GN Audio USA H15 Motorola H15 Bluetooth Headset User Manual 68000240001A Front

GN Netcom Inc Motorola H15 Bluetooth Headset 68000240001A Front

Contents

UserMan

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the property of their respective owners.  © Motorola, Inc. 2008.Motorola, Inc.Consumer Advocacy Office1307 East Algonquin RoadSchaumburg, IL 60196www.hellomoto.com1-877-MOTOBLU1-888-390-6456 (TTY/TDD United States for hearing impaired)Guide Number: 68000240001-ABluetooth QD ID:BxxxxxxBefore using this product, read the Important Safety and Legal Information pamphlet and follow its instructions.Take a moment before you get started to familiarize yourself with your new H15 Bluetooth® Handsfree Headset. Along with your headset, a desktop charger is provided for both charging and storage. BEFORE YOU  BEGINSTART HERE >Charging with travel charger:1CHARGE     Your Headset's BatteryRemove plastic seal off of ear cushion on speaker. Plug the Motorola charger into the end of the headset.The indicator light turns red when the battery is charging. It may take up to 1 minute for the indicator light to turn on. When the headset's battery is fully charged (about 2 hours), the indicator light turns green.Disconnect the charger.12Note: Headset is not functional while charging with travel charger.Charging with desktop charger:Plug in the travel charger into the charger port.Plug the headset into the port on the desktop charger as shown. The desktop charger light is lit, and the headset indicator light turns red when the battery is charging. It may take up to 1 minute for the headset indicator light to turn on. When the headset's battery is fully charged (about 2 hours), the headset indicator light turns green.Remove headset from charger when ready to use.1Note: Headset is functional while charging with desktop charger with the boom open. To operate, remove from charger.Note: This product uses a lithium ion, rechargeable, non-replaceable battery. Under normal use, the expected life of the rechargeable battery is approximately 400 charges.2You need to charge your headset using the included travel charger or desktop charger.2START BLUETOOTH FEATUREYour PhonePress       (Menu)> Settings > Connection > Bluetooth Link > Setup.Scroll to Power.Select Change.Scroll to On.Press Select to turn on the Bluetooth feature. The Bluetooth feature remains on until you turn it off.Note:  These steps are for most Motorola phones. For other phones, see your phone's user's guide.12345Your phone's Bluetooth feature is off by default. To use your headset, you must turn on the Bluetooth feature in your phone.For most Motorola phones (at the main menu):"3PAIRYour Headset and PhoneBefore you can use your headset, you must pair (link) it with your phone.Step A - ENSURE HEADSET IS IN PAIRING MODEOpen the headset boom to power on the headset and initiate pairing. The indicator light first flashes during power up, then initiates easy pairing. After a few moments, the indicator light will be steadily lit in blue to indicate headset is in pairing mode.Your phone and headset are now paired and ready to make and receive calls. To confirm they are operating properly, make a call:TEST AND USEPlace the headset over your ear. See "Wearing the Headset" on the reverse side of this guide.On the phone, dial the number you want to call and press SEND key on your phone.If your phone and headset are successfully paired, you will hear ringing on the headset.4123After you have successfully paired your phone and headset, you don't need to repeat these steps. For daily use, ensure that your headset is turned ON and that your phone's Bluetooth feature is ON.To conserve power, close the boom to turn your headset off. Re-open the boom to make a call.USING A SECOND PHONE?Multipoint technology allows you to make and receive calls from two Bluetooth enabled devices like your personal and business phones.To pair a second phone to your headset, follow these steps:Turn off any phones or devices that are already paired with your headset.Turn off your headset by closing the headset boom.Perform Step 2 (“Start Bluetooth Feature”),  Step 3 (”Pair”), and Step 4  (”Test and Use”) to pair your headset with your second phone. Your most recently paired phone is now your primary phone for voice dial functionality.To connect to both phones, turn on first phone.Close the headset boom and then re-open it.  The headset automatically connects to both phones. The last paired phone is now your primary phone for voice dial functionality. 12345Use the following tips when using H15's multipoint technology:Incoming calls can be answered from both phones:      – When answering a call, the idle phone is        disconnected from the headset.      – When the call ends, the idle phone is        automatically reconnected to the headset.Last number redial dials the last outgoing call made from either phone.Voice dial is accessible from either phone via different key actions:      – For your primary device (last paired        phone), tap the Call button until you hear        the tone.      – For your secondary device (other paired        phone), tap the Call button and either        Volume button until you hear the tone.TIPS FOR USING H15WITH TWO  PHONESStep B - SET YOUR PHONE TO LOOK FOR YOUR HEADSET34512For most Motorola phones:On your Motorola phone, press        (Menu) > Settings > Connection > Bluetooth Link > Handsfree >  Look for Devices. The phone lists Bluetooth devices it finds.Select Motorola H15.Select OK or Ye s  to pair your headset with your phone.Enter the passkey: 0000Select OK.When your headset successfully pairs with your phone, the indicator light flashes purple and blue.Note: These steps are for most Motorola phones. For other phones, see your phone's user's guide."3PAIR CONTINUEDYour Phone and HeadsetQuick Start GuidemotorolaH15TROUBLESHOOTINGMy headset will not enter pairing mode.Make sure that any devices previously paired with the headset are turned off. If the indicator light is flashing in blue, first turn off the other device, then close and reopen the headset boom. The indicator light becomes steadily lit in blue indicating the headset is now in pairing mode.My phone doesn't find my headset.Make sure the indicator light on your headset is on (lit in blue) and steady when your phone is searching for devices (see step 3).My headset worked before but now it's not working.Make sure your phone is on and the Bluetooth feature is turned on in your phone (see step 2). If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature (see step 2) and pair your phone and headset again (see step 3).My headset will not pair with my phone.Open the boom flip. Press and hold both Volume buttons and the Call button for more than 10 seconds. The indicator light flashes blue 3 times and then become steadily lit. The headset is now in pairing mode (see step 3B) to complete the pairing process.Support.If you need more help, contact us at 1-877-MOTOBLU or visit us at www.hellomoto.com//Bluetoothsupport33Call ButtonBoomMicrophone(on reverse side)Speaker(on reverseside)Multi-ColorIndicator LightVolumeButtonsIndicator Light(steadily bluefor pairing mode)PowerIndicatorLightHeadset ChargingConnectorCharger Port12DRAFTDRAFThe number nd press SEND key on youIf your phone and headset are succpaired, you will hear ringing on ter you have successfully paired your pheadset, you don't need to repeat thes. For daily use, ensure that your headset is d ON and that your phone's Bluetoe is ON.eadset, follow Turn off any phones or devices that are already paired with your headset.Turn off your headset by closing the Theadset boom.Pform Step 2 (“Start Bluetooth Feature”), Step 3 (”Pair”), and Step 4  (”Test and Use”to pair your headset with you23Use the following tips when using multipoint technswered frophones:      – When answering a call, the idle        disconnected from the headsetthe5WO PHONESour headset wthe passkey: 0000OK.our headset successfully pairs with one, the indicator light flashes d blue.steps are for most Motorola phoones, see your phone'sDDRAFTDSTART HRemove plastic seal off of ear cushion on speaker. Plug the Motorola charger into the end of the heaThe indicator light turns red when the battercharging. It may take up to 1 min12Plug in the travel charger into the cg the headset into the port on thcharger aThe desktop charger light is lit, and then the batt1PAIRAADD(on reverseside)RRPocRRTT1
TURNING HEADSETON AND OFFTo turn ON your H15, open the headset boom. The indicator light first flashes blue three times, then:To turn OFF your H15, close the headset boom. The indicator light will turn off.Lflashes blue slowly after flashing purple/blue (if paired and connected with a phone), orbecomes steady blue (if ready to be paired).LEAR CUSHIONS AND YOUR HEADSETYour H15 headset is supplied with multiple ear cushions. Your headset’s performance is greatly dependent upon achieving a good fit on your ear.  Therefore, we recommend trying all the supplied ear cushions with your headset.The ear cushion is fitted onto the end of your headset’s earpiece speaker like shown, and placed onto your ear when using your headset.When fitting an oval-shaped ear cushion on your headset, be sure the cushion is oriented, as shown below (pointing towards the microphone).WEARING THE HEADSETTo wear your headset, flex the earhook and loop it over your ear, as shown.Be sure to position the ear cushion into your ear canal for optimal audio performance and comfort.CHANGING FOR USEON OTHER EARGently lift and pull the top of the earhook upand off speaker stem, as shown.Flip the headset over.Attach the earhook to the speaker stem, as shown.123You can wear your H15 headset on your left or right ear. The headset comes ready for the right ear. To change the headset for the left ear:QUICK BATTERY CHECKWhen not in a call or connected, press and release both Volume buttons.  The indicator light displays charge status until you release the buttons. See below for details on indicator light and available talk time based on charge status.Headset  Indicator  Available Talk TimeRed      Less than 1.5 hoursYellow      1.5 to 3.5 hoursGreen      Up to 5 hours• The essential requirements and  other relevant provisions of Directive  1999/5/EC.• All other relevant EU Directives.European Union Directives Conformance StatementProductApprovalNumberThe above gives an example of a typical Product Approval Number.You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the product Approval Number from your product’s label in the “Search” bar on the web site.Hereby, Motorola declares that this product is in compliance with:ProductApprovalNumberMAKING CALLSFunction  ActionMake a voice dial call  Tap the Call button(Primary phone)    and speak the     name after the toneMake a voice dial call  Tap the Call button(Secondary phone)  and either Voume        button and speak the     name after the toneEnd a call    Tap the Call button,     and hear a    high-to-low tone   Answer a call    Open the boom or       tap the call button (if       boom is ready open),     hear a low-to-high     toneReject a call    Press and hold either   Volume button until     you hear a toneNote: Some features are phone/network dependent.Note: Your H15 supports both Handsfree and Headset Profiles. Accessing call functions depends upon which profile your phone supports. See your phone's user's guide for more information.MAKING CALLS CONTINUED  Function  ActionRedial last call    Press and hold the   Call button until you   hear a toneAnswer a second   Press and hold the incoming call    Call button (places      first call on hold), and     hear a toneReject second incoming  Press and hold eithercall      Volume button until     you hear a toneTransfer a call from the  Press both Volume headset to the phone  buttons and Call        button, and hear a     descending toneMute or unmute a call  Tap both Volume    buttons until you hear   a mute toneAUDIO TONESAudio Tone    Headset  StatusRing tone    Incoming callShort tone    Phone network not     availableHigh to low tone    End callTwo short tones when  Volume at minimumpressing Volume button  or maximumduring a callAscending tone    Mute enabledLow tone     Mute reminder(repeated every15 seconds)Descending tone    Mute disabledLow to high tone    Connection       confirmation/voice     activationNo audio indications;  Out of rangedeteriorating qualityTwo tones    Low batteryrepeated every minuteWith No Charger Plugged InHeadset Indicator  Headset StatusOff   Power offThree blue flashes  Powering on/offSteady blue    Pairing modeQuick blue/purple flashes  Pairing successfulQuick blue flash    Incoming call   on primary phoneQuick purple flash   Incoming call   on secondary phoneSlow blue pulse    Connected (on a call)Slow blue flash    Standby (not on a call)Note: After 20 minutes on a call or of inactivity, the light stops flashing to conserve power, but the headset remains on.Note: To disable the indicator light, press and hold both Volume buttons while turnng headset on.  INDICATOR LIGHTINDICATOR LIGHTWith the Charger Plugged In To Travel ChargerHeadset Indicator  Headset StatusRed      Battery level less    than 50% chargeYellow      Battery level more    than 50% chargeGreen   Charging completeWith No Charger Plugged InHeadset Indicator  Headset StatusRed flash    Idle (not connected   to phone)Slow purple pulse   Connected call mutedQuick red flash    Low batteryTip: Set your primary and secondary phones to different ring tones to know which phone is ringing when wearing the headset.  See "Tips for using H15 with Two Phones"  for more information.  INDICATOR LIGHT CONTINUED INDICATOR LIGHTWith Headset Plugged In to Desktop ChargerHeadset Indicator  Headset StatusRed      Battery level less    than 50% chargeYellow      Battery level more    than 50% chargeGreen   Charging completeQuick blue flash    Incoming call   on primary phoneQuick purple flash   Incoming call   on secondary phoneFeatures and Functions GuideIMPORTANT:Be sure to first follow theQuick Start Guideon the reverse side of this guideto complete initial setup of your H15.Open To Turn  OnClose To Turn  OffBoomDDRAFTtap the call button   boom is ready open),    hear a low-to-high   l    Press and hold either  Volume button until    you hear a toneDDres are phone/network our H15 sup Volume b  you hear aansfer a call from the  Press botheadset to the phone  buttons   button, and  descending te or unmute a call  Tap both Volum  buttons until yo ARADRADRallshort tones when  Volume at minimupressing Volume button  or maximumduring a callAscending tone    Mute enabledLow tone     Mute reminder(repeated every15 seconds)Descending tone   LFAFAFAAAFTPlugged Incator Headset StaOff   Power offfThree blue flashes  Powering oady blue    Pairing modQuick blue/purple flashes  Pairing succcoming calFTFTFTFFTDDRAFTFTD earhook and ar, as shown.TTFTFTAKING CADRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRDDDDDDDDDDDDDDDDDDDDDDDDDDDDDAFAAAAAAAAAFFFAFAFAFAFAAFFTFTFTTTTTTFTFTTFTn OnOffDD
Important Safety and Legal Information
2Motorola, Inc.Consumer Advocacy Office1307 East Algonquin RoadSchaumburg, IL 60196www.hellomoto.comwww.hellomoto.com/bluetooth (click on Support)1-877-MOTOBLU (Motorola Bluetooth® support)1-800-331-6456 (United States)1-888-390-6456 (TTY/TDD United States for hearing impaired)1-800-461-4575 (Canada)The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.© Motorola, Inc. 2008.
3Software Copyright NoticeThe Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.Manual Number: 6809494A55-D
4ContentsContentsSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5Driving Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9Industry Canada Notice  . . . . . . . . . . . . . . . . . . . . . . . . .   12FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   12Warranty  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   14Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   21Export Law. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22Recycling Information. . . . . . . . . . . . . . . . . . . . . . . . . . .   22
Safety Information5Safety and General InformationSafety InformationIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR DEVICE.Approved AccessoriesUse of accessories not approved by Motorola, including but not limited to batteries, antennas, and convertible covers, may cause your mobile device to exceed RF energy exposure guidelines and may void your mobile device’s warranty. For a list of approved Motorola accessories, visit our Web site at: www.motorola.comElectromagnetic Interference/CompatibilityNote: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility.
6Safety InformationFacilitiesTurn off your mobile device in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.AircraftWhen instructed to do so, turn off your mobile device when on board an aircraft. Any use of a mobile device must be in accordance with applicable regulations per airline crew instructions.Medical DevicesHearing AidsSome mobile devices may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or physician to discuss alternatives.Other Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.
Safety Information7Batteries & ChargersYour battery, charger, or mobile device may contain symbols, defined as follows:Symbol DefinitionImportant safety information follows.Do not dispose of your battery or mobile device in a fire.Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.Do not throw your battery or mobile device in the trash.Do not let your battery, charger, or mobile device get wet.Listening at full volume to music or voice through a headset may damage your hearing.032374o032376o032375o
8Safety InformationUse & Safety for Battery-Powered Accessories•Do not store or use your battery-powered accessory (such as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 60°C (140°F).•Do not recharge your accessory in temperatures below 0°C (32°F) or above 45°C (113°F).•Conditions inside a parked car can exceed this range. Do not store your accessory in a parked car.•Do not store your accessory in direct sunlight.•Storing your fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery.•Battery life may temporarily shorten in low-temperature conditions.
Driving Safety9Smart Practices While DrivingDri vin g Sa fetyDrive Safe, Call Smart SMCheck the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart for more information.Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow. When driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips:• Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.• When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today.
10Driving Safety• Position your mobile device within easy reach. Be able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.• Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.• Do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely.• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.• Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.• Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.*
Driving Safety11• Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.*• Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.** Wherever wireless phone service is available.
12Industry Canada NoticeIndustry Canada Notice to UsersIndust ry Canad a NoticeOperation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5.FCC Notice to UsersFCC NoticeThe following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label.Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
FCC Notice13This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and the receiver.•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.
14WarrantyMotorola Limited Warranty for the United States and CanadaWarrantyWhat Does This Warranty Cover?Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
Warranty15Products and AccessoriesProducts Covered Length of CoverageProducts and Accessories as defined above, unless otherwise provided for below.One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.Limited lifetime warrantyfor the lifetime of ownership by the first consumer purchaser of the product.Monaural Headsets.Ear buds and boom headsets that transmit mono sound through a wired connection.Limited lifetime warrantyfor the lifetime of ownership by the first consumer purchaser of the product.Consumer and Professional Two-way Radio Accessories.Ninety (90) days from the date of purchase by the first consumer purchaser of the product.
16WarrantyExclusionsNormal wear and tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.Abuse & misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.Use of non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded Products and Accessories that are Repaired or Replaced.The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.Products Covered Length of Coverage
Warranty17or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.Unauthorized service or modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.Altered products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.Communication services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.SoftwareProducts Covered Length of CoverageSoftware. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).Ninety (90) daysfrom the date of purchase.
18WarrantyExclusionsSoftware embodied in physical media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.Software NOT embodied in physical media. Software that is not embodied in physical media (e.g. software that is downloaded from the Internet), is provided “as is” and without warranty.Who is Covered?This warranty extends only to the first consumer purchaser, and is not transferable.What Will Motorola Do?Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.
Warranty19How to Obtain Warranty Service or Other InformationYou will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.USA Phones1-800-331-6456Pagers1-800-548-9954Two-Way Radios and Messaging Devices1-800-353-2729Canada All Products1-800-461-4575TTY1-888-390-6456For Accessories and Software, please call the telephone number designated above for the product with which they are used.
20WarrantyWhat Other Limitations Are There?ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
Registration21Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.Product RegistrationRegistrationOnline Product Registration:direct.motorola.com/hellomoto/ Motosupport/source/registration.aspProduct registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.Thank you for choosing a Motorola product.
22Export LawExport Law AssurancesExport LawThis product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.Caring for the Environment by RecyclingRecycli ng Infor mationThis symbol on a Motorola product means the product should not be disposed of with household waste.Disposal of your Mobile Device and AccessoriesPlease do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in
Recycling Information23accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recyclingDisposal of your Mobile Device Packaging and User’s GuideProduct packaging and user’s guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
24Recycling Information

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