Google GFHD254 4K wireless TV box User Manual 3

Google Inc 4K wireless TV box Users Manual 3

Users Manual 3

Welcome to Google FiberWelcome to Google FiberWelcome to Google Fiber
Google Fiber starts with a connection that's up to 1,000 megabits per second. Super fast downloads. 150+ TV channels. A DVR that can record up to 8 shows at once. And enough bandwidth for everyone at home—and their devices. We can’t wait to see what you’ll do with Fiber.Welcome to Google FiberGoogle Fiber starts with a connection that's up to 1,000 megabits per second. Super fast downloads. 150+ TV channels. A DVR that can record up to 8 shows at once. And enough bandwidth for everyone at home—and their devices. We can’t wait to see what you’ll do with Fiber.Welcome to Google FiberWelcome to Google Fiber
Set yourself up for speedYour Network Box is designed to deliver super fast Internet and should be placed in an environment that will keep it happy and humming.Keep your Network Box:Wired speeds will be faster than Wi-Fi speeds. To get the fastest connection, connect your device to your network device with an Ethernet cable and make sure your computer is equipped with a gigabit-capable network card.Want to see how fast you’re going? It’s easy to run a speed test. 1. Sign in to My Fiber at fi ber.google.com and select the Network tab.2. Click the Speed Test link at the bottom of the page.For more information, visit support.google.com/fi ber and search for "get the fastest Internet speed."1TIP• In a central location in your home.• Off the floor and away from walls and metal objects.• Clear of items placed directly next to or stacked on top of it.• Easily accessible to connect to your wired devices.For information about your hardware devices, visit google.com/fi ber/devicesWired speeds will be faster than Wi-Fi speeds. To get the fastest connection, connect your device to your network device with an Ethernet cable and make sure your computer is equipped with a gigabit-capable network card.Want to see how fast you’re going? It’s easy to run a speed test. 1. Sign in to My Fiber at fi ber.google.comfi ber.google.com and select the Network tab.Network tab.Network2. Click the Speed Test link at the bottom of the page.For information about your hardware devices, visit google.com/fi ber/devicesFor information about your hardware devices, visit google.com/fi ber/devicesSet yourself up for speedSet yourself up for speedYour Network Box is designed to deliver super fast Internet and should be placed in an environment that will keep it happy and humming.Keep your Network Box:For more information, visit support.google.com/fi ber and search for "get the fastest Internet speed."For more information, visit support.google.com/fi ber and search for "get the fastest Internet speed."11TIPTIP• In a central location in your home.• Off the floor and away from walls and metal objects.• Clear of items placed directly next to or stacked on top of it.• Easily accessible to connect to your wired devices.
Go wirelessConnect to Google Fiber throughout your home with your wireless network. While a wired connection can provide near gigabit speeds, wireless speeds vary depending on your equipment and home set up. Here are some tips to get the most out of your Wi-Fi.• Reduce the number of items placed directly next to or stacked on top of your Network Box.• Stay within range of your Network Box. The closer you are, the better the signal, resulting in faster speeds.• Watch out for interference from other wireless devices like microwaves, baby monitors and cordless phones.• Use a wireless device with an up-to-date 802.11n network adapter with the latest driver.**Search our Help Center for "802.11n" to fi nd out what wireless protocol your device is using, and "driver updates" to check for any wireless driver updates.2TIPFor more information about wireless speeds, visit support.google.com/fi ber and search for "All About Wi-Fi."We recommend you write your network name and password on this Wi-Fi sticker and place it on your Network Box.For more information about wireless speeds, visit support.google.com/fi ber and search for "All About Wi-Fi."We recommend you write your network name and password on this Wi-Fi sticker and place it on your Network Box.Go wirelessConnect to Google Fiber throughout your home with your wireless network. While a wired connection can provide near gigabit speeds, wireless speeds vary depending on your equipment and home set up. Here are some tips to get the most out of your Wi-Fi.• Reduce the number of items placed directly next to or stacked on top of your Network Box.• Stay within range of your Network Box. The closer you are, the better the signal, resulting in faster speeds.• Watch out for interference from other wireless devices like microwaves, baby monitors and cordless phones.• Use a wireless device with an up-to-date 802.11n network adapter with the latest driver.**Search our Help Center for "802.11n" to fi nd out what wireless protocol your device is using, and "driver updates" to check for any wireless driver updates.2TIP17002937-01Network Name (SSID)PasswordFPO
Discover new content, on demandGoogle Fiber TV comes with an entire library of free video on demand (VOD) content including TV shows and movies, with many additional titles available to rent for a fee. Plus, discover even more content with access to Netflix*, Vudu and YouTube straight from your TV. To watch on demand content:1. Press menu on your remote control.2. Select On Demand from the bottom of your screen.3. Select Genres, Movies, TV shows, or By Network on the On Demand menu.4. Choose the show you want to watch.5. Select Play Now (or Rent Now for paid content).You can stop watching on demand content at any time by pressing the button on your remote control and start again later from wherever you left off. Rental fees vary and will be automatically added to your next monthly bill after you authorize the purchase. Rented content is available to watch for 24 or 48 hours, as indicated on the rental's detailed info page.Meet your on-screen guideAs you explore the endless possibilities of Google Fiber TV, the on-screen guide is there to help you fi nd your way.Summon the guide at any time by pressing guide on your remote control.Create a custom guide for every person in your home with their favorite channels by going to Apps & More > Settings > Customize.Remote shortcuts:• Press to record the highlighted show.• Press or buttons to scroll horizontally one page at a time.• Press or to jump 12 hours forward or backward in the schedule.• Enter a number and then press or to jump that many days forward or backward in the schedule. For example, enter 3 and then press to jump three days ahead.• Press prev to return to the current time.• Press info to display more detailed information about the highlighted show.• Press exit to dismiss the on-screen guide and return the current show to full-screen.For more information, visit support.google.com/fi ber and search for “on demand.”*Viewing Netflix content requires a Netflix unlimited streaming membership.For more information, visit support.google.com/fi ber and search for "on-screen guide." You can also search for "view channel line-up" to see what channels are currently available in your area.3TIP4TIPDiscover new content, on demandGoogle Fiber TV comes with an entire library of free video on demand (VOD) content including TV shows and movies, with many additional titles available to rent for a fee. Plus, discover even more content with access to Netflix*, Vudu and YouTube straight from your TV. To watch on demand content:1. Press menumenuon your remote control.2. Select On Demand from the bottom of your screen.3. Select Genres, Movies, TV shows, or By Networkor By Networkor on the By Network on the By NetworkOn Demand menu.4. Choose the show you want to watch.5. Select Play Now (or Rent Now for paid content).You can stop watching on demand content at any time by pressing the button on your remote control and start button on your remote control and start button on your remote control and start again later from wherever you left off. Rental fees vary and will be automatically added to your next monthly bill after you authorize the purchase. Rented content is available to watch for 24 or 48 hours, as indicated on the rental's detailed info page.For more information, visit support.google.com/fi ber and search for “on demand.”*Viewing Netflix content requires a Netflix unlimited streaming membership.4TIPMeet your on-screen guideAs you explore the endless possibilities of Google Fiber TV, the on-screen guide is there to help you fi nd your way.Summon the guide at any time by pressing guide on your remote control. on your remote control. on your remote control.Create a custom guide for every person in your home with their favorite channels by going to Apps & More > Settings > Customize.Remote shortcuts:• Press to record the highlighted show. to record the highlighted show. to record the highlighted show.• Press or or or buttons to scroll horizontally one page at a time. buttons to scroll horizontally one page at a time. buttons to scroll horizontally one page at a time.• Press or or or to jump 12 hours forward or backward in the schedule. to jump 12 hours forward or backward in the schedule. to jump 12 hours forward or backward in the schedule.• Enter a number and then press or or or to jump that many days forward or backward in the schedule. to jump that many days forward or backward in the schedule. to jump that many days forward or backward in the schedule. For example, enter 3 and then press to jump three days ahead. to jump three days ahead. to jump three days ahead.• Press prev to return to the current time. to return to the current time. to return to the current time.• Press info to display more detailed information about the highlighted show. to display more detailed information about the highlighted show. to display more detailed information about the highlighted show.• Press exitto dismiss the on-screen guide and return the current show to full-screen.For more information, visit support.google.com/fi ber and search for "on-screen guide." You can also search for "view channel line-up" to see what channels are currently available in your area.3TIP
Record smarterTo record what you're currently watching, press on your remote control. To stop recording, press again.To record a single show:1. Use the on-screen guide or search for the show you want to record and navigate to the show's Detailed Info screen.2. Select Record This or press .3. Update your Recording Options including whether to record only fi rst runs, reruns, or both.Record an upcoming show from the on-screen guide by pressing while highlighting the show.To record a series:1. Use the on-screen guide or search and navigate to the Detailed Info screen for the TV series you want to record. Then select Smart Record.2. Select OK on the on confi rmation screen or select Recording Options to make changes.For more information, visit support.google.com/fi ber and search for “smart recording.”For more information, visit support.google.com/fi ber and search for "record a show."5TIPSet up Smart Recordings of TV series from the on-screen guide by pressing twice and selecting Smart Record while highlighting the show.Or try scheduling a Smart Recording by keyword. Keywords can be your favorite actor, place, subject matter, sports team and more. To set up a keyword Smart Recording:1. Press menu and select DVR from the menu. Select Manage. Choose Recordings Manager.2. Select Create Keyword Smart Recording and enter a keyword.3. Set your recording options for the listed shows.4. Select Exit to return to regular programming.For more information, visit support.google.com/fi ber and search for “smart recording.”For more information, visit support.google.com/fi ber and search for “smart recording.”Set up Smart Recordings of TV series from the on-screen guide by pressing twice and selecting twice and selecting twice and selecting Smart Recordwhile highlighting the show.Or try scheduling a Smart Recording by keyword. Keywords can be your favorite actor, place, subject matter, sports team and more. To set up a keyword Smart Recording:1. Press menumenuand select DVR from the menu. Select Manage. Choose Recordings Manager.Recordings Manager.Recordings Manager2. Select Create Keyword Smart Recording and enter a keyword.3. Set your recording options for the listed shows.4. Select Exit to return to regular programming.Record smarterRecord smarterTo record what you're currently watching, press on your remote control. To stop recording, press on your remote control. To stop recording, press on your remote control. To stop recording, press again. again. again.To record a single show:1. Use the on-screen guide or search for the show you want to record and navigate to the show's Detailed Info screen.2. Select Record This or press .3. Update your Recording Options including whether to record only fi rst runs, reruns, or both.Record an upcoming show from the on-screen guide by pressing while highlighting the show. while highlighting the show. while highlighting the show.To record a series:1. Use the on-screen guide or search and navigate to the Detailed Info screen for the TV series you want to record. Then select Smart Record.2. Select OK on the on confi rmation screen or select OK on the on confi rmation screen or select OKRecording Options to make changes.For more information, visit support.google.com/fi ber and search for "record a show."For more information, visit support.google.com/fi ber and search for "record a show."55TIPTIP
6TIP7TIPShare the remote, but only when you want toWith the Google Fiber app on your Android or iOS device, you can control any of your connected TVs, search for your favorite shows, manage your DVR recordings and more. Fiber even allows you to watch certain shows live on your tablet from anywhere in your house.And while you're exploring the Google Fiber app, make sure to try the voice search feature. Touch , speak what you're searching for, and let the app fetch it for you.You can also download the Google Fiber app for your other Android and iOS devices to use as additional remote controls. Just search for "Google Fiber" on Google Play or the App Store. Once you have the app installed, sign in with the same email address and password you use to sign in to My Fiber.Search everythingSearch for your favorite shows using the on-screen guide, with voice search in the Google Fiber app, or by pressing the on your Google Fiber Bluetooth remote. Google Fiber will search for content in the current on-screen guide, the video on demand library, your recorded content and, if activated, Netflix* and Vudu.You can search for anything, including:• A movie or TV show title.• An actor’s name.• Your favorite sports team.For more information, visit support.google.com/fi ber and search for “TV mobile app.”For more information, visit support.google.com/fi ber and search for “search for content.”*Viewing Netflix content requires a Netflix unlimited streaming membership.7TIPShare the remote, but only when you want toWith the Google Fiber app on your Android or iOS device, you can control any of your connected TVs, search for your favorite shows, manage your DVR recordings and more. Fiber even allows you to watch certain shows live on your tablet from anywhere in your house.And while you're exploring the Google Fiber app, make sure to try the voice search feature. Touch , speak what you're searching for, and let the app fetch it for you.You can also download the Google Fiber app for your other Android and iOS devices to use as additional remote controls. Just search for "Google Fiber" on Google Play or the App Store. Once you have the app installed, sign in with the same email address and password you use to sign in to My Fiber.For more information, visit support.google.com/fi ber and search for “TV mobile app.”6TIPSearch everythingSearch for your favorite shows using the on-screen guide, with voice search in the Google Fiber app, or by pressing the on your Google Fiber Bluetooth remote. Google Fiber will search for content in the current on-screen guide, the video on demand library, your recorded content and, if activated, Netflix* and Vudu.You can search for anything, including:• A movie or TV show title.• An actor’s name.• Your favorite sports team.For more information, visit support.google.com/fi ber and search for “search for content.”*Viewing Netflix content requires a Netflix unlimited streaming membership.
You will need to enter your Google Account information to access My Fiber.To retrieve your Google Account password, visit google.com/accounts/recovery8TIP9TIPStore even more with Google DriveFor more information, visit support.google.com/driveWith our Gigabit + TV service plan, you get an additional one terabyte of cloud storage on Google Drive. Upload your photos, videos, documents, and other important fi les to Drive and access or share them from anywhere—on the web, in your home, at the offi ce and on the go. With Google Drive, your fi les stay with you on your computer, smartphone, and tablet.Sign in to Google Drive at google.com/drive with the email address and password associated with your Google Fiber account.Also, try Google Drive for your Mac/PC, an application that installs a folder on your computer that automatically syncs with your Google Drive on the web.Edit, rename and organize your fi les and drag them in and out of your folder. Then see the updates in My Drive as part of Google Drive on the web.Manage your accountSign in to My Fiber at fi ber.google.com with the email address and password associated with your Google Fiber account to manage all of your Fiber account settings.And don't forget to check that email address regularly for important Fiber updates.My Fiber allows you to:• Review account and service plan information.• Upgrade or downgrade your service plan.• Upgrade or downgrade TV packages.• Locate your support PIN.• Review monthly billing summaries.• View and update your payment method.• Confi gure your wireless network.• Locate and change your Wi-Fi network name and password.You will need to enter your Google Account information to access My Fiber.You will need to enter your Google Account information to access My Fiber.To retrieve your Google Account password, visit google.com/accounts/recoveryTo retrieve your Google Account password, visit google.com/accounts/recovery99TIPTIPManage your accountManage your accountSign in to My Fiber at fi ber.google.comfi ber.google.com with the email address and password associated with your Google Fiber account to manage all of your Fiber account settings.And don't forget to check that email address regularly for important Fiber updates.My Fiber allows you to:• Review account and service plan information.• Upgrade or downgrade your service plan.• Upgrade or downgrade TV packages.• Locate your support PIN.• Review monthly billing summaries.• View and update your payment method.• Confi gure your wireless network.• Locate and change your Wi-Fi network name and password.8TIPStore even more with Google DriveFor more information, visit support.google.com/driveWith our Gigabit + TV service plan, you get an additional one terabyte of cloud storage on Google Drive. Upload your photos, videos, documents, and other important fi les to Drive and access or share them from anywhere—on the web, in your home, at the offi ce and on the go. With Google Drive, your fi les stay with you on your computer, smartphone, and tablet.Sign in to Google Drive at google.com/drivegoogle.com/drive with the email address and password associated with your Google Fiber account.Also, try Google Drive for your Mac/PC, an application that installs a folder on your computer that automatically syncs with your Google Drive on the web.Edit, rename and organize your fi les and drag them in and out of your folder. Then see the updates in My Drive as part of Google Drive on the web.
10TIPUnderstand your Fiber billCurious about how you're billed for Google Fiber? Here's a few things you should know:Your bill covers the upcoming month of Google Fiber service (including any applicable construction fees and taxes) and any one-time charges, such as video on demand purchases, accrued during the prior month.We’ll email you a copy of your bill on the third of each month and automatically charge the primary credit or debit card associated with your account for the full amount due 10 days later.Visit the Billing tab of My Fiber at fi ber.google.com to:For more information, visit support.google.com/fi ber and search for "understand your bill."• Update your billing information.• Make a manual payment.• Review your payment history.• Confi rm a payment has been completed.10TIPUnderstand your Fiber billCurious about how you're billed for Google Fiber? Here's a few things you should know:Your bill covers the upcoming month of Google Fiber service (including any applicable construction fees and taxes) and any one-time charges, such as video on demand purchases, accrued during the prior month.We’ll email you a copy of your bill on the third of each month and automatically charge the primary credit or debit card associated with your account for the full amount due 10 days later.Visit the Billing tab of My Fiber at fi ber.google.comfi ber.google.com to:For more information, visit support.google.com/fi ber and search for "understand your bill."• Update your billing information.• Make a manual payment.• Review your payment history.• Confi rm a payment has been completed.
NOTES NOTESNOTESNOTES
17003105-01/0316© 2016 Google Fiber Inc.Fiber 1000 + TVWant even more information? Visit support.google.com/fi ber for more detailed information about Google Fiber. Visit fi ber-community.com to fi nd answers quickly and help others. Find us on Google+ Facebook TwitterQuestions? We’re here for you.Call us(866) 777-7550Open 24 hours a day, 7 days a weekEmail us or chat with usfi ber.google.com/support17003105-01/0316© 2016 Google Fiber Inc.Fiber 1000 + TVWant even more information?Want even more information? Visit support.google.com/fi bersupport.google.com/fi ber for more detailed information about Google Fiber. Visit fi ber-community.comfi ber-community.com to fi nd answers quickly and help others. Find us on Google+ Google+ Google+ Google+ Google+ Google+ Facebook Facebook Twitter Twitter Twitter TwitterQuestions? We’re here for you.Questions? We’re here for you.Call us(866) 777-7550(866) 777-7550Open 24 hours a day, 7 days a weekEmail us or chat with usfi ber.google.com/supportfi ber.google.com/support

Navigation menu