Centrica Hive NH11 HUB310 User Manual

AlertMe.com Ltd HUB310

Contents

user guide

User GuideAlertMe Thermostat ControlStart Saving Money.Stop Wasting Energy.
Home Thermostat Control made easier and smarterWelcome to the latest innovation in home climate control from AlertMe. You cannow enjoy increased comfort and convenience through:t Automation - your system only heats and cools your home when you need it to.t Adjust the temperature in your home to suit you and your family. t Control via the Internet or your iPhone in the home and away from it.Did you know over half of your energy usage is used heating and cooling yourhome? AlertMe Home Climate Control allows you to automate and manage yoursystem more intelligently and eciently saving you energy and money.AlertMe automates your home climate system and helps you create personalizedheating and cooling schedules. It even turns your system on and o when peoplecome and go, reducing waste and increasing comfort. You can access your systemfrom anywhere in the world through the simple user interface; online or from youriPhone. You can view the current weather conditions, as well as the current insideand outside temperatures and manually adjust your system before you’ve evenstepped through the door.This guide will explain how to use and get the most out of your AlertMe system, sosimply turn the page to start saving money and energy.
What’s in the boxYour AlertMe Thermostat Control system comes with the following accessories:In Home Thermostat (CT30)Installed in your home, the Thermostat allows you to manually adjust thetemperature and switch between Heat, Cool and O modes.AlertMe HubYour AlertMe Hub talks wirelessly to your In Home Thermostat andconnects securely to the Internet, putting your Thermostat online.Keyfobs x 2Your Keyfobs attach to your keyring to tell your system when you are in orout of the house, enabling it to adjust your system accordingly.Keyfobs x2In HomeThermostatAlertMeHub
Devices menu: whereyou can check thestatus of your devices(battery andconnectivity).Account page: holdsyour contact andlocation information.Your Online Thermostat explainedLog out of youronline account.System willautomatically logout after 20minutes of noactivity.Home page: returnsyou to your dashboardfrom any page.Local weather forecastbased on your zipcode.Click here to enter thedetailed weather widget.Navigate to the detailedweather widget fromanywhere in the website.Navigate to the detailedThermostat widget fromanywhere in the website.Navigate to the detailedtemperature widget fromanywhere in the website.Current housetemperature - inside andoutside. Click here toenter detailedTemperature widget.Quick Thermostatcontrol . Change modeand adjust temperature.Click here to enterdetailed Thermostatwidget.
Your Online Thermostat explained(continued)AlertMe Online DashboardThe AlertMe online dashboard is the heart of your climate control system,putting your home thermostat online. It allows you to set your personalizedheating and cooling schedules, adjust temperatures in real time, view up todate weather reports and review temperatures in your home over a chosenperiod - all from one screen.Your Home pageYour home page displays your weather, thermostat and temperaturewidgets. They all display summary information, with the thermostat widgetallowing quick adjustments to your system. You can access furtherinformation and functionality by clicking on a widget.
Your Thermostat WidgetThe Thermostat widget gives you control of the heating and cooling in yourhome. From here you can quickly and simply set your system to work howyou want it to and putting you in control. You can configure your keyfobs sothe heating and cooling changes automatically as you come and go throughthe day; adjust the automatic time schedules to best suit you lifestyle orsimply turn the temperature up and down.Temperature mode selectorThermostatmode selectorCurrent housetemperatureTemperature slider: asset by program ormanually adjustClick and draghere to adjustyour schedule’stime frames.Click on atemperature toadjust.Schedule type. Simple(as shown) or advancedwhich allows you to setdaily schedules).Always press submit tosave any changes youmake to your schedules.
Your Weather WidgetThe weather widget displays up to date weather information for your area, basedon the zip-code. You can choose to view the forecast for the next 24 hours or thenext 7 days.Drop down menuto choose betweenlocal weather fornext 24 hours ornext 7 days.Local weather forthe next 6 hours.Navigatebetween widgets.Current local weather.
Your Temperature WidgetThe Temperature widget allows you to review temperatures in your homeover a selected time period: yesterday, last week, last month… Why wouldyou want to do that? Because by reviewing this information you can seehow the temperature of your home is aected by the AlertMe ClimateControl system. You may surprise yourself that by streamlining andautomating your system you can still maintain comfortable and steadytemperatures in your home while saving money and energy.Current internaltemperature.Current externaltemperature.Historical internaltemperature graphGraph periodselector: yesterday,last week, lastmonth, xxxxxx
Quick Start GuideYour AlertMe Hub and In Home Thermostat (CT30) have already beeninstalled so you are almost ready to go. To start using your AlertMeClimate Control system, follow these simple steps.Accessing your Online ThermostatTo access your Online Thermostat dashboard go to {XXX}.alertme.com and sign inusing the username and password that have been given to you.Tip! Bookmark this page so you can easily access your system again in the futureSetting up your Online Thermostat and enabling Automatic Controla. Click on the Thermostat widget on your dashboard to enter the detailed screenb. Switch to Heating or Cooling mode as requiredc. Set the Temperature slider to Autod. Check your temperature schedule and adjust the temperatures for ‘Night’ and ‘Day’ as required.e. Set an Away temperature for when you are out of the house. The Away temperature setting is located at the bottom of the screen.f. Make sure to submit your settings by clicking on the ‘Submit’ button at the bottom of the screen. g. Your Keyfobs are already set up to operate your Thermostat so just attach one of them to your house keys to enjoy the convenience of automatic Thermostat control.Adjusting Temperature manually onlineUsing the website or iPhone app, on your Temperature widget, simply adjust thetemperature slider up or down to select the temperature you want. Any changeswill take eect within 10 minutes.Note: If you are in Auto mode and have manually changed the temperature yourThermostat will return to its pre- programmed temperature whenever you enter orleave the house, or at the next program time (for example when you go to bed).
Adjusting Temperature and mode manually through your In Home ThermostatTo manually adjust the temperature in your home:a. Touch the large number on your In Home Thermostatb. Use the arrow icons to adjust the temperature.c. Press the house to save your adjustment.To manually adjust mode, press the mode button on the right hand side of your InHome Thermostat. You can cycle through Heat, Cool or O by pressing this button.Note: If you are in Auto mode and have manually changed the temperature yourThermostat will return to its pre- programmed temperature whenever you enter orleave the house, or at the next program time (for example when you go to bed).
My In Home Thermostat is not changingtemperature when I adjust temperatureon my Online Thermostat. Why?Please wait for up to 2 minutes after makingchanges on your Online Thermostat forchanges to take aect in your home.My In Home Thermostat doesn’t turn myClimate system o as soon as I leave myhouse. Why?AlertMe waits until a Keyfob has been out ofthe house for approximately 10 minutesbefore taking any action. This is so yoursystem does not turn on or o unnecessarily,for example when you briefly leave thehouse to collect the mail or dump the trash.However, when you return home the Keyfobis detected immediately and adjusts youThermostat to your ‘at home’ temperature.Do the Keyfobs do anything if I am notusing Auto mode?No. Keyfobs are used solely to determinewhen you are in and out of the house toenable Auto mode.What happens in Auto mode when I takea Keyfob out of the house?The temperature changes to the awaytemperature whe all the Keyfobs enabled onyour system are out of the house.What are the buttons on the Keyfobs for?When operating the system in Auto modethey allow you to switch between ‘home’and ‘away’ temperature whilst the keyfob isstill in the house. You could, for example,press the away button as you leave thehouse rather than waiting for the keyfob tobe detected as away.What happens if I change temperatureusing the AlertMe website or iPhone appwhen I am out of the house?The temperature you set will be sent toyour Thermostat and it adjusts your systemaccordingly. When you, or someone else,with a Keyfob, returns home the systemwill return to the temperature set in yourAuto program.I do not want to come home to anuncomfortably hot or cold house but stillwant to save energy. How can I ensure this?You can use the iPhone app or AlertMewebsite to change the temperature whenyou are on your way home to ensure youonly heat or cool your house when needed,saving energy. For example, if you are incooling mode and your home has an ‘away’temperature of 85F and a ‘home’temperature of 78F, in order to start coolingyour home so that it is comfortable on yourreturn you can use your iPhone to set thetemperature to 80F on your way home. Bysetting it 5F higher than your ‘home’temperature your home will start to coolwithout using as much energy as setting it to78F. On your return your system will furthercool to 78F when your Keyfob is detected.Can I adjust my system without goingonline?Yes. You can use your In Home Thermostat tochange temperature and switch betweenmodes (heat/ cool/ o). What is the Battery life of the Keyfobsand In Home Thermostat?Approximately 18 months.Frequently Asked Questions:
How do I check the battery level of my InHome Thermostat and Keyfobs?Go to the ‘Devices’ menu on your OnlineDashboard. Here you will see the currentbattery level of all your devices.How does my In Home Thermostatconnect to my Hub?AlertMe connects all of your deviceswirelessly. No additional wiring is required.How far can my In Home Thermostat befrom my Hub without losing wirelessconnection?As with any wireless system this depends ona number of factors but the system has beendesigned to work in domestic houses andhas sucient range to operate through up to2 internal walls.My Hub is showing as O ine. What doesthis mean?This means that your Hub is no longerconnected to the Internet. Check all of theconnections to the Hub and yourbroadband router and that both areplugged into a live mains supply. If thisdoes not fix the problem try turning youbroadband router o and on again.I can’t set my away temperature to thesame range as I can my day and nighttemperatures, why is this?The away temperature cannot be set lowerthan either the day or night temperatures(cool mode) or higher than either the dayor night temperatures (heat mode). Thisensures the system never costs more torun using Auto mode.Can I use AlertMe Climate Controlwithout using Auto mode, ie as aconventional thermostat?Yes. Your Onl i ne Ther mos ta t doeseverything a conventional thermostat does,with Hold and Schedule modes accessiblethrough your Online Dashboard.What is Hold Mode?Hold mode allows you to set a singletemperature and run your system at thattemperature forever. Note: using Holdmode can use more energy unless youremember to manually change thethermostat when, for example, you go outor go to bed. If you do forget you can alsouse the iPhone app or website to make anadjustment away from home.What is Schedule Mode?Schedule mode is similar to Auto butchanges temperature at a fixed time everyday irrespective of whether you are athome or out of the house. Using theKeyfobs and Auto mode to determine whenyou are actually in your house should saveyou more energy.What is Auto Mode?In Auto mode you can set an overnight andday temperature. These will be setwhenever you are in the home. If you leavethe house the system detects this andautomatically changes your thermostat toyour away temperature.
Regulatory ComplianceFrom AlertmeFCCIn the United States radio-frequency equipment is regulated by the FederalCommunications Commission (FCC). The following Alertme.com accessories are dened by the FCC as Class B Digital Devices and Intentional Radiators. Each is subject to Certication by the FCC and has a unique FCC Identier:[see FCC rules 15.3 (i) (k) (o) (z), 2.907, 2.926] Key Fob (FCC ID WJHKF11) Nano Hub (FCC ID WJHNH11)The following statements contain important information applying to each of your Alertme accessories:This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.[see FCC rule 15.19 (3) (5)]Caution!Changes or modications not expressly approved by Alertme.com could void your authority to operate this equipment.[see FCC rule 15.21]NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.This device has been evaluated for and shown compliant with the FCC RF exposure limits under mobile exposure conditions (antennas are at least 20 cm from a person's body) when installed. This device when installed has also been evaluated for and shown compliant with the FCC RF exposure limits under portable exposure conditions (antennas are within 20 cm of a person's body). Details of the authorized congurations can be found at http://www.fcc.gov/oet/ea/ by entering the FCC ID number on the device.FCC documentation
Start Saving Money.Stop Wasting Energy.Contact informationIf you require any further assistance, please contact our customer support team on 0888 882-4440 or support@ alertme.comMaintenanceKeep all sensors away from water or liquids. Disconnect before cleaning and never immersein water or other liquids. Please contact AlertMe Customer Support if any components appearto be damaged or faulty.There are no serviceable parts in the Hub so there is no need to access inside. The user mustnever attempt to open or tamper with the Hub.Technical SpecificationThe batteries supplied are Alkaline and Lithium Primary Cells. After use they must bedisposed of safely.DisposalWaste electrical and electronic products must not be disposed of with household waste.Please recycle where facilities exist. Check with your Community or Local Recycling Centeror the Government pages in the phone book for recycling advice.The card packaging that the product is delivered in can also be recycled with your householdcollections or at local recycling centers.Copyright © 2011 AlertMe.com Ltd. All rights reserved. AlertMe.com Ltd, Compass House,80 Newmarket Road, Cambridge, CB5 8DZ, UK. Registered in England, Company number 578 2908, VAT registration number GB 895 9914 42.

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