Honeywell MXTY3 Barcode Scanner with BT User Manual 3820 UG

Honeywell International Inc Barcode Scanner with BT 3820 UG

Contents

User Manual 3820

™ User’s Guide2020/3820Cordless System
DisclaimerHand Held Products, Inc. (“Hand Held Products“) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.© 2004-2007 Hand Held Products, Inc. All rights reserved.Web Address: www.handheld.comMicrosoft® Pocket PC 2002, Windows®, Windows NT®, Windows 2000, Windows ME, Windows XP, ActiveSync®, Outlook®, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.
The 2020/3820 system meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your 2020/3820 system.FCC Class B Compliance StatementThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio or television technician for help.If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Hand Held Products, Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Hand Held Products, Inc. The correction is the responsibility of the user. Use only shielded data cables with this system.Caution: Any changes or modifications made to this equipment not expressly approved by Hand Held Products, Inc. may void the FCC authorization to operate this equipment.This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines, use only the accessories specified by the manufacturer.!
Agency Compliance StatementsCanadian ComplianceThis Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.3. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.Conformité à la règlementation canadienneCet appareil numérique de la Classe B est conforme à la norme ICES-003 du Canada. Son fonctionnement est assujetti aux conditions suivantes :1. Cet appareil ne doit pas causer de brouillage préjudiciable.2. Cet appareil doit pouvoir accepter tout brouillage reçu, y compris le brouillage pouvant causer un fonctionnement indésirable.3. Pour éviter toute interférence radio avec le service concédé, cet appareil doit être utilisé en intérieur et à l'écart des fenêtres pour pouvoir fournir une protection maximale.L’équipement (ou son antenne de transmission) installé à l’extérieur est soumis à licence.This device meets or exceeds the requirements of all applicable standards organiza-tions for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your device.Regulatory and Safety ApprovalsUSA: FCC Part 15, Class BCanada: ICES-003Regulatory Approvals for Bluetooth Radio DevicesRF devices are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and have been recom-mended for adoption by the Federal Communications Commission (FCC).RF ApprovalsUSA: FCC Part 15.247Canada: RSS 210
CE ComplianceThe CE mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive.For CE-related inquiries, please contact:Hand Held ProductsNijverheidsweg 9-135627 BT EindhovenThe NetherlandsHand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.European Regulatory and Safety ApprovalsEN 55022 (CISPR 22) Class BEN60950EN60825-1EN55024:1998This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC. The equipment is intended for use throughout the European Community.Bluetooth Qualified ProductBluetooth Qualified Body approved as a Bluetooth Class II radio.Bluetooth Radio Device R&TTE Compliance This device is in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:EN 300 328-2:2000EN 301 489-1 (2002-08)EN 301 489-17 (2002-08)EN 60950:2000This product is marked with in accordance with the product requirements specified in the R&TTE Directive, 1999/5/EC.The equipment is intended for use throughout the European Community.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. The battery should be disposed of by a qualified recycler or hazardous materials handler. Do not incinerate the battery or dispose of the battery with general waste materials.NOTE: Any modifications to this device not expressly approved by Hand Held Products may void your authority to operate it.PatentsPlease refer to product packaging for patent information.LED Safety StatementThis device has been tested in accordance with IEC60825-1 LED safety, and has been certified to be under the limits of a Class 1 LED device.GS MarkIf your product is marked with the GS symbol, then the product has been issued a GS certificate.UL and cUL StatementUL and cUL listed: UL60950-1 and CSA C22.2 No.60950-1-03.C-Tick StatementConforms to AS/NZS 3548. C-Tick number: N10410.MexicoSolids and Water ProtectionThe 3820 has a rating of IP41, immunity of foreign particles and dripping water.!
Required Safety Label LocationsScannerCompliance Label locationsItem Number, Serial Number and Revision Information location
BaseCompliance Label locationsItem Number, Serial Number and Revision Information location
iChapter 1 - Getting StartedAbout This Manual ............................................................... 1-1Unpacking the System .......................................................... 1-2Models .................................................................................. 1-2Cordless System: Main Components.................................... 1-3About the Battery.................................................................. 1-3Proper Disposal of the Battery ....................................... 1-4Base Charge Mode................................................................ 1-5Linking Image Scanner to Base............................................ 1-6Image Scanner Modes........................................................... 1-6Unlinking the Image Scanner......................................... 1-6Single Image Scanner Operation .......................................... 1-7Locked Link Mode - Single Image Scanner .................. 1-7Open Link Mode - Single Image Scanner...................... 1-7Override Locked Image Scanner.................................... 1-7Multiple Image Scanner Operation....................................... 1-8Image Scanner Name............................................................ 1-8Changing Image Scanner Name - Serially ..................... 1-8Changing Image Scanner Name - via Barcodes............. 1-9Image Scanner Report......................................................... 1-10Application Work Groups................................................... 1-10Application Work Group Selection.............................. 1-11Resetting the Standard Product Default Settings:Current Application Work Group .................................... 1-12Resetting the Standard Product Default Settings: All Application Work Groups.......................................... 1-12Using the Image Scanner with Bluetooth Devices ............. 1-13Changing Bluetooth PIN Code..................................... 1-13Out-of-Range Alarm........................................................... 1-14Duration........................................................................ 1-14Alarm Sound Type ....................................................... 1-14Data Accumulation Mode................................................... 1-15Beeper and LED Sequences and Their Meaning................ 1-153820 LED Sequences and Their Meaning ................... 1-152020 LED Sequences and Their Meaning ................... 1-15Table of Contents
iiBasic Operation of the Cordless System ............................ 1-16System Conditions ....................................................... 1-17Communication Between the Cordless System and the Host1-18Connecting the Base When Powered by Host (Keyboard Wedge) ........................................................... 1-18Reading Techniques............................................................ 1-20Resetting the Standard Product Defaults ............................ 1-20Plug and Play ...................................................................... 1-21Keyboard Wedge Connection............................................. 1-21Laptop Direct Connect ................................................. 1-21RS-232.......................................................................... 1-21Wand Emulation Plug & Play...................................... 1-22IBM 4683 Ports 5B, 9B, and 17 Interface .......................... 1-22Connecting the Base with USB .......................................... 1-23IBM SurePos ............................................................... 1-25USB PC or Macintosh Keyboard ................................. 1-25USB HID...................................................................... 1-26USB Com Port Emulation............................................ 1-26Connecting the Base with Serial Wedge ............................ 1-27Chapter 2 - Terminal InterfacesTerminal ID .......................................................................... 2-1Supported Terminals............................................................. 2-2Keyboard Country ................................................................ 2-4Keyboard Style ..................................................................... 2-6Keyboard Modifiers.............................................................. 2-7Connecting the Base with RS-232 Serial Port...................... 2-8RS-232 Baud Rate.......................................................... 2-9RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10RS-232 Handshaking ................................................... 2-10Host ACK Selection..................................................... 2-11Host ACK Enable......................................................... 2-12
iiiWand Emulation ................................................................. 2-14Wand Emulation Connection ....................................... 2-14Wand Emulation Transmission Rate............................ 2-15Wand Emulation Polarity ............................................. 2-15Wand Emulation Idle.................................................... 2-16Wand Emulation Data Block Size................................ 2-16Wand Emulation Delay Between Blocks ..................... 2-16Wand Emulation Overall Checksum............................ 2-17Chapter 3 - OutputGood Read Indicators ........................................................... 3-1Beeper – Good Read....................................................... 3-1Beeper Volume – Good Read......................................... 3-1Beeper Pitch – Good Read ............................................. 3-2Beeper Duration – Good Read ....................................... 3-2LED – Good Read .......................................................... 3-2Number of Beeps – Good Read...................................... 3-3Good Read Delay.................................................................. 3-3User-Specified Good Read Delay .................................. 3-3Image Scanner Trigger Modes.............................................. 3-4Manual/Serial Trigger, Low Power................................ 3-4Automatic Trigger .......................................................... 3-5Presentation Mode.......................................................... 3-6Hands Free Time-Out ........................................................... 3-6Reread Delay......................................................................... 3-6User-Specified Reread Delay ......................................... 3-7Centering Window ................................................................ 3-8Output Sequence Overview .................................................. 3-9Output Sequence Editor................................................ 3-10Require Output Sequence............................................. 3-10Multiple Symbols................................................................ 3-13No Read .............................................................................. 3-13Video Reverse..................................................................... 3-13
ivChapter 4 - Data EditingPrefix/Suffix Overview......................................................... 4-1To Add a Prefix or Suffix: ............................................ 4-2To Clear One or All Prefixes or Suffixes:...................... 4-3To Add a Carriage Return Suffix to all Symbologies .... 4-3Prefix Selections............................................................. 4-3Suffix Selections ............................................................ 4-4Function Code Transmit................................................. 4-4Intercharacter, Interfunction, and Intermessage Delays ....... 4-4Intercharacter Delay ....................................................... 4-5User Specified Intercharacter Delay .............................. 4-5Interfunction Delay ........................................................ 4-6Intermessage Delay ........................................................ 4-6Chapter 5 - Data FormattingData Format Editor Introduction .......................................... 5-1To Add a Data Format.................................................... 5-1Other Programming Selections ...................................... 5-2Data Format Editor Commands ..................................... 5-2Data Format Editor......................................................... 5-4Data Formatter ............................................................... 5-5Alternate Data Formats .................................................. 5-5Chapter 6 - SymbologiesIntroduction........................................................................... 6-1All Symbologies ................................................................... 6-1Message Length .................................................................... 6-2Codabar................................................................................. 6-3Codabar Start/Stop Characters ...................................... 6-3Codabar Check Character .............................................. 6-3Codabar Concatenation .................................................. 6-4Codabar Message Length............................................... 6-5
vCode 39 ................................................................................. 6-5Code 39 Start/Stop Characters....................................... 6-5Code 39 Check Character............................................... 6-6Code 39 Message Length ............................................... 6-6Code 39 Append............................................................. 6-7Code 32 Pharmaceutical (PARAF) ................................ 6-7Full ASCII ...................................................................... 6-8Code 39 Code Page ........................................................ 6-9Interleaved 2 of 5 .................................................................. 6-9Check Digit..................................................................... 6-9Interleaved 2 of 5 Message Length .............................. 6-10Code 93 ............................................................................... 6-11Code 93 Message Length ............................................. 6-11Code 93 Code Page ...................................................... 6-11Straight 2 of 5 Industrial ..................................................... 6-12Straight 2 of 5 Industrial Message Length ................... 6-12Straight 2 of 5 IATA Message Length ......................... 6-13Matrix 2 of 5 ....................................................................... 6-13Matrix 2 of 5 Message Length ..................................... 6-14Code 11 ............................................................................... 6-14Check Digits Required ................................................. 6-14Code 11 Message Length ............................................. 6-15Code 128 ............................................................................. 6-15ISBT 128 Concatenation .............................................. 6-16Code 128 Message Length ........................................... 6-16Code 128 Code Page .................................................... 6-16Code 128 Function Code Transmit .............................. 6-17Telepen................................................................................ 6-17Telepen Output ............................................................. 6-17Telepen Message Length.............................................. 6-18UPC A................................................................................. 6-18UPC A Check Digit...................................................... 6-18UPC A Number System ............................................... 6-19UPC A Addenda........................................................... 6-19UPC A Addenda Required ........................................... 6-19UPC A Addenda Separator........................................... 6-20UPC-A/EAN-13 with Extended Coupon Code................... 6-20
viUPC E0 and UPC E1 .......................................................... 6-21UPC E0 and UPC E1 Expand ...................................... 6-21UPC E0 and UPC E1 Addenda Required .................... 6-21UPC E0 and UPC E1 Addenda Separator.................... 6-22UPC E0 Check Digit .................................................... 6-22UPC E0 Number System.............................................. 6-22UPC E0 Addenda ......................................................... 6-23EAN/JAN 13....................................................................... 6-23EAN/JAN 13 Check Digit............................................ 6-23EAN/JAN 13 Addenda................................................. 6-24EAN/JAN 13 Addenda Required ................................. 6-24EAN/JAN 13 Addenda Separator ................................ 6-24ISBN Translate............................................................. 6-25EAN/JAN 8......................................................................... 6-25EAN/JAN 8 Check Digit.............................................. 6-25EAN/JAN 8 Addenda................................................... 6-26EAN/JAN 8 Addenda Required ................................... 6-26EAN/JAN 8 Addenda Separator .................................. 6-26MSI ..................................................................................... 6-27MSI Check Character................................................... 6-27MSI Message Length ................................................... 6-28Plessey Code....................................................................... 6-28Plessey Message Length .............................................. 6-28GS1 DataBar Limited ......................................................... 6-29GS1 DataBar Expanded...................................................... 6-30GS1 DataBar Expanded Message Length .................... 6-30EAN•UCC Emulation......................................................... 6-30China Post Code ................................................................. 6-31Korea Post Code ................................................................. 6-32Korea Post Message Length......................................... 6-32PosiCode A and B............................................................... 6-33PosiCode Message Length ........................................... 6-33Codablock F........................................................................ 6-34Codablock F Message Length...................................... 6-34Code 16K ............................................................................ 6-35Code 16K Message Length .......................................... 6-35
viiCode 49 ............................................................................... 6-36Code 49 Message Length ............................................. 6-36Chapter 7 - Interface KeysKeyboard Function Relationships......................................... 7-1Supported Interface Keys...................................................... 7-3Chapter 8 - UtilitiesTo Add a Test Code I.D. Prefix to All Symbologies ............ 8-1Reset Image Scanner............................................................. 8-1Show Software Revision....................................................... 8-1Show Data Format ................................................................ 8-1Image Scanner Report........................................................... 8-2Image Scanner Address......................................................... 8-2Base Address......................................................................... 8-2Resetting the Standard Product Default Settings:Current Application Work Group....................................... 8-2Resetting the Standard Product Default Settings: AllApplication Work Groups .................................................. 8-3Temporary Visual Xpress Configuration.............................. 8-3Chapter 9 - Visual XpressVisual Xpress Introduction ................................................... 9-1Installing Visual Xpress from the Web .......................... 9-2Chapter 10 - Serial Programming CommandsConventions ........................................................................ 10-1Menu Command Syntax ..................................................... 10-1Query Commands......................................................... 10-2Concatenation of Multiple Commands......................... 10-3Responses ..................................................................... 10-3Examples of Query Commands.................................... 10-3Trigger Commands ............................................................. 10-4Resetting the Standard Product Default Settings:Current Application Work Group..................................... 10-5
viiiResetting the Standard Product Default Settings: All Application Work Groups.......................................... 10-5Menu Commands................................................................ 10-6Terminal Interfaces ............................................... 10-7Output Selections ................................................ 10-10Prefix/Suffix Selections ...................................... 10-12Data Formatter Selections .................................. 10-13Symbologies ....................................................... 10-13Minimizing Bluetooth/ISM Band Network Activity ....10-20Chapter 11 - Product Specifications3820 Product Specifications ............................................... 11-12020 Product Specifications ............................................... 11-23820 Depth of Field ............................................................ 11-3Chapter 12 - MaintenanceMaintenance........................................................................ 12-1Cleaning the Image Scanner’s Window....................... 12-1Inspecting Cords and Connectors................................. 12-1Replacing the 2020 Interface Cable: ............................ 12-2Troubleshooting Base ......................................................... 12-2Chapter 13 - Customer SupportTechnical Assistance .......................................................... 13-1Online Technical Assistance ........................................ 13-2For Further Information ............................................... 13-2Product Service and Repair ................................................ 13-2Online Product Service and Repair Assistance............ 13-3Limited Warranty................................................................ 13-3Appendix A - Reference ChartsSymbology Chart..................................................................A-1ASCII Conversion Chart (Code Page 1252).........................A-2Code Page Mapping of Printed Barcodes.............................A-4
ixAppendix B - Minimizing Bluetooth/ISM Band Network ActivityAuto Reconnect Mode................................................... B-1Maximum Link Attempts .............................................. B-2Relink Time-Out............................................................ B-3Bluetooth/ISM Network Activity Examples........................ B-3
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2020/3820 User’s Guide 1 - 11Getting StartedThe 3820 cordless image scanning system consists of one 2020 base and one 3820 Cordless Linear Image Scanner. Up to seven image scanners may be linked to one base. The 3820 marks a new performance level for hand held image scanners. The 3820 is powered by Hand Held Products AdaptusTM Imaging Technology 5.0. The performance of Adaptus technology delivers aggressive read rates and depths of field on 1D codes.Designed for today’s demanding retail and commercial environments, the 3820 offers a superior reading range, durability, and the ability to read poor quality barcodes. Linear imaging technology is defined by a bright and sharply focused aiming line, high resolution imaging, and fast reading speed. The 3820 is comfortable to hold, easy to use, rugged, and excellent for retail applications, as well as for all general scanning applications.The cordless system is an economical, durable solution for a wide variety of portable data collection applications. The cordless system features:• a tough, ergonomic thermoplastic housing for comfort and durability.• an advanced two-way spread-spectrum radio, Bluetooth® wireless technology• a wide range of interfaces: keyboard wedge, wand emulation, RS-232 terminals, USB, and legacy decoders.• visible and audible feedback for confirmation of a successful decode.• a rechargeable battery designed to operate through a whole work day.The cordless system can be programmed for many communication parameters and input/output protocols compatible to the host, as well as advanced data editing and formatting.About This ManualThis manual contains information to help you set up, operate, and program the cordless system. Product specifications, connector pinouts, a troubleshooting guide, and customer support information are also provided.Hand Held Products barcode image scanners are factory programmed for the most common terminal and communications settings. If you need to change these settings, programming is accomplished by scanning the barcodes in this guide.An asterisk (*) next to an option indicates the default setting.This section contains the following information:• Unpacking the System• Cordless System Main Components• Battery and Charging Information• Linking the Image Scanner to the Base• Beeper and LED Sequences and Their Meaning• Basic Operation of the Cordless System
1 - 2 2020/3820 User’s Guide• Communication Between the Cordless System and the Host• Connection of the Base to an InterfaceUnpacking the SystemAfter you open the shipping carton containing the product, take the following steps:• Check to make sure everything you ordered is present.• Save the shipping container for later storage or shipping.• Check for damage during shipment. Report damage immediately to the carrier who delivered the carton.ModelsModels Description2020-5BE Cordless Base that supports the following interfaces: Keyboard wedge, TTL level 232, TTL level 232 serial wedge, IBM 4683, wand emulation, USB keyboard, USB HID, USB retail (IBM SurePOS)2020-CBE Charge-Only Base3820SR0C0BE Cordless Linear Image Scanner
2020/3820 User’s Guide 1 - 3Cordless System: Main ComponentsAbout the BatteryUse only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold by Hand Held Products will void your warranty and may result in damage to your unit.Power is supplied to the cordless image scanner by a rechargeable battery that is integrated in the image scanner handle. Each image scanner is shipped with a battery. (See Product Specificationsbeginning on page 11-1.)Charging InformationThe battery is designed to charge while the image scanner is positioned in the cordless base unit. Refer to "2020 LED Sequences and Their Meaning" on page 1-15 for an interpretation of the Charge Status indicators.• Place the image scanner in the base that is connected to an appropriate power supply.Battery Contained in Handle!
1 - 4 2020/3820 User’s GuideBattery Recommendations• Batteries are shipped approximately 30% to 60% charged and should be fully charged for maximum charge capacity.• The battery is a lithium ion cell and can be used without a full charge, as well as can be charged without fully discharging, without impacting the battery life. There is no need to perform any charge/discharge conditioning on this cell type battery.• Do not disassemble the battery. There are no user-serviceable parts in the battery.• Keep the base connected to power when the host is not in use.• Replace a defective battery immediately since it could damage the 3820.• Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge.• If you are not sure if the battery or charger is working properly, send it to Hand Held Products or an authorized Hand Held Products, Inc. service center for inspection.Proper Disposal of the BatteryWhen the battery has reached the end of its useful life, the battery should be disposed of by a qualified recycler or hazardous materials handler. Do not incinerate the battery or dispose of the battery with general waste materials. You may send batteries to Hand Held Products (postage paid). The shipper is responsible for complying with all federal, state, and local laws and regulations related to the packing, labeling, manifesting, and shipping of spent batteries. Contact the Product Service Department (see 13-1) for recycling or disposal information. Since you may find that your cost of returning the batteries significant, it may be more cost effective to locate a local recycle/disposal company.
2020/3820 User’s Guide 1 - 5Base Charge ModeIn order for the battery to be charged, there must be enough voltage for the circuitry to work. There are three conditions during which power can be supplied to the base:Condition 1: 9VDC power supply connected to the barrel connectorCondition 2: 12VDC host power source onlyCondition 3: 5VDC host power source onlyThe chart below describes each selection by condition.Using a slow charge rate draws less current (power) from the input power source when the battery is mostly discharged.Scan the appropriate barcode for your application. Default = Automatic.Condition 1 Condition 2 Condition 3Automatic Fast Charge Slow Charge No ChargeFull Charge Rate Fast Charge Fast Charge No ChargeLow Charge Rate Slow Charge Slow Charge No ChargeBattery Charge Off No Charge No Charge No Charge* AutomaticLow Charge Rate Full Charge RateBattery Charge Off
1 - 6 2020/3820 User’s GuideLinking Image Scanner to BaseWhen newly shipped or defaulted to factory settings, the base and image scanner are not linked. Once the image scanner is placed into the base, the software automatically links the image scanner and the base. If the image scanner and base have previously been linked, you do not receive any feedback. If this is the first time that the image scanner and base are linked, both devices emit a short chirp when their radios link. At this point, you are set to one image scanner to one base.1. Provide power to the base.2. Place the 3820 into the base. The image scanner and base link.3. To determine if your cordless system is set up correctly, scan one of the sample barcodes in the back of this manual. If the image scanner provides a single good read beep and the green LED lights, the image scanner has successfully linked to the base. If you receive a triple error beep and the red LED lights, the image scanner has not linked to the base.Image Scanner ModesThe 3820 is capable of working in single image scanner mode, multiple image scanner mode, or with Bluetooth devices, other than the 2020 base.Unlinking the Image ScannerIf the base has an image scanner linked to it, that image scanner must be unlinked before a new image scanner can be linked. Once the previous image scanner is unlinked, it will no longer communicate with the base. To unlink an image scanner from the base, scan the Unlink Image Scanner barcode below.3820 Image Scanner2020 Cordless BaseGreen LEDRed LEDUnlink Image Scanner
2020/3820 User’s Guide 1 - 7Single Image Scanner OperationThere are two link modes to accommodate different applications: Locked Link Mode and Open Link Mode. Scan the appropriate barcodes included in the Open Link and Locked Link Mode explanations that follow to switch from one mode to another. Default = Locked Link Mode.Locked Link Mode - Single Image ScannerIf you link an image scanner to a base using the Locked Link Mode, other image scanners are blocked from being linked if they are inadvertently placed into the base. If you do place a different image scanner into the base, it will charge the image scanner, but the image scanner will not be linked. To use a different image scanner, you need to unlink the original image scanner by scanning the Unlink Image Scanner barcode. (See "Image Scanner Modes" on page 1-6.)Open Link Mode - Single Image ScannerWhen newly shipped or defaulted to factory settings, the base and image scanner are not linked. By placing an image scanner into the base, they establish a link. Placing a different image scanner into the base establishes a new link and the old image scanner is unlinked. Each time an image scanner is placed into the base, it becomes the linked image scanner; the old image scanner is unlinked.Override Locked Image ScannerIf you need to replace a broken or lost image scanner that is linked to a base, scan the Override Locked Image Scanner barcode below with a new image scanner and place that image scanner in the base. The locked link will be overridden; the broken or lost image scanner’s link with the base will be removed, and the new image scanner will be linked.* Locked Link Mode(Single Image Scanner)Open Link Mode(Single Image Scanner)Override Locked Image Scanner(Single Image Scanner)
1 - 8 2020/3820 User’s GuideMultiple Image Scanner OperationTo put the image scanner in multiple image scanner mode, scan the barcode below. Once you scan this barcode, the image scanner is unlinked from the base and must be placed into the base to re-link.Note: Multiple Image Scanner Operation Mode allows you to link up to 7 image scanners to one base. You cannot join an eighth image scanner until you unlink one of the 7 image scanners or take an image scanner out of range.Image Scanner NameYou are able to assign a name to each image scanner you are using. It will be helpful to name the image scanners if you have multiple image scanners linked to one base so that you will be able to control the image scanner receiving imaging commands sent from the base. The default name for an 3820 is “3820”. If you have more than one 3820 linked to a base, the first image scanner that is linked to the base receives commands addressed using this name. Changing Image Scanner Name - SeriallyIf you wish to change the name, you may change it via a serial command (refer to "Menu Command Syntax" on page 10-1) or via a barcode command. To change the name serially, unlink all except one of the 3820s from the base. Send “:3820:BT_NAMname.”, where name is the new image scanner name. If you wish to change the name of additional 3820s, re-link them one at a time and repeat the “:3820:BT_NAMname.” command for each image scanner.Multiple Image Scanner Operation
2020/3820 User’s Guide 1 - 9Changing Image Scanner Name - via BarcodesIf you wanted to set up your image scanners with names 0001-0007, you may scan the barcodes below. Scan the Reset barcode after each name change and wait for the image scanner to re-link to the base before scanning the next barcode to name the next image scanner.Alternatively, you may change the name with a barcode command if you cannot send serial commands to the base. One way to do this is to scan the barcode below and scan a number for the image scanner name. For example, if you had 7 image scanners to one base, scan the barcode below with the first image scanner, scan the 1 barcode on the Programming Chart inside the back cover of this manual and scan Save. Then scan the Reset barcode and wait for the image scanner to re-link to the base before scanning the next barcode. Repeat that process for image scanner number 2, 3, 4 etc.If you want to assign an alphabetic name to the image scanner, create a Code 128 barcode containing “~BT_NAMname.” followed by a FNC3 character (hexidecimal 83), where name is the new image scanner name. Scan the Reset barcode (page 1-9 or on the Programming Chart inside the back cover of this manual). You may use Barcode Builder, which is included with Quick*View. You may download Quick*View from the Hand Held Products, Inc. website: www.handheld.com.0001000200030005000700040006Reset0002Image Scanner Name
1 - 10 2020/3820 User’s GuideImage Scanner Report Scan the barcode below to generate a report for the connected image scanners. The report indicates the port, work group, image scanner name, and address.Application Work GroupsYour cordless system can have up to seven image scanners linked to one base. You can also have up to seven work groups. If you want to have all of the image scanners’ settings programmed alike, you don’t need to use more than one work group. If you want each image scanner to have unique settings (e.g., beeper volume, prefix/suffix, data formatter), then you may program each image scanner to its own unique work group and may program each image scanner independently. Visual XPress (page 9-1) makes it easy for you to program your system for use with multiple image scanners and multiple work groups.The image scanner keeps a copy of the menu settings it is using. Whenever the image scanner is connected or reconnected to a base, the image scanner is updated with the latest settings from the base for its work group. The image scanner also receives menu setting changes processed by the base. If an image scanner is removed from one base and placed into another base, it will be updated with the new base settings for whatever work group that the image scanner was previously assigned. For example, if the image scanner was in work group 1 linked to the first base, it will be placed in work group 1 in the second base with the associated settings.Image Scanner Report
2020/3820 User’s Guide 1 - 11Application Work Group SelectionThis programming selection allows you to assign an image scanner to a work group by scanning the barcode below. You may then program the settings (e.g., beeper volume, prefix/suffix, data formatter) that your application requires.* Group 0Group 1Group 2Group 4Group 6Group 3Group 5
1 - 12 2020/3820 User’s GuideResetting the Standard Product Default Settings:Current Application Work GroupIf you aren’t sure what programming options are in your image scanner, or you’ve changed some options and want the standard product default settings restored, scan the Standard Product Default Settings: Current Application Group barcode below.The Menu Commands starting on page 10-6 list the factory default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Note: Scanning this barcode also causes both the image scanner and the base to perform a reset and become unlinked. Refer to "Linking Image Scanner to Base" on page 1-6 for additional information.Note: If your image scanner is in multiple image scanner mode and you scan either the current or all application group default barcode, you will hear up to 30 seconds of beeping while all image scanners are re-linked from the base and the settings are defaulted to * settings. The default interface is keyboard wedge and the default image scanner mode is single image scanner locked link mode.Resetting the Standard Product Default Settings: All Application Work GroupsThe following barcode defaults all of the work groups to the factory settings.The Menu Commands starting on page 10-6 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Standard Product Default Settings: Current Application Group Standard Product Default Settings:All Application Groups
2020/3820 User’s Guide 1 - 13Using the Image Scanner with Bluetooth DevicesThe 3820 image scanner may be used either with the 2020 base or with other Bluetooth devices. Scanning the Non-Base Bluetooth Connection barcode below allows the image scanner to be used with other Bluetooth devices (e.g., PDA, PC - Bluetooth USB Adapter). After you scan the barcode below, follow the instructions supplied with your Bluetooth device to locate the image scanner and connect to it. If you go out of range with your image scanner, the image scanner automatically reconnects to the Bluetooth device. If you want to relink to the 2020 base, refer to "Override Locked Image Scanner"on page 1-7 or "Resetting the Standard Product Default Settings: All Application Work Groups"on page 1-12.Note: The multiple work groups option is not available when you are using the imager with Bluetooth devices other than the 2020 base.Changing Bluetooth PIN CodeSome devices require a PIN code as part of the Bluetooth security features. Your image scanner’s default PIN is 1234, which you may need to enter the first time you connect to your PDA or PC. The PIN code must be between 1 and 16 characters. To change the PIN, scan the barcode below and then scan the appropriate numeric barcodes from the Programming Chart inside the back cover of this manual. Scan Save to save your selection.Note: Refer to Minimizing Bluetooth/ISM Band Network Activity beginning on page B-1 for additional Bluetooth/ISM information.Non-Base BT ConnectionBluetooth PIN
1 - 14 2020/3820 User’s GuideOut-of-Range AlarmDurationIf your image scanner is out range of the base, an alarm sounds from both your base and image scanner. To activate the alarm options for the image scanner or the base and to set the alarm duration, scan the appropriate barcode below and then set the time-out duration (from 0-3000 seconds) by scanning digits on the Programming Chart inside the back cover, then scanning Save. Default = 0 sec (no alarm).Note: If you are out of range when you scan a barcode, you will receive an error beep even if you do not have the alarm set. You receive the error beep since the data could not be communicated to the base or the host.Alarm Sound TypeIf you have set the out-of-range alarm enabled, you may change the alarm type for the image scanner or base by scanning the appropriate barcode below and then scanning a digit (0-7) barcode and the Save barcode on the Programming Chart inside the back cover of this manual. Default = 0. Set the sound type to fit your application.Base Alarm DurationImage Scanner Alarm Base Alarm TypeImage Scanner Alarm Type
2020/3820 User’s Guide 1 - 15Data Accumulation ModeScan the barcodes below to turn data accumulation (batch) mode on and off. If data accumulation mode is on, barcode data is stored when the image scanner is out of range of the base and transmitted once the image scanner is back in range.Beeper and LED Sequences and Their MeaningThe 3820 contains LEDs on the top of the unit to indicate its power up, communication, and battery status. Simply stated, red LED = error; green LED = success of any type. The unit’s audible indicators have meaning as well: 3 beeps = error; 2 beeps = menu change; 1 beep = all other successes.The table below lists the indication and cause of the LED illumination and beeps for the 3820.3820 LED Sequences and Their Meaning2020 LED Sequences and Their MeaningThe base contains a red LED that indicates the status of the unit and verifies its communication with the host system and a green LED that indicates image scanner battery charge condition.LED Indication Beeper Indication CauseNormal OperationRed Flash None Battery lowGreen Flash 1 beep Successful communication or linkingRed, blinking 3 beeps Failed communicationMenu OperationGreen Flash 2 beeps Successful menu changeRed, blinking 3 beeps Unsuccessful menu changeData Accumulation Mode On* Data Accumulation Mode Off
1 - 16 2020/3820 User’s GuideThe tables below list the indication and cause of the LED illumination and beeps for the 2020.Note: Charging only occurs with external power applied to the 2020 or 12 volt Host power.Basic Operation of the Cordless SystemCordless BaseThe cordless base provides the link between the cordless image scanner and the host system. The base contains an interface assembly and an RF communication module. The RF communication module performs the data exchange between the cordless image scanner and the interface assembly. The control assembly coordinates the central interface activities including: transmitting/receiving commands and data to/from the host system, performing software activities (parameter menuing, visual indicator support, power-on diagnostics), and data translation required for the host system.The base also is the image scanner battery charger with the external 9VDC power source applied. Once you place the image scanner into base, the base green LED responds according to the Charge Status Indicator table above.The base can be powered by the Host (parasitic power mode). If the base is in parasitic power mode without the 9VDC power source, the base will still function, but will not charge the battery.System Condition System Status Indicator (Red LED)Power On/System Idle LED is onPower On/Diagnostic Error Blink LED for long duration, pulsing indefinitelyReceiving Data (2020 only)Blink LED for short duration in multiple pulses. Occurs while transferring data to/from the RF module or the Host port.Base requests status from its own Bluetooth radio Blink LED once (occurs approx. every 30 seconds)Charge Condition Charge Status Indicator (Green LED)Image Scanner inserted into base Three flashes>80% charged On continuously30% to 80% charged Slow flash, 1 second on, 1 second off<30% charged Fast flash, 300 mSec on, 300 mSec off
2020/3820 User’s Guide 1 - 17RF (Radio Frequency) Module OperationThe cordless system uses a state-of-the-art two-way Bluetooth radio to transmit and receive data between the image scanner and the base. Designed for point-to-point and multipoint-to-single point applications, the radio operates using a license free ISM band, which sends relatively small data packets at a fast data rate over a radio signal with randomly changing frequencies, makes the cordless system highly responsive to a wide variety of data collection applications and resistant to noisy RF environments. Bluetooth Class 2 power level provides range of 33 feet (10m) depending on the environment.Cordless Image ScannerThe cordless image scanner enables fast and accurate barcode scanning using a non-contact linear image scanner. The image scanner is comprised of a linear image scanner, a decode/control assembly, and an RF communication module. The scan engine performs the barcode image illumination and sensing. The decode/control assembly coordinates the central communication activities including: capturing and decoding the barcode image data, performing software activities (parameter menuing, visual indicator support, low battery indication), and data translation required for the host system. The RF communication module performs the data exchange between the image scanner and the base.System ConditionsThe components of the cordless system interact in specific ways as you associate an image scanner to a base, as you move an image scanner out of range, bring an image scanner back in range, or swap image scanners between two cordless systems. The following information explains the cordless system operating conditions.Linking ProcessOnce an image scanner is placed into the base, the image scanner’s battery charge status is checked, and software automatically detects the image scanner and links it to the base depending on the selected link mode.Image Scanner Is Out of RangeThe cordless image scanner is in communication with its base, even when it is not transmitting barcode data. Whenever the image scanner can’t communicate with the base for a few seconds, it is out of range. If the image scanner is out of range and you scan a barcode, the image scanner issues a triple beep indicating no communication with the base. In addition, your image scanner and base can sound an alarm if programmed to emit an alarm. See Out-of-Range Alarm on page 1-14.Image Scanner Is Moved Back Into RangeThe image scanner re-links if the image scanner or the base have been reset or out of range. If the image scanner re-links, you will hear a single chirp when the re-linking process (uploading of the parameter table) is complete.
1 - 18 2020/3820 User’s GuideOut of Range and Back into Range with Data Accumulation Mode OnThe image scanner may store a number of symbols (approximately 500 UPC symbols, others may vary) when out of range and then send them to the base when back in range. You will not hear a communication error beep in this mode, but you will hear a short buzz when you pull the trigger if the radio communication is not working. Once the radio connection is made, the image scanner produces a series of beeps while the data is being transferred to the base.Communication Between the Cordless System and the HostThe cordless image scanner provides immediate feedback in the form of a “good read” indication (a green LED on the image scanner and an audible beep) after a barcode is scanned correctly and the base has acknowledged receiving the data. This is possible since the cordless system provides two-way communication between the image scanner and the base.When data is scanned, the data is sent to the host system via the base unit. Confirmation from the host system or the base indicates that the data sent was received by the host. The cordless image scanner recognizes data acknowledgement (ACK) from the base unit. If it cannot be determined that the data has been properly sent to the base, the image scanner issues an error indication. You must then check to see if the scanned data was received by the host system.Connecting the Base When Powered by Host (Keyboard Wedge)A base can be connected between the keyboard and PC as a “keyboard wedge,” plugged into the serial port, or connected to a portable data terminal in wand emulation or non decoded output mode. The following is an example of a keyboard wedge connection:1. Turn off power to the terminal/computer.3) Base sends data to host1) Good Read2) ACK from base
2020/3820 User’s Guide 1 - 192. Disconnect the keyboard cable from the back of the terminal/computer.3. Connect the appropriate interface cable to the base and to the terminal/computer and keyboard. Make sure the cables are secured in the wireways in the bottom of the base and that the base sits flat on a horizontal surface.4. Turn the terminal/computer power back on.5. Program the base for the keyboard wedge interface. See "Keyboard Wedge Connection" on page 1-21.)6. Verify the base operation by scanning a barcode from the Sample Symbols in the back of this manual.Note: Without using the 9-volt external, power supply, the base only uses enough power from the host to operate the interface. The image scanner’s battery is not charged when in this mode. Using the 9-volt, external power supply allows the image scanner’s battery to be charged, and no power is drawn from the host.
1 - 20 2020/3820 User’s GuideReading TechniquesThe image scanner has a view finder that projects a bright red aiming beam that corresponds to its horizontal field of view. The aiming line should be centered horizontally over the barcode; it will not read if the aiming line is in any other direction. The best focus point for reading most code densities is about 5 inches (12.7 cm) from the unit. To read single or multiple symbols (on a page or on an object), hold the image scanner at an appropriate distance from the target, pull the trigger, and center the aiming line on the symbol.Resetting the Standard Product DefaultsIf you aren’t sure what programming options are in your image scanner, or you’ve changed some options and want the factory settings restored, scan the Standard Product Default Settings barcode below.The Menu Commands starting on page 10-6 lists the factory default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Note: Scanning this barcode also causes both the image scanner and the base to perform a reset and become unlinked. Refer to "Linking Image Scanner to Base" on page 1-6 for additional information.Good ReadBad ReadBad ReadStandard Product Default Settings
2020/3820 User’s Guide 1 - 21Plug and PlayPlug and Play barcodes provide instant image scanner set up for commonly used interfaces.Note: After you scan one of the codes, power cycle the host terminal to have the interface in effect.Keyboard Wedge ConnectionIf you want your system programmed for an IBM PC AT and compatibles keyboard wedge interface with a USA keyboard, scan the barcode below. Keyboard wedge is the default interface.Note: The following barcode also programs a carriage return (CR) suffix.Laptop Direct ConnectFor most laptops, scanning the Laptop Direct Connect barcode allows operation of the image scanner in parallel with the integral keyboard. The following Laptop Direct Connect barcode selects terminal ID 03, programs a carriage return (CR) suffix and turns on Emulate External Keyboard (page 2-6).RS-232The RS-232 Interface barcode is used when connecting to the serial port of a PC or terminal. The following RS-232 Interface barcode also programs a carriage return (CR) and a line feed (LF) suffix, baud rate, and data format as indicated below. It also changes the trigger mode to manual.Option SettingBaud Rate 115,200 bpsData Format 8 data bits, no parity bit, 1 stop bitIBM PC AT and Compatibles with CR suffix Laptop Direct Connectwith CR suffixRS-232 Interface
1 - 22 2020/3820 User’s GuideWand Emulation Plug & PlayIn Wand Emulation mode, the image scanner decodes the barcode then sends data in the same format as a wand scanner. The Code 39 Format converts all symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code 128 and Interleaved 2 of 5 without any changes, but converts all other symbologies to Code 39.The Wand Emulation Plug & Play Code 39 Format barcode below sets the terminal ID to 61. The Wand Emulation Plug & Play Same Code Format barcode sets the terminal ID to 64. These Plug & Play barcodes also set the Transmission Rate to 25 inches per second, Output Polarity to black high, and Idle State to high. (If you want to change the terminal ID only, without changing any other image scanner settings, please refer to Terminal ID on page 2-1.)IBM 4683 Ports 5B, 9B, and 17 InterfaceScan one of the following “Plug and Play” codes to program the 3820 for IBM 4683 Port 5B, 9B, or 17.Note: After scanning one of these codes, you must power cycle the cash register.Wand Emulation Same CodeWand Emulation (Code 39 Format) IBM 4683 Port 5B InterfaceIBM 4683 Port 9B HHBCR-1 InterfaceIBM 4683 Port 17 InterfaceIBM 4683 Port 9B HHBCR-2 Interface
2020/3820 User’s Guide 1 - 23Each barcode above also programs the following suffixes for each symbology:* Suffixes programmed for Code 128 with IBM 4683 Port 5B, IBM 4683 Port 9B HHBCR-1,and IBM 4683 Port 17 Interfaces**Suffixes programmed for Code 128 with IBM 4683 Port 9 HHBCR-2 InterfaceConnecting the Base with USBA base can be connected to the USB port of a computer. 1. Connect the appropriate interface cable to the base and to the computer. Make sure the cables are secured in the wireways in the bottom of the base and that the base sits flat on a horizontal surface. 2. Program the base for the USB interface by scanning the appropriate programming barcode.3. Verify the base operation by scanning a barcode from the Sample Symbols in the back of this manual.Symbology SuffixEAN 8 0CEAN 13 16UPC A 0DUPC E 0ACode 39 00 0A 0BInterleaved 2 of 5 00 0D 0BCode 128 * 00 0A 0BCode 128 ** 00 18 0B
1 - 24 2020/3820 User’s GuideFor additional USB programming and technical information, refer to Hand Held Products “USB Application Note,” available at www.handheld.com.Note: Without using the 9-volt external, power supply, the base only uses enough power from the host to operate the interface. The image scanner’s battery is not charged when in this mode. Using the 9-volt, external power supply allows the image scanner’s battery to be charged, and no power is drawn from the host.
2020/3820 User’s Guide 1 - 25IBM SurePosScan one of the following “Plug and Play” codes to program the 3820 for IBM SurePos (USB Hand Held image scanner) or IBM SurePos (USB Tabletop scanner).Note: After scanning one of these codes, you must power cycle the cash register.Each barcode above also programs the following suffixes for each symbology:USB PC or Macintosh KeyboardScan one of the following codes to program the 3820 for USB PC Keyboard or USB Macintosh Keyboard. Scanning these codes adds a CR and LF, along with selecting the terminal ID (USB PC Keyboard - 124, USB Macintosh Keyboard - 125, USB Japanese Keyboard (PC) - 134).Symbology SuffixEAN 8 0CEAN 13 16UPC A 0DUPC E 0ACode 39 00 0A 0BInterleaved 2 of 5 00 0D 0BCode 128 00 18 0BIBM SurePos (USB HandHeld Image Scanner) Interface IBM SurePos (USB TabletopScanner) InterfaceUSB Keyboard (PC)USB Keyboard (Mac)USB Japanese Keyboard (PC)
1 - 26 2020/3820 User’s GuideUSB HIDScan the following code to program the 3820 for USB HID barcode scanners. Scanning this code changes the terminal ID to 131.USB Com Port EmulationScan the following code to program the 3820 to emulate a regular RS-232-based Com Port. If you are using a Microsoft® Windows® PC, you will need to download a driver from the Hand Held Products website (www.handheld.com). The driver will use the next available Com Port number. Apple® Macintosh computers recognize the image scanner as a USB CDC class device and automatically uses a class driver. Scanning the code below changes the terminal ID to 130.Note: No extra configuration (e.g., baud rate) is necessary.CTS/RTS EmulationACK/NAK ModeUSB HID barcode Image USB Com Port EmulationUSB CTS/RTS Emulation On* USB CTS/RTS Emulation OffACK/NAK On* ACK/NAK Off
2020/3820 User’s Guide 1 - 27Connecting the Base with Serial WedgeThe 2020 uses TTL signal levels to wedge into an RS-232 serial network. Use only 2020 serial wedge cables to prevent damage to the base. Refer to Connecting the Base with RS-232 Serial Port on page 2-8 to set the baud rate and communications protocol.1. Turn off power to the computer.2. Disconnect the existing serial cable from the computer.3. Connect the appropriate interface cable to the base. Make sure the cables are secured in the wireways in the bottom of the base and that the base sits flat on a horizontal surface.Note: For the base to work properly, you must have the correct cable for your type of computer.4. Plug the serial connector into the serial port on your computer. Tighten the two screws to secure the connector to the port.5. Plug the other serial connector into the other device connection and tighten the two screws.6. Plug the power supply barrel connector to the base, and plug the power supply into the AC source.7. Once the base has been fully connected, power up the computer.
1 - 28 2020/3820 User’s GuideTo set up the serial wedge terminal ID, use the serial terminal ID 050 and follow the instructions on page 2-1. Make sure that all of the communication parameters match on all of the connected devices. Choosing Both sends scanned data to P1 and P2. Default = P1.* P1P2Both P1 and P2
2020/3820 User’s Guide 2 - 12Terminal InterfacesTerminal IDIf your interface is not a standard PC AT, refer to "Supported Terminals" on page 2-2 through page 2-3, and locate the Terminal ID number for your PC. Scan the Terminal ID barcode below, then scan the numeric barcode(s) from the Programming Chart inside the back cover of this manual to program the image scanner for your terminal ID. Scan Save to save your selection. For example, an IBM AT terminal has a Terminal ID of 003. You would scan the Terminal ID barcode, then 0, 0, 3 from the Programming Chart inside the back cover of this manual, then Save. If you make an error while scanning the digits (before scanning Save), scan the Discard code on the Programming Chart, scan the Terminal ID barcode, scan the digits, and the Save code again.Note: The default interface for the 2020-5BE is Keyboard Wedge (Term ID = 003).Note: After scanning one of these codes, you must power cycle your computer.Terminal IDSave
2 - 2 2020/3820 User’s GuideSupported Terminals Terminal Model(s) Terminal IDDEC VT510, 520, 525 (PC style) 005DEC VT510, 520, 525 (DEC style LK411) 104Esprit 200, 400 005Heath Zenith PC, AT 003*HP Vectra 003*IBM XT 001IBM PS/2 25, 30, 77DX2 002IBM AT, PS/2 30–286, 50, 55SX, 60, 70, 70–061, 70–121, 80 003*IBM 102 key 3151, 3161, 3162, 3163, 3191, 3192, 3194, 3196, 3197, 3471, 3472, 3476, 3477006IBM 122 key 3191, 3192, 3471, 3472 007IBM 122 key 3196, 3197, 3476, 3477, 3486, 3482, 3488 008IBM 122 key 3180 024IBM 122 key 3180 data entry keyboard 114IBM DOS/V 106 key PC & Workstation 102IBM SurePOS USB Hand Held Scanner 128**IBM SurePOS USB Tabletop Scanner 129**IBM Thinkpad 360 CSE, 340, 750 097IBM Thinkpad 106IBM Thinkpad 365, 755CV 003*I/O 122 key 2676D, 2677C, 2677D 008ITT 9271 007Lee Data IIS 007NEC 98XX Series 103Olivetti M19, M200 001Olivetti M240, M250, M290, M380, P500 003*RS-232 TTL 000Serial Wedge 050Silicon Graphics Indy, Indigoll 005Telex 88 key 078, 078A, 79, 80, 191, 196, 1191,1192, 1471, 1472, 1476, 1477, 1483025Telex 88 key Data Entry Keyboard 112Telex 102 key 078, 078A, 79, 80, 191, 196,1191,1192, 1471, 1472, 1476, 1477, 1483045
2020/3820 User’s Guide 2 - 3* Default for 2020-5BE.**It is best to use the Plug and Play barcodes, beginning on page 1-25 to program theseinterfaces, rather than scanning the terminal ID listed in this table.Telex 122 key 078, 078A, 79, 80, 191, 196,1191,1192, 1471, 1472, 1476, 1477, 1482, 1483046USB PC Keyboard 124**USB Mac Keyboard 125**USB Com Port 130USB HIDPOS 131**Wand Emulation (Code 39 Format) 061Wand Emulation (Same Code Format) 064Supported Terminals (Continued)Terminal Model(s) Terminal ID
2 - 4 2020/3820 User’s GuideKeyboard CountryScan the appropriate country code below to program the keyboard for your country. As a general rule, the following characters are supported, but need special care for countries other than the United States:@ | $ # { } [ ] = / ‘ \ < > ~ * United States BrazilCzech RepublicDenmarkFinland (Sweden)FranceGermany/AustriaGreeceHungaryBelgiumCanada (French)Israel (Hebrew)
2020/3820 User’s Guide 2 - 5Keyboard Country (continued) Latin AmericaNorwayPolandPortugalRomaniaRussiaSCSSlovakiaItalyNetherlands (Dutch)SpainSwedenSwitzerland (German)Turkey QU.K.Turkey F
2 - 6 2020/3820 User’s GuidePlease refer to the Hand Held Products website (www.handheld.com) for complete keyboard country support information and applicable interfaces. If you need to program a keyboard for a country other than one listed above, scan the Program Keyboard Country barcode below, then scan the numeric barcode(s) for the appropriate country from the inside back cover, then the Save barcode.Keyboard StyleThis programs keyboard styles, such as Caps Lock and Shift Lock. Default = Regular.Regular is used when you normally have the Caps Lock key off.Caps Lock is used when you normally have the Caps Lock key on.Shift Lock is used when you normally have the Shift Lock key on (not common to U.S. keyboards).Automatic Caps Lock is used if you change the Caps Lock key on and off. The software tracks and reflects if you have Caps Lock on or off (AT and PS/2 only). This selection can only be used with systems that have an LED which notes the Caps Lock status.Autocaps via NumLock barcode should be scanned in countries (e.g., Germany, France) where the Caps Lock key cannot be used to toggle Caps Lock. The NumLock option works similarly to the regular Auotcaps, but uses the NumLock key to retrieve the current state of the Caps Lock.Program Keyboard Country * RegularCaps Lock Shift LockAutomatic Caps Lock Autocaps via NumLock
2020/3820 User’s Guide 2 - 7Emulate External Keyboard should be scanned if you do not have an external keyboard (IBM AT or equivalent).Note: After scanning the Emulate External Keyboard barcode, you must power cycle your computer.Keyboard ModifiersThis modifies special keyboard features, such as CTRL+ ASCII codes and Turbo Mode.Control + ASCII Mode On:The image scanner sends key combinations for ASCII control characters for values 00-1F. Refer to Keyboard Function Relationships, page 7-1 for CTRL+ ASCII Values. Default = OffTurbo Mode:The image scanner sends characters to a terminal faster. If the terminal drops characters, do not use Turbo Mode. Default = OffNumeric Keypad Mode:Sends numeric characters as if entered from a numeric keypad. Default = OffEmulate External Keyboard Control + ASCII Mode On * Control + ASCII Mode Off Turbo Mode On * Turbo Mode Off Numeric Keypad Mode On * Numeric Keypad Mode Off
2 - 8 2020/3820 User’s GuideAutomatic Direct Connect Mode:This selection can be used if you have an IBM AT style terminal and the system is dropping characters. Default = OffConnecting the Base with RS-232 Serial Port1. Turn off power to the terminal/computer.2. Connect the appropriate interface cable to the base.Note: For the base to work properly, you must have the correct cable for your type of terminal/computer.3. Plug the serial connector into the serial port on your computer. Tighten the two screws to secure the connector to the port.4. Plug the power supply barrel connector to the base, and plug the power supply into the AC source.Automatic Direct Connect Mode On * Automatic Direct Connect Mode Off
2020/3820 User’s Guide 2 - 95. Once the base has been fully connected, power up the computer.All communication parameters between the image scanner and terminal must match for correct data transfer through the serial port using RS-232 protocol. Scanning the RS-232 interface barcode, programs the image scanner for an RS-232 interface at 115,200 baud, parity–none, 8 data bits, 1 stop bit, and adds a suffix of a CR LF.RS-232 Baud RateBaud Rate sends the data from the image scanner to the terminal at the specified rate. The host terminal must be set for the same baud rate as the image scanner. Default = 115,200.RS-232 Interface 300 24006001200480038400 960019200* 115,20057,600
2 - 10 2020/3820 User’s GuideRS-232 Word Length: Data Bits, Stop Bits, and ParityData Bits sets the word length at 7 or 8 bits of data per character. If an application requires only ASCII Hex characters 0 through 7F decimal (text, digits, and punctuation), select 7 data bits. For applications which require use of the full ASCII set, select 8 data bits per character. Default = 8.Stop Bits sets the stop bits at 1 or 2. Default = 1.Parity provides a means of checking character bit patterns for validity.Default = None.RS-232 HandshakingRS-232 Handshaking allows control of data transmission from the image scanner using software commands from the host device. CTS/RTS operates in mode 2. When this feature is turned Off, no data flow control is used. When Data Flow Control is turned On, the host device suspends transmission by 7 Data, 1 Stop, Parity Even7 Data, 1 Stop, Parity None7 Data, 1 Stop, Parity Odd7 Data, 2 Stop, Parity Odd 7 Data, 2 Stop, Parity Even7 Data, 2 Stop Parity None * 8 Data, 1 Stop, Parity None8 Data, 1 Stop, Parity Even8 Data, 1 Stop, Parity Odd
2020/3820 User’s Guide 2 - 11sending the XOFF character (DC3, hex 13) to the image scanner. To resume transmission, the host sends the XON character (DC1, hex 11). Data transmission continues where it left off when XOFF was sent. Default = RTS/CTS, XON/XOFF and ACK/NAK Off.Host ACK SelectionSome applications require that the host terminal (or server) approve or reject incoming barcode data and notify the operator of these actions. These applications require that the host maintain control over the response indicators emitted from the source image scanner. Turning the Host ACK selection on, configures the cordless system image scanners to respond to commands from the host system.The following criteria must be met for the Host ACK to work correctly:• The cordless system must be configured for Host Port RS-232 (terminal ID = 000) or USB COM Emulation (terminal ID = 130).• RTS/CTS is defaulted off. You must enable it if the host system requires it.• Host ACK must be enabled (page 2-12). • System performance degrades when using Host ACK at rates lower than 9600.• The host terminal software must be capable of interpreting the barcode data, make decisions based on the data content, and send out appropriate escape commands to the source image scanner.Escape commands are addressed to the source image scanner via “Application Work Groups.” Once a command is sent, all image scanners in a group respond to that command. Because of this situation, it is recommended that each image scanner is assigned to its own group in host ACK mode.The commands to which the image scanner responds are listed on page 2-13. The <ESC> is a 1B in hex. A typical command string is y <ESC> x, where “y” is the application work group number, “<ESC> x” is the escape command, and the comma is the terminator, which is required. RTS/CTS On * XON/OFF Off* RTS/CTS OffXON/XOFF OnACK/NAK On * ACK/NAK Off
2 - 12 2020/3820 User’s GuideCommands may be strung together to create custom response sequences. An example of a command string is listed below.0<ESC>4<ESC>5<ESC>6,The above example will make an image scanner in application work group zero beep low, medium, high.Once Host ACK is enabled, the system works as follows:• The image scanner reads a code and sends data to the base/host system. No audible or visual indication is emitted until you receive an escape command. The image scanner read illumination goes out upon a successful read.• Image Scanner is suspended until 1) a valid escape string is received from the host system (via the base) or 2) the image scanner “times out.”• Once condition 1 or 2 above has been met, the image scanner is ready to scan again, and the process repeats.Time out is indicated by three rapid beeps at the same pitch. A time out occurs if the source image scanner does not receive a valid escape command in 10 seconds. If a time out occurs, the operator should check the host system to understand why a response to the image scanner was not received.Host ACK EnableHost ACK On* Host ACK Off
2020/3820 User’s Guide 2 - 132020 Host Escape CommandsCommand Action<ESC> a Indicate as if successful menu change made<ESC> b Indicate as if unsuccessful menu change made<ESC> 1 Illuminate green LED for 135 milliseconds (followed by at least 70 mSecs. dark time when multiple blinks)<ESC> 2 Illuminate green LED for two seconds (followed by at least 500 mSecs. dark time when multiple blinks)<ESC> 3 Illuminate green LED for five seconds (followed by at least 500 mSecs. dark time when multiple blinks)<ESC> 4 One beep at low pitch tone<ESC> 5 One beep at medium pitch tone<ESC> 6 One beep at high pitch tone<ESC> 7 Indicate as successful decode and communication to host.<ESC> 8 Indicate as unsuccessful decode and communication to host.1) Good Read3) ACK: Host to Base4) ACK: Base to Image Scanner2) Base sends data to host
2 - 14 2020/3820 User’s GuideWand EmulationWand Emulation ConnectionThe Wand Emulation Connection barcodes should be used if you want to change the terminal ID only, without changing any other image scanner settings. We recommend using Wand Emulation Plug & Play barcodes to program your image scanner to emulate a wand reader. The Wand Emulation Plug & Play barcodes change other parameters, in addition to changing the terminal ID. Please refer to Wand Emulation Plug & Play on page 1-22 for further information. In Wand Emulation mode, the image scanner decodes the barcode then sends data in the same format as a wand scanner. The Code 39 Format converts all symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code 128 and Interleaved 2 of 5 without any changes, but converts all other symbologies to Code 39. 2D symbologies are converted to Code 128.The Code 39 Format barcode below sets the terminal ID to 61, and the Same Code Format barcode sets the terminal ID to 64.Code 39 FormatSame Code Format
2020/3820 User’s Guide 2 - 15Wand Emulation Transmission RateThe transmission rate is limited by the terminal’s ability to receive data without dropping characters. Default = 25 inches/second.Wand Emulation PolarityThe Polarity can be sent as standard with black bars high, or reversed with white bars high. Default = Black High. 10 80* 2540120 150200* Black HighWhite High
2 - 16 2020/3820 User’s GuideWand Emulation IdleThe idle describes the state of the image scanner when no data is being transmitted. When in Wand Emulation mode, you must set the image scanner’s idle state to match the idle state for the device to which the image scanner is connected. Default = Idle High.Wand Emulation Data Block SizeThis transmits the data in smaller blocks to prevent buffer overflow. Default = 40.Wand Emulation Delay Between BlocksThis sets the delay time between data blocks. Default = 50ms.* Idle HighIdle Low 20 80* 4060 5ms500ms* 50ms150ms
2020/3820 User’s Guide 2 - 17Wand Emulation Overall ChecksumWhen this option is turned on, a computed check character is added at the end of the entire message. The check character is the character which when Exclusive-OR’d with every preceding character of the message yields a result of 0x00 (00H). Default = Off.* Wand Emulation Overall Checksum OffWand Emulation Overall Checksum On
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2020/3820 User’s Guide 3 - 13OutputImage Scanner FunctionsGood Read IndicatorsBeeper – Good ReadThe beeper may be programmed On or Off in response to a good read. Turning this option off, only turns off the beeper response to a good read indication. All error and menu beeps are still audible. Default = On.Beeper Volume – Good ReadThe beeper volume codes modify the volume of the beep the image scanner emits on a good read. Default = Medium.* Beeper - Good Read On Beeper - Good Read OffHigh* MediumOff Low
3 - 2 2020/3820 User’s GuideBeeper Pitch – Good ReadThe beeper pitch codes modify the pitch (frequency) of the beep the image scanner emits on a good read. Default = Medium.Beeper Duration – Good ReadThe beeper duration codes modify the length of the beep the image scanner emits on a good read. Default = Normal.LED – Good ReadThe LED indicator can be programmed On or Off in response to a good read. Default = On.Low (1600 Hz)* Medium (3250 Hz)High (4200 Hz)* Normal BeepShort Beep*LED - Good Read OnLED - Good Read Off
2020/3820 User’s Guide 3 - 3Number of Beeps – Good ReadThe number of beeps of a good read can be programmed from 1 - 9. The same number of beeps will be applied to the beeper and LED in response to a good read. For example, if you program this option to have five beeps, there will be five beeps and five LED flashes in response to a good read. The beeps and LED flashes are in sync with one another. To change the number of beeps, scan the barcode below and then scan a digit (1-9) barcode and the Save barcode on the Programming Chart inside the back cover of this manual. Default = One.Good Read DelayThis sets the minimum amount of time before the image scanner can read another barcode. Default = 0 ms (No Delay.)User-Specified Good Read DelayIf you want to set your own length for the good read delay, scan the barcode below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save. Number of Beeps/LED Flashes* No DelayShort Delay (500 ms)Medium Delay (1000 ms)Long Delay (1500 ms)User-Specified Good Read Delay
3 - 4 2020/3820 User’s GuideImage Scanner Trigger ModesManual/Serial Trigger, Low PowerYou can activate the image scanner either by pressing the trigger, or using a serial trigger command (see "Trigger Commands" on page 10-4). When in manual trigger mode, the image scanner scans until a barcode is read, or until the trigger is released. When in serial mode, the image scanner scans until a barcode has been read or until the deactivate command is sent. In serial mode, the image scanner can also be set to turn itself off after a specified time has elapsed (see Read Time-Out (Serial Trigger Mode), which follows).Read Time-Out (Serial Trigger Mode)Use this selection to set a time-out (in milliseconds) of the image scanner’s trigger when using serial commands to trigger the image scanner. Once the image scanner has timed out, you can activate the image scanner either by pressing the trigger or using a serial trigger command. After scanning the Read Time-Out barcode, set the time-out duration (from 0-300,000 milliseconds) by scanning digits on the Programming Chart inside the back cover, then scanning Save. Default = 300,000 ms.Image Scanner Power Time-Out TimerNote: The Image Scanner Power Time-out Timer option only applies to Manual/Serial Trigger.When there is no activity within a specified time period, the image scanner enters low power mode. Scan the appropriate Image Scanner Power Time-Out barcode to change the time-out duration (in seconds).* Manual/Serial TriggerRead Time-Out
2020/3820 User’s Guide 3 - 5Note: Scanning zero (0) is the equivalent of setting no time-out.If there are no trigger pulls during the “image scanner power time-out timer” interval, the image scanner goes into power down mode. Whenever the trigger is enabled, the “image scanner power time-out timer” is reset. If the image scanner is placed in the 2020 cradle and the battery is in the process of being charged, the image scanner will not go into power down mode.Note: When the image scanner is in power down mode, pull the trigger to power the unit back up. There will be a set of power up beeps and a delay of up to a few seconds for the radio to join. The image scanner will then be ready to use.Automatic TriggerThe image scanner scans continuously at full power with illumination fully on.0 seconds200 seconds400 seconds900 seconds* 3600 seconds7200 secondsAutomatic Trigger
3 - 6 2020/3820 User’s GuidePresentation ModeThe LEDs are off until a barcode is presented to the image scanner. Then the LEDs turn on automatically to read the code. Presentation Mode uses ambient light to detect the barcodes. If the light level in the room is not high enough, Presentation Mode will not work properly.Hands Free Time-OutThe Automatic Trigger and Presentation Modes are referred to as “hands free” modes. If the image scanner’s trigger is pulled when using a hands free mode, the image scanner changes to manual trigger mode. You can set the time the image scanner should remain in manual trigger mode by setting the Hands Free Time-Out. Once the time-out value is reached, (if there have been no further trigger pulls) the image scanner reverts to the original hands free mode. Scan the Hands Free Time-Out barcode, then scan the time-out duration (from 0-300,000 milliseconds) from the inside back cover, and Save. Default = 5,000 ms.Reread DelayThis sets the time period before the image scanner can read the same barcode a second time. Setting a reread delay protects against accidental rereads of the same barcode. Longer delays are effective in minimizing accidental rereads at POS (point of sale). Use shorter delays in applications where repetitive barcode scanning is required. Default = Medium.Presentation ModeHands Free Time-Out
2020/3820 User’s Guide 3 - 7Reread Delay only works when in automatic trigger mode (see page 3-5).User-Specified Reread DelayIf you want to set your own length for the reread delay, scan the barcode below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save. Short (500 ms)* Medium (750 ms)Long (1000 ms)Extra Long (2000 ms)User-Specified Reread Delay
3 - 8 2020/3820 User’s GuideCentering WindowUse the centering feature to narrow the image scanner’s field of view so the image scanner reads only the barcode you want. When centering is turned on, the image scanner only reads codes that intersect or are contained within the centering window you set up. At least part of a barcode must be within the window to be decoded or output by the image scanner.To change the left or right edge of the centering window, scan Centering On, then scan one of the following barcodes. Then scan the percent you want to shift the centering window using digits on the inside back cover of this manual. Scan Save. Default Centering = 40% for Left, 60% for Right.The figure below illustrates the percentage range from 1 to 100%.Left of Centering WindowRight of Centering Window* Centering OffCentering On20%30%90%80%40% 60% 70%10%0% 100%
2020/3820 User’s Guide 3 - 9Example: If you have two barcodes next to one another and the centering window is set to 40% left edge and 60% right edge, only the barcode that intersects that window will be decoded.Output Sequence OverviewRequire Output SequenceWhen turned off, the barcode data will be output to the host as the image scanner decodes it. When turned on, all output data must conform to an edited sequence or the image scanner will not transmit the output data to the host device.Note: This selection is unavailable when the Multiple Symbols Selection is turned on.Output Sequence EditorThis programming selection allows you to program the image scanner to output data (when scanning more than one symbol) in whatever order your application requires, regardless of the order in which the barcodes are scanned. Reading the Default Sequence symbol programs the image scanner to the Universal values, shown below. These are the defaults. Be certain you want to delete or clear all formats before you read the Default Sequence symbol.Note: You must hold the trigger while reading each barcode in a sequence.Note: To make Output Sequence Editor selections, you’ll need to know the code I.D., code length, and character match(es) your application requires. Use the Alphanumeric symbols (inside back cover) to read these options.To Add an Output Sequence1. Scan the Enter Sequence symbol (see Require Output Sequence, page 3-10).2. Code I.D.On the Symbology Chart on page A-1, find the symbology to which you want to apply the output sequence format. Locate the Hex value for that symbol-20%30%90%80%40% 60% 70%10%0% 100%Decoded barcode
3 - 10 2020/3820 User’s Guideogy and scan the 2 digit hex value from the Programming Chart inside the back cover of this manual.3. LengthSpecify what length (up to 9999 characters) of data output will be acceptable for this symbology. Scan the four digit data length from the Programming Chart inside the back cover of this manual. (Note: 50 characters is entered as 0050. 9999 is a universal number, indicating all lengths.) When calculat-ing the length, you must count any programmed prefixes, suffixes, or format-ted characters as part of the length (unless using 9999). 4. Character Match SequencesOn the ASCII Conversion Chart (Code Page 1252) on page A-2, find the Hex value that represents the character(s) you want to match. Use the Program-ming Chart inside the back cover of this manual to read the alphanumeric combination that represents the ASCII characters. (99 is the Universal num-ber, indicating all characters.)5. End Output Sequence EditorScan F F to enter an Output Sequence for an additional symbology, or Save to save your entries.Other Programming Selections•Discard This exits without saving any Output Sequence changes.Output Sequence Editor Require Output SequenceWhen an output sequence is Required, all output data must conform to an edited sequence or the image scanner will not transmit the output data to the host device. When it’s On/Not Required, the image scanner will attempt to get the output data to conform to an edited sequence, but if it cannot, the image scanner transmits all output data to the host device as is.When the output sequence is Off, the barcode data is output to the host as the image scanner decodes it. Enter SequenceDefault Sequence
2020/3820 User’s Guide 3 - 11Note: This selection is unavailable when the Multiple Symbols Selection is turned on.Output Sequence ExampleIn this example, you are scanning Code 93, Code 128, and Code 39 barcodes, but you want the image scanner to output Code 39 1st, Code 128 2nd, and Code 93 3rd, as shown below.Note: Code 93 must be enabled to use this example.You would set up the sequence editor with the following command line:SEQBLK62999941FF6A999942FF69999943FFThe breakdown of the command line is shown below:SEQBLKsequence editor start command62 code identifier for Code 399999 code length that must match for Code 39, 9999 = all lengths Required On/Not Required * OffA - Code 39B - Code 128C - Code 93
3 - 12 2020/3820 User’s Guide41 start character match for Code 39, 41h = “A”FF termination string for first code6A code identifier for Code 1289999 code length that must match for Code 128, 9999 = all lengths42 start character match for Code 128, 42h = “B”FF termination string for second code69 code identifier for Code 939999 code length that must match for Code 93, 9999 = all lengths43 start character match for Code 93, 43h = “C”FF termination string for third codeTo program the previous example using specific lengths, you would have to count any programmed prefixes, suffixes, or formatted characters as part of the length. If you use the example on page 3-11, but assume a <CR> suffix and specific code lengths, you would use the following command line:SEQBLK62001241FF6A001342FF69001243FFThe breakdown of the command line is shown below:SEQBLK sequence editor start command62 code identifier for Code 390012 A - Code 39 sample length (11) plus CR suffix (1) = 1241 start character match for Code 39, 41h = “A”FF termination string for first code6A code identifier for Code 1280013 B - Code 128 sample length (12) plus CR suffix (1) = 1342 start character match for Code 128, 42h = “B”FF termination string for second code69 code identifier for Code 930012 C - Code 93 sample length (11) plus CR suffix (1) = 1243 start character match for Code 93, 43h = “C”FF termination string for third code
2020/3820 User’s Guide 3 - 13Multiple SymbolsWhen this programming selection is turned On, it allows you to read multiple symbols with a single pull of the image scanner’s trigger. If you press and hold the trigger, aiming the image scanner at a series of symbols, it reads unique symbols once, beeping (if turned on) for each read. The image scanner attempts to find and decode new symbols as long as the trigger is pulled. When this programming selection is turned Off, the image scanner will only read the symbol closest to the aiming beam.No ReadWith No Read turned On, the image scanner sends an “NR” to the host if you pull and release the trigger without reading a code (e.g., bad barcode). If No Read is turned Off, the “NR” will not be sent to the host.If you want a different notation than “NR,” for example, “Error,” or “Bad Code,” you can edit the output message using the Data Formatter (page 5-5). The hex code for the No Read symbol is 9C. Video ReverseVideo Reverse is used to allow the image scanner to read barcodes that are inverted. The “Off” barcode below is an example of this type of barcode.Note: If additional menuing is required, Video Reverse must be disabled to read the menu barcodes and then re-enabled after menuing is completed.Multiple Symbols On* Multiple Symbols OffNo Read On* No Read OffVideo Reverse On* Video Reverse Off
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2020/3820 User’s Guide 4 - 14Data EditingPrefix/Suffix OverviewWhen a barcode is scanned, additional information is sent to the host computer along with the barcode data. This group of barcode data and additional, user-defined data is called a “message string.” The selections in this section are used to build the user-defined data into the message string.Prefix and Suffix characters are data characters that can be sent before and after scanned data. You can specify if they should be sent with all symbologies, or only with specific symbologies. The following illustration shows the breakdown of a message string:Points to Keep In Mind• It is not necessary to build a message string. The selections in this chapter are only used if you wish to alter the default settings. Default prefix = None. Default suffix = None.• A prefix or suffix may be added or cleared from one symbology or all symbologies.• You can add any prefix or suffix from the ASCII Conversion Chart (Code Page 1252) on page A-2, plus Code I.D. and AIM I.D.• You can string together several entries for several symbologies at one time.• Enter prefixes and suffixes in the order in which you want them to appear on the output.• When setting up for specific symbologies (as opposed to all symbologies), the specific symbology ID value counts as an added prefix or suffix character.Prefix Scanned DataSuffix1-11alpha numeric &control charactersvariable length1-11alpha numeric &control characters
4 - 2 2020/3820 User’s GuideTo Add a Prefix or Suffix:Step 1. Scan the Add Prefix or Add Suffix symbol (page 4-3).Step 2. Determine the 2 digit Hex value from the Symbology Chart (included in the Appendix A) for the symbology to which you want to apply the prefix or suffix. For example, for Code 128, Code ID is “j” and Hex ID is “6A”.Step 3. Scan the 2 hex digits from the Programming Chart inside the back cover of this manual or scan 9, 9 for all symbologies.Step 4. Determine the hex value from the ASCII Conversion Chart (Code Page 1252) on page A-2, for the prefix or suffix you wish to enter. Step 5. Scan the 2 digit hex value from the Programming Chart inside the back cover of this manual.Step 6. Repeat Steps 4 and 5 for every prefix or suffix character.Step 7. To add the Code I.D., scan 5, C, 8, 0. To add AIM I.D., scan 5, C, 8, 1. To add a backslash (\), scan 5, C, 5, C.Note: To add a backslash (\) as in Step 7, you must scan 5C twice – once to create the leading backslash and then to create the backslash itself.Step 8. Scan Save to exit and save, or scan Discard to exit without saving.Repeat Steps 1-6 to add a prefix or suffix for another symbology.Example: Add a Suffix to a specific symbologyTo send a CR (carriage return)Suffix for UPC only:Step 1. Scan Add Suffix.Step 2. Determine the 2 digit hex value from the Symbology Chart (included in the Appendix A) for UPC.Step 3. Scan 6, 3 from the Programming Chart inside the back cover of this manual.Step 4. Determine the hex value from the ASCII Conversion Chart (Code Page 1252) on page A-2, for the CR (carriage return). Step 5. Scan 0, D from the Programming Chart inside the back cover of this manual.Step 6. Scan Save, or scan Discard to exit without saving.
2020/3820 User’s Guide 4 - 3To Clear One or All Prefixes or Suffixes:You can clear a single prefix or suffix, or clear all prefixes/suffixes for a symbology. When you Clear One Prefix (Suffix), the specific character you select is deleted from the symbology you want. When you Clear All Prefixes (Suffixes), all the prefixes or suffixes for a symbology are deleted.Step 1. Scan the Clear One Prefix or Clear One Suffix symbol.Step 2. Determine the 2 digit Hex value from the Symbology Chart (included in the Appendix A) for the symbology from which you want to clear the pre-fix or suffix.Step 3. Scan the 2 digit hex value from the Programming Chart inside the back cover of this manual or scan 9, 9 for all symbologies.Your change is automatically saved.To Add a Carriage Return Suffix to all SymbologiesScan the following barcode if you wish to add a carriage return suffix to all symbologies at once. This action first clears all current suffixes, then programs a carriage return suffix for all symbologies.Prefix SelectionsAdd CR SuffixAll SymbologiesAdd PrefixClear One PrefixClear All Prefixes
4 - 4 2020/3820 User’s GuideSuffix SelectionsFunction Code TransmitWhen this selection is enabled and function codes are contained within the scanned data, the image scanner transmits the function code to the terminal. Charts of these function codes are provided in Supported Interface Keys starting on page 7-3. When the image scanner is in keyboard wedge mode, the scan code is converted to a key code before it is transmitted. Default = Enable.Intercharacter, Interfunction, and Intermessage DelaysSome terminals drop information (characters) if data comes through too quickly. Intercharacter, interfunction, and intermessage delays slow the transmission of data, increasing data integrity.Each delay is composed of a 5 millisecond step. You can program up to 99 steps (of 5 ms each) for a range of 0-495 ms. Add SuffixClear One SuffixClear All Suffixes* EnableDisable
2020/3820 User’s Guide 4 - 5Intercharacter DelayAn intercharacter delay of up to 495 milliseconds may be placed between the transmission of each character of scanned data. Scan the Intercharacter Delay barcode below, then scan the number of milliseconds and the SAVE barcode using the Programming Chart inside the back cover of this manual.To remove this delay, scan the Intercharacter Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual.Note: Intercharacter delays are not supported in USB serial emulation.User Specified Intercharacter DelayAn intercharacter delay of up to 495 milliseconds may be placed after the transmission of a particular character of scanned data. Scan the Delay Length barcode below, then scan the number of milliseconds and the SAVE barcode using the Programming Chart inside the back cover of this manual. Next, scan the Character to Trigger Delay barcode, then the 2-digit hex value for the ASCII character that will trigger the delay ASCII Conversion Chart (Code Page 1252) on page A-2.To remove this delay, scan the Delay Length barcode, and set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual.12345Intercharacter DelayPrefix Scanned Data SuffixIntercharacter DelayDelay LengthCharacter to Trigger Delay
4 - 6 2020/3820 User’s GuideInterfunction DelayAn interfunction delay of up to 495 milliseconds may be placed between the transmission of each segment of the message string. Scan the Interfunction Delay barcode below, then scan the number of milliseconds and the SAVE barcode using the Programming Chart inside the back cover of this manual.To remove this delay, scan the Interfunction Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual.Intermessage DelayAn intermessage delay of up to 495 milliseconds may be placed between each scan transmission. Scan the Intermessage Delay barcode below, then scan the number of milliseconds and the SAVE barcode using the Programming Chart inside the back cover of this manual.To remove this delay, scan the Intermessage Delay barcode, then set the number of steps to 0. Scan the SAVE barcode using the Programming Chart inside the back cover of this manual.Interfunction DelaysPrefix Scanned Data Suffix12345STX HT CR LFInterfunction Delay2nd Scan Transmission1st Scan TransmissionIntermessage DelayIntermessage Delay
2020/3820 User’s Guide 5 - 15Data FormattingData Format Editor IntroductionYou may use the Data Format Editor to change the image scanner’s output. For example, you can use the Data Format Editor to insert characters at certain points in barcode data as it is scanned. The selections in the following pages are used only if you wish to alter the output. Default Data Format setting = None.Normally, when you scan a barcode, it is output automatically; however when you do a format, you must use a “send” command (see Send Commands on page 5-2) within the format program to output data.Multiple formats may be programmed into the image scanner. They are stacked in the order in which they are entered. However, the following list presents the order in which formats are applied:1. Specific Term ID, Actual Code ID, Actual Length2. Specific Term ID, Actual Code ID, Universal Length3. Specific Term ID, Universal Code ID, Actual Length4. Specific Term ID, Universal Code ID, Universal Length5. Universal Term ID, Actual Code ID, Actual Length6. Universal Term ID, Actual Code ID, Universal Length7. Universal Term ID, Universal Code ID, Actual Length8. Universal Term ID, Universal Code ID, Universal LengthIf you have changed data format settings, and wish to clear all formats and return to the factory defaults, scan the Default Data Format code on page 5-4.To Add a Data FormatStep 1. Scan the Enter Data Format symbol (page 5-4).Step 2. Primary/Alternate FormatDetermine if this will be your primary data format, or one of 3 alternate formats. (Alternate formats allow you “single shot” capability to scan one barcode using a different data format. After the one barcode has been read, the image scanner reverts to the primary data format. See page 5-5.) If you are programming the primary format, scan 0 using the Programming Chart inside the back cover of this manual. If you are programming an alternate format, scan 1, 2, or 3, depending on the alternate format you are programming.Step 3. Terminal TypeRefer to the Supported Terminals Chart (page 2-2) and locate the Ter-minal ID number for your PC. Scan three numeric barcodes on the inside back cover to program the image scanner for your terminal ID (you must enter 3 digits). For example, scan 0 0 3 for an AT wedge.
5 - 2 2020/3820 User’s GuideNote: The wildcard for all terminal types is 099.Step 4. Code I.D.In the Appendix A, find the symbology to which you want to apply the data format. Locate the Hex value for that symbology and scan the 2 digit hex value from the Programming Chart inside the back cover of this manual.Step 5. LengthSpecify what length (up to 9999 characters) of data will be acceptable for this symbology. Scan the four digit data length from the Program-ming Chart inside the back cover of this manual. (Note: 50 characters is entered as 0050. 9999 is a universal number, indicating all lengths.) Step 6. Editor CommandsRefer to the Format Editor Commands Chart (page 5-2). Scan the sym-bols that represent the command you want to enter. 94 alphanumeric characters may be entered for each symbology data format.Step 7. Scan Save from the Programming Chart inside the back cover of this manual to save your entries.Other Programming Selections•Clear One Data Format This deletes one data format for one symbology. If you are clearing the primary format, scan 0 from the Programming Chart inside the back cover of this manual. If you are clearing an alternate format, scan 1, 2, or 3, depending on the alternate format you are clearing. Scan the Terminal Type (refer to the Supported Terminals Chart on page 2-2), Code I.D. (refer to the Symbology Chart on page A-1), and the barcode data length for the specific data format that you want to delete. All other formats remain unaffected.•Save from the Programming Chart inside the back cover of this manualThis exits, saving any Data Format changes.•Discard from the Programming Chart inside the back cover of this manualThis exits without saving any Data Format changes.Data Format Editor CommandsSend CommandsF1 Send all characters followed by “xx” key or function code, starting from cur-rent cursor position. Syntax = F1xx (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.)F2 Send “nn” characters followed by “xx” key or function code, starting from current cursor position. Syntax = F2nnxx (nn stands for the numeric value (00-99) for the number of characters and xx stands for the hex value for an ASCII code. See ASCII Conversion Chart (Code Page 1252) on page A-2.)F3 Send up to but not including “ss” character (Search and Send) starting from current cursor position, leaving cursor pointing to “ss” character followed by “xx” key or function code. Syntax = F3ssxx (ss and xx both stand for the
2020/3820 User’s Guide 5 - 3hex values for ASCII codes, see ASCII Conversion Chart (Code Page 1252) on page A-2.)F4 Send “xx” character “nn” times (Insert) leaving cursor in current cursor posi-tion. Syntax = F4xxnn (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2, and nn is the numeric value (00-99) for the number of times it should be sent.)E9 Send all but the last “nn” characters, starting from the current cursor posi-tion. Syntax = E9nn (nn is the numeric value (00-99) for the number of characters that will not be sent at the end of the message.) Move CommandsF5 Move the cursor ahead “nn” characters from current cursor position. Syntax = F5nn (nn stands for the numeric value (00-99) for the number of characters the cursor should be moved ahead.)F6 Move the cursor back “nn” characters from current cursor position. Syntax = F6nn (nn stands for the numeric value (00-99) for the number of characters the cursor should be moved back.)F7 Move the cursor to the beginning of the data string. Syntax = F7.EA Move the cursor to the end of the data string. Syntax = EASearch CommandsF8 Search ahead for “xx” character from current cursor position, leaving cursor pointing to “xx” character. Syntax = F8xx (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.)F9 Search back for “xx” character from current cursor position, leaving cursor pointing to “xx” character. Syntax = F9xx (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.)E6 Search ahead for the first non “xx” character from the current cursor posi-tion, leaving cursor pointing to non “xx” character. Syntax = E6xx (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.E7 Search back for the first non “xx” character from the current cursor position, leaving cursor pointing to non “xx” character. Syntax = E7xx (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.)Miscellaneous CommandsFB Suppress all occurrences of up to 15 different characters, starting at the cur-rent cursor position, as the cursor is advanced by other commands. When the FC command is encountered, the suppress function is terminated. The cursor is not moved by the FB command. Syntax = FBnnxxyy . .zz where nn is a count of the number of suppressed characters in the list and xxyy .. zz is the list of characters to be suppressed. (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.) FC Disables suppress filter and clear all suppressed characters. Syntax = FC.
5 - 4 2020/3820 User’s GuideE4 Replaces up to 15 characters in the data string with user specified charac-ters. Replacement continues until the E5 command is encountered. Syn-tax = E4nnxx1xx2yy1yy2...zz1zz2 where nn is the total count of both characters to be replaced plus replacement characters; xx1 defines charac-ters to be replaced and xx2 defines replacement characters, continuing through zz1 and zz2.E5 Terminates character replacement. Syntax = E5.FE Compare character in current cursor position to the character “xx.” If char-acters are equal, increment cursor. If characters are not equal, no format match. Syntax = FExx (xx stands for the hex value for an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.)EC Check to make sure there is an ASCII number at the current cursor position. If character is not numeric, format is aborted. Syntax = EC.ED Check to make sure there is a non-numeric ASCII character at the current cursor position. If character is numeric, format is aborted. Syntax = ED.Data Format EditorEnter Data Format* Default Data FormatClear One Data FormatSaveDiscardClear All Data Formats
2020/3820 User’s Guide 5 - 5Data FormatterWhen Data Formatter is turned off, the barcode data is output to the host as read (including prefixes and suffixes). Choose one of the following options. Default = Data Formatter On.When Data Formatter is required, all input data must conform to an edited format or the image scanner does not transmit the input data to the host device.Alternate Data FormatsAlternate formats allow you “single shot” capability to scan one barcode using a different data format than your primary format. When data formats are programmed (see page 5-1), you must input whether you are programming the primary format, or an alternate format numbered 1, 2, or 3.An alternate format is initiated by scanning one of the 3 alternate format barcodes below. The image scanner will scan the next barcode, formatting the data with the selected alternate format, then revert immediately to the primary format. Data Formatter Off* Data Formatter On,but Not RequiredData Format On, Format RequiredAlternate Data Format 1Alternate Data Format 2Alternate Data Format 3
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2020/3820 User’s Guide 6 - 16SymbologiesIntroductionThis programming section contains the following menu selections. Refer to Chapter 10 for settings and defaults.All SymbologiesIf you want to decode all the symbologies allowable for your image scanner, scan the All Symbologies On code. If on the other hand, you want to decode only a particular symbology, scan All Symbologies Off followed by the On symbol for that particular symbology.•All Symbologies •Korea Post Code•China Post Code •Matrix 2 of 5•Codabar •UPC-A/EAN-13 with Extended Coupon Code•Codablock F •MSI•Code 11 •Plessey Code•Code 16K •PosiCode A and B•Code 39 •GS1 DataBar Limited•Code 32 Pharmaceutical (PARAF) •Straight 2 of 5 IATA (two-bar start/stop)•Code 39 •Straight 2 of 5 Industrial•Code 93 •Telepen•Code 128 •Trioptic Code•EAN/JAN 8 •UPC A•Code 49 •UPC E0 and UPC E1•Interleaved 2 of 5All Symbologies OnAll Symbologies Off
2020/3820 User’s Guide 7 - 17Interface KeysKeyboard Function RelationshipsThe following Keyboard Function Code, Hex/ASCII Value, and Full ASCII “CTRL”+ relationships apply to all terminals that can be used with the image scanner. Refer to page 2-7 enable Control + ASCII mode.Function Code HEX/ASCII Value Full ASCII “CTRL” +NUL 00 @SOH 01 ASTX 02 BETX 03 CEOT 04 DENQ 05 EACK 06 FBEL 07 GBS 08 HHT 09 ILF 0A JVT 0B KFF 0C LCR 0D MSO 0E NSI 0F ODLE 10 PDC1 11 QDC2 12 RDC3 13 SDC4 14 TNAK 15 USYN 16 VETB 17 WCAN 18 XEM 19 YSUB 1A ZESC 1B [FS 1C \GS 1D ]RS 1E ^US 1F _
7 - 2 2020/3820 User’s GuideThe last five characters in the Full ASCII “CTRL”+ column ( [ \ ] 6 - ), apply to US only. The following chart indicates the equivalents of these five characters for different countries.Country CodesUnited States [ \ ] 6 -Belgium [ < ] 6 -Scandinavia 8 < 9 6 -France ^ 8 $ 6 =Germany à + 6 -Italy \ + 6 -Switzerland <. . 6 -United Kingdom [ ¢ ] 6 -Denmark 8 \ 9 6 -Norway 8 \ 9 6 -Spain [ \ ] 6 -
2020/3820 User’s Guide 7 - 3Supported Interface KeysASCII HEXIBM AT/XT and PS/2 Compatibles, WYSE PC/ATSupported KeysIBM XTs and CompatiblesSupported KeysIBM, DDC, Memorex Telex, Harris*Supported KeysNUL 00 Reserved Reserved ReservedSOH 01 Enter (KP) CR/Enter EnterSTX 02 Cap Lock Caps Lock F11ETX 03 ALT make Reserved F12EOT 04 ALT break Reserved F13ENQ 05 CTRL make Reserved F14ACK 06 CTRL break Reserved F15BEL 07 CR/Enter CR/Enter New LineBS 08 Reserved Reserved F16HT 09 Tab Tab F17LF 0A Reserved Reserved F18VT 0B Tab Tab Tab/Field ForwardFF 0C Delete Delete DeleteCR 0D CR/Enter CR/Enter Field Exit/New LineSO 0E Insert Insert InsertSI 0F Escape Escape F19DLE 10 F11 Reserved Error ResetDC1 11 Home Home HomeDC2 12 Print Print F20DC3 13 Back Space Back Space Back SpaceDC4 14 Back Tab Back Tab Backfield/Back TabNAK 15 F12 Reserved F21SYN 16 F1 F1 F1ETB 17 F2 F2 F2CAN 18 F3 F3 F3EM 19 F4 F4 F4SUB 1A F5 F5 F5ESC 1B F6 F6 F6FS 1C F7 F7 F7GS 1D F8 F8 F8RS 1E F9 F9 F9US 1F F10 F10 F10* IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models)
7 - 4 2020/3820 User’s GuideSupported Interface Keys ASCII HEX IBM, Memorex Telex (102)*Supported Keys Memorex Telex (88)**Supported KeysNUL 00 Reserved ReservedSOH 01 Enter EnterSTX 02 F11 PF10ETX 03 F12 PF11EOT 04 F13 PF12ENQ 05 F14 ReservedACK 06 F15 ReservedBEL 07 New Line New LineBS 08 F16 Field ForwardHT 09 F17 Field ForwardLF 0A F18 ReservedVT 0B Tab/Field Forward Field ForwardFF 0C Delete DeleteCR 0D Field Exit New LineSO 0E Insert InsertSI 0F Clear EraseDLE 10 Error Reset Error ResetDC1 11 Home ReservedDC2 12 Print PrintDC3 13 Back Space Back SpaceDC4 14 Back Tab Back FieldNAK 15 F19 ReservedSYN 16 F1 PF1ETB 17 F2 PF2CAN 18 F3 PF3EM 19 F4 PF4SUB 1A F5 PF5ESC 1B F6 PF6FS 1C F7 PF7GS 1D F8 PF8RS 1E F9 PF9US 1F F10 Home* IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102key keyboards** Memorex Telex with 88 key keyboards
2020/3820 User’s Guide 7 - 5Supported Interface KeysASCII HEXEsprit 200, 400ANSISupported KeysEsprit 200, 400ASCIISupported KeysEsprit 200, 400PCSupported KeysNUL 00 Reserved Reserved ReservedSOH 01 New Line New Line New LineSTX 02 N/A N/A N/AETX 03 N/A N/A N/AEOT 04 N/A N/A N/AENQ 05 N/A N/A N/AACK 06 N/A N/A N/ABEL 07 New Line New Line New LineBS 08 N/A N/A N/AHT 09 Tab Tab TabLF 0A N/A N/A N/AVT 0B Tab Tab TabFF 0C N/A N/A DeleteCR 0D New Line New Line New LineSO 0E N/A N/A InsertSI 0F Escape Escape EscapeDLE 10 F11 F11 F11DC1 11 Insert Insert HomeDC2 12 F13 F13 PrintDC3 13 Back Space Back Space Back SpaceDC4 14 Back Tab Back Tab Back TabNAK 15 F12 F12 F12SYN 16 F1 F1 F1ETB 17 F2 F2 F2CAN 18 F3 F3 F3EM 19 F4 F4 F4SUB 1A F5 F5 F5ESC 1B F6 F6 F6FS 1C F7 F7 F7GS 1D F8 F8 F8RS 1E F9 F9 F9US 1F F10 F10 F10
7 - 6 2020/3820 User’s GuideSupported Interface KeysASCII HEXApple Mac/iMac Supported KeysNUL 00 ReservedSOH 01 Enter/Numpad EnterSTX 02 CAPSETX 03 ALT makeEOT 04 ALT breakENQ 05 CNTRL makeACK 06 CNTRL breakBEL 07 RETURNBS 08 APPLE makeHT 09 TABLF 0A APPLE breakVT 0B TABFF 0C DelCR 0D RETURNSO 0E Ins HelpSI 0F ESCDLE 10 F11DC1 11 HomeDC2 12 Prnt ScrnDC3 13 BACKSPACEDC4 14 LSHIFT TABNAK 15 F12SYN 16 F1ETB 17 F2CAN 18 F3EM 19 F4SUB 1A F5ESC 1B F6FS 1C F7GS 1D F8RS 1E F9US 1F F10DEL 7F BACKSPACE
2020/3820 User’s Guide 8 - 18UtilitiesTo Add a Test Code I.D. Prefix to All SymbologiesThis selection allows you to turn on transmission of a Code I.D. before the decoded symbology. (See the Symbology Chart, included in the Appendix A, page A-1) for the single character code that identifies each symbology.) This action first clears all current prefixes, then programs a Code I.D. prefix for all symbologies. This is a temporary setting that will be removed when the unit is reset. For instructions on how to reset your image scanner, refer to Reset Image Scanner (page 8-1).Reset Image ScannerScanning this barcode causes the image scanner to re-link with the base.Show Software RevisionScan the barcode below to output the current software revision, unit serial number, and other product information for both the image scanner and base.Show Data FormatScan the barcode below to show current data format settings.Add Code I.D. Prefix toAll Symbologies (Temporary)Reset Imager Show RevisionData Format Settings
8 - 2 2020/3820 User’s GuideImage Scanner ReportScan the barcode below to generate a report for the connected image scanners. The report indicates the port, work group, image scanner name, and address. To assign a name to your image scanner, refer to "Menu Command Syntax" on page 10-1.Image Scanner AddressScan the barcode below to determine the address of the image scanner you are using.Base AddressScan the barcode below to determine the address of the base you are using.Resetting the Standard Product Default Settings:Current Application Work GroupIf you aren’t sure what programming options are in your image scanner, or you’ve changed some options and want the standard product default settings restored, scan the Standard Product Default Settings: Current Application Group barcode below.The Menu Commands starting on page 10-6 list the factory default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Image Scanner ReportImage Scanner AddressBase Address
2020/3820 User’s Guide 8 - 3Note: Scanning this barcode also causes both the image scanner and the base to perform a reset and become unlinked. Refer to "Image Scanner Modes" on page 1-6 for additional information.Resetting the Standard Product Default Settings: AllApplication Work GroupsThe following barcode defaults all of the work groups to the factory settings.The Menu Commands starting on page 10-6 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Temporary Visual Xpress ConfigurationFor quick download communication configuration, scan the Visual Xpress barcode to temporarily configure the imager for Visual Xpress settings. Refer to Visual Xpress on page 9-1 for additional information about Visual Xpress.Note: Connect the imager using RS-232 cables. Scan the barcode below and the unit will communicate in RS-232 mode, allowing it to work with Visual Xpress. The imager reverts to the original or reprogrammed interface when the power is cycled.Note: If you download new software into a unit, the user-programmed parameters are retained. If you need to discard user-programmed settings, scan the Standard Product Default Settings barcode (see Resetting the Standard Product Default Settings: Current Application Work Group on page 8-2).Standard Product Default Settings: Current Application Group Standard Product Default Settings:All Application GroupsVisual Xpress
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2020/3820 User’s Guide 9 - 19Visual XpressVisual Xpress IntroductionVisual Xpress provides a wide range of PC-based programming functions that can be performed on an imager connected to your PC's COM port. Visual Xpress allows you to download upgrades to the imager's firmware, change programmed parameters, and create and print programming barcodes. Using Visual Xpress, you can even save/open the programming parameters for an imager. This saved file can be e-mailed or, if required, you can create a single barcode that contains all the customized programming parameters and mail or fax that barcode to any location. Users in other locations can scan the barcode to load in the customized programming. To communicate with an imager, Visual Xpress requires that the PC have at least one available serial communication port, or a serial port emulation using a physical USB port. If you are using the serial port and RS-232 cable, an external power supply is required. When using a USB serial port emulation, only a USB cable is required.Visual Xpress OperationsThe Visual Xpress software performs the following operations:Scan DataScan Data allows you to scan barcodes and display the barcode data in a window. Scan Data lets you send serial commands to the imager and receive imager response that can be seen in the Scan Data window. The data displayed in the Scan Data window can either be saved in a file or printed. ConfigureConfigure displays the programming and configuration data of the imager. The imager's programming and configuration data is grouped into different categories. Each category is displayed as a tree item under the "Configure" tree node in the application explorer. When one of these tree nodes is clicked, the right-hand side is loaded with the parameters' form belonging to that particular category. The "Configure" tree option has all the programming and configuration parameters specified for an imager. You can set or modify these parameters as required. You can later write the modified settings to the imager, or save them to a dcf file. ImagingImaging provides all the image-related functions that a 2D Imager can perform. You can capture an image using the current settings, and the image will be displayed in an image window. Images captured from the imager can be saved to files in different image formats. You can modify the image settings and save the image settings to an INI file, which can be loaded later to capture new images. Imaging also lets you preview the images continuously captured by the imager.
9 - 2 2020/3820 User’s GuideInstalling Visual Xpress from the Web1. Access the Hand Held Products web site at www.handheld.com.2. Click in the Quick Search text box and enter Visual Xpress. 3. Click on Search Now.4. Click on the entry for Visual Xpress.5. When prompted, select Save File, and save the files to the c:\windows\temp directory. 6. Once you have finished downloading the file, exit the web site.7. Using Explorer, go to the c:\windows\temp file and unzip the file you saved.8. Double click on Setup.exe and follow the screen prompts to install the Visual Xpress program.9. If you’ve selected the defaults during installation, you can click on Start Menu-Programs-Hand Held Products-Visual Xpress.
2020/3820 User’s Guide 10 - 110Serial Programming CommandsThe serial programming commands can be used in place of the programming barcodes. Both the serial commands and the programming barcodes will program the 2020. For complete descriptions and examples of each serial programming command, refer to the corresponding programming barcode in this manual.The device must be set to an RS-232 interface (see page 1-21). The following commands can be sent via a PC com port using terminal emulation software.ConventionsThe following conventions are used for menu and query command descriptions:parameterA label representing the actual value you should send as part of a command.[option] An optional part of a command.{Data} Alternatives in a command.bold Names of menus, menu commands, buttons, dialog boxes, and windows that appear on the screen.Menu Command SyntaxMenu commands have the following syntax (spaces have been used for clarity only):Prefix [:Name:] Tag SubTag {Data} [, SubTag {Data}] [; Tag SubTag {Data}] […] StoragePrefix Three ASCII characters: SYN M CR (ASCII 22,77,13).:Name: To send information to the image scanner (with the base connect-ed to host): :3820: The default factory setting for a 3820 image scanner is 3820. This setting is changed by using the BT_NAM command, which accepts alphanumeric values. If the name is not known, a wildcard (*) can be used :*:.Note: Since the base stores all work group settings and transfers to them to the image scanner once they are linked, changes are typically done to the base and not to the image scanner.Tag A 3 character case-insensitive field that identifies the desired menu command group. For example, all RS-232 configuration settings are identified with a Tag of 232.SubTag A 3 character case-insensitive field that identifies the desired menu command within the tag group. For example, the SubTag for the RS-232 baud rate is BAD.
10 - 2 2020/3820 User’s GuideData The new value for a menu setting, identified by the Tag and Sub-Tag.Storage A single character that specifies the storage table to which the command is applied. An exclamation point (!) performs the com-mand’s operation on the device’s volatile menu configuration table. A period (.) performs the command’s operation on the device’s non-volatile menu configuration table. Use the non-volatile table only for semi-permanent changes you want saved through a power cycle.Query CommandsSeveral special characters can be used to query the device about its settings.^What is the default value for the setting(s).?What is the device’s current value for the setting(s).*What is the range of possible values for the setting(s). (The de-vice’s response uses a dash (-) to indicate a continuous range of values. A pipe (|) separates items in a list of non-continuous val-ues.):Name: Field Usage (Optional)This command returns the query information from the image scanner.Tag Field UsageWhen a query is used in place of a Tag field, the query applies to the entire set of commands available for the particular storage table indicated by the Storage field of the command. In this case, the SubTag and Data fields should not be used because they are ignored by the device. SubTag Field Usage When a query is used in place of a SubTag field, the query applies only to the subset of commands available that match the Tag field. In this case, the Data field should not be used because it is ignored by the device.Data Field UsageWhen a query is used in place of the Data field, the query applies only to the specific command identified by the Tag and SubTag fields.
2020/3820 User’s Guide 10 - 3Concatenation of Multiple CommandsMultiple commands can be issued within one Prefix/Storage sequence. Only the Tag, SubTag, and Data fields must be repeated for each command in the sequence. If additional commands are to be applied to the same Tag, then the new command sequence is separated with a comma (,) and only the SubTag and Data fields of the additional command are issued. If the additional command requires a different Tag field, the command is separated from previous commands by a semicolon (;).ResponsesThe device responds to serial commands with one of three responses:ACK Indicates a good command which has been processed.ENQ Indicates an invalid Tag or SubTag command. NAK Indicates the command was good, but the Data field entry was out of the allowable range for this Tag and SubTag combination, e.g., an entry for a minimum message length of 100 when the field will only accept 2 characters.When responding, the device echoes back the command sequence with the status character inserted directly before each of the punctuation marks (the period, exclamation point, comma, or semicolon) in the command.Examples of Query CommandsIn the following examples, a bracketed notation [ ] depicts a non-displayable response.Example #1:What is the range of possible values for Codabar Coding Enable?Enter: cbrena*.Response: CBRENA0-1[ACK]This response indicates that Codabar Coding Enable (CBRENA) has a range of values from 0 to 1 (off and on). Example #2: What is the default value for Codabar Coding Enable?Enter: cbrena^.Response: CBRENA1[ACK]This response indicates that the default setting for Codabar Coding Enable (CBRENA) is 1, or on. Example #3: What is the device’s current setting for Codabar Coding Enable?Enter: cbrena?.Response: CBRENA1[ACK]This response indicates that the device’s Codabar Coding Enable (CBRENA) is set to 1, or on.
10 - 4 2020/3820 User’s GuideExample #4: What are the device’s settings for all Codabar selections?Enter: cbr?.Response: CBRENA1[ACK],SSX0[ACK],CK20[ACK],CCT1[ACK],MIN2[ACK],MAX60[ACK],DFT[ACK].This response indicates that the device’s Codabar Coding Enable (CBRENA) is set to 1, or on; the Start/Stop Character (SSX) is set to 0, or Don’t Transmit; the Check Character (CK2) is set to 0, or Not Required;concatenation (CCT) is set to 1, or Enabled; the Minimum Message Length (MIN) is set to 2 characters; the Maximum Message Length (MAX) is set to 60 characters; and the Default setting (DFT) has no value. Trigger CommandsYou can activate and deactivate the image scanner with serial trigger com-mands. First, the image scanner must be put in Manual/Serial Trigger Mode either by scanning the Manual/Serial Trigger Mode barcode (page 3-4), or by sending the Manual/Serial Menu Command (page 10-11). Once the image scanner is in serial trigger mode, the trigger is activated and deactivated by sending the following commands:Activate:SYN T CRDeactivate:SYN U CRThe image scanner scans until a barcode has been read, until the deactivate command is sent, or until the serial time-out has been reached (see Read Time-Out (Serial Trigger Mode) on page 3-4 for a description, and the serial com-mand on page 10-11).
2020/3820 User’s Guide 10 - 5Resetting the Standard Product Default Settings:Current Application Work GroupIf you aren’t sure what programming options are in your image scanner, or you’ve changed some options and want the standard product default settings restored, scan the Standard Product Default Settings: Current Application Group barcode below.The Menu Commands starting on page 10-6 list the factory default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Note: Scanning this barcode also causes both the image scanner and the base to perform a reset and become unlinked. Refer to "Linking Image Scanner to Base" on page 1-6 for additional information.Note: If your image scanner is in multiple image scanner mode and you scan either the current or all application group default barcode, you will hear up to 30 seconds of beeping while all image scanners are re-linked from the base and the settings are defaulted to * settings. The default interface is keyboard wedge and the default image scanner mode is single image scanner locked link mode.Resetting the Standard Product Default Settings: All Application Work GroupsThe following barcode defaults all of the work groups to the factory settings.The Menu Commands starting on page 10-6 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages).Standard Product Default Settings: Current Application Group Standard Product Default Settings:All Application Groups
2020/3820 User’s Guide 11 - 111Product Specifications3820 Product SpecificationsParameter SpecificationDimensions (Typical):Height 6.2 inches (15.7 cm)Length 5.3 inches (13.5 cm)Width 3.2 inches (8.1 cm)Weight (with battery) 9.2 ounces (260 g) Light Source 630 nM visible red LEDScan Rate 270 scans per second in most usagesSkew Angle ±65 degreesPitch Angle ±65 degreesHorizontal Velocity 2 inches (5 cm) per secondScan Contrast 20% minimumBattery:Lithium Ion 3.6 Volt1600 mAHr minimumBattery Capacity: Standby Heavy Usage (1 scan per second)20 hours 12 hoursStorage: 5% loss per monthTemperature Ranges:Operating 32° F to +122° F (0° C to +50° C)Battery Charge 41° F to +104° F (5° C to +40° C)Storage -40° F to +140° F (-40° C to +60° C)Humidity Up to 95% non-condensingMechanical Drop Operational after 50 drops from 6 feet (1.8 m) to concreteVibration Withstands 5G peak from 22 to 300 HzESD Sensitivity 15 kV to any external surfaceSealant Rating IP41
11 - 2 2020/3820 User’s Guide2020 Product SpecificationsParameter SpecificationDimensions (Typical):Height 3.1 inches (7.9 cm)Length 5.6 inches (14.2 cm)Width 4.3 inches (10.9 cm)Weight 8.8 ounces (250 g)Voltage:DC Barrel 8.5 to 9.5 voltsHost Port 4.5-14 voltsCurrent Draw: Base Only Base/Scanner w/ max charging5 Volt Host 125 125mA (will not charge)9 Volt DC Barrel 100 850mA12 Volt Host 100 825mACharge Rate41° F to +104° F (5° C to +40° C)9 Volt DC Barrel (external power)Maximum 4 hours full charge for fully discharged batteryTemperature Ranges:Operating 32° F to +122° F (0° C to +50° C)Battery Charge 41° F to +104° F (5° C to +40° C)Storage -40° F to +140° F (-40° C to +60° C)Humidity Up to 95% non-condensingMechanical Drop Operational after 50 drops from 3.3 feet (1 m) to concreteVibration Withstands 5G peak from 22 to 300 HzESD Sensitivity 15 kV to any external surfaceSealant Rating IP41
2020/3820 User’s Guide 11 - 33820 Depth of FieldMinimum Bar WidthMaximum Near FieldMinimum Far Field (no ambient lighting)13 mil 100% UPC 1 in (2.5 cm) 24 in (61 cm)7.5 mil Code 39 4 in (10 cm) 14 in (36 cm)10 mil Code 39 2 in (5 cm) 18 in (46 cm)13 mil Code 39 1 in (2.5 cm) 24 in (61 cm)15 mil Code 39 1 in (2.5 cm) 28 in (71 cm)20 mil Code 39 1 in (2.5 cm) 36 in (91 cm)55 mil Code 39 4 in (10.2 cm) 44 in (112 cm)
11 - 4 2020/3820 User’s Guide Standard Cable PinoutsKeyboard Wedge10 Pin RJ41 Modular Plugconnects to the base12 Cord shield3 Tied to supply power4 Supply ground5 Terminal clock6 Terminal data7 Supply power input (Refer to tables on page 11-2.)8 Keyboard data9 Keyboard clock10
2020/3820 User’s Guide 11 - 5Standard Cable PinoutsWand Emulation10 Pin Modular Plugconnects to the base12Cord shield3 Prog 1 (Tied to supply power for primary cable)4 Supply ground56 Barcode data output7 Supply power input (Refer to tables on page 11-2.)8910Barcode data outputSupply power input9 Pin Type D Femaleconnects to your terminalSupply groundCord shield123456789
11 - 6 2020/3820 User’s GuideStandard Cable PinoutsSerial Output 10 Pin RJ41 Modular Plugconnects to the base12 Cord shield3 Prog 1 (Tied to supply power for primary cable)4 Supply ground5 Receive data - Serial data to image scanner6 Transmit data - Serial data from image scanner7 Supply power input (Refer to tables on page 11-2.)8 Request to send data9 Clear to send data10
2020/3820 User’s Guide 11 - 7Standard Cable PinoutsUSB10 Pin Modular Plugconnects to the base12 Data +3 Tied to supply power4 Supply ground567 5 volt supply power input8910 Data -
11 - 8 2020/3820 User’s Guide
2020/3820 User’s Guide 12 - 112MaintenanceMaintenanceRepairs and/or upgrades are not to be performed on this product. These services are to be performed only by an authorized service center. See "Customer Support" on page 13-1 for further information.Cleaning the Image Scanner’s WindowReading performance may degrade if the image scanner’s window is not clean. If the window is visibly dirty, or if the image scanner isn’t operating well, clean the window with a soft cloth or lens tissue dampened with water (or a mild soapy water solution). If a detergent solution is used, rinse with a clean lens tissue dampened with water only.The base and image scanner’s housing may also be cleaned the same way.Inspecting Cords and ConnectorsInspect the base’s interface cable and connector for wear or other signs of damage. A badly worn cable or damaged connector may interfere with image scanner operation. Contact your Hand Held Products distributor for information about cable replacement. Cable replacement instructions are on page 12-2.!Caution:Do not submerge the image scanner in water. The image scanner’s housing is not watertight. Do not use abrasive wipes or tissues on the image scanner’s window – abrasive wipes may scratch the window. Never use solvents (e.g., alcohol or acetone) on the housing or window – solvents may damage the finish or the window.
12 - 2 2020/3820 User’s GuideReplacing the 2020 Interface Cable:1. Turn the power to the host system OFF.2. Disconnect the base’s cable from the terminal or computer.3. Turn the base upside down.4. Pull the connector out while maintaining pressure on the connector release clip.5. Replace with the new cable. Insert the connector into the opening and press firmly. The connector is keyed to go in only one way, and will click into place.Changing the 3820 Battery:1. Remove the screw on the end cap.2. Remove the battery from the handle.3. Insert battery.4. Replace end cap and screw.Troubleshooting BaseNote: Please visit the Services and Support section of our website (www.handheld.com) to check for the latest software for both the image scanner and the base.If your base is not functioning properly, review the following troubleshooting guidelines to try to isolate the problem.Is the red LED on? If the red LED isn’t illuminated, check that:• The power cable is connected properly and there is power at the power source.• The host system power is on (if external power isn’t used).End Cap
2020/3820 User’s Guide 12 - 3Is the green LED on? If the green LED isn’t illuminated, check that:• The image scanner is correctly placed in the base.• There is external power or 12 volt host power.• Charge mode is turned on. (See "Base Charge Mode" on page 1-5)• The battery is not bad or deeply discharged. In some cases, the image scanner’s battery may trickle charge to bring it into an acceptable level and then transition to a normal charge cycle.Troubleshooting the Image ScannerNote: Make sure that your image scanner’s battery is charged.Note: Please visit the Services and Support section of our website (www.handheld.com) to check for the latest software for both the image scanner and the base.Is the image scanner having trouble reading your symbols?If the image scanner isn’t reading symbols well, check that the symbols:• Aren’t smeared, rough, scratched, or exhibiting voids.• Aren’t coated with frost or water droplets on the surface.• Are enabled in the base to which the image scanner connects.Is the barcode displayed but not entered into the application?The barcode is displayed on the host device correctly, but you still have to press a key to enter it (the Enter/Return key or the Tab key, for example).You need to program a suffix. Programming a suffix enables the image scanner to output the barcode data plus the key you need (such as “CR”) to enter the data into your application. Refer to Prefix/Suffix Overview on page 4-1 for further information.Does the image scanner read the barcode incorrectly?If the image scanner reads a barcode, but the data is not displayed correctly on the host screen:• The base may not be programmed for the appropriate terminal interface. For example, you scan “12345” and the host displays “@es%.”Reprogram the base with the correct Plug and Play or Terminal selection barcode. See Chapter 1 and Chapter 2.• The base may not be programmed to output your barcode data properly.For example, you scan “12345” and the host displays “A12345B.”Reprogram the base with the proper symbology selections. See Chapter 6.
12 - 4 2020/3820 User’s GuideThe image scanner won’t read your barcode at all.1. Scan the sample barcodes in the back of this manual. If the image scanner reads the sample barcodes, check that your barcode is readable.Verify that your barcode symbology is enabled (see Chapter 6). 2. If the image scanner still can’t read the sample barcodes, scan All Symbologies on page 6-1.If you aren’t sure what programming options have been set in the base, or if you want the factory default settings restored, scan Resetting the Standard Product Default Settings: Current Application Work Group on page 10-5.Troubleshooting the Cordless SystemThe image scanner must be linked to the base for the system to work properly. See "Linking Image Scanner to Base" on page 1-6.
2020/3820 User’s Guide 13 - 113Customer SupportTechnical AssistanceIf you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office:North America/CanadaTelephone: (800) 782-4263Fax number: (315) 554-6705E-mail: natechsupport@handheld.comLatin AmericaTelephone: (803) 835-8000Telephone: (800) 782-4263E-mail: latechsupport@handheld.comBrazilTelephone: +55 (21) 2178-0500Fax: +55 (21) 2178-0505E-mail: brsuporte@handheld.comMexicoTelephone: (803) 835-8000E-mail: latechsupport@handheld.comEurope, Middle East, and AfricaTelephone: +31 (0) 40 7999 393Fax: +31 (0) 40 2425 672E-mail: eurosupport@handheld.comAsia PacificTelephone - Hong Kong: +852-3188-3485 or 2511-3050Telephone - China: +86 21 6361 3818 E-mail: aptechsupport@handheld.comJapanTelephone: +813 5770-6312E-mail: aptechsupport@handheld.comMalaysiaTelephone: +603-6201-7020 E-mail: aptechsupport@handheld.com
13 - 2 2020/3820 User’s GuideOnline Technical AssistanceYou can also access technical assistance online at www.handheld.com.For Further InformationTo download the full User’s Guide for these products, visit our website at www.handheld.com.Product Service and RepairHand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.North AmericaTelephone: (800) 782-4263Fax: (803) 835-8012E-mail: naservice@handheld.comLatin AmericaTelephone: (803) 835-8000 Telephone: (800) 782-4263 Fax: (239) 263-9689E-mail: laservice@handheld.comBrazilTelephone: +55 (21) 2178-0500Fax: +55 (21) 2178-0505E-mail: brservice@handheld.comMexicoTelephone: +52 (55) 5203-2100Fax: +52 (55) 5531-3672E-mail: mxservice@handheld.comEurope, Middle East, and AfricaTelephone: +31 (0) 40 2901 633Fax: +31 (0) 40 2901 631E-mail: euservice@handheld.comAsia PacificTelephone: +852-2511-3050 Fax: +852-2511-3557E-mail: apservice@handheld.com
2020/3820 User’s Guide 13 - 3JapanTelephone: +813-5770-6312 Fax: +813-5770-6313 E-mail: apservice@handheld.comOnline Product Service and Repair AssistanceYou can also access product service and repair assistance online at www.handheld.com.Limited WarrantyHand Held Products, Inc. ("Hand Held Products") warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives.This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to Hand Held Products factory or authorized service center for inspection. No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option, will either repair or replace the product without charge, except for return shipping to Hand Held Products.EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH
13 - 4 2020/3820 User’s GuideANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. Use of any peripherals not manufactured/sold by Hand Held Products voids the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations. Hand Held Products, Inc. extends these warranties only to the first end-users of the products. These warranties are nontransferable.The limited duration of the warranty for the 2020 and 3820 is for three (3) years. The limited duration of the warranty for the image scanner battery is for one (1) year.
2020/3820 User’s Guide A - 1AReference ChartsSymbology ChartNote: “m” represents the AIM modifier character. Refer to International Technical Specification, Symbology Identifiers, for AIM modifier character details.Note: Prefix/Suffix entries for specific symbologies override the universal (All Symbologies, 99) entry. Refer to Data Editingbeginning on page 4-1 and Data Formattingbeginning on page 5-1 for information about using Code ID and AIM ID.Symbology CodeIDAIMIDHexID Symbology CodeIDAIMIDHexIDChina Post Q ]X0 51 Korea Post ? ]X0 3FCodabar a]Fm61 Matrix 2 of 5 m]X06DCodablock F q]Om71 MSI g]Mm67Code 11 h]Hm68 No Read 9CCode 16K o ]Km6F Plessey Code n ]P0 6ECode 39 b]Am62 PosiCode W]pm57Code 32 Pharma-ceutical (PARAF)< ]X0 3C Reduced Space Symbology (GS1 DataBar, RSS Lim-ited, RSS Expanded)y]em79Code 49l]Tm6C Straight 2 of 5 IATA(2-bar start/stop)Straight 2 of 5 Industrial (3-bar start/stop)f]Rm]S066Code 93 i]Gm69 Telepen t]Bm74Code 128 j]Cm6A Trioptic Code =]X03DUCC/EAN-128 I ]C1 49 UPC-A c ]E0 63EAN/JAN-8 D ]E4 44 UPC-A with Extended Coupon Codec]E363EAN/JAN-13 d ]E0 64 UPC-E E ]E0 45EAN-13 with Extended Coupon Coded]E364All Symbologies 99Interleaved 2 of 5 e]lm65
A - 2 2020/3820 User’s GuideASCII Conversion Chart (Code Page 1252)Note: This table applies to U.S. style keyboards. Certain characters may differ depending on your Country Code/PC regional settings.Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char000 NUL 32 20 64 40 @96 60 ‘101 SOH 33 21 !65 41 A97 61 a202 STX 34 22 “66 42 B98 62 b303 ETX 35 23 #67 43 C99 63 c404 EOT 36 24 $68 44 D100 64 d505 ENQ 37 25 %69 45 E101 65 e606 ACK 38 26 &70 46 F102 66 f707 BEL 39 27 ‘71 47 G103 67 g808 BS 40 28 (72 48 H104 68 h909 HT 41 29 )73 49 l105 69 i10 0A LF 42 2A *74 4A J106 6A j11 0B VT 43 2B +75 4B K107 6B k12 0C FF 44 2C ,76 4C L108 6C l13 0D CR 45 2D -77 4D M109 6D m14 0E SO 46 2E .78 4E N110 6E n15 0F SI 47 2F /79 4F O111 6F o16 10 DLE 48 30 080 50 P112 70 p17 11 DC1 49 31 181 51 Q113 71 q18 12 DC2 50 32 282 52 R114 72 r19 13 DC3 51 33 383 53 S115 73 s20 14 DC4 52 34 484 54 T116 74 t21 15 NAK 53 35 585 55 U117 75 u22 16 SYN 54 36 686 56 V118 76 v23 17 ETB 55 37 787 57 W119 77 w24 18 CAN 56 38 888 58 X120 78 x25 19 EM 57 39 989 59 Y121 79 y26 1A SUB 58 3A :90 5A Z122 7A z27 1B ESC 59 3B ;91 5B [123 7B {28 1C FS 60 3C <92 5C \124 7C |29 1D GS 61 3D =93 5D ]125 7D }30 1E RS 62 3E >94 5E ^126 7E ~31 1F US 63 3F ?95 5F _127 7F
2020/3820 User’s Guide A - 3Dec. Hex Char Dec. Hex Char Dec. Hex Char Dec. Hex Char128 80 €€160 A0 192 C0 À224 E0 à129 81 161 A1 ¡193 C1 Á225 E1 á130 82 ‚162 A2 ¢194 C2 Â226 E2 â131 83 ƒ163 A3 £195 C3 Ã227 E3 ã132 84 „164 A4 ¤196 C4 Ä228 E4 ä133 85 …165 A5 ¥197 C5 Å229 E5 å134 86 †166 A6 ¦198 C6 Æ230 E6 æ135 87 ‡167 A7 §199 C7 Ç231 E7 ç136 88 ˆ168 A8 ¨200 C8 È232 E8 è137 89 ‰169 A9 ©201 C9 É233 E9 é138 8A Š170 AA 202 CA Ê234 EA ê139 8B ‹171 AB «203 CB Ë235 EB ë140 8C Œ172 AC ¬204 CC Ì236 EC ì141 8D 173 AD -205 CD Í237 ED í142 8E Ž174 AE ®206 CE Î238 EE î143 8F 175 AF ¯207 CF Ï239 EF ï144 90 176 B0 °208 D0 Ð240 F0 ð145 91 ‘177 B1 ±209 D1 Ñ241 F1 ñ146 92 ’178 B2 ²210 D2 Ò242 F2 ò147 93 “179 B3 ³211 D3 Ó243 F3 ó148 94 ”180 B4 ´212 D4 Ô244 F4 ô149 95 •181 B5 µ213 D5 Õ245 F5 õ150 96 –182 B6 ¶214 D6 Ö246 F6 ö151 97 —183 B7 ·215 D7 ×247 F7 ÷152 98 ˜184 B8 ¸216 D8 Ø248 F8 ø153 99 ™185 B9 ¹217 D9 Ù249 F9 ù154 9A š186 BA 218 DA Ú250 FA ú155 9B ›187 BB »219 DB Û251 FB û156 9C œ188 BC ¼220 DC Ü252 FC ü157 9D 189 BD ½221 DD Ý253 FD ý158 9E ž190 BE ¾222 DE Þ254 FE þ159 9F Ÿ191 BF ¿223 DF ß255 FF ÿª
A - 4 2020/3820 User’s GuideCode Page Mapping of Printed BarcodesCode pages define the mapping of character codes to characters. If the data received does not display with the proper characters, it may be because the barcode being scanned was created using a code page that is different from the one the host program is expecting. If this is the case, select the code page with which the barcodes were created. The data characters should then appear properly.Note: The Code Page option is available for Code 39, Code 93, and Code 128.Code Page Standard Description1CP ISO6462 (Default) ISO 2022 Automatic National Replacement Characters3CP Binary82 ISO 2022 11 Swe Swedish Replacement Characters83 ISO 2022 69 Fra French/Belgium Replacement Charac-ters81 ISO 2022 25 Fra French/Belgium Replacement Charac-ters84 ISO 2022 11 Ger German Replacement Characters85 ISO 2022 11 Ita Italian Replacement Characters86 ISO 2022 11 Swi Swiss Replacement Characters87 ISO 2022 11 UK British Replacement Characters88 ISO 2022 11 Dan Danish Replacement Characters89 ISO 2022 11 Nor Norwegian Replacement Characters90 ISO 2022 11 Spa Spanish Replacement Characters
2020/3820 User’s Guide B - 1BMinimizing Bluetooth/ISM Band Network ActivityThe settings described below can help you customize the re-linking behavior of the cordless linear imaging system to obtain the best compromise between convenience and low interference.Note: ISM band refers to the 2.4 to 2.48 GHz frequency band used by wireless networks, cordless phones, and Bluetooth.Auto Reconnect ModeAuto Reconnect controls whether or not the image scanner automatically begins the re-link process when a loss of connection is detected. When the Auto Reconnect On barcode is scanned, the image scanner begins the re-link process immediately, without user intervention. Default = Auto Reconnect On.The table below shows the results of the Auto Reconnect On and Off settings: Event Auto Reconnect On Auto Reconnect OffImage scanner out of rangeRe-link occurs automatically. If maximum number of link attempts (see Maximum Link Attempts on page B-2) is unsuccessful, then the trigger must be pulled or the image scanner must be placed in the base unit to re-link.The trigger must be pulled to initiate re-linking.Base reset (firmware upgrade or power cycle)Image scanner behaves as if out of range.No attempt to re-link made while base unit is powered off. Trigger must be pulled to initiate re-linking.* Auto Reconnect OnAuto Reconnect Off
B - 2 2020/3820 User’s GuideMaximum Link AttemptsThe Maximum Link Attempts setting controls the number of times the image scanner tries to form a connection with a base unit or PC. During the connection setup process, the image scanner transmits in order to search for and connect to a base unit. In order to prevent continuous transmissions that could interfere with other users of the ISM band, the number of attempts to connect is limited by this setting. After the maximum number of attempts is reached, the image scanner will not attempt to reconnect to the base unit. Pressing the trigger or placing the image scanner in the cradle resets the attempt count and the image scanner will again try to link to the base unit. When set to zero, the image scanner will try to link until the Power Time-Out Timer setting (see page 3-4) expires. Scan the Maximum Link Attempts barcode, then scan the number of attempts for the setting (from 0-100) from the inside back cover. Scan Save to save the setting. Default = 0.Image scanner power down due to Power Time-Out Timer setting (see page 3-4)Trigger must be pulled or the image scanner must be placed in the base unit to re-link.(Note: image scanner re-links on power up, but powers on due to one of the above actions.)Image scanner reset due to firmware upgradeRe-link occurs automatically.Image scanner reset due to battery changeRe-link occurs automatically.Image scanner placed in different base unitRe-link to new base occurs automatically.Event Auto Reconnect On Auto Reconnect OffMaximum Link Attempts
2020/3820 User’s Guide B - 3Relink Time-OutRelink Time-Out controls the idle time between re-link attempts. An attempt to link an image scanner to a base unit typically lasts up to 5 seconds. This is the time when the image scanner is actually attempting to contact base unit. Relink Time-Out controls the amount of time, in seconds, that elapses between the end of one connection attempt and the start of the next.Note: The length of time for an attempt depends on the number of image scanners connected to a base unit. An extra 7 seconds may be required when a connection is successful.Scan the Relink Time-Out barcode, then scan the number of seconds for the setting (from 1-100) from the inside back cover. Scan Save to save the setting. Default = 3 seconds.Bluetooth/ISM Network Activity ExamplesDefault values:When the image scanner goes out of range, the image scanner repeatedly attempts to connect to base unit. Each attempt consists of approximately 5 seconds of active time followed by 3 seconds of idle time. After one hour, the image scanner powers off and batch mode data is lost.Maximum Link Attempts set to 15Other values at default setting:When the image scanner goes out of range, 15 attempts are made to link to the base unit. Each attempt consists of approximately 5 seconds of active time followed by 3 seconds of idle time. After 15 cycles (8*15 =120), or about 2 minutes, the image scanner stops trying to connect to the base unit, but retains any barcodes that may have been saved in batch mode. After one hour, the image scanner powers off and batch mode data is lost.Auto Reconnect Mode set to 0Maximum Link Attempts set to 15Other values at default setting:When the image scanner goes out of range, no action is taken to re-link. When the trigger is pulled, 15 attempts are made to link to the base unit. Each attempt consists of approximately 5 seconds of active time followed by 3 seconds of idle time. After 15 cycles (8*15 =120), or about 2 minutes, the image scanner stops trying to connect to the base unit, but retains any barcodes that may have been saved in batch mode. After one hour, the image scanner powers off and batch mode data is lost. Refer to Auto Reconnect Mode, page B-1, to review other events that can start the re-link process.Relink Time-Out
B - 4 2020/3820 User’s GuideAuto Reconnect Mode set to 1Maximum Link Attempts set to 0 Relink Time-Out set to 10Image Scanner Power Time-Out Timer set to 1800: Note: See Image Scanner Power Time-Out Timer on page 3-4.The image scanner attempts to connect to the base unit every 15 seconds, measured from start of attempt to start of attempt. After one half hour, the image scanner powers off.
Sample SymbolsUPC A0 123456 7890 Interleaved 2 of 5Code 128EAN 131234567890Code 1289 780330 290951654EAN 83210 5456123 80UPC-E
Sample SymbolsCode 93123456-9$ Straight 2 of 5 Industrial123456Matrix 2 of 56543210 GS1 DataBar(01)00123456789012Code 39CodabarBC321A13579B
Programming ChartACSaveBDiscardFEDNote: If you make an error while scanning the letters or digits (before scanning Save), scan Discard, scan the correct letters or digits, and Save.0261754389
Hand Held Products, Inc.700 Visions DriveP.O. Box 208Skaneateles Falls, NY 13153-02083820-UG Rev B7/07

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