Intel 8265NGU Intel Dual Band Wireless-AC 8265 User Manual LenovoUserGuide

Intel Mobile Communications Intel Dual Band Wireless-AC 8265 LenovoUserGuide

Contents

User Manual User Guide

Read the safety notices and important tips in theincluded manuals before using your computer.Lenovoideapad 710S-13IKBUser GuideRead the safety notices and important tips in the included manuals before using your computer.
Notes•Beforeusingtheproduct,besuretoreadLenovoSafetyandGeneralInformationGuidefirst.•ThelatestelectroniccomplianceandenvironmentalinformationareavailablefromtheLenovocomplianceinformationWebsites.‐Toviewcomplianceinformationgoto:http://www.lenovo.com/compliance.‐Todownloadenvironmentalinformationgoto:http://www.lenovo.com/ecodeclaration.•SomeinstructionsinthisguidemayassumethatyouareusingWindows®10.IfyouareusinganotherWindowsoperatingsystem,someoperationsmaybeslightlydifferent.Ifyouareusingotheroperatingsystems,someoperationsmaynotapplytoyou.•Thefeaturesdescribedinthisguidearecommontomostmodels.Somefeaturesmaynotbeavailableonyourcomputeroryourcomputermayincludefeaturesthatarenotdescribedinthisuserguide.•Theillustrationsinthismanualmaydifferfromtheactualproduct.Pleaserefertotheactualproduct.RegulatoryNotice•Fordetails,refertoGuides&Manualsathttp://support.lenovo.com.FirstEdition(July2016)©CopyrightLenovo2016.LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS‐35F‐05925.
iContentsChapter 1. Getting to know your computer ......................................... 1Topview.....................................................................................................................1Left‐sideview............................................................................................................5Right‐sideview..........................................................................................................8Bottomview.............................................................................................................10Chapter 2. Starting to use Windows 10 .............................................11Configuringtheoperatingsystemforthefirsttime....................................................................................................................11Operatingsysteminterfaces..................................................................................11Puttingthecomputertosleeporshuttingitdown......................................................................................................................15Connectingtoawirelessnetwork........................................................................17GethelpfromWindows.........................................................................................18Chapter 3. Lenovo OneKey Recovery system ................................... 19Chapter 4. Troubleshooting ................................................................ 21Frequentlyaskedquestions...................................................................................21Troubleshooting......................................................................................................24Trademarks ..........................................................................................27
1Chapter 1. Getting to know your computerTop view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - fcdeab bgNote: Thedashedareasindicatepartsthatarenotvisibleexternally.Attention:•Donotopenthedisplaypanelbeyond180degrees.Whenclosingthedisplaypanel,becarefulnottoleavepensoranyotherobjectsinbetweenthedisplaypanelandthekeyboard.Otherwise,thedisplaypanelmaybedamaged.
aIntegrated cameraUsethecameraforvideocommunication.bBuilt-in microphoneCapturesoundwhichcanbeusedforvideoconferencing,voicenarration,oraudiorecording.cComputer display TheLCDdisplaywithLEDbacklightprovidesbrilliantvisualoutput.dWireless LAN antennasConnecttoawirelessLANadaptertosendandreceivewirelessradiosignals.eVentilation slots Dissipateinternalheat.Note: Makesurethatnoneoftheventilationslotsareblocked,orelseoverheatingofthecomputermayoccur.fTouch pad Thetouchpadfunctionsasaconventionalmouse.Touchpad:Tomovethepointeronthescreen,slideyourfingertipoverthepadinthedirectioninwhichyouwantthepointertomove.Touchpadbuttons:Thefunctionsoftheleft/rightsidecorrespondtothoseoftheleft/rightmousebuttononaconventionalmouse.Note: Youcanenable/disablethetouchpadbypressingF6().gPower Key Pressthiskeytoturnon/offthecomputer.Whenthecomputerison,pressandholdthiskeyformorethan1second,thecomputerwillentersleepmode,pressandholditformorethan4seconds,thecomputerwillbeturnedoff.Chapter 1. Getting to know your computer2
Chapter 1. Getting to know your computer3Using the keyboardHotkeysYoucanaccesscertainsystemsettingsquicklybypressingtheappropriatehotkeys.Mutes/unmutesthesound. Enables/disablesairplanemode.Decreasesthevolumelevel. Enables/disablescamera.Increasesthevolumelevel. Locks/unlockstheLCDscreen.Enables/disablesmicrophone.Enablestheexternalprojectorordanglestheexternaldisplay.Refreshespage. Decreasesdisplaybrightness.Enables/disablesthetouchpad.Increasesdisplaybrightness.Note: IfyouchangedtheHotkeyModefromEnabledtoDisabledintheBIOSsetuputility,youwillneedtopresstheFnkeyincombinationwiththeappropriatehotkey.
Chapter 1. Getting to know your computer4Function key combinationsThroughtheuseofthefunctionkeys,youcanchangeoperationalfeaturesinstantly.Tousethisfunction,pressandholdFna;thenpressoneofthefunctionkeysb.abbSCBPThefollowingdescribesthefeaturesofeachfunctionkey.Fn + B: Activatesthebreakfunction.Fn + P: Activatesthepausefunction.Fn + C: Enables/Disablesthescrolllock.Fn + S: Activatesthesystemrequest.Fn + Space (on select models):Adjuststhekeyboardbacklight(enabledimdisable).
Chapter 1. Getting to know your computer5Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - acbdeaAC power adapter jackConnectstotheACpoweradapter.bBattery/Charging status indicatorAC power adapter statusIndicator status MeaningDisconnectedOff Thecomputerisinsleepmodeorturnedoff;Thebatteryhasmorethan20%charge.Solidamber Thebatteryhasbetween5%and20%charge.Fastblinkingamber Thebatteryhasbetween1%and5%charge.ConnectedSlowblinkingamber Thebatteryisbeingcharged.Whenbatterychargereaches20%,theblinkingcolorchangestowhite.Slowblinkingwhite Thebatteryhasbetween20%and80%chargeandisstillcharging.Whenthebatteryreaches80%chargethelightwillstopblinking.SolidwhiteThebatteryhasmorethan80%charge,chargingwillcontinueuntilthebatteryisfullycharged.
cUSB 3.0 port ConnectstoUSBdevices.Note: Fordetails,see“ConnectingUSBdevices”onpage7.dCombo audio jackConnectstoheadsets.•Thecomboaudiojackdoesnotsupportconventionalmicrophones.•Therecordingfunctionmaynotbesupportedifthird‐partyheadphonesorheadsetsareconnected,duetodifferentindustrystandards.eNovo button Whenthecomputerisoff,pressthisbuttontostarttheLenovoOneKeyRecoverysystemortheBIOSsetuputility,ortoenterthebootmenu.Chapter 1. Getting to know your computer6Notes:
Chapter 1. Getting to know your computer7Connecting USB devicesYoucanconnectaUSBdevicetoyourcomputerbyinsertingitsUSBplug(TypeA)intotheUSBportonyourcomputer.ThefirsttimeyouplugaUSBdeviceintoaparticularUSBportonyourcomputer,Windowsautomaticallyinstallsadriverforthatdevice.Afterthedriverhasbeeninstalled,youcandisconnectandreconnectthedevicewithoutperforminganyadditionalsteps.Note: Typically,Windowsdetectsanewdeviceafterithasbeenconnected,andtheninstallsthedriverautomatically.However,somedevicesmayrequireyoutoinstallthedriverbeforeconnecting.Checkthedocumentationprovidedbythedevice’smanufacturerbeforeconnectingthedevice.BeforedisconnectingaUSBstoragedevice,makesureyourcomputerhasfinishedtransferringdatatothatdevice.ClicktheSafelyRemoveHardwareandEjectMediaiconintheWindowsnotificationareatoremovethedevicebeforedisconnecting.Note: IfyourUSBdeviceusesapowercord,connectthedevicetoapowersourcebeforeconnectingit.Otherwise,thedevicemaynotberecognized.
Chapter 1. Getting to know your computer8Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ab cdaPower status indicator Indicator Indicator status MeaningPower status indicatorOn(solidwhite) Thecomputerispoweredon.Blinking Thecomputerisinsleepmode.Off Thecomputerispoweredoff.bMemory card slot Insertmemorycards(notsupplied)here.Note: Fordetails,see“Usingmemorycards(notsupplied)”onpage9.cUSB 3.0 port ConnectstoUSBdevices.•Ifthebatterychargeismorethan20%,theUSBportwitha marksupportschargingofanexternalUSBdevice,evenwhenthecomputerisnotconnectedtopower.•Fordetails,see“ConnectingUSBdevices”onpage7.dMicro HDMI port ConnectstodeviceswithMicroHDMIinputsuchasaTVoradisplay.Notes:
Chapter 1. Getting to know your computer9Using memory cards (not supplied) Yourcomputersupportsthefollowingtypesofmemorycards:•SecureDigital(SD)card•SecureDigitalHighCapacity(SDHC)card•SDeXtendedCapacity(SDXC)card• MultiMediaCard(MMC)•Insertonlyonecardintheslotatatime.•ThiscardreaderdoesnotsupportSDIOdevices(e.g.,SDIOBluetooth,etc.).Inserting a memory cardInsertthememorycarduntilittouchesthebottomoftheslot.Removing a memory cardGentlypullthememorycardoutofthememorycardslot.Note: Beforeremovingthememorycard,disableitbyusingtheWindowssafelyremovehardwareandejectmediautilitytoavoiddatacorruption.Notes:
Chapter 1. Getting to know your computer10Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ab baVentilation slots Dissipateinternalheat.Note: Makesurethatnoneoftheventilationslotsareblocked,orelseoverheatingofthecomputermayoccur.bSpeakers Provideaudiooutput.
11Chapter 2. Starting to use Windows 10Configuring the operating system for the first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Youmayneedtoconfiguretheoperatingsystemwhenitisfirstused.Theconfigurationprocessmayincludetheproceduresbelow:• Acceptingtheenduserlicenseagreement•ConfiguringtheInternetconnection•Registeringtheoperatingsystem• CreatingauseraccountOperating system interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The return of the Start menuWindows10comeswithapowerfulandusefulstartmenu.Toopenthestartmenu,dooneofthefollowing:• SelecttheStartbuttoninthelower‐leftcorner,theStartmenuisdisplayed.•PresstheWindowskeyonthekeyboard.
Chapter 2. Starting to use Windows 1012ThepowerbuttonisontheStartmenu,clickityoucanchoosetoshutdownorrestartthecomputer,orputthecomputerintosleepmode.ThroughtheStartmenu,youcanlocatealltheinstalledappsorviewthefrequentlyusedapps.
Chapter 2. Starting to use Windows 1013The ACTION CENTERSelecttheACTIONCENTERicon onthetaskbarandtheACTIONCENTERisdisplayed.FromtheACTIONCENTER,youcanexamineimportantnotificationsfromWindowsandyourapps.Moreover,youcanchangecommonsettingsquickly.Task View in taskbarInWindows10,youcanaddanewdesktopandswitchbetweendifferentdesktops.Toaddanewdesktop,dothefollowing:• ClicktheTaskViewicon inthetaskbararea.
Chapter 2. Starting to use Windows 1014•ClickNewdesktop.Toswitchbetweendesktops,clicktheTaskViewicon,thenselectyourdesireddesktop.
Chapter 2. Starting to use Windows 1015Putting the computer to sleep or shutting it down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Whenyouhavefinishedworkingwithyourcomputer,youcanputittosleeporshutitdown.Putting your computer to sleepIfyouwillbeawayfromyourcomputerforonlyashorttime,putthecomputertosleep.Whenthecomputerisinsleepmode,youcanquicklywakeittoresumeuse,bypassingthestartupprocess.Toputthecomputertosleep,dooneofthefollowing:•Closethedisplaylid.•Pressthepowerkey.•Movethecursortothelower‐leftcorner,andthenselecttheStartbutton.SelectPower Sleep.Note: Putyourcomputertosleepbeforeyoumoveit.Movingyourcomputerwhiletheharddiskdriveisspinningcandamagetheharddisk,causinglossofdata.Towakethecomputer,dooneofthefollowing:•Pressanykeyonthekeyboard.•Pressthepowerkey.
Chapter 2. Starting to use Windows 1016Shutting down the computerIfyouarenotgoingtouseyourcomputerforalongtime,shutitdown.Toshutdownyourcomputer,dooneofthefollowing:•Movethecursortothelower‐leftcorner,andthenselecttheStartbutton.SelectPower Shutdown.•Right‐clicktheStartbuttoninthelower‐leftcornerandselectShutdownorsignoutShutdown.
Chapter 2. Starting to use Windows 1017Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - Enabling wireless connectionToenablewirelessfunctions,dooneofthefollowing:• ClicktheACTIONCENTERiconinthenotificationarea,andthendeselectAirplanemode.•Presstodisableairplanemode.• ClickSettings Network&InternetAirplanemodetoopenthenetworkconfigurationpage.ThentoggletheairplanemodeswitchtoOff.Connecting to a wireless networkAfterwirelesshasbeenenabled,thecomputerwillautomaticallyscanforavailablewirelessnetworksanddisplaytheminthewirelessnetworklist.Toconnecttoawirelessnetwork,clickthenetworknameinthelist,andthenclickConnect.Note: Somenetworksrequireanetworksecuritykeyorpassphraseforconnection.Toconnecttooneofthosenetworks,askthenetworkadministratorortheInternetserviceprovider(ISP)forthesecuritykeyorpassphrase.
Chapter 2. Starting to use Windows 1018Get help from Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Ifyouhaveaproblemwiththeoperatingsystem,seetheWindowsGetStartedapp.Toopenit,dothefollowing:•Movethecursortothelower‐leftcorner,andthenselecttheStartbutton.SelectGetStartedfromAllapps.
19Chapter 3. Lenovo OneKey Recovery systemTheLenovoOneKeyRecoverysystemissoftwaredesignedtobackupandrestoreyourcomputer.Youcanuseittorestorethesystempartitiontoitsoriginalstatusincaseofasystemfailure.Youcanalsocreateuserbackupsforeasyrestorationasrequired.•IfyourcomputerispreinstalledwithaGNU/Linuxoperatingsystem,OneKeyRecoverysystemisnotavailable.•ToutilizethefeaturesoftheOneKeyRecoverysystem,yourharddiskalreadyincludesahiddenpartitionbydefaulttostorethesystemimagefileandtheOneKeyRecoverysystemprogramfiles.Thisdefaultpartitionishiddenforsecurityreasons,whichexplainswhytheavailablediskspaceislessthanthestatedcapacity.Backing up the system partitionYoucanbackupthesystempartitiontoanimagefile.Thisimagefilecanbeusedtorestorethesystempartition.Tobackupthesystempartition:1InWindows,presstheNovobuttonordouble‐clickOneKeyRecoveryicontostarttheLenovoOneKeyRecoverysystem.2ClickSystemBackup.3Selectaback‐uplocationandclickNexttostartthebackup.•Youcanchooseaback‐uplocationonthelocalharddiskdriveoranexternalstoragedevice.•RemovetheremovableharddiskdrivebeforestartingtheLenovoOneKeyRecoverysystem.Otherwise,datafromtheremovableharddiskdrivemightbelost.•Theback‐upprocessmaytakeawhile.•Theback‐upprocessisonlyavailablewhenWindowscanbestartednormally.Notes:Notes:
Chapter 3. Lenovo OneKey Recovery system20RestoringYoucanchoosetorestorethesystempartitiontoitsoriginalstatusortoapreviouslycreatedback‐uppoint.Torestorethesystempartition:1InWindows,presstheNovobuttonordouble‐clickOneKeyRecoveryicontostarttheLenovoOneKeyRecoverysystem.2ClickSystemRecovery.Thecomputerwillrestarttotherecoveryenvironment.3Followtheon‐screeninstructionstorestorethesystempartitiontoitsoriginalstatusortoapreviouslycreatedback‐uppoint.•Therecoveryprocessisirreversible.Makesuretobackupanydatayouwishtosaveonthesystempartitionbeforestartingtherecoveryprocess.•Therecoveryprocessmaytakeawhile.SobesuretoconnecttheACpoweradaptertoyourcomputerduringtherecoveryprocess.•TheaboveinstructionsshouldbefollowedwhenWindowscanbestartednormally.IfWindowscannotbestarted,thenfollowthestepsbelowtostarttheLenovoOneKeyRecoverysystem:1Shutdownthecomputer.2PresstheNovobutton.FromtheNovoButtonMenu,selectSystemRecoveryandpressEnter.Notes:
21Chapter 4. TroubleshootingFrequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Thissectionlistsfrequentlyaskedquestionsbycategory.Finding informationWhatsafetyprecautionsshouldIfollowwhenusingmycomputer?TheLenovoSafetyandGeneralInformationGuidewhichcamewithyourcomputercontainssafetyprecautionsforusingyourcomputer.Readandfollowalltheprecautionswhenusingyourcomputer.WherecanIfindthehardwarespecificationsformycomputer?Youcanfindhardwarespecificationforyourcomputerontheprintedflyerswhichcamewithyourcomputer.WherecanIfindwarrantyinformation?Forthewarrantyapplicabletoyourcomputer,includingthewarrantyperiodandtypeofwarrantyservice,seetheLenovolimitedwarrantyflyerthatcamewithyourcomputer.Drivers and preinstalled softwareWherearetheinstallationdiscsforLenovopreinstalledsoftware(desktopsoftware)?YourcomputerdoesnotcomewithinstallationdiscsforLenovopreinstalledsoftware.Ifyouneedtoreinstallanypreinstalledsoftware,youcanfindtheinstallationprogramontheDpartitionofyourharddisk(forselectmodels,ontheCpartition).Ifyoucannotfindtheinstallationprogramthere,youcanalsodownloaditfromtheLenovoconsumersupportwebsite.WherecanIfinddriversforthevarioushardwaredevicesofmycomputer?IfyourcomputerispreinstalledwithaWindowsoperatingsystem,LenovoprovidesdriversforallthehardwaredevicesthatyouneedontheDpartitionofyourharddisk(forselectmodels,ontheCpartition).YoucanalsodownloadthelatestdevicedriversfromtheLenovoconsumersupportwebsite.
Chapter 4. Troubleshooting22Lenovo OneKey Recovery systemWherearetherecoverydiscs?Yourcomputerdidnotcomewithrecoverydiscs.UsetheLenovoOneKeyRecoverysystemifyouneedtorestorethesystemtoitsfactorystatus.WhatcanIdoiftheback‐upprocessfails?Ifyoucanstartthebackupbutitfailsduringtheback‐upprocess,trythefollowingsteps:1Closeallopenprograms,andthenrestarttheback‐upprocess.2Checktoseeifthedestinationmediaisdamaged.Selectanotherpathandthentryagain.WhendoIneedtorestorethesystemtoitsfactorystatus?Usethisfeaturewhentheoperatingsystemfailstostartup.Ifthereiscriticaldataonthesystempartition,backitupbeforestartingrecovery.BIOS setup utilityWhatistheBIOSsetuputility?TheBIOSsetuputilityisROM‐basedsoftware.Itdisplaysbasiccomputerinformationandprovidesoptionsforsettingbootdevices,security,hardwaremode,andotherpreferences.HowcanIstarttheBIOSsetuputility?TostarttheBIOSsetuputility:1Shutdownthecomputer.2PresstheNovobuttonandthenselectBIOSSetup.HowcanIchangethebootmode?Therearetwobootmodes:UEFIandLegacySupport.Tochangethebootmode,starttheBIOSsetuputilityandsetbootmodetoUEFIorLegacySupportonthebootmenu.WhendoIneedtochangethebootmode?ThedefaultbootmodeforyourcomputerisUEFImode.Ifyouneedtoinstallalegacyoperatingsystem,suchasWindows,LinuxorDos,etc(thatis,anyoperatingsystembeforeWindows8)onyourcomputer,youmustchangethebootmodetoLegacySupport.Thelegacyoperatingsystem,suchasWindows,LinuxorDos,etccannotbeinstalledifyoudonʹtchangethebootmode.
Chapter 4. Troubleshooting23Getting helpHowcanIcontactthecustomersupportcenter?See“Chapter3.Gettinghelpandservice”ofLenovoSafetyandGeneralInformationGuide.
Chapter 4. Troubleshooting24Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Display problemsWhen I turn on the computer, nothing appears on the screen.•Ifthescreenisblank,makesurethat:‐TheACpoweradapterisconnectedtothecomputer,andthepowercordispluggedintoaworkingelectricaloutlet.‐Thecomputerpowerison.PressthePowerkeyagainforconfirmation.•Iftheseitemsaresetcorrectly,andthescreenremainsblank,havethecomputerserviced.When I turn on the computer, only a white cursor appears on a blank screen. •Restorebacked‐upfilestoyourWindowsenvironmentortheentirecontentsofyourharddisktoitsoriginalfactorycontentsusingtheLenovoOneKeyRecoverysystem.Ifyoustillseeonlythecursoronthescreen,havethecomputerserviced.The screen goes blank while the computer is on.•Yourpowermanagementisenabled.Dooneofthefollowingtoresumefromsleepmode:‐Pressanykeyonthekeyboard.‐PressthePowerkey.Sleep problemsThe critical low-battery error message appears, and the computer immediately turns off.•Thebatterypowerisgettinglow.ConnecttheACpoweradaptertothecomputer.The computer enters sleep mode immediately after Power-on.•Makesurethat:‐Thebatteryischarged.‐Theoperatingtemperatureiswithintheacceptablerange.See“Chapter2.UseandcareInformation”intheLenovoSafetyandGeneralInformationGuide.Note: Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
The computer does not return from sleep mode and the computer does not work. •Ifyourcomputerisinsleepmode,connecttheACpoweradaptertothecomputer,thenpresstheWindowsbuttonorthePowerkey.•Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemhasstoppedresponding,andyoucannotturnoffthecomputer;resetthecomputer.Unsaveddatamaybelost.Toresetthecomputer,pressandholdthePowerkeyforeightsecondsormore.Ifthecomputerstilldoesnotreset,removetheACpoweradapter.Display panel problemsThe screen is blank. •Dothefollowing:‐IfyouareusingtheACpoweradapterorthebattery,andthebatterystatusindicatorison,pressF12()tomakethescreenbrighter.‐Ifthepowerindicatorisblinking,pressthePowerkeytoresumefromsleepmode.‐Iftheproblempersists,followthesolutioninthenextproblem“Thescreenisunreadableordistorted.”The screen is unreadable or distorted.•Makesurethat:‐Thescreenresolutionandcolorqualityarecorrectlyset.‐Themonitortypeiscorrect.Incorrect characters appear on the screen.•Istheoperatingsystemorprogramsinstalledcorrectly?Iftheyareinstalledandconfiguredcorrectly,havethecomputerserviced.Sound problemsNo sound can be heard from the speakers even when the volume is turned up.•Makesurethat:‐TheMutefunctionisoff.‐Thecomboaudiojackisnotbeingused.‐Speakersareselectedastheplaybackdevice.Chapter 4. Troubleshooting25
Battery problemsYour computer shuts down before the battery status indicator shows empty.-or-Your computer operates after the battery status indicator shows empty.•Rechargethebattery.Other problemsYour computer does not respond.•Toturnoffyourcomputer,pressandholdthePowerkeyforeightsecondsormore.Ifthecomputerstilldoesnotrespond,removetheACpoweradapter.•Yourcomputermightlockwhenitenterssleepmodeduringacommunicationoperation.Disablethesleeptimerwhenyouareworkingonthenetwork.The connected external device does not work. •DonotconnectordisconnectanyexternaldevicecablesotherthanUSBwhilethecomputerpowerison.Otherwise,youmightdamageyourcomputer.•Whenusinghighpowerconsumptionexternaldevices,suchasanexternalUSBopticaldrive,useanexternaldevicepoweradapter.Otherwise,thedevicemaynotberecognized,orthesystemmayshutdownasaresult.Chapter 4. Troubleshooting26
27TrademarksThefollowingtermsaretrademarksorregisteredtrademarksofLenovointheUnitedStates,othercountries,orboth.LenovoOneKeyMicrosoftandWindowsaretrademarksofMicrosoftCorporationintheUnitedStates,othercountries,orboth.Othercompany,products,orservicenamesmaybetrademarksorservicemarksofothers.
en-USRev. AA00©Lenovo China 2016

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