Huawei Technologies EM770W HSPA Module User Manual

Huawei Technologies Co.,Ltd HSPA Module

Manual

Part Number: 60Y9008CD recorded in USAInsert printed in USA(1P) P/N: 60Y9008www.lenovo.com© Copyright Lenovo 2009Lenovo Skylight UX/MXSmartbook User Guide
First Edition (December 2009)© Copyright Lenovo 2009. If your product is not working correctly, DO NOT RETURN IT TO THE STORE.For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support information and updates on the Lenovo Web site located at http://consumersupport.lenovo.com.* Only for the users from the United States.•NotesBefore using this information and the product it supports, be sure to read Important safety information on page iii and Notices in Appendix E first.•The features described in this guide are common to most models. Some features may not be available on your computer and/or your computer may include features that are not described in this user guide.LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Dear user,Thank you for purchasing your new Lenovo notebook computer!Before using this product, make sure to read this user guide carefully.We are pleased that you have chosen Lenovo for your mobile computing needs. To help you master the usage of your new computer quickly, we have prepared this user guide. In this manual you will find information on the system configuration, basic operating instructions, and important notices. We have done our best to avoid any errors in making sure that the information provided in this manual is accurate and reliable. However, due to the short length of the user guide it is impossible to cover all topics in great depth. For this reason, we apologize for any omissions you might find.Lenovo is always trying to improve the performance and reliability of its products. For that reason, the hardware and software components shown within the user guide might not perfectly match those of your system.However, any inconsistencies between what is described in the user guide and the operations of your computer should not substantially affect your use.Thank you for your cooperation.S10-3 UserGuide V1.0_en.book Page 1 Friday, December 25, 2009 3:58 PM
Explanation of hard disk capacityDear user,While using your computer, you may find that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system. For example, a nominal 40GB hard disk will appear as less than 40GB in the operating system. This discrepancy is not an error in hard disk installation nor any other problem, but a normal phenomenon of computers. This phenomenon is primarily due to the following reasons:I. Different standards used by the manufacturer and operating system when calculating hard disk capacityHard disk manufacturers use a radix of 1000, i.e., 1G = 1,000MB, 1MB = 1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity, operating systems use a radix of 1024, i.e., 1GB = 1,024MB, 1MB = 1,024KB, 1KB = 1,024 bytes. The standard adopted by your computer is that of the hard disk manufacturers. Since the standards adopted by the hard disk manufacturer and operating system are different, the hard disk capacity displayed by the operating system will be different from the nominal hard disk capacity.For example, if the hard disk is nominally X G, even when it is completely empty, the capacity displayed by the operating system will be:X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) ≈ X × 0.931 GIn addition, if a portion of the hard disk space has been used for some specific purpose, then the capacity indicated by the operating system will be even less than X × 0.931 G.S10-3 UserGuide V1.0_en.book Page 2 Friday, December 25, 2009 3:58 PM
II. A portion of the hard disk space is used for specific purposesLenovo computers may come with preinstalled OneKey Rescue system, so the hard disk has a special portion partitioned before delivery, which is used to store hard disk mirror and OneKey Rescue system program files. The size of the reserved space for this partition varies according to the model, operating system and software of the computer. For the sake of safety, this partition is not apparent, which is commonly referred to as a “hidden partition”.In addition, after the hard disk is partitioned or formatted, the system will assign a certain amount of hard disk space for the system files.For the above reasons, the available hard disk space indicated by the operating system is always less than the computer’s nominal hard disk capacity.S10-3 UserGuide V1.0_en.book Page 3 Friday, December 25, 2009 3:58 PM
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iImportant safety information......................iiiImportant safety information .................... iiiChapter 1. Getting to know your computer.......................................................1Top view.........................................................1Left-side view ................................................2Right-side view..............................................3Bottom view ...................................................4Chapter 2. Learning the basics ...................5First use...........................................................5Using AC adapter and battery ....................7Using the touchpad.......................................9Using the keyboard.....................................10Securing your computer.............................11Connecting external devices......................12Chapter 3. Using the Internet ....................14Wireless connection ....................................14Chapter 4. Troubleshooting ......................19Frequently asked questions .......................19Troubleshooting ..........................................21Chapter 5. Upgrading and replacing devices ........................................................27Replacing the battery..................................27Appendix A. Getting help and service......28Getting help on the Web ............................29Calling the customer support center ........29Getting help around the world .................31Lenovo warranty service telephone numbers ........................................................31Appendix B. Use, and care Information ...32Caring your computer................................32Accessibility and comfort...........................37Maintenance.................................................39Appendix C. Lenovo limited warranty ......43Warranty information.................................50Appendix D. Customer replaceable units (CRUs) .........................................................53Appendix E. Notices.................................. 54Notices .......................................................... 54ENERGY STAR model information ......... 56Wireless related information..................... 58TV tuner information ................................. 61Electronic emissions notices ...................... 64WEEE and recycling statements ............... 71Turkish statement of compliance ............. 71EU WEEE statements ................................. 72Japan recycling statements ........................ 73Notice for users in the U.S.A..................... 75Notice on deleting data from your hard disk................................................................ 75Index ........................................................... 77ContentsS10-3 UserGuide V1.0_en.book Page i Friday, December 25, 2009 3:58 PM
iiImportant safety informationImportant safety information - - - - - - - - - - - - - - - - - - - - - - - This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Appendix C. Lenovo limited warranty” on page 43.Read this firstPersonal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused.The safety risks are categorized as follows:Danger:Physical injury or even death may be caused.Attention:Property damage or even minor injury may be caused.To protect yourself from hazards and create a safer computer work environment, follow the instructions hereafter.UnpackInspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damage.Danger:• Hazardous voltage, current, and energy levels are present inside any component that has this label attached.S10-3 UserGuide V1.0_en.book Page ii Friday, December 25, 2009 3:58 PM
Important safety informationiiiWorking placeDo NOT use the computer in humid places such as a bathroom.Keep the computer and other parts away from liquids.Danger:• An electric shock may be caused by spilled liquid. Do NOT use the computer during a lightning storm.Attention:• Lightning storms may damage the computer and result in an electric shock.Ensure your computer and other components maintain good ventilation.Danger:• Placing the working computer or other parts on a bed, sofa or other flexible surface may block the ventilation slots causing overheating of your computer or other parts and increases the risk of fire.Turn off wireless devices where they may cause interference, such as in a hospital or at an airport.S10-3 UserGuide V1.0_en.book Page iii Friday, December 25, 2009 3:58 PM
ivImportant safety informationCorrect usage proceduresUse ONLY the power cord, power adapter and battery pack shipped with the computer. Never use these devices with another product.Be sure the power outlet is suitable for the plug and provides the correct voltage and current for the product you are using.Danger:• An unsuitable power supply may damage your computer and can cause an electric shock or fire.Do NOT use a power outlet, power cord, power adapter or battery pack that appears to be damaged or corroded.Do NOT share an electrical outlet with other home or commercial appliances that draw large amounts of electricity.If power strips are used, the load should NOT exceed the power strip’s input rating. Unplug the power cord if there are any cracking, hissing, or popping sounds, or if a strong odor comes from the computer. Danger:• Overloading the power supply may cause unstable voltages which might damage the computer, data, attached devices, or even cause a fire.Do NOT wrap the power cord around the power adapter or other objects.Do NOT squeeze or pinch the cord, or place heavy objects on it.Attention:• Stressing the cord may cause the cord to fray, crack or crimp which may present a safety hazard.Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the working computer for any extended length of time.S10-3 UserGuide V1.0_en.book Page iv Friday, December 25, 2009 3:58 PM
Important safety informationvAttention:• Extended contact with your body, even through clothing, could cause discomfort or even a skin burn.Do not drop, bump, scratch, hit or place heavy objects on the liquid crystal display (LCD) of your computer.Attention:• Direct contact with liquid crystal material from a broken LCD is hazardous; if contact occurs, rinse with large amount of running water for more than 15 minutes.S10-3 UserGuide V1.0_en.book Page v Friday, December 25, 2009 3:58 PM
viImportant safety informationService and upgradesDo NOT attempt to service a product yourself unless instructed to do so by the customer support center or your documentation.Attention:• DO NOT take risks or attempt to diagnose the situation yourself. Contact the customer support center for further guidance. For a list of service and support phone numbers, go to http://consumersupport.lenovo.com.Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace units (CRUs). Closely follow all instructions when installing or replacing parts.Disconnect the attached power cords, battery pack, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.Keep the covers closed whenever the computer is plugged in.S10-3 UserGuide V1.0_en.book Page vi Friday, December 25, 2009 3:58 PM
1Chapter 1. Getting to know your computerTop view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Note:The illustrations in this manual may differ from the actual product. Please refer to the actual product. Attention:•Do NOT open the display panel beyond 130 degrees. When closing the display panel, be careful NOT to leave pens or any other objects in between the display panel and the keyboard. Otherwise, the display panel may be damaged.Integrated cameraUse the camera for video communication.Mail indicator Caps lock indicator Built-in array microphoneThe built-in microphone (with noise reduction) can be used for video conferencing, voice narration, or simple audio recordings.One-piece touchpadThe touchpad functions as a conventional mouse with built-in left-click and right-click buttons.Note: For details, see “Using the touchpad” on page 9.Wireless moduleantennas The built-in antennas ensure optimal reception of wireless radio.Computer display The LCD display with LED backlight provides brilliant visual output.Power button Press this button to turn on the computer.egabcdhfS10-3 UserGuide V1.0_en.book Page 1 Friday, December 25, 2009 3:58 PM
2Chapter 1. Getting to know your computerLeft-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Integrated wireless device switchUse this switch to turn on/off the wireless radio of all wireless devices on your computer.AC power adapter jackConnect the AC adapter here.Headphone jack Connects to an external headphone.Attention:•Listening to music at high volume over extended periods of time may damage your hearing.Memory card slot Insert memory cards (not supplied) here.a b c dS10-3 UserGuide V1.0_en.book Page 2 Friday, December 25, 2009 3:58 PM
Chapter 1. Getting to know your computer3Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -TV-in jack (Specific models only) Use this jack to connect with TV signal cable through the provided TV adapter (Analog/digital input supported).USB port Connect to USB devices.Note:For details, see “Connecting a universal serial bus (USB) device” on page 13.a bS10-3 UserGuide V1.0_en.book Page 3 Friday, December 25, 2009 3:58 PM
4Chapter 1. Getting to know your computerBottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Battery latch - manualThe manual battery latch is used to keep the battery pack secured in place.SIM card slot (select models only)Insert a SIM card (not supplied) for using Mobile Broadband.Notes:•After removing the battery pack, you can insert a SIM card into this slot.•For details, see “Using Mobile Broadband” on page 16Battery pack For details, see “Using AC adapter and battery” on page 7.Battery latch - spring loadedThe spring-loaded battery latch keeps the battery pack secured in place.a b cS10-3 UserGuide V1.0_en.book Page 4 Friday, December 25, 2009 3:58 PM
5Chapter 2. Learning the basicsFirst use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reading the manualsRead the supplied manuals before using your computer.Connecting to the powerThe supplied battery pack is not fully charged at purchase.To charge the battery and begin using your computer, insert the battery packand connect the computer to an electrical outlet. The battery is automaticallycharged while the computer is running on AC power.Installing the battery packRefer to the supplied Setup Poster to install the battery pack.Connecting the computer to an electrical outlet1Connect the power cord to the AC adapter.2Connect the AC adapter to the AC power adapter jack of the computer.3Plug the power cord into an electrical outlet.Turning on the computerPress the power button to turn on the computer.Configuring the operating systemYou may need to configure the operation system when it is first used. Theconfiguration process may include the procedures below.• Accepting the end user license agreement• Configuring the Internet connection• Registering the operating system• Creating a user account S10-3 UserGuide V1.0_en.book Page 5 Friday, December 25, 2009 3:58 PM
6Chapter 2. Learning the basicsPutting your computer into Suspend state or shutting it down (only for Ubuntu operating system)When you finish working with your computer, you can put it into Suspendstate or shut it down.Putting your computer into Suspend stateIf you will be away from your computer for only a short time, put thecomputer into Suspend state.When the computer is in Suspend state, you can quickly wake it to resumeuse, and bypass the startup process.To put the computer into sleep state, do one of the following. Click andselect Suspend from the Quit Session windows.To wake the computer, do one of the following.• Press the power button.• Press any key on the keyboard.Shutting down your computerFor Ubuntu operating systemIf you are not going to use your computer for a day or two, shut it down.To shut down your computer, click and select Shut Down from the QuitSession windows.For Tornado operating systemIf you are not going to use your computer for a day or two, shut it down. Toshut down your computer, click ## and select Power off.Note:Wait until the power indicator light starts blinking (indicating that the computer is in sleep state) before you move your computer. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data.S10-3 UserGuide V1.0_en.book Page 6 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics7Using AC adapter and battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Checking battery statusYou can determine the percentage of battery power remaining by checkingthe battery icon in the notification area.Charging the batteryWhen you find that the battery power is low, you need to charge the batteryor replace it with a fully charged one.You need to charge the battery in any of the following situations:• When you purchase a new battery• If the battery status indicator starts blinking• If the battery has not been used for a long timeRemoving the battery pack If you are not going to use the computer for an extended period of time, or if you need to send your computer to Lenovo for service, etc., remove the battery pack from the computer. Before removing the battery pack, make sure the computer has been shut down.Note:As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors:• The amount of energy stored in the battery when you commence work.• The way you use your computer: for example, how often you access the hard disk drive and how bright you make the computer display.Notes:•You are advised to insert the battery pack when using your computer to prevent small particles from entering the inside of your computer.•To increase the life of the battery pack, the computer does not start recharging the battery immediately after it drops from fully charged.•Charge the battery at a temperature between 50 °F and 80 °F (10 °C-30 °C).•Full charge or discharge is not required.S10-3 UserGuide V1.0_en.book Page 7 Friday, December 25, 2009 3:58 PM
8Chapter 2. Learning the basicsHandling the batteryIf the rechargeable battery pack is replaced with an incorrect type, there maybe danger of an explosion. The battery pack contains a small amount ofharmful substances. To avoid possible injury and detriment to theenvironment, pay attention to the following points:• Replace only with a battery of the type recommended by Lenovo.• Keep the battery pack away from fire.• Do not expose the battery pack to water or rain.• Do not attempt to disassemble the battery pack.• Do not short-circuit the battery pack.• Keep the battery pack away from children.• Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company’s safety standards.S10-3 UserGuide V1.0_en.book Page 8 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics9Using the touchpad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - One-piece touchpad To move the cursor on the screen, slide your fingertip over the pad in the direction in which you want the cursor to move.Bottom left area The function corresponds to that of the left mouse button on a conventional mouse, which can be implemented by clicking this area.Bottom right area The function corresponds to that of the right mouse button on a conventional mouse, which can be implemented by clicking this area. egabcdhfS10-3 UserGuide V1.0_en.book Page 9 Friday, December 25, 2009 3:58 PM
10Chapter 2. Learning the basicsUsing the keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer has function keys incorporated in its standard keyboard.Function key combinationsThrough the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn ; then press one of the function keys .The following describes the features of each function key.Fn + : Activate the F1 function.Fn + : Activate the F2 function.Fn + : Activate the F3 function.Fn + : Activate the F4 function.Fn + : Activate the F5 function.Fn + : Activate the F6 function.Fn + : Activate the F7 function.Fn + : Activate the F8 function.Fn + : Activate the F9 function.Fn + : Activate the F10 function.Fn + : Activate the F11 function.Fn + PrtSc: Activate the F12 function.Fn + : Activate the PgUp function.Fn + : Activate the PgDn function.baS10-3 UserGuide V1.0_en.book Page 10 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics11Securing your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -This section provides information about how to help protect your computer from theft and unauthorized use.Using passwordsUsing passwords helps prevent your computer from being used by others. Once you set a password and enable it, a prompt appears on the screen each time you power on the computer. Enter your password at the prompt. The computer cannot be used unless you enter the correct password.For details about how to set the password, see the help to the right of the screen in BIOS Setup Utility.Note:This password can be from one to eight alphanumeric characters in any combination.Note:To enter BIOS Setup Utility, press F2 when the Lenovo logo appears on the screen while the computer is starting up.S10-3 UserGuide V1.0_en.book Page 11 Friday, December 25, 2009 3:58 PM
12Chapter 2. Learning the basicsConnecting external devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer has a wide range of built-in features and connectioncapabilities.Using memory cards (not supplied) Your computer supports the following types of memory cards:• Secure Digital (SD) card• High Capacity Secure Digital (SDHC) card• MultiMediaCard (MMC)• Memory Stick (MS)• Memory Stick PRO (MS PRO)Inserting a memory card1Push the dummy card until you hear a click. Gently pull the dummy card out of the memory card slot.2Slide the memory card in until it clicks into place.Removing a memory card1Push the memory card until you hear a click.2Gently pull the memory card out of the memory card slot.Notes:•Insert ONLY one card in the slot at a time.•This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).Note:The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory card slot is not in use. Retain the dummy card for future use.Note:Before removing the memory card, disable it via Windows safely remove hardware and eject media utility to avoid data corruption.S10-3 UserGuide V1.0_en.book Page 12 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics13Connecting a universal serial bus (USB) deviceYour computer comes with 2 USB ports compatible with USB devices.Connecting a Bluetooth enabled device (select models only)If your computer has an integrated Bluetooth adapter card, it can connect to and transfer data wirelessly to other Bluetooth enabled devices, such as notebook computers, PDAs and cell phones. You can transfer data between these devices without cables at up to 10 meters range in open space.Enabling Bluetooth communications on your computerSlide the integrated wireless device switch to .Note:When using a high power consumption USB device such as USB ODD, use the external device’s power adapter. Otherwise, the device may not be recognized, and system shut down may result.Note:The actual maximum range may vary due to interference and transmission barriers. To get the best possible connection speed, place the device as near your computer as possible.Notes:•When you do not need to use the Bluetooth function, turn it off to save battery power.•You need to pair the Bluetooth enabled device with your computer before you can transfer data between them. Read the documentation supplied with the Bluetooth enabled device for details on how to pair the device with your computer.S10-3 UserGuide V1.0_en.book Page 13 Friday, December 25, 2009 3:58 PM
14Chapter 3. Using the InternetAs a global network, the Internet connects computers worldwide, providing services such as e-mailing, information searching, electronic commerce, Web browsing and entertainment.You can connect the computer to the Internet in the following ways:Wireless network technology: connect without wiring.Wireless connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Wireless connections provide mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers.Divided by the signal scales, wireless connection to the Internet can be built based on the following standards.Wi-Fi Wi-Fi networks cover a small physical area, like a home, office, or small group of buildings. An access point is necessary for the connection.WiMAX WiMAX networks connect several Wireless LAN systems to cover a metropolitan area, providing high-speed broadband access without the need for cables.Mobile Broadband The Mobile Broadband network provides Internet access to computers, cell phones and other devices over a large geographic area. Mobile networks are used for data transmission, and access is usually provided by a mobile network operator. A Mobile Broadband SIM card is necessary for the connection.Note:Your computer may not support all wireless connection methods.S10-3 UserGuide V1.0_en.book Page 14 Friday, December 25, 2009 3:58 PM
Chapter 3. Using the Internet15Using Wi-Fi/WiMax (select models only)Enabling wireless connectionTo enable wireless communications, do the following:Slide the integrated wireless device switch to .Hardware connectionSoftware configurationConsult your Internet Service Provider (ISP) and search Support Center for details on how to configure your computer.Access point *Wi-Fi/WiMax network* Not suppliedS10-3 UserGuide V1.0_en.book Page 15 Friday, December 25, 2009 3:58 PM
16Chapter 3. Using the InternetUsing Mobile BroadbandBefore getting started with Mobile Broadband, you first need to choose a mobile network operator and make sure you are in the coverage area of the network. After that, you also need:• To activate the Mobile Broadband service through your local mobile network operator. You will get a Subscriber Identity Module (SIM) card after activation. For instructions on inserting the SIM card, refer to “Inserting the SIM card” on page 17.• A connection management utility to connect/disconnect to your Mobile Broadband network.Notes:Various standards are in use by mobile operators to provide Mobile Broadband services. The Lenovo Mobile Broadband module may support one or more of the following standards:GSM (Global System for Mobile Communications)TD-SCDMA (Time Division-Synchronous Code Division MultipleAccess)SCDMA (Synchronous Code Division Multiple Access)EV-DO (Evolution Data Optimized)HSPA (High Speed Packet Access)Mobile Broadband is a subscription service. Refer to your local mobile network operator for availability, cost and other information.A SIM card is a type of smart card used by mobile network operators to identify their service subscribers on the mobile network. You will get the SIM card from your mobile network operator after you have activated the Mobile Broadband service.Note:In general, your mobile service provider provides this utility.S10-3 UserGuide V1.0_en.book Page 16 Friday, December 25, 2009 3:58 PM
Chapter 3. Using the Internet17Inserting the SIM cardTo insert the SIM card:1Turn off the computer; then disconnect the AC adapter and all cables from the computer.2Close the computer display and turn it over.3Remove the battery.4Insert the SIM card to the card slot until it clicks into place as shown in the drawing.5Put the battery back in place. Turn the computer over and reconnect the cables.Note:Inserting the SIM card in the wrong direction may damage the SIM card slot.S10-3 UserGuide V1.0_en.book Page 17 Friday, December 25, 2009 3:58 PM
18Chapter 3. Using the InternetRemoving the SIM cardTo remove the SIM card:1Turn off the computer, then disconnect the AC adapter and all cables from the computer.2Close the computer display and turn it over.3Remove the battery.4Push the SIM card in until you hear a click.5Gently pull the SIM card out of the card slot.6Put the battery back in place. Turn the computer over and reconnect the cables.Note:Never insert or remove the SIM card while the computer is on. Doing so may cause permanent damage to the SIM card as well as the SIM card reader.S10-3 UserGuide V1.0_en.book Page 18 Friday, December 25, 2009 3:58 PM
19Chapter 4. TroubleshootingFrequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - -This section lists frequently asked questions and tell where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo Skylight UX/MX Setup Poster. What safety precautions should I follow when using my computer?See “Important safety information” on page iii of this guide.How can I prevent problems with my computer?See “Appendix B. Use, and care Information” on page 32 of this guide. More tips can be found in Chapter 1 and 2.What are the main hardware features of my new computer?More information can be found in Chapter 1 and 2.Where can I find the detailed specifications for my computer?See http://consumersupport.lenovo.com.I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.See “Appendix D. Customer replaceable units (CRUs)” on page 53 of this guide.How can I contact the customer support center?See “Appendix A. Getting help and service” on page 28 of this guide. Where can I find warranty information?For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 43.S10-3 UserGuide V1.0_en.book Page 19 Friday, December 25, 2009 3:58 PM
20Chapter 4. TroubleshootingHow can I install the device drivers?A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is pre-installed with an operating system, Lenovo provides all the driver you need in your hard disk.What can I do if the backup process fails?If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:1Close other applications, then restart the backup process.2Check if the destination media is damaged, try to select another pathand then try again.When do I need to restore the system to the factory status?You can use this feature when your system fails or you need to re-install your operating system. This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store. If there is critical data on your current partition, back it up before you run this recovery feature.S10-3 UserGuide V1.0_en.book Page 20 Friday, December 25, 2009 3:58 PM
Chapter 4. Troubleshooting21Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -If you do not find your problem here, see Chapter 2. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2.Display problemsWhen I turn on the compu-ter, nothing appears on the screen.•If the screen is blank, make sure that:- The battery is installed correctly. - The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet.- The computer power is on. (Press the power button again for confirmation.)- The memory is installed correctly. •If these items are properly set, and the screen remains blank, have the computer serviced. When I turn on the computer, only a white cursor appears on a blank screen. •Restore backed-up files to your Windows environment or the entire contents of your hard disk to the original factory contents using OneKey Recovery. If you still see only the cursor on the screen, have the computer serviced.My screen goes blank while the computer is on.•Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode:- Touch the touchpad.- Press any key on the keyboard.- Press the power button.-Press Fn+F2 to confirm whether the LCD screen has been turned off.A Password problemS10-3 UserGuide V1.0_en.book Page 21 Friday, December 25, 2009 3:58 PM
22Chapter 4. TroubleshootingI forgot my password. •If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed. •If you forget your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. •If you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.Sleep or hibernation problemsThe computer enters sleep mode unexpectedly.•If the processor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the processor and other internal components. Check the settings for sleep mode.The computer enters sleep mode immediately after Power-on self-test (POST). •Make sure that: - The battery is charged.- The operating temperature is within the acceptable range. See “Appendix B. Use, and care Information” on page 32.Note:If the battery is charged and the temperature is within range, have the computer serviced.S10-3 UserGuide V1.0_en.book Page 22 Friday, December 25, 2009 3:58 PM
Chapter 4. Troubleshooting23The critical low-battery error message appears, and the computer immedi-ately turns off.•The battery power is getting low. Connect the AC adapter to the computer, or replace the battery with a fully charged one.The computer does not return from Suspend mode and does not work. •If the computer does not return from Suspend mode, the battery may have been depleted. Check the power indicator. •If your computer is in Suspend mode connect the AC adapter to the computer, then press any key or the power button.Note:If the system still does not return from Suspend mode, your system has stopped responding, and you cannot turn off the computer, reset the computer. However, unsaved data may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the computer is still not reset, remove the AC adapter and the battery.S10-3 UserGuide V1.0_en.book Page 23 Friday, December 25, 2009 3:58 PM
24Chapter 4. TroubleshootingComputer screen problemsThe screen is blank. •Do the following:- If you are using the AC adapter, or using the battery, and the battery status indicator is on, press F9 to make the screen brighter.- If the Power indicator is blinking, press the power button to resume from the suspend mode.- If the problem persists, follow the solution in the following problem “The screen is unreadable or distorted.”The screen is unreadable or distorted.•Make sure that: - The display device driver is installed correctly.- The screen resolution and color quality are correctly set. - The monitor type is correct.Incorrect characters appear on the screen.•Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.S10-3 UserGuide V1.0_en.book Page 24 Friday, December 25, 2009 3:58 PM
Chapter 4. Troubleshooting25Sound problemsNo sound can be heard from the speaker even when the volume is turned up.•Make sure that:- The Mute function is off.- The headphone jack is not used.- Speakers are selected as the playback device. Battery problemsYour computer shuts down before the battery status indicator shows empty.-or-Your computer operates after the battery status indicator shows empty.•Discharge and recharge the battery.The operating time for a fully charged battery is short. •For details, see “Handling the battery” in Chapter 2. The computer does not operate with a fully charged battery.•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector, then turn on the computer again.The battery does not charge.•For details, see “Handling the battery” in Chapter 2.A hard disk drive problemThe hard disk drive does not work.•In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included in the Boot Order correctly.A startup problemThe Microsoft® Windows operating system does not start.•Use the OneKey Rescue system to help solve or identify your problem. For details on the OneKey Rescue system.S10-3 UserGuide V1.0_en.book Page 25 Friday, December 25, 2009 3:58 PM
26Chapter 4. TroubleshootingOther problemsThe computer does not respond.•To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery. •Your computer might lock when it enters suspend mode during a communication operation. The computer does not start from the desired device. •See the Boot menu of BIOS Setup Utility. Make sure that Boot Order in BIOS Setup Utility is set so that the computer starts from the device you want. •Also make sure that the device from which the computer starts is enabled. In the Boot menu in BIOS Setup Utility, make sure that the device is included in the Boot Order list.The connected external device does not work. •Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer.•When using a high power consumption external devices such as an external USB optical disk drive, use external device power adapter. Otherwise, the device may not be recognized, or system shut down may result.S10-3 UserGuide V1.0_en.book Page 26 Friday, December 25, 2009 3:58 PM
27Chapter 5. Upgrading and replacing devicesReplacing the battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -To replace the battery, do the following:1Turn off the computer. Disconnect the AC adapter and all cables from the computer.2Close the computer display, and turn the computer over.3Unlock the manual battery latch . Hold the spring-loaded battery latch in the unlocked position , remove the battery pack in the direction shown by the arrow . 4Install a fully charged battery.5Slide the manual battery latch to the locked position.6Turn the computer over again. Connect the AC adapter and the cables to the computer again.The following table provides a list of CRUs (Customer Replaceable Units) for your computer, and informs you of where to find replacement instructions.Note:Use only the battery provided by Lenovo. Any other battery could ignite or explode.Setup Poster User GuideAC adapter OPower cord for AC adapter OBattery O OcbaS10-3 UserGuide V1.0_en.book Page 27 Friday, December 25, 2009 3:58 PM
28Appendix A. Getting help and serviceIf you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.Microsoft Service Packs are the latest software source for Windows product updates. They are available by means of a Web download (connection charges may apply) or from a disc. For more specific information and links, go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product.S10-3 UserGuide V1.0_en.book Page 28 Friday, December 25, 2009 3:58 PM
Appendix A. Getting help and service29Getting help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo computers and support. The address for the Lenovo home page is http://consumersupport.lenovo.com.You can find support information for your Lenovo Skylight™ computer at http://consumersupport.lenovo.com. Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your Lenovo computer even easier.Calling the customer support center - - - - - - - - - - - - - - - - - - -If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the customer support center. The following services are available during the warranty period:• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.The following items are not covered:• Replacement or use of parts not manufactured for or by Lenovo or non warranted parts• Identification of software problem sources• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network operating systems (NOS)• Installation and maintenance of application programsTo determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com.S10-3 UserGuide V1.0_en.book Page 29 Friday, December 25, 2009 3:58 PM
30Appendix A. Getting help and serviceRefer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service.If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available:• Machine Type and Model• Serial number of your computer and your proof of purchase• Description of the problem• Hardware and software configuration information for your systemNote:For the latest list of customer support center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.S10-3 UserGuide V1.0_en.book Page 30 Friday, December 25, 2009 3:58 PM
Appendix A. Getting help and service31Getting help around the world - - - - - - - - - - - - - - - - - - - - - - - - - - - - -If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.Service methods and procedures vary by country, and some services might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://consumersupport.lenovo.com.Lenovo warranty service telephone numbers Warranty Service Telephone NumbersA list of warranty service telephone numbers is available at www.lenovo.com/support/phone. For the latest warranty service number in a country or region, please contact Lenovo, or your reseller in your country or region.S10-3 UserGuide V1.0_en.book Page 31 Friday, December 25, 2009 3:58 PM
32Appendix B. Use, and care InformationCaring your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.Be careful about where and how you work.• Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 in).• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).• Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If a computer is close to such an appliance, and is exposed for an extended time to air containing negative ions, it may become electrostatically charged. Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer, or through connectors on I/O devices connected to it. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from your body or clothing to the computer, it poses the same risk of a computer malfunction.Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer close to an appliance that can produce negative ions, give special attention to the following:- Avoid directly exposing your computer to the air from an appliance that can produce negative ions.- Keep your computer and peripherals as far as possible from such an appliance.- Wherever possible, ground your computer to facilitate safe electrostatic discharge.S10-3 UserGuide V1.0_en.book Page 32 Friday, December 25, 2009 3:58 PM
Appendix B. Use, and care Information33Notice of static-electricityWhen you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:- Limit your movement. Movement can cause static electricity to build up around you.- Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.- Prevent others from touching components.- When you install a static-sensitive option or CRU, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.- Whenever possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down. When this is not possible, place the static-protective packaging on a smooth, level surface and place the part on it.- Do not place the part on the computer cover or other metal surface.Be gentle with your computer• Avoid placing any objects (including paper) between the display and the keyboard or under the keyboard.• Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.• Avoid turning the display beyond 130°.S10-3 UserGuide V1.0_en.book Page 33 Friday, December 25, 2009 3:58 PM
34Appendix B. Use, and care InformationCarry your computer properly• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables.• Be sure your computer is in sleep or hibernation mode, or turned off, before moving it. This will prevent damage to the hard disk drive and data loss.• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.• Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag.For outdoor use• Backup your critical data before you take your computer outdoors.• Ensure that the battery is full.• Be sure to turn off the power and close the LCD well.• When you leave the computer in your car, place it on the back seat to avoid being insolated.• Carry the AC adapter and power cord with the computer.Handle storage media and drives properly• If your computer comes with an optical drive, do not touch the surface of a disc or the lens on the tray.• Wait until you hear the CD or DVD click into the center pivot of an optical drive before closing the tray.• When installing your hard disk, follow the instructions shipped with your hardware, and apply pressure only where needed on the device.S10-3 UserGuide V1.0_en.book Page 34 Friday, December 25, 2009 3:58 PM
Appendix B. Use, and care Information35Data safety• Do not delete unknown files or change the name of files or directories that were not created by you; otherwise, your computer software might fail to work.• Be aware that accessing network resources can leave your computer vulnerable to computer viruses, hackers, spyware, and other malicious activities that might damage your computer, software, or data.• It is your responsibility to ensure that you have adequate protection in the form of firewalls, antivirus software, and anti-spyware software and keep this software up to date.Take care in setting passwords• Remember your passwords. If you forget a supervisor or hard disk password, Lenovo authorized service providers will not reset it, and you might have to replace your system board or hard disk drive.Other important tips• Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company’s safety standards.• Register your Lenovo products with Lenovo (refer to the Web page: http://consumersupport.lenovo.com). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.• Only an authorized Lenovo repair technician should disassemble and repair your computer.• Do not modify or tape the latches to keep the display open or closed.• Take care not to turn your computer over while the AC adapter is plugged in. This could break the adapter plug.• Turn off your computer if you are replacing a device, or else verify that the device is warm- or hot-swappable.S10-3 UserGuide V1.0_en.book Page 35 Friday, December 25, 2009 3:58 PM
36Appendix B. Use, and care Information• Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device.- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, and Memory Stick Pro card.- Memory module• When transferring data to or from a Flash Media Card, such as an SD card, do not put your computer in sleep or hibernation mode before the data transfer is complete. To do so might cause damage to your data.S10-3 UserGuide V1.0_en.book Page 36 Friday, December 25, 2009 3:58 PM
Appendix B. Use, and care Information37Accessibility and comfort - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment. Following some simple rules will make things easier and bring you the maximum benefits of your computer. Keeping in mind such basics as good lighting and proper seating, for example, can help you improve your performance and achieve greater comfort.What if you are traveling? It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levels of comfort and performance.Note:This example shows someone in a conventional setting. Even if you work in a casual, less conventional setting, many of the tips in this section still apply. Develop good habits, and they will serve you well. Head and neck in upright.A suitable brightnessavoid glare or reflectionTy pe softlySupport the forearmsFlat on the floorGood back support and seat heightParallel to the floorS10-3 UserGuide V1.0_en.book Page 37 Friday, December 25, 2009 3:58 PM
38Appendix B. Use, and care InformationQuestions about vision? Your computer’s visual display screen is designed to meet the highest standards and to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.S10-3 UserGuide V1.0_en.book Page 38 Friday, December 25, 2009 3:58 PM
Appendix B. Use, and care Information39Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -An important part of owning your computer is maintenance. With proper care, you can avoid common problems. The following sections provide information that can help you to keep your computer running smoothly.General tips for maintenance 1Check the capacity of your hard disk drive from time to time. If the hard disk drive gets too full, the operating system will slow down and might produce errors.2Empty your recycle bin on a regular basis.• To free up disk space, uninstall unused application programs.• Clean out your Inbox, Sent, and Trash folders from your e-mail client program.• At least once a week, make a point to back up your data. If critical data is present, it is a good idea to perform a daily backup. Lenovo has many backup options available for your computer. CD-RW drives and CD-RW/DVD drives are available for most computers and are easily installed.• Use or schedule System Restore to take a system snapshot periodically.• Update device drivers and BIOS when needed.• Profile your machine at http://consumersupport.lenovo.com to keep up to date with current drivers and revisions.• Keep up to date on device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.• Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues you have experienced and how you resolved them.Note:Always take a system snapshot before installing new drivers, updating software, or installing new software.S10-3 UserGuide V1.0_en.book Page 39 Friday, December 25, 2009 3:58 PM
40Appendix B. Use, and care Information• If required, you can find your country’s customer support center at the following Web address: http://consumersupport.lenovo.com. When calling the customer support center, please make sure you have your machine type, model, and serial number available and the computer is in front of you. Also, if the machine is producing error codes, it is helpful to have the error screen on or the message written down.S10-3 UserGuide V1.0_en.book Page 40 Friday, December 25, 2009 3:58 PM
Appendix B. Use, and care Information41Cleaning the cover of your computerOccasionally clean your computer as follows:1Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.2Absorb the diluted detergent into a sponge.3Squeeze excess liquid from the sponge.4Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.5Wipe the surface to remove the detergent.6Rinse the sponge with clean running water.7Wipe the cover with the clean sponge.8Wipe the surface again with a dry, soft lint-free cloth.9Wait for the surface to dry completely and remove any cloth fibers from the computer surface.Cleaning your computer keyboard1Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.2Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys.3Allow to dry.4To remove any crumbs and dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair drier.Note:Shut down the computer and then disconnect the power cord before cleaning the computer.Note:Avoid spraying cleaner directly on the display or the keyboard.S10-3 UserGuide V1.0_en.book Page 41 Friday, December 25, 2009 3:58 PM
42Appendix B. Use, and care InformationCleaning your computer display1Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard when the cover was pressed from the outside.2Wipe or dust the stain gently with a soft, dry cloth.3If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities.4Wring out as much of the liquid as you can.5Wipe the display again; do not let any liquid drip into the computer.6Be sure to dry the display before closing it.S10-3 UserGuide V1.0_en.book Page 42 Friday, December 25, 2009 3:58 PM
43Appendix C. Lenovo limited warrantyThis Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty.What this warranty coversLenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period. The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing. The warranty period and type of warranty service that apply to your product are designated below under the section titled “Warranty information.“THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.S10-3 UserGuide V1.0_en.book Page 43 Friday, December 25, 2009 3:58 PM
44Appendix C. Lenovo limited warrantyHow to obtain warranty serviceIf the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list of Service Providers and their telephone numbers is available at www.lenovo.com/support/phone.Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider’s normal service area. Contact a local Service Provider for location-specific information.What your service provider will do to correct problems When you contact a Service Provider, you must follow the problem determination and resolution procedures specified.Your Service Provider will attempt to diagnose and resolve your problem over the telephone, e-mail or through remote assistance. Your Service Provider may direct you to download and install designated software updates.Some problems can be resolved with a replacement part that you can install yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you to install.If your problem cannot be resolved over the telephone or remotely, through your application of software updates or the installation of a CRU by you, your Service Provider will arrange for service under the type of warranty service designated for the product under the section titled “Warranty information.”If your Service Provider determines that it is unable to repair your product, your Service Provider will replace it with one that is at least functionally equivalent. If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price. S10-3 UserGuide V1.0_en.book Page 44 Friday, December 25, 2009 3:58 PM
Appendix C. Lenovo limited warranty45Replacement of a product or partWhen the warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.Before your Service Provider replaces a product or part, you agree to: 1remove all features, parts, options, alterations, and attachments not under warranty service;2ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement; and3obtain authorization from the owner to have your Service Provider service a product or part if you do not own it.S10-3 UserGuide V1.0_en.book Page 45 Friday, December 25, 2009 3:58 PM
46Appendix C. Lenovo limited warrantyYour additional responsibilitiesWhere applicable, before service is provided, you agree to: 1follow the service request procedures that your Service Provider specifies;2backup or secure all programs and data contained in the product;3provide your Service Provider with all system keys or passwords and sufficient, free, and safe access to your facilities to perform service; and4ensure that all information about identified or identifiable individuals (“Personal Data”) is deleted from the product or that, with respect to any Personal Data that you did not delete, you are in compliance with all applicable laws.Use of personal informationIf you obtain service under this warranty, Lenovo will store, use and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you. We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues. In accomplishing these purposes, we may transfer your information to any country where we do business and may provide it to entities acting on our behalf. We may also disclose it where required by law.What this warranty does not coverThis warranty does not cover the following:• uninterrupted or error-free operation of a product; • loss of, or damage to, your data; • any software programs, whether provided with the product or installed subsequently;• failure or damage resulting from misuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, or improper maintenance by you;• damage caused by a non-authorized service provider;• failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and• any technical or other support, such as assistance with “how-to” questions and those regarding product set-up and installation.This warranty is voided by removal or alteration of identification labels on the product or its parts. S10-3 UserGuide V1.0_en.book Page 46 Friday, December 25, 2009 3:58 PM
Appendix C. Lenovo limited warranty47Limitation of liabilityLenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation.Neither Lenovo nor your Service Provider is responsible for any of your data including confidential, proprietary, or personal data contained in a product. You should remove and/or backup all such information from the product prior to its service or return.Circumstances may arise where, because of a default on Lenovo’s part or other liability, you may be entitled to recover damages from Lenovo. In each such instance, regardless of the basis of your claim against Lenovo (including breach, negligence, misrepresentation, or other contract or tort claim), except and to the extent that liability cannot be waived or limited by applicable laws, Lenovo shall not be liable for more than the amount of actual direct damages suffered by you, up to the amount you paid for the product. This limit does not apply to damages for bodily injury (including death) and damage to real property or tangible personal property for which Lenovo is liable under law. This limit also applies to Lenovo’s suppliers, resellers, and your Service Provider. It is the maximum amount for which Lenovo, its suppliers, resellers, and your Service Provider are collectively responsible.UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. S10-3 UserGuide V1.0_en.book Page 47 Friday, December 25, 2009 3:58 PM
48Appendix C. Lenovo limited warrantyDispute resolutionIf you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or Sri Lanka, disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed, construed and enforced in accordance with the laws of Singapore, without regard to conflict of laws. If you acquired the product in India, disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall be held in accordance with the laws of India then in effect. The arbitration award shall be final and binding on the parties without appeal. Any award shall be in writing and set forth the findings of fact and the conclusions of law. All arbitration proceedings, including all documents presented in such proceedings, shall be conducted in the English language, and the English language version of this warranty prevails over any other language version in such proceedings. Other rightsTHIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.European Economic Area (EEA)Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo. S10-3 UserGuide V1.0_en.book Page 48 Friday, December 25, 2009 3:58 PM
Appendix C. Lenovo limited warranty49Lenovo Turkey addressLENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Beybi Giz Plaza, Dereboyu cad., Meydan Sok., No:28, Kat:10, Daire 35 Maslak Posta Kodu: 34398 Tel : 3658900-99 Fax: 2902750S10-3 UserGuide V1.0_en.book Page 49 Friday, December 25, 2009 3:58 PM
50Appendix C. Lenovo limited warrantyWarranty information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Product or machine type Country or region of purchase WarrantyperiodType of warranty serviceNotebook:20039, 647Koreaparts and labor - 1 yearbattery pack - 1 year3, 4India, China (Hong Kong S.A.R.), China (Macau S.A.R.)1, 4Indonesia, Malaysia, Singapore, Thailand, Philippines, Vietnam, South Africa, France, Austria, Belgium, Croatia, Denmark, Egypt, Finland, Germany, Greece, Israel, Ireland, Italy, Lithuania, Latvia, Cyprus, Slovenia, Estonia, Luxembourg, Iceland, Netherlands, Norway, Romania, Spain, Sweden, Switzerland, the United Kingdom, Saudi Arabia, UAEAustralia, New Zealand, Japan 1, 3United States of America, Canada, Mexico, Brazil, Argentina, Colombia, Peru, Venezuela, Bolivia, Uruguay, Chile, Paraguay, Ecuadorparts and labor - 1 year limited warranty *battery pack - 1 year1, 4Taiwan, Russia, Ukraine, the Republic of Kazakhstan, Sri Lankaparts and labor - 1 yearbattery pack - 1 year4Poland, Turkey, Czech Republic, Hungary, Slovakia, Bulgariaparts and labor - 2 yearsbattery pack - 1 year1, 4*Excludes some components. 90-day limited warranty for power adapters, keyboards, plastics and hinges.S10-3 UserGuide V1.0_en.book Page 50 Friday, December 25, 2009 3:58 PM
Appendix C. Lenovo limited warranty51If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. Types of warranty service1Customer Replaceable Unit (“CRU”) ServiceUnder CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.2On-site ServiceUnder On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center. S10-3 UserGuide V1.0_en.book Page 51 Friday, December 25, 2009 3:58 PM
52Appendix C. Lenovo limited warranty3Courier or Depot ServiceUnder Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you. 4Customer Carry-In or Mail-In ServiceUnder Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. 5Product Exchange ServiceUnder Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible for its installation and verification of its operation. The replacement product becomes your property in exchange for the failed product, which becomes the property of Lenovo. You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment. You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product. S10-3 UserGuide V1.0_en.book Page 52 Friday, December 25, 2009 3:58 PM
53Appendix D. Customer replaceable units (CRUs)Customer Replaceable Units (CRUs) are computer parts that can be upgraded or replaced by the customer. There are two types of CRUs: internal and external. External CRUs are easy to install, whereas internal CRUs require some technical skills and in some cases might require tools such as a screwdriver. However, both internal and external CRUs are safe for removal by the customer.Customers are responsible for replacing all external CRUs. Internal CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period.Your computer contains the following types of external CRUs:•External CRUs (pluggable): These CRUs unplug from the computer. Examples of these types of CRUs include the AC adapter and power cord.•External CRUs with latches: These CRUs include a latch to help you remove and replace the part. Examples of these types of CRUs include the notebook main battery, an optical drive, a hard-disk drive, and an extended battery.Your computer contains the following types of internal CRUs:•Internal CRUs (located behind an access panel): These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by either one or two screws. Once the access panel is removed, only the specific CRU is visible. Examples of these types of CRUs include memory modules and hard disk drives.•Internal CRUs (located within the product): These CRUs are accessible only by opening the computer’s outer case. Examples of these CRUs include PCI Express Mini Cards and the integrated keyboard.S10-3 UserGuide V1.0_en.book Page 53 Friday, December 25, 2009 3:58 PM
54Appendix E. NoticesNotices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service.Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of LicensingLENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.S10-3 UserGuide V1.0_en.book Page 54 Friday, December 25, 2009 3:58 PM
Appendix E. Notices55The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.The software interface and hardware configuration described in all the manuals included with your computer may not match the actual configuration of the computer you purchased.Export classification noticeThis product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.S10-3 UserGuide V1.0_en.book Page 55 Friday, December 25, 2009 3:58 PM
56Appendix E. NoticesENERGY STAR model information - - - - - - - - - - ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices.Lenovo® is proud to offer our customers products with an ENERGY STAR compliant designation. Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR 5.0 program requirements for computers.• 20039•647By using ENERGY STAR compliant products and taking advantage of the power-management features of your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.For more information about ENERGY STAR, visithttp://www.energystar.gov.Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified duration:S10-3 UserGuide V1.0_en.book Page 56 Friday, December 25, 2009 3:58 PM
Appendix E. Notices57To awaken your computer from a sleep mode, press any key on your keyboard. For more information about these settings, refer to your Windows Help and Support information system.Table 1. ENERGY STAR power-management features, by operating systemWindows® 7Power plan: Energy Star•Turn off the display: After 10 minutes•Put the computer to sleep: After 25 minutes•Advanced power settings:- Turn off hard disks: After 20 minutes- Hibernate: After 1 hourS10-3 UserGuide V1.0_en.book Page 57 Friday, December 25, 2009 3:58 PM
58Appendix E. NoticesWireless related information - - - - - - - - - - - - - - - - - - - - - - - - Wireless interoperabilityWireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to:• The IEEE 802.11a/b/g/n Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2.1 + EDR as defined by the Bluetooth SIG. Following profiles are supported by Bluetooth Daughter Card:• Generic Access•Service Discovery•Serial Port• Dial-up Networking•FAX • LAN Access using PPP• Personal Area Network • Generic Object Exchange• Generic Object Push• File Transfer•Synchronization•Audio Gateway• Headset •Printer• Human Interface Devices (Keyboard/Mouse)• Basic Image•Handsfree•AVS10-3 UserGuide V1.0_en.book Page 58 Friday, December 25, 2009 3:58 PM
Appendix E. Notices59Usage environment and your healthWireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.In some situation or environment, the use of wireless LAN PCI Express Mini Card or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:• Using the integrated wireless cards on board of airplanes, or in hospitals• In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devices in a specific organization (e.g., airport or hospital), you are encouraged to ask for authorization to use wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer.Safety information related to Mobile Broadband1Do not use the Mobile Broadband feature on your computer in highly flammable areas (e.g. gas station) or near blasting. Though it is rare, the Mobile Broadband module, like other cellular network devices, could generate a spark. 2Avoid using Mobile Broadband feature outdoors during a thunderstorm. S10-3 UserGuide V1.0_en.book Page 59 Friday, December 25, 2009 3:58 PM
60Appendix E. Notices3Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency (RF) energy which could cause interference with the operation of the airplane communication or navigation system. Refer to rules or regulations of your airline company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do so. 4Follow restrictions when using your computer in hospitals. Some equipments in hospitals are sophisticated and are susceptible to electromagnetic interference. Do not enable Mobile Broadband feature near medical equipment without requesting permission.5The Mobile Broadband communication may affect the operation of implanted cardiac pacemakers and other medically implanted equipment. Patients with cardiac pacemakers should be well aware that use of Mobile Broadband feature on this computer may cause the implanted device to malfunction. If patients have any doubt that there is interference taking place, immediately disable the wireless radio on the computer and contact the doctor for more information. 6The Mobile Broadband module embedded in your computer does not support voice calls, hence their use for essential communications is not possible. Therefore you should never rely upon the device for essential communications.S10-3 UserGuide V1.0_en.book Page 60 Friday, December 25, 2009 3:58 PM
Appendix E. Notices61TV tuner information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Products with television tuner options installedThe notice below applies to products containing television (TV) tuner devices that connect to external antennas or to cable/CATV systems, or both, and that are intended to be installed in North America. Users and installers in other countries should follow local codes and ordinances when installing appliances that connect to external antennas and cable/CATV systems. If local codes are not applicable, it is recommended that users/installers follow guidelines similar to those that follow.The TV tuner should connect to TNV-1 circuit only.When install the coaxial cable to the TV tuner should make sure its metal shield is reliable connected to protective earthing system of the building.Note to CATV system installerThis reminder is provided to call the CATV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.S10-3 UserGuide V1.0_en.book Page 61 Friday, December 25, 2009 3:58 PM
62Appendix E. NoticesExample of antenna grounding• The following notice applies to all countries and regions:Danger:• Outdoor antenna groundingIf an outside antenna or cable system is connected to the equipment, be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built-up static charges.• LightningFor added protection for this equipment during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.Ground clampAntenna lead-in wireAntenna discharge unit (NEC Section 810-20)Grounding conductors (NEC Section 810-21)Power service grounding electrode system (NEC Arti-cle 250, Part H)Ground clampsElectronic service equipmentacbdefgS10-3 UserGuide V1.0_en.book Page 62 Friday, December 25, 2009 3:58 PM
Appendix E. Notices63•Power linesAn outside antenna system should not be located in the vicinity of overhead power lines or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.Risk of Hazard Connecting Class l Equipment to Cable Distribution NetworksFor Class l equipment in Norway, intended to be connected to cable distribution systems, the screen of a coaxial cable is required to be galvanic isolated from the protective earth.• Connection to a Cable Distribution System is to be provided through a galvanic isolator.• Må Kun tilkoples kabel-TV nett via galvanisk isolator.S10-3 UserGuide V1.0_en.book Page 63 Friday, December 25, 2009 3:58 PM
64Appendix E. NoticesElectronic emissions notices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The following information refers to Lenovo Skylight UX/MX, machine type 20039 647.Federal Communications Commission (FCC) StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, used, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult an authorized dealer or service representative for help.Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.S10-3 UserGuide V1.0_en.book Page 64 Friday, December 25, 2009 3:58 PM
Appendix E. Notices65This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Responsible party:Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Telephone: (919) 294-5900Industry Canada Class B Emission Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.S10-3 UserGuide V1.0_en.book Page 65 Friday, December 25, 2009 3:58 PM
66Appendix E. NoticesAvis de conformité à la réglementation d’Industrie CanadaCet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.German Class B Compliance StatementDeutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträg l i c h keitDieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden.S10-3 UserGuide V1.0_en.book Page 66 Friday, December 25, 2009 3:58 PM
Appendix E. Notices67Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.S10-3 UserGuide V1.0_en.book Page 67 Friday, December 25, 2009 3:58 PM
68Appendix E. NoticesEuropean Union Compliance Statement Class B ComplianceEuropean Union - Compliance to the Electromagnetic Compatibility DirectiveThis product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from Lenovo authorized dealers. Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors.S10-3 UserGuide V1.0_en.book Page 68 Friday, December 25, 2009 3:58 PM
Appendix E. Notices69Lenovo Product Service InformationJapanese VCCI Class B StatementS10-3 UserGuide V1.0_en.book Page 69 Friday, December 25, 2009 3:58 PM
70Appendix E. NoticesJapan Compliance Statement for Power line HarmonicsA statement of compliance to the IEC 61000-3-2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase.Korea Class BS10-3 UserGuide V1.0_en.book Page 70 Friday, December 25, 2009 3:58 PM
Appendix E. Notices71WEEE and recycling statements - - - - - - - - - - - - - - - - - - - - - - - -General recycling statementLenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo’s Internet site at http://www.lenovo.com/lenovo/environment/recycling/Turkish statement of compliance - - - - - - - - - - - - - - - - - - - - - - -The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).Türkiye EEE Yönetmeliğine Uygunluk Beyanı Bu Lenovo ürünü, T.C. Çevre ve Orman Bakanlığı’nın “Elektrik ve Elektronik Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik (EEE)” direktiflerine uygundur.EEE Yönetmeliğine Uygundur.S10-3 UserGuide V1.0_en.book Page 71 Friday, December 25, 2009 3:58 PM
72Appendix E. NoticesEU WEEE statements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/lenovo/environment/recycling/.S10-3 UserGuide V1.0_en.book Page 72 Friday, December 25, 2009 3:58 PM
Appendix E. Notices73Japan recycling statements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Collecting and Recycling a Disused Lenovo Computer or MonitorIf you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/pcrecycle http://www.ibm.com/jp/pc/service/recycle/pcrecyclePursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personalhttp://www.ibm.com/jp/pc/service/recycle/personalS10-3 UserGuide V1.0_en.book Page 73 Friday, December 25, 2009 3:58 PM
74Appendix E. NoticesDisposing of a Lenovo Computer ComponentsSome Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.Disposing a Disused Battery Pack from Lenovo Notebook ComputersYour Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack, contact the proper person in Lenovo sales, service, or marketing, and follow that person’s instructions. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/batteryhttp://www.ibm.com/jp/pc/environment/recycle/batteryIf you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/battery http://www.ibm.com/jp/pc/environment/recycle/batteryS10-3 UserGuide V1.0_en.book Page 74 Friday, December 25, 2009 3:58 PM
Appendix E. Notices75Notice for users in the U.S.A. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -California Perchlorate Information:Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate.Perchlorate Material — special handling may apply.See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.Notice on deleting data from your hard disk As computers spread into every corner of life, they process more and more information. The data on your computer, some of it sensitive, is stored on a storage device called the hard disk. Before you dispose of, sell, or hand over your computer, you need to delete that data.Handing your computer over to someone else without deleting the loaded software, such as operating systems and application software, may even violate License Agreements. You are advised to check the terms and conditions of those Agreements.Deleting the data from the hard disk is not easy.There are methods that seem to delete the data:• Move the data to the recycle bin, and then choose the Empty recycle bin command.• Use the Delete command.• Format your hard disk, using the software for initializing it.• Using the preinstalled recovery program, bring the hard disk back to factory-ship state.S10-3 UserGuide V1.0_en.book Page 75 Friday, December 25, 2009 3:58 PM
76Appendix E. NoticesThese operations, however, only change the file allocation of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes.To prevent the leakage of data, it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of, sell, or hand over your computer. You can destroy the data physically by smashing the hard disk with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable. But we recommend that you make use of the software (payware) or service (pay service) specifically developed for the purpose.S10-3 UserGuide V1.0_en.book Page 76 Friday, December 25, 2009 3:58 PM
77IndexAC adapterUsing ............................................................7BatteryCharging.......................................................7BluetoothConnecting .................................................13Interoperability ..........................................58Usage environment....................................59Camera..............................................1Card reader...................................12Caring your computer .............32CleaningComputer cover .........................................41Computer display ......................................42Computer keyboard...................................41Customer Replaceable Unit (CRU) parts list ..........................................53Customer support center........29DisplayCleaning .....................................................42FCC Statement.............................64Frequently Asked Questions 19Function key combinations ...10Hard disk driveProblems .................................................... 25HelpCustomer support center........................... 29Help and service ........................................ 28on the Web ................................................. 29KeyboardCleaning ..................................................... 41Using .......................................................... 10Lenovo Limited Warranty..... 43Maintenance................................. 39MicrophoneBuilt-in.......................................................... 1NoticeElectronic emissions .................................. 64for US users................................................ 75ABCDFHKLMNS10-3 UserGuide V1.0_en.book Page 77 Friday, December 25, 2009 3:58 PM
78IndexPasswordProblems.....................................................21Using...........................................................11Power button..................................1ProblemsBattery ........................................................25Computer screen........................................24Display........................................................21Hard disk drive ..........................................25Password ....................................................21Sound..........................................................25Startup ........................................................25Security ...........................................11Storage mediaHandling.....................................................34Touch pad........................................9Troubleshooting..........................21Warranty information..............50WebHelp ............................................................29Wireless LANAntennas.......................................................1Interoperability ..........................................58Usage environment....................................59PSTWS10-3 UserGuide V1.0_en.book Page 78 Friday, December 25, 2009 3:58 PM
FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device was tested for typical laptop operations with the device contacted directly to the human body to the back 2. side of the notebook computer. To maintain compliance with FCC RF exposure compliance requirements, avoid direct contact to the transmitting antenna during transmitting. Max. SAR value: 0.264 W/kg

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