Huawei Technologies HG552A ADSL+ Wireless (b/g) User Manual MAnual

Huawei Technologies Co.,Ltd ADSL+ Wireless (b/g) MAnual

MAnual

EchoLife HG552a Home Gateway User Guide HUAWEI TECHNOLOGIES CO., LTD.
EchoLife HG552a Home Gateway V100R001 User Guide Issue 02 Date 2009-05-26 Part Number 202150 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any assistance, please contact our local office or company headquarters. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.comEmail: terminal@huawei.com Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. The product described in this manual may include copyrighted software of Huawei Technologies Co., Ltd and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders under licenses. Trademarks and Permissions , , and are trademarks or registered trademarks of Huawei Technologies Co., Ltd. Other trademarks, product, service and company names mentioned are the property of their respective owners. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Notice Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers, thus the descriptions herein may not exactly match the product or its accessories you purchase. Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation. NO WARRANTY THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS. Import and Export Regulations Customers shall comply with all applicable export or import laws and regulations and will obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.
Federal Communications Commission (FCC) Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital Device, pursuant to Part 15 of the FCC rules. Safety Precaution The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons. Channel This equipment marketed in USA is restricted by firmware to only operate on 2412~2462MHz channel 01~11.
EchoLife HG552a Home Gateway User Guide Contents Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. i Contents 1 Safety Precautions ................................................................................................ 1-1 2 Product Overview ................................................................................................. 2-1 2.1 Product Features.......................................................................................................... 2-1 2.2 Network Application................................................................................................... 2-2 2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3 2.3.1 Indicators......................................................................................................... 2-3 2.3.2 Interfaces and Buttons..................................................................................... 2-2 2.4 System Requirements.................................................................................................. 2-3 3 Product Installation.............................................................................................. 3-1 3.1 Selecting the Installation Position ............................................................................... 3-1 3.2 Connecting the Cables................................................................................................. 3-1 4 Configuring the HG552a ..................................................................................... 4-1 4.1 Accessing the Web Configuration Page ...................................................................... 4-1 4.2 Changing the Administrator Password........................................................................ 4-1 5 Data Services ......................................................................................................... 5-2 5.1 Introduction................................................................................................................. 5-2 5.2 Configuring the PPPoE Mode ..................................................................................... 5-2 5.2.1 Getting Started ................................................................................................ 5-2 5.2.2 Configuring the PPPoE Mode for the WAN Interface .................................... 5-3 5.2.3 Configuring the Work Parameters of the LAN Interface ................................ 5-3 5.3 Configuring the Bridge Mode ..................................................................................... 5-4 5.3.1 Getting Started ................................................................................................ 5-4 5.3.2 Configuring the Bridge Mode for the WAN Interface .................................... 5-4 5.3.3 Creating a PPP Dialup Connection on the PC ................................................. 5-5 6 Voice Services........................................................................................................ 6-1 6.1 Introduction................................................................................................................. 6-1 6.2 Voice Service Configuration ....................................................................................... 6-1 6.2.1 Networking ..................................................................................................... 6-1 6.2.2 Getting Started ................................................................................................ 6-2 6.2.3 Configuration Procedure ................................................................................. 6-3
Contents EchoLife HG552a Home Gateway User Guide ii Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7 Wireless Services .................................................................................................. 7-1 7.1 Introduction................................................................................................................. 7-1 7.2 Wireless Service Configuration................................................................................... 7-1 7.3 Configuring the MSSID Service ................................................................................. 7-1 7.3.1 Function .......................................................................................................... 7-1 7.3.2 Configuration Steps......................................................................................... 7-2 7.3.3 Connecting the PC with the HG552a Through the Wireless Network ............ 7-2 8 FAQs........................................................................................................................ 8-1 8.1 How can I configure a computer to use a static IP address?........................................ 8-1 8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2 8.3 What can I do if the terminal cannot access the Internet through a wireless network adapter? ............................................................................................................................. 8-3 8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless network adapter or if the WLAN connection is unsteady?................................................ 8-4 8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot access the WLAN?............................................................................................................ 8-5 8.6 Is there any restriction on the number of the computers that access a WLAN through wireless network adapters?................................................................................................ 8-5 8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5 8.8 What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted?................................................................ 8-6 8.9 What can I do if noises exist during telephone calls?.................................................. 8-6 8.10 After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? .................................................................. 8-6
EchoLife HG552a Home Gateway User Guide Figures Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. iii Figures Figure 2-1 Network application of the HG552a ............................................................... 2-2 Figure 2-2 Indicators ........................................................................................................ 2-3 Figure 2-3 Interfaces and buttons ..................................................................................... 2-2 Figure 3-1 Connecting the HG552a.................................................................................. 3-2 Figure 6-1 Network model of voice services.................................................................... 6-2 Tables Table 2-1 Description of the elements for the network application diagram ..................... 2-3 Table 2-2 Meanings of the indicators ................................................................................ 2-3 Table 2-3 Functions of the interfaces and buttons ............................................................. 2-2 Table 5-1 Work mode of the WAN interface ..................................................................... 5-2 Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2 Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4 Table 6-1 Description of the equipment in voice service networking................................ 6-2 Table 6-2 Configuration information to be collected before configuring voice services... 6-2 Table 7-1 Configuration information to be collected before configuring wireless service 7-1
EchoLife HG552a Home Gateway User Guide Safety Precautions Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 1-1 1 Safety Precautions For safety purposes, carefully read through these safety precautions and observe them Basic rez While using the device, observe all applicable laws, directives and regulations, and ther people. EnviroDo not expose the device to direct e of 10 cm z r microwave oven, refrigerator, or mobile phone. Operatduring operation.quirements z Keep the device dry during storage, transportation, and operation of the device. z Prevent collision of the device with other objects during storage, transportation, and operation of the device. z Do not attempt to dismantle the device. In case of any fault, contact the authorized maintenance center for assistance or repair. z Without prior written consent, no organization or individual is permitted to make any change to the structure, safety, and performance design of the device. respect the legal rights of onmental Requirements z Place the device in a well-ventilated place. sunlight. d stain. z Keep the device clean, free of dust anz Do not place the device near a water source or in a damp area. z Place the device on a stable surface. z Do not place any object on the top of the device. Reserve a minimum spacat the four sides and on the top of the device for heat dissipation. z Do not place the device on or near inflammable materials such as foam. z Keep the device away from heat source or fire, such as a radiator or a candle. Keep the device away from any household appliances with strong magnetic field oelectric field, such asion Requirements z Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal. z Use the accessories such as the power adaptor provided or authorized only by the manufacturer.
Safety Precautions EchoLife HG552a Home Gateway User Guide 1-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. upply immediately and unplug all the cables connected to the device, z ly of the device must meet the requirements of the input voltage of able, make sure that your hands are dry. ged, z z lean and dry, to prevent electric shock or other dangers. ted to the device, such as the power cable, telephone cable, to avoid z onnect the power supply, and unplug the power supply and other z z Do not scratch or abrade the shell of the device. The shed painting may lead to skin ons of the device. If the shed painting material drops into the host, Cleaninz connect the power supply, and unplug all the cables connected to the device, such as the power cable, and telephone cable. y cleaning solution or cleanser spray. Use a Wirelez a z reless z ic assistant medical-treatment device needs to confirm z e device to the operation theater, Intensive Care Unit (ICU) or the nna z Make sure that the device does not get wet. If water gets into the device, disconnect the power ssuch as the power cable, and then contact the authorized maintenance center. The power suppthe device. z Before plugging or unplugging any cable, shut down the device and disconnect the power supply. z While plugging or unplugging any cz Do not step on, pull, or stretch any cable. Otherwise, the cable may get damaleading to malfunction of the device. Do not use old or damaged cables. Keep the power plug cz During lightning, disconnect the device from the power supply, and unplug all the cables conneclightning strike. If the device is not used for a long time, disconnect the power supply and unplug the power plug. z If smoke, sound, or smell is emitted from the device, stop using the device immediately, disccables. Contact the authorized maintenance center for repair. Make sure that no object (such as metal shavings) enters the device through the heat dissipation vent. allergy or malfunctia short circuit may occur. g Requirements Before cleaning the device, stop using it, disz Do not clean the device cover with anpiece of soft cloth to clean the device cover. ss Product Usage Requirements Keep the device away from magnetic storage devices (e.g., a magnetic card orfloppy disk), to prevent loss of the stored information. Stop using the device or disconnect the power supply in situations where widevice is prohibited or using of a wireless device leads to interference or danger. The user who uses an electronwith the service center regarding the effects of the radio wave on this device. Do not take thCoronary Care Unit (CCU). z When using the device maintain distance of 3 cm between your body and the anteof the device.
EchoLife HG552a Home Gateway User Guide Safety Precautions Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 1-3 try to bend your wireless device. Enviroe the abandoned device in a garbage can. You need to dispose it according thabanz Do not drop, throw orz Do not place the wireless device and its accessories in high temperature areas. nmental Protection D stoo not dispoe local regulations on disposing of device packing materials, exhausted battery and doned device, and support the recycling activity. The shell of the device may be hot after the device is running for a long time. This is normal and you do not have to worry about it.
EchoLife HG552a Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-1 2 Product Overview 2.1 Prand small office and home office (SOHO) users. This section describes the features of Flexible R dialer Protocol (DHCP) server ulti-user access Abundity (WiFi), ility through the USB host interface Outstaice Standar standard of the Digital z operation and service provisioning processes to conveniently distribute customized services oduct Features The EchoLife HG552a (hereinafter referred to as the HG552a) is a high-performance Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users the HG552a. outing z Providing an embedded Point to Point Protoz Supporting the Dynamic Host Configurationcol over Ethernet (PPPoE)z Supporting simultaneous mant Service Interfaces z Providing four high-speed Ethernet interfaces z Supporting the routing mode and the bridge mode z Providing the voice function through the Plain Old Telephone Service (POTS) interface idelz Supporting the multi-service set identifier (MSSID) of Wireless Fwhich enables users to use wireless networks conveniently and securelyz Providing mobile storage capabnding Voice Functions Providing VoIP service and T.38 facsimile servd TR-069 Management Capability z Providing complete compatibility with the TR-069Subscriber Line (DSL) Forum z Providing complete remote management and diagnosis Providing a zero-configuration solution, which significantly lowers the and maintenance costs and can be combined with the automatic upgrade
Product Overview EchoLife HG552a Home Gateway User Guide 2-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. ADSL/ns z 13 Issue 2, ITU-T G.992.1 Wide Acols, such as LLC and VC-MUX (RFC1483/2684) z Supporting routing and bridging in conformance with RFC 2684 2.2 NFigure 2-1 ADSL2+ Interface z Providing embedded ADSL/ADSL2+ broadband network functioz Supporting the ITU-T G.994.1 (G.hs) handshake protocol Providing compatibility with Annex A ANSI T1.4(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+) rea Network (WAN) Protocol z Supporting multiple AAL5 protoz Supporting PPPoE (RFC2516) etwork Application shows the network application of the HG552a. Figure 2-1 Network application of the HG552a
EchoLife HG552a Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-3 : indicates an actual network connection. : indicates a logical management channel. :T describes the elements sh 1. Table 2-1 Description of the elemen on diagram indicates a wireless connection. able 2-1 own in Figure 2-ts for the network applicatiName Full Spelling NGN Next Generation Network Internet - IPTV Internet Protocol Television BRAS erver Broadband Remote Access SDSLAM ss Multiplexer Digital Subscriber Line AcceOSS Operations Support System ACS Auto-Configuration Server STB Set-Top Box Notebook Computer - 2.3 Indicators, Interfaces and Buttons 2.3.1 IndicatorFigure 2-2. s The indicators of the HG552a are located on the front panel, as shown in Figure 2-2 Indicators Table 2-2 describes the meanings of the indicators. Table 2-2 Meanings of the indicators
EchoLife HG552a Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-1 Indicator Status Meaning On The HG552a is powered on. POWER Off The HG552a is powered off. On The WLAN connection is normal but no data is being transmitted. Blinking The WLAN connection is normal and data is being transmitted. WIFI Off The HG552a is powered off, the wireless function is disabled, or the WLAN module is faulty. On The ADSL connection is established and activated. Blinking slowly at 2 Hz The ADSL connection is being activated. Blinking quickly at 4 Hz The software of the HG552a is being upgraded. ADSL Off The HG552a is powered off or faulty. On At least one Ethernet interface is connected normally but no data is being transmitted. Blinking Data is being transmitted over the LAN. LAN Off The HG552a is powered off or the network cable is not connected properly. On The HG552a is successfully registered with the SIP server. VOIP Off The HG552a is powered off or fails to be registered with the SIP server. On The WAN connection is successfully established but no data is being transmitted. Blinking The WAN connection is successfully established (the HG552a has obtained an IP address through IPoE and PPPoE) and data is being transmitted. INTERNET Off The HG552a is powered off or the WAN connection is not yet established. NOTE WLAN = Wireless Local Area Network SIP = Session Initiation Protocol IPoE = IP over Ethernet
Product Overview EchoLife HG552a Home Gateway User Guide 2-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2.3.2 Interfaces and Buttons The interfaces and buttons of the HG552a are located on the rear panel and side panel, as shown in Figure 2-3. Figure 2-3 Interfaces and buttons z The rear panel of the HG552a is shown on the left side of Figure 2-3. The following interfaces are located on the rear panel: ADSL, PHONE1, PHONE2, LAN1–LAN4, and POWER. z The side panel of the HG552a is shown on the right side of Figure 2-3: the USB interface, the RESET button and the WLAN/WPS button. z The rear panel view and side panel view are for reference only. The actual appearance may differ. The HG552a can function as a print server when connected to a printer through the USB interface on the side panel. It also supports multiple USB devices, such as the USB hard disk and USB card reader. Moreover, it also supports accessing USB storage device by FTP. Table 2-3 lists the functions of the interfaces and buttons. Table 2-3 Functions of the interfaces and buttons Interface or Button Function ADSL Connects a splitter.
EchoLife HG552a Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-3 Interface or Button Function PHONE1, PHONE2 Connects a VoIP phone. LAN1–LAN4 Connect PCs, switches, or other equipment. POWER Connects a power adapter. USB Connects a USB storage device, such as a USB disk. RESET Restarts the equipment if this button is pressed and held for three to six seconds, restores the factory settings of the equipment if held for more than six seconds. NOTE After you restore the default settings, the customized data will be lost. Therefore, press the RESET button with caution. WLAN/WPS It is used to enable the WLAN function if this button is pressed and held for one to six seconds, enable the WPS function if held for more than six seconds. 2.4 System Requirements Make sure that the following requirements are met before using the HG552a. Operating System Requirements The operating system (OS) requirements are as follows: z Windows 98 z Windows Me z Microsoft NT4 z Windows 2000 z Windows XP z Windows Vista PC Hardware Configuration The requirements for the hardware configuration of the device are as follows: z Memory: greater than 64 MB z Remaining space of disk C: greater than 128 MB z CD-ROM drive Web Browser Internet Explorer (IE) 6.0 or later versions, including FireFox2.0
EchoLife HG552a Home Gateway User Guide Product Installation Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 3-1 3 Product Installation 3.1 Sen z rks. Therefore, it is recommended that the z Ensure that the HG552a and the PC are placed away from electrical appliances generating a strong magnetic or electric field, such as microwave ovens. 3.2 Connecting the Cables lecting the Installation Position Place the HG552a in a ventilated and shaded area according to the instructions given i"Safety Precautions." If you need to use the WLAN function of the HG552a, pay attention to the following requirements when selecting the installation position of the HG552a: Obstacles, such as cement walls and wooden plate walls, would affect the radio signal propagation effect of wireless netwoHG552a be installed in an open space so that no obstacles exist between the PC and the HG552a to block signal propagation. Before connecting the cables, power off all equipment connected to it including the HG552a, the PC, and the switch. Connect the other equipment, such as the PC and the telephone, to the HG552a according to Figure 3-1.
Product Installation EchoLife HG552a Home Gateway User Guide 3-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Figure 3-1 Connecting the HG552a 1 Phone interface 2 Splitter 3 Phone set 4 PC 5 Set-top box 6 Power adapter
EchoLife HG552a Home Gateway User Guide Configuring the HG552a Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 4-1 4 Configuring the HG552a 4.1 Acthrough which the HG552a. Step 2 ss bar of the Internet Explorer, and then press Enter the administrator name (admin by default) and password (admin by default) in the Login dialog box, and then click OK. 4.2 Chrd easy to remember, you can change the gging in to the Web-based configuration utility. ew password. Then enter the new password again in Step 4 change the password successfully, next time log in to the Web-based tility, enter the new password, and then click OK. cessing the Web Configuration Page guration pages, The HG552a provides simple and easy-to-use Web confiyou can check and configure the working parameters of To log in to the Web configuration page, do as follows: Step 1 Start the Internet Explorer on the PC. Enter http://192.168.1.1 in the addreEnter. The Login dialog box is displayed. anging the Administrator Password For safety reasons or to make the passwoadministrator password for login after loTo change the password, do as follows: Step 1 Log in to the Web-based configuration utility. Step 2 Choose Maintenance > Account in the navigation tree to display the account page. Step 3 Enter the current password and the nthe Confirm Password text box for confirmation. Click Submit to save the settings. After youconfiguration u If you forget the user name or password that has been changed, you can restore the default settings of the HG552a by pressing and holding the RESET button for over six seconds. Then, the user name and password that are used for logging in to the Web-based configuration utility are restored to default values. After you restore the default settings, however, your customized data is lost. Therefore, use this function with caution.
Data Services EchoLife HG552a Home Gateway User Guide 5-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5 Data Services 5.1 InThe WAN interface of the HG552a supports multiple work modes, as listed in Table 5-1. You can sTmode of the WAN itroduction elect any of them as required. able 5-1 Work nterface Work Mode Description PPPoE oA z The HG552a serves as a router. z Dialing is performed through the embedded PPP dialer software of the HG552a. z Data packets are encapsulated in PPPoEmode. Bridge z Dialing is performed through the PPP dialer software installed on the PC. z The HG552a serves as a network bridge. NPPPoEoA = Point to Point Protocol over Ethernet over ATM OTE PPPoE = Point to Point Protocol over Ethernet 5.2 CoIn PPPoE mode, the HG552a performs dialing through the embedded PPP dialer a router to connect user PCs to the Internet. 5.2.1 GTable 5-2 lists the configuration information to be collected before configuring the PPPoE mTable 5-2 Configuration information to be configuring the PPPoE mode nfiguring the PPPoE Mode software and serves asetting Started ode. collected beforeItem Description Connection mode PPPoE VPI/VCI It is provided by the service provider. Encapsulation mode It is provided by the service provider.
EchoLife HG552a Home Gateway User Guide Data Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5-3 Item Description User name and password for PPPoE dialing It is provided by the service provider. Authentication mode It the service provider. is provided byLAN IP address and subnet mask of ss: .0. the HG552a z Default LAN interface IP addre192.168.1.1. z Default subnet mask: 255.255.255Default gateway address obtained. It is recommended that the default gateway address be automaticallyDNS address It is recommended that the DNS address be automatically obtained. NOTE DNS = Domain Name Server 5.2.2 onfiguring the PPPoE Mode forC rface Step 2 > WAN in the navigation tree to display the WAN Connection Page. k operator in the VPI and VCI Step 4 rovider. Step 6 r name and password provided by the service provider for PPPoE dialing, and the WAN InteTo configure the PPPoE mode for the WAN interface, do as follows: Step 1 Log in to the Web-based configuration utility. Click Basic Step 3 Enter the VPI and VCI that are provided by the networtext boxes. Enter the service name in the Service Type text box. Choose the encapsulation mode required by thStep 5 e service provider from the Encapsulation Mode drop-down list box, and configure the other parameters accordingto the requirements of the service pEnter the usethen finish the configuration. You can use the default value for this parameter. In general, this parameter does not need to be C terface Step 1 Basic > LAN in the navigation tree to display the DHCP page. Step 2 Conconfigured. 5.2.3 onfiguring the Work Parameters of the LAN InTo configure the work parameters of the LAN interface, do as follows: Click figure the IP address and subnet mask of LAN interface on the HG552a. You can use the default value for this parameter. In general, this parameter does not need to be configured.
Data Services EchoLife HG552a Home Gateway User Guide 5-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Step 3 DHCP Server and configure the relevant parameters. Select Enable The DHCP function is enabled to allocate IP addresses to PCs in the LAN. Generally, use the defauz ne PC is located in the LAN and a static IP address z CP service be enabled if multiple PCs access the Internet through the HG552a. lt setting. You can skip this step if only ohas been specified for the PC. It is recommended that the DH Use the default values for the other parameters. In general, they do not need to be configured. Step 4 ay, DNS and other relevant information to access the Internet through the HG552a. 5.3 Coper-layer equipment or can ialer software to access the Internet. 5.3.1 Gthe configuration information to be collected before configuring the bridge moTable 5-3 Configuration information re configuring the bridge mode Click Submit to save the settings. Next, you need to configure only the network adapter on the PC so that the PC can automatically obtain the IP address, gatewnfiguring the Bridge Mode When the WAN interface of the HG552a is working in bridge mode, the HG552a serves as a network bridge. In this case, each user PC connected to the HG552a can dynamically obtain an IP address according to the configuration of the upbe installed with PPP detting Started Table 5-3 lists de. to be collected befoItem Description Connection mode Bridge VPI/VCI It is provided by the service provider. Encapsulation mode It is provided by the service provider. 5.3.2 C e de drop-down list box on the WA N page displayed after you choose For details, see section 5.2.2 "Configuring the PPPoE Mode for the WAN Interface". onfiguring the Bridge Mode for the WAN Interface The steps for configuring the bridge mode for the WAN interface are similar to those forconfiguring the PPPoE mode. The difference is that you should select Bridge from thConnection moBasic > WA N .
EchoLife HG552a Home Gateway User Guide Data Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5-5 After you configure the HG552a, each user PC connected to the HG552a can dynamically obtain an IP address according to the configuration of the upper-layer equipment or can be installed with PPP dialer software to access the Internet. 5.3.3 Creating a PPP Dialup Connection on the PC When the gateway is working in bridge mode, you need to install the PPP dialer software on your PC so that your PC can dial-up to the Internet. If the operating system (OS) installed on the PC is Windows XP, the PC can also dial up to the Internet through the PPP dialer software provided by Windows XP. Take Windows XP as an example. To create a dialup connection, do as follows: Step 1 In the task bar, choose Start > All Programs > Accessories > Communications > Network Connections. Step 2 In the Network Tasks area, choose Create a new connection, and then click Next. Step 3 Select Connect to the Internet, and then click Next. Step 4 Select Set up my connection manually, and then click Next. Step 5 Select Connect using a broadband connection that requires a user name and password, and then click Next. Step 6 Enter the name of the dialup connection (you can enter any name) in the ISP Name text box, and then click Next. Step 7 Select Anyone's use or My use only, and then click Next. Step 8 Enter the user name and password provided by the service provider for dialing, and then click Next. Step 9 Select Add a shortcut to this connection to my desktop, and finally click Finish.
EchoLife HG552a Home Gateway User Guide Voice Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 6-1 6 Voice Services 6.1 In r The HG552a enables voice service interworking between the Internet and the Public Switched Telephone Network (PSTN). e Configuration 6.2.1 NFigure 6-1 services. troduction The HG552a supports voice services based on the Session Initiation Protocol (SIP). The SIP is an application layer protocol used to create, modify, or end multimedia sessions. Based on text coding, the SIP references the Hyper Text Transport Protocol(HTTP) and the Simple Mail Transfer Protocol (SMTP), and can cooperate with otheprotocols, such as the Real-time Transport Protocol (RTP), the Real-time Transport Control Protocol (RTCP), the Session Description Protocol (SDP), and the Domain Name Server (DNS) protocol to implement voice services and the facsimile service. 6.2 Voice Servicetworking shows the network model of voice
Voice Services EchoLife HG552a Home Gateway User Guide 6-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Figure 6-1 Network model of voice services HG552aTelephone ComputerBRASDSLAMIPProxy Server Tpment shownTable 6-1 Description of the equipment iable 6-1 describes the equi in Table 6-1. n voice service networking Equipment Description Proxy Server A ses in p server that forwards requests or responlace of the client Registrar Server A server that receives registration requests BRAS Broadband Remote Access Server DSLAM Digital Subscriber Line Access Multiplexer 6.2.2 Getting Started Tn informat oice sTable 6-2 Configuration information to b s able 6-2 lists the configuratioervices. ion to be collected before configuring ve collected before configuring voice serviceItem Description SIP account number It is the SIP account number of the gateway. User name and Password and the password of the SIP vided by the service provider. The user name account, it is pro
EchoLife HG552a Home Gateway User Guide Voice Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 6-3 Item Description Local SIP port It is provided by the service provider. Caller ID display mode It is used to select a mode for displaying the caller ID among Display, Anonymous, and Privacy. Proxy server address and Proxy rver port It is provided by the service provider. If the se service provider does not provide the port number, the default value should be used. Server It is used to select the primary server or the secondary server. Registration server address It is provided by the service provider. It is provided by the service provider. If the Registration server port service provider does not provide the port number, the default value should be used. SIP server domain name After you set the domain name, the server address in the packet is displayed as a domain name. 6.2.3 Configuration Procedure Step 1 ConfigureStep 2 Configure the1. Choose Bay the VoIP page. 2. Enter e SIP accoue user name and the password of the SIP account provided by the service p5. Epor . Step 3 the SIP server. 1. Enter the address and the port of the proxy server provided by the service provider in the Proxy server address and the Proxy server port text box. 2. Choose the primary server or secondary server from the Server drop-down list box. 3. Enter the address and the port of the registration server provided by the service provider in the Registration server address and the Registration server port text box. 4. Enter the home domain name of the SIP user in the SIP Server domain name box. To configure voice services, do as follows: the WAN interface. For details, see section 5 "Data Services". SIP user. asic > Voice in the navigation tree to displ the SIP account number of the gateway provided by the service provider in thnt number text box. 3. Enable the SIP user. 4. Enter throvider in the User name and the Password text box. nter the port of the SIP account provided by the service provider in the Local SIP t text boxConfigure
Voice Services EchoLife HG552a Home Gateway User Guide 6-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Enter the home domain name of the SIP user according to the actual conditions: z If the service provider does not provide the home domain name of the SIP user, you can enter the same name as in the Registration Server Address text box or leave the SIP Server domain name text box blank. z If the service provider has provided the home domain name of the SIP user, you must enter it in the relevant text box. Step 4 Click Submit to save the settings. You can use the default value for this parameter. In general, this parameter does not need to be configured.
EchoLife HG552a Home Gateway User Guide Wireless Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7-1 7 Wireless Services 7.1 In PC, you only need to activate the wireless network function on the HG552a. Therefore, you do not need to connect any network cable, access the Internet through the WLAN. 7.2 W1 lists the configuration information to be collected before configuring wireless service. Table 7-1 Configuration info cted before configuring wireless service troduction The HG552a supports 802.11b/g and provides wireless networking and interconnection at home. To access the WLAN through the wireless data card on yourireless Service Configuration Table 7-rmation to be colleItem Description SSID Indicates the ID of a service area in the wireless network.The initial value is provided by the service provider. Security nt It is used to specify the security parameter of the curreSSID. The gateway supports the open system, authentication modes, such as WEP, WPA-PSK, and WPA2-PSK, and corresponding encryption modes. Enable WPS It is used to specify whether to enable the WPS functiononly the first SSID provides the WPS function. , Wireless access password s e initial value is provided by the service provider. Indicates the shared key for WPA pre-authentication. If WPA-PSK is set as the authentication mode, the wirelesaccess code is the shared key for WPA pre-authentication. Th ng the MSSID Service 7.3.1 Fconfigure encryption parameters separately for each service set identifier (SSID). 7.3 Configuriunction The HG552a supports the multi-service set identifier (MSSID) function. You can
Wireless Services EchoLife HG552a Home Gateway User Guide 7-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. With the MSSID function, you can virtualize multiple independent access points (APs) used in wireless networks. In terms of the wireless network, client each virtualized wireless AP is equivalent to a physical wireless AP. Each wireless AP has its own SSID. The HG552a supports one SSID, which can be configured through the Web configuration page of the HG552a or configured remotely through the management system of the HG552a. 7.3.2 Configuration Steps To configure the SSIDs of the HG552a, do as follows: Step 1 Choose Basic > LAN > WLAN on the Web configuration page to show the wireless settings page. Step 2 Select Enable WLAN to enable the WLAN function. Step 3 Select a country where the WLAN works in the Country code text box. Step 4 Select an appropriate channel in the Channel text box based on the settings of the WLAN. To avoid signal interference, channels allocated to each AP should be different. You are recommended to select Auto in the Channel text box. Step 5 Select SSID1 in the SSID index drop-down list box. Step 6 Select Enable to enable the selected SSID. Step 7 Select the security mode in the Security drop-down list box. When you specify the security mode, the gateway supports the corresponding WPA pre-shared key and WPA encryption mode for the SSID. Step 8 Click Submit to save the settings. On the WLAN Filtering page, you can configure MAC address filtering for the WiFi. 7.3.3 Connecting the PC with the HG552a Through the Wireless Network After you install a wireless network card on your PC, the wireless data card automatically searches for an available wireless network. After the wireless data card detects a wireless network, you need to set the name of the wireless network (that is, the SSID) and the wireless network access password as prompted by the software of the wireless data card.
EchoLife HG552a Home Gateway User Guide FAQs Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8-1 8 FAQs 8.1 How can I configure a computer to use a static IP addrenection Step 3 nnection uses the following items group box of the Local Area t Internet Protocol (TCP/IP). Click Step 5 dress, enter 192.168.1.100. Ensure that this IP address is unique and not ther computers. ss? Take a computer that runs Windows XP as an example. To configure the computer to use a static IP address, do as follows: Step 1 In the Control Panel window, double-click Network Connections to display the Network Connections window. Step 2 In the Network Connections window, right-click the working Local Area Conand choose Properties. In the This coConnection Properties dialog box, selecProperties. Step 4 Select Use the following IP address. Set the IP address of the computer and ensure that the IP address is in the same network segment as the local area network (LAN) IP address of the terminal. Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP address of the computer, do as follows: 1. In IP adused by o The configurable static IP address ranges from 192.168.1.2 to 192.168.1.254. Step 6 b Step 7 In the Internet Protocol (TCP/IP) Properties dialog box, click OK. Then in the Local Area Connection Properties dialog box, click OK. 2. In Subnet mask, enter 255.255.255.0. 3. In Default gateway, enter 192.168.1.1. Consult your network service provider about the IP address of the domain name server (DNS). In Preferred DNS server and Alternate DNS server, enter the IP address. If you configure the static IP address for the purposes of accessing the Weconfiguration page of the terminal, you can skip this step.
FAQs EchoLife HG552a Home Gateway User Guide 8-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8.2 W through the teStep 1 ChIf t2. at electricity comes from the socket and that the input power of the socket er. If the t use the . connected to the socket through the power Step 2 Aft ck whether the rform further checks as follows: at the rom the electric appliances that Step 3 Ch he LAN indicator of the terminal is on. uter is properly r replace the network cable. nter. Step 4 k to the icon of the network adapter, you can infer that the driver for the hat can I do if I cannot visit Web sitesrminal? eck whether the POWER indicator of the terminal is on. he POWER indicator is off, perform further checks as follows: 1. Ensure that the power switch of the terminal is turned on. Ensure thmeets the requirements described on the label of the terminal power adaptvoltage is unsteady, for example, if the voltage is too high or too low, do noterminal. Wait until the voltage restores to its normal level, and then use the terminal3. Ensure that the terminal is properlyadapter. If the POWER indicator is still off, contact an authorized maintenance center. er powering on the terminal, wait for about three minutes. Then cheADSL indicator of the terminal is on. he ADSL indicator blinks for a long time, peIf t1. Ensure that telephone lines are properly connected. Especially ensure thtelephone line connecting to the splitter is properly connected. 2. Ensure that terminal cables or telephone lines are far fgenerate strong magnetic or electric fields. 3. Replace telephone lines. If the ADSL indicator still blinks, contact your network service provider. eck whether tIf the LAN indicator is off, perform further checks as follows: 1. Ensure that the network adapter of the computer is enabled. 2. Ensure that the network cable between the terminal and the compconnected. 3. Remove and then insert the network cable oIf the LAN indicator is still off, contact an authorized maintenance ceCheck whether the driver for the network adapter is properly installed. e a computeTa r that runs Windows XP as an example. To check whether the driver for the network adapter is installed, do as follows: 1. On the desktop, right-click My Computer and choose Manage. 2. In the navigation tree of the Computer Management window, choose Device Manager. 3. In the right pane of the Computer Management window, click Network adapters to view the information about the network adapter of the computer. If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is displayed next
EchoLife HG552a Home Gateway User Guide FAQs Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8-3 Step 5 Step 6 Che successfully, perform further checks as , your network service provider. Step 7 Web browser is correctly configured. Take the ample. To igured, do as 2. box, ensure that Use a proxy server for your LAN (These settings will not apply . ervice provider. t access the InternStep 1 d. nual of the terminal. d er the wireless network adapter supports the 802.11b and 802.11g protocols. network adapter is not properly installed. In this case, re-install the driver for the network adapter of the computer. For details about how to set the parameters, see the description of the PPP dialingsoftware. Ensure that you have entered the correct user name and user password that are required by the PPP dialing software. The user name and the user password are provided by your network service provider. ck whether you can use the PPP dialing software to dial successfully. If you cannot use the PPP dialing software to dialfollows: 1. Stop the PPP dialing software and then power off the terminal. After five minutespower on the terminal and use the PPP dialing software to dial again. 2. Restore the default settings of the terminal. If the problem persists, contact Check whether the proxy server of the Internet Explorer installed on a computer that runs Windows XP as an excheck whether the proxy server of the Web browser is correctly conffollows: 1. Start the Internet Explorer. Choose Tools > Internet Options. In the Internet Options dialog box, click the Conne3. ctions tab. 4. In the Local Area Network (LAN) settings group box, click LAN settings. 5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog to dial-up or VPN connections) is not selected. Step 8 Try to access multiple other Web sites to check whether the terminal can accessIf the terminal still cannot access other Web sites, contact your network s8.3 What can I do if the terminal cannoet through a wireless network adapter? Ensure that the power cables and telephone lines of the terminal are properly connecteStep 2 Check whether the WIFI indicator of the terminal is on. If the WIFI indicator is off, you can infer that the wireless local area network (WLAN) function of the terminal is disabled. In this case, enable the WLAN function. For details about how to enable the WLAN function, see the maStep 3 See the description of the wireless network adapter that is installed on the computer ancheck wheth
FAQs EchoLife HG552a Home Gateway User Guide 8-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. d 802.11g protocols, Step 4 dapter is properly installed on the If t ll it properly. Step 5 tion and cannot detect a WLAN, place the computer close to the terminal and between the Step 6 whether the computer accesses the WLAN of the terminal successfully. Step 7 Check whether you can use the PPP dialing software to dial successfully. eb provider. 8.4 Wwireless network adapter or if tStep 1 , refrigerators, or cordless telephones that Step 2 transmission effects of WLAN cles such as cement or wooden walls. If the wireless network adapter does not support the 802.11b anreplace it with the network adapter that supports the protocols. Check whether the driver for the wireless network acomputer. he driver is improperly installed, instaCheck whether the computer can receive the signals of a WLAN. Take a computer that runs Windows XP as an example. To check whether the computer can receive the signals of a WLAN, do as follows: 1. In the Control Panel window, double-click Network Connections to display the Network Connections window. 2. In the Network Connections window, right-click Wireless Network Connecchoose View Available Wireless Network. If the computerensure that no obstacles such as cement or wooden walls are present wireless client and the terminal. CheckCheck the list of wireless network connections and ensure that the terminal is connected to the WLAN. Step 8 Try to access multiple Web sites to check whether the terminal can access other Wsites. If the terminal cannot access other Web sites either, restore the default settings of the terminal. If the problem persists, contact your network service hat can I do if sometimes the terminal cannot access the Internet through a he WLAN connection is unsteady? Check the positions of your terminal and computer. Ensure that they are far from the electric appliances such as microwave ovensgenerate strong magnetic or electric fields. Place your terminal in an open position. Although radio signals can pass through obstacles, the radio signals are affected if radio signals pass through too many obstaStep 3 Place your computer close to your terminal. If your computer is far from your terminal, the effects of the WLAN are affected. Step 4 Place your terminal and computer in another direction. Step 5 Do not use your terminal to access a WLAN during thunderstorms.
EchoLife HG552a Home Gateway User Guide FAQs Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8-5 8.5 WencryStep 1 Del ns from your computer. b. ireless network connection 5. Delete all the other wireless network connections from the Preferred Networks 8.6 Iscompnetwot access the purposes of mputers that uld not exceed five. 8.7 What can I do if I cannot access the terminal ites through the terminal?" ss is in the same Step 3 Ensure that your Web browser does not use a proxy server. Step 4 Ensure that you have entered the correct user name and user password that are used for accessing the terminal configuration page. Step 5 If the problem persists, restore the default settings of the terminal. hat can I do if the WLAN of the terminal is not pted and the computer cannot access the WLAN? ete the settings of wireless network connectioTake a computer that runs Windows XP as an example. To delete the settings of wireless work connections, dnet o as follows: 1. In the Control Panel window, double-click Network Connections to display the Network Connections window. 2. In the Network Connections window, right-click Wireless Network Connection and choose Properties. 3. In the Wireless Network Connection Properties dialog box, click the Wireless Networks ta4. In the Preferred Networks group box, select the latest wsaved on your computer. Then click Remove. group box. 6. Click OK. Step 2 Create a wireless network connection that is not encrypted. there any restriction on the number of the uters that access a WLAN through wireless rk adapters? Theoretically, the terminal supports hundreds of concurrent computers thaInternet through wireless network adapters. In practical applications, for thethe high performance of a wireless network, the number of the concurrent coconnect to the terminal shoconfiguration page? Step 1 See the answer to 8.2 "What can I do if I cannot visit Web sand ensure that the power supply of the terminal works properly and that the telephone lines and network cables of the terminal are properly connected. Step 2 Check the IP address of your computer and ensure that this IP addrenetwork segment as the LAN IP address of the terminal.
FAQs EchoLife HG552a Home Gateway User Guide 8-6 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8.8 What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted? Step 1 Ensure that the terminal and other devices such as telephones or fax machines are connected to the telephone line through a splitter. For details about how to install a splitter, see the related description in the manual. Step 2 Ensure that telephone lines are properly connected. If the telephone lines are improperly connected, the stability of the network connection is affected. Step 3 Check the positions of your terminal and computer. Ensure that they are far from the electric appliances such as microwave ovens, refrigerators, or cordless telephones that generate strong magnetic or electric fields. If the problem persists, contact your service provider. 8.9 What can I do if noises exist during telephone calls? Step 1 Ensure that a splitter is installed. A splitter helps to protect the call quality of the asymmetric digital subscriber line (ADSL) from being affected due to the interference of other type of signals. Step 2 Ensure that telephone lines are properly connected. Especially ensure that the telephone line connecting to the splitter is properly connected. Step 3 Replace telephone lines and ensure that the telephone lines are not faulty. 8.10 After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? No. The terminal uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although the two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make a telephone call and access the Internet at the same time, without degrading call quality or lowering the Internet access rate.
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