EnGenius Technologies EDS1130 Intelligent IP-Camera User Manual 2 of 2

EnGenius Technologies Intelligent IP-Camera Users Manual 2 of 2

Contents

Users Manual (2 of 2).pdf

Chapter 6 Camera Connecting to EnGenius Gateway/Router
120Chapter6  |  Camera Connecting to EnGenius Gateway/Router Smart Recording is an intelligent camera management technology that allows EnGenius users to manage cameras collectively with ease. EnGenius bundles cameras with IoT gateway and Intelligent Router series that provides a single entrance for integrated management. Traditionally, if you have multiple cameras installed you will need to go through the tedious congurations on each of the camera. The benets of Smart Recording are as follows:Integrated StorageEasy and Integrated Accessmanage each camera individuallyunied management with Smart Recording
121Chapter6  |  Camera Connecting to EnGenius Gateway/RouterEasy Remote Access over InternetTraditionally, you cannot get access to your Camera over the Internet without some manual conguration known as Port Forwarding because your camera is installed under a local network. Smart Recording technology takes care all the complicated setup and leave you with ease of control. That is, you will be able to access any of the cameras in your home by providing their DDNS names on EnViewer mobile app or web browser if you are using PC/Laptop.EnGenius Smart Recordingmanual conguration
122Chapter6  |  Camera Connecting to EnGenius Gateway/RouterEnable Gateway/Router Storage FunctionThe best thing about Smart Recording is that you can make use of the EnGenius Network Storage function. You should attach an external USB storage device (portable hard-disk or USB ash drive) to your gateway/router. Enter the Username and Password of your gateway/router and click Login.If you have not yet enable Network Storage Samba Server on your gateway/router, choose USB Port → File Sharing. Skip this step if Samba is already enabled. Then, Enable Samba Service and click on Apply to activate the function.
123Chapter6  |  Camera Connecting to EnGenius Gateway/RouterOn your gateway’s/router’s Main Menu, Click EnViewer → IP Camera under Cloud Services to access the connected cameras. Depending on the rmware version of the device, the page may be found on System → IP Camera under Device Management.You should be see all your cameras listed on the IP Camera Client Table. If not, click Refresh button to scan the network again. Please be noted that only EnGenius Cameras will be listed on the table.Note: Only EnGenius Cameras can be managed collectively by EnGenius Gateway/Router. For other vendor’s cameras, you still have to congure them one by one manually.Connect: You can get access to the selected camera’s  User Interface Management page.Add Prole: Add the selected camera to a prole (please refer to next section for more detail on Prole)
124Chapter6  |  Camera Connecting to EnGenius Gateway/RouterCamera Prole  A Prole is an entry that represents the added camera. You must add the camera to a prole so that the gateway/router has the privilege to congure your camera and link them together.Add Prole  This example shows 4 connecting cameras on the gateway/router. We have chosen to add two cameras (Lobby and Entrance) for demonstration purpose. Click on Add Prole button to add the chosen camera.
125Chapter6  |  Camera Connecting to EnGenius Gateway/RouterIP Camera Name: Lobby (use meaningful name for better identication)Schedule Recording: Enable/Disable this type of recordingMotion Recording: Enable/Disable this type of recordingFolder Name: The name of the folder where the media les of this camera will be stored on the gateway/router storage.Storage Size: put 0 if storage is unlimited. Overwrite: Enable/Disable over-writing the old les when there’s no space for storing the new lesClick Apply when the prole settings is done.
126Chapter6  |  Camera Connecting to EnGenius Gateway/RouterThe added cameras will be listed as shown below.You can Edit or Delete prole by selecting the prole and click on the buttons below.Edit: Select the camera prole and then click Edit button to make the changes.Delete Selected: Select the camera prole and then click Delete Selected button to delete the prole.Delete All: Click Delete All to delete all the proles.
127Chapter6  |  Camera Connecting to EnGenius Gateway/RouterFine Tune Camera Conguration set by the Gateway/Router  This section provides extra information on what actually happened to your camera’s setting after you added it to the Prole on the gateway/router. It is helpful for you to go through the automatically congured camera settings and make proper changes when necessary.Click on Connect button to open the chosen camera’s login page.
128Chapter6  |  Camera Connecting to EnGenius Gateway/RouterCamera Storage SettingThen go to Event Server → Network Storage section.As you can see shown below, the camera storage is automatically congured for you. These settings enables your camera to store media les on the external storage attached to your gateway/router. Each camera will be given different Path so that you can search for the associated les easily. In the previous example, we have named the camera prole as Entrance; therefore, the Path given to this camera is /sda1/IP_Camera/Entrace. Please do not change the settings because it only works if the setting matches the connected gateway/router.
129Chapter6  |  Camera Connecting to EnGenius Gateway/RouterCamera Event/Alarm SettingThe gateway/router congured the camera with default Event Action Type: Record. You can make necessary changes if necessary. For instance, you may want to change Record to Snapshot if static pictures are preferable in your application.
130Chapter6  |  Camera Connecting to EnGenius Gateway/RouterCamera Motion Detection Setting  In the previous section, the Entrance prole is congured with Motion Detection enabled. Therefore, the gateway/router congured the camera with a full screen motion detection window. You may adjust the motion detection window if necessary.
131Chapter6  |  Camera Connecting to EnGenius Gateway/RouterAccess the Media les on the Gateway/RouterUsing web browser Please refer to EnGenius Gateway/Router user’s manual for more detail on the EnShare Storage feature.You can click on   to access the storage.Choose Admin and click Start to access.
132Chapter6  |  Camera Connecting to EnGenius Gateway/RouterIn the previous example, the Entrance camera prole denes the path /sda1/IP_Camera/Entrance/The media les will be stored as shown below.Choose the storage device to access the le. Click the target le to check the video download or right click to download the le from network storage.
133Chapter6  |  Camera Connecting to EnGenius Gateway/RouterUsing Windows File ExplorerOnce enabled Samba on the EnGenius gateway/router, you should nd the device under Network in your File Explorer as shown. Double click on ENGENIUS to get access to the storage space. Upon security prompt, enter the gateway’s/router’s username and password to continue.You can access the media les located under \\ENGENIUS\sda1\IP_Camera\Entrance
Chapter 7 Camera Connecting  to Other Router
135Chapter7  |  Camera Connecting to Other Router  Normally, you do not need to make any changes to your router setting to be able to use the camera. However, in case if you experience issues in connecting the camera, you should probably check for the following settings. UPnP, UPnP Traversal and Firewall.UPnP and UPnP Traversal:  Universal Plug and Play (UPnP) allows the other device to detect the presence of the camera so that communication become possible. Please ensure that your router supports UPnP Traversal and has it enabled. Most of the modern wireless router today supports this feature. You should enable UPnP if you wish your camera to be recognized by the home router. If you can’t nd the related settings, they are most likely enabled by default. UPnP Traversal makes camera remote access over the Internet possible using camera DDNS name.Firewall:  By default, the rewall function of the router is not congured to lter out specic trafc. However, in case if you have trouble accessing the camera view, it’s likely that the trafc has been blocked by the rewall on your router. You may want to double check whether you have blocked the service ports. Check the camera setting System → Service Port. Make sure you do not block the following ports: 80, 50000, 554, 50045, 9091 and 50075.
Chapter 8 EnViewer APP
137Chapter8  |  EnViewer APP EnViewer is an APP that runs on the mobile devices such as mobile phones or tablets. This application enables you to view and control the camera and provides basic control on the camera at real time. You will be required to have a mobile device to go through the features in this chapter.
138Chapter8  |  EnViewer APPInstall EnViewerDownload the EnViewer APP by scanning the QR code shown on the management page using your mobile phone. Both Android and iOS version are supported, please scan the corresponding QR code to download and install the APP. Also, you can search “EnViewer by EnGenius” in App Store (for iPhone and iPad) or Google Play (for Android-based phone and tablets) for download. Start the EnViewer. You will be guided to Wizard for the rst time using this APP.Welcome for using EnViewer.  Note: You need to have your camera installed and congured in your home work to be able to use EnViewer.You need to have your mobile device connected to the same gateway/router that your camera is connected with through Wi-Fi.
139Chapter8  |  EnViewer APPEnViewer WizardThe Wizard will take you through the initial settings quickly. Press Next to proceed.              There are two ways to add new camera to EnViewer: QR Code and AUTO SEARCH.
140Chapter8  |  EnViewer APPQR Code  EnViewer will turn your mobile device camera into QR code reader. When the QR code reader is on, please aim your mobile device towards the QR code label inside the packaging as shown below. EnViewer will read QR code and identify your camera in a few seconds. You can also load the QR code image le stored on your phone for identication by pressing Read from Photo Album button.
141Chapter8  |  EnViewer APPAuto SearchThrough Auto Search, EnViewer scans the local network for cameras. Click Next to start searching.Please wait while EnViewer scans the network. In case if none were found, you can press Try Again to re-scan. Now, you have added a new camera to EnViewer. Please refer to the following sections on how to use EnViewer.Cameras connected to the home gateway/router will be displayed on the list. Tick the one you want to add by pressing the button in front of their names. Then, press Save to complete the add process. If you did not nd the camera you intend to add, you can press Refresh to try again.
142Chapter8  |  EnViewer APPEnViewer InterfaceAdd new Camera / Router or Enter Wizard ModeSearch existing cameraView the selected cameraSwitch to router listLive View listGroup View listPlay BackCamera SettingAbout ConnectedDisconnected
143Chapter8  |  EnViewer APPThere are two types of view: Live View and Group View.Live View monitors a single selected camera.Group View monitors multiple grouped cameras simultaneously.Which type of view is best for your application?+ If you only have one camera connected to your gateway/router, Live View is your best choice.+ If you have multiple cameras connected to your router, Group View enables you to view multiple cameras at once if you grouped them. + You can still choose to use Live View if you have several cameras connected to your gateway/router.
144Chapter8  |  EnViewer APPLive ViewTap on Live View on the panel. You can switch between Router List and Camera List by tapping on the tab on the sides shown.To view the camera, please switch to Camera List.On the list, please tap on the camera name that you would to like view.You are now viewing at real time. The control panel located at the bottom of the screen allows you to perform basic operation on the camera.Change to Camera List  Change to Router List   Lobb..
145Chapter8  |  EnViewer APPCamera Control PanelWhen turned on, you will be able to hear the sounds from the video.Click on Resolution to change the view resolution.When turned on, you will be able to speak to the phone, the voice will be played through the camera. The sound can only be played if a speaker is connected to the camera on audio out port.Tap on the icon to start recording the video at real time. Click on the icon again to stop recording. A red-dot “   ” will appear on the screen when recording. Takes a snapshot at real time.
146Chapter8  |  EnViewer APPAdding new Camera  You should have added your camera through the Wizard when you start the EnViewer. You can add another camera simply by calling the Wizard again. Tap on the “   “ icon. On the Add menu, select Start Wizard. Please refer to EnViewer Wizard for conguration detail.You can manually enter the camera information or scan the camera QR code.Click on Add CamScan the Camera QR code Click Yes to conrm adding the camera.-Lobby
147Chapter8  |  EnViewer APPEdit CameraRemove CameraTap on the “   “  icon of the camera you would like to modify.Tap on Done to save the changes.Click on Edit to enter edit mode Done   DeleteSelect the camera and click Delete. Answer OK to conrm the deletion
148Chapter8  |  EnViewer APPWhy Adding Routers  If you are monitoring 2 sites at two different locations say, home and store, you will need one router at each site. That is, you will have two routers. Under each router, you may have multiple cameras and it becomes difcult for you to manage many cameras under different domains. Adding routers allows you to manage these cameras of different domains easily. In such scenario, you need to add each router to EnViewer and let EnViewer to discover all the cameras under each router site. After adding routers, the cameras will be grouped by its connecting router when you perform camera search and live view. You can also add cameras of different under different router into the same group view.HomeKitchenStore
149Chapter8  |  EnViewer APPAdding new RouterYou may manage multiple routers on your EnViewer. Also, each Router can have multiple cameras under it.Tap on the “   ”  icon. On the Add menu, select Router to proceed.Assign a router name; in this example, we call it demo.On the settings page, enter router’s information as in the example shown below.Click Done when nished.demoadminrouter.engeniusddns.com******Router NameUser NameRouter DDNS NamePassword
150Chapter8  |  EnViewer APP demo demoEdit RouterRemove RouterTap on the “   “  icon of the router you would like to modify.Tap on Done to save the changes.Click on Edit to enter edit mode Done   DeleteSelect the camera and click Delete. demoadminrouter.engeniusddns.com****** demoAnswer OK to conrm the deletionRouterRouter
151Chapter8  |  EnViewer APPGroup ViewEnViewer supports Group View, which allows you to monitor multiple cameras at the same time.Group View is useful when you have multiple cameras. You can monitor them simultaneously and magnify the view by simply selecting one of them on the screen. To use the group view, you need to add a new Group rst. You can view 4 cameras on the screen on a single page. If you have more than 4 cameras, you can swipe the screen left and right to ip the pages.  MyGroup MyGroup  MyGroup
152Chapter8  |  EnViewer APPAdd new GroupEnter the group name and then click on “   ”  icon to add camera to this group. Note: You may add cameras of different sites (routers) into the same group.All the cameras will be shown on the Camera list, tick the camera name to add into the group and click Done to add the camera.When all cameras are added into the group click on Done to nish.MyGroup
153Chapter8  |  EnViewer APPEdit GroupRemove GroupClick Done to save the changes.Answer OK to conrm the deletionMyGroupMyGroupTap on the “   “  icon of the group you would like to modify the prole. MyGroup Edit ViewClick on Edit to enter edit mode.Select the camera and click Remove.MyGroup Done   DeleteGroupGroup
154Chapter8  |  EnViewer APPUsing Group viewMyGroupTap on the group name to view its associated cameras. Double-Tap on the camera to magnify the view. MyGroupThe camera control panel works the same as in Live View. Please refer to the Camera Control Panel section for detail.  MyGroup
155Chapter8  |  EnViewer APPSearch Local CameraClick on ”   “ to search existing camera if not found on the list.The search process may take a while, please wait patiently.If you have several routers, your cameras will be grouped under each router which they belong to.HomeKitchenStore
156Chapter8  |  EnViewer APPUsing Play BackChoose the Storage you would like to search for playback les. It depends on where you store your media les for schedule recording or alarm media les. Choose either one to proceed to next screen. Choose SD Card if you have the les stored locally on the camera SD card or EnGenius Storage if applicable.Note: Ensure that you have added a router to use playback from EnGenius Storage. You will be guided to a camera list. Here, you need to choose the camera that you want to retrieve the playback les from. Tap on the camera name to proceed to the next step.First, choose the Date and Time for playback.Then, choose the FILE TYPE (Video Event, Video Schedule or Snapshot) by tapping on the icon.EnViewer will start searching for the associated media les that fall within the time range.12
157Chapter8  |  EnViewer APPSettingsUnder Recording Settings, you may turn ON or OFF:Recording by Event : Motion Detection / Audio DetectionRecording by Schedule Tap on Settings and then choose the camera you would like to congure.On the Settings Menu, choose the item you would like to congure. The supported settings types are: General ,Recording ,Notication.Under Audio Settings, you may turn ON or OFF:Audio Microphone Audio SpeakerThe settings will be applied automatically to your camera.The settings will be applied automatically to your camera.Audio Recording
158Chapter8  |  EnViewer APPOn your camera setting User Management → Push Message Mobile List, you can nd out what device has been registered.Note1: Alarm message will be sent to your mobile device ONLY if you have congured your camera with at least one of the event types: motion detection or audio detection. Note2: A mobile device can only register itself to the service. That is, if you need both your tablet and mobile phone be notied about the alarms, each device must have EnViewer installed and registered for notication individually. As long as your EnViewer AP is running the alarm messages can be received even if the devices operate in idle mode. NoticationNotication is a feature that sends message to your mobile devices when your camera detected predened events (alarms). You can register your mobile device by entering a name and turn set Push Message “ON”. EnViewer will registered your device immediately.
159Chapter8  |  EnViewer APPThe alarm message may appear differently on various platforms. The following example shows the alarm message on an iphone. The messages appeared on top of the screen. Since the events may occur in series; therefore, it is normal that you got several messages for a single event.Upon receiving the alarm, you can choose to view the camera in Live or Playback the recorded media les.Note: You need to keep EnViewer stay in the device memory so that alarm can be received by your phone upon event occurrence. The alarm message below shows an example of an alarm event.By sliding down the message row on the top, the details will appear similar to the following.Tap on one of them to open the message.Note: The Device Name shown could be changed on Chapter 5- Network - UPnP.
160Chapter8  |  EnViewer APPAboutThe About page provide some helpful hints about EnViewer. Check out the FAQs for some common questions.
Chapter 9 Application Guide
162Chapter9  |  Application Guide  This chapter demonstrates some common applications using EnGenius Camera. The examples assume that the camera is already connected to a gateway/router that has Internet accessibility. Note: Please ensure that your gateway/router supports UPnP Traversal and has it enabled. Most of the modern wireless gateway/router today supports this feature. If you can’t nd the related settings, they are most likely enabled by default. UPnP Traversal makes camera remote access over the Internet possible using camera DDNS name (ooooooo.engeniusddns.com).WAN EthernetModemGateway/RouterWireless SetupWired Setup
163Chapter9  |  Application GuideExample1 : Baby Monitoring  The application concept diagram shows a camera monitoring the baby room. The parents can locally and remotely view the camera in real time. Please follow the instructions below for detail setup. The camera is congured with video detection on so that the mother can be alarmed when the baby cries.at WorkHomebaby roomliving roomofficereal time monitoring locally and remotelyrouter192.168.0.1192.168.0.100OOOOOO.engeniusddns.com
164Chapter9  |  Application GuideStep 1: Disable Schedule RecordingPlease Disable Schedule Recording so that Event Recording can be congured.
165Chapter9  |  Application GuideStep 2: Congure Event/AlarmEvent Management → Event/Alarm set event and alarm settings to Enable and click Apply.
166Chapter9  |  Application GuideStep 3: Congure Audio DetectionEvent Management → Audio Detection enable auto detection. Make changes to the settings and click Apply.Step 4: Setting EnViewer NoticationSet Push Message ON and enter the device name.
167Chapter9  |  Application GuideExample 2: Remote Surveillance and Motion Detection  The application concept diagram shows a camera monitoring the living room and entrance of their home. The couple wants to remotely monitor their home and needs to be alarmed when motion (intrusion) or sound is detected.on VacationHomerouter192.168.0.1192.168.0.100OOOOOO.engeniusddns.commotion detection and audio detection
168Chapter9  |  Application GuideStep 1: Disable Schedule RecordingMake sure that the Schedule Recording is DIsabled ahead so that the Event Recording can be congured.
169Chapter9  |  Application GuideStep 2: Congure Motion DetectionEnable motion detectionSelect Window 1 and adjust the Sensitivity to higher percentage. By default, the window 1 is set as full range as the detecting area. You may keep the window as it is or resize it to focus on the objects that you intend to monitor. Click on Apply to activate the setting.Step 3: Congure Audio DetectionEvent Management → Audio Detection enable auto detection. Make changes to the settings and click Apply.
170Chapter9  |  Application GuideStep 4: Congure Event/AlarmEvent Management → Event/Alarm set event and alarm settings to Enable and click Apply.
171Chapter9  |  Application GuideStep 5: Setting EnViewer NoticationSet Push Message ON and enter the device name.
172Chapter9  |  Application GuideExample  3: Schedule Recording  A business owner can remotely monitor his store at home in live or playback the previously recorded video. The camera is congured with schedule recording for working hours from 9 AM to 9 PM. remote sitestorerouter192.168.0.1192.168.0.100OOOOOO.engeniusddns.comschedual recording duringwork hours for security
173Chapter9  |  Application GuideStep 1: Disable AlarmDisable Event/Alarm so that Schedule Recording can be congured.
174Chapter9  |  Application GuideStep 2: Congure Schedule RecordingGo to Event Management → Schedule Recording  Set Status to Enable. Select all the check boxes and set the week day Monday to Sunday. Then, enter time range from 09:00 to 18:00.Choose to save the recording to SD Card and conrm the Video Length for each le. Click Apply to activate the settings.
175Chapter8  |  EnViewer APPSet the date and time range.Tap on Video Schedule for playback.Step 3: Playback on EnViewerTap on Playback and then choose SD Card for playback les.
176Chapter8  |  EnViewer APPStep 4: Playback on Web BrowserLogin to the camera and enter main menu Storage → SD Card.Choose video folder and drill down for the recorded media le you would like to playback.
Chapter 10 Troubleshooting
178Chapter10  |  TroubleshootingViewing Your Video How do I view live streaming using a mobile?   You can view your video on your iPhone, iPad and Android-based phone and tablet by using EnViewer. EnViewer is an App that allows you to view and manage your camera at real time. Where can I download my app?   You can download it by or searching APP store (for iPhone and iPad) or Google Play(Android-based mobile devices) for “EnViewer”. You can also scan the following QR code to download EnViewer directly.How do I use the web viewer on a computer?   You can view the camera at real time using any of popularweb browser, e.g. Chrome, Internet Explorer, Firefox. Given that you have congured your camera properly. You should be able to get access to your camera by entering its DDNS or IP address. If you have trouble nding your camera on your home network. Please use the provided E on your CD, EnViewer Finder, to nd out your camera’s current IP address. Google Play for Android™ DevicesApp Store for iPhone® and iPad®
179Chapter10  |  TroubleshootingWhy is my live view goes grey?  You camera supports night-vision. When camera detects insufcient light, it will switch to night-vision mode for clearer image. However, you can manually congure this feature under Media → Camera. Set the Day/Night mode to Auto, Day Mode (color) or Night Mode (grey).Why is my recorded video grey?  You camera supports night-vision. When camera detects insufcient light, it will switch to night-vision mode for clearer image. Hence, the recorded video become grey.Why is the camera having clicking sound?   Your camera supports night-vision. You may hear the clicking sound whenever the camera switches mode. However, you can manually congure this feature under Media → Camera. Set the Day/Night mode to Auto, Day Mode (color) or Night Mode (grey).Why is my image blur?   When object become out of focus the image may become blur. Please check your camera lens, make sure it is clean. Dust or insects may block the view and cause the view become out of focus (blur).
180Chapter10  |  TroubleshootingNetworking Why does my camera disconnect from my Wi-Fi?   There are various reasons that your camera disconnects from the wireless gateway/router. Usually it is due to weak of Wi-Fi signals or interference from electrical appliances. Therefore, you should bring your camera closer to the gateway/router and verify whether it’s caused by weak signal. You should check if gateway/router has just rebooted. The administrator has changed Wi-Fi security settings. If your camera is located far from the gateway/router, the signal strength may be weak; however, there shouldn’t be much problem in home settings unless there are many walls or metal obstacles that blocked the wireless signals. Lastly, reboot your camera and router.How can I minimize interference?   Make sure there is no electrical appliances near the camera, such as microwave or devices that may interfere with the camera. Upon experiencing interference, try to turn off any possible electrical devices that are currently running. Why my live view lags (latency)?  Since your camera image is transmitted over the network.   If you have wireless conguration for your camera, you may be experiencing wireless interference from other wireless devices or home appliances. If disabling other wireless devices do not resolve the issue. Please use wired setup for your camera to ensure stable video transmission.  Your network bandwidth determines the latency of your live view. If your network is loaded with P2P trafc; you may experience some latency. Please avoid heavy trafc loading applications on the network.   It is normal that you experience latency if you are monitoring with your mobile device from a remote site. The 3G or 4G service provider network bandwidth may vary from location to location.
181Chapter10  |  TroubleshootingI have connected the camera to the home router, but how can I access the camera?  There are various ways to scan the network for you camera. If you are under a home network setting. The best way to get access to your camera is by using the enclosed EnViewer Finder. Please refer to Chapter 3 for more detail.Security and Privacy   Accessing the camera from the Internet is convenient; however, it is also possible for anyone who has your username and password to login into your camera. Therefore, the utmost key is to keep your username and password safe and change them regularly. Your videos or images are stored either locally or in network storage. The images and videos are accessible only when provided with proper security check. Therefore, the media les should be safe. Can EnGenius employees view my video?   No! No one can view your video or login into your camera without security check. The username and password is stored locally in your camera and it is not accessible by anyone but yourself. Therefore, it is important for you to keep the security information safely.How do I let other family member to view the camera without giving away administrator account?   Your camera supports two types of users: Administrator and Viewer. The username and password you use to login to the camera for initial setup is your administrator account. Therefore, you should create Viewer account for your family member so that they can view the camera only. Please refer to User Management chapter for more detail on creating viewer account.
182Chapter10  |  TroubleshootingCloud Video ServicesI can’t connect. What’s going on?   Check your router’s Internet setting. You can rst check other devices connecting to the router has Internet connectivity and determine whether the source of the issue. If other connecting devices can connect to the Internet through the router. Then the problem may lies on other router setting. Check wireless security settings. Turn off any rewall rules on the router see if connection gets through.
Appendix
184Appendix |  AFederal Communication Commission Interference Statement  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:  •      Reorient or relocate the receiving antenna.  •      Increase the separation between the equipment and receiver.  •      Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  •      Consult the dealer or an experienced radio/TV technician for help.     This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.!!FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
185Appendix |  BEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: Česky [Czech] [Jméno výrobce] tímto prohlašuje, že tento [typ zařízení] je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk [Danish] Undertegnede [fabrikantens navn] erklærer herved, at følgende udstyr [udstyrets typebetegnelse] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt [Name des Herstellers], dass sich das Gerät [Gerätetyp] in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG bendet.  •      EN60950-1            Safety of Information Technology Equipment  •      EN50385             Generic standard to demonstrate the compliance of electronic and electrical apparatus with the basic restrictions related to human exposure to                                 electromagnetic elds (0 Hz - 300 GHz)  •      EN 300 328             Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission equipment operating in the                       2,4 GHz ISM band and using spread spectrum modulation techniques; Harmonized EN covering essential requirements under article 3.2 of the             R&TTE Directive  •      EN 301 489-1             Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services;                                Part 1: Common technical requirements  •      EN 301 489-17             Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services;                                Part 17: Specic conditions for 2,4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment
186Appendix |  B Eesti [Estonian] Käesolevaga kinnitab [tootja nimi = name of manufacturer] seadme [seadme tüüp = type of equipment] vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, [name of manufacturer], declares that this [type of equipment] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por medio de la presente [nombre del fabricante] declara que el [clase de equipo] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [name of manufacturer] ΔΗΛΩΝΕΙ ΟΤΙ [type of equipment] ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente [nom du fabricant] déclare que l'appareil [type d'appareil] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian] Con la presente [nome del costruttore] dichiara che questo [tipo di apparecchio] è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski [Latvian] Ar šo [name of manufacturer  / izgatavotāja nosaukums] deklarē, ka [type of equipment / iekārtas tips] atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių [Lithuanian]  Šiuo [manufacturer name] deklaruoja, kad šis [equipment type] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart [naam van de fabrikant] dat het toestel [type van toestel] in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, [isem tal-manifattur], jiddikjara li dan [il-mudel tal-prodott] jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm d-Dirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, [gyártó neve] nyilatkozom, hogy a [... típus] megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym [nazwa producenta] oświadcza, że [nazwa wyrobu] jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] [Nome do fabricante] declara que este [tipo de equipamento] está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian] [Ime proizvajalca] izjavlja, da je ta [tip opreme] v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky [Slovak] [Meno výrobcu] týmto vyhlasuje, že [typ zariadenia] spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Suomi [Finnish] [Valmistaja = manufacturer] vakuuttaa täten että [type of equipment = laitteen tyyppimerkintä] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härmed intygar [företag] att denna [utrustningstyp] står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

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