Hisense Electric LCDF0126 Part15 Subpart B-LED LCD TV User Manual TempConfidential W9HLCDF0126 3

Hisense Electric Co., Ltd. Part15 Subpart B-LED LCD TV TempConfidential W9HLCDF0126 3

TempConfidential_W9HLCDF0126_User Manual 3

ES-G1713B4-1 C
4K UHD Smart TVQuick Start GuideHelp Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online.Before using the TV, please read this guide carefully and keep it for future reference.50DU6070+ / 55DU6070+ / 65DU6070+50H6607+ / 55H6607+ / 65H6607+50H6D+ / 55H6D+ / 65H6D+50H6C+
© 2017 Hisense Company Ltd. All Rights Reserved.All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:USA: Hisense USA Corporation PO Box 3289 Suwanee, GA 30024CANADA: Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2MEXICO: Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
1Table of ContentsRegister Your TV! .....................................................................................................................2Packaged Contents ..................................................................................................................3Buttons and Ports on the TV ....................................................................................................4Attach the TV Stand or Wall Mount Bracket ............................................................................. 5Connect Devices to your TV ..................................................................................................... 8Establish a Network Connection.............................................................................................10Buttons on your TV Remote ...................................................................................................12Begin Using your Remote.......................................................................................................13Power on the TV ..................................................................................................................... 14Complete the First-Time Setup Menu .....................................................................................15Begin to Enjoy your TV ........................................................................................................... 16Product Specications ............................................................................................................ 17Quick Problem-Solving Tips ...................................................................................................18Certication and Compliance..................................................................................................20
2Register Your TV!Congratulations on the purchase of your new TV! This Quick Start Guide will walk you through a few easy steps to set up your TV. For detailed instructions, access the User Manual on the support pages listed below. Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.Country Customer Care Center Hisense Support Page REGISTER YOUR TVU.S.A • Phone: 1-888-935-8880• Hours of Operation: Monday - Friday: 9 AM to 9 PM EST Saturday - Sunday: 9 AM to 6 PM EST• Service Email: Service@hisense-usa.comhttp://www.hisense-usa.com/support/http://www.hisense-usa.com/support/registerCANADA • Phone: 1-855-344-7367• Hours of Operation: Monday - Friday: 8 AM to 8 PM EST• Service Email: canadasupport@hisense.com http://www.hisense-canada. com/support/ http://www.hisense- canada.com/support/ productReg.aspMEXICO• Phone: 01-800-008 8880• Hours of Operation: Monday - Friday 9:00-18:00• Service Email: servicio@hisense.com.mxhttp://www.hisense.com.mx/support/*Scan to download user manualhttp://www.hisense.com.mx/support/productReg.aspDisclaimer: This Quick Start Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
3PACKAGED CONTENTSYour package in which you purchased your new TV contains the following items:● TV ● Quick Start Guide (this document)● Power Cord ● 1 set of AAA batteries● Remote Control ● Important Safety Information and Warranty Card● 2 base stands ● 4 screws (ST4×25) (50")● 4 screws (M4×20) (55") ● 4 screws (M4×25) (65")IMPORTANT:To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.· Please check foam for accessories before discarding.· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.· Antes de desechar la espuma, asegúrese de retirar todos los accesorios. Required tools and devices● Wireless router (not included) for Internet connectivity● Phillips screwdriver (not included) to secure the TV stand● HDMI and other types of cables (not included) to connect external devices to the TV● Wall mount bracket (not included) if you prefer to mount the TV to the wall
4BUTTONS AND PORTS ON THE TVBack View of the TVTV Side View TV Bottom PanelTV Bottom ViewSERVICEANT/CABLEUSB 3DC 5V 1A(MAX)USB 2DC 5V 0.5A(MAX)USB 1DC 5V 0.5A(MAX)HDMI 2(4K@60Hz)ARC MHL(DC 5V 900mA)HDMI 1(4K@60Hz)AUDIOOUTLANHDMI 3(4K@30Hz)HDMI 4(4K@30Hz)DIGITALAUDIO OUTYVIDEOPBLPRRAV INCOMPONENT IN
5STEP 1. Attach the TV Stand or Wall Mount BracketAttach the TV StandFollow the illustrations and instructions below to complete the installation steps:1. Carefully place your TV facedown on a soft, flat surface to prevent damage to the TV or scratching to the screen.2. Remove the 2 stands from the accessory bag and then insert the stands into the bottom slots of the TV.3. Use the 4 screws in the accessory bag to secure the BASE STAND to the TV. ScrewsST4×25 (50")M4×20 (55")BASE STANDScrewsST4×25 (50")M4×20 (55")BASE STAND
61. Carefully place your TV facedown on a soft, flat surface to prevent damage to the TV or scratching to the screen.2. Remove the 2 stands from the accessory bag and then insert the stands into the bottom slots of the TV.3. Use the 4 screws in the accessory bag to secure the BASE STAND to the TV. BASE STANDBASE STANDScrewsM4×25 (65")ScrewsM4×25 (65")
7Attach the Wall Mount Bracket (not included)Before you begin the third-party manufacturer instructions, be sure to do the following things:1.Place the TV face down on a clean, safe and cushioned surface. 2.Remove the TV stand if you already attached it.3.Place the spacers (not included) in the corresponding bracket holes. CAUTION:• Whenyouattachthemount,besuretousethespacers(provided by the third-party manufacturer) between the TV and the bracket.Screw (not provided)Bracket (not provided)Spacer(not provided)• TopreventinternaldamagetotheTVandensureitismountedsecurely,besuretousefixingscrews(notprovided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook.Wall mount hole pattern VESA (mm)200 × 200 (50"/55")400 × 400 (65")Wall mount screw size (mm) M6 Follow instructions provided with the Wall mount bracket.● To complete the installation, please contact the wall-mount manufacturer or the retailer from which you purchased the TV. ● The selected screws are 9.5 - 11.5 mm in length when measured from the attaching surface of the rear cover. NOTE: The diameter and length of the screws differ depending on the Wall-mount bracket model.Rear cover of the TV SpacerScrewWall mount bracket9.5 - 11.5 mm
8STEP 2. Connect devices to your TVCheck to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.TV label Port Cable External Equipment Brief DescriptionANT/CABLEAntenna VHF/UHF AntennaANT OUTConnect an outdoor VHF/UHF antenna.HDMI DVD Player/RecorderSet-top BoxSatellite ReceiverSatellite antenna cableVCRVideo CameraThis 4K TV has two different software versions of HDMI ports to connect HDMI-enabled devices. The two high-powered HDMI version 2.0(HDMI 1, HDMI 2) inputs enable you to connect 4K Ultra-HD external devices that require more bandwidth to transmit to the TV screen. For example, if you have an X-box or Blu-ray player that supports the 2.0 standard. The two HDMI version 1.4 inputs are great for any of your external devices that support a COMPO-NENT INYGreenConnect a component video cable and left-right audio cables from an external AV device.PBBluePRRedLWhiteRRedAV INVIDEO YellowConnect a composite video cable and left-right audio cables from an external AV device.LWhiteRRed
9TV label Port Cable External Equipment Brief DescriptionDIGITAL AUDIO OUTSpeakerConnect an optical cable from an external digital audio system. AUDIO OUT/Connect headphones to hear audio from the TV.Connect an audio adapter (not provided) from an external analog audio system.USB Connect a USB 3.0 device to transfer photos, music and movies to your TV at a rate that's 10 times faster than the USB 2.0 portNOTE: You can still plug a USB 2.0 device into a USB 3.0 port; however, the rate of speed will not be as fast. USB 3.0 devices are also back-wards compatible with USB 2.0 ports.LANLANConnect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.SERVICE This port is not available for you to connect an external device. It can only be used by our factory for testing purposes.WhiteRedSpeaker
10STEP 3. Establish a network connection1. Press the [ ] button on the remote control, press[ ˅ ] button to select Settings and then press [OK] to enter the Settings menu.2. Select Network → Network Configuration. TV JACKModem Cable LAN CableLAN CableExternal Modem(ADSL / VDSL / Cable TV) IP Sharer (Router)(with DHCP server) LANEstablish a wired network connectionAutomatically obtain an IP address1. Select Ethernet. The TV will automatically obtain an IP address and connect to the network. NOTE: The default option of IP Settings Mode is DHCP. 2. If the connection fails then "Disconnected" will display for the Ethernet status. Retry or enter the IP Settings, select Manual to input the information again.Manually enter the IP address1. Select Manual.2. Enter the IP Address, Netmask, Gateway, DNS 1 and DNS 2 in the menu. Next, select Save.
11Establish a wireless network connectionWireless router with DHCPLAN CableWireless LAN Adapterbuilt-in TV setThe TV can directly receive network signals via wireless router1. Select Wireless. The list of networks will be displayed automatically.2. Select a wireless network from the list, input the password and select Connect.3. If the network connection does not appear in the list, select Refresh to refresh the list or select Add to manually enter SSID and Security mode selectionClose the network connectionSelect Off. The network connection will close.
12Buttons on your TV remoteBUTTON DESCRIPTIONPower on / offINPUT Change TV input sourceNumber Enter Channels / input numbersCC Turn Closed Caption On/OffDash button / Select a digital sub-channel (Red / Green / Yellow / Blue)Special function buttonsTV Live TVThe button for the Quick setup menu˄ / ˅ / ˂ / ˃ D-pad (up/down/left/right navigation buttons)OK Conrmation buttonBACK Return to the previous place in the menu or appEXIT Exit the applicationBUTTON DESCRIPTIONDisplay the Home screen VOL Volume (up/down) CH Channel (up/down)Mute and restore soundMTS Set the audio language(MTS) / / / / Media content control function buttonsNRT Choose to leave the Video description feature On or OffAPP Quick access buttons to appsNOTE:Thebuttonsareonlyforreference,actualremotemayvary in appearance.
13• Donotcontinueusingtheremoteifitgetswarmorhot.Call our Support Center immediately on the support website.Remote Control Range Information● The remote control can work at a distance of up to 26 feet in front of the TV set.● It can work at a 30 degree horizontal or vertical angle.Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA)If you would like to program your other household remote controls to your new television, please refer to the User Manual supplied by your Cable or Satellite provider. It should include instructions on how to program their remote to your television.A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463STEP 4. Begin using your remote1. Slide the back cover to open the battery compartment of the remote controlInsert the batteriesGently push and slide Gently push and slide2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.3. Replace the battery compartment cover.Important Information about the remote and batteries• Discardbatteriesinadesignateddisposalarea.Donotthrowthem into a fire.• Removeoldbatteriesimmediatelytopreventthemfromleaking into the battery compartment.• Ifyoudonotintendtousetheremotecontrolforalongtime,then remove the batteries. • Batterychemicalscancausearash.Ifthebatteriesleak,clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.• Donotmixoldandnewbatteries.• Donotmixalkaline,standard(carbon-zinc)orrechargeable(NiCd,NiMH,etc.)batteries.
14Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002CoxCommunications......0178, 10178, 1326, 1463Dish Network......505, 627, 538, 720, 659If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider's customer service center.If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 2.UsingYourCableSet-topBoxorSatelliteReceiverRemote as a ‘Universal’ RemoteIf you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then visit the Support page to view a list of the codes.STEP 5. Power on the TVPlug the power cord into a wall outlet.50" / 55" 65"Power CordWall OutletPower CordWall Outlet
15Press the Power button on the remote to turn on the TV. A splash screen that shows the logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Country, and Time Zone.STEP 6. Complete the first-time setup menuAfter the splash screen that shows the logo appears, begin the first-time setup menu.Screen TaskLanguage and Location• Using the D-pad arrows of your remote, choose your Language, Country and Time Zone. End User License Agreement• Choose Decline or Agree, then select Conrmicon and press [OK].TV Usage • Select Home Mode (which appears by default). • NOTE: ‘Store mode’ should only be selected by Retailers who plan to demonstrate the TV.Network Connection• If your TV does not automatically detect an Eth-ernet connection, then use a wireless network. Select your network from the list that displays, input the password. Also you can add a hidden network. 1Time ZonePacificArizonaMountainCentralIndianaEasternCountryMexicoPanamaCosta RicaNicaraguaUSALanguageFrançaisEspañol12345TimMCountryMexicoPanamaCosta RicaNicaraguauauaUSALLaaLaLaLaLaangngngngngngggauauauauauauageggegegegegegFraFrFraançançançaisisisEEspEspEspEsppñañoañoañoañolllllEnglishCanada
16Screen TaskSelect your primary input sourceSelect how you receive your TV channels. Choose from one of the following sources below.• HDMI• ANT/CABLE• AV• COMPONENT• NONETIP: If you use an antenna to receive channels, then you must complete the rst-time setup menu in order to run a channel scan.STEP 7. Begin to enjoy your TVYour Smart TV is easy to use and brag-worthy!Now that you’ve completed the first-time setup menu, the Home screen is your starting point for navigating the TV. Gone are the days where your TV only provides one way for you to be entertained. This showpiece provides you the convenience of watching a program on a live channel, accessing Video on Demand to watch a movie and many other entertainment options.Using your remote, press the Home button to begin enjoying your TV.Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.
17PRODUCT SPECIFICATIONSModel Name 50H6C+ / 50H6D+ / 50H6607+ / 50DU6070+ 55H6D+ / 55H6607+ / 55DU6070+ 65H6D+ / 65H6607+ / 65DU6070+Dimension (W × H × D)Without Stand 44.4 × 25.7 × 3.3 inches (1 129 × 654 × 84 mm)49.0 × 28.4 × 3.3 inches (1 244 × 721 × 85 mm)57.6 × 33.1 × 3.4 inches (1 463 × 842 × 87 mm)With Stand 44.4 × 28.3 × 10.1 inches (1 129 × 719 × 256 mm)49.0 × 30.9 × 10.9 inches (1 244 × 786 × 278 mm)57.6 × 35.8 × 13.3 inches (1 463 × 910 × 338 mm)Weight Without Stand 29.3 lbs (13.3 kg) 35.3 lbs (16 kg) 52.2 lbs (23.7 kg)With Stand 30.0 lbs (13.6 kg) 36.4 lbs (16.5 kg) 54.0 lbs (24.5 kg)Active Screen Size (Diagonal) 49.5 inches 54.6 inches 64.5 inchesScreen Resolution 3 840 × 2 160 3 840 × 2 160 3 840 × 2 160Audio Power 10 W + 10 W 10 W + 10 W 15 W + 15 WPower consumption 135W 180W 210WPower Supply 120 V ~ 60 Hz 120 V ~ 60 Hz 120 V ~ 60 HzConnectivity Built-in Wireless feature (2x2 dual band)Key Apps Netix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App (Some apps only for USA)Ports 4 HDMI ports, 3 USB ports, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output, 1 RCA Composite Video Input , 1 left/right Audio Input for Composite, 1 RCA Component Video InputOther features Smart TV, Dynamic contrast Picture, VESA standard wall mount support, Web browser, Parental Control and Closed Caption, High Dynamic Range (HDR*)"+" would be replaced by any number, letter or blank.*HDR viewing experience will vary by model, content availability and Internet connection.Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.
18QUICK PROBLEM-SOLVING TIPSWhen you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. Ifthe problem is still not resolved, then contact us at one of the phone numbers on Page 2.ISSUES POSSIBLE SOLUTIONSNo sound or picture• Check if the power cord is plugged into a powered AC outlet.• Press the Power button on the remote control to activate the unit from 'Standby' mode.• Check to see if the LED light is on or not. If it is, then the TV is receiving power.I have connected an external source to my TV and I get no picture and/or sound.• Check for the correct output connection on the external source and for the correct input connection on the TV.• Make sure you have made the correct selection for the input mode for the incoming signal.When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?• Yes, this is normal. The TV is initializing and searching for previous setting information.The picture is normal but there is no sound• Check the volume settings.• Check if 'Mute' mode is set to On.Sound but no picture or black and white picture• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.• Check that the Color is set to 50 or higher. • Try different TV channels.The sound and/or picture is distorted or appears wavy• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.• Insert the power plug of the TV set into another power outlet.The sound and picture is blurry or cuts out• If using an external antenna, check the direction, position and connection of the antenna.• Adjust the direction of your antenna or reset or ne tune the channel.A horizontal or vertical stripe appears on the picture and/or the picture is shaking• Check if there is an appliance or electric tool nearby that is causing interference.
19The plastic cabinet makes a "clicking" type of sound• The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.The remote control does not work• Conrm that TV still has power and is operational.• Change the batteries in the remote control.• Check if the batteries are correctly installed.Need more help?AdditionalhelpisavailableonlineatsupportlinksonPage2.Youwillfindanswerstofrequentlyaskedquestions,downloadable firmware and more.
20©2016. All rights reserved. Hisense and the Hisense logo are registeredtrademarks of Hisense. Other brand and product names are registeredtrademarks of their respective owners.Manufactured under license from THAT Corporation. THAT Corporation, dbx-tv, Total Sonics, Total Surround and Total Volume are registered trademarks of THAT Corporation. Total Technology is a trademark of THAT Corporation.Certification and ComplianceFCC NoticeThis device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ● Reorient or relocate the receiving antenna. ● Increase the separation between the device and receiver.● Connect the device into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help.NOTE: The manufacturer is not responsible for any radio or TVinterferencecausedbyunauthorizedmodificationsto this equipment. Such modifications could void the user’s authority to operate the equipment.The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, andthe double-D symbol are trademarks of Dolby Laboratories.The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.©2017. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

Navigation menu