Hansaton Akustik WL002BTE Hearing Aid User Manual

Hansaton Akustik GmbH Hearing Aid

User Manual

27INSTRUCTIONS FOR USED · GB · F · I · E · P · TR
28We take pleasure in your choice and con-gratulate you on your decision, because with a HANSATON hearing system you own a high-quality product of the most modern technology.For more than 50 years, we have been helping people with our devices to achieve better hear-ing and better speech understanding, hence a higher quality of life. Behind our products stand many years of development and production experience, as a corporate philosophy centred on people and their needs.If you read this brochure carefully and follow the advice on use and care, you will get much enjoy-ment from your new hearing system.This product has passed every phase of the independently-certified HANSATON quality management system.You have chosen a hearing system from HANSATON
29ContentsYour hearing system Page 30Intended use Page 32General notes on safety Page 33Changing batteries Page 35Inserting and removing your hearing system Page 37Turning your hearing system on/off Page 38 – Via battery compartment Page 38 – Via pushbutton Page 38How to tell which system is which Page 39Changing the hearing program Page 39 – Via program pushbutton Page 39 – Via remote control Page 40Functionalities Page 41 – i-com/i-com2 Page 41 – Power-on-delay Page 41Advice on care Page 42 – Daily cleaning Page 42 – Domes and Receiver Molds Page 43 – Exchanging the Receiver Unit Page 46Accessories Page 47Trouble shooting Page 48Technical Information Page 50 Disposal information Page 50
30Features 1 Receiver Unit2 Dome3 Microphone cover4 Battery compartment5 Program pushbutton6 Receiver Mold7 C-Guard776122534 Your hearing system
31 Caution Risk of injury caused by incorrect use of Domes.• Always wear the Receiver Unit with the Dome.• Make sure that the Dome is completely at-tached to the Receiver Unit.• If the Dome remains in your ear, have it re-moved by a medical professional.• Replace the Dome if it breaks.• Insert the Receiver Unit with the Dome care-fully and not too deeply into the ear.• Use the Receiver Unit and Dome only in the manner described in this user guide.Your hearing system professional offers an assortment of receiver lengths and Dome sizes to best fit your ear. !
32 WARNING! points out a situation that could lead to serious injuries.CAUTION! indicates a situation that could lead to minor and moderate injuries. indicates possible property damage.i Advice and tips on how to handle your hear-ing system better. Intended use SymbolsHearing systems are intended to improve the hearing of hearing impaired persons. Diagnosis and prescription of a hearing system must be performed by hearing health specialists, e.g. ENT doctors, audiologists or acousticians.Read and follow the instructions of this user guide to avoid injuries or damage to the hear-ing system. !
33General notes on safety• Instruction. Indicates that something has to be done. Indicates an option that not every hearing system has. Ask your hearing system professional to check off the relevant information.!Your hearing system is sensitive to extreme heat, high humidity, strong magnetic fields (> 0.1T), X-rays and mechanical stress.• Do not expose your hearing system to extreme temperature or high humidity.• Do not leave it in direct sunlight.• Do not wear it in the shower or when you apply make- up, perfume, aftershave, hairspray or suntan lotion.• Do not wear your hearing system when you are exposed to short-waves, a strong magnetic field, a high frequency field or X-rays.
34WARNING! Choking hazard posed by small parts.• Keep hearing systems, batteries and accesso-ries out of children‘s reach.• If swallowed consult a physician or hospital immediately.• If infants, small children or mentally disabled persons need to wear hearing systems ensure adequate supervision.WARNING! Risk in explosive environments, e.g. mining areas!• Don‘t use your hearing systems (and remote control) in areas where there is a danger of explosions.i In some countries restrictions for the usage of wireless equipment exist.• Refer to local authorities for further informa-tion.
35Battery type: 312 • If the sound becomes fainter or you hear alerting signals, change the standard battery or charge the rechargeable battery.• Always use the right size battery.• Open the battery compart- ment and insert the new battery. Make sure the battery and compartment symbols are aligned.Battery type original sizeChanging batteries!• Close the battery compartment.• If it does not close easily, check to see if the battery was inserted properly.• When the battery door is com- pletely closed, your hearing system is ready for use.With a new battery, it may take a few minutes for the battery to develop its full output. Only then you should close the battery compartment.
36 WARNING! Never attempt to recharge batteries that are not designed for that purpose (dan-ger of explosion)!Leaking batteries damage the system. • Remove batteries when the hearing systems are not in use for a prolonged period of time.• Turn your hearing systems off when not in use to preserve the battery.Batteries contain harmful substances that pollute the environment.• Do not throw used batteries into house-hold trash.• Dispose batteries according to national regu-lations or return them to your hearing system professional.Safety instructions!!
37Do not use lubricant when you insert the Dome/Receiver Mold, because it may clog the sound outlet. • For hearing systems with Receiver Mold, han-dle by holding the Receiver Mold. Do not pull the tube. Inserting your hearing system• Turn your hearing system off.• Hold the receiver with the Dome/Receiver Mold between your thumb and index finger and insert it carefully into the ear canal. You may find it helpful to pull your ear slightly upward or to the back.• Place your hearing system behind your ear.• Turn your hearing system on.Removing your hearing system• Turn your hearing system off.• Hold the Receiver Unit/Receiver Mold between your thumb and index finger and carefully pull it out. You may find it helpful to lightly push your ear from the back.!Inserting and removing your hearing system
38Via battery compartmentSwitch on• Close the battery compartment.Switch off• Open the battery compartment.Switch on• Press the pushbutton for 2 seconds. WARNING! • Attach the Dome properly. If the Dome remains in the ear, have it removed by your hearing system professional.Switch your hearing system on and offVia pushbutton
39Switch off• Press the pushbutton for 2 seconds.i You can also use the remote control to turn the hearing system on and off. In switched-off position the visible colour indicates for which ear the hearing system has been optimised.How to tell which system is which:Red = right ear Blue = left earChanging the hearing program• Use the program button to select one of the hearing programs individually programmed for you.• When changing, your hearing system uses signal sounds to indicate which program you have selected. The number of signal sounds is based on the relevant program (e. g. 1st program 1 signal sound, 2nd program 2 signal sounds, 3rd program 3 signal sounds, 4th program 4 signal sounds, 5th program: Melody beep).Via pushbutton
40• You can thus adjust your instrument to the relevant hearing situation and thus, for exam-ple, make use of the advantages of MultiMic technology, especially in conversation in groups. • Refer to the remote control user guide.Via remote controlHearing program/Description12345
41• Move away from the source of interference if you experience difficulty.• allows you to turn the hearing systems on with an automatic delay of 6, 12 or 18 seconds to avoid feedback (whistling). FunctionalitiesYour hearing system professional can activate or deactivate the following functionalities.• automatically adjusts both hearing systems simultaneously to changes in the hearing system settings, e.g. volume and program.• allows use of a remote control.i The performance of i-com2 may be affected by electromagnetic interference – e.g. from a computer monitor or halogen lamp system controlled by a switching power supply. i-com/i-com2 Power-on-delay
42 Advice on careDaily cleaning You are advised to use our HADEO care products to clean your hearing system. These products were developed specifically for this purpose and are available exclusively from your hearing system professional. Do not put the hearing systems in water.• Clean hearing systems regularly to prevent damage to the hearing systems and to avoid health problems.• Our HADEO care booklet can be obtained from your hearing system professional who will be glad to advise you on any questions you may have about caring for your system. with a soft, dry tissue as necessary.• If the hearing systems sound distorted or weak ask your hearing system professional to exchange the microphone cover.• The hearing system must be kept dry. Please put it in a HADEO Drying Bag or Drying Con-tainer overnight to extract any moisture from the inside of the instrument.!
43Domes and Receiver Molds Caution! Risk of injury caused by incorrect use of Domes.• Always wear the Receiver Unit with the Dome/ Receiver Mold.• Make sure that the Dome/Receiver Mold is completely attached to the Receiver Unit.• If the Dome/Receiver Mold remains in your ear, have it removed by a medical professional.Advice on careOur HADEO care booklet can be obtained from your hearing system professional who will be glad to advise you on any questions you may have about caring for your system.Care Booklet
44Your hearing systems have one of the following earpieces: Dome with C-Guard Grid-Dome Receiver Mold• Replace the Dome/Receiver Mold if it breaks.• Insert the Receiver Unit with the Dome/Recei-ver Mold carefully and not too deeply into the ear.• Use the Receiver Unit and Dome/Receiver Mold only in the manner described in this user guide.
45• Clean Domes, Grid-Domes and Receiver Molds right after taking the hearing systems off. This way cerumen can not dry and harden.• Remove cerumen with a soft tissue. If necessary moisten the tissue with a cerumen solvent.i Full functionality of Domes, Grid-Domes and Receiver Molds is only assured with a working wax guard.• Do not disassemble the Receiver Mold your-self. Ask your hearing system professional for help when the Receiver Mold needs extensive cleaning.Domes, Grid-Domes and Receiver Molds are easily damaged when handled wrongly.• Never use brushes or sharp objects for cleaning.• Never use running water or immerse the hearing systems.• Never use pressure or rotating action while cleaning.• Don‘t spray cerumen solvent directly onto the !
46C-Guard!• Do not pull the receiver out of the Receiver Mold.Cerumen (ear wax) on the Domes, Grid-Domes and Receiver Molds affect sound quality. Exchanging the Receiver Uniti The Receiver Unit can be changed as needed by your hearing system professional. If you need to replace the Receiver Unit by yourself follow these directions carefully.• Turn Receiver Unit 45° counterclock-wise. Advice on care
47• Remove Receiver Unit.• Join hearing system and Receiver Unit together. Marks need to coincide.• Turn Receiver Unit 45° clockwise.Remote control eMote2 The wireless function of your hearing systems allows you to use a remote control to change the program and volume of your hearing systems.For detailed information and instructions refer to the User guide or ask your hearing system professional.i In case the hearing system is controlled by another person’s remote control, return to your hearing system professional with your remote control and hearing systems. Accessories
48Remote control MediaYour hearing systems together with the Media remote control will allow you to connect your hearing systems to the growing world of technology. Via a special Bluetooth connection it is possible to receive audio signals from your mobile, your television or your mp3-player. For detailed information and instructions refer to the Media user guide or ask your hearing system professional.Your X-Mini hearing systems are reliable devices. Should a problem occur, it can usually be corrected quickly. Use these troubleshooting tips to resolve simple issues.If you still encounter problems after trying these suggestions, consult your hearing system professional. Trouble shooting
49ProblemSound is weak. Instrument emits whistling sound. Sound is distorted. Instrument emits signal tones.Instrument does not work.Possible CauseWeak or dead battery. Dome/ Receiver Mold clogged. Volume too low.Improper seating in ear. Volume too high. Clogged with wax or excessive wax in ears. Volume too high. Weak battery.Battery compartment not completely closed. Weak battery.Instrument is not turned on. Battery compartment not completely closed. Dead battery. Battery polarity reversed. Power-on delay is active.Possible SolutionInsert new standard battery. Clean Receiver Mold /clean or change Dome. Increase volume (with remote control).Try reinserting the Receiver Unit until it fits securely. Lower volume (with remote control).Clean Dome/Receiver Mold or contact your hearing system professional.Lower volume (with remote control). Replace battery. Gently close battery compartment completely. Replace battery.Turn instrument on. Gently close battery compartment completely. Replace battery. Make sure battery is inserted correctly. Wait 18 seconds and check again.
50 Technical InformationFCC-ID: WU7-WL002BTE Operating frequencies: Fc = 3.28 MHzChanges or modifications not expressly ap-proved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:(1) this device may not cause harmful interfer-ence, and(2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a resi-dential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
51the instructions, may cause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encour-aged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equip-ment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
52Within the European Union, the marked equip-ment is covered by „Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electroni-cal equipment“.Amended by „Directive 2003/108/EC“ (WEEE).i Recycle the device and batteries ac-cording to national regulations.With the CE marking HANSATON confirms compliance with the European Directive 93/42/EEC concerning medical devices.0124Disposal information
53FDA information (valid for USA only)Use your hearing systems all day longThe best way to ensure better hearing is to prac-tice listening with your hearing systems until you are able to wear them comfortably all day. Generally, infrequent use of the hearing system does not provide you with the full benefit of amplification. Your hearing systems will not restore normal hearing. Hearing systems will not prevent or improve hearing impairment resulting from a physiological condition. Hearing systems will help you to make better use of your residual hearing. The use of hearing systems is only part of hear-ing rehabilitation; auditory training and lip read-ing instruction may be required as weIl.Possible side effectsThe hearing system or earmold is a custom-made product. If you are experiencing discom-fort, see your audiologist or hearing instrument dispenser immediately for modification of the hearing system or earmold at the point of irrita-tion. A hearing system or earmold may cause an
54accelerated accumulation of cerumen (earwax). Also in rare cases, the otherwise non-allergenic material may cause a discharge from the ear, allergic reaction, or any other unusual condi-tion. Please seek immediate consultation with a physician if these conditions occur.Warning to Hearing Instrument Dispensers A hearing instrument dispenser should advise a prospective hearing instrument user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review or any other available information con-cerning the prospective user, that the prospec-tive user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear. (ii) History of active drainage from the ear within the previous 90 days. (iii) History of sudden or rapidly progressive hearing loss within the previous 90 days. (iv) Acute or chronic dizziness.
55(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz and 2,000 Hz. (vii) Visible evidence of significant cerumen accu-mulation or a foreign body in the ear canal. (viii) Pain or discomfort in the ear.Special care should be exercised in selecting and fitting a hearing instrument whose maxi-mum sound pressure level exceeds 132 decibels because there may be risk of impairing the re-maining hearing of the hearing instrument user.Important Notice for Prospective Hearing Instrument UsersGood health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otolo-gists or otorhinolaryngologists. The purpose of
56medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing instru-ment is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing instrument. The physician will refer you to an audiologist or a hearing instrument dispenser, as appropriate, for a hearing instru-ment evaluation. The audiologist or hearing instrument dispenser will conduct a hearing instrument evaluation to assess your ability to hear with and without a hearing instrument. The hearing instrument evaluation will enable the audiologist or dis-penser to select and fit a hearing instrument to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-op-tion program. Many hearing instrument dispens-ers now offer programs that permit you to wear
57a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument. Federal law restricts the sale of hearing instru-ments to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The ex-ercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An au-diologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
58Identification informationThe year of manufacture is incorporated into the serial number. The warranty is based upon the date of purchase, not date of manufacture. The serial number may look similar to this sample: AJ12345. The second letter of this serial number refers to the date of manufacture of the hearing system. The letters progress in one-year incre-ments, each reflecting the corresponding year. The letter J means the year of manufacture is 2002, the letter K indicates that the manufacture year is 2003, and so on. Your hearing system professional can answer any questions you may have about the identifying code on your hearing system.

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