Digital Security Controls SURESIGNAL SURE SIGNAL, SURE SIGNAL MAX & SURE SIGNAL CSR User Manual SG Sure Signal Installation Manual

Digital Security Controls Ltd. SURE SIGNAL, SURE SIGNAL MAX & SURE SIGNAL CSR SG Sure Signal Installation Manual

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SURESIGNAL User Manual

SG Sure Signal Installation Manual

• W A R N I N G •Please refer to the System Installation Manual for information on limitations regarding product use andfunction and information on the limitations as to liability of the manufacturer.Sure SignalSure Signal MaxSure Signal CSRInstallation ManualFor U.L. Listed ApplicationsVersion 1.0

FCC COMPLIANCE STATEMENTCAUTION: Changes or modifications not expressly approved by Sur-Gard Security Systems Ltd. could void your authority to use this equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or moreof the following measures:•Re-orient the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/television technician for help.The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Problems”. This bookletis available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.INDUSTRY CANADA COMPLIANCE STATEMENTThis Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.WARNING:To satisfy FCC RF exposure requirements fortransmitting devices, a separation distance of 30 cm or more must bemaintained between the antenna of this device and persons duringdevice operation. To ensure compliance, operations at closer than thisdistance is not recommended.

Table of ContentsProgramming Sections 4[01]-[05] Zone Definition..................................................... 4[06] Configuration Options.................................................. 4[10] First Account Number .................................................. 4[11] Second Account Number............................................. 4[15] First Receiver Man Number .......................................... 4[16] Second Receiver Man Number ..................................... 4[20] Communicator Format Options ................................... 4[21] Network Connection Selections................................... 4[22] Transmission Options................................................... 4[23] Number of Attempts to Each Man ............................... 4[24] Response Wait Time ..................................................... 4[30]-[78] Individual Event - Transmission Toggle................ 4Activating the Sure Signal 5Transmitting and Receiving.................................................. 5Test Transmissions ............................................................... 5Sure Signal Trouble Supervision 5Sure Signal Trouble Shooting 5[803] Sure Signal Programming (PC5010/580/1555/5015) 6For Your Records 14Appendix A – SIA Reporting Codes 15Antenna Relocation Diagram 17Standard Connection with DSC Control Panel 18Limited Warranty/How to Contact Us Inside BackContents iiImportant Information...........................................................iiSure Signal Glossary of Terms..................................................iiIntroducing the Sure Signal 1Specifications....................................................................... 1Antenna ............................................................................... 1RF Power Output .................................................................. 1Power Supply ....................................................................... 1Dimension ............................................................................ 1Weight ................................................................................. 1How the Sure Signal Works 1Installation 2Mounting the Sure Signal..................................................... 2Mounting the Antenna ......................................................... 2Wiring Connections.............................................................. 2Keybus Connection............................................................... 2Bell IN Terminal.................................................................... 2Bell OUT Terminal ................................................................ 2Tamper Terminal .................................................................. 2Secure Installation................................................................ 2UL Requirements .................................................................. 2Connection Diagram 3Enrolling the Sure Signal Radio 4Relocating the Antenna 4Relocating the Sure Signal 4i

ContentsImportant InformationThis manual is based on the production version of the includedwireless device. Software changes may have occurred afterthe revision of this manual.CautionAny changes or modifications not expressly approved in thisdocument could void your warranty for this equipment andvoid your authority to use this equipment.WarningOnly use the antenna provided by SG Wireless Communica-tions. The use of any other type will invalidate the warrantyand may be dangerous.Customer ServiceFor customer support please call SG Wireless TechnicalSupport at 416-665-0051 ext. 1, toll free at 1-888-623-7873ext. 1, or e-mail support@sur-gard.com.Sure Signal Glossary of TermsThe following is a description of various terms used with regardsto Sure Signal technology.Electronic Serial Number (ESN)The ESN is used to carry data information in a MobitexNetwork.Mobitex Access Number (MAN)The MAN is equivalent to a phone number. It is a numberused to contact a radio and to identify the sending radio.Mobitex Packet (MPAK)The MPAK is the Mobitex network protocol.Radio Access Protocol (RAP)The RAP is the protocol which is used to communicatebetween the receiver and the Sure Signal Radio.ii

1Introducing the Sure SignalSure Signal offers a new wireless communication method for thetransmission of event information using the Mobitex service.Events are transmitted from Sure Signal via the Mobitex networkto the Sure Signal CSR at the central station in a fast, reliablemanner. Sure Signal has been designed for simple and straightfor-ward installation. Using the Keybus technology, wiring connec-tions are made directly between the Sure Signal transceiver and thesecurity control panel.SpecificationsCompatible Control Panels•DSC PC5010 software version v1.XX; v2.02•DSC PC1555 software version v2.XX•DSC PC580 software version v2.XX•DSC PC5015 software version v1.XX; v2.2XCommunication Method•Mobitex NetworkSimultaneous Communications•The system can be used as the sole method ofcommunication to the monitoring station or as a secondtransmission path in addition to the standard land line.Please contact your monitoring station ondual signal communication.For UL Listed applications theland line should be the primary communication channeland the RF way should be the secondary communicationchannel.Antenna•3 dB gain, TNC Connector•Extension kits available:LAE-3: 3-foot Antenna Kit for Sure SignalLAE-15:15-foot Antenna Kit for Sure SignalLAE-25:25-foot Antenna Kit for Sure SignalRF Power Output•2.0 watts maximumPower Supply•12 VDC @30mA, from panel Keybus, DSC Keybuscontrol panel required•12 VDC, from bell circuitCurrent in standby 90mACurrent when receiving 135mACurrent when transmitting 1.3ADimension•3.5" x 4.6" x 1.8" (85 mm x 115 mm x 45 mm)Weight•0.5 lbs. (0.2 kg)How Sure Signal WorksSure Signal communicates using the Mobitex Digital Net-work. Signals are sent to the Mobitex Network and thenforwarded to the central station. For every transmission sentto the receiver, there will be an acknowledgment transmis-sion sent back to the Sure Signal radio. For transmissionsequence see the drawing below:

2InstallationSure Signal unit is also suggested.It is mandatory that the power be removed from thesystem before any wiring changes are performed on theSure Signal module. Neglecting to do so will result indamage to the radio modem.Mounting the Sure SignalSure Signal can be mounted in the upper right hand corner of thepanel’s cabinet through the knock out. The Sure Signal case attachesto the panel’s cabinet through the use of clips and two screws.Mounting the AntennaNOTE: The antenna should always be attached to theSure Signal unit for proper operation. The unit will not func-tion properly if the antenna is not installed. Also notethe 30cm distance.The antenna attaches to the TNC connector of the Sure Signalmodule. The antenna should be mounted as high above groundlevel as possible while at the same time taking care not to placethe antenna under a Radio frequency shield of any kind. Forexample do not mount the antenna directly below a metal roofingoverhang. Sure Signal functions best when installed in an unob-structed “line of sight” to the Mobitex base station. The antennashould be located so that one of the two green LEDs is lit (LED1or LED2).Wiring ConnectionsKeybus ConnectionThe Sure Signal transmitter has 4 terminals marked red, black,yellow and green. Connect these four terminals to the 4 terminalson the main control panel marked Keybus (red, black, yellow andgreen).Bell IN TerminalThis terminal is used to power the radio modem. This connectsto the BELL + on the control panel. No other wire should beconnected to the BELL+ of the control panel.An extra power supply can be used to power the modem if it isnot located near the main control panel or where the systemcannot provide enough power for the transmissions. Connectthe positive of the power supply to the BELL IN and the negativeto the COM to ensure proper grounding.Bell OUT TerminalThis terminal is used to power the siren or any other devices thatwould usually connect to the control panel BELL+ terminal. Thisoutput is powered through the 5A fuse (F1) for protection of theradio transmitting power.Tamper TerminalConnect TAM and COM to a normally closed switch that willbe used to monitor tamper. If no tamper switch is desiredplace a wire between TAM and COM.Secure InstallationFor a secure installation, the Sure Signal module and its hostpanel must be locked and protected. An instant trip IR sensorwould be the most appropriate for supervision of the panel. Acabinet tamper switch connected to the TAM terminal of theUL RequirementsInstallation-The product is intended to be installed inaccordance with its installation instructions, the localauthority having jurisdiction.For Grade AA and A Central Station Service:•The polling between the premise radio and the centralstation shall be such that a failure of the radio link shallbe annunciated in 200 seconds at the central station.Programming006: Option 2 must be on and Option 3 mustbe off.•The radio shall be mounted in an attack resistant enclosure.•Simultaneous alarm signals shall be sent over the DACTline and radio.•Failure of the premise radio shall be reported over theDACT line and annunciated at the central station within200 seconds.•Failure of the DACT line shall be reported over the radioand annunciated at the central station within 200 seconds.•Opening and closing signals must be transmitted over theradio or the DACT line.For Grade B central station service and grade A police stationconnect with high line security:•The radio shall be mounted in an attack resistant enclosure.•The system shall send a check-in signal to the centralstation every 24 hours.•A listed compatible burglar alarm sounding device shallbe used in conjunction with the system.•Opening and closing signals are not required for Policestation connect service.For grade C central station service:•The radio shall be mounted in an attack resistant enclosure.•The system shall send a check-in signal to the centralstation every 24 hours.

3Connection Diagram AU WARNING!All connections to the Sure Signal module are powerlimited. Do not route any wiring over the circuit boards.Maintain at least 1” (25.4mm) seperation between circuitboard and wiring.A minimum of 1/4” (7mm) separation must be maintainedat all points between non power limited wiring and powerlimited wiring.Refer to your control panel installation manual for anyadditional information.

4Enrolling the Sure Signal RadioBefore powering up the radio, information must be provided toConnect24 for the Sure Signal Radio. The radio information mustbe given to Connect24on the service request form. Once theservice has been set up by the provider, the installer will have toselect the appropriate provider (from the predefined list in thismanual) in the network connection selections section. Theinstaller must ensure that the Mailbox section is disabled. Boththe receiver radio and Sure Signal must be set up with thesame provider in order to function.When changing network providers, the subscription to theprevious network should be cancelled. Otherwise, Sure Signalwill remain connected to the previous network if it cannot findthe new network.Once the previous subscription is cancelled, the installer needs onlyto follow the enrollment procedure as described above.Relocating the AntennaIf a suitable location is not available for proper Mobitexcoverage, obtain an Antenna Extension Bracket kit from your SGWireless Communications supplier. Each kit contains an exten-sion cable, a mounting bracket, instructions, and all requiredhardware. Three lengths of extension cable are available:Extension Kit Length of cableLAE-3 3 feet (0.91 m)LAE-15 15 feet (4.57 m)LAE-25 25 feet (7.62 m)Only use the Extension Kits to extend the mounting range ofthe antenna. Do not cut or splice the extension cable. Themaximum distance between Sure Signal and the antenna is 25feet (7.62 m) as obtained by using the LAE-25 Extension Kit.Make sure the antenna is in a physically secured location toavoid tampering.Secure the TNC connector from the Exten-sion Kit to the mounting bracket, ensuring that the starwashers make solid electrical contact with the mountingbracket.Remove the antenna from the Sure Signal moduleand connect the extension cable to the TNC connector on themodule. Secure the antenna to the TNC connector mountedon the Extension Kit Mounting Bracket. Locate the mountingbracket and antenna away from possible sources of electricalinterference. Moving the antenna just a short distance willlikely be adequate. Temporarily secure the mounting bracketin the new location and proceed with testing. If the test issuccessful, permanently secure the mounting bracket andantenna at the new location.Note: 30cm must be kept between antenna and a person/Relocating the Sure SignalSince Sure Signal is a Keybus accessory, it is possible torelocate the module up to 1000 feet from the main controlpanel when the panel is not located in a good Mobitexcoverage area (a control panel installed in a vault forexample). When relocating the module, follow theses rules:•Maximum of 1000 feet from the main control. Keybus(Red, Black, Yellow, Green) from the panel to theSure Signal.•A UL1481 power supply 12V@1.5A must be used.•The power supply (AUX+) is connected to theSure Signal (BELL IN) terminal and the power supply(BLK) to the Sure Signal (COM) terminal.•The cabinet must be installed in a secure location andshould have a tamper circuit connected to theSure Signal (TAM and COM) terminals.Programming SectionsAll programming on Sure Signal is done in the installer’sprogramming mode. Refer to the control panel’s InstallationManual for instructions on how to enter installer’s program-ming. From installer’s programming, enter section [803] togo to Sure Signal programming sections.NOTE: Section [06], Option 1 (Radio Enable/Disable) mustbe ON before supervision of the module can occur.[01]-[05] Zone DefinitionThese sections must be programmed exactly the same as themain control panel. This allows Sure Signal to translateinformation sent along the Keybus and identify the proper event.[06] Configuration OptionsOption [1] Radio Enable/DisableOption [2] ULAA Supervision Enable/Disable. This optionmust be selected to disable ULAA supervision.Option [3] Standard SIA Test TX / RSSI and Status in Test TX[10] First Account Number4-digit hex entry.[11] Second Account Number4-digit hex entry.[15] First Receiver Man NumberFour 2-digit decimal entry.[16] Second Receiver Man NumberFour 2-digit decimal entry.Note: For 7-digit man numbers, the first digit must be 0.[20] Communicator Format Options2-digit entry.01 = Condensed SIA without account number02 = Condensed SIA with account numbers[21] Network Connection Selections2-digit entry.00 = No network selected01 = Connect to Cantel network02 = Connect to Ram/Ardus network03 = Connect to Ram/Aust network[22] Transmission OptionsThis section will enable sections of reporting codes.[23] Number of Attempts to Each Man3-digit entry (001-255).[24] Response Wait Time3-digit entry (001-255) × 10 seconds.[30]-[78] Individual Event - Transmission ToggleThese sections are used to determine if an event will betransmitted by Sure Signal. If ’00’ is entered, then that event willnot be transmitted. If ‘FF’ is programmed, then the event will betransmitted. ‘FF’ is the default value.

5Activating Sure SignalBefore activating Sure Signal, ensure that the control panel iswired, programmed and operating properly. Make sure that theSure Signal transmitter is properly connected to the Keybus andto the bell positive circuit. When power is applied to thesystem, Sure Signal will perform self-diagnostics for a fewseconds, before giving visual feedback by indicating signalstrength on LED1, LED2 and LED3. A complete default ofthe Sure Signal module should always be performedbefore any other programming is done. Enter ‘00’ insection ‘99’ to perform the default.Transmitting and ReceivingLED4 on the Sure Signal module will blink once (1) toindicate the radio has transmitted an event. It will blink twice(2) to indicate that an acknowledgement has been receivedfrom the alarm central station. Sure Signal will not followTransmission Delay as programmed in Section [370] of thepanel. Events will be transmitted immediately.Test TransmissionsSure Signal will send test transmissions as they come across theKeybus. All of the programming for timed test transmissions isdone at the panel. When the test transmissions come across theKeybus, they will be transmitted as per SIA reporting codes(Appendix A).Sure Signal can also be set up for ULAA Listed systems. WhenULAA supervision is enabled (Section [06], bit 2OFF), Sure Signalis responsible for test transmission times. A test transmissionmust be sent every 30 minutes if the panel is disarmed, and every3 minutes if the panel is armed (either or both partitions on apartitioned system).There is also a Sure Signal test transmission switch (SW1)located on its printed circuit board. None of the testtransmissions are affected by transmission options (Section[803], Option [22]). They can only be enabled/disabled inthe Test Transmission Reporting Codes section (Section[803], Option [78]).Sure Signal Trouble SupervisionSure Signal automatically monitors its operation and indicatestrouble conditions by flashing LED5 on the circuit board. LED5normally flashes once every second when Sure Signal is onstandby (ready to transmit) mode. Troubles are indicated whenLED5 flashes more than once every second. Shown below is thenumber of flashes used to indicate each trouble condition in orderof importance:2, 6, 3, 4, 5, 1TABLE 1:Numberof flashes Function of flashes1Radio is operating normally2Radio is not connected or not responding3Network is not available4FTC (Failure to Communicate) 1 -MPAK Flag reason5FTC (Failure to Communicate) 2 -Radio reason6No number programmed for Man Number 1(Section [15])Sure Signal Trouble Shooting1. Check all wiring•Make sure all the Keybus connections are correct.•Make sure BELL+ is connected to the BELL IN of theSure Signal module.2. Check the LED5•Check number of flashes on LED5. If LED flashes morethan once every half second refer to TABLE 1.•6 flashes indicates no number programmed for ManNumber 1 (Section [15]).3. If intermittent failure to communicate is seen (5flashes), number of attempts (option 23) should beincreased to 10 and/or response wait time should beincreased to 60 seconds (option 24=006).4. If LED5 flashes once every half second, yet Sure Signaldoes not communicate, call SG Wireless Technical Supportat 1-888-623-7873 ext.1 or 416-665-0051 ext.1.5. Before contacting Technical Support, please have thefollowing information ready: MAN number of theSure Signal unit, ESN number of the Sure Signal unit andaccount number.

6[803] Sure Signal Programming (PC5010/580/1555/5015)Zone Definitions00 Null Zone (No Alarm) 09 24 Hour Supervisory 18 24 Hour Sprinkler01 Delay 1 10 24 Hour Supervisory Buzzer 19 24 Hour Water02 Delay 2 11 24 Hour Burglary 20 24 Hour Freeze03 Instant 12 24 Hour Holdup 21 24 Hour Latching Tamper04 Interior 13 24 Hour Gas 22 Momentary Keyswitch Arm05 Interior, Stay-Away 14 24 Hour Heat 23 Maintained Keyswitch Arm06 Delay, Stay-Away 15 24 Hour Medical 24 LINKS Answer07 Delayed 24 Hour Fire (Hardwired) 16 24 Hour Panic 87 Delayed 24 Hour Fire (Wireless)08 Standard 24 Hour Fire (Hardwired) 17 24 Hour Emergency 88 Standard 24 Hour Fire (Wireless)[01] Zone 1-8 DefinitionsDefault Default00 I_____I_____I Zone 1 00 I_____I_____I Zone 500 I_____I_____I Zone 2 00 I_____I_____I Zone 600 I_____I_____I Zone 3 00 I_____I_____I Zone 700 I_____I_____I Zone 4 00 I_____I_____I Zone 8[02] Zone 9-16 Definitions00 I_____I_____I Zone 9 00 I_____I_____I Zone 1300 I_____I_____I Zone 10 00 I_____I_____I Zone 1400 I_____I_____I Zone 11 00 I_____I_____I Zone 1500 I_____I_____I Zone 12 00 I_____I_____I Zone 16[03] Zone 17-24 Definitions00 I_____I_____I Zone 17 00 I_____I_____I Zone 2100 I_____I_____I Zone 18 00 I_____I_____I Zone 2200 I_____I_____I Zone 19 00 I_____I_____I Zone 2300 I_____I_____I Zone 20 00 I_____I_____I Zone 24[04] Zone 25-32 Definitions00 I_____I_____I Zone 25 00 I_____I_____I Zone 2900 I_____I_____I Zone 26 00 I_____I_____I Zone 3000 I_____I_____I Zone 27 00 I_____I_____I Zone 3100 I_____I_____I Zone 28 00 I_____I_____I Zone 32[05] PGM2 Definition00 I_____I_____I If PGM2 is used as 2 Wire Smoke, Silent 24 Hour or Audible 24 Hour.[06] Sure Signal Configuration OptionsDefault Option ON Option OFFOFF I_____I Option 1 Radio is Enabled DisabledON I_____I Option 2 ULAA Supervision is Disabled EnabledOFF I_____I Option 3 Standard SIA RSS1 and status with TXI_____I Option 4 to 8 For Future Use[10] Sure Signal First Account NumberFF FF I_____I_____I - I_____I_____I (00 00 - FF FF)[11] Sure Signal Second Account NumberFF FF I_____I_____I - I_____I_____I (00 00 - FF FF)[15] First Receiver Man NumberFF FF FF FF I_____I_____I - I_____I_____I - I_____I_____I - I_____I_____IValid entries for all 2-digit sections (00-99) decimal. NOTE: For most applications, first digit is ‘0’.

7[16] Second Receiver Man Number (four 2-digit entries)DefaultFF FF FF FF I_____I_____I - I_____I_____I - I_____I_____I - I_____I_____IValid entries for all 2-digit sections (00-99) decimal. NOTE: For most applications, first digit is ‘0’.[20] Communicator Format OptionsDefault02 I_____I_____I01 = Condensed SIA without transmitted account number02 = Condensed SIA with 4-digit account number[21] Network Connection SelectionsI_____I_____I00 = No network selected01 = Connect to Cantel network02 = Connect to Ram/Ardus network03 = Connect to Ram/Aust network[22] Transmission OptionsDefault Option ON Option OFFON I_____I Option 1 Alarms/Restorals DisabledON I_____I Option 2 Tampers/Restorals DisabledON I_____I Option 3 Zone Supervisory Alarms/Restorals DisabledON I_____I Option 4 Low Battery Alarms/Restorals DisabledOFF I_____I Option 5 Openings/Closings DisabledON I_____I Option 6 Maintenance Alarms/Restorals DisabledOFF I_____I Option 7 For future use DisabledOFF I_____I Option 8 For future use Disabled[23] Number of Attempts003 I_____I_____I_____I 001 – 255 (decimal)[24] Response Wait Time005 I_____I_____I_____I 001 – 255 (decimal, ×10 seconds)Note: Programming 000 in this section will be accepted as 001. (It will remain as 000 in the programming section.)

8These are “ON” or “OFF” toggle optionsSections [30] to [78]: if ’00’ is entered, then that reporting code is disabled (“OFF”). If ‘FF’ is in the section,then the default reporting code is enabled (“ON”).[30] Alarm Reporting Codes, Zones 1-8Default DefaultFF I_____I_____I Zone 1 Alarm FF I_____I_____I Zone 5 AlarmFF I_____I_____I Zone 2 Alarm FF I_____I_____I Zone 6 AlarmFF I_____I_____I Zone 3 Alarm FF I_____I_____I Zone 7 AlarmFF I_____I_____I Zone 4 Alarm FF I_____I_____I Zone 8 Alarm[31] Alarm Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Alarm FF I_____I_____I Zone 13 AlarmFF I_____I_____I Zone 10 Alarm FF I_____I_____I Zone 14 AlarmFF I_____I_____I Zone 11 Alarm FF I_____I_____I Zone 15 AlarmFF I_____I_____I Zone 12 Alarm FF I_____I_____I Zone 16 Alarm[32] Alarm Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Alarm FF I_____I_____I Zone 21 AlarmFF I_____I_____I Zone 18 Alarm FF I_____I_____I Zone 22 AlarmFF I_____I_____I Zone 19 Alarm FF I_____I_____I Zone 23 AlarmFF I_____I_____I Zone 20 Alarm FF I_____I_____I Zone 24 Alarm[33] Alarm Reporting Codes, Zones 25-32FF I_____I_____I Zone 25 Alarm FF I_____I_____I Zone 29 AlarmFF I_____I_____I Zone 26 Alarm FF I_____I_____I Zone 30 AlarmFF I_____I_____I Zone 27 Alarm FF I_____I_____I Zone 31 AlarmFF I_____I_____I Zone 28 Alarm FF I_____I_____I Zone 32 Alarm[34] Alarm Restoral Reporting Codes, Zones 1-8Default DefaultFF I_____I_____I Zone 1 Alarm Restoral FF I_____I_____I Zone 5 Alarm RestoralFF I_____I_____I Zone 2 Alarm Restoral FF I_____I_____I Zone 6 Alarm RestoralFF I_____I_____I Zone 3 Alarm Restoral FF I_____I_____I Zone 7 Alarm RestoralFF I_____I_____I Zone 4 Alarm Restoral FF I_____I_____I Zone 8 Alarm Restoral[35] Alarm Restoral Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Alarm Restoral FF I_____I_____I Zone 13 Alarm RestoralFF I_____I_____I Zone 10 Alarm Restoral FF I_____I_____I Zone 14 Alarm RestoralFF I_____I_____I Zone 11 Alarm Restoral FF I_____I_____I Zone 15 Alarm RestoralFF I_____I_____I Zone 12 Alarm Restoral FF I_____I_____I Zone 16 Alarm Restoral[36] Alarm Restoral Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Alarm Restoral FF I_____I_____I Zone 21 Alarm RestoralFF I_____I_____I Zone 18 Alarm Restoral FF I_____I_____I Zone 22 Alarm RestoralFF I_____I_____I Zone 19 Alarm Restoral FF I_____I_____I Zone 23 Alarm RestoralFF I_____I_____I Zone 20 Alarm Restoral FF I_____I_____I Zone 24 Alarm Restoral[37] Alarm Restoral Reporting Codes, Zones 25-32FF I_____I_____I Zone 25 Alarm Restoral FF I_____I_____I Zone 29 Alarm RestoralFF I_____I_____I Zone 26 Alarm Restoral FF I_____I_____I Zone 30 Alarm RestoralFF I_____I_____I Zone 27 Alarm Restoral FF I_____I_____I Zone 31 Alarm RestoralFF I_____I_____I Zone 28 Alarm Restoral FF I_____I_____I Zone 32 Alarm Restoral

9[38] Miscellaneous Alarm Reporting CodesFF I_____I_____I Duress Alarm FF I_____I_____I Zone Expander Supervisory AlarmFF I_____I_____I Opening After Alarm FF I_____I_____I Zone Expander Supervisory RestoralFF I_____I_____I Recent Closing FF I_____I_____I Cross Zoning (Burglary Verified) Alarm[39] Priority Alarm and Restoral Reporting CodesFF I_____I_____I Keypad [F]ire Alarm FF I_____I_____I Keypad [F]ire RestoralFF I_____I_____I Keypad [A]uxiliary Alarm FF I_____I_____I Keypad [A]uxiliary RestoralFF I_____I_____I Keypad [P]anic Alarm FF I_____I_____I Keypad [P]anic RestoralFF I_____I_____I PGM2 Alarm FF I_____I_____I PGM2 Restoral[40] Tamper Reporting Codes, Zones 1-8FF I_____I_____I Zone 1 Tamper FF I_____I_____I Zone 5 TamperFF I_____I_____I Zone 2 Tamper FF I_____I_____I Zone 6 TamperFF I_____I_____I Zone 3 Tamper FF I_____I_____I Zone 7 TamperFF I_____I_____I Zone 4 Tamper FF I_____I_____I Zone 8 Tamper[41] Tamper Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Tamper FF I_____I_____I Zone 13 TamperFF I_____I_____I Zone 10 Tamper FF I_____I_____I Zone 14 TamperFF I_____I_____I Zone 11 Tamper FF I_____I_____I Zone 15 TamperFF I_____I_____I Zone 12 Tamper FF I_____I_____I Zone 16 Tamper[42] Tamper Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Tamper FF I_____I_____I Zone 21 TamperFF I_____I_____I Zone 18 Tamper FF I_____I_____I Zone 22 TamperFF I_____I_____I Zone 19 Tamper FF I_____I_____I Zone 23 TamperFF I_____I_____I Zone 20 Tamper FF I_____I_____I Zone 24 Tamper[43] Tamper Reporting Codes, Zones 25-32Default DefaultFF I_____I_____I Zone 25 Tamper FF I_____I_____I Zone 29 TamperFF I_____I_____I Zone 26 Tamper FF I_____I_____I Zone 30 TamperFF I_____I_____I Zone 27 Tamper FF I_____I_____I Zone 31 TamperFF I_____I_____I Zone 28 Tamper FF I_____I_____I Zone 32 Tamper[44] Tamper Restoral Reporting Codes, Zones 1-8FF I_____I_____I Zone 1 Tamper Restoral FF I_____I_____I Zone 5 Tamper RestoralFF I_____I_____I Zone 2 Tamper Restoral FF I_____I_____I Zone 6 Tamper RestoralFF I_____I_____I Zone 3 Tamper Restoral FF I_____I_____I Zone 7 Tamper RestoralFF I_____I_____I Zone 4 Tamper Restoral FF I_____I_____I Zone 8 Tamper Restoral[45] Tamper Restoral Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Tamper Restoral FF I_____I_____I Zone 13 Tamper RestoralFF I_____I_____I Zone 10 Tamper Restoral FF I_____I_____I Zone 14 Tamper RestoralFF I_____I_____I Zone 11 Tamper Restoral FF I_____I_____I Zone 15 Tamper RestoralFF I_____I_____I Zone 12 Tamper Restoral FF I_____I_____I Zone 16 Tamper Restoral[46] Tamper Restoral Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Tamper Restoral FF I_____I_____I Zone 21 Tamper RestoralFF I_____I_____I Zone 18 Tamper Restoral FF I_____I_____I Zone 22 Tamper RestoralFF I_____I_____I Zone 19 Tamper Restoral FF I_____I_____I Zone 23 Tamper RestoralFF I_____I_____I Zone 20 Tamper Restoral FF I_____I_____I Zone 24 Tamper Restoral

10[47] Tamper Restoral Reporting Codes, Zones 25-32FF I_____I_____I Zone 25 Tamper Restoral FF I_____I_____I Zone 29 Tamper RestoralFF I_____I_____I Zone 26 Tamper Restoral FF I_____I_____I Zone 30 Tamper RestoralFF I_____I_____I Zone 27 Tamper Restoral FF I_____I_____I Zone 31 Tamper RestoralFF I_____I_____I Zone 28 Tamper Restoral FF I_____I_____I Zone 32 Tamper Restoral[48] Miscellaneous Tamper Reporting CodesFF I_____I_____I General System Tamper FF I_____I_____I Keypad LockoutFF I_____I_____I General System Tamper Rest.[49] Supervisory Reporting Codes, Zones 1-8FF I_____I_____I Zone 1 Supervisory FF I_____I_____I Zone 5 SupervisoryFF I_____I_____I Zone 2 Supervisory FF I_____I_____I Zone 6 SupervisoryFF I_____I_____I Zone 3 Supervisory FF I_____I_____I Zone 7 SupervisoryFF I_____I_____I Zone 4 Supervisory FF I_____I_____I Zone 8 Supervisory[50] Supervisory Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Supervisory FF I_____I_____I Zone 13 SupervisoryFF I_____I_____I Zone 10 Supervisory FF I_____I_____I Zone 14 SupervisoryFF I_____I_____I Zone 11 Supervisory FF I_____I_____I Zone 15 SupervisoryFF I_____I_____I Zone 12 Supervisory FF I_____I_____I Zone 16 Supervisory[51] Supervisory Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Supervisory FF I_____I_____I Zone 21 SupervisoryFF I_____I_____I Zone 18 Supervisory FF I_____I_____I Zone 22 SupervisoryFF I_____I_____I Zone 19 Supervisory FF I_____I_____I Zone 23 SupervisoryFF I_____I_____I Zone 20 Supervisory FF I_____I_____I Zone 24 Supervisory[52] Supervisory Reporting Codes, Zones 25-32Default DefaultFF I_____I_____I Zone 25 Supervisory FF I_____I_____I Zone 29 SupervisoryFF I_____I_____I Zone 26 Supervisory FF I_____I_____I Zone 30 SupervisoryFF I_____I_____I Zone 27 Supervisory FF I_____I_____I Zone 31 SupervisoryFF I_____I_____I Zone 28 Supervisory FF I_____I_____I Zone 32 Supervisory[53] Supervisory Restoral Reporting Codes, Zones 1-8FF I_____I_____I Zone 1 Supervisory Restoral FF I_____I_____I Zone 5 Supervisory RestoralFF I_____I_____I Zone 2 Supervisory Restoral FF I_____I_____I Zone 6 Supervisory RestoralFF I_____I_____I Zone 3 Supervisory Restoral FF I_____I_____I Zone 7 Supervisory RestoralFF I_____I_____I Zone 4 Supervisory Restoral FF I_____I_____I Zone 8 Supervisory Restoral[54] Supervisory Restoral Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Supervisory Restoral FF I_____I_____I Zone 13 Supervisory RestoralFF I_____I_____I Zone 10 Supervisory Restoral FF I_____I_____I Zone 14 Supervisory RestoralFF I_____I_____I Zone 11 Supervisory Restoral FF I_____I_____I Zone 15 Supervisory RestoralFF I_____I_____I Zone 12 Supervisory Restoral FF I_____I_____I Zone 16 Supervisory Restoral[55] Supervisory Restoral Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Supervisory Restoral FF I_____I_____I Zone 21 Supervisory RestoralFF I_____I_____I Zone 18 Supervisory Restoral FF I_____I_____I Zone 22 Supervisory RestoralFF I_____I_____I Zone 19 Supervisory Restoral FF I_____I_____I Zone 23 Supervisory RestoralFF I_____I_____I Zone 20 Supervisory Restoral FF I_____I_____I Zone 24 Supervisory Restoral

11[56] Supervisory Restoral Reporting Codes, Zones 25-32FF I_____I_____I Zone 25 Supervisory Restoral FF I_____I_____I Zone 29 Supervisory RestoralFF I_____I_____I Zone 26 Supervisory Restoral FF I_____I_____I Zone 30 Supervisory RestoralFF I_____I_____I Zone 27 Supervisory Restoral FF I_____I_____I Zone 31 Supervisory RestoralFF I_____I_____I Zone 28 Supervisory Restoral FF I_____I_____I Zone 32 Supervisory Restoral[57] Low Battery Reporting Codes, Zones 1-8FF I_____I_____I Zone 1 Low Battery FF I_____I_____I Zone 5 Low BatteryFF I_____I_____I Zone 2 Low Battery FF I_____I_____I Zone 6 Low BatteryFF I_____I_____I Zone 3 Low Battery FF I_____I_____I Zone 7 Low BatteryFF I_____I_____I Zone 4 Low Battery FF I_____I_____I Zone 8 Low Battery[58] Low Battery Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Low Battery FF I_____I_____I Zone 13 Low BatteryFF I_____I_____I Zone 10 Low Battery FF I_____I_____I Zone 14 Low BatteryFF I_____I_____I Zone 11 Low Battery FF I_____I_____I Zone 15 Low BatteryFF I_____I_____I Zone 12 Low Battery FF I_____I_____I Zone 16 Low Battery[59] Low Battery Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Low Battery FF I_____I_____I Zone 21 Low BatteryFF I_____I_____I Zone 18 Low Battery FF I_____I_____I Zone 22 Low BatteryFF I_____I_____I Zone 19 Low Battery FF I_____I_____I Zone 23 Low BatteryFF I_____I_____I Zone 20 Low Battery FF I_____I_____I Zone 24 Low Battery[60] Low Battery Reporting Codes, Zones 25-32FF I_____I_____I Zone 25 Low Battery FF I_____I_____I Zone 29 Low BatteryFF I_____I_____I Zone 26 Low Battery FF I_____I_____I Zone 30 Low BatteryFF I_____I_____I Zone 27 Low Battery FF I_____I_____I Zone 31 Low BatteryFF I_____I_____I Zone 28 Low Battery FF I_____I_____I Zone 32 Low Battery[61] Low Battery Restoral Reporting Codes, Zones 1-8Default DefaultFF I_____I_____I Zone 1 Low Battery Restoral FF I_____I_____I Zone 5 Low Battery RestoralFF I_____I_____I Zone 2 Low Battery Restoral FF I_____I_____I Zone 6 Low Battery RestoralFF I_____I_____I Zone 3 Low Battery Restoral FF I_____I_____I Zone 7 Low Battery RestoralFF I_____I_____I Zone 4 Low Battery Restoral FF I_____I_____I Zone 8 Low Battery Restoral[62] Low Battery Restoral Reporting Codes, Zones 9-16FF I_____I_____I Zone 9 Low Battery Restoral FF I_____I_____I Zone 13 Low Battery RestoralFF I_____I_____I Zone 10 Low Battery Restoral FF I_____I_____I Zone 14 Low Battery RestoralFF I_____I_____I Zone 11 Low Battery Restoral FF I_____I_____I Zone 15 Low Battery RestoralFF I_____I_____I Zone 12 Low Battery Restoral FF I_____I_____I Zone 16 Low Battery Restoral[63] Low Battery Restoral Reporting Codes, Zones 17-24FF I_____I_____I Zone 17 Low Battery Restoral FF I_____I_____I Zone 21 Low Battery RestoralFF I_____I_____I Zone 18 Low Battery Restoral FF I_____I_____I Zone 22 Low Battery RestoralFF I_____I_____I Zone 19 Low Battery Restoral FF I_____I_____I Zone 23 Low Battery RestoralFF I_____I_____I Zone 20 Low Battery Restoral FF I_____I_____I Zone 24 Low Battery Restoral[64] Low Battery Restoral Reporting Codes, Zones 25-32FF I_____I_____I Zone 25 Low Battery Restoral FF I_____I_____I Zone 29 Low Battery RestoralFF I_____I_____I Zone 26 Low Battery Restoral FF I_____I_____I Zone 30 Low Battery RestoralFF I_____I_____I Zone 27 Low Battery Restoral FF I_____I_____I Zone 31 Low Battery RestoralFF I_____I_____I Zone 28 Low Battery Restoral FF I_____I_____I Zone 32 Low Battery Restoral

12[65] Closing (Arming) Reporting Codes, Access Codes 1-8FF I_____I_____I Closing By Access Code 1 FF I_____I_____I Closing By Access Code 5FF I_____I_____I Closing By Access Code 2 FF I_____I_____I Closing By Access Code 6FF I_____I_____I Closing By Access Code 3 FF I_____I_____I Closing By Access Code 7FF I_____I_____I Closing By Access Code 4 FF I_____I_____I Closing By Access Code 8[66] Closing (Arming) Reporting Codes, Access Codes 9-16FF I_____I_____I Closing By Access Code 9 FF I_____I_____I Closing By Access Code 13FF I_____I_____I Closing By Access Code 10 FF I_____I_____I Closing By Access Code 14FF I_____I_____I Closing By Access Code 11 FF I_____I_____I Closing By Access Code 15FF I_____I_____I Closing By Access Code 12 FF I_____I_____I Closing By Access Code 16[67] Closing (Arming) Reporting Codes, Access Codes 17-24FF I_____I_____I Closing By Access Code 17 FF I_____I_____I Closing By Access Code 21FF I_____I_____I Closing By Access Code 18 FF I_____I_____I Closing By Access Code 22FF I_____I_____I Closing By Access Code 19 FF I_____I_____I Closing By Access Code 23FF I_____I_____I Closing By Access Code 20 FF I_____I_____I Closing By Access Code 24[68] Closing (Arming) Reporting Codes, Access Codes 25-32FF I_____I_____I Closing By Access Code 25 FF I_____I_____I Closing By Access Code 29FF I_____I_____I Closing By Access Code 26 FF I_____I_____I Closing By Access Code 30FF I_____I_____I Closing By Access Code 27 FF I_____I_____I Closing By Access Code 31FF I_____I_____I Closing By Access Code 28 FF I_____I_____I Closing By Access Code 32[69] Miscellaneous Closing (Arming) Reporting CodesFF I_____I_____I Closing by Duress Code 33 FF I_____I_____I Closing by System Code 42FF I_____I_____I Closing by Duress Code 34 FF I_____I_____I Partial ClosingFF I_____I_____I Closing by System Code 40 FF I_____I_____I Special ClosingFF I_____I_____I Closing by System Code 41[70] Opening (Disarming) Reporting Codes, Access Codes 1-8Default DefaultFF I_____I_____I Opening By Access Code 1 FF I_____I_____I Opening By Access Code 5FF I_____I_____I Opening By Access Code 2 FF I_____I_____I Opening By Access Code 6FF I_____I_____I Opening By Access Code 3 FF I_____I_____I Opening By Access Code 7FF I_____I_____I Opening By Access Code 4 FF I_____I_____I Opening By Access Code 8[71] Opening (Disarming) Reporting Codes, Access Codes 9-16FF I_____I_____I Opening By Access Code 9 FF I_____I_____I Opening By Access Code 13FF I_____I_____I Opening By Access Code 10 FF I_____I_____I Opening By Access Code 14FF I_____I_____I Opening By Access Code 11 FF I_____I_____I Opening By Access Code 15FF I_____I_____I Opening By Access Code 12 FF I_____I_____I Opening By Access Code 16[72] Opening (Disarming) Reporting Codes, Access Codes 17-24FF I_____I_____I Opening By Access Code 17 FF I_____I_____I Opening By Access Code 21FF I_____I_____I Opening By Access Code 18 FF I_____I_____I Opening By Access Code 22FF I_____I_____I Opening By Access Code 19 FF I_____I_____I Opening By Access Code 23FF I_____I_____I Opening By Access Code 20 FF I_____I_____I Opening By Access Code 24[73] Opening (Disarming) Reporting Codes, Access Codes 25-32FF I_____I_____I Opening By Access Code 25 FF I_____I_____I Opening By Access Code 29FF I_____I_____I Opening By Access Code 26 FF I_____I_____I Opening By Access Code 30FF I_____I_____I Opening By Access Code 27 FF I_____I_____I Opening By Access Code 31FF I_____I_____I Opening By Access Code 28 FF I_____I_____I Opening By Access Code 32

13[74] Miscellaneous Opening (Disarming) Reporting CodesFF I_____I_____I Opening by Duress Code 33 FF I_____I_____I Opening by System Code 42FF I_____I_____I Opening by Duress Code 34 FF I_____I_____I Auto Arm CancellationFF I_____I_____I Opening by System Code 40 FF I_____I_____I Special OpeningFF I_____I_____I Opening by System Code 41[75] Maintenance Alarm Reporting CodesFF I_____I_____I Battery Trouble Alarm FF I_____I_____I Auxiliary Power Supply Trouble AlarmFF I_____I_____I AC Failure Trouble Alarm FF I_____I_____I TLM Trouble CodeFF I_____I_____I Bell Circuit Trouble Alarm FF I_____I_____I General System TroubleFF I_____I_____I Fire Trouble Alarm FF I_____I_____I General System Supervisory[76] Maintenance Restoral Reporting CodesFF I_____I_____I Battery Trouble Restoral FF I_____I_____I Auxiliary Power Supply Trouble RestoralFF I_____I_____I AC Failure Trouble Restoral FF I_____I_____I TLM RestoralFF I_____I_____I Bell Circuit Trouble Restoral FF I_____I_____I General System Trouble RestoreFF I_____I_____I Fire Trouble Restoral FF I_____I_____I General System Supervisory Restore[77] Miscellaneous Maintenance Reporting CodesFF I_____I_____I Phone #1 FTC FF I_____I_____I Event Buffer 75% FullFF I_____I_____I Phone #2 FTC FF I_____I_____I DLS Lead INFF I_____I_____I Phone #1 FTC Restore FF I_____I_____I DLS Lead OUTFF I_____I_____I Phone #2 FTC Restore FF I_____I_____I Delinquency Reporting Code[78] Test Transmission Reporting CodesFF I_____I_____I Periodic Test Transmission FF I_____I_____I Mobitex Test TX CodeFF I_____I_____I System Test[99] Section [99] is for software defaulting of Sure Signal80 I_____I_____IEntering 00 will cause a software default of Sure Signal. Entering 01-FF will cause restart of Sure Signal. Entering any othervalue will not cause a default or a restart.[993] Inst. CodeRestore Sure Signal to factory default programming.Note: Sure Signal must be defaulted if it is connected to PC5010 version 1.00.

14For Your RecordsLocation ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Sure Signal Man Number ____________________________________________________________Rate Plan ________________________________________________________________________________________________________________________Central Station ____________________________________________________________Account Number 1 ____________________________________________________________Account Number 2 ____________________________________________________________Test Time and Day ____________________________________________________________Additional Notes ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

15Appendix A - SIA Reporting codesSIA Communication FormatThe SIA communication format used in this product follows the Level 2 specifications of the SIA Digital Communication Standard- February 1993. This format will send the Account Code along with its data transmission. Below are the Zone Alarms & AlarmRestores (Zones 01-32) as well as any additional codes that can be transmitted:Terms Code Description—..........................................Not usedzz ..........................................Zone #us ..........................................User #ln ...........................................Lineex ..........................................Expander #xx...........................................RSS and statusAlarms Event Description SIA Message Zone# IdentifiedNull Zone (Not used) - -Delay 1 BAzz/BHzz YesDelay 2 BAzz/BHzz YesInstant BAzz/BHzz YesInterior BAzz/BHzz YesDelay H.A. BAzz/BHzz YesInterior H.A. BAzz/BHzz Yes24 Hr Burglary BAzz/BHzz YesStandard Fire FAzz/FHzz YesDelayed Fire FAzz/FHzz Yes24 Hour Supervisory UAzz/UHzz Yes24 Hr Supervisory Buzzer UAzz/UHzz Yes24 Hr Supervisory USzz/URzz Yes24 Hr Medical MAzz/MHzz Yes24 Hr Panic PAzz/PHzz Yes24 Hr Hold-up HAzz/HHzz Yes24 Hr Gas GAzz/GHzz Yes24 Hr Heat KAzz/KHzz Yes24 Hr Emergency QAzz/QHzz Yes24 Hr Sprinkler SAzz/SHzz Yes24 Hr Water WAzz/WHzz Yes24 Hr Freeze ZAzz/ZHzz Yes24 Hr Latching Tamper BAzz/BHzz YesDuress Alarm HA00 -Opening After Alarm OR00 -Keypad [F]ire FAzz/FHzz YesKeypad [A]uxiliary MAzz/MHzz YesKeypad [P]anic PAzz/PHzz Yes

16Event Description SIA Message Zone# IdentifiedPGM2:2 Wire Smoke FA99/FH99 -Audible 24 Hour UA99/UH99 -Silent 24 Hour UA99/UH99 -Zone Tamper (1-32) TAzz YesZone Tamper Restorals (1-32) TRzz YesGeneral System Tamper / Restore TA00/TR00 -Closing by Access Codes CLus Yes(1-32,33,34,40,41,42)Partial Closing CGus Yes (using UBzz)Opening by Access Codes OPus Yes(1-32,33,34,40,41,42)Battery Trouble YT00/YR00 -AC Failure Trouble AT00/AR00 -Bell Circuit Trouble UT99/UJ99 -Fire Trouble FT00/FJ00 -Auxiliary Power Supply Trouble YP00/YQ00 -TLM Trouble Code (via Mobitex) LT00 -General System Supervisory / Restore ET00/ER00 -General System Trouble / Restore YX00/YZ00 -TLM Restoral LR00 -FTC Fail / FTC Restoral YC00/YK00 -Event Buffer 75% Full Since Last Upload JL00 -Periodic Test Transmission RP00 -Periodic Test Transmission Trouble RP001 -System Test RX00 -Mobitex Test Transmission Code TXxx Signal Strength and Status(ULAA Supersion or Sure Signal test button)Zone Fault Alarm/Restoral UTzz/UJzz YesBurglary Verified BV00 -Delinquency Code CD00 -Zone Low Battery XTzz/XRzz YesRecent Closing CR00 User NOT IdentifiedZone Expander Supervisory UA00/UH00 -Keypad Lockout JA00 -Special Closing (DLS, Keys, Maint, Quick) CL00 -Special Opening (DLS, Keys, Maint) OP00 -DLS Lead In RB00 -DLS Lead Out (Successful) RS00 -Auto-Arm Cancellation CE00 -Mobitex Tamper Cut TAzz/TRzz YesKeybus Fault ET00/ER00 -Expansion Device ETex/ERex -

17Antenna Relocation DiagramWARNING!All connections to the Sure Signal module are power limited. Do notroute any wiring over the circuit boards. Maintain at least 1” (25.4mm)seperation between circuit board and wiring.A minimum of 1/4” (7mm) separation must be maintained at all pointsbetween non power limited wiring and power limited wiring.Refer to your control panel installation manual for any additionalinformation.

18 Standard Connection with DSC Control PanelWARNING!All connections to the Sure Signal module are power limited. Do notroute any wiring over the circuit boards. Maintain at least 1” (25.4mm)seperation between circuit board and wiring.A minimum of 1/4” (7mm) separation must be maintained at all pointsbetween non power limited wiring and power limited wiring.Refer to your control panel installation manual for any additionalinformation.

Limited WarrantySG Wireless Communications warrants that for a period of twelve months from the date of purchase, the product shall befree from defects in materials and workmanship under normal use and that in fulfillment of any breech of such warranty, SGWireless Communications shall, at its option, repair or replace the defective equipment upon return of the equipment to itsrepair depot. This warranty applies only to defects in parts and workmanship and not to damage incurred in shipping orhandling, or damage due to causes beyond the control of SG Wireless Communications, such as lightning, excessive voltage,mechanical shock, water damage, or damage arising out of abuse, alteration or improper application of the equipment.The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressedor implied and of all other obligations or liabilities on the part of SG Wireless Communications. SG Wireless Communications neitherassumes, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for itany other warranty or liability concerning this product.In no event shall SG Wireless Communications be liable for any direct or indirect or consequential damages, loss of anticipatedprofits, loss of time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failureof this product.WARNING: SG Wireless Communications recommends that the entire system be completely tested on a regular basis.However, despite frequent testing, and due to but not limited to, criminal tampering or electrical disruption, it is possible forthis product to fail to perform as expected.How to Contact Us:SalesFor information about additional products, please call our sales number: 1-888-623-7873, fax us at 1-416-665-4222 or e-mail us at sales@sur-gard.com.Technical SupportIf you have questions or problems when using Sur-Gard products, you can call technical support. If you arewithin the United States, Puerto Rico, the U.S. Virgin Islands or Canada, you can get support by dialing1-888-623-7873 ext.1. If you are outside these areas, please call (416) 665-5501 ext.1, or e-mail us atsupport@sur-gard.com.InternetVisit our new Sur-Gard WWW site. You can search the Sur-Gard technical information database and read informationabout our new products as well as send us any questions or comments you may have. Our World Wide Web addressis http://www.sur-gard.com.

©2000 SG Wireless CommunicationsA Division of the SafeLink Corporation401 Magnetic Drive, Units #24-28Downsview, Ontario, Canada M3J 3H9Tel: (416) 665-0051Fax: (416) 665-4222Toll Free: 1-888-623-7873www.sur-gard.com 29005740 R001Printed in Canada

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