settings.2Tap Communications > WWAN > Carrier Settings Auto Config.3Select Enabled and tap OK.Switch Carriers Using Intermec SettingsUse Intermec Settings to quickly change your WAN radio network carrier.1Tap Start > Settings > System > Intermec Settings > Communications > WWAN > Carrier Choice.2Select a Carrier and tap OK.If the update is successful, your new carrier appears in the WWAN settings list.If the update is unsuccessful, the carrier does not change.3Tap Ok to exit Intermec Settings.Note: Your computer must have the software-defined radio to use this feature.Note:Your computer must have the software-defined radio to switch carriers using this method.DRAFT
Chapter 3 — Use the Phone44 Document TitleDRAFT
454Use the CameraLearn to use the color camera to take pictures and record videos, read bar codes, perform document capture, or perform signature capture.DRAFT
Chapter 4 — Use the Camera46 Document TitleAbout the Color CameraThe camera and flash are located on the back of the computer. You can use the camera for several tasks, including:•Taking pictures and videos•Reading bar codes•Signature capture•Document imagingHow to Take Pictures and Record VideosYou use the Pictures & Videos application to use the camera for taking pictures or recording videos, and to configure still photo and video recording settings.In the Pictures & Videos application, you can:•take, view, and edit pictures.•switch between Still (camera) mode and Video mode.•record and launch video clips stored on the computer or a microSD card.•configure camera settings for taking pictures and videos.You can send pictures and videos to others or save an image as the background on the Home screen.Take a PictureYou run the Pictures & Videos application to use the camera for taking pictures. When you take a picture, the image is saved as a .jpg file and stored in the /My Documents/My Pictures folder.1Tap Start > Pictures & Videos.Note: While the Pictures & Videos application is running, you cannot use the imager.Note: You must use Intermec Settings to configure camera settings for reading bar codes, document imaging, or signature capture.DRAFT
Chapter 4 — Use the CameraDocument Title 472Tap the Camera icon in the grid, tap Camera on the taskbar, or press Enter.3Using the screen as a viewfinder, move the camera until you have the image you want to take a picture of.4Hold the computer as still as possible, and press Enter to take and save the picture.If you select to save pictures to the main memory, the pictures are saved to permanent storage on the computer.Record a VideoYou run the Pictures & Videos application to use the camera for recording videos. Recorded video is saved as an .mp4 file and stored in the /My Documents/My Pictures folder.1Tap Start > Pictures & Videos.2Tap the Camera icon in the grid or the Camera button on the Tile bar.3Tap Menu > Video.4Using the screen as a viewfinder, move the computer until you see the scene you want to record.5Press Enter to start recording.6When you are done, tap Stop or press Enter to stop recording and save the video.If you choose to save your videos to main memory, the videos are saved to permanent storage on the computer.Save Pictures and Videos to a microSD CardBy default, pictures and videos are saved to the /My Documents/My Pictures folder on the computer. You can save your pictures and video to a microSD card to easily transport them to another device.1Install a microSD card in the computer.2Tap Start > Pictures & Videos.3Tap the Camera icon.DRAFT
Chapter 4 — Use the Camera48 Document Title4Tap Menu > Options.5From the Save file to list, select SD card and tap OK.Configure or Create Camera ScenesCamera scenes are sets of preset values for camera settings. You can select or create a scene to accommodate your specific needs.1Tap Start > SceneEditor.2Select a Scene to configure and then tap .Or, to create a new scene, tap New.3Configure the necessary settings.If you are creating a new scene, type the name in the Scene box.4Tap Save.5When you are prompted to save the settings, tap Yes. The changes you made are saved.6Tap ok to close the message box.Scene SettingsWhen you use SceneEditor to create a scene for the camera, you can configure these settings.DRAFT
Chapter 4 — Use the CameraDocument Title 49Scene Settings Setting DescriptionExposure Metering The area of the image the camera uses to determine optimal exposure:•Whole screen avg: Uses the image as a whole.•Center weighted avg: Uses the entire image but places empahsis on the center quarter of the image.•Center 1/4 averaged (default): Uses the center quarter of the image.•Lower 1/4 averaged: Uses the lower quarter of the image.•Upper 1/4 averaged: Uses the upper quarter of the image.•Lower 1/2 averaged: Uses the lower half of the image.•Upper 1/2 averaged: Uses the upper half of the image.Exposure Compensation Exposure level of the image. Values are from -2.5 (darker, underexposed) to +2.5 (lighter, overexposed) in increments of 0.5. Default is 0.Focus Determines if the focus is continuous, single shot, or manual. If you select manual focus, you need to set the Focus Distance.Focus Distance The distance at which the camera focuses. Values are 2.5 in, 4.5 in, 7.5 in, 1-3 ft, 3-9 ft, and Infinity (focuses the lens so that an infinitely distant object is in focus).Brightness Brightness level of the image. Manual settings are from -4 (very dark) to +4 (very light) in increments of 1. Default is Auto.Contrast Amount of contrast in the image. Manual settings are from -4 (least contrast) to +4 (most contrast) in increments of 1. Default is Auto.DRAFT
Chapter 4 — Use the Camera50 Document TitleSharpness Sharpness of the image. Manual settings are from -4 (very soft) to +4 (very sharp) in increments of 1. Default is Auto.Saturation Color saturation level. Manual settings are from -4 (black and white) to +4 (maximum color) in increments of 1. Default is Auto.White Balance Compensates for specific lighting conditions to produce true color images:•Auto (default): Automatic White Balance (AWB) control.•Daylight: Outdoors in bright, midday sunny conditions.•Cloudy: Outdoors with a completely overcast, cloudy sky.•Tungsten: Indoors lit with tungsten light bulbs.•Office: Indoors lit with fluorescent light bulbs.Torch The state of the camera flash depending on the lighting conditions: automatic, on, or off.Flash The state of the camera flash when you take a picture: automatic, on, or off.Flash Profile Controls the amount of flash for a specific condition:•0: Reserved.•1 (default): Document imaging in light to moderately light ambient conditions.•2: Dark, semi-reflective environments, such as a vehicle interior or dimly lit room.•3: Dark, non-reflective large or outdoor environments. Provides very long flash durations.•4: Reserved.Scene Settings (Continued)Setting DescriptionDRAFT
Chapter 4 — Use the CameraDocument Title 51Configure Camera Settings for Pictures and VideosUse the Pictures & Videos application to configure the camera.1Tap Start > Pictures & Videos.2Tap the Camera icon.3Tap Menu.Noise Reduction Controls the amount of noise or graininess in the image:•Disabled: Disables noise reduction.•Normal: Use normal noise reduction.•Enhanced: Enhance the nose reduction.Scene Settings (Continued)Setting DescriptionNote: You must use Intermec Settings to configure camera settings for reading bar codes, document imaging, or signature capture.DRAFT
Chapter 4 — Use the Camera52 Document TitleBy default, all settings in the list apply to still pictures. To configure settings for taking videos, tap Video at the top of the list.4Select a setting to configure.Camera Settings for Pictures and VideosYou can configure camera settings to meet the needs of your operating environment. In the Pictures & Videos application, camera settings are available from the menu when the camera is operating. Certain settings are only available when taking either Video or Still pictures, but not for both.Note: You must use Intermec Settings to configure camera settings for reading bar codes, document imaging, or signature capture.DRAFT
Chapter 4 — Use the CameraDocument Title 53Camera Settings (Still) Setting Description ChoicesMode Determines the camera operating mode.•Normal: Takes one picture.•Burst: Takes a series of three pictures.•Timer: Waits 10 seconds before taking the picture.Zoom Sets the amount of digital zoom. •1.0x•1.5x•2.0x•2.5x•3.0x•3.5x•4.0x•6.0x•8.0x•ManualScenes Selects a Scene for the camera. Scenes are sets of preset values for the camera, optimized for different environments.•Auto•Manual•Van Interior•Office Store•Warehouse•Daylight•Night•Cloudy•Check•DocCapSettings Brightness •+100•+50•0•ManualDRAFT
Chapter 4 — Use the Camera54 Document TitleContrast •+100•+50•0•-50•-100•ManualSharpness •+100•+50•0•-50•-100•ManualSaturation •+100•+50•0•-50•-100•ManualColor Effects •None•Negative•Solarize•Sepia•Gray•Natural•Vivid•Color Swap•Black Board•White Board•Aqua•Posterize•Black WhiteCamera Settings (Still) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the CameraDocument Title 55White Balance •Auto•DayLight•Cloudy•Shade•Tungsten•Fluorescent•Incandescent•Horizon•Twilight•Warm Fluorescent•SunsetExposure Compensation From +2.5 to -2.5 in .5 increments.ISO Speed •Auto•100•200•400•800Exposure - Auto Exposure Auto Exposure:•Auto•Night•Spot Light•Sport•Snow•Beach•Aperture•Small ApertureExposure - Manual Exposure Manual Exposure:•1/200•1/100•1/50•1/33•1/20•1/8Camera Settings (Still) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the Camera56 Document TitleExposure - Metering Metering:•Whole Average•Whole Center Weight•Center 1/4 Average•Lower 1/4 Average•Upper 1/4 Average•Lower 1/2 Average•Upper 1/2 AverageTorch Sets whether or not to use the lighting LED.•Off•On•AutoFlash Sets when to use the flash. •Off•On•Auto•FillIn•RedEyeFocus Sets the focus mode for the camera when shooting video.•Auto (default)•Continuous•Touch•Macro•Potrait•Extended•InfiniteFull Screen When enabled, this setting hides the task bar. To view the task bar, double-tap the bottom of the screen.Options (Camera tab)Image filename prefix Default is img.Location for saved still picture files•Main Memory (default)•Flash File Store•RAM DriveFlicker <???>Camera Settings (Still) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the CameraDocument Title 57Resolution •1936 x 2592 (5.0 mp)•1536 x 2048 (3.2 mp)•1200 x 1600 (2.0 mp)•1072 x 1920 (2.2 mp)•960 x 1280 (1.2 mp)•720 x 1280 (0.9 mp)•768 x 1024 (0.8 mp)•592 x 800 (0.5 mp)•480 x 800 (0.4 mp)•480 x 640 (0.3 mp)•288 x 352 (0.1 mp)•240 x 320 (0.1 mp)•144 x 176•112 x 160•96 x 128JPEG quality •High quality•Normal quality (default)•Low quality•Custom quality. If you select Custom, eneter a value in the Custom field.Post processing •Disable•Noise FilterBurst mode number of pictures to takeDefault is 5.Timer mode hold duration (in seconds)Default is 5.Hold snapshot (seconds) <???>Variable frame rate <??? - for stills?>Camera Settings (Still) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the Camera58 Document TitleCamera Settings (Video) Setting Description ChoicesMode Determines the camera operating mode.•Normal: Takes one picture.•Timer: Waits 10 seconds before taking the picture.Zoom Sets the amount of digital zoom. •1.0x•1.5x•2.0x•2.5x•3.0x•3.5x•4.0x•6.0x•8.0x•ManualScenes Selects a Scene for the camera. Scenes are sets of preset values for the camera, optimized for different environments.•Auto•Manual•Van Interior•Office Store•Warehouse•Daylight•Night•Cloudy•Check•DocCapSettings Brightness: •+100•+50•0•ManualContrast •+100•+50•0•-50•-100•ManualDRAFT
Chapter 4 — Use the CameraDocument Title 59Sharpness •+100•+50•0•-50•-100•ManualSaturation •+100•+50•0•-50•-100•ManualColor Effects •None•Negative•Solarize•Sepia•Gray•Natural•Vivid•Color Swap•Black Board•White Board•Aqua•Posterize•Black WhiteWhite Balance •Auto•DayLight•Cloudy•Shade•Tungsten•Fluorescent•Incandescent•Horizon•Twilight•Warm Fluorescent•SunsetCamera Settings (Video) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the Camera60 Document TitleExposure Compensation From +2.5 to -2.5 in .5 increments.ISO Speed •Auto•100•200•400•800Exposure - Auto Exposure Auto Exposure:•Auto•Night•Spot Light•Sport•Snow•Beach•Aperture•Small ApertureExposure - Manual Exposure Manual Exposure:•1/200•1/100•1/50•1/33•1/20•1/8Exposure - Metering Metering:•Whole Average•Whole Center Weight•Center 1/4 Average•Lower 1/4 Average•Upper 1/4 Average•Lower 1/2 Average•Upper 1/2 AverageTorch Sets whether or not to use the lighting LED.•Off•On•AutoCamera Settings (Video) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the CameraDocument Title 61Full Screen When enabled, this setting hides the task bar. To view the task bar, double-tap the bottom of the screen.Options (Video tab)Video filename prefix Default is vid.Location for saved video files •Main Memory (default)•Flash File Store•RAM DriveInclude audio when encoding video filesEnable or disable.Video resolution •720 x 1280 (720p) (Default)•768 x 1024 (XGA)•480 x 800 (WVGA)•480 x 640 (VGA)•288 x 352 (CIF)•240 x 320 (QVGA)Video encoder •H263•H264 (default)•MPEG4•WMVVideo file format •*.3gp•*mp4<What is “Hold record”?> ???Enable video stabilization Check the box to enable video stabilization.Enable video noise filtering Check the box to enable video noise filtering.Enable video noise filtering Check the box to enable video noise filtering.Frame rate •15 fps•30 fps (default)•Custom. Adjust the frame rate with the slider.Camera Settings (Video) (Continued)Setting Description ChoicesDRAFT
Chapter 4 — Use the Camera62 Document TitleHow To Read Bar Codes With the CameraYou can use the camera to read bar codes. When you read bar codes with the camera, the computer treats the camera as it would any input device, such as a Bluetooth scanner, and bar code data is sent to an application as if it came from a scanner or imager.There are two ways to enable reading bar codes with the camera:•You can use the Profile Settings application to enable bar code reading. The computer uses the current symbology decode settings to read bar code data.•You can configure individual parameters in Intermec Settings to enable bar code reading.Note: To read bar codes using the camera, you must use Intermec Settings to configure bar code symbology decode settings.Enable or Disable Reading Bar Codes With the CameraYou use the Profile Settings application to enable or disable reading bar codes with the camera. Reading bar codes with the camera is disabled by default.1Tap Start > ProfileSettings.2Tap Camera.3In the Camera menu, tap Enable bar code scan or Disable bar code scan as necessary.4Tap OK.Read Bar Codes With the CameraAfter you enable reading bar codes with the camera, the computer sends bar code data to applications as keyboard input.1Start the application that is to receive the bar code data.Note: You can also enable reading bar codes by setting parameters in Intermec Settings.DRAFT
Chapter 4 — Use the CameraDocument Title 632Position the computer about 20 cm (8 in) over the bar code you want to read. Make sure nothing is blocking the camera lens.3Press and hold the Scan button. The screen turns into a viewfinder with an aiming bar across the middle of the screen.4Center the aiming bar over the bar code and release the Scan button. The bar code is read and the data appears in the active application.If the computer does not read the bar code right away, release the Scan button and try again. You may need to move the computer closer to or further away from the bar code for best results.Camera Settings for Reading Bar CodesTo use the camera for reading bar codes, you must use the Intermec Settings application to configure the camera. From the main screen of Intermec Settings, select Data Collection > Camera > Camera Settings.Optimized Imager Mode (Advanced) Settings and Descriptions Setting Description ChoicesImager decode mode•Linear imager emulation•2D imagerLighting mode •Illumination LED priority•Aperture priorityLighting goal Default is 30.Illumination level Default is 3.Initial 1D search area•Center•Full•Smart rasterDamaged 1D codes •Disable•EnableDRAFT
Chapter 4 — Use the Camera64 Document TitleFile Property Settings and Descriptions Setting Description ChoicesImage file location Path to the directory where the image is stored.Default is \My documents\MDI.Folder memory limit (MBytes)Maximum size (in MB) of the directory where images are stored.Default is 13 MB.Enable tagging location dataEnables location data for images (increases file size?).Default is disabled.Viewfinder and Focus Settings and Descriptions Setting Description ChoicesEnable viewfinder Enable or disable.Focus mode Sets the focus mode for the camera when reading bar codes <HOW ABOUT SigCaps, or Imaging?>•Manual•Continuous autofocus•Single shot autofocus•Macro•Extended (10 cm to infinity)Manual focus value When Focus Mode is set to Manual, this value sets the manual focus level.Default is 65.Lighting Settings and Descriptions Setting Description ChoicesTorch •Off•On•AutoDRAFT
Chapter 4 — Use the CameraDocument Title 65How to Perform Document Capture With the CameraYou can use the camera to perform document capture. Document capture is a specialized feature for taking a picture of a document, and automatically applying keystone correction to the image so that only the document appears in the image.Document Capture Image with No Keystone CorrectionDocument Capture Image with Keystone CorrectionThere are two ways to enable document imaging with the camera:•You can use the Profile Settings application to enable document capture. The computer uses the current document capture settings to apply keystone correction (and other postprocessing features if specified).•You can configure individual parameters in Intermec Settings to enable document capture.DRAFT
Chapter 4 — Use the Camera66 Document TitleNote: To perform document capture using the camera, you must use Intermec Settings to configure all document capture settings.Enable or Disable Document Capture With the CameraYou use the Profile Settings application to enable or disable document capture with the camera. Performing document capture with the camera is disabled by default.1Tap Start > ProfileSettings.2Tap Camera.3In the Camera menu, tap Enable document image to enble document capture.To disable document capture, tap Disable bar code scan.4Tap OK.Perform Document Capture With the CameraAfter you enable document capture with the camera, document capture images are saved to the MyDocuments\MDI directory on the computer by default.1Place your document on a flat surface.2Position the computer a few inches above the center of the document.3Press and hold the Scan button. The video preview and camera viewfinder frame appear.<ILLUSTRATION?>When the viewfinder tries to detect the document edges, the viewfinder frame is red and pulses slightly.4Move the camera to align the document edges with the viewfinder. When the viewfinder detects the document edges, the viewfinder Note: You can also enable document capture by setting parameters in Intermec Settings.DRAFT
Chapter 4 — Use the CameraDocument Title 67frame turns white and a red target appears. The camera tries to focus on the center of the document.<ILLUSTRATION?>When the focus and distance are correct, the target turns white and the document image is captured.5To view the document capture image, you can browse to MyDocuments\MDI and tap the image file to view it.Camera Settings for Document ImagingTo use the camera for document imaging, you must use the Intermec Settings application to configure the camera. From the main screen of Intermec Settings, select Data Collection > Camera > Camera Settings > Document Imaging.Settings Description ChoicesEnable document imagingEnables or disables document imaging.•Disab le•Enable without decodeFocus check Sets the acceptable focus level for document imaging.•Disable (no focus check)•Medium level•High levelImage/area to capture ratioDefault is 30.Output compressionSets the image compression level. •Bitmap•JPEG•TIFFG4Output compression qualitySets the output compression quality level.Default is 60.Perspective correctionCorrects the document image for perspective.Enable (default) or disable.Color conversion•None (default)•Monochrome•Enhanced monochrome (TIFF)DRAFT
Chapter 4 — Use the Camera68 Document TitleConversion threshold•Very dark (default)•Dark•Normal•Bright•Very brightContrast enhancement•None (default)•Photo•Black on white•White on blackText enhancement•None•Low•Medium (default)•HighNoise reductionSets the noise reduction level. Default is 0.Image rotation <CW or CCW?> •None (default)•90 degrees•180 degrees•270 degreesImage lighting correctionDefault is disabled.Document file nameName for the document image file.Default is doc_$(num).Settings Description ChoicesDRAFT
695Use GPSThe computer comes equipped with an integrated Global Positioning System (GPS) receiver if your computer has phone capability (WWAN radio). The GPS receiver can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.DRAFT
Chapter 5 — Use GPS70 Document TitleAbout the Integrated GPS on Your ComputerIntermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft hardware component that interacts between applications and the GPS hardware.As a Microsoft software component, the GPSID:•allows multiple applications to simultaneously access the GPS data stream.•provides access to GPS data without requiring applications to recognize and parse NMEA syntax.Use the GPSID Installed on the ComputerTo use the GPSID installed on your mobile computer, you need to configure the GPSID settings.1Tap Start > Settings > System > External GPS. The GPS Settings screen appears with Programs selected.2Select the COM port that you want your program to use to get GPS data from your computer.3Tap Access in the horizontal scroll bar and select the Manage GPS automatically check box.DRAFT
Chapter 5 — Use GPSDocument Title 714Tap OK.About the GPS Module Operating ModesThe integrated GPS module has three operating modes:•Standalone•MS Assisted (Mobile Station Assisted)•gpsOneXTRA™ (UMTS computers only)In Standalone mode, the GPS module relies solely on GPS satellites to determine position.In MS Assisted mode, the computer can determine position without receiving GPS signals directly from satellites. Instead, the computer receives GPS signals and information provided by the cellular network. Even when the computer can receive a satellite signal, MS Assisted can improve position accuracy and reduce the time to determine initial position (Time-to-first-Fix). Check with your cell phone carrier for availability and pricing for MS Assisted service.Note:The CN51 also supports GLONASS.DRAFT
Chapter 5 — Use GPS72 Document TitleQualcomm’s gpsOneXTRA Assistance technology provides enhanced operation for Standalone GPS. This option enables the UMTS-enabled computer to automatically download a small assistance data file from the XTRA servers through a brief internet access session. To use this option, you must have a valid and activated WAN data connection.Another option you can configure with iGPS is the fix interval. The fix interval defines how often the GPS provides new information. Larger intervals use less power, but many applications require small intervals to work correctly. The default for fix interval, in seconds, is 4. The Flexible Network Radio has a maximum interval of 4.Improve GPS Performance on the ComputerUse the iGPS application to improve the performance of the GPS on your computer. Any time you change the GPS settings, the phone automatically resets.1Go to Start > Settings > System > iGPS.2In the Fix Interval tab, enter a value for the fix interval. The default setting is 4 and should be optimized for most applications.3Tap the Fix Type tab and select one of these options: Standalone (1), MS assisted (2), or Enable gpsOneXTRA (check box).4Tap OK.Note: Internet connection fees may apply.Note: GLONASS reception is enabled by default. Intermec recommends that you keep GLONASS enabled for better accuracy. To disable GLONASS, make sure that Enable Glonass is not selected.DRAFT
736Configure the ComputerUse this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security.DRAFT
Chapter 6 — Configure the Computer74 Document TitleHow to Configure the ComputerYou can configure many parameters on the computer such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the computer operates.There are several ways to configure the computer:•Directly on the computer. You can use Intermec Settings directly on the computer to change only the settings on that computer.•Remotely using Intermec SmartSystems. With SmartSystems, you can remotely configure all of your mobile computers as well as other SmartSystems-enabled Intermec devices and peripherals.•Using a third-party device management product that supports the computer and Intermec Settings, such as Soti MobiControl or Wavelink Avalanche.•Using configuration bundles that you create with SmartSystems.About Intermec Settings on the ComputerUse Intermec Settings to configure parameters for Intermec applications on the computer, as well as some device-specific parameters like volume. You can configure parameters for important functions like data collection and communications. You can also password protect Intermec Settings to prevent users from making changes to the configuration settings.Start Intermec SettingsUse Intermec Settings to configure parameters for Intermec applications and some device-specific parameters. Intermec Settings is located on the System screen.•Tap Start > Settings > System > Intermec Settings. The Intermec Settings Main Menu appears.DRAFT
Chapter 6 — Configure the ComputerDocument Title 75About the Structure of Intermec SettingsUse the following tables to help find the parameters in Intermec Settings that you want to configure. Each table contains the parameters for one of the Intermec Settings Main Menu options.Most parameters are saved as soon as you tap OK. Some settings, such as Security Choice, require you to reboot the computer for the changes to take effect.Data Collection Menu Data Collection Options Parameters You Can ConfigureInternal Scanner •Enable Scanner Port•Symbologies•Symbology Options•Scanner Settings•Imager Settings•Decode SecurityDRAFT
Chapter 6 — Configure the Computer76 Document TitleBluetooth Scanners •BT-Configure on ConnectWhen Bluetooth scanners are connected, you can also configure:•Enable scanner port•Symbologies•Symbology Options•Scanner settings•Bluetooth scanner settings•Imager settings•Decode securityCamera •Enable camera port•Symbologies•Symbology Options•Scanner Settings•Camera Settings•Decode SecurityMagstripe Reader •Enable Magstripe Reader•Magstripe Reader SettingsCommunications Menu Communications Options Parameters You Can ConfigureDevice Name Device Name802.11 Radio •Radio Enabled•Security Choice•Security Settings (Funk or Microsoft)•IP Settings•Certificates•Radio Bands•Allow Security ChangesEthernet Adapter IP SettingsBluetooth Bluetooth SettingsData Collection Menu (Continued)Data Collection Options Parameters You Can ConfigureDRAFT
Chapter 6 — Configure the ComputerDocument Title 77WWAN •Radio State•Carrier Choice•Carrier Settings•InformationDevice Settings Device Settings Options Parameters You Can ConfigureBacklight Display and Keypad SettingsDate and Time Date and Time SettingsFeatures Disabled by PolicyGood Read •Internal Scanner•Bluetooth ScannerIDL Runtime Versions (Read-only) IDL runtime file versions (ITC50, ITCScan)Keypad •Button Remapping•Green/Orange keys lock optionPower Management •Power Button•Battery Power•External Power•Device Off SensorProfile Settings Application Sets whether these parameter options appear in Profile Settings:•Camera•Power•ScanningScreen •Screen Rotation•Screen Rotation SensorSecurity Enables or disables ActiveSync, the SD card, A USB external drive, and image capture.Communications Menu (Continued)Communications Options Parameters You Can ConfigureDRAFT
Chapter 6 — Configure the Computer78 Document TitleSounds •Beeper and Voice•Good read vibrate intensity•Headset beeper•Screen Taps•Key ClicksSystem Component Versions Read-onlyUSB USB function driverPrinters Menu Printer Options Parameters You Can ConfigurePrinter (connected through Bluetooth)Printer SettingsDevice Settings (Continued)Device Settings Options Parameters You Can ConfigureNote: The Printers menu displays settings for Bluetooth connected printers. The settings that appear in the menu are dependent on the printer that is paired with the device. The printer needs to be using the Wireless Printing application.GPS Menu GPS Options Parameters You Can ConfigureBread Crumbing Enable or disable bread crumbing.Core Messaging Service Menu Core Messaging Service Options Parameters You Can ConfigureServer IP Read-onlyAssociated Server IP Associated Server IPBroadcast Name Broadcast namePort Read-onlyKeep Alive Ping Interval Keep Alive Ping IntervalDRAFT
Chapter 6 — Configure the ComputerDocument Title 79SmartSystems Information Menu SmartSystems Information Options Parameters You Can ConfigureIdentity Identity Information (hardware version, firmware version, OS version, and so on) (Read-only)Administrator Administrator Settings (name, phone, and email)Location Location Settings (country, state, city, campus, and detail)Information Device Notes (Read-only)Device Monitor Menu Device Monitor Options Parameters You Can ConfigureDevice Health Controls •Enable Health Data Collection•Enable Device Health Application•Enable Blue Light (LED)•Set Rule File Location•Set Data Refresh PeriodsDevice Health Screen Captures •Directory•Screen Captures AllowedDisabled Executables Read-onlyDevice Wipe •Enable Wipe•IntervalLicense Manager Menu License Manager Options Parameters You Can ConfigureAbout Read-onlyLicense Vault Read-onlyVirtual Wedge Menu Virtual Wedge Options Parameters You Can ConfigureEnable Virtual Wedge Enable Virtual WedgeDRAFT
Chapter 6 — Configure the Computer80 Document TitleHow to Navigate in Intermec SettingsYou can easily navigate through the screens in Intermec Settings to find the parameters you need to configure:•Tap inside a text field to be able to enter text into it.•Tap a field once to select it.•If you see a ... next to a menu item, there is only one more screen available. Tap the menu item to access this screen.•If you see a > next to a menu item, there are more screens available in the next level. Tap the menu item to access these screens.•Use the up and down arrow keys to move up and down the menu.•To move back a level in the menu, tap Back or Cancel on the Tile bar.•To exit Intermec Settings, tap Menu > Exit or OK.Enable Intermec Settings PasswordYou can protect Intermec Settings from other users by enabling a password.1Start Intermec Settings.Virtual Wedge Method Virtual Wedge Method (Adapt to application, character mode, or block mode)Barcode Scanner Wedge •Barcode Scanner Grid•Label Encoding (Code Page)Magstripe Reader Wedge Magstripe Reader GridLocation Services Menu Location Services Options Parameters You Can ConfigureServer •Port•Enable ServerVirtual GPS Virtual GPS SettingsVirtual Wedge Menu (Continued)Virtual Wedge Options Parameters You Can ConfigureDRAFT
Chapter 6 — Configure the ComputerDocument Title 812Tap Menu > Enter Password.3Select the Enable password checkbox.4Type your password in the Enter: text box.5Retype your password in the Confirm: text box.6(Optional) Select the Use password to protect CAB Installation if you want to restrict the installation of .cab files.7Tap OK.Restore Default SettingsThe easiest way to restore default settings on your computer is to use Intermec Settings. You can restore all default settings on your computer or restore default settings for a specific menu item in Intermec Settings.1Start Intermec Settings.2Restore the default settings:•To restore all default settings, tap Menu > Restore all Defaults.•To restore default settings for one menu item, navigate to the menu and tap Menu > Restore Menu Defaults.3When prompted, tap Yes to restore the default settings.If you are prompted to refresh the computer, tap Yes.Note: When you restore default settings, only the settings for visible menu items are restored. The settings for hidden menu items are not affected.DRAFT
Chapter 6 — Configure the Computer82 Document TitleConfigure the Computer Remotely with SmartSystemsYou can use Intermec Settings from a SmartSystems console to remotely configure all the Intermec computers. For help using Intermec Settings, click Help > Contents. For information on all the parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.1In the SmartSystems console, select a computer and then right-click on it. A list appears.2Select Start Intermec Settings.3Configure the settings you want to change. As you select parameters, help for each parameter appears in the upper right pane.4When you are done making changes, select File > Save Settings.About Network CommunicationsYou can use the mobile computer in your wireless or wired data collection network. You can connect your computer using:•802.11 radio communications.•Ethernet communications.•Bluetooth communications.•USB and serial communications.Configure 802.11 Radio CommunicationsThe CN51 has an 802.11b/g/n or 802.11a/b/g/n radio to transfer data using wireless communications. Before you configure radio communications, you need to have your wireless network set up including your access points.Caution:Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.DRAFT
Chapter 6 — Configure the ComputerDocument Title 83By default, the 802.11 radio is disabled. Use the following procedure to enable the Wi-Fi radio using Intermec Settings.1) Tap Start > Settings > System > Intermec Settings.2) From the Intermec Settings main menu, tap Communications > 802.11 Radio > Radio Enabled.3) Select the Radio Enabled check box and tap OK. By default, the computer uses Funk security and enables DHCP.4) Use Intermec Settings to configure the parameters you need to use for communications with your network.5) Configure 802.11 security.About Bluetooth CommunicationsThe CN51 is Bluetooth-enabled, which lets you connect to other Bluetooth devices such as:•scanners.•printers.•audio devices.You need to turn on the Bluetooth radio before you can discover and connect to Bluetooth devices. By default, the radio is turned off.The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. If you clean boot the computer, you must recreate pairings to devices. System bar icons indicate Bluetooth status.Turn On the Bluetooth RadioYou need to turn on the Bluetooth radio in the mobile computer before you can discover and connect to Bluetooth devices. By default the radio is turned off.1Tap Start > Settings > Bluetooth > Mode tab.Note: To enable both the 2.4 GHz and 5.0 GHz bands for the 802.11a/b/g/n radio, from the Intermec Settings 802.11 Radio menu, tap Radio Bandsand select a/b/g (2.4 and 5.0 GHz).DRAFT
Chapter 6 — Configure the Computer84 Document Title2Tap Turn on Bluetooth.3(Optional) If you want this computer to be visible to other Bluetooth devices, tap Make this device visible to other devices.4Tap OK.Connect a Bluetooth ScannerYou can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61. Make sure that the Bluetooth radio in the computer is turned on before you try to connect to a scanner.1Tap Start > Settings > System > Wireless Scanning.DRAFT
Chapter 6 — Configure the ComputerDocument Title 852Tap Add Device.3Select Quick Connect, Search, or Manual. Follow the instructions on the screen to add a Bluetooth scanner.After you add a Bluetooth scanner, you can configure scanner settings and parameters in Intermec Settings.Create a Configuration Bar Code with EasySetTo connect a Blueooth scanner to the computer, you can read a configuration bar code with the scanner. You create the bar code using Intermec EasySet.1Go to the Intermec website at www.intermec.com.2Click the Products tab.3On the Products page, click Computers > Handheld Computers > your computer model number > the Downloads tab > Easyset ver. 5.x.x.x.4Follow the instructions to download and install EasySet.Note: To create the configuration bar code, you need the computer Bluetooth address. The address is on the labels located on the outside of the computer shipping box, and on the packet of information that ships with the computer.DRAFT
Chapter 6 — Configure the Computer86 Document Title5Open EasySet and select Interface > Bluetooth > Connect/disconnect > Compose BT address. The Bluetooth - Connect/disconnect - Compose BT address screen appears.6Enter the BT address listed on the labels that shipped with your computer.7Click OK.Connect to a Bluetooth PrinterYou can connect the computer to a Bluetooth printer and use the computer to wirelessly print to the printer. Make sure that the Bluetooth radio in the computer is turned on before you try to connect to an Intermec Bluetooth printer, such as the PB21, PB50, or PR3. To configure your computer for printing wirelessly using Bluetooth, you need to:•create an application that opens the wireless printing COM port on the computer. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec website at www.intermec.com/idl.•select the current Bluetooth printer on the computer. For help, see the next procedure.1Tap Start > Settings > System > Wireless Printing.Note:You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the Bluetooth Resource Kit documentation.DRAFT
Chapter 6 — Configure the ComputerDocument Title 872Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current Bluetooth printer.3(Optional) Tap Print Test Page. The printer prints out a test page.Connect a Bluetooth Audio DeviceUse the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a headset.1Select Start > Settings > System > Bluetooth Audio. The Bluetooth Audio screen appears.DRAFT
Chapter 6 — Configure the Computer88 Document Title2Follow the onscreen instructions to discover and connect to a Bluetooth audio device.About Serial and USB CommunicationsYou can use these accessories to transmit data to and receive data from another device through serial or USB communications:•AV10 vehicle dock•AA21 RS-232 adapter•AD27 single dock•Desktop USB adapter•USB snap-on adapter•RS-232 DEX adapterFor information on these accessories, contact your local Intermec representative.Note: If a wired audio device such as a headset is already connected to the computer, Bluetooth audio receives priority when a Bluetooth audio device is connected.DRAFT
Chapter 6 — Configure the ComputerDocument Title 89About Wireless SecurityThe computer provides these security solutions for your wireless network:•Wi-Fi Protected Access 2 (WPA2™)•Wi-Fi Protected Access (WPA)•802.1x•LEAP (Funk security only)•WEPYou use either Funk or Microsoft security to implement your wireless security solution. Intermec recommends WPA2 security with PSK (Personal) or 802.1x (Enterprise) key management.Before you set security, you need to enable the radio, set the date, and set the SSID on your computer. To use 802.1x security, you need to load a root certificate on your computer. To use transport layer security (TLS) with 802.1x security, you also need to load a user certificate.Load a CertificateTo use transport layer security (TLS) with 802.1x security, you need a unique client certificate on the computer and a trusted root certificate authority (CA) certificate.1Start Intermec Settings.2Select Communications > 802.11 Radio > Certificates.DRAFT
Chapter 6 — Configure the Computer90 Document Title3Tap Import Certificates.4To import a certificate chain:aTap the Import PFX tab.bNext to the Select pfx to import field, tap <<<.cFind and select the root certificate.dIf necessary, enter the Password of pfx.eTap Import Certificate.5To import user and root certificates from a Microsoft IAS server:aTap Web Enrollment.bTo log on to the server, enter the User, Password, and Server (IP Address).cTap OK.dWhen you are prompted to load the root certificate, tap OK.eWhen the message box appears to let you know the certificate has been added, tap OK.DRAFT
Chapter 6 — Configure the ComputerDocument Title 91How to Make Your Security ChoiceThe computer supports Funk and Microsoft® security. Your security choice depends on your network security needs:•Choose Funk security if you use the computer in a static environment that requires a high level of security. Funk security provides CCX v4 compliance, support for LEAP and TTLS, and configuration for up to four profiles. Funk security is the default security setting on the computer.•Choose Microsoft security if you primarily use the computer to connect to Wi-Fi hotspots.Select a Funk Security ProfileYou can define up to four profiles for Funk security. Different profiles let your computer communicate in different networks without having to change all your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Tap a profile to expand it.4(Optional) In the Profile Label text box, enter a meaningful name for your profile.5Configure your security settings. For help, see the next sections.6Repeat Steps 3 through 5 for each profile you want to define.7To set the active profile, tap Active Profile and select a profile from the list.8Save your settings.DRAFT
Chapter 6 — Configure the Computer92 Document TitleConfigure WPA or WPA2 Enterprise (802.1x) Security with Funk SecurityBefore you set WPA-802.1x or WPA2-802.1x security with Funk, you need to configure your authentication server and authenticators. To use TLS protocol, you also need to load a user and root certificate. On your computer, you need to enable the radio and set the date.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Select a Funk security profile to configure.4Enter the SSID.5For Association, select WPA or WPA2.The default encryption is TKIP or AES, respectively.6For 8021x, select TTLS, PEAP, EAP-FAST, or TLS.7If you selected TTLS, PEAP, or EAP-FAST:aFor Prompt for Credentials, select Enter credentials now.bEnter a User Name and User Password.8If you selected TLS, enter a User Name and Subject Name.9For Validate Server Certificate, select Yes.10 Tap OK.Configure WPA or WPA2 Personal (PSK) Security with Funk SecurityBefore you set WPA or WPA2 Personal (PSK) security, you need to know the pre-shared key for your access point or passphrase for your authenticator. On your computer, you need to enable the radio and set the date.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Select a Funk security profile to configure.4Enter the SSID.DRAFT
Chapter 6 — Configure the ComputerDocument Title 935For Association, select WPA or WPA2.The default encryption is TKIP or AES, respectively.6For 8021x, select None.7For Pre-Shared Key, enter the pre-shared key or passphrase:•Enter the pre-shared key (0x followed by 32 hexadecimal pairs) for your access point.•Enter the passphrase (8 to 63 ASCII characters) for your authenticator. The computer internally converts the passphrase to a pre-shared key.8Tap OK.Configure 802.1x Security with Funk SecurityBefore you set 802.1x-WEP security with Funk security, you need to enable the radio on your computer and set the date. To use TLS protocol, you also need to load a user and root certificate. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Select a Funk security profile to configure.4Enter the SSID.5For Association, select Open.6For Encryption, select WEP.7For 8021x, select TTLS, PEAP, or TLS.8If you selected TTLS or PEAP:aFor Prompt for Credentials, select Enter credentials now.bEnter a User Name and a User Password.9If you selected TLS, enter a User Name and Subject Name.10 For Validate Server Certificate, select Yes.11 Tap OK.DRAFT
Chapter 6 — Configure the Computer94 Document TitleConfigure LEAP Security with Funk SecurityBefore you set LEAP security, you need to enable the radio and set the date on your computer.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Select a Funk security profile to configure.4Enter the SSID.5For Association, select Open, WPA, WPA2, or Network EAP.The default encryption is TKIP for WPA, AES for WPA2, and WEP for Open or Network EAP. 6For Prompt for Credentials, select Enter credentials now.7Type a User Name and User Password.8Save your settings.Configure Static WEP Security with Funk SecurityBefore you set static WEP security with Funk security, you need to enable the radio on your computer and set the date. Intermec recommends that you use WPA2-PSK instead of WEP if possible.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Select a Funk security profile to configure.4Enter the SSID.5For Association, select Open.6For Encryption, select WEP.7For 8021x, select None.DRAFT
Chapter 6 — Configure the ComputerDocument Title 958Enter an ASCII key or hex key value for each key you want to use (Key 1 through Key 4):•For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x followed by 5 hexadecimal pairs.•For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or 0x followed by 13 hexadecimal pairs.9Select the Transmit key you want to use to transmit data.10 Tap OK.Use Open (No Security) Associations with Funk SecurityTo create an open network, you can set no security with Funk security.1Start Intermec Settings.2Select Communications > 802.11 Radio > Funk Security.3Select the active Funk security profile.4Enter the SSID.5For Association, select Open.6For Encryption, select WEP.7Tap OK.Select Microsoft as Your Security ChoiceThe default security setting is Funk. If you want to use Microsoft Wireless Zero Configuration (WZC) security, you need to select it as your security choice.1Start Intermec Settings.2Select Communications > 802.11 Radio > Security Choice.3Select Microsoft Security.4Tap Yes to save your settings and reboot the computer.The computer reboots and starts with Microsoft Security as the Security Choice.DRAFT
Chapter 6 — Configure the Computer96 Document TitleConfigure WPA or WPA2 Enterprise (802.1x) Security with Microsoft SecurityBefore you set WPA-802.1x or WPA2-802.1x security with Microsoft, you need to configure your authentication server and authenticators. To use TLS protocol, you also need to load a user and root certificate. On your computer, you need to enable the radio and set the date.1Start Intermec Settings.2Select Communications > 802.11 Radio > Microsoft Security.3Enter the Network name (SSID).4For Infrastructure Mode, select Infrastructure.5For Network Authentication, select WPA or WPA2.The default encryption is TKIP or AES, respectively.6For 802.1X Authentication, select TLS or PEAP.7Select Hidden Network.8Tap OK. The User Logon dialog box appears.9If you selected PEAP:aEnter a User Name, Password, and Domain.bIf you want to save the password for future authentication sessions, select Save Password.10 If you selected TLS, enter a User Name and Domain.11 Tap OK.Configure WPA or WPA2 Personal (PSK) Security with Microsoft SecurityBefore you set WPA or WPA2 Personal (PSK) security, you need to need to know the pre-shared key for your access point or passphrase for your authenticator. On your computer, you need to enable the radio and set the date.1Start Intermec Settings.2Select Communications > 802.11 Radio > Microsoft Security.3Enter the Network name (SSID).DRAFT
Chapter 6 — Configure the ComputerDocument Title 974For Infrastructure Mode, select Infrastructure.5For Association, select WPA-PSK or WPA2-PSK.The default encryption is TKIP or AES, respectively.6For Pre-Shared Key, enter the pre-shared key or passphrase:•Enter the pre-shared key (0x followed by 32 hexadecimal pairs) for your access point.•Enter the passphrase (8 to 63 ASCII characters) for your authenticator. The computer internally converts the passphrase to a pre-shared key.7Tap OK.Configure 802.1x Security with Microsoft SecurityBefore you set 802.1x-WEP security with Microsoft security, you need to enable the radio on your computer and set the date. To use TLS protocol, you also need to load a user and root certificate. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.1Start Intermec Settings.2Select Communications > 802.11 Radio > Microsoft Security.3Enter the Network name (SSID).4For Infrastructure Mode, select Infrastructure.5For Network Authentication, select Open.6For Data Encryption, select WEP.7For 802.1X Authentication, select TLS or PEAP.8Select Hidden Network.9Tap OK. The User Logon dialog box appears.10 If you selected PEAP:aEnter a User Name, Password, and Domain.bIf you want to save the password for future authentication sessions, select Save Password.DRAFT
Chapter 6 — Configure the Computer98 Document Title11 If you selected TLS, enter a User Name and Domain.12 Tap OK.Configure Static WEP Security with Microsoft SecurityBefore you set static WEP security with Microsoft security, you need to enable the radio on your computer and set the date. Intermec recommends that you use WPA2-PSK instead of WEP if possible.1Start Intermec Settings.2Select Communications > 802.11 Radio > Microsoft Security.3Enter the Network name (SSID).4For Network Authentication, select Open.5For Data Encryption, select WEP.6For 802.1X Authentication, select Disabled.7For Network Key Value, enter an ASCII key or hex key:•For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x followed by 5 hexadecimal pairs.•For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or 0x followed by 13 hexadecimal pairs.8For Network Key Index, select the key you want to use to transmit data.9Tap OK.Use Open (No Security) Associations with Microsoft SecurityTo create an open network, you can set no security with Microsoft security.1Start Intermec Settings.2Select Communications > 802.11 Radio > Microsoft Security.3Enter the Network name (SSID).4For Network Authentication, select Open.DRAFT
Chapter 6 — Configure the ComputerDocument Title 995For Data Encryption, select Disabled.6Tap OK.DRAFT
Chapter 6 — Configure the Computer100 Document TitleDRAFT
1017Manage the ComputerUse this chapter to learn how to remotely update, configure, and monitor your Intermec computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.DRAFT
Chapter 7 — Manage the Computer102 Document TitleAbout Managing the Computer in Your NetworkWhen you have multiple mobile computers and peripherals in your network, it is essential to have an easy way to manage updates, configure all the devices, and remotely troubleshoot problems. Intermec provides two free software solutions for managing your computers:•CloneNGo™ is a peer-to-peer license-free way to easily clone settings from one computer to another.•SmartSystems™ is a device management software platform that helps you manage your devices.How to Manage the Computer Using CloneNGoIntermec CloneNGo is a software application that allows you to copy the settings and parameters from a master computer onto one or more client computers. Cloning reduces redundancy and error by providing an efficient and accurate way to copy and transmit settings from a master computer to one or more client computers through an adhoc wireless network. For more information on CloneNGo, see the CloneNGo User Guide.How to Manage the Computer Using SmartSystemsIntermec SmartSystems is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. From the Intermec website, you can download this application at no charge. For help, see www.intermec.com/SmartSystems.The SmartSystems console displays all SmartSystems-enabled devices and peripherals in your network. Through the console, you can:•drag-and-drop configuration bundles, operating system updates, and firmware upgrades to multiple computers.•save configuration settings from a single device and deploy those settings to many devices simultaneously.•remotely change settings on the computer and peripherals.The SmartSystems console can report on asset locations and battery status, making it easier to manage your computers.DRAFT
Chapter 7 — Manage the ComputerDocument Title 103With a Provisioning license, SmartSystems can automatically push software, configuration settings, and other files to the computers. The license also enables ScanNGo, which makes connecting additional computers to your wireless network as easy as scanning bar codes. To purchase a Provisioning license, contact your local Intermec representative.How to Develop and Install ApplicationsUse the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec website at www.intermec.com/idl.About Packaging Your ApplicationAfter you develop your application, you need to package it for installation on your mobile computer. For very simple applications, the executable file may be the only file you need to deploy. Typically, you will have a set of files to install. Intermec recommends using cabinet (.cab) files to install more complex applications. The computer uses standard Windows Mobile .cab files and will install third-party .cab files.You can have your .cab file place the application in any of these memory locations on the computer:•Object store (root directory)•The non-volatile Flash File Store. Applications and data in the Flash File Store will persist through a clean boot or if you reflash the operating system image.•The optional microSD card. Depending on available disk space, you may want to consider installing your application files on the microSD card. Using a card creates the Storage Card folder on the computer.DRAFT
Chapter 7 — Manage the Computer104 Document TitleFiles copied to any of these locations are safe when you cold boot the computer if the Autouser.dat file has been edited correctly. All .cab files in each CABFILES folder are automatically extracted after a cold boot. For more information about AutoRun, see the Intermec Developer Library Resource Kit Developer Guide.Install Applications Using SmartSystemsYou can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computer. The console is part of SmartSystems.1Download your application file from the Intermec website and unzip it on your desktop PC.2Double-click the application file to install it. The application file should appear in the Software Vault.3From the SmartSystems console in the Software Vault, drag-and-drop the application onto each mobile computer in your network, or drop the application on a group of computers contained in a folder.Install Applications Using Microsoft Synchronization SoftwareWhen you only have a few computers to update with applications, you can copy files using Microsoft synchronization software. This procedure assumes the Microsoft synchronization software is installed on your PC and is up and running.1Connect to the mobile computer through the synchronization software.2Copy the .cab files from your development PC to the mobile computer.3Reboot or cold boot the computer.4After the boot process is finished, browse to the .cab files and tap the files to install them.DRAFT
Chapter 7 — Manage the ComputerDocument Title 105Install Applications Using a microSD CardUse a microSD card to install applications on one computer at a time or if you do not have a network connection.1Copy your application file to the microSD card.2Insert the microSD card into the mobile computer.3On the mobile computer, browse to the SD Card folder and run your application.How to Launch Applications AutomaticallyThere are two ways to launch applications automatically on a cold boot:•Set up your application .cab file to place a shortcut to the application in the \Windows\StartUp directory at install time.•Use AutoRun to start your application at boot time. AutoRun ships on the computer and automates other operations. At boot time, AutoRun executes any commands found in its data file, Autouser.dat. For more information on using AutoRun, see the Readme.txt file located in the My Device\Flash File Store\2577 directory on the computer.How to Update the System SoftwareThe mobile computer uses SmartSystems bundles to update the operating system (OS) and the system software.You can use these methods to update your mobile computer:•You can update individual computers, or multiple computers at the same time, using the SmartSystems console. For help, see the next section.•You can update individual computers using an SD card.Update the Computer Using SmartSystemsYou can use the SmartSystems console to update the operating system or system software on your mobile computer. Before you can update the computer with this method, you need:DRAFT
Chapter 7 — Manage the Computer106 Document Title•SmartSystems. To download this software management tool, go to www.intermec.com/SmartSystems and click the Downloads tab.•the SmartSystems bundles you want to install. Bundles that include the system software are available from www.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list.After you locate these items, you can use SmartSystems to update the mobile computer.1Open SmartSystems.2Make sure the mobile computer is discovered.3Make sure the mobile computer is in a powered dock or that power management is disabled.4Download the SmartSystems bundle to your PC.5Double-click the SmartSystems bundle on your PC to extract the update files to the software vault.6From the SmartSystems console, locate the bundle to install and the drag the bundle to each mobile computer (or group in a folder) you want to update. SmartSystems installs the update on your mobile computers.After the download is complete, your mobile computer begins the update process and automatically performs a cold boot. The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable.This process can take anywhere from 30 seconds to 15 minutes depending on the update. After the update is complete, the computer boots again.Update the Computer Using a microSD CardYou can update the computer using a microSD card. You need:•a microSD card formatted to FAT32•a microSD adapter cardNote:While your mobile computer is offline, SmartSystems displays a red stop symbol in the console until the computer reboots and connects to the system.DRAFT
Chapter 7 — Manage the ComputerDocument Title 107•an SD card reader•the AutoFlash.img file that contains the update you want to install. If you need this file, visit the Intermec website at www.intermec.com. Click the Products tab, navigate to the computer product page, click the Downloads tab, and then locate the download under OS/Firmware/Drivers.The microSD card slot is located in the battery compartment.1Insert the microSD card into a microSD adapter card and then place it in the SD card reader connected to your PC.2On your desktop PC, navigate to the download location and select the folder with the AutoFlash.img file that contains the update you want to install. Typically, this directory is C:\Program Files\Intermec\SmartSystem\SS_Lib\Software\OS\3Copy the AutoFlash.img file to the root directory of the microSD card.4Remove the microSD card from the adapter card.5Turn off the computer and install the microSD card.6Replace the battery and turn on the computer. The update process begins. The computer may restart several times. When the update is complete, the Autoflash Complete message appears.7Press the Power button and choose to Suspend the computer.8Remove the microSD card. If you do not remove the microSD card, the update process repeats each time the computer restarts.9Replace the battery, turn on the computer, and follow the setup process.DRAFT
Chapter 7 — Manage the Computer108 Document TitleDRAFT
1098Troubleshoot and Maintain the ComputerUse this chapter to find answers to any problems you may encounter while using the computer. You will also find information on routine maintenance.DRAFT
Chapter 8 — Troubleshoot and Maintain the Computer110 Document TitleAbout the Intermec DashboardThe Intermec Dashboard provides proactive monitoring of your computer to prevent downtime. Using Intermec Dashboard, you can easily see the health of the computer and help pinpoint the source of a problem to determine if it is hardware or software related. It is highly integrated with SmartSystems. You can also use SmartSystems to remotely monitor the health of your computers. For help, see the SmartSystems help.Intermec Dashboard displays information, such as the status of network connection, battery usage and battery health, storage space, and internal devices. It also provides system information, such as the operating system, firmware, and hardware configuration.•To access the Intermec Dashboard, press the Intermec Dashboard button.Intermec Dashboard Main ScreenDRAFT
Chapter 8 — Troubleshoot and Maintain the ComputerDocument Title 111About Troubleshooting the ComputerThese troubleshooting tables may help you fix some common problems you may experience with your computer. These tables group solutions for the Wi-Fi connection, 802.1x security, the imager, and general operation of the computer.Wi-Fi Connection ProblemsUse this section to find possible solutions to Wi-Fi connection problems.Note: If you send the computer in for service, it is your responsibility to save the computer data and its configuration. Intermec is only responsible for ensuring that the hardware matches the original configuration when repairing or replacing the computer.Wi-Fi Connection Problems and Possible Solutions Problem Possible SolutionWhen you turn on the, mobile computer after it was suspended for 10 to 15 minutes or longer, the mobile computer can no longer send or receive messages over the network.The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended.The computer is connected to the network, and you move to a new site to collect data. Now, your mobile computer is not connected to the network.Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.The mobile computer appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer.Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.The mobile computer appears to be connected to the network, but the host computer is not receiving any information from the mobile computer.There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual.DRAFT
Chapter 8 — Troubleshoot and Maintain the Computer112 Document TitleCheck Wi-Fi Network StatusIf you have trouble connecting to your Wi-Fi wireless network:•Make sure you have correctly set network parameters on the computer.•Check your wireless security settings.Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues.1Tap Start > iSpyWiFi. The ISpyWiFi application launches:The ISpyWiFi tab shows:•MAC address and IP address of the Wi-Fi radio.•network association status, including the SSID and MAC address of the access point.•security configuration.•radio transmit power and signal strength information.2Tap the Scan tab to view a list of available Wi-Fi networks. The list includes the signal strength, channel, and MAC address for each network.•Tap Scan to refresh the screen.3Tap the Supp tab to view radio supplicant information, including a list of supplicant events and authentication status.•To verify the settings for the currently active security profile, tap Configure Profile. Intermec Settings launches for you to configure Wi-Fi radio settings.•To try reconnecting to the network, tap Reconnect.•To delete the events in the list, tap Clear Events.4Tap the Ping tab to run a ping test to the host.aIn the Host field, enter the IP address of the host.bFrom the Repetitions list, choose the number of times the computer will ping the host.DRAFT
Chapter 8 — Troubleshoot and Maintain the ComputerDocument Title 113cTap Ping. The graph shows the amount of time it takes for the host to return the ping. Tap List to see this information in a list format.5Tap the RSSI tab to view the received signal strength of the host signal.The information box includes the current signal strength, host SSID name, MAC address, data rate, and transmit power.•Tap Mark to place an arrow marker above the graph.6Tap the Conf tab to set up a log file that lists the RSSI history.This screen includes the Wi-Fi radio driver version and available radio modes.aCheck the Log to File check box.b(Optional) Change to the sample period and number of samples displayed.cTap Log file. The Save As screen appears.d(Optional) Change the name of the saved log file, the folder to which the file to be saved, the content type (log or text), and the location.eTap OK.802.1x Security ProblemsUse this section to find possible solutions to 802.1x security problems.802.1x Security Problems and Possible Solutions Problem Possible SolutionThe mobile computer indicates that it is authenticated, but it does not communicate with the host.Make sure the mobile computer IP address, host IP address, subnet mask, and default router are configured for the network.DRAFT
Chapter 8 — Troubleshoot and Maintain the Computer114 Document TitleThe mobile computer does not appear to be authenticating and a network connection icon does not appear on the toolbar.•The mobile computer may not be communicating with the access point. Make sure the mobile computer network name matches the access point network name (SSID).•The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.A network connection icon appears in the toolbar, but then disappears.•The mobile computer may not be communicating with the intended access point. Make sure that the network name matches the access point network name. The default network name is “INTERMEC.”•The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.You are setting up multiple access points in a network with different SSIDs, and the connection fails.When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes.802.1x Security Problems and Possible Solutions (Continued)Problem Possible SolutionDRAFT
Chapter 8 — Troubleshoot and Maintain the ComputerDocument Title 115Troubleshoot the Scanner with Scan DiagnosticsThe ScanDiagnostic application helps troubleshoot problems, such as the inability to read a bar code or a scanner or imager that does not turn on.1Tap Start > ScanDiagnostic.2Select the scanner or imager you want to troubleshoot and tap Diagnose.The application checks to make sure the scanner or imager is enabled and checks the settings to make sure they are optimized.The mobile computer indicates it is not authenticated.Make sure that:•the User Name and Password parameters on the mobile computer match the user name and password on the authentication server. You may need to configure the password on both the mobile computer and the authentication server.•on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.•the IP address and secret key for the access point match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server.•the authentication server software is running on the server PC.You clean boot the mobile computer and this message appears, “The server certificate has expired or your system date is incorrect.”When you clean boot the computer, the date and time are not saved. Configure the date and time and save your changes.802.1x Security Problems and Possible Solutions (Continued)Problem Possible SolutionDRAFT
Chapter 8 — Troubleshoot and Maintain the Computer116 Document Title3Aim the scanner or imager at a bar code and tap and hold Press to Scan.After the computer reads the bar code, the computer beeps and the label data, data length, and symbology appear on the screen.4To view recommended settings, press the right arrow button.5To accept recommended settings, tap Apply.6Tap OK.Problems Reading Bar CodesYou can troubleshoot problems that prevent you from reading bar codes, such as the appropriate symbology not being enabled. Before you call Intermec Product Support, look for your problem in the next table, and try the possible solutions.Problems Reading Bar Codes Problem Possible SolutionYou cannot see the illumination beam or frame from the imager when you press the Scan button and aim the imager at a bar code label.•You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.•You may be reading the bar code label “straight on.” Change the reading angle and try again.•The imager hardware trigger may be disabled. Start Intermec Settings and go to Data Collection > Scanner Settings. Make sure Hardware trigger is selected.When you release the Scan button or scan handle trigger, the Good Read LED does not turn off.If you configure the computer to use continuous/edge triggering, the Good Read LED stays on. If you configure the computer for level triggering and the Good Read LED stays on, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact Intermec.DRAFT
Chapter 8 — Troubleshoot and Maintain the ComputerDocument Title 117The scanner or imager cannot read the bar code.•Position the scanner beam so that it crosses the entire bar code label in one pass. Try to vary the scanning angle.•Check the quality of the bar code label. Scan a bar code label that you know scans properly. Compare the quality of the two bar code labels. You may need to replace the label that you cannot scan.•Make sure the bar code symbology is enabled and configured correctly. Start Intermec Settings and go to Data Collection > Symbologies for the scanning device (scanner, virtual wedge) to check and enable symbologies.•Make sure the computer application is expecting input from a bar code. You may need to type this information instead.•The scanner may not be turned on or the scanner may be unable to scan a specific bar code. Run the ScanDiagnostic application.The scanner or imager cannot read the bar code quickly, or the scanning beam seems to be faint or obscured.The scanner or imager window may be dirty. Clean the window with a solution of mild soap and water. Wipe dry. Do not allow abrasive material to touch the window.You read a valid bar code label to enter data for your application. The data decoded by the scan module does not match the data encoded in the bar code label.The computer may have decoded the bar code label in another symbology. Scan the bar code label again. Make sure you scan the entire label.The input device attached to the computer does not work well or read bar code labels very quickly.Set the Scanner Model command to the specific attached input device. Enable only the bar code symbologies being used.Problems Reading Bar Codes (Continued)Problem Possible SolutionDRAFT
Chapter 8 — Troubleshoot and Maintain the Computer118 Document TitleProblems Using the ComputerYou can troubleshoot general problems while using the computer. Before you call Intermec Product Support, look for your problem in the next table, and try the possible solutions.Call Product SupportIf you are having trouble using your Intermec computer, you can:•use the troubleshooting tables in this manual to find your problem and possible solutions.•visit the Intermec technical knowledge base, Knowledge Central at intermec.custhelp.com.If you still need help, you can call Intermec Product Support at:1-800-755-5505Before you call Product Support, have this information ready:Problems Using the Computer Problem Possible SolutionYou tap the screen and nothing happens.Align the screen. You press the Power button and nothing happens.•The battery may be completely drained. Replace or charge the battery.•Restart the computer.The computer appears to be locked up, and you cannot enter data.•Press thePower button and select Suspend. Press the Power button again to turn the screen back on.•Press thePower button and select Reboot.•Cold boot the computer.•Reload the firmware.You rotate the computer and the screen does not respond properly.Run the Sensor Calibration application to calibrate the accelerometer. You cannot type a character on the keypad, or you can only type uppercase or lowercase letters.The orange modifier or green modifier key may be locked.DRAFT
Chapter 8 — Troubleshoot and Maintain the ComputerDocument Title 119•Configuration number (CN) and serial number (SN), printed on a label inside the battery compartmentor shown on the Device Health dashboard under Information.•Operating system version•Power management settings•Wireless security settings•Intermec Terminal Emulation (ITE) version and protocol, available from the ITE main screen.Or, programming language of your custom application and tools used to create it.Most information is available in Intermec Settings.Locate Your Configuration NumberBefore you call Intermec Product Support, you need to know the configuration number of your computer.1Open the Device Health Dashboard:•Press and then press on the numeric keypad.•Press on the alphanumeric keypad.2In the Dashboard, scroll down and tap Information.3Scroll down until you see the Hardware Configuration number.4Exit the Device Health Dashboard.Locate Your Operating System VersionBefore you call Intermec Product Support, you need know the operating system version loaded on your computer.1Open the Device Health Dashboard:•Press and then press on the numeric keypad.•Press on the alphanumeric keypad.2In the Dashboard, scroll down and tap Information.3Scroll down until you see the OS Version number.4Exit the Device Health Dashboard.DRAFT
Chapter 8 — Troubleshoot and Maintain the Computer120 Document TitleHow to Restart the ComputerIf the computer or an application locks up, or if the computer does not respond when you press the Power button, you may need to restart the computer.The computer uses the configuration currently saved in flash memory during the boot process. Try these methods, in order, to restart the computer:•Reboot: Restarts the computer and goes through the initialization process.•Cold boot: Preserves configuration and network settings, but does not necessarily save cached disk data, which may result in data loss.•Clean boot: Completely erases the computer memory, including all applications and data files, except those in the Flash File Store or any removable storage.Reboot the ComputerYou may need to restart the computer to correct conditions where an application stops responding to the system.•Press the Power button and select Reboot from the menu.Cold Boot the ComputerIf the computer seems to be locked up and does not respond to keypresses, try a cold boot to reset the operating system.1Press and hold the Powerbutton for at least 8 seconds. The computer turns off.2Press the Powerbutton again. The computer cold boots.Clean Boot the ComputerPLACEHOLDER TEXT - ADD REAL CONTENT LATERDRAFT
Chapter 8 — Troubleshoot and Maintain the ComputerDocument Title 121Clean the ComputerTo keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer. To clean the computer, use one of these recommended cleaning agents:•Acetic acid, 10% in water•Ethyl alcohol, 10% in water•Mild soap solutions•5% to no more than 10% bleach or sodium hypochlorite with water1Press the Power button to suspend the computer.2Dip a clean cloth towel in the cleaning agent and wring out the excess.3Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces.4Wipe dry.5Let the computer completely air dry before using again.Caution: There are no user-serviceable parts inside the computer. Opening the computer will void the warranty and may cause damage to the internal components.DRAFT
Chapter 8 — Troubleshoot and Maintain the Computer122 Document TitleDRAFT
123ASpecificationsDRAFT
Appendix A — Specifications124 Document TitlePhysical and Environmental SpecificationsThis section lists the physical and environmental specifications for the computer.NEED TO VERIFY ALL VALUES!Physical Dimensions Length: 16.5 cm (6.5 in)Width (at widest part): 7.6 cm (3.0 in)Height (at grip): 3.2 cm (1.25 in)Weight (with 2000 mAh battery): 375 g (13.23 oz)Tumble and Drop Specifications <DO WE NEED THIS FOR CN51?> Tumble Specification: 1,000 (0.5 m) tumbles per IEC 60068-2-32 specification.Drop Specification: Multiple 1.5 m (5 ft) drops to concrete at ambient temperature, multiple 1.2 m (4 ft) drops to concrete across the operating temperature range per MIL-STD 810G.Power and Electrical Specifications Operating battery: Rechargeable lithium-ion batteryBackup battery: Supercap supplies 1.5 minutes of bridge time while replacing the main battery. Electrical rating: 4,4 V, 2 A; 4,7 V, 1,5 ATemperature and Humidity Specifications Operating temperature: -10°C to 50°C (14°F to 122°F)Storage temperature: -20°C to 70°C (-4°F to 158°F)Charging temperature: 5°C to 35°C (41°F to 95°F)DRAFT
Appendix A — SpecificationsDocument Title 125Relative humidity (operating): 20 to 95% non-condensingEnvironmental rating: IP54, Category 1Screen Specifications •480 x 800 pixels•10.16 cm (4.0 in) transmissive WVGA display•LCD capable of both portrait and landscape operation•LED backlight•Ambient light sensorKeypad Options •Alphanumeric keypad•Numeric keypadBar Code Symbologies •Australia Post*•Aztec*•BPO (British Post 4-state)*•Canada Post•Codabar•Codablock A•Codablock F•Code 11•Code 39•Code 93•Code 128/GS1-128•DataMatrix*•Dutch Post*•EAN/UPC•GS1 Composite*•GS1 DataBar Expanded•GS1 DataBar Limited•GS1 DataBar Omni-Directional•HanXin•Infomail•Intelligent Mail•Interleaved 2 of 5•JapanPost*•Matrix 2 of 5•Maxicode*•Micro PDF417•MSI•PDF417*•Planet*•Plessey•Postnet*•QR Code*•Standard 2 of 5•SwedenPost•Telepen•TLC 39Temperature and Humidity Specifications (Continued)DRAFT
Appendix A — Specifications126 Document TitleEA31 Typical Reading Distances - Extended Reading RangeThese typical reading distances are measured in an office environment (250 lux) for the EA31 standard model with Extended Reading Range activated. Extended Reading Range is enabled by default.EA31 Typical Reading Distances - Extended Reading Range* These symbologies are only available if your CN51 has an extended range are imager or a near-far area imager.Bar Code Symbologies (Continued)EA31 Typical Reading Distances - Extended Reading Range Activated Symbology Density Minimum Distance Maximum DistanceCode 39 0.125 mm/5 mils0.50 mm/20 mils1 mm/40 mils4.50 cm/1.77 in6.00 cm/2.36 in12.50 cm/4.92 in22.50 cm/8.86 in64.00 cm/25.20 in97.50 cm/38.39 inDRAFT
Appendix A — SpecificationsDocument Title 127EA31 Imager Minimum Reading DistancesMinimum reading distances are measured in the dark (0 lux).EA31 Minimum Reading DistancesEAN/UPC 100% 0.33 mm/13 mils 4.50 cm/1.77 in 41 cm/16.14 inEA31 Typical Reading Distances - Extended Reading Range Activated Symbology Density Minimum Distance Maximum DistanceDRAFT
Appendix A — Specifications128 Document TitleEA31 Imager Typical Reading DistancesMinimum reading distances are measured in the dark (0 lux).EA31 Minimum Reading Distances Symbology DensityMinimum Distance Maximum DistanceCode 39 0.10 mm/4 mils0.13 mm/5 mils0.20 mm/8 mils0.25 mm/10 mils0.50 mm/20 mils1 mm/40 mils8 cm/3.15 in7 cm/2.76 in4 cm/1.57 in3.8 cm/1.5 in7 cm/2.76 in13.5 cm/5.31 in10 cm/3.94 in13 cm/5.12 in20 cm/7.87 in24.5 xm/9.65 in45 cm/17.72 in71.5 cm/28.15 inEAN/UPC 100% 0.33 mm/13 mils 5 cm/1.97 in 29.5 cm/11.61 inDataMatrix 0.18 mm/7 mils0.25 mm/10 mils0.38 mm/15 mils7 cm/2.76 in5 cm/1.97 in5.2 cm/2.05 in14 cm/5.51 in20 cm/7.87 in29.5 cm/11.61 inPDF417 0.17 mm/6.6 mils0.25 mm/10 mils0.38 mm/15 mils5.8 cm/2.28 in4 cm/1.57 in4.9 cm/1.93 in17.5 cm/6.89 in26.5 cm/10.43 in37 cm/14.57 inDRAFT
Appendix A — SpecificationsDocument Title 129EA31 Typical Reading DistancesEA31 Typical Reading Distances Symbology DensityMinimum Distance Maximum DistanceCode 39 0.10 mm/4 mils0.13 mm/5 mils0.20 mm/8 mils0.25 mm/10 mils0.50 mm/20 mils1 mm/40 mils7.5 cm/2.95 in6.5 cm/2.56 in4 cm/1.57 in3.5 cm/1.38 in6.5 cm/2.56 in12.5 cm/4.92 in10.5 cm/4.13 in13.5 cm/5.31 in21 cm/8.27 in25.5 xm/10 in49 cm/19.29 in90 cm/35.43 inEAN/UPC 100% 0.33 mm/13 mils 4.5 cm/1.77 in 30.5 cm/12.01 inDataMatrix 0.18 mm/7 mils0.25 mm/10 mils0.38 mm/15 mils6.5 cm/2.56 in4.5 cm/1.77 in4.7 cm/1.85 in15 cm/5.91 in21 cm/8.27 in31 cm/12.20 inDRAFT
Appendix A — Specifications130 Document TitleEA30 Typical Reading Distances - Extended Reading RangeThese typical reading distances are measured in an office environment (250 lux) for the EA30 standard model with Extended Reading Range activated. Extended Reading Range is enabled by default.EA30 Typical Reading Distances - Extended Reading Range ActivatedPDF417 0.17 mm/6.6 mils0.25 mm/10 mils0.38 mm/15 mils5 cm/1.97 in3.7 cm/1.46 in4.5 cm/1.77 in18.2 cm/7.17 in27.5 cm/10.83 in40 cm/15.75 inEA31 Typical Reading Distances (Continued)Symbology DensityMinimum Distance Maximum DistanceDRAFT
Appendix A — SpecificationsDocument Title 131EA30 Area Imager Minimum Reading DistancesMinimum reading distances are measured in the dark (0 lux).EA30 Minimum Reading DistancesEA30 Typical Reading Distances - Extended Reading Range Activated Symbology Density Minimum Distance Maximum DistanceCode 39 0.125 mm/5 mils0.50 mm/20 mils1 mm/40 mils64.50 cm/2.56 in7.00 cm/2.76 in14.50 cm/5.71 in24.50 cm/9.65 in62.50/24.61 in97.50 cm/38.39 inEAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 40 cm/15.75 inDRAFT
Appendix A — Specifications132 Document TitleEA30 Imager Typical Reading DistancesMinimum reading distances are measured in the dark (0 lux).EA30 Minimum Reading Distances Symbology DensityMinimum Distance Maximum DistanceCode 39 0.10 mm/4 mils0.13 mm/5 mils0.50 mm/20 mils1 mm/40 mils9.5 cm/3.74 in8 cm/3.15 in7 cm/2.76 in9.5 cm/3.74 in10.5 cm/4.13 in14 cm/5.51 in45 cm/17.72 in62 cm/24.41 inEAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 31.5 cm/12.4 inDataMatrix 0.18 mm/7 mils0.25 mm/10 mils0.38 mm/15 mils8 cm/3.15 in6.5 cm/2.56 in5.5 cm/2.17 in15.5 cm/6.1 in21.5 cm/8.46 in31.5 cm/12.4 inPDF417 0.25 mm/10 mils0.38 mm/15 mils5.5 cm/2.17 in7 cm/2.76 in25 cm/9.84 in34 cm/13.39 inDRAFT
Appendix A — SpecificationsDocument Title 133EA30 Typical Reading DistancesEA30 Typical Reading Distances Symbology DensityMinimum Distance Maximum DistanceCode 39 0.10 mm/4 mils0.13 mm/5 mils0.50 mm/20 mils1 mm/40 mils9.5 cm/3.74 in8 cm/3.15 in6.5 cm/2.56 in9.5 cm/3.74 in11.5 cm/4.53 in14.5 cm/5.71 in50 cm/19.69 in75 cm/29.53 inEAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 34 cm/13.39 inDataMatrix 0.18 mm/7 mils0.25 mm/10 mils0.38 mm/15 mils7.5 cm/2.95 in6 cm/2.36 in5.5 cm/2.17 in16.5 cm/6.5 in23 cm/9.06 in34.5 cm/13.58 inDRAFT
Appendix A — Specifications134 Document TitlePDF417 0.25 mm/10 mils0.38 mm/15 mils5.5 cm/2.17 in6.5 cm/2.56 in26 cm/10.24 in37 cm/14.57 inEA30 Typical Reading Distances (Continued)Symbology DensityMinimum Distance Maximum DistanceDRAFT
135BKeypads and KeystrokesDRAFT
Appendix B — Keypads and Keystrokes136 CN51 Mobile Computer User Manual - DRAFTStandard CharactersUse the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which you can access by tapping the keyboard icon on the touch screen.CN51 Keypads and KeystrokesCN51 Alphanumeric CharactersNote: You can only enter “*” and “#” characters in the phone or contacts applications.Character Numeric Keypad QWERTY Keypadac 2 Abc 2 2 Bcc 2 2 2 Cdc 3 Dec 3 3 Efc 3 3 3 Fgc 4 Ghc 4 4 Hic 4 4 4 Ijc 5 Jkc 5 5 Klc 5 5 5 Lmc 6 MDRAFT
Appendix B — Keypads and KeystrokesCN51 Mobile Computer User Manual - DRAFT 137nc 6 6 Noc 6 6 6 Opc 7 Pqc 7 7 Qrc 7 7 7 Rsc 7 7 7 7 Stc 8 Tuc 8 8 Uvc 8 8 8 Vwc 9 Wxc 9 9 Xyc 9 9 9 Yzc 9 9 9 9 ZAc 1 2 ] ABc 1 2 2 ] BCc 1 2 2 2 ] CDc 1 3 ] DEc 1 3 3 ] EFc 1 3 3 3 ] FGc 1 4 ] GHc 1 4 4 ] HCharacter Numeric Keypad QWERTY KeypadDRAFT
Appendix B — Keypads and Keystrokes138 CN51 Mobile Computer User Manual - DRAFTIc 1 4 4 4 ] IJc 1 5 ] JKc 1 5 5 ] KLc 1 5 5 5 ] LMc 1 6 ] MNc 1 6 6 ] NOc 1 6 6 6 ] OPc 1 7 ] PQc 1 7 7 ] QRc 1 7 7 7 ] RSc 1 7 7 7 7 ] STc 1 8 ] TUc 1 8 8 ] UVc 1 8 8 8 ] VWc 1 9 ] WXc 1 9 9 ] XYc 1 9 9 9 ] YZc 1 9 9 9 9 ] Z00b 11b Y22b UCharacter Numeric Keypad QWERTY KeypadDRAFT
Appendix B — Keypads and KeystrokesCN51 Mobile Computer User Manual - DRAFT 139CN51 Characters and Functions33b I44b H55b J66b K77b B88b N99b MTo Enter Numeric Keypad QWERTY Keypad@ (at symbol) N/A b Q& (ampersand) N/A b S* (asterisk) *b C: (colon) N/A b D, (comma) c # b X$ (dollar) N/A b E! (exclamation) N/A b O- (hyphen) b * b G% (percent) N/A b R. (period) ..+ (plus) b # b T# (pound) #b VCharacter Numeric Keypad QWERTY KeypadDRAFT
Appendix B — Keypads and Keystrokes140 CN51 Mobile Computer User Manual - DRAFT? (question mark) N/A b A‘ (apostrophe) N/A b ZBackslash c * b PForward Tab jjBackspace { {Up Arrow uuDown Arrow ddLeft Arrow llRight Arrow rrCapsLock c 1 b ] ]Enter eeShift b or cb or ]Space c 0 sStart (Windows) b m or c m b mEsc ||Intermec Dashboard mmTo Enter Numeric Keypad QWERTY KeypadDRAFT

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