Firetide 7100-W HotPort 7010(W) Outdoor Mesh Node User Manual mesh nodes

Firetide Inc. HotPort 7010(W) Outdoor Mesh Node mesh nodes

Contents

User Manual

HotPort Firetide Installation GuideHotPort 7010(W) Mesh NodePublished July, 2016(Revised feb, 2017)
ii HotPort Firetide Installation Guide Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort and HotPoint are all trademarks of Firetide, Inc. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.Firetide, Inc. 2105 S. Bascom Avenue, Suite 220 Campbell, CA 95008 USA www.firetide.com
iii About this document This section lists the audience, purpose, summary of information, andconventions used in this document. Audience This document is intended for certified professionals who install Firetidewireless solutions. Instructions to purchaser and installer:This equipment must be Professionally installed. The installer is responsible for adjusting the transmit power output of the system to assure compliance with FCC Part 15 EIRP limits and human radiation safety regulations.Purpose This document has the information and procedures necessary to install and do basic tests with Firetide HotPort 7010(W) mesh node.Conventions Certain information has special meaning for the reader. This information appearswith an icon that indicates a particular condition, such as a warning or caution, or a label, such as “Note” or “Best Practice”. Electrical hazards are those environments where the danger ofelectrocution is probable. This image appears before each electricalhazard statement. Warnings contain safety information that you must obey. If you donot obey the instruction in a warning, the result might include seriousinjury or death. This image appears before each warning statement. Cautions contain information that you should obey to avoid minorinjury, inconvenience, and damage to equipment. This image appearsbefore each caution statement. Notes contain optional advice and information particular to a special case orapplication. Best practices contain specific recommendations based on industry-standardexpectations. Document feedback If you find an error or content missing from this document, we want to heara b o u t i t . Y o u c a n s e n d y o u r f e e d b a c k a b o u t a n y o f o u r d o c u m e n t s t otechpubs@firetide.com. !
iv Contacting customer support I f y o u n e e d s u p p o r t , d e p e n d i n g o n t h e p r o b l e m , y o u m i g h t b e a s k e d f o r t h i sinformation: •Description of the problem•Computer with HotView Pro and an installed management license•Channel and frequency plans•Recent spectrum analysis•Device topology in Google Earth (KMZ file)•Network map or topology plan with the names and device informationY o u m u s t a l s o h a v e a d m i n i s t r a t o r a c c e s s t o t h e m e s h t o b e a b l e t o r e c e i v etechnical support. The next table lists the contact information for customer support. Worldwide customer support Days/Hours Contact Americas Monday to Friday 7 : 0 0 a m t o 5 : 3 0 p m P S T(Pacific standard time) http://www.firetide.com/requestsupport1 ( 8 7 7 ) F I R E T I D E , e x t e n s i o n 2 +1 (408) 399-7771, extension 2+1 (408) 355-7271Africa Monday to Friday http://www.firetide.com/requestsupport Asia 8 : 0 0 a m t o 5 : 3 0 p m I S T +918040215111Australia (India standard time) Fax +1(408) 317-2257 Europe
,QIRUPDWLRQWR8VHU PPPuuurrrccchhhaaassseeerrr IIInnnssstttaaalllllleeerrrThis equipment must be Professionally installed. The installeris responsible for adjusting the transmit power output of thesystem to assure compliance with FCC Part 15 EIRP limits andhuman radiation safety regulations. Operating TX Power allowed Power limits is as per FCC 15.407(a)WWWaaarrrnnniiinnngggChanges or modifications not expressly approved by Firetidevoid the user's authority to operate the equipment. Accessories or components to be used with this equipment to use in the system, must comply with the FCC Part 15.27Special accessories regulations. It is the responsibility of the user to use the needed special accessories along with the equipment.NNNOOOTTTEEE::: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
v Contents About this document iii Audience .........................................................iii Purpose ...........................................................iii Conventions ....................................................iii Document feedback .........................................iii Contacting customer support ...........................iv ........................................................... iv HotPort 7010(W) mesh nodes 1 Before you permanently install a HotPort 7010(W) mesh node 1Preparing what you need to install 2 Box contents for an outdoor mesh node 2 Parts of an outdoor mesh node ........................2 Ground screw 3 LEDs 3 Ports 3 Pressure relief valve 4 Reset button 4 Antenna connectors 4 Sun shield 5 Test before you install.................................... 5 Required material that is not included 6 Required tools that are not included 6 Certification requirement 6 Doing the tests 6 HotPort 7010(W) mesh node installation 10Tools required .................................................10Doing a site survey ..........................................10Safe installation practices ...............................11Preparing a mesh node for installation ........... 12
vi Preparing earth ground ...................................13 Installing a mesh node and antenna assembly 14Opening the mount bracket .............................15Attaching the mesh node to a wall 17Attaching a mesh node to a vertical pole 17Attaching a mesh node to a horizontal pole 19Attaching straps 20Troubleshooting 22Cannot see a mesh node in HotView Pro ...........22After multiple reboots a mesh node is missing 22Performance not as expected ...........................22Resetting an outdoor mesh node to factory default settings 23Power connection ............................................23Connector pin and cable information 24HotPort 7010(W) AC power connector ...............24Custom power cables .........................................24Weatherproof procedures 25Tools and materials ..........................................25 Making weatherproof cable to node connections 25
1HotPort 7010(W) mesh nodesFiretide HotPortTM mesh nodes come from the factory with two radios that operates in 802.11a, b, and g mode. You can enable 802.11n to use MIMO, or configure the mesh node to operate in other modes with HotView Pro.Licenses enable other software features. The next table lists the radio, included software license, and the model number that appears in HotView Pro. Radio Software license (included) HotView Pro model number — Two radios 7012SW-7000-MIMO Two radios, 802.11n-capable MIMO 7102To use MIMO, you must have one MIMO license for each mesh node. One MIMO license is sufficient for all of the radios in one mesh node. A MIMO license enables a mesh node for all radios currently licensed or licensed in the future. If you plan to use DFS, you must take the web-based training class. After you pass the class, Firetide will give you login credentials so you can configure DFS with HotView Pro. Before you permanently install a HotPort 7010(W)mesh node Before you install an outdoor mesh node in a permanent location, you need to make sure you have all of the correct components and make sure the components are operational. Note: You must complete the training program and be certified by Firetide to beable to install Firetide products.
HotPort 7010(W) mesh nodes2 Preparing what you need to install To get what you need to set up a mesh node: 1.Open the box.2.Remove the contents.3.Check the contents for damage.If a part is missing or damaged, call your Firetide reseller.4.If the contents are good and correct, keep the box for future use.Box contents for an outdoor mesh node An outdoor model comes with these items: •HotPort mesh node with weatherproof caps in a NEMA-4X enclosure and sun shield with a two-piece mounting bracket•Six detachable 2.4/5 GHz omni-directional antennas•Two N to reverse-polarity SMA adapters•Mount bracket for 3.7 to 5 cm (1.5 to 2.0 inch) diameter poles or a wall•Mount kit-U-bolts, M6x1.0-80mm, with flat washers, split washers, nuts-Claw-tooth pole grippers-M6x1.0-40mm hex bolt-M6x1.0-20mm hex bolt-Hex-head socket wrench• AC weatherproof plug assembly (AC cable not included)Note. AC connector with cables can be purchased from Firetide.Parts of an outdoor mesh node The next picture shows the connectors and LEDs on the bottom panel o f a HotPort 7010(W) mesh node. Weatherproof caps protect the connectors.For information about cables and accessories approved for use with Firetide devices, refer to the Accessory Cable Guide.
HotPort 7010(W) mesh node3 Radio 1 connectors G round screw AC Power connectorEthernet ports Radio 2 connectors Pressure relief valve/ Reset button Ground screw The ground screw is in the upper left hand corner of the bottom panel. You must ensure adequate grounding for the mesh node. LEDs The bottom panel has these LEDs: •Power, which is a green color when the device receives power. The LED is darkwhen the mesh node does not receive power.•Status LED:-Steady green color when the system passes start-up tests.-Dark when the mesh node is not ready.-Blinks green when the device resets.•Mesh. Each radio LED comes on when a neighbor connects to that radio. TheLEDs are dark when there is no neighbor.Ports Ports 1 through 4 on a HotPort 7010(W) mesh node are switch ports, similar to the 7010 mesh node. Like the 7010 mesh node, Port 1 can receive power from an 802.at compliant PoE source.
HotPort 7010(W) mesh node 4 Pressure relief valve The pressure relief valve is on the bottom panel. If you need to remove the valve to reset the mesh node, turn it by hand or use a wrench. If you remove the valve cover only, you can see the valve. See the next image. Pressure relief valveReset button The reset button is on the bottom panel and is covered by a pressure relief valve. You can remove the valve to do a factory reset of the mesh node. See “Resetting an outdoor mesh node to factory default settings” on page 24.Antenna connectors The next picture shows the bottom panel with two antenna connectors for each radio.Radio 1 connectors Radio 2 connectors
HotPort 7010(W) mesh node5 Sun shield The next picture shows the sun shield that covers the chassis. Four Phillips-head screws hold the sun shield to the chassis. Test before you install You should set up and test the mesh nodes indoors on a table before you install them in permanent locations. The benefits of tests before you install include: •Make sure all of the equipment works before you install it•Consistent settings across mesh nodes to reduce software configurationerrors in the field•Test the bandwidth and make sure that the radios work
HotPort 7010(W) mesh node 6 Types of tests to do: •Power on each device•Attach all antennas and make sure you can see all devices in HotView Prosoftware•Data and other application throughput tests•Learn to position the antennas with the antenna alignment toolFor more information about the antenna alignment tool, see the FiretideHotView Pro Reference Manual.•Train installation personnelRequired material that is not included You must purchase and install a 50 ohm terminator on each unused antenna connector of active radios. This protects the transmitter. A rubber, metal, or plastic cap is not a replacement for a terminator. Required tools that are not included HotView Pro network management software and appropriate licenses are required. Before you set up the network, you must purchase all licenses from your Firetide distributor. For the procedures related to license installation, refer to the HotView Pro Reference Manual.Certification requirement All people who install and manage networks that contain Firetide products must comply with the training and certification requirements of the installation. Doing the tests For efficiency, you can configure six to eight mesh nodes at one time. To do tests and capture data with HotView Pro software: 1.Put the mesh nodes on a table.2.Attach the power cable to each mesh node.3.Attach the staging antennas to each mesh node:-OFDM - one antenna per radio-MIMO - two antennas per radio (only one radio can be tested usingthe contents in the 7010(W) packaging
HotPort 7010(W) mesh node 7 4.Single-click to start the Quick Launch feature of HotView Pro, which opensthe server and client software at the same time.5.Login with the correct user name and password. The default user name ishv_admin; and the default password is firetide.The system initializes.6.Go to Mesh > Add Mesh > login with the default user name and password.7.Make sure that all of the mesh nodes are visible in HotView Pro.If you cannot see any or all of the mesh nodes, see the troubleshooting information in the HotView Pro Product Guide.8.All nodes intended for use in the United States (US) will be set to use the US Country Code. Once the US Country Code is set, changing to a different Country Code is not possible. For all nodes set to be used outside of the US, a prompt to enter a Country Code will appear. Caution: Make sure you configure the device for the correct country. Ifyou do not configure the country correctly, the device might operate in a manner that is not legal or create problems with other wireless devices. !
HotPort 7010(W) mesh node 8 a.Select the country of operation from the drop-down list.b.Click Set Country Code Now.When you set the country code the system refreshes the mesh configuration and gives all visible nodes the same country code. For a few minutes the mesh nodes might appear and disappear from the graphic mesh record in HotView Pro. c.Wait for three minutes for the system to finish the refresh.9.To configure mesh-wide settings, go to Mesh > Configure Mesh...-Set the operational mode as needed.-Set the extended range feature if the distance between the meshnodes is more than 0.8 km (0.5 mile). To determine the longest link,you measure the distance between the mesh nodes on a map, such asGoogle Earth.-Set the hop optimization feature if there might be hidden nodeinterference.Note: For information about specific features and the configuration process, see the HotView Pro Reference Manual.10.Right-click a specific mesh node to configure mesh node-specific settings ifneeded.11.Check network throughput from end to end and for each link with severalwireless clients. For procedures, see the HotView Pro Product ConfigurationGuide.Note: If you are not able to get the mesh to send and receive data, see “Troubleshooting” on page 22.12.If this node will have a long RF path or if you use narrow beamwidth antennasin the installation, set the mesh RSSI threshold to be -93 dBm.Note: This RSSI change prevents mesh instability because of flapping links.13.Do throughput tests:a.Right-click on one of the two nodes between which you want tomeasure performance.b.Select Run Diagnostics Tools, and select the second node from themenu.c.Select the type of throughput test:-Ping-TCP Iperf and bi-directional TCP Iperf-UDP Iperf and bi-directional UDP
HotPort 7010(W) mesh node 9d.Click Execute.14.After you finish the tests, remove the staging antennas.Caution! The staging antennas are not rated for outdoor use.Y o u a r e n o w r e a d y t o p e r m a n e n t l y i n s t a l l t h e m e s h n o d e s . Power Input100-240 VAC , 50-60 Hz, 0.8 APort 1 : IEEE 802.3at compliant PoE-PD!Environmental SpecificationsOperating temperature: -20o C to + 60o CStorage temperature: -30o C to +70o CHumidity (non-condensing): 10% to 90%Storage humidity (non-condensing): 5% to 95%Max altitude: 15,000 ft (4,600 meters)
HotPort 7010(W) mesh node 10 HotPort 7010(W) mesh node installationAfter you do tests and configure the mesh nodes, then you are ready to install the mesh nodes in a permanent outdoor location. The work process is: 1.Gather all required tools.2.Do a site survey to make sure that no new safety hazards are present.3.Prepare safety equipment and confirm earth ground procedures.4.Attach the mesh nodes and antennas to poles that attach to a mast, tower,or roof.5.Install the mesh node and antennas assembly and other devices, such ascameras or access points to a permanent location.Tools required To install HotPort 7010(W) mesh nodes, you need to use:•#2 Phillips screwdriver•Small adjustable wrench•Wire cutters to cut tie wraps around cables•Electrical tape and butyl mastic tape to weatherproof the connectors•Spray to prevent corrosionOther equipment you might need includes: •Ladder•Lift truck•Safety equipmentDoing a site survey Before you install any equipment outside, check the entire site: •To identify possible hazards that might be new since the complete site survey•To identify the presence of objects that might cause interference for theradiosWarning! Certified professionals must install Firetide products. Failureto install this equipment correctly can result in equipment damage, personal injury, or death.
HotPort 7010(W) mesh node 11Electrical shock hazard warning! Make a plan to keep the installationpersonnel safe. Warning! Do not install Firetide products where possible contact withpower lines can be made. Antennas, poles, towers, guy wires, or cables can touch power lines. People can be injured or killed if they touch or hold any part of the equipment when it contacts electric lines. Make sure that equipment and personnel cannot directly or indirectly contact power lines. Warning! Do not open the cover:•Dangerous voltages inside.•No serviceable parts inside.•Refer to certified service personnel.Safe installation practices Best practice: Install HotPort 7010(W) mesh nodes on poles that are asufficient distance from power lines. The horizontal distance from a tower, pole or antenna to the nearest power line should be at least twice the total length of the pole/antenna combination. This distance ensures that the pole will not contact a power line if it falls during or after installation. •Select equipment locations that allow safe and simple installation.•Do not work alone.•Use approved non-conducting ladders, shoes, and other safety equipment.•Make sure all equipment is in good condition.•If a tower or pole begins falling, do not catch it.•If a wire or pole touches a power line, do not touch it.•Do not install antennas or towers on windy days.•Make sure all towers and poles are correctly grounded. •Make sure all electrical cables connected to antennas have lightning arrestors.A connection to earth ground and a lightning arrestor can prevent fire damage or personal injury in case of lightning, static build-up, or short circuit within the equipment connected to the antenna.•Use 10 AWG ground wire and corrosion-resistant connectors to connect the base of the antenna pole or tower directly to the building protective ground or to one or more approved grounding rods.•Refer to the National Electrical Code for grounding information.
HotPort 7010(W) mesh node 12Preparing a mesh node for installation It is easier to install all devices to one object, such as a pole, and then attach the pole assembly to the roof. If you attach the devices to a pole attached to the roof top, factors, such as weather, can make the installation more difficult and dangerous. Warning! Only use antennas that are rated for outdoor applications.Warning! Failure to comply with these installation instructions mightresult in severe personal injury including electrical shock or permanent damage to equipment. Warning! Make sure that all safety equipment is in good condition. Donot use broken or damaged tools or equipment. Always use safe work practices and obey all local and national guidance for earth ground requirements and electricity. Note: Collect all tools before you install the mesh nodes.Make sure that you have antennas rated for outdoor use. For informationabout antennas and how to select them, see the Firetide Antenna andAccessory Guide.Note: Install the antenna and any other wireless devices higher than the HotPortmesh node or access point. 1.To a pole that you can install at a permanent outdoor site, attach theseitems:a.Bracket for the mesh nodeb.Antenna bracketc.(Optional) Other devices2.Attach the antenna to the antenna bracket. Refer to the installationprocedures for the antenna.Warning! Max Operating TX Power allowed Power limits is as per FCC 15.407(a).
HotPort 7010(W) mesh node13Preparing earth ground Warning. A HotPort mesh node must be correctly connected to earthground. Failure to do so can result in equipment damage, injury, or death. The product warranty does not include damage from incorrect grounding. Obey all local building and electrical codes regarding antennas. If not available, refer to the National Electric Code (NEC). Earth grounding guidelines include: •If you attach a mesh node and antenna to a tower or pole, attach the base ofthe tower pole to the building’s ground or to one or more approvedgrounding rods with 10 AWG ground wire and corrosion-resistantconnectors.•Connect the grounding cable to rain gutters only if the rain gutter isconnected to earth ground.•Ground rods are copper-plated and 1.8 to 2.4 meters (6 to 8 feet) long.•Install all ground components in straight lines. If you must make a bend, donot make a sharp bend.•Earth-to-ground should be less than or equal to 10 ohms.•Some salt compounds are corrosive and can cause copper ground rods tocorrode.To prepare the soil for ground rods: 1.If the soil contains rocks or sand, insert the ground rods into the ground2.Pull out the ground rods.3.Put in an approved ground enhancement material into the holes where thegrounding rods go.4.Put in the ground rods.
HotPort 7010(W) mesh node14Note: Gather and take all tools and materials with you to the installation site. Warning! Do not install this product on a windy or rainy day.To install a mesh node and antenna assembly in a permanent outdoor location: 1.Safely lift and carefully put the assembly on the roof.2.Connecting to a MIMO antenna:-If your MIMO antenna has three RF connectors ( two 45 degree connectors and one 90 degree vertical connector), then only use the two 45 degree connectors. DO NOT use the vertical connector, and place a 50 ohm terminator on that connector. The neighbor antenna should also use the two 45 degree connectors, only.-If your one MIMO antenna has three connectors (two 45 degree connectors and one 90 degree connector, but your neighbor MIMO antennas has only tow connectors (two 90 degree connectors), then mount your MIMO antenna with the two connectors in a diamond pattern. The MIMO antenna with the the three connectors should maintain its mount in a square pattern.3.Attach the pole to which the mesh node and antenna are attached to a mast, tower, or roof.-Attach the cables that have integrated lightning arrestors, or attach the cables and install lightning arrestors.-Make drip loops with cables. -Connect earth ground. See “Preparing earth ground” on page 13.3.Make all connectors weatherproof. See “Weatherproof procedures” on page25.4.Attach all other cables including the AC power cable.5.Cover all unused connectors.6.(Optional) Use plastic tie wraps to keep cables organized.7.Verify that the mesh node works:-Ping the IP address-Use one or more mesh nodes-Do throughput tests with HotView Pro and record the results as abenchmark testInstalling a mesh node and antenna assembly The process to install a mesh node to a mast or tower is the same as a roof installation.
HotPort 7010(W) mesh node15Opening the mount bracket A HotPort mesh node comes with a two-piece mounting bracket. The nextpicture shows the bracket backplate that is attached to the mesh node. Two captive screws are on each side of this device.The next picture shows the bracket pieces and orientation to the mesh node. The mounting bracket has multiple holes and slots, so you can use bolts, straps,or other materials to attach the mesh node to a surface. Image A shows the side of the mount bracket on which the node hangs. Image B shows the back of the bracket where you thread straps or attach it to with the mount kit to a pole or other surface. Captive screws B
HotPort 7010(W) mesh node16The mount kit includes extra nuts and bolts. Required tools: #2 Phillips screwdriver To open the mount bracket so you can attach the mesh node to a wall or pole: 1.Connect the backplate bracket that is connected to the mesh node to the(two on each side).2.Use a Phillips screwdriver or your fingers to loosen the four captive screwsThe next procedures list the steps to attach the bracket and mesh node to different surfaces. Captive screws Rail Hooks Mesh node chassis to the mounting bracket on the pole.
HotPort 7010(W) mesh node17Attaching the mesh node to a wall Required materials: four screws or masonry anchors To attach a mesh node to a wall: 1.Use four screws or masonry anchors to attach the mount bracket securely tothe wall. Put the screws or anchors in the two holes near the top and the twoholes at the bottom of the bracket.2.Hang the mesh node hooks on the rail.The installation is correct if the node does not easily move from side to side, and the connectors are oriented to the ground. Note: You can add other straps or a sling to increase durability of the attachmentto the wall. Best practice: Use a spray to prevent corrosion on the bracket and mounthardware. Attaching a mesh node to a vertical pole Recommended tool: hex wrench (included) or small adjustable wrench To attach the mesh node to a vertical pole: 1.Put the two U-bolts through the holes in the gripper.2.On each U-bolt, put a washer, a lock washer, and a nut.Note: A pole with a small diameter usually requires a second nut to hold thebracket away from the U-bolt. The end of the U-bolt must be 12 to 15 mm (0.5 to 0.6 inch) beyond the second nut. Hex wrench U-bolt12 to 15 mm (0.6 inch) Nuts for standoff Gripper 3.Tighten the nuts by hand.4.Put on the second U-bolt and gripper. Use the bracket as a guide to correctlyspace the two U-bolts.5.Tighten the nuts with the hex wrench.
HotPort 7010(W) mesh node186.Use lock washers and nuts to secure the bracket to the U-bolts.Rails 7.Hang the mesh node with the hooks over the rail of the bracket.
HotPort 7010(W) mesh node19Hooks The installation is correct if the node does not easily move from side to side, and the connectors are oriented to the ground. Note: If you need to, add other straps or a sling to increase durability of theattachment to the pole. Best practice: Use a spray to prevent corrosion on the bracket and mounthardware. Attaching a mesh node to a horizontal pole Recommended tool: hex wrench (included) or small adjustable wrench To attach the mesh node to a horizontal pole: 1.Attach the two grippers and U-bolts to the pole. Use the bracket todetermine the correct space between the grippers.2.Use lock washers and nuts to secure the bracket to the U-bolts.3.Hang the mesh node with the hooks over the rail of the bracket.
HotPort 7010(W) mesh node20Hooks 4 .With the Phillips screwdriver tighten the four captive screws to secure themesh node to the bracket.The installation is correct if the mesh node does not easily move from side toside, and the connectors are oriented to the ground.Note: If you need to, add other straps or a sling to increase durability of theattachment to the pole.Best practice: Use a spray to prevent corrosion on the bracket and mounthardware.Attaching straps Y o u n e e d t o u s e s t r a p s w h e n y o u u s e p o l e s o f 5 c m ( 2 i n c h e s ) o r m o r e i n d i a m e t e r .You can also use straps for extra support and durability in corrosiveenvironments. Straps are not included in the box. To attach the mesh node to a pole with straps: 1 .Position the universal mounting bracket against the pole.2 .Wrap two straps around the pole and thread them through the slots locatednear the top and bottom of the bracket.3 .Secure the straps.4 .Hang the mesh node with the hooks over the rail of the bracket.Hooks 5 .With the Phillips screwdriver tighten the four captive screws to secure theenclosure to the bracket.
HotPort 7010(W) mesh node21The installation is correct if the node does not easily move from side to side, and the connectors are oriented to the ground. Note: If you need to, add other straps or a sling to increase durability of theattachment to the pole. Best practice: Use a spray to prevent corrosion on the bracket and mounthardware.
22Troubleshooting If a mesh node does not operate correctly, try these suggestions. If you recorded the performance of your network when you set it up, you have a benchmark against which you can compare future performance and you might be able to identify problem areas faster than if you try to diagnose a new problem. Cannot see a mesh node in HotView Pro If you cannot see one or more mesh nodes in HotView Pro, make sure that you set the extended range and multiple hop feature. The extended range feature is for applications where mesh nodes are 0.8 km (0.5 mile) or more apart. The multi-hop optimization feature decreases the possibility of hidden node interference. If you can see the head node but not other nodes, then you also might have a configuration problem. After multiple reboots a mesh node is missing If a mesh node reboots five times within 10 minutes, the mesh node loads the second saved firmware image. The previous firmware, if older or different from the firmware of the other mesh nodes in a mesh network, might not be recognized by the mesh and HotView Pro will not detect the mesh node. To prevent this behavior, always upgrade the firmware image on each mesh node two times, so both images are the same. Performance not as expected If the network performance is not as expected: •Identify reuse in your channel plan. If you have no channel reuse in thenetwork, do a spectrum analysis.•Check for self-interference. For example, the radios in a single device mightconnect.•Check the frequency plan and make sure that all the radios are configuredcorrectly.•Make sure that each node is connected to the correct devices and nodes.
23Troubleshooting •Determine the total throughput with an end to end test.•Determine the throughput of each link with tests.Resetting an outdoor mesh node to factory default settings You can reset a n outdoor mesh node with this procedure. The reset button i s beh ind the pressure relief valve.Caution! When a HotPort mesh node is reset, all configurationinformation is erased. For this procedure you need these items: •Paper clip, pen, or pencil•Adjustable wrench•Computer with HotView ProTo reset an outdoor mesh node: 1.Supply power to the mesh node.2.Remove the pressure relief valve and put it in a safe place. Use a wrench ifthe valve is too tight to remove by hand.Caution! Do not use pliers to remove the pressure relief valve becauseyou can break it. !! 3.Put the mesh node on its front panel.4.Press and hold the reset button with the paper clip until the status LEDblinks (about 20 seconds).The device reboots, and the LEDs indicate its operational status.5.Wait one minute, and then log in with HotView Pro.6.Configure the mesh node or apply a previously saved configuration file.7.Replace and tighten the screw that covers the reset button.8.With HotView Pro log into the mesh with the default user name and passwordand configure the mesh node.Power connection Attach the AC power cable to AC power connector on the HotPort. AC connector comes disassembled and will need to be assembled and then soldered to a cable length of the integrators choosing. 5 and 10 meter cables with connectors are avilable from Firetide.
24Connector pin and cable information This section lists information about the HotPort 7010(W) connector pins andcustom cables. For information about antenna cables and other custom cables, see the Firetide Antenna and Accessory Guide.HotPort 7010(W) AC power connectorThe next table lists the pins for the AC power connector. Pin number Meaning 1 Neutral 2 Line 3 Ground The next image shows the AC pin orientation on the device.
25Weatherproof procedures Cable connections become loose over time because of vibration. Loose connections let moisture contact and erode the interface to a connector. To prevent performance problems due to moisture damage, Firetide recommends that you use butyl mastic to make weatherproof all outdoor connections. Butyl mastic is a synthetic rubber sealant that you can use to make a connection weatherproof. It is slightly sticky and stays flexible; it bonds to itself to make a good seal. Butyl mastic and a layer of electrical tape keeps the cable assembly clean, dry, and easy to change in the future. Note: To make a strong watertight connection, keep a high level of tension in thebutyl mastic when you stretch it over the cable and connector. Tools and materials To make a weatherproof connection you need the following tools and materials: •#2 Phillips screwdriver•Pliers•Utility knife•Vinyl electrical tapeNote: Vinyl electrical tape between the cable assembly and the mastic tapemakes future changes easier than mastic tape put directly on the cable. Vinyl electrical tape as a cover over the mastic tape prevents the mastic from melting in hot weather. •Rubber splicing or mastic tape (also known as self-amalgamating, self- sealing, self-fusing, non-vulcanized tape)•Pencil or wooden dowel for small clearances•Cleaning supplies (if necessary)•Laptop running HotView softwareMaking weatherproof cable to node connections You need to make weatherproof two connections: •From the antenna cable to the lightning arrestor•From the lightning arrestor to the nodeTo make a weatherproof cable to node connection: 1.Gather the tools and materials to do the procedure.
Weatherproof procedures 26Mastic tape 2.Remove the sun shield from the mesh node.3.Ensure that the cable and connectors are clean. Clean off oil, water, grease,and dirt before you continue.4.Wrap a layer of electrical tape (sticky side out) over the arrestor to nodeconnector and wrap approximately 1 inch (2.5 cm) of cable. Overlap the tapeby 40% with each turn.5.Repeat for the antenna cable to arrestor connection.
27Weatherproof procedures Note: To make a watertight connection, keep tension in the butyl mastic whenyou stretch it over the cable and connector. 6.Tightly wrap a layer of mastic tape over the electrical tape. Make a 40%overlap on each turn. Start from the base of the unit to at least 1 inch (2.5cm) of the cable.7.Wra p a la y e r o f e l e c t r i c a l t a p e ( s m o o t h s id e o u t , s t i c k y si d e i n ) o ver th emastic tape.8.Wrap a second layer of electrical tape over the first layer of electrical tape.The lightning arrestor connections are ready for installation in an outdoorenvironment.
28 EIRP at 30 degree Elevation above Horizon due to Antenna gain EIRP at 30 degree Elevation above Horizon for 19 dBi antenna Peak radiation gain in the direction of Sky at elevation angle above 30 degree as measured from the Horizon for 7010(w) unit is less than 0.5dBi based upon provided 19dBi Antenna spec sheet. When installed the 5GHz antenna orientation will be vertically inverted to provide Omni directional Beam pattern towards the ground plane. Refer to Antenna Spec sheet for radiation beam pattern of 7010(w) unit. EIRP at 30 degree Elevation above Horizon • Maximum sum of conducted power in UNII-1 Band from all 4 antenna chain: 16.42dBm • Peak antenna gain above 30 degree elevation from Horizon as per antenna spec sheet: 19 - 18.5=0.5dBi • Peak EIRP above 30 degree elevation from Horizon: Maximum Conducted Power (dBm) + Peak Antenna Gain above 30 degree elevation from Horizon (dBi) = 16.4+0.5=16.9dBm • Margin from FCC 15.407 limit: 21dBm-16.9dBm=4.1dB EIRP at 30 degree Elevation above Horizon for 14 dBi antenna Peak radiation gain in the direction of Sky at elevation angle above 30 degree as measured from the Horizon for 7010(w) unit is less than -4dBi based upon provided 14dBi Antenna spec sheet. When installed the 5GHz antenna orientation will be vertically inverted to provide Omni directional Beam pattern towards the ground plane. Refer to Antenna Spec sheet for radiation beam pattern of 7010(w) unit. EIRP at 30 degree Elevation above Horizon • Maximum sum of conducted power in UNII-1 Band from all 4 antenna chain: 21.54dBm.
29 • Peak antenna gain above 30 degree elevation from Horizon as per antenna spec sheet: 14 - 18 = -4dBi • Peak EIRP above 30 degree elevation from Horizon: Maximum Conducted Power (dBm) + Peak Antenna Gain above 30 degree elevation from Horizon (dBi) = 21.54-4=17.54dBm • Margin from FCC 15.407 limit: 21dBm-17.54dBm=3.46dB EIRP at 30 degree Elevation above Horizon for 9 dBi antenna Peak radiation gain in the direction of Sky at elevation angle above 30 degree as measured from the Horizon for 7010(w) unit is less than -4dBi based upon provided 9dBi Antenna spec sheet. When installed the 5GHz antenna orientation will be vertically inverted to provide Omni directional Beam pattern towards the ground plane. Refer to Antenna Spec sheet for radiation beam pattern of 7010(w) unit. EIRP at 30 degree Elevation above Horizon • Maximum sum of conducted power in UNII-1 Band from all 4 antenna chain: 26.77dBm • Peak antenna gain above 30 degree elevation from Horizon as per antenna spec sheet: 9 - 15 = -6dBi • Peak EIRP above 30 degree elevation from Horizon: Maximum Conducted Power (dBm) + Peak Antenna Gain above 30 degree elevation from Horizon (dBi) = 26.77-6=20.77dBm • Margin from FCC 15.407 limit: 21dBm-20.77dBm=0.23dB

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