Cidco Communications CL980CR Cordless Telephone Base Unit User Manual

Cidco Communications Corporation Cordless Telephone Base Unit

Users Manual

TITLE:DOC NO. REVISIONSHEET 1 OF :::E-mail address: ________________@cidco.comContact________________ Phone___________ Fax___________Modem________________Fold ❑Wrap-around ❑FINISHCollate ❑Slip sheet ❑Staple ❑Drill ❑Score ❑Perf ❑Saddle stitch ❑ Perfect ❑PMS _______Wire O ❑GBC ❑Spot color ❑INKBlack ❑BINDINGColor separations ❑SPECIAL INSTRUCTIONSDATEText stock______________Sample attached ❑Finished size ________1 Sided ❑2 Sided ❑Cover stock____________ Insert stock_______________PAPERColor _______Text stock (Asia)______________ or Engineering Approved EquivalentFILM/FILES CHECKED BY:________________________________________________DATE:__________________________________________________________________:SOURCE Film ❑ Adobe PDF ❏CL980-01English and Spanish Manual102230-01AJeanine Healy (408) 778-8061 (408)776-2631(408)776-8063 jeanine.healy60 lb glossyself-cover108 gx5.5X8.5 289 xXPDF provided for Document Control. 1 set of film for the factory.06/16/993Jeanine Healy05/16/99xx
TITLE:DOC NO. REVISIONSHEET OF ::2102230-01A3CL980-01 (CIDCO logoed)cover FCC TOC Copyright Getting to knowSetting Up Your PhonePersonalizing Your PhoneDiagramUsing Your PhoneUsing the Directory Using Your CustomTrouble-shooting IndexIndice Index Resolucion de problemasiii iiiiv 12 3456 78 910 111213 14 15 16 17 18 19 2021 22 23 24 25 26 27 2829 30 31 32 33 34 35 3637 38 39 40 41 42 43 4444 43 42 41 40 39 38 37
TITLE:DOC NO. REVISIONSHEET OF ::2102230-01A3CL980-01 (CIDCO logoed)Como usar los serviciosblankUso del DirectorioComo Usar Su telefonoInstalacion su de telefonoConozca su neevo telefonoContenido FCC Spanish cover36 35 34 33 32 31 30 2928 27 26 25 24 23 22 2120 19 18 17 16 15 14 1312 11 10 9 8 7 6 54 3 2 1 iv iii ii i
CL-980CL-980CL-980CORDLESS TELEPHONECORDLESS TELEPHONECORDLESS TELEPHONEREPLAY BACK PLAY FWD SKIP3-WAYCALLCALLRETURN REPEATDIAL ON OFFERASE MSG SAVE MSG VOICE MAILLINE IN USEINTERCOMCHARGE7PQRS8TUV9WXYZFLASH MUTE HOLDREDIAL0OPER#4GHI5JKL6MNOVOLUME1ABC23DEFSPEAKERPHONEPAGE/FINDCALLERSSEND TO VMDIRECTORYCALL BACKINTERCOMHOLDMEMORY3-WAYDIALFLASH9:18 9:16 18AMPMLINE 1 &LINE 2408 - 555-1212SMITH JOHNCALLDIR12ABC3DEFFLASH HOLD REDIALON OFF—RINGDELETE REVIEWVOICE MAIL3-WAYREPEATDIALCALLCALL FWD.TALK4GHI5JKL6MNO7PRS8TUV9WXY0OPER#PWR—ON OFFCALL FORWARDCidco980.book Page 1 Thursday, June 3, 1999 6:39 PM
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa-tion. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful in-terference to radio communications. However, there is no guarantee that interfer-ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measurements:❑Reorient or relocate the receiving antenna.❑Increase the separation between the equipment and receiver.❑Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.❑Consult the dealer or an experienced radio/TV technician for help.!CAUTIONChanges or modification to this device not expressly approved by CIDCOInc. could void the user’s authority to operate this equipment. Cover.fm Page 2 Tuesday, June 15, 1999 11:20 AM
TABLE OF CONTENTS❑TABLE OF CONTENTS 3❑GETTING TO KNOW YOUR NEW PHONE 1❑UNPACKING YOUR PHONE 1❑LOCATING KEYS, LIGHTS, AND SWITCHES 2❑SETTING UP YOUR PHONE 5❑PERSONALIZING YOUR PHONE 7❑EASY SETUP 8❑DETAILED SETUP 10❑USING YOUR PHONE 17❑USING TRADITIONAL DIALING 17❑USING PRE-DIALING 17❑USING SPEED DIALING 18❑ANSWERING CALLS 18❑USING FLASH 21❑USING MUTE 21❑USING THE SPEAKERPHONE 22❑ADJUSTING THE VOLUME 22❑USING HOLD 23❑TIMING CALLS 23❑GETTING TEMPORARY TONE SERVICE 23❑GOING OUT OF RANGE 23❑LOCATING A LOST HANDSET 23❑USING THE INTERCOM 24❑READING DISPLAY MESSAGES 24❑USING THE DIRECTORY 27❑CREATING YOUR DIRECTORY LIST 27❑ENTERING CHARACTERS & SYMBOLS 29❑DIALING FROM DIRECTORY RECORDS 30❑REVIEWING DIRECTORY RECORDS 30Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM
Table of Contents❑DELETING DIRECTORY RECORDS 31❑MAINTAINING BATTERIES 31❑USING YOUR CUSTOM CALLING SERVICES 32❑3-WAY CALLING 32❑CALL FORWARDING 32❑CALL RETURN 33❑CALL WAITING 34❑CALLER ID AND CALL WAITING ID 34❑REPEAT DIALING 36❑VOICE MAIL 37❑TROUBLESHOOTING 38❑INDEX 41Copyright © 1998-99 by CIDCO Incorporated. All rights reserved. ©1998 CIDCO Incorporated. No part of this publication may be reproduced, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without the written permission of CIDCO Incorporated. Patents pending.102230-01 Rev ACidco980.book Page 4 Thursday, June 3, 1999 6:39 PM
Getting to Know Your New Phone1GETTING TO KNOW YOUR NEW PHONEYour new CL980 telephone incorporates all the best features of a cordless tele-phone and blends them with your local telephone company’s best calling features, such as Caller ID, Voice Mail and Call Waiting ID.If this is your first cordless telephone, you’ll soon discover that your cordless is sim-ilar to regular telephones, except without the cord. If you’ve owned a cordless in the past, you’ll discover that the CL980 telephone is the most powerful and full-function Caller ID cordless telephone on the market. Some key features are:❑20 channel, digital spread spectrum 900 MHz handset with speakerphone❑50 Caller ID memory and 50 Directory Records❑Dedicated Voice Mail keys❑Large One Time Viewing (OTV®) display❑Hearing-aid compatibility❑Messages in English or Spanish❑Call timer for outgoing calls❑Single key redialing❑Preprogrammed for your local telephone company’s network services, such as 3-Way Calling.Unlike regular telephones, your cordless does not work during power failures. Be-cause of this restriction, we do not recommend you have only cordless telephones in your residence.UNPACKING YOUR PHONEIn addition to this handbook, check that you have:❑Telephone base❑Telephone handset❑6 ft. line cord❑5 inch line cord for wall mounting❑Wall-mount/desk-mount wedge❑AC AdapterMOUNTING WEDGE6 FOOT LINE CORD5 INCH LINE CORD FOR WALL MOUNTING AC ADAPTERCidco980.book Page 1 Thursday, June 3, 1999 6:39 PM
Getting to Know Your New Phone2LOCATING KEYS, LIGHTS, AND SWITCHESBASE KEYSThe Page/Find key is a homing system for finding the handset. If you press the Page/Find key, the handset beeps for 15 seconds. By pressing the intercom func-tion key on the handset you can answer the page and use the phone as an inter-com. For details on using Page/Find and intercom, see Using the Intercom on page 24.Voice Mail keys allows you to access your Voice Mail features.Custom Calling keys allows you one touch access to your local telephone compa-ny calling features.BASE LIGHTSVoice Mail light comes on if you subscribe to Voice Mail service from your local telephone company, and you have messages in your mailbox.Line in Use light comes on whenever this phone, or any other telephone on the line, is being used.Intercom light comes on when the base is a communicating with the handset as an intercom.Charge light is a tri-colored light that comes on when the handset is in the base, or when a spare battery is being charged.Mute light indicates that the microphone for the speakerphone is currently turned off. Function KeysPage/Find Key Voice Mail Light Voice Mail Navigation KeysCaller ID KeysCustom Calling KeysFlash/Hold/Redial Keys Flash/Mute/Hold/to locate a misplacedhandsetCustom Calling KeysLED Indicators for:- Voice Mail Msgs- Line In Use- Intercom- Charge- Mute - SpeakerphoneRedial KeysCidco980.book Page 2 Thursday, June 3, 1999 6:39 PM
Getting to Know Your New Phone3Speakerphone light indicates that the speakerphone is in use.ON THE HANDSETThere are three lights, eight types of keys, and a switch on the handset.LightsNew Calls light–Tells you when you have new Caller ID information to review. It flashes until you review your calls using the Caller ID keys.Talk light–Tells you that your phone is ready to dial when on solid. This light blinks when the speaker-phone is in use, or when a call is on hold.Voice Mail light–Blinks when you have Voice Mail messages, if you subscribe to your local telephone com-pany’s Voice Mail service.KeysFunction keys–Are multi-function keys that allow you to use your: call records, di-rectory, and intercom. Addi-tionally, these keys support different kinds of dialing and future Custom Calling fea-tures.Caller ID keys–Control Call Records. For more details on Call Records, see Receiving New Calls on page 34.Custom Calling keys–Control your other telephone subscription services. Talk key–Turns the phone on or off.Dialing keys–Control manual dialing. Quick Dialing keys–Dials out previously stored information. Pressing DIAL dials the number showing on the display. REDIAL allows you to recall and dial the last phone number.Call Control keys–Are the HOLD and FLASH keys. The HOLD key places the exist-ing call on hold, while the FLASH key allows Call Waiting subscribers to switch be-tween two calls. 12ABC3DEF4GHI5JKL6MNO7PQRS80TUV9WXYZOPER#FLASH HOLD REDIALDELETE REVIEWVOICE MAIL3-WAYCALLREPEATDIALCALLRETURNCALL FWDONTALKCALLERSSEND TO VMDIRECTORYCALL BACKINTERCOMPLS HOLDMEMORYCONFERENCEDIALDROP9:18 10/16 18AMIN USE 1 2PM408 - 555-1212LASTNAME FIRSTCALLDIR1-OFF ON—RINGPWR—OFF ONPower/RingerSwitchFunction KeysBacklit DisplayCaller ID KeysCustom CallingKeysVoice MailKey/LightTalk Key/LightFlash KeyHold KeyRedial KeyNew Calls Light(on back)Dialing KeysCidco980.book Page 3 Thursday, June 3, 1999 6:39 PM
Getting to Know Your New Phone4Volume Control keys—–Adjust the loudness of the handset earpiece, or the ringer. The high-er/lower arrows are located on the side of the handset.3-Position SwitchThis multi-position switch controls both the power and the ringer for the handset.Far left position—Both the power to the hand-set and the ringer are off.Middle position—The handset is on but does not ring.Far right position—The handset and ringer are both on.Headset JackThe CL980 telephone has a jack on the side of the hand-set to attach an optional headset for hands-free opera-tion. HandsetvolumeVOLUMEON— PWR—OFF ONOFF RINGHEADSETHeadsetjackCidco980.book Page 4 Thursday, June 3, 1999 6:39 PM
Setting Up Your Phone5Setting Up Your PhoneIt only takes a few steps to set up your phone. Now that you’ve checked the con-tents of the carton, you are ready to put the phone together.1. CHOOSE A CENTRAL LOCATION FOR THE BASE UNITThe base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or direct sunlight.2. PLUG IN THE ADAPTER1. Plug the adapter tip into the round jack on the base and the other end into an electrical outlet. Without AC power, your phone cannot operate.2. Thread the cord through the clip on the housing to prevent the cord from becoming loose. 3. INSTALL THE LINE CORDYou can set your CL980 telephone on a tabletop or you can mount the phone on a wall.To use on a tabletop or desk:1. Take the long telephone line cord that comes with the phone and plug one end into the jack labeled TEL LINE.2. Take the remaining end and plug it into the wall jack.To mount on a wall:1. Remove the mounting wedge from the bottom of the base. Place your thumb at the top of the arrow and press down in the direction of the arrow.2. Turn the wedge around and place it over the lower portion of the base. Reinstall the wedge by placing your thumb over the arrow and by pressing downwards and backwards until it snaps into place.3. Plug the five inch line cord into the phone jack marked TEL LINE.4. Thread the line cord through the open channel in the base.Cidco980.book Page 5 Thursday, June 3, 1999 6:39 PM
65. Plug the other end of the line cord into the wall jack.6. Use the gap on the underside of the base to gather any excess cord.7. Hang the base over the installation hooks.4. INSERT THE BATTERY INTO THE HANDSETUse this procedure to install or to replace a battery. Be sure you follow the battery specifications and safety instructions outlined in your safety instruc-tion booklet. !CAUTIONUse only nickel cadmium (Ni-Cad) batteries in thisphone.1. Press down on the battery cover and slide the cover down to expose the battery compartment.2. Locate the battery terminals inside of the battery compartment and the corresponding terminals on the battery pack. If you are replacing a dead battery, first remove the old battery pack.3. Align the pack’s terminals with the terminals in the battery well.4. Replace the battery door.5. CHARGE THE HANDSETBefore you use the phone for the first time:1. Ensure the handset is turned off.2. Place the handset in the cradle and charge the battery for at least 12 hrs. The charge light on the base comes on to tell you that the handset is charging.Whenever you see the RECHARGE BATTERY message, you need to recharge your handset by placing the handset in the cradle.RECHARGE BATTERY21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIAL Cidco980.book Page 6 Thursday, June 3, 1999 6:39 PM
Setting Up Your Phone7PERSONALIZING YOUR PHONEAfter setting up your phone and fully charging the battery, you can tailor your phone for additional performance and preferences. Press and hold the MEMORY key until the first screen appears.If you make a mistake anywhere in the process you can back up using the DELETE key, or end the programming sequence by pressing the MEMORY key again.1. SELECT YOUR LANGUAGEThe CL980 telephone displays text in both English and Spanish. The first screen asks whether you would like your messages in Spanish (ESP) or English (ENG)?❑Press to choose English.❑Press to choose Spanish.2. SELECT BETWEEN EASY OR DETAILED SETUPWith the exception of your Voice Mail access number and PIN, your CL980 is already setup for you. However if you would like to turn off some features, or add addi-tional area codes, you may do so using the Detailed Set-up. Use the following chart to determine which procedure to use to finish programming your phone.❑Press to choose Easy Setup.❑Press to choose Detailed Setup.SELECT LANGUAGE21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALENG ESP21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWEASY SETUP? 21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 7 Thursday, June 3, 1999 6:39 PM
Easy Setup8 Easy setup begins below, while the detailed procedure begins on page 10.EASY SETUP1. ENTER THE ACCESS NUMBER FOR VOICE MAILYour access number is the telephone number you dial to get to Voice Mail. This screen prompts you to use the dialing keypad to enter your access number. Press to enter the number when you are finished.If you make a mistake, use to erase a digit.Enter your Voice MailAccess NumberEnter your Voice MailpasscodeSet your Area CodeEASY SETUP DETAILED SETUPChoose betweenTone or Pulse DialingSelect Ring Soundbetween 0 and 9 (5)Setup Complete1.2.3.4.1.2.Select Phone for ManualAnswer (NO) orAuto Answer (YES)3.Create or Change Voice Mail Setup(YES) or (NO)4.Turn Voice MailON or OFFEnter Voice MailAccess NumberAdd Voice MailPasscodeAdd Pauses (2)Setup or ChangeCaller ID (YES) or (NO)5.Turn Caller IDOn (YES) or Off (NO)Turn Call LightON or OFFSet AdvancedFunctions (YES) or (NO)Setup or Change AreaCodes (YES) or (NO)6.RestoreDefaults (YES) or (NO)Turn Call WaitingON or OFFUse Call WaitingDisposition (ON)or (OFF)Default settings are shown in BOLD Setup CompleteSelect DialingDigits (7) or (10)Add MoreArea Codes(YES) or (NO)Add AnotherArea CodeAdd 1 BeforeArea Code (ON)or (OFF)Select DialingDigits (7) or (10)Set your AreaCodeVM ACCESS #?21DIR10/315:55PMAM5555555CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 8 Thursday, June 3, 1999 6:39 PM
Setting Up Your Phone92. ENTER YOUR PIN FOR VOICE MAILThis screen prompts you to use the dialing keypad to enter your Voice Mail PIN.You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary keys or flashes.If you make a mistake, use to erase a digit.You can skip this step by pressing the key.!CAUTIONYour PIN number is what keeps your voicemail private. If youenter your PIN into the CL980, anyone who has access to thisphone has access to your messages and PIN. It’s advisable tonot use the same PIN as your ATM card or other services.3. SET AREA CODEUsing the dialing keypad, enter your primary 3-digit area code. If you have additional local area codes, that don’t require you to first dial a “1” first, use the detailed setup procedure below.4. COMPLETE EASY SETUPYou are now finished setting up your phone. The SETUP COMPLETE message ap-pears. We hope you enjoy your new phone.Initially, the screen only shows the function labels for the function keys. After receiving the first call record, Caller ID and Call Waiting ID customers additionally see the time and date on the screen when the phone is not in use. Non-Caller ID customers do not have the date and time function.VM PASSWORD?21DIR10/315:55PMAM1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIAL#REVIEWREVIEWMY AREA CODE21DIR10/315:55PMAM214CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALSETUP COMPLETE21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 9 Thursday, June 3, 1999 6:39 PM
Detailed Setup10DETAILED SETUP1. SELECT BETWEEN TONE AND PULSEIf you are using the detailed setup method, you next see the dialing method screen. The CL980 can dial in either tone or pulse/rotary mode.❑Press to select TONE.❑Press to select PULSE.2. SELECT RINGING SOUNDYou can choose from one of ten different ringing sounds. Use the keypad to choose a number between 0 and 9. The speakerphone then gives a sam-ple ring. You can continue to experiment with different ring sounds. The phone keeps your latest setting.3. ANSWER PHONE WHEN PICKED UPThere are two ways that the CL980 can answer a call. The CL980 can instantly answer incoming calls when you remove it from the cradle, or the phone can be set to answer after pressing the key. ❑Press to choose to automatically answer incoming calls when removed from the cradle.❑Press to choose to press before answering incoming calls.4. CREATE OR CHANGE VOICE MAIL SETUPThis series of prompts, allowVoice Mail subscribers to setup or change Voice Mail keys. ❑Press to choose YES, to see other screens that allow you to create or change your access number and PIN for Voice Mail.❑Press to choose NO, if either you do not subscribe to this service, or you do not want to create or change Voice Mail settings. If you select this setting, skip to Set Up or Change Caller ID Settings on page 12.DIALING METHOD 21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALTONE PULSE21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWRING SOUND 0-921DIR10/315:55PMAM5CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALANSWER ON PICKUP21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALTALKREVIEWREVIEWTALKYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALSETUP VOICE MAIL21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 10 Thursday, June 3, 1999 6:39 PM
Setting Up Your Phone11Turn Voice Mail On or OffIf you choose to set SETUP VOICE MAIL to NO, this screen does not appear.If you subscribe to Voice Mail from your local telephone company, ensure that this setting is set to ON. Program-ming this feature does not provide or cancel services. You must contact your local telephone company repre-sentative to request a change in services.❑Press to choose ON, which indicates that you subscribe to the service. Continue with Enter Your Voice Mail Access Number below.❑Press to choose OFF, which indicates that you do not subscribe to the service. If you choose to set VOICE MAIL to OFF, skip to Set Up or Change Caller ID Settings, on page 12.Enter Your Voice Mail Access Number—Your ac-cess number is the telephone number you dial to get to Voice Mail. This screen prompts you to use the dialing keypad to enter your access number. Press to enter the number when you are finished.If you make a mistake, use to erase a digit.Enter How Many Pauses—The CL980 telephone al-lows you to enter multiple pauses, or intervals between the access number and the Voice Mail PIN. These pauses allow the Voice Mail system time to ring and answer be-fore submitting your PIN. Each pause is three seconds long. The default is two pauses (six seconds).Enter Your Voice Mail PIN—This screen prompts you to use the dialing keypad to enter your Voice Mail PIN. Your PIN can be from 4 to 10 digits. Please be aware that anyone who has access to this phone now has access to your messages and PIN.You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary keys or flashes.If you make a mistake, use to erase a digit.ON OFF21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALVOICE MAIL?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWVM ACCESS #?21DIR10/315:55PMAM5555555CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEW# 3 SEC PAUSES?21DIR10/315:55PMAM02CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALVM PASSWORD?21DIR10/315:55PMAM1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIAL#REVIEWCidco980.book Page 11 Thursday, June 3, 1999 6:39 PM
Detailed Setup125. SET UP OR CHANGE CALLER ID SETTINGSThis series of prompts, allow Caller ID and Call Waiting ID subscribers to setup or change their settings. ❑Press to choose YES. You then see other screens that allow you to create or change Caller ID and Call Waiting ID settings.❑Press to choose NO, if either you do not subscribe to either of these services, or you do not want to create or change Caller ID and Call Waiting ID settings. If you select this setting, skip to Step Set Up or Change Area Codes on page 14.Turn Caller ID On or Off—Most people want to see Caller ID data. But if you live in an area that does not yet support Caller ID, or do not subscribe to the service, you might want to turn off this setting. ❑Press to turn on or enable Caller ID.❑Press to turn off Caller ID.Programming this feature does not provide or cancel services. You must contact a your local telephone com-pany representative to request a change in services.Turn the Call Light On or Off —The next screen asks Caller ID/Call Waiting ID customers if they want the red light to flash after receiving a new call.❑Press if you have Caller ID and you want to see the call light. ❑Press if you don’t subscribe to Caller ID or if you want to turn off the call light permanently.Set Advanced FunctionsThis series of prompts, allow you to:■Restore the phone to its original programming settings■Turn Call Waiting ID on or off■Tailo r Call Waiting Disposition (a possible future offering from your local telephone company.)❑Press to choose YES. You then see other screens that allow you to create or change advanced settings.YES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALSETUP CALLER ID?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWENABLE CALLER ID21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWREVIEWREVIEWCALL LIGHT?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALON OFF21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWREVIEWREVIEWADVANCED SETUP?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWCidco980.book Page 12 Thursday, June 3, 1999 6:39 PM
Setting Up Your Phone13❑Press to choose NO, if you do not need to change these settings. If you select this option, skip to Step Set Up or Change Area Codes on page 14.Restore Programming Options—This screen allows you to restore the original Custom Calling settings of the telephone. It does not reset Voice Mail settings.❑Press to choose YES to restore the original programming. ❑Press to choose NO to keep the existing programming setup.Turn Call Waiting ID On or OffIf you subscribe to Call Waiting ID service, ensure that this setting is set to ON.Programming this feature does not provide or cancel services. You must contact your local telephone compa-ny representative to request a change in services.Programming this feature does not provide or cancel services. You must contact your local telephone compa-ny representative to request a change in services.❑Press to choose ON, if you subscribe to Call Waiting ID service. ❑Press to choose OFF, if you do not subscribe to Call Waiting ID service. Skip to Step Set Up or Change Area Codes on page 14.Select Call Waiting DispositionThis service, a future extension to Call Waiting ID, allows you to view options for handling incoming calls while on existing calls. Because Call Waiting Disposition, is not yet offered in your area, we recommend that you set this op-tion to OFF, otherwise Call Waiting ID might not work as expected.❑Press to choose ON, only if Call Waiting Disposition is available in your area, you’ve subscribed to the service, and want to have options for handling incoming calls.❑Press to choose OFF, if Call Waiting Disposition is not available in your area.REVIEWRESTORE DEFAULTS21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCALL WAITING ID?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALON OFF21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCWID DISPOSITION21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALON OFF21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 13 Thursday, June 3, 1999 6:39 PM
Detailed Setup146. SET UP OR CHANGE AREA CODESEveryone has at least one local area code. Many areas of the country now have additional local area codes. These local area codes are area codes, other than your own, that do not require you to dial a “1” before the number. The following series of programming prompts allow you to set up your phone to recognize those local area codes, which are particularly important for call records.❑Press to select YES to set up or modify your area codes.❑Press to select NO to skip this option. Continue to Step Complete Setup on page 16.Set Initial Area CodeUsing the dialing keypad, enter your primary 3-digit lo-cal area code.Select Number of Dialing Digits—In some areas of the country, you dial 7 digits (for example, 555-1212) within your local area code. In other areas, you must al-ways dial the area code with the local number for every call, such as (214) 555-1212.❑Press to select 7 digits for local dialing.❑Press to select 10 digits for local dialing.Set Additional Area CodesIn addition to your primary area code, the CL980 tele-phone allows you to add up to 10 additional local area codes. If you add one of these area codes, your phone treats it like your primary local area code.❑Press to add an additional local area code.❑Press to skip this option and go to Put a “1” before the Area Code on page 15.SETUP AREA CODES21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWMY AREA CODE21DIR10/315:55PMAM214CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALDIGITS TO DIAL?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIAL7 1021DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWANY LOCAL AREAS?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 14 Thursday, June 3, 1999 6:39 PM
Setting Up Your Phone15Select Number of Dialing Digits for Additional Area Codes—In some areas of the country, you dial 7 digits for these other local area codes. In other areas, you must always dial the area code with the local num-ber for every call.❑Press to select 7 digits for these additional area codes.❑Press to select 10 digits for these additional area codes.Enter Area Code Number—Use the dialing keypad to enter the 3-digit area code.Add Another Area Code—After adding the addi-tional area code, you are asked whether you want more codes. You can add up to 10 area codes in this way.❑Press to add more local area codes. Afterwards you are prompted to add the 3-digit code and then returned to this screen.❑Press when you have no more area codes to add. Put a “1” before the Area CodeIn order to use the DIAL softkey with call records, you must determine whether or not you normally dial 1 be-fore long distance numbers. Then when you use DIAL with a call record, the phone adds the 1 for you. This feature is often called 1+ Dialing.❑Press to select ON, which inserts a “1” before long-distance numbers when using DIAL.❑Press to select OFF, which then only dials the area code and number.DIGITS TO DIAL?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIAL7 1021DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWLOCAL AREA CODE21DIR10/315:55PMAM816CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALMORE LOCAL AREAS21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALYES NO21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEW1+ DIALING?21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALON OFF21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 15 Thursday, June 3, 1999 6:39 PM
Detailed Setup167. COMPLETE SETUPYou are now finished setting up your phone. The SETUP COMPLETE message ap-pears. We hope you enjoy your new phone.Initially, the screen only shows the function labels for the Call Waiting ID keys. After receiving the first call record, Caller ID and Call Waiting Disposition customers additionally see the time and date on the screen when the phone is not in use. Non-Caller ID customers do not have the date and time function.SETUP COMPLETE21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 16 Thursday, June 3, 1999 6:39 PM
Using Your Phone17Using Your PhoneYou can make calls several different ways with the CL980.USING TRADITIONAL DIALING1. Press on the handset or on the base.Notice the timer on the display? It appears whenever you start a call and con-tinues to run until you hang up the phone. 2. Use the number pad to dial the phone number.The phone number appears on the display as you enter the number. You also hear tones for each digit as you dial.3. Press on the handset or on the base to end your call.USING PRE-DIALINGBefore you place a call, you can enter the telephone number and verify it on the dis-play. FROM THE BASE KEYPAD1. Use the keypad on the base to enter a telephone number.2. Check the number on the display.If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.3. Press the DIAL function key on the handset to dial the number.FROM THE HANDSET KEYPADWhen no digits are showing in the display, you can pre-dial from the handset.1. Press the DIAL function key.2. Use the keypad on the handset to enter a telephone number.3. Check the number on the display.If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.4. Press the DIAL function key on the handset to dial the number.TALKTALKSPEAKERPHONETALKSPEAKERPHONEDELETEREVIEWDELETEREVIEWCidco980.book Page 17 Thursday, June 3, 1999 6:39 PM
Using Speed Dialing18USING SPEED DIALINGThere are several types of speed dialing. You can dial using:❑Your call records❑Your directory records❑The key❑The MEMORY dial keys❑The Voice Mail keys❑The Custom Calling keys when they are reprogrammed as speed dial keys.DIALING FROM CALL RECORDSYou can use the DIAL function key to dial any number in your Caller ID list.1. Use the keys to find the call record you want.2. Press DIAL to place the call.DIALING FROM DIRECTORY RECORDSYou can use the DIAL function key to call any number in your directory.1. Press DIRECTORY on the handset.2. Use the keys to find the directory record you want.3. Press DIAL to place the call.REDIALINGREDIAL is a really fast method of calling your last number. When you press on either the base or the handset, the phone dials the last number, whether you dialed it manually or it was from a Call Record, speed dial key, or from the Directory. For more information on dialing from call records, see Dialing From Call Records on page 35.ANSWERING CALLSYou can answer a call numerous ways:1. Press any key on the handset.2. Press speakerphone on the base.3. Press to answer Call Waiting calls.REDIALREVIEWREVIEWREDIALFLASHCidco980.book Page 18 Thursday, June 3, 1999 6:39 PM
Using Your Phone19STORING NUMBERS IN YOUR PHONE FOR QUICK DIALINGIn addition to dialing from call records or your directory, you can also dial from your MEMORY keys or from any Custom Calling keys that are reprogrammed as speed dialing keys. This section describes how to program up to 10 phone numbers in memory locations and how to reprogram extra Custom Calling keys as speed dia-ling keys.Creating a Memory Dial Key1. Push MEMORY twice. The messageENTER PHONE NUM. appears on the screen.2. Enter the telephone number. The message changes to PUSH MEM TO SAVE.If the number is wrong, use the key to delete the number, digit-by-digit.3. Press MEMORY to save the telephone number. The message ENTER LOCATION appears on the screen.4. Press 0 to 9 to store the number of one of ten memory locations. The message NUMBER STORED displays.ENTER PHONE NUM21DIR10/315:55PMAM CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALPUSH MEM TO SAVE21DIR10/315:55PMAM555-1212CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWENTER LOCATION21DIR10/315:55PMAM555-1212CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALNUMBER STORED21DIR10/315:55PMAM CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 19 Thursday, June 3, 1999 6:39 PM
Answering Calls20Reprogramming Custom Calling Keys for Speed DialingYour CL980 telephone comes preprogrammed with many of the most popular Cus-tom Calling services. If you are not subscribing to all the services currently progra-mmed into the phone, you might want to override the programming for those keys and use them for speed dialing.With the exception of the Voice Mail key, when you reprogram a key on the base, it does not automatically reprogram the corresponding key on the handset. Likewise, programming a handset key does not reprogram the base key.With all of the different reprogramming methods, you can add a flash or a pause instead of a digit.To add a pause—Press and hold until you see the pause mark on the screen. If you continue to press and hold the key, additional pause marks appear.To add a flash—Press and release the key. The letter F shows on the display to indicate a flash.Reprogramming Base Custom Calling Keys—1. Place the handset in the cradle of the base with the display facing toward you.2. Use the keypad to enter the telephone number you wish to save.If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.3. Press and hold one of the five base Custom Calling keys until the NUMBER STORED message displays. Reprogramming Handset Custom Calling Keys—When no digits are showing in the display, you can pre-dial from the handset.1. Press DIAL.2. Use the keypad to enter the telephone number you wish to save.If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.3. Press and hold one of the four handset Custom Calling keys until the NUMBER STORED message displays.MOTHER GOOSE27DIR5/31PMAM555-5555CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIAL3-second delayFLASHFLASHDELETEREVIEWNUMBER STORED21DIR10/315:55PMAM CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALDELETEREVIEWCidco980.book Page 20 Thursday, June 3, 1999 6:39 PM
Using Your Phone21Reprogramming the Voice Mail Navigation Keys—If you are not subscribing to Voice Mail, you can additionally reprogram your navigation keys as Speed Dialing keys. To reprogram any of the keys:1. Place the handset in the cradle of the base with the display facing toward you.2. Enter the number that you would like to store using the keypad.If the number is wrong, press twice to erase the entire number, or use the key to delete the last digit.3. Press and hold the key until the NUMBER STORED message appears.USING MEMORY DIALINGOnce you have programmed your Memory Dial keys, you can automatically “speed dial” that telephone number.1. Press MEMORY on the handset. The message MEMORY DIALING appears on the screen.2. Press the corresponding location (0-9). The CL980 automatically dials that telephone number.USING CUSTOM CALLING KEYS AND VOICE MAIL NAVI-GATION KEYS FOR SPEED DIALINGIf you have reprogrammed any Custom Calling keys or Voice Mail navigation keys for Speed Dialing, you can dial directly from that key. It is not necessary to press the MEMORY key. USING FLASHThe key allows you to switch between calls, if you subscribe to Call Waiting.USING MUTEThe mute function allows you to block your side of the conversation. Mute is only available on the base speakerphone. Press to turn mute on or off. The light blinks when mute is on.DELETEREVIEWMEMORY DIALING21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIAL21DIR10/31PMAM5551212CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP00:02CALLERS DIRECTORY INTERCOM MEMORY DIALFLASHMUTECidco980.book Page 21 Thursday, June 3, 1999 6:39 PM
Using the Speakerphone22USING THE SPEAKERPHONEYou can hold a conversation using the base. Press to turn on or off the speakerphone. The Speakerphone light comes on when the speakerphone is in use. Be careful switching from handset to speakerphone mode. If you press while talking on the handset, you might hear some feedback. You can stop the feedback by pressing again.ADJUSTING THE VOLUMEYou can adjust the volume for the speakerphone, ringer, and the handset.Adjusting the Speakerphone Volume1. Press .2. Press the keys on the base while in speakerphone mode.Adjusting the Handset Volume1. Press .2. Press the keys on the side of the handset to increase or decrease the volume. The handset sounds an error tone when it reaches the upper or lower limits.Adjusting the Ringer VolumeYou can adjust the ringer volume on the handset and the base.Adjusting the Base Ringer Volume—Press the keys on the base while the phone is not in use. Con-tinue pressing the key in order to turn the ringer off.Adjusting the Handset Ringer Volume—Press the keys on the handset while the phone is not in use. You hear the sound of the ringer as you adjust the vo-lume between the two levels.SPEAKERPHONESPEAKERPHONETALKSPEAKER21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALSPEAKERPHONETALKRING21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALRING OFF21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 22 Thursday, June 3, 1999 6:39 PM
Using Your Phone23USING HOLDYou can place a call on hold by pressing the key on the handset or the key on the base. The speakerphone LED and the Talk LED flash slowly while calls are on hold.To take a call off hold, you can:❑Press or .❑Pick up the call on another extension.TIMING CALLSWhen you call someone, the clock on your display chan-ges to a call timer. The timer counts the entire length of the time you are on the phone. When the timer goes past 99 minutes and 59 seconds, it starts over.GETTING TEMPORARY TONE SERVICEIf you do not have Tone service in your area, you need to change the TONE/PULSE during the programming mode. Please see Step 2. Select Between Easy or Detailed Setup on page 7. Whenever you need Tone service for interacting with bank and other automated services, you can temporarily override your setting to Tone. Press during the call and the phone switches to temporary Tone service for the duration of the call. The phone returns to Pulse service when you hang up.GOING OUT OF RANGEYour CL980 handset is connected to its base through radio technology. It is possible for the handset to be too far away from the base. If the handset is too far from the base, you might have problems talking to your caller. Simply, walk back towards the base until you are no longer out of range.LOCATING A LOST HANDSETShould you misplace your handset, you can locate it quickly and easily by pressing the PAGE/FIND key on the base. The handset rings for 15 seconds, or until you press a key on the handset, or until you press the PAGE/FIND key again. The base res-ponds with tones during the 15 seconds to indicate that paging is active. If the to-nes at the base stop right away, the handset is either turned off, out of range, or the battery needs recharging.HOLDHOLDTALKSPEAKERPHONE21DIR10/31PMAM5551212CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP00:02CALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 23 Thursday, June 3, 1999 6:39 PM
Using the Intercom24USING THE INTERCOMYou can use the CL980 as an intercom. To use the intercom from the handset—Press the INTERCOM function key. The display shows the INTERCOM ACTIVE message.If someone is using the speakerphone when you attempt to contact them, your in-tercom rings the base for 15 seconds. To answer the intercom, press the PAGE/FIND key. The speakerphone call is placed on hold and you are connected with the hand-set. To rejoin both parties to the speakerphone call, press on the handset and on the base.To use the intercom from the base—Press the PAGE/FIND key. The handset rings and the display shows PAGING. Answer the page by pressing theINTERCOM function key on the handset.READING DISPLAY MESSAGESThe CL980 informs you of status by displaying the following messages:MESSAGE DISPLAYEnd of list: You have reached the end of the directory or call records. Press either key to see other recordsIncomplete data: The Caller ID information is incom-plete. This message usually indicates temporary inter-ference. There is no problem with the phone.Intercom active: The handset is attempting to com-municate with the base.Long distance: The message sent is a long distance call. You might see this message alternate with other messages.TALKSPEAKERPHONEREVIEWEND OF LIST21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALINCOMPLETE DATA21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALINTERCOM ACTIVE21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALLONG DISTANCE21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 24 Thursday, June 3, 1999 6:39 PM
Using Your Phone25Message waiting: (For Voice Mail Service Only) You have a message in your voice mailbox. Name unavailable: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows the number.No calls: There are no call records stored in memory.No data sent: The phone did not receive Caller ID information from the phone company.Number only: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows number onlyPaging: The base is calling the handset.Private call: The caller has purposely chosen to block his/her phone number. MESSAGE DISPLAYMESSAGE WAITING21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALNAME UNAVAILABLEM27DIR5/31PMAM555-5555CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALNO CALLS21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALNO DATA SENT21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALMOTHER GOOSE27DIR5/31PMAM555-5555CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALPAGING21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALPRIVATE21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 25 Thursday, June 3, 1999 6:39 PM
Reading Display Messages26Recharge battery: The handset battery is getting low. Place the handset in the base in order to recharge.Unavailable: Caller ID information is not available from the caller’s area.MESSAGE DISPLAYRECHARGE BATTERY21DIR10/315:55PMAM408-555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROPCALLERS DIRECTORY INTERCOM MEMORY DIALUNAVAILABLE21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 26 Thursday, June 3, 1999 6:39 PM
Using the Directory27Using the DirectoryWith the CL980, you can create a personal phone directory containing the names and numbers of the 50 people you contact the most. Once you create your personal phone directory, you can automatically dial from the directory. A directory record contains the name, the telephone number, and the directory number. CREATING YOUR DIRECTORY LISTYou can create your directory list by:❑Copying call records to the directory.❑Creating a new directory record.COPYING A CALL RECORD TO THE DIRECTORYThe easiest method of creating a directory entry is to copy a call record from the Ca-ller ID list. 1. Press the CALLERS key.2. Use the keys to find the correct call record.3. Press and hold the DIRECTORY key. The first letter of the person’s name begins to flash.You can choose to edit the name and number field. For details see Editing a Directory Record on page 28. After you complete editing the name field, press DIRECTORY to edit the number field.4. Press and hold DIRECTORY key until the message NUMBER STORED appears on the display.RED RIDING HOOD5DIR5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALDirectory Number FieldTelephone Number FieldName FieldRED RIDING HOOD5CALL5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWNUMBER STORED21DIR10/315:55PMAM CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP555-1212CALLERS DIRECTORY INTERCOM MEMORY DIALCidco980.book Page 27 Thursday, June 3, 1999 6:39 PM
Creating your Directory List28CREATING A NEW DIRECTORY RECORDAnother method of creating directory records is to make a record from scratch, using the technique described on Entering Characters & Symbols on page 29.You can enter up to 16 characters in the name field and 32 characters in the number field.1. Press and hold DIRECTORY. The DIR icon starts flashing in the corner. The first letter in the name field also starts to flash.2. Use the number key pad to enter in characters. Please see Entering Characters & Symbols on page 29.■Use the keys to move back and forth along the field line.■Use the key to erase a letter.3. Press DIRECTORY to move to the number field. Use step 2 to enter the telephone number.4. Press and hold DIRECTORY until the message NUMBER STORED appears.EDITING A DIRECTORY RECORDAfter storing a directory record, you can modify the record to correct mistakes or to personalize them.1. Press DIRECTORY.2. Use the keys to find the record you want to modify.3. Press and hold the DIRECTORY key until the phone beeps.4. Use the keys to move to the incorrect character. Or press to erase one character at a time.5. Press DIRECTORY to move to the next field.6. Use the number key pad to type in the correct letter.RED RIDING HOOD5DIR5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWDELETENUMBER STORED21DIR10/315:55PMAM CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP555-1212CALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWDELETECidco980.book Page 28 Thursday, June 3, 1999 6:39 PM
Using the Directory297. Press and hold DIRECTORY key until the message NUMBER STORED appears on the display.ENTERING CHARACTERS & SYMBOLSYou can enter in different characters and symbols by using the number key pad on the handset.CREATING NAMESEach number is assigned a set of letters. For example, to get an “A”, press on-ce. To get a “C”, press three times. When you move to the next letter of the name, the phone keeps the last setting of the key. For example,to get the name MARIA, press .However, if the next letter is on the same key, use to space over. For example, to get the name CARLA, press SPECIAL SYMBOLSYou can also use the and the to get the following symbols in the name field:ADDING SPECIAL CHARACTERSYou can add special characters by:❑Pressing or to add a space in the name field.❑Pressing adds a flash in the number field.❑Pressing and holding adds a three second delay (pause).*/@&‘(),-.#NUMBER STORED21DIR10/315:55PMAM CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP555-1212CALLERS DIRECTORY INTERCOM MEMORY DIALABC2ABC2ABC27PQRSABC2MARIA7PQRS7PQRS4GHI4GHI4GHIMNO6REVIEWABC27PQRSABC2ABC2REVIEWABC27PQRS7PQRSABC2CARLA5JKL5JKL5JKL#10OPERMOTHER GOOSE27DIR5/31PMAM555-5555CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIAL3-second delayFLASHFLASHCidco980.book Page 29 Thursday, June 3, 1999 6:39 PM
Dialing from Directory Records30DIALING FROM DIRECTORY RECORDSYou can use DIAL to call any number in your directory.1. Press DIRECTORY on the handset.2. Use the keys to find the call record you want.3. Press the DIAL key on the handset.It is important to note: The phone dials the number exactly as it is stored in the directory. If the number is long distance, you should ensure that the first digit is one. When you create directory records from call records, the one is generated for you assuming you set up 1+ dialing and your area codes correc-tly.REVIEWING DIRECTORY RECORDSYou can review directory records by using the keys or the number key pad.USING REVIEW TO FIND A DIRECTORY RECORD1. Press DIRECTORY on the handset.2. Use the keys to find the call record you want.USING A QUICK LOOKUP METHOD1. Press DIRECTORY on the handset.2. Press a number key associated with the letter of the directory record.For example, if you want to find the directory record for Red Riding Hood, press three times to go to the first record starting with the letter “R.”3. Press to see more records starting with the letter “R.”REVIEWREVIEWREVIEWRED RIDING HOOD5DIR5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIAL7PQRSREVIEWCidco980.book Page 30 Thursday, June 3, 1999 6:39 PM
Maintaining Batteries31DELETING DIRECTORY RECORDSYou can delete your directory records one-at-a-time or all-at-once.DELETING A DIRECTORY RECORD1. Press DIRECTORY.2. Use the keys or the Quick Lookup Method to find the record you want to delete.3. Press DELETE twice.The message DELETE? YES NO appears on the screen.■Press to select YES.■Press to select NO.DELETING ALL DIRECTORY RECORDS1. Press DIRECTORY.2. Press and hold DELETE.The message DELETE ALL? Y N appears on the screen.■Press to select YES.■Press to select NO.Maintaining BatteriesYour CL980 telephone is designed for low maintenance and long battery life. For added convenience, there is a spare battery charging compartment located in the cradle of the handset. You can purchase an extra battery and store it in this com-partment so that you always have a fully charged battery for the handset. To char-ge a spare battery:1. Locate the compartment in the cradle of the base.2. Press up and out on the latch to open the compartment.3. Align the contacts in the compartment with the contacts on the battery. When the battery is properly aligned and making good contact, the charge light on the base comes on.4. Charge the battery for at least 12 hours.REVIEWDELETE? YES NO5DIR5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWDELETE ALL? Y N5DIR5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWCidco980.book Page 31 Thursday, June 3, 1999 6:39 PM
3-Way Calling32USING YOUR CUSTOM CALLING SERVICESThe CL980 telephone is programmed for all the convenience of your local telephone company’s Custom Calling Services at the touch of a button. You must subscribe to each service in order for all of the features of your CL980 telephone to work. For more information on these services and availability in your area, contact your local telephone company representative for more details and package offerings.3-WAY CALLING3-Way Calling allows you to talk to two different callers at the same time. You can use this service for local, regional, or long distance calls. However, you are only charged for the calls you make. (Long distance charges might apply).To Use 3-Way Calling:After placing a call to the first party,1. Press to place the first call on hold.2. Wait for the dial tone.3. Dial the second number. Wait for the second party to answer.4. Press to connect all three parties.If the second number is busy or there is no answer, press to reconnect to the original call. To end either call, ask one person to hang up. You can continue the conversation with the other person. To end both calls, you must press or to hang up the telephone.CALL FORWARDINGCall Forwarding allows you to send calls to another phone number. You can make outgoing calls while Call Forwarding works. If you forward a call to a long-distance number, local and long-distance charges might apply.To Turn Call Forwarding On:1. Press on the handset or on the base and listen for dial tone.2. Press 3. Listen for the dial tone and dial the number where you want to forward your calls. Two short tones followed by ringing confirms your request. If the person answers or you receive a dial tone, Call Forwarding is on.3 WAY CALLING3 WAY CALLING3 WAY CALLINGTALKSPEAKERPHONETALKSPEAKERPHONEONCALL FORWARCidco980.book Page 32 Thursday, June 3, 1999 6:39 PM
Using Your Custom Calling Services334. Repeat steps 1-3, if no one answers or if the number is busy. On the second try, Call Forwarding is established even if there is no answer or if the line is still busy.To Turn Call Forwarding Off:1. Press on the handset or on the base and listen for dial tone.2. Press .3. Listen for two short tones, followed by the dial tone. These tones confirm that Call Forwarding is off.CALL RETURNCall Return remembers the number of the person who called you last and automat-ically dials that number. While Call Return works, you can place and receive calls. For all calls placed using this service, local and long-distance charges might apply. If you are calling a number that is in an area not served by Call Return, a recorded mes-sages tells you that your call cannot be completed.To Use Call Return:1. Press on the handset or on the base and listen for dial tone.2. Press .3. You hear the call ringing. If the number is busy, a recorded message tells you the line is busy. Hang up. the service keeps trying the number for 30 minutes.4. Answer the phone when you hear the special ring (short-short-long). The special ring notifies you that the line is now available.When you pick up the handset, you then hear your call ringing back, and the connection is made. If you don’t pick up the phone, the special ring repeats every few minutes for up to 30 minutes.To Cancel Call Return:1. Lift the handset and listen for dial tone.2. Press and listen for confirmation.If you have Rotary/Pulse service, use instead of .3. Press on the handset to hang up.TALKSPEAKERPHONEOFFCALL FORWARDTALKSPEAKERPHONECALL RETURN8TUV9WXY1 1TALKCidco980.book Page 33 Thursday, June 3, 1999 6:39 PM
Call Waiting34CALL WAITINGCall Waiting Service from your local telephone company tells you when you have a call while you are on the phone. Call Waiting sends you the Call Waiting Tone, when you have another call. If you don’t want to be disturbed during a call, you can tem-porarily Cancel Call Waiting before you dial or during a conversation.To Use Call Waiting:1. Press and release when you hear the Call Waiting beep. The first call is placed on temporary hold and you are connected to the new call.2. Press and release to return to the first call and put the second call on hold. You can alternate between calls as often as necessary.CALLER ID AND CALL WAITING IDOne of the best features of your phone is the use of Caller ID and Call Waiting ID, which allows you to see information about an incoming call before you pick up the phone. ❑Caller ID allows you to see information about a call BEFORE you pick up the telephone.❑Call Waiting ID lets you know who is calling even when you are on the phone. In addition to hearing the Call Waiting beep, you have the information you need to choose whether or not to answer a waiting call. With Call Waiting ID you use the key to transfer between calls. Call Waiting ID is not available in all your local telephone company areas. Contact your your local telephone company representative for details on availablity.❑Call Waiting Disposition is a future service that will allow you to route your incoming call to 1 of 5 choices. With these services from your local telephone company, the CL980 telephone dis-plays and records information about the call.Before you use these features on your CL980 telephone, you must first subscribe to the services through your local telephone company. You need to also have the ser-vices turned on in the phone through the programming setup procedure. Both the Easy Setup and the Detailed Setup have these options turned on as defaults. For more details on setting installation options, Personalizing Your Phone on page 7.RECEIVING NEW CALLSWhen you receive a new call, the new call light flashes and the call information shows on the display. The new call light would not flash if you answered the call or if you turned off the call light during programming setup.FLASHFLASHFLASHCidco980.book Page 34 Thursday, June 3, 1999 6:39 PM
Using Your Custom Calling Services35❑If you do not answer the call, the light continues to flash and eventually the NEW CALL message shows on the display. The light continues to flash until you review a call record.❑The NEW CALL message acts as a counter adding up the number of new calls. When you receive a call, the CL980 telephone displays the caller information sent by the telephone company, called a call record. The call record consists of the follow-ing information:❑The caller’s name (if available) ❑The caller’s telephone number❑The time and date of the call❑A record number to show the sequence of calls.VIEWING CALL RECORDSTo review a call record:1. Press either key to see the latest call record.2. Use to move though the call record list.When you reach either end of the call record list, you see an END OF LIST message. If you continue to press , you scroll through the list again.In some cases you might need to first press CALLERS.DIALING FROM CALL RECORDSYou can use your call records as a short-cut method of dialing. 1. Use to find the desired call record.2. Press DIAL on the handset.The phone dials whatever number is shown on the display. SAVING CALL RECORDSYour phone stores up to 50 call records before the memory becomes full. When the next call comes in, the oldest record drops off and makes room for the new call record. To save specific calls, delete old and unnecessary call records to keep from filling your phone’s memory.DELETING CALL RECORDSYou can either delete a single record or you can delete all call records at one time.11 NEW CALLS21DIR10/315:55PMAM CALLRED RIDING HOOD5DIR5/31PMAM555-1234CALLIN USE 1 2CALLERSSEND TO VMDIRECTORYCALL BACKINTRERCOMPLS HOLDMEMORYCONFERENCEDIALDROP5:45CALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWEND OF LIST21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREVIEWREVIEWCidco980.book Page 35 Thursday, June 3, 1999 6:39 PM
Repeat Dialing36To delete a single record: 1. Use to locate the call record you want to delete.2. Press DELETE twice. To delete all call records:1. Locate any call record using the keys.2. Press and hold DELETE until the display flashes and you see the NO CALLS message. The NO CALLS message means that the memory is clear.REPEAT DIALING your local telephone company offers this service which calls back the last number that you dialed for up to 30 minutes. When the number is busy, Repeat Dialing mon-itors the busy number, and lets you know when the line is free with a special ring. This service lets you call back more than one number at a time, and you can make and receive calls while it works. To Use Repeat Dialing:1. Hang up the phone after hearing the busy signal.2. Press Repeat Dialing keeps trying for 30 minutes.3. Lift the handset when you hear the special ring (short-short-long). You hear the other phone ringing. If you don’t answer the special ring immediately, it repeats every few minutes for up to 30 minutes.To Cancel Repeat Dialing:1. Lift the handset and listen for a dial tone.2. Press .If you have Rotary/Pulse service, use instead of .REVIEWNO CALLS21DIR10/315:55PMAM408-555-1234CALLCALLERS DIRECTORY INTERCOM MEMORY DIALREVIEWREPEAT DIAL*668TUV6MNO11Cidco980.book Page 36 Thursday, June 3, 1999 6:39 PM
Using Your Custom Calling Services37VOICE MAILVoice Mail Service takes your calls when you are away from your phone or even while you are on the phone. The Indicator Light flashes whenever you have mes-sages in your mailbox. And once you have programmed Voice Mail key with your password, you can get your messages at the touch of a button. You must subscribe to Voice Mail Service in order for this feature to work on your phone.ACCESSING YOUR MAILBOXAfter programming Voice Mail key during telephone setup, you can access your mail box by pressing either of the two Voice Mail keys to dial your mailbox and pass-word for you. Simply press on the handset, or press on the base.The CL980 dials the phone number to your mail box and enters in your password. If Voice Mail light is on, but there are no messages in your mailbox, you can manually turn off the light through telephone setup.Using Voice MailOnce inside of the Voice Mail system, you can use the CL980’s special Voice Mail keys on the base.❑REPLAY—Voice prompt 1, replays the last message.❑BACK—Voice prompt 11, rewinds back several seconds into the current voice mail message.❑PLAY—Voice prompt 1, plays the new messages in your mailbox.❑FWD—Voice prompt 3, advances in intervals.❑SKIP—Voice prompt #, advances to the start of the next message.❑ERASE MSG—Voice prompt 7, deletes the message from your mailbox.❑SAVE MSG—Voice prompt 9, keeps the message in your mailbox.❑VOICE MAIL—dials Voice Mail telephone number and password.VOICE MAILVOICE MAILREPLAY BACK PLAY FWD SKIPERASE MSG SAVE MSG VOICE MAILCidco980.book Page 37 Thursday, June 3, 1999 6:39 PM
Troubleshooting38TROUBLESHOOTINGAre you having trouble with your phone? Here are some of the most commonproblem areas and solutions.SYMPTOM CORRECTIVE ACTIONBlank or faint screen Turn the handset on and place it in the cradle for sev-eral seconds. Ensure the handset is making contact in the cradle.Check the AC adapter.Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.Recharge or replace the battery. See Charge the Handset on page 6, for recharging details or Insert the Battery into the Handset, on how to replace the battery.Turn Caller ID function on. Call your local telephone company’s Business Office to ensure that either Caller ID or Call Waiting ID service is active. Your phone is shipped with the service enabled, check that you didn’t change the setting during setup. See Set Up or Change Caller ID Set-tings on page 12. Caller ID/Call Waiting ID doesn’t work properlyVerify that Caller ID service is active. Call your local tele-phone company’s Business Office to ensure that your ser-vices are active. You can verify that Call Waiting is working by the double tones, indicating an incoming call. That is provided that an extension is not being used.Verify that you have turned on Caller ID as a setting. See Set Up or Change Caller ID Settings on page 12. Also check that the programming screen Call Waiting ID? is set to YES as shown in Turn Call Waiting ID On or Off on page 13.Charge Light does not work Check whether the handset is making contact in the cradle.Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.Handset lights do not work. Verify that the handset is turned on.Press the TALK key to test. The TALK light should come on.Check to see that you have turned on Call Lights as a setting. See Set Up or Change Caller ID Settings on page 12 for instructions.Recharge the battery. See Charge the Handset on page 6 for more details.Cidco980.book Page 38 Thursday, June 3, 1999 6:39 PM
Troubleshooting39INCOMPLETE DATACall information was distorted before reaching the unit. Normal static on the telephone line can cause a INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line.No dial tone Verify that the line cord is connected and secure. Check that the handset is fully charged.Move the handset closer to the base. See Going Out of Range on page 23.Phone doesn’t ring Verify that the ringer is not turned off on the base. Press the base volume keys with the phone on-hook.Verify that the LINE CORD is plugged in correctly.Verify the handset ringer on/off switch, located on the underside of the handset, is set on. If the phone still does not ring, you might have too many communication devices hooked to a single line. A communication device can be a phone, modem, or facsimile (FAX) machine. Con-tact your local telephone company business office for help calculating the limit for your residence or business.Move the handset closer to the base. See Going Out of Range on page 23.PAGE/FIND key does not page the handsetThe handset is not communicating with the base. The handset is either turned off, out of range, or the battery needs recharging.Speakerphone does not work Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.Verify that the line cord is connected and secure.Handset does not work Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.Verify that the handset is turned on.Place the in the cradle for several seconds. Ensure the handset is making contact in the cradle.Recharge the battery. See Charge the Handset on page 6 for more details.Voice Mail light is on, when there are no messages in the mailboxTurn the light off manually. Enter programming mode and turn off Voice Mail as described in Turn Voice Mail On or Off on page 11. Then turn the function back on using the same method.Voice Mail key dials my passcode before the system is ready for it.Add more pauses to the dialing number. See Enter the Access Number for Voice Mail on page 8.SYMPTOM CORRECTIVE ACTIONCidco980.book Page 39 Thursday, June 3, 1999 6:39 PM
Troubleshooting40We recommend that all service on your CL980 telephone be performed by CIDCO oran authorized repair agent. The CIDCO Service Center is located at 220 Cochrane Cir-cle, Morgan Hill, CA.95037.Feature keys do not work. Check your service. Call your local telephone company to ensure that you have the appropriate service turned on.Check that the key hasn’t been reprogrammed as a speed dialing key. If the key has been accidentally repro-grammed, and you would like to reset this key and all the other Custom Calling keys and Voice Mail navigation keys to the original settings, enter the programming mode and restore key to the default setting, as described in Set Advanced Functions on page 12.NO DATA SENT Check your service. Call your local telephone company to ensure that you have Caller ID or Call Waiting ID service.Check the answering machine. Ensure that your answer-ing machine is set to answer after two rings.Ensure you answer the call after two rings.Check Call Forwarding. Ensure that Call Forwarding is turned off.Contact your local telephone company’s Service Department, if the problem continues for more than 24 hours. Your your local telephone company central office may be temporarily experiencing an overload. SYMPTOM CORRECTIVE ACTIONCidco980.book Page 40 Thursday, June 3, 1999 6:39 PM
Index41INDEXSymbols1+ dialing 153-Way Calling 32Aaccess number 11accessing your mailbox 37adapter 5advanced functions 12answering your phone 10area codesdigits to dial 14local area codes 14setting up 14BBACK key 37base 2base volume 22batteryrecharging 31replacing 6blank screen 38blocked calls 25CCall Control keys 3call counter 35Call Forwarding 32call light 12, 35call records 34–36capacity 35deleting 35dialing from 18, 35receiving 34saving 35viewing 35Call Return 33call timer 17Call Waiting IDoverview 34setting up 13troubleshooting 38Caller ID 12advanced functions 12call light 12enabling 12keys 3overview 34cancel Call Return 33cancel Repeat Dialing 36changing language 7channel selection 1characters 29charge light 2charging battery 6clearing mistakes during programming 7clock 23components 1Custom Calling keys 32–37Custom Calling service 32–373-Way Calling 32Call Forwarding 32Call Return 33Call Waiting 34Call Waiting ID 34Caller ID 34Repeat Dialing 36Voice Mail 37Ddelays 11DELETE key 7deletingcall records 35directory records 31desk-mount wedge 1DIAL 3dial method 10dialing fromcall records 18, 35directory records 18, 30redial list 18dialing from call records 18dialing keys 3digits to dial 14directory 27–31character entry 29creating new records 28deleting directory records 31dialing from 18, 30memory 1reviewing records 30symbols 29transferring call records 27display messages 24Cidco980.book Page 41 Thursday, June 3, 1999 6:39 PM
Index42Eenabling Caller ID 12end of list message 24, 35English support 7ERASE MSG key 37Ffaint screen 38fast dialingdialing from directory records 18memory dial 21redialing 18FLASH key 3flash, using 21function keys 3FWD key 37Hhandset 3handset volume 22headset jack 4hearing aid compatibility 1hold 23hooking-up your phone 5–16Iincomplete data message 24installation 5–16intercom 24intercom active message 24Kkeyback 37base 2dial 3erase msg 37flash 21FWD 37handset 3hold 23memory 19mute 21PAGE/FIND 24, 39page/find 23play 37redial 3, 18replay 37REVIEW 7, 35save msg 37SKIP 37speakerphone 22talk 3voice mail 37volume 22Llanguage support 7lightbase 2charge 2message 3new calls 3, 12, 34TALK 3troubleshooting 38line cord 1locating lost handset 23long distance message 24Mmemory 1, 35memory dial 21MEMORY key 7, 19message 24–26end of list 24incomplete data 24intercom active 24long distance 24message waiting 25name unavailable 25no calls 25no data sent 25paging 25private 25recharge battery 26unavailable 26message light 3message waiting 25mounting wedge 1MUTE key 3mute, using 21my area code 9, 14Nname unavailable 25new calls 35new calls light 3, 34no calls message 25Cidco980.book Page 42 Thursday, June 3, 1999 6:39 PM
Index43no data sent 40no data sent message 25no dial tone 39no name in call record 25Oout of range 23, 39PPAGE/FIND keyintercom 24keys overview 2locating lost handset 23not responding 39paging message 25passcode 9password 11pauses 11personalizing your phone 7picking up your phone 10PIN 9, 11PLAY key 37power failures 1pre-dialing 17private message 25problem areas 38programming your phone1+ dialing 15advanced functions 12area codes 14call light 12Call Waiting ID 13changing Caller ID 12digits to dial 14enabling Caller ID 12local area codes 14my area code 9, 14pickup 10pulse 10restoring defaults 13tone 10voice mail setup 10pulse 10QQuick Dialing keys 3Quick Dialing, storing numbers 19Rreading display messages 24recharge battery message 26recharging battery 6REDIAL key 3, 18redialing 18Repeat Dialing 36replacing battery 6REPLAY key 37restarting programming sequence 7restoring defaults 13REVIEW key 35reviewing call records 35ringer volume 22ringing 4, 39rotary dialing 10SSAVE MSG key 37saving call records 35screen problems 38setup 5–16SKIP key 37Spanish support 7speakerphone 22speed dial 21speed dialing 18switches 2, 4symbols 29TTALK key 3talk light 3temporary tone service 23timer 17, 23timing calls 23tone and pulse programming 10tone service 10tone, temporary 23TONE/PULSE switch 23troubleshooting 38–40Uunavailable message 26using memory dialing 21using voice mail 37using your phone 17–31Cidco980.book Page 43 Thursday, June 3, 1999 6:39 PM
Index44Vviewing directory records 30viewing new calls 35Visual Message Waiting Indicator Service 25Voice Mail 37voice mailkey 37light 37passcode 9password 11pauses 11setup 10telephone number 11turning on/off 11voice mailbox 25volume 22volume control 4Wwall-mount wedge 1Cidco980.book Page 44 Thursday, June 3, 1999 6:39 PM

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