DEI Sales Polk Audio SB5000CDTX Surroundbar 5000 Instant Home Theater User Manual SB180manual

Polk Audio Surroundbar 5000 Instant Home Theater SB180manual

User manual

DateDrawing #File NameScaleDrawn ByColorEmboss Ht.Deboss DepthFinishProcessNotesArtwork7 December 2011HBP2503SB5000IHT_3LangMN2503.qxdFull SizeKLBPrints 100% Blackn/an/an/aOffset LithographyFlat size: 11" x 17" horizontalFold size: 8.5" x 11"TITLEBLOCK DOES NOT PRINTDigital fileApprovals Signature DateProject ManagerProduct Line ManagerMechanical DesignerSystem EngineerElectrical EngineerSafety & RegulationsQuality AssuranceCreative DirectorCommentsRevision Date DescriptionA
ENGLISHFRANÇAISESPAÑOLSDA®surround®surroundbar®5000instanthome theater
2 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)ENGLISHIMPORTANT SAFETY INSTRUCTIONSThis product was designed and manufactured to meet strict quality and safety standards.There are, however, some installation and operation precautions which you shouldbe particularly aware of.1. Read Instructions. All the safety and operating instructions shouldbe read before the system is operated.2. Retain Instructions. The safety and operating instructions shouldbe retained for future reference.3. Heed Warnings. All warnings on the appliances and in the operatinginstructions should be adhered to.4. Follow Instructions. All operating and use instructions should be followed.5. Cleaning. Unplug the appliance from wall outlet before cleaning. Do notuse liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.6. Attachments. Do not use attachments not recommended by the productmanufacturer as they may cause hazards.7. Water and Moisture. Do not use these appliances near water‹for example,near a bath tub, washbowl, kitchen sink, or laundry tub, in a wet basement,or near a swimming pool, and the like.8. Accessories. Do not place these appliances on an unstable cart, stand, tripod, bracket,or table. The audio/video products may fall, causing serious injury to a child or adult,and serious damage to the products. Use only with a cart, stand, tripod, bracket,or table recommended by the manufacturer, or sold with the appliances. Any mountingof the appliances should follow the manufacturer’s instructions, and should use mountingaccessories recommended by the manufacturer.9. Ventilation. Slots and openings in the cabinet are provided for ventilation and to ensurereliable operation of the appliances and to protect them from overheating, and these openingsmust not be blocked or covered. The openings should never be blocked by placing the productson a bed, sofa, rug, or other similar surface. This product should never be placed near or overa radiator or heat register. This product should not be placed in a built-in installation suchas a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructionshave been adhered to.10. Power Sources. This product should be operated only from the type of power sourceindicated on the marking labels. If you are not sure of the type of power supply to yourhome, consult your appliance dealer or local power company.11. Grounding or Polarization. This product is equipped with polarized alternating-currentline plugs (plugs having one blade wider than the other). This plug will fit into the poweroutlet only one way. This is a safety feature. If you are unable to insert the plug fully intothe outlet, try reversing the plug. If the plug should still fail to fit, contact your electricianto replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.12. Power Cord Protection. Power-supply cord should be routed so that it is not likely to be walkedon or pinched by items placed upon or against it, paying particular attention to cords at plugs,convenience receptacles, and the point where they exit from the appliances.13. Lightning. For added protection for this audio/video product during a lightning storm,or when it is left un-attended and unused for long periods of time, unplug it fromthe wall outlet and disconnect the antenna or cable system. This will prevent damageto the product due to lightning and power-line surges.14. Power Lines. An outside antenna system should not be located in the vicinity of overheadpower lines or other electric light or power circuits, or where it can fall into such power linesor circuits. When installing an outside antenna system, extreme care should be taken to keepfrom touching such power lines or circuits as contact with them might be fatal.15. Overloading. Do not overload wall outlets and extension cords as this can resultin a risk of fire or electric shock.16. Object and Liquid Entry. Never push objects of any kind into this product through openings,as they may touch dangerous voltage points or short out parts that could result in a fireor electric shock. Never spill liquid of any kind on this audio/video product.17. Servicing. Do not attempt to service this product yourself, as opening or removingcovers may expose you to dangerous voltage or other hazards. Refer all servicingto qualified service personnel.18. Damage Requiring Service. Unplug this product from wall outlets and refer servicingto qualified service personnel under the following conditions:a.When the power supply cord or plug is damaged.b.If liquid has been spilled, or objects have fallen into the product.c.If the product has been exposed to rain or water.d.If the product does not operate normally by following the operatinginstructions. Adjust only those controls that are covered by the operatinginstructions, as an improper adjustment of other controls may resultin damage and will often require extensive work by a qualified technicianto restore the product to its normal operation.e.If the product has been dropped or the cabinet has been damaged.f.When the product exhibits a distinct change in performance this indicatesa need for service.19. Replacement Parts. When replacement parts are required, be sure the servicetechnician has used replacement parts specified by the manufacturer or thatthe parts have the same characteristics as the original part. Unauthorizedsubstitutions may result in fire, electric shock or other hazards.CAUTION: Danger of EXPLOSION if battery is incorrectly replaced.Replace only with the same or equivalent type. (CR2025)WARNING: Do not expose batteries or battery pack to excessiveheat such as sunshine, fire or the like.20. Safety Check. Upon completion of any service or repairs to this product,ask the service technician to perform safety checks to determine thatthe products are in proper operating condition.21. Carts and Stands. The appliances should be used only with a cart or standthat is recommended by the manufacturer. An appliance and cart combina-tion should be moved with care. Quick stops, excessive force, and unevensurfaces may cause the appliance and cart combination to overturn.Use caution when moving the cart/apparatus combination to avoidinjury from tip-over.22. This product is not intended for use outdoors.The CAUTION marks shown here are located on the back of your SurroundBar®Speaker SystemCAUTION: To prevent electric shock, matchwide blade of plug to wide slot, insert fully.CAUTION: No naked flame sources, such ascandles, should be placed on the apparatus.Class B Emissions LimitsThis Class B digital apparatus meets all requirements of the CanadianInterference—Causing Equipment Regulations.OperationOperation is subject to the following two conditions:1) This device may not cause interference, and2) This device must accept any interference, including interferencethat may cause undesired operation of the device.Product DisposalCertain international, national and/or local laws and/or regulations mayapply regarding the disposal of this product. For further detailed information,please contact the retailer where you purchased this product or the PolkAudio Importer/Distributor in your country. A listing of Polk Audio Importer/Distributors can be found on the Polk Audio website www.polkaudio.com orby contacting Polk Audio at: 5601 Metro Drive, Baltimore, Maryland 21215,USA. Phone: +1-410-358-3600; in California: 1-800-377-7655.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy, and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However, there is no guarantee that inter-ference will not occur in a particular installation. If this equipment does cause harmful interferenceto radio or television reception, which can be determined by turning the equipment off and on,the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expresslyapproved by the party responsible forcompliance could void the user'sauthority to operate the equipment.FCC Radiation Exposure StatementThis equipment complies with FCC radiationexposure limits set forth for an uncontrolledenvironment. This equipment should be installed andoperated with minimum distance 20cm between theradiator & your body.IC warning- English:This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of the device.2. Changes or modifications not expressly approved by the party responsible forcompliance could void the user's authority to operate the equipment.- French:Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deuxconditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement."
PLEASE TAKE INVENTORYPlease check to ensure you have everything in your Polk Audio®SurroundBar®5000 Instant Home Theater®(IHT) carton. Inside,you should find:SurroundBarSubwooferRemote Control (Battery Included)Subwoofer Power Cord20V Power Supply6' Digital (Optical) Cable1/8" to 1/8" analog cable1/8" to RCA adapterQuick Start GuideOwner’s ManualOnline Registration CardImportant Note: If anything is missing or damaged, or if yourPolk Audio SurroundBar 5000 IHT fails to operate, please notifyyour dealer immediately. We recommend keeping your originalcarton and packing materials in case you need to ship the unitin the future.ABOUT YOUR SURROUNDBAR 5000 IHTThank you for choosing the SurroundBar 5000 IHT fromPolk Audio. You’re about to discover how the legendaryPolk Audio sound makes watching TV and movies so muchmore exciting. Using a single bar loudspeaker and a wirelesssubwoofer, the SurroundBar 5000 IHT produces a widesoundstage and rich, full sound. Polk®Digital Logic®offersspectacular performance and convenience. And there’seven more about the SurroundBar 5000 IHT you’ll enjoy:Sleek design, shallow 2 1/4" depth blends seamlesslywith today’s contemporary TVs.SmartBar™ programming enables you to programthe SurroundBar to your TV’s original IR remotecontrol. (Accessory remote control included)Bluetooth wirelessly unleashes the music from youriPhone,®Android,®tablet or other compatible devicefor a real music listening experience.Thrill to a rich, enveloping listening experience, farbeyond what any built-in TV speakers can produce,thanks to Polk Audio’s proprietary SDA®Surroundand Polk Digital Logic technologies.Dual tuned-port enclosure creates optimum blending of driversand subwoofer whether the bar is wall- or shelf-mounted.Compact wireless subwoofer can be placed anywherein the room within 50' of the SurroundBar 5000.Polk Audio’s signature sound, warm and full, with clarityand detail, turns games, movies and TV into an excitingviewing experience.Dolby®Digital decoding.Energy Star®certified.INSIDE YOUR SURROUNDBAR 5000 IHT CARTON:SOURCE MUTELEARNRemote Control(Battery Included)1/8" to 1/8" Analog Cable1/8" to RCA Adapter20V Power SupplyCustomer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 3
BAR CONTROLSFRONT PANEL:1. Learn—Puts the bar into “learning mode” soyou can program it to respond to commandsfrom your existing remote control.2. Source—Changes which input source youare listening to.LED—Blue light indicates which Source hasbeen selected (see Source LED Guide above).Source 1 LED will light green if Dolby Digitalsignal is being decoded.Source Bluetooth ( )—Bluetooth®wirelesstechnology. (See “PAIR AND CONNECT YOURBLUETOOTH DEVICE WITH THE SURROUNDBAR“on page 8.)3. Power ( )—Turns on the bar or putsit in standby mode.LED—A light that shines green, orangeor red to indicate operating status.4. Mute—Mutes and unmutes the soundcoming from the SurroundBar 5000 IHT,indicated by green slow flash.5. Volume Up and Down ( / )—Adjuststhe volume of the SurroundBar 5000 IHT.BACK PANEL:6. Power Switch—Turns the bar on or off,but you can leave it on all the time.7. Power Connection—The bar power supply connects here.8. Audio Inputs (Source 1, 2, or 3)—Where you connectyour TV (or other sources) to the SurroundBar 5000.Use the 6' optical cable (Source 1) provided or 1/8"analog cable (Source 2 or 3) provided.Source Bluetooth ( )—Bluetooth®wireless technology,located on front panel. (See “PAIR AND CONNECT YOURBLUETOOTH DEVICE WITH THE SURROUNDBAR“on page 8.)9. SYNC—The SYNC button ensures the subwooferand bar are communicating. (See “CONNECTINGTHE BAR AND WIRELESS SUBWOOFER” on page 7.)BAR POWER ( ) LEDNORMAL OPERATING MODE:Green Steady—Power is on; all is well.Red Steady—The bar is in standby mode.Green Two Blinks—A remote control or keypadoperation signal is received successfully.Green Slow Blinking—System is muted.Green Fast Blinking (After pressing volume upbutton)—You have reached the maximum volume.Green Fast Blinking (At power up)—The bar andsubwoofer have established a wireless connection.LEARNING MODE: (See page 8 for instructions.)Orange Blinking—The bar is in learning mode.Orange Steady—The bar is in learning modeand a function has been selected.Green Blinking—The bar has successfullylearned a remote control command.Red Blinking—The bar has failed to learna remote control command.Red and Orange Blinking—Learned IR codeshave been successfully erased.SOURCE LED:Green Blinking—Dolby Digital sourcerecognized (Source 1 only).Green Steady—Dolby Digital source receivedand is being decoded (Source 1 only).Blue Steady—PCM or analog source received.1234567 8 9SOURCE MUTELEARNSOURCE LED GUIDEFRONTBACKSOURCE 1SOURCE 2SOURCE 3Bluetooth2.05A20V132SOURCE SYNCPOWEROFFON35W4 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)
SUBWOOFER CONTROLS1. Power Switch—Turns the wireless subwoofer onor off, but you can leave it on all the time if you wish.2. Power Connection—The subwoofer powercord connects here.THE STATUS LIGHT ON THE WIRELESSSUBWOOFER INDICATES THE FOLLOWING:When light shines green:a. Green Steady—The bar and subwoofer are connected.b. Green Slow Blinking—The subwoofer is searchingfor the bar.c. Green Fast Blinking—The subwoofer is in theprocess of connecting with the bar.When light shines red:a. Red Steady—The subwoofer is in standby mode.b. Red Blinking—The subwoofer is in protection mode.REMOTE CONTROL1. Power ( )—Turns on the bar or putsit in standby mode.2. Mute—Mutes and unmutes the soundcoming from the SurroundBar 5000 IHT.3. Source 1, 2, 3 or —Changes whichinput source you are listening to.4. Volume Up and Down ( + / –)—Adjuststhe master volume of the SurroundBar5000 IHT system.5. SUB Volume Up and Down ( + / –)Adjusts the volume of the subwoofer.SpecificationsDimensionsSurroundBar 3 3/4" H x 31" W x 2 1/4" D(9.53 cm x 78.74 cm x 5.72 cm)Subwoofer 10" H x 10 1/4" W x 10 3/4" D(25.4 cm x 26.04 cm x 27.31 cm)WeightSurroundBar 4.77 lbs (2.16 kg)Subwoofer 6.91 lbs (3.13 kg)Power RequirementsSurroundBar 20V, 2.05 ASubwoofer 100V - 240V~50Hz - 60Hz, 50WModel SurroundBar 5000 Instant Home TheaterRemote Battery CR202512Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 512345
WHERE TO LOCATE YOUR BARFOR THE BEST SOUNDIt’s easy. The bar comes with rubber feet already attached,so it will sit securely on any flat surface. Just center the barunder your TV screen. If your TV is housed in a media center,you can place the bar above the TV.If your TV is wall mounted, the bar can mount right beneathit. The bar has built-in keyhole slots that make it easy.Note: The rubber feet are detachable and may be removedentirely (for wall-mounting the bar) or moved along the bottomsurface of the bar, depending upon your installation.WHERE TO LOCATE YOUR SUBWOOFERFOR THE BEST SOUNDYour wireless subwoofer is really easy to place and cango just about anywhere in the room. Plus you don’t haveto worry about connecting wires, because the only wireyou have to plug in is the power cord. And that’s it.Here’s a little trick: If you placeyour subwoofer in a corner ofyour room, it will reinforce thesubwoofer’s output, making itsound louder.Overall Dimensions1. 3 3/4" H (9.53 cm)2. 31" (78.74 cm)Keyhole Slots3. 19 13/16" W (50.32 cm)Top of Bar to Keyhole Slots4. 1 5/8" (4.13 cm)Note: If you wall mount your SurroundBar, ensure that your wallanchors secure properly into the wall and that they can bear theweight of the SurroundBar, which is 4.77 lbs (2.16 kg).SOURCEMUTELEARNSOURCEMUTELEARNShelf mounted bar sits in front of TV Wall mounted bar6 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)21234
HOW TO CONNECT YOUR BARThis is really easy too. You likely have many sources for youraudio signal: your TV, your DVD player, or a cable/satellite box.The bar is able to accept audio from up to three different sources.The simplest approach is to connect the optical audio output ofyour TV to the optical input on the back of the bar. This methodwill provide the highest quality audio regardless of whether youare watching TV or watching your favorite DVD.If your TV does not have an optical output, you can use the opticaloutput from your DVD player or your cable/satellite box to connectto the optical input on the bar. Then simply use the other barinputs for your other audio sources.CONNECTING THE BAR AND WIRELESS SUBWOOFERThe SurroundBar 5000 bar and wireless subwoofer comefrom the factory preset to work together. If the wirelesssubwoofer stops receiving an audio signal, follow theseinstructions to re-establish the connection.1. Turn off the subwoofer’s AC Mains switch.2. Press and hold the SYNC button on the backof the bar for three (3) seconds.3. The LED on the back of the bar will blink,indicating that the bar and the subwooferare ready to be connected.4. Turn on the subwoofer’s AC Mains switch. Whenthe subwoofer LED turns solid green the barand subwoofer are connected and ready to use.HOW TO CONNECT YOUR SUBWOOFERYour subwoofer receives a wireless audio signal from the bar,so all you need to do is plug in the power cord and makesure the main power switch is ON.2.05A20V132SOURCE SYNCPOWEROFFON35WLRANALOGAUDIO OUTPUTDIGITAL OPTICALAUDIO OUTPUTTV or Cable/Sat BoxSurroundBar 5000Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 7Note: Remove theprotective cap priorto inserting cable.
BLUETOOTH®WIRELESS TECHNOLOGYTo use your Bluetooth wireless technology devicewith the SurroundBar 5000, you must first pair yourdevice with your SurroundBar.Pairing creates the ability of your Bluetooth device to connectwith your SurroundBar wirelessly. Pairing is like a handshakebetween your Bluetooth device and your SurroundBar 5000in which they meet and exchange information.You only have to pair your SurroundBar with your Bluetoothdevice one time for this exchange of information to take place.After that you simply select your device to make the connectionto your SurroundBar.The SurroundBar can hold 6 to 8 other Bluetooth devicesin its memory.If enough devices pair after yours, your device couldbe dropped from the memory list.Pair and connect your Bluetooth devicewith the SurroundBar:1. Make sure your Bluetooth device and SurroundBar 5000are both powered on.2. Engage the Bluetooth function on your Bluetooth sourcedevice. See your device’s manual for instructions.3. Press the Bluetooth source button from the SurroundBarremote or press the SOURCE button on the SurroundBaruntil the Bluetooth source is selected.The Bluetooth symbol will illuminate, then begin slowlypulsing as it looks for the paired device.4. Your SurroundBar will now be displayed on your sourcedevice as paired and available to connect. Select the“SurroundBar 5000 IHT” on your device to initiatethe connection process.5. After a short delay (5 seconds), the two devices shouldnow be connected. You should hear a short ascendingtone and the Bluetooth source symbol will nowbe steady blue.6. Play your music from your device!Note: If your device asks for a passcode to pair to theSurooundBar, enter “0000.”How to disconnect with a Bluetooth device:1. Press and release the Remote Control Bluetooth button, or2. Press and release the Bluetooth Source button, or3. Turn off the Bluetooth feature on your Bluetooth device.The SurroundBar will emit an ascending tone and theBluetooth source symbol will begin a quick flashingsequence when disconnected.Automatic connection:Any time you want to connect and play music through theSurroundBar after the devices have been paired, do the following:1. Turn your device’s Bluetooth function on.2. Press the Bluetooth source button from the remoteor press the SOURCE button on the SurroundBaruntil the Bluetooth source is selected.3. After a short delay, the two devices will automaticallyconnect and you will hear a short ascending tone andthe Bluetooth source symbol will now be steady blue.Pair and/or connect to a device when in Bluetoothsource, but disconnected:1. Turn on the Bluetooth function on your Bluetooth sourcedevice (smart phone, etc). See device’s manual for instruction.a. The SurroundBar will be displayed on your sourcedevice as available to pair and connect. Select the“SURROUNDBAR 5000 IHT” on your device toinitiate the pairing and connection process, orb. Press the remote control’s Bluetooth source buttonto connect to an already paired Bluetooth device.After a short delay, the two devices should now be paired andconnected. You should hear a short ascending tone and theBluetooth source symbol will now be steady blue.How to disconnect1. Place a Bluetooth device while Bluetooth source is activein close proximity (1 inch) to the SurroundBar, or2. If the Bluetooth device is placed on the surface of theSurroundBar for three seconds, Bluetooth will disconnect.Note: Anytime The SurroundBar exits SLEEP mode and is inBluetooth source, the SurroundBar will automatically connectto any paired Bluetooth device if the paired device’s Bluetoothfeature is on. If there is no paired device present, the SurroundBarwill broadcast through Source 1.8 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)SOURCELEARNOR
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 9HOW TO OPTIMIZE THE SOUNDWHEN TV SPEAKERS ARE ONYou should hear sound from the bar. If you don’t, turn upthe volume on the bar using its volume control buttons.If your bar is connected to your TV, there’s a very good chance yourTV speakers are also playing. It’s impossible to give specific instruc-tions on how to turn off the speakers for every TV, but here’s a wayto do it that covers many of the TVs out there.1. On your TV remote control, find a “menu” or “setup” button.2. Press this button. You should see an on-screen menu.3. Next, look for an option to control audio functionsand select it.The setting to turn off your TV’s internal speakers should be here.If you can’t turn off your TV internal speakers, don’t worry.Your SurroundBar 5000 IHT will make your TV sound muchbetter. To enjoy the best performance from your bar, you’llwant it to play louder than your TV. Use the following stepsto adjust the volume balance between your TV and the bar:1. If necessary, program your bar to respond to the volumeup and down control commands of your TV remote.(See “HOW TO SETUP A REMOTE CONTROL FORYOUR SURROUNDBAR 5000 IHT” on page 10.)2. Turn your TV volume all the way down using the controlbuttons on your TV.3. Then, using the volume keys on your bar, set the volumeto a normal listening level (do not use the remote control).After you make these adjustments, your SurroundBar 5000 IHTshould always be louder than your TV speakers. Then use theTV remote control to adjust the volume as you normally do.FINE TUNING YOUR SUBWOOFER VOLUME LEVELThe next thing you’ll want to do is adjust the subwooferto blend with your bar. This will ensure the system producesthe best sound.To set the subwoofer’s volume, play a variety of source material—some music, a movie sound track with great special effects,a movie chapter or a part of a concert in which people arespeaking. Adjust the volume until what you hear soundsnatural to you in your normal viewing location.
2LED354LEDVOLSOURCELEARNMUTELEDPress and hold “LEARN” for 2 seconds, or until LEDblinks orange, then release the “LEARN” button.1The SurroundBar is turned on and the LED is solid green.And you have sound coming from the bar.Hold TV remote 1' - 2' from SurroundBar.Press and release Volume Up “ .”LED turns solid orange.Blinks orangeSolid orangeLED blinks witheach button pressLEDLED blinks green,then turns solid greenTap “Volume Up” button on your TV’s remote control4- 8 times, once per second. Tap, do not hold.6VOLWhen the LED blinks green quickly for 3 seconds,the command has been learned. The LED willbecome solid green.SOURCEMUTELEARN1' - 2'10 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)HOW TO SET UP A REMOTE CONTROLFOR YOUR SURROUNDBAR IHTSMARTBAR™PROGRAMMING NOTE:For your SurroundBar to respond to your remote control, youMUST FIRST program the bar to respond to your television’soriginal IR (Infra-Red) remote. An RF (Radio Frequency)remote will not work. Other remotes (cable, satellite) willwork only after you have programmed the bar to respondto the TV’s IR remote.Programming Instructions: Your SurroundBar IHT is currentlyprogrammed to respond to the remote control that is includedwith the product. However, we strongly recommend program-ming the SurroundBar to also respond to your existing remotecontrol using the steps illustrated below. This will enable you tooperateall of your components using a single remote control. Whileprogramming the SurroundBar, ignore anything thatmay be displayed on the TV screen.Example: To teach your bar the “Volume Up”command of your remote control:Verify command works.Repeat steps 1-6 to program “Volume Down” ( ), Source,Mute and Power buttons ( ).Note: If your bar fails to learn certain IR remote codes, the powerLED will blink red. Try erasing any previously programmed codes(see below) and carefully repeat steps 1-6 above.Code Erasing Procedure: If you have programmed yourSurroundBar IHT to respond to a remote control and you nolonger want it to do so, erase the codes by pressing the LEARNkey for about two seconds while the unit is in standby mode(power LEDis red). You’ll know that previously learned codes have beensuccessfully erased when the power LED blinks orange twice.Note: This procedure removes ALL of your bar’s remote controlprogramming. If you only need to change the programming forsome of the bar buttons, follow the six steps in the sequencepreviously described to redo any previous programming.The SurroundBar will continue to respond to the providedcredit card remote control.SUB VOLUME CONTROL ON THE BARWhile unit is on and LED is solid green.1. Tap LEARN once, LED ( ) turns orange.2. To adjust sub volume, tap up ( ) or down ( ).3. To return to master volume, tap LEARN again,LED ( ) turns green.NOTE: Bass can also be adjusted with included remote control.
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 11TROUBLESHOOTINGThe bar does not power on.Ensure you have plugged the power supplyinto a live wall outlet.Ensure that all components of the powersupply are connected properly.Ensure the power supply is properly connectedto the bar power input.Ensure the rear panel power switch is in the “ON” position.The subwoofer does not power on.Ensure the subwoofer is plugged into a live wall outlet.Ensure the rear panel power switch is in the “ON” position.No sound from the bar.Check that the TV or cable box is providing a signal.If necessary, check using an alternate source.Check that the bar is receiving power and is turned on.Turn up the volume of the bar.Check the input cables to make sure theyare connected securely.Turn up the volume of your television or cable box.Check mute status: Is the bar status light slowly blinkinggreen? If so, press the MUTE button on the bar.No sound from the subwoofer.See section “Subwoofer does not power on.”Turn up the subwoofer volume using the remote control.Is the subwoofer status indicator blinking green? If so,the bar and subwoofer’s wireless connection has beenlost. Turn off both the bar and subwoofer. Then turn themback on to re-establish communication. If this does notfix the issue, refer to the section “CONNECTING THEBAR AND WIRELESS SUBWOOFER,” on page 7.The sound coming from the bar is distorted.Try turning down the volume of your audiosource, if possible.Audio processing (see FAQ’s on page 12)—there may be audio processing occurring priorto reaching the bar. Disable this processing.The included remote control won’t work.Ensure the battery’s protective plastic tabhas been removed.Replace the battery (CR2025).Bass output is not loud enough.Turn up the subwoofer’s volume using the remote control.Place the subwoofer closer to a corner of the room.Move subwoofer closer to viewing location within the room.The bar won’t learn my remote control commands.Carefully follow the programming instructionson the previous page of this manual.Hold the remote steady and 1-2 feetfrom the front of the bar.Quickly “tap” the button on your existingremote until the status LED blinks green.Note: The bar learns almost all IR commands,but some IR protocols cannot be programmed.The volume of my television speakers gets louderthan my SurroundBar 5000 system over time.Turn off your TV speakers per the instructionson page 8 of this manual.When the remote control volume button is held down,your television may change volume levels faster thanthe bar. Use the buttons on the bar to adjust the volumeof the bar to the correct balance with the TV speakers.The subwoofer’s output is intermittent,or sounds weak or is distorted.The wireless subwoofer could be too far awayfrom the bar to receive a sufficiently strong signal.Try moving the subwoofer closer.
FAQ’S (FREQUENTLY ASKED QUESTIONS)My TV does not have an optical output.How do I connect my audio?You have several options for connecting your audio:Use the optical output of your source unit (cable/satellite box,DVD player, etc.) and connect directly to the SurroundBar 5000using the supplied optical cable.Use the 1/8" (3.5mm) analog / headphone output of your TV(if available) and connect directly to the SurroundBar 5000using the supplied 1/8" (3.5mm) to 1/8" (3.5mm) analog cable.Use the RCA audio outputs (white/red pair) on your TV(if available) and connect directly to the SurroundBar 5000using the supplied 1/8" (3.5mm) to 1/8" (3.5mm) analogcable and 1/8" (3.5mm) to RCA adapter.What if my provided optical cable is too short?We did our best to provide a cable of adequate length;however, there might be a few setup instances in whichthe cable may be too short. If that is your situation,your local electronics store will have cables thatmeet your required length.My audio sounds strange and distorted.Your SurroundBar 5000 requires a clean, unaltered stereoor Dolby Digital signal for proper audio performance. If thesound from your SurroundBar 5000 is strange or distorted,then check the audio menus of whatever source(s) areconnected to your SurroundBar 5000 and make sureany audio processing is turned off.Why can’t I successfully program the SurroundBar 5000to respond to my remote control?There are many remote control formats, and we have doneour best to make the SurroundBar 5000 compatible with themost popular brands. However, there are likely some casesin which the bar will not be able to learn your remote codes.In this case, please use the remote control provided withthe SurroundBar 5000 product or try a different universalremote control.Note: RF only remotes will not work with this system.How do I control the SurroundBar 5000?There are three ways to control your SurroundBar 5000:Use the touch-sensitive buttons on the front of the bar.Use the provided remote control.Program the SurroundBar 5000 to respond to your existingremote (see included instructions).My SurroundBar 5000 was responding to commands,but now it isn’t. What should I do?In this rare event, simply turn off the power (switch locatedon the back of the bar), wait a few seconds, and then turnthe power back on. This should restore control.How do I erase previously learned remotecontrol commands?If you have programmed your SurroundBar 5000 to respondto a remote control and you no longer want it to do so, thenyou can erase the codes by pressing the LEARN key for abouttwo seconds while the unit is in standby mode (power LEDis red). The SurroundBar 5000 will continue to respondto the provided credit card remote control.Can I adjust the subwoofer level control from the barkeypad if I cannot locate the provided remote control?Yes. You can control the subwoofer volume from thebar keypad by tapping the LEARN key prior to using thevolume buttons. When the power LED shines orange,the volume keys ( / ) control the subwoofer volume.Tap the LEARN key again when you are done withthe adjustment.To contact Customer Service/Technical Support:If you have a question or comment, please feel free to callus or email us. In North America and Canada, call Polk AudioCustomer Service: 800-377-7655 (M-F 9-5:30 EST) or via emailpolkcs@polkaudio.com. Outside the US, call 410-358-3600.12 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)
Polk Audio is a DEI Holdings, Inc. Company. Polk Audio, Polk,The Speaker Specialists, SDA, Polk Digital Logic and SurroundBarare registered trademarks of Polk Audio, Inc.Products that have earned the Energy Star®are designed to protectthe environment through superior energy efficiency.Manufactured under licence from Dolby Laboratories. Dolby and thedouble-D symbol are registered trademarks of Dolby Laboratories.The Bluetooth®word mark and logos are registered trademarks owned byBluetooth SIG, Inc. and any use of such marks by Polk Audio is under license.Other trademarks and trade names are those of their respective owners.The “aptX®software is copyright CSR plc or its group companies. All rightsreserved. The aptX®mark and the aptX logo are trade marks of CSR plc or oneof its group companies and may be registered in one or more jurisdictions.”Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 13Like all wireless devices, your SurroundBar 5000 IHT may be susceptibleto RF interference from such sources as microwave ovens, WiFi computersystems, video game systems, cordless telephones, blue tooth systems,baby monitors and other devices. In particular, any devices operating in the2.4GHz band may cause intermittent wireless connections between theSurroundBar 5000 speaker and the subwoofer. It is also possible that yourSurroundBar 5000 IHT System may affect other wireless systems. For themost part, you can avoid wireless performance problems by physicallyseparating these devices from your SurroundBar 5000 IHT System.Maintaining a distance of several feet or more between your SurroundBar 5000IHT speaker and any wireless device should prevent any mutual interferenceeffects. If you do notice any subwoofer signal dropouts take care to identifythe root cause (most commonly having other wireless devices too close)and resolve accordingly. Any interference effects from a microwave ovenwill cease once the oven stops operating and may be resolved on a long-termbasis by increasing the physical distance between your SurroundBar 5000 IHTSystem and the microwave oven.A Note Regarding Wireless Performance:WARNING: LISTEN CAREFULLYPolk Audio loudspeakers and subwoofers are capable of playing at extremely high volume levels,which could cause serious or permanent hearing damage. Polk Audio, Inc. accepts no liabilityfor hearing loss, bodily injury or property damage resulting from the misuse of its products.Keep these guidelines in mind and always use your own good judgment when controlling volume:•You should limit prolonged exposure to volumes that exceed 85 decibels(dB).Refer to the Occupational Health and Safety Administration (OSHA) guidelines at:www.osha.gov/dts/osta/otm/noise/standards_more.html.
LIMITED WARRANTYPolk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminateautomatically prior to its stated expiration if the original retail purchaser sells or transfers the Productto any other party. Polk Audio, Inc., warrants, to the original retail purchaser only, that the LOUD-SPEAKER(S), PASSIVE CROSSOVER COMPONENT(S) and ENCLOSURE on this Polk Audio LoudspeakerProduct will be free from defects in material and workmanship for a period of three (3) yearsfrom the date of original retail purchase from a Polk Audio Authorized Dealer. Furthermore, PolkAudio, Inc., warrants, to the original retail purchaser only, that any AMPLIFIER OR OTHER ELECTRONICCOMPONENT that may be included in this Polk Audio Loudspeaker Product will be free from defectsin material and workmanship for a period of one (1) year from the date of original retail purchasefrom a Polk Audio Authorized Dealer. To allow Polk Audio to offer the best possible warranty service,please fill out the Product Registration Card(s) and send it to the Factory at the address providedon the Product Registration Card(s) within ten (10) days of the date of original purchase. DefectiveProducts must be shipped, together with proof of purchase, prepaid insured to the Polk AudioAuthorized Dealer from whom you purchased the Product, or to the Factory at 1 Viper Way, Vista,California 92081. Products must be shipped in the original shipping container or its equivalent;in any case the risk of loss or damage in transit is to be borne by you.If upon examination at the Factory or Polk Audio Authorized Dealer it is determined that the unitwas defective in materials or workmanship at any time during this Warranty period, Polk Audioor the Polk Audio Authorized Dealer will, at its option, repair or replace this Product at no additionalcharge, except as set forth below. All replaced parts and Products become the property of Polk Audio.Products replaced or repaired under this warranty will be returned to you, within a reasonable time,freight prepaid. This warranty does not include service or parts to repair damage caused by accident,disaster, misuse, abuse, negligence, inadequate packing or shipping procedures, commercial use,voltage inputs in excess of the rated maximum of the unit, cosmetic appearance of cabinetry notdirectly attributable to defect in materials or workmanship, or service, repair, or modification of theProduct which has not been authorized or approved by Polk Audio. This warranty shall terminateif the serial number on the Product has been removed, tampered with or defaced.This warranty is in lieu of all other expressed Warranties. If this Product is defective in materials orworkmanship as warranted above, your sole remedy shall be repair or replacement as provided above.In no event will Polk Audio, Inc. be liable to you for any incidental or consequential damages arisingout of the use or inability to use the Product, even if Polk Audio, Inc., or a Polk Audio AuthorizedDealer, has been advised of the possibility of such damages, or for any claim by any other party. Somestates do not allow the exclusion or limitation of consequential damages, so the above limitation andexclusion may not apply to you. All implied warranties on this Product are limited to the duration ofthis expressed Warranty. Some states do not allow limitation on how long an implied Warranty lasts,so the above limitations may not apply to you. This Warranty gives you specific legal rights, and youalso may have other rights which vary from state to state. This Warranty applies only to Productspurchased in the United States of America, its possessions, and U.S. and NATO armed forcesexchanges and audio clubs.The Warranty terms and conditions applicable to Products purchasedin other countries are available from the Polk Audio Authorized Distributors in such countries.CUSTOMER SERVICEThank you for your Polk Audio purchase. If you have a question or comment, please feel freeto call us or email us. In North America and Canada, call Polk Audio Customer Service 800-377-7655(M-F, 9-5:30 EST) or via email polkcs@polkaudio.com. Outside the US, call 410-358-3600.GARANTIE LIMITÉELa garantie de Polk Audio, Inc., n’est valide que pour l’acheteur au détail original. La garantie seraautomatiquement annulée avant sa date d’expiration spécifiée si l’acheteur original vend ou transfèrele produit à tout autre parti. Polk Audio, Inc., garantit—à l’acheteur au détail original seulement—que le ou les HAUT-PARLEUR(S), COMPOSANTE(S) DE FILTRE PASSIF et CAISSON(S) de ce produitPolk Audio seront exempts de tout défaut attribuable aux pièces d’origine et à la main d’oeuvre pourune période de Trois (3) ans à partir de la date de l’achat au détail original chez un revendeur agrééPolk Audio. En outre, Polk Audio, Inc., garantit—à l’acheteur au détail original seulement—que TOUTAMPLIFICATEUR OU TOUT AUTRE COMPOSANTE ÉLECTRONIQUE qui pourrait faire partie ce produitPolk Audio sera exempt de tout défaut attribuable aux pièces d’origine et à la main d’oeuvre pourune période de un (1) ans à partir de la date de l’achat au détail original chez un revendeur agrééPolk Audio. Pour permettre à Polk Audio de vous offrir le meilleur service de garantie possible,veuillez enregistrer votre nouveau produit en ligne à l’adresse web: www.polkaudio.com/registrationou contactez le Service à la Clientèle de Polk au 800-377-7655 aux États-Unis et au Canada(à l’extérieur des. U.: 410-358-3600) dans les dix (10) jours suivant la date de l’achat original.Assurez-vous de conserver votre reçu d’achat original. Les produits défectueux doivent êtreexpédiés, avec une preuve d’achat, francs de port et dûment assurés, au revendeur agrééPolk Audio de qui vous avez acheté le produit, ou à l’usine Polk Audio, à l’adresse: 1 Viper Way,Vista, California 92081. Les produits doivent être expédiés dans leur carton d’expédition originalou dans un contenant équivalent. En tout cas le propriétaire doit assumer tout risque de perteou de dommage en transit.Si, suite à l’examen du produit à l’usine Polk ou chez le marchand agréé Polk Audio, il est déter-miné que la défectuosité est imputable aux matériaux d’origine ou à la main d’oeuvre au coursde la période de la garantie spécifiée, Polk Audio ou le revendeur Polk Audio, à sa guise, répareraou remplacera le produit sans frais additionnels et selon les conditions décrites ci-dessous. Toutepièce ou produit remplacé devient la propriété de Polk Audio. Les produits réparés ou remplacéssous la garantie vous seront expédiés francs de port dans un délai raisonnable. Cette garantien’inclut pas le service ou les pièces nécessaires à la réparation des dommages provoqués paraccident, désastre, abus, négligence, mode d'expédition ou emballage inadéquat, utilisationcommerciale, tensions supérieures au maximum prescrit pour l’unité, aspect visuel du meublenon directement attribuable à un défaut de pièces d’origine ou de main d’oeuvre, ou par le service,la réparation, ou toute modification du produit qui n’a pas été autorisé ou approuvé par Polk Audio.Cette garantie sera annulée si le numéro de série sur le produit a été enlevé, altéré ou falsifié. Cettegarantie prend préséance sur toutes autres garanties énoncées. Si la défectuosité de ce produit estimputable aux pièces d’origine ou à la main d’oeuvre selon les conditions de la garantie expriméesci-dessus, votre seul recourt sera la réparation ou le remplacement selon les conditions décritesci-dessus. Dans aucun cas Polk Audio, Inc. pourra-t-elle être tenue responsable pour tout dommageaccessoire ou indirect causé par l’utilisation ou par l’incapacité d’utilisation du produit, mêmesi Polk Audio, Inc. ou un revendeur agréé Polk Audio, a été avisé de la possibilité de tel dommage,ou pour toute réclamation par tout autre parti. Certains états ne permettant pas l’exclusion oula limitation des dommages indirects, les limitations et exclusions exprimées ci-dessus pourraientne pas s'appliquer dans votre cas. Toutes les garanties tacites sur ce produit sont limitées à la duréede la garantie énoncée. Certains états ne permettant pas la limitation de la durée d’une garantietacite, les limitations ci-dessus pourraient ne pas s’appliquer dans votre cas. Cette garantie vousaccorde des droits légaux spécifiques; vous pourriez également avoir d’autres droits qui pourraientvarier d’état en état.Cette garantie s’applique seulement aux produits achetés au Canada, aux États-Unis d’Amériqueet ses possessions, et dans les clubs audio et d’échange des forces armées des É.U. et de l’OTAN.Les modalités et les conditions de garantie applicables aux produits achetés dans d’autres payssont disponibles chez les distributeurs agréés Polk Audio établis dans ces pays.SERVICE À LA CLIENTÈLEMerci d’avoir choisi Polk Audio. Si vous avez des questions ou des commentaires, n’hésitezpas à communiquer avec nous par courriel à l’adresse polkcs@polkaudio.com—ou par téléphoneau 800-377-7655 (L-V 9h-17h30 HE, Canada et É.U. seul.); à l’extérieur des É.-U. et du Canada,composez le (410)-358-3600).HBP25035601 Metro DriveBaltimore, MD 21215

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