Grandstream Networks GVC3200 Full HD Video Conferencing System User Manual x0001

Grandstream Networks, Inc. Full HD Video Conferencing System x0001

Contents

User manual part 2

Firmware Version 1.0.0.XGVC3202 User GuidePage 60 of 117Figure 25: GVC3202 Call Details ScreenENABLING DND DURING CONFERENCEWhen DND is enabled during conference, the new incoming calls will be blocked. On the conferencescreen, use GVC3202 remote control to click on MORE button and select "DND".The icon will be displayed on conference screen if the device is set to DND mode. Todisable DND, select DND mode again and press "OK" key to cancel it.--------------------------------------------------------------------------------------------------------------------------------------------Note:After enabling DND mode during a conference, the DND mode will remain effective after the conferenceis over. To disable DND, please press on GVC3202 remote control when there is no active call.--------------------------------------------------------------------------------------------------------------------------------------------
Firmware Version 1.0.0.XGVC3202 User GuidePage 61 of 117CONFERENCE LOCKUsers could lock/unlock the scheduled conference. Once it is locked, the other incoming calls will not beable to join the conference.The locked scheduled conference will display icon on the screen.OPEN DTMFUsers can dial DTMF during a conference.1. On GVC3202 remote control, press the red shortcut key, or click on MORE button ->select"Open DTMF" on the conference screen to bring up the DTMF input screen.2. Press the digital keys on the remote control to input DTMF. Press to cancel the operation ifneeded.PIN CODEDuring the conference call, the conference host can set a PIN code to lock the call. Once the conferencecall is locked, the caller who wants to join this conference by calling the conference host must enter thePIN code.Here is how to use PIN code to lock the conference call:1. During the call, in the GVC3202 display LCD call screen bottom menu, select MORE->PIN Code.
Firmware Version 1.0.0.XGVC3202 User GuidePage 62 of 117Figure 26: GVC3202 Call Screen->More->PIN Code2. Enter the PIN Code to lock the conference call. If it’s empty, the conference call is not locked. Click onOK to confirm.Figure 27: Enter PIN Code to Lock Conference3. Now the conference call is locked. If someone wants to join the conference call by calling this
Firmware Version 1.0.0.XGVC3202 User GuidePage 63 of 117GVC3202, the same PIN code will be required to be entered before the call goes through.Here is an example on how to use PIN code to enter the locked conference call:1. Make a video call to the GVC3202 that has locks the conference call from another GVC3202.2. The GVC3202 caller will show a video windows with voice prompt asking for PIN code.3. On the GVC3202 caller’s call screen bottom menu, select MORE->Open DTMF. Then input the DTMFwith PIN code followed by #.Figure 28: Input PIN Code from DTMF to Join Conference4. The GVC3202 caller joins the conference call after entering correct PIN code in DTMF.THIRD PARTY APPLICATIONSGVC3202 runs Android Operating System and offers full access to the thousands of Android apps inGoogle Play Store, including Skype for Business, Google Hangouts and etc. The calls using certain appscan be mixed with the SIP call so that they can be brought into the same conference on GVC3202.For example, to use third party app Skype during a conference:1. Install Skype and sign in.2. Establish a conference call on GVC3202.3. On the conference screen, click on MORE button and select "Third party applications".4. Press "OK" key, and select “Skype” in the pop out menu.5. Search contacts in Skype and dial out.6. The new call will be added to conference.
Firmware Version 1.0.0.XGVC3202 User GuidePage 64 of 117--------------------------------------------------------------------------------------------------------------------------------------------Note:When the call is mixed, GVC3202 and the remote party using the app can see video from all parties. Theremote SIP party can only see video from GVC3202. All parties can hear each other.--------------------------------------------------------------------------------------------------------------------------------------------FECC - CAMERA CONTROL IN CONFERENCEDuring the video call, if the local party (GVC3202) and remote party support FECC, the remote cameracan be controlled on the GVC3202.Here is how to use FECC on the GVC3202 to control remote party’s camera:1. Make sure the GVC3202 and the remote party support FECC and it’s enabled on both parties. ForGVC3202, FECC setting is under web UI->Settings->Account Settings->Codec: “Enable FECC”. If theremote party is another vendor’s video device, please check the documentation from the vendor toenable FECC.2. Establish video call between GVC3202 and the remote party.3. On the GVC3202 remote control, press the camera button and the following prompt pops up onGVC3202 display device.Figure 29: FECC – Remote Camera Control4. Use UP/DOWN/OK navigation keys on the GVC3202 remote control to select the remote party, e.g.,GVC-LAB in the above figure. This will bring up camera control interface.5. On the GVC3202 remote control, press the navigation keys and zoom in/zoom out buttons ontrackpad to adjust remote camera.
Firmware Version 1.0.0.XGVC3202 User GuidePage 65 of 117END CONFERENCETo end the conference, tap on END button or press key on GVC3202 remote control todisconnect from the conference. If GVC3202 is the conference host, ending the conference willdisconnect all the members from the conference. If the conference member hangs up the call, it will bedisconnected from the conference, but other parties in the conference will stay in the conference.SCHEDULESCHEDULE feature allows users to set a specific time to host a conference in advance, with conferencereminder and members.Figure 30: GVC3202 Schedule ScreenFollow one of the ways below to access schedule conference screen:On the home screen, click on CONFERENCE button .On the home screen, click on APPLICATION button and select .Users will see the scheduled conferences (after the current time) in the schedule screen. Select oneconference entry to view details.
Firmware Version 1.0.0.XGVC3202 User GuidePage 66 of 117-------------------------------------------------------------------------------------------------------------------------------Note:Conferences that have been held in the past will not be displayed in the schedule screen.--------------------------------------------------------------------------------------------------------------------------------------------VIEW CONFERENCE DETAILSUsers could view scheduled conference details after the current time. Select one conference and press"OK" key on GVC3202 remote control to view conference details.Figure 31: GVC3202 Conference Details ScreenADD SCHEDULED CONFERENCEFollow the steps below to add a scheduled conference:1. On the home screen, select to access schedule screen.2. On GVC3202 remote control, press the yellow shortcut key to create a new conference.
Firmware Version 1.0.0.XGVC3202 User GuidePage 67 of 117Figure 32: GVC3202 Add Conference Screen3. Fill in conference name, members, start time, conference duration and etc.4. Press the yellow shortcut key on the remote control to save the scheduled conference.Table 16: GVC3202 Add Conference ParametersParametersDescriptionsTitleIt is used to set the conference name to identify this conference.MembersClick on button to access the Add Member screen. Users can add onemember or a group of members. Press the yellow key on the remote control to saveand go back to schedule screen. Up to 8 members can be added.Start TimeIt is used to configure the start time of the conference.End TimeIt is used to configure the end time of the conference.Reminder TimeIt is used to configure whether to remind users in advanced. A prompt dialog box willpop up on GVC3202 screen 10 minutes before the conference starts.Auto JoinConference forScheduledMembers withoutPIN CodeIt is used to configure whether PIN code is required when the scheduled membersjoin the conference. If enabled and the scheduled conference has PIN codeconfigured, the scheduled members will automatically answer the call without PINcode required.
Firmware Version 1.0.0.XGVC3202 User GuidePage 68 of 117PIN CodeConfigure PIN code for the conference. It can be number 0 – 9 and up to 10 digitscan be configured as PIN code.RepeatUsers could select repeat conditions for the scheduled conference. The repeatcondition options are:One-time eventDailyEvery Weekday (Mon-Fri)WeeklyMonthly (by week)Monthly (by day)YearlyCustomEDIT SCHEDULED CONFERENCEFollow the steps below to edit scheduled conference:1. Access conference schedule screen and select the conference entry users would like to edit.2. Press the blue shortcut key on GVC3202 remote control to access edit screen.3. Press the yellow shortcut key on the remote control to save changes, and go back to schedulescreen.RESCHEDULE CONFERENCE1. Access schedule screen and select the conference entry users would like to edit.2. Press the MENU key on GVC3202 remote control, and select "Reschedule" option.3. Set new conference start time in the pop out dialog box.4. Click on SAVE button to save changes. If users would like to cancel the changes, users could presson the remote control, or click on CANCEL button on the screen.DELETE SCHEDULED CONFERENCEFollow the steps below to delete the existing scheduled conference:1. Access schedule screen and select the conference entry users would like to delete.2. Press the MENU key on the remote control, and select "Delete".
Firmware Version 1.0.0.XGVC3202 User GuidePage 69 of 117VOICEMAILWhen there is a new voicemail, voice mail icon will show up as a notification in the status bar.Users could login the web UI->Settings->Account->General Settings to configure the access number forthe voicemail.Follow the steps below to access voicemail:1. Access the dial screen and input voicemail access number.2. Press on GVC3202 remote control, or click on button on the call screen to dial into thevoicemail box.3. Follow the Interactive Voice Response (IVR) for the message retrieval process.Users could also go to Home screen->Applications and click on "Voice Mail" to access the voicemail box.The number of new voicemail messages will be shown on the voice mail app icon as well. See figurebelow:Figure 33: GVC3202 Voice Mail Application
Firmware Version 1.0.0.XGVC3202 User GuidePage 70 of 117ADDITIONAL FUNCTIONSGVC REMOTE CLIENT APPLICATIONBesides using GVC3202 Bluetooth remote control in the package, users could also download theGrandstream GVC Remote Client application, and install it on an Android device. GVC3202 remotecontrol application is used via Bluetooth protocol. Follow the steps below to install the remote controlapplication:1. Download the GVC Remote app for GVC3202 from GS Market, and install it on your Android device.2. Open GVC Remote app on the Android device, and access settings screen.3. Select the GVC3202 device that users would like to connect to. Each discovered GVC3202 could bedistinguished by the last 6 digits of its MAC address.4. Pair GVC Remote app with GVC3202 via Bluetooth. Users might see prompt on GVC3202, andAndroid device to confirm the passcode during pairing and connection process.5. After pairing and connecting the remote control application, users can use the keys and options onthe Android device touch screen to control GVC3202.Figure 34: GVC3202 Remote Control Application on Android DeviceTap on button at the upper right corner to access settings screen as the left figure shows above.
Firmware Version 1.0.0.XGVC3202 User GuidePage 71 of 117Tap on button to go back to home screen as the figure in the middle shows above.Tap on button to bring up navigation panel and digital keyboard as the right figure shows above,tap on again to hide the keyboard.BLUE JEANSGVC3202 has built-in Blue Jeans access for users to dial Blue Jeans calls. Follow the steps below:1. On the LCD dial screen, press the blue shortcut key on GVC3202 remote control to switch call modefrom SIP Call to Blue Jeans Call.2. When the call mode shows Blue Jeans, input Blue Jeans conference ID and conference password.3. Press on the remote control or click on button on the screen to dial out.For more information about how to use Blue Jeans on GVC3202, please refer to the link below:http://www.grandstream.com/products/gvc/documents/GVC3202_BlueJeans_application_note.pdf
Firmware Version 1.0.0.XGVC3202 User GuidePage 72 of 117APPLICATIONSGVC3202 provides built-in applications such as Contacts, Call History, File Manager, Browser and etc.Users could also download the apps from GS market or Google Play Store to install on GVC3202.CONTACTSGVC3202 Contacts app helps users to easily store and manage phone numbers and contacts information.Users can add contacts on GVC3202 or import contacts from external devices as well as download froma server.On GVC3202 home screen, click on Contacts icon , or go to Applications, and select to accesscontacts app.Figure 35: GVC3202 Contacts ScreenAllIt is used to display all contacts.GroupsIt is used to view groups. Select one group to view group details.Call
Firmware Version 1.0.0.XGVC3202 User GuidePage 73 of 117Select the contact, and press on GVC3202 remote control or click on button to dialthe contact users would like to call.DeletePress the red shortcut key on the remote control to delete contacts.EditPress the yellow shortcut key on the remote control to edit contacts.AddPress the blue shortcut key on the remote control to access New Contact screen, fill in contactinformation and press the yellow shortcut key on the remote control to save it.MenuPress on the remote control to access menu to edit/add/delete/export/import/download contacts.Contact DetailsSelect one contact and press "OK" key on the remote control to view contact details.ADD CONTACTADD SINGLE CONTACTFollow the steps below to add one single contact:1. Press the blue shortcut key on GVC3202 remote control to access New Contact screen.Figure 36: GVC3202 Add New Contact Screen2. Enter the contact information.3. Press the red shortcut key to add more fields.4. Press the yellow shortcut key to save the contact information.Users could press the red shortcut key to add more contact information.
Firmware Version 1.0.0.XGVC3202 User GuidePage 74 of 117BATCH IMPORT CONTACTSImport function allows users to batch import contacts. The phonebook with compatible format needs to besaved to the storage devices like SD card/USB flash drive and plugged into GVC3202.1. Press the MENU key on Contacts screen, and select "Import" to access Import Contacts screen.Figure 37: GVC3202 Import Contacts Screen2. Configure parameters and select the path to save the imported file.3. Press the yellow shortcut key to save the contact information.Table 17: GVC3202 Import Contacts ParametersParametersDescriptionsClear The Old ListIf it is enabled, the previous contact records will be deleted when a new phonebookfile is loaded into the device. If it is disabled, both the old contacts and new contactswill be kept in GVC3202.Replace DuplicateEntriesIf it is enabled, when the phonebook file is imported to the device, the duplicatedentries will be removed. If it is disabled, both the old contacts and new contacts willbe kept in GVC3202.File EncodingSelect the encoding format for XML contact file.File TypeSelect the file format for phonebook file import. The device supports xml, csv andvcard format.
Firmware Version 1.0.0.XGVC3202 User GuidePage 75 of 117Select The FileSelect file from storage device plugged into GVC3202.DOWNLOAD CONTACTGVC3202 supports downloading phonebook from the file server to batch add contacts. The default filename that GVC3202 looks for is "phonebook.xml". The phonebook XML file should be placed under thefile server directory for GVC3202 to retrieve. GVC3202 supports vcard/xml/csv file format.1. On the Contacts screen, tap on the MENU key and select "Download" to bring up the DownloadContacts screen.Figure 38: GVC3202 Download Contacts Screen2. Configure parameters and select the path to save the file.3. Press the red shortcut key to download the file.Table 18: GVC3202 Download Contacts ParametersParametersDescriptionsClear The Old ListIf it is enabled, the previous contact records will be deleted when a new phonebookfile is loaded into the device. If it is disabled, both the old contacts and new contactswill be kept in GVC3202.
Firmware Version 1.0.0.XGVC3202 User GuidePage 76 of 117Replace DuplicateEntriesIf it is enabled, when the phonebook file is imported to GVC3202, the duplicatedentries will be removed. If it is disabled, both the old contacts and new contacts willbe kept in GVC3202.Download ModeSelect the phonebook download mode from TFTP, HTTP or HTTPS.File EncodingSelect the encoding format for the XML contact file.Time IntervalsConfigure the time interval to download XML contact file.HTTP/HTTPSUsernameConfigure the HTTP/HTTPS username for phone book downloading if it’s requiredby the server.HTTP/HTTPSPasswordConfigure the HTTP/HTTPS password for phone book downloading if it’s requiredby the server.Download ServerFill in the server URL or IP address to download the XML contact file to the device.SEARCH CONTACTSIn the Contacts app, users could input keyword to search in the dialog. GVC3202 will display contactsautomatically which is related to the search keyword. Fuzzy search and precise search are bothsupported.MANAGE CONTACTSDELETE CONTACT1. Access Contacts screen and select the contact users would like to delete.2. Tap on and select "Delete" option to delete contact.BATCH REMOVE CONTACTSTo delete more than one contacts,1. Select "Batch Remove" option.2. Select the checkbox for the contacts to be deleted, and press the red shortcut key on GVC3202remote control to delete them. Users could also press the yellow shortcut key on the remote control toselect all contacts at once.
Firmware Version 1.0.0.XGVC3202 User GuidePage 77 of 117EXPORT CONTACTSGVC3202 supports exporting phonebook as vcard/xml/csv files, and save the files to other externalstorage devices.1. Press the MENU key on Contacts screen to bring up the Export Contacts screen.Figure 39: GVC3202 Export Contacts Screen2. Configure parameters as shown in table below and select the directory to save the exported file.3. Press the yellow shortcut key to export the file.Table 19: GVC3202 Export Contacts ParametersParametersDescriptionsFile EncodingSelect the encoding format for XML contact file.File TypeSelect the file format for phonebook file export. The device supports xml, csv, andvcard.Choose DirectorySelect directory to save file.GROUPSUsers could divide contacts into different groups with specific names. Select one group entry and press"OK" key to view group details.
Firmware Version 1.0.0.XGVC3202 User GuidePage 78 of 117Figure 40: GVC3202 Groups ScreenCallPress on GVC3202 remote control to call the first 8 members in a group to initiate a conference.Rename (red shortcut key)It is used to rename a group.Delete (yellow shortcut key)It is used to delete a group.Add (blue shortcut key)It is used to add a group.ADD NEW GROUP1. Select Groups tab in Contacts screen.2. Press the blue shortcut key on GVC3202 remote control to bring up the screen below:
Firmware Version 1.0.0.XGVC3202 User GuidePage 79 of 117Figure 41: GVC3202 Add Group Screen3. Input a group name and tap on "OK" to add a new group.4. Go to Contacts Screen to find the group you just added and access it.5. Press the red shortcut key on the remote control to access Groups editing screen.6. Select the contacts users would to add to this group.7. Press the blue shortcut key on GVC3202 remote control to save the operations.DELETE GROUPFollow the steps below to delete groups.1. Select Groups on Contacts screen.2. Select the group users would like to delete.3. Press the yellow shortcut key to bring up the dialog box.4. Press "OK" key to delete.LDAP CONTACTSLDAP contacts application can be accessed in GVC3202 display device LCD->Applications->LDAPContacts. It helps users access and manage the contacts at ease.Here is the main interface of LDAP contacts.
Firmware Version 1.0.0.XGVC3202 User GuidePage 80 of 117Figure 42: LDAP Contacts InterfaceLDAP SETTINGSBefore starting using LDAP on GVC3202, the users must configure the LDAP settings first. Press theBlue shortcut key on the GVC3202 remote control to access LDAP settings, or the users can configure itunder GVC3202 web UI->Contacts->LDAP page.Table 20: GVC3202 LDAP Settings ParametersConnection ModeIt is used to select which protocol will be used for LDAP searching,LDAP or LDAPS.Server AddressIt is used to configure the URI of the LDAP (Lightweight DirectoryAccess Protocol) server.PortIt is used to configure the LDAP server port. The default LDAP portnumber is 389.Base DNIt is used to configure the LDAP search base. This is the location in thedirectory where the search is requested to begin.Example:dc=grandstream, dc=comou=Boston, dc=grandstream, dc=comUser NameIt is used to configure the bind "Username" for querying LDAP servers.Some LDAP servers allow anonymous binds in which case the settingcan be left blank.
Firmware Version 1.0.0.XGVC3202 User GuidePage 81 of 117PasswordIt is used to configure the bind "Password" for querying LDAP servers.The field can be left blank if the LDAP server allows anonymous binds.LDAP Name AttributesIt is used to configure the "name" attributes of each record which arereturned in the LDAP search result. This field allows the users toconfigure multiple space separated name attributes.Example:gncn sn descriptionLDAP Number AttributesIt is used to configure the "number" attributes of each record which arereturned in the LDAP search result. This field allows the users toconfigure multiple space separated number attributes.Example:telephoneNumbertelephoneNumber MobileLDAP Mail AttributesIt is used to configure the "mail" attributes of the each record which arereturned in the LDAP search result.Example:mailLDAP Name FilterIt is used to configure the filter used for name lookups.Examples:(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" fieldstarting with the entered prefix;(!(sn=%)) returns all the records which do not have the "sn" fieldstartingwith the entered prefix;(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn"field starting with the entered prefix and "telephoneNumber" field set.LDAP Number FilterIt is used to configure the filter used for number lookups.Examples:(|(telephoneNumber=%)(Mobile=%) returns all records which has the"telephoneNumber" or "Mobile" field starting with the entered prefix;(&(telephoneNumber=%) (cn=*)) returns all the records with the"telephoneNumber" field starting with the entered prefix and "cn" fieldset.LDAP Mail FilterIt is used to configure the filter used for mail lookups.Example:(mail=%)LDAP Displaying NameAttributesIt is used to configure the entry information to be shown on phone'sLCD. Up to 3 fields can be displayed.Example:%cn %sn %telephoneNumber
Firmware Version 1.0.0.XGVC3202 User GuidePage 82 of 117Max HitsIt is used to configure the maximum number of results to be returnedby the LDAP server. If set to 0, server will return all search results. Thedefault setting is 50.Search Timeout (ms)It is used to configure the interval (in seconds) for the server toprocess the request and client waits for server to return. The defaultsetting is 4000 seconds.LDAP Lookup When DialingIt is used to set if allow the phone system to do the LDAP numbersearching when making outgoing calls. The default setting is "No".Search LDAP For IncomingCallIt is used to set if allow the phone system to do LDAP numbersearching for incoming calls. The default setting is "No".Here is an example configuration on GVC3202 LDAP settings in web UI. The LDAP server is the built-inLDAP server in Grandstream UCM61xx.
Firmware Version 1.0.0.XGVC3202 User GuidePage 83 of 117Figure 43: LDAP Settings Example in Web UI
Firmware Version 1.0.0.XGVC3202 User GuidePage 84 of 117SEARCH LDAP CONTACTSAfter configuring LDAP settings, the users could search contacts in LDAP Contacts main interface. In thefollowing example, the users could enter number or name in the Search field. The LDAP result will bedisplayed dynamically when the key word is entered.Figure 44: Search LDAP ContactsIf the user presses the Green Call button on the GVC3202 remote control, the GVC3202 will initiate acall to this contact.ADD SEARCH RESULT INTO LOCAL CONTACTSAfter performing LDAP search, the users could select to add the result into GVC3202 local contacts.Add to LocalOn the search result screen, move the selection to the contact, then press the red shortcut key on theGVC3202 remote control to add single search result to local contacts. Click on OK to confirm Add toLocal.
Firmware Version 1.0.0.XGVC3202 User GuidePage 85 of 117Figure 45: Add LDAP Search Result to Local ContactsBatch AddPress the yellow shortcut key on the GVC3202 remote control, then select the checkbox for multiplesearch results to be added into local contacts. Press the yellow shortcut key again and the followingprompt will pop up. Click on OK to confirm Batch Add.Figure 46: Batch Add LDAP Search Results to Local Contacts
Firmware Version 1.0.0.XGVC3202 User GuidePage 86 of 117CALL HISTORYCall History provides users access to phone's recent call records. Users can view all records, or selectdifferent categories for incoming calls, outgoing calls, missed call and conference.To access Call History, go to Home screen->APPLICATIONS->select .Figure 47: GVC3202 Call History ScreenClick on a record in the call history and press to dial out this number directly. Press "OK" key onGVC3202 remote control to view call details for this number.
Firmware Version 1.0.0.XGVC3202 User GuidePage 87 of 117Figure 48: GVC3202 Call History Details--------------------------------------------------------------------------------------------------------------------------------------------Note:Call history displays all Blue Jeans conference call histories as well. Press "OK" key or to dial outdirectly, and there is no need to input the password again. However, if the conference does not exist orthe password has been changed, the re-dial will fail.--------------------------------------------------------------------------------------------------------------------------------------------ADD CONTACT FROM CALL HISTORY1. Access Call History screen.2. Select one call history entry.3. Press the blue shortcut key to bring up the dialog box.4. Confirm to add the contacts.
Firmware Version 1.0.0.XGVC3202 User GuidePage 88 of 117Figure 49: GVC3202 Add Contact Screen5. Select existing contact or press the blue shortcut key on GVC3202 remote control to access editscreen.6. Fill in contact information and press the yellow shortcut key on the remote control to save the contact.DELETE CALL HISTORY1. Select the call history entry.2. Press the yellow shortcut key on GVC3202 remote control to bring up the dialog box.3. Confirm to delete.CONFERENCE SCHEDULE VIA CALL HISTORY1. Select one call history entry users would like to add to scheduled conference.2. Press the blue shortcut key on GVC3202 remote control to access schedule screen.3. Fill in information and press the yellow shortcut to save.FILE MANAGERFile Manager allows users to delete, move, copy, paste, send, rename files (including files on storagedevice such as USB flash drive and SD card), and query file properties on GVC3202.
Firmware Version 1.0.0.XGVC3202 User GuidePage 89 of 117COPY FILETo copy the file from GVC3202 to USB/SD storage device:1. Insert USB/SD storage device into USB port on GVC3202. It will take a few seconds for GVC3202 toprepare the connection.2. The USB storage icon will show up on the status bar.3. Go to Home screen->Applications->File Manager.4. Open the target folder.5. Press the yellow shortcut key and select the file.6. Press the blue shortcut key to copy file and press to go back to the upper level directory.7. Select target storage device and go to the directory where the file will be pasted to.8. Press the yellow shortcut key to paste the file.Users can also select file and press the blue shortcut key to copy one single file or folder.SEND FILE1. Go to Home screen->Applications->File Manager.2. Open the target folder.3. Press the yellow shortcut key and select the file.4. Press MENU key on GVC3202 remote control and select "Send" option.5. Select target location and press "OK" key on GVC3202 remote control to send file. If users need tosend the file via Bluetooth, enable and connect Bluetooth device first. Otherwise, the interface will beredirected to the corresponding setting page to configure.Users can also select file and press the MENU key to send one single file or folder.DELETE FILE1. Go to Home screen->Applications->File Manager.2. Open the target folder.3. Press the yellow shortcut key and select the file.4. Press the red shortcut key.5. A dialog will pop out for users to confirm whether to delete the file or not.6. Press "OK" key to delete the file successfully.Users can also select file and press the red shortcut key to delete one single file or folder.
Firmware Version 1.0.0.XGVC3202 User GuidePage 90 of 117RENAME FILE1. Go to Home screen->Applications->File Manager.2. Open the target folder.3. Press the yellow shortcut key and select the file.4. Press MENU key on GVC3202 remote control and select "Rename".5. Input the new file name in the pop out dialog and press "OK" key to save.Press on GVC3202 remote control to cancel the operation.RECORDINGGVC3202 recording application is used for the storage of call recording files in video conferencing. Userscan play, export, lock/unlock, send, rename or delete these recordings and etc. The recording screen isas shown below:Figure 50: GVC3202 Recording ScreenPress "OK" key to play recording.Press the red shortcut key to delete the chosen recording file.Press the yellow shortcut key to export the recording files to the external storage device.Press the MENU key to make other operations to recording files like export, rename, and lock/unlock.
Firmware Version 1.0.0.XGVC3202 User GuidePage 91 of 117--------------------------------------------------------------------------------------------------------------------------------------------Note:The locked files can't be deleted or overwritten, and cannot be shown in the third party application, butcan be viewed in GVC3202 video application.--------------------------------------------------------------------------------------------------------------------------------------------BACKUPBACKUP DATAGVC3202 BACKUP application is used to back up data or import backup files to restore data. It can beaccessed from Home screen->Applications->Backup. The default screen will list available backup files (ifany) and backup options.Figure 51: GVC3202 Backup AppGVC3202 supports manual backup and automatic backup:Press the red shortcut key on the remote control to create new backup manually. The user willselect data and press the blue shortcut key to start backup.Press the yellow shortcut key on the remote control to access automatic backup. Then configure
Firmware Version 1.0.0.XGVC3202 User GuidePage 92 of 117each parameter for automatic backup.Figure 52: GVC3202 Automatic Backup ScreenRESTORE BACKUP DATASelect one backup data and press "OK" key to access restore screen, select data and press the blueshortcut key to restore the backup data.Figure 53: GVC3202 Restore Backup Data Screen
Firmware Version 1.0.0.XGVC3202 User GuidePage 93 of 117SET BACKUP PATHPress the MENU key and select "Settings" on backup screen to access settings screen, set backup pathand go back to save automatically.--------------------------------------------------------------------------------------------------------------------------------------------Note:Insert SD card or USB flash drive to the GVC3202 before configuring backup path.--------------------------------------------------------------------------------------------------------------------------------------------DIAGNOSISWhen troubleshooting GVC3202, users could go to GVC3202 home screen->Applications->Diagnosis. Tap on the option and follow the instructions on each function to perform Camera Test, RemoteControl Key Test, Bulid-in Speaker Test and etc. During the test, users could press the BACK key orfollow the prompt to exit the test.Figure 54: GVC3202 Diagnosis Screen
Firmware Version 1.0.0.XGVC3202 User GuidePage 94 of 117BROWSERUsers could browse web page, view news and watch video via the built-in GVC3202 Browser. On homescreen, select Application->Browser .Slide up or down with slide gesture to scroll the screen.Zoom in/out the page via zoom gesture.Press the MENU key to open the menu bar for more operations.CUSTOM APP ON HOME SCREENUsers could add one app to the home screen for easy access. GVC3202 only supports custom one appon home screen. The new app will overwrite the older one.On the Home screen, click on "Custom Home App" and select one app. Press "OK" key to confirm. Thesystem will go back to Home screen automatically and users could find the app has already been added.To remove or change the Custom Home App, go to LCD Home screen->Applications. Click on andselect the option to modify custom app. Users could de-select the existing custom app, or change to adifferent app.UNINSTALL APPLICATIONThe applications (except the system applications) on GVC3202 can be uninstalled. Go to LCD Homescreen->Applications, click on and select "Uninstall Mode". Users will see the apps that can bedeleted shown with icon. Select and confirm the uninstallation.Once done, Press on the remote control, or press to go back to normal mode.
Firmware Version 1.0.0.XGVC3202 User GuidePage 95 of 117GS MARKETGVC3202 provides access to apps directly via built-in GS market. Users could download the apps fromthe market and install to GVC3202.SEARCH APPSOn GVC3202 Home screen, click on Applications->GS Market . Users could view the apps bycategory, or input key words and click on SEARCH icon to search the app.Figure 55: GVC3202 GS MarketDOWNLOAD AND INSTALL APPSUsers could see that if the app has been installed or downloaded by pressing the blue shortcut key.Press MENU key to view the downloaded apps and installed apps.Users could press the blue shortcut key on GVC3202 remote control to cancel download in process.The installing process will be started automatically after downloading the app.Go to Installed screen to view the installed apps, or press the blue shortcut key on the remote controlto uninstall the downloaded apps.
Firmware Version 1.0.0.XGVC3202 User GuidePage 96 of 117UPDATE APPSGVC3202 will detect to update automatically if there is new version available for the installed apps whenthe network connection is normal. Users can view the relevant information, and update apps on theInstalled screen.
Firmware Version 1.0.0.XGVC3202 User GuidePage 97 of 117IPVIDEOTALKThe GVC3202 has a built-in IPVideoTalk account that requires the user to activate it before using it. TheIPVideoTalk application provides an interface for the user to manage this service on the GVC3202, e.g.,view enterprise directory, check and reply notices from IPVideoTalk server as well as change IPVideoTalksettings. The user can access IPVideoTalk application from LCD->Applications->IPVideoTalk .Figure 56: GVC3202 IPVideoTalk ApplicationENTERPRISE DIRECTORYThe Enterprise Directory is managed centrally in the server side. Users can access it by selecting“Enterprise Directory”.
Firmware Version 1.0.0.XGVC3202 User GuidePage 98 of 117Figure 57: IPVideoTalk Application->Enterprise DirectoryIn the Enterprise Directory, the users can view account status: online - , offline - .Select an entry in the directory and press the Green Call button on the GVC3202 remote controlto call this contact.Press the red shortcut key on the GVC3202 remote control to refresh the directory.Press the yellow shortcut key on the GVC3202 remote control to search contacts in the directory.Press the blue shortcut key on the GVC3202 remote control to select entries and make a batch call tomultiple contacts in the directory.
Firmware Version 1.0.0.XGVC3202 User GuidePage 99 of 117Figure 58: IPVideoTalk Application->Enterprise Directory: Batch CallNOTICESIn the IPVideoTalk application, any incoming messages from the server side will be displayed in “Notices”.In the following figure, “2” indicates the number of new message and “3” indicates the number of totalmessages.Figure 59: IPVideoTalk Application->NoticesClick on “Notices” to access the messages. Use the navigations keys/OK keys on the GVC3202 remote
Firmware Version 1.0.0.XGVC3202 User GuidePage 100 of 117control to select and read the messages. For the messages that requires user’s reply, a prompt will popup for the users to make a selection.Figure 60: IPVideoTalk Application->Notices: Message PromptIf there are new incoming messages for the IPVideoTalk account, users will see indicator icon onthe top status bar. Also on the upper right corner of the IPVideoTalk application icon in Application menu,users will see the number of new messages displayed.Figure 61: Message Indicator for IPVideoTalk Application
Firmware Version 1.0.0.XGVC3202 User GuidePage 101 of 117SETTINGSIn the IPVideoTalk application, click on “Settings” to configure “Account Active” and “Display Name” forthe IPVideoTalk account on GVC3202.Figure 62: IPVideoTalk Account Settings
Firmware Version 1.0.0.XGVC3202 User GuidePage 102 of 117GVC3202 WEB UI FEATURESGVC3202 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTMLpages allow users to configure the application device through a Web browser such as Mozilla Firefox,Google Chrome and etc.ACCESSING GVC3202 WEB GUIThe IP addressof GVC3202 displays on OLED display screen on the front panel.To access GVC3202 Web GUI:1. Connect the computer to the same network as GVC3202.2. Make sure GVC3202 is turned on and shows its IP address on OLED display screen.3. Open a Web browser on your computer.4. Enter GVC3202’s IP address in the address bar of the browser, e.g.: http://192.168.124.111.5. Enter the administrator’s login and password to access the Web Configuration Menu. The defaultusername and password are: admin, admin; you can set language to English or Chinese in the drop-down menu of language.Figure 63: GVC3202 Web GUI - Login
Firmware Version 1.0.0.XGVC3202 User GuidePage 103 of 1176. Click "Login" to access the configurations on web UI.SAVING CHANGESWhen changing any setting on GVC3202 web UI, users need to submit them by pressing the SAVEbutton on the bottom of the page, and then, click the Apply button on the top of the page to apply theconfiguration changes. For those options with next to it on the Web page, users have to rebootGVC3202 to take effect.DEFINITIONSThis section describes the 6 options on GVC3202 Web GUI. Please view Settings, Maintenance andStatus specifications in Administration Guide.CallUsers could start video conference and control conference from Web GUI.ContactsContacts, Schedule, Call HistoryDevice ControlVideo Control, Audio ControlSettingsSIP Account, IPVideoTalk account, Blue Jeans account, Network Settings, Peripheral, Call Features,General Settings, and Security SettingsMaintenanceUpgrade, Recording, Time & Language, Troubleshooting, RebootStatusAccount Status, Peripheral Status, Network Status, System Info and Remote ControlUsers can log in as an administrator or a normal user. The following table shows the web pagesaccessible by normal user and administrator. It is recommended to change the default password for userand administrator after login for the first time.
Firmware Version 1.0.0.XGVC3202 User GuidePage 104 of 117Table 21: GVC3202 Web AccessUser TypeUsernameDefault PasswordAccessible Web PagesNormal Useruser123CallContactsDevice ControlStatusSettings: Network Settings, Peripheral, SecuritySettingsMaintenance: Recording, Time & Language,TroubleshootingAdministratoradminadminAll pagesTOOLBARThe web UI tool bar is on the upper right corner of the web UI page.Figure 64: GVC3202 Web UI Tool BarDNDIt is used to turn on/off DND mode. Once it is enabled, the DND text will turn into red and all incomingcalls will be rejected.Remote ControlClick to bring up virtual remote control panel.EnglishSelect the display language for the web UI.LogoutLog out from the web UI.CALL PAGEGVC3202 Web UI call page is shown below. Users could make calls and initiate conference from Web UI.
Firmware Version 1.0.0.XGVC3202 User GuidePage 105 of 117Figure 65: GVC3202 Web UI - CallMAKING A CALLEnter phone number in input box, and select call mode, tap on button to dial out; or, select onecall history entry in the list below and click on to dial out.CONFERENCE CONTROLWhen making a new call, initiating a conference or receiving an incoming call, the conference screen willpop up as shown below.
Firmware Version 1.0.0.XGVC3202 User GuidePage 106 of 117Figure 66: GVC3202 Web UI - Conference StatusClick on the icon for “Conference Control”, users will see a list of control icons on the bottom which arealso available in LCD call screen.
Firmware Version 1.0.0.XGVC3202 User GuidePage 107 of 117Figure 67: GVC3202 Web UI - Conference ControlCONTACTS PAGEThis page lists Contacts, Schedule and Call History.CONTACTSUsers could search/add/delete/edit contacts on web page. The operations will be synchronized and canbe viewed from LCD as well. The web UI contacts page is as shown below.
Firmware Version 1.0.0.XGVC3202 User GuidePage 108 of 117Figure 68: GVC3202 Web UI - ContactsClick on next to the contact to dial the contact.Click on “More” to open more options such as export, import and download contact.Select "Import" option and users will find import screen on the right. Refer to chapter BATCHIMPORT CONTACTS for more details.Select "Export" option and users will find export screen on the right. Refer to chapter EXPORTCONTACTS for more details.Select "Download" option and users will find download screen on the right. Refer to chapterDOWNLOAD CONTACT for more details.Click on and users will find Add Contact screen on the right. Fill in contact information andsave.Click on and users will find Edit Contact screen on the right. Edit contact information andsave.Click on the checkbox for “Delete” and users can select the contacts to delete from GVC3202.
Firmware Version 1.0.0.XGVC3202 User GuidePage 109 of 117GROUPSGVC3202 supports up 9-way video conference, including the GVC3202 itself. If there are more than 8conference members, only the first 8 members in the group will be dialed.Figure 69: GVC3202 Web UI - GroupsClick on next to the group to call the contacts in the group.Click on and users will find Add Group screen on the right. Select group members fromexisting contacts and save.Click on and users will find Edit Group screen on the right. Edit Group information andsave.Click on the checkbox for “Delete” and users can select the groups to delete from GVC3202.
Firmware Version 1.0.0.XGVC3202 User GuidePage 110 of 117SCHEDULEConference can be scheduled, edited and deleted from web UI. See figure below. Please refer to chapterSCHEDULE for more details for each option.Figure 70: GVC3202 Web Page - ScheduleClick on and users will find Add Schedule screen on the right. Click on “Save” afterconfiguring the schedule.Click on and users will find Edit Schedule screen on the right. Click on “Save” after editingthe schedule.Click on the checkbox for “Delete” and users can select the schedules to delete from GVC3202.Move the cursor to the scheduled conference where the scheduled time is displayed, icon willappear for the user to dial out immediately.CALL HISTORYFrom web UI, users could also access Call history, which is synchronized with the call history from LCD.
Firmware Version 1.0.0.XGVC3202 User GuidePage 111 of 117Figure 71: GVC3202 Web UI - Call HistoryThe call history details will be displayed on the right side when there is one entry selected. Users can alsomove the cursor to the call history time to add this call to schedule by clicking on , or dial outimmediately by clicking on .DEVICE CONTROL PAGEVIDEO CONTROLUsers could add preset and manipulate PTZ control on this page.Move the cursor to one configured preset to preview preset.Click one preset to apply the preset.Click the un-configured preset, and adjust via the PTZ control panel on the right, then save the
Firmware Version 1.0.0.XGVC3202 User GuidePage 112 of 117configurations.Figure 72: GVC3202 Web UI - Video ControlAUDIO CONTROLTable 22: GVC3202 Web UI - Audio Control ParametersParametersDescriptionsRingtone VolumeUsers can slide left or right to adjust ringtone volume.Media VolumeUsers can slide left or right to adjust media volume.Device RingtoneSelect device ringtone from the dropdown list.NotificationRingtoneSelect device notification ringtone from the dropdown list.
Firmware Version 1.0.0.XGVC3202 User GuidePage 113 of 117Audio DeviceSelect the audio device that the GVC3202 will use for audio input and output duringcall or playing media. The options are “Auto”, “Bluetooth”, “USB” and “HDMI”.AutoGVC3202 will automatically detect whether any USB, Bluetooth or HDMIdevices are connected. If only one of them is connected, it will be used as theaudio device. If two or three are connected, the priority is“Bluetooth”>”USB”>”HDMI”.BluetoothThe Bluetooth audio device will be used for audio input and output.USBThe USB audio device will be used for audio input and output.HDMIThe audio input comes from the built-in MIC in GVC3202 and the audio outputcomes from HDMI.The default settings is "Auto".Call ProgressTones:Ring Back ToneBusy ToneReorder ToneConfirmation ToneCall-waiting ToneUsing these settings, users can configure ring or tone frequencies based onparameters from the local telecom provider. By default, they are set to the NorthAmerican standard.Frequencies should be configured with known values to avoid uncomfortable highpitch sounds.Syntax: f1=val, f2=val [,c=on1/off1[-on2/off2[-on3/off3]]];(Frequencies are in Hz and cadence on and off are in 10ms)ON is the period of ringing ("On time" in ‘ms’) while OFF is the period of silence. Inorder to set a continuous ring, OFF should be zero. Otherwise, it will ring ON ms anda pause of OFF ms and then repeat the pattern. Up to three cadences aresupported.Ring Back Tone:Users can configure ring back tone which is the tone the caller will hear before thecallee answers the call. The default value: f1=440@-19,f2=480@-19,c=2000/4000;Busy Tone:Users can configure busy tone which will be heard if the callee is busy or on DND.The default value: f1=480@-24,f2=620@-24,c=500/500;Reorder Tone:Users can configure reorder tone which will be heard when the call fails to beestablished such as wrong account number is dialed, or the call is timed out. Thedefault value: f1=480@-24,f2=620@-24,c=250/250;
Firmware Version 1.0.0.XGVC3202 User GuidePage 114 of 117Confirmation Tone:Users can configure confirmation tone which will be heard when the callee enablescall recording function or when the SIP account fails to register. The default value:f1=350@-11,f2=440@-11,c=100/100-100/100-100/100.Call Waiting Tone:Users can configure call waiting tone when there is another incoming call during thecall. The default value: f1=440@-13,c=300/2000-300/2000-0/0.Call-Waiting ToneGainThis configures the call-waiting tone gain. By default, they are set to the NorthAmerican standard. Users could select "Low", "Medium" or "High". The defaultsetting is "Low".Ring CadenceConfigure the default ring cadence for the ring back tone. The default setting isc=2000/4000;
Firmware Version 1.0.0.XGVC3202 User GuidePage 115 of 117FACTORY RESETUsers could reset GVC3202 to factory settings via the following ways: Reset via local GUI, via Web page,via the reset hole on the back panel of GVC3202. Factory reset will delete configuration info and sysloginfo.--------------------------------------------------------------------------------------------------------------------------------------------Warning:1. Factory reset will erase all GVC3202 configuration information. Please back up all settings or printuseful information before making the following operations. If users lose all parameters or records,Grandstream will not take responsibility for the damage or loss.2. After factory reset, the remote control will not be paired to GVC3202 anymore. Please go toGVC3202 LCD settings->Network->Bluetooth, select the menu buttons on the upper right and click"Search New Devices". GVC3202 remote control “GS-RCU” with last 4 digits of the remote controlMAC address will show in the available device list. Select it to start pairing process on GVC3202,immediately followed by pressing OK+5 keys on the remote control at the same time. The remotecontrol will be paired and connected to GVC3202 again.--------------------------------------------------------------------------------------------------------------------------------------------RESET VIA LCDGo to GVC3202 LCD idle screen->Settings->Maintenance->Factory Reset, click on the "Reset" button tobring up the prompt box as shown below. Click "OK" to reboot the device and restore factory settings.Figure 73: Factory Reset via LCD
Firmware Version 1.0.0.XGVC3202 User GuidePage 116 of 117RESET VIA WEB UI1. Log in GVC3202 Web UI->Maintenance->Upgrade, the "Factory Reset" option is on the bottom ofthe page.Figure 74: GVC3202 Web UI - Factory Reset2. Click the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device,and restore factory settings.Figure 75: GVC3202 Web UI - Factory Reset ConfirmationRESET VIA RESET HOLEThere is a Reset hole on the back panel of GVC3202, use a small pin to hold against the Reset hole formore than 10 seconds to restore factory settings.
Firmware Version 1.0.0.XGVC3202 User GuidePage 117 of 117EXPERIENCING GVC3202Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmwarereleases, additional features, FAQs, documentation and news on new products.We encourage you to browse our product related documentation, FAQs and User and Developer Forumfor answers to your general questions. If you have purchased our products through a GrandstreamCertified Partner or Reseller, please contact them directly for immediate support.Our technical support staff is trained and ready to answer all of your questions. Contact a technicalsupport member or submit a trouble ticket online to receive in-depth support.Thank you again for purchasing Grandstream Video Conferencing System, it will be sure to bringconvenience and color to both your business and personal life.--------------------------------------------------------------------------------------------------------------------------------------------* Android is a trademark of Google Inc.* Skype and Skype for Business are Registered Trademarks of Microsoft Corporation.HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks orregistered trademarks of HDMI Licensing LLC in the United States and other countries.--------------------------------------------------------------------------------------------------------------------------------------------
FCC&EU Compliance: The device complies with EU EMF Directive 1999/519/EC can be used in the European Community. “ Hereby, (Grandstream Networks, Inc.), declares that this device (Model:GVC3202 ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.” This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note :This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules
Radiation Exposure Statement: The transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment complies with the FCC&CE RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. ※※※ END of User’s Manual ※※※

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