Grandstream Networks GXV3275 IP MULTIMEDIA PHONE User Manual 1

Grandstream Networks, Inc. IP MULTIMEDIA PHONE 1

User Manual 1

www.grandstream.cn Grandstream Networks, Inc. GXV3275 Enterprise Application Phone User Manual Grandstream Networks, Inc. GXP3275 Enterprise Application Phone User Manual x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 I GXV3275 User Manual Index CHANGE LOG .................................................................................................. 3 FIRMWARE VERSION 1.0.0.9 ................................................................................................. 3 FIRMWARE VERSION 10.13.12.2 ........................................................................................... 3 WELCOME ........................................................................................................ 4 PRODUCT OVERVIEW ........................................................................................................... 5 FEATURE HIGHLIGHTS .......................................................................................................... 7 INSTALLATION ................................................................................................. 9 EQUIPMENT PACKAGING ...................................................................................................... 9 PRODUCT APPEARANCE ...................................................................................................... 9 CONNECTING YOUR PHONE .............................................................................................. 12 GETTING TO KNOW GXV3275 ..................................................................... 14 SOFTWARE FEATURES ....................................................................................................... 14 HARDWARE FEATURES ....................................................................................................... 15 USING THE MESSAGE WAITING INDICATOR ..................................................................... 16 MANAGING STATUS BAR ..................................................................................................... 17 ONSCREEN KEYBOARD ...................................................................................................... 19 ENGLISH INPUT METHOD ............................................................................................. 19 CHINESE KEYBOARD .................................................................................................... 19 NUMBER AND SYMBOLS .............................................................................................. 20 DESKTOP .............................................................................................................................. 20 ASSISTIVE TOUCH ........................................................................................ 22 USING TOUCHSCREEN ....................................................................................................... 22 SHORTCUT KEYS ................................................................................................................. 23 MANAGING STATUS BAR ..................................................................................................... 24 DESKTOP MENU ................................................................................................................... 27 SWITCH DESKTOPS ............................................................................................................. 28 EDIT DESKTOP ..................................................................................................................... 28 ADDING AN APP TO DESKTOP ..................................................................................... 29 ADDING AN ITEM TO DESKTOP .................................................................................... 30 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 II MANAGING DESKTOP APPS AND ITEMS ..................................................................... 31 DESKTOP ACCOUNT ..................................................................................................... 34 MANAGING APPS ................................................................................................................. 36 EDITING WALLPAPER .......................................................................................................... 37 MAKING PHONE CALLS ............................................................................... 38 ACCOUNT ............................................................................................................................. 38 MAKING A CALL .................................................................................................................... 39 DIRECT DIALING ............................................................................................................ 39 REDIAL ........................................................................................................................... 40 CONTACTS ..................................................................................................................... 40 CALL HISTORY ............................................................................................................... 41 DIRECT IP CALL ............................................................................................................. 42 ANSWERING A CALL ............................................................................................................ 43 SINGLE INCOMING CALL .............................................................................................. 43 MULTIPLE INCOMING CALL .......................................................................................... 45 ACTIVE CALL ........................................................................................................................ 46 CALL HOLD AND CALL RESUME .................................................................................. 46 CALL RECORD ............................................................................................................... 47 MUTE .............................................................................................................................. 48 VOICE CHANNEL SWITCH ............................................................................................ 49 DND ....................................................................................................................................... 51 MISSED CALLS ..................................................................................................................... 52 CALL TRANSFER .................................................................................................................. 53 BLIND TRANSFER .......................................................................................................... 53 ATTENDED TRANSFER ................................................................................................. 55 6-WAY CONFERENCE .......................................................................................................... 58 INITIATE CONFERENCE ................................................................................................ 58 REMOVE PARTY FROM CONFERENCE ....................................................................... 60 END CONFERENCE ....................................................................................................... 61 HOLD & RESUME CONFERENCE ................................................................................. 61 MPK ....................................................................................................................................... 62 VOICEMAIL ........................................................................................................................... 64 SCA ....................................................................................................................................... 66 ACTIVATE CALL FEATURES ................................................................................................. 67 CONTACTS ..................................................................................................... 70 ADD CONTACT ..................................................................................................................... 72 DIRECT ADD ................................................................................................................... 72 BATCH IMPORT .............................................................................................................. 72 DOWNLOAD ................................................................................................................... 73 SEARCH CONTACTS ............................................................................................................ 74 DIRECT SEARCH ........................................................................................................... 74 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 III VIEW FAVORITES .......................................................................................................... 74 VIEW GROUPS ............................................................................................................... 75 MANAGE CONTACTS ........................................................................................................... 75 DELETE CONTACTS ...................................................................................................... 75 EXPORT CONTACTS ..................................................................................................... 76 SEND CONTACTS .......................................................................................................... 77 CONTACTS STORAGE STATUS .................................................................................... 77 ADD GOOGLE ACCOUNT .............................................................................................. 78 ADD CONTACT TO FAVORITES..................................................................................... 79 ADD GROUPS ................................................................................................................ 81 TOOLS ............................................................................................................ 84 FILEMANAGER ..................................................................................................................... 84 COPY FILE ...................................................................................................................... 84 MOVE FILE ..................................................................................................................... 86 SEND FILE ...................................................................................................................... 87 DELETE FILE .................................................................................................................. 87 RENAME FILE ................................................................................................................ 88 LDAP(NOT SUPPORT NOW) ................................................................................................ 89 CALL HISTORY ..................................................................................................................... 90 BLACKLIST ............................................................................................................................ 94 SMS ....................................................................................................................................... 97 VIEW SMS ...................................................................................................................... 98 NEW SMS ....................................................................................................................... 99 MANAGE SMS .............................................................................................................. 100 RECORDER ........................................................................................................................ 101 NORMAL RECORDER .................................................................................................. 101 CALL RECORDER ........................................................................................................ 103 IP LOCATION ....................................................................................................................... 103 DIAGNOSIS ......................................................................................................................... 104 FTP SERVER ....................................................................................................................... 105 MULTIMEDIA ................................................................................................ 108 GALLERY ............................................................................................................................ 108 BROWSER .......................................................................................................................... 112 MUSIC ................................................................................................................................. 114 RSS NEWS .......................................................................................................................... 114 WEATHER FORECAST ....................................................................................................... 116 GS MARKET ................................................................................................. 118 VIEW APP’S DETAILS ......................................................................................................... 118 SEARCH APPS .................................................................................................................... 119 DOWNLOAD AND INSTALL APPS ....................................................................................... 119 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 IV UPDATE APPS .................................................................................................................... 120 CONNECTING TO NETWORKS AND DEVICES ........................................ 121 NETWORK ........................................................................................................................... 121 ENABLE ETHERNET .................................................................................................... 121 DHCP ............................................................................................................................ 122 ENABLE PPPoE ............................................................................................................ 122 WI-FI .................................................................................................................................... 122 ENABLE WI-FI .............................................................................................................. 122 SEARCH AND ADD WI-FI ............................................................................................. 123 BLUETOOTH ....................................................................................................................... 123 ENABLE BLUETOOTH.................................................................................................. 123 BLUETOOTH SETTINGS .............................................................................................. 124 SEARCH AND PAIR BLUETOOTH ................................................................................ 124 CONNECTING TO A BLUETOOTH DEVICE ................................................................. 126 SEND FILES VIA BLUETOOTH .................................................................................... 126 USE BLUETOOTH HEADSET FOR CALLS .................................................................. 128 EHS HEADSET .................................................................................................................... 128 EXTERNAL USB DEVICE .................................................................................................... 128 EXTERNAL SD CARD ......................................................................................................... 129 GXV3275 LCD SETTINGS ........................................................................... 131 PERSONALIZED ACCOUNT ............................................................................................... 132 WIRELESS & NETWORK .................................................................................................... 133 SOUND ................................................................................................................................ 133 DISPLAY .............................................................................................................................. 134 STORAGE ........................................................................................................................... 134 APPLICATIONS ................................................................................................................... 134 LOCATION ACCESS ............................................................................................................ 135 SECURITY SETTINGS ........................................................................................................ 135 LANGUAGE &KEYBOARD .................................................................................................. 136 ACCOUNTS ......................................................................................................................... 136 DATE &TIME ........................................................................................................................ 137 ABOUT PHONE ................................................................................................................... 137 ADVANCED SETTINGS ....................................................................................................... 137 REBOOT .............................................................................................................................. 138 GXV3275 WEB GUI ...................................................................................... 139 DEFINITIONS ...................................................................................................................... 139 ACCESSING GXV3275 WEB GUI ....................................................................................... 140 IP ADDRESS........................................................................................................................ 140 TO ACCESS THE GXV3275 WEB GUI ................................................................................ 140 SAVE CHANGES ................................................................................................................. 141 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 V CONFIGURE WEB PAGE .................................................................................................... 142 TOOLBAR ..................................................................................................................... 142 STATUS......................................................................................................................... 143 ACCOUNT .................................................................................................................... 146 ADVANCED SETTINGS ................................................................................................ 161 MAINTENANCE ............................................................................................................ 169 UPGRADING AND PROVISIONING ............................................................ 189 CONFIGURATION FILE DOWNLOAD ................................................................................. 189 CONFIGURE SERVER ........................................................................................................ 190 CONFIGURE TFTP SERVER ........................................................................................ 190 CONFIGURE HTTP SERVER ....................................................................................... 192 FIRMWARE UPDATE ........................................................................................................... 193 UPDATE VIA UPLOAD FIRMWARE FILE ..................................................................... 193 MANUAL UPDATE ........................................................................................................ 194 AUTO UPGRADE .......................................................................................................... 195 FACTORY RESET ............................................................................................................... 196 VIA LCD MENU ............................................................................................................. 197 VIA THE WEB GUI ........................................................................................................ 198 VIA BUTTONS ............................................................................................................... 198 FAQs ............................................................................................................. 199 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 VI Table of Figures Figure 1 GXV3275 Front View .......................................................................................................... 10 Figure 2 GXV3275 Back View .......................................................................................................... 11 Figure 3 GXV3275 Side View ........................................................................................................... 12 Figure 4 GXV3275 MWI LED Status ................................................................................................ 16 Figure 5 GXV3275 English Keyboard ............................................................................................... 19 Figure 6 GXV3275 English Keyboard-Uppercase ............................................................................ 19 Figure 7 GXV3275 English Input Method-Numbers and Symbols ................................................... 20 Figure 8 GXV3275 English Input Method-More Numbers and Symbols .......................................... 20 Figure 9 GXV3275 Multi-screens ...................................................................................................... 21 Figure 10 GXV3275 Finger Gestures ............................................................................................... 22 Figure 11 GXV3275 Open Status Bar .............................................................................................. 24 Figure 12 GXV3275 Status Bar-Notification ..................................................................................... 25 Figure 13 XV3275 Status Bar-System Settings ................................................................................ 26 Figure 14 GXV3275 Idle Screen Menu ............................................................................................. 27 Figure 15 GXV3275 Switch Desktops .............................................................................................. 28 Figure 16 GXV3275 Edit Desktop ..................................................................................................... 29 Figure 17 GXV3275 Add App to Desktop ......................................................................................... 30 Figure 18 GXV3275 Edit Widgets ..................................................................................................... 31 Figure 19 GXV3275 Clock Interface ................................................................................................. 32 Figure 20 GXV3275 Move Clock to Desktop .................................................................................... 32 Figure 21 GXV3275 Remove Clock from Desktop ........................................................................... 33 Figure 22 GXV3275 Edit Clock Size ................................................................................................. 34 Figure 23 GXV3275 Add Account to Desktop .................................................................................. 34 Figure 24 GXV3275 Confirm to Add Account to Desktop ................................................................ 35 Figure 25 GXV3275 Account Interface ............................................................................................. 35 Figure 26 GXV3275 Application Interface ........................................................................................ 36 Figure 27 GXV3275 Choose Wallpaper ........................................................................................... 37 Figure 28 GXV3275 Registered Account Status .............................................................................. 38 Figure 29 GXV3275 Call Interface .................................................................................................... 39 Figure 30 GXV3275 View Contacts .................................................................................................. 41 Figure 31 GXV3275 Call History ....................................................................................................... 42 Figure 32 GXV3275 Call Interface-Input IP Address ........................................................................ 43 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 VII Figure 33 GXV3275 Single Incoming Call ........................................................................................ 44 Figure 34 GXV3275 Incoming Video Call-Ring Interface ................................................................. 44 Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog .................................... 45 Figure 36 GXV3275 Call on Hold ..................................................................................................... 47 Figure 37 GXV3275 Call Record-More ............................................................................................. 48 Figure 38 GXV3275 Call Mute .......................................................................................................... 49 Figure 39 GXV3275 Switch to Other Voice Channels ...................................................................... 49 Figure 40 GXV3275 Drop-down Status Bar-System Settings .......................................................... 52 Figure 41 GXV3275 Missed Calls Remind Interface ........................................................................ 53 Figure 42 GXV3275 Transfer-Blind Transfer .................................................................................... 54 Figure 43 GXV3275 Transferring-Blind Transfer .............................................................................. 54 Figure 44 GXV3275 Transfe -Attended Transfer .............................................................................. 56 Figure 45 GXV3275 Call Forward-Select Forward Mode ................................................................. 56 Figure 46 GXV3275 Call Forward -–Transferring ............................................................................. 57 Figure 47 GXV3275 Call Forward-Split ............................................................................................ 57 Figure 48 GXV3275 Conference Interface ....................................................................................... 58 Figure 49 GXV3275 Manually Add Party to Conference .................................................................. 59 Figure 50 GXV3275 Invite Party to Conference ............................................................................... 59 Figure 51GXV3275 3-way Conference Call Established .................................................................. 60 Figure 52 GXV3275 Disconnect Party from Conference .................................................................. 61 Figure 53 GXV3275 Add MPK Number ............................................................................................ 62 Figure 54 GXV3275 MPK Number List ............................................................................................. 63 Figure 55 GXV3275 Add Number from Contacts ............................................................................. 63 Figure 56 GXV3275 MPK Number Interface .................................................................................... 64 Figure 57 GXV3275 Advanced Settings-Account............................................................................. 65 Figure 58 GXV3275 Read Voicemail ................................................................................................ 65 Figure 59 GXV3275 SCA Settings via LCD ...................................................................................... 67 Figure 60 GXV3275 SCA Setting via Web GUI ................................................................................ 67 Figure 61 GXV3275 View Contacts .................................................................................................. 71 Figure 62 GXV3275 Add New Contact ............................................................................................. 72 Figure 63 GXV3275 Batch Import Contacts ..................................................................................... 73 Figure 64 GXV3275 Download Contacts .......................................................................................... 74 Figure 65 GXV3275 Contacts-View Groups ..................................................................................... 75 Figure 66 GXV3275 Import Contacts ................................................................................................ 76 Figure 67 GXV3275 Contacts Storage Status .................................................................................. 77 Figure 68 GXV3275 Account-Sync Interface .................................................................................... 78 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 VIII Figure 69 GXV3275 Add Google Account ........................................................................................ 79 Figure 70 GXV3275 Add Google Account- Wizard 1 ....................................................................... 79 Figure 71 GXV3275 Add Google Account- Wizard 2 ....................................................................... 79 Figure 72 GXV3275 Contacts-Favorites ........................................................................................... 80 Figure 73 GXV3275 Edit New Contact ............................................................................................. 81 Figure 74 GXV3275 Contacts Interface-Operating Menu ................................................................ 81 Figure 75 GXV3275 Contacts-Groups .............................................................................................. 82 Figure 76 GXV3275 Add New Groups .............................................................................................. 83 Figure 77 GXV3275 FileManager-Editing ......................................................................................... 85 Figure 78 GXV3275 FileManager-Root Directory............................................................................. 86 Figure 79 GXV3275 FileManager-Delete File .................................................................................. 88 Figure 80 GXV3275 FileManager-Rename File ............................................................................... 89 Figure 81 GXV3275 LDAP Settings .................................................................................................. 89 Figure 82 GXV3275 LDAP-Search Contact ..................................................................................... 90 Figure 83 GXV3275 LDAP-Add Contact........................................................................................... 90 Figure 84 GXV3275 LDAP-Batch Add Contact ................................................................................ 90 Figure 85 GXV3275 LDAP-Confirm to Batch Add Contacts............................................................. 90 Figure 86 GXV3275 Call History ....................................................................................................... 91 Figure 87 GXV3275 Call History Details........................................................................................... 92 Figure 88 GXV3275 Empty Call History ........................................................................................... 93 Figure 89 GXV3275 Editing Call History........................................................................................... 94 Figure 90 GXV3275 Blacklist-Block History ..................................................................................... 94 Figure 91 GXV3275 Manually Add Number to Blacklist ................................................................... 95 Figure 92 GXV3275 Editing Blacklist List ......................................................................................... 96 Figure 93 GXV3275 Blacklist Settings .............................................................................................. 96 Figure 94 GXV3275 Blacklist –Block History Notification ................................................................. 97 Figure 95 GXV3275 SMS List ........................................................................................................... 98 Figure 96 GXV3275 Send SMS ........................................................................................................ 99 Figure 97 GXV3275 New SMS ......................................................................................................... 99 Figure 98 GXV3275 Recorder ........................................................................................................ 101 Figure 99 GXV3275 Normal Recorder ............................................................................................ 102 Figure 100 GXV3275 Normal Record-Recording ........................................................................... 102 Figure 101 GXV3275 Call Recordings ............................................................................................ 103 Figure 102 GXV3275 IP Location ................................................................................................... 104 Figure 103 GXV3275 Diagnosis ..................................................................................................... 105 Figure 104 GXV3275 FTP Server ................................................................................................... 106 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 IX Figure 105 GXV3275 FTP Server- Start FTP Server ..................................................................... 106 Figure 106 GXV3275 FTP Server Settings .................................................................................... 107 Figure 107 GXV3275 Gallery .......................................................................................................... 109 Figure 108 GXV3275 Gallery-Images List ...................................................................................... 110 Figure 109 GXV3275 Gallery- View Image in Full Screen ............................................................. 110 Figure 110 GXV3275 Gallery- Edit Image ...................................................................................... 111 Figure 111 GXV3275 Gallery- Edit Image via Menu Options ......................................................... 111 Figure 112 GXV3275 Gallery- Editing Image ................................................................................. 112 Figure 113 GXV3275 Browser ........................................................................................................ 113 Figure 114 GXV3275 Operating Browser via Menu Options ......................................................... 113 Figure 115 GXV3275 Music Interface ............................................................................................. 114 Figure 116 GXV3275 RSS News Widget ....................................................................................... 115 Figure 117 GXV3275 RSS News Settings ..................................................................................... 116 Figure 118 GXV3275 Weather Forecast Widget ............................................................................ 116 Figure 119 GXV3275 Weather Forecast- Details Interface ............................................................ 117 Figure 120 GXV3275 GS Market .................................................................................................... 119 Figure 121 GXV3275 GS Market-Download .................................................................................. 120 Figure 122 GXV3275 GS Market - Installed ................................................................................... 120 Figure 123 GXV3275 Wi-Fi Connection ......................................................................................... 123 Figure 124 GXV3275 Bluetooth Settings ........................................................................................ 124 Figure 125 GXV3275 Search Bluetooth ......................................................................................... 125 Figure 126 GXV3275 Pair Bluetooth .............................................................................................. 125 Figure 127 GXV3275 Bluetooth Device Settings............................................................................ 126 Figure 128 GXV3275 Send File via Bluetooth ................................................................................ 127 Figure 129 GXV3275 Transmit File via Bluetooth .......................................................................... 127 Figure 130 GXV3275 EHS Headset Status .................................................................................... 128 Figure 131 GXV3275 External USB Drive Status........................................................................... 129 Figure 132 GXV3275 External SD Card Status .............................................................................. 130 Figure 133 GXV3275 System Settings ........................................................................................... 132 Figure 134 GXV3275 Google Play-Add Account............................................................................ 136 Figure 135 GXV3275 Desktop Widget-Account ............................................................................. 140 Figure 136 GXV3275 Web GUI-Login ............................................................................................ 141 Figure 137 GXV3275 Web GUI-Toolbar ......................................................................................... 142 Figure 138 GXV3275 Web GUI Status-Account Status ................................................................. 143 Figure 139 GXV3275 Web GUI Status-Network Status ................................................................. 144 Figure 140 GXV3275 Web GUI Status-System Info ...................................................................... 145 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 X Figure 141 GXV3275 Web GUI Account -General Settings ........................................................... 146 Figure 142 GXV3275 Web GUI Account-Network Settings ........................................................... 148 Figure 143 GXV3275 Web GUI Account-SIP Settings ................................................................... 150 Figure 144 GXV3275 Web GUI Account- Codec Settings ............................................................. 154 Figure 145 GXV3275 Web GUI Account – Call Settings ................................................................ 157 Figure 146 GXV3275 Web GUI-Advanced Settings ....................................................................... 161 Figure 147 GXV3275 Web GUI Advanced Settings-Call Features ................................................ 163 Figure 148 GXV3275 Web GUI Advanced Settings-Video Settings .............................................. 165 Figure 149 GXV3275 Web GUI Advanced Settings-Tone Generator ............................................ 166 Figure 150 GXV3275 Web GUI Advanced Settings-MPK General Settings .................................. 167 Figure 151 GXV3275 Web GUI Advanced Settings- MPK LCD Settings ...................................... 168 Figure 152 GXV3275 Web GUI-Maintenance ................................................................................ 170 Figure 153 GXV3275 Web GUI Maintenance-Time Settings ......................................................... 172 Figure 154 GXV3275 Web GUI Maintenance-Web/SSH Access .................................................. 173 Figure 155 GXV3275 Web GUI Maintenance-Upgrade ................................................................. 175 Figure 156 GXV3275 Web GUI Maintenance-Syslog .................................................................... 178 Figure 157 GXV3275 Web GUI Maintenance-Logcat .................................................................... 179 Figure 158 GXV3275 Web GUI Maintenance –Debug ................................................................... 180 Figure 159 GXV3275 Web GUI Maintenance-Language ............................................................... 181 Figure 160 GXV3275 Web GUI Maintenance-TR-069 ................................................................... 182 Figure 161 GXV3275 Web GUI Maintenance-Contacts ................................................................. 183 Figure 162 GXV3275 Web GUI Maintenance-LDAP Book ............................................................ 185 Figure 163 GXV3275 Web GUI Maintenance-Device Manager ..................................................... 187 Figure 164 HFTP Server Interface .................................................................................................. 190 Figure 165 HFTP Server Interface -Configure Dialog .................................................................... 191 Figure 166 Set HFTP Server Path .................................................................................................. 191 Figure 167 Confirm Changes .......................................................................................................... 191 Figure 168 Select Firmware File ..................................................................................................... 194 Figure 169 Set up Auto Update ...................................................................................................... 194 Figure 170 Set up Automatic Upgrade Rule ................................................................................... 194 Figure 171 Set up Firmware update Mode ..................................................................................... 194 Figure 172 Set up whether to Enable Option 66 Override Server .................................................. 195 Figure 173 Automatic Upgrade Setting........................................................................................... 195 Figure 174 Automatic Upgrade Rule Setting .................................................................................. 196 Figure 175 Upgrade Setting ............................................................................................................ 196 Figure 176 Set up Whether to Enable DHCP Option 66 Server .................................................... 196 x-PDFDivision
GXV3275 User Manual Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2 XI Figure 177 Factory Reset ............................................................................................................... 197 Figure 178 Web GUI-Factory Reset ............................................................................................... 198 Figure 179 Web GUI-Confirm Factory Reset ................................................................................. 198 x-PDFDivision
GXV3275 User Manual CHANGE LOG Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 1 Table of Tables Table 1GXV3275 Front View Icons .................................................................................................. 10 Table 2 GXV3275 Back View Icons .................................................................................................. 11 Table 3 GXV3275 Side View Ports ................................................................................................... 12 Table 4 GXV3275 Software Features ............................................................................................... 14 Table 5 GXV3275 Hardware Features ............................................................................................. 15 Table 6 GXV3275 Status Bar Icons .................................................................................................. 17 Table 7 GXV3275 Function Codes ................................................................................................... 68 Table 8 Users Access Permissions ................................................................................................ 142 Table 9 Status/Account Status Parameters .................................................................................... 143 Table 10 Status/Network Status Parameters ................................................................................. 144 Table 11 Status/System Info Parameters ....................................................................................... 145 Table 12 Account/General Settings Parameters ............................................................................ 146 Table 13 Account/Network Settings Parameters ............................................................................ 148 Table 14 Account/SIP Settings Parameters ................................................................................... 150 Table 15 Account/Codec Settings Parameters ............................................................................... 154 Table 16 Account/Call Settings Parameters ................................................................................... 157 Table 17 Advanced Settings/General Settings Parameters ........................................................... 162 Table 18 Advanced Settings/Call Features Parameters ................................................................ 163 Table 19 Advanced Settings/Video Settings Parameters ............................................................... 165 Table 20 Advanced Settings- Tone Generator Parameters ........................................................... 166 Table 21 Advanced Settings/ MPK General Settings Parameters ................................................. 167 Table 22 Advanced Settings/ MPK LCD Settings Parameters ....................................................... 168 Table 23 Maintenance/Network Settings Parameters .................................................................... 171 Table 24 Maintenance-Time Settings Parameters ......................................................................... 172 Table 25 Maintenance/ Web/SSH Access Parameters .................................................................. 173 Table 26 Maintenance/Upgrade Parameters .................................................................................. 175 Table 27 Maintenance/Syslog Parameters ..................................................................................... 178 Table 28 Maintenance/Logcat Parameters ..................................................................................... 179 Table 29 Maintenance/Debug Parameters ..................................................................................... 180 Table 30 Maintenance-Language Parameters ............................................................................... 181 Table 31Maintenance/TR-069 Parameters .................................................................................... 182 x-PDFDivision
GXV3275 User Manual CHANGE LOG Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 2 Table 32 Maintenance/Contacts Parameters ................................................................................. 184 Table 33 Maintenance/LDAP Book Parameters ............................................................................. 185 Table 34 Maintenance/Device Manager Parameters ..................................................................... 187 x-PDFDivision
GXV3275 User Manual CHANGE LOG Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 3 CHANGE LOG This section introduces the latest version of GXV3275 and the new features. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.0.9  Added revised figures. FIRMWARE VERSION 10.13.12.2  This is the initial version. x-PDFDivision
GXV3275 User Manual WELCOME Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 4 WELCOME Thank you for purchasing Grandstream GXV3275 Enterprise Application Phone. GXV3275 is a collection of intelligent multimedia IP phone with epoch-making innovation. Featuring Android 4.2 and its vast number of 3rd party applications and loaded with multiple built-in applications as well as unprecedented power for advanced custom business applications development and personalization, the GXV3275 ranks top in the multimedia phone series in the modern age of the internet. This user manual is designed to help you to understand how to configure and manage the GXV3275 enterprise application phone including senior phone function settings and operatings, such as multi-party conferences. In order to help users to configure and manage GXV3275, the manual also introduces in detail how to install and upgrade this unit with ease. This manual is mainly suitable for users and administrator with certain network knowledge foundation. DOCUMENT  GXV3275 QIG( Quick Installation Guide) x-PDFDivision
GXV3275 User Manual WELCOME Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 5 The QIG manual is designed to help you understand how to configure and manage the GXV Enterprise Application Phone. The guide is included in the phone packaging box.  GXV3275 User Manual The user manual help users to get to know phone features and it will explain how to fully utilize the phone’s voice calling features as well as explore all the built-in feature-rich applications. Get to know the latest electronic version of this user manual as well as for more information of GXV3275, please click here: http://www.grandstream.cn PRODUCT OVERVIEW GXV3275 represents the future of enterprise business telephones in modern internet age. Featuring Android 4.2 and its vast number of 3rd party applications, a1024x600 capacitive touch screen TFT LCD, dual Gigabit network ports, integrated PoE+, WI-Fi and Bluetooth. The GXV3275 delivers superior HD audio quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning. Built with advanced security protection for privacy, this enterprise application phone also features broad interoperability with most 3rd party SIP based devices, IP PBX and major IMS platforms. The GXV3275 is an innovative smart desk phone loaded with tremendous value for Web-integrated business communications as well as unprecedented power for advanced custom business x-PDFDivision
GXV3275 User Manual WELCOME Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 6 applications development and personalization. This unique product is distinguished in a special class of its own. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. RF Exposure Information The transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. x-PDFDivision
GXV3275 User Manual WELCOME Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 7 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby，Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC This document is subject to change without notice. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support FEATURE HIGHLIGHTS  7" 1024x600 pixel 5-point capacitive touch screen TFT LCD with multiple screen design;  1 million pixel built-in camera and Wi-Fi;  6 independent SIP accounts with up to 6 corresponding lines that could toggle among multiple calls. Advanced call functions like 6-way audio conference and 3-way video conference.  HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance; x-PDFDivision
GXV3275 User Manual WELCOME Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 8  Support Android 4.2 and the vast number of 3rd party Android applications, advanced SDK toolkit for custom business application development and deployment control;  Phonebook with up to 1000 contacts both enterprise and personal, call history with up to 1000 records;  Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, dual USB, SD, Mini HDMI, EHS (Electronic Hook-Switch) with Plantronics headsets;  NAT-T enables the phone being the Plug and Play device;  Automated provisioning using TR-069 or encrypted XML configuration file;  Support SRTP/TLS/HTTPS for advanced security and privacy protection among senior enterprise managers. x-PDFDivision
GXV3275 User Manual INSTALLATION Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 9 INSTALLATION EQUIPMENT PACKAGING Open the package and check all the accessories, this GXV3175 package contains:  One(1 ) Main Case（Including the phone stand ）  One(1) handset  One(1) Phone Cord  One(1) 12V DC Power Adapter  One(1) Ethernet Cable  One(1) Wall Mount  One(1) Screen Wiping Cloth  One(1) Quick Installation Guide PRODUCT APPEARANCE FRONT VIEW x-PDFDivision
GXV3275 User Manual INSTALLATION Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 10 Figure 1 GXV3275 Front View Table 1GXV3275 Front View Icons No. Icon Name Description 1 Front Camera 1 million pixel adjustable camera for video call and taking photos. 2 LED Indicator Red & Green message waiting indicator LED used to indicate the current state of the unit. It could notify the users with the current status of the phone. 3 LCD Capacitive touch screen, support multi-touch and displays GUI. 4 Volume Decrease Decreases call volume and media volume. 5 Volume Increase Increases call volume and media volume. 6 Home Icon Display the main screen desktop. Long press the icon for 2 seconds to enter Applications interface. 3 4 5 6 7 8 2 1 9 x-PDFDivision
GXV3275 User Manual INSTALLATION Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 11 7 Menu Icon Display the operating menu of the current screen. 8 Back Icon Back to the previous menu. 9 Handset Answer/ Hang up incoming calls. MAIN CASE INTERFACE Figure 2 GXV3275 Back View Table 2 GXV3275 Back View Icons No. Name Specification 1 Camera Adjust Wheel Scroll to adjust the camera location. 2 Phone Stand Adjust the angle the phone locates on the desk. 3 Power Jack 12V/5A Power Jack used to connect the power adapter. The phone should adopt BY type other than UPS. The usage of other adapters may lead to an insensitive touch screen. 4 PC Port 10/100/1000Mbps Ethernet port for PC connection. 2 1 9 3 4 5 6 7 x-PDFDivision
GXV3275 User Manual INSTALLATION Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 12 5 LAN Port 10/100/1000Mbps Ethernet port connect to LAN. It supports PoE. 6 RJ9 Headset Port Connect RJ9 headset or EHS headset. 7 Handset Port Connect handset. 8 Side Joint Connect USB drive, SD card, 3.5mm headset and Mini HDMI cable. Refer to figure 3 for more details. Figure 3 GXV3275 Side View Table 3 GXV3275 Side View Ports 1 Mini HDMI Port Connect the display device that supports HDMI. 2 3.5mm Headser Port Connect 3.5mm headset. 3 SD Port Connect SD storage device. 4 USB Port 2 USB port to connect USB device. CONNECTING YOUR PHONE Follow the steps below to connect your GXV3275: 1. Connect the handset and the main case with the phone cord; 1 2 3 4 x-PDFDivision
GXV3275 User Manual INSTALLATION Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 13 2. Connect one end of the cable to the LAN port of the phone and the other end to the external network port (the port in the office or at home); 3. Connect the power adapter to the power jack of the phone and power the device. x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 14 GETTING TO KNOW GXV3275 SOFTWARE FEATURES Table 4 GXV3275 Software Features Features Description Lines 6 lines with up to 6 independent SIP accounts. Protocols and Standards SIP RFC3261，TCP/IP/UDP，RTP/RTCP，HTTP/HTTPS，ARP，ICMP，DNS（A record，SRV and NAPTR），DHCPPPPoE，SSH，TFTP，NTP，STUN，SIMPLE，LLDP-MED, LDAP, 802.1x，TR-069, TLS, SRTP Graphic Display 7” 5-point resistive touch screen LCD with 1024 x 600 resolution, multiple screen design. Feature Keys 2 function keys for VOLUME+ and VOLUME -, 3 Android navigations control keys for HOME, MENU, BACK. Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Wi-Fi (802.11b/g/n) and Bluetooth. Upgrade and Provisioning  Mass provisioning using TR-069 remote management and batch deployment or XML configuration file, firmware upgrade via TFTP/HTTP/HTTPS.  Support Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS. Applications Deployment Allow various Android 4.2 compliant applications to be developed, downloaded and run. HD Audio  HD handset and speakerphone with support for wideband audio.  Support for G.729A/B, G.711u/a-law, G.722 (wide-band), G.726-32, iLBC, Opus, Inband DTMF and outband DTMF (via in audio, via RFC2833, or via SIP INFO). x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 15 Telephony Features Hold, mute, transfer, park/pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA),Auto dial when offhook, Auto Answer, CTD, downloadable phone book (XML, LDAP), call log ( up to 1000 records), XML custom screen,flexible dial plan, personalized music ringtones,ring-back tone and call waiting tone, server redundancy and fail-over. Sample Applications Skype, Microsoft LYNC, Web browser, Adobe Flash, Facebook, Twitter, Youtube, news/weather/stock, Internet Radio, alarm clock, API/SDK, and etc. Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES encrypted configuration file, SRTP and TLS call Encryption, 802.1x media access control. HARDWARE FEATURES Table 5 GXV3275 Hardware Features Features Description Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Wi-Fi (802.11b/g/n) and Bluetooth. Auxiliary Interface 2 USB ports. SD, EHS, RJ9 headset connector port. LCD Display 7” 5-point resistive touch screen LCD with 1024 x 600 resolution。 Appearance Black, 5 buttons Physical 210mm（W）×188mm（L）×85mm（H） Unit Weight 0.86KG Temperature Operating Temperature: 32–104oF / 0–40oC Storing Temperature: 14 - 140oF / -10 - 60oC Humidity 10-90% (non-condensing) x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 16 Compliance CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3，EN60950-1, RoHS C-TICK: AS/NZS CISPR22 Class B，AS/NZS CISPR24 USING THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table. Figure 4 GXV3275 MWI LED Status Color LED Status Description Fast Flashing Incoming call (including calls when conferencing and when phone is busy) Solid Calling, Talking ,Conferencing Slow Flashing Call on hold Flashing Unhandled events. Including missed call (s), New voicemail (s), New SIP Message (s). Solid High memory usage, maximum message number, full contacts storage. Red &Green Solid Close the phone screen then enable the screensaver. Red& Green Fast Flashing Upgrading None OFF Normal x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 17 MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen to indicate the current status of the phone. Please refer to Table 6 below. Table 6 GXV3275 Status Bar Icons Icon Description Network is connected. Trying to connect to network. Network disconnected. Handset. Missed call. One line is in active. Using Speaker for calls. RJ9 headset is connected Using RJ9 headset for calls. Wi-Fi is enabled and connected. Bluetooth is enabled. Downloading file via Bluetooth (Dynamic). Bluetooth has been plugged in. Using Bluetooth headset for calls. The alarm is enabled. DND is enabled. x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 18 Mute is enabled. Speaker silent is turned off. SD Card is inserted. SD Card space or USB drive is full. USB flash drive is inserted. Downloading. System Update. Updating Application. Calendar event. Unread voicemail. 3.5mm headset is inserted. Using 3.5mm headset for calls. Calls from blacklist. Camera disabled. Full contacts storage. Connected to HIMI display device. Maximum message number. New SMS. Power the phone with PoE. x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 19 ONSCREEN KEYBOARD The GXV3275 onscreen keyboard can be activated by tapping on an input field. ENGLISH INPUT METHOD The default English keyboard is shown in figure 5. It supports multinational language input. Tap on icon to switch input method. Figure 5 GXV3275 English Keyboard When using English input method, to switch between uppercase and lowercase input, tap on . Figure 6 GXV3275 English Keyboard-Uppercase CHINESE KEYBOARD GXV3275 currently does not support Chinese input method, users can download and install compatible input method and use if need the Chinese keyboard. x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 20 NUMBER AND SYMBOLS To input number and symbols, tap on to switch the mode and tap on to go to another input interface for more symbols. Figure 7 GXV3275 English Input Method-Numbers and Symbols Figure 8 GXV3275 English Input Method-More Numbers and Symbols DESKTOP GXV3275 has multiple screens manipulating with horizontal slip gestures. x-PDFDivision
GXV3275 User Manual GETTING TO KNOW GXV3275 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 21 Figure 9 GXV3275 Multi-screens  Widgets: GXV3275 supports tools and apps like weather forecast, Clock, RSS News, and etc.  Status Bar: The Status Bar shows the current system time and phone status with notification icons like connectivity, DND, calling, etc. Refer to chapter Status Icons for more details.  MENU icon. Tap to access the main menu. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 22 ASSISTIVE TOUCH GXV3275 screen supports multi-touch in full screen, users could operate the GXV3275 with touch or drag gestures. USING TOUCHSCREEN Figure 10 GXV3275 Finger Gestures Use your fingers to operate the following gestures on the GXV3275 as shown in figure 10: x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 23  Tap: Briefly touch surface with fingertip once to initiate the menu, options or applications.  Long Press：Touch the app for extended period of time for 2 seconds bring up operation options.  Flick and Slide：Touch surface with one finger and slide over surface down to open the pull-down menu, slide over surface left，right or up without losing contact to page up or make some delete operations.  Press and Drag: Press the item and move it by dragging the finger up and down, left and right.  Zoom In/Zoom Out: Touch surface with two fingers and bring them closer together to zoom out, Touch surface with two fingers and move them apart to zoom in.  Double Tap：Rapidly touch surface twice with the fingertip to rearrange the zoomed page to fit the screen when viewing photos or WebPages. SHORTCUT KEYS GXV3275 supports shortcuts for some special operation like Screenshots, Factory Reset, Upgrade and Security.  Screenshot: Press and on the keyboard in the meanwhile, the screenshot file will be saved automatically in the screenshot folder under sdcard.  Factory Reset: When the MWI LED goes off for the first time after the phone is powered, press and on the keyboard in the meanwhile, remove your finger from the button when the indicator is on again. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 24  SD Card Upgrade: When the MWI LED goes off for the first time after the phone is powered, press the menu button and on the keyboard in the meanwhile, remove your finger from the button when the indicator is on again.  Android Security Mode: Long press the after rebooted the phone.  Security Mode: When the phone displays the second GRANDSTREAM pattern after powered, long press the menu button until the desktop appears to access the security mode. MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen. Touch the bar and slowly drag it down to display the full status list. Once the status bar is opened, users could view Notifications and System Settings. Figure 11 GXV3275 Open Status Bar The Notifications in the Status Bar is as shown in figure below. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 25 Figure 12 GXV3275 Status Bar-Notification  Click on the Clear All button on the upper right corner to clear all the notification messages.  Click a notification message to view the details.  Slide a notification message to left or right to delete it. The System Settings in the Status bar is shown below: Bluetooth On/Off Screen Off Mute On/Off Wi-Fi On/Off Brightness Tab Handset Switch DND ON/OFF Media Channel x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 26 Figure 13 XV3275 Status Bar-System Settings  Tap on the corresponding icon on the top of the screen to quick turn on/off the applications.  Drag the seekbar behind the icon to adjust LCD brightness.  Click to select Media Channels to switch default media channel. NOTE: Handset mode is mainly used to control the audio path or GXV3275 dial-up when using the third party applications. Such third party applications often need to use media channels. Handset mode currently supports three options:  Enable: The default mode. When pick up the handset, the voice will come through the handset pathways and at the same time enable the default call interface of GXV3275.  Disable: Once the handset is disabled, when running the third party applications, the voice will come through the handset pathways when users pick up the handset, but the default call interface won't be enabled and users could also hear the dial tone. The audio path would automatically switch to the speaker after being hanged up. In this mode, even if there is no third party application running on GXV3275, the dial-up interface won’t be enabled automatically if users pick up the handset. But the user can realize it by pressing the speaker button.  Automatic: In this mode, GXV3275 will at first automatically detect whether the audio channel has been occupied by a third party application. If has, then "disable" mode will be activated automatically, if not, keep the "enable" model. Please note that third party programs to run will take up the audio channel. If the audio channel is occupied by a third party programs, GXV3275 will save "enable" mode. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 27 DESKTOP MENU When the GXV3275 is running on idle screen, press the Menu button to enter the menu. See figure 14. Figure 14 GXV3275 Idle Screen Menu  Wallpaper: Edit the idle screen wallpaper.  Preview: Add, delete and edit desktop.  Edit Widgets: Users could add widgets on the desktop.  Folder: Users could add new folders on the desktop.  Thread Manager: Turn off applications, clean the memory and application management.  System Settings: Access Settings to set features like Account, Network, Display, ect. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 28 SWITCH DESKTOPS  Press finger slightly in free space of the screen and fast slide left or right, users can switch between different desktops. Figure 15 GXV3275 Switch Desktops EDIT DESKTOP Tap on the Menu button to open the menu, select Preview to access the interface as shown in figure 16. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 29 Figure 16 GXV3275 Edit Desktop  Add Desktop: Click on the screen to add a new desktop. Users could add up to 9 desktops.  Delete Desktop: Click on the upper right corner of the blank desktop to delete it. The desktop with widgets and shortcuts on it is undeletable.  Set up Home Screen Desktop: Tap on the icon on the middle bottom of one screen you would like to set as the home desktop, when the icon turns to , it indicates the current screen has been set as the home desktop successfully. ADDING AN APP TO DESKTOP Users could add shortcuts of the commonly used applications to the desktop to make the operation more convenient. Follow the steps below: 1. Tap on the Menu button to access the menu. 2. Press the selected icon for seconds until it could move with the finger. The interface will display "Move to Desktop" prompt below the screen. See figure 17. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 30 Figure 17 GXV3275 Add App to Desktop ADDING AN ITEM TO DESKTOP Users could add commonly-used items (Weather Forecast, RSS News, etc.) to the desktop. Follow the steps below: 1. Tap on the Menu button and click Edit Widgets in the pop-up menu to bring out a list of options as shown in figure 18. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 31 Figure 18 GXV3275 Edit Widgets 2. Tap and press the shortcut or widget you would like to add and drag it to the desktop you want to put on. Note: 1. Please ensure that there is enough space in the desktop when adding widget. 2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, ect. MANAGING DESKTOP APPS AND ITEMS All the GXV3275 apps/items can be accessed / /removed. Some apps support size editing. Take Clock as an example in the following chapter. OPENING AN APP Tap on Clock icon to access the interface as shown in figure 19. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 32 Figure 19 GXV3275 Clock Interface Users could edit Clock after accessing it. MOVING AN APP Touch and hold the Clock icon, when the icon begins to float, drag it to any desktop with free space. Figure 20 GXV3275 Move Clock to Desktop x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 33 REMOVING AN APP Touch and hold the Clock icon when the Recycle Bin icon displayed on the bottom as shown in figure 21, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will turn red. Now lift your finger to release. Figure 21 GXV3275 Remove Clock from Desktop EDITING APP SIZE Users could set the size of some apps such as Calendar, Clock, Bookmark, ect. Long press these widgets to bring out the blue frame as shown in figure 22. Adjust the widget size by dragging the frame. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 34 Figure 22 GXV3275 Edit Clock Size DESKTOP ACCOUNT Account can be fixed to display on the left of the desktop. Follow the steps below to set: 1. Tap on the Menu button to select Edit Widgets in the pop-up menu. Touch and hold Account as shown in figure 23. Figure 23 GXV3275 Add Account to Desktop x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 35 2. Drag the Account to the desktop and a prompt will pop up as shown in figure 24 Figure 24 GXV3275 Confirm to Add Account to Desktop 3. Click OK, the account will be displayed fixed on the left of the corresponding desktop. See figure 25. Figure 25 GXV3275 Account Interface x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 36 MANAGING APPS Tap on the Menu button and select Thread Manager to access the Application interface, as shown in figure 26 below: Figure 26 GXV3275 Application Interface  Slide up/down to view the running apps list on the left. Press on one app and slide left/right to close it. Click the app to access its detailed interface.  Tap on the button to clear all the running apps.  Tap on Application button to access the corresponding interface. Refer to chapter Applications for more details. x-PDFDivision
GXV3275 User Manual ASSISTIVE TOUCH Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 37 EDITING WALLPAPER Long press the screen for 2 seconds or press the Menu button to access Wallpaper. See figure 27. Figure 27 GXV3275 Choose Wallpaper  Wallpapers: To open a list of sample wallpapers embedded in the GXV3275. Slide to left/right to view and choose wallpaper.  Live Wallpapers: To open a list of animated wallpapers embedded in the GXV3275; Slide to up/down and tap on one wallpaper to preview; Tap on “Set Wallpaper” to confirm the selection.  Gallery: To enter gallery and then tap on the photos to preview, top on “OK” on the upper right corner of the screen to confirm selection. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 38 MAKING PHONE CALLS ACCOUNT GXV3275 supports up to 6 independent SIP, 6 lines. Users need to register their own accounts to the SIP server to make calls via the account. GXV3275 is equipped with an IPVideoTalk account for users. The registered account icon is highlighted in green, as shown in figure 28 below: Figure 28 GXV3275 Registered Account Status Note: When the account is registered to the Broadsoft server and the SCA is on, the account icon is in blue background. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 39 MAKING A CALL Once the account is successfully registered, users could use the following ways to make a call.  Take the handset off hook.  Select the account on the desktop;  Tap on the icon on the bottom of the desktop;  Click the Call icon in the main menu or the shortcut icon on the desktop. The GXV3275 Call interface is as follows: Figure 29 GXV3275 Call Interface DIRECT DIALING 1. Enter the call Interface by selecting one of the four ways mentioned above. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 40 2. Press the account button to select account, the selected account is in grey background. 3. Enter the necessary digits on the keypad. 4. Press the button to make audio call or press the button to make video call. Note:  GXV3275 would sent out a call automatically after waiting for 4 seconds, the user can log in the Web page to set up No Key Enter Timeout.  GXV3275 allows users to configure the "#" key as the "Send" key. If users need to cancel this setting, please log in the built-in Web page to set the parameter "use # as the dial key" to "No". REDIAL Redial is to dial the last dialed-out number. It is only available when the call log exists. 1. Take the handset off hook, press the Hold button or Headset button; users would hear the dial tone. 2. Press the button # to dial the last dialed-out number automatically. CONTACTS 1. Access the Contacts by tapping on the onscreen Menu icon->Contacts icon , or tap on x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 41 the icon in the fixed area on the bottom of the desktop. 2. Navigate to the contacts by sliding up/down on the screen; Figure 30 GXV3275 View Contacts 3. Tap on the dial key to dial the corresponding contact. CALL HISTORY 1. Access the Call History by tapping on the onscreen Menu icon->Call History icon , or tap on the icon in the fixed area on the bottom of the desktop. 2. Navigate to the contacts by sliding up/down on the screen; x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 42 Figure 31 GXV3275 Call History 3. Press the entry to dial out directly. Note  For redialling, the phone will use the account that was used to call the last number. DIRECT IP CALL Direct IP Call allows the GXV3275 to talk to another VoIP phone without SIP proxy. Direct IP calls can be made between two phones if:  Both phones have public IP addresses; or  Both phones are on the same LAN/VPN using private or public IP addresses; or  Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below: x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 43 1. Enter call screen on GXV3275; 2. Set the call mode to "IP Call"; 3. Input the target IP address. i.e., if the target IP address is 192.168.124.123 and the port is 5062, input the following: 192*168*124*123#5062 Figure 32 GXV3275 Call Interface-Input IP Address Select Audio Call or Video Call to dial out. ANSWERING A CALL SINGLE INCOMING CALL When the GXV3275 is running on idle screen, It would display the ringing screen when rings. See figure 33. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 44 Figure 33 GXV3275 Single Incoming Call When the phone rings, users could use the handset or press the button to answer the call, or refuse the call by pressing the button . The ringing screen is as follows if it is a video call. Figure 34 GXV3275 Incoming Video Call-Ring Interface x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 45 Users could use the handset or press the button to answer the call via audio, or press the button to answer the video call. Users could refuse to answer the call by pressing the button . Off hook the handset will answer the call automatically. MULTIPLE INCOMING CALL When there is another incoming call during an active call, you will hear a call waiting tone, with the account bar on the left screen displaying the caller name and ID (see Figure 35). And a pop-up dialog will display the details as shown below. Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog Users could press the new incoming call button on the left to switch to the call screen to view details. This operation would not affect the current active call. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 46  If users click the button or the button (Only available when there is a video call) to answer the new incoming call, the previous call would be put on hold automatically.  If users click the button to refuse the new incoming call, the LCD will go back to the talking screen, while the active call would not be interrupted. ACTIVE CALL CALL HOLD AND CALL RESUME CALL HOLD During the active call, press HOLD button to put the current call on hold. Users could then make or answer a new call. It shows as follows: x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 47 Figure 36 GXV3275 Call on Hold RESUME TO CALL If the active call is on hold, users could press the Unhold button to resume call or tap on the button to hang up the call. CALL RECORD Users could save the call conversations to the GXV3275 by recording during an active call. You can listen to the recordings from Recorder, please refer to the chapter Recorder for details. 1. Tap on More-> Start Recording when get through. As shown in the figure 37 below: x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 48 Figure 37 GXV3275 Call Record-More 2. Tap on “Stop Recording” to cancel recording. MUTE 1. During an active call, press the Mute button to mute the call. This operation would disable the other party to hear his own voice. As shown figure 38 below: x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 49 Figure 38 GXV3275 Call Mute 2. Press the Unmute button to cancel mute. VOICE CHANNEL SWITCH 1. Tap on the voice icon on the lower left corner of the call screen to switch voice channels. 2. Click again the icon to select other channels. See figure 39. Figure 39 GXV3275 Switch to Other Voice Channels x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 50 HANDSET The GXV3275 allows users to answer/make calls via handset, press the Hook or the switching key to end the call. Follow the steps in chapter VOICE CHANNEL SWITCH to switch in an active call. ENABLE/DISABLE SPEAKER Follow the steps in chapter VOICE CHANNEL SWITCH to switch the voice channel to speaker. Switch to other channels if not using the speaker. BLUETOOTH When the phone is connected to the Bluetooth headset, users could switch to speak via the Bluetooth headset in an active call. Refer to the chapter Bluetooth to learn how to turn on and pair the Bluetooth headset. EHS HEADSET When the GXV3275 is connected to EHS headset, users could speak via switching to the headset in an active call. When hung up the EHS Headset, the phone will automatically switch to the handset. Follow the steps in VOICE CHANNEL SWITCH if need to use EHS again. Note: Insert the EHS to the headset interface of the back phone, users also need to login the x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 51 Web page, go to Maintenance –Device Manager to set the headset type to Plantronics EHS or jabra EHS then reboot the phone to make changes take effect. RJ9 HEADSET When the phone is connected to RJ9 headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. 3.5MM HEADSET When the phone is connected to 3.5mm headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. DND When DND is on, all the calls to the registered accounts will be blocked automatically and all the incoming calls will not ring, and the status bar would display icon . Follow the steps below to turn on/off DND, 1. Hold the screen at the top of the status bar, drag and drop down to open the status bar. 2. Enter the System Settings page as shown in figure 40 below. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 52 Figure 40 GXV3275 Drop-down Status Bar-System Settings 3. Touch the DND icon to turn it on/off. The icon indicates the DND is on; tap the DND icon again, indicates DND is off. Note:  When DND is on, the active call will not be affected, all the calls after to the registered accounts will be blocked.  When DND is on, the incoming calls to the GXV3275 will not be saved in the call history but in the blacklist. MISSED CALLS A pop-up dialog will remind users if there is a missed call, close it by clicking the X in the upper-right corner of the dialog. Users could tap on the missed call to view all the call records of a certain missed call. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 53 Figure 41 GXV3275 Missed Calls Remind Interface CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional. Note: Step 4 and step 5 in call transfer will vary due to different server configurations. The above steps are concluded according to the Grandstream server products. BLIND TRANSFER 1. User A and user B are in an active call. 2. User A tap on More button in the operating menu then choose Transfer, tap on it to bring up the transfer screen. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 54 Figure 42 GXV3275 Transfer-Blind Transfer 3. Set the transfer mode to Blind .The default mode is Blind. 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user C’s phone rings, the phone interface of user A is shown in figure 43. If user C answers the call, user A will automatically go back to the idle screen, which indicates the successful transfer. Figure 43 GXV3275 Transferring-Blind Transfer x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 55 5. User C’s phone will ring, the phone with CID function will display user B’s number on screen as the caller. Note:  If inputted the wrong digits, press the button to delete the digit one by one, or long press the button to empty all digits.  Users could tap on Back icon to go back to the active call interface if wants to cancel transfer. ATTENDED TRANSFER There are two ways of attended transfer: Call Forward and Call Transfer. CALL TRANSFER 1. User A and user B are in an active call. 2. User A presses the button to add a new line with user C. The call with user B will be automatically put on hold. 3. User C answers the phone to set up the line with user A。 4. User A taps on More button in the menu then choose Transfer to bring up the transfer screen. The line with user B will be displayed on screen. 5. User A sets the transfer mode to Attended then choose to display user B’s number, the call will be transferred to user C. User B and user C could talk directly via the phone. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 56 Figure 44 GXV3275 Transfe -Attended Transfer CALL FORWARD 1. User A and user B are in an active call. User A tap on More button in the menu to choose Transfer to bring up the transfer screen. 2. Select the Transfer mode. As shown in figure 45. Figure 45 GXV3275 Call Forward-Select Forward Mode 3. Input digits and then press the Send soft key. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 57 4. Users will hear the ringback tone and see the prompt as shown in figure 46. Hang up the phone to transfer the call to the third party C automatically; press the “Cancel” button will cancel the transfer. Figure 46 GXV3275 Call Forward -–Transferring 5. User A could press the “Transfer” button to forward the call to user C. Click on “Split” button to establish line with the third patty, while user B will be put on hold. Figure 47 GXV3275 Call Forward-Split x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 58 6-WAY CONFERENCE The GXV3275 supports up to 6-way conferencing. INITIATE CONFERENCE During an active call, tap on More button in menu and select Conf to bring up the conference screen; users could also press Conf button in the main menu or on the desktop when the phone is running on idle. Figure 48 GXV3275 Conference Interface User A (Host) taps on any one button to start adding party in conference. See figure 49. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 59 Figure 49 GXV3275 Manually Add Party to Conference As Figure 50 shows, users could manually select a party, enter digits and then tap on the “Invite” icon, or select the active line (including on hold line or active line ) to add to the conference. Figure 50 GXV3275 Invite Party to Conference x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 60 Repeat the above steps to add more parties in. The following figure 51 shows a 3-way conference established. Figure 51GXV3275 3-way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference, the host could tap on the headshot image of the corresponding party. Tap on the icon then the party will be disconnected. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 61 Figure 52 GXV3275 Disconnect Party from Conference END CONFERENCE To end the conference, the host could tap on to disconnect all the parties from the conference. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on GXV3275 will stay in the existed conference. HOLD & RESUME CONFERENCE During the conference, the host could tap on the Hold button to hold the calls with all parties. If the remote parties press the Hold button can only hold his own call to the conference. GXV3275 also supports automatic conference. When GXV3275 have 1 or more active calls, users could add all parties to conference. Go to the Web page and Tap on Advanced Settings - > Call Features> Auto Conference, check "Yes" and save the change. When GXV3275 have two or more roads on phone, just tap on More—Conf to connect all the current lines to the conference. Note:  For 4-way conference and 6-way conference, PCMA and PCMU are the supported codec in current firmware version. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 62  In a 3-way conference, the host hangs up the phone will end this conference. If the host want the other two roads to stay in the conference after the host hangs up, Login the Web Page and go to Account - > Call Settings > Transfer on 3 way conference Hangup, check "Yes" and save the change. MPK User could login the Web page and go to Advanced Settings->MPK LCD Settings or tap on Menu—MPK to configure it. 1. Open MPK, tap on on the upper right corner to access Add Number page. Tap on to add number. As shown in figure 53. Figure 53 GXV3275 Add MPK Number x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 63 Figure 54 GXV3275 MPK Number List 2. Users could also add number directly from Contacts. See figure 55 below. Figure 55 GXV3275 Add Number from Contacts 3. The MPK screen is shown in figure 56 after added numbers. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 64 Figure 56 GXV3275 MPK Number Interface VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar. Users could login the Web page and go to Account Settings->Basic Settings or Settings->Advanced Settings->Account to configure the voicemail access number. Figure 57 shows the Account Settings filed. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 65 Figure 57 GXV3275 Advanced Settings-Account Follow the steps below to read the voicemail: 1. Press the voicemail button to access the voicemail box. As shown in figure 58. Figure 58 GXV3275 Read Voicemail 2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for the message retrieval process. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 66 SCA GXV3275 supports SCA on the BroadSoft platform. This feature allows SCA members to share the SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain). When a member of the SCA group calls, all the members of the SCA will get the ringing and can answer the phone individually. When a member of SCA group is answering the phone or making an outgoing call, the red indicators of other members keeps on, other members can't call via until the line being released or hold. (Except enable multiple calls on the server). When there is an active call, there are two types of call hold: public call hold and private call hold. When a member of a SCA enables public call hold, yellow indicators of other members are flashing, They hey could answer the phone while set up their own extensions busy at the same time. Nevertheless, if the phone is set to private, the red indicators of other members in the group would not flash. Users need to register their accounts to the the SCA group. In addition; the user can enable and configure SCA options via GXV3275 or go to the web page. There are 2 ways. Enable SCA via GXV3275.Go to Settings->Custom Account Settings (Select an account) ->Shared Account; or enable SCA via the web page, go to Account ->SIP Settings->Enable SCA and click “Yes”. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 67 Figure 59 GXV3275 SCA Settings via LCD Figure 60 GXV3275 SCA Setting via Web GUI ACTIVATE CALL FEATURES GXV3275 supports traditional and advanced call features, including CID, Display Caller’s name, call transfer, ect. Login the Web page and go to Account->Call Settings and select “Yes” in the checkbox behind the option “Activate Call Features” then use the following codes to realize synchronized settings on the corresponding web page. x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 68 Table 7 GXV3275 Function Codes No. Code Feature 1 *01 Select the preferred codec used for the call. (One-time Only) Dial *01 2 *02 Force the unique codec used for the call. Dial *02 3 *16 Force SRTP used for the call. Dial *16 4 *17 Disable SRTP Dial *17 5 *18 Enable SRTP(One-time Only) Dial *18 6 *19 Disable SRTP(One-time Only) Dial *19 7 *30 Anonymous Call(For all subsequent calls) Dial *30 8 *31 Cancel Anonymous(For all subsequent calls) Dial *31 9 *50 Call Waiting(For all subsequent calls) Dial *50 10 *51 Disable Call Waiting(For all subsequent calls) Dial *51 11 *67 Selective Anonymous Call (Current Call) Dial *67+Phone/Ext. Number Dial 12 *70 Disable Call Waiting(For all subsequent calls) Dial *70+Phone/Ext. Number Dial 13 *71 Enable Call Waiting(For all subsequent calls) Dial *77+Phone/Ext. Number Dial x-PDFDivision
GXV3275 User Manual MAKING PHONE CALLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 69 14 *72 Unconditional Call Forward: Set up unconditional call forward Dial *72 + Phone/Ext. Number. Dial 15 *73 Cnacel Unconditional Call Forward: Cancel unconditional call forward Dial *73 16 *74 Enable paging mode directly when dialing up Dial *74 17 *82 Selective Cancel Anonymous Call (Current Call) Dial *82+Phone/Ext. Number Dial 18 *83 Force the audio calling used for the call. Dial *83 19 *84 Force the video calling used for the call. Dial *84 20 *90 Busy Call Forward: Set up busy call forward Dial *90 + Phone/Ext. Number. Dial 21 *91 Cancel Busy Call Forward: Cancel busy call forward Dial*91 22 *92 Delayed Call Forward: Set up delayed call forward Dial *92 + Phone/Ext. Number. Dial 23 *93 Cancel Delayed Call Forward: Cancel busy call forward Dial*93 x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 70 CONTACTS GX3275 Contacts helps users to easily record friends or colleagues’ phone numbers and the related information. Users can add contacts on the phone or import contacts from external devices as well as download contacts from the server. Edit Contact. Tap on the contacts icon on the desktop or in the main menu, or tap on at the bottom of the desktop. The Contacts Screen shows as follows: More Options Make Call Send SMS Contacts Favorites Groups Add Contact Search Contact x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 71 Figure 61 GXV3275 View Contacts  Contacts: Tap on the icon to view all contacts.  Favorites: Tap on the icon to view the marked favorite contact. There are two ways to add contacts to favorites.  Tap on the contact to access Contact Details screen, touch on the upper right corner. The icon shows in golden background indicates added successfully, click again to cancel adding.  Long press the contact to access the Contacts screen, select “Add/Remove from favorite” on the upper right corner of the menu.  Groups. Tap on the icon to view groups. Users could divide the contacts into groups for convenient search.  Make calls .Tap on the contact you would like to call;  Send SMS. Tap on the contact you would like to send message to;  State Bar: Tap on the corresponding icons to add/delete，search, import/ export contacts.  Contact Details: Tap the contact you would like to view to view the details. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 72 ADD CONTACT DIRECT ADD 1. Tap on the button to access New Contact page. See figure 62. Figure 62 GXV3275 Add New Contact 2. Enter contact information. Choose the account on the left of the “Phone” field to dial out this number. 3. Click OK to save the contact information. BATCH IMPORT Import allows users to batch import contact. The phonebook forma that complies with the import requirements should be saved to the local storage devices like SD card/USB flash drive, ect. 1. Tap on on the Contacts page and select Import to bring out the Import Contacts page. See Figure 63. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 73 Figure 63 GXV3275 Batch Import Contacts 2. Set the related parameters and select the path to save the imported file. 3. Tap on “OK” to import contacts. DOWNLOAD The GXV3275 supports downloading phonebook from the file server to batch add contacts. The phonebook that complies with the download requirements should be saved on the file server that the phone could access. vcard/xml/csv are the supported format files. 1. Tap on on the Contacts page and select Download to bring out the Download Contacts page. See Figure 64. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 74 Figure 64 GXV3275 Download Contacts 2. Set the related parameters and select the path to save the imported file. 3. Tap on “Download Now” to download contacts. SEARCH CONTACTS DIRECT SEARCH GXV3275 supports Search function; users could tap on icon on the Contacts page and input the keyword to search in the pop-up dialog. GXV3275 will automatically display contacts items related to the search info. Fuzzy search and precise search are both supportive. VIEW FAVORITES Users could add the frequent called contacts to favorites. Tap on icon to search the contact in Favorites list. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 75 VIEW GROUPS Group function allows users to divide contacts into several groups, each group is nominated with contacts features, see figure 65. Figure 65 GXV3275 Contacts-View Groups MANAGE CONTACTS DELETE CONTACTS 1. Long press the contact you would like to delete and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 76  Select all on the upper left corner indicates selects all contacts in the list.  Unselect all indicates unselect all contacts in the list. 3. The button on the upper left will show the quantity of the selected contacts, tap on to delete the selected contacts. EXPORT CONTACTS The GXV3275 supports exporting phonebook as vcard/xml/csv files and save the files to other devices in case losing contacts info in the upgrading or factory reset process. 1. Tap on on the Contacts page and select Export to bring out the Export Contacts page. See Figure 66. Figure 66 GXV3275 Import Contacts 2. Set the related parameters and select the path to save the exported file. 3. Tap on “OK” to export contacts. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 77 SEND CONTACTS 1. Long press the contact you would like to send and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background and the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. 3. Choose the way to send contact. If Bluetooth Device Chooser has been enabled, users could send the contact to the paired user via the Bluetooth. CONTACTS STORAGE STATUS Tap on Option->Storage Status on the Contacts page to view the contacts storage. The GXV3275 can store up to 1000 contacts. Figure 67 GXV3275 Contacts Storage Status x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 78 ADD GOOGLE ACCOUNT Account allows users to add vast number of 3rd party Android applications (including Google, Lync, Skype, company, Email, and etc).Users can also sync GXV3275 via company account or Email. Figure 68 GXV3275 Account-Sync Interface Tap “Add Account” button to add new account according to the installation wizard. The following steps demonstrate how to add a Google account. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 79 Figure 69 GXV3275 Add Google Account Figure 70 GXV3275 Add Google Account- Wizard 1 Figure 71 GXV3275 Add Google Account- Wizard 2 ADD CONTACT TO FAVORITES Users could view the contacts list on the Favorites page, see figure 72. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 80 Figure 72 GXV3275 Contacts-Favorites There are 3 ways to add contact to favorites.  Click when adding or editing a contact, when it turns to , the contact has been added to the favorites.  Long press a contact in the Contacts list to access Contacts page, tap on on the upper right corner and select “Add/Remove from Favorites”.  Tap on on the Favorites page, batch select contacts and tap on “OK”. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 81 Figure 73 GXV3275 Edit New Contact Figure 74 GXV3275 Contacts Interface-Operating Menu ADD GROUPS Users could check groups' info on the Groups page. See figure 75. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 82 Figure 75 GXV3275 Contacts-Groups Add Group. Tap on on the Groups page, input the group info and click “OK” to create a new group. Note: The priority of ring from high to low is "Custom", "Group", "Account” and “Default”. If one group have set the custom ring for its contacts, the phone will ring the custom ringtone other than other group ringtones. x-PDFDivision
GXV3275 User Manual CONTACTS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 83 Figure 76 GXV3275 Add New Groups There are 2 ways to add contact to the group:  Add the contact to the group when editing or adding a new contact.  Click when adding or editing contact on New Group page to batch selecting contacts. Check the contacts and then click "OK" to save. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 84 TOOLS FILEMANAGER FileManager allows users to delete, move, copy/paste, send and rename files(including files on storage device like in USB flash drive and SD card), and query file properties on the GXV3275 . COPY FILE To copy the file from the GXV3275 to USB/SD storage device: 1. Insert USB storage device into USB port on the GXV3275, It will take a few seconds for the GXV3275 to prepare the connection. Then the USB storage icon will show on the status bar; 2. Press the Main Menu button then tap on FileManager icon; 3. Find the file you would like to copy and long press it to access the editing page as shown in figure 78. Click to check the file or tap on on the upper left to make selection. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 85  Select all indicates selects all items in the list.  Unselect all indicates unselect all items in the list. Figure 77 GXV3275 FileManager-Editing 4. Select the file you want to copy and tap on the Menu button on the upper right corner and select Copy. 5. Tap on the root directory icon on the upper left corner to go back to the root directory as shown in figure 79. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 86 Figure 78 GXV3275 FileManager-Root Directory 6. Tap on the USB or SD card icon to open the corresponding storage device then click Paste button to paste. Note: The file Screensaver is a restricted folder on GXV3275, users can only copy or send it other than make other operations. MOVE FILE The first 3 steps of Move File are the same as steps in Copy File. Users just need to select “Move” instead of “copy” in the menu options in step 4. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 87 Note: Move File is to cut and paste the file to the target folder, the original folder will not keep the file. SEND FILE The first 3 steps of Send File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right corner then select “Send”. 5. Select To send the file via Bluetooth or Wi-Fi in the pop-up dialog. Note: Users need to enable Bluetooth or Wi-Fi before sending files, Or the device will go to the corresponding setting page of the selected option for users to configure first. DELETE FILE The first 3 steps of Delete File are the same as steps in Copy File. 4. Tap on the Recycle Bin button on the upper right corner and a dialog will pop up for users to confirm whether to delete the file or not. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 88 Figure 79 GXV3275 FileManager-Delete File 5. Click “OK” to delete the file successfully. RENAME FILE The first 3 steps of Rename File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right and select Rename. 5. Input the new file name in the pop-up dialog and click ”OK” to save. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 89 Figure 80 GXV3275 FileManager-Rename File LDAP(NOT SUPPORT NOW) GVR3275 supports LDAP. 1. Users could configure LDAP via the phone screen (Main Menu ->LDAP ->Settings), or login the Web page to configure it. (Maintenance ->LDAP Book). Figure 81 GXV3275 LDAP Settings 2. Click the Search button to input the keyword to search the contact, the LDAP server would display real-time result. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 90 Figure 82 GXV3275 LDAP-Search Contact 3. Users could tap on to add the searched contact to local or click the Add button in the toolbar. Figure 83 GXV3275 LDAP-Add Contact Figure 84 GXV3275 LDAP-Batch Add Contact Figure 85 GXV3275 LDAP-Confirm to Batch Add Contacts CALL HISTORY Call History provides users access to phone's recent call records. You can view all records or view incoming calls, outgoing calls and missed call with different categories. Tap on in the main menu or at the bottom of the desktop to view call history. See figure 86 below. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 91 Figure 86 GXV3275 Call History  All calls  Answered calls  Outgoing Calls  Missed Calls Click on a record in the call history to dial this number directly via the previous dialed-out account. Click the arrow icon behind one call log to view the call details with this number. See figure 87. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 92 Figure 87 GXV3275 Call History Details  Dial out directly.  Enter the Dial-up page to select the call mode to dial the number or to modify the number.  Delete this call record.  : Delete all call history of this number, Add/View Contacts, Add to Blacklist, send SMS, ect.  Delete All: Delete all call history of one number.  Add to Contacts/View Contact: If this number has not been saved, users could add the contact to the phonebook in a pop-up dialog. If the number exists, users could directly go to the Contacts page to view the details.  Add to Blacklist: Add this number to blacklist.  Send Text Message: Go to SMS page to make operations. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 93  Users could click the Recycle Bin button on the upper right corner on CallHistory page if want to empty the call log. As shown in figure 88 Figure 88 GXV3275 Empty Call History  Long press one call log to enter the editing mode. Select the call log to make operations like Delete, Edit Number before Calling, Add to Contacts/View contacts, Add to Blacklist or send Text Message. x-PDFDivision
GXV3275 User Manual TOOLS Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2 94 Figure 89 GXV3275 Editing Call History BLACKLIST Blacklist helps users to block calls from blacklist at the same time does not affect normally answering other incoming calls. Click the icon in the main menu to activate it. See figure 90 below. Figure 90 GXV3275 Blacklist-Block History  : Display blocks history. Press the Recycle Bin button to empty the history list.  : Display blacklist list. x-PDFDivision

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