Fujitsu DP050M33111A1 User Manual 00 Cover 1

Fujitsu Limited 00 Cover 1

Exhibit E Users manual

TM12M MXUSER’S MANUAL12 ppm page printer
User’s Manual FM-1Federal Communications CommissionRadio Frequency Interference StatementNotice: This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged totry to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment to an outlet on a circuit different from that to which thereceiver is connected.• Consult the dealer or an experienced radio / TV technician for help.FCC warning: Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority to operate the equipment.Notes• Testing of this equipment was performed on model number M33111A02.• The use of a non-shielded interface cable with the referenced device is prohibited.The length of the parallel interface cable must be 3meters (10 feet) or less. Thelength of the serial interface cable must be 15meters (50feet) or less.• The length of the power cord must be 3 meters (10 feet) or less.Laser Safety InformationThis printer has been designed and manufactured according to FDA regulations“title 21, CFR, chapter 1, subchapter J, based on the Radiation Control for Healthand Safety Act of 1968”, and is classified as class I laser product.Warning: Use of controls, adjustments or performance of procedures other thanthose specified herein may result in hazardous radiation exposure.This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement surle matériel brouilleur du Canada.Bescheinigung des Herstellers/ImporteursHiermit wird bescheinigt, daß der• M33111B01/02in Übereinstimmung mit den Bestimmungen der• EN 45014 (CE) funkenstört ist.Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gerätes angezeightund die Berechtigung zur Überprüfung der Serie auf Einhaltung der Bestimmungeneingeräumt.• Maschinenlärminformationsverordnung 3. GSGV, 18.01.1991: Der höchsteSchalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN27779-1991.Notice to AmericanUsersNotice to CanadianUsersNotice aux UtilisateursCanadiensHinweis für deutscheBenutzer
FM-2 User’s ManualIn case that an Ethernet interface board is installed, this equipment complies withEMI regulations as follows:Notice to AmericanUsers Federal Communications CommissionRadio Frequency Interference StatementNotice: This equipment has been tested and found to comply with the limits for aClass A digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference when theequipment is operated in a commercial environment. This equipment generates,uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instruction manual, may cause harmful interference to radiocommunications. Operation of this equipment in a residential area is likely to causeharmful interference in which case the user will be required to correct theinterference at his own expense.FCC warning: Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority to operate the equipment.Notes• The use of a non-shielded interface cable with the referenced device is prohibited.The length of the parallel interface cable must be 3meters (10feet) or less. Thelength of the Ethernet interface cable must be 100meters (328feet) or less for type10BASE-2 and 185 meters (607 feet) or less for type 10BASE-T.• The length of the power cord must be 3 meters (10 feet) or less.This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.Cet appareil numérique de la Classe A respecte toutes les exigences du Règlement surle matériel brouilleur du Canada.Warning: This is a product which meets Class A of EN55022 and AS/NZS3548.In a domestic environment this product may cause radio interference in which casethe user may be required to take adequate measures.Notice to Europeanand Oceanian UsersNotice to CanadianUsersNotice aux UtilisateursCanadiens
User’s Manual FM-3As an ENERGY STAR® Partner, FUJITSU LIMITED has determinedthat this product meets the ENERGY STAR® guidelines for energyefficiency.The International ENERGY STAR® Office Equipment Program is aninternational program that promotes energy saving through the useof computers and other office equipments. The program backs thedevelopment and dissemination of products with functions thateffectively reduce energy consumption. It is an open system in whichbusiness proprietors can participate voluntarily. The targetedproducts are office equipment such as computers, displays, printers,facsimiles, and copiers. Their standards and logos are uniform amongparticipating nations.This product sold in Europe conforms to the standards in accordancewith EC Directives. The copy of “Declaration of Conformity” isattached in the next page.CE Declaration
FM-4 User’s ManualReseved
User’s Manual FM-5FUJITSU is a registered trademark ofFUJITSU LIMITED. The followingcompanies own the other trademarksused in this manual:Adobe Systems, Inc.: PostScriptApple Computer, Inc.: AppleTalk,LocalTalk, Macintosh, TrueTypeAT&T: UNIXCentronics Data ComputerCorporation: CentronicsHewlett-Packard Corporation: Hewlett-Packard, LaserJet, LaserJet 5, PCLInternational Business MachinesCorporation: IBM, IBM PC/AT, IBMPS/2, PC-DOSMicrosoft Corporation: Microsoft, MS-DOS, WindowsLexmark International Inc.: MarkVisionMiles, Inc.: IntellifontNovell, Inc.: NetwarePipeline Associates, Inc.: PowerPageXerox Corporation: 4024, Ethernet,XeroxThe contents of this manual may be revised without prior notice andwithout obligation to incorporate changes and improvements into unitsalready shipped.FUJITSU has made every effort to ensure that the information includedhere is complete and accurate at the time of publication. The companyassumes no liability for errors and omissions.Copyright © 1999 FUJITSU LIMITEDPrinted in Japan. All rights reserved. No part of this manual may bereproduced or translated, stored in a database or retrieval system, ortransmitted, in any form or by any means, electronic, mechanical,photocopying, recording, or otherwise, without the prior writtenpermission of FUJITSU LIMITED.C145-Exxx-01EN, March 1999Trademark Acknowledgment
FM-6 User’s ManualPrecautionsRead this section and remember these instructions to ensure yoursafety and your printer’s correct performance. Follow the cautionsand notices labeled on the printer or marked with icons in themanual. Save this manual for future reference.• Use only the power cord furnished with the printer and a properly groundedoutlet. Do not use an extension power cord.• Confirm that the rated voltage of your printer matches the voltage of yourpower outlet. The maximum wattage of the printer is 600 watts.• Turn off the printer and disconnect the power cord before beginningmaintenance operations.• Disconnect the power cord from the outlet whenever you are not using theprinter for an extended period of time.• Disconnect the power cord from the outlet whenever thunder storms arenearby. Leaving the power cord connected may allow damage to the printeror other property.• Do not put the printer in direct sunlight, near a heater, or near water. Leaveadequate space around the printer.• Do not touch any connector contacts. This could cause electrostatic damageto the printer.• Do not touch the heat roller and motors if you have been printing recently.These parts may be hot.• Do not touch or scratch the green drum surface, and do not expose it to lightfor more than three minutes.• Use only a shielded interface cable of 3 meters (10 feet) or less for the parallelinterface, 15 meters (50 feet) or less for the serial interface, 100 meters (328feet) or less for Ethernet interface 10BASE-T/100BASE-TX connection, and185 meters (607 feet) or less for the Ethernet interface 10BASE-2 connection.• Be sure the printer is turned off before connecting the interface.• Do not turn the printer off while it is printing.• Do not disassemble or remove any components unless instructed in thismanual.• Keep the print unit upright when removing or installing it.• Do not use alcohol or other cleaning solutions on the drum surface or on anyinterior parts of the printer.• Clear paper jams quickly, especially when they occur in the heat roller unit.• Do not drop small objects, such as paper clips, into the printer.• Do not set page margins off the physically printable page area.• Turn off the printer and disconnect the power cord immediately if anabnormal condition occurs: for instance, if the printer smokes, printsabnormally, becomes wet, or falls. Then consult your dealer.
User’s Manual iContentsPreface ............................................................................................vManual and Software Set.................................................................viOperating Environments .................................................................viConventions ...................................................................................viiControl Panel..........................................................................viiiChanging Message Language.....................................................ixChapter 1 Getting Started ........................................................................... 1–1Getting Acquainted ..................................................................... 1–1Getting Ready ............................................................................. 1–4Picking a Suitable Location ................................................... 1–4Unpacking and Checking Your Printer ................................. 1–5Setting Up ................................................................................... 1–7Preparing the Print Unit ....................................................... 1–7Loading Paper and Installing the Paper Tray....................... 1–10Using the Multi-function Feeder (12MX only) ................... 1–13Connecting the Power Cord ............................................... 1–14Connecting the Printer to Your Computer ................................ 1–15About Interfacing................................................................ 1–15Connecting to the Parallel Port ........................................... 1–16Connecting to the Serial Port (12MX only) ........................ 1–16Connecting the Serial Interface Cable........................... 1–17Verifying Serial Parameter Settings ............................... 1–17Printing a Test Page Offline................................................ 1–19Selecting an Emulation.............................................................. 1–20Installing a Printer Driver.......................................................... 1–21Get to Know Your Printer Driver ....................................... 1–22Printer Drivers Supplied by the CD-ROM ......................... 1–23Printer Drivers Supplied by the Floppy Disk....................... 1–23
ii User’s ManualInstalling Other Software........................................................... 1–24PPMENU .................................................................... 1–24Lexmark’s MarkVision™ ............................................. 1–25Printing Your First Document................................................... 1–26Adjusting Print Density ...................................................... 1–27If Something Goes Wrong .................................................. 1–28Where To Go From Here.......................................................... 1–29Chapter 2 Printing and Paper Handling ...................................................... 2–1Control Panel Tutorial ................................................................ 2–1The Control Panel ................................................................ 2–1Indicators ....................................................................... 2–2Message Display (LCD) ................................................. 2–3Buttons........................................................................... 2–3Control Panel Functions.............................................................. 2–5Changing Message Language................................................. 2–5Printing Data Remaining in the Buffer ................................. 2–5Clearing an Error Condition to Continue Printing ............... 2–5Clearing the Buffer and Reinitializing the Printer.................. 2–6Clearing EEPROM............................................................... 2–6Selecting the Fuser Unit Cleaning Mode............................... 2–6Selecting the Self Test Menu................................................. 2–8Selecting the Font Print Menu............................................ 2–10Selecting Paper Tray, MFF, or Manual Feeder.................... 2–12Setting MFF Paper Size (12MX only) ................................. 2–15Selecting the Thick Control Menu...................................... 2–16Selecting Menu Option and Resetting Menu ...................... 2–20Menu Functions ........................................................................ 2–20Menu Structure and How to Use Control Panel Buttons .... 2–20Submenus, Items, and Options ........................................... 2–21Menu Items............................................................................... 2–25Handling Paper ......................................................................... 2–31Paper Types and Sizes ......................................................... 2–31Adjusting for Paper Thickness ...................................... 2–34General Tips................................................................. 2–35Preprinted Sheets.......................................................... 2–36Transparencies.............................................................. 2–36Envelopes ..................................................................... 2–37Labels ........................................................................... 2–38Changing the Paper Tray Size ............................................. 2–38Contents
User’s Manual iiiUsing the Multi-function Feeder (12MX only) or Manual Feeder ................................................................. 2–41Multi-function Feeder .................................................. 2–41Manual Feeder.............................................................. 2–44Setting Up the Rear Stacker ................................................ 2–44Printing on Custom-Sized Paper......................................... 2–45Page Orientation................................................................. 2–46Chapter 3 Enhancing and Customizing the Printer ..................................... 3–1Adding RAM............................................................................... 3–1Installing an Alternate Emulation ................................................ 3–5Installing an Interface Expansion Board....................................... 3–6Installing an Interface Board ................................................. 3–6Connecting to the Ethernet Port........................................... 3–8Connecting the Ethernet Interface Cable........................ 3–8Selecting the Ethernet Interface ...................................... 3–9Ethernet Specifications ................................................... 3–9Adding Paper Sources................................................................ 3–10Paper Feeder ....................................................................... 3–10Changing the Paper Tray Size....................................... 3–11Adding Duplex Unit.................................................................. 3–13Chapter 4 Maintenance .............................................................................. 4–1Preventive Maintenance............................................................... 4–1Periodic Routine Maintenance .................................................... 4–2Replacing the Developer Unit and Drum Unit ..................... 4–2Developer Unit............................................................... 4–2Drum Unit..................................................................... 4–5Replacement................................................................... 4–6Cleaning the Paper Path...................................................... 4–12Clearing the Replace Parts Message..................................... 4–13Repacking the Printer ................................................................ 4–15Contents
iv User’s ManualContentsChapter 5 Solving Problems ....................................................................... 5–1Clearing Paper Jams .................................................................... 5–2Recovery from Paper Jams .................................................... 5–3Jam 0: from a Paper Tray to the Print Unit......................................5–3Jam 1: under the Print Unit or in the Fuser Unit.............................5–5Jam 2: under the Print Unit near the Paper Tray .............................5–6Jam 3: in the Fuser Unit ..................................................................5–7Jam 4 (12MX only): from the Eject Unit to the Duplex Unit ..........5–9Jam 5 (12MX only): from the Duplex Unit to the Print Unit ........5–11Jam 6: at the Feed Roller of the Optional Paper Tray ....................5–12Cleaning the Paper Path...................................................... 5–13Cleaning the Fuser Unit Rollers .......................................... 5–14Operational Problems................................................................ 5–16Print Quality Problems.............................................................. 5–17Error Indications ....................................................................... 5–20Action-required Status Indications............................................. 5–22Printer Status Indications .......................................................... 5–24Warning Messages ..................................................................... 5–25Appendix A Font Samples .............................................................................. A–1PCL Mode .................................................................................. A–1FPS Mode ................................................................................... A–3Appendix B Supplies and Accessories.......................................................... B–1Supplies ....................................................................................... B–1Accessories................................................................................... B–1Appendix C Specifications ............................................................................C–1Glossary................................................................................... GL–1Index.........................................................................................IN–1Fujitsu Offices.........................................................Inside back cover
User’s Manual vPrefaceThank you for purchasing the Fujitsu PrintPartner 12M/12MX PagePrinter. The PrintPartner 12M is a 12-ppm, 600-dpi, laser printerwith a Centronics parallel interface (type B connector). ThePrintPartner 12MX is a 12-ppm, 600-dpi or 6-ppm, 1200-dpi, laserprinter with two interfaces consisting of Centronics parallel (type Bconnector) and RS-232C serial (DB9 connector). Both models arecompatible with the HP LaserJet 5 printers, IBM Proprinters 4202,and EPSON EX-800 printers. The PrintPartner 12MX is alsocompatible with PostScript level 2 printers by using the PowerPage®Level 2 interpreter.Options available for both 12M and 12MX are:• 4-, 8-, 16-, and 32-megabyte memory expansion cards• Interface expansion boards: Centronics parallel (type B connector),Ethernet C, D, F, or GXL, and USB• FLASH ROM card: 4-megabytes, for PCL emulation only• Barcode card: Barcodes and OCR fonts• 500-sheet paper feeder: Base mechanism plus 500-sheet paper tray(tray 2; A4, A5, JIS B5, letter, legal, and executive sizes)Options available for 12M only are:• FPS card: PostScript level 2 emulationOptions available for 12MX only are:• Duplex unit: Two-sided printing mechanism
vi User’s ManualThe PrintPartner 12M/12MX has a single user’s manual. This user’smanual provides a summary of everything for from non-technicalusers unfamiliar with page printers to highly experienced technicalusers.The PrintPartner 12M/12MX comes with a software set (a CD-ROM and a floppy disk) to supply you with the following items ofprinter control software.• Printer Drivers for Windows 95/98, NT 3.51, and NT 4.0, whichprovide the computer’s operating system with the programs thatcontrol this printer.• MarkVision™ by Lexmark for Windows 95/98/NT 4.0, printermanagement utility programs, which allow you to easily understandthe printer (status, statistics, or features) and displays the printercontrol panel on your computer display to remotely operate theprinter.• Network Printer Utility for Windows 3.X, which allows you toremotely change or confirm settings of an Ethernet interface boardof the printer or locally check the printer.• PPMENU for MS-DOS, printer remote setup utility program,which allows you to easily customize and program your printer toyour computer and software environments, using your computerkeyboard and displayThe CD-ROM contains all items of the software but the floppy diskcontains printer drivers for Windows 3.X only.To run a Printer Driver, you need an IBM PC/AT or PS/2 computeror compatible running MS-Windows 95/98, MS-Windows NT3.51, or MS-Windows NT 4.0.To run MarkVision™, you need an IBM PC/AT or PS/2 computeror compatible running MS-Windows 95/98 or MS-Windows NT4.0, with at least 9MB of memory available on a hard disk, a CD-ROM drive or a 3.5" double-sided high density (2HD) floppy diskdrive, and a VGA (640 × 480 dots) or higher resolution display.OperatingEnvironmentsManual andSoftware Set
User’s Manual vii☞✍ConventionsTo run the Network Printer Utility, you need an IBM PC/AT or PS/2 computer or compatible running MS-Windows 3.1/3.11, with atleast 5MB of memory available on a hard disk, a CD-ROM drive ora 3.5" double-sided high density (2HD) floppy disk drive, and aVGA (640 × 480 dots) or higher resolution display.To run PPMENU, you need an IBM PC/AT or PS/2 computer orcompatible running MS-DOS, with at least 1MB of memoryavailable on a hard disk, a CD-ROM drive or a 3.5" double-sidedhigh density (2HD) floppy disk drive, and a VGA (640 ¥ 480 dots)display. You must also be using PC-DOS version 5.02, MS-DOSversion 3.3, or higher version.Icons draw your attention to advisory messages, as illustrated below.A line precedes and follows the message to show where the messagebegins and ends.Warning:Ignoring this information could result in personal injury.Caution:Ignoring this information could result in loss of data or harm to yourequipment.Important:These notes contain remarks, tips, and other useful supplementaryinformation.!
viii User’s ManualControl PanelThe printer’s control panel incorporates two rows of buttons, witheach button having one or two labels (see below). The physicalbutton is beneath the rectangular section of no-labeled space. Thetop label represents the basic function, which is activated by a touchof the button. The bottom label represents the second function,which is activated when you release the button after holding it downmore than five seconds.MFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER –+MENUREADYFORMFEEDRESETMENUSELECTBasic functionsSecond functionsPhysical buttonsBasic functionsSecond functionsPhysical buttonsThe control panel has a character display of 16 columns × 2 lines.In text, the names of the control panel buttons appear as all capitalletters inside a box like READY and control panel display messagesappear in a fixed-spacing font like READY. Button names or messagesoccupying two lines are expressed in a single line shown below.Buttons:Displaymessages:<CLEAR WARNING> DEVELOPER UNIT*<CLEAR WARNING>DEVELOPER UNIT*FORMFEEDFORM FEEDThe asterisk in the display column indicates that the displayedoption is currently selected in the selected menu.
User’s Manual ixChanging Message Language (MENU)You can select a language used for control panel messages. Selectablelanguages are English, French, German, Italian, Spanish, andSwedish.To select a language, follow these steps:1. Turning the printer on while pressing MENU.The message C.P.LANGUAGE ENGLISH appears after printerinitialization.2. Press the + or – button until the desired language appears.Press the ENTER button.The asterisk appears after the language, indicating the language isselected.3. Save the selection.Pressing the READY button saves the new setting and returns theprinter to the ready state. The printer will display the selectedlanguage for messages.
xUser’s Manual
User’s Manual 1-1GETTINGSTARTED1CHAPTERGetting StartedThis chapter provides complete setup instructions in the followingsections:•Getting Acquainted. Learning the printer’s main parts and its paperpaths.•Getting Ready. Choosing a suitable location and unpacking theprinter.•Setting Up. Assembling the printer.•Connecting the Printer. Selecting an interface and connecting to thecomputer.•Installing a Printer Driver and other software.•Printing Your First Document.•Where to Go from Here.The photos and illustrations on the following pages identify the mainparts of the printer and two routes of paper feeding. These parts arereferred to throughout the manual, so take some time to becomefamiliar with them.GettingAcquainted
1-2 User’s ManualFigure 1–1 Front and right side viewFigure 1–2 Rear and left side viewGetting Acquainted008009Power cord connectorPower switchTop cover(Face-down stacker)Duplex unit(option for PP12MX)Centronics parallelinterface connector(IEEE1284 type-B)Interface board slot coverFan (outflow)Control panelMulti-function feeder(MFF, 12MX only)or manual feederPaper trayPaper stopperUpper doorSide cover (Font/emulation card slotand RAM card slotsinside)Paper size dialRear stacker(Face-up stackerwhen opened)Front doorRS-232C serial interfaceconnector (D-SUB 9-pin)(standard for PP12MX)Stacker-full sensor
User’s Manual 1-3GETTINGSTARTEDGetting AcquaintedFrom optional paper trayFigure 1–3 Interior viewThe path from the paper tray to the top cover is for ordinary paper.The straight path from the multi-function feeder (12MX only) or themanual feeder to the rear stacker is for thick paper, transparencies,and envelopes.Figure 1–4 Paper pathsPaper trayTop cover(main stacker)RearstackerMulti-functionfeeder (MFF,12MX only) ormanual feeder010Print unit (developer unitand drum unit)Paper paths-1Duplex unit(option for 12MXonly)
1-4 User’s ManualGetting ReadyThis section will help you:• Choose a suitable location for the printer• Inventory the parts of the printer as you unpack itPicking a Suitable LocationThe first step is to pick a suitable location for your printer. For peakperformance and usability, follow these guidelines:• Place the printer on asturdy, level surface.• Choose a room that is wellventilated and free ofexcessive dust. Leave spacearound the printerespecially on the left side forproper ventilation.• To avoid exposing theprinter to extremes oftemperature, do not put theprinter in direct sunlight ornear a heater. Ideal roomtemperature is from 10°Cto 32°C (50°F to 90°F).Humidity should bebetween 20% and 80% RH(no condensation).• Use a grounded AC poweroutlet. Do not use a three-pronged adapter in anungrounded outlet.Getting Ready001013Arrow 1below+10°Cabove+32°C
User’s Manual 1-5GETTINGSTARTED• Use only the power cordfurnished with the printer.Do not use an extensioncord.Warning:For your safety from an electric shock, observe the above prohibition.• Do not touch anyconnector contacts andcorona wires to avoidpossible electrostaticdamage to the printer.• Do not use a circuit sharedwith equipment that causeselectrical noise, such asmotors.• Do not use a circuit sharedwith equipment that uses alot of power, such as acopier or a coffee maker.Unpacking and Checking Your PrinterAs you unpack the printer, check each item carefully for damage. Ifyou find damage, notify your dealer. Check also that you havereceived all the items shown below.This printer comes with everything you need except an interfacecable. If you do not yet have a cable, you must purchase one beforeyou can connect the printer to your computer.Important:Save the original carton and packing materials in case you need tostore or transport your printer.Getting Ready✍!
1-6 User’s Manual• An interface cable is not a standard accessory. Please purchasean appropriate cable according to the interface you intend touse.• The power cord may differ slightly from this figure dependingon the country where you purchased the printer.• The software set consists of:- CD-ROM labeled PrintPartner Software- Floppy disk labeled Printer Drivers for Windows 3.X.Figure 1-5 Printer inventoryDrum unit (*)PrinterGetting ReadyDeveloper unit (*)Power cordQuick installationguideSoftware set(printer drivers and other software)017016001021*Developer unit and drum unitare assembled and placed inprinter at shipment.Cleaning sheets
User’s Manual 1-7GETTINGSTARTEDThis section describes how to assemble the printer and connect thepower cord after choosing a suitable location for the printer andchecking that you received all the parts.Preparing the Print UnitThis printer is shipped with the print unit (developer unit and drumunit) mounted and protective materials attached. Be sure to take offthe print unit and remove the two protective materials from the printunit. This operation must be done before connecting the power cord.Caution:Be careful with the print unit’s drum (the green surface). The drumis easily damaged by contamination or by exposure to light for morethan three minutes. Follow these guidelines:• Never open the shutter of the drum unit before until you are readyto install the print unit.• Never touch or scratch the drum surface.• When the print unit is not in the printer, close the shutter of thedrum unit and store the print unit in a dark place or cover it with aclean sheet of paper.• When the print unit is in the printer, keep the printer upper doorclosed. If you must work inside the printer for more than threeminutes, remove the print unit and store it in a dark place.•If you store the print unit out of the printer, it may becontaminated by dust. This may cause a smudge on the page.When storing the print unit out of the printer, wrap it with paperor something.To install the print unit, follow these steps:1. Open the upper door. Liftthe center portion underthe stopper of the upperdoor to open it.Setting UpSetting Up☞022
1-8 User’s ManualSetting Up2. Remove the print unitfrom the printer. Pull thetop center of the print unitat a 45 degree angle towardsthe front of the printer.When the print unit beginsto move, gently lift it upand out.3. Shake the print unit bymoving it back and forthin a horizontal motionseveral times.Place the print unit on alevel, steady place.Caution:Never open the shutter of the drum unit to avoid scratching thegreen surface of the drum.4. Remove the plastic sealfrom the print unit.Gently pull off the sealbeing carefully not to spilltoner. Handle to sealcarefully to avoid stainingyour hands or clothes.5. Open the shutter of thedrum. Holding the topcenter of the print unit,push up backwards thegreen-labeled handle of theshutter under the print unitand fix the shutter on thehook.023024025☞025a
User’s Manual 1-9GETTINGSTARTEDSetting Up6. Orient the print unit.Hold the top center of theprint unit with the greendrum facing you and adjustthe ends of the drum shaftto the grooves on the sidesof the printer.7. Install the print unit.Slide the print unit at a 45degree angle along thegrooves and towards theback of the printer.8. Seat the print unit inplace. Press down gently onthe top left and rightportions of the print unituntil it clicks into place.9. Close the printer’s upperdoor. Press down firmly onthe front portion of theupper door and make surethe upper door is lockedcompletely.027029028026
1-10 User’s ManualSetting UpLoading Paper and Installing the Paper TrayThis printer has a single paper tray that is preset for letter size (8.5 x11.0 inches) paper for U.S. customers and to A4 size (210 x 297mm) paper for European customers. (You can adjust the paper trayto a different size paper. See Chapter 2. You can purchase anoptional paper tray. See Chapter 3 and Appendix B.) You shouldload about 50 sheets of copier paper to test the printer.1. Pull the paper tray out ofthe printer.2. Prepare the paper tray.Remove restraint card board(1) and tapes securing therear paper guide.3. Widen the side guides.While holding right side-guide together with its lockplate, push both guidesoutwards.4. Prepare a paper stack.Prepare paper of the sizeindicated by the paper sizedial (actually the paper sizescale where the rear guide ofthe paper tray is set). Fanthe paper stack both ways toprevent sheets from stickingtogether.030031032(1)
User’s Manual 1-11GETTINGSTARTEDImportant:Be sure to set the paper size dial correctly according to the loadedpaper. Improper setting may cause an error during printing.Caution:Put the paper stack in the paper tray with the printing side faced down.If paper is curled, remove the curl.5. Load the paper. Whilepushing and holding downthe pressure plate, place thefront portion of the paperstack on the tray and slide ittowards the front of the trayso that the rear portion ofthe stack is placed inposition at the rear guide.Make sure the stack doesnot exceed the limit markson either side guide.Caution:When additional sheets of paper are supplied to the tray which is notempty, it may cause paper mispick, double-feed, skew at theboundary between old paper and new paper.6. Adjust the side guides.Push the lock plate of theright side-guide inwards tofit the side guides to thewidth of paper snugly.Align the rear edges of thepaper stack.Setting UpLimit marks▼▼▼☞☞033Bad placementGood placement034Arrow 1Arrow 2✍
1-12 User’s ManualSetting Up7. Arrange paper edges. Rockthe paper tray to gather theedges of the stack togetherto ensure correctpositioning of paper in thetray.8. Raise the paper stopper.9. Install the paper tray.Align the sides of the traywith the guide grooves ofthe tray slot and firmly slidethe tray all the way into theslot.Important:Do not turn the paper size dial after you have loaded paper.Changing the dial setting causes a paper mismatch error whenprinting the paper.✍036037 Paperstopper038
User’s Manual 1-13GETTINGSTARTEDUsing the Multi-function Feeder (12MX only)The multi-function feeder (MFF) is built in the PrintPartner 12MX(not available for the PrintPartner 12M). It is useful to print a lot ofthick paper, envelopes, or transparencies. It can hold and deliver 100sheets of 0.09 mm thick paper or 30 envelopes.Important:When using paper, do not leave the paper in the multi-functionfeeder for long time. It may cause waving of paper and dropouts inprinting.Because the MFF does not have a mechanism that detects thephysical size of paper in use, you must inform the printer of thepaper size. Use the MFF paper size menu to select a paper size whichequals the size of paper loaded in the MFF. See Chapter 2.To use the multi-function feeder, follow these steps. For details, seeChapter 2.1. Open the front cover.2. Extend the paper support.Pull the center top of thepaper support all the way.3. Adjust the paper guides.Slide the paper guides to fitthe width of the papersnugly.4. Load paper. Place thepaper stack on the MFF andpush it all the way until itsfront portion is stopped.5. Open the rear stacker. Ifnecessary, open the rearstacker.6. Extend the subguide.Setting Up✍040Rear stackerPaper supportSubguideMFF withpaper loaded039
1-14 User’s ManualSetting UpConnecting the Power CordThis printer comes equipped with one of the two voltage ratings:• 120 VAC (such as for the USA)• 220 to 240 VAC (such as for Europe)The manufacturer’s nameplate on the back of the printer indicatesthis rating. Confirm that the rated voltage of your printer matchesthe voltage of your power outlet.1. Check that the printer isturned off. The “O”-marked side of the switch atthe right front of the printershould be depressed.2. Plug the female end of thepower cord into theconnector on the rightback of the printer.3. Plug the male end into awall outlet.Warning:For your safety, use only a properly grounded outlet. To avoidpossible electromagnetic interference or power supply problems, donot use an extension cord.041!
User’s Manual 1-15GETTINGSTARTEDThis section explains how to connect the printer to your computervia the parallel or serial interface.Important:The following restrictions apply to interface cables:• To comply with regulations for radio frequency emissions, use onlyshielded cable for computer-to-printer communications.• The length of the parallel interface cable must be 3 meters (10 feet)or less.• The length of the serial interface cable must be 15 meters (50 feet)or less.About InterfacingGenerally, you can connect the printer to your computer using astandard parallel or serial interface. However, if your printer is usedas a network printer, use an optional LocalTalk or Ethernet interface.An optional infrared interface is also provided.• Parallel (Centronics) or serial (RS-232C, 12MX only)Use a serial interface if the printer is not near the computer. Manycomputers have both parallel and serial interface ports. Serialcommunication can operate up to 15 meters (50 feet). Parallelcommunication is normally limited to 3 meters (10 feet).• Ethernet C, D, F, or GXL (option)Use Ethernet C, D, F, or GXL if the printer is used in a NetWareor TCP/IP corresponding.• USB (option)Use the universal serial bus if the printer is used in a ......Whichever interface you use, the printer automatically detects theinterface that the computer is using.For these options refer to Chapter 3.Connecting the Printer to Your Computer✍Connecting thePrinter to YourComputer
1-16 User’s ManualConnecting to the Parallel PortThis printer does not come with a parallel interface cable. You canuse a Centronics cable with IEEE 1284 type B connector (soldseparately) at the printer side for this purpose. Your dealer can adviseyou on the cable you require.Caution:Be sure the printer is turned off before connecting the interface.Do not touch any connector contacts to avoid possible electrostaticdamage to the printer.To make the connection,plug the cable connectorinto the parallel interfaceport on the back of theprinter. Secure theconnector with the wireclips. Plug the otherconnector into yourcomputer’s parallel port.Consult your computerdocumentation if you needhelp.Connecting to the Serial Port (12MX only)Connecting to the serial port involves the following tasks:• Connect the interface cable to the printer and your computer.• Print out the status report to check the serial parameter settings.Connecting the Printer to Your Computer☞043
User’s Manual 1-17GETTINGSTARTEDConnecting the Serial Interface CableTo connect to the serial interface port, you need a cable correctlywired for this printer and your computer. The cable must also havethe proper connectors. Your dealer or technical support person cansupply you with the proper cable.The serial interface of this printer requires a null-modem cable with amale D-SUB 9-pin connector at the printer side. Refer to yourcomputer documentation for the type of connector required by itsserial port.Caution:Be sure that the printer is turned off before connecting the interfacecable.Do not touch any connector contacts to avoid possible electrostaticdamage to the printer.To make the connection,plug the cable connectorinto the serial interface portat the back right of theprinter. Secure theconnector by tightening thescrews in the connectorhood. Plug the otherconnector into yourcomputer’s serial port.Consult your computerdocumentation if you needhelp.Verifying Serial Parameter SettingsNext, you must make sure the serial parameter settings are the samebetween the computer and the printer. Consult your computer andsoftware documentation to determine the settings your computeruses. Then compare these to the printer’s settings in the followingtable.Connecting the Printer to Your Computer☞044Secureholding screwsInsertconnector
1-18 User’s ManualItem Parameter setting (printer side)Baud rate 9600 (default)Data bits 8 (fixed)Stop bits 1 (fixed)Parity None (fixed)Pacing (protocol) DTR (default)DTR polarity HI (default)ROBUST (XON/XOFF) Off (default)If the settings match, the installation is complete. If the interfaceparameters of the printer and the computer do not match, themessage display indicates COMM.ERROR. The printer may notrespond at all or it may print wrong characters. Change the settingsin one of the two ways:• Change options of the serial menu in setup mode.• Set permanent defaults in your computer to match the printer’sdefaults.On an IBM PC or compatible computer running MS-DOS, you canset permanent defaults by placing the following commands in yourAUTOEXEC.BAT file:MODE COM1:9600,N,8,1,PMODE LPT1:=COM1:Also make sure that the file MODE.COM is in your boot directory.Then whenever you boot your computer, the computer will printthrough the serial port using the printer’s settings.Important:For information on DOS files and commands, consult your DOSmanual or the manual supplied with your computer.Note that you may also be able to specify serial parameters throughyour software programs. Some software programs allow you tospecify the printer port and serial settings from within the program.Consult the documentation supplied with the software.✍Connecting the Printer to Your Computer
User’s Manual 1-19GETTINGSTARTEDPOWER ONLINE DATA ERRORMFFPAPER SIZEPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTPrinting a Test Page OfflinePrinting a Test Page OfflineThe printer has a status report function which prints a pagesummarizing printer option settings and showing samples of residentfonts. Use this function to check the printer performance offline.1. Turn the printer on. Theprinter initializes themechanism and then entersthe ready state. The messagedisplay indicates<<<INITIALIZE>>>,WARMING UP, then READY.2. Print a test page offline.Press the READY button toput the printer offline (theONLINE indicator turnsoff). Press the SELF TESTbutton for more than fiveseconds. The messagedisplay indicates PCL PAGECONFIG. Press the ENTERbutton to start printing.The message displayindicates SELF TEST andthe DATA indicator flashes.A status report page isprinted.Check that the printing issuccessful.Important:You can select IBMPRO PAGE CONFIG or EPSON PAGE CONFIGfor both models or FPS PAGE CONFIG for PP12MX by pressing the+ or – button while the message display indicates PCL PAGECONFIG.READY✍
1-20 User’s ManualPOWER ONLINE DATA ERRORMFFPAPER SIZEPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERRORSelecting an EmulationPERSONALITY AUTO*READYPOWER ONLINE DATA ERRORSETUP MENUCONFIG MENUSelecting anEmulation The PrintPartner 12M has three emulations as a standard feature:PCL6, IBMPRO, and EPSON. The PrintPartner 12MX has fouremulations: PCL6, FPS, IBMPRO, and EPSON. You can use theseemulations to connect your printer to different computers. PCL6emulates HP LaserJet 5 printers, IBMPRO emulates IBMProprinters 4204, EPSON emulates EPSON EX-800 printers, andFPS emulates PostScript Level 2 compatible printers by thePowerPage® Level 2 interpreter.The printer automatically selects the active emulation with defaultsettings. To specify an emulation, se the control panel in menu modeand use the Personality menu of the Config menu as shown below.1. Enter setup mode. Press theREADY button to put theprinter offline (theONLINE indicator turnsoff). Then, press the MENUbutton briefly six times.The message displayindicates SETUP MENUCONFIG MENU.2. Select the Personalitymenu. Press the ENTERbutton briefly. The messagedisplay indicatesPERSONALITY AUTO*.3. Select emulation. Press theENTER button briefly. Theoption AUTO changes toPCL, PS, IBMPRO, EPSONthen back to AUTO. Pressthe READY button whenthe desired option isdisplayed.
User’s Manual 1-21GETTINGSTARTEDThe selected emulation is selected (an asterisk is followed). Once youchange the emulation, the other menus automatically change toreflect the options and functions of the new emulation. For details ofthe setup menu, see Chapter 2.Now that you connected your printer to the parallel port of thecomputer, you are ready to install a Windows printer driver intoyour computer. The Windows printer driver is essential forcontrolling your printer in Microsoft Windows environments.Several printer drivers are contained in the attached software setconsisting of a CD-ROM and a floppy disk.Printer drivers in the CD-ROM are:• Standard drivers for Windows 95/98• FPS drivers for Windows 95/98• Standard driver for Windows NT 3.51• FPS driver for Windows NT 3.51• Standard driver for Windows NT 4.0• FPS driver for Windows NT 4.0If your printer is 12M, note that the FPS drivers are only availablewith an optional FPS card.Printer drivers in the floppy disk are:• Standard drivers for Windows 3.XStandard drivers are to be installed when your printer is used as aPCL printer, IBMPRO and EPSON drivers are to be installed whenyour printer is used instead of a serial printer, and FPS drivers are tobe installed when your printer is used as a PostScript printer.When you are using Windows 95/98 or Windows NT 4.0, it isrecommended that you should install a printer driver usingMarkVision™ because the printer driver is reinforced withMarkVision™’s features such as remotely changing settings of anetwork printer and checking status of a network printer. ForMarkVision™, see the next section.To install a printer driver in Windows 95/98, note the following:• When you install the printer driver, the original OS (CD-ROM orfloppy disks) is required during installation.Installing a Printer DriverInstalling aPrinter Driver
1-22 User’s ManualWhen the CD-ROM is installed, the following menu screen isdisplayed in Windows 95/98 or Windows NT 4.0.Installing a Printer DriverGet to Know Your Printer DriverThe Printer Driver has two functions:1. it automatically translates formatting choices, such as tab settingsor boldface type, into commands the printer understands.2. it allows you to set up the printer according to your needs.If you encounter problems with this installation, confirm that yourconfiguration corresponds to the minimum requirements listed onpage vi at the start of this manual. If the configuration correspondsto these requirements and troubles persist, contact your dealer forassistance.
User’s Manual 1-23GETTINGSTARTEDWhen running application programs under Windows, you select theprinter type in the application program itself before you print adocument.Important:If you encounter conflicts with other already installed external driversthat use bidirectional communication on the Centronics port or withdrivers of other dedicated Windows printers used in parallel with thisprinter (conflicts like the failure to establish communication betweenthe Printer Driver and the printer), remove these from Windows andreinstall the PrintPartner 12M or 12MX Printer Driver.Printer Drivers Supplied by the CD-ROMTo install printer drivers contained in the CD-ROM, see the booklet“Quick Start” enclosed in the CD-ROM envelope.Printer Drivers Supplied by the Floppy DiskThe floppy disk of the software set contains the Windows 3.XPrinter Standard Driver only. To install it, follow these steps:1. Start Microsoft Windows 3.X.2. Insert the floppy disk into drive A.3. Click “File” and choose “Run”.4. Type A:INSTALL, then press ENTER.5. From here, follow the instructions on the screen.The FUJITSU PrintPartner 12M or 12MX Windows 3.X StandardPrinter Driver is now installed.For further details, see the driver’s Readme file.Installing a Printer Driver✍
1-24 User’s ManualInstalling Other SoftwareThis section provides information about the two kinds of printermanagement software contained in the CD-ROM supplied with thisprinter. The topics are:•PPMENU: Enables you to remotely control or configure yourprinter’s features from your computer’s screen.•MarkVision™: Monitors printer status (status is displayed with textand graphics), displays optional printer’s features, and cooperateswith printer drivers. It also describes the printer control panelfunction by which MarkVision™ allows you to remotely operateyour printer from the printer control panel displayed on yourcomputer’s screen.Note that PPMENU is available in MS-DOS, PC-DOS, orWindows DOS prompt environments and MarkVision™ is availablein Windows 95, Windows 98, or Windows NT4.0 environments.PPMENUGenerally, the printer driver controls the printer. You can alsocontrol the printer using the remote setup utility program calledPPMENU, stored in the attached CD-ROM.PPMENU allows you to easily change your printer’s features directlyfrom your computer. You use it to configure your printer to suit therequirements of your computer, software, and documents to beprinted.The parameters you can change using PPMENU affect page layout,font, and printer control. If your software programs have printerdrivers, those printer drivers control the parameters for you.Therefore, it may not be necessary to change the settings usingPPMENU.PPMENU needs to be installed only if you will print from DOS orDOS based applications.To install PPMENU, see the booklet “Quick Start” enclosed in theCD-ROM envelope.For more details and the latest modifications, refer to the“ReadMe.txt” file concerning PPMENU.Installing OtherSoftware
User’s Manual 1-25GETTINGSTARTEDLexmark’s MarkVision™MarkVision™ by Lexmark is an integrated software for managingprinters, contained in the CD-ROM. It has the following mainfunctions:• Monitoring the printer• Displaying the printer status and features (including options) andstatistics• Providing the printer control panel on the computer’s screen(Remote control panel)These functions are most effective and valuable for remote printers innetwork environments.MarkVision™ is automatically activated when an abnormalcondition occurs in the printer. It operates in Windows 95/98environments only.The remote control panel is quite a nice function that enables you toeasily and remotely operate the printer even if your printer is set upremotely. MarkVision™ displays the printer control panel on thecomputer’s screen and gives you the exactly same functions asavailable with the control panel of the printer. You can perform afunction by clicking a button on the computer’s screen withoutpushing a button of the printer’s control panel.To install MarkVision™, see the booklet “Quick Start” enclosed inthe CD-ROM envelope.For more details and the latest modifications, refer to the operationguide PDF document file and the “ReadMe.txt” file concerningMarkVision™ in the CD-ROM.Installing Other Software
1-26 User’s ManualPrinting Your First DocumentYour printer should be set up and connected to your computer. Thissection explains how to test your installation setup by printing a trialdocument from an application program under Windows. To test theprinter alone, without your computer, you can use the status reportprinting which does not require the use of a computer. See Printinga Status Report in Chapter 2.Turn on your printer and observe the initialization sequence. If noRAM (extra memory) cards have been installed, the sequence lastsabout one minute, during which the following events occur:• The printer conducts a number of self-checks.• The main motor rotates to check mechanical functions and cleanthe drum.• The message display indicates READY, indicating the printer isready for printing.The following procedures show you how to print your trialdocument.To print a trial document, follow these steps:1. Start Windows and a Windows application.2. Open your trial document.Select an existing or start a new document. Choose a smalldocument for the first trial.3. Select PP12M or PP12MX as the document printer.In most programs, you make the selection in a print menu.Consult your program documentation for the exact procedure.4. If desired, change the font(s) in the document to one of thefonts offered by your application.5. Check the printer.Look in the main window of the Print Manager to make sure theprinter is activated.6. Print your document.Start the program. The default paper size is fixed to A4 (forEurope) or Letter (for the USA).Printing Your FirstDocument
User’s Manual 1-27GETTINGSTARTEDPOWER ONLINE DATA ERRORPrinting Your First DocumentAdjusting Print DensityIf you feel that the printout is too light or too dark, adjust the printdensity from the control panel in setup mode. After making theadjustment, print your trial document again and check the results.Use the Toner density menu of the Quality menu as shown below.1. Enter setup mode. Press theREADY button to put theprinter offline (theONLINE indicator turnsoff). Then, press the MENUbutton briefly two times.The message displayindicates SETUP MENUQUALITY MENU.2. Select the Toner densitymenu. Press the ENTERbutton briefly once. Then,press the MENU buttonbriefly three times. Themessage display indicatesTONER DENSITY 5*.3. Change density. Press the+ or – button briefly.The option changesbetween 1 (lightest) and 10(darkest). Press the ENTERbutton when the densityyou estimate proper isdisplayed.The selected density is selected (an asterisk is followed). For details ofthe setup menu, see Chapter 2.POWER ONLINE DATA ERRORTONER DENSITY 5*READYPOWER ONLINE DATA ERRORSETUP MENUQUALITY MENUMFFPAPER SIZEPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECT
1-28 User’s ManualIf you see a problem with the printed pages other than print density,see Chapter 5 for possible causes and solutions.If your document printed successfully, skip the next subsection IfSomething Goes Wrong.If Something Goes WrongThis section briefly discusses the most common problems you mightencounter. For more complete troubleshooting information, seeChapter 5. Chapter 5 also describes all printer error and statusindicators.Problem RemedyNo response by printer Ensure that:• The printer is turned on and online. TheONLINE indicator should be lit.• The cable from the computer to theprinter is properly connected at bothends.• Your software program has sent the printdata to the printer. Many programs havea printer control function that showsprintNo printout; DATA The printer has received data from theindicator on computer but has not printed the page. Toprint the page, put the printer offline bypressing READY briefly then pressFORM FEED.Printing Your First Document
User’s Manual 1-29GETTINGSTARTEDWhere To Go From HereWhere To GoFrom HereProblem RemedyUnreadable printout Possible causes and solutions are:• A wrong printer driver is selected. Selectthe PrintPartner 12M or 12MX printerdriver as the document printer.• The document contains unknownprinter commands. Remove any setupstrings or embedded commands, or printthe document with a Text only or ASCIItext print option.To help you enhance or customize the printer, the user’s manualcontains the following additional information:• To get information on how to use the control panel and onhandling various types of paper, see Chapter 2.• To customize printer defaults, see Chapter 2.• To install additional memory, see Chapter 3.• To install an additional interface, see Chapter 3.• To install an additional paper tray, see Chapter 3.The FPS card is optional for the PrintPartner 12M and the duplexunit is optional for the PrintPartner 12MX.• To install a duplex unit, see Chapter 3.• To install an FPS card, see Chapter 3.
1-30 User’s Manual
User’s Manual 2-1PRINTING ANDPAPER HANDLING2CHAPTERPrinting and Paper HandlingThis chapter provides information you may need for day-to-dayprinting. The topics are:• Control panel tutorialThe tutorial describes the indicators, message display, and buttons.It includes an example of how to use the control panel.• Control panel functionsThis section describes the functions by buttons.• Menu functionsThis section describes how to use the control panel for customizingprinter defaults.• Handling paperThis section describes how to print on various types of paper.This section introduces the printer’s control panel, beginning with adescription of the indicators, message display, and buttons. Thetutorial describes the use of the buttons in some detail and followswith an example.The Control PanelThe control panel consists of four indicators, a message display, andeight buttons. The physical buttons are beneath the LCD display.The top row of labels represents basic functions. The bottom row oflabels represents secondary functions. See later in this section for alist of functions.Control PanelTutorial
2-2 User’s ManualControl Panel TutorialPOWER ONLINE DATA ERRORMFFPAPER SIZEPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTFigure 2–1 Control panelIndicatorsThe control panel has four labeled LED indicators across the top.Indicator MeaningPOWER Indicates printer power is on.ONLINE Indicates the printer is online and ready to print.DATA Flashes when data is being sent from your computer.Lights steadily to indicate the printer’s buffer containsunprocessed data.ERROR Indicates a printer error has occurred. Details areindicated by the message display.
User’s Manual 2-3PRINTING ANDPAPER HANDLINGControl Panel TutorialMessage Display (LCD)The message display uses a liquid-crystal display representing statusand errors by two lines of sixteen characters. In operating mode, itmay show:• What the printer is doing• Whether the printer is ready to print• When paper should be added• When paper should be manually inserted• When the toner bottle needs to be replaced• When the print unit needs to be replaced• An error message condition such as paper jamImportant: A "Ready" message means the printer has no data to print withoutany errors and the READY button is not pressed. "Not Ready" meansthe printer detected an error or the READY button was pressed in theReady state.Error messages inform you of conditions requiring your attention,such as TRAY n PAPER OUT, COVER OPEN n, or PAPER JAM n.They also warn you of hardware problems, such as FUSER FAILUREor BD CYCLE ERROR. The TONER LOW n message informs youthat the toner bottle needs replacement. See Chapter 5 for acomplete list of messages and explanations.In tray select mode or MFF paper size mode, the message displayshows the selected tray or the selected paper size respectively. Inmenu mode, the message display shows menu items and optionselections. These modes are explained later in this chapter.ButtonsOne or two functions are assigned to a button. To use the functionsrepresented by the top labels, simply press the button. To use thefunctions represented by the bottom labels, press and hold down thebutton for five or more seconds. The following tables summarizes thefunctions.✍
2-4 User’s ManualControl Panel TutorialPressing the button brieflyExcept for the READY button, the following buttons are also validwhen the printer is offline.Button (top label) FunctionREADYSwitches the printer between online and offline.FORM FEEDPerforms a form feed to print the remaining data.CONT.Clears a recoverable error and continues printing.SELECTPuts the printer in tray select mode which allowsyou to select the paper tray to be used.MENUPuts the printer in setup mode.ENTERSelects the displayed option as the printer default.This button and the two buttons below are validin setup, tray select, or MFF paper size mode.+Displays the next option.–Displays the previous option.Pressing and holding down the button for five or more secondsThe following buttons are also valid when the printer is offline.Button (bottom label) FunctionRESETClears the buffer of any print data and puts theprinter through its initialization sequence.RESET MENUBesides the above reset function, resets all printeroperation options to their factory default valuesexcept interface settings (parallel menu, serialmenu, and network menu).MFF PAPER SIZEPuts the printer in MFF paper size mode, whichallows you to select the paper size to be used.SELF TESTSelects the self test menu, which lists printeroperation options currently selected.PRINT FONTSelects the print font menu, which lists the fontscurrently available.
User’s Manual 2-5PRINTING ANDPAPER HANDLINGControl Panel FunctionsChanging Message Language (MENU)You can select a language used for control panel messages. Selectablelanguages are English, French, German, Italian, Spanish, and Swedish.To select a language, follow these steps:1. Turning the printer on while pressing MENU.The message C.P.LANGUAGE ENGLISH appears after printerinitialization.2. Press the + or – button until the desired language appears.Press the ENTER button.The asterisk appears after the language, indicating the language isselected.3. Save the selection.Pressing the READY button saves the new setting and returns theprinter to the ready state. The printer will display the selectedlanguage for messages.Printing Data Remaining in the Buffer (FORM FEED)Pressing FORM FEED tells the printer to advance to the next page.The practical effect is to print any data remaining in the buffer. Forexample, the buffer might contain data from an interrupted printjob. When the buffer contains residual data, the control panel DATAindicator is steadily lit.Clearing an Error Condition to Continue Printing (CONT.)When a recoverable error occurred, pressing CONT. clears the errorcondition and continues printing. For example, you can resumeprinting after adding paper in response to a TRAY1 PAPER OUTmessage. You can use CONT. to ignore a message such as LoadTRAY1 A4. For example, you might want to print a page with A4-size format on a letter-size sheet. CONT. also allows you to overridethe INSERT A4 prompt when feeding paper manually. By pressingCONT., the printer prints from tray1 instead.Control PanelFunctions
2-6 User’s ManualClearing the Buffer and Reinitializing the Printer (RESET)Pressing and holding down RESET for five or more seconds clears theprint buffer and tells the printer to initialize itself. You might usethis function if you cancel a print job in the middle and want to clearthe printer and start over. In this case, permanently downloadedfonts are removed by the initialization process. You must downloadthe fonts again.Clearing EEPROM (RESET)Turning the printer on while pressing and holding down RESETresets the menu settings of EEPROM to the factory default values.The message display indicates EEPROM CLEAR for a second,WARMING UP, then READY (about a minute after). Unlike resettingmenu by RESET MENU, this function also resets the interface settings.Use this function to return all menu settings to the original standardconditions.Setting the Fuser Unit Cleaning Mode (READY)Turning the printer on while pressing and holding down READY setsthe fuser unit cleaning mode after printer initialization. Beforesetting this mode, be sure to remove paper from the manual feeder.When entering this mode, the printer requests you to set a cleaningsheet in the manual feeder. Setting a cleaning sheet starts feeding thesheet to clear the fuser unit. After cleaning, the printer ejects thesheet and waits for setting of the next sheet.While the printer waits for setting of the next sheet, pressing CONT.clears the cleaning mode and puts the printer in the ready state.If an error such as paper jam or cover open occurs during executionin cleaning mode, the printer returns to the cleaning sheet waitingstate after the error is cleared. RESET and RESET MENU are disabled.Control Panel Functions
User’s Manual 2-7PRINTING ANDPAPER HANDLING➤➤ ➤➤➤➤ ➤➤➤➤➤<<<INITIALIZE>>>WARMING UPINSERTCleaning SheetCLEANING FUSER <<<INITIALIZE>>>WARMING UPREADYPower on withREADYpressedSet a cleaningsheet. Press CONT..Sheet is ejected.ONLINE and DATAindicators are off.DATA indicatorflashes.Control Panel Functions
2-8 User’s ManualSelecting the Self Test Menu (SELF TEST)Pressing SELF TEST puts the printer into the self test menu whichallows you to print a status report which lists printer operationoptions currently selected in the selected emulation.To select the self test menu and print a status report, follow thesesteps:1. Make sure that the message display indicates READY with theONLINE and DATA indicators off.2. Press the SELF TEST button for five or more seconds.The message changes to PCL PAGE CONFIG START.3. Select a desired emulation.Press the + or – buttons until the desired emulation appears.4. Start printing.Press the ENTER button. The message display indicates SELFTEST and the DATA indicator flashes, then a status report page isprinted.SELF TEST( ENTER )+ –➤➤➤➤➤➤READY PCL PAGE CONFIG STARTFPS PAGE CONFIG STARTor For PrintPartner 12MX,this is displayed .Control Panel Functions
User’s Manual 2-9PRINTING ANDPAPER HANDLINGControl Panel FunctionsFigure 2–2 Status report (PCL emulation)
2-10 User’s ManualPRINT FONT+ –➤➤➤➤➤➤Selecting the Font Print Menu (PRINT FONT)Pressing PRINT FONT puts the printer into the print font menu whichallows you to list the fonts available in the selected emulation.To select the print font menu and print the font list, follow thesesteps:1. Make sure that the message display indicates READY with theONLINE and DATA indicators off.2. Press the PRINT FONT button for five or more seconds.The message changes to PCL FONT LIST START.3. Select a desired emulation.Press the + or – buttons until the desired emulation appears.4. Start printing.Press the ENTER button. The message display indicates PRINTFONT and the DATA indicator flashes, then a font report page isprinted.Control Panel FunctionsREADY PCL FONT LIST STARTFPS FONT LIST STARTor For PrintPartner 12MX,this is displayed .
User’s Manual 2-11PRINTING ANDPAPER HANDLINGControl Panel FunctionsFigure 2–3 Font report-first page (PCL emulation)
2-12 User’s ManualSelecting Paper Tray, MFF, or Manual Feeder ( SELECT )Pressing SELECT puts the printer in tray select mode which allowsyou to set paper sources in locked or unlocked status. In the lockedstatus, the paper source selection is fixed. In the unlocked status, thepaper source is automatically switched to another source in a certaincondition (auto tray selection). The paper sources are tray 1, tray 2(if installed), MFF (available for 12MX only), and manual feeder.MFFThe MFF operation is controlled by MFF mode in which “first”mode and “cassette” mode are provided.First modeThe MFF has the highest priority and is selected first of all ifprinting is requested. You do not need to set the paper size of theMFF. (The MFF paper size menu is disabled.) The printer startsprinting assuming that the loaded paper has the job-specified sizeof paper.If you are printing using tray 1 or 2 with this mode set, you canimmediately switch the tray to the MFF just by putting paper onthe MFF. This is called on-demand printing.Cassette mode (default)The MFF is controlled in the same manner as for other papertrays. However, it has the lowest priority as compared with trays 1and 2. You must set the physical size of the paper loaded on theMFF, using the MFF paper size menu. If the MFF paper size doesnot match the job-specified size, a paper mismatch error occurs.Manual Feeder (Manual Feed Mode On)The printer has also a manual feeder which is enabled in manualfeed mode on. Operation slightly differs with the two modes ofthe MFF.Control Panel Functions
User’s Manual 2-13PRINTING ANDPAPER HANDLINGIn first modeIf paper is already loaded on the manual feeder, it is pickedwithout the paper insertion request message. If paper is notloaded on the manual feeder, the paper insertion request messageis displayed.In cassette modeWhether or not paper is loaded on the manual feeder, the paperinsertion request message is displayed. If paper is already loadedon the manual feeder, printing starts after you press CONT.. Ifpaper is not loaded on the manual feeder, printing starts whenyou load paper.You can select two or three paper sources at a time, but must select atleast one paper source. Tray 1, tray 2 (if installed), and MFF cassettemode are all selected as factory default.When two or three paper sources are selected for auto tray selection(unlocked) and when a paper source runs out of paper or a papermiss match error occurs, the printer switches the paper source foranother one.To select a paper source for auto tray selection, follow these steps:1. Make sure that the message display indicates READY with theONLINE and DATA indicators off.2. Press the SELECT button briefly.The message changes to TRAY TRAY1*. The asterisk meansthat tray 1 is selected for auto tray selection (unlocked).3. Select or deselect a paper source.This step is valid when tray 2 (option) or MFF (standard for12MX) is installed. Pressing the ENTER button in this conditionmakes the asterisk disappear. Tray 1 is deselected. Pressing theENTER button again makes the asterisk reappear. Tray 1 isselected.Control Panel Functions
2-14 User’s Manual4. Select or deselect other paper sources.Press the + or – buttons briefly to display another paper source.Use the ENTER button in the same way as described above.5. Save the selections.Press READY button to save the new settings and return to theready state.SELECT+ –➤➤➤➤➤➤➤➤➤➤➤➤➤➤Control Panel FunctionsREADY MANUALFEED OFF*TRAY TRAY1*MANUALFEED ONTRAY TRAY2*TRAY MFF*orMFF MODE CASSETTE*MFF MODE FIRST(†)According to tray selection, the INTRAY LOCK status printed in astatus report changes as follows:Tray selection Intray lock status RemarksTRAY TRAY1 INTRAY1: LOCKEDTRAY TRAY1* INTRAY1: UNLOCKEDTRAY TRAY2 INTRAY2: LOCKEDTRAY TRAY2* INTRAY2: UNLOCKEDTRAY MFF (†) INTRAYMFF: LOCKED 12MX onlyTRAY MFF* (†) INTRAYMFF: UNLOCKED 12MX only† When MFF MODE = FIRST, TRAY MFF is not displayed orselected.
User’s Manual 2-15PRINTING ANDPAPER HANDLINGMFF PAPER SIZE( SELECT )+ –➤➤➤➤➤➤➤➤➤➤➤➤➤➤Control Panel FunctionsSetting MFF Paper Size (MFF PAPER SIZE) (12MX only)Pressing MFF PAPER SIZE puts the printer in MFF paper size modewhich allows you to inform the controller of the physical paper sizeused in the MFF. You must select the size of paper currently loadedin the MFF. This menu is not available for the PrintPartner 12M.To select a paper size, follow these steps:1. Make sure that the message display indicates READY with theONLINE and DATA indicators off.2. Press the MFF PAPER SIZE button for five or more seconds.The message changes to MFF PAPER A4*. The asteriskmeans that A4 size is selected for the MFF.3. Select a desired paper size.Press the + or – buttons until the desired paper size appears.Press the ENTER button. The asterisk appears and the paper size isselected.4. Save the selection.Press the READY button to save the new setting and return to theready state.READY MFF PAPER LETTER*MFF PAPER XXXXXorMFF PAPER EXECUTIVEMFF ENVELOPE COM10MFF ENVELOPE XXXXXMFF ENVELOPE B5XXXXX: LEGAL A4 A5 JIS B5XXXXX: MONARCH C5 DL
2-16 User’s ManualSelecting the Thick Control Menu (SELECT )This printer has the thick control menu which allows you to selectone of the two thick control modes for adjusting the printer forpaper thickness. One is the normal mode (factory default) and theother is the extension mode.The normal mode allows you to print thick paper, but has only onechoice between two options (ON for thick paper and OFF forordinary paper). This choice is common to all paper sources (tray 1,tray 2 (if installed), manual feeder, and MFF (12MX only)).The extension mode allows you to print several kinds of thin paper,thick paper, and thick envelopes for every paper source (eight optionsfor every tray 1, tray 2 (if installed), manual feeder, or MFF (12MXonly)).When one mode is selected, you cannot use the other mode.To select a thick control mode, follow these steps:1. Turning the printer on while pressing and holding downSELECT .The message indicates THICK CONTROL NORMAL* afterprinter initialization. The asterisk means that normal mode isselected for paper thickness.2. Select a desired mode.Press the + or – button until the desired mode appears. Pressthe ENTER button. The asterisk appears and the mode is selected.3. Save the selection.Press the READY button to save the new setting and return to theready state.This selection remains even if you turn the printer off.Control Panel Functions
User’s Manual 2-17PRINTING ANDPAPER HANDLINGWhen you select a mode, the contents of the Quality menu changesaccording to the mode selected.When the thick control is normal, only the Thick Paper item appearsfor paper thickness. This item has two options, OFF and ON.When the thick control is extension, the Tray1 Media, Tray2 Media,Manual Media, and MFF Media items appear for paper thickness.Tray2 Media appears when tray 2 is installed. MFF Media appearsfor 12MX only. Each item has eight options from -2 to 5.To select an option in thick control mode, follow these steps:1. Make sure that the message display indicates READY with theONLINE and DATA indicators off.2. Press the MENU button briefly.The message changes to SETUP MENU PAGE FORMAT MENU.3. Press the MENU button.The message changes to SETUP MENU QUALITY MENU.4. Press the ENTER button.The message changes to SMOOTHING ON*.+–➤➤ ➤➤➤➤➤➤ENTERREADYREADYorPower on withSELECTpressedREADY<<<INITIALIZE>>>WARMING UPTHICK CONTROL NORMAL*THICK CONTROL EXTENSIONTHICK CONTROL EXTENSION*Control Panel Functions
2-18 User’s Manual5. Press the MENU button three times.The message changes to THICK PAPER OFF* when the thickcontrol is normal, or TRAY1 MEDIA 0* when the thick controlis extension.6. When the thick control is extension, press the MENU buttonuntil the desired item appears.The message changes to TRAY2 MEDIA 0*, MANUAL MEDIA0*, or MFF MEDIA 0*.7. Select a desired option.Press the + or – button until the desired option appears. Pressthe ENTER button. The asterisk appears and the option is selected.When the thick control is extension, repeat steps 6 and 7.8. Save the selection.Press the READY button to save the new setting and return to theready state.This selection remains even if you turn the printer off.Each option means as follows:When the thick control is normal:Off: Ordinary paperOn: Thick paperWhen the thick control is extension:-2: Thin paper when resulting in waving-1: Thin paper when resulting in light printing with duplex unit0: Ordinary paper1: Thick paper2: Thick envelope when resulting in toner easily coming off3: Thick envelope when resulting in light printing4: Thick rough paper when resulting in smudging5: Thick rough paper when resulting in light printingThe mode number increases according to paper thickness androughness. Select one of the underlined numbers in the normal usage.Control Panel Functions
User’s Manual 2-19PRINTING ANDPAPER HANDLINGTry several options and select an appropriate option that results inthe most satisfied print quality. However, use the normal modebasically.Caution:Turn the mode off or reset it to 0 after printing thick or thin paper.+–➤➤ ➤➤➤➤➤MENUENTERMENU➤MENU➤MENU➤➤MENU➤MENU➤MENUMENU➤➤➤➤+–➤➤-2-1012345SETUP MENUQUALITY MENUSMOOTHING ON*RESOLUTION 600*ECONOMY MODE OFF*THICK PAPER OFF*TRAY1 MEDIA 0*TRAY2 MEDIA 0*MANUAL MEDIA 0*MFF MEDIA 0*ONororEnter Menu modeandselect Quality menuWhen THICKCONTROL isEXTENSION.When THICKCONTROL isNORMAL.☞Control Panel Functions
2-20 User’s ManualMenu FunctionsMenu FunctionsSelecting Menu Option (MENU) and Resetting Menu (RESET MENU)Pressing MENU briefly puts the printer in menu mode which allowsyou to set up the printer, for example, selecting a paper size,changing a font, and adjusting serial interface parameters. You canselect options from the menu by using the four buttons, MENU, +,–, and ENTER .Pressing RESET MENU for five or more seconds in menu mode resetsall parameters to the factory default values except interface settings(parallel menu, serial menu, and network menu).The following section briefly explains the menu mode and its operation.The menu mode allows you to change your printer’s defaults usingthe four buttons on the control panel. You can use the controlpanel's menu mode to configure your printer to suit therequirements of your computer, software, and documents.Menu Structure and How to Use Control Panel ButtonsThe menu mode is structured as a tree consisting of submenus,items, and options. The following example shows a small portion ofthe tree and illustrates how the four buttons work.In the example:Submenus are PAGE FORMAT MENU and QUALITY MENU. Itemsare COPIES, PAPER, and SMOOTHING. Options are 001, 002,LETTER, LEGAL, ON, and OFF.MENU selects menu mode when the printer is ready and offline.Once the printer is in menu mode, MENU selects the first submenuand moves you right to the next submenu. If you are on the lastsubmenu, pressing MENU returns you to the first submenu.When a submenu is selected, ENTER selects the first item of thesubmenu. Once the first item is selected, MENU moves you right tothe next item, regardless of an option selected. If you are on the lastitem, pressing MENU returns you to the first item.
User’s Manual 2-21PRINTING ANDPAPER HANDLINGENTER+–MENU MENU MENU➤➤➤ENTER➤➤MENU++++––––➤➤➤➤➤➤➤➤➤➤➤MENU➤MENU➤Menu FunctionsSETUP MENUQUALITY MENUPAPER LETTER*PAPER LEGALSMOOTHING ON*SETUP MENUPAGE FORMAT MENUCOPIES 001*COPIES 002READYSMOOTHING OFFUse + and – to move up and down the options list.When an item is displayed, ENTER selects that option (adds anasterisk after the option indicating that the option is stored in RAM).Submenus, Items, and OptionsThe following table shows all of submenus and items and summaryof options displayed on the message display in menu mode. Thedisplay initially shows the factory default option followed by anasterisk (underlined in the table).1st submenu1st item1st option(Default )2nd submenu To 3rdsubmenu2nd item2nd optionTo or from3rd optionTo 3rd item1st itemTo 2nd item1st option(Default )2nd optionTo or from3rd option
2-22 User’s ManualMenu FunctionsSubmenu (bold)/ItemPage format menuCopiesPaper/EnvelopeCustom size XCustom size YOrientationForm linesPage protectDuplex modeBindQuality menuSmoothing (*4)Resolution (*5)Economy modeToner densityThick paper (*6)Tray1 media (*7)Tray2 media (*7)Manual media (*7)MFF media (*7)PCL font menuFont sourceFont numberPitch size (*9)Point size (*10)Symbol setCourierPCL menu (*11)Top offsetLeft offsetA4 print widthAuto attach FFAuto CRAuto LFOptions001, 002, 003, ..., 999 (pages)A4, A5, JIS B5, Letter, Legal, Executive (*1)A6, COM10, Monarch, C5, DL, B590 to 229 (mm)210 to 356 (mm)Portrait, Landscape005, 006, 007, ..., 060, ..., 128 (lines/page) (*2)Auto, OnOff, On (*3)Long edge, Short edge (*3)On, Off600, 300, 1200 (dpi)Off, On1, 2, ..., 5, ..., 9, 10Off, On-2, -1, 0, 1, 2, 3, 4, 5-2, -1, 0, 1, 2, 3, 4, 5-2, -1, 0, 1, 2, 3, 4, 5-2, -1, 0, 1, 2, 3, 4, 5Internal, Soft, SIMM (*8)000, 001, 002, 003, ..., N (depending on the fontsource, max. 999)0.44, 0.45, 0.46, ..., 99.99 (characters/inch)4.00, 4.25, 4.50, 4.75, 5.00, ..., 999.75 (point)Roman8, ISOL1, ISOL2, ISOL5, PC8, PC8-DN,PC850, PC852, PC8TK, ..., WingDingsRegular, Dark-25.0, -24.9, -24.8, ..., 00.0, ..., +24.9, +25.0 (mm)-25.0, -24.9, -24.8, ..., 00.0, ..., +24.9, +25.0 (mm)Normal, 80 columns/lineNo, YesLF, LF+CRCR, CR+LF
User’s Manual 2-23PRINTING ANDPAPER HANDLINGMenu FunctionsSubmenu (bold)/ItemFPS menu (*12)Jam recoveryPrint FPS errorsJob timeoutWait timeoutManual timeoutModel selectionConfig menuPersonalityAuto continueI/O timeout (*14)I/O buffersPower saveToner lowPre pickSoft switch SW1-1 to SW1-7 SW2-1 to SW2-7 SW3-1 to SW3-7 SW4-1 to SW4-7Parallel menuAcknowledge (*15)Bi-directionNPAP modeSerial menu (*16)Baud ratePacingDTR polarityROBUST XONNetwork menu (*17)NPAP modeBootpIP addressIP netmaskIP gatewayClear warning<Clear warning>OptionsOff, OnOn, Off0, 10, 11, 12, ..., 298, 299, 300 (0: no check)0, 10, 11, 12, ..., 298, 299, 300 (0: no check)0, 10, 11, 12, ..., 60, ..., 298, 299, 300 (0: no check)Auto model, Memory model, Speed model (*13)Auto, PCL, PS, IBMPRO, EPSON (*12)Off, On, Ext5, 6, 7, ..., 15, ..., 298, 299, 300 (seconds)Auto, 32K, 64K, 128K, 256K (bytes)On after 15 min, 30 min, 60 min, 120 min, OffStop, ContinueOff, OnSW1, SW2, SW3, SW4Off, OnOff, OnOff, OnOff, OnMode1, Mode2, Mode3On, Off, ECPAuto, On, Off2400, 4800, 9600, 19200, 38400, 57600DTR, Xon/XoffHi, LowOn, OffAuto, OnNo, Yes###. ###. ###. ### (### = 0, 1, 2, ..., 255) (*18)###. ###. ###. ### (### = 0, 1, 2, ..., 255) (*18)###. ###. ###. ### (### = 0, 1, 2, ..., 255) (*18)Shows the printing component to be replaced.Developer unit, Drum unit
2-24 User’s Manual*1 Default is Letter or A4. For example, Letter for U.S. customersand A4 for European customers. To print on legal-size paper,banding mode must be on or the total RAM capacity must be12M bytes or more (optional 8MB or more).*2 This is for Letter and portrait. It automatically changesdepending on paper size and page orientation.*3 Valid when a duplex unit is installed (12MX only)*4 Makes the contours of objects appear smoother than normallypossible with the printers standard resolution. Actual resolutiondepends on emulations and resolutions selected in menu mode.*5 Actual resolution depends on emulations selected in menu mode.*6 Displayed when the thick control is normal (factory default).*7 Displayed when the thick control is extension. Tray2 media isdisplayed when tray 2 is installed. MFF media is displayed for12MX only.*8 Displayed when soft fonts are downloaded or a font SIMM cardis installed*9 Displayed when the selected font is a scalable and fixed-spacingone. The default depends on a selected font.*10 Displayed when the selected font is a scalable and proportional-spacing one. The default depends on a selected font.*11Effective when PCL jobs are being executed. These values areused as defaults of top and left offset specifications in PCL mode.*12 PS is displayed when the FPS (standard for 12MX and optionfor 12M) is selected for personality*13 If the total capacity of memory is 11M bytes or less with speedmodel selected, the resolution is automatically set to 300 dpi andLegal size paper cannot be used. To print Legal size paper orprint in 600 dpi, select memory model. To print on Legal sizepaper with speed model selected, install additional memory cardsof 8M bytes or more regardless of 300 or 600 dpi.*14This is essential for sharing the printer among multiple computers.*15 This is for the parallel interface.*16 Displayed when a serial interface board is installed*17 Displayed when a network interface board is installed*18 Consists of four parameters. The one followed by < can bechanged.Menu Functions
User’s Manual 2-25PRINTING ANDPAPER HANDLINGMenu ItemsMenu Items The following briefly explains each item of the menu mode.Page format menuCopies The number of copies the printer prints fromeach pagePaper/Envelope A paper size or envelope size to be used by theprinterCustom size X Length of irregular-sized paper to be used bythe printerCustom size Y Width of irregular-sized paper to be used bythe printerOrientation A printing directionForm lines The number of lines printed per pagePage protect Whether a block of printer memory is reservedexclusively for text and graphics data,especially for printing dense text or complexgraphics, to prevent memory overflow errors.However, it reduces the amount of printermemory available for downloadable fonts.Duplex mode Two-sided printing mode (12MX only)BindingWhere an extra area for fastening pages is located,short or long edge of a page (12MX only)Quality menuSmoothing Whether the edge smoothness technology isapplied (improves resolution to 1200 dpi class)Actual resolution depends on emulations andresolutions selected in menu mode.On 1200 dpi with 1200 dpi resolution and PCL6or PS emulation selected600 dpi in other casesOff Follows specifications of the next resolution.Resolution The number of dots printed per inch. Actualresolution depends on selected emulations.300 dpi 300 dpi in all emulations600 dpi 300 dpi in IBM or EPSON emulation600 dpi in other emulations1200 dpi 300 dpi in IBM or EPSON emulation600 dpi in PCL5e emulation1200 dpi in PCL6 or PS emulation
2-26 User’s ManualMenu ItemsEconomy mode Toner saving modeToner density Thickness of printoutThick paper Mode for printing thick paper for all paperinput sources. Be sure to turn this offwhenever you are using paper of ordinarythickness.Tray1 media Mode for printing thick or thin paper for tray1. Be sure to return to 0 whenever you areusing paper of ordinary thickness.Tray2 media Mode for printing thick or thin paper for tray2. Be sure to return to 0 whenever you areusing paper of ordinary thickness. (displayedwhen tray 2 is installed)Manual media Mode for printing thick or thin paper formanual feeder. Be sure to return to 0whenever you are using paper of ordinarythickness.MFF media Mode for printing thick or thin paper forMFF. Be sure to return to 0 whenever you areusing paper of ordinary thickness. (12MXonly)PCL font menuFont source Where the printer finds the fontFont number The internal number of a font to be selectedPitch size Character width (characters per inch)Point size Character height (multiple of 1/72 inch)Symbol set A set of characters used in a font, consisting ofthe standard letters, numbers, andpunctuation. It differs in the accentedcharacters, line drawing characters, and specialsymbols by languages.Courier Thickness of the strokes of the Courier font
User’s Manual 2-27PRINTING ANDPAPER HANDLINGMenu ItemsPCL menuTop offset Distance by which the page is virtually shiftedfrom the top edge of physical paper in PCLemulationLeft offset Distance by which the page is virtually shiftedfrom the left edge of physical paper in PCLemulationA4 print width Setting the width of the printable area for A4paper sizeNormal PCL6 compatible80 columns/line Expands the width of the printable area so that80 characters of a 10-pitch font can be printedwithin a line. This setting is available only forA4 paper size in portrait orientation.Auto attach FF FF code (paper ejection) issued at timeoutAuto CR CR code added to an LF codeAuto LF LF code added to a CR codeFPS menuJam recovery Whether the jammed page is reprintedPrint FPS errors Whether an error report is printed outJob timeout Time interval to be allotted between jobsWait timeout Time interval to be allotted for waiting a jobendManual timeout Time interval to be allotted for manualinsertionModel selection Switching printing control (band/full page)Auto model Standard setting. Automatically switches thefollowing two models depending on the totalRAM capacity.• 11MB or less (standard 4MB + optional7MB or less): equivalent to virtual memorymodel• 12MB or more (standard 4MB + optional8MB or more): equivalent to speed model
2-28 User’s ManualMenu ItemsOn after 30 minOn after 60 minOn after 120 minSpeed model Attaches importance to speedup of printingcontrol, thus processing all pages per job. Printdensity depends on the RAM capacity.• 300 dpi when total RAM capacity is 4M to11M bytes (standard 4MB + optional 7MB orless)• 600 dpi when total RAM capacity is 12Mbytes or more (standard 4MB + optional 8MBor more).Note:• To print at 600 dpi when total RAMcapacity is 4M to 11M bytes (standard 4MB +optional 7MB or less), select memory model.• To print on legal-size paper, expand the totalRAM capacity to 12M bytes or more (optional8MB or more) even in printing at 300 dpi orselect memory model.Memory model (Virtual) memory model. Attaches importanceto reliable printing rather than speedup, thusprocessing data per page.Config menuPersonality Selecting an emulation (personality) without aPJL command which clearly specifies theemulationAuto continue Automatic control of continuing recoverableerrorsI/O timeoutTime interval allowed for switching the interfaceI/O buffers Size of interface bufferPower save Setting the time interval during which theprinter remains idle state before entering sleepmode after printing lastOn after 15 min Power save mode on. The printer enters sleepmode after remaining idle state for ## minutesafter printing last.Off Power save mode off. (Even in this mode, theprinter enters sleep mode after remaining idlestate for 180 minutes.)Toner low Whether the printer stops printing when itdetects near end of toner.Pre pick Earlier start of paper picking
User’s Manual 2-29PRINTING ANDPAPER HANDLING➤➤➤ENTERMENU➤➤➤MENUMENUMENU+–➤➤+–➤➤➤+–➤➤➤➤➤MENUMENUMENU+–➤➤+–➤➤➤+–➤➤➤➤➤+––+ENTER ENTER➤➤➤Soft switch Functions like conventional DIP switches.SW1-0 Buzzer mode off or onSW1-1Dither mode 1 (off) or 2 (on) (PCL6 600 dpi only)Other switches Reserved for future use.Important:The soft switches are invalid for this printer. Never change the settings.Enter Menu ModeandSelect Config menuSETUP MENUCONFIG MENUPERSONALITY AUTO*SOFT SWITCH SW1SOFT SWITCH SW4SOFT SW1-0 OFF*SOFT SW1-1 OFF*SOFT SW1-7 OFF*SOFT SW4-0 OFF*SOFT SW4-1 OFF*SOFT SW4-7 OFF*ONONONONONONTo decide, press ENTER.ororor ororororor✍Menu Items
2-30 User’s ManualMenu ItemsParallel menuAcknowledge The pulse width of the ACK signalMode1 0.5 µsMode2 1.0 µsMode3 4.0 µsBi-direction Bi-directional Centronics interface modeNPAP mode Whether the NPAP commands are used.When using MarkVision™, the NPAP modemust be Auto or On.Serial menuBaud rate Data transfer speed on the serial interfacePacing Protocol of the serial interfaceDTR polarity Level of the DTR signal in the DTR protocolROBUST XON ROBUST mode in the Xon/Xoff protocolNetwork menuNPAP mode Whether the NPAP commands are used.When using MarkVision™, the NPAP modemust be Auto or On.BootP Whether the TCP/IP protocol that enables aworkstation to find its IP address is enabled ordisabled for the network adapterIP address A unique address of the printer in the TCP/IPnetwork environmentIP netmask Bit mask that logically subdivides the network,specifying a local network portion of the IPaddressIP gateway A unique address of the equipment for thegateway to outside of the enclosedenvironmentClear warning<Clear warning> Clearing a consumables life counter (for thedeveloper unit or the drum unit)
User’s Manual 2-31PRINTING ANDPAPER HANDLINGHandling PaperDiscusses paper selection and paper handling:• Types and sizes of paper you can use with this printer, includingenvelopes and transparencies• Ensuring that both the software program and the printer havecompatible paper size settings• Adjusting the printer for a variety of paper thickness• Tips on handling print media• Adjusting the paper tray to fit a different paper size• Feeding paper manuallyPaper Types and SizesThis printer can print on a variety of common office papers inaddition to standard photocopier bond. Bond paper can range inbasic weight from 60 to 105 g/m2 (16 to 28 pound) for the papertray and from 60 to 199 g/m2 (16 to 53 pound) for the manualfeeder. Smooth paper produces the best print quality, but texturedpapers usually provide satisfactory results.The following descriptions also apply to an optional paper tray.Caution:When you use thick paper, follow these guidelines:• When you are using thick paper, thick envelopes, or special paperand find improper adhering of toner to the paper, turn the thickpaper mode on using the control panel. This mode is invalid fortransparencies and labels.• When you cannot be satisfied with the results of the thick papermode or want to print on thin paper, use the extension mode ofpaper thickness.• Turn the mode off or reset it to 0 when you print on regular paper.Printing regular paper with this mode on or set to a value otherthan 0 may cause a decrease in print quality or reliability of theprinter.• With some kinds of paper, curling may happen. In this case, putthe paper face down.Handling Paper☞
2-32 User’s ManualHandling PaperThis printer can print on a wide range of paper sizes, but the size islimited when using paper trays.• When using a paper tray, the size is:Paper size (physical) DimensionsA4 (European letter size) 210 × 297 mmA5 148 × 210 mmJIS B5 (Japanese letter size) 182 × 257 mmLetter (US letter size) 8.5 × 11 inLegal (US legal size) 8.5 × 14 inExecutive 7.25 × 10.5 in• When using the MFF (12MX only) or manual feeder, the size is:Paper size (physical) DimensionsA4, A5, B5, Letter, Legal, Executive Same as aboveA6 105 ×148 mmEnvelope COM-10 4 1/8 × 9.5 inchesEnvelope Monarch 3 7/8 × 7.5 inchesEnvelope C5 162 × 229 mmEnvelope DL 110 × 220 mmEnvelope B5 176 × 250 mmCustom size: Minimum (*) 90 mm wide × 148 mm long (3.54 × 5.81 inches) Maximum 229 mm wide × 356 mm long (9.01 × 14.01 inches)* Two-sided printing using an optional duplex unit cannot be donefor paper shorter than 210 mm (8.26 inches) long and envelopes. Ifit is specified, single-sided printing is automatically done.Important:When printing on legal-size paper in the FPS emulation, set the oneof the following:• Add RAM extension cards of 8M bytes or more (12M bytes ormore in total)• Select “memory model” in the FPS menu.If a print job stops halfway with a certain error message printed, thesame measures above often recover the error.✍
User’s Manual 2-33PRINTING ANDPAPER HANDLINGHandling PaperAlthough this printer can print on any sheet within the limits statedabove, printing area and margin calculations are based on severalpaper sizes as shown in the table below. Use the control panel tochange the supported paper size.Paper size (logical) Dimensions AbbreviationA4 210 × 297 mm A4A5 148 × 210 mm A5JIS B5 182 × 257 mm JB5Letter 8.5 × 11 inches LTLegal 8.5 × 14 inches LGExecutive 7.25 × 10.5 inches EXA6 105 × 148 mm A6Envelope COM-10 4 1/8 × 9.5 inches COEnvelope Monarch 3 7/8 × 7.5 inches MOEnvelope C5 162 × 229 mm C5Envelope DL 110 × 220 mm DLEnvelope B5 176 × 250 mm B5When the PCL emulation is used and if the physical paper size (traysize or MFF paper size) is different from the logical paper size (valuespecified by setup menu of paper size), a paper mismatch erroroccurs.If a paper mismatch error occurs, the printer requests you to load thecorrect size of paper on the tray or MFF by the following message: LOAD MFF XXX or LOAD TRYn XXXXXX means the abbreviation of paper size shown in the thirdcolumn of the above table. It is also used in the paper insertionrequest message for a paper out error or manual feed mode.However, you can load the correct size of paper in tray 1 or 2 toclear the error.
2-34 User’s ManualAdjusting for Paper ThicknessWhen you are using thin paper, thick paper, or thick envelopes, youmay find improper adhering of toner to the paper, wavy paper, orlight printing. This printer can improve the above print qualitywithin the paper specifications by means of the thick control menuwhich has two modes, normal and extension. The printer is set innormal mode as a factory default. To change the mode and select anoption, see Selecting the Thick Control Menu described earlier inthis chapter.In normal mode, you can use the thick paper mode, which allowsyou to print on thick paper, from 90 to 199 g/m2 (24 to 53 pound).The setting is common to all paper sources. The thick paper mode isautomatically used regardless of its option setting when you select anenvelope for MFF paper size.In extension mode, you can use media modes on tray 1, tray 2 (ifinstalled), manual feeder, and MFF (12MX only), which allow youto print on thin paper, thick paper, or thick envelopes. A differentsetting can be specified every paper source. The media mode = 1(thick paper) is automatically used when you select an envelope forMFF paper size so long as the media mode = 0 ( ordinary paper) isbeing selected.Caution:Turn the mode off or reset it to 0 when you print on regular paper.Printing regular paper with this mode on or set to a value other than0 may cause a decrease in print quality or reliability of the printer.Use the following guidelines when printing on thin paper, thickpaper, or thick envelopes:Basically use the thick paper mode (option: on or off) in the normalmode:Off: Ordinary paperOn: Thick paper, 90 to 199 g/m2 (24 to 53 pound),Rough surface of paper,Toner easily scraped off by fingers, orPrinting or back side stained with toner☞Handling Paper
User’s Manual 2-35PRINTING ANDPAPER HANDLINGUse a media mode (option: -2 to 5) in the extension mode if youcannot be satisfied with the normal mode and want to make fineadjustment. Select an appropriate option as follows:-2: Thin paper near 60 g/m2 (16 pound), resulting in waving-1: Thin paper near 60 g/m2 (16 pound), resulting in lightprinting with the duplex unit0: Ordinary paper1: Thick paper from 90 to 199 g/m2 (24 to 53 pound)2: Thick envelope, resulting in toner easily coming off paper3: Thick envelope, resulting in light printing4: Thick rough bond paper containing cotton over 50 %,resulting in smudging5: Thick rough bond paper containing cotton over 50 %,resulting in light printingFor light printing, see the print quality problems at first. Mediamode for light printing affects only under the limited usage.With mode number 2, 3, 4, or 5 selected, continuous printing isallowed up to 30 minutes.General TipsObserve the following tips when handling print media.• Do not use paper that is wrinkled or curled.• Do not use paper with staples or metal parts.• When printing both sides of sheets and your printer is aPrintPartner 12MX, we recommend you to use an optional duplexunit. If your printer is PrintPartner 12M, use the manual feeder (inthis case, remove curls after first printing). Use paper in 60 to 105g/m2 (16 to 28 pound) weight for the duplex unit and 60 to 199g/m2 (16 to 53 pound) weight for the manual feeder. Paper thinnerthan this weight may be wrinkled thus causing decrease in printquality.• Two-sided printing is not allowed for transparencies, envelopes,and labels even if your printer has the duplex unit.Handling Paper
2-36 User’s ManualHandling PaperPreprinted SheetsIn general, you can safely print on preprinted sheets such asletterhead. However, letterhead with thermographic (raised)printing, embossing, or foil stamping may not work well. The forcesused to create these effects (heat and/or pressure) are also used in theprinter’s fuser unit. For this reason, the fuser unit may damage thepreprinted image.Load preprinted paper with the printed side facing down in thepaper tray. When using the manual feeder, place paper with theprinted side facing up. For printing in portrait orientation, theletterhead should be at the front of the tray. For landscapeorientation, it should be at the right of the tray. For moreinformation on printing in different orientations, see the later sectionof this chapter.TransparenciesThis printer can print on overhead transparency material.• We recommend you to set up the rear stacker so that transparenciesare ejected straight out the back to minimize curl.The capacity of the rear stacker is about 10 sheets.• Use materials specially designed for laser printers or photocopiers.• Always feed transparency material from the multi-function feeder(MFF; option for 12MX) or the manual feeder.• To remove curls from printed transparency materials, use correctframes or put a weight on them until they lay flat.066
User’s Manual 2-37PRINTING ANDPAPER HANDLINGHandling Paper• Be sure to fan the transparency stack to prevent sheets fromsticking together.EnvelopesThis printer prints well on envelopes if you carefully follow theseguidelines:• Use envelopes made of paper in 75 to 199 g/m2 (20 to 53 pound)weight. Printing with envelopes made of paper thinner than thisweight may produce wrinkles thus causing decrease in print quality.• Be sure to set up the rear stacker so that envelopes are ejectedstraight out the back to minimize curl.The capacity of the rear stacker is about 10 sheets.• Use the envelope sizes shown in the preceding table.• To avoid damage to the printer, never use envelopes with clasps,snaps, windows, or synthetic materials.• Feed from the multi-function feeder (MFF; 12MX only) or themanual feeder of the printer.• Feed the envelopes with the gummed side of the flaps facingdownward.• Do not use “encapsulated” adhesives, which seal by pressure alone.• To avoid jamming, restrict the minimum paper weight to 64 g/m2(17 pound).• To avoid creasing along the edges, use high-quality envelopes withstiff edges.• To avoid uneven printing, do not attempt to print on the gummedoverlap areas.• Be sure to feed or load the envelopes with the envelope centeredagainst the manual feeder, using the paper guides.• Before attempting large-scale printing on envelopes, consult withyour stationery dealer. Also, test the envelopes carefully forconsistent, trouble-free printing.• If fusing is insufficient (toner is easily scraped off by fingers), usethe thick paper mode.
2-38 User’s ManualLabelsThis printer prints well on labels if you carefully follow these guidelines:• Be careful to use labels under normal operating conditions. Labelsare sensitive to temperature and humidity.• Use the rear stacker so that labels are ejected straight out the backto minimize curl.• Use only labels without backing sheets exposed in the printablearea. Labels mounted separately on a backing sheet tend to slip,resulting in crocked print.Handling PaperAcceptableBacking sheetis not exposed.Not acceptableBackingsheet isexposed.Rear guideRight guide• Test-print labels before using them. If jamming problems occurand continue, try a different type of label.Changing the Paper Tray SizeThe paper tray can be adjusted to one of the six paper sizes: A4, A5,JIS B5, LTR (Letter), LGL (Legal), and EXE (Executive). To changethe size, follow these steps:1. Remove the paper trayfrom the printer.Refer to the illustration forthe parts you adjust whenchanging the size of thetray.068Center platePinPinPressure plateLeft guide
User’s Manual 2-39PRINTING ANDPAPER HANDLINGHandling Paper2. Remove the rear paperguide from the tray. Pushthe two catches inward torelease the pins from theholes and remove the rearpaper guide from the tray.3. If you want to use the legalsize, move the center guideone slot outwards. Lift therear end of the center guideto detach it from thepressure plate. Then, putthe front end of the centerguide into the adjacent slot.4. Attach the rear paper guideto the correct position.Refer to the engraving on aside guide to locate thenotch of the desired papersize.First push the bottomcenter tab of the rear paperguide into the notch, thenpush the two catches inwardto put the two pins into thecorresponding side holes.069070071
2-40 User’s ManualHandling Paper072✍5. Change the setting of thepaper size dial. Turn thedial to the correct position.Important:Set the paper size dial to the size of the loaded paper and select thecorrect paper size on the print menu of your application program, ora paper mismatch error will occur when printing.6. Load paper and check thatthe paper fits the tray.Adjust the right side-guideso that both side-guides fitto the width of papersnugly.7. Return the paper tray. Slidethe tray back into theprinter.Caution:Put the paper stack in the tray with the printing side faced down.If paper is wavy or curled, remove waved or curled sheets of paper.If paper is abnormally curled or becomes cylindrical after printing,use the paper upside down. It may reduce a degree of curl.Important:Do not turn the paper size dial after you have loaded paper.Changing the dial setting causes a paper mismatch error whenprinting the paper.☞✍033Arrow 1Arrow 2
User’s Manual 2-41PRINTING ANDPAPER HANDLINGHandling PaperUsing the Multi-function Feeder (12MX only) or Manual FeederThe PrintPartner 12M has a manual feeder, accessible with the frontdoor opened, to allow you to feed a sheet manually. ThePrintPartner 12MX has a multi-function feeder, with a similarappearance to the manual feeder at a glance, to allow you to handle astack of sheets.The multi-function feeder also functions as the manual feeder whenit is set in manual feed mode. Use these feeders for printing, thickpaper, envelopes, overhead transparencies, and labels. The manualfeeder or the multi-function feeder in manual feed mode also can beused to print a document on a different type of paper withoutunloading your regular paper from the paper tray.Multi-function FeederThe multi-function feeder is available for PrintPartner 12MX only.1. Open the front door. Pullthe depression at the top ofthe door.2. Extend the paper support.Pull the center top of thepaper support all the way.073074
2-42 User’s ManualHandling Paper3. Adjust the paper guides.Slide the paper guides to fitthe width of paper snugly.4. Fan the paper stack. Whenloading paper, be sure tofan the paper stack toprevent sheets from stickingtogether.5. Load paper. Place the paperstack on the MFF and pushit all the way until its frontportion is stopped.6. Open the rear stacker. Ifnecessary, open the rearstacker.075077078076
User’s Manual 2-43PRINTING ANDPAPER HANDLINGMFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECT7. Extend the subguide. Raisethe top of the subguide toopen it.8. Set the physical paper sizeof the MFF. Use the MFFpaper size menu to selectthe size of paper loaded inthe MFF. See the earlysection, Setting MFF PaperSize, in this chapter.Important:The MFF has two operation modes: First mode and Cassette mode.When using it in Cassette mode (default), you must specify thephysical paper size of the MFF.Handling Paper079✍
2-44 User’s ManualManual FeederTo use the manual feeder or the multi-function feeder in manualfeed mode, first select MANUALFEED ON using the tray select modeof the control panel. Next, start your software program to print a file.Paper handling is similar to that of the multi-function feeder. Thefollowing shows paper loading step only:Place a sheet with printside face up. When theprinter is ready to print, itdisplays the messageInsert size to promptyou to prepare a sheet ofpaper. Insert the sheet untilit is stopped. Insufficientinsertion prevents paperfrom being fed or causesskewed feeding.If your file has additional pages, the printer prompts you for anothersheet.Setting Up the Rear StackerThis printer has a rear stacker that allows you to eject sheets straightout the back to minimize curl. Use the rear stacker to print thickpaper, envelopes, overhead transparencies, and labels.To use the rear stacker, follow these steps:1. Open the rear stacker. Pullthe projections at the top ofthe stacker.2. Extend the subguide. Raisethe top of the subguide toopen it.Handling Paper081082
User’s Manual 2-45PRINTING ANDPAPER HANDLINGPrinting on Custom-Sized PaperPrintPartner 12MX can print on custom-sized paper (nonstandardsize paper) by using the multi-function feeder (MFF).Note that you can also use the manual feeder to print custom-sizedpaper. You must load sheets one by one and the printer does notcheck the paper size.To print on custom-sized paper, follow these steps:1. Specify the size of paper to be used. Set the printer in menumode using the control panel and select the Page Format menu.a. Select Custom for Paper/Envelope.b. Adjust Custom X andCustom Y to the size ofpaper to be used.To the paper feed direction,length X is perpendicularand length Y is parallel asshown left.When you specify the paper size from the printer driver, use aproperty sheet screen.2. Specify the physical paper size of the MFF. When the MFFmode is “Cassette” (default), select the MFF Paper Size menufrom the control panel and select “Custom” in the menu. Whenthe MFF mode is “First”, you do not need to specify the papersize.Handling Paper039a
2-46 User’s ManualPage OrientationWhen you want to print on preprinted paper like letterhead, it isimportant to understand the relationship between the paper loadingdirection (lengthwise feeding only) and the page orientation(portrait/landscape).When using a paper tray, place the paper with its letterhead facingdown. Insert the paper as shown below.When using the MFF (12MX only) or the manual feeder, place thepaper with its letterhead facing up. Insert the paper as shown below.Figure 2–4 Loading letterhead in a paper tray or on the manual feederHandling PaperLogoLogoLogoLogoPortraitLandscapeTrayTrayMFF/manual feederMFF/manual feeder
User’s Manual 3-1ENHANCING &CUSTOMIZING3CHAPTEREnhancing and Customizing the PrinterThis chapter explains the following ways to enhance or customizeyour printer:• Add RAM up to a total of 64 megabytes except the resident RAM.• Add an alternate emulation to the resident one.• Add an additional interface to the parallel and/or serial interfaces.• Add a paper feeder as the second paper source.• Add a duplex unit as the two-sided printing mechanism (availablefor 12MX only).You can order these options separately. See Appendix B for orderinginformation. Contact your dealer for information on other newoptions that may be available.The following gives you brief information and installationinstructions for each option.Caution:Be sure that the printer is turned off before installing an option.Do not touch any connector contacts to avoid possible electrostaticdamage to the printer.You may need to expand RAM to process more data for either of thefollowing reasons:• You commonly download several fonts when printing a job• You print files with complex graphics• You print on legal-size paper in speed mode with banding mode offin FPS emulation (standard for 12MX and option for 12M)Adding RAM☞
3-2 User’s ManualTo install the RAM card, first make sure the printer is turned off andfollow these steps:1. Open the upper door andremove the right sidecover of the printer. Toremove the right side cover,remove the two screws andopen the front of the coverwhile pushing it backwards.You will see a connectorcover on the metal plate.2. Remove the connectorcover. Remove the fasteningscrew and the cover. Youcan now see threeconnectors (upper two ivoryones for RAM cards).You can install two memory expansion cards. The expansion cardcan have 4, 8, 16, or 32 megabytes of RAM. Together with theprinter’s resident memory (4 megabytes for 12M and 8 megabytesfor 12MX), these expansion options offer a range of RAM from 4 to68 (12M) or 72 (12MX) megabytes.Adding RAMInsert with cutfacing down andto the right(8MB card)085086
User’s Manual 3-3ENHANCING &CUSTOMIZING3. Orient the RAM card.Hold the card with the cutcorner down and facingright and insert the cardaslant into connector.Caution:Do not touch any connector contacts to avoid possible electrostaticdamage to the printer.4. Install the RAM card.Push its top edgedownwards so that holes ofthe card align with locatingpins of the connector andthe card is secured byretaining clips.Caution:The expansion RAM card or font card is easily damaged by staticelectricity. Hold it by its edges and do not touch the electric circuitparts and wiring.Important:When installing two RAM cards, first install the lower one, and thenthe upper one. If you install them in the opposite order, the uppercard prevents the lower card from being installed.Adding RAM✍☞Use upper twoivory connectors☞088087
3-4 User’s ManualAdding RAM5. Secure the connector cover.Secure the connector cover,which was removed in step2, with a screw.Caution:Be sure to secure the connector cover to avoid a fire hazard.6. Close the side cover andthen upper door.Turn power on. If necessary, change buffer memory assignment(page protect or jam recovery) using the control panel.RemovalTo remove a RAM cardpush out the retaining clips.when the card slantsoutwards, pull the card toremove.☞0??0??089
User’s Manual 3-5ENHANCING &CUSTOMIZINGAlternate emulations are offered with emulation cards. You can usethese emulations to connect your printer to different computers. TheFPS card (PostScript Level 2 compatible) is available. Note that theFPS emulation is standard for 12MX.The installation procedure is the same as that for the RAM cardexcept that the emulation card uses the bottom connector.To install the FPS emulation card, follow these steps:1. If RAM cards are already installed, remove them.2. Insert the emulation card into the bottom black connector.3. Reinstall the RAM cards.Installing an Alternate EmulationCaution:After installing cards, be sure to secure the connector cover to avoid afire hazard. See the previous section for RAM cards.With default settings, the printer automatically selects the activeemulation. To specify an emulation steadily, select the emulationusing the control panel. Use the Personality item of the Configmenu.Once you change the emulation, the other menus change to reflectthe options and functions of the new emulation. Procedures forworking in the menus remain the same as for the PCL emulation.Use the bottomblack connectorInstalling anAlternateEmulation☞090
3-6 User’s ManualInstalling an Interface Expansion BoardThe Centronics parallel interface is standard for 12M and 12MX.The RS-232C serial interface is standard for 12MX. The currentlyavailable optional interfaces are Ethernet, IrDA, GXL, and USB. Ifthe location of your printer is distant from the computer, you canuse the Ethernet port of the computer to connect your printer.Fujitsu offers the optional Ethernet board C, D, F, or GXL for thesepurposes. The USB board is a universal serial bus board.Caution:When sharing the printer among multiple computers, setting the I/Otime-out short may cause a printing problem. See the section MenuItems in Chapter 2.Removethe coverInstalling anInterfaceExpansion BoardEthernet interface board (*)* Some types of boards do not have the coaxial connector.Installing an Interface Board1. To install an interfaceboard, first make sure theprinter is turned off.Remove the interface boardslot cover from the backright of the printer.☞092
User’s Manual 3-7ENHANCING &CUSTOMIZINGInstalling an Interface Expansion Board2. Hold the board with theparts mounting side left.Slide the board into theempty interface slot usingthe guides, and push it untilit stops. Secure the board bythe two screws suppliedwith it.Securescrews093Reserved
3-8 User’s ManualInstalling an Interface Expansion BoardConnecting to the Ethernet PortType C board has two connectors, 10BASE-2 and 10BASE-T. TypeD or G board has only a connector, 10BASE-T or 10BASE-T/100BASE-TX respectively. The 10BASE-2 connector is for a coaxialcable, bus connection. The 10BASE-T or 100BASE-TX connector isfor a twisted-pair cable, star connection. Either will do.Connecting to the Ethernet port involves the following three tasks:• Check the type of cables your network uses.• Select the 10BASE-2 or 10BASE-T/100BASE-TX connector of theinterface board according to the connector type of your cable.• Connect the interface cable to the printer and a network port.Connecting the Ethernet Interface CableTo connect to the Ethernet interface port, you need a cable correctlywired for your network. The cable must also have the properconnectors. Your dealer or technical support person can supply youwith the proper cable.Reserved
User’s Manual 3-9ENHANCING &CUSTOMIZINGInstalling an Interface Expansion BoardFor example, C66L-2810-0111 and C66L-1240-0002 (Fujitsuproducts) are available for 10BASE-T and 10BASE-2 portsrespectively. Also refer to your network documentation for the typeof connector required by its Ethernet port.Caution:Be sure that the printer is turned off before connecting the interface cable.Do not touch any connector contacts to avoid possible electrostaticdamage to the printer. For the same reason, do not remove the protectivecover from the 10BASE-2 port which is not in use.The procedure below applies to the 10BASE-2 port.To make the connection, firmly plug the cable connector into theEthernet interface port on the back right of the printer. Secure theconnector by turning the connector hood. Plug the other connectorinto a network’s Ethernet port. Consult your computerdocumentation if you need help.Selecting the Ethernet InterfaceThe printer’s standard interfaces are parallel and serial. While theEthernet interface board is installed, the printer automatically detectsthat the computer is using the Ethernet interface.Ethernet SpecificationsThe table below shows the physical specifications of the Ethernetinterface.Specification DescriptionSpan of 10BASE-2 Max. 185 meters(coaxial, bus connection)Span of 10BASE-T/100BASE-TX Max. 100 meters(twisted-pair, star connection)☞
3-10 User’s ManualAdding Paper SourcesPaper FeederIf you switch paper sizes frequently, you may want to add a secondpaper source. Or you may simply want to increase the paper capacityof your printer. You can easily do this by installing an optional paperfeeder which consists of a base frame and a paper tray. The paper trayin the paper feeder is identified as tray 2 and the one in the basicconfiguration is identified as tray 1.The paper types and sizes used by tray 2 are the same as those for thestandard paper tray. The capacity is 500 sheets of 0.09 mm thickpaper, the same as that of the standard paper tray.To install the paper feeder, follow these steps:1. Turn off the printer anddisconnect the power cord.2. Mount the printer on thepaper feeder. Grip thebottom left and right sidesof the printer to lift theprinter and place it on thepaper feeder. When placingthe printer on the paperfeeder, be sure you insertthe two guide pins of thepaper feeder into the twopositioning holes at thebottom of the printer.Caution:Be careful not to drop the printer on the paper feeder.Be sure to turn off the printer or not to touch any connector contactswhen mounting or dismounting the paper feeder to avoid possibleelectrostatic damage to the printer and paper feeder.When removing the paper feeder, lift the printer straight.For paper loading, refer to Loading Paper and Installing the PaperTray in Chapter 1. For paper sizes and types as well as tips onhandling paper, refer to Handing Paper in Chapter 2.Guide pins☞094Adding PaperSourcesPape feeder Hold here(opposite sideas well)
User’s Manual 3-11ENHANCING &CUSTOMIZINGAdding Paper SourcesChanging the Paper Tray SizeThe paper tray can be adjusted to one of the six paper sizes: A4, A5,B5 (JIS B5), LTR (Letter), LGL (Legal), and EXE (Executive). Tochange the size, follow these steps:1. Remove the paper trayfrom the printer.Refer to the illustration forthe parts you adjust whenchanging the size of thetray.2. Remove the rear paperguide from the tray. Pushthe left or right pin of therear guide inwards to releasethe pin from the hole, thenrelease the other pin.3. If you want to use the legalsize, move the center guideone slot outwards. Lift therear end of the center guideto detach it from thepressure plate. Then, putthe front end of the centerguide into the adjacent slot.095(068)Left pin Rear guideRight pinRight guideLeft guideCenter platePressure plate096(069)097(070)
3-12 User’s ManualAdding Paper Sources4. Attach the rear guide to thecorrect position. Locatethe mounting holes of thedesired paper size byreferring to the engravingon the center plate.Mount the rear guide inreverse order of theremoval.5. Load paper, move the rightpaper guide to adjust bothguides to the width ofpaper. Sure the paper fitsthe tray and the stack ofpaper does not exceed thelimit. (See Chapter 1 fordetails.)Caution:Put the paper stack in the tray with the printing side faced down.If paper is wavy or curled, remove waved or curled sheets of paper.If paper is abnormally curled or becomes cylindrical after printing,use the paper upside down. It may reduce a degree of curl.6. Return the paper tray.Slide the tray back into theprinter.7. Change the setting of thepaper size dial. Turn thedial to the desired position:A4, A5, B5, LTR, LGL, orEXE engraved around thedial.☞098(071)099(034)100(072)
User’s Manual 3-13ENHANCING &CUSTOMIZINGImportant:Set the paper size dial to the size of the loaded paper and select thecorrect paper size on the print menu of your application program, ora paper mismatch error occurs when printing.The duplex unit is an option of the PrintPartner 12MX. It allowsthe printer to print data both sides of sheets at 7 sheets per minute. Itcan provide an extra margin for binding as specified by software.To print data using the duplex unit with the printer in the FPSemulation, the total capacity of printer’s RAMs must be 10M bytesor more. Insufficient capacity restricts some functions.To install and use the duplex unit, follow these steps:1. Remove the rear cover.Use a screwdriver to removethe two screws securing thecover. (Save the cover andthe screws.)2. Mount the duplex unit.Insert the duplex unit allthe way along the guidesinside the slot. It isautomatically caught by theprinter.102101Adding DuplexUnitAdding Duplex Unit✍
3-14 User’s ManualPOWER ONLINE DATA ERRORAdding Duplex UnitTo remove the duplex unit, lift the duplex unit and pull out it.You can check two-sided printing using the printer control panel.Follow these steps:1. Enter setup mode. Press theREADY button to put theprinter offline (theONLINE indicator turnsoff). Then, press the MENUbutton briefly once.The message displayindicates SETUP MENUPAGE FORMAT MENU.2. Select the Duplex modemenu. Press the ENTERbutton briefly once. Then,press the MENU buttonbriefly five times. Themessage display indicatesDUPLEX MODE OFF*.3. Change the setting. Pressthe + button briefly once.The message displayindicates DUPLEX MODEON.4. Select the new setting.Press the ENTER buttonbriefly once. The messagedisplay indicates DUPLEXPOWER ONLINE DATA ERRORREADYPOWER ONLINE DATA ERRORSETUP MENUPAGE FORMAT MENUDUPLEX MODE OFF*POWER ONLINE DATA ERRORDUPLEX MODE ON103
User’s Manual 3-15ENHANCING &CUSTOMIZINGPOWER ONLINE DATA ERRORDUPLEX MODE ON*Adding Duplex Unit
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User’s Manual 4-1MAINTENANCE4CHAPTERMaintenanceThis chapter covers preventive maintenance, periodic routinemaintenance, and repacking the printer for shipment or storage.Caution:Before performing any maintenance, be sure that the printer is turnedoff.During maintenance procedures, do not touch any connector contactsto avoid possible electrostatic damage to the printer.When performing maintenance, do not disassemble or remove anycomponents unless specifically directed in the procedures.The following guidelines can help to ensure trouble-free operation:• Follow the guidelines in Chapter 1 when selecting a location for yourprinter.• To minimize paper jams, store paper under favorable conditions. Donot expose paper to high humidity or moisture, which can causewavy edges. Do not store paper in direct sunlight or allow it tobecome very dry, which can impart an electrostatic charge. Storepaper flat, not on edge.• If you must open the printer’s upper door for more than threeminutes and remove the print unit (developer unit and drum unit),close the shutter of the drum unit or store the print unit in a dark,clean, level place. Exposure of the photoconductor drum to dust orlight can cause damage. • Make sure small objects such as paper clips do not drop into theprinter.• When the message display indicates REPLACE PARTS, print a statusreport or display a <CLEAR WARNING> message in menu mode toconfirm the cause of the message. For the procedures, see Chapter 2.• Shake the print unit before installation.PreventiveMaintenance☞
4-2 User’s ManualTable 4-1 lists the printer’s periodic routine maintenance andindicates when this maintenance should be performed.Table 4–1 Periodic Routine MaintenanceMaintenance When to performReplace developer unit When the message display indicatesTONER LOW n (n: 1, 2, 3)When the message display indicatesREPLACE PARTS DEVELOPER UNITYou do not need replace the unit if youare satisfied with the print qualityReplace drum unit When print quality is bad, even afterreplacing or cleaning other partsWhen the message display indicatesREPLACE PARTS DRUM UNIT andyou cannot be satisfied with the printqualityClean paper path When replacing the drum unit ordeveloper unit, after clearing a paperjam, or when printouts show tonersmudgingReplacing the Developer unit or Drum UnitProcedures for replacing these two units are similar.Developer unitThe developer unit is designed to last approximately 10,000 printedpages under the condition of 5% coverage on A4 paper or last aboutone year after unpacking.Periodic RoutineMaintenancePeriodic Routine Maintenance
User’s Manual 4-3MAINTENANCEThere are two timings of replacing the developer unit:• when the message display indicates TONER LOW n (n: 1, 2, 3). (Theremaining toner is sensed.)• when the message display indicates REPLACE PARTSDEVELOPER UNIT. (The number of printed pages is counted.)These messages are displayed to recommed you to replace thedeveloper unit. The actual replacement is entrusted to you. If you arestill satisfied with the print quality, you do not replace the developerunit and can continue printing.• press the CONT. button when the printer stops with TONER LOW n• just remember the recommendation when the printer displaysREPLACE PARTSHowever, you must at least prepare a new developer unit.About Toner Low MessagesWhen the printer first detects that toner in the developer unit isshort, the message display indicates TONER LOW 1 and printingstops. We recommend you to replace the developer unit for printingformal documents. If you are satisfied with the print quality, pressthe CONT. button to continue printing. When the printer furtherprints a certain number of pages, the message display indicatesTONER LOW 2 and printing stops. If you are satisfied with the printquality, press the CONT. button to continue printing. When theprinter further prints a certain number of pages, the message displayindicates TONER LOW 3 and printing stops. We recommend you toreplace the developer unit unless printing informal documents.•TONER LOW nToner low error messagePress Continue (Printer stops with this message.)•READY Toner low warning messageTONER LOW n(Printer is ready for printing.)After TONER LOW 3, n is kept to 3 even if you continue printingagain and again.Important:If you change the toner low option from “Stop” to “Continue” withthe Config menu in setup mode, the printer does not stop even if atoner low condition is detected.Periodic Routine Maintenance✍
4-4 User’s ManualPeriodic Routine MaintenanceWhen you are not satisfied with the print quality, perform thefollowing steps while a toner low error message or toner low warningmessage is displayed. Then, the printer becomes ready.• replace the developer unitWhen you close the upper door after replacement, the replacementconfirmation message is displayed after the warming up message.Press the ENTER button to clear the developer unit counter.• shake the print unit by moving it back and forth several timesWhen you close the upper door after remounting, the replacementconfirmation message will be displayed after the warming upmessage. Press the CONT. button not so as to clear the developerunit counter.Important:If the shaked developer unit does not contain tone at all, the originaltoner low messge is displayed again after the warming up message.If you have turned the printer off and on while a toner low warningmessage is displayed, it changes to a toner low error message after thewarming up message.Caution:When replacing the developer unit, clean the paper path.If you replace the developer unit without a toner low message, besure to clear the developer unit counter by using the control panel.For control panel operations, see the end of this section.✍☞
User’s Manual 4-5MAINTENANCEDrum UnitThe drum unit life is designed to last about 50,000 pages of 5%coverage continuous printing on A4 paper or about one year afterunpacking, whichever comes first. The drum unit life depends onprint coverage, paper type, and operating and/or storage conditions.The drum unit life may end in the following cases:• when the message display indicates REPLACE PARTSDEVELOPER UNIT• when toner smudges the background of printing• when an image of the previous page ghosts on the next page• when dropouts occurAvoid unnecessary high coverage printing to maintain the print unitperformance.For the drum unit life, this printer indicates the near end of life only.The printer message display begins indicating REPLACE PARTSwhen the print unit can print 10,000 more pages left. Prepare a newdrum unit if you notice this indication.Important:When replacing the drum unit, clean the paper path.After replacing the drum unit, be sure to clear the drum unit counterby using the control panel. For control panel operations, see the endof this section.Periodic Routine Maintenance✍
4-6 User’s ManualPeriodic Routine Maintenance☞105(022)106(023)ReplacementTo replace the developer unit or drum unit, follow these steps:1. Open the upper door. Liftthe center portion underthe stopper of the upperdoor to open it.2. Remove the print unit.Pull the top center of theprint unit at a 45° angletowards the front of theprinter.When the print unit beginsto move, gently lift it upand out.Place the print unit on alevel, steady place.Caution:Be careful not to scratch the green surface of the drum unit.3. Unhook the shutter of thedrum unit to close it.???
User’s Manual 4-7MAINTENANCE4. Disassemble the printunit.Pull the ark-shaped greenlever at one end of thedeveloper unit to release theshaft of the drum unit.Then, gently pull out theother end of shaft from thedeveloper unit to take apartthe developer unit anddrum unit.Go to step 5a for developerunit replacement, and 5bfor drum unit replacement.5a.Remove a new developerunit from its envelope.Shake the developer unitby moving it back andforth in a horizontalmotion several times.Periodic Routine Maintenance109(017)107108110
4-8 User’s ManualPeriodic Routine MaintenanceRemove the plastic sealfrom the developer unit.Gently pull off the sealbeing carefully not to spilltoner. Handle to sealcarefully to avoid stainingyour hands or clothes.5b.Remove a new drum unitfrom its envelope.6. Assemble the developerunit and the drum unitinto a print unit. Reversethe procedure at step 3.7. Open the shutter of thedrum. Holding the topcenter of the print unit,push up backwards thegreen-labeled handle of theshutter under the print unitand fix the shutter on thehook.112(016)113111???
User’s Manual 4-9MAINTENANCE8. Orient the print unit.Hold the top center of theprint unit with the greendrum facing you and adjustthe ends of the drum shaftto the grooves on the sidesof the printer.9. Install the print unit.Slide the print unit at a 45degree angle along thegrooves and towards theback of the printer.10.Seat the print unit inplace. Press down gently onthe top left and rightportions of the print unituntil it clicks into place.11.Close the printer’s upperdoor. Press down firmly onthe front portion of theupper door and make surethe upper door is lockedcompletely.If you have replaced thedeveloper unit because of atoner low condition, theprinter starts warm-up.Periodic Routine Maintenance115(027)114(026)117(029)116(028)
4-10 User’s Manual12.The printer indicates areplacement confirmationmessage. The messagedisplay indicates WARMINGUP then DEV.CHANGED?Y:ENTER N:CONT.13.Press the ENTER button. Ifthe old developer unit wasreplaced by a new one, pressthe ENTER button to clearthe developer unit counter.If the old print unit was justshaked and remounted,press the CONT. button notso as to clear the developerunit counter..The message changes toREADY. The printer is readyfor printing.Periodic Routine MaintenanceMFFPAPER SIZEPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERRORDEV.CHANGED?Y:ENTER N:CONTPOWER ONLINE DATA ERRORWARMING UPPOWER ONLINE DATA ERRORREADY
User’s Manual 4-11MAINTENANCEPeriodic Routine Maintenance✍☞118(016)ShutterDrum unitImportant:When replacing the developer unit or drum unit, clean the paperpath.Caution:To avoid exposing the photoconductor drum to light orcontamination, follow these guidelines:• Do not remove the drum unit from its envelope until you are readyto install it.• Complete the procedure as quickly as possible to avoid exposingthe drum to light for more than three minutes.To avoid damaging the drum:• Never open the shutter of the drum unit until you are ready toinstall it. .• Never touch or scratch the green drum surface.• If you store the print unit out of the printer, it may becontaminated by dust. This may cause a smudge on the page.When storing the print unit out of the printer, close the shutter ofthe drum unit and wrap the print unit with paper or something.
4-12 User’s ManualPeriodic Routine MaintenanceCleaning the Paper PathClean the paper path:• When replacing the developer unit or drum unit• After clearing a paper jam• When printouts show toner smudgingWarning:For safety, turn off the printer and disconnect the power cord beforebeginning.Caution:If you think you need more than three minutes for cleaning, storethe drum unit and developer unit in a clean, dark place to protect thephotoconductor drum from light.Open the upper door andremove the print unit. Becareful not to damage thegreen drum surface. Lookfor spilled toner on theinside of the printer. Use aclean, lint free, damp clothto remove any toner stains.Clean also the paper pathsunder paper guide ① andpaper guide ➁. Open bothguides by lifting the finger-marked portion. Paperguide ① locks and keepsopen, but paper guide ➁does not keep open.Caution:Be sure close paper guide ➁. Leaving paper guide ➁ opened causesdamage to the print unit when the print unit is installed.119☞!120Paper guide ➁Paper guide ①☞
User’s Manual 4-13MAINTENANCEPeriodic Routine MaintenancePOWER ONLINE DATA ERRORMFFPAPER SIZEPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTMFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERRORPOWER ONLINE DATA ERRORREADYREPLACE PARTSSETUP MENUPAGE FORMAT MENUSETUP MENUCLEAR WARNINGClearing the Replace Parts MessageThis printer has counters to estimate the end of service life of thedeveloper unit and the drum unit. Clear a proper counter wheneveryou have replaced the developer unit or the drum unit, or the printercontinues displaying the warning message REPLACE PARTS ordisplays the message at a bad timing.To clear a counter (e.g., developer unit counter), follow these steps:1. Make sure the printer isoffline. If necessary, pressthe READY button to putthe printer offline. TheONLINE indicator is offwith the REPLACE PARTSmessage displayed.2. Press the MENU button toput the printer in menumode.The message changes toSETUP MENU PAGEFORMAT MENU.3. Press the MENU buttonrepeatedly until the lowermessage changes to CLEARWARNING.
4-14 User’s ManualPeriodic Routine MaintenanceMFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER –+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERRORPOWER ONLINE DATA ERRORMFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER–+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERROR✍4. Press the ENTER button toselect this function.The message changes to<CLEAR WARNING>DEVELOPER UNIT*. Theasterisk means that thedeveloper unit is expired.(Press the + or – buttonto check the expiration ofthe drum unit.)5. Press the ENTER buttonagain to perform thefunction. The asteriskdisappears from themessage, indicating thecounter is cleared.6. Press the READY button toreturn the printer online.The ONLINE indicatorlights up without theREPLACE PARTS message.Important:After the clear operation, check the status report to make sure thatthe Warning Message is cleared.<CLEAR WARNING> DEVELOPER UNIT*<CLEAR WARNING> DEVELOPER UNITREADY
User’s Manual 4-15MAINTENANCERepacking the PrinterRepack as shownRepacking thePrinter If you need to ship your printer or store it for an extended time,protect it by packing it in its original carton.Store the print unit separately from the printer. Do not remove thedeveloper unit from the drum unit. Close the shutter of the drumunit to cover the photoconductive drum to avoid exposing the drumto light, wrap the print unit with a protective material, and store it ina safe place.To protect the printer from moisture, place it in the plastic bag itwas shipped in. Seal the bag with tape.Place the printer in its carton using the original packing materials tobrace and protect the printer. The illustration shows the position ofthe printer components within the carton.
4-16 User’s Manual
User’s Manual 5-1SOLVINGPROBLEMS5CHAPTERSolving ProblemsAlthough this printer is designed to be highly reliable, you mayoccasionally experience problems. The most common problems arepaper jamming and poor print quality. This chapter helps you toidentify the cause of the problem and suggests solutions. For detailedprocedures, see Chapter 4, Maintenance.This chapter is divided into five sections:•Clearing Paper Jams. This section explains how to locate and clearpaper jams.•Operational Problems. Start here if the printer doesn’t functionproperly. You may save yourself a service call.•Print Quality Problems. Check here if the printed pages don’t lookas they should.•Error Indications. The printer has self-diagnostic tests for a varietyof hardware and interface problems. If a test indicates a problem,the printer displays it on the control panel. This section explainsthese error conditions.•Printer Status Indications. These statuses are not error conditions.Most of them require no action by you. However, explanations areincluded here for your information.Caution:During solution of a problem, do not touch any connector contactsto avoid possible electrostatic damage to the printer.☞
5-2 User’s ManualThe printer has sensors to detect paper jams. If a jam occurs, theprinter displays it on the message display. The message is PAPERJAM n (n: 0 to 6 indicating the jam location). Because the paperpath is short and simple, you should have no problem locating thejam.• n = 0: From paper tray/MFF to feed roller• n = 1: From feed roller to eject unit• n = 2: From feed roller to eject unit• n = 3: In fuser unit• n = 4: In eject unit or duplex unit• n = 5: Duplex unit to print unit• n = 6: In paper tray 2The following shows paper paths when your printer is equipped withoptional paper tray and duplex unit. Be familiar with the paperpaths especially in duplex printing.Clearing Paper JamsClearing PaperJamsMFFPrinter①: First printing➁: Second printing®: Reverse feedingPaper trayOptionalduplex unit(12MX only)➁①①®®①, ➁RearstackerOptionalpaper tray
User’s Manual 5-3SOLVINGPROBLEMSRecovery from Paper JamsWhen a paper jam occurs, all switches are disabled. Remove thepaper jam according to the procedure explained below. Afterremoving the paper jam, (open and) close the upper door, then theerror message disappears and the printer turns online.If “On” is selected in advance for “Jam recovery” in “FPS menu” insetup mode, the printer resumes printing from the page where thepaper jam occurred.To clear a paper jam, follow these steps:Caution:Clear paper jams quickly to avoid problems with the fuser unit.Do not touch or scratch the green drum surface when clearing thepaper jam.Be careful not to expose the drum to light for more than threeminutes.After clearing a paper jam, return the printer components to theoriginal positions.Jam 0: from a Paper Tray to the Print Unit1. Open the upper door.2. Pull out the paper tray.Clearing Paper Jams123☞
5-4 User’s ManualClearing Paper Jams3. Remove the sheet. Pull thejammed sheet gently not soas to remain pieces of paperin the printer.If you cannot remove thejammed paper from thepaper tray, follow the nextsteps.4. Remove the print unit.For detailed procedures andadvisory notes, see thesection Replacing the PrintUnit in Chapter 4.5. Remove the sheet. Whilelifting the finger-markedportion of the paper guide① to open it, pull thejammed sheet gently not soas to remain pieces of paperin the printer.6. Return the paper tray andthe print unit and closethe upper door. Theprinter is initialized.Warning:Do not touch the heat roller. This hot area may burn your hand. Seethe label attached to the frame under the upper door.!126124125(023)
User’s Manual 5-5SOLVINGPROBLEMSJam 1: under the Print Unit or in the Fuser Unit1. Open the upper door.2. Remove the print unit.For detailed procedures andadvisory notes, see thesection Replacing the PrintUnit in Chapter 4.3. Open paper guide ➁. Liftthe finger-marked portionof the paper guide ➁ until itkeeps open (feed rollers aredisengaged).4. Remove the sheet. Pull thejammed sheet gently not soas to remain pieces of paperin the printer.After removing the sheet,return the paper guide to itsoriginal position.5. Return the print unit andclose the upper door. Theprinter is initialized.Warning:Do not touch the heat roller. This hot area may burn your hand. Seethe label attached to the frame under the upper door.Clearing Paper Jams!129127(023)128
5-6 User’s ManualCaution:Leaving paper guide ➁ opened causes damage to the print unit whenthe print unit is installed.Jam 2: under the Print Unit near the Paper Tray1. Open the upper door.2. Remove the print unit.For detailed procedures andadvisory notes, see thesection Replacing the PrintUnit in Chapter 4.3. Remove the sheet. Whilelifting the finger-markedportion of the paper guide① to open it, pull thejammed sheet gently not soas to remain pieces of paperin the printer.If you cannot hold thejammed paper, follow thenext steps.4. Pull out the paper tray.132[123]Clearing Paper Jams☞130(023)131(126)
User’s Manual 5-7SOLVINGPROBLEMSClearing Paper Jams5. Remove the sheet. Pull thejammed sheet gently not soas to remain pieces of paperin the printer.6. Return the paper tray andthe print unit and closethe upper door. Theprinter is initialized.Warning:Do not touch the heat roller. This hot area may burn your hand. Seethe label attached to the frame under the upper door.Jam 3: in the Fuser Unit1. Open the upper door.2. Remove the print unit.For detailed procedures andadvisory notes, see thesection Replacing the PrintUnit in Chapter 4.3. Open paper guide ➁. Liftthe finger-marked portionof the paper guide ➁ until itkeeps open (feed rollers aredisengaged).134(023)133(124)!135(128)
5-8 User’s ManualClearing Paper Jams4. Remove the sheet. Pull thejammed sheet gently not soas to remain pieces of paperin the printer.If you cannot hold thejammed paper, follow thenext steps.Return the paper guide toits original position.5. Open the rear stacker atthe back of the printer.6. Remove the sheet. Whilepushing up the labeledportion of the paper guide,pull the jammed sheetgently not so as to remainpieces of paper in theprinter.7. Return the paper guideand the rear stacker andclose the upper door. Theprinter is initialized.Warning:Do not touch the heat roller. This hot area may burn your hand. Seethe label attached to the frame under the upper door.!137(078)138136(129)
User’s Manual 5-9SOLVINGPROBLEMSClearing Paper JamsCaution:Leaving paper guide ➁ opened causes damage to the print unit whenthe print unit is installed.Jam 4 (12MX only): from the Eject Unit to the Duplex UnitThe following procedure is when your printer is equipped with anoptional duplex unit.1. Open the rear stacker atthe back of the printer.2. Remove the sheet. Whilepushing up the paper guide,pull the jammed sheetgently not so as to remainpieces of paper in theprinter.If you cannot hold thejammed paper, follow thenext steps.140(078)141(138)☞
5-10 User’s Manual3. Lift the rear of the duplexunit and pull out it.4. Remove the sheet. Pull thejammed sheet gently not soas to remain pieces of paperin the duplex unit.5. Return the duplex unit.Insert the duplex unit allthe way along the guidesinside the slot. It isautomatically caught by theprinter.6. Return the paper guideand the rear stacker andclose the upper door. Theprinter is initialized.Clearing Paper Jams142(103)143???[103]
User’s Manual 5-11SOLVINGPROBLEMS144(103)Clearing Paper JamsJam 5 (12MX only): from the Duplex Unit to the Print UnitThe following procedure is when your printer is equipped with anoptional duplex unit.1. Remove the duplex unit.Lift the rear of the duplexunit and draw the duplexunit out of the printer.2. Remove the sheet.a. Place the duplex unit on asturdy, level surface. Whileholding the molded part ofthe duplex unit, pull out thejammed sheet gently not soas to remain pieces of paperin the duplex unit.b. Pull out the jammed sheetas shown left.146145
5-12 User’s ManualClearing Paper Jamsc. Push down the end of themovable paper guide plateto open it.Pull out the jammed sheetas shown left.3. Return the duplex unitand open and close theupper door. The printer isinitialized.If you cannot find the jammed sheet in the duplex unit, check thepaper path from the duplex unit to the print unit. See jam 0.Jam 6: at the Feed Roller of the Optional Paper TrayThis jam is indicated when turning the printer on with the jammedsheet left at the feed roller of the optional paper tray.1. Open the upper door.2. Pull out the optionalpaper tray.149(2nd tray)148147
User’s Manual 5-13SOLVINGPROBLEMSCleaning the Paper Path3. Remove the sheet. Pull thejammed sheet gently not soas to remain pieces of paperin the printer.If the jammed paper goes tothe print unit, Remove theprint unit. While lifting thefinger-marked portion ofthe paper guide ① to openit, pull the jammed sheetgently not so as to remainpieces of paper in theprinter.4. Return the paper tray andthe print unit and closethe upper door. Theprinter is initialized.Cleaning the Paper PathAfter clearing a paper jam, clean the inside of the printer.1. Clean the inside of theprinter. Look for spilledtoner inside the printer.Clean away any toner witha damp cloth.2. Return the componentshandled during clearing apaper jam to the originalpositions. Put the papertray, paper guide ➁, printunit, duplex unit, upperdoor, and rear cover inplace.When the upper door is closed, the printer is initialized.151(119)150(2nd tray)
5-14 User’s ManualCleaning the Fuser Unit RollersAfter clearing a paper jam in the fuser unit, clean the rollers in theunit using the cleaning sheets supplied with the printer. To clean thefuser unit rollers, follow these steps:1. Turn off the power switch.2. Open the front door. Pulldown the front door. If it isopen, make sure that nosheets of paper are notloaded on the manualfeeder.3. Set up the manual feeder.Extend the paper supportand widen the paper guides.4. Set the fuser unit cleaningmode. While pressing downREADY, turn on the powerswitch.The message displayindicates INITIALIZE,WARMING UP, thenINSERT CleaningSheet.Cleaning the Fuser Unit Rollers151a(073)151b(075)MFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER –+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERRORINSERTCleaning Sheet
User’s Manual 5-15SOLVINGPROBLEMS5. Set a cleaning sheet. Put acleaning sheet widthwise onthe base of the feeder andadjust the left and rightslide guides to the width ofthe sheet.The printer takes in thecleaning sheet, cleans thefuser unit rollers, and ejectsthe sheet.The printer waits forloading the next sheet.6. Repeat the cleaning two orthree times.7. Press CONT. to exit fromcleaning mode.The message displayindicates INITIALIZE,WARMING UP, then READY.8. Close the front door. Closethe front door after thecleaning.Important:• In cleaning mode, the printer acts specially for cleaning. Therefore,do not load paper other than the cleaning sheet.• The cleaning sheet is designed to be used several times. If itbecomes dirty or wrinkled, use a new cleaning sheet.✍Cleaning the Fuser Unit RollersMFFPAPER SIZEPRINTFONTSELFTESTRESETCONT. ENTER –+MENUREADYFORMFEEDRESETMENUSELECTPOWER ONLINE DATA ERRORREADYPOWER ONLINE DATA ERRORPOWER ONLINE DATA ERRORCLEANING FUSERINSERTCleaning Sheet151c(081)
5-16 User’s ManualThe table below contains advice on dealing with repeated paper feedproblems.Problem Causes and solutionsPaper does not feed cleanly Top edge of paper stack may befrom paper tray deformed (wavy or bent sheets). Tryturning the paper stack around.Paper stack may not be alignedproperly. Pull out the tray,straighten the paper stack against thepaper guides, and re-insert the tray.Too many sheets in the paper stack.Make sure the stack is level with orbelow the limit mark on the left orright paper guide.The paper pressure plate may not bereleased. Pull out the tray and insertthe tray again until it clicks up.Problem SolutionsNo power when you turn on Check that the power cord isthe printer plugged in at both ends and that thepower outlet has power.Printer does not initialize Close the upper door completely.Printer initializes, but does Install a print unit.not online Insert the paper tray all the way.Printer initializes, but the Use the control panel to select thesettings are wrong desired settings.Operational ProblemsOperationalProblems
User’s Manual 5-17SOLVINGPROBLEMSThe figures below show the typical appearances of print qualityproblems.Too light White vertical line White spots Ghost printingBlack vertical line Toner stains (back) Vertical smudge Horizontal smudgeBlurred black vertical linePrint Quality ProblemsPrint QualityProblems
5-18 User’s ManualPrint Quality ProblemsProblem SolutionsPrinting is too light Adjust the print density to a largervalue using the control panel.Check to see if your paper is wet.Remove the print unit and rock itto distribute the toner evenly.Printing is too dark Adjust the print density to asmaller value using the controlpanel.Page is black Replace the drum unit.Page is blank Replace the drum unit.Vertical white lines appear Remove the print unit and rock itto distribute the toner evenly, orreplace the drum unit.Vertical blurred black lines Contact your dealer if the fuserappear unit is damaged.Ghost printing Print several pages if this problemoccurs after a paper jam.Check to see if your paper is wet.Contact your dealer if the fuserunit is damaged.Pages have toner stains or If this problem occurs after a paperhorizontal smudging jam, print several pages.Clean the paper path.If the fuser unit is damaged,contact your dealer.
User’s Manual 5-19SOLVINGPROBLEMSPrint Quality ProblemsProblem SolutionsTurn the thick paper mode on orselect the thick control menu thenselect an option in media modeusing the control panel.Select the thick control menu thenselect an option in media modeusing the control panel.Check if the thick paper mode ison by using the control panel; ifthe mode is on, turn it off.Caution:Whenever replacing the developer unit or drum unit due to anytroubles, reset the counter which controls the "REPLACE PARTS"message (whether or not the message display indicates "REPLACEPARTS"). See Chapter 4.Toner insufficiently adheresto or easily comes off paperwhen you are printing thickor special paper.Paper become wavy orprinting is too light induplex printing when youare printing thin paper.Vertical lines appear insolid black printing, stainsappear in the back of apage, or paper is wrinkledor curled.☞
5-20 User’s ManualError IndicationsErrors refer to a problem or condition which requires you to takeaction. The printer shows errors by using the ERROR indicator andthe message display of the control panel. The following table lists theerror indications, explains causes, and suggests solutions.Message Causes and solutionsBD CYCLE ERROR Cause: Malfunction in the laser unitSolution: If the error recurs, consult yourdealer for service.COMM.ERROR Cause: Communication errorSolution: Press the CONT. button andselect the correct settings of the serialinterface using the control panel setupmode.COVER OPEN 1 Cause: Incomplete closing of upper doorSolution: Close the upper door.Note: See caution following in this table.FUSER FAILURE Cause: Malfunction in the fuser unitSolution: If the error recurs, consult yourdealer for service.INVALID SIMM Cause: Incorrect SIMM card installedSolution: Press the CONT. button.JOB TIMEOUT Cause: FPS job timeout (This error occurswhen the FPS emulation is active.)Solution: Press the CONT. button.Note: FPS emulation is standard for12MX but optional for 12M.LOAD MFF size or Cause: Paper mismatch occurred.LOAD TRAYn sizeSolution: Set the specified tray to thecorrect paper size specified.Error Indications
User’s Manual 5-21SOLVINGPROBLEMSError IndicationsMessage Causes and solutionsMANUAL TIMEOUT Cause: Paper was not inserted into themanual feeder in the prescribed time.(This error occurs when the FPS emulationis active.)Solution: Press the CONT. button.Note: FPS emulation is standard for12MX but optional for 12M.MEMORY OVER FLOW Cause: Memory overflow errorSolution: Press the CONT. button.MEMORY SHORTAGE Cause: Insufficient memorySolution: Add RAM boards.MOTOR FAILURE nCause: Malfunction in the feed motor, etc.Solution: If the error recurs, consult yourdealer for service.NO PROCESS UNIT Cause: No print unit is installed.Solution: Install the print unit.OVERRUN ERROR Cause: Incomplete in extractingcompressed dataSolution: Press the CONT. button.PAPER JAMnCause: Paper jam in the specified positionSolution: Clear the jammed paper fromthe following area:0: From paper tray to print unit1: under print unit or in fuser unit2: under print unit near paper tray3: in fuser unit4: from eject unit to duplex unit5: from duplex unit to print unit6: at feed roller of 2nd paper trayDuplex unit is optional for 12MX.PS ERROR mnCause: A PostScript errorSolution: If the error recurs, consult yourdealer for service.STACKER FULL Cause: Face-down paper stacker fullSolution: Remove paper from the face-down paper stacker.
5-22 User’s ManualMessage Causes and solutionsSYSTEM ERROR nCause: A system error on the controllerboardSolution: If the error recurs, consult yourdealer for service.TRAYn MISS SET Cause: Paper tray installed incorrectlySolution: Install the paper tray.TRAYn PAPER OUT or Cause: Paper out in the specified paperMFF PAPER OUT sourceSolution: Supply paper.These conditions, not errors, require you to take action. Thefollowing table lists the message indications, explains causes, andsuggests solutions.Message Causes and solutionsINSERT sizeCause: Printer is ready for manualinsertion of paper.Solution: Put paper into manual feeder.******** Cause: Tray x and/or y is near end ofLOW TRAY x,ypaper. This message flashes in the lowerrow with the current message alternatelydisplayed in the upper row or both rows.1: Tray 1; 2: Tray 2; 1, 2: Trays 1 and 2Solution: Prepare paper.Action-required Status IndicationsAction-requiredStatusIndications
User’s Manual 5-23SOLVINGPROBLEMSAction-required Status IndicationsMessage Causes and solutionsREADY Cause: Toner runs short.TONER LOW n1: First level; 2: Second level;3: Third level and afterThe printer stops when this codition isdetected (factory default).Solution: • If you satisfy the print quality,press the CONT. button to continueprinting. Prepare a new developer unit.• If you satisfy the print quality and theprinter just displays this message (continuemode), prepare a new developer unit.• If you cannot satisfy the print quality,replace the developer unit. Press theENTER button when the confirmationmessage is displayed after the upper door isclosed.READY Cause: Developer unit or drum unit isREPLACE PARTS near end.Solutions: Replace the developer unit ordrum unit.Note: When the upper door is closed afterreplacement, the printer enters menumode. Be sure to press ENTER to performClear Warning.Important:If the upper door is not firmly closed, the printer does not work.✍Upper door153(001)
5-24 User’s ManualPrinter Status IndicationsPrinter statuses refer to conditions which generally require no actionby you. The following table lists the printer statuses and explainstheir meaning. It does not include messages in menu mode.Message MeaningACCESS DENIED The printer displays this message when youattempt to enter setup menu or do MENURESET with the control panel locked by acommand from a computer.FORM FEED The printer displays this message when youpress FORM FEED with the DATA indicatoroff. The printer is printing data remainingin buffer.I/F SETTING NOW! Setting items on an optional interface arebeing changed because they are changed insetup mode.<<<INITIALIZE>>> The printer is initializing. This messageappears whenever you turn on the printeror close the upper door.MEMORY CONFIG Meory configuration is in progress becauseof changing some settings in setup mode,for example, changing the I/O buffer size.MENU RESET The printer displays this message when youpress RESET MENU for five or more seconds.This reset returns parameter settings in themenu to their factory defaults except forinterface settings as well as clears errorlatches, buffered data, and temporary softfonts.PRINT FONT The printer displays this message when youpress PRINT FONT for five or more secondsthen press ENTER. The printer is printingthe font report.READY The printer is ready to print.Printer StatusIndications
User’s Manual 5-25SOLVINGPROBLEMSWarningMessagesMessage MeaningRESET The printer displays this message when youpress RESET for five or more seconds. Thisreset clears error latches, buffered data, andtemporary soft fonts.SELF TEST The printer displays this message when youpress SELF TEST for five or more secondsthen press ENTER. The printer is printingthe status report.WARMING UP The printer is warming up to its operatingtemperature.This printer counts the number of the printed sheets to estimate thelife of the consumables (developer unit and drum unit). The printerindicates the following warning message when and after the countreaches a predetermined value.READYREPLACE PARTSWhen the warning message is indicated, press the READY button toput the printer offline and press the MENU button to enter menumode. The Clear Warning message appears, indicating the expiredunit by an asterisk. When the drum unit is expired, the message is:<CLEAR WARNING>DRUM UNIT*However, depending on the print quality, you may not have toreplace the developer unit or drum unit because you may be satisfiedwith the print quality.Warning Messages
5-26 User’s Manual
User’s Manual A-1FONT SAMPLESAAPPENDIXFont SamplesThis appendix provides samples of the fonts resident in this printer.Resident fonts are provided separately for two emulation modes:• PCL mode• FPS modeBitmapped FontPCL ModeScalable Fonts
A-2 User’s ManualPCL Mode
User’s Manual A-3FONT SAMPLESFPS ModeFPS Mode
A-4 User’s Manual
User’s Manual B-1SUPPLIES ANDACCESSORIESBAPPENDIXSupplies and AccessoriesThis appendix provides ordering information on supplies required forperiodic maintenance as well as optional accessories.Contact your dealer to order or obtain additional information aboutthe supplies and accessories listed here.Part name (order number) DescriptionDeveloper unit The developer unit consists of a toner(CA04339-C301) housing and a developing mechanism in asingle module.Drum unit The drum unit consists of a photo-(CA04339-C401) conductor drum and a drum cleaner in asingle module.SuppliesPart name (order number) DescriptionMemory expansion cards (*1) Allows RAM expansion by oneof the following:(CA02417-C854) 4 megabytes(CA02417-C858) 8 megabytes(CA02758-C856) 16 megabytes(CA04040-C853) 32 megabytesFLASH ROM card 4 megabytes, for PCL emulation(CA04291-C850) onlyBarcode card Barcodes and OCR fonts(CA04291-C860)Accessories
B-2 User’s ManualAccessoriesPart name (order number) DescriptionEthernet boardTCP/IP, IPX/SPX, and EtherTalkcorresponding(CA04040-C832) Type C (English manual)(CA04040-C833) Type C (for Europe)(CA04040-0852) Type D (English manual)(CA04040-0851) Type D (for Europe)(CA02946-C942) Type F (common)(CA02946-C943) Type GXL (common)Serial interface board RS-232C, for PP12M(CA04339-C801)USB board Universal serial bus(CA04339-C841)FPS card PostScript level 2 compatible(CA04291-C821) emulation, for PP12MPaper feeder Consists of a feeder unit and a(CA04339-C74x) paper tray adjustable for adifferent sizeEuropean/Asian spec 5: A4 size trayUSA spec 6: Letter size trayCanadian spec 7: Letter size trayDuplex unit Two-sided printing mechanismfor PP12MX only(CA04339-C750)*1 We recommend the installation of additional memory cardsof 8MB or more when you:• use the FPS emulation and• select speed model and• print on legal size paper regardless of the print resolutionof 300 or 600 dpi or print large image dataIf you cannot get memory cards, select an appropriatememory model in the FPS menu in menu mode using thecontrol panel.
User’s Manual C-1SPECIFICATIONSCAPPENDIXSpecificationsSpecification DescriptionPrinting technology Semiconductor laser + electrophotographyCompatible Standard: PP12M: HP LaserJet 5 (PCL6)emulations IBM Proprinter 4202EPSON EX-800PP12MX:HP LaserJet 5 (PCL6)PostScript level-2IBM Proprinter 4202EPSON EX-800Optional: PP12M: PostScript level-2Switching: Automatic or by the control panelDimensions Width: 443 mm (17.4 inches)Depth: 441.4 mm (17.3 inches)Height: 408 mm (16.0 inches)Weight: 16 kg (35.3 pounds), for PP12M17 kg (37.5 pounds), for PP12MXPower requirements 110 to 120 VAC , 50 or 60 Hz(*) 220 to 240 VAC , 50 or 60 HzConsumption:Maximum 600 W(full option) Average during operating450 W or less30 W or less during sleep modeEnvironmental Temperature: 10° to 32°C (50° to 90°F)requirements during operating0° to 40°C (32° to 104°F)during storageHumidity: 20% to 80% relative humidity(non-condensing) duringoperating and storageMaximum wet bulb 29°C (84°F)* The rated voltage of input power differs with countries ofdestination and their regulations. See the next page.
C-2 User’s ManualSpecification DescriptionAcoustic noise Sound pressure level (front, bystander position)Printing: 48 dBA with/without duplex unitSleep mode: Background noise levelDeclared noise emissions in accordancewith ISO9296 and ISO7779EnergyStarSafety: Input powerUL 1950 120 VAC, 50/60 HzCSA C22.2 No. 95021 CFR 1040.10, Class IEN 60950 230 VAC, 50/60 HzEN 60825, Class 1EMC: Input powerFCC Part 15B, Class B 120 VAC, 60 HzICES-003 Class BCNS 13438 class B 110 VAC, 60 HzEN 55022, Class B 230 VAC, 50 HzEN 50082-1AS/NZS 3548 class B 240 VAC, 50 Hz(Complies with Class A when an Ethernetinterface board is used.)Performance Print resolution: 300/600 dpi for 12M(available) 300/600/1200 dpi for 12MX(300 dpi in IBMPRO/EPSON emulation)Smoothing: Equivalent to1200 dpi for 12M2400 dpi for 12MXPrinting speed: For character printing on A4size paper from first tray12 pages per minuteWarm-up time: At 25°C (77°F)60 seconds or lessRecommended 5000 pages per month (up toduty cycle: 35,000 pages per month)Developer unit: 10,000 pages at 5% coveragelife continuous printing (or up to20,000 pages)Drum unit life: 50,000 pages at 5% coveragecontinuous printingSpecificationsCertification orcompliance
User’s Manual C-3SPECIFICATIONSSpecification DescriptionComputer interface Standard: Parallel (Centronics), conformingto IEEE1284 (Compatible, Nibble,and ECP modes)Serial (RS-232C), for 12MX onlyOptional: Ethernet C, D, F, or GXL (TCP/IP,IPX/SPX, EtherTalk corresponding)USB (Universal serial bus)Serial (RS-232C), for 12M onlySwitching: Automatic sensingController Processor: NKK R4645 (125 MHz)RAM: 4 MB, for 12M8 MB, for 12MXSIMM: 4, 8, 16, or 32MB, 2 slots providedFonts Resident: PCL mode, 115 fonts availableBitmapped (1 font)Line PrinterScalable (114 fonts)Courier, Morrison, Taurus,Coronet, EF Clarendon, EFClarendon, Lyra, Antique Olive,Garamond, Maurítíus, Leos, ,Nimbus Sans, Nimbus Roman,Letter Gothic, Aries, Libra, EFBodoni, Bodoni, Cooper Black,Century Schoolbook, Clarendon,Saturn, Dorado, Goudy Os, EFGrandera, Gemini, EF Rivero,Cassiopeia, Saturn Mono,Dingbats, Symbol, SortsFPS mode, 35 fonts availableCourier, Helvetica, HelveticaNarrow, Times, Symbol,Palatino, New CenturySchoolbook, Avant Garde,Bookman, Zapf Chancery, ZapfDingbatsSoft fonts: Available from independent vendorsSpecifications
C-4 User’s ManualSpecificationsSpecification DescriptionPaper Type Single sheet photocopy paper (equivalent toXerox 4024), bond paper, overheadtransparencies (equivalent to 3M 731), andenvelopes. See Chapter2 for more information.Size Tray: A4 (210 × 297 mm)A5 (148 × 210 mm)JIS B5 (182 × 257 mm)Letter (8.5 × 11 inches)Legal (8.5 × 14 inches)Executive (7.25 × 10.5 inches)Manual Minimum:feeder and 90 mm wide × 148 mm longMFF: (3.54 × 5.81 inches)Maximum:229 mm wide × 356 mm long(9.01 × 14.01 inches)Weight 60 to 105 g/m2 (16 to 28 pound bond) in tray60 to 199 g/m2 (16 to 53 pound bond) inmanual feeder or MFFInput Tray 1 or 2: 500 sheets of 0.09 mm thick paperManual feeder: 1 sheetMFF: 100 sheets of 0.09 mm thick paperor 30 envelopesOutput Stacker: Face down(top cover) 250 sheets of 0.09 mm thick paper(possible to decrease depending onpaper types and paper curlconditions)Rear stacker:Face up10 sheets of 0.09 mm thick paper• MFF is built in PP12MX but is not available for PP12M.• The duplex unit is an option for PP12MX only. It cannot handlepaper shorter than 210 mm (8.26 inches).• Tray 2 is an option for both models.
User’s Manual GL-1GLOSSARYGlossaryApplication softwareA program that performs a particular task on a computer. Examplesare word processing, spreadsheet, and database programs.BaudThe speed of data transmission measured in bits per second. Baudrates apply to data transmission through the printer’s serial interface.Baud is also called baud rate.For example, 1200 baud is approximately equal to 120 characters persecond.BitA binary digit, or bit, is the smallest unit of information in acomputer’s memory. A bit can have the value 0 or 1, whichrepresents the OFF and ON state in a computer’s memory. Eightbits equals one byte.Bit mapAn image representation in which each point in the image isseparately defined. For monochrome images, each point is defined bya single unit of information. For color images, each point is definedby several units of information, representing the different colorelements.The characters produced by a dot matrix printer are a kind of bitmap. Each character image is created by defining the points in thedot matrix as either on or off.Example:
GL-2 User’s ManualBitmapped fontA font in which the character images are defined by bit maps. Withbitmapped fonts, a separate set of definitions is required for eachpoint size. For example, Times 10 point and Times 12 point areconsidered separate fonts. See also Scalable font.ConfigurationA combination of settings that allows your computer and printer towork together. Some of the necessary settings are in the computer orapplication software, while other settings are in the printer. Forexample, the interface setting must be set the same in both thecomputer and the printer.DefaultA setting automatically used when you or your application softwaredo not make a selection. The settings in effect when you turn on orreset the printer are called power-on defaults. See also Factory default.DensityThe darkness of the image as it appears on the page. If the density istoo dark, the small white areas inside letters and numbers will befilled in. If the density is too light, pinholes appear in black areas.Print density can be adjusted with the Quality menu in setup mode.Downloadable fontA font that is transferred (downloaded) to the printer’s memorywhen or before it is needed. Before they are transferred,downloadable fonts are stored on font cards, floppy disks, or thecomputer’s hard disk. Downloadable fonts are also called soft fonts.EmulationThe ability of one printer to understand the command set of anotherprinter. Emulations may be built into a printer’s memory or may besupplied on optional plug-in emulation cards or cartridges.EthernetA communication hardware for a high-speed network: developed byXerox Corporation.Glossary
User’s Manual GL-3GLOSSARYFactory defaultThe settings that are programmed into a printer at the factory. Theprinter uses these settings unless they are replaced by user selectedsettings entered from the control panel or through applicationsoftware.Flow controlSee Serial protocol.FontA complete set of characters and symbols in one size, typeface, andstyle. Size refers to the character height, and is usually measured inpoints (1/72 inch). Typeface refers to the character design, such asCourier, Times, or Helvetica. Style refers to the characterappearance, such as Italic or Bold. Typical examples of fonts are 12-point Courier Bold, and 10-point Times Italic.Fuser unitOne of the internal parts of a page printer. The fuser unit bonds thetoner to the paper. It consists of a heat roller and a pressure rollerthat the paper passes under after toner has been applied.InitializationResets the printer to its power-on defaults. Initialization clears theprint buffer of any data and places the printer online. See also Reset.InterfaceThe means by which information is transferred from one part of asystem to another. For example, the cable between the printer andthe computer is an interface.ISO symbol setISO stands for “International Organization for Stanardization”. AnISO symbol set contains special international characters that replacethe following twelve ASCII characters: #, $, @, [, \, ], ^, 9, {, |. }, and~. ISO symbols sets are available for most European languages,Chinese, and Japanese.Glossary
GL-4 User’s ManualLocalTalkA protocol for an easy AppleTalk that connects devices andcomputers in a Macintosh system, developed by Apple Computer.MarginThe space at the edges of a page in which no printing occurs. Thereare four margins: left, right, top, and bottom. In applicationsoftware, margins are usually expressed in inches, centimeters, orpoints. In printer commands, left and right margins are specified ascolumns, while top and bottom margins are specified as lines.Page printers have a minimum margin, typically of about .2 inch (5mm), on all four sides, called the nonprint margin. No printingoccurs in this margin. If the application software specifies a marginof 0, actual printing begins at the edge of the nonprint margin. Seealso Printable area.MarkVision™A printer management integrated software which monitors printerstatus, displays optional printer’s features, spools print data, andcooperates with printer drivers. It also displays the virtual printercontrol panel to allow remote operation of printers.OrientationThe direction of print on a page. Printing such that the shorter edgesof the paper are at the top and bottom is called portrait orientation.Printing such that the longer edges of the paper are at the top andbottom is called landscape orientation.Example:GlossaryPortrait Landscape
User’s Manual GL-5GLOSSARYPage description languageA set of codes that describe the placement of text and graphics on apage. Page Control Language (PCL), the language used by HPLaserJet printers, and Postscript are examples of page descriptionlanguages.Page protectA printer feature that reserves a block of printer memory exclusivelyfor text and graphics data. Page protect prevents memory overflowerrors when printing very dense text or complex graphics. However,page protect also reduces the amount of printer memory available fordownloadable fonts.Parallel interfaceA connection between the computer and printer in which data istransferred simultaneously through multiple wires. A parallelinterface is faster than a serial interface, but the distance over whichit can send data is limited. The Centronics interface is a type ofparallel interface. See also Serial interface.Photoconductive drumThe part inside a page printer on which the image is created before itis transferred to the paper.PostscriptSee Page description language.Printable areaThe area of the physical page in which the printer is able to print.Page printers have a nonprint margin, typically about .2 inch (5 mm)wide, at each edge of the paper. The printable area is the spacewithin these margins. See also Margin.Glossary
GL-6 User’s ManualExample:Printer driverA set of instructions in application software that translates formattingchoices into printer commands. When installing the application, theuser identifies the type of printer being used so the application knowswhich printer driver to use.Print unitA maintenance package consisting of the photoconductive drum,developing unit, toner, and drum cleaner.ResetClears the print buffer and places the printer online. Unlikeinitialization, reset leaves the currently selected settings in effect.That is, reset does not restore the power-on defaults. See alsoInitialization.ResolutionThe fineness of the printing. Resolution depends on the number ofdots per inch. High resolution (with more dots) is finer and moreprecise than low resolution, which is coarser with rougher edges.Scalable fontA font capable of printing in any point size. Scalable fonts are storedon the computer’s hard disk. Each font consists of charactertemplates that are used by the accompanying font utility software tocreate the characters in the desired point size.Some font utilities create a complete set of characters in the desiredsize and send the complete set to the printer. Other utilities createand send only the individual characters as they are needed, whichconserves printer memory.Printablearea←→↓↑Nonprint marginsGlossary
User’s Manual GL-7GLOSSARYSerial interfaceA connection between the computer and printer in which data istransmitted sequentially over a single wire. A serial interface is slowerthan a parallel interface, but it can send data over a much greaterdistance. The RS-232C interface is a type of serial interface. See alsoParallel interface.Serial protocolA set of rules used by the computer and the printer to regulate theflow of data between them.Symbol setThe set of characters used in a font. Most symbol sets containstandard letters, numbers, and punctuation. Symbol sets differ in theaccented characters, line drawing characters, and special symbols theycontain. ASCII, Roman-8 and PC-8 and examples of symbol sets.Symbol sets are also called character sets, which is the term usuallyused with dot matrix printer fonts. See also ASCII character set; ISOsymbol set.TonerElectrically charged carbon particles that adhere to charged areas onthe photoconductive drum to produce an image pattern. The carbonpattern is transferred to the paper and melted by the fuser unit toform a permanent image on the paper.Transfer unitThe part inside a page printer that transfers the image from thephotoconductive drum to the paper.Glossary
GL-8 User’s Manual
User’s Manual IN-1INDEXIndexAAC power conditions 1–4 to 1–5Accessories, ordering information B–1Adjusting for paper thickness 2–34Adjusting print density 1–27AUTOEXEC.BAT file 1–18BBitmapped fonts, residentavailable fonts C–3samples of A–1Buffer, clearing 2–6Button functions 2–3 to 2–4CCable, interface 1–16, 1–17, 3–7, 3–8Cassette mode 2–12, 2–13CD-ROM, attached vi, 1–21Centronics interfaceSee Parallel interfaceChanging the paper tray sizeoptional tray 3–11 to 3–13standard tray 2–38 to 2–40Cleaning mode, fuser unit 2–6Cleaning sheetinventory item 1–6using 5–14 to 5–15Clear warning message 5–25Clearingan error 2–5buffer 2–6developer unit counter 4–13 to 4–14drum unit counter 4–13 to 4–14EEPROM 2–6Common problems in setting up 1–28Connecting power cord 1–14Connecting printer to computer 1–15 to 1–19CONT. button 2–4, 2–5Control panelbuttons 2–3 to 2–4conventions viiifunctions 2–5 to 2–20indicators 2–2message display 2–3Controller specifications C–2Conventions used in this manual viiCustom-size of paper 2–32DDark printoutSee Print density adjustmentDATA indicator 2–2DensitySee Print density adjustment; Print quality problemsDeveloper unitinstallation 1–7 to 1–9inventory item 1–6ordering information B–1replacement 4–2 to 4–11when to replace 5–23Double-side printing 2–35Drum unitinstallation 1–7 to 1–9inventory item 1–6ordering information B–1replacement 4–2 to 4–11when to replace 5–18, 5–23Duplex unit, adding 3–13 to 3–15
IN-2 User’s ManualIndexIIndicators 2–2InstallationFPS emulation 3–5interface boards 3–6 to 3–9MarkVision 1–25paper feeder 3–10PPMENU 1–24print unit 1–7 to 1–9printer driver 1–21 to 1–23RAM card 3–1 to 3–4InterfaceEthernet 3–8 to 3–10installation 3–6 to 3–7LocalTalk 3–7 to 3–8parallel 1–16serial 1–16 to 1–18types and merits 1–15Intray lock status 2–14Inventory of printer 1–6LLabels 2–38Landscape orientationSee Orientation: pageLanguage of message display ix, 2–5LaserJet 5See HP LaserJet 5Letterhead 2–36, 2–46Light printoutSee Print density adjustmentLocalTalk interface 3–7 to 3–8Location of printer 1–4Loading paper 1–10 to 1–12EEEPROM clear 2–6Emulationinstalling 3–5selecting 1–20ENTER button 2–4, 2–21Envelopes 2–37Environment of printer location 1–4 to 1–5Errorclearing 2–5indications 5–20 to 5–22ERROR indicator 2–2Ethernet interface 3–8 to 3–9Extension mode, for paper thickness 2–16, 2–19FFirst mode 2–12, 2–13Floppy disk, attached vFont print menu 2–10 to 2–11Font samples, resident A–1 to A–3Font specifications C–3FORM FEED button 2–4, 2–5FPS emulation, installing 3–5Front panelSee Control panelFuser unitcleaning mode 2–6, 5–14 to 5–15when to replace 5–18GGeneral tips 2–35HHP LaserJet 5 vHumidity limitations 1–4, C–1
User’s Manual IN-3INDEXIndexOONLINE indicator 2–2Operating environments viOperational problems 5–16Options vOrdering information B–1 to B–2Orientation, page 2–46PPage orientation 2–46Paperfeeding manually 2–44loading in tray 1–10 to 1–12maximum and minimum sizes 2–32printing on custom-sized paper 2–45specifications C–4sizes and abbreviations 2–33types and sizes 2–31 to 2–38Paper feeder 3–10Paper jamsclearing 5–2 to 5–16locating 5–2recovery from 5–3Paper margin 2–33Paper pathcleaning procedure 4–12ordinary and straight 1–3sectional view 1–3, 5–2when to clean 4–2, 5–13Paper size dial 1–12, 2–40, 3–12Paper size of MFF, setting 2–15, 2–43Paper source, selecting 2–12Paper thickness, adjusting for 2–16 to 2–19,2–34 to 2–35Paper trayschanging the paper tray sizeoptional tray 3–11 to 3–13standard tray 2–38 to 2–40MMain parts of printer, names of 1–2 to 1–3Maintenanceperiodic routine 4–2 to 4–14cleaning paper path 4–12clearing the replace parts message 4–13replacing developer unit 4–2 to 4–11replacing drum unit 4–2 to 4–11when to perform 4–2preventive 4–1Manual feed mode 2–12Manual feederselecting 2–12using 2–44MarkVisioninstallation 1–25operating environments viMemory expansion cardsinstallation procedure 3–1 to 3–4ordering information B–1MENU button 2–4, 2–5, 2–20Menu modefunctions 2–20 to 2–24items 2–25 to 2–30structure and how to use buttons 2–20 to2–21submenus, items, options 2–21 to 2–24Message display 2–3Message language ix, 2–5MFF mode 2–12MFF PAPER SIZE button 2–4, 2–15Minus (–) button 2–4, 2–21MODE.COM file 1–18Model selection of printing control 2–27Multi-function feeder (MFF)selecting 2–12setting paper size 2–15, 2–43using 1–13, 2–41 to 2–43
IN-4 User’s ManualIndexloading paper 1–10 to 1–12ordering information B–2maximum number of sheets C–4selecting 2–12Parallel interface 1–16Parts of printer 1–1Periodic routine maintenance 4–2 to 4–14Plus (+) button 2–4, 2–21Portrait orientationSee Orientation: pagePower cordconnecting 1–14inventory item 1–6POWER indicator 2–2PPMENUinstallation 1–24operating environments viiPreprinted sheets 2–36Preventive maintenance 4–1Print density adjustment 1–27PRINT FONT button 2–4, 2–10Print font menu 2–10 to 2–11Print quality problems 5–17 to 5–19Print unit (developer unit + drum unit)counter, clearing 4–13installation 1–7 to 1–9ordering information B–1replacement 4–2 to 4–14Printerconnecting to computer 1–15 to 1–19location 1–4names of main parts of 1–2 to 1–3operational problems 5–16reinitializing 2–6repacking 4–15resetting 2–4, 2–6Printer driversinstallation 1–21 to 1–23operating environment viPrinter status indications 5–24 to 5–25Printinga test page offline 1–19feeding sheets manually 2–44on custom-sized paper 2–45on letterhead 2–46on preprinted sheets, transparencies,envelopes, and labels 2–36 to 2–38remaining data 2–5supported paper types and sizes2–31 to 2–38, C–4Printing a trial document with a printer driver1–26Printing performance C–2Problemserror indications 5–20 to 5–22in setting up 1–28operational 5–16paper jams 5–2 to 5–16print quality 5–17when printing a trial document 1–28RRAM, adding 3–1 to 3–4READY button 2–6Ready, definition of 2–3Rear stacker setting up 2–44Recovery from paper jams 5–3Reinitializing printer 2–6Remaining data, printing 2–5Repacking the printer 4–15Replace parts message 4–2, 5–25Replace parts message, clearing 4–13RESET button 2–4, 2–6RESET MENU button 2–4, 2–20Resetting the printer 2–6Resident fonts, samples of A–1 to A–3RS-232C serial interfaceSee Serial interface
User’s Manual IN-5INDEXSScalable fonts, residentavailable fonts C–3samples of A–1 to A–3SELECT button 2–4, 2–12, 2–16SELF TEST button 2–4, 2–8Self test menu 2–8 to 2–9Serial interfacehow to connect 1–16 to 1–18parameter setting 1–17 to 1–18Setting upprinter in menu mode 2–20procedures 1–7rear stacker 2–44Soft switch 2–29Software set v, 1–6, 1–21Specifications C–1 to C–4Status indication 5–24 to 5–25Status messageaction required 5–22 to 5–23no action required 5–20 to 5–22Supplies, ordering information B–1TTemperature limitations 1–4, C–1Test page, printing 1–19Thick control menu 2–16Toner low message 4–2Transparencies 2–36Tray select mode 2–12Two-sided printing 2–35UUnpacking 1–5WWarning messages 5–25Index
IN-6 User’s Manual
Fujitsu OfficesPlease send your comments on this manual or on Fujitsu products tothe following addresses:FUJITSU AUSTRALIA LIMITED475 Victoria Avenue, ChatswoodN.S.W., 2067, AUSTRALIATEL: (61-2) 410-4555FAX: (61-2) 411-8603FUJITSU CANADA INC.2800 Matheson Boulevard EastMississauga, Ontario L4W 4X5, CANADATEL: (1-905) 602-5454FAX: (1-905) 602-5457FUJITSU COMPUTER PRODUCTS OFAMERICA, INC.2904 Orchard Parkway, San JoseCA 95134-2022, U.S.A.TEL: (1-408) 432-6333FAX: (1-408) 894-1709FUJITSU DEUTSCHLAND GmbH.Frankfurter Ring 21180807 München, GERMANYTEL: (49-89) 32378-0FAX: (49-89) 32378-100FUJITSU ESPAÑA, S.A.Almagro 40, 28009 Madrid, SPAINTEL: (34-1) 581-8400FAX: (34-1) 581-8125FUJITSU EUROPE LTD.2 Longwalk Road, Stockly Park, UxbridgeMiddlesex UB11 1AB, ENGLANDTEL: (44-81) 573-4444FAX: (44-81) 573-2643FUJITSU FRANCE S.A.1, place des Etats-Unis Silic 31094588 RUNGIS Cedex, FRANCETEL: (33-1) 41-80-38-80FAX: (33-1) 41-80-38-66FUJITSU HONG KONG LIMITEDRoom 2521, Sun Hung Kai Centre30 Harbour Road, HONG KONGTEL: (852) 827-5780FAX: (852) 827-4724FUJITSU ICIM LTD.Nagar Road, Pune 411 014, INDIATEL: (91-212) 681-528FAX: (91-212) 680-238FUJITSU ITALIA S.p.A.Via Nazario Sauro, 3820099 Sesto S, Giovanni (MI), ITALYTEL: (39-2) 26294-1FAX: (39-2) 26294-201FUJITSU KOREA LIMITED5~11th Floor, Koryo Keumyoong Center Bldg.Yoidodong 23-6, YongdungpoguSeoul, KOREATEL: (82-2) 3787-6000FAX: (82-2) 3787-6074FUJITSU NORDIC ABKung Hans Väg 12S-191 76 Sollentuna, SWEDENTEL: (46-8) 626-6000FAX: (46-8) 626-6711FUJITSU (SINGAPORE) PTE. LTD.75 Science Park Drive#02-06 CINTECH II, SINGAPORE 0511TEL: (65) 777-6577FAX: (65) 777-8794FUJITSU SYSTEMS BUSINESS(MALAYSIA) SDN. BHD.Fujitsu Plaza, 1A, Jalan Tandang 204P.O. Box 636 Pejabat Pos Jalan Sultan46770 Petaling JayaSelangor Darul Ehsan, MALAYSIATEL: (60-3) 793-3888FAX: (60-3) 793-0888FUJITSU SYSTEMS BUSINESS(THAILAND) LTD.12th Floor, Olympia Thai Tower444 Rachadapisek Road, SamsennokHuaykwang, Bangkok 10310, THAILANDTEL: (662) 512-6066FAX: (662) 512-6068FUJITSU TAIWAN LTD.8th FL., NO. 170, Hung Tai CenterTun Hwa N. RD., Taipei, TAIWANTEL: (886-2) 545-7700FAX: (886-2) 717-4644FUJITSU LIMITEDComputer Products Business GroupKamikodanaka 4-1-1, Nakahara-kuKawasaki-shi 211, JAPANTEL: (81-44) 754-8633FAX: (81-44) 754-8510
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