Honeywell TH6320WF02 TH6320WF02 User Manual 69 2736EFS 07 FocusPRO TH6320WF Wi Fi Series

Honeywell International Inc TH6320WF02 69 2736EFS 07 FocusPRO TH6320WF Wi Fi Series

User Manual

User GuideFocusPRO® TH6320WF Wi-Fi SeriesProgrammable Thermostat
69-2736EFS—05 iiIn the box you will find• Thermostat ID Card• User Guide• Quick Reference Card
WelcomeCongratulations on your purchase of a Honeywell Wi-Fi programmable thermostat. When registered to Honeywell’s Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business—you can stay connected to your comfort system wherever you go.Honeywell’s Total Connect Comfort is the perfect solution if you travel frequently, own a vacation home, a business or manage an Investment property or if you are simply looking for peace of mind.
69-2736EFS—05 2This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat.MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the Thermostat Recycling Corporation at www.thermostat-recycle.org or 1-800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.NOTICE: To avoid possible compressor damage, do not run air conditioner if the outside temperature drops below 50°F (10°C).Need help?Visit http://yourhome.honeywell.com or call 1-855-733-5465 for assistance.
69-2736EFS—05 3About your new thermostatHome screen quick reference ..................... 5Connecting to your Wi-Fi network ...............6 Registering your thermostat online ........... 11Preset energy-saving schedules ............... 19OperationSetting the clock ........................................16Setting the fan ........................................... 17Selecting system mode .............................18Adjusting program schedules ....................20Overriding schedules temporarily .............21Overriding schedules permanently ...........22Unregistering thermostat...........................23Disconnecting Wi-Fi ..................................24Special features ........................................26Setting functions and options ....................29System SetupSystem setup ............................................30AppendicesFrequently asked questions ......................33Troubleshooting ......................................... 36Limited warranty ........................................43Table of contents
69-2736EFS—05 4Features of your Wi-Fi thermostatWith your new thermostat, you can:• Connect to the Internet to monitor and control your heating/cooling system• View and change your heating/cooling system settings• View and set temperature and schedules• Receive alerts via email and get automatic upgradesour new thermostat provides:• Adaptive Intelligent Recovery (AIR) - the thermostat learns your system so it can turn the heat or cool on early to reach your desired temperature at your desired time.• Compressor protection - the compressor waits a few minutes before restarting, to prevent equipment damage.• Heat/cool auto changeover - the thermostat automatically changes from heating to cooling to keep you comfortable.
5 69-2736EFS—05Home screen quick referenceM31586HOLDOnce your Wi-Fi thermostat is installed, it will display the home screen. Portions of this display will change depending on how you are viewing it. The screen lights when you press any button. It stays lit for 8 seconds after you complete changes.Set up messages describe steps in the Wi-Fi set up processWi-Fi statusSet clock, day, or scheduleSelect fan settingsAdditional settingsTemperature adjustment buttonsPermanent override buttonSelect system mode
69-2736EFS—05 6Connecting to your Wi-Fi networkConnect your wireless device to your home network. Any of these device types will work:• Tablet (recommended)• Laptop (recommended)• SmartphoneIf you get stuck... at any point in this procedure, restart the thermostat by removing the thermostat from the wallplate, wait for 10 seconds, and snap it back onto the wallplate. Go to Step 1 in this procedure, starting on page 7.
7 69-2736EFS—05Connecting to your Wi-Fi network1 Connect to your thermostat.1a Make sure the thermostat displays Wi-Fi SETUP.1b On the wireless device (tablet, laptop, smartphone), view the list of available Wi-Fi networks.1c Connect to the network called NewThermostat_123456 (the number will vary).Note: If you are asked to specify a home, public, or office network, select Home Network.M33852HOLD
69-2736EFS—05 8 Connecting to your Wi-Fi network2 Join your home network.2a Open your web browser to access the Thermostat Wi-Fi Setup page. The browser should automatically direct you to the correct page; if it does not, go to http://192.168.1.12b Find the name of your home network on this page and select it.Note: Some routers have enhanced features such as guest networks; use your home network.2c Complete the instructions for joining your Wi-Fi network and click on the Connect button. (Depending on your network setup, you may see an instruction such as Enter Password for your home network.)Note: If you did not correctly connect to the thermostat, you may see your home router page. If so, return to Step 1.M31567
9 69-2736EFS—05 Connecting to your Wi-Fi networkNote: If your Wi-Fi network does not appear in the list on the Thermostat Wi-Fi Setup page:• Try performing a network rescan by pressing the Rescan button. This is helpful in areas with a lot of networks.• If you are connecting to a hidden network, then enter the network SSID in the textbox, select the encryption type from the drop down menu, and click on the Add button. This manually adds the network to the top of the list. Click on the new network in the list and enter the password if necessary. Click on Connect to join the network.
69-2736EFS—05 10 Connecting to your Wi-Fi network3 Make sure your thermostat is connected.While the connection is in process, your thermostat will flash Wait for up to 3 minutes. When the connection is complete, the display will show Wi-Fi Setup Connection Success. The Wi-Fi signal strength will appear in the top-right corner.After about 60 seconds, the home screen will appear and Register at Total Connect will flash until registration is complete.To register online for remote access to your thermostat continue on page 11.Note: If the thermostat displays Connection Failure or continues to display Wi-Fi Setup, confirm you correctly entered your home network password in step 2.M33875M33876
11 69-2736EFS—05 Registering your thermostat onlineM31570To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Follow the instructions below.1 Open the Total Connect Comfort web site.Go to www.mytotalconnectcomfort.com
69-2736EFS—05 12 Registering your thermostat online2 Login or create an account.If you have an account, click Login– or –click Create An Account2a Follow the instructions on the screen.2b Check your email for a response from My Total Connect Comfort. This may take several minutes.Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.2c Follow activation instructions in the email.2d Log in.M31571
13 69-2736EFS—05 Registering your thermostat online3 Register your Wi-Fi thermostat.After you are logged in to your Total Connect Comfort account, register your thermostat.3a Follow the instructions on the screen. After adding your thermostat location, you must enter the thermostat’s unique identifiers:• MAC ID• MAC CRCNote: These IDs are listed on the Thermostat ID Card included in the thermostat package. The IDs are not case sensitive.® U.S. Registered Trademark.© 2012 Honeywell International Inc.69-2723EFS—01 M.S. 04-12Printed in U.S.A.HONEYWELL MODEL: TH6320WFMAC ID: MAC CRC: 69-2723EFS-01Thermostat ID CardUse the MAC ID and CRC ID to register this product at mytotalconnectcomfort.comCarte d’identification de thermostatUtilisez l’identication MAC et l’identication CRC pour enregistrer ce produit à mytotalconnectcomfort.comTarjeta de identificación del termostatoUtilice la identicación MAC y la identicación CRC para inscribir este producto en mytotalconnectcomfort.comMAC ID MAC CRC
69-2736EFS—05 14 Registering your thermostat online3b When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.In the thermostat display, you will see Setup Complete for about 90 seconds.
15 69-2736EFS—05Registering your thermostat online3c Also notice that your thermostat displays its signal strength.Congratulations! You’re done. You can now control your thermostat from anywhere through your tablet, laptop, or smartphoneTotal Connect Comfort free app is available for Apple® iPhone®, iPad® and iPod touch® devices at iTunes® or at Google Play® for all Android™ devices.GET IT ONDownload oniTunes
69-2736EFS—05 161 Press Set Clock/Day/Schedule, then press s or t to set clock.2 Press Set Day, then press s or t to select the day of week.3 Press Done to save.Note: If the Set Clock/Day/Schedule option is not displayed, press Done.Note: If the display flashes Set Clock, the thermostat will follow your settings for the Monday “Wake” time period until you reset the time and day.Setting the time and dayMCR33855HOLDHOLD
17 69-2736EFS—05Press Fan to select On or Auto (toggle to re-select). Auto: Fan runs only when the heating or cooling system is on. Auto is the most commonly used setting.On: Fan is always on.Note: Options may vary depending on your heating/cooling equipment.Setting the fanMCR33895
69-2736EFS—05 18Selecting system modePress System to select:Heat: Controls only the heating system.Cool: Controls only the cooling system.Off: Heating/cooling systems are off.Auto: Selects heating or cooling depending on the indoor temperature.Em Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat. Compressor is off.Note: Depending on how your thermostat was installed, you may not see all system settings.MCR33880
19 69-2736EFS—05 Preset energy-saving schedulesThis thermostat is pre-set with energy-saving program settings for four time periods. Using the default settings can reduce your heating/cooling expenses if used as directed. Savings may vary depending on geographic region and usage.Default Heat Settings Default Cool SettingsWAKE 6:00 am 70 °78 °LEAVE 8:00 am 62 °85 °RETURN 6:00 pm 70 °78 °SLEEP 10:00 pm 62 °82 °
69-2736EFS—05 20Adjusting program schedules1 Press Set Clock/Day/Schedule, then Set Schedule.2 Press s or t to set your Monday (Mon) Wake time, then press Next.3 Press s or t to set the temperature for this period, then press Next.4 Set time and temperature for the next time period (Leave). Repeat Steps 2 and 3 for each time period.5 Press Next to set time periods for the next day. Repeat Steps 2 through 4 for each day.6 Press Done to save and exit.Note: Make sure the thermostat is set to the system mode you want to program (Heat or Cool).MCR33892
21 69-2736EFS—05Overriding schedules temporarilyPress s or t to immediately adjust the temperature.The new temperature will be maintained only until the next programmed time period begins.To cancel the temporary setting at any time, press Cancel. The program schedule will resume.MCR33896HOLD
69-2736EFS—05 22Overriding schedules permanently1 Press HOLD to permanently adjust the temperature. This will turn off the program schedule.2 Press s or t to adjust the temperature setting. The temperature you set will be maintained 24 hours a day until you manually change it or press Cancel to resume the program schedule MCR33897HOLD
23 69-2736EFS—05Unregistering thermostatIf you remove the thermostat from your Total Connect Comfort website account (for example, you’re moving and leaving the thermostat behind), the thermostat will display Register at Total Connect until it is re-registered.M33876
69-2736EFS—05 24Disconnecting Wi-FiReplacing your routerIf you disconnect the thermostat from your Wi-Fi network:1 Enter system setup (see page 29).2 Change setting 39 to 0 (see page 32).The screen will display Wi-Fi Setup.Re-connect to a Wi-Fi network by following the steps on page 6.M33855Turning Wi-Fi offIf you do not plan to control the thermostat remotely, you can remove the Wi-Fi Setup message from the screen:1 Enter system setup (see page 29).2 Change setting 38 to 0 (see page 32). Wi-Fi Setup will be removed from the screen. If you want to connect to the Wi-Fi network later, change setting 38 back to 1.
25 69-2736EFS—05 Software updatesHoneywell periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved, so you will not need to make any changes after the update occurs.While the update is taking place, your thermostat screen flashes Updating and shows the percentage of the update that has occurred. When the update is complete, your home screen will appear as usual.Note: If you are not connected to Wi-Fi, you will not get automatic updates.M34001Percentage of update complete
69-2736EFS—05 26M33881Adaptive Intelligent Recovery (AIR)This feature allows the thermostat to “learn” how long the heating/cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set.For example: Set the Wake time to 6:00 am, and the temperature to 70°. The heat will come on before 6:00 am, so the temperature is 70° by 6:00 am.Note: System setting function 13 controls Smart Response Technology. See “Adaptive Intelligent Recovery (AIR)” on page 30.The message Recovery is displayed when the system is activated before a scheduled time period.
27 69-2736EFS—05 Compressor protectionThis feature forces the compressor to wait a few minutes before restarting, to prevent equipment damage.The message Cool On (or Heat On for a heat pump) will flash during the wait time.M33882
69-2736EFS—05 28 Auto changeoverThis feature is used in climates where both air conditioning and heating are used on the same day.When the system is set to Auto, the thermostat automatically selects heating or cooling depending on the indoor temperature.Heat and cool settings must be at least 3 degrees apart. The thermostat will automatically adjust settings to maintain this 3-degree separation.MCR33893
29 69-2736EFS—05Setting functions and optionsYou can change system preferences for a number of system options. The functions, along with available options are described on pages 30-32.1 Press More and hold for approximately 3 seconds. The screen will change to display two numbers and the button designations will be Done, Back, blank, Next.2 Press Next until you see the function number—the larger number on the left—you want to set.3 Change options for any function by pressing s or t until the correct option (smaller number on right) is displayed.4 Repeat Steps 2 and 3 until you have set all functions that you wish to change.5 When you have made all changes, press Done to save and exit.MCR33883AMCR33884HOLD
69-2736EFS—05 30 User setupFunction Settings & Options13 Adaptive Intelligent Recovery (AIR)1 On0 Off14 Temperature Format (°F/°C)0 Fahrenheit1 Celsius16 Schedule Options 1 Program schedule is on (7-day programmable).0 Program schedule is off. Thermostat can not be programmed.
31 69-2736EFS—05 User setupFunction Settings & Options36 Device NameThis name will identify the thermostat when you view it remotely.If you register multiple thermostats, give each one a different name.52 = Thermostat 1 Basement 16 Exercise Room 30 Library 44 Porch 2 Bathroom 17 Family Room 31 Living Room 45 Rec Room 3 Bathroom 1 18 Fireplace 32 Lower Level 46 Sewing Room 4 Bathroom 2 19 Foyer 33 Master Bath 47 Spa 5 Bathroom 3 20 Game Room 34 Master Bed 48 Storage Room 6 Bedroom 21 Garage 35 Media Room 49 Studio 7 Bedroom 1 22 Great Room 36 Music Room 50 Sun Room 8 Bedroom 2 23 Guest Room 37 Nursery 51 Theater 9 Bedroom 3 24 Gym 38 Office 52 Thermostat10 Bedroom 4 25 Kid's Room 39 Office 1 53 Upper Level11 Boat House 26 Kitchen 40 Office 2 54 Utility Room12 Bonus Room 27 Kitchen 1 41 Pantry 55 Walk In Closet13 Computer Room 28 Kitchen 2 42 Play Room 56 Wine Cellar14 Den 29 Laundry Room 43 Pool Room 57 Workshop15 Dining Room
69-2736EFS—05 32 User setupFunction Settings & Options38 Wi-Fi On/Off 1 Wi-Fi is on and can be connected to a Wi-Fi network.0 Wi-Fi is off. Thermostat cannot be connected to a Wi-Fi network. If you are not connecting the thermostat to a Wi-Fi network this will remove the text Wi-Fi Setup from the messaging center.39 Wi-Fi Connection 1 Connected to Wi-Fi network. This is set automatically when the thermostat is connected to the Wi-Fi network.0 Set to 0 to disconnect from the Wi-Fi network.42 Show period and day of week0 Period and day are not shown on the home screen.1 Period and day are shown on the home screen.85 Restore Schedule Defaults0 Continue using programmed schedule.1 Restore thermostat program to energy saving settings
33 69-2736EFS—05Frequently asked questions:Q Will my thermostat still work if I lose my Wi-Fi connection?:AYes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi.:Q How do I find the password to my router?:AContact the manufacturer of the router or check the router documentation.:Q Why am I not seeing my Wi-Fi setup page?:AYou are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again.:Q Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat?:AVerify that the password entered for the Wi-Fi router is correct.
69-2736EFS—05 34Frequently asked questions:Q Where can I find my MAC ID and MAC CRC codes?:AThe MAC ID and MAC CRC numbers are included on a card packed with the thermostat or on the back of the thermostat (visible when removed from wallplate). Each thermostat has a unique MAC ID and MAC CRC.:Q My thermostat is unable to register to the Total Connect Comfort website.:AVerify that the thermostat is correctly enrolled on your home Wi-Fi network. You might also see the Wi-Fi Signal strength icon. Verify that the Wi-Fi router has a good internet connection. On your computer, verify that you can open the site at mytotalconnectcomfort.com If you cannot open the site, switch off the internet modem for a few seconds, then power it back on.:Q I registered on the Total Connect Comfort website but was unable to login using my new account.:ACheck your email and ensure that you received an activation email. Follow the instructions to activate your account and then login to the website.
35 69-2736EFS—05Frequently asked questions:Q I have signed up on the Total Connect Comfort website and have not received a confirmation email.:ACheck for the email in your Junk or Deleted folder.:Q Is there a way to extend the signal strength?:AMost standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi repeater.Need help?Visit http://yourhome.honeywell.com or call 1-855-733-5465 for assistance.
69-2736EFS—05 36 TroubleshootingLost SignalIf the no-Wi-Fi indicator displays in place of the Wi-Fi strength indicator in the upper right hand corner of the home screen:• Check another device to be sure Wi-Fi is working in your home; if not, call your Internet Service Provider.• Move the router.• Restart the thermostat: remove it from the wallplate, wait 10 seconds, and snap it back onto the wallplate. Return to page 6, Connecting to your Wi-Fi network.M33997M33997
37 69-2736EFS—05 TroubleshootingError Code ActionE01 During Wi-Fi Setup, the router lost power.• Ensure your router has power.• If trying to connect to a hidden or manually added network, confirm the router has power and is working.E02 Invalid Wi-Fi password. This code displays for 30 seconds, then the thermostat will re-enter Wi-Fi Setup mode.• Re-enter password for your home Wi-Fi network.• Repeat setup process and confirm your password for your home Wi-Fi network.Error CodesFor certain problems, the thermostat screen will display a code that identifies the trouble. Initially, error codes are displayed alone in the time area of the screen; after a few minutes, the home screen is displayed and the code alternates with the time.M33999
69-2736EFS—05 38 TroubleshootingM33998Error Code ActionE42 Router is not issuing an IP address to the thermostat.• Wait for 30 minutes, connection can take several minutes.• If still no connection, remove thermostat from wallplate for 10 seconds, then reconnect it (see page 6).• Verify your router is correctly setup to automatically give IP addresses.E43 No internet connection. Thermostat cannot communicate to Total Connect Comfort.• Make sure the Internet cable is plugged in.• Reboot the router.E99 General error Remove thermostat from wallplate for 10 seconds, then reconnect it (see page 6).
39 69-2736EFS—05TroubleshootingIf you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily.Display is blank • Check circuit breaker and reset if necessary.• Make sure power switch at heating and cooling system is on.• Make sure furnace door is closed securely.Cool On or Heat On is flashing on the screen• Compressor protection feature is engaged. Wait 5 minutes for the system to restart safely, without damage to the compressor.Heating or cooling system does not respond• Press System to set system to Heat. Make sure the temperature is set higher than the Inside temperature.• Press System to set system to Cool. Make sure the temperature is set lower than the Inside temperature.• Wait 5 minutes for the system to respond.
69-2736EFS—05 40 GlossaryMAC ID, MAC CRCAlphanumeric codes that uniquely identify your thermostat.QR Code®Quick response code. A two-dimensional,machine-readable image. Your wireless device can read the black and white pattern in the square and link its browser directly to a web site. QR Code is a registered trademark of DENSO WAVE INCORPORATED.
41 69-2736EFS—05Regulatory informationFCC Compliance Statement (Part 15.19) (USA only)This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1 This device may not cause harmful interference, and2 This device must accept any interference received, including interference that may cause undesired operation.FCC Warning (Part 15.21) (USA only)Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.FCC Interference Statement (Part 15.105 (b)) (USA only)This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
69-2736EFS—05 42Regulatory informationThermostatsTo comply with FCC and Industry Canada RF exposure limits for general population/ uncontrolled exposure, the antenna(s) used for these transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.RSS-GENUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.Operation is subject to the following two conditions:1 this device may not cause interference, and2 this device must accept any interference, including interference that may cause undesired operation of the device.
43 69-2736EFS—055-year limited warrantyHoneywell warrants this product, excluding battery, to be free from defects in the workmanship or materials, under normal use and service, for a period of five (5) years from the date of purchase by the consumer. If at any time during the warranty period the product is determined to be defective or malfunctions, Honeywell shall repair or replace it (at Honeywell’s option).If the product is defective,(i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or(ii) call Honeywell Customer Care at 1-855-733-5465. Customer Care will make the determination whether the product should be returned to the following address: Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or malfunction was caused by damage which occurred while the product was in the possession of a consumer.Honeywell’s sole responsibility shall be to repair or replace the product within the terms stated above. HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE FIVE-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.This warranty gives you specific legal rights, and you may have other rights which vary from state to state.If you have any questions concerning this warranty, please write Honeywell Customer Relations, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-855-733-5465.
Automation and Control Systems Honeywell International Inc. 1985 Douglas Drive North Golden Valley, MN 55422Honeywell Ltd 705 Montrichard Avenue Saint-Jean-sur-Richelieu, Québec J2X 5K8 http://yourhome.honeywell.com® U.S. Registered Trademark.Apple, iPhone, iPad, iPod touch and iTunes are trademarks of Apple Inc. All other trademarks are the property of their respective owners.© 2015 Honeywell International Inc.69-2736EFS—07 M.S. Rev. 01-15Printed in U.S.A.69-2736EFS-07

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