Cobra Electronics PR255 FRS/GMRS TRANSCEIVER User Manual 250WX

Cobra Electronics Corporation FRS/GMRS TRANSCEIVER 250WX

USERS MANUAL

EnglishIntroduction©2005 Cobra Electronics Corporation6500 West Cortland StreetChicago, Illinois 60707 USAwww.cobra.comMaking Life Easier and SaferStaying in touch with your family and friends is convenient and easy when using your microTALK®radio. Some of the many uses you will discover include:Communicating with others while hiking, biking, and working;keeping track of family and friends at a crowded public event;checking with travel companions in another car; talking withneighbors; arranging meeting spots with others while shopping at the mall.Secure your microTALK®radio while on the go.Carrying your microTALK®radio with you is easywhen using the belt clip or optional wrist strap. The belt clip easily attaches to your belt, purse, or backpack. Simply squeeze the clip and place it where you prefer.For Assistance in the U.S.A.In this user’s manual, you should find all the information you needto operate your microTALK®radio. If you require further assistanceafter reading this manual, Cobra Electronics offers the followingcustomer assistance services:Automated Help Desk English only. 24 hours a day, 7 days a week 773-889-3087 (phone). Customer Assistance OperatorsEnglish and Spanish. 8:00 a.m. to 6:00 p.m. Central Time, Monday through Friday (except holidays) 773-889-3087 (phone). QuestionsEnglish and Spanish. Faxes can be received at 773-622-2269 (fax). Technical AssistanceEnglish only. www.cobra.com (on-line: Frequently Asked Questions). English and Spanish. productinfo@cobra.com (e-mail).For Assistance Outside the U.S.A.Contact Your Local DealerBelt ClipCustomer AssistanceA1Owner’s ManualNothing Comes Close to a Cobra®EnglishTWO-WAY RADIO MODEL PR 650 WXPrinted in the PhilippinesPart No. 480-246-PVersion AThe Cobra line of quality products includes:CB Radios • microTALK®Radios • Radar/Laser Detectors •Safety Alert®Traffic Warning Systems • Handheld GPS Receivers •Mobile GPS Navigation Systems • HighGear®Accessories •CobraMarine™ VHF Radios • Marine Chartplotters •Power Inverters • AccessoriesNothing Comes Close to a Cobra®EnglishFor more information or to order any of our products, please visit our website:www.cobra.comWrist Strap
17Nothing Comes Close to a Cobra®EnglishProduct FeaturesA3IntroductionBacklit LCD DisplayReceive/Transmit IconLowPowerIconRoger Beep IconBattery LowIndicatorLockIconPowerSaver IconChannelNumbersCTCSS Privacy Code NumbersFeatures•22 ChannelsSeven shared with FRS/GMRS, seven FRS only, eight GMRS only.•38 Privacy Codes•10 Channel NOAAAll Hazards Radio•Hands-FreeOperation (VOX)•ScanChannel, privacy code•Backlit LCD Display•Call Alert Five selectable tones•Button Lock•Speaker/Microphone/ Charge Jack•Roger BeepSelectable On/Off•Battery/Power Saver•Keystroke Tones•Auto Squelch•Maximum Range Extender•Belt ClipImportant FCC Licensing InformationThis radio operates on General Mobile RadioService (GMRS) frequencies which require aFederal Communications Commission (FCC)license. See page 15 for licensing and other related information.Maximum range may vary and is based onunobstructed line-of-sight communication under ideal conditions.Battery CompartmentBattery DoorLatchBelt ClipWrist StrapConnectionEnglishProduct FeaturesA2IntroductionBacklit LCD DisplayChannel Up/Down ButtonsSpeaker/MicrophoneCall ButtonAntennaLockButtonVolumeUp/DownButtonsExternal Speaker/Microphone/ Charge JackLight/Max RangeButtonTalkButtonMode/PowerButtonVOXIconLimited One-Year Warranty on Radio(s) & Charger •For Products Purchased in the U.S.A.Cobra Electronics Corporation warrants that its Cobra microTALK®radiosand charger, and the component parts thereof, will be free of defects inworkmanship and materials for a period of one year from the date of firstconsumer purchase. This warranty may be enforced by the first consumerpurchaser, provided that the product is utilized within the U.S.A. Cobra will, without charge, repair or replace, at its option, defectivemicroTALK®radios, chargers, products or component parts upon deliveryto the Cobra Factory Service department, accompanied by proof of the dateof first consumer purchase, such as a duplicated copy of a sales receipt.You must pay any initial shipping charges required to ship the product forwarranty service, but the return charges will be at Cobra’s expense, if the product is repaired or replaced under warranty. This warranty givesyou specific legal rights, and you may also have other rights which mayvaryfrom state to state.Exclusions: This limited warranty does not apply: 1) To any productdamaged by accident; 2) In the event of misuse or abuse of the product oras a result of unauthorized alterations or repairs; 3) If the serial numberhas been altered, defaced, or removed; 4) If the owner of the productresides outside the U.S.A.All implied warranties, including warranties of merchantability and fitnessfor a particular purpose are limited in duration to the length of this warranty.Cobra shall not be liable for any incidental, consequential or other damages;including, without limitation, damages resulting from loss of use or cost ofinstallation. Some states do not allow limitations on how long an implied warrantylasts and/or do not allow the exclusion or limitation of incidental orconsequential damages, so the above limitations may not apply to you.For Products Purchased Outside the U.S.A.Please contact your local dealer for warranty information.90-Day Warranty on GA-3ANC Rechargeable BatteriesFor products purchased in the U.S.A. and Canada.Trademark Acknowledgement •Cobra®,microTALK®,Nothing Comes Close to a Cobra®,VibrAlert®and the snake design are registered trademarks of Cobra ElectronicsCorporation, USA. Cobra Electronics Corporation™ is a trademark of Cobra Electronics Corporation, USA.Warranty and TrademarkAcknowledgementWarrantyScan IconNOAA AllHazards RadioIcon
Operation Customer Assistance WarrantyIntroductionCaring for Your microTALK®Radio •Your microTALK®radio will give you years of trouble-free service if cared for properly. Handle the radio gently. Keep the radio awayfrom dust. Never put the radio in water or in a damp place. Avoidexposure to extreme temperatures.Rechargeable Batteries andCharger •To install or replace batteries:1. Remove belt clip by releasing belt clip latch and sliding clip up.2. Pull up on the battery door latch to remove the battery compartment cover.3. Insert the supplied four (4) AAA rechargeablebatteries (also works with non-rechargeablealkaline batteries). Position batteriesaccording to polarity markings.4. Replace batterycompartment cover and belt clip.Tocharge batteries in radio:1. Check to see that the batteries have beeninserted properly.See above for batteryinstallation instructions.2. Insert round connector of wall charger/adapter into the chargejack located at the top of the radio. The wall charger/adapter hastwo round connectors which enables you to charge either one ortwo radios at a time.3. Plug the wall charger/adapter into electrical outlet.It normally takes 15 hours to fully recharge batteries. It is notrecommended to recharge batteries more than 24 hours. Estimatedoperation time on a full charge is 8 hours.Use only the supplied rechargeable batteries and wallcharger/adapter for recharging your Cobra microTALK®radio. Non-rechargeable alkaline batteries can also be used.Insert BatteriesPull Up Lock LatchRemove Belt Clip1Nothing Comes Close to a Cobra®Radio Charger Jack
Customer Assistance WarrantyIntroduction OperationCommunicating with Another Person •To talk to another person:1. Press and hold the Talk button.2. With the microphone about two inches (five cm) from your mouth, speak in a normal voice.3. Release the Talk button when you are finished talking and listen for a response.You cannot receive incoming calls while pressing the Talk button.Both radios must be tuned to the same channel to communicate.Channels •To select a channel:–With the radio on,select any of the 22 channels by pressing the Channel Upor Channel Down button. Both radios must be tuned to the same channel to communicate.Channels 1 through 7 are shared with FRS/GMRS. Channels 8 through 14 are FRS only.Channels 15 through 22 are GMRS only.See page 14 for FRS/GMRS frequencyallocations and compatibility charts.Channel ButtonChannel NumberTalk ButtonTwo Inches (fivecm) from MouthEnglish2Turning on Your microTALK®Radio •To turn on your radio:–Press and hold the Mode/Power button untilyou hear a series of audible tones indicatingthe radio is on.Your microTALK®radio is now in Standby mode,ready to receive transmissions. The radio isalways in Standby mode except when the Talk,Call or Mode/Power buttons are pressed.Battery Low •When battery power is low, the Battery Low iconwill blink. Your batteries should be replaced orrecharged, if using rechargeable batteries.Auto Battery Save •Your microTALK®radio has a unique circuitdesigned to extend battery life. If there are notransmissions within 10 seconds, the radio willautomatically switch to BatterySave mode andthe Power Saver icon will flash in the display.This will not affect the radio’s ability to receiveincoming transmissions.Using Your RadioOperationMode/Power ButtonBattery LowBattery Save Mode3Nothing Comes Close to a Cobra®The Basics to Get You StartedYour microTALK®radio is easy to use. To get started, simply:1. Press and hold the Mode/Power button to turn on your radio.2. Press the Channel Up or Channel Downbutton to select a channel.Both radios must be tuned to the same channel to communicate.3. Press and hold the Talk button while speaking into the microphone.4. When finished talking, release the Talkbutton and listen for a response.
Auto Squelch/Maximum Range •Your microTALK®radio is equipped with Auto Squelch,which automatically shuts off weak transmissions and unwanted noise due to terrain, conditions or if you’ve reached your Maximum Range limit.You can temporarily turn off auto squelch or turn onmaximum range extender, allowing all signals to be received and extending the maximum range of your radio.To temporarily turn off auto squelch:–Press the Light/Max Range button for less than five seconds. If you hear two beeps, you have turned the maximum range extender on (see below).To turn maximum range extender on:–Press and hold the Light/Max Range button for at least five seconds until you hear two beeps which indicates the maximumrange extender is on.To turn maximum range extender off:–Press and release the Light/Max Rangebutton or change channels.Lock Function •The Lock function locks the Channel Up,Channel Down andMode/Power buttons to prevent accidental operation. Toturn the lock on or off:–Press and hold the Lock button for two seconds.Adouble beep sound is used to confirm yourlock on or off request. When in Lock mode,the Lock icon will be displayed.Customer Assistance WarrantyIntroduction OperationLock IconLock ButtonLight/Max RangeUsing Your RadioOperationListening for a Response •When you are finished talking:–Release the Talk button to receive incomingtransmissions. Your microTALK®radio isalways in Standby mode while the Talkor Call buttons are not pressed.Volume •To adjust the volume:–Press the Volume Up or Volume Down button.Adouble beep sound is used to indicate the minimum and maximum volume levels (1 through 8).Call Button •To alert another person that you are calling:–Press and release the Call button. The other person will hear a two second calltone. This tone is used only to establish voicecommunications.See page 13 on how to select betweenfive call tone settings.Display Illumination •To illuminate your display:–Press and release the Light/Max Range buttonto illuminate the display for 10 seconds.Light/Max RangeListeningCall ButtonVolume ButtonVolume LevelEnglish45Nothing Comes Close to a Cobra®
Customer Assistance WarrantyIntroduction OperationScrolling Through the Mode Function •By scrolling through the Mode function, you will be able to select or turn on preferred features of your microTALK®radio.When scrolling through the Mode function, your radio features will be displayed in the same predetermined order:Set Privacy CodeSet NOAA All Hazards Radio Channels Set Vox On/Off Set Vox SensitivitySet Channel ScanSet Privacy Code ScanSet Call TonesSet Roger Beep on/offCTCSS Privacy Codes •CTCSS (Continuous Tone Coded Squelch System) is an advancedtone coding system allowing you to select one of 38 privacy codesto reduce interference from other users on the channel.If you are using a privacy code, both radios must be tuned to the same channel and privacy code to communicate. Eachchannel will remember the last privacy code you selected.To select a privacy code:1. After selecting a channel, press the Mode/Power button until the small numbers next to the channel number flash on the LCD.2. Press the Channel Up or Channel Downbutton to select a privacy code. You can hold the Channel Up or Channel Downbutton for fast advance.3. When your desired privacy code is displayed:a. Press the Mode/Power button to enter thenew setting and proceed to other functions.b. Press the Lock button to enter the newsetting and return to Standby mode.c. Do not press any buttons for 15 seconds to enter the new setting and return toStandby mode.PrivacyCodeMode/Power ButtonChannel ButtonMode/Power ButtonUsing Your RadioOperationSpeaker/Microphone/Charge Jack •Your microTALK®radio can be fitted with an external Speaker/Microphone,freeing your hands for other tasks. This same jack also serves as the connecting point for awall charger/adapter.To attach a speaker/microphone:1. Open the speaker/microphone/charge tab on top of your microTALK®radio.2. Insert the plug into the speaker/microphone/charge jack.To connect a wall charger/adapter:1. Open the speaker/microphone/charge tab on top of your microTALK®radio.2. Insert the wall charger/adapter plug into the speaker/microphone/charge jack.See Page 1 for batteries and chargerinstructions.microTALK®Range •Your range will vary depending on terrain and conditions.In flat, open country your radio will operate at maximum range.Buildings and foliage in the path of the signal can reduce the range of the radio.Dense foliage and hilly terrain will further reduce the range of the radio.On FRS Channels 8 through 14, your radioautomatically switches to low power, which willlimit the range the radio can communicate.Remember, you can achieve maximumrange by using maximum rangeextender. See page 5 for details.Reduced RangeReduced RangeMaximum RangeSpeaker/Microphone/Charge JackEnglish67Nothing Comes Close to a Cobra®
Customer Assistance WarrantyIntroduction OperationTo Set VOX Sensitivity:1. Press the Mode/Power button until the VOXicon flashes and the current sensitivity level is displayed. The current VOX sensitivity level isdisplayed with letters “LE” and a Number1through 5, with Number 5 being themost sensitive level and Number 1 being the least sensitive level.2. Press the Channel Up or Channel Downbutton to change the setting.3. Choose one (1) of the following:a. Press the Mode/Power button to enter the selected setting and proceed to otherfunctions.b. Press the Lock button to enter the selectedsetting and return to Standby mode.Channel Scan •Your microTALK®radio can automatically scan channels.To scan channels:1. Press the Mode/Power button until the Scan icon and the channel numbers flash on the display.2. Press the Channel Up or Channel Down buttonto begin scanning channels. The radio ignores specific privacy codes while scanning channels.The Scan icon will continue to be displayed when scan is on.Your radio will continue toscan all channels and stop if an incomingtransmission is detected. Your radio will remain on that channel for 10 seconds. While setting channel scan, if you do not press any buttons for 15 secondsyour radio will automatically return to Standby mode on the channel orchannel/privacy code displayed before you entered mode functions.Operation Mode FunctionsNOAA* All Hazards Radio Channels •You can use your microTALK®radio to listen to NOAA All Hazards Radio channels transmitting in your area.To listen to all hazards radio channels:1. Press the Mode button until the All HazardsRadio icon and the currently selected AllHazards Radio channel is displayed.2. Use the Channel Up or Channel Down buttonto change All Hazards Radio channels.The All Hazards Radio icon will continue to bedisplayed when All Hazards Radio is on.3. Choose one of the following:a. Press the Mode button to proceed to other functions.b. Press the Lock button to exit All HazardsRadio channels mode and return to Standby mode.*National Oceanographic and Atmospheric AdministrationVoice Activated Transmit (VOX) •In VOX mode, your microTALK®radio can be used “hands-free,”automatically transmitting when you speak. You can set the VOX sensitivity level to fit the volume of your voice and avoidtransmissions triggered by background noise. To turn VOX mode on or off:1. Press the Mode/Power button until the VOXicon flashes on the display. The current On orOff setting is displayed.2. Press the Channel Up or Channel Downbutton to turn VOX On or Off.3. Choose one (1) of the following:a. Press the Mode/Power button to enter the selected On or Off setting and proceed to other functions. b. Press the Lock button to enter the selected On or Off setting and return to Standby mode. Mode/Power ButtonChannel ButtonScan ChannelsEnglish89Nothing Comes Close to a Cobra®Mode/Power ButtonChannel ButtonVOXIconMode/Power ButtonChannel ButtonVOX Sensitivity LevelMode/Power ButtonChannel ButtonHazards Radio Icon
Customer Assistance WarrantyIntroduction OperationPrivacy Code Scan •Your microTALK®radio can automatically scan the Privacy Codes(00 through 38) within one channel.To scan privacy codes:1. While in Standby mode, press the Channel Up or Channel Down button to choose the channel on which you wish to scan privacy codes.2. Press the Mode/Power button until the Scan icon and the privacy code numbers flash on the display.3. Press the Channel Up or Channel Downbutton to begin scanning privacy codes within the channel you selected.The Scan icon will continue to be displayed when privacy code scan is on.Your radio willcontinue to scan privacy codes and stop as anincoming transmission is detected. Your radiowill remain on that channel/privacy code for 10 seconds. While setting privacy code scan, if you do notpress any buttons for 15 seconds your radio will automatically return to Standby mode on the channel/privacy code that was displayedbefore you entered mode functions. Mode FunctionsDuring scanning (while receiving an incoming transmission), you can choose from the following:a. Press and hold the Talk button to communicate on that channel. Your radio will remain on that channel and return to Standby mode.b. Press the Channel Up or Channel Down button to resume scanning channels.If you press the Talk button while scanning and not within 10 seconds of receiving a transmission, you will transmit on the channel on which you last received a transmission. This will return the radio to Standby mode.If you do not press any button within 10 seconds, your radio will automatically resume scanning channels. During scanning (while not receiving a transmission), you can choose from the following:a. Press and hold the Talk button to communicate on the channel or channel/privacy code that was displayed before you entered mode functions or the channel on which, during scanning, you last received a transmission. This will return the radio to Standby mode.b. Press the Mode/Power button to proceed to set privacy code scan on the channel that was either displayed before you entered mode functions or on which, during channelscanning, you last received a transmission (see page 11for further details).c. Press the Lock button to return to Standby mode on thechannel/privacy code that was displayed before you enteredmode functions or the channel on which, during scanning, you last transmitted or received.Channel ButtonMode/Power ButtonSelect ChannelScan PrivacyCodesEnglish10 11Nothing Comes Close to a Cobra®Operation Mode Functions
Customer Assistance WarrantyIntroduction OperationMode FunctionsOperationDuring scanning (while receiving an incoming transmission), you can choose from the following:a. Press and hold the Talk button to communicate on thatchannel/privacy code. Your radio will remain on thatchannel/privacy code and return to Standby mode.b. Press the Channel Up or Channel Down button to resume scanning privacy codes.If you press the Talk button while scanning and not within 10 seconds of receiving a transmission, you will transmit on thechannel/privacy code on which you last received a transmission.This will return the radio to Standby mode.If you do not press any button within 10 seconds, your radio will automatically resume scanning privacy codes. During scanning (while not receiving a transmission), you can choose from the following:a. Press and hold the Talk button to communicate on the channel/privacy code that was displayed before youentered mode functions or the channel/privacy code on which, during scanning, you last received a transmission. This will return the radio to Standby mode.b. Press the Mode/Power button to proceed to other functions.c. Press the Lock button to return to Standby mode on thechannel/privacy code that was displayed before you enteredmode functions or the channel/privacy code on which, during scanning, you last transmitted or received.Call Tone SettingMode/Power ButtonChannel ButtonRoger Beep OffMode/Power ButtonChannel ButtonEnglish12 13Nothing Comes Close to a Cobra®Five Call Tone Settings •You can choose between five different Call Tone Settings totransmit a unique call alert. To change a call tone setting:1. Press the Mode/Power button until the letter “C” and the current call tone number (01 through 05) is displayed. The current call tone will sound for one second.2. Press the Channel Up or Channel Downbutton to hear the other call tone settings.3. Choose one of the following:a. Press the Mode/Power button to enter the new setting and proceed to other functions.b. Press the Lock button to enter the newsetting and return to Standby mode.Roger Beep Confirmation Tone •Your listener will hear an audible tone when you release the Talk button. This alerts the other party that you are finished talking and it is OK for them to speak.Toturn roger beep on or off:1. Press the Mode/Power button until the Roger Beep icon flashes. The current on or off setting is displayed.2. Press the Channel Up or Channel Downbutton to select roger beep on or off.3. Choose one of the following:a. Press the Mode/Power button to enter thenew setting and return to Standby mode.b. Press the Lock button to enter the newsetting and return to Standby mode.
Operation WarrantyIntroductionEnglish14 15Nothing Comes Close to a Cobra®IMPORTANT NOTICE: FCC LICENSE REQUIRED •This two-way radio operates on GMRS (General Mobile Radio Service) frequencies which require an FCC (Federal Communications Commission)license. A user must be licensed prior to operating on Channels 1 through 7 or 15 through 22, which comprise the GMRS channels of this radio. Seriouspenalties could result for unlicensed use of GMRS channels, in violation of FCC rules. Operation of this radio is subject to additional rules specified in 47 C.F.R. Part 95.Licensed users will be issued a call sign by the FCC, which should be used for station identification when operating this radio. GMRS users should alsocooperate by engaging in permissible transmissions only, avoiding channelinterference with other GMRS users, and being prudent with the length of their transmission time. For licensing information and application forms, please call the FCC Hotline at 800-418-FORM. Request form #159 and form #605. Questions regarding the license application should be directed to the FCC at 888-CALL-FCC. Additional information is available on the FCC’swebsite at www.fcc.gov.Safety Information for microTALK®RadiosYour wireless handheld portable transceiver contains a low power transmitter.When the talk button is pushed, it sends out radio frequency (RF) signals. The device is authorized to operate at a duty factor not to exceed 50%. In August 1996, the Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices. Important:FCC RF Exposure Requirements: For body-worn operation, this radio has been tested and meets the FCC RF exposure guidelines when used with Cobraaccessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Use only thesupplied antenna. Unauthorized antennas, modifications, or attachments could damage the transmitter and may violate FCC regulations. Normal Position: Hold the transmitter approximately two inches from your face and speak in a normal voice, with the antenna pointed up and away.This device complies with part15 of the FCC Rules.Operation is subject to the following two conditions: 1) This device may not cause harmfulinterference, and 2) this device must accept any interference received,including interference that may cause undesired operation.FCC Warnings: Replacement or substitution of transistors, regular diodes orother parts of a unique nature, with parts other than those recommended byCobramay cause a violation of the technical regulations of part 95 of the FCCrules,or violation of type acceptance requirements of part 2 of the rules.General Specifications •FRS/GMRS Frequency Allocation and CompatibilityImportant: Please note that Cobra GMRS models with 15 Channels may designate different channel numbers for the same frequency.For example, a Cobra 15 Channel GMRS model would need to be tuned to Channel 11 in order to communicate with a 22 Channel GMRS tuned to Channel 15. Please refer to the chart below for channel/ frequency number compatibility.A = Channel No. for 22 Channel FRS/GMRS ModelsB = Channel No. for 15 Channel GMRS ModelsC=Type of Radio ServiceD=Frequency in MHzE=Power OutputA B C D E1 1 FRS/GMRS 462.5625 High 2 2 FRS/GMRS 462.5875 High33 FRS/GMRS 462.6125 High 4 4 FRS/GMRS 462.6375 High 5 5 FRS/GMRS 462.6625 High 6 6 FRS/GMRS 462.6875 High 7 7 FRS/GMRS 462.7125 High 8FRS 467.5625 Low 9FRS 467.5875 Low10 FRS 467.6125 Low 11 FRS 467.6375 Low12 FRS 467.6625 Low13 FRS 467.6875 Low 14 FRS 467.7125 Low15 11 GMRS 462.5500 High 16 8 GMRS 462.5750 High 17 12 GMRS 462.6000 High 18 9 GMRS 462.6250 High 19 13 GMRS 462.6500 High 20 10 GMRS 462.6750 High 21 14 GMRS 462.7000 High 22 15 GMRS 462.7250 High General Specifications and Licensing Customer AssistanceOperation
English16Product Service Questions •If you have any questions about operation or installing your new Cobra product, or if you are missing parts… Please call Cobra first! DO NOT RETURN THIS PRODUCTTO THE STORE! See customer assistance on page A1.For Products Purchased in the U.S.A.If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra factory. It will be necessary to furnish the following to have the product serviced and returned.1) For warranty repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. If you send the original receipt, it cannot be returned. 2) Send the entire product. 3) Enclose a description of what is happening with the radio. Include a typed or clearly printed name and address of where the radio is to be returned. 4) Pack radio securely to prevent damage in transit. If possible, use the original packing material. 5) Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to Cobra FactoryService, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A. 6) If the radio is in warranty, upon receipt of your radio it will either be repaired or exchanged depending on the model. Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of warranty, aletter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.For Products Purchased Outside the U.S.A.Please contact your local dealer for product service information.Product Service Customer Assistance

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