Dynabook UPSU7FPC2 Notebook Computer User Manual Toshiba Satellite U930 U930t series

Toshiba Corporation Notebook Computer Toshiba Satellite U930 U930t series

(Short-term Confidential) Uesr Manual

User's ManualSatellite U930/U930tseries
Table of ContentsChapter 1 TOSHIBA Legal, Regulatory and SafetyCopyright, Disclaimer and Trademarks .............................................. 1-1Regulatory Information ......................................................................... 1-2Video Standard Notice .......................................................................... 1-3OpenSSL Toolkit License Issues ......................................................... 1-3ENERGY STAR® Program .................................................................... 1-7Disposing of the computer and the computer's batteries ................. 1-7General Precautions ............................................................................. 1-7Safety Icons ......................................................................................... 1-10Chapter 2 Getting StartedEquipment checklist ............................................................................. 2-1Conventions ........................................................................................... 2-1Using your computer for the first time ................................................ 2-2Turning off the power ............................................................................ 2-8Chapter 3 The Grand TourFront with the display closed ............................................................... 3-1Left side .................................................................................................. 3-1Right side ............................................................................................... 3-2Back ........................................................................................................ 3-3Underside ............................................................................................... 3-3Front with the display open .................................................................. 3-4Internal Hardware Components ........................................................... 3-7Monitoring of power conditions ......................................................... 3-11Chapter 4 Operating BasicsUsing the Touch Screen ....................................................................... 4-1The Keyboard ......................................................................................... 4-2Battery .................................................................................................... 4-4Memory media ....................................................................................... 4-8HDMI Device ......................................................................................... 4-12Optional TOSHIBA Accessories ........................................................ 4-14Sound System and Video mode ......................................................... 4-14Chapter 5 Utilities and Advanced UsageUtilities and Applications ...................................................................... 5-1Special features ..................................................................................... 5-4User's Manual ii
TOSHIBA Password utility .................................................................... 5-6TOSHIBA System Settings ................................................................... 5-8USB Charge ............................................................................................ 5-9Sleep and Music .................................................................................. 5-12TOSHIBA Media Player by sMedio TrueLink+ .................................. 5-13TOSHIBA PC Health Monitor .............................................................. 5-14System Recovery ................................................................................ 5-15Chapter 6 TroubleshootingProblem solving process ...................................................................... 6-1Hardware and system checklist ........................................................... 6-4TOSHIBA support ................................................................................ 6-14Chapter 7 AppendixSpecifications ........................................................................................ 7-1AC Power Cord and Connectors .......................................................... 7-2Information for Wireless Devices ........................................................ 7-3Legal Footnotes ..................................................................................... 7-7Glossary ............................................................................................... 7-10IndexUser's Manual iii
Chapter 1TOSHIBA Legal, Regulatory andSafetyThis chapter states the Legal, regulatory and safety information applicableto TOSHIBA computers.Copyright, Disclaimer and TrademarksCopyright© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwritten permission of TOSHIBA. No patent liability is assumed, with respectto the use of the information contained herein.First edition December 2012Copyright authority for music, movies, computer programs, databases andother intellectual property covered by copyright laws belongs to the authoror to the copyright owner. Copyrighted material can be reproduced only forpersonal use or use within the home. Any other use beyond that stipulatedabove (including conversion to digital format, alteration, transfer of copiedmaterial and distribution on a network) without the permission of thecopyright owner is a violation of copyright or author's rights and is subjectto civil damages or criminal action. Please comply with copyright laws inmaking any reproduction from this manual.DisclaimerThis manual has been validated and reviewed for accuracy. Theinstructions and descriptions it contains are accurate for your computer atthe time of this manual’s production. However, succeeding computers andmanuals are subject to change without notice. TOSHIBA assumes noliability for damages incurred directly or indirectly from errors, omissions ordiscrepancies between the computer and the manual.TrademarksIntel, Intel SpeedStep, Intel Core and Centrino are trademarks or registeredtrademarks of Intel Corporation.Windows, Microsoft and Windows logo are registered trademarks ofMicrosoft Corporation.User's Manual 1-1
The Bluetooth® word mark and logos are registered trademarks owned byBluetooth SIG, Inc. and any use of such marks by Toshiba Corporation andits affiliates is under license.The terms HDMI and HDMI High-Definition Multimedia Interface, and theHDMI Logo are trademarks or registered trademarks of HDMI LicensingLLC in the United States and other countries.sMedio and sMedio TrueLink+ are trademarks or registered trademarks ofsMedio, Inc.TouchPad is a trademark of Synaptics, Inc.Secure Digital and SD are trademarks of SD Card Association.MultiMediaCard and MMC are trademarks of MultiMediaCard Association.QUALCOMM is a trademark of Qualcomm Incorporated, registered in theUnited States and other countries. ATHEROS is a trademark of QualcommAtheros, Inc., registered in the United States and other countries.Realtek is a registered trademark of Realtek Semiconductor Corporation.All other product names and service names in this manual may betrademarks or registered trademarks of their respective companies.Regulatory InformationFCC informationFCC notice "Declaration of Conformity Information"This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to part 15 of the FCC rules. These limitsare designed to provide reasonable protection against harmful interferencein a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Only peripherals complying with the FCC class B limits may be attached tothis equipment. Operation with non-compliant peripherals or peripherals notrecommended by TOSHIBA is likely to result in interference to radio andTV reception. Shielded cables must be used between the external devices,User's Manual 1-2
Universal Serial Bus (USB 3.0) ports and HDMI port. Changes ormodifications made to this equipment, not expressly approved byTOSHIBA or parties authorized by TOSHIBA could void the user’s authorityto operate the equipment.FCC conditionsThis device complies with part 15 of the FCC Rules. Operation is subject tothe following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, includinginterference that may cause undesired operation.ContactAddress: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697Telephone: (949) 583-3000This information is only applicable for the countries/regions where it isrequired.Video Standard NoticeTHIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 ANDMPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONALAND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODINGVIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WASENCODED BY A CONSUMER ENGAGED IN A PERSONAL ANDNONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM AVIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCHVIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANYOTHER USE. ADDITIONAL INFORMATION INCLUDING THATRELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USESAND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEEHTTP://WWW.MPEGLA.COM.OpenSSL Toolkit License IssuesLICENSE ISSUES==============User's Manual 1-3
The OpenSSL toolkit stays under a dual license, i.e. both the conditions ofthe OpenSSL License and the original SSLeay license apply to the toolkit.See below for the actual license texts. Actually both licenses are BSD-styleOpen Source licenses. In case of any license issues related to OpenSSLplease contact openssl-core@openssl.org.OpenSSL License------------------------/*=====================================================Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.Redistribution and use in source and binary forms, with or withoutmodification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice,this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyrightnotice, this list of conditions and the following disclaimer in thedocumentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this softwaremust display the following acknowledgment:"This product includes software developed by the OpenSSL Project foruse in the OpenSSL Toolkit. (http://www.openssl.org/)"4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not beused to endorse or promote products derived from this softwarewithout prior written permission. For written permission, please contactopenssl-core@openssl.org.5. Products derived from this software may not be called "OpenSSL" normay "OpenSSL" appear in their names without prior written permissionof the OpenSSL Project.6. Redistributions of any form whatsoever must retain the followingacknowledgment:"This product includes software developed by the OpenSSL Project foruse in the OpenSSL Toolkit (http://www.openssl.org/)"THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUTNOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. INNO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORSBE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESSINTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OFLIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAYOUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THEPOSSIBILITY OF SUCH DAMAGE.User's Manual 1-4
=====================================================This product includes cryptographic software written by Eric Young(eay@cryptsoft.com). This product includes software written by TimHudson (tjh@cryptsoft.com).*/Original SSLeay License----------------------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)All rights reserved.This package is an SSL implementation written by Eric Young(eay@cryptsoft.com).The implementation was written so as to conform with Netscapes SSL.This library is free for commercial and non-commercial use as long as thefollowing conditions are aheared to. The following conditions apply to allcode found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;not just the SSL code. The SSL documentation included with thisdistribution is covered by the same copyright terms except that the holderis Tim Hudson (tjh@cryptsoft.com).Copyright remains Eric Young's, and as such any Copyright notices in thecode are not to be removed.If this package is used in a product, Eric Young should be given attributionas the author of the parts of the library used.This can be in the form of a textual message at program startup or indocumentation (online or textual) provided with the package.Redistribution and use in source and binary forms, with or withoutmodification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the copyright notice, this listof conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyrightnotice, this list of conditions and the following disclaimer in thedocumentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this softwaremust display the following acknowledgement:"This product includes cryptographic software written by Eric Young(eay@cryptsoft.com)"The word 'cryptographic' can be left out if the rouines from the librarybeing used are not cryptographic related :-).4. If you include any Windows specific code (or a derivative thereof) fromthe apps directory (application code) you must include anacknowledgement:"This product includes software written by Tim Hudson(tjh@cryptsoft.com)"User's Manual 1-5
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANYEXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITEDTO, THE IMPLIED WARRANTIES OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NOEVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FORANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, ORCONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OFUSE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER INCONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCEOR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THISSOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCHDAMAGE.The licence and distribution terms for any publically available version orderivative of this code cannot be changed. i.e. this code cannot simply becopied and put under another distribution licence [including the GNU PublicLicence.]*/User's Manual 1-6
ENERGY STAR® ProgramYour Computer model may be ENERGY STAR®compliant. If the model you purchased is compliant, it islabeled with the ENERGY STAR logo on the computer andthe following information applies.TOSHIBA is a partner in the ENERGY STAR Program andhas designed this computer to meet the latest ENERGYSTAR guidelines for energy efficiency. Your computerships with the power management options preset to aconfiguration that will provide the most stable operatingenvironment and optimum system performance for bothAC power and battery modes.To conserve energy, your computer is set to enter the low-power Sleep Mode which shuts down the system anddisplay within 15 minutes of inactivity in AC power mode.TOSHIBA recommends that you leave this and otherenergy saving features active, so that your computer willoperate at its maximum energy efficiency. You can wakethe computer from Sleep Mode by pressing the powerbutton.Products that earn the ENERGY STAR preventgreenhouse gas emissions by meeting strict energyefficiency guidelines set by the US EPA and the EUCommission. According to the EPA, a computer meetingthe new ENERGY STAR specifications will use between20% and 50% less energy depending on how it is used.Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding theENERGY STAR Program.Disposing of the computer and the computer'sbatteriesContact an authorized TOSHIBA service provider for details regarding howto dispose of the computer and the batteries.General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precautions should beobserved to further reduce the risk of personal injury or damage to thecomputer.Be certain to read the general precautions below and to note the cautionsincluded in the text of the manual.User's Manual 1-7
Provide adequate ventilationAlways make sure your computer and AC adaptor have adequateventilation and are protected from overheating when the power is turned onor when an AC adaptor is connected to a power outlet (even if yourcomputer is in Sleep Mode). In this condition, observe the following:Never cover your computer or AC adaptor with any object.Never place your computer or AC adaptor near a heat source, such asan electric blanket or heater.Never cover or block the air vents including those located at the baseof the computer.Always operate your computer on a hard flat surface. Using yourcomputer on a carpet or other soft material can block the vents.Always provide sufficient space around the computer.Overheating your computer or AC adaptor could cause system failure,computer or AC adaptor damage or a fire, possibly resulting in seriousinjury.Creating a computer-friendly environmentPlace the computer on a flat surface that is large enough for the computerand any other items you are using, such as a printer.Leave enough space around the computer and other equipment to provideadequate ventilation. Otherwise, they may overheat.To keep your computer in prime operating condition, protect your work areafrom:Dust, moisture, and direct sunlight.Equipment that generates a strong electromagnetic field, such asstereo speakers (other than speakers that are connected to thecomputer) or speakerphones.Rapid changes in temperature or humidity and sources of temperaturechange such as air conditioner vents or heaters.Extreme heat, cold, or humidity.Liquids and corrosive chemicals.Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands and wriststhat can be caused by extensive keyboard use. It also includes informationon work space design, posture and lighting that can help reduce physicalstress.User's Manual 1-8
Heat injuryAvoid prolonged physical contact with the computer. If the computer isused for long periods, its surface can become very warm. While thetemperature will not feel hot to the touch, if you maintain physicalcontact with the computer for a long time, for example if you rest thecomputer on your lap or if you keep your hands on the palm rest, yourskin might suffer a low-heat injury.If the computer has been used for a long time, avoid direct contactwith the metal plate supporting the various interface ports as this canbecome hot.The surface of the AC adaptor can become hot when in use but thiscondition does not indicate a malfunction. If you need to transport theAC adaptor, you should disconnect it and let it cool before moving it.Do not lay the AC adaptor on a material that is sensitive to heat as thematerial could become damaged.Pressure or impact damageDo not apply heavy pressure to the computer or subject it to any form ofstrong impact as this can damage the computer's components or otherwisecause it to malfunction.Cleaning the computerTo help ensure long, trouble-free operation, keep the computer free of dustand dirt, and use care with all liquids around it.Be careful not to spill liquids into the computer. If the computer doesget wet, turn the power off immediately and let the computer drycompletely - in these circumstance you should get the computerinspected by an authorized service provider in order to assess thescope of any damage.Clean the plastics of the computer using a slightly water dampenedcloth.You can clean the display screen by spraying a small amount of glasscleaner onto a soft, clean cloth and then wiping the screen gently withthe cloth.Never spray cleaner directly onto the computer or let liquid run into any partof it. Never use harsh or caustic chemical computers to clean thecomputer.Moving the computerWhile the computer is designed for flexible day-to-day usage you shouldexercise a few simple precautions when moving it in order to help ensuretrouble-free operation.User's Manual 1-9
Make sure all disk/disc activity has ended before moving thecomputer.Turn off (shut down) the computer.Disconnect the AC adaptor and all peripherals before moving thecomputer.Close the display panel.Do not pick up the computer by its display panel.Before carrying your computer, shut it down, disconnect the ACadaptor and allow it to cool down - a failure to follow this instructionmay result in minor heat injury.Be careful not to subject the computer to impact or shock - a failure tofollow this instruction could result in damage to computer, computerfailure or loss of data.Never transport your computer with any cards installed - this maycause damage to either the computer and/or the card resulting incomputer failure.Always use a suitable carry case when transporting the computer.When carrying your computer, be sure to hold it securely so that itdoes not fall or hit anything.Do not carry your computer by holding any of its protruding elements.Mobile phonesPlease be aware that the use of mobile phones can interfere with the audiosystem. The operation of the computer will not be impaired in any way, butit is recommended that a minimum distance of 30cm is maintained betweenthe computer and a mobile phone that is in use.Instruction Manual for Safety and ComfortAll important information on the safe and proper use of this computer isdescribed in the enclosed Instruction Manual for Safety and Comfort. Besure to read it before using the computer.Safety IconsSafety icons are used in this manual to bring important information to yourattention. Each type of message is identified as shown below.Indicates a potentially hazardous situation, which could result in death orserious injury, if you do not follow instructions.A caution informs you that improper use of equipment or failure to followinstructions may cause data loss, equipment damage, or may result inminor or moderate injury.User's Manual 1-10
Please read. A note is a hint or advice that helps you make best use ofyour equipment.User's Manual 1-11
Chapter 2Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described in this manual may not function properly ifyou use an operating system that was not pre-installed by TOSHIBA.Equipment checklistCarefully unpack your computer, taking care to save the box andpackaging materials for future use.HardwareCheck to make sure you have all the following items:TOSHIBA Portable Personal ComputerAC adaptor and power cord (2-pin plug or 3-pin plug)DocumentationUser Information GuideInstruction Manual for Safety and ComfortIf any of the items are missing or damaged, contact your dealerimmediately.ConventionsThis manual uses the following formats to describe, identify, and highlightterms and operating procedures.SSD or Solid StateDriveThis computer is equipped with a Solid StateDrive (SSD).Click Tap the Touch Pad or click the left TouchPad control button once.Left click the mouse once.Tap the touch screen once (only for touchscreen models).User's Manual 2-1
Right-click Click the right Touch Pad control buttononce.Right click the mouse once.Press and hold on the touch screen (only fortouch screen models).Double-click Tap the Touch Pad or click the left TouchPad control button twice.Left click the mouse twice.Tap the touch screen twice (only for touchscreen models).Charm By swiping in from the right edge (only for touchscreen models) or pointing the mouse pointer tothe lower-right (or upper-right) corner of yourscreen, you will find a list of charms: Search,Share, Start, Devices and Settings.Desktop Click the Desktop tile from the Start screen toaccess the desktop.Start screen You can go to the Start screen by clicking theStart charm. You can also use the Windows logokey ( ) on your keyboard to go to Startscreen. For detailed information, please refer tothe Windows Help and Support.Using your computer for the first timeBe sure to read the enclosed Instruction Manual for Safety and Comfort forinformation on the safe and proper use of this computer. It is intended tohelp you be more comfortable and productive while using a notebookcomputer. By following the recommendations in it you may reduce yourchance of developing a painful or disabling injury to your hand, arms,shoulders or neck.This section provides basic information to start using your computer. Itcovers the following topics:Connecting the AC adaptorOpening the displayTurning on the powerInitial setupGetting to know the Start screenUse a virus-check program and make sure it is updated regularly.Never format storage media without checking its content - formattingdestroys all stored data.User's Manual 2-2
It is a good idea to periodically back up the internal Solid State Driveor other main storage device to external media. General storagemedia is not durable or stable over long periods of time and undercertain conditions may result in data loss.Before you install a device or application, save any data in memory tothe Solid State Drive or other storage media. Failure to do so mayresult in the loss of data.Connecting the AC adaptorAttach the AC adaptor when you need to charge the battery or you want tooperate from AC power. It is also the fastest way to get started, becausethe battery pack will need to be charged before you can operate frombattery power.The AC adaptor can automatically adjust to any voltage ranging from 100to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to usethis computer in almost any country/region. The adaptor converts ACpower to DC power and reduces the voltage supplied to this computer.Always use the TOSHIBA AC adaptor that was included with yourcomputer, or use AC adaptors specified by TOSHIBA to avoid any riskof fire or other damage to the computer. Use of an incompatible ACadaptor could cause fire or damage to the computer possibly resultingin serious injury. TOSHIBA assumes no liability for any damagecaused by use of an incompatible adaptor.Never plug the AC adaptor into a power source that does notcorrespond to both the voltage and the frequency specified on theregulatory label of the unit. Failure to do so could result in a fire orelectric shock, possibly resulting in serious injury.Always use or purchase power cables that comply with the legalvoltage and frequency specifications and requirements in the countryof use. Failure to do so could result in a fire or electric shock, possiblyresulting in serious injury.The supplied power cord conforms to safety rules and regulations inthe region the computer is bought and should not be used outside thisregion. For use in other regions, please buy power cords that conformto safety rules and regulations in the particular region.Do not use a 3-pin to 2-pin conversion plug.User's Manual 2-3
When you connect the AC adaptor to the computer, always follow thesteps in the exact order as described in the User’s Manual.Connecting the power cable to a live electrical outlet should be the laststep otherwise the adaptor DC output plug could hold an electricalcharge and cause an electrical shock or minor bodily injury whentouched. As a general safety precaution, avoid touching any metalparts.Never place your computer or AC adaptor on a wooden surface,furniture, or any other surface that could be marred by exposure toheat since the computer base and AC adaptor's surface increase intemperature during normal use.Always place your computer or AC adaptor on a flat and hard surfacethat is resistant to heat damage.Refer to the enclosed Instruction Manual for Safety and Comfort fordetailed precautions and handling instructions.1. Connect the power cord to the AC adaptor.Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug)Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug)Either a 2-pin or 3-pin adaptor/cord will be included with the computerdepending on the model.User's Manual 2-4
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack onyour computer.Figure 2-3 Connecting the DC output plug to the computer121. DC IN 19V jack 2. DC output plug3. Plug the power cord into a live wall outlet - the DC IN/Battery indicatorshould glow.Opening the displayThe display panel can be opened to a wide range of angles for optimalviewing.While holding down the palm rest with one hand so that the main body ofthe computer is not raised, slowly lift the display panel - this will allow theangle of the display panel to be adjusted to provide optimum clarity.Figure 2-4 Opening the display panel11. Display panelUse reasonable care when opening and closing the display panel. Openingit vigorously or slamming it shut could damage the computer.Be careful not to open the display panel too far as this could put stresson the display panel’s hinges and cause damage.Do not press or push on the display panel.Do not lift the computer by the display panel.User's Manual 2-5
Do not close the display panel with pens or any other objects left inbetween the display panel and the keyboard.When opening or closing the display panel, place one hand on thepalm rest to hold the computer in place and use the other hand toslowly open or close the display panel (Do not use excessive forcewhen opening or closing the display panel).Turning on the powerThis section describes how to turn on the power - the Power indicator willthen indicate the status. Please refer to the Monitoring of power conditionsection for more information.After you turn on the power for the first time, do not turn it off until youhave set up the operating system.Volume cannot be adjusted during Windows Setup.1. Open the display panel.2. Press and hold the computer's power button for two or three seconds.Figure 2-6 Turning on the power11. Power buttonComputer appearance depends on the model you purchased.Initial setupThe Windows 8 Startup Screen will be the first screen displayed when youturn on the power. Follow the on-screen instructions on each screen inorder to properly install the operating system.User's Manual 2-6
When it is displayed, be sure to read the License Terms carefully.Getting to know WindowsFor detailed information on what is new and how to operate Windows 8,please refer to the Windows Help and Support.Start screenThe Start screen is the launching pad for everything you can do in theWindows operating system, providing new and easy ways to accesseverything from your favorite apps and Web sites to your contacts andother important information.From the Start screen, you can just start typing to search for what youwant. From there, you can easily switch between results for apps, files, andmore.CharmsUse the Windows Charms to start apps, find documents, set up systemcomponents, and perform most other computing tasks.By pointing the mouse pointer to the upper or lower right corner of yourscreen, you will find a list of charms: Search, Share, Start, Devices andSettings.Search This Charm allows you to search for mostanything you need to locate on your computer. Itcan help you find apps, documents, photos, andyour favorite music.Share This Charm allows you to share music andphotos with your favorite social Web sites.Start This Charm allows you to view all of the availableapps downloaded to your system.Devices This Charm allows you to manage your hardwaredevices.Settings This Charm allows you to manage your systemsettings.TilesTiles can be accessed and launched from the Start screen.User's Manual 2-7
Typical Start screen tiles are the Desktop tile and Mail tile, as well as tilesrepresenting all other applications downloaded to your system.Windows StoreAlthough many applications will be pre-installed or built-in to yourcomputer, you will also have the ability to download many otherapplications at the click of your mouse.In the Windows Store you can search for and browse thousands of apps,all grouped into easy to find categories.Turning off the powerThe power can be turned off in one of the following modes, either ShutDown Mode, Sleep Mode or Hibernation Mode.Shut Down ModeWhen you turn off the power in Shut Down Mode, no data will be savedand the computer will boot to the operating system's main screen the nexttime it is turned on.1. If you have entered data, either save it to the Solid State Drive or toother storage media.2. Make sure all disk/disc activity has stopped before removing the disk/disc.If you turn off the power while a disk (disc) is being accessed, you maylose data or damage the disk.Never turn off the power while an application is running. Doing socould cause loss of data.Never turn off the power, disconnect an external storage device orremove storage media during data read/write. Doing so can causedata loss.3. Click the Settings charm.4. Click Power and then select Shut down.5. Turn off any peripheral devices connected to your computer.Do not turn the computer or peripheral devices back on immediately - waita short period to avoid any potential damage.Restarting the computerCertain conditions require that you reset the computer, for example if:You change certain computer settings.If you need to restart the computer, there are two ways this can beachieved:User's Manual 2-8
In the Settings charm, click Power and then select Restart.Press CTRL, ALT and DEL simultaneously (once) to display the menuwindow, and then select Restart by clicking the power icon ( ) in thelower-right corner.Sleep ModeIf you have to interrupt your work, you are able to turn off the power withoutexiting from your software by placing the computer into Sleep Mode. In thismode data is maintained in the computer's main memory so that when youturn on the power again, you can continue working right where you left off.When you have to turn off your computer aboard an aircraft or in placeswhere electronic devices are regulated or controlled, always completelyshut down the computer. This includes turning off any wirelesscommunication functionalities, and cancelling settings that reactivate thecomputer automatically, such as a timer recording function. Failure tocompletely shut down the computer in this way could allow the operatingsystem to reactivate and run pre-programmed tasks or preserve unsaveddata, which could interfere with aviation or other systems, possibly causingserious injury.Before entering Sleep Mode, be sure to save your data.Do not switch to Sleep Mode while transferring data to external media,such as USB devices, memory media or other external memorydevices. Data will be lost.When the AC adaptor is connected, the computer will go into SleepMode according to the settings in the Power Options (to access it,click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options).To restore the operation of the computer from Sleep Mode, press andhold the power button or any key on the keyboard for a short amountof time. Please note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA SystemSettings.If the computer enters Sleep Mode while a network application isactive, the application might not be restored when the computer isnext turned on and the system returns from Sleep Mode.To prevent the computer from automatically entering Sleep Mode,disable Sleep Mode within the Power Options.To use the Hybrid Sleep function, configure it in the Power Options.User's Manual 2-9
Benefits of Sleep ModeThe Sleep Mode feature provides the following benefits:Restores the previous working environment more rapidly than doesthe Hibernation Mode feature.Saves power by shutting down the system when the computerreceives no input or hardware access for the time period set by theSystem Sleep Mode feature.Allows the use of the panel power off feature.Executing Sleep ModeYou can enter Sleep Mode in one of three ways:In the Settings charm, click Power and then select Sleep.Close the display panel. Please note that this feature must be enabledwithin the Power Options.Press the power button. Please note that this feature must be enabledwithin the Power Options.When you turn the power back on, you can continue where you left whenyou shut down the computer.When the computer is in Sleep Mode, the Power indicator will blinkamber.If you are operating the computer on battery power, you can lengthenthe overall operating time by turning it off into Hibernation Mode -Sleep Mode will consume more power while the computer is off.Sleep Mode limitationsSleep Mode will not function under the following conditions:Power is turned back on immediately after shutting down.Memory circuits are exposed to static electricity or electrical noise.Hibernation ModeThe Hibernation Mode feature saves the contents of memory to the SolidState Drive when the computer is turned off so that, the next time it isturned on, the previous state is restored. Please note that the HibernationMode feature does not save the status of any peripheral devices connectedto the computer.Save your data. While entering Hibernation Mode, the computer savesthe contents of memory to the Solid State Drive. However, for safetysake, it is best to save your data manually.Data will be lost if you disconnect the AC adaptor before the save iscompleted.User's Manual 2-10
Do not switch to Hibernation Mode while transferring data to externalmedia, such as USB devices, memory media or other externalmemory devices. Data will be lost.Benefits of Hibernation ModeThe Hibernation Mode feature provides the following benefits:Saves data to the Solid State Drive when the computer automaticallyshuts down because of a low battery condition.You can return to your previous working environment immediatelywhen you turn on the computer.Saves power by shutting down the system when the computerreceives no input or hardware access for the time period set by theSystem Hibernate feature.Allows the use of the panel power off feature.Starting Hibernation ModeTo enter Hibernation Mode, follow the steps below.1. Click the Settings charm.2. Click Power and then select Hibernate.In order to show Hibernate in Power menu, you need to setup according tothe following steps:1. Click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options.2. Click Choose what the power button does or Choose what closing the lid does.3. Click Change settings that are currently unavailable.4. Select the Hibernate check box from Shutdown settings.5. Click the Save changes button.Automatic Hibernation ModeThe computer can be configured to enter Hibernation Mode automaticallywhen you press the power button or close the lid. In order to define thesesettings, you can follow the steps as described below:1. Click Power Options and then click Choose what the power button does or Choose what closing the lid does.2. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid.3. Click the Save changes button.User's Manual 2-11
Data save in Hibernation ModeWhen you turn off the power in Hibernation Mode, the computer will take amoment to save the current data in memory to the Solid State Drive.After you turn off the computer, and the content of memory has been savedto the Solid State Drive, turn off the power to any peripheral devices.Do not turn the computer or devices back on immediately. Wait a momentto let all capacitors fully discharge.User's Manual 2-12
Chapter 3The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you operate thecomputer.Legal Footnote (Non-applicable Icons)For more information regarding Non-applicable Icons, please refer to the section.Please handle your computer carefully to avoid scratching or damaging thesurface.Front with the display closedThe following figure shows the computer’s front with its display panel in theclosed position.Figure 3-1 Front of the computer with display panel closedLeft sideThe following figure shows the computer’s left side.Figure 3-2 The left side of the computer1 2 3 31. DC IN 19V jack 3. Universal Serial Bus (USB 3.0) ports2. HDMI out port Computer appearance depends on the model you purchased.User's Manual 3-1
DC IN 19V jack The AC adaptor connects to this jack in order topower the computer and charge its internalbatteries. Please note that you should only usethe model of AC adaptor supplied with thecomputer at the time of purchase - using thewrong AC adaptor can cause damage to thecomputer.HDMI out port HDMI out port can connect with Type Aconnector HDMI cable.Universal Serial Bus(USB 3.0) portsTwo Universal Serial Bus ports, which comply tothe USB 3.0 standard, are provided on the left ofthe computer.The port with the icon ( ) supports the followingfunctions:USB Sleep and Charge functionSystem ON CDP Charge ModeRight sideThe following figure shows the computer’s right side.Figure 3-3 The right side of the computer1 2 31. Memory media slot 3. Universal Serial Bus (USB 3.0) port2. Headphone/Microphone jack Memory media slot This slot lets you insert an SD™/SDHC™/SDXC™ memory card, miniSD™/microSD™Card, and MultiMediaCard™. Refer to theMemory media section for more information.Keep foreign metal objects, such as screws, staples and paper clips, out ofthe Memory media slot. Foreign metal objects can create a short circuit,which can cause damage and fire, possibly resulting in serious injury.User's Manual 3-2
Headphone/Microphone jackA 3.5 mm mini headphone/microphone jackenables connection of a monaural microphone ora stereo headphone.The jack with the icon has Sleep and Musicfunction.Universal Serial Bus(USB 3.0) portOne Universal Serial Bus port, which complies tothe USB 3.0 standard, is provided on the rightside of the computer.The USB 3.0 port is compliant with USB 3.0standard and backward compatible with USB 2.0devices.Please note that it is not possible to confirm the operation of all functions ofall USB devices that are available. In view of this it may be noted that somefunctions associated with a specific device might not operate properly.USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USBLegacy Emulation mode.Keep foreign metal objects, such as screws, staples and paper clips, out ofthe USB port. Foreign metal objects can create a short circuit, which cancause damage and fire, possibly resulting in serious injury.BackThe following figure shows the computer’s back.Figure 3-4 The back of the computerUndersideThe following figure shows the underside of the computer. You shouldensure that the display is closed before the computer is turned over toavoid causing any damage.User's Manual 3-3
Figure 3-5 The underside of the computer11221. Stereo speakers 2. Cooling ventsStereo speakers The speakers emit sound generated by yoursoftware as well as audio alarms, such as lowbattery condition, generated by the system.Cooling vents The cooling vents help the processor to avoidoverheating.Do not block the cooling vents. Keep foreign metal objects, such asscrews, staples and paper clips, out of the cooling vents. Foreign metalobjects can create a short circuit, which can cause damage and fire,possibly resulting in serious injury.Carefully clean the dust on the cooling vents’ surface using a soft cloth.Front with the display openThis section shows the computer with the display panel open. In order toopen the display, lift the display panel up and position it at a comfortableviewing angle for you.Figure 3-6 The front of the computer with the display panel open1314111852 31121549106774User's Manual 3-4
Figure 3-7 The front of the computer with the display panel open1. Microphone 9. DC IN/Battery indicator2. Web Camera LED 10. Wireless communication indicator3. Web Camera 11. Power button4. Wireless communication antennas(not shown)*12. Power indicator5. Display screen 13. Touch Pad6. LCD Sensor switch (not shown) 14. Touch Pad control buttons7. Display hinge 15. Touch Pad ON/OFF indicator8. Keyboard * Provided with some models.Computer appearance depends on the model you purchased.Microphone The built-in microphone allows you to import andrecord sounds for your application - please referto the Sound System and Video mode section formore information.Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conferences using a communication tool.Web Camera LED The Web Camera LED glows when the WebCamera is operating.Do not point the web camera directly at the sun.Do not touch or press strongly on the web camera lens. Doing so mayreduce image quality. Use an eyeglass cleaner (cleaner cloth) or othersoft cloth to clean the lens if it becomes dirty.WirelesscommunicationantennasSome computers in this series are equipped withthe Wireless LAN/Bluetooth antennas.Some computers in this series are equipped withthe Wireless WAN antennas.Legal Footnote (Wireless LAN)For more information regarding Wireless LAN, please refer to the section.User's Manual 3-5
Display screen 33.8cm (13.3") LCD screen, configured with thefollowing resolutions:HD, 1366 horizontal x 768 vertical pixelsWQHD, 2560 horizontal x 1440 verticalpixelsPlease be aware that, when the computer isoperating on the AC adaptor, the imagedisplayed on the internal screen will besomewhat brighter than when it operates onbattery power. This difference in brightnesslevels is intended to save power when operatingon batteries.Legal Footnote (LCD)For more information regarding LCD, please refer to the section.LCD Sensor switch This switch senses when the display panel iseither closed or opened and activates the PanelPower Off/On feature as appropriate. Forexample, when you close the display panel thecomputer enters Hibernation Mode and shutsitself down and then, when you next open thedisplay, the computer will automatically start upand return you to the application you werepreviously working on.You can specify within the Power Options. Toaccess it, click Desktop -> Desktop Assist ->Control Panel -> System and Security ->Power Options.Do not put any magnetic objects close to this switch as they may cause thecomputer to automatically enter Hibernation Mode and shut down even ifthe Panel Power Off feature is disabled.Display hinge The display hinge allows the display panel to bepositioned at a variety of easy-to-view angles.Keyboard Your computer’s keyboard contains characterkeys, control keys, function keys, and specialWindows keys, providing all the functionality of afull-size keyboard.Refer to the The Keyboard section for details.User's Manual 3-6
DC IN/BatteryindicatorThe DC IN/Battery indicator shows the conditionof the DC IN and the battery's charge - whiteindicates the battery is fully charged while thepower is being correctly supplied from the ACpower adaptor.Please refer to the Monitoring ofpower condition section for more information onthis feature.WirelesscommunicationindicatorThe Wireless communication indicator glowsamber when the Wireless functions are turnedon.Some models are equipped with Wirelessfunctions.Power button Press this button to turn the computer's power onor off.Power indicator The Power indicator normally glows white whenthe computer is turned on. However, if you turnthe computer off into Sleep Mode, this indicatorwill flash amber.Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.To use the Touch Pad, simply touch and moveyour fingertip across it in the direction you wantthe on-screen pointer to go.Touch Pad controlbuttonsThe two buttons below the Touch Pad are usedlike the buttons on a standard mouse - press theleft button to select a menu item or to manipulatetext or graphics designated by the pointer, andpress the right button to display a menu or otherfunction depending on the software you areusing.Touch Pad ON/OFFindicatorDouble tap this indicator to enable/disable theTouch Pad.It also shows the status of the Touch Pad:Enabled: offDisabled: glows whiteInternal Hardware ComponentsThis section describes the internal hardware components of your computer.The actual specifications may vary depending on the model youpurchased.User's Manual 3-7
Battery pack This computer includes a battery pack inside.However, please do not attempt to dismount orreplace it by yourself. Please contact anauthorized TOSHIBA service provider, ifnecessary.The rechargeable lithium-ion battery packprovides power to the computer when the ACadaptor is not connected.For more detailed information on the use andoperation of the battery pack please refer to theBattery section.Legal Footnote (Battery Life)For more information regarding Battery Life, please refer to the section.CPU The processor type varies depending on model.To check which type of processor is included inyour model, open the TOSHIBA PC DiagnosticTool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.Legal Footnote (CPU)For more information regarding CPU, please refer to the section.Solid State Drive The capacity of the Solid State Drive variesdepending on the model.To check which type of SSD is included in yourmodel, open the TOSHIBA PC Diagnostic ToolUtility by clicking Desktop -> Desktop Assist ->Support & Recovery -> PC Diagnostic Tool.Please note that part of the Solid State Drive'soverall capacity is reserved as administrationspace.In this manual, the word "HDD" or "Hard disk drive" also refers to theSSD unless otherwise stated.SSD is a large-capacity storage media which uses Solid-StateMemory in place of a magnetic disk of the hard disk.Under certain unusual conditions of prolonged non-use and/or exposure tohigh temperatures, the SSD may be vulnerable to data retention errors.User's Manual 3-8
Legal Footnote (Solid State Drive (SSD) Capacity)For more information regarding Solid State Drive (SSD) Capacity, pleaserefer to the section.RTC battery The internal RTC battery backs up the Real TimeClock (RTC) and calendar.Video RAM The memory in a computer's graphics adaptor,used to store the image displayed on a bitmapdisplay.The amount of Video RAM available isdependent on the computer's system memory.Desktop -> Desktop Assist -> Control Panel ->Appearance and Personalization -> Display ->Adjust resolution.The amount of Video RAM can be verified byclicking the Advanced settings button in theScreen Resolution window.Memory module The memory module is installed in the computer.Legal Footnote (Memory (Main System))For more information regarding Memory (Main System), please refer to the section.Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The display controller also controls the videomode and uses industry standard rules to governthe screen resolution and the maximum numberof colors that can be displayed at a time.Therefore, software written for a given videomode will run on any computer that supports thatmode.Legal Footnote (Graphics Processing Unit (GPU))For more information regarding Graphics Processing Unit (GPU), pleaserefer to the section.Intel® Display Power Saving TechnologyIntel GPU models may include the Display Power Saving Technologyfeature that can save the computer's power consumption by optimizingpicture contrast on the internal LCD.User's Manual 3-9
This feature can be used if the computer is:running under battery modeusing the internal LCD display onlyThe Display Power Saving Technology feature is enabled at factory default.If you want to disable this feature, you can disable it.The Display Power Saving Technology feature can be disabled in the Intel®Graphics and Media Control Panel.You can access this control panel in the following way:Right-click on the desktop and click Graphics Properties...In this control panel:1. Click Power.2. Select On battery from the drop-down menu in Power Source.3. Clear the Display Power Saving Technology check box.4. Click OK.If you want to enable this feature, under the conditions mentioned above,select the Display Power Saving Technology check box.Intel Rapid Start TechnologyYour computer supports Intel® Rapid Start Technology which enables thecomputer to change to Hibernation Mode from Sleep Mode after a specifiedperiod of time.With the Intel® Rapid Start Technology, the Windows can rapidly resumefrom Hibernation Mode and battery life will be longer than when in SleepMode.Intel® Rapid Start Technology is enabled at factory default. The computerwill switch to Hibernation Mode after two hours of Sleep Mode.You can use BIOS Setup to enable/disable the function and change thespecified time setting from Sleep Mode to Hibernation Mode.1. In the Settings charm, click Power and then select Restart.2. Hold down the F2 key and then release this key one second after thecomputer is power on - the BIOS setup utility will load.3. Select Advanced.4. Enable/Disable Intel(R) Rapid Start Technology function.5. You can select the period of time from Sleep Mode to HibernationMode using Rapid Start Entry after. If the Immediately option isselected, the computer will switch to Hibernation Mode immediatelyafter your computer goes into the Sleep Mode.When Intel® Rapid Start Technology is enabled, switching from SleepMode to Hibernation Mode consumes power. When you carry yourcomputer aboard on an aircraft or in places where electronic devicesare regulated or controlled, always power off your computer.User's Manual 3-10
When Intel® Rapid Start Technology is enabled, Wake-up on LAN,Wake-up on USB or Wake-up from Sleep Mode automaticallyfunctions are not available when the computer has been switched fromSleep Mode to Hibernation Mode.The Windows cannot be restored normally if the battery is exhaustedwhen the computer is moving from Sleep Mode to Hibernation Mode.The partition allocation on the Solid State Drive for the Intel® RapidStart Technology cannot be deleted even if Intel® Rapid StartTechnology is disabled.Intel® Rapid Start Technology can be used only for Windows 8.Intel® Rapid Start Technology cannot be used in models that do notequipped with a Solid State Drive.The Windows restore time from Hibernation Mode depends on theamount of system memory used in the computer.Monitoring of power conditionsPower conditionsThe computer's operating capability and battery charge status are affectedby different power conditions, including whether an AC adaptor isconnected and what the charge level is for that battery.The LED in the table below refers to the DC IN/Battery indicator. Power on Power off(no operation)AC adaptorconnectedBattery fullycharged• Operates• No charge• LED: white• No charge• LED: whiteBattery partiallycharged or nocharge• Operates• Charge• LED: amber• Quick charge• LED: amberUser's Manual 3-11
Power on Power off(no operation)AC adaptornotconnectedRemainingbattery capacityis above lowbattery triggerpoint• Operates• LED: offRemainingbattery capacityis below lowbattery triggerpoint• Operates• LED: flashesamberRemainingbattery capacityis exhaustedComputer shutsdownDC IN/Battery indicatorCheck the DC IN/Battery indicator to determine the status of the batterypack and the power status with the AC adaptor connected. The followingindicator conditions should be noted:Flashing amber The battery charge is low. The AC adaptor mustbe connected in order to recharge the battery.Amber Indicates the AC adaptor is connected and thebattery is charging.White Indicates the AC adaptor is connected and thebattery is fully charged.No light Under any other conditions, the indicator doesnot light.If the battery pack becomes too hot while it is being charged, the chargewill stop and the DC IN/Battery indicator will go out. When the batterypack's temperature falls to a normal range, charging will resume - thisprocess will occur regardless of whether the computer's power is on or off.Power indicatorCheck the Power indicator to determine the power status of the computer -the following indicator conditions should be noted:White Indicates power is being supplied to thecomputer and the computer is turned on.User's Manual 3-12
Flashing amber Indicates that the computer is in Sleep Mode andthat there is sufficient power available (ACadaptor or battery) to maintain this condition.No light Under any other conditions, the indicator doesnot light.User's Manual 3-13
Chapter 4Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Using the Touch ScreenSome models are equipped with a touch screen.You can use your finger to manipulate icons, buttons, menu items, theonscreen keyboard, and other items on the touch screen.TapSimply tap your finger once on the touch screen to open whatever youtap, such as an app.Press and holdPress your finger down and leave it there for a few seconds. This willshow information to help you learn more about an item or will open amenu specific to what you are doing.Pinch or stretchTouch the screen or an item with two or more fingers, and then movethe fingers toward each other (pinch) or away from each other(stretch). This will show different levels of information or visuallyzooms in or out.RotatePut two or more fingers on an item and then turn your hand to rotatethings in the direction you turn your hand. Only some items can berotated.SlideDrag your finger on the touch screen to move through what's on thescreen.SwipeQuickly move your finger across the surface of the screen, withoutpausing when you first touch it.Swipe from the right or left edge for system commands and swipefrom the bottom or top edge for app commands.For details and more advanced touch screen gestures to interact withWindows 8, please refer to Help and Support.User's Manual 4-1
The KeyboardThe computer’s keyboard layouts are compatible with a 104/105-keyenhanced keyboard - by pressing some keys in combination, all of the104/105-key enhanced keyboard functions can be performed on thecomputer.The number of keys available on your keyboard will depend on whichcountry/region your computer is configured for, with keyboards beingavailable for numerous languages.In use there are different types of keys, specifically typewriter keys,function keys, soft keys, Windows special keys and the keypad overlay.Never remove the key caps on your keyboard. Doing so could causedamage to the parts under the key caps.Keyboard indicatorThe following figure shows the position of the CAPS LOCK indicator whichshows the following conditions:When the CAPS LOCK indicator glows, the keyboard will produce capitalswhen any letter is typed.Figure 4-1 CAPS LOCK indicator11. CAPS LOCK indicatorCAPS LOCK This indicator glows green when letter keys arelocked into their uppercase format.Function KeyThe function keys (F1 ~ F12) are the twelve keys at the top of yourkeyboard.You can configure the Function Keys Mode as "Special function mode" or"Standard F1-F12 mode" by clicking Desktop -> Desktop Assist -> Tools & Utilities -> System Settings -> Keyboard.User's Manual 4-2
"Special function mode" allows you to use special functions withoutpressing the FN key.Specialfunction modeStandard F1-F12 modeFunctionF1 FN + F1 Launches the help file supplied withthe software.F2 FN + F2 Decreases the computer's displaypanel brightness in individual steps.F3 FN + F3 Increases the computer's displaypanel brightness in individual steps.F4 FN + F4 Changes the active display device.To use a simultaneous mode, youmust set the resolution of the internaldisplay panel to match the resolutionof the external display device.F5 FN + F5 Enables or disables the Touch Pad.F6 FN + F6 Moves media backward.F7 FN + F7 Plays or pauses media playback.F8 FN + F8 Moves media forward.F9 FN + F9 Decreases the computer's volume.F10 FN + F10 Increases the computer's volume.F11 FN + F11 Turns the sound on or off.F12 FN + F12 Turns the Airplane mode on or off.FN + 1 FN + 1 Reduces the icon size on the desktopor the font sizes within one of thesupported application windows.FN + 2 FN + 2 Enlarges the icon size on the desktopor the font sizes within one of thesupported application windows.FN + Space FN + Space Changes the display resolution.FN + FN + Turns the keyboard backlight on oroff. This function is supported withsome models.Some functions will show the toast notification at the edges of the screen.User's Manual 4-3
Those toast notifications are disabled at factory default. You can enablethem in the TOSHIBA Function Key application.To access it, click Desktop -> Desktop Assist -> Tools & Utilities ->Function Key.Windows special keysThe keyboard provides two keys that have special functions in Windows,the Windows Start Button key activates the Start screen while theapplication key has the same function as the secondary (right) mousebutton.This key activates the Windows Start screen .This key has the same function as the secondary (right) mouse button.Generating ASCII charactersNot all ASCII characters can be generated using normal keyboardoperation, but you are able to generate these characters using theirspecific ASCII codes.1. Hold down ALT with the overlay on or ALT + FN with overlay off.2. Using the overlay keys, type the ASCII code of the character yourequire.3. Release ALT or ALT + FN - the ASCII character will appear on thedisplay screen.BatteryThis section explains battery types, use, recharging methods and handling.Battery typesThe computer has different types of batteries.Battery packWhen the AC adaptor is not connected, the computer's main power sourceis this lithium ion battery pack, also referred to in this manual as the mainbattery.Real Time Clock (RTC) batteryThe Real Time Clock (RTC) battery provides power for the internal realtime clock and calendar function and also maintains the systemconfiguration while the computer is turned off. If the RTC battery becomesUser's Manual 4-4
completely discharged, the system will lose this information and the realtime clock and calendar will stop working.Your computer will automatically power off after 1 minute and the samemessage will appear again the next time when it is turned on.You can change the Real Time Clock settings in the BIOS setup utility.Please refer to Troubleshooting for further information.The RTC battery does not charge while the computer is turned off even ifthe AC adaptor is attached.Care and use of the battery packThis section provides the important safety precautions in order to handleyour battery pack properly.Refer to the enclosed Instruction Manual for Safety and Comfort fordetailed precautions and handling instructions.The computer's RTC battery is a Ni-MH battery and should bereplaced only by your dealer or by a TOSHIBA service representative.The battery can explode if not properly replaced, used, handled ordisposed. Dispose of the battery as required by local ordinances orregulations.Charge the battery pack only in an ambient temperature between 5and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,battery pack performance might deteriorate and the battery life mightbe shortened.Charging the batteriesWhen the power in the battery pack becomes low, the DC IN/Batteryindicator will flash amber to indicate that only a few minutes of batterypower remain. If you continue to use the computer while the DC IN/Batteryindicator flashes, the computer will enable Hibernation Mode so that you donot lose any data, and automatically turn itself off.You must recharge a battery pack when it becomes discharged.ProceduresTo recharge a battery pack, connect the AC adaptor to the DC IN 19V jackand plug the other end into a working outlet - the DC IN/Battery indicatorwill glow amber while the battery is being charged.Charging TimeThe following table shows the approximate time required to fully charge adischarged battery.User's Manual 4-5
Battery type Power off Power onBattery pack about 3.5 hours about 4.0 to 8.0 hoursPlease be aware that the charging time when the computer is on is affectedby ambient temperature, the temperature of the computer and how you areusing the computer - if you make heavy use of external devices forexample, the battery might scarcely charge at all during operation.Battery charging noticeThe battery may not begin charging immediately under the followingconditions:The battery is extremely hot or cold (if the battery is extremely hot, itmight not charge at all). To ensure the battery charges to its fullcapacity, you should charge it at room temperature of between 5°C to35°C (41°F to 95°F).The battery is nearly completely discharged. In this instance youshould leave the AC adaptor connected for a few minutes and thebattery should begin charging.The DC IN/Battery indicator may show a rapid decrease in batteryoperating time when you try to charge a battery under the followingconditions:The battery has not been used for a long time.The battery has completely discharged and been left in the computerfor a long time.In such cases you should follow the steps as detailed below:1. Fully discharge the battery by leaving it in the computer with the poweron until the system automatically turns itself off.2. Connect the AC adaptor to the DC IN 19V jack of the computer, and toa wall outlet that is supplying power.3. Charge the battery until the DC IN/Battery indicator glows white.Repeat these steps two or three times until the battery recovers normalcapacity.Monitoring battery capacityRemaining battery power can be monitored using the following methods.Clicking the battery icon on the TaskbarVia the Battery Status in the Windows Mobility Center windowUser's Manual 4-6
You should wait at least 16 seconds after turning on the computerbefore trying to monitor the remaining operating time. This is becausethe computer needs this time to check the battery's remaining capacityand then calculate the remaining operating time, based on thistogether with the current power consumption.Please be aware that the actual remaining operating time may differslightly from the calculated time.With repeated discharges and recharges, the battery's capacity willgradually decrease. In view of this it will be noted that an often used,older battery will not operate for as long as a new battery even whenboth are fully charged.Maximizing battery operating timeA battery's usefulness depends on how long it can supply power on asingle charge, while how long the charge lasts in a battery depends on:Processor speedScreen brightnessSystem Sleep ModeSystem Hibernation ModeDisplay power off periodSolid State Drive power off periodHow often and for how long you use the Solid State Drive and externaldisk drives, for example, optical disc.How much charge the battery contained to begin with.How you use optional devices, such as a USB device, to which thebattery supplies power.Whether you enable Sleep Mode, which can conserve battery power ifyou are frequently turning the computer off and on.Where you store your programs and data.Whether you close the display panel when you are not using thekeyboard - closing the display saves power.The environmental temperature - operating time decreases at lowtemperatures.Whether you enable Sleep and Charge function.Batteries exhausted timeWhen you turn off the power of your computer with batteries fully charged,the batteries will be exhausted within the following approximate period.Battery type Sleep Mode Shut Down ModeBattery pack about 5 days about 110 daysUser's Manual 4-7
Extending battery lifeTo maximize the life of your battery packs:At least once a month, disconnect the computer from a power source andoperate it on battery power until the battery pack fully discharges. Beforedoing so, follow the steps as detailed below.1. Turn off the computer's power.2. Disconnect the AC adaptor and turn on the computer's power - if itdoes not turn on then go to Step 4.3. Operate the computer on battery power for five minutes. If you findthat the battery pack has at least five minutes of operating time,continue operating until the battery pack is fully discharged, however, ifthe DC IN/Battery indicator flashes or there is some other warning toindicate a low battery condition, go to Step 4.4. Connect the AC adaptor to the DC IN 19V jack of the computer, andto a wall outlet that is supplying power. The DC IN/Battery indicatorshould glow amber to indicate that the battery pack is being charged,however, in the event that DC IN/Battery indicator does not glow thisindicates that power is not being supplied - check the connections forthe AC adaptor and the power cord.5. Charge the battery pack until the DC IN/Battery indicator glowswhite.Memory mediaThe computer is equipped with a memory media slot that canaccommodate some kinds of memory media with various memorycapacities so that you can easily transfer data from devices, such as digitalcameras and Personal Digital Assistants.Keep foreign objects out of the memory media slot. Never allow metalobjects, such as screws, staples and paper clips, to enter the computer orKeyboard. Foreign metal objects can create a short circuit, which cancause computer damage and fire, possibly resulting in serious injury.Please note that an adaptor is required to use miniSD/microSD Card.Please note that not all memory media have been tested and verifiedto work correctly. Therefore, it is not possible to guarantee that allmemory media will operate properly.The slot does not support Magic Gate functions.User's Manual 4-8
Figure 4-3 Examples of memory media Secure Digital (SD)Card microSD card adaptorand microSD card MultiMediaCard(MMC)Points to note about the memory media cardSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital MusicInitiative), which is a technology adopted to prevent unlawful copy orplayback of digital music. For this reason, you cannot copy or playbackprotected material on another computer or other device, and you may notreproduce any copyrighted material except for your personal enjoyment.Below is a simple explanation for distinguishing SD memory cards fromSDHC memory cards and SDXC memory cards.SD, SDHC and SDXC memory cards appear the same externally.However, the logo on memory cards is different, so pay carefulattention to the logo when purchasing.The SD memory card logo is ( ).The SDHC memory card logo is ( ).The SDXC memory card logo is ( ).The maximum capacity of SD memory cards is 2GB. The maximumcapacity of SDHC memory cards is 32GB. The maximum capacity ofSDXC memory cards is 64GB.Memory media formatNew media cards are formatted according to specific standards. If you wishto reformat a media card, be sure to do so with a device that uses mediacards.Formatting a memory media cardMemory media cards are sold already formatted in conformity to specificstandards. If you reformat a memory card, be sure to reformat it with adevice such as digital camera or digital audio player that uses the memorycards, not with the format command provided within Windows.Should you need to format all areas of the memory card, including theprotected area, you will need to obtain an appropriate application thatapplies the copy protection system.User's Manual 4-9
Media careObserve the following precautions when handling the card.Do not twist or bend cards.Do not expose cards to liquids or store in humid areas or lay mediaclose to containers of liquid.Do not touch the metal part of a card or expose it to liquids or let it getdirty.After using card, return it to its case.The card is designed so that it can be inserted only one way. Do nottry to force the card into the slot.Do not leave a card partially inserted in the slot. Press the card untilyou hear it click into place.Set the write-protect switch to the lock position, if you do not want torecord data.Memory cards have a limited lifespan, so it is important to backupimportant data.Do not write to a card if the battery power is low. Low power couldaffect writing accuracy.Do not remove a card while read/write is in progress.For more details on using memory cards, see manuals accompanying thecards.About the write-protectThe memory media cards have a function for protect.SD Card (SD memory card, SDHC memory card and SDXC memorycard)Set the write-protect switch to the lock position, if you do not want to recorddata.Inserting a memory mediaThe following instructions apply to all types of supported media devices. Toinsert a memory media, follow the steps as detailed below:1. Turn the memory media so that the contacts (metal areas) face down.User's Manual 4-10
2. Insert the memory media into the memory media slot on the side ofthe computer.Figure 4-4 Inserting a memory media (1)121. Memory media slot 2. Memory mediaMake sure the memory media is oriented properly before you insert it.If you insert the media in wrong direction, you may not be able toremove it.When inserting the memory media, do not touch the metal contacts.You could expose the storage area to static electricity, which candestroy data.Do not turn the computer off or switch to Sleep Mode or HibernationMode while files are being copied - doing so may cause data to belost.Take care when inserting the memory media card into the slot, asaccidental impact could result in damage to the media card.Take care when moving the computer with the media card insertedinto the slot, as the card extends beyond the chassis edge. Accidentalimpact may result in damage to the media card or computer.3. Press the memory media gently to ensure a firm connection is made.Be careful not to press too hard to avoid damaging the media card.The memory media is partially extended beyond the slot.Figure 4-5 Inserting a memory media (2)Removing a memory mediaThe following instructions apply to all types of supported media devices. Toremove a memory media, follow the steps as detailed below:User's Manual 4-11
1. Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar.2. Point to memory media and click the left Touch Pad control button.3. Grasp the media and remove it.If you remove the memory media or turn off the power while thecomputer is accessing the memory media, you may lose data ordamage the media.Do not remove the memory media while the computer is in Sleep orHibernation Mode. The computer could become unstable or data inthe memory media could be lost.Do not remove only the miniSD/microSD Card while leaving theadaptor in the memory media slot.HDMI DeviceYour computer comes with a built-in display, but you can also connect anHDMI-compatible television or external display device via the HDMI Outport. To connect the HDMI display device, follow the steps as detailedbelow:As the port operation of all HDMI (High-Definition Multimedia Interface)display devices have not been confirmed, some HDMI display devices maynot function properly.To connect a device to the HDMI Out port, you must purchase an HDMIcable.Connecting an HDMI device1. Plug one end of the HDMI cable into the HDMI in port of the HDMIdisplay device.2. Plug the other end of the HDMI cable into the HDMI out port on yourcomputer.Figure 4-6 Connecting the HDMI out port121. HDMI out port 2. HDMI cableUser's Manual 4-12
Please do not plug/unplug an HDMI device under the following conditions:The system is starting up.The system is shutting down.When you connect a television or external monitor to the HDMI port, thedisplay output device is set to HDMI.When you unplug the HDMI cable and re-plug it, please wait at least 5seconds before you re-plug the HDMI cable again.You can change the display settings by pressing function keys or bypressing the ( ) + P keys, or by configuring the display propertiessettings.When you change the display output device, the playback device may notswitch automatically. In this case, in order to set the playback device to thesame device as the display output device, please adjust the playbackdevice manually by the following steps:1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound.2. In the Playback tab, select the playback device which you want toswitch to.3. To use the internal speakers on your computer, select Speakers. To usethe television or the external monitor that you have connected to thecomputer, select a different playback device.4. Click the Set Default button.5. Click OK to close the Sound dialog.Settings for display video on HDMITo view video on the HDMI display device, be sure to configure thefollowing settings otherwise you may find that nothing is displayed.Be sure to use the function key to select the display device before startingto play video. Do not change the display device while playing video.Do not change the display device under the following conditions.While data is being read or written.While communication is being carried out.Select HD FormatTo select the display mode, follow the steps as detailed below:1. Click Desktop -> Desktop Assist -> Control Panel.2. Click Appearance and Personalization.3. Click Display.User's Manual 4-13
4. Click Change display settings.5. Click Advanced settings.6. Click List All Modes.7. Select one of the mode at List All Modes.Optional TOSHIBA AccessoriesYou are able to add a number of options and accessories in order to makeyour computer even more powerful and convenient to use. For reference,the following list details some of the items that are available from yourreseller or TOSHIBA dealer:Universal AC Adaptor If you frequently use your computer at more thanone site, it may be convenient to purchase anadditional AC adaptor to be kept at each site inorder to remove the need to always carry theadaptor with you.Sound System and Video modeThis section describes some of the audio control functions.Volume MixerThe Volume Mixer utility lets you control the audio volume for playback ofdevices and applications under Windows.To launch the Volume Mixer utility, click Desktop and right click on thespeaker icon on the Taskbar, and then select Open Volume Mixerfrom the sub menu.To adjust the volume level of speakers or headphones, move theSpeakers slider.To adjust the volume level of an application that you are using, movethe slider for the corresponding application.Microphone LevelFollow the steps below to change the microphone recording level.1. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu.2. Select Microphone, and click Properties.3. On the Levels tab move the Microphone slider to increase ordecrease the microphone volume level.If you feel the microphone volume level is inadequate, move theMicrophone Boost slider to a higher level.User's Manual 4-14
Audio EnhancementsIn order to apply the sound effects for your current speaker, follow thesteps below.1. Click Desktop and right click on the Speakers icon on the Taskbar,and then select Playback devices from the sub menu.2. Select Speakers, and click Properties.3. On the Enhancements tab select the sound effects you would like,and click Apply.SmartAudioYour computer contains SmartAudio, a powerful program that allows you toconfigure your audio software to enhance and personalize your listeningexperience.Starting SmartAudio ApplicationTo launch the SmartAudio, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> SmartAudio.Opening SmartAudio HelpClicking "?" in the top right corner of the SmartAudio window will open theHelp file in your selected language, or in English if your selected languageis not supported.Video modeVideo mode settings are configured via the Screen Resolution dialog.To open the Screen Resolution dialog, click Desktop -> Desktop Assist -> Control Panel -> Appearance and Personalization -> Display ->Change display settings.If you are running some applications (for example a 3D application or videoplayback), you may see some disturbance, flickering or frame dropping onyour screen.If that occurs, adjust the resolution of display, lowering it until the screen isdisplayed properly.User's Manual 4-15
Chapter 5Utilities and Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utilities.Utilities and ApplicationsThis section describes the pre-installed utilities that come with thecomputer and details how to start them. For further information on theiroperation, you may refer to each utility's online manual, help files orREADME.TXT file (if applicable).All the utilities described here can be accessed from Desktop -> Desktop Assist.Furthermore, some utilities can also be launched from Start screen anddesktop shortcut.TOSHIBA DesktopAssistTOSHIBA Desktop Assist is a graphical userinterface that provides access to specific toolsand TOSHIBA utilities and applications that makethe use and configuration of the computer easier.To access this utility, click Desktop -> Desktop Assist.Smart View Utility The Smart View Utility allows you to make thetext size bigger or smaller on the desktopaccording to your usage and favorite. You canchange the text size on the display and on thetitle bar of windows by changing the scaling ofthe text size. When the scaling is smaller, moreinformation will appear on the displaysimultaneously but the text size becomessmaller. When the scaling is larger, lessinformation will appear on the displaysimultaneously but the text size becomes larger.To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> Smart View Utility.User's Manual 5-1
TOSHIBA PCDiagnostic ToolThe TOSHIBA PC Diagnostic Tool will displaybasic system configuration information and allowthe functionality of some of the computer's built-in hardware devices to be tested.To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.For details on TOSHIBA PC Diagnostic Tool, seethe help file.TOSHIBA PasswordutilityThis utility allows you to set a password in orderto restrict access to the computer.To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities.TOSHIBA SystemSettingsThis utility allows you to customize yourhardware settings according to the way you workwith the computer and the peripherals you use.To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings.TOSHIBA eco Utility This computer is equipped with "eco mode". Thismode slightly lowers performance of somedevices to reduce electric power consumption.You can realize measurable power savings byusing it continuously.TOSHIBA eco Utility helps you control andmonitor your power savings. Various informationcan help you to understand your degree ofcontribution to the environment.Furthermore, this utility contains Peak shiftfunction that can help reduce power usage duringperiods of peak demand by shifting some powerconsumption to periods when demand is lower.To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> eco Utility.For details on TOSHIBA eco utility, see the helpfile.TOSHIBA MediaPlayer by sMedioTrueLink+This software is a multimedia player which canbe used to play back video, music and photo.TOSHIBA Media Player can play back contentson a local library/home network/SkyDrive.To access it, click the Media Player icon on theStart screen.For details, please refer to the Tutorial.User's Manual 5-2
TOSHIBA FunctionKeyThis utility allows you to perform some featuresby pressing a specified key or combined with theFN key.To setup this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key.For details, please refer to the Function Keysection.TOSHIBA ServiceStationThis application allows your computer toautomatically search for TOSHIBA softwareupdates or other alerts from TOSHIBA that arespecific to your computer system and itsprograms. When enabled, this applicationperiodically transmits to our servers a limitedamount of system information, which will betreated in strict accordance with the rules andregulations as well as applicable data protectionlaw.To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station.TOSHIBA PC HealthMonitorThe TOSHIBA PC Health Monitor applicationproactively monitors a number of systemfunctions such as power consumption, batteryhealth and system cooling, informing you ofsignificant system conditions. This applicationrecognizes the system and individual componentserial numbers and will track specific activitiesrelated to their usage.To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor.For details on TOSHIBA PC Health Monitor, seethe help file.TOSHIBA Resolution+Plug-in for WindowsMedia PlayerThe plug-in lets you upconverts wmv and mp4videos on Windows Media Player.For more information, please refer to theTOSHIBA Resolution+ Plug-in for WindowsMedia Player Help.To access it, click Desktop -> Desktop Assist -> Media & Entertainment -> TOSHIBA Resolution+ Plug-in for Windows Media Player - Help.User's Manual 5-3
You may not have all the software listed above depending on the modelyou purchased.Special featuresThe following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.Access each function using the following procedures.*1 To access the Power Options, click Desktop -> Desktop Assist ->Control Panel -> System and Security -> Power Options.Function keys Function keys are specific key combinations thatlet you quickly change the system configurationdirectly from the keyboard without running asystem program.Display automaticpower off *1This feature automatically cuts off power to thecomputer's display panel when there is nokeyboard input for a specified time, with powerbeing restored the next time a key is pressed.This can be specified in the Power Options.SSD automatic poweroff *1This feature automatically cuts off power to theSolid State Drive when it is not accessed for aspecified time, with power being restored whenthe Solid State Drive is next accessed. This canbe specified in the Power Options.System automaticSleep/HibernationMode *1This feature automatically shuts down the systeminto either Sleep Mode or Hibernation Modewhen there is no input or hardware access for aspecified time. This can be specified in the PowerOptions.Power on password Two levels of password security, supervisor anduser, are available to prevent unauthorizedaccess to your computer.Intelligent powersupply *1A microprocessor in the computer's intelligentpower supply detects the battery's charge,automatically calculates the remaining batterycapacity and protects electronic componentsfrom abnormal conditions such as a voltageoverload from the AC adaptor. This can bespecified in the Power Options.Battery save mode *1 This feature lets you configure the computer inorder to save battery power. This can bespecified in the Power Options.User's Manual 5-4
Panel power on/off *1 This feature automatically turns power to thecomputer off when the display panel is closed,and turns it back on when the display panel isopened. This can be specified in the PowerOptions.Low batteryautomatic HibernationMode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automatically enters Hibernation Modeand shuts itself down. This can be specified inthe Power Options.Sleep Mode If you have to interrupt your work, you can usethis feature to allow you to turn off power to thecomputer without exiting from your software.Data is maintained in the computer's mainmemory so that when you next turn on thepower, you can continue working right where youleft off.Hibernation Mode This feature lets you turn off the power to thecomputer without exiting from your software. Thecontents of main memory are automaticallysaved to the Solid State Drive so that when younext turn the power on again, you can continueworking right where you left off. Refer to theTurning off the power section, for more details.USB Wakeup function This function restores the computer from SleepMode depending on the external devicesconnected to the USB ports.For example, if a mouse or USB keyboard isconnected to a USB port, clicking the mousebutton or pressing the keyboard will wakeup thecomputer.User's Manual 5-5
Heat dispersal *1 To protect against overheating, the processor isequipped with an internal temperature sensorwhich activates a cooling fan or lowers theprocessing speed if the computer's internaltemperature rises to a certain level. You are ableto select whether to control this temperature byeither turning on the fan first, then if necessarylowering the processor speed, or by lowering theprocessor speed first, then if necessary turningon the fan. Both of these functions are controlledthrough the Power Options.When the processor's temperature falls withinnormal range, the fan and the processoroperation will return to its standard speed.If the processor's temperature reaches anunacceptably high level with either setting, thecomputer automatically shuts down to preventany damage. In this instance all unsaved data inmemory will be lost.TOSHIBA Password utilityThe TOSHIBA Password utility provides two levels of password security:User and Supervisor.Passwords set by the TOSHIBA Password utility function are different fromthe Windows password.User PasswordTo start the utility, click the following items:Desktop -> Desktop Assist -> Tools & Utilities -> User PasswordUser authentication may be required to validate user rights when usingTOSHIBA Password Utility to delete or change passwords, etc.Set (button)Click this button to register a password. After a password is set, youwill be prompted to enter it when you start the computer.After you set the password, a dialog box will be displayed askingwhether you want to save it to other media. If you forget the password,you can open the password file on another computer. Be sure to keepthe media in a safe place.User's Manual 5-6
When entering the character string to register the password, enterfrom the keyboard character by character and do not enter as ASCIIcode or copy-and-paste the character string. In addition, ensure thatthe registered password is correct by outputting the character string tothe password file.When entering a password, do not enter any characters (for example"!" or "#") produced by pressing the SHIFT or ALT keys.Delete (button)Click this button to delete a registered password. Before you candelete a password, you must first enter the current password correctly.Change (button)Click this button to change a registered password. Before you canchange a password, you must first enter the current passwordcorrectly.Owner String (text box)You can use this box to associate text with the password. After youenter text, click Apply or OK. When the computer is started, this textwill be displayed together with the prompt asking you to enter apassword.You can use BIOS Setup to set, change or delete the HDD Password orHDD Master Password.To start BIOS Setup.1. In the Settings charm, click Power and then select Restart.2. Hold down the corresponding key and then release this key onesecond after the computer is power on - the BIOS setup utility willload.To end the BIOS Setup, press F10, and then press Y to accept thechanges. The computer will restart.If you forget your HDD User Password, TOSHIBA will NOT be able toassist you, and your HDD will be rendered COMPLETELY andPERMANENTLY INOPERABLE. TOSHIBA will NOT be heldresponsible for any loss of any data, any loss of use or access to yourHDD, or for any other losses to you or any other person ororganization that result from the loss of access to your HDD. If youcan’t accept this risk, don’t register the HDD User Password.When saving the HDD User Password shut down or restart thecomputer. If the computer is not shut down or restarted, the saveddata may not be correctly reflected. For more information on shuttingdown or restarting the computer, refer to Turning on the power.User's Manual 5-7
Supervisor PasswordIf you set a Supervisor Password, some functions might be restricted whena user logs on with the User Password. To set a Supervisor Password:Desktop -> Desktop Assist -> Tools & Utilities -> Supervisor PasswordThis utility lets you do the following:Register or delete the Supervisor Password.Specify restrictions for general users.Starting the computer by passwordIf you have already registered a user password, there is one way to startthe computer:Enter the password manually.The password is necessary only if the computer was shut down inHibernation mode or boot mode.It is not needed in Sleep mode and Restart.To enter a password manually, follow the steps as detailed below:1. Turn on the power as described in the Getting Started section. Thefollowing message will appear in the screen:Password=At this point, the function keys do not work. They will function after youenter the password.2. Enter the Password.3. Press ENTER.If you enter the password incorrectly three times in a row, or if you don’tenter the password within 1 minute, the computer shuts off. In this case,some features that can power on the computer automatically (Wake-up onLAN, Task Scheduler, etc) may not work. You must turn the computer backon to retry password entry.TOSHIBA System SettingsTOSHIBA System Settings is the TOSHIBA configuration management toolavailable through the Windows operating system.To run TOSHIBA System Settings, click Desktop -> Desktop Assist ->Tools & Utilities -> System Settings.The TOSHIBA System Settings window contains a number of tabs to allowspecific functions of the computer to be configured.In addition there are also three buttons: OK, Cancel and Apply.User's Manual 5-8
OK Accepts your changes and closes the TOSHIBASystem Settings window.Cancel Closes the window without accepting yourchanges.Apply Accepts all your changes without closing theTOSHIBA System Settings window.Some options shown in grey are possible to confirm their status.TOSHIBA System Settings screen may have the following tabs:General—Allows you to view the current BIOS version or changecertain settings back to their default valuesSleep and Charge—Allows you to set advanced features for sleepmode, hibernate mode, and shutdown stateCPU—Allows you to set conditions for the CPUBoot—Allows you to change the sequence in which your computersearches the drives for the operating systemKeyboard—Allows you to access the wake-on keyboard function, or toconfigure the function keysUSB—Allows you to set conditions for USBSATA—Allows you to set conditions for SATAAdvanced—Allows you to set conditions for a specific device orfunctionThe settings or options explained here may vary depending on the modelyou purchased.After you changed the settings, a dialog box may appear to prompt you thatthe changes will take effect after the computer is restarted. Make sure torestart your computer immediately to apply these changes.USB ChargeUSB Sleep and ChargeThe port with the icon ( ) has Sleep and Charge function. You can usethe Sleep and Charge function to charge certain USB-compatible externaldevices such as mobile phones or portable digital music players. Yourcomputer can supply USB bus power (DC5V) to the USB port even whenthe computer is turned OFF. "Power OFF" includes Sleep Mode,Hibernation Mode or shutdown state.To set USB Sleep and Charge feature, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings -> Sleep and Charge.This option allows you to set advanced features when the power of thecomputer is turned OFF. It also displays the remaining battery capacity.User's Manual 5-9
Move the slider to enable or disable this function.Enabled Enables the Sleep and Charge function. Thenyou can use this function to charge certain USB-compatible external devices such as mobilephones or portable digital music players.Disabled Disables the Sleep and Charge function.The Sleep and Charge function may not work with certain externaldevices even if they are compliant with the USB specification. In thosecases, turn the power of the computer ON to charge the device.When Sleep and Charge function is enabled, USB bus power (DC5V)will be supplied to compatible ports even when the power of thecomputer is turned OFF. USB bus power (DC5V) is similarly suppliedto the external devices which are connected to the compatible ports.However, some external devices cannot be charged solely bysupplying USB bus power (DC5V). As for the specifications of theexternal devices, please contact the device manufacturer or check thespecifications of the external devices thoroughly before use.Using the sleep and charge function to charge external devices willtake longer than charging the devices with their own chargers.If Sleep and Charge function is enabled, the computer’s battery willdischarge during hibernation or when the computer is turned off. It isrecommended that you connect the AC adaptor to the computer whenenabling the Sleep and Charge function.External devices connected to the USB bus power (DC5V) functionthat interfaces with the power ON/OFF of the computer may always bein an operational state.When there is a current overflow of the external devices connected tothe compatible ports, USB bus power (DC5V) supply may be stoppedfor safety reasons.When Sleep and Charge function is enabled, the USB Wakeupfunction does not work for compatible ports. In that case, if there is aUSB port that does not have the Sleep and Charge function, attachthe mouse or keyboard to it. If all USB ports have the Sleep andCharge function, change to disable Sleep and Charge function. TheUSB Wakeup function will now work, but the Sleep and Chargefunction will be disabled.Metal paper clips or hair pins/clips will generate heat if they come intocontact with USB ports. Do not allow USB ports to come into contact withmetal products, for example when carrying the computer in your bag.Your PC has multiple charging modes so that many different USB devicescan be supported for Sleep and Charge function. Auto Mode (Default) issuitable for a wide range of digital audio players.User's Manual 5-10
Your computer supports High Current Mode (2.0A Mode). Using thefollowing procedure to find a suitable mode from Auto Mode to High Current Mode for your USB device to charge.Do not use High Current Mode when your USB devices do not supportHigh Current Mode (2.0A Mode).This function may not be able to be used with some connected externaldevices even if the appropriate mode is selected. In this situation, disableand stop using this function.While using High Current Mode, your computer can supply USB bus power(DC5V, 2.0A) to the compatible ports while the computer is turned off.Some external devices cannot use High Current Mode (2.0A Mode). As forthe specifications of the external devices, please contact the device’smanufacture or check the specifications of the external device thoroughlybefore use.It is recommended that AC adaptor be connected to the computer whileusing High Current Mode.Never use USB devices and cables not supporting this feature when HighCurrent Mode is used.Always use the USB cable that was included with your USB device.This utility can be used to enable/disable USB charge under battery mode.Function under Battery ModeMove the slider to enable or disable this function.Enabled Enables Sleep and Charge function under batterymode.Disabled Enables Sleep and Charge function only whenthe AC adaptor is connected.Lower limit ofremaining battery lifeSpecifies the lower limit of remaining battery lifeby moving the slider bar. If the remaining batterylife falls below the setting, the Sleep and Chargefunction will be stopped.This setting is only available when the Function under Battery Mode is enabled.System ON CDP ChargeThe port with the icon ( ) has System ON CDP Charge function. Thisfunction enable/disable CDP (Charging Downstream Port) to use rapidUSB charge while the computer is powered on. When "System ON CDPCharge Mode" is enabled, your computer can supply USB bus power(DC5V, 1.5A) to the compatible ports while the computer is turned on.To set System ON CDP Charge Mode, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings -> USB.User's Manual 5-11
Enabled Rapid USB battery charge at maximum 1.5Awhile PC is powered On.Disabled Conventional USB battery charge while PC ispowered On.The "System ON CDP Charge Mode" may not work with certain externaldevices even if they are compliant with the USB specifications. In thosecases, use a USB port without "USB Sleep and Charge function" or disable“System ON CDP Charge Mode”.It is recommended that AC adaptor be connected to the computer whileusing the "System ON CDP Charge Mode".When your computer battery capacity is too low to continue, "System ONCDP Charge Mode" may not work. In those cases, connect the AC adaptorand reboot the computer.Never use USB cables not supporting this feature when "System ON CDPCharge Mode" (DC5V, 1.5A) is enabled.Always use the USB cable that was included with your USB device.When "System ON CDP Charge Mode" or “USB Sleep and Chargefunction” is enabled, the “USB Wakeup” function will not work. In that case,use a USB port without "USB Sleep and Charge function" or disable both“System ON CDP Charge Mode” and “USB Sleep and Charge function”.Sleep and MusicYour can use your computer’s speaker for the portable audio device, evenwhen the power of the computer is turned OFF."Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.The Microphone jack supports the Sleep and Music function.When Sleep and Music function is enabled, it is not possible to mutesound from the speaker even by connecting headphones to theHeadphone jack. There is also no sound from the headphone.When Sleep and Music function is enabled, it is possible to play soundfrom the computer’s speaker by connecting an audio cable to theMicrophone jack. Using this function discharges the computer’sbattery. Therefore, it is recommended that the computer be connectedto an external power source via the AC Adaptor.When using the Sleep and Music function, connect the computer andAudio device with an audio cable.When using the Sleep and Music function, the volume level can not bechanged from the computer.User's Manual 5-12
The volume adjustment and mute setting might be different betweenWindow mode and Sleep and Music mode. Before connecting theaudio device to the computer, turn down the volume of the audiodevice. Sound quality may also be different.Use the Sleep and Music function with the display open.TOSHIBA Media Player by sMedio TrueLink+Please be aware of the following limitations when you use the TOSHIBAMedia Player by sMedio TrueLink+:Notes on useThis software is a multimedia player which can be used to play back video,music and photo. However, some files may not be able to play backnormally.It is recommended that the AC adaptor be connected while TOSHIBAMedia Player is running. Power saving features may interfere withsmooth playback. When TOSHIBA Media Player is used with a batterypower, set the Power Options to "Balance".The screen saver is disabled while TOSHIBA Media Player is playinga video file or slideshows of photos.The computer will not enter Sleep, Hibernation and shut-down modeautomatically, while TOSHIBA Media Player is running.The display automatic power off function is disabled while TOSHIBAMedia Player is playing a video file or slideshows of photos.The Resolution+ function was specially adjusted for the internalmonitor. Hence, please turn OFF Resolution+ when viewing onexternal monitor.Playback of high bit rate content may cause frame dropping, audioskipping or decrease in computer performance.Tap/click the Refresh button on app commands to refresh the contentdisplayed on Library Screen. It won’t be refreshed automatically.If sleep, hibernation, shutdown or reboot operation is in process duringuploading the files to SkyDrive, the operation will not be properlycompleted.This app doesn’t support to playback content protected by DRM. If youtry to play DRM protected content with Resolution+ On state, this appmay be closed.Photos uploaded to SkyDrive are limited to a maximum resolution of2048 x 2048 pixels. Any photo over that resolution will be scaledproportionally to a maximum size of 2048 x 2048 pixels.This app doesn't support DMS.User's Manual 5-13
Operating TOSHIBA Media Player by sMedio TrueLink+The steps for playing a video file on a local library:1. Click My Local Library on the Start Page of TOSHIBA Media Player.2. Click a video file to playback.The steps for playing a music file on a local library:1. Click My Local Library on the Start Page of TOSHIBA Media Player.2. Click Music in the upper-left corner of the screen.3. Select an artist icon or album icon for playback.4. Click a music file to playback.The steps for playing a photo file on a local library:1. Click My Local Library on the Start Page of TOSHIBA Media Player.2. Click Photos in the upper-left corner of the screen.3. Select a folder icon or date icon for playback.4. Click a photo file to playback.Opening TOSHIBA Media Player by sMedio TrueLink+ManualThe features and operations about TOSHIBA Media Player are explainedin the TOSHIBA Media Player Manual.Use the following procedure to open TOSHIBA Media Player Manual:Click the Tutorials icon on the Start Page of TOSHIBA Media Player.Use the following procedure to open TOSHIBA Media Player Online help:When TOSHIBA Media Player is running, click Help of the Settings charm.TOSHIBA PC Health MonitorThe TOSHIBA PC Health Monitor application proactively monitors anumber of system functions such as power consumption, battery healthand the system cooling, informing you of significant system conditions. Thisapplication recognizes the system and individual component serialnumbers, and will track specific activities related to the computer and theirusage.The collected information includes device operation time and number ofactuations or status changes (i.e.: number of power button and FN keycombination uses, AC adaptor, battery, LCD, fan, HDD/SSD, soundvolume, wireless communication functionalities and USB information), dateof initial system use, and also computer and device usage (i.e.: powersettings, battery temperature and recharging, CPU, memory, backlightillumination time, and temperatures for various devices). The stored datauses a very small portion of the total Solid State Drive capacity,approximately 10MB or less per year.This information is used to identify and provide a notification of systemconditions which may effect the performance of your TOSHIBA computer. ItUser's Manual 5-14
may also be used to help diagnose problems should the computer requireservice by TOSHIBA or TOSHIBA's authorized service providers.Additionally, TOSHIBA may also use this information for quality assuranceanalysis.Subject to the use restrictions above, the HDD data logged may betransferred to entities located outside of your country or region of residence(e.g., European Union). Those countries may or may not have the samedata protection laws or data protection levels as required by your homecountry or region.Once enabled, you may disable the TOSHIBA PC Health Monitor at anytime by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from theHDD/SSD.The TOSHIBA PC Health Monitor software does not extend or modifyTOSHIBA's obligations under its standard limited warranty in any way.TOSHIBA's standard limited warranty terms and limitations apply.Starting the TOSHIBA PC Health MonitorThe TOSHIBA PC Health Monitor can be started using the followingmethods:Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor.Click the icon ( ) in the notification area, then click the "Enable PC Health Monitor..." message the first time you run the application and"Run PC Health Monitor..." every time thereafter.No matter which method is used, the TOSHIBA PC Health Monitorexplanation screen will be displayed.Clicking Next will display the "PC Health Monitor Software Notice &Acceptance" screen. Please carefully read the information displayed.Selecting ACCEPT and clicking OK will enable the program. By enablingthe TOSHIBA PC Health Monitor software, you agree with these terms andconditions and to the use and sharing of the collected information. Oncethe program is enabled, the TOSHIBA PC Health Monitor screen isdisplayed, and the program will begin monitoring system functions andcollecting information.A message will be displayed if any changes which may interfere with theoperation of the program are detected. Follow the instructions displayed onscreen in the message.System RecoveryThere is a hidden partition allocated on the Solid State Drive for the SystemRecovery Options in the event of a problem.You can also create recovery media and restore the system.User's Manual 5-15
The following items will be described in this section:Creating Recovery MediaRestoring the pre-installed software from your created RecoveryMediaRestoring the pre-installed software from the Recovery Solid StateDriveCreating Recovery MediaThis section describes how to create Recovery Media.Be sure to connect the AC adaptor when you create Recovery Media.Be sure to close all other software programs except the RecoveryMedia Creator.Do not run software such as screen savers which can put a heavyload on the CPU.Operate the computer at full power.Do not use power-saving features.Do not write to the media when the virus check software is running.Wait for it to finish, then disable virus detection programs including anysoftware that checks files automatically in the background.Do not use utilities, including those intended to enhance Solid StateDrive access speed. They may cause unstable operation and damagedata.Do not shut down/log off or Sleep/Hibernate while writing or rewritingthe media.Set the computer on a level surface and avoid places subjected tovibrations such as airplanes, trains, or cars.Do not use on an unstable surface such as a stand.A recovery image of the software on your computer is stored on the SolidState Drive, and can be copied to either disc media or USB Flash Memoryby using the following steps:1. Select either blank disc or USB Flash Memory.The application will allow you to choose from a variety of differentmedia onto which the recovery image can be copied including discmedia and USB Flash Memory.Please note that some of the disc media may not be compatible withthe optical disc drive connected to your computer. You shouldtherefore verify the optical disc drive supports the blank media youhave chosen before proceeding.USB Flash Memory will be formatted and all the data in the USB FlashMemory will be lost when proceeding.User's Manual 5-16
2. Turn on your computer and allow it to load the Windows operatingsystem from the Solid State Drive as normal.3. Insert the first blank disc into the optical disc drive tray, or Insert theUSB Flash Memory into one available USB port.4. Click Desktop -> Desktop Assist -> Support & Recovery ->Recovery Media Creator.5. After Recovery Media Creator starts, select the type of media and thetitle you wish to copy, and then click the Create button.Restoring the pre-installed software from your createdRecovery MediaIf the pre-installed files are damaged, you are able to use the RecoveryMedia you have created to restore the computer to the state it was in whenyou originally received it. To perform this restoration, follow the stepsbelow:When you reinstall the Windows operating system, the hard disk willbe reformatted and all data will be lost.Please make sure to use the default Boot Mode option in the BIOSsetup utility before restoring.1. In the Settings charm, click Power and then select Restart.2. Hold down the F2 key and then release this key one second afterthe computer is power on - the BIOS setup utility will load.In the BIOS setup screen, select Advanced -> System Configuration-> Boot Mode -> UEFI Boot (Default).If you set the Boot Mode as CSM Boot, the recovery media created byRecovery Media Creator will NOT be able to restore.If you create a recovery image using advanced recovery tools fromControl Panel, please also make sure to use the default Boot Modeoption (UEFI Boot) in the BIOS setup utility before restoring.1. Load the Recovery Media into the external Optical Disc Drive or insertthe recovery USB Flash Memory into one available USB port.2. In the Settings charm, click Power and then select Restart.3. Hold down the F12 key and then release this key one second after thecomputer is power on.4. Use the up and down cursor key to select the appropriate option fromthe menu according to your actual recovery media.5. A menu will be displayed from which you should follow the on-screeninstructions.User's Manual 5-17
When drivers/utilities are installed, you can setup the respectivedrivers/utilities from the following place. To open the setup files, ClickDesktop -> Desktop Assist -> All Programs -> TOSHIBA ->Applications and Drivers.TOSHIBA Media Player by sMedio TrueLink+ application is notincluded in the setup files above but can be downloaded fromWindows Store.If you have previously chosen to remove the recovery partition and aretrying to create "Recovery Media", you will see the following message: "TheRecovery Media Creator can not be launched because there is no recoverypartition."When there is no recovery partition, the Recovery Media Creator cannotmake Recovery Media.However, if you have already created a "Recovery Media", you can use itto restore the recovery partition.If you have not created "Recovery Media", please contact TOSHIBAsupport for assistance.Restoring the pre-installed software from theRecovery Solid State DriveA portion of the total Solid State Drive space is configured as a hiddenrecovery partition. This partition stores files which can be used to restorepre-installed software in the event of a problem.If you subsequently set up your Solid State Drive again, do not change,delete or add partitions in a manner other than specified in the manual,otherwise you may find that space for the required software is notavailable.In addition, if you use a third-party partitioning program to reconfigure thepartitions on your Solid State Drive, you may find that it becomesimpossible to setup your computer.Make sure that the AC adaptor is connected during the restoring process.When you reinstall the Windows operating system, the Solid State Drivemay be reformatted and all data may be lost.1. In the Settings charm, click Power and then select Restart.2. Hold down 0 (zero) key and then release this key one second after thecomputer is power on.3. Select Troubleshoot.4. Select Reset your PC.User's Manual 5-18
5. Follow the on screen instructions to finish the recovery.You can also perform the restoration through PC settings in the operatingsystem:1. Click the Settings charm and click Change PC settings.2. Click General under PC settings.3. Scroll down to Remove everything and reinstall Windows and clickGet started.4. Follow the on screen instructions to finish the recovery.User's Manual 5-19
Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed in this chapterto help determine the cause.All users should become familiar with this chapter as knowing what mightgo wrong can help prevent problems from occurring in the first place.Problem solving processResolving problems will be much easier if you observe the followingguidelines:Stop immediately when you recognize a problem exists as takingfurther action may result in data loss or damage, or you may destroyvaluable problem related information that can help solve the problem.Observe what is happening - write down what the system is doing andwhat actions you performed immediately before the problem occurred.Make a screenshot of the current display.Please also be aware that the questions and procedures described in thischapter are meant only as a guide, they are not definitive problem solvingtechniques. In reality many problems can be solved simply, but a few mayrequire help from TOSHIBA Support - if you find you need to consultothers, be prepared to describe the problem in as much detail as possible.Preliminary checklistYou should always consider the simplest solution first - the items detailedin this checklist are easy to fix and yet can cause what appears to be aserious problem:Make sure you turn on all peripheral devices before you turn on thecomputer - this includes your printer and any other external device youare using.Before you attach an external device you should first turn thecomputer off, then when you turn the computer back on again it willrecognize the new device.Make sure all optional accessories are configured properly in thecomputer's setup program and that all required driver software hasbeen loaded (please refer to the documentation included with theoptional accessories for further information on its installation andconfiguration).User's Manual 6-1
Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables for loose wires and all connectors forloose pins.Check that your disc media is correctly loadedAlways try to make detailed notes of your observations and keep them in apermanent error log - this will help you to describe your problems toTOSHIBA Support. In addition, if a problem recurs, the log you have madewill help to identify the problem faster.Analyzing the problemSometimes the computer will give you clues that can help you identify whyit is malfunctioning. In view of this you should keep the following questionsin mind:Which part of the computer is not operating properly - keyboard, SolidState Drive, display panel, Touch Pad, Touch Pad control buttons - aseach device will produce different symptoms.Check the options within the operating system to ensure that itsconfiguration is set properly.What appears on the display? Does it display any messages orrandom characters? Make a screenshot of the current display and, ifpossible, look up the messages in the documentation included with thecomputer, software or operating system.Check that all connecting cables are correctly and firmly attached asloose cables can cause erroneous or intermittent signals.Do any indicators light, if so, which ones, what color are they and dothey stay on or blink? Write down what you see.Do you hear any beeps, if so how many, are they long or short and arethey high pitched or low pitched? In addition, is the computer makingany unusual noises? Write down what you hear.Record your observations so you can describe them in detail to TOSHIBASupport.Software The problems may be caused by your softwareor disk. If you cannot load a software package,the media may be damaged or the programmight be corrupted - in these instances tryloading another copy of the software if possible.If an error message appears while you are usinga software package you should refer to thedocumentation supplied with it as this will usuallyinclude a problem solving section or a summaryof error messages.Next, you should check any error messagesagainst the operating system documentation.User's Manual 6-2
Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepreliminary checklist as described previouslythen, if you still cannot correct the problem, try toidentify the source - the next section provideschecklists for individual components andperipherals.Before using a peripheral device or application software that is not anauthorized TOSHIBA part or product, make sure the device or software canbe used with your computer. Use of incompatible devices may cause injuryor may damage your computer.If something goes wrongYour computer does not respond to the keyboard commandsIf an error occurs and the computer does not respond to your keyboardcommands, follow the steps below:Press the power button and hold it down for five seconds. Once thecomputer has turned itself off, wait between ten and fifteen seconds beforeturning the power on again by pressing the power button.Your program stops respondingIf you are working with a program that suddenly freezes all operations,chances are the program has stopped responding. You can exit the failedprogram without shutting down the operating system or closing otherprograms.To close a program that has stopped responding:1. Press CTRL, ALT, and DEL simultaneously (once), then click Task Manager. The Windows Task Manager window appears.2. Select the program you want to close, then click End Task. Closingthe failed program should allow you to continue working. If it does not,continue with the next step.3. Close the remaining programs one by one by selecting the programname, then End Task. Closing all programs should allow you tocontinue working. If it does not, power off your computer and thenrestart it.The computer will not startMake sure you attached the AC adaptor and power cord/cable properly.If you are using the AC adaptor, check that the wall outlet is working byplugging in another device, such as a lamp.Verify that the computer is on by looking at the Power indicator.User's Manual 6-3
If the indicator is glowing, the computer is on. Also, try turning the computeroff and then on.If you are using an AC adaptor, verify that the computer is receiving powerfrom the external power source by looking at the DC IN/Battery indicator. Ifthe indicator is glowing, the computer is connected to a live external powersource.The computer will not load advanced options during startupBy holding down one of the following keys during startup, your computerwill load advanced options as shown below.Key Advanced optionF2 BIOS utilityF12 Boot menu0 (zero) Recovery optionsIf your computer starts to load the Operating System instead of desiredadvanced options, follow the steps below:1. In the Settings charm, click Power and then select Restart.2. Hold down the corresponding key and then release this key onesecond after the computer is power on.3. Follow the on-screen instructions to proceed.Hardware and system checklistThis section discusses problems caused by your computer’s hardware orattached peripherals. Basic problems may occur in the following areas:PowerKeyboardInternal display panelSolid State DriveMemory Media CardPointing DeviceUSB deviceSound systemExternal monitorWireless LANBluetoothPowerWhen the computer is not plugged into an AC power outlet, the batterypack is the primary power source. However, your computer also has anumber of other power resources, including an intelligent power supply anda Real Time Clock (RTC) battery, all of which are interrelated with any onehaving the ability to produce apparent power problems.User's Manual 6-4
Overheating power downIf the processor's temperature reaches an unacceptably high level witheither setting, the computer will automatically shuts down to prevent anydamage - in this instance all unsaved data in memory will be lost.Problem ProcedureComputer shutsdown automatically.Leave the computer off until the it reaches roomtemperature. If the computer has reached roomtemperature and it still does not start, or if it startsbut shuts down quickly, contact TOSHIBA Support.AC powerIf you have trouble turning on the computer with the AC adaptor connectedyou should check the status of the DC IN/Battery indicator. Please refer tothe Monitoring of power condition section for further information.Problem ProcedureAC adaptor doesn’tpower the computerCheck the connections to make sure that thepower cord/adaptor is firmly connected to thecomputer and a working power outlet.Check the condition of the cord and terminals. Ifthe cord is frayed or damaged it should bereplaced, while if the terminals are soiled, theyshould be cleaned with a clean cotton cloth.If the AC adaptor still does not power thecomputer, you should contact TOSHIBA Support.BatteryIf you suspect a problem with the battery, you should check the status ofthe DC IN/Battery indicator.Problem ProcedureBattery doesn’tpower the computerThe battery may be discharged - connect the ACadaptor to recharge the battery.Battery doesn’tcharge when the ACadaptor is attached.If the battery is completely discharged, it will notbegin charging immediately, in these instances youshould wait a few minutes before trying again. Ifthe battery still does not charge, you should checkthat the power outlet the AC adaptor is connectedto is supplying power - this can be tested byplugging another appliance into it.User's Manual 6-5
Problem ProcedureBattery doesn’tpower the computeras long as expectedIf you frequently recharge a partially chargedbattery, the battery might not charge to its fullpotential - in these instances you should fullydischarge the battery and then attempt to charge itagain.Check the Power saver option under Select a power plan in the Power Options.Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will need to set the date and timein the BIOS setup application by using thefollowing steps:1. In the Settings charm, click Power and thenselect Restart.2. Hold down the F2 key and then release thiskey one second after the computer is poweron - the BIOS setup utility will load.3. Set the date in the System Date field.4. Set the time in the System Time field.5. Press F10 - a confirmation message will bedisplayed.6. Press the Y key - the BIOS setup applicationwill end and the computer will restart.KeyboardKeyboard problems can be caused by the setup and configuration of thecomputer - please refer to the The Keyboard section for further information.Problem ProcedureSome letter keysproduce numbersCheck that the numeric keypad overlay is notactivated - press the FN + F11 function key and trytyping again.Output to screen isgarbledPlease refer to your software's documentation toensure that it is not remapping the keyboard in anyway (remapping involves changing or reassigningthe function of each key).If you are still unable to use the keyboard, youshould contact TOSHIBA Support.User's Manual 6-6
Internal display panelApparent computer's display panel problems may be related to thecomputer's setup and configuration - please refer to the TOSHIBA SystemSettings section, for further information.Problem ProcedureNo display Press the function keys to adjust the displaypriority, and to make sure it is not set for output toan external monitor.Markings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the display panelhas been closed. You should try to remove themarks by gently wiping the display panel with aclean dry cloth or, if this fails, with a good qualityLCD screen cleaner. In this latter instance youshould always follow the instructions with thescreen cleaner and always ensure you let thedisplay panel dry properly before closing it.Solid State DriveProblem ProcedureComputer does notboot from Solid StateDriveCheck to see whether there is a disc in the opticaldisc drive - if so remove it and try to start thecomputer again.Slow performance The files on the Solid State Drive may befragmented - in this instance you should run thedisk Defragmentation utility to check the conditionof your files and the Solid State Drive. Please referto the operating system's documentation or onlineHelp File for further information on operating andusing the Defragmentation utility.As a last resort you should reformat the Solid StateDrive and then reload the operating system and allother files and data. If you are still unable toresolve the problem, contact TOSHIBA Support.Memory Media CardFor further information, please refer to Operating Basics.User's Manual 6-7
Problem ProcedureMemory media carderror occursRemove the memory media card from thecomputer and then reinsert it in order to ensure it isfirmly connected.If the problem persists, then you should refer to thedocumentation supplied with your memory mediacard for further information.You cannot write toa memory mediacardRemove the memory media card from thecomputer and check to ensure that it is not writeprotected.You cannot read afileCheck to ensure the required file is actually on thememory media card that is inserted into thecomputer.If you are still unable to resolve the problem,contact TOSHIBA Support.Pointing deviceIf you are using a USB mouse, you should also refer to both the USBmouse section and the documentation supplied with your mouse.Touch PadProblem ProcedureThe Touch Pad doesnot work.Check the Device Select settings.Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse.On-screen pointerdoes not respond topointing deviceoperationIn this instance the system might be busy - Trymoving the mouse again after waiting a shortwhile.Double-tapping(Touch Pad) doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl utility.1. To access this utility, click Desktop ->Desktop Assist -> Control Panel ->Hardware and Sound -> Mouse.2. Within the Mouse Properties window, click theButtons tab.3. Set the double-click speed as required andclick OK.User's Manual 6-8
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse Control utility.1. To access this utility, click Desktop ->Desktop Assist -> Control Panel ->Hardware and Sound -> Mouse.2. Within the Mouse Properties window, click thePointer Options tab.3. Set the pointer speed as required and clickOK.The reaction ofTouch pad is eithertoo sensitive or notsensitive enough.Adjust the touch Sensitivity.To access it, click Desktop -> Desktop Assist ->Control Panel -> Hardware and Sound ->Mouse.If you are still unable to resolve the problem,contact TOSHIBA Support.USB mouseProblem ProcedureOn-screen pointerdoes not respond tomouse operationIn this instance the system might be busy - Trymoving the mouse again after waiting a shortwhile.Remove the mouse from the computer and thenreconnect it to a free USB port in order to ensure itis firmly attached.Double-clicking doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl utility.1. To access this utility, click Desktop ->Desktop Assist -> Control Panel ->Hardware and Sound -> Mouse.2. Within the Mouse Properties window, click theButtons tab.3. Set the double-click speed as required andclick OK.User's Manual 6-9
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse Control utility.1. To access this utility, click Desktop ->Desktop Assist -> Control Panel ->Hardware and Sound -> Mouse.2. Within the Mouse Properties window, click thePointer Options tab.3. Set the pointer speed as required and clickOK.The on-screenpointer moveserraticallyThe elements of the mouse responsible fordetecting movement might be dirty - please refer tothe documentation supplied with the mouse forinstructions on how to clean it.If you are still unable to resolve the problem,contact TOSHIBA Support.USB deviceIn addition to the information in this section, please also refer to thedocumentation supplied with your USB device.Problem ProcedureUSB device does notworkRemove the USB device from the computer andthen reconnect it to a free port in order to ensure itis firmly attached.Ensure that any required USB device drivers areproperly installed - to achieve this you should referto both the device documentation and theoperating system documentation.Sleep and Charge functionFor more information and settings, please refer to the Sleep and Chargesection.User's Manual 6-10
Problem ProcedureI cannot use theSleep and Chargefunction.Sleep and Charge function may be disabled.Enable the Sleep and Charge function in theTOSHIBA System Settings.When there is a current overflow of the externaldevice connected to the compatible port, USB buspower (DC5V) supply may be stopped for safetyreasons. When this happens, disconnect anexternal device if some external devices areconnected. After that, turn the power of thecomputer ON/OFF to restore the function. If thisfunction can not be still used even if only oneexternal device is connected, stop using theexternal device because its current is over theacceptable value of this computer.Some external devices may not be able to use theSleep and Charge function. In this case, please tryone or more of the following methods.Turn OFF the computer while external devicesare connected.Connect external devices after turning OFF ofthe computer.If this function can not be still used, change thesetting to disable the function and stop using thisfunction.The battery depletesquickly even when Iturned OFF thepower of thecomputer.If Sleep and Charge function is enabled, thecomputer's battery will discharge duringhibernation or when the computer is turned off.Connect the AC adaptor to the computer or disablethe Sleep and Charge function.External devicesconnected to thecompatible ports donot work whenconnected to acompatible port.Some external devices may not work whenconnected to a compatible port if the Sleep andCharge function is enabled.Reconnect the external device after turning thecomputer ON.If the external device still does not work, connectdevice to an USB port that does not have theSleep and Charge function or change to disablethe Sleep and Charge function.User's Manual 6-11
Problem ProcedureThe "USB Wakeupfunction" does notwork.When "System ON CDP Charge Mode" or "USBSleep and Charge function" is enabled, the "USBWakeUp" function does not work for ports thatsupport the Sleep and Charge function.In that case, use an USB port that does not havethe USB Sleep and Charge function or change todisable both "System ON CDP Charge Mode" and"USB Sleep and Charge function".Sound systemIn addition to the information in this section, please also refer to thedocumentation supplied with your audio device.Problem ProcedureNo sound is heard Press the function keys to increase or decreasevolume.Check the software volume settings.Please check to see if Mute is turned to OffCheck to make sure the headphone connection issecure.Check within the Windows Device Managerapplication to ensure the sound device is enabledand that the device is properly working.Annoying sound isheardIn this instance you may be experiencing feedbackfrom either the internal microphone or an externalmicrophone connected to the computer - pleaserefer to Sound System and Video mode for furtherinformation.Volume cannot be adjusted during Windows startup or shut down.If you are still unable to resolve the problem,contact TOSHIBA Support.External monitorPlease also refer to Operating Basics, and to the documentation suppliedwith your monitor for further information.User's Manual 6-12
Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that the power cord/adaptor is firmlyconnected to the monitor and to a working poweroutlet.No display Try adjusting the contrast and brightness controlson the external monitor.Press the function key in order to change thedisplay priority and ensure that it is not set for theinternal display only.Check to see if the external monitor is connected.When the external monitor is set as the primarydisplay device in extended desktop mode, it will notdisplay when the computer wakes up from SleepMode if the external monitor has beendisconnected while in Sleep Mode.To keep this from happening, do not disconnectthe external monitor while the computer is in Sleepor Hibernation Mode.Remember to turn off the computer beforedisconnecting the external monitor.When the display panel and an external monitorare set to clone mode and they are turned off bythe timer, the display panel or the external monitormay not display when turned on again.If this occurs, press the function key to re-set thedisplay panel and external monitor to clone mode.Display error occurs Check that the cable connecting the externalmonitor to the computer is firmly attached.If you are still unable to resolve the problem,contact TOSHIBA Support.Wireless LANProblem ProcedureCannot accessWireless LANMake sure the computer's Wireless communicationfunction is on.If problems persist, contact your LANadministrator.User's Manual 6-13
BluetoothProblem ProcedureCannot accessBluetooth deviceCheck to ensure the computer's WirelessCommunication function is on.Check to ensure the Bluetooth Managerapplication is running on the computer and thatpower to the external Bluetooth device is turnedon.Check to ensure that no optional Bluetooth Adaptoris installed in the computer - the built-in Bluetoothhardware cannot operate simultaneously withanother Bluetooth controller.If you are still unable to resolve the problem,contact TOSHIBA Support.TOSHIBA supportIf you require any additional help using your computer or if you are havingproblems operating the computer, you may need to contact TOSHIBA foradditional technical assistance.Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources ofassistance first. Before contacting TOSHIBA, try the following:Review troubleshooting sections in the documentation supplied withyour software and/or peripheral devices.If a problem occurs when you are running software applications,consult the software documentation for troubleshooting suggestionsand consider calling the software company's technical supportdepartment for assistance.Consult the reseller or dealer from where you purchased yourcomputer and/or software - they are your best resource for currentinformation and support.TOSHIBA technical supportIf you are still unable to solve the problem and suspect that it is hardwarerelated, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/.User's Manual 6-14
Chapter 7AppendixSpecificationsThis section summarizes the computer’s technical specifications.Physical DimensionsPhysical Dimensions shown below do not include parts that extend beyondthe main body. The physical dimensions may vary depending on the modelyou purchased.Size 316 (w) x 207 (d) x 17.8/19.7 (h) millimeters(not including parts that extend beyond the main body).Environmental RequirementsConditions Ambient temperature Relative humidityOperating 5°C (41°F) to 35°C(95°F)20% to 80%(noncondensing)Non-operating -20°C (-4°F) to 60°C(140°F)10% to 90%(noncondensing)Wet-bulb temperature 29°C maximumConditions Altitude (from sealevel)Operating -60 to 3,000 metersNon-operating -60 to 10,000 metersmaximumPower RequirementsAC adaptor 100-240V AC50 or 60 Hz (cycles per second)Computer 19V DC User's Manual 7-1
AC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord must meet the standards forthe country/region in which it is used. All cords must meet the followingspecifications:Wire size: Minimum 0.75 mm2Current rating: Minimum 2.5 amperes Certification agenciesChina: CQCU.S. and Canada: UL listed and CSA certifiedNo. 18 AWG, Type SVT or SPT-2Australia: ASJapan: DENANHOEurope:Austria: OVE Italy: IMQBelgium: CEBEC The Netherlands: KEMADenmark: DEMKO Norway: NEMKOFinland: FIMKO Sweden: SEMKOFrance: LCIE Switzerland: SEVGermany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F orH03VVH2-F and for three conductors power cord must be VDE type,H05VV-F.For the United States and Canada, two pin plug configuration must be a2-15P (250V) or 1-15P (125V) and three pin plug configuration must be6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electricalcode handbook and the Canadian Electrical Code Part II.The following illustrations show the plug shapes for the U.S.A. andCanada, the United Kingdom, Australia, Europe and China.User's Manual 7-2
USAUL approvedUnited KingdomBS approvedAustraliaAS approvedEuropeApproved by the appropriateagencyCanadaCSA approvedChinaCCC approvedInformation for Wireless DevicesWireless Technology InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing(OFDM) radio technology, and is compliant to:The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/n), as defined and approved by the Institute of Electrical andElectronics Engineers.Bluetooth® Cards are designed to be interoperable with any product withBluetooth wireless technology that is based on Frequency Hopping SpreadSpectrum (FHSS) radio technology, and is compliant to:Bluetooth Specification (depending on the model you purchased), asdefined and approved by the Bluetooth Special Interest Group.Logo certification with Bluetooth wireless technology as defined by theBluetooth Special interest Group.This Bluetooth product is not compatible with devices using BluetoothVersion 1.0B specifications.The wireless devices have not completed verification of connection andoperation with all devices which are using the Wireless LAN or Bluetoothradio technology.Bluetooth and Wireless LAN devices operate within the same radiofrequency range and may interfere with one another. If you use BluetoothUser's Manual 7-3
and Wireless LAN devices simultaneously, you may occasionallyexperience a less than optimal network performance or even lose yournetwork connection.If you should experience any such problem, immediately turn off either oneof your Bluetooth or Wireless LAN.Please visit http://www.pc.support.global.toshiba.com, if you have anyquestions about using Wireless LAN or Bluetooth Card from TOSHIBA.In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htmWireless Devices and your healthWireless products, like other radio devices, emit radio frequencyelectromagnetic energy. The level of energy emitted by Wireless productshowever is far much less than the electromagnetic energy emitted bywireless devices like for example mobile phones.Because Wireless products operate within the guidelines found in radiofrequency safety standards and recommendations, TOSHIBA believesWireless products is safe for use by consumers. These standards andrecommendations reflect the consensus of the scientific community andresult from deliberations of panels and committees of scientists whocontinually review and interpret the extensive research literature.In some situations or environments, the use of Wireless products may berestricted by the proprietor of the building or responsible representatives ofthe organization. These situations may for example include:Using the Wireless products equipment on board of airplanes, orIn any other environment where the risk of interference to otherdevices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devicesin a specific organization or environment (e.g. airports), you areencouraged to ask for authorization to use the Wireless device prior toturning on the equipment.Wireless LAN TechnologyThe computer’s wireless communication function supports some wirelesscommunication devices.Only some models are equipped with both Wireless LAN and Bluetoothfunctions.Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near amicrowave oven or in areas subject to radio interference or magneticfields. Interference from a microwave oven or other source can disruptWi-Fi or Bluetooth operation.User's Manual 7-4
Turn all wireless functionalities off when near a person who may havea cardiac pacemaker implant or other medical electric device. Radiowaves may affect pacemaker or medical device operation, possiblyresulting in serious injury. Follow the instruction for your medicaldevice when using any wireless functionality.Always turn off wireless functionality if the computer is near automaticcontrol equipment or appliances such as automatic doors or firedetectors. Radio waves can cause malfunction of such equipment,possibly resulting in serious injury.It may not be possible to make a network connection to a specifiednetwork name using the ad hoc network function. If this occurs, thenew network (*) will have to be configured for all computers connectedto the same network in order to re-enable network connections.* Please be sure to use new network name.SecurityTOSHIBA strongly recommend that you enable encryptionfunctionality, otherwise your computer will be open to illegal access byan outsider using a wireless connection. If this occurs, the outsidermay illegally access your system, eavesdrop, or cause the loss ordestruction of stored data.TOSHIBA is not liable for the loss of data due to eavesdropping orillegal access through the wireless LAN and the damage thereof.Card SpecificationsForm Factor PCI Express Mini CardCompatibility IEEE 802.11 Standard for Wireless LANsNetwork OperatingSystemMicrosoft Windows NetworkingMedia AccessProtocolCSMA/CA (Collision Avoidance) withAcknowledgment (ACK)Radio CharacteristicsRadio Characteristics of Wireless LAN module may vary according to:Country/region where the product was purchasedType of productWireless communication is often subject to local radio regulations.Although Wireless LAN wireless networking products have been designedfor operation in the license-free 2.4GHz and 5GHz band, local radioregulations may impose a number of limitations to the use of wirelesscommunication equipment.User's Manual 7-5
Radio Frequency Band 5GHz (5150-5850 MHz) (Revision aand n)Band 2.4GHz (2400-2483.5 MHz) (Revisionb/g and n)The range of the wireless signal is related to the transmit rate of thewireless communication. Communications at lower transmit range maytravel larger distances.The range of your wireless devices can be affected when theantennas are placed near metal surfaces and solid high-densitymaterials.Range is also impacted due to "obstacles" in the signal path of theradio that may either absorb or reflect the radio signal.Bluetooth wireless technologySome computers in this series have Bluetooth wireless communicationfunction which eliminates the need for cables between electronic devicessuch as computers, printers and mobile phones. When it is enabled,Bluetooth provides the wireless personal area network environment whichis safe and trustworthy, that is quick and easy.You cannot use the computer's built-in Bluetooth functions and an externalBluetooth adaptor simultaneously. For reference, Bluetooth wirelesstechnology has the following features:SecurityTwo advanced security mechanisms ensure a high level of security:Authentication prevents access to critical data and makes it impossibleto falsify the origin of a message.Encryption prevents eavesdropping and maintains link privacy.Radio linksYou can easily establish links between two or more devices, with theselinks being maintained even if the devices are not within a line-of-sight ofeach other.Radio Frequency Interference RequirementsThis device is restricted to indoor use due to its operation in the 5.15 to5.25GHz frequency range.Radio Regulatory InformationThe Wireless device is must be installed and used in strict accordance withthe manufacturer’s instructions as described in the user documentation thatcomes with the product. This product complies with the following radiofrequency and safety standards.User's Manual 7-6
USA-Federal Communications Commission (FCC)This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detailed information.This transmitter must not be co-located or operated in conjunction with anyother antenna or transmitter.The available scientific evidence does notshow that any health problems are associated with using low powerwireless devices. There is no proof, however, that these low power wirelessdevices are absolutely safe. Low power Wireless devices emit low levels ofradio frequency energy (RF) in the microwave range while being used.Whereas high levels of RF can produce health effects (by heating tissue),exposure of low-level RF that does not produce heating effects causes noknown adverse health effects. Many studies of low-level RF exposureshave not found any biological effects. Some studies have suggested thatsome biological effects might occur, but such findings have not beenconfirmed by additional research. This Product has been tested and foundto comply with FCC radiation exposure limits set forth for an uncontrolledenvironment and meets the FCC radio frequency (RF) ExposureGuidelines in Supplement C to OET65.If 5GHz band is supoorted on the PC, refer to:Compliance with FCC requirement 15.407(c) Data transmission is alwaysinitiated by software, which is the passed down through the MAC, throughthe digital and analog baseband, and finally to the RF chip. Several specialpackets are initiated by the MAC. These are the only ways the digitalbaseband portion will turn on the RF transmitter, which it then turns off atthe end of the packet. Therefore, the transmitter will be on only while one ofthe aforementioned packets is being transmitted. In other words, thisdevice automatically discontinue transmission in case of either absence ofinformation to transmit or operational failure.Legal FootnotesNon-applicable IconsCertain computer chassis are designed to accommodate all possibleconfigurations for an entire product series. Therefore, please be aware thatyour selected model may not have all the features and specificationscorresponding to all of the icons or switches shown on the computerchassis.CPUCentral Processing Unit (CPU) Performance Legal Footnotes.CPU performance in your computer product may vary from specificationsunder the following conditions:User's Manual 7-7
use of certain external peripheral productsuse of battery power instead of AC poweruse of certain multimedia, computer generated graphics or videoapplicationsuse of standard telephone lines or low speed network connectionsuse of complex modeling software, such as high end computer aideddesign applicationsuse of several applications or functionalities simultaneouslyuse of computer in areas with low air pressure (high altitude >1,000meters or >3,280 feet above sea level)use of computer at temperatures outside the range of 5°C to 30°C(41°F to 86°F) or >25°C (77°F) at high altitude (all temperaturereferences are approximate and may vary depending on the specificcomputer model - please refer to your computer documentation or visitthe TOSHIBA website at www.pcsupport.toshiba.com for details).CPU performance may also vary from specifications due to designconfiguration.Under some conditions, your computer product may automatically shut-down. This is a normal protective feature designed to reduce the risk of lostdata or damage to the product when used outside recommendedconditions. To avoid risk of lost data, always make back-up copies of databy periodically storing it on an external storage medium. For optimumperformance, use your computer product only under recommendedconditions. Read additional restrictions in your product documentation.Contact TOSHIBA technical service and support, refer to TOSHIBA supportsection for more information.64-Bit ComputingCertain 32-bit device drivers and/or applications may not be compatiblewith a 64-bit CPU/operating system and therefore may not functionproperly.Memory (Main System)Part of the main system memory may be used by the graphics system forgraphics performance and therefore reduce the amount of main systemmemory available for other computing activities. The amount of mainsystem memory allocated to support graphics may vary depending on thegraphics system, applications utilized, system memory size and otherfactors.If your computer is configured with more than 3 GB memory, the memorymight be displayed as approximately 3 GB only (depending on thecomputer’s hardware specifications).This is correct because the operating system usually displays the availablememory instead of the physical memory (RAM) built into the computer.User's Manual 7-8
Various system components (like the video adapter’s GPU and PCIdevices like Wireless LAN, etc.) require their own memory space. Since a32-bit operating system cannot address more than 4 GB of memory, thesesystem resources overlap the physical memory. It is a technical limitationthat the overlapped memory is not available to the operating system. Eventhough some tools might display the actual physical memory built into yourcomputer, the memory available to the operating system will still beapproximately 3 GB only.Computers configured with a 64-bit operating system can address 4 GB ormore of system memory.Battery LifeBattery life may vary considerably depending on product model,configuration, applications, power management settings and featuresutilized, as well as the natural performance variations produced by thedesign of individual components. Published battery life numbers areachieved on select models and configurations tested by TOSHIBA at thetime of publication. Recharge time varies depending on usage. Battery maynot charge while computer is consuming full power.After going through many charge and discharge cycles, the battery will loseits ability to perform at maximum capacity and will need to be replaced.This is a normal phenomenon for all batteries. To purchase a new batterypack, see the accessories information that is shipped with your computer.Solid State Drive (SSD) Capacity1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.The computer operating system, however, reports storage capacity usingpowers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, andtherefore shows less storage capacity. Available storage capacity will alsobe less if the product includes one or more pre-installed operating systems,such as Microsoft Operating System and/or pre-installed softwareapplications, or media content. Actual formatted capacity may vary.LCDOver a period of time, and depending on the usage of the computer, thebrightness of the LCD screen will deteriorate. This is an intrinsiccharacteristic of LCD technology.Maximum brightness is only available when operating in AC power mode.Screen will dim when the computer is operated on battery power and youmay not be able to increase the brightness of the screen.Graphics Processing Unit (GPU)Graphics processing unit (GPU) performance may vary depending onproduct model, design configuration, applications, power managementsettings and features utilized. GPU performance is only optimized whenUser's Manual 7-9
operating in AC power mode and may decrease considerably whenoperating in battery power mode.Total Available Graphics Memory is the total of, as applicable, DedicatedVideo Memory, System Video Memory and Shared System Memory.Shared System Memory will vary depending on system memory size andother factors.Wireless LANThe transmission speed over the wireless LAN and the distance over whichwireless LAN can reach may vary depending on surroundingelectromagnetic environment, obstacles, access point design andconfiguration, and client design and software/hardware configurations.The actual transmission speed will be lower than the theoretical maximumspeed.Copy ProtectionApplicable copy protection standards included in certain media mayprevent or limit recording or viewing of the media.GlossaryThe terms in this glossary cover topics related to this manual. Alternatenaming is included for reference.AbbreviationsAC: Alternating CurrentAMT: Intel Active Management TechnologyASCII: American Standard Code for InformationInterchangeBIOS: Basic Input/output SystemBD-ROM: Blu-ray Disc Read-only Memorybps: bits per secondCD: Compact DiscCD-ROM: Compact Disc Read-only MemoryCD-RW: Compact Disc-rewritableCMOS: Complementary Metal-oxide SemiconductorCPU: Central Processing UnitDC: Direct CurrentDDR: Double Data RateDIMM: Dual Inline Memory ModuleDVD: Digital Versatile DiscUser's Manual 7-10
DVD-R: Digital Versatile Disc-recordableDVD-RAM: Digital Versatile Disc-random Access MemoryDVD-R DL: Digital Versatile Disc Recordable Dual LayerDVD-ROM: Digital Versatile Disc-read Only MemoryDVD-RW: Digital Versatile Disc-rewritableDVD+R DL: Digital Versatile Disc Recordable Double LayerFAT: File Allocation TableFCC: Federal Communications CommissionGB: gigabyteGBps: gigabytes per secondHDD: Hard Disk DriveHDMI: High-definition Multimedia InterfaceHDMI CEC: High-definition Multimedia Interface ConsumerElectronics ControlHTML: Hypertext Markup LanguageIEEE: Institute of Electrical and Electronics EngineersI/O: Input/OutputIRQ: interrupt requestISP: Internet Service ProviderKB: kilobyteLAN: Local Area NetworkLCD: Liquid Crystal DisplayLED: Light Emitting DiodeMB: megabyteMBps: megabytes per secondMMC: Multi Media CardOCR: Optical Character Recognition (Reader)PC: Personal ComputerPCI: Peripheral Component InterconnectPCMCIA: Personal Computer Memory Card InternationalAssociationRAM: Random Access MemoryRGB: Red, Green, and BlueRFI: Radio Frequency InterferenceROM: Read Only MemoryUser's Manual 7-11
RTC: Real Time ClockS/P DIF: Sony/philips Digital Interface FormatSD: Secure DigitalSDHC: Secure Digital High CapacitySDRAM: Synchronous Dynamic Random Access MemorySSD: Solid State DriveTFT: Thin-film TransistorURL: Uniform Resource LocatorUSB: Universal Serial BusUXGA: Ultra Extended Graphics ArrayVGA: Video Graphics ArrayWAN: Wide Area NetworkWSXGA: Wide Super Extended Graphics ArrayWSXGA+: Wide Super Extended Graphics Array PlusWUXGA: Wide Ultra Extended Graphics ArrayWXGA: Wide Extended Graphics ArrayWXGA+: Wide Extended Graphics Array Pluswww: World Wide WebXGA: Extended Graphics ArrayUser's Manual 7-12
IndexAAC adaptoradditional 4-14connecting 2-3DC IN 19V jack 3-2 ASCII characters 4-4BBatteryextending life 4-8monitoring capacity 4-6real time clock 3-9, 4-4save mode 5-4types 4-4 Battery indicator Bluetooth 7-6CCleaning the computer 1-9Cooling vents 3-4, 3-8DDC IN/Battery indicator 3-12Displayautomatic power off 5-4hinges 3-6opening 2-5screen 3-6 Display controller 3-9Documentation list 2-1Dual Pointing DeviceTouch Pad 6-8 EEquipment checklist 2-1External monitorproblems 6-13 FFunction keys 5-4HHard disk driveautomatic power off 5-4 HDMI out port 3-2HW Setupaccessing window KKeyboardfunction keys 4-2Function keys F1...F12 4-2problems 6-6Windows special keys 4-4 MMedia careCard care 4-10Memory card care 4-10User's Manual Index-1
memory media cardinserting 4-10removing 4-11 Memory media slot 4-8Moving the computer 1-9MultiMediaCardremoving 4-11 PPasswordpower on 5-4Starting the computer bypassword 5-8Supervisor 5-8user 5-6 Pointing DeviceTouch Pad 3-7 Powerconditions 3-11Hibernation Mode 2-10panel on/off 5-5Shut Down mode 2-8Sleep Mode 2-9turning off 2-8turning on 2-6 ProblemsAC power 6-5Analyzing the problem 6-2Battery 6-5Dual Pointing device 6-8External monitor 6-12Hardware and systemchecklist 6-4HDD 6-7Internal display panel 6-7Keyboard 6-6Memory Media Card 6-7Overheating powerdown 6-5Power 6-4Real Time Clock 6-6Sound system 6-12TOSHIBA support 6-14Touch Pad 6-8USB device 6-10USB mouse 6-9 RRecovery hard disk drive 5-18Recovery Media 5-17Restarting the computer 2-8SSD/SDHC/SDXC Cardformatting 4-9note 4-9 Sleep Modesetting 2-9System automatic 5-4 Sound systemproblems 6-12 TTOSHIBA Desktop Assist 5-1TOSHIBA PC DiagnosticTool 5-2UUSB deviceproblems 6-10User's Manual Index-2
VVideo mode 4-15Video RAM 3-9WWeb Camera 3-5Wireless communicationindicator 3-7 User's Manual Index-3

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