Ingenico MOB85 Moby/X500 Mobile Payment Terminal User Manual

Roam Data Inc. Moby/X500 Mobile Payment Terminal Users Manual

Users Manual

USER GUIDEUSER GUIDE IngenicoMoPhone:+1.88bileSolutions–88.589.5885–101FederalStt,7thFloorBosMobston,MA02110by/8500
R020VersRevisDate2017/5 WeregiveyinstalWARRInordMobyMobyphoneFailurrespoUnpFollowTheMo000005172/10CsionContsion NewRel5/161.0 ecommendyouthenelationandmRANTY/SECdertobenesecuritywiththeauthoriy/8500isbatty/8500canbecharger.retocomplonsibility.packingwingitemsaoby/8500CaReaderCopyright©2017trolInforw easeReCr thatyoureecessaryinfomaintenanceCURITYefitfromthy,weaskyoeproduct,ezedperson.terypowerebechargedywiththesareincludedrdROAMDatarmationevisionsRbeateS eadthisinstormationabeofyourMoeproduct‐routouseoentrustingmed,useonlywiththeµUseinstructiointheMobyµUSBcableRevised byRbtevinJtallationguidboutusageoby/8500carrelatedguaronlyaccessomaintenanceROAMpartsUSBcablecoonswillvoidy/8500box:TeReviewed byJimdebeforeu,safetyprerdreader.ranteeandtoriesdeliveroperationssforreplaceonnectedtodthemanuThisUserguRemark N/A use.Itwillecautions,torespectedinboxonlytoanment:oamobileufacturer’suide
R020SecuUponoftheregulaYousthereportsotherunautbehavYourwillretheremessaBattMobyuser.• O• Mm• DWarninstru 000005173/10Curityofyreceiptofyeequipmentarly.shouldchecisnoevideonyourrearpartofyouthorizedmoviorofindivireaderdeteepeatedlyflaeaderwillnoage,youshoteryy/8500isfittnlyusecharMoby/8500camobilephoneonotattemningRiskofenotdisasnotthrouctions.Copyright©2017yourMobyourcardreat.Itisstronk,forexamenceofunusaderorassourreader.odificationsidualsthathectsany“tamashthemesotbepossibouldcontacttedwithalirgerswithraanbechargecharger.mpttoopentexplosionifssemble.DoowinwaterROAMDataby/8500aderyoushoglyadvisedmple:thatthsualwiresthociatedequiSuchchecktoyourcahaveaccesstmperedstatsage”Alertble.Ifyouotourhelpdethiumbatteatingthatmedwiththethereader.batteryisrenotshort‐cr.Disposeuouldcheckfthatthesechekeypadishathavebepment,theswouldprordreader,atoyourreadte”.IftherInterruptionobservetheskimmediaterywhichisatchthepowµUSBcableeplacedbyacircuit.Donusedbatterforsignsoftchecksarepsfirmlyinpeenconnectchipcardslovidewarniandothersder.readeristamn!”andfurt“AlertIntetely.notaccessiwerratings.connectedanincorrectotdisposeiriesaccordintamperingperformedplace;thattedtoanyot,oranyngofanysuspiciousmpered,itheruseofrruption!”bletothetoattype.Doinfire.Dongtothe
R020Char Befom AchchMobMobypoweUsagONTopoOFFMobylongpREBOIfareonthetheRe000005174/10Crgingeforeusingorabout3homA.batteryindihargelevelohangestochby/8500Cy/8500allowerful&securgeoweronthey/8500powepresstheReOOTbootisrequebottomofesetbuttonCopyright©2017thereaderfoursviaaUSicatorisproofthebatterharging.CardReawsmerchantrePOSsolutreaderpressersoffoniedbuttontouired,unplugfthedevice..ROAMDataforthefirsttSBportwallvidedonthery.Whencodertstoconvertion.stheGreenitsownafteoturnitOFF.gallcables,Youwillnetime,itrequchargerpowereader’sdinnectedtoatasmartphButton.eratime.A.thenpressedapinortuirestobechweroutputisplay,indicaacharger,thoneoratabAlternativelyresetbuttotipofapenthargedof450atingthehesymbolbletintoay,youcanonpresenttoengage
R020CAUTBLUETBluetodiscovPairindone1.2.3.4.5.6.Conneitwill000005175/10CTIONRebootdata.MTOOTHPAIRoothisenaverableallthg:PairingofromthemoOpentheTaponthTaponSeTaponBluIfBluetooTapon‘Paectivity:OncautomaticaIconisshIconisshThepairperformreader.YsystemBCopyright©2017usingtherakesureyouRINGANDCbledassoohetime.ofMoby/85obileappthmobileappeMenuiconettingsuetoothReaothonyourdairaNewRecetheMobyllyconnecttownwhentownwhentringofMobedfromthYouwillnotBluetoothSeROAMDatarebootswitcuhavefinishONNECTIONonasthere00withyouatcomeswnonthetopadersdeviceisOFeader’tostay/8500ispatoyourmobthereaderisthereaderisby/8500withemobileatbeabletoettings.chmaycaushedoperatioNeaderisturnurmobilepithit:leftcorner.F,turnitONartthepairiniredtoyoubileappdurisnotconnecsconnectedhyourmobpplicationtpairtheapselossofaonbeforeit.nedon.Mohone/tabletN.ngprocess.mobilephongsubsequectedviaBlueviaBluetoobiledevicehthatcomesppfromyoupplicationoby/8500istmustbeone/tablet,entuse.etooth.oth.hastobewiththeurdevice’s
R020CardSwipi Insert Tappi 000005176/10CdreadingngacardInsertthereader,maSwipethforoptimtingachipcaChipCardthechipfangacontacContactlecantapcloTappingandtheMCopyright©2017gecardmanuagstripe‐fachecardwithmumreadingardsshouldbeacingupandtlesscard/mssAntennaosetothefaworksbestMoby/8500iROAMDatauallyintheingup,asillhconstantsgaccuracy.einsertedindintothecamobiledeviceislocatedaraceofthesctwhenthedislessthan1swipingsloustratedbespeed,notttothereadardreadersleroundtheLCcreentoperdistancebet1.5inches.otatthetolow.ooslownoterasillustraot.CDscreen.Crformtransaweenthecaopofthettoofast,ated,withCustomersaction.ard/phone
R02000005177/10Copyright©2017ROAMDataMaintenanceFirstofall,unplugallcablesfromthereader.Goodrulesforpropercleaningofthereaderare: Donotcleantheelectricalconnections. Donotuseinanycasesolvents,detergents,alcoholicorabrasiveproductsasthosematerialswilldamagetheplasticorelectricalcontacts. Avoidexposingthereadertodirectsunlight. Donotinsertanythingbutcardsintothesmartcardreaderslot.TroubleshootingMoby/8500doesnotturnon: Batterylevelistoolow. ChecktheUSBconnection. CheckthatthewallplugPSUisfullyinsertedintheelectricalsocket.IfMoby/8500failstoestablishBluetoothConnectionwithyourmobileapp: CheckifMoby/8500ispairedtoyourmobiledeviceusingthemobileapp. CheckifBluetoothonyourmobiledeviceinON. Unpairthereaderfromyourmobiledevice’ssystemBluetoothSettings,andpairthereaderagainfromyourmobileapp(refertothepairinguserguide). Seektechnicalsupport.MakesurethepairingofMoby/8500withthedeviceisdonefromthemobilepaymentapplicationandnotthedevice’ssystemsettings.Cardsarenotread Checkthatthemagneticcardisswipedcorrectly(withmagneticstripeinsertedintotheslot&facingtowardsthekeypad). Swipeagainthecardwithaconstantmovement. Checkthatthemagneticstripeisnotdamaged,groovedorcracked. Makesureyouhaveinsertedcorrectlythesmartcardintothesmartcardreaderandthatthecardhasbeenremovedafterthetransaction.
R02000005178/10Copyright©2017ROAMDataOperation&StorageOperatingconditionsOperatingtemperature+0°Cto+50°C(charging),+0°Cto+45°C(standalone)Connections MicroUSBBlink(5v500mA)StorageconditionsStoragetemperaturefrom‐10°Cto+70°CMaxrelativehumidity5to90%,non‐condensingat40°CoperationalEnvironment(WEEE,BatteriesandPackaging)ThisproductislabeledinaccordancewithEuropeanDirectives2002/96/ECconcerningWasteElectricalandElectronicEquipment(WEEE)and2006/66/ECconcerningBatteriesandAccumulators.Thoseprovisionsarerequiringproducersandmanufacturerstobecomeliablefortake‐back,treatmentandrecyclinguponendoflifeofequipmentandbatteries.TheassociatedsymbolmeansthatWEEEandwastebatteriesmustnotbethrownawaybutcollectedseparatelyandrecycled.ROAMensuresthatefficientcollectionandrecyclingschemesareset‐upforWEEEandbatteriesaccordingtothelocalregulationofyourcountry.Pleasecontactyourresellerformoredetailedinformationaboutthecompliancesolutioninplacefordisposingofyouroldproductandusedbatteries.Packagingwastemustalsobecollectedseparatelytoensureaproperdisposalandrecycling.Pleasenotethatproperrecyclingoftheelectricalandelectronicequipmentandwastebatterieswillensuresafetyofhumanhealthandenvironment.
R02000005179/10Copyright©2017ROAMDataAnyChangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation. Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:—Reorientorrelocatethereceivingantenna.—Increasetheseparationbetweentheequipmentandreceiver.—Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.—Consultthedealeroranexperiencedradio/TVtechnicianforhelp.SARtestsareconductedstandardoperatingpositionsacceptedbytheFCCwiththedevicetransmittingatitshighestcertifiedpowerlevelinalltestedfrequencybands,althoughtheSARisdeterminedatthehighestcertifiedpowerlevel,theactualSARleveloftheproductwhileoperatingcanbewellbelowthemaximumvalue.Beforeanewdeviceisavailableforsaletothepublic,itmustbetestedandcertifiedtotheFCCthatitdoesnotexceedtheexposurelimitestablishedbytheFCC,TestsforeachDeviceareperformedinpositionsandlocationsasrequiredbytheFCC.Non‐compliancewiththeaboverestrictionsmayresultinviolationofRFexposureguidelines.ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolledenvironment.Thistransmittermustnotbeco‐locatedoroperatinginconjunctionwithanyotherantennaortransmitter.
R020000051710/10Copyright©2017ROAMData “ThisDocumentisCopyright©2017byROAM.ROAMretainsfullcopyrightownership,rightsandprotectioninallmaterialcontainedinthisdocument.Therecipientcanreceivethisdocumentontheconditionthathewillkeepthedocumentconfidentialandwillnotuseitscontentsinanyformorbyanymeans,exceptasagreedbeforehand,withoutthepriorwrittenpermissionofROAM.Moreover,nobodyisauthorizedtoplacethisdocumentatthedisposalofanythirdpartywithoutthepriorwrittenpermissionofROAM.Ifsuchpermissionisgranted,itwillbesubjecttotheconditionthattherecipientensuresthatanyotherrecipientofthisdocument,orinformationcontainedtherein,isheldresponsibletoROAMfortheconfidentialityofthatinformation.Carehasbeentakentoensurethatthecontentofthisdocumentisasaccurateaspossible.ROAMhoweverdeclinesanyresponsibilityforinaccurate,incompleteoroutdatedinformation.Thecontentsofthisdocumentmaychangefromtimetotimewithoutpriornotice,anddonotcreate,specify,modifyorreplaceanyneworpriorcontractualobligationsagreeduponinwritingbetweenROAMandtheuser.ROAMisnotresponsibleforanyuseofthisdevicewhichwouldbeinconsistentwiththepresentdocument.Alltrademarksusedinthisdocumentremainthepropertyoftheirrightfulowners.”YourcontactROAMData,101FederalSt,7thFl,Boston02210Phone:+1.888.589.5885Fax:+1.617.904.0151Email:info@roamdata.com*MOBY/8500-IM-03.02*

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