Cobra Electronics 19DXIV CB TRANSCEIVER User Manual 19DX 1

Cobra Electronics Corporation CB TRANSCEIVER 19DX 1

USERS MANUAL

A1 EnglishOur Thanks, The CB Story,and Customer AssistanceIntroductionThank you for purchasing the Cobra 19 DX IV CB RadioTransceiver. Properly used, this Cobra product will give you many years of reliable service.The Citizens Band StoryThe Citizens Band lies between the shortwave broadcast and 10-meter amateur radiobands, and was established by law in 1949. The Class D two-way communicationsservice was opened in 1959. (CB also includes a Class A citizens band and Class Cremote control frequencies.)Customer AssistanceShould you encounter any problems with this product, or not understand its many features, please refer to this owner’s manual. If you require further assistance after reading this manual, Cobra Electronics offers the following customer assistance services:For Assistance in the U.S.A.Automated Help Desk English only.24 hours a day, 7 days a week 773-889-3087 (phone).Customer Assistance Operators English and Spanish.8:00 a.m. to 6:00 p.m. CT Mon. through Fri. (except holidays) 773-889-3087 (phone).Questions English and Spanish.Faxes can be received at 773-622-2269 (fax).Technical Assistance English only.www.cobra.com (on-line: Frequently Asked Questions).English and Spanish. productinfo@cobra.com (e-mail).For Assistance Outside the U.S.A.Contact Your Local DealerCustomer Assistance©2004 Cobra®Electronics Corporation6500 West Cortland StreetChicago, Illinois 60707 USAwww.cobra.comMOBILE RADIO19 DXIVPrinted in ChinaPart No. 480-170-PVersion AOwner’s ManualNothing comes close to a Cobra®EnglishNothing comes close to a Cobra®EnglishFor more information or to order any of our products, please visit our website:www.cobra.comCB RadiosmicroTALK®RadiosRadar/Laser DetectorsSafety Alert®Traffic Warning SystemsHandheld GPS ReceiversMobile GPS Navigation SystemsHighGear®AccessoriesCobraMarine™VHF RadiosPower InvertersAccessoriesThe Cobra line of quality products includes:
Customer Service17Nothing comes close to a Cobra®Order Form andOptional Accessories IntroductionA3Nothing comes close to a Cobra®Product Features and FCC RegulationsA2 EnglishProduct FeaturesIntroductionChannel 9/NOR/Channel 19 ButtonCB/PAButtonOn-Off/Volume KnobSquelch/RF Gain Knob Channel Selector KnobMicrophoneConnectorTX IndicatorIconS/RF Power MeterLCD ChannelDisplayAntennaConnectorExternalSpeaker JackPublic Address JackPower ConnectionOptional Accessories •You can find quality Cobra products and accessories at your local Cobra dealer, or in the U.S.A., you can order directly from Cobra.Ordering from U.S.A.Call 773-889-3087 for pricing or visit www.cobra.com.For credit card orders, complete and return this order form to fax number 773-622-2269. Or call 773-889-3087(Press 1 from the main menu) 8:00 a.m. to 6:00 p.m. CT, Monday through Friday.Make check or money order payable to: Cobra Electronics, Attn: Accessories Dept.6500 West Cortland Street, Chicago, IL 60707 USATo order online, please visit our website: www.cobra.comThe Cobra line of qualityproducts includes:CB RadiosmicroTALK®RadiosRadar/Laser Detectors Safety Alert®Traffic Warning SystemsHandheld GPS ReceiversMobile GPS Navigation SystemsHighGear®Accessories CobraMarine™ VHFRadios Power InvertersAccessoriesOrder Form •NameAddress (No P.O. Boxes)City State/Province Zip CountryTelephoneCredit Card Number Type: ❒Visa ❒MasterCard ❒Discover Exp. DateCustomer SignatureItem # U.S. Cost Each Qty AmountU.S. Subtotal(Tax if Applicable)Shipping/HandlingTotalAmount Shipping/Handling*$10.00 or less . . . . . $3.00$10.01-$25.00 . . . . . $5.50$25.01-$50.00 . . . . . $7.50$50.01-$90.00 . . . . $10.50$90.01-$130.00 . . . $13.50$130.01-$200.00 . . $16.50$200.01 plus . . . . . 10% ofpurchase*For AK, HI and PR addadditional $26.95 for FedExNext Day or $10.95 forFedEx 2nd Day. Excludesweekend and holidayshipments.Please allow two to threeweeks for delivery in theU.S. Prices subject tochange without notice.Tax TableCalifornia . . . 7.25%Illinois . . . . . 8.75%Indiana. . . . . 6%Michigan . . . 6%Ohio. . . . . . . 6%Wisconsin . . 5%Product Features •Product Features •Features• 40 CB Radio Channels• Instant Channel 9/NOR• PA System• Compact Size• Dynamic Microphone• Nine Foot Microphone Cord• Front Panel Microphone ConnectorFCC Regulations •FCC RegulationsFCC regulations permit only “transmission” (one-party to another) rather than “broadcast” (to a wide audience). Thus, advertising is not allowed on CB channels because that is “broadcasting”.FCC WarningsAll transmitter adjustments other than those supplied by the manufacturer as front panel operating controls, must be made by, or under the supervision of, the holder of an FCC-issued general Radio-Telephone Operator’s License.Replacement or substitution of transistors, regular diodes or other parts of a unique nature, with parts other than those recommended by Cobra, may cause violation of the technical regulations of Part 95 of the FCC Rules, or violation of Type Acceptancerequirements of Part 2 of the Rules.You should read and understand Part 95 (included with this unit) of the FCC Rules and Regulations, before operating your Cobra radio, even though the FCC no longer requires you to obtain an operator’s license.RXTXAudioShieldMicrophone Connector DetailTalk Button
Introduction1Nothing comes close to a Cobra®ContentsIntroductionOur Thanks to You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A1The Citizens Band Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A1Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A1Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A3Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Included in this Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Installation and Start-UpMounting and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Operating Your Mobile RadioOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Antenna Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4External Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Public Address (PA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Turning on Your Mobile Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5CB Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Microphone Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Squelch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6RF Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Selecting a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Channel 9/NOR/Channel 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7CB/PA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7S/RF Power Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7TX Indicator LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Ignition Noise Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Temporary Mobile Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Operating Procedure to Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Operating Procedure to Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Maintenance/Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Frequency Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12WarrantyLimited One-Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Customer AssistanceProduct Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Order Form and Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . 17
2EnglishIncluded in this Package •You should find all of the following items in this package:Introduction3Nothing comes close to a Cobra®Mounting and ConnectionsInstallation and Start-UpWarnings and Included in this PackageInstallation and Start-UpMounting and Connections •Select a location for the transceiver and microphone bracket that is convenient foroperation. In automobiles, the transceiver is usually mounted to the underneath ofthe dash panel, with the microphone bracket beside it.A universal mounting bracket is supplied along with selftapping screws and star washers. The transceiver is heldin the universal mounting bracket by two thumb screws,permitting adjustment at the most convenient angle.To mount and connect your transceiver:1. Hold the radio with mounting bracket in the exactlocation desired. Remove the mounting bracket and use it as a template to mark the location for the mounting screws.2. Drill necessary holes and secure mounting bracket in location. 3. Connect the antenna cable plug to the receptaclemarked “ANT” on the back of the unit.4. Connect the red lead of the DC power cord to an accessory 12 volt fuse.5. Connect the black lead to the negative side of the automobile. This is usually the chassis. Any convenient location with good electrical contact (remove paint) may be used.NOTEBefore installing the CB radio, visually check thevehicle battery connections to determine whichbattery terminal, positive or negative (positive isthe larger of the two) is grounded to the engineblock (or chassis).6. Mount the microphone bracket on right side of the transceiver or near it using two screwssupplied. When mounting in an automobile, place the bracket under the dash so the microphone is readily accessible.7. Attach the four pin microphone cable to receptacle on front of unit and install unit in bracket securely.CB Transceiver Microphone Transceiver BracketFCC RulesMicrophone Bracket Operating ManualNot pictured in previousmanual. Can Hans get thefile so that we can include?Please advise.CB TranceiverTransceiver BracketAntenna ConnectorFuse ConnectionMicrophone ConnectorREPLACEMENT WARNINGReplacement or substitution of certain parts with replacements other than thoserecommended by Cobra may be a violation of the technical regulations of Part 95 of the FCC rules, or of Type Acceptance requirements of Part 2 of those rules.When making adjustments, be sure to re-read applicable portions of this instruction manualto make certain you are following correct procedure and that the radio was properly installed.A FEW RULES THAT SHOULD BE OBEYED1. You are not allowed to carry on a conversation with another station for more than five minutesat a time without taking a one-minute break to give others a chance to use the channel.2. You are not allowed to blast others off the air by overpowering them with illegallyamplified transmitter power or illegally high antennas.3. You are not allowed to use CB to promote illegal activities.4. You are not allowed to use profanity.5. You may not play music in your CB.6. You may not use your CB to sell merchandise or professional service.CHANNEL 9 EMERGENCY MESSAGESUse Channel 9 for emergency messages only. The FCC gives the following examples of permitted and prohibited types of communications for use on Channel 9. These areguidelines and are not intended to be all-inclusive.Permitted: “A tornado sighted six miles of town.”Not Permitted: “This is observation post number 10. No tornado sighted.”Warnings •
Operation •Turning on Your Mobile RadioTurn the On-Off/Volume knob clockwise to turn the power on and set the desired listening volume.CB AntennaOnly a properly matched Antenna system will allow maximum power output. In mobile installations(cars, trucks, boats, etc.), an Antenna system that isnon-directional should be used. When installed in aboat, the transceiver will not operate at maximumefficiency without a ground plate unless the vessel has a steel hull. Before installing the transceiver in a boat, consult your dealer for information regarding an adequate grounding system.NOTECobra loaded-type antenna models HGA 1000,HGA 1500 and HGA 2000 are highly recommendedfor most installations. Consult your Cobra dealerfor further details (or see order form on page 17).Three-way combination antennas are availablewhich allow operation of all three bands (AM-FMand CB), using a single antenna. However, use of this type of antenna usually results in less than normal transmit and receive range when compared to a standard-type “Single Band”antenna designed for CB only.Microphone ConnectorAllows for convenient removal of the Microphone plugwhen storage is required. The Microphone MUST beconnected to the unit at all times, when in use, for proper operation.Operating Your Mobile Radio5Nothing comes close to a Cobra®4EnglishOperationOperation •Antenna ConnectorThis female Connector on the rear panel permitsconnection of the transmission line cable male connector to the transceiver.External SpeakerThe external speaker jack on the rear panel is used for an External Speaker. The external speaker shouldhave 8-ohm impedance and be rated to handle at least 4.0 watts. When the external speaker is pluggedin, the internal speaker is automatically disconnected.NOTECobra external speakers are rated 15 watts.PowerThese wires supply Power to the CB radio. This cable is permanently attached to the radio. If you wish to remove the radio after installation, disconnect at fuse holder and ground connector.Public Address (PA)An external PA speaker may be connected to the PA speaker jack when used as a public address system. The speaker should be directed away from the microphone to prevent acoustic feed-back. Physical separation or isolation of the microphone and speaker must be employed when operating the PA at high output levels.On-Off/Volume KnobOperationOperating Your Mobile RadioMicrophone ConnectorAntenna ConnectorExternal Speaker JackPA Speaker JackPower Cable
Operation •Selecting a ChannelRotate the Channel knob clockwise until desired channel is displayed.Channel 9/NOR/Channel 19Set CH 9 to obtain instant access to the emergency channel. Set NOR position to use the channel knob to choose any of the 40 channels.Set CH 19 to obtain instant access to the information and calling channel.CB/PAIn the CB position, the PA function is disabled and the unit will transmit and receive on the selected channel. The PA function should not be used unless a PA speaker is connected. In the PA position, the transmit function is disabled and the microphone output will go only to the PA speaker.S/RF Power MeterShows relative transmitter RF output power and input signal strength when receiving. The Liquid Crystal Display (LCD) segments glow green to amber to red — this indicates receive or transmit activity.TX Indicator LEDThe TX Indicator LED will light red when in the transmit mode.7Nothing comes close to a Cobra®6EnglishOperation •SquelchThis control is used to cut off or eliminate receiver background noise in the absenceof an incoming signal. Adjust until the receiver noise disappears. This will require theincoming signal to be slightly stronger than average receiver noise. Further clockwiserotation will increase the threshold level which a signal must overcome in order to beheard. Only strong signals will be heard at a maximum clockwise setting.Squelch is the “control gate” for incoming signals.To squelch your radio:1. Full clockwise rotation closes the gate, allowing only very strong signals to enter.2. Full counterclockwise rotation opens the “gate,” allowing all signals in.3. To achieve the Desired Squelch Setting (DSS), turn the Squelch/RF Gain control counterclockwiseuntil you hear noise. Now turn the control clockwise just until the noise stops. This is the DSS setting.RF GainThis control is used to adjust receiver sensitivity. Maximum sensitivity allows weak signals to be received. However, very strong signals (such as from a nearbytransmitter) can cause distortion at that setting. Adjust until the distortion disappears.Reducing the receiver’s RF Gain eliminates distortion from very strong incoming signals.To set RF Gain:1. Full clockwise rotation minimizes gain for maximum distortion control.2. To achieve the desired level of distortion control,turn the Squelch/RF Gain knob clockwise until the distortion is eliminated.3. After moving away from the strong signal, turn theSquelch/RF Gain knob fully counterclockwise toreceive all possible signals.Channel Selector KnobChannel 9/NOR/Channel 19 ButtonCB/PA ButtonS/RF Power MeterTX Indicator LECOperating Your Mobile Radio OperationOperationOperating Your Mobile RadioAdjust Squelch/RF Gain KnobAdjust Squelch/RF Gain KnobGate ClosedStrong SignalsMedium SignalsWeak SignalsNoiseGate OpenStrong SignalsMedium SignalsWeak SignalsNoiseDesired Squelch Setting (DSS)Strong SignalsMedium SignalsWeak SignalsNoise
9Nothing comes close to a Cobra®8EnglishOperation •Operating Procedure to ReceiveBe sure that power cord, antenna and microphone are connected to the proper connectors beforeproceeding further. The CB/PA switch should be in the CB position.To receive:1. Turn the radio on by rotating the On-Off/Volume knob clockwise.2. Rotate the Squelch/RF Gain knobcounterclockwise until incoming signal is heard.3. Select the desired channel.4. Set the On-Off/Volume knob and the Squelch/RF Gain knob to a comfortable listening level.Operating Procedure to TransmitBe sure the antenna is properly connected to the radio before transmitting.Prolonged transmitting without an antenna, or with a poorly matched antenna, could cause damage to the transmitter.To transmit:1. Select the desired channel.2. The receiver and transmitter are controlled by the Press-to-Talk switch on the microphone. Press the switch and the transmitter is activated;release switch to receive. When transmitting (on a clear channel), hold the microphone two inches from the mouth and speak clearly in a normal voice.Operation •Ignition Noise InterferenceUse of a mobile receiver at low signal levels is normally limited by the presence of electrical noise. Under most operating conditions, when signal level is adequate, the background noise does not present a serious problem. Also, when extremely low level signals are being received, the transceiver may be operated with vehicleengine turned off. The unit requires very little current and therefore will notsignificantly discharge the vehicle battery.Even though this radio has an automatic noise limiter, in some installations ignition interference may be high enough to make good communications impossible. Consult your authorized Cobra dealer or a two-way radio technician for help in locating and correcting the source of severe noise.Temporary Mobile OperationFor Temporary Mobile Operation, you may want to purchase an additional cigarettelighter adapter from your Cobra dealer. This adapter and a magnetic mount antennaallow you to quickly “install” your transceiver for temporary use.NOTERed Wire is connected to positive side of socket center tip. Black Wire is connected to negative side contacts.Radio resets to CH 9 when connected to cigarette lighter plug.When using the unit with cigarette adapter, turn off when not in use to avoid draining the battery.EXTANT13.8V DCPATemporary Mobile OperationPress-to-Talk SwitchOn-Off/Volume KnobAdjust Squelch/RF Gain KnobOperating Your Mobile Radio OperationOperationOperating Your Mobile Radio
Operating Your CB Radio11Nothing comes close to a Cobra®Frequency Ranges10 EnglishMaintenance/AdjustmentCB Channel Channel FrequencyChannel in MHz1 26.9652 26.9753 26.9854 27.0055 27.0156 27.0257 27.0358 27.0559 27.06510 27.07511 27.08512 27.10513 27.11514 27.12515 27.13516 27.15517 27.16518 27.17519 27.18520 27.205CB Channel Channel FrequencyChannel in MHz21 27.21522 27.22523 27.25524 27.23525 27.24526 27.26527 27.27528 27.28529 27.29530 27.30531 27.31532 27.32533 27.33534 27.34535 27.35536 27.36537 27.37538 27.38539 27.39540 27.405Frequency Ranges •The Cobra 19 DX IV transceiver represents one of the most advanced AM two-way radios for use as a Class D station in the Citizens Radio Service. This unit features advanced Phase Lock Loop (PLL) circuitry providing complete coverage of all 40 CB channels.Maintenance/Adjustment •Your Cobra CB transceiver is specifically designed for the environment encounteredin mobile installations. The use of all solid state circuitry and its light weight result in high reliability. Should a failure occur, however, review the following, then ifnecessary, replace parts only with identical parts. Do not substitute.1. Check connections to the source of power and make sure it is the 13.8 VDC required to operate your radio.2. Check the fuses in the DC power cord. The main power lead (red) has a two amp 3AG type fuse in its holder. Use only the above specified type and size fuse for maximum protection. Failure to do so will void the warranty.3. Make certain the microphone is properly plugged in.4. Make certain the antenna is properly assembled and connected.If you are unable to correct the problem, refer to product service on page 14 for the correct procedure for warranty and post-warranty service from Cobra.Operating Your Mobile RadioOperating Your Mobile RadioCheck Power SourceCheck Fuses in DC Power CordCheck Microphone ConnectionCheck Antenna Connection
13Nothing comes close to a Cobra®12 EnglishSpecificationsSpecifications •GeneralChannels CB – 40 CH Frequency Range CB – 26.965 TO 27.405 MHZFrequency Tolerance 0.005 %Frequency Control PLL (Phase Lock Loop) SynthesizerOperating Temperature Range -30° C TO + 65° CMicrophone Plug-in dynamicInput Voltage 13.8VDC nom. (negative ground)Current Drain Transmit: AM full mod., 1.4A (maximum)Receive: Squelched, 0.9 A;full audio output, 1.2A (nominal)Size 67⁄8" D x 63⁄4" W x 17⁄8" HWeight 3.25 lbs.Antenna Connector UHF; SO-239Meter LCD’s; indicates relative power output and received signal strengthTransmitterPower Output 4 wattsModulation AM (Amplitude Modulation)Frequency Response 300 to 3000 HzOutput Impedance 50 ohms, unbalancedReceiverSensitivity Less than 1 µV for 10dB (S+N)Selectivity 6 dB @ 7 KHz, 60 dB @ 10KHzImage Rejection 60 dB, typicalAdjacent-Channel Rejection 50 dB, typicalAutomatic Noise Limiter Built-inOperating Your Mobile Radio Warranty WarrantyLimited One-Year Warranty •For Products Purchased in the U.S.A.Cobra Electronics Corporation warrants that its Cobra microTALK™ radios, and the component parts thereof, will be free of defects in workmanship andmaterials for a period of one year from the date of first consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A. Cobra will, without charge, repair or replace, at its option, defective microTALK™ radios, products or component parts upon delivery to the Cobra Factory Service department, accompanied by proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt. You must pay any initial shipping charges required to ship the product for warranty service, but the return charges will be at Cobra’s expense, if the product is repaired or replaced under warranty. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.Exclusions: This limited warranty does not apply: 1) To any product damaged by accident; 2) In the event of misuse or abuse of the product or as a result ofunauthorized alterations or repairs; 3) If the serial number has been altered, defaced or removed; 4) If the owner of the product resides outside the U.S.A.All implied warranties, including warranties of merchantability and fitness for aparticular purpose are limited in duration to the length of this warranty. Cobra shall not be liable for any incidental, consequential or other damages; including,without limitation, damages resulting from loss of use or cost of installation. Some states do not allow limitations on how long an implied warranty lasts and/ordo not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.For Products Purchased Outside the U.S.A.Please contact your local dealer for warranty information.
Customer Assistance15Nothing comes close to a Cobra®Accessories14 EnglishReplacement Microphone Bracket741-080-9-001 $0.45Replacement Mounting BracketPart No. TBD $4.50Replacement Thumb Screws634-081-9-001 $0.60Four Pin Premium Noise-Cancelling MicrophoneHG M84 $74.95Four Pin Premium Noise-Cancelling Microphone HG M84W $74.95Wood GrainFive Pin Premium Noise-Cancelling MicrophoneHG M85 $74.95Four Pin Replacement Dynamic MicrophoneHG M73 $19.95Four Pin Noise Canceling MicrophoneHG M77 $30.95Four Pin Power Microphone HG M75 $25.95Accessories •Product ServiceProduct Service •If you have any questions about operation or installing your new Cobra product, or if you are missing parts… Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE! See customer assistance on page A1.For Products Purchased in the U.S.A.If your product should require factory service, please call Cobra first before sendingyour radio. This will ensure the fastest turn-around time on your repair. You may beasked to send your radio to the Cobra factory. It will be necessary to furnish thefollowing to have the product serviced and returned.1. For warranty repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. If you send the original receipt, it cannot be returned. 2. Send the entire product. 3. Enclose a description of what is happening with the radio. Include a typed or clearly printed name and address of where the radio is to be returned. 4. Pack radio securely to prevent damage in transit. If possible, use the original packing material. 5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A. 6. If the radio is in warranty, upon receipt of your radio it will either be repaired or exchanged depending on the model. Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of warranty, a letter will automatically be sent informingyou of the repair charge or replacement charge. If you have any questions, pleasecall 773-889-3087 for assistance.For Products Purchased in CanadaFor out of warranty service, ship prepaid this product to: AVS Technologies Inc., 2100 Trans Canada Hwy S., Montreal, Quebec, H9P 2N4. We reserve the right to repair or replace the radio with an equivalent product. Please include the followinginformation: Date of Purchase, Model Number, Dealer Purchased From, Dealer Address, Dealer Phone Number.For Products Purchased Outside the U.S.A. or CanadaPlease contact your local dealer for product service information.Customer Assistance
16 EnglishAccessoriesCustomer Assistance21" Base Loaded Magnet Mount AntennaHG A1000 $28.9538" Base Loaded Magnet Mount AntennaHG A1500 $46.9554" Base Loaded Magnet Mount AntennaHG A2000 $99.95Dynamic External SpeakerHG S100 $21.95Noise Canceling External SpeakerHG S300 $28.95Noise Canceling With Talk Back External SpeakerHG S500 $32.9562" Center-Load Replacement AntennaHG A6000 $89.95Black/Clear, Black,Red, White, GoldAccessories •

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