Honeywell 85606065 802.11b Transmitter User Manual IK8560 UG

Honeywell International Inc 802.11b Transmitter IK8560 UG

User Manual

User’s Guide- Preliminary CP4 Draft Image Kiosk 8560with Microsoft® Windows® CE
DisclaimerHand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.© 2006 Hand Held Products, Inc. All rights reserved.Web Address: www.handheld.comTrademarksMicrosoft, Windows, Windows CE, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.Intel is a registered trademark of Intel Corporation. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 iiiChapter 1 - Agency InformationRequired Safety Labels ....................................................................................................................... 1-1Safety Label, non-RF.................................................................................................................... 1-1Safety Label, 802.11b Radio ........................................................................................................ 1-1Regulatory and Safety Approvals for all IK8560 Devices ................................................................. 1-2FCC Compliance................................................................................................................................. 1-2Chapter 2 - Getting StartedIK8560 Features.................................................................................................................................. 2-1Connect the Power and Communication Cables................................................................................. 2-1Boot the IK8560.................................................................................................................................. 2-1Start Screen ......................................................................................................................................... 2-1Task Tray...................................................................................................................................... 2-2Setting the Time and Date................................................................................................................... 2-2Using the Soft Input Panel (SIP)......................................................................................................... 2-3Adjusting the Backlight....................................................................................................................... 2-3Adjusting the Contrast.................................................................................................................. 2-4Using Windows Explorer.................................................................................................................... 2-4Selecting Text...................................................................................................................................... 2-4Selecting Programs.............................................................................................................................. 2-4Chapter 3 - Hardware OverviewFront Panel .......................................................................................................................................... 3-1Back Panel........................................................................................................................................... 3-2Connectors.................................................................................................................................... 3-3Connecting the Power and Communication Cables............................................................................ 3-4USB Cable.................................................................................................................................... 3-4Standard RS-232 Cable ................................................................................................................ 3-5RS-232 Pass-Through Cable ........................................................................................................ 3-5Rebooting the Device.......................................................................................................................... 3-6Warm Boot ................................................................................................................................... 3-6Cold Boot...................................................................................................................................... 3-6Using the Reset Switch................................................................................................................. 3-6Screen Protector Replacement ............................................................................................................ 3-7Maintenance........................................................................................................................................ 3-8IK8560 Technical Specifications........................................................................................................ 3-9Chapter 4 - CommunicationInstalling Additional Software............................................................................................................ 4-1Microsoft ActiveSync ......................................................................................................................... 4-2Exploring the Device from the Host Workstation........................................................................4-5Adding Programs Using ActiveSync............................................................................................ 4-6Synchronizing............................................................................................................................... 4-7Wired Ethernet Communication—IK8560E....................................................................................... 4-8Adding Programs from a Network...................................................................................................... 4-8Table of Contents
iv Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftUSB Host Port .....................................................................................................................................4-9Chapter 5 - IK8560C—Wireless LAN with 802.11bOverview .............................................................................................................................................5-1Configuring the 802.11b Radio ...........................................................................................................5-1802.11b with Wireless Zero Config..............................................................................................5-1Disabling Encryption ....................................................................................................................5-2Editing Radio Configuration.........................................................................................................5-2Wireless Information Tab .............................................................................................................5-3Preferred Networks .......................................................................................................................5-4Wireless Properties Window.........................................................................................................5-5Advanced Wireless Settings..........................................................................................................5-6IP Addresses..................................................................................................................................5-7802.11b Wireless Security...................................................................................................................5-8Opening the Client ........................................................................................................................5-9Main Window ...............................................................................................................................5-9Setup Screens..............................................................................................................................5-12Saving Your Settings ..................................................................................................................5-12Configuring Client Authentication..............................................................................................5-13Configuring a Port.......................................................................................................................5-17Configuring a Network ...............................................................................................................5-19Installing Certificates..................................................................................................................5-22Chapter 6 - ImagingOverview .............................................................................................................................................6-1Supported Bar Code Symbologies.......................................................................................................6-1Default Bar Code Symbologies.....................................................................................................6-1Scanning a Bar Code ...........................................................................................................................6-2Omni-Directional Aiming....................................................................................................................6-2Sample Bar Codes ...............................................................................................................................6-3Depth of Focus (DOF) Specifications .................................................................................................6-3Scan Demo...........................................................................................................................................6-4Auto-Send .....................................................................................................................................6-7Chapter 7 - MountingOverview .............................................................................................................................................7-1Back Panel Mounting Dimensions ......................................................................................................7-1Connector Slots....................................................................................................................................7-2Side Panel Dimensions........................................................................................................................7-2Chapter 8 - Customer SupportProduct Service and Repair .................................................................................................................8-1Online Product Service and Repair Assistance.............................................................................8-1Technical Assistance ...........................................................................................................................8-2Online Technical Assistance.........................................................................................................8-2Limited Warranty ................................................................................................................................8-3
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 1 - 11Agency InformationRequired Safety LabelsImage Kiosk 8560 (IK8560) devices meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your IK8560.LocationSafety label Safety Label, non-RF7KLVGHYLFHFRPSOLHVZLWK3DUWRIWKH)&&5XOHV2SHUDWLRQLVVXEMHFWWRWKHIROORZLQJWZRFRQGLWLRQV7KLVGHYLFHPD\QRWFDXVHKDUPIXOLQWHUIHUHQFHDQGWKLVGHYLFHPXVWDFFHSWDQ\LQWHUIHUHQFHUHFHLYHGLQFOXGLQJLQWHUIHUHQFHWKDWPD\FDXVHXQGHVLUHGRSHUDWLRQ 7KLV&ODVV $GLJLWDODSSDUDWXVFRPSOLHVZLWK&DQDGLDQ,&(6&HWDSSDUHLOQXPHULTXHGHOD1('0DGHLQ7DLZDQZZZKDQGKHOGFRP(QWUDGD9P$&ODVVH$HVWFRQIRUPHDODQRUPH10%GX&DQDGD+DQG+HOG3URGXFWV,QF6NDQHDWHOHV)DOOV1<86$Safety Label, 802.11b RadioIK8560 RF devices are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). This device complies with Part 15 of the FCC Rules. Operation is subject to the followingtwo conditions: (1) This device may not cause harmful interference, and (2) this devicemust accept any interference received, including interference that may cause undesiredoperation. This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de laE153740Made in Taiwanwww.handheld.comHand Held Products, Inc.Skaneateles Falls, NY13153 USA Classe A est conforme a la norme NMB-003 du Canada.Entrada:12 V 800mA7D21N10410!!1317FCC ID: HD585606065 IC: 1693B-85606065Terminal de captura para Punto de Ventas ,
1 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftRegulatory and Safety Approvals for all IK8560 Devices Parameter SpecificationU.S.A. FCC Part 15, Class ACanada ICES-003European Community EN 55022 (CISPR 22) Class A; 1998 +A1:2000; +A2:2003EN60950EN60825-1EN55024:1998; +A1:2000; +A2:2003The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive. For further information, please contact:Hand Held Products, Inc.Nijverheidsweg 95627 BT EindhovenThe NetherlandsHand Held Products, Inc. shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.FCC Compliance IK8560 devices meet or exceed all applicable standards and have been manufactured to the highest level of quality. IK8560 Batch DeviceIK8560 Batch devices comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.IK8560 RF Device With an 802.11b Radio This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio frequencies. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.!This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines, use only the accessories specified by the manufacturer.Canadian Compliance for IK8560 RF Devices With an 802.11b RadioThis Class A digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 1 - 3RF, Regulatory, and Safety Agency Approvals for 802.11b Parameter SpecificationRF ApprovalsU.S.A. FCC Part 15-247Canada RSS 210, RSS GENEurope EN300328-1, V.1.6.1:2004-11EN301489-1, V.1.6.1:2005-09EN301489-17, V.1.2.1:2002-08 This product is marked with  in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC. The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as follows:PAN European Frequency Range: 2.402 - 2.480 GHzRestrictions in France are as follows: • Indoor use - Maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz • Outdoor use - Maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and maximum power (EIRP*) of 10 mW for the 2454-2483 MHz bandPacemakers, Hearing Aids and Other Electrically Powered DevicesMost manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the IK8560 is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the IK8560 RF has no effect on medical devices that meet the IEC specification. MicrowavesThe radio in the IK8560 RF device operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the IK8560 RF device you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function.The IK8560 batch device does not contain a radio, and therefore, is not affected by microwave ovens.Care and CleaningWhen needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The device can be cleaned with a damp cloth.For European Community UsersHand Held Products complies with Directive 2002/69/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).Waste Electrical and Electronic Equipment InformationThis product has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment, if not properly disposed.In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems for product disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a sound way. The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal.
1 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftIf you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.You may also contact your supplier for more information on the environmental performances of this product.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 2 - 1Getting StartedIK8560 FeaturesThe IK8560 comes in two standard versions: the IK8560C with an on-board 802.11b radio and the IK8560E with a wired ethernet connection. Here is a list of the standard features:• Microsoft Windows CE 5.0 operating system• Intel® XScale PXA 255 200MHz processor • 5.7" 320X240 backlit color display• Touch screen and protective overlay• 64 MB SDRAM and 32 MB Flash ROM of on-board memory• Support for RS-232, RS-485, USB, and powered USB interfaces• Ethernet 10/100 Base-T communications port (IK8560E)• 802.11b wireless radio (IK8560C)• USB host communications port• Adaptus Imaging Technology• BeeperConnect the Power and Communication CablesThe IK8560 has a number of power and communication cables. Use one to apply power to the device. For more information, see Connecting the Power and Communication Cables on page 3-4.Boot the IK85601. The IK8560 begins booting as soon as power is applied from the cable. 2. The splash screen appears as the system cold boots (see Cold Boot on page 3-6). The software version numbers for both the bootloader and the kernel appear on the splash screen.3. The device begins loading software; this is Autoinstall. A status bar appears for each program that loads. Do NOT interrupt Autoinstall!4. Autoinstall completes and the splash screen appears again as the system warm boots (see Warm Boot on page 3-6). 5. When the warm boot is complete, you end on the Start screen.Start ScreenThe Start screen is your Desktop for the IK8560. The boot process ends on this screen.2
2 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftTask TrayThe task tray is located at the bottom of every application window and provides access to the Start menu. Task Tray IconsIcon DescriptionOpens the Start menu.The communication cable is connected. Double-tapping this icon displays the cable type and connection status.Wired ethernet cable is not connected. 802.11b radio is not connected802.11b radio is connected.Displays the Soft Input Panel (SIP); see Using the Soft Input Panel (SIP) on page 2-3.Tapping this button enables you to return to the Desktop.The pop-up menu that appears will also show two programs or windows currently open. Setting the Time and DateAfter the device boots up, set the time and date to set the system clock to real-time.Double-tap the time on the taskbar OR
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 2 - 3Tap Start > Control Panel > Date/Time.The date and time saved here sets the system clock. Any scheduled function runs off the system clock.Using the Soft Input Panel (SIP)The SIP is a soft keyboard that enters text into fields and screens. The SIP pops up automatically over certain screens that require text entry. You can also manually open the SIP when needed.To open the SIP, tap the Input Panel icon in the task tray and select Keyboard on the pop-up menu. On the soft keyboard that displays, tap the character keys to enter them on the screen.To close the SIP, tap the Input Panel icon again and select Hide Input Panel. SIP SettingsYou can adjust SIP panel settings by tapping Start > Settings > Control Panel > Input Panel.Allow applications to change the input panel state is selected by default and makes the SIP appear automatically in applications when text needs to be typed. If you de-select this option, you must manually tap the SIP button every time you want to use the SIP.Adjusting the BacklightTap Start > Settings > Control Panel > Display > Backlight tab > Advanced. The Backlight Options window opens. The backlight is on by default (and enabled after each re-boot).
2 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftTo turn off the backlight, de-select the Enable Backlight option (not recommended except for test purposes). Because the screen goes completely dark, the best way to enable the backlight again is to power cycle, which re-boots the unit. While the screen is dark, the Enable Backlight option is still there but can’t be seen to be selected accurately. Adjusting the ContrastOn the Backlight Options window, use the Contrast slider to adjust the contrast. Using Windows ExplorerYou can access Windows Explorer byDouble-tapping the My Device icon on the start screen .ORTapping Start > Windows Explorer.Windows Explorer opens to the root folder level. Use Windows Explorer to find and move files.Selecting TextTo edit or format typed text, select it by dragging your finger across the text. Tap and hold the selection, then use the commands on the pop-up menu to cut, copy, and paste the selected text.Selecting ProgramsTo launch a program, tap Start > Programs and select a program from the list.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 3 - 13Hardware OverviewFront Panel This section describes features on the front panel of the IK8560 device. Touch Screen DisplayIllumination ConeImage Engine Reset SwitchReset SwitchThis switch performs a cold boot without removing power from the unit. For details, see Using the Reset Switch on page 3-6.Touch Screen DisplayThe device features a 5.7" QVGA transmissive LCD color display that is backlit for maximum viewability, then covered with an industrial touch screen protector for maximum durability. The touch screen resolution is 903 x 1238 points per inch (PPI). For touch screen input, use your finger.!Use of objects, such as paper clips, pencils, or ink pens on the touch screen can damage the input panel and will void the warranty. Screen Protectors—Hand Held Products requires screen protectors to protect the touch screen; especially when used with applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from Hand Held Products (p/n 100000583). You can replace the touch screen protector; see Screen Protector Replacement on page 3-7.BeeperThe internal beeper generates a tone for successful decoding.Illumination ConeProjecting downward from the front panel, the image engine cone houses the image engine. Slide the bar code underneath this slot to scan a bar code or take an image. See Scanning a Bar Code on page 6-2.Image EngineThe red illumination LEDs project out from the image engine at all times. For more information about imaging, see Imaging on page 6-1.
3 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftBack PanelConnectorsMount SlotsWire SlotsThe back panel is designed for easy mounting, either to a wall or stand.Wire SlotsThese two slots are designed to hold the wires of the connecting cables.ConnectorsThere are three connectors in a slot inside the back panel; see Connectors on page 3-3.Mount SlotsUse these slots to mount the IK8560 to a flat surface or bracket. For mounting specifications, see Mounting on page 7-1.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 3 - 3ConnectorsRJ45 JackDB15 ConnectorUSB Host PortUSB Host PortThe USB Host port features a 5V DC power pass-through and can host supported USB client devices. Multiple USB devices can be accommodated by plugging a USB HUB into the USB Host port. This is a four-pin connector and supports USB 1.1 communication. USB 2.0 devices that are backwards compatible with USB 1.1 may be connected to this port but will operate at USB 1.1 speeds. For more information, see USB Host Port on page 4-9.DB15 ConnectorThis is a single 15-pin, D-style, high-density female connector. All power cables have a connector that matches this pin configuration. This connector powers the device (by receiving power from the cable) and communicates with a host workstation using ActiveSync (USB only). For more information, see Microsoft ActiveSync on page 4-2.RJ45 JackIK8560E—On the IK8560E unit, this is a 10/100 Base-T communications port that supports wired ethernet communications with a standard RJ45 ethernet cable. Cable must be purchased separately. You cannot power the device through the ethernet cable. For more information, see Wired Ethernet Communication—IK8560E on page 4-8.IK8560C—On the IK8560C unit, this connector is not enabled.
3 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftConnecting the Power and Communication CablesThe IK8560 features a standard power cable that connects to a number of communication cables to suit your environment. Standard Power CableThe standard power cable powers the device and with an AC power adapter to convert the voltage from the power source to the voltage required by the device. The IK8560 device must be connected to external power to run.Communication Cables The IK8560 offers the following communication options:• USB Cable (four feet)• Standard RS-232 Cable (12 feet)• RS-232 Pass-Through (Y cable) Note: You can verify the status of the communication cable by the icon in the task tray; see Task Tray Icons on page 2-2.USB CableThe USB communication cable is four feet long and supports USB 1.1. You can connect USB 2.0 devices that are backwards compatible with USB 1.1 with this cable but data transfer will occur 1.1 speeds. It features a single, 15-pin male connector that plugs into the DB15-pin female port on the back panel. The other end features a standard Type A USB (1.1 or higher) connector designed to fit standard USB ports. Note: Make sure the power switch is turned off on the computer where you will be installing the IK8560.1432Host1. Plug the 15-pin connector (HDB15) of the communication cable into the back of the IK8560.2. Plug the USB connector into the port on your host workstation.3. Plug the power plug into the pod on the communication cable.4. Plug the AC power supply into a power outlet. Hardware installation is now complete. Your IK8560 powers on and auto-configures to USB. When you power on the host workstation, you need to complete the Found New Hardware wizard and install the IK8560 driver to configure the workstation for ActiveSync communication; see Microsoft ActiveSync on page 4-2.If you want to power the device without communicating, simply disconnect the USB connector from the host workstation.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 3 - 5Standard RS-232 Cable11432HostThe standard RS-232 cable is 12 feet long and can connect to multiple devices but does not support ActiveSync communication.Note: Make sure the power switch is turned off on the device where you will be installing the IK8560.1. Plug the 15-pin connector (HDB15) of the serial cable into the underside of the IK8560.2. Plug the 9-pin connector (DB9) of the serial cable into an available serial port on the device.3. Plug the male connector of the AC power supply cable into the socket on the back of the DB9-pin serial cable connector, which is plugged into the back of your host device.4. Plug the AC power supply into a power outlet.Installation is now complete. Your IK8560 powers on and auto-configures to RS-232. You may now turn on your host device. Note: If your computer has a 25-pin serial port, you will need to obtain a 25-pin to 9-pin adapter from your local computer store or other source.RS-232 Pass-Through CableThe RS-232 pass-through cable uses a Y cable with AC power adapter.15432HostNote: Make sure the power switch is turned off on the device where you will be installing the IK8560.1. Plug the 15-pin connector (HDB15) of the serial cable into the underside of the IK8560.2. Plug the Host DB9 connector into your host workstation.3. Plug the Aux DB9 connector into the other RS-232 device.4. Plug the male connector of the AC power adapter cable into the socket on the back of the DB9-pin serial cable connector, which is plugged into the back of your host device.5. Plug the AC power supply into a power outlet.Installation is now complete. Your IK8560 powers on and auto-configures to RS-232. You may now turn on your host device.
3 - 6 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftRebooting the DeviceThere are two types of reboots: a warm boot and a cold boot. Warm BootA warm boot reboots the device without erasing data and applications stored in RAM memory. To launch a warm boot, tap Start > Programs > Power Tools > Reboot > Warm Boot.Cold BootA cold boot reboots the device and re-installs the .cab files stored in the Autoinstall folder. To launch a cold boot, you can• Power cycle• Perform a hard reset with the reset switch Cold boots erase data and applications stored in RAM memory.Using the Reset SwitchPower can be cycled (which performs a cold boot) by using the end of a straightened paper clip to push the reset switch on the top panel.!
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 3 - 7Screen Protector ReplacementScreen protectors can be purchased at any major computer retail store or directly from Hand Held Products (p/n 100000583). 1. To remove the old screen protector frame, insert a straightened paper clip into the small hole in the front of the IK8560. This releases the protector frame which can now be lifted off.2. Clean any smudges or dirt from the IK8560 touch screen using glass cleaner or water. Wipe the surface dry.3. Remove the protective film from the back of the new screen protector.4. Line up the holes in the protector with the pins on the IK8560 screen.
3 - 8 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 Draft5. Use a tissue or soft cloth to wipe the front of the screen protector. (This makes the protector lie flat.)6. Place the protector frame back in place and press down until it snaps shut.MaintenanceTo clean your IK8560, use a soft cotton cloth lightly dampened with isopropyl alcohol. This removes any ink, fingerprint smudges, or dirt.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 3 - 9IK8560 Technical SpecificationsDisplay WindowWindow Resistive, transparent, pressure-sensitive touch screenLCD Size 4.5 x 3.3 in. (11.3 x 8.4 cm) (Active area)LCD Resolution 320 x 240 dot, 16-bit colorTouch Pad Resolution 903 x 1238 ppiCommunicationsRS-232 4800 to 115.2 KbpsRS-232 Pass-Through Using Aux. Y cable with AC power adapterPC USB AC power adapter requiredUSB Hub Host 5V DC power pass-through, support for USB 1.1 for up to 10 devicesEthernet 10/100 BaseT Optional port. Cable not supplied.Radio Frequency 802.11b, optional (AC power adapter and power supply required; not included)MemoryFlash 32 MB non-volatile synchronous Flash standardSDRAM 64MBDimensions (reference)Width 7.3 in. (18.5 cm)Depth 7.6 in. (19.2 cm)Height 3.2 in (8.03 cm)Weight 2 lb. (.9 kg)Power RequirementsCurrent Draw IK8560E (non-RF): 800mA @ 12V DCIK8560C (RF): 860mA @ 12V DCSource 120V AC adapter or powered host terminal portSystem ArchitectureProcessor Intel XScale PXA255 200 MhzDevelopment Environment Supports Visual Studio 2005 for C++, C#, and VB.net development
3 - 10 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftOperating Platform Microsoft Windows CE 5.0Third Party Software Hand Held Products Mobile Systems ManagerGraphics Supported BMP, CGM, DIB, EPS, MF, PCL, PCX, PLS, JPG, and TIFRF Security WEP (64 and 128 bit), EAP, WPAApprovals and CertificationsAgency Conformance FCC Class A, CE (LVD), UL 1950, CSA 22.2IK8560 Technical Specifications
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 4 - 14CommunicationCommunication OptionsThere are a number of communications options.Microsoft ActiveSyncThe USB communication cable supports Microsoft ActiveSync communication. For more information, see Microsoft ActiveSync on page 4-2.Wired Ethernet–IK8560EIK8560E devices contain an ethernet port on the back panel that connects the device to an ethernet network via standard RJ45 cable. For information, see Wired Ethernet Communication—IK8560E on page 4-8.USB Host PortThe USB host port on the back panel enables you to configure the IK8560 as a USB host connected to other USB devices. For more information, see USB Host Port on page 4-9.802.11b Radio–IK8560CThe IK8560C contains an on-board 802.11b radio that establishes the device on a wireless network. For information, see IK8560C—Wireless LAN with 802.11b on page 5-1.Installing Additional SoftwareYou can install additional programs on the IK8560 through most of the communication options. However, the following requirements must be met:• The program must be created specifically for a Windows CE device and have an *.exe, *.cab, or *.dll extension.• The device must have enough memory to store the program. To check memory allocation and usage, tap Start > Settings > Control Panel > System > Memory tab.Verify that the program and version of the program are designed for Windows CE 5.0 and the Intel processor. Check both by tapping Start > Settings > Control Panel > System > General tab.• See Adding Programs Using ActiveSync on page 4-6.• See Adding Programs from a Network on page 4-8.!
4 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftMicrosoft ActiveSyncMicrosoft ActiveSync connects the device to a host workstation, which enables you to • Transfer files,• Install additional programs, and• Synchronize information between the workstation and the device.RequirementsUsing ActiveSync with the IK8560 device requires the following:1. A USB communication cable connecting the host workstation and the IK8560 device; see USB Cable on page 3-4. 2. The IK8560.inf file installed on the hard drive of the host workstation.3. ActiveSync version 4.1 or higher installed on both the host workstation and the IK8560 device. IK8560 devices ship with ActiveSync already installed. If ActiveSync is not already installed on the host workstation, you can download the latest version of ActiveSync from Microsoft’s web site and run the install wizard.Installing the .INF File on the Host WorkstationTo establish an ActiveSync connection, you must install the IK8560.inf file on the host workstation. Once this file is installed, you will be able to use ActiveSync on the host workstation. You must repeat this process on each workstation where you want to use an ActiveSync connection to the IK8560. 1. When the device is connected to the host workstation via USB cable and both the device and the host workstation are powered on, the Found New Hardware Wizard opens on the workstation.2. Select Install from a list or specific location (Advanced).3. Click Next.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 4 - 34. Select Don’t Search. I will choose the driver to install. 5. Click Next and select Computer as the hardware type. 6. Click Next. When the wizard tells you it can’t find drivers for the device, click Have Disk.
4 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 Draft7. Navigate to where the wceusbsh.inf file is stored on the workstation and select it. The host workstation reads the file as “HandHeld Products TT8560.” 8. Click Next. The hardware begins installing. 9. You will see a brief flash on the IK8560 screen, then the ActiveSync Wizard appears on the workstation.10. Complete the ActiveSync Setup Wizard. ActiveSync will auto-configure to USB communication.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 4 - 511. The Found New Hardware Wizard notifies you that setup is complete. 12. Click Finish and you are now ready to use the ActiveSync connection.Note: You can find more information about ActiveSync in the ActiveSync Help on your workstation. In ActiveSync, click Help > Microsoft ActiveSync Help.Setting Up the Host WorkstationVerify that ActiveSync on the workstation has selected the appropriate communication type by clicking File > Connection Settings.Select for USBSelect to allow ethernet communication over ActiveSyncVerify the communication type:• For USB, select Allow USB connections. Do not check the serial cable box below it!• To have ActiveSync work over the ethernet, in the This computer is connected to drop-down list, select The Internet.Tap OK to save changes.Exploring the Device from the Host WorkstationUse the Explore feature of ActiveSync to transfer files between the host workstation and the device.
4 - 6 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftWhen the device and host workstation are connected, open the main ActiveSync window, and click Explore.The Mobile Device folder opens in Windows Explorer. The device is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.Adding Programs Using ActiveSyncWhen selecting programs, verify that the version of the program is designed for Windows CE 5.0 and the Intel processor. Check both by tapping Start > Settings > Control Panel > System > General tab. Depending on the application, the software must be stored or installed on the host workstation. 1. Download the program to the host workstation from either a network or CD-ROM. You may see a single *.exe or setup.exe file, a *.cab file, or *.dll. There may also be several versions of files for different device types and processors.2. Read any installation instructions, Readme files, or documentation that comes with the program. Many programs provide special installation instructions.3. Connect the device to the workstation using a Hand Held Products communication cable.If the File is an Installer:An installer program is one that installs to the workstation and the device simultaneously; one process installs to both devices.1. On the workstation, double-click the .exe or setup.exe file. The installation wizard begins. 2. Follow the directions on the workstation screen. The installation process includes transferring the software to the device. If the File is Not an Installer:Some programs cannot be installed on workstations. In these cases, the appropriate files must be stored on the host workstation, transferred to the device via ActiveSync, and installed on the device. You will know that the program cannot be installed on the workstation if an error message appears when you try to install it stating that the program is valid but designed for a different type of computer. 1. If you cannot find any installation instructions for the program in the Readme file or documentation, open ActiveSync and click Explore.*2. Copy the program file or files to the Program Files folder on the device. !
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 4 - 7If you want the program to be part of the Autoinstall that occurs after every cold boot, place the program file in the Autoinstall folder (\\IPSM\AutoInstall).3. Depending on the program, you may need to open File Explorer on the device, navigate to the folder where the program is located, and tap on the program file to install it.If you copied the file to the Autoinstall folder, you can either tap on the program inside the Autoinstall folder or perform a cold boot and the program will install as part of the Autoinstall process. Remember! A cold boot erases RAM data and applications.4. After installation on the device is complete, tap Start > Programs and the program appear on the menu. Tap it to open the program.Synchronizing By default, ActiveSync does not automatically synchronize all types of information. Use ActiveSync Options to specify the types of information you want to synchronize. The synchronization process makes the data (in the information types you select) identical on both your workstation and your device.For more information about using ActiveSync on your workstation, open ActiveSync, then open ActiveSync Help.
4 - 8 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftWired Ethernet Communication—IK8560EIK8560E devices contain an ethernet port on the back panel that is compatible with standard 10/100 Base-T ethernet cables with RJ45 connectors on each end. Cables must be purchased separately. To establish an ethernet connection, simply plug one RJ45 connector into the ethernet port on the device and the other RJ45 connector into your ethernet outlet. The IK8560E auto-configures the wired ethernet connection when power is applied from the power cable. DHCP is enabled by default; a static IP must be configured manually if the network does not use DHCP. To test the ethernet connection, tap the Internet Explorer icon on the Desktop . If the device connects to a network with internet or an intranet web server, the home page should begin loading.Adding Programs from a NetworkHowever you establish your network connection–ethernet or wireless radio–you can download and install programs from a network.When selecting programs, verify that the version of the program is designed for both Windows CE and your Intel processor. Check both by tapping Start > Settings > Control Panel > System > General tab. 1. When you have established your network connection, open Internet Explorer and navigate to the web site.!
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 4 - 92. Download the program files to your device. You may see a single .exe or setup.exe file, or several versions of files for different device types and processors. 3. Read any installation instructions, Readme files, or documentation that comes with the program. (Many programs provide special installation instructions.)4. On the Desktop, double-tap the My Device icon .5. Tap the installation file. The installation wizard begins. 6. Follow the directions on the screen to install.USB Host PortAll IK8560 devices have a 4-pin USB 1.1 host port on the back panel that supports USB communication with USB 1.1 and backward-compatible USB 2.0 devices. All data communication occurs at USB 1.1 speeds. Multiple USB devices can be accommodated by plugging a USB HUB into the USB Host port. The IK8560 can support the following USB peripherals:• Mouse• Keyboard• Mass StorageNote: The IK8560's USB host port can support a maximum current output of 500mA. If all of your USB devices together require more power, attach them to a self powered hub, and plug the hub into the IK8560.
4 - 10 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftConnecting the IK8560To connect the IK8560 to other devices via USB, simply use a standard USB cable to plug one end into the USB host port and the other end into the USB device. The IK8560 auto-configures to USB when power is applied.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 15IK8560C—Wireless LAN with 802.11b OverviewThe IK8560C has an on-board 2.4 GHz 802.11b WLAN (Wireless Local Area Network) radio that uses Direct Sequence Spread Spectrum (DSSS) technology. The signal is spread continuously over a wide frequency band at a data rate of up to 11 Mbps. The radio is interoperable with other 802.11b Wi-Fi-compliant products including Access Points (APs), PCs via PC card adapters and other wireless portable devices.Note: The IK8560C does have an RJ45 jack on the back panel; however IK8560C devices do not support wired ethernet communication! Only IK8560E devices contain a functional ethernet controller that allows ethernet communication.Cable OptionsThere is a six inch L connector power cable that you can use to power the IK8560C. Configuring the 802.11b RadioOn IK8560C devices, the 802.11b driver is enabled during the boot process, which means that the radio is transmitting an RF signal. However, you need to configure the radio in Windows CE to connect to your wireless LAN.You can configure the radio via Windows CE using wireless zero config…802.11b with Wireless Zero Configsample text1. Open the start screen and tap the radio connection icon in the command bar . (The icon looks like this when the radio is not connected.)
5 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 Draft2. On the window that opens, tap the Wireless Information tab. The enabled 802.11b radio automatically finds the available networks in the area and displays them in the list. 3. At the top of the list, double-tap Add New…Note: Double-tap one of the found networks to configure it. The Wireless Properties window opens displaying parameters from the network.4. Type in the SSID of the AP or network device you want the device to connect to.5. Select the Encryption and Authentication methods. See Disabling Encryption on page 5-2.6. Tap OK. You are returned to the Wireless Information tab. • The SSID just entered selected as the preferred network connection. Preferred networks are those networks that the device connects to as part of the wireless LAN.• The device attempts to connect to the SSID automatically and displays the connection Status and Signal Strength.Disabling EncryptionTo disable encryption, you must first select Open or Shared as the Authentication, then go back up to Encryption and select Disabled.You can disable encryption for Open and Shared Authentications only. Disabled does not appear as an option in the Encryption drop-down list until Open or Shared is selected as the Authentication method.Editing Radio ConfigurationWhen the radio is configured and connected to the wireless LAN network, the following icon appears in the taskbar: . Double-tap this icon to access the Wireless Information Tab (see page 5-3). Then, double-tap a preferred network in the list and edit the parameters on the Wireless Properties Window (see page 5-5).
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 3Wireless Information TabThe wireless information tab manages your 802.11 network connection. Field DescriptionNetwork List Because the 802.11b radio is enabled and transmitting by default, every time you open this window, the device searches for available networks and displays the results in this list.Networks with this icon have not been configured. To configure a network, double tap the name of the network connection. The Wireless Properties window opens with the name entered in the SSID field; see Wireless Properties Window on page 5-5. Networks with this icon have been configured. They will have “preferred” after the name as well. You determine the order of preferred networks on in Advanced Wireless Settings (see page 5-6).Status Displays the connection status of the device. •Scanning—Displays when the device is attempting to connect to a selected network.•Associating—Displays when the device is connecting to a selected network.•Failed to connect—Displays when the device fails to connect to a selected network. After failing, the device attempts to connect to the next preferred network. •Connected to [Network Name]—The device is connected to the network name listed.Signal Strength Indicates the strength of the signal.Notify when new networks available If you select this option, the device continually searches for networks. A popup window appears (in any open application) notifying you when the device finds a new network.Connect Select a network in the list and tap this button to manually connect the device to the network. If the network has not been configured, tapping this button opens the Wireless Properties Window (page 5-5) with the name entered as the SSID.Advanced Opens Advanced Wireless Settings (see page 5-6).Log Opens a log, which provides you with a list of radio activity since the last cold boot.
5 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftPreferred NetworksWhen a network is selected as a preferred network, the device searches for and connects to that network automatically, even after a warm boot. During that warm boot, the device enables the radio. When the warm boot is complete, the radio searches for the preferred networks and connects. !Preferred network information is stored in RAM memory and erased during cold boots. The device cold boots automatically when power is removed and then re-applied. To Edit a Preferred NetworkDouble-tap the network name in the list and the Wireless Properties window opens. Make your edits and tap OK to save.To Delete a Preferred NetworkTap Advanced, select the network name in the Preferred Networks list, and tap Delete.Deleting in this way does not delete the network connection. Instead, it deletes the connection’s preferred status. The device will search for and retrieve all available networks when you open the Wireless Information Tab (page 5-3). You can select the network and make it a preferred network again, with the same name or a different name.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 5Wireless Properties WindowOpen the Wireless Properties window by double-tapping an available network on the Wireless Information Tab (page 5-3). The SSID appears in the field automatically. Other fields on the window are usually completed based on information from the available network. Certain fields may auto-fill or auto-select based on the criteria you enter in other fields. Field DescriptionNetwork Name (SSID) This is the name of the network. SSID (Service Set IDentifier) is the name assigned to a wireless Wi-Fi network. All devices must use this same, case-sensitive name to communicate, which is a text string up to 32 characters long.When you double-tap on a network name of one of the found networks on the Wireless Information tab, its SSID appears here automatically. Don’t change the name. This is an ad hoc network This option identifies the wireless LAN as an ad hoc network, which is a peer-to-peer wireless network that transmits from device to device without using a central base station (access point). Routing from one node to another on such a network requires an on-demand routing protocol, which generates routing information only when a station initiates a transmission.Encryption Select the encryption method from the following options:•Disabled—Select this option to disable encryption for Open or Shared authentications. This information is often read from the selected network.•TKIP (available only for WPA and WPA-PSK Authentications)•WEPAuthentication Select the authentication method from the following options:•Open •Shared•WPA•WPA-PSKNetwork key & Key index If required for your LAN or encryption method, enter the network key and key index. These fields may be disabled based on the selected network.The key is provided automatically Select this option if the key is provided automatically. This option may auto-select based on network criteria entered previously.Enable 802.1X authentication Select this option to enable the specified authentication method for the 802.11b radio. This option may auto-select based on network criteria entered previously.EAP type Select the EAP type from the following options:•TLS•MD5•PEAPProperties This button provides access to certificate settings. This button may be disabled based on the selected network.
5 - 6 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftAdvanced Wireless SettingsTap Advanced on the Wireless Information Tab (page 5-3) to open Advanced Wireless Settings. On this window, you determine the sequence of connection attempts the device makes when accessing the wireless LAN.Field DescriptionUse Window to configure my wireless settings When selected, this option tells the device to use these tools to configure the radio. This option is disabled by default, which tells the device to use the Meetinghouse AEGIS Client to configure the radio; for details, see 802.11b Wireless Security on page 5-8.Preferred Networks list This is a list of all the networks you’ve configured. They appear in the exact order the device uses to connect to the wireless LAN. This icon appears next to a preferred network the device cannot connect to. Tap Up to move a selected network up one place. Tap Down to move a selected network down one place.The network at the top will be the default network. If the device fails to connect, it will try to connect with the next preferred network in the list.Select a network in the list and tap Delete to delete it.Networks to access The item selected in this drop-down list determines which type of network the device searches for after the radio is enabled during bootup.•All available—The device searches for all available wireless networks. This is selected by default.•Only access points—The device searches only for access points.•Computer-to-computer—The device searches only for other devices.Automatically connect to non-preferred networks This option is not selected by default so that the device only attempts to connect to preferred networks. If selected, the device attempts to connect to all available networks.OK Tap to save changes made on this window.Cancel Tap to close the window without saving changes.UpDownDelete
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 7IP AddressesTo see the IP settings for the 802.11b radio, tap Start > Settings > Network and Dial-up Connections. Double-tap the radio icon . The IP Address tab window opens displaying the current IP settings for the 802.11b radio.By default, the 802.11b radio uses Dynamic Host Configuration Protocol (DHCP), which automatically assigns temporary IP addresses to client stations logging onto an IP network. It eliminates having to manually assign permanent "static" IP addresses.If you want to use a static IP address, select Specify an IP address and enter the parameters in the fields that activate below as well as the Name Servers tab.
5 - 8 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 Draft802.11b Wireless SecurityThe IK8560 contains the Meetinghouse AEGIS Client®, a comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment–wired or wireless–that supports the 802.1X authentication standard. The Client is interoperable with 802.1X-capable wireless APs and authentication servers including Microsoft's IAS and Cisco's ACS.The Client uses public key authentication and encryption between Wireless APs (WAP) and roaming stations to exchange dynamic Wired Equivalent Privacy (WEP) keys. In addition, network managers can control 802.1X user profiles from a centralized RADIUS server or, in the case of TTLS, from a RADIUS Diameter or other AAA servers. The Client supports both wireless (802.11a/b/g) and Ethernet interfaces. Supported Protocols The Client supports the Extensible Authentication Protocol (EAP) - RFC 2284.Supported authentication methods: • CHAP/MD5 - RFC 1994 • EAP TLS Authentication Protocol - RFC 2716 • EAP Tunneled TLS (TTLS) - Internet Draft February 2002 • Cisco LEAP and PEAP• Microsoft PEAP Tested against the following servers:• Funk Odyssey 3.2 using TLS, LEAP and TTLS • AEGIS Server 1.1.4 using MD5, TLS, TTLS, LEAP and PEAP • Cisco ACS 3.2 using MD5, TLS, LEAP and PEAPRequired Network Configuration InformationBecause the Client accesses a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network. Therefore, make sure you have the correct network server parameters on hand when you configure the client.Saving Your Settings!Network setup information for the client is stored in the registry. To make sure that network information persists through hard resets (i.e., power cycles), back up the registry after you complete network setup. After settings are saved, tap Start > Power Tools > RegBackup .
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 9Opening the ClientDouble tap the icon in the command bar.Color IndicatorsThe color of the icon indicates the status of the controlled ports. Icon Color This color icon indicates that …Green Authentication succeeded.Yellow Authentication is in process.Red Authentication failed.If the icon is not yellow, red or green, then either the ports are not being controlled by 802.1X, or there is no authentication activity on the controlled ports. The absence of yellow, red or green may also indicate that the network access server is not an 802.1X aware device. Gray The port is not in use or is disabled. Either the Client isn’t running, or the port is not bound to the 802.1X protocol.Orange The port is associated, but there is no response to 802.11b packets.If using WEP without 802.1x authentication, this will be the final state when the connection is complete. If using 802.1x authentication, it is either a transient condition or can indicate that attempts to authenticate have timed out as there was no response to 802.1X packets.Blue There is no 802.11b activity. The port may not be connected to an 802.1X-aware entity.Main WindowDouble tap on the icon in the command bar to open the Client . The main screen opens displaying a list of ports on the system’s network interface cards. This is the main window.Port Status icon
5 - 10 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftPort Status IconThe main screen contains a port status icon to the left of each port. The color of the port status icon changes as the port starts authentication, negotiates with the AP and/or authentication server, and then joins the network. As the network interface starts or stops, the color of the port icon and the status field in the Interface List updates to reflect the current state of the interface. The colors of the port status icon are the same as the color of the icon in the command bar. For details about what each color means, see Color Indicators on page 5-9.Client MenuOn the main window, tap the Client menu.Menu Item DescriptionClose Closes the Client's interface, while leaving the client running. Start/Stop Starts or stops 802.1X authentication. After you finish the initial configuration, tap the network interface and tap Start. If the port is already active, tap Stop first, then Start to force the program to read the new configuration file. Restart Same as a Stop followed by Start. Select this menu item when you receive a message that a restart is necessary.Configure Opens the client authentication screens; see Configuring Client Authentication on page 5-13. Exit Terminates the client, which stops the 802.1X protocol.View MenuTo access the View menu, tap View. Menu Item DescriptionThe Standard and Advanced Views control the number of columns displayed in the main menu.Standard View Displays the Port (adapter name) and State columns. This is the default view.Advanced View Displays the Port (adapter name), State, Primary Wireless Network, Wireless Network, and MAC Address of AP columns. Scroll right to see all columns.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 11Status BarStatus BarThe status bar at the bottom of the main screen indicates the connection status between the network card and the AP.Depending on the status of connectivity, the status bar displays one of the following:• Not Associated• AP : [AP's SSID] MAC : [AP's BSSID].Event Log Displays the event log in a custom viewer. The Event Log is a text file that contains system information; each entry is listed sequentially with a time/date stamp and text message. Tap Refresh to query the system again and update the log file while you are reading it. If the file gets too large, old entries are automatically deleted. Logging parameters are set on the System Tab (see page 5-15)Menu Item Description
5 - 12 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftPort MenuThe Port menu enables you to configure the port. On the main screen, tapping once on a port opens a popup menu. Menu Item DescriptionEnable Disable These commands enable or disable 802.1X authentication on the port. The port should be enabled before the protocol is started. Enabling a port is not the same as starting it (see Start/Stop on page 5-10); however, both actions are required for the Client to work. Configure Opens the port configuration screen; see Configuring Client Authentication on page 5-13.Delete Removes an adapter from the port list. Selecting Delete has not effect on the Setup ScreensUse the following navigation aid to examine the configuration options for each set of screens:Configuring Client Authentication (see page 5-13)• User Tab (see page 5-13)• System Tab (see page 5-15)• Server Tab (see page 5-16)Configuring a Port (see page 5-17)• Wireless Networks Tab (see page 5-17)• Protocol Tab (see page 5-18)Configuring a Network (see page 5-19)• Profile Info Tab (see page 5-19)• WEP Mgmt Tab (see page 5-20)• WPA Settings Tab (see page 5-21)Saving Your Settings!Network setup information for the client is stored in the registry. To make sure that network information persists through hard resets (i.e., power cycles), back up the registry AFTER you complete network setup. You can also export the registry to save it for future use on multiple devices.To back up the registry, tap Start > Power Tools > RegBackup .To export the registry, tap Start > Power Tools > RegEdit > File > Export.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 13Configuring Client AuthenticationEach user account needs to define the protocol and the credentials used to authenticate a user. When you start and stop on a port, you are enabling and disabling the authentication established here.Note: Fields will be grayed out if not relevant to the selected protocol.On the main screen, tap Client > Configure. Complete the User (see page 5-13), System (see page 5-15), and Server (see page 5-16) tabs.The configuration screens are in portrait orientation, which means that a portion of the screen is below the command bar at the bottom. To access the rest of the screen, tap and hold on a point on the right side of the window that is not an active part of the screen (e.g., a button or a field) and drag the screen up. After you complete your tasks on the lower portion of the window, you must drag the window back down so that you can tap OK to save changes.!User TabEnter the credentials used to authenticate a user.Field DescriptionProfile Multiple user credential profiles can be created for use when the user roams from one network to another. The drop-down list contains existing authentication credential profiles. Select a profile from the list to edit it in the fields that follow.• Tapping Add permits new profiles to be added to the list. A screen appears where you can enter a name for the new profile. • Enter a Profile name and tap OK. The name entered appears in the Profile drop-down list.• Tapping Delete deletes authentication profiles. To be deleted, a profile cannot be assigned to a configured network.Identity This is the 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive. For tunneled authentication protocols such as TTLS and PEAP, this identity (called the Phase 1 identity) is sent outside the protection of the encrypted tunnel. Therefore, it is recommended that this field not contain a true identity, but instead the identity “anonymous” and any desired realm (e.g. anonymous@myrealm.com). For TTLS and PEAP, true user credentials (Phase 2 identity) are entered in the Tunneled authentication section.When used with PEAP and the .NET Enterprise Server Version 5.2, this field must contain the identity used in both Phase I and Phase II. The Phase II identity field is ignored.Password This is the password used for MD5-Challenge or LEAP authentication. It may contain up to 63 ASCII characters and is case-sensitive. Asterisks appear instead of characters for enhanced security.Authentication type This is the authentication method to be used - MD5-Challenge, LEAP, PEAP, TLS, or TTLS. Your network administrator should let you know the protocols supported by the RADIUS server. The RADIUS server sits on the network and acts as a central credential repository for Access Servers that receive the radio signals and ultimately block or allow users to attach to the network.
5 - 14 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftUse certificate This is the certificate to be used during authentication. A certificate is required for TLS, optional for TTLS and PEAP, and unused by MD5 and LEAP. Therefore, this option becomes active only when TLS, TTLS, or PEAP is selected as the Authentication type.If Use certificate is enabled, the client certificate displayed in the field is the one that is passed to the server for verification. To select a client certificate, tap Change and select the certificate from the list that appears. To appear in this list, certificates must be installed in the system; see Installing Certificates on page 5-22.The Issued to column should match the Identity field and the user ID on the authentication server used by the authenticator. Your certificate must be valid with respect to the authentication server. This generally means that the authentication server must accept the issuer of your certificate as a Certificate Authority. When obtaining a client certificate, do not enable strong private key protection. If you enable strong private key protection for a certificate, you will need to enter an access password for the certificate each time this certificate is used. Tunneled authentication area Tunneled authentication parameters are used by only by TLS, TTLS and PEAP protocols, in Phase 2 of authentication, and after the secure tunnel has been established. The fields in this section are active only if the TLS, TTLS, or PEAP is selected as the Authentication type. Identity The user identity used in Phase 2 authentication. The identity specified may contain up to 63 ASCII characters, is case-sensitive and takes the form of a Network Access Identifier, consisting of <name of the user>@<user’s home realm>. The user’s home realm is optional and indicates the domain to which the tunneled transaction is to be routed.Because Microsoft .NET Enterprise Server Version 5.2 does not use this parameter for PEAP, This field will have no effect for PEAP at this time. Phase 1 identity is used instead.Password The password used for the tunneled authentication protocol specified. It may contain up to 63 ASCII characters and is case-sensitive. Asterisks appear instead of characters for enhanced security.Protocol This parameter specifies the authentication protocol operating within the secure tunnel. The following protocols are currently supported for TTLS:• EAP-MD5 • CHAP • PAP • MS-CHAP• MS-CHAP-V2The following protocols are currently supported for PEAP:• EAP-MS-CHAP-V2• TLS/SmartCard• Generic Token Card (EAP-GTC)Field Description
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 15System TabDefine logging settings and the port manger timeout period.Field DescriptionLog Level These settings control the detail of the log messages generated by the Client. Each level is cumulative. By default, all errors, warnings, and information events are logged. Each entry records a severity code (of one [debug message] to four [error] asterisks), a time stamp, and a message.•Errors - only the most severe conditions are logged.•Warnings - less severe conditions are logged.•Information - all errors, warnings, and information events are logged. This is the default setting.•Debugging - creates a log message each time the Client detects or reacts to an event. Be advised that log entries fill memory quickly if the Debugging level is chosen. Do not use the Debugging option for a significant length of time because most internal operations generate messages.For more information, see Logging on page 5-15.Defaults button Tap this button to return log settings to the default settings.Scan List Timeout The time interval at which the Client polls the ports. This value should not be changed from the 10-second default unless technical support advises you to do so.Save Credentials for (min) The amount of time the Client saves credentials.Disable Wireless Zero Config Use this option only as directed by technical support.Selecting this option disables other wireless utilities whether the Client is running or not. If not selected, other wireless utilities cannot apply their settings to the wireless card while the Client is running (although their status displays are usually unaffected). You need to do a RegBackup and then power cycle the device whenever this setting is changed.LoggingThe event log is an ASCII text file named “LOG8021X.TXT” located in the directory defined by the WINDIR environment variable (usually the Windows directory). In the text file, the format of the entries is: Time StampMessage TextNote: To see an event log on the screen, tap View > Event Log (see page 5-11). If you wish to start with a blank file or clear the event log, close the Client (so that the icon no longer appears in the command bar) and delete the log file (log8021x) in WIndows Explorer. When you restart the Client, a new log file is created.
5 - 16 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftServer TabThe Server tab controls how the Client authenticates the server that handles the 802.1X protocol on the network side. This applies only to the TLS, TTLS, and PEAP authentication methods and is used to tell the Client what server credentials to accept from the authentication server to verify the server. The Client uses this information to verify that the Client is communicating with a trusted server. Field DescriptionDo not validate server certificate chain If this option is selected, the server certificate received during the TLS/TTLS/PEAP message exchange is not validated.Certificate issuer must be This is the certificate authority used during TLS/TTLS/PEAP message exchange. Any Trusted CA is the default selection and means that any certificate authority can be used during authentication.Both trusted intermediate certificate authorities and root authorities whose certificates exist in the system store are available for selection in the drop-down list. Allow intermediate certificates This option is selected by default and enables unspecified certificates to be in the server certificate chain between the server certificate and the certificate authority selected in the Certificate issuer must be field. When selected, this option allows the server certificate received during negotiation to be issued directly by the certificate authority or by one of its intermediate certificate authorities. If disabled, then the selected Certificate issuer must have directly issued the server certificate.Server name must be This is either the server name or the domain the server belongs to, depending on which option is selected below the text field.During authentication, this name will be compared to the server certificate’s Subject: CN field.Must match exactly When selected, the server name entered must match the server name found on the certificate exactly.Must contain domain name When selected, the server name field identifies a domain and the certificate must have a server name belonging to this domain or to one of its sub-domains (e.g., zeelans.com, where the server is blueberry.zeelans.com).
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 17Configuring a PortOn the main screen, tap and hold on a port and tap Configure. Complete the Wireless Networks Tab (see page 5-17) and the Protocol Tab (see page 5-18).Wireless Networks TabField DescriptionAvailable Networks Displays the networks the device recognizes as available to connect to.Move to Configured Activates after the available networks have been retrieved. Select the network you wish to connect to, and tap Move to Configured. This selects the network.Scan Displays a list of networks broadcasting their availability. You can also attach to networks that are not broadcasting.Configured Networks Displays the configured network profiles saved in the device. default This is the default network configuration that installs when the Client installs. This network profile associates with any network. If you are in a location with only one AP (or more than one AP that attaches to the same network), the default profile may be sufficient without requiring the selection of a specific network or networks. If default is last in the list, it can act as a wildcard if the device is out of range of the primary networks (listed first). Do NOT place default at the top or middle of the list if you are connecting to other networks! If default is any place other than last, connection to the other list entries is never attempted.Up & Down Moves a selected network up or down one place in the list.The order of the networks in this list is the exact order that connections will be attempted. The network listed first will be attempted first and so on. Place your primary networks first.Add Manually adds a network to the Configured Networks list if the AP does not broadcast its SSID or you are pre-configuring the client for an AP that is not currently in range. For details, see Configuring a Network on page 5-19.Remove Removes a selected network from the list.Properties Displays the properties of the network selected in the list. Tap this button to edit existing wireless network configurations.For details, see Configuring a Network on page 5-19.
5 - 18 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftProtocol TabThe Protocol tab configures parameters that apply to all the networks the selected port connects to.Field DescriptionProtocol Settings These are the timer intervals and retry settings defined in the 802.1X standard. They determine how long the supplicant state machine will wait in a given state. These parameters shouldn’t be modified without an understanding of the supplicant state machine. For more information about the supplicant state machine, obtain its 802.1X protocol specification. The parameters are:•Authentication Timeout—The period of time the Client remains in the authenticating or acquired state without receiving a response from the AP or switch. •Held Timeout—The period of time the Client remains in the held state after failing authentication. •Start Timeout—The period of time the Client remains in the connecting state before restarting when there is no response. •Number of Start Attempts—The number of times the Client restarts before giving up. At that point, the Client then defaults to the authenticated state, but there will be no network connectivity because the protocol exchange was never completed.Display EAP notifications Specifies that the EAPOL notification message will be displayed to the user. An authenticator may use such notification to inform you, for example, about a near password expiration. However, some authenticators send chatty and annoying notifications that may, for the convenience of the user, be suppressed. Note that all notifications are written to the event log even if they are not displayed.Renew IP address Initiates a DHCP request to obtain a dynamic IP address after a successful authentication, but only if the client detects that the connected network (the SSID) has changed. The result is that renewal should not occur upon re-authentication, but does occur at boot or when connecting to a different network. If you have a slow authenticator, you may wish to enable this option when configuring the service because a slow authenticator may prevent you from getting a DHCP-assigned IP address upon boot-up. This option is ignored if the given adapter has a static IP address.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 19Configuring a NetworkOn the Wireless Networks Tab (see page 5-17), you cantap Add. Complete the tab windows and tap OK.Note: The settings on these tab windows are interrelated. This means that selecting one may disable access to others.Profile Info TabField DescriptionNetwork Profile This is the name that appears in the Configured Networks list and, by default, is the same as the broadcast SSID. Note that there is nothing special about the name "default". You could configure any other record similarly and it would behave the same way.Network Name This is the SSID of the AP. If the AP broadcasts its SSID, then this value is retrieved from the Available Networks list and this field is completed automatically. If the SSID does not broadcast, then the field will be active and you must manually enter the value here.Peer-to-Peer Group Select this option to have two or more client workstations communicate with each other without the benefit of an AP, otherwise known as ad hoc mode. You should also select Do Active Scan and, on the WEP Mgmt tab, select Use key for data encryption while entering a common key for both sides. WPA is not supported in this mode.Do active scan Select this option whenever the AP (or client, for ad hoc mode) is not broadcasting its SSID. Note: This option is not available when Associate with any available network is selected.Authentication Profile Select the authentication profile associated with this network and tap View. The drop-down list contains client profile names created in the User tab of the client configuration area; see User Tab on page 5-13.
5 - 20 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftWEP Mgmt TabEnter the appropriate WEP parameters for the network.Field DescriptionProvide encryption key dynamically This option is selected by default. The other WEP settings on this page are disabled to enable dynamic encryption. Selecting this option also enables WPA; the WPA Settings tab appears. To enter a custom WEP, de-select this option. The other fields become active and the WPA Settings tab no longer appears.Use key for data encryption Select this option to manually enter a WEP key (in the Key field) to encrypt your data to the AP.Use key to authenticate with AP Selecting this option toggles the WEP authentication mode between Open and Shared. When selected, the WEP key (entered in the Key field) is used when clients authenticate with the AP via a challenge/response mechanism (Shared). When not selected, the only authentication performed is to check that a client's SSID setting matches the SSID of the AP (Open).Key In this field, enter the WEP key to use for data encryption or authentication to the AP.ASCII: 5 or 13 charactersHexadecimal: 10 or 26 characters.When the key entered is in the correct format, the screen changes to display the type–ASCII or Hexadecimal. Key Index/Transmit Key This list contains the available keys. You may enter up to four keys for reception; the Client will try all four to find one that works with the AP.Select the key to be used for transmission as well. If the key selected is the transmit key, the Transmit key box is checked. To change the transmit key, select another key and check the Transmit key box. The check box of the original transmit key will be automatically de-selected.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 21WPA Settings TabThis tab controls the WPA settings. This tab window is available only if Provide encryption key dynamically is selected on the WEP Mgmt tab is selected.Field DescriptionWPA Mode This drop-down list contains the following options:•Disabled: Do not enable WPA mode. This is the default selection.•WPA 802.1x: Enable WPA and obtain key information through the 802.1x protocol. •WPA PSK: Enable WPA with Pre-Shared Key (PSK) information entered in the field below. This mode is used if the 802.1x protocol is not being used for authentication.Encryption Select the desired encryption.•WEP: The least secure of the encryption methods. WEP uses a single encryption key of either 40 or 104 bits. WPA uses a 256 bit Pre-shared key.•TKIP: Uses the standard WEP format, but changes the key with every frame for improved security and includes a message integrity capability for determining unauthorized packet insertion.•AES: The strongest form of the encryption methods.PSK pass-phrase This field activates if you select WPA PSK as the mode. Enter between 8 and 63 characters for your pass phrase. Asterisks appear as you type for increased security.
5 - 22 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftInstalling Certificates Install certificates with CertAdd, a standalone utility that allows certificates to be selected and installed on the device. Certificate RequirementsDuring configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., a RADIUS server) that is used by the authenticator. In addition, your certificate must be valid on the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a trusted Certificate Authority (CA). If the selected certificate does require a password or pass phrase to decode the private key, enter this value in the Certificate Pass Phrase field. This value will be encrypted when the configuration is saved. However, on some systems, there may not be a certificate. Installing CertificatesNote: Client or CA certificates can be imported from *.cer (same as *.der), *.p7b, or *.pfx files.1. Download the certificate file to the device. The location isn’t critical, but you may want to create a standard folder for consistency.2. Go to Start > Programs > Meetinghouse Certificate Installer. 3. Navigate to the certificate location. 4. Tap and hold on a certificate in the list. A pop-up appears asking if you want to install the certificate.5. Tap OK. The certificate is loaded into the correct certificate store.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 5 - 23Advice and WorkaroundsIssue Possible Causes and SolutionsThe Client will not start on the device with an error message about missing files. Perform a soft reset.The wireless network interface (port) does not appear in the main AEGIS screen.• The license is not valid.• Restart the client: on the main screen tap Client > Restart.• Perform a soft reset.• If problem continues to persist through all of the above, there may be a hardware failure.The Client is not attaching to the correct AP. The default network profile instructs the client to attach to the first available AP. You must select a network, move it to the Configured Networks list, and then move it above default in the list using the up arrow buttons.For more information, see Wireless Networks Tab on page 5-17.The Client is failing authentication even though all my information was entered correctly.1. Verify that the network profile for the AP corresponds to the authentication profile you created for it. • Select the network profile in the Configured Networks list.• Tap Properties. The Profile Info tab opens - see page 5-19.• In the Authentication profiles drop-down list, select the profile you want to review.• Tap View. The User tab appears displaying the profile’s information.2. Verify that you have configured the identity and password into the correct fields on the User tab (page 5-19) in the authentication profile. If you are using PEAP or TTLS, the username and password are entered in the Tunneled authentication section.My AP does not broadcast its SSID. Even though I have manually configured an AP with that name, the Client won't associate with it.• Make sure that the Network Name field contains the AP’s SSID.• Verify that Do Active Scan is selected on the Profile Info tab; see Do active scan on page 5-19. Otherwise, the Client will not attempt to find the AP.I am authenticated, but I don't get an IP address through DHCP.• On the main screen, tap on the port, tap Configure on the popup menu, and select the Protocol tab. Verify that Renew IP Address is selected; see page 5-18.• Make sure that radio is configured for DHCP and not assigned a static IP address. I cannot attach to my old network that does not support 802.1x authentication, but is using WEP encryption.• On the Wireless Networks tab, verify that the SSID is at the top of the Configured Networks list so it’s accessed first.• Tap the port and select Configure.• On the Wireless Networks tab, select the SSID and tap Properties.• On the Profile Info tab, select Do active scan. • On the WEP Mgmt tab, select Use key for data encryption.• Enter the WEP Key; see Key on page 5-20. Tap OK.• On the main screen, tap Client > Restart to restart the Client.• The Client connects; wait for the main screen to update.• When the connection is complete, the port status indicator reads "Associated" instead of "Authenticated." However, the log file will read "Entered AUTHENTICATED state."I made changes, but they do not appear to have taken effect. Always tap OK before exiting a screen you have changed. Then, on the main window, tap Client > Restart to restart the Client.
5 - 24 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftHow do I enable peer-to-peer (ad-hoc) mode to have two clients communicate without an AP?• On the Wireless Networks tab, add a new profile to the Configured Network list. • On the Profile Info tab, give each side the same network name (SSID). • Select Peer-to-Peer Group (ad hoc mode) and Do active scan. • On the WEP management section, select Use key for data encryption and enter an identical key for both clients. • Verify that this network profile is the first (or only) one in the Configured Network list and try to restart both clients at roughly the same time.Advice and WorkaroundsIssue Possible Causes and Solutions
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 6 - 16ImagingOverviewThe IK8560 uses Adaptus Imaging Technology™ with an integrated Hand Held Products 5100 Standard Range (5100SR) image engine. When the IK8560 is powered the external illumination LEDs are always enabled providing the required illumination for the 5100SR image engine; however the engine may only be enabled for scanning under software application control. Please refer to the IK8560 SDK on line help for details on connecting to and using the IK8560's integrated scan engine.The included Scan Demo (see page 6-4) enables the image engine for use in the Scan Demo only. Supported Bar Code SymbologiesThe 5100SR image engine in the IK8560 supports the following bar code symbologies: •Australian Post •Aztec Code •Aztec Mesas •British Post •Canadian Post•Codabar•Codablock F•Code 11 •Code 39 •Code 49 •Code 93 and 93i •Code 128 •Data Matrix•EAN-8 •EAN-13•EAN•UCC Composite •Interleaved 2 of 5•ISBT 128 •Japanese Post •KIX (Netherlands) Post •MaxiCode •MicroPDF417 •MSI • OCR•PDF417•Planet Code •Plessey Code•Postnet•QR Code •Reduced Space Symbology (RSS-14, RSS Limited, RSS Expanded)•Straight 2 of 5 IATA •TCIF Linked Code 39 (TLC39) •UPC-A•UPC-E •UPC-E1Default Bar Code Symbologies The IK8560 defaults to the following linear bar code symbologies: • UPC-A• UPC-E• EAN/JAN• Code 128• Interleaved 2 of 5• Code 39• Codabar• MSI• PDF417• Plessey Code• RSS-14
6 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftScanning a Bar CodeIf you are running a software application, such as the Scan Demo, that accepts bar code information, simply slide a bar code underneath the illumination cone. The IK8560 beeps on successful decoding. Illumination ConeOmni-Directional Aiming The IK8560 supports omni-directional aiming in two of the three optimal imaging modes Omni-directional aiming means the bar codes label can be read if placed under the illumination cone in any orientation.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 6 - 3Sample Bar CodesThe following are bar code samples you can use with the Scan Demo to verify decoding on the IK8560:Sample Code 128 Sample CodabarReadout: “Code 128” Readout: “13579”Depth of Focus (DOF) SpecificationsThe point of reference for the IK8560 DOF specifications is from the outermost edge of the illumination cone. Ambient light level at 535 Lux. Code Near FarMaxiCode(35-mil) Contact 9.95Data Matrix15-mil (ECC 200) 0.65” 3.45"PDF417, ECL410-mil 0.05” 5.95"PDF417, ECL48-mil 0.25” 4.95"PDF417, ECL46.6-mil 1.45” 3.2"Code 3915-mil Contact 9.75"Code 3910-mil 0.15” 6.15"Code 398-mil 0.45” 4.55"UPC-A13-mil, 100% Contact 9.45"Postnet 0.95” 2.85"12-pointOCR-A Contact 8.75"12-pointOCR-B Contact 7.95"
6 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftScan DemoThe IK8560 ships with a sample application called Scan Demo that can be used to demonstrate the scanning capabilities of the IK8560. To launch and use the Scan Demo application please follow the following steps:1. Tap Start > Programs > Demos and double-tap the Scan Demo icon . The Scan Demo window opens and the image engine is activated.2. Slide a bar code under the illumination cone and tap Scan. Illumination Cone3. The device beeps and the bar code data appears on the screen.Scanning OptionsYou can always manually scan the bar code inserted under the illumination cone by tapping the Scan button. The Scan menu offers you two additional scan options: Automatic and Continuous. Automatic ScanAutomatic scan activates the image engine at regular one second intervals. To set the device to automatic scan, tap Scan > Automatic and the engine begins scanning at one-second intervals. Simply slide a bar code under the illumination cone and wait for the readout to appear on the screen.One second is the default interval; however, you can customize the interval time by tapping Setup > Auto Scan Delay.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 6 - 5Select an interval from 1 to 5 seconds. A checkmark appears next to the selected interval. Selecting None causes the engine to scan continuously. To turn off automatic scanning, tap Scan > Automatic again.Continuous ScanContinuous scan activates the image engine continually, without a pause. To set the device to continuous scan, tap Scan > Continuous and the engine begins scanning. Automatic scan must be turned off before you can activate continuous scan. To turn off continuous scanning, tap Scan > Continuous again.Note: If you want to track bar code scans during automatic or continuous scan, enable the scan statistics.Enabling Scan StatisticsThe Scan Demo can record scan statistics for each bar code scanned and for all bar codes scanned in an activated scan session. By default, these statistics do not display on the screen.To enable scan statistics and activate a scan session, tap Setup > View Statistics. The Scan Demo begins recording scan statistics beginning with the next bar code scanned. The scan statistics will appear underneath the bar code readout. Field DescriptionSymbology The symbology type.Length The length of the bar code.Count The number of scans completed since scan statistics were enabled. If you complete one scan, this field displays a count of 1 and increases with each additional scan performed. Time The number of milliseconds (ms) to decode the bar code.Note: The following three fields display the cumulative scan statistics from the time that View Statistics was enabled. To reset any of these values to zero, disable the scan statistics. Average Time The average decode time of all bar codes decoded. Min Time The shortest decode time of all bar codes decoded.Max Time The longest decode time of all bar codes decoded.BeeperBy default, the beeper sounds after each successful decoding. To turn off the speaker, tap Setup > Sound. The beeper will not sound after your next successful scan.Decode ModeBy default, the Scan Demo decodes in Full Omni Standard mode.
6 - 6 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftTo chose another mode, tap Setup > Decode Mode. A checkmark appears next to the selected mode. There are three options:1. Full Omni/Standard This is the default scan mode. The image engine looks for any bar code within range.2. Quick Omni The image engine attempts to decode any enabled barcode while searching a reduced area of the image. By searching for a barcode in a reduced area, based around the center of the image, scanning performance may be improved if the barcode label is found close to the center in the captured image used by the scan engine.3. Aggressive Linear Decoding The image engine attempts to decode only enabled 1D linear barcodes. SymbologiesThe Scan Demo can decode a bar code only if its bar code symbology is selected in the symbologies list. To see this list, tap Setup > Symbologies. The symbologies with a checkmark are the symbologies currently selected. The Scan Demo defaults to the default bar code symbologies for the IK8560; see Default Bar Code Symbologies on page 6-1.Enabling and Disabling SymbologiesTo enable a symbology, select it in the list. To disable a symbology, de-select it in the list. You can select and de-select more than one symbology at a time. Whe you are done enabling and disabling, tap Close and then Yes on the confirmation dialog.In addition to individual, manual selection, the Scan Demo offers you three selection options:All Selects all the symbologies in the list.None De-selects all the symbologies in the list; this button de-selects even the default symbologies.Default Selects only the default symbologies; see Default Bar Code Symbologies on page 6-1. Use this button to return the Scan Demo to the default symbologies after modifications.Tap Close and save your selections. Tap Yes and you are returned to the Scan Demo window. Verify symbology selections by scanning bar codes in the selected symbology(ies) format.Note: Symbology selections apply only to the Scan Demo, not the image engine in general. CenteringCentering is a scanning feature that requires the barcode label to be located within a specific area of the imagers field of view in order for the label to be successful decoded. This feature allows the image engine to discriminate between symbols that are located physically close to each other so only one symbol is captured during a decode attempt. Please refer to the SDK’s online help for further details on the use of the centering feature.To enable decode centering, tap Options > Centering. Centering will be applied to your next scan.
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 6 - 7Enabling the AimerThe 5100SR/SF engine contains a green aiming beam that is disabled by default in the Scan Demo. To enable the aiming beam, tap Setup > Enable Aimer. A checkmark appears on the menu to indicate that the aiming beam is enabled.To see the aiming beam, see Omni-Directional Aiming on page 6-2.Auto-Send
6 - 8 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 Draft
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 7 - 17Mounting OverviewIK8560 devices are designed for easy mounting to a stable vertical surface. The back panel contains screw slots spaced to fit standard mounting brackets. Depending on your environment, you can use a mounting bracket or simply fasten screws directly to the vertical surface and hang the IK8560 on the screws. Make sure to use screws appropriate to the material of the vertical surface, such as wood or drywall.Back Panel Mounting DimensionsUse the following dimensions to mount your IK8560 devices. 7.29 in.(185.1 mm.)1.48 in.(37.6 mm.)3.96 in.(100.6 mm.).54 in.(13.7 mm.)2.36 in.(59.9 mm.)7.56 in.(192 mm.).32 in.(8.1 mm.).152 in.(3.86 mm.)3.49 in.(88.6 mm.)1.18 in.(30.0 mm.)
7 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftConnector SlotsConnectorsWire SlotsIf you want the IK8560 to lay flat against the mounting surface, make sure that the wires from the connectors are secured in the wire slots.Side Panel DimensionsThe following graphic shows the depth of the IK8560 at its widest point.3.16 in.(80.26 mm.)
Image Kiosk 8560 User’s Guide- Pre-liminary CP4 Draft Rev (a)6/27/06 8 - 18Customer SupportProduct Service and RepairHand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.North AmericaHand Held Products Corporate Offices Telephone:(800) 782-4263, option 3 Fax: (704) 566-6015 E-mail: naservice@handheld.comAmérica LatinaHand Held Products América Latina Teléfono: (800) 782-4263, opción 8, opción 4 Teléfono: (704) 998-3998, opción 8, opción 4 Fax: (239) 263-9689 E-mail: laservice@handheld.comBrasilHand Held Products São Paulo Teléfono: Int+55 (11) 2178-0500 Fax: Int+55 (11) 2178-0502Hand Held Products Rio de Janeiro Teléfono: Int+55 (21) 2178-0500 Fax: Int+55 (21) 2178-0505São Paulo and Rio de Janeiro E-mail: brservice@handheld.comMéxicoHand Held Products México Teléfono: Intl+52 (55) 5203-2100 Fax: Intl+52 (55) 5531-3672 E-mail: mxservice@handheld.comEurope, Middle East, and AfricaHand Held Products Europe Telephone:+31 (0) 40 29 01 633 Fax: +31 (0) 40 2901631 E-mail: euservice@handheld.comAsia PacificHand Held Products Asia/Pacific Telephone:+852-2511-3050 Fax: +852-2511-3557 E-mail: apservice@handheld.comJapanHand Held Products Japan Telephone:+81-3-5770-6312 Fax: +81-3-5770-6313 E-mail: apservice@handheld.comOnline Product Service and Repair AssistanceYou can also access product service and repair assistance online at www.handheld.com.
8 - 2 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftTechnical AssistanceIf you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office:North America/Canada:Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: natechsupport@handheld.comAmérica Latina:Teléfono: (800) 782-4263, opción 8, opción 3 Teléfono: (704) 998-3998, opción 8, opción 3 E-mail: latechsupport@handheld.comBrasilSão Paulo Teléfono: Int+55 (11) 2178-0500 Fax: Int+55 (11) 2178-0502Rio de Janeiro Teléfono: Int+55 (21) 2178-0500 Fax: Int+55 (21) 2178-0505São Paulo and Rio de Janeiro E-mail: brtechsupport@handheld.comMéxicoTeléfono: (800) 782-4263, opción 8, opción 3 Teléfono: (704) 998-3998, opción 8, opción 3 E-mail: latechsupport@handheld.comEurope, Middle East, and Africa:Telephone- European Ofc: Int+31 (0) 40 79 99 393 U.K. Ofc: Int+44 1925 240055 E-mail: eutechsupport@handheld.comAsia Pacific:Telephone: Int+852-3188-3485 or 2511-3050 E-mail: aptechsupport@handheld.comOnline Technical AssistanceYou can also access technical assistance online at www.handheld.com.
8 - 3 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 DraftLimited WarrantyHand Held Products, Inc. ("Hand Held Products") warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products’ published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives.This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to Hand Held Products’ factory or authorized service center for inspection. No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option, will either repair or replace the product without charge, except for return shipping to Hand Held Products.EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.Hand Held Products extends these warranties only to the first end-users of the products. These warranties are non-transferable.The limited duration of the warranty for the Image Kiosk 8560 is one year.How to Extend Your WarrantyHand Held Products offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative, Customer Account Representative, or Product Service Marketing Manager from Hand Held Products, or your Authorized Reseller.
8 - 4 Rev (a)6/27/06 Image Kiosk 8560 User’s Guide- Preliminary CP4 Draft
™ Hand Held Products, Inc.700 Visions DriveP.O. Box 208Skaneateles Falls, NY 13153-0208IK8560-UG Rev (a)6/27/06

Navigation menu