Chamberlain Group The 1D8088-1 MyQ - Garage Door Controller User Manual My

Chamberlain Group Inc, The MyQ - Garage Door Controller My

User Manual

CONTENTSPreparation . . . . . . . . . . . . . . . .1-4Assembly  . . . . . . . . . . . . . . . . .5-8Installation  . . . . . . . . . . . . . . . 9-26Adjustments  . . . . . . . . . . . . . 27-29Battery Backup. . . . . . . . . . . . . .  30Operation  . . . . . . . . . . . . . . . 31-36Maintenance . . . . . . . . . . . . . 36-37Troubleshooting. . . . . . . . . . . . .  37Accessories. . . . . . . . . . . . . . . .  38Warranty. . . . . . . . . . . . . . . . . .  39Wi-Fi Belt Drive Garage Door Openerwith Battery BackupThe Chamberlain Group, Inc.845 Larch AvenueElmhurst, Illinois 60126-1196■  Please read this manual and the enclosed safety materials carefully!■  Fasten the manual near the garage door after installation.■   The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned.■  Periodic checks of the garage door opener are required to ensure safe operation.■   The model number label is located on the left side panel of your garage door opener.■   This garage door opener is compatible with MyQ® and Security✚ 2.0™ accessories. ■   DO NOT enable the Timer-to-Close or Wi-Fi® if you are installing the garage door opener on a one-piece door. The Timer-to-Close and Wi-Fi® are to be used ONLY with sectional doors.www.chamberlain.comModel Number:Serial Number:Date of Purchase: Models • LW9000WF• HD950WF• WD1000WFFOR RESIDENTIAL USE ONLY Write down the following information for future reference:..
1Safety Symbol and Signal Word ReviewThis garage door opener has been designed and tested to offer safe service provided it isinstalled,operated,maintained and tested in strictaccordance with the instructionsand warnings contained in thismanual.When you see these Safety Symbols and Signal Words on the following pages,they will alert you to thepossibility of serious injury or death ifyou do not comply with the warnings that accompany them.Thehazard may come from something mechanical or from electric shock. Read the warningscarefully.MechanicalElectricalWhen you see this Signal Word on the following pages,itwill alert you to the possibility ofdamage toyour garage door and/or the garage door opener if you do notcomply with the cautionarystatementsthataccompany it. Read them carefully.Check the DoorTo prevent possible SERIOUS INJURY or DEATH:lALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance.An unbalanced garage door may NOT reverse when required.lNEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or theirhardware, ALL of which are under EXTREME tension.lDisable ALL locks and remove ALL ropes connected to garage door BEFORE installation andoperating garage door opener to avoid entanglement.lDO NOT enable Wi-Fi if operating either one-piece or swinging doors.To be enabled ONLY on asectional door.To prevent damage to garage door and opener:lALWAYS disable locks BEFORE installing and operating the opener.lONLY operate garage door opener at120 V, 60 Hz to avoid malfunction and damage.Before you begin:1. Disable locksand remove anyropes connected to the garage door.2. Lift the door halfway up. Release the door. If balanced, it should stayin place, supported entirely by its springs.3. Raise and lower the door to check for binding or sticking. Ifyour doorbinds, sticks, or is out of balance, call a trained door systemstechnician.4. Check the seal on the bottom ofthe door. Any gap between the floorand the bottom ofthe door mustnot exceed 1/4 inch (6 mm).Otherwise, the safety reversal system may not work properly.5. The opener should be installed above the center ofthe door. Ifthereis a torsion spring or center bearing plate in the way ofthe headerbracket, it may be installed within 4feet (1.2 m) to the left or right ofthe door center. See page10.Torsion SpringExtensionSpringORPreparation
2Test the Wi-Fi®Signal Strength in your garageMake sure your mobile device isconnected to your home network.Stand where your garage dooropener will be installed. Checkthe Wi-Fi signal strength on your mobile device.Go towww.chamberlain.com/wifi to learn more.You’re all set!Install your new garage door opener. Wi-Fi signal is weak or no signal. You may want to:•  Buy a Wi-Fi extender•  Buy a Chamberlain Internet Gateway•  Go to www.chamberlain.com/wifi   to learn moreSignal Strength:====Additional Items You May Need:Survey your garage area to see if you will need any of the following items:l(2) 2X4 Pieces ofwood - Maybe used to fasten the header bracket to the structural supports.Also used to position the garage door opener during installation and for testing the safetyreversing sensors.lSupport bracket and fastening hardware - Must be used ifyou have a finished ceiling in yourgarage.lExtension brackets (MODEL 041A5281-1) or wood blocks- Depending upon garageconstruction, extension brackets or wood blocks may be needed to install the safety reversingsensor.lFastening hardware - Alternate floor mounting of the safety reversing sensor will requirehardware notprovided.lOutside quickrelease (MODEL 7702CB) - Required for a garage with NO access door.lDoor reinforcement- Required if you have a lightweight steel, aluminum, fiberglass or glass paneldoor.lRail extension kit- Required if your garage door is more than 7 feet (2.13 m) high.Tools Needed3/16 7/161/2 5/32 5/165/89/161/47/16Preparation
3Carton InventoryYour garage door opener is packaged in one carton which contains the motor unit and all partsillustrated below.Accessoriesvarydepending on the garage door opener model purchased.Dependingon your model, other accessories may be included with your garage door opener. Instructions for theseaccessories will be attached to the accessory and are not included in thismanual.Save the carton andpacking material until the installation and adjustment is complete. The images throughout this manualare for reference only and your product may look different.A. Header bracketB. PulleyC. Door bracketD. Curved door armE. Straight door arm(Packaged inside front rail section)F. TrolleyNOTE: Be sure to assemble the trolley before sliding onto rail.G. Emergency release rope and handleH. Rail (1 frontand 4 center sections)I. Hanging brackets (2)(Packaged inside the front rail section)J. Garage door opener (motor unit)K. Sprocket cover and screwsL. “U” bracketM. BeltN. Door control (Smart Control Panel®)O. Remote controlP. The Protector System®Safety reversing sensors with 2 conductor white and white/black wire attached: Sending Sensor(1), Receiving Sensor (1), and Safety Sensor Brackets (2)NOT SHOWNWhite and red/white wireOwner's manualHardwarePreparation
4HardwareClevis Pin 5/16"x1-1/2" Ring Fastener (3)Hex Bolt 5/16"-18x7/8" (4)Lock Washer 5/16"-18 (5)Nut  5/16"-18 (6) Self-Threading Screw 1/4"-14x5/8" (2)Clevis Pin 5/16"x1"Clevis Pin 5/16"x1-1/4"Carriage Bolt 1/4"-20x1/2" (2)Wing Nut 1/4"-20 (2)ASSEMBLY INSTALLATIONScrew 6ABx1" (2)    Drywall Anchors (2)Screw 6-32x1" (2) DOOR CONTROLInsulated Staples(Not Shown) Lag Screw 5/16"-9x1-5/8" (4)Hex Screw #8x3/8" (3)(packed with the sprocket cover)Bolt 1/4"-20x1-3/4"Lock Nut 1/4"-20BoltNut 3/8"Lock Washer 3/8"Master Link Spring Trolley NutThreaded ShaftwithPreparation
5AssemblySTEP 1 Assemble the rail and install the trolleyTo prevent INJURY from pinching, keep hands and fingers away from the joints while assembling therail.To avoid installation difficulties, do not run the garage door opener until instructed to do so.The front rail has a cut out “window” at the door end. The rail tab MUST be on top of the rail whenassembled.1. Remove the straight door arm and hanging bracket packaged inside the front rail and set asidefor Installation Step 5 and 9.NOTE: To prevent INJURY while unpacking the rail carefully removethe straight door arm stored within the rail section.2. Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones.Tabs along the side will lockinto place.3. Place the motor uniton packing material to protectthe cover,and rest the back end of the rail ontop.For convenience,put a support under the frontend ofthe rail.4. As a temporary stop, inserta screwdriver into the hole 10" (25 cm) fromthe frontend ofthe rail,as shown.5. Check to be sure there are 4 plasticwear padsinside the inner trolley.If they became looseduring shipping, check all packing material. Snap them back into position as shown.6. Slide the trolley assemblyalong the rail from the backend to the screwdriver.7. Slide the rail onto the “U” bracket,until itreaches all the stops on the top and sides ofthe “U”bracket.To garagedoor opener(TO MOTOR UNIT)Front RailSection(TO DOOR)“U” BracketOuter TrolleyInner TrolleyWear PadsSLIDE TO STOPSON TOP AND SIDES OF “U” BRACKETRailTabTrolleyWindowCut-OutIdlerPulleyHole
6AssemblySTEP 2 Fasten the rail to the motor unitTo avoid SERIOUS damage to garage door opener,use ONLY those bolts/fastenersmounted in thetop ofthe opener.1. Insert a 1/4"-20x1-3/4" boltinto the cover protection bolt hole on the backend of the rail asshown.Tighten securely with a 1/4"-20 lock nut. DO NOT overtighten.2. Remove the bolts from the top ofthe motor unit.3. Use the carton to supportthe front end of the rail.4. Place the “U” bracket, flat side down onto the motor unitand align the bracket holes with the boltholes.5. Fasten the “U” bracket with the previously removed bolts;DO NOT use anypower tools.The useofpower tools maypermanently damage the garage door opener.“U” BracketCover Protection Bolt Hole  Bolt 1/4"-20x1-3/4"Lock Nut 1/4"-20Bolts (Mounted in the garage door opener)HARDWAREBolt 1/4"-20x1-3/4"Lock Nut 1/4"-20STEP 3 Install the idler pulley1. Lay the beltbeside the rail, as shown.Grasp the end with the hooked trolley connector and passapproximately 12" (30 cm) of beltthrough the window. Keep the ribbed side toward the rail, andallow it to hang until AssemblyStep 4.2. Remove the tape from the idler pulley.The inside center should be pre-greased. Ifdry,regreaseto ensure proper operation.3. Place the idler pulley into the window as shown.4. Insert the idler bolt from the top through the rail and pulley. Tighten with a 3/8" lockwasher andnut underneath the rail until the lock washer is compressed.5. Rotate the pulley to be sure it spins freely.6. Locate the rail tab. The rail tab isbetween the idler boltand the trolley in the front rail section.Usea flathead screwdriver and liftthe rail tab until the tab is vertical (90º).RailTrolley Connector BoltLock Washer 3/8"Nut 3/8"Rail TabCORRECT INCORRECTIdler PulleyGrease Inside PulleyHARDWAREBolt Nut 3/8"Lock Washer 3/8"Rail Tab
7AssemblySTEP 4 Install the belt1. Pull the beltaround the idler pulley and toward the trolley.The ribbed side must contact thepulley.2. Hook the trolley connector into the retaining slot on the trolley asshown (Figure 1).3. With the trolley againstthe screwdriver,dispense the remainder ofthe belt along the raillengthtoward the motor unit and around the sprocket (Figure 2). The sprocket teeth must engagethe belt.4. Check to make sure the belt is not twisted. Connectthe trolley threaded shaftwith the master link(Figure 3).lPush pins of master link bar through holes in end of belt and trolley threaded shaft.lPush master link cap over pins and pastpin notches.lSlide the closed end of the clip-on spring over one of the pins.Push the open end of theclip-on spring onto the other pin.5. Remove the spring trolley nutfrom the threaded shaft.6. Insert the trolley threaded shaft through the hole in the trolley.HARDWAREMaster LinkThreaded Shaft with Spring Trolley NutSprocketFigure 3Front Rail Section(TO DOOR)IdlerPulleyThreaded ShaftMaster LinkFigure 2Trolley ConnectorFigure 1Retaining Slot
8AssemblySTEP 5 Tighten the belt1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against thetrolley.Do notuse any tools.Remove the screwdriver.2. Insert a flathead screwdriver tip into one ofthe nut ring slots and brace it firmlyagainstthe trolley.3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench about aquarter turn until the spring releases and snaps the nut ring againstthe trolley.Thissets thespring to optimum belt tension.Nut RingBEFORE1"(2.5 cm)Nut RingAFTER1-1/4"(3.18 cm) Nut Ring SlotSpring Trolley STEP 6 Install the sprocket coverTo avoid possible SERIOUS INJURY to finger from moving garage door opener:lALWAYS keep hand clear ofsprocket while operating opener.lSecurely attach sprocket cover BEFORE operating.1. Position the sprocket cover over the sprocket asshown and fasten to the mounting plate with8x3/8" hex screws provided.You have now finished assembling your garage door opener. Please read the following warningsbefore proceeding to the installation section.Hex Screw #8x3/8"(Packed with the sprocket cover)HARDWAREHex Screw #8x3/8"Sprocket Cover
9InstallationIMPORTANT INSTALLATION INSTRUCTIONSTo reduce the risk of SEVERE INJURY or DEATH:1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.2. Install garage door opener ONLY on properly balanced and lubricated garage door.Animproperly balanced door mayNOTreverse when required and could resultin SEVEREINJURY or DEATH.3. ALL repairsto cables, spring assemblies and other hardware MUST be made by a trained doorsystems technician BEFORE installing opener.4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing openerto avoid entanglement.5. Install garage door opener 7 feet (2.13 m) or more above floor.6. Mount the emergency release within reach,but atleast 6 feet (1.83 m) above the floor andavoiding contact with vehicles to avoid accidental release.7. NEVER connectgarage door opener to power source until instructed to do so.8. NEVER wear watches, rings or loose clothing while installing or servicing opener.They could becaught in garage door or opener mechanisms.9. Install wall-mounted garage door control:lwithin sight ofthe garage door.lout of reach of children at minimum height of 5 feet (1.5m).laway from ALL moving parts of the door.10. Place entrapment warning label on wall next to garage door control.11. Place manual release/safety reverse test label in plain view on inside of garage door.12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor.13. To avoid SERIOUS PERSONAL INJURY or DEATHfromelectrocution, disconnect ALL electricand battery power BEFORE performing ANY service or maintenance.14. DO NOTenable the Timer-to-Close or Wi-Fi functionality ifoperating either one-piece orswinging garage doors. To be enabled ONLY when operating a sectional door.
10InstallationSTEP 1 Determine the header bracket locationTo prevent possible SERIOUS INJURY or DEATH:lHeader bracket MUSTbe RIGIDLY fastened to structural support on header wall or ceiling,otherwise garage door might NOT reverse when required. DO NOT install header bracket overdrywall.lConcrete anchors MUST be used ifmounting header bracketor 2x4 into masonry.lNEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or theirhardware, ALL of which are under EXTREME tension.lALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance.An unbalanced garage door mightNOT reverse when required.Installation procedures vary according to garage door types. Follow the instructions which apply to yourdoor.1. Close the door and markthe inside vertical centerline of the garage door.2. Extend the line onto the header wall above the door.You can fasten the header bracketwithin 4feet(1.22 m) ofthe leftor rightof the door center only if a torsion spring or center bearing plate isin the way;or you can attach it to the ceiling (see page 11) when clearance is minimal. (It may bemounted on the wall upside down ifnecessary,to gain approximately1/2" (1 cm).If you need toinstall the header bracketon a 2x4 (on wall or ceiling),use lag screws(not provided) to securelyfasten the 2x4 to structural supportsas shown here and on page 11.3. Open your door to the highestpointof travel as shown.Draw an intersecting horizontal line onthe header wall 2" (5 cm) above the high point:l2" (5 cm) above the high point for sectional door and one-piece door with track.l8" (20 cm) above the high point for one-piece door without track.This height will provide travel clearance for the top edge ofthe door. NOTE: If the total number of inchesexceeds the height available in your garage, use the maximum height possible, or refer to page 11 forceiling installation.Header Wall Vertical Centerline of Garage Door 2x4 Structural SupportsLevel (Optional)Unfinished Ceiling2x4OPTIONAL CEILING MOUNT FOR HEADER BRACKET Sectional door with curved trackHeader WallTrack2" (5 cm)Highest Point of Travel DoorOne-piece door with horizontal trackHeader WallTrack2" (5 cm)Highest Point ofTravel DoorOne-piece door without track:jamb hardware  Header Wall8" (20 cm)HighestPoint ofTravel  DoorJamb HardwareOne-piece door without track:pivot hardwareHeader Wall8" (20 cm)HighestPoint ofTravel  DoorPivot
11InstallationSTEP 2 Install the header bracketYou can attach the header bracket either to the wall above the garage door,or to the ceiling.Follow theinstructionswhich will work best for your particular requirements. Do not install the header bracket overdrywall. If installing into masonry, use concrete anchors (not provided).HARDWARELag Screw 5/16"-9x1-5/8"OPTION A WALL INSTALLATION1. Center the bracketon the vertical centerline with the bottom edge of the bracket on the horizontalline asshown (with the arrow pointing toward the ceiling).2. Mark the vertical set ofbracketholes. Drill 3/16" pilot holes and fasten the bracket securely to astructural supportwith the hardware provided.UPWall MountOptional Mounting Holes Vertical Centerline of Garage Door(Header Wall)Header Bracket2x4 Structural SupportDoor Spring(Garage Door)Highest Point of Garage Door Travel HorizontalLine Lag Screw5/16"-9x1-5/8"OPTION B CEILING INSTALLATION1. Extend the vertical centerline onto the ceiling as shown.2. Center the bracketon the vertical mark,no more than 6" (15cm) from the wall. Make sure thearrow is pointing awayfrom the wall.The bracket can be mounted flush againstthe ceiling whenclearance is minimal.3. Mark the side holes.Drill 3/16" pilot holes and fasten bracket securely to a structural supportwiththe hardware provided.UP(Header Wall)Ceiling Mounting Holes (Finished Ceiling)Vertical Centerline of Garage DoorHeader Bracket6" (15 cm) MaximumDoor Spring(Garage Door)Lag Screw5/16"-9x1-5/8"
12InstallationSTEP 3 Attach the rail to the header bracket1. Position the opener on the garage floor below the header bracket. Use packing material as aprotective base.NOTE: If the door spring is in the way, you will need help. Have someone hold the openersecurely on a temporary support to allow the rail to clear the spring.2. Position the rail bracket against the header bracket.3. Align the bracket holes and join with a clevis pin asshown.4. Insert a ring fastener to secure.HARDWAREClevis Pin 5/16"x1-1/2"  Ring Fastener Clevis Pin 5/16"x1-1/2" Ring Fastener STEP 4 Position the garage door openerTo prevent damage to garage door,restgarage door opener rail on 2x4 placed on top section of door.1. Remove the packing material and lift the garage door opener onto a ladder.2. Fully open the door and place a 2x4 (laid flat) under the rail. For one-piece doors without tracks,lay the 2x4 on it's side.NOTE: A 2x4 is ideal for setting the distance between the rail and the door. If the ladder is not tallenough you will need help at this point.If the door hits the trolley when it is raised, pull the trolley releasearm down to disconnectthe inner and outer trolley. Slide the outer trolley toward the garage dooropener. The trolley can remain disconnected until instructed.One-piece door without tracks All other door typesConnected      Disconnected
13InstallationSTEP 5 Hang the garage door openerTo avoid possible SERIOUS INJURY from a falling garage door opener,fasten it SECURELY tostructural supports ofthe garage. Concrete anchors MUSTbe used if installing ANY brackets intomasonry.Hanging the garage door opener will varydepending on your garage.Beloware three exampleinstallations. Your installation maybe different.For ALL installations the garage door opener MUST beconnected to structural supports. The instructions illustrate one of the examples below.Finished CeilingUnfinished CeilingHARDWAREHex Bolt 5/16"- 18x7/8"Nut 5/16"-18  Lock Washer 5/16"-18Lag Screw 5/16"-9x1-5/8" 1. On finished ceilings, use the lag screwsto attach a support bracket (not provided) to the structuralsupports before installing the garage door opener.2. Make sure the garage door opener isaligned with the header bracket.Measure the distancefrom each side of the garage door opener to the support bracket.3. Cutboth pieces of the hanging bracket to required lengths.4. Attach the end ofeach hanging bracket to the supportbracketwith appropriate hardware (notprovided).5. Attach the garage door opener to the hanging brackets with the hex bolts,lockwashers, andnuts.6. Remove the 2x4 and manuallyclose the door.If the door hits the rail,raise the header bracket.Finished Ceiling (not provided)(not provided)Lag Screw 5/16"- 9x1-5/8"Lag Screw 5/16"- 9x1-5/8"123(not provided)Hex Bolt 5/16"- 18x7/8"Nut 5/16"-18  Lock Washer 5/16"-18456
14InstallationSTEP 6 Install the light bulbsTo prevent possible OVERHEATING of the end panel or light socket:lUse ONLY A19 incandescent(100W maximum) or compact fluorescent (26W maximum) lightbulbs.lDO NOT use incandescent bulbs larger than 100W.lDO NOT use compact fluorescent light bulbs larger than 26W (100W) equivalent.lDO NOT use halogen bulbs.lDO NOT use short neck or specialty light bulbs.1. Pull on the top sides of the lightlensand rotate the light lens down.2. Insert an A19 incandescent (100W maximum) or compact fluorescent (26W, 100W equivalent)lightbulb into the light socket.3. Rotate the lensup to close.NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the end panel orlight socket. Do not use LED bulbs as they may reduce the range or performance of your remote controls.ororSTEP 7 Attach the emergency release rope and handleTo prevent possible SERIOUS INJURY or DEATH from a falling garage door:lIf possible,use emergency release handle to disengage trolley ONLY when garage door isCLOSED. Weak or broken springs or unbalanced door could result in an open door fallingrapidlyand/or unexpectedly.lNEVER use emergency release handle unless garage doorway is clear of persons andobstructions.lNEVER use handle to pull door open or closed. Ifrope knotbecomesuntied, you could fall.1. Insert one end ofthe emergency release rope through the handle. Make sure that “NOTICE” isrightside up. Tie a knot at least1 inch (2.5 cm) from the end of the emergency release rope.2. Insert the other end ofthe emergency release rope through the hole in the trolley release arm.Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoidingcontact with vehicles to preventaccidental release and secure with a knot.NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter toprevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles toavoid entanglement.
15InstallationSTEP 8 Install the door bracketFiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFOREinstallation of door bracket. Contact the garage door manufacturer or installing dealer for openerreinforcement instructions or reinforcementkit.Failure to reinforce the top section asrequiredaccording to the door manufacturer mayvoid the door warranty.A horizontal and vertical reinforcement isneeded forlightweight garage doors (fiberglass, aluminum, steel,doors with glass panel, etc.) (not provided). A horizontalreinforcement brace should be long enough to besecured to two or three vertical supports. A verticalreinforcement brace should cover the heightof the toppanel. Contact the garage door manufacturer or installingdealer for opener reinforcement instructions orreinforcement kit.NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm.In thiscase you will not need the door bracket; proceed to the next step.Self-Threading Screw1/4"-14x5/8" HARDWAREOPTION A SECTIONAL DOORS1. Center the door bracket on the previouslymarked vertical centerline used for the header bracketinstallation. Note correct UP placement, as stamped inside the bracket.2. Position the top edge ofthe bracket 2"-4" (5-10 cm) below the top edge of the door, ORdirectlybelow any structural support acrossthe top of the door.3. Mark, drill holes and install as follows, depending on your door’s construction:Metal or light weight doors using a vertical angle iron brace between the door panel support andthe door bracket:lDrill 3/16" fastening holes.Secure the door bracket using the two 1/4"-14x5/8" selfthreadingscrews. (Figure 1)lAlternately, use two 5/16"-18x2" bolts, lock washers and nuts (not provided). (Figure 2)Metal, insulated or light weight factory reinforced doors:lDrill 3/16" fastening holes. Secure the door bracket using the self-threading screws.(Figure 3)Wood Doors:lUse top and bottom or side to side door bracket holes.Drill 5/16" holes through the door andsecure bracket with 5/16"-18x2" carriage bolts, lock washers and nuts (not provided). (Figure 4)NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.FIGURE 1FIGURE 3 FIGURE 4FIGURE 2Vertical ReinforcementVertical Centerline of Garage Door UPDoor BracketVertical ReinforcementVertical Centerline of Garage DoorHardware(not provided)Door BracketUPVertical Centerlineof Garage Door UPVertical Centerline of Garage Door Hardware(not provided)UPInside Edge of Door orReinforcement Board Self-Threading Screw1/4"-14x5/8"Self-Threading Screw1/4"-14x5/8"
16InstallationSTEP 8 Install the door bracket (continued)OPTION B ONE-PIECE DOORS1. Center the door bracket on the top of the door,in line with the header bracketas shown.2. Mark either the left and right, or the top and bottom holes.Metal Doors:lDrill 3/16" pilot holes and fasten the bracket with the self-threading screwsprovided.Wood Doors:lDrill 5/16" holes and use 5/16"-18x2" carriage bolts, lock washers and nuts (not provided) or5/16"x1-1/2" lag screws (notprovided) depending on your installation needs.NOTE: The door bracket may be installed on the top edge of the door if required for your installation.(Refer to the dotted line optional placement drawing.)For a door with no exposed framing, or for the optional installation, use lag screws 5/16"x1-1/2" (not provided) to fasten the door bracket. Vertical Centerline of Garage Door Optional Placement of Door Bracket Door BracketHeader BracketHeader Wall2x4 Support (Finished Ceiling)DoorBracket Top of Door (Inside Garage)Top Edge of DoorOptional PlacementOptionalPlacement Top Edgeof Door Top of Door(Inside Garage) DoorBracket Hardware(not provided)Hardware(not provided)Metal Door Wood DoorSelf-Threading Screw 1/4"-14x5/8"
17InstallationSTEP 9 Connect the door arm to the trolleyInstallation will vary according to the garage door type. Followthe instructions which applyto your door.OPTION A SECTIONAL DOORSIMPORTANT: The groove on the straight door arm MUST face awayfrom the curved door arm.1. Close the door.Disconnectthe trolleyby pulling the emergencyrelease handle.2. Attach the straightdoor arm to the outer trolley using the clevis pin. Secure with the ring fastener.3. Attach the curved door arm to the door bracket using the clevis pin. Secure with the ring fastener.4. Bring arm sections together.Find two pairs ofholes that line up and join sections.Selectholes asfar apart aspossible to increase door arm rigidityand attach using the bolts, nuts,and lockwashers.5. Pull the emergencyrelease handle toward the garage door opener until the trolley release armis horizontal. The trolley will re-engage automatically when the garage door opener is activated.NOTE: If the holes in the curved door arm and the straight door arm do not align, reverse the straightdoor arm, select two holes (as far apart as possible) and attach using bolts , nuts, and lock washers . If thestraight door arm is hanging down too far, you may cut 6 inches (15 cm) from the solid end.HARDWAREHex Bolt 5/16"-18x7/8" Nut 5/16"-18  Lock Washer 5/16" -18Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4" Ring Fastener  Straight Door Arm Curved DoorArm(Groove facing   out)CORRECTStraight Door Arm Curved Door ArmINCORRECTLock Washer5/16" -18Nut 5/16"-18  Hex Bolt 5/16"-18x7/8" Clevis Pin 5/16"x1-1/4" Ring Fastener   Clevis Pin 5/16"x1"
18InstallationSTEP 9 Connect the door arm to the trolley (continued)OPTION B ONE-PIECE DOORSIMPORTANT: The groove on the straight door arm MUST face awayfrom the curved door arm.1. Close the door.Disconnectthe trolleyby pulling the emergencyrelease handle.2. Fasten the straight door arm and the curved door arm together to the longest possible length(with a 2 or 3 hole overlap) using the bolts, nuts,and lock washers.3. Attach the straightdoor arm to the door bracketusing the clevispin.Secure with the ring fastener.4. Attach the curved door arm to the trolley using the clevis pin. Secure with the ring fastener.5. Pull the emergencyrelease handle toward the garage door opener until the trolley release armis horizontal.HARDWAREHex Bolt 5/16"-18x7/8" Nut 5/16"-18  Lock Washer 5/16" -18Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4" Ring Fastener  One-Piece Door without TrackOne-Piece Door with TrackStraight Door ArmCurved DoorArm(Groove facing out)CORRECT INCORRECTStraight Door ArmCurved Door ArmRing Fastener   Ring Fastener  Nut 5/16"-18  Nut 5/16"-18  Ring Fastener  Ring Fastener  Lock Washer 5/16" -18Lock Washer 5/16" -18Clevis Pin 5/16"x1-1/4" Clevis Pin 5/16"x1-1/4" Hex Bolt 5/16"-18x7/8" Hex Bolt 5/16"-18x7/8" Clevis Pin 5/16"x1" Clevis Pin 5/16"x1"
19InstallationSTEP 10 Install the door controlTo prevent possible SERIOUS INJURY or DEATH from electrocution:lBe sure power isNOT connected BEFORE installing door control.lConnectONLY to 12 VOLT low voltage wires.To prevent possible SERIOUS INJURY or DEATH from a closing garage door:lInstall door control within sight of garage door, out of reach of children at a minimum height of 5feet (1.5 m), and away from ALL moving parts of door.lNEVER permitchildren to operate or playwith door control push buttons or remote controltransmitters.lActivate door ONLY when it can be seen clearly,is properly adjusted, and there are noobstructions to door travel.lALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross pathof closing garage door.INTRODUCTIONCompatible with MyQ®enabled accessories, see page 38. Your garage door opener is compatible withup to 2 MyQ®door controls. NOTE: Older Chamberlain door controls and third party products are notcompatible.Install the door control within sight of the door at a minimum height of5 feet (1.5 m) where small childrencannot reach, and away from the moving parts of the door. For gang box installations it is not necessaryto drill holesor install the drywall anchors.Use the existing holes in the gang box.NOTE: Your product may look different than the illustrations.HARDWAREScrew6ABx1" (2)Drywall Anchors (2) Screw6-32x1" (2)1. Strip 7/16 inch (11 mm) of insulation from one end ofthe wire and separate the wires.2. Connectone wire to each ofthe two screws on the backof the door control.The wires can beconnected to either screw.If your garage is pre-wired for the door control choose any two wires toconnect, note which wires are used so the correct wires are connected to the garage dooropener in a later step.3. Mark the location ofthe bottom mounting hole and drill a 5/32 inch (4 mm) hole.4. Install the bottom screw,allowing 1/8 inch (3 mm) to protrude from the wall.5. Position the bottom hole of the door control over the screw and slide down into place.6. Liftthe push bar up and markthe top hole.7. Remove the door control from the wall and drill a 5/32 inch (4 mm) hole for the top screw.8. Position the bottom hole of the door control over the screw and slide down into place.Attach thetop screw.7/16" (11 mm)  Wall1  2  3 DRYWALL GANG BOX6ABx1"6-32x1"Drywall Anchor4-5  6 6-32x1"GANG BOX8  DRYWALL6ABx1"Drywall Anchor7
20InstallationSTEP 11 Wire the door control to the garage door openerHARDWAREInsulated Staple(Not Shown)1. Run the white and red/white wire from the door control to the garage door opener. Attach thewire to the wall and ceiling with the staple (notapplicable for gang box or pre-wired installations).Do notpierce the wire with the staple as thismay cause a short or an open circuit.2. Strip 7/16 inch (11 mm) of insulation from the end ofthe wire near the garage door opener.3. Connectthe wire to the red and white terminals on the garage door opener.If your garage is pre-wired make sure you use the same wires that are connected to the door control. To insert orrelease wires from the terminal, push in the tab with screwdriver tip.REDWHITEWHITEGREY7/16" (11 mm) 23 1 StapleSTEP 12 Attach the warning labels1. Attach the entrapment warning label on the wall near the door control with tacks or staples.2. Attach the manual release/safetyreverse testlabel in a visible location on the inside of thegarage door.
21InstallationSTEP 13 Install the Protector System®Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversingsensor.To prevent SERIOUS INJURY or DEATHfrom closing garage door:lCorrectly connect and align the safety reversing sensor. This required safety device MUST NOTbe disabled.lInstall the safetyreversing sensor so beam is NO HIGHERthan 6" (15 cm) above garage floor.IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORSThe safety reversing sensors must be connected and aligned correctly before the garage dooropener will move in the down direction.The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with agreen LED). Ifan obstruction breaks the light beam while the door is closing, the door will stop andreverse to the full open position, and the garage door opener lightswill flash 10 times.NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fullyclosed. The sleep mode shuts the garage door opener down until activated. The sleep mode issequenced with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn offand whenever the garage door opener lights turn on the sensor LEDswill light. The garage door openerwill not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.When installing the safety reversing sensors check the following:lSensorsare installed inside the garage, one on either side ofthe door.lSensorsare facing each other with the lenses aligned and the receiving sensor lens does notreceive direct sunlight.lSensorsare no more than 6 inches (15 cm) above the floor and the lightbeam is unobstructed.Safety Reversing Sensor 6" (15 cm) max. above floorInvisible Light Beam Protection Area Facing the door from inside the garageHARDWARECarriage Bolt1/4"-20x1/2"  Wing Nut1/4"-20 The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensorsshouldbe no more than 6 inches (15 cm) above the floor. If the door track will not support the sensor bracket awall installation is recommended. Choose one of the following installations.OPTION A DOOR TRACK INSTALLATION1. Slide the curved armsof the sensor bracket around the edge of the door track. Snap into placeso that the sensor bracket is flush against the track.2. Slide the carriage bolt into the slot on each sensor.3. Insert the boltthrough the hole in the sensor bracket and attach with the wing nut.The lensesonboth sensors should pointtoward each other.Make sure the lens isnotobstructed bythe sensorbracket.No morethan 6 inches(15 cm) Carriage Bolt1/4"-20x1/2" Wing Nut1/4"-20 123
22InstallationSTEP 13 Install the Protector System®(continued)OPTION B WALL INSTALLATIONIf additional clearance isneeded an extension bracket (not provided) or wood blocks can be used. Makesure each bracket has the same amountof clearance so they will align correctly.1. Position the sensor bracket against the wall with the curved armsfacing the door. Make surethere is enough clearance for the beamto be unobstructed. Mark holes.2. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor bracketsto the wall usinglag screws (not provided).3. Slide the carriage bolt into the slot on each sensor.4. Insert the boltthrough the hole in the sensor bracket and attach with the wing nut.The lensesonboth sensors should pointtoward each other.Make sure the lens isnotobstructed bythe sensorbracket.(Not provided)No more than 6 inches (15 cm)12InsideGarageWall(Not provided)LensCarriage Bolt1/4"-20x1/2" Wing Nut1/4"-20 34OPTION C FLOOR INSTALLATIONUse an extension bracket (notprovided) or wood block to raise the sensor bracket if needed.1. Carefully measure the position of both sensor bracketsso they will be the same distance from thewall and unobstructed.2. Attach the sensor bracketsto the floor using concrete anchors (not provided).3. Slide the carriage bolt into the slot on each sensor.4. Insert the boltthrough the hole in the sensor bracket and attach with the wing nut.The lensesonboth sensors should pointtoward each other.Make sure the lens isnotobstructed bythe sensorbracket.InsideGarageWall(Not provided)1 2Carriage Bolt1/4"-20x1/2" Wing Nut1/4"-20 34
23InstallationSTEP 14 Wire the Safety Reversing SensorsIf your garage already has wires installed for the safety reversing sensors, proceed to page 24.HARDWAREInsulated Staple(Not Shown)OPTION A INSTALLATION WITHOUT PRE-WIRING1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceilingwith the staples.2. Strip 7/16 inch (11 mm) of insulation from each set ofwires. Separate the wires. Twist the whitewires together. Twist the white/black wires together.3. Insert the white wires into the white terminal on the garage door opener. Insert the white/blackwires into the grey terminal on the garage door opener. To insertor remove the wires from theterminal, push in the tab with a screwdriver tip.Staple7/16" (11 mm) WHITEWHITEGREYRED123
24InstallationSTEP 14 Wire the Safety Reversing Sensors (continued)OPTION B PRE-WIRED INSTALLATION1. Cutthe end of the safetyreversing sensor wire, making sure there is enough wire to reach thepre-installed wires from the wall.2. Separate the safetyreversing sensor wires and strip 7/16 inch (11 mm) of insulation from eachend.Choose two ofthe pre-installed wires and strip 7/16 inch (11 mm) of insulation from eachend.Make sure thatyou choose the same color pre-installed wires for each sensor.3. Connectthe pre-installed wires to the sensor wireswith wire nutsmaking sure the colorscorrespond for each sensor. For example, the white wire would connectto the yellow wire andthe white/black wire would connect to the purple wire.4. At the garage door opener, strip 7/16 inch (11 mm) ofinsulation from each end of the wirespreviously chosen for the safetyreversing sensors. Twistthe like-colored wires together.5. Insert the wires connected to the white safety sensor wires to the white terminal on the garagedoor opener. Insertthe wires that are connected to the white/blacksafetysensor wires to the greyterminal on the garage door opener.Safety reversing sensor wiresPre-installed wires WhiteWhite/BlackYellow (for example)Purple (for example) Not ProvidedPre-installed wires Safety reversing sensor wires7/16" (11 mm) YellowPurple1347/16" (11 mm)2WHITEWHITEREDGREYPurple(for example)Yellow(for example)To insert or remove the wires from the terminal, push in the tab with a screwdriver tip.  5
25InstallationSTEP 15 Connect powerTo preventpossible SERIOUS INJURY or DEATHfrom electrocution or fire:lBe sure power is NOT connected to the opener, and disconnectpower to circuitBEFOREremoving cover to establish permanent wiring connection.lGarage door installation and wiring MUST be in compliance with ALL local electrical andbuilding codes.lNEVER use an extension cord,2-wire adapter,or change plug in ANY way to make itfit outlet. Besure the opener isgrounded.To avoid installation difficulties, do not run the opener at this time.To reduce the risk ofelectric shock, your garage door opener has a grounding type plug with a thirdgrounding pin. This plug will only fit into a grounding type outlet. Ifthe plug doesn’tfit into the outletyouhave, contact a qualified electrician to install the proper outlet.THERE ARE TWO OPTIONS FOR CONNECTING POWER:OPTION A TYPICAL WIRING1. Plug in the garage door opener into a grounded outlet.2. DO NOT run garage door opener atthis time.OPTION B PERMANENT WIRINGIf permanent wiring is required by your local code, refer to the following procedure. To make apermanent connection through the 7/8 inch hole in the top of the motor unit (according to localcode):1. Remove the motor unit cover screwsand setthe cover aside.2. Remove the attached 3-prong cord.3. Connectthe black(line) wire to the screw on the brassterminal; the white (neutral) wire to thescrew on the silver terminal;and the ground wire to the green ground screw.The opener mustbe grounded.4. Reinstall the cover.Ground TabGreen Ground ScrewGround WireWhite WireBlack WireBlack Wire
26InstallationSTEP 16 Aligning the safety reversing sensorsThe door will not close if the sensors have not been installed and aligned correctly.When the light beam isobstructed or misaligned while the door is closing, the door will reverse and thegarage door opener lights will flash ten times. If the door is already open, it will not close.1. Check to make sure the LEDsin both sensors are glowing steadily.The LEDsin both sensorswillglowsteadilyif they are aligned and wired correctly.The sensorscan be aligned by loosening the wing nuts, aligning the sensors, and tightening the wingnuts.Green LEDAmber LEDIf the receiving sensor is in direct sunlight, switch it with sending sensor so it is on the opposite side of the door. (invisible light beam)SENDING SENSOR RECEIVING SENSORIF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:1. Make sure there is power to the garage door opener.2. Make sure the sensor wire isnotshorted/broken.3. Make sure the sensor has been wired correctly: white wiresto white terminal and white/blackwires to grey terminal.REDWHITEWHITEGREY321IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:1. Make sure the sensor wire isnotshorted/broken.2. Make sure the sensors are aligned.12STEP 17 Ensure the door control is wired correctlyIf the door control has been installed and wired correctly,a message will display on the SmartControlPanel screen.
27AdjustmentsIntroductionWithout a properly installed safety reversal system, persons (particularly small children) could beSERIOUSLY INJURED or KILLED by a closing garage door.lIncorrect adjustmentof garage door travel limitswill interfere with proper operation ofsafetyreversal system.lAfter ANY adjustmentsare made,the safety reversal system MUST be tested. Door MUST reverseon contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.To prevent damage to vehicles, be sure fullyopen door provides adequate clearance.Your garage door opener is designed with electronic controls to make setup and adjustmentseasy.Theadjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position.The electronic controls sense the amount offorce required to open and close the door.The force isadjusted automatically when you program the travel.NOTE: If anything interferes with the door’s upward travel it will stop. If anything interferes with the door’sdownward travel, it will reverse.UP (Open) DOWN (Close)One-Piece Doors OnlyWhen setting the UP travel for a one-piece door ensure that the door does not slant backwards whenfully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking whenthe door isopening or closing.CORRECTINCORRECTProgramming ButtonsThe programming buttons are located on the left side panel of the garage door opener and are used toprogram the travel.While programming, the UP and DOWN buttons can be used to move the door asneeded.UP ButtonAdjustment Button DOWN ButtonPROGRAMMING BUTTONSTo watch a short instructional video on how to program the travel on yournew garage door opener use your smartphone to read the QRCode:
28AdjustmentsSTEP 1 Program the TravelWithout a properly installed safety reversal system, persons (particularly small children) could beSERIOUSLY INJURED or KILLED by a closing garage door.lIncorrect adjustmentof garage door travel limitswill interfere with proper operation ofsafetyreversal system.lAfter ANY adjustmentsare made,the safety reversal system MUST be tested. Door MUST reverseon contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.While programming, the UP and DOWN buttons can be used to move the door as needed.1. Press and hold the AdjustmentButton until the UP Button begins to flash and/or a beep is heard.2. Press and hold the UP Button until the door is in the desired UP position.3. Once the door is in the desired UP position press and release the AdjustmentButton. Thegarage door opener lights will flash twice and the DOWN Button will begin to flash.IMPORTANTNOTE: For one-piece door installations refer to page 27.4. Press and hold the DOWNbutton until the door is in the desired DOWN position.5. Once the door is in the desired DOWN position press and release the AdjustmentButton. Thegarage door opener lights will flash twice and the UP Button will begin to flash.6. Press and release the UP Button. When the door travels to the programmed UP position, theDOWN Button will begin to flash.7. Press and release the DOWN Button. The door will travel to the programmed DOWN position.Programming is complete.* Ifthe garage door opener lightsare flashing 5 times during the steps for Program the Travel,theprogramming has timed out.If the garage door opener lightsare flashing 10 times during the steps forProgram the Travel,the safety reversing sensors are misaligned or obstructed (refer to page 26). Whenthe sensors are aligned and unobstructed, cycle the door through a complete up and down cycle usingthe remote control or the UP and DOWNbuttons. Programming is complete.If you are unable to operatethe door up and down, repeatthe stepsfor Programming the Travel.UP ButtonAdjustment Button DOWN ButtonPROGRAMMING BUTTONS1 2 34 56 7
29AdjustmentsSTEP 2 Test the Safety Reversal SystemWithout a properly installed safety reversal system, persons (particularly small children) could beSERIOUSLY INJURED or KILLED by a closing garage door.lSafety reversal system MUST be tested every month.lAfter ANY adjustmentsare made,the safety reversal system MUST be tested. Door MUST reverseon contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor.1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the floor,centered under the garage door.2. Operate the door in the down direction. The door MUST reverse on striking the obstruction.If the door stops and does not reverse on the obstruction,the down travel needsto be increased (refer toAdjustmentStep 1). Repeatthe test. When the door reverses on the 1-1/2" (3.8 cm) board (or 2x4 laidflat), remove the obstruction and run the opener through 3 or 4 complete travel cycles to test adjustment.If the garage door opener continues to fail the safety reversal test,call a trained door systemstechnician.1 2STEP 3 Test the Protector System®Without a properly installed safety reversing sensor, persons (particularly small children) could beSERIOUSLY INJURED or KILLED by a closing garage door.1. Open the door. Place the garage door opener carton in the path of the door.2. Press the remote control push button to close the door.The door will not move more than an inch(2.5 cm),and the garage door opener lights will flash 10 times.The garage door opener will not close from a remote control ifthe LED in either safetyreversing sensoris off (alerting you to the fact that the sensor ismisaligned or obstructed). Ifthe garage door openercloses the door when the safety reversing sensor is obstructed (and the sensors are no more than 6inches [15 cm] above the floor), call for a trained door systemstechnician.12
30Battery BackupSTEP 1 Install the BatteryTo reduce the risk ofFIRE or INJURY to persons:lDisconnect ALL electric and battery power BEFORE performing ANY service or maintenance.lUse ONLY Chamberlain part # 41A6357-1 for replacementbattery.lDO NOT dispose of battery in fire. Battery may explode. Check with local codes for disposalinstructions.ALWAYS wear protective gloves and eye protection when changing the battery or working around thebattery compartment.1. Unplug the garage door opener.2. Open the light lens on the right side panel of the garage door opener. Use a Phillipsheadscrewdriver to remove the battery cover on the garage door opener.3. Partiallyinsert the battery into the battery compartmentwith the terminals facing out.4. Connectred (+) and black(-) wires from the garage door opener to the corresponding terminalson the battery.5. Replace the battery cover.6. Plug in the garage door opener.7. Waitfor the green Battery StatusLEDto start flashing before proceeding to testthe battery.NOTE: The Battery Status LED is most visible with the garage door opener light off.Battery does nothave to be fully charged to operate the garage door opener.Battery Status LED STEP 2 Test the Battery1. Unplug the garage door opener. The battery status LED will wither glow solid orange indicatingopener is operating on battery power or will flash indicating low battery power. NOTE: Make surethe garage door opener is unplugged.2. Open and close the door using the remote control or door control. The garage door opener mayrun slower if the battery is not fully charged. The battery will take 24 hours to fully charge.3. Plug in the garage door opener. Verify the battery status LED is flashing green, indicating thebattery is charging.1 2 3Charge the BatteryThe battery chargeswhen the garage door opener isplugged into a 110Vacelectrical outletthathaspower and requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to the garage dooropener for one to two days ofnormal operation during an electrical power outage. After the electricalpower has been restored, the battery will recharge within 24 hours.The battery will lastapproximately 1to 2 years with normal usage. Instructions for replacementare provided with the battery.To obtainmaximum battery life and prevent damage, disconnectthe battery when the garage door opener isunplugged for an extended period of time,such as a summer or winter home.NOTE: When the garage door opener isin batterybackup mode the garage door opener lights, Timer-to-Close, and Remote Close features are unavailable.
31IMPORTANT SAFETY INSTRUCTIONSTo reduce the risk of SEVERE INJURY or DEATH:1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operateor play with garage door control push buttons or remote controls.3. ONLY activate garage door when it can be seen clearly,it is properly adjusted, and thereare no obstructions to door travel.4. ALWAYS keep garage door in sightand awayfrom people and objectsuntil completelyclosed.NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.6. If possible,use emergency release handle to disengage trolley ONLY when garage door isCLOSED. Use caution when using thisrelease with the door open. Weakor brokenspringsor unbalanced door could resultin an open door falling rapidly and/or unexpectedlyand increasing the risk ofSEVERE INJURY or DEATH.7. NEVER use emergency release handle unless garage doorway is clear of persons andobstructions.8. NEVER use handle to pull garage door open or closed.If rope knot becomes untied, youcould fall.9. After ANY adjustmentsare made,the safety reversal system MUSTbe tested.10. Safetyreversal system MUST be tested every month. Garage door MUST reverse on contact with1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor.Failure to adjustthe garage dooropener properly increases the risk of SEVERE INJURY or DEATH.11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 1). An improperlybalanced door may NOT reverse when required and could result in SEVERE INJURY orDEATH.12. ALL repairs to cables, spring assemblies and other hardware, ALL of which are underEXTREME tension, MUST be made bya trained door systems technician.13. ALWAYS disconnectelectricand battery power to garage door opener BEFORE making ANYrepairs or removing covers.14. This operator system is equipped with an unattended operation feature. The door could moveunexpectedly.NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.15. DO NOTenable the Timer-to-Close or Wi-Fi functionality ifoperating either one-piece orswinging garage doors. To be enabled ONLY when operating a sectional door.16. SAVE THESE INSTRUCTIONS.Operation
32OperationFeaturesYour garage door opener is equipped with features to provide you with greater control over your garagedoor operation.lMyQ®technologyusesa 900MHz signal to provide two-waycommunication between the garagedoor opener and MyQ®enabled accessories. Your garage door opener iscompatible with up to8 MyQ®accessories.lThe Timer-to-Close feature automatically closesthe door after a specified time period that can beadjusted using the door control.DO NOT enable TTC if operating a one-piece door. TTC is tobe used ONLY with sectional doors. Factory default is set to off. The garage door opener willbeep and the lightswill flash before closing the door. The TTCfeature will deactivate if thegarage door encounters an obstruction twice;or the safety reversing sensors are incorrectlyinstalled. The garage door will reverse open and WILL NOT close until the obstructions are clearor the safety reversing sensors are correctly installed.When the obstruction hasbeen cleared orthe safety reversing sensors have been aligned,the door will close when the garage dooropener is activated. TTC WILL NOT work if the garage door opener is operating by battery poweror if the safetyreversing sensorsare misaligned. This feature is NOT intended to be the primarymethod ofclosing the door. A keyless entry should be installed in the event of an accidentallock out when using this feature.lFor energy efficiencythe garage door opener will enter sleep mode when the door isfully closed.The sleep mode shuts the garage door opener down until activated. The sleep mode issequenced with the garage door opener lightbulb;as the lightbulb turnsoffthe sensor LEDswillturn off and whenever the garage door opener lightsturn on the sensor LEDs will light. Thegarage door opener will notgo into the sleep mode until the garage door opener hascompleted5 cyclesupon power up.lThe battery backup system allowsaccessin and out of your garage,even when the power isout.When the garage door opener isoperating on batterypower,the garage door opener will runslower,the light will not function,the Battery Status LED will glow solid orange, and a beep willsound approximately every 2 seconds.lThe garage door opener is capable of connecting to a Wi-Fi network to enable operation with theMyQ®app, see page 36.Using your Garage Door OpenerlThe garage door opener can be activated through a wall-mounted door control, remote control,wireless keyless entry or MyQ®accessory.When the door is closed and the garage door openeris activated the door will open. Ifthe door sensesan obstruction or is interrupted while openingthe door will stop. When the door is in any position other than closed and the garage dooropener is activated the door will close. If the garage door opener sensesan obstruction whileclosing, the door will reverse.If the obstruction interruptsthe sensor beam the garage dooropener lights will blink 10 times. If the door is fully open, and the safety reversing sensors are notinstalled, or are misaligned, the door will not close from a remote control.However, you can closethe door if you hold the button on the door control or keylessentry until the door is fully closed.The safety reversing sensors do not affect the opening cycle.The safety reversing sensor must beconnected and aligned correctly before the garage door opener will move in the down direction.lYour garage door opener hasalreadybeen programmed atthe factory to operate with yourremote control,which changes with each use, randomly accessing over 100 billion newcodes.See page 38 for compatible accessories. Your garage door opener can be programmed with upto 40 remote controls, 4 keyless entries and 2 Smart Control Panels®or 4 ofanyother Security+2.0™ door controls. Older Chamberlain remote controls, door controls, and third party productsare not compatible.lThe garage door opener light bulbs will turn on when the opener is initially plugged in; power isrestored after interruption, or when the garage door opener isactivated. The lightswill turn offautomatically after 4-1/2 minutes. An incandescentA19 light bulb (100 wattmaximum) or formaximum energy efficiency a 26W (100W equivalent) compact fluorescent light (CFL) bulb maybe used.NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheatthe end panel or light socket. Do not use LED bulbs as they may reduce the range orperformance of your remote controls.The garage door opener is equipped with an added feature; the lightswill turn on whensomeone enters through the open garage door and the safety reversing sensor infrared beam isbroken.For added control over the lightbulbs on your garage door opener,see page 33.
33OperationTo Open the Door ManuallyTo prevent possible SERIOUS INJURY or DEATH from a falling garage door:lIf possible,use emergency release handle to disengage trolley ONLY when garage door isCLOSED. Weak or broken springs or unbalanced door could result in an open door fallingrapidlyand/or unexpectedly.lNEVER use emergency release handle unless garage doorway is clear of persons andobstructions.lNEVER use handle to pull door open or closed. Ifrope knotbecomesuntied, you could fall.DISCONNECT THE TROLLEY1. The door should be fully closed ifpossible.2. Pull down on the emergencyrelease handle so the trolley release arm snaps to the verticalposition. The door can now be raised and lowered as often as necessary.TO RECONNECT THE TROLLEY1. Pull the emergencyrelease handle toward the garage door opener so the trolley release armsnaps to the horizontal position. The trolley will reconnecton the nextUP or DOWN operation,either manuallyor byusing the door control or remote control.Using the Smart Control PanelSYNCHRONIZE THE DOOR CONTROLTo synchronize the door control to the garage door opener, press the push bar until the garage dooropener activates (itmaytake up to 3 presses).Test the door control by pressing the push bar, each pressof the push bar will activate the garage door opener.Push BarLIGHT ButtonMotion Sensor Navigation Buttons Screen SMART CONTROL PANEL FEATURESPUSH BARPress the push bar to open or close the door.LIGHTSLight ButtonPress the LIGHT button to turn the garage door opener lightson or off. When the lightsare turned onthey will stay on until the LIGHT button is pressed again, or until the garage door opener is activated.Once the garage door opener isactivated the lightswill turn offafter the specified period oftime (thefactory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door isin motion.The duration ofthe light timing can be adjusted by accessing the menu using the navigation buttons.Motion SensorThe motion sensor will automatically turn on the garage door opener lights when motion is detected. Thelights will come on for the set period oftime, then shutoff. The factory setting is on and setat 4-1/2minutes.
34OperationUsing the Smart Control Panel (continued)Light FeatureThe lightswill turn on when someone entersthrough the open garage door and the safety reversingsensor infrared beam is broken. Ifusing the garage door opener light as a work light, turn the light onusing the light button on the wall control or the light will turn off ifyou are beyond the range of the sensor.LOCKThe LOCK feature isdesigned to preventactivation ofthe garage door opener from remote controlswhile still allowing activation from the door control and keyless entry. This feature is useful for addedpeace of mind when the home is empty(i.e.vacation).When the Lockfeature is on, your remote controls have been disabled and a message will display on thedoor control (Figure 1).TIMER-TO-CLOSE (TTC)DO NOT enable TTC if operating a one-piece door. TTCcan be setto automatically close your garagedoor from the fully open position after a specified period of time (1,5, 10 minute intervals or a customsetting up to 99 minutes). The screen on the door control can display the status ofthe TTC. Once the TTChas been setand the door is open, the selected close interval will be displayed on the screen and togglebetween the time and TTC message. When the TTC ison, a message will display on the door controlscreen (Figure 2).To temporarilysuspend the TTC feature press and release the HOLD button. Press REL button toresume normal TTCoperation (Figure 3).BATTERY BACKUPIf your garage door opener has a battery backup one of two messageswill display on the door control ifthere is a problem with the battery (Figures 4 and 5).Figure 2 Figure 3Figure 1Figure 4 Figure 5SMART CONTROL PANEL MENUThe featureson the door control can be programmed through a series ofmenus on the screen and thenavigation buttons.Navigation ButtonsScreen Use the navigation buttons to make selections and program features. The screen will display the time, temperature, and current battery charge (if applicable) until the menubutton is pressed, and then it will display the menu options. If there is a problem with the garage dooropener the screen will display the Diagnostic Code.FEATURES MENUPress the navigation button below “MENU” to view the Features menu.Set the time, choose 12 or 24 hour clock and show/hide clock.Set the Timer-to-Close feature off/on and set the time interval before door closes.Enable/disable lock.Add remote controls, MyQ® devices, an extra remote button to control your garage door opener lights, or a keyless entry.SETTINGS MENUPress the navigation button below the down arrow till you see TEMPERATURE to view the Settingsmenu.Display the temperature in Fahrenheit or Celsius and show/hide the temperature. Select a language.Set duration for garage door opener light to stay on after operation, selectable range of 1-1/2 to 4-1/2 minutes. Turn the Motion sensor off/on, and turn the entry light feature off/on.Adjust the contrast of the screen.
35OperationRemote ControlYour remote control has been programmed at the factory to operate with your garage door opener.Older Chamberlain remote controls are NOTcompatible, see page 38 for compatible accessories.Programming can be done through the door control or the learn button the garage door opener. Toprogram additional accessories refer to the instructions provided with the accessory or visitwww.chamberlain.com. Ifyour vehicle isequipped with a Homelink®,you may require an externaladapter depending on the make, model, and year of your vehicle. Visit www.homelink.com for additionalinformation.TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PINUSING THE SMART CONTROL PANEL1. Press the navigation button below "MENU" to view the Featuresmenu.2. Use the navigation buttons to scroll to "PROGRAM".3. Select "REMOTE" or "KEYPAD" to program from the program menu.4. Remote Control:Press the button on the remote control thatyou wish to operate your garage door.Keyless Entry:Enter a 4-digit personal identification number (PIN) of your choice on the keylessentrykeypad.Then press the ENTER button.The garage door opener lightswill flash (or two clicks will be heard) when the code has beenprogrammed. Repeat the steps for programming additional remote controls or keyless entry devices.Ifprogramming is unsuccessful,program the remote using the learn button.Press to continue. Press to continue.12 3ORPIN? ? ? ?4PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON1. Locate the Learn Button.2. Press and immediatelyrelease the Learn button. The Learn LED will glow steady for 30 seconds.Within 30 seconds...3. Press and hold the button on the remote control that you wish to use. Release the button whenthe garage door opener lightsblinkor two clicksare heard. When replacing the lightlens cover,ensure the antenna wires are hanging straight down.LEARN LEDLEARNButton“click”“click”132To Erase the MemoryERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES1. Press and hold the learn button on garage door opener until the learn LED goes out(approximately 6 seconds). All remote control and keyless entry codes are now erased.Reprogram any accessory you wish to use.ERASE ALL DEVICES (Including MyQ®enabled accessories)1. Press and hold the learn button on garage door opener until the learn LED goes out(approximately 6 seconds).2. Immediately press and hold the learn button again until the learn LED goes out. All codes arenow erased.Reprogram any accessory you wish to use.
36Operation MaintenanceConnect Using Wi-FiYOU WILL NEED...lBroadband internetconnectionlRouter with Wi-FilPassword for your home networklXXXX number located on the garage door openerlA strong Wi-Fi signal in the garage where the garage door opener will be installed, see page 2lA mobile device connected to your Wi-Fi networkENABLE Wi-Fi ON THE GARAGE DOOR OPENERTurn on the Wi-Fi on the garage door opener:From the wall-mounted door controlSmart Control Panel®:Go to Menu >Program > MyQ®.Other door controls:Press and release the LEARNbutton twice.The opener will beep once and theblack adjustment button will have a blue LEDblinking to indicate itis ready.The Wi-Fi automatically turnsoff in 20 minutes if it is not connected.On the garage door openerPress and release the yellow LEARN button on the garage door opener. The yellow LEARN LED willturn on. The opener will beep once and the blackadjustmentbutton will have a blue LED blinking toindicate it is ready. The Wi-Fi automatically turns off in 20 minutes if it is not connected.CONNECT TO NETWORK1. On your mobile device,go to Settings and turn on Wi-Fi.2. Viewthe list ofavailable Wi-Fi networkson your mobile device and selectthe network with the“MyQ-nnn prefix”.Once your mobile device isconnected,proceed to the next step.3. Launch the web browser on your mobile device and the MyQ®setup page may automaticallyload.If not, enter "setup.myqdevice.com" and the setup page will load.4. Create your MyQ®account and add the XXXX number to your account.Go to www.chamberlain.com/wifi to learn more.Maintenance ScheduleEVERY MONTHlManuallyoperate door. Ifit is unbalanced or binding, call a trained door systems technician.lCheck to be sure door opens and closes fully.Adjust ifnecessary,see page27.lTest the safety reversal system. Adjust if necessary, see page27.EVERY YEARlOil door rollers,bearings and hinges.The garage door opener does not require additionallubrication.Do not grease the door tracks.lTest the battery backup and consider replacing the battery to ensure the garage door opener willoperate during an electrical power outage,see page 30 to test the battery backup.
37Maintenance TroubleshootingThe Remote Control BatteryTo prevent possible SERIOUS INJURY or DEATH:lNEVER allow small children near batteries.lIf battery is swallowed, immediately notify doctor.To reduce risk of fire, explosion or chemical burn:lReplace ONLY with 3V CR2032 coin batteries.lDO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.The 3V CR2032 lithium battery should produce power for up to3 years.If the battery islow,the remote control’s LED will notflash when the button is pressed.To replace battery,pry open the case first in the middle (1),then at each side (2 and 3) with the visor clip. Replace thebatteries with only 3V CR2032 coin cell batteries. Insert batterypositive side up. Dispose of old batteries properly.123NOTICE: To comply with FCC and/or Industry Canada (IC) rules, adjustment or modificationsof this transceiverare prohibited. THEREARENOUSER SERVICEABLEPARTS.Thisdevice complieswith Part 15 of the FCC rulesand IC RSS-210. Operation issubjectto the following two conditions: (1)thisdevicemaynot cause harmfulinterference, and (2) thisdevice must accept anyinterference received, including interference that maycauseundesiredoperation.Thisdevice mustbe installed in a waywhere a minimum8"(20cm)distance ismaintained between users/bystandersand device.AVIS:Lesrèglesde la FCC et/ou d’Industrie Canada (IC)interdisent tout ajustement ou toute modification de ce récepteur. IL N’EXISTEAUCUNEPIÈCESUSCEPTIBLED’ÊTREENTRETENUEPAR L’UTILISATEUR.Cet appareilest conforme auxdispositionsde la partie 15 du règlement de la FCC et de l'norme IC RSS-210. Son utilisation est assujettieaux deux conditoins suivantes: (1)ce dispositif ne peut causer desinterférencesnuisibles, et (2)ce dispositif doit accepter touteinterférence recue, ycomprisune interférence pouvant causer un fonctionnement non souhaité.Cet appareildoitêtre installé de manière à laisserune distance d’au moins20 cm(8 po) entre celui-ciet l’utilisateurou toute personne.Your garage door opener is programmed with self-diagnosticcapabilities.The UP and DOWNarrows onthe garage door opener flash the diagnostic codes. Visit www.chamberlain.com/parts-and-support formore information.The garage door opener can beep for several reasons:lOperating on battery power or the 12 Vdc battery needs to be replaced.Green battery status LED - All systems are normal:lA solid green LED light indicates the battery is fully charged.lA flashing green LED indicates the battery is being charged.Orange battery status LED - The garage door opener has lost power and is in battery backup mode:lA solid orange LED with beep, sounding approximately every2 seconds, indicates the garage dooropener isoperating on battery power.lA flashing orange LED with beep, sounding every 30 seconds, indicates the battery is low.Red battery status LED - The garage door opener's 12V battery needs to be replaced:lA solid red LED with beep, sounding every30 seconds,indicates the 12V battery will no longer holda charge and needs to be replaced.Please call for replacement battery to allow your system tooperate during a power outage.Battery Status LEDMy door will not close and the light bulbs blink on my motor unit:The safety reversing sensor must be connected and aligned correctly before the garage door opener willmove in the down direction.lVerify the safety sensors are properly installed, aligned and free of any obstructions.My vehicle's Homelink®is not programming to my garage door opener:Depending on the make, model, and year ofyour vehicle an external adapter maybe required. Visitwww.homelink.com for additional information.
38AccessoriesAGDMEVBIK01CLLP1953EVCLSS1940EV956EVGarage Door and Gate Monitor:Monitor open/closed status for up to 4 MyQ® compatible garage door openers or gate operators and close them from anywhere in the home.Installation Upgrade Kit:The Installation Upgrade Kit includes all components needed to hang garage door openers up to 24" (61 cm) from the ceiling.Laser Parking Assistant:Park in the right spot every time! A laser beam is activated by yourgarage door opener and projected on to the dashboard of your vehicle to guide perfect parking.Remote Control:Works with ALL Chamberlain openers from 1993-present. MyQ® compatible. Includes visor clip.System Surge Protector:The Garage Door Opener Surge Protector is designed to protect Chamberlain garage door openers against damage from lightning and power surges. Easy to install.Wireless Keypad:For use outside of the home to enable access to the garage using a 4-digit PIN. Works with ALL Chamberlain openers from 1993-present. MyQ® compatible.Keychain Remote Control:Works with ALL Chamberlain openers from 1993-present. MyQ® compatible. With key ring.PILCEV MyQ® Remote Light Control:Control home lighting and garage doors with one remote. For use with plug-in lamps. Synchronize to work with MyQ® compatible garage door openers and remote controls.Extension Brackets:(Optional) For safety reversing sensor installation onto the wall or fl oor.CLOSEDOPEN041A5281-18810CB 10 Foot (3 m) Rail Extension:To allow a 10 foot (3 m) door to open fully.8 Foot (2.4 m) Rail Extension:To allow an 8 foot (2.4 m) door to open fully.8808CB7702CB Outside Quick Release:Required for a garage with NO access door. 41A6357-1 Standby Power System Battery:Provides backup power to the garage door opener.
Warranty CHAMBERLAIN® LIMITED WARRANTYThe Chamberlain Group, Inc.® (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specifi c period of time as defi ned below (the “Warranty Period”). The warranty period commences from the date of purchase.WARRANTY PERIODParts Motor Accessories Belt Battery Backup5 Years Lifetime 1 year Lifetime 1 yearThe proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof- of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confi rmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component .]ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specifi c legal rights, and you may also have other rights, which vary from state to state and province to province.Contact InformationFor installation and service information call:1-800-528-9131Before calling, please ensure you have installed your safety reversing sensors and have the model number of the garage door opener. If you are calling about a troubleshooting issue, it is recommended that you have access to your garage door opener while calling. If you are ordering a repair part please have the following information: part number, part name, and model number.Address repair parts orders to:The Chamberlain Group, Inc.6050 S. Country Club RoadTucson, AZ 85706Register your new garage door opener at www.prodregister.com/chamberlainSTOP!This garage door opener WILL NOT work until the safety reversing sensors are properly installed and aligned.  © 2014, The Chamberlain Group, Inc.  All Rights Reserved114A4763   Wi-Fi® is a registered trademark of Wi-Fi Alliance

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