Firetide 4200-1 Hotpoint 4200 Access Point, FWB-102 and FWB-105 User Manual Part 4

Firetide Inc. Hotpoint 4200 Access Point, FWB-102 and FWB-105 Part 4

User Manual Part 4

36     HotPoint FWC 2050 & Access Point User Guide      February 2011UpgradeUpgrade FWC2050 FirmwareYou can install a new version of the FWC2050 software using the Firmware Upgrade page. You have a choice of three methods. You can use a local le, or FTP or TFTP to access a remote le.You can also set the upgrade to occur immediately, or at a scheduled time.Go to the Firetide Web site (www.Firetide.com) customer service downloads section to get new versions of the FWC2050 software. Includes AP rmware.IMPORTANT! Once you click Upload do NOT interrupt the process of sending the software to the FWC2050 and restarting the FWC2050.
Firetide - Reliable Connectivity Anywhere 37 February 2011Backup/RestoreBackup:  Allows you to save the settings of the FWC2050 to a le.Restore:  Congures the FWC2050 to the settings previously saved.Reboot/ResetBoth Controllers and Access Points can be rebooted or reset to factory parameters.Remote ManagementSession TimeoutYou can specify a time period for automatic disconnect if the management connection remains idle.
38     HotPoint FWC 2050 & Access Point User Guide      February 2011Logs & AlertsNumerous Log Types are available.System Alerts LogShows logged events. The results can be ltered.RF Events LogShows logged RF events.
Firetide - Reliable Connectivity Anywhere 39 February 2011Load BalancingShows occurrences of load balancing among APs.Rate Limit EventsShows occurrences of rate-limit events on clients using excess bandwidth.
40     HotPoint FWC 2050 & Access Point User Guide      February 2011Saving LogsLogs from individual APs and the FWC2050 Controller can be saved.AP LogsSelect an AP to save a log of events associated with it. You will be prompted to enter a le name and select a location.System LogsYou will be prompted to enter a le name and select a location.
Firetide - Reliable Connectivity Anywhere 41 February 2011Planning CoverageThe FWC2050 can analyze coverage of your access points. Select a group of access points and use the sliders to specify the minimum acceptable coverage qualityThe analysis will tell you how many additional access points you need to provide hte specied coverage. It will also show you a map of suggested locations. In some cases, coverage gaps can be xed by moving access points.
42     HotPoint FWC 2050 & Access Point User Guide      February 2011Model Use4100 Indoor, Worldwide, 2.4/4.9/5 GHz4200 Outdoor, Worldwide, 2.4/4.9/5 GHz5100 Indoor, Worldwide. Radio 1: 2.4, Radio 2: 5 GHz5200 Outdoor, Worldwide, Radio 1: 2.4, Radio 2: 5 GHzBands  Frequency (GHz) Restrictions802.11a802.11n (5100/5200 only)5.15-5.255.25-5.355.725-5.825Indoor use only4.9-5.0904.94-4.990Japan onlyUS Public Safety5.470-5.725 ETSI 301.893, U-NII802.11b/g802.11n (5100/5200 only)2.412-2.484Bands (GHz) Max TX Power802.11a 5.725-5.825 UNII-3802.11n (5100/5200 only)  5.470-5.735 UNII  5.25-5.36 UNII-2  5.15-5.25 UNII-120 dBm20 dBm20 dBm17 dBm802.11b 20 dBm802.11g802.11n (5100/5200 only)20 dBm20 dBmSupported Data Rates & Standards• 802.11a 6/9/12/18/24/36/48/54Mbps • 802.11a Capable of switching to 1⁄4 and 1⁄2 rates for 4.940 – 4.990 GHz Public Safety Band • 802.11b 1/2/5.5/11Mbps • 802.11g 6/9/12/18/24/36/48/54Mbps • 802.11n (5100/5200 only) 6.5/13/19.5/26/65/130 (20MHz LGB) 7.2/14.4/21.7/28.9/72.2/144 (20MHz SGB)   13.5/27/40.5/54/135/270 (40MHz LGB) 15/30/45/60/150/300 (40MHz SGB)• Network Standards:  IEEE 802.11a/b/d/g/e/f/h/i/n • Dynamic Frequency Selection (DFS) capable in conjunction with Firetide Software application  (5100/5200 only)• Security: WPA; 64/128/256 w/TKIP, AESAppendix A  Access Point SpecicationsCommon Specications   Environmental• Humidity (non-condensing): 10% to 90%• Storage humidity (non-condensing): 5% to 95%• Maximum altitude 15,000 feet (4600 meters)Networking• Up to 16 SSIDs (8 groups, 8 proles) per HotPoint • Up to 16 independent VLANs Security, Authentication and Encryption• 802.11i, WPA2• 40-bit, 104-bit WEP keys• 802.1x, RADIUS authentication• SSID suppression• MAC-address access controlManagement and Conguration• Integrated mesh and access management • Multiple user interface options:• Centralized management via HotView Pro • Built-in web-based management • Command line interface (CLI)• Remote rmware upgrade • Auto AP discovery • Physical AP groupingHot Spot Services• Virtual AP grouping • User-based rate limiting• Intercell/intracell blocking • Captive portal management • Walled garden • Client-based policy managementClient Access Features• Up to 128 concurrent users simultaneously per HotPoint• L2 Fast Roam and L3 seamless mobility with controller• Fast handoff enabled • 802.11e (WMM) (Quality of Service) • Auto conguration and image downloadWarranty• Hardware: one year limited warranty • Software: 90 days limited warranty
Firetide - Reliable Connectivity Anywhere 43 February 20114000 Series Common SpecicationBands (GHz) Max TX Power802.11a, 5.725-5.825 UNII-35.470-5.735 UNII5.25-5.36 M UNII-25.15-5.25 UNII-126dBm/6-24Mbps26dBm/36Mbps24dBm/48Mbps23dBm/54Mbps 23 dBm/6-54 Mbps23 dBm/6-54 Mbps17 dBm/6-54 Mbps802.11b 24 dBm/all rates802.11g 26dBm/6-24Mbps26dBm/36Mbps25dBm/48Mbps24dBm/54MbpsModel 4100 Indoor Unit SpecicationsEnclosure• Plastic enclosure.•  Two RP-SMA antennas, 1 pair of 5 dBi 2.4 GHz omnis. •  One DC power connector.•  One RJ-45 Ethernet connector, CSMA/CD 10/100 autosense.•  System indicator LEDs: power, status.•  Weight: 10 oz. (270 g).•  Dimensions: 6” x 4.75” x 1” (150 x 120 x 25 mm).Power• DC Input: 11-16 VDC, 0.7 A at 12 VDC. •  AC power adapter: 100-240 VAC, 50/60 Hz input; 12 VDC, 1.5A rated output.Environmental• Operating temperature: 0º C to +60ºC.•  Storage temperature: -40º C to +70º C.Model 4200 Outdoor Unit SpecicationsEnclosure• Cast aluminum NEMA-4X/IP66 enclosure.•  One built-in antenna, one N-type antenna connector for option-al antenna. •  One Ethernet, CSMA/CD 10/100 autosense, 802.3af PoE•  System indicator LEDs (power, status, align).•  Weight: 2 lbs (0.9 Kg) without bracket.•  Dimensions: 7.8” x 8.3” x 2.4” (195 x 210 x 60 mm).•  Bracket for pole and wall mounting.•  One weatherized Ethernet cable with watertight RJ-45 coupling.Power• Unit power is via 802.3af Power-over-Ethernet.•  PoE PSE module: AC Input 90-240 VAC, 50-60 Hz, 0.15A. •  Unit power dissipation < 9W.Environmental• Operating temperature: -40º C to +60ºC.•  Storage temperature: -40º C to +70º C.5000 Series Common SpecicationsBands (GHz) Max TX Power802.11a 5.725-5.825 UNII-3802.11n   5.470-5.735 UNII  5.25-5.36 UNII-2  5.15-5.25 UNII-120 dBm20 dBm20 dBm17 dBm802.11b 20 dBm802.11g802.11n20 dBm20 dBmModel 5100 Indoor Unit SpecicationsNetwork Ports• 10/100/1000 Mbps Ethernet port• PoE PD on Port 1• IEEE 802.3, 802.3u compliant• CSMA/CD 10/100/1000 autosenseEnclosure• Plenum-rated metal enclosure• Six RP-SMA antenna connectors  • One DC power connector, 12 VDC ±15%, 3 A• One Ethernet connector• Weight: 0.9 lbs (.4 Kg)• Dimensions: 7.3” x 6.8” x 1.4” (182 x 170 x 35 mm)Environmental Specications• Operating temperature: 0º C to +60ºC• Storage temperature: -20º C to +70º CIncluded Accessories• AC power adapter• 3 2.4 GHz, 3 4.9-5.8 GHz 3 dBi indoor omni staging antennasModel 5200 Outdoor Unit SpecicationsNetwork Port• One 10/100/1000 Mbps Ethernet with weatherproof connector• IEEE 802.3, 802.3u compliant• CSMA/CD 10/100/1000 autosenseEnclosure• Cast aluminum NEMA-4X/IP66 enclosure• Six N-type antenna connectors  • Weatherproof 48VDC power connector• Weight: 3.75 lbs (1.7 Kg) with bracket• Dimensions: 8.2” x 8.6” x 2” (205 x 214 x 100 mm)Environmental Specications• Operating temperature: -40º C to +60ºC• Storage temperature: -40º C to +85º CIncluded Accessories• Bracket for pole and wall mounting• AC power adapter• 3 2.4 GHz, 3 4.9-5.8 GHz 3 dBi indoor omni staging antennas
44     HotPoint FWC 2050 & Access Point User Guide      February 2011Appendix B  FWC2050 SpecicationsPhysical Specications • Four GigE 10/100/1000 Mbps Ethernet ports with LEDs • IEEE 802.3, 802.3u compliant • CSMA/CD 10/100 autosenseNetwork Ports Enclosure • LEDs (power, 2.4 GHz, 5 GHz) • Reset button (recessed) • Weight: 2 lb 14 oz (1.3 kg) • Dimensions 9.4” X 5.9” X 1.6”Power • DC Input: 12 VDC, 2.5 A • Port 1: IEEE 802.3at compliant PoE • External power supply: 100–240 VAC, 50/60 HzEnvironment Specications • Operating temperature: 0°C to +60°C • Storage temperature: -20°C to +70°C • Humidity (non-condensing): 10% to 90% • Storage humidity (non-condensing): 5% to 95% • Maximum altitude 15,000 feet (4600 meters)Included Accessories • AC power adapter with cord (non-North America power cord is separate orderable item)• Bracket for Rack MountingAppendix C  Reset Procedure Firetide Access Points may be reset to factory parameters. This is useful when returning a unit from eld service or in recovering a unit you cannot communicate with. To reset a unit, apply power and wait for the unit to fully boot. This takes 60 to 90 seconds. Use a paperclip to press and hold the reset button for 15 seconds. Wait for the units to reboot before removing power. For outdoor units, remove the small cover from the reset switch and activate the reset button.
Firetide - Reliable Connectivity Anywhere 45 February 2011Appendix D  Regulatory NoticesFCC Part 15 NoteThese devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. FCC Class A NoticeThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radi-ate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.FCC Radiation ExposureTo ensure compliance with the FCC’s RF exposure limits, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm for models 4100 and 5100, 40 cm for model 5200, and 120 cm for model 4200, from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. Installers and users must follow these installation instructions. ModicationsAny modications made to this device that are not approved by Firetide, Inc. may void the authority granted to the user by the FCC to operate this equipment. InstallationAntenna(s) for the Model 5200 outdoor unit must be installed by a qualied professional. Operation of the unit with non- approved antennas is a violation of U.S. FCC Rules, Part 15.203(c), Code of Federal Regulations, Title 47. Canadian Compliance StatementThis Class A Digital apparatus meets all the requirements of the Cana-dian Interference-Causing Equipment Regulations.Cet appareil numerique de la classe A respecte les exigences du Reglement sur le material broilleur du Canada.The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.L’artice pour l’opération dans la bande 5150-5250 MHz est seulement pour l’utilisation en salle pour réduire le potentiel pour l’interférence malfai-sante au radiotéléphone de co-canal les systèmes satellites.The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the EIRP limit.l’augmentation d’antenne maximum permise pour les artices dans les bandes 5250-5350 MHz et 5470-5725 MHz se pliera à la limite d’e.i.r.p.The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the EIRP limit specied for point-to-point and non point-to-point operation as appropriate.l’augmentation d’antenne maximum permise pour les artices dans la bande 5725-5825 MHz se pliera aux limites d’e.i.r.p. spéciées pour le point-à-point et non l’opération de point-à-point comme appropriées.Firetide  5100  and  5200  devices  are  certied  to  the  requirements  of RSS-210 for 2.4 GHz spread spectrum devices. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada ofce.Dispositifs Firetide 5100 et 5200 sont certiés selon les exigences du CNR-210 pour les périphériques 2,4 GHz à étalement de spectre. L’utilisation de ce dispositif dans un système d’exploitation, partiellement ou complète-ment à l’extérieur peut obliger l’utilisateur à obtenir une licence pour le système en fonction de la réglementation canadienne. Pour de plus amples renseignements, communiquez avec votre bureau d’Industrie Canada. NCC Statement一、經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。二、低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。     前項合法通信,指依電信法規定作業之無線電通信。    低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設 備之干擾。
46     HotPoint FWC 2050 & Access Point User Guide      February 2011Appendix E  Limited End User Product WarrantyPursuant  to  all  provisions  described  herein,  Firetide  hardware products and  Firetide antennas  are warranted for  one (1)  year from the date of purchase against defects in the build materi-als and workmanship. Firetide does not warrant that  the Prod-ucts will meet any requirements or specications of any End User Customer.  This  warranty  applies to  the entire Firetide  product, including the AC power adapter.Pursuant  to  all  provisions  described  herein,  Firetide  software products are warranted for ninety (90) days from the date of pur-chase against defects in  the build  materials  and workmanship. Firetide also warrants that the Software will materially conform to the documentation supplied by Firetide with the Software. In the event that  the Software fails to  materially  conform to  the documentation and an authorized Firetide reseller is notied in writing  of  such  failure  within  the  warranty  period,  Firetide  or its reseller shall use commercially reasonable efforts to promptly correct the nonconformity. Firetide does not warrant that the use of the Software will be uninterrupted or error free. The above  warranties  are void  if  the  alleged defect  cannot be veried by Firetide or if, as determined by Firetide, the product failure was due to tampering, abuse, misuse, accident, shipping, handling, or storage; or if the product has been installed, used, or  maintained  in  a  manner  not  described  in  the  product  user manual; or if the product has been altered in any way; or if prod-uct serialization has been altered. Any attempt to disassemble or repair the product by anyone other than Firetide immediately voids this warranty.This warranty applies only to the original End User purchaser of the product and may not be transferred to any other individual or entity.The foregoing are the exclusive warranties applicable to the product including the software, and the exclusive remedy for defects in the product. Firetide disclaims  all  other warran-ties,  whether  express,  implied,  statutory  or  otherwise,  in-cluding but not limited to implied warranties of merchant-ability, non-infringement or tness for a particular purpose. Some laws do not allow the exclusion of implied warranties so to that extent this limitation may not apply to you.In no event will Firetide be liable for any special, incidental, con-sequential, punitive or indirect damages whatsoever (including, without limitation, damages for loss of prots, business interrup-tion, loss of information, or other pecuniary loss) arising out of the use or inability to use the product or the performance, inter-ruption or failure of the product, irrespective of the cause of ac-tion, even if Firetide has been advised of the possibility of such damages. Firetide’s cumulative liability for all claims arising out of or in connection with this warranty will not exceed the amount paid by the original End User purchaser to purchase the product. The amounts payable for the product are based in part on these limitations and these limitations shall apply notwithstanding the failure of essential purpose of any remedy. Some jurisdictions do not allow the exclusion or limitation of incidental or consequen-tial damages, so to that extent the above limitations or exclu-sions may not apply to you.By using the product the original End User purchaser agrees to and is bound by these terms and conditions.In  the  event  that  a  product  fails  to  meet  this  warranty  and Firetide’s authorized reseller is notied in writing of such failure within the warranty period, Firetide shall, at its own discretion, either repair the product or replace it with the same or a func-tionally-equivalent product free of charge. Replacement products may contain refurbished materials in whole or in part. Firetide will honor this warranty provided the product is returned through an  authorized Firetide  reseller or  dealer  with  shipping charges prepaid,  along  with  a  proof  of  purchase  describing  the  origi-nal purchase date and product serial numbers if applicable. The authorized  reseller  must  acquire  a  Return  Materials  Authoriza-tion (RMA) number from Firetide prior to returning any product. Firetide does not accept shipments of defective products without shipping charges prepaid.Please contact your Firetide dealer for instructions on returning defective or damaged products for repair or replacement. Do not return products to Firetide, Inc. Please keep all original packag-ing materials in the event they are needed to return the product for servicing.
Firetide, Inc.140 Knowles AvenueLos Gatos, CA 95032 USACopyright Notice: ©2010 Firetide, Inc. All rights reserved. Trade-marks: Firetide, the Firetide logo, Instant Mesh Networks, Hot-Port, HotPoint, and HotClient are trademarks of Firetide, Inc. All other trademarks are the property of their respective owners.

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