Centrica Hive NH11 HUB310 User Manual

AlertMe.com Ltd HUB310

Contents

Install guide

Install GuideAlertMe Thermostat ControlStart Saving Money.Stop Wasting Energy.
What’s in the boxYour AlertMe Thermostat Control system comes with the following accessories:In Home Thermostat (CT30)Installed in your home, the Thermostat allows you to manually adjust thetemperature and switch between Heat, Cool and O modes.AlertMe HubYour AlertMe Hub talks wirelessly to your In Home Thermostat andconnects securely to the Internet, putting your Thermostat online.Keyfobs x 2Your Keyfobs attach to your keyring to tell your system when you are in orout of the house, enabling it to adjust your system accordingly.Keyfobs x2In HomeThermostatAlertMeHub
The installation guideThe following steps will guide you through the installation of your AlertMe system, as well as set up of your Home Heating and AC schedule.Before you start Before you startYou will need access to your broadband router, computer and 2 spare power sockets.DO NOT insert batteries or plug in thermostat/accessories until instructed to do so by this guide or the onscreen instructionsDO NOT mount thermostat in its nal location until instructed to do so by this guide or the onscreen instructions. Your hub IDPlease make a note of your six-character hub ID that can be found on the back of your hub, next to the power and Ethernet ports. You’ll need this when you login to your account:Hub ID Log-in Onlinea. Start up your PC or Laptop and open your internet browser.b. Go to http://smartclimatecontrol.comc. Login using your username and password provided.3 1 2 3
Terms and ConditionsOnce you have read the Safety Notices and Terms & Conditions by clicking on the orange text in the middle of the screen, please tick the box and click “Continue”.4 Register your kitThe Hub ID can be found on the back of the hub, below the power and ethernet sockets. The three letters need to be entered in the rst box, and the three numbers in the second.When you have done this click “Submit”.5 Connecting your hubYou now need to connect your hub to your broadband router and to the mains power, as shown.Once you have done this click “Continue”.6 Choose your PINYou need to choose a 4 digit PIN (for example 1234) to allow you to control the system remotely.Please enter your chosen number in both boxes, and then click “Save”.74567
Preparing your hubThe hub will now securely link to our servers; this may take a minute or two, however once this has occurred the screen will advance.8 Power up your devicesThe hub is now connected; you now need to power up your other devices. For installation it is best to have these devices placed within two metres of the AlertMe hub, they can be moved away later.When you have done this click “Submit”.9Please note! The Keyfob LEDs will light up solid green, before starting to ash.When the CT-30 starts for the rst time it will enter a search mode automatically and this can be conrmed by seeing the radio waves blink from the radio mask icon on the Thermostat. Finding your devicesThe devices should now begin to appear on the screen. You should see one icon for each device added.Please note! When the Keyfob LED stopsashing it means the device has beenfound by the hub.When the Thermostat has been foundyou will see the word “LINK” displayed on the CT-30 display panel. These deviceswill then appear on your screen.Once all your devices have appeared click “Continue”. 108910
89 Finding your devicesThe system will now congure whilst your devices are in the process of being securelylinked to the AlertMe servers.Once this completes the process will advance to the next step.118 Install complete!The install process is now complete.Click “Close” when you are ready to name and place the accessories.12Home schedule set upOnce you have installed your AlertMe kit, you will be prompted to set up your Home heating schedule.8 Home schedule settingsSelect your time zone and the temperature unit you would like your system to use.Select ‘continue’ when done, or choose to ‘skip’ this section and use the shown settings as default. You can edit these later on.1311 1213
89 Modify your movementsYou will now be prompted to set the times according to your daily movements, both on weekdays and the weekend.Select ‘continue’ when done, or choose to ‘skip’ this section and use the shown settings as default. You can edit these later on.148 Set the temperatureYou will now be prompted to set the temperatures you would like in your home, according to your daily movements. This applies for the Heating System in Winter as well as the AC system in Summer.Select ‘nish’ when done to complete your Home Schedule setup1589 Set up your personal detailsOnce these settings have been completed – select ‘Account’ on your AlertMehomepage to conrm all your personal and system details are correct.The ZIP code entered will be used for gathering data on your ‘Weather’ widget, so be sure to set this correctly.These can be amended at any time, remember to select ‘Save’ to keep any changes you have made.Now head to your AlertMe home page - the installation is now complete!16814 1516
Why will my hub will not authorise?Please conrm that your hub is connectedvia mans power and Ethernet cable to aworking broadband router.If you are sure this is the case and the hubwill still not authorise, please contactCustomer SupportThe hub is not picking up my keyfobsEnsure that the keyfobs are double ashing.If this is not the case please remove thebattery for 1 minute before reinserting(check that this has been inserted the correct way round).When the keyfob is double ashing and place it around 3 feet from the hub. Check that the hub is in search mode and is ashing white.My keyfob was double ashing but isno longer.If the keyfob was double ashing but isno longer, repeat the steps above.The hub is not picking up my ThermostatWhen the Thermostat is on search mode you will see the radio waves blink from the radio mask icon on the Thermostat screen.Remove the Thermostat batteries for 1minute before reinserting.When the radio waves are blinking place it around 3 feet from the hub. Check that the hub is in search mode and is ashing white.My thermostat was in serach mode but isno longer.If the Thermostat has time out of search mode, repeat the steps above.Frequently Asked Questions:What is the wireless range of the system?The normal range of the system is around 20 metres – however this is dependent on the type of building and any obstacles between the hub and devices.Will the system work without broadband?No, the system requires a constant broadbandconnection to work.Can my hub connect wirelessly to my wireless internet router at home?No, the hub needs to be connected to your broadband router using an Ethernet cable.Do I need to have a spare port on my router?Yes, you need to connect the hub to a spare port (or socket) on your broadband router. Will the system interfere with my wireless internet?No, the system is designed to work in conjunction with wireless internet and should not interfere with its operation.Can I change the settings for my Home schedule?Yes, you can edit these settings at any timeWhat does the system require to work?All you need is a computer for installation, mainspower, an ‘always on’ broadband connectionFor any further questions or support on the system, please contact our Customer Supporton 0888 882-4440 or support@alertme.com
Regulatory ComplianceFrom AlertmeFCCIn the United States radio-frequency equipment is regulated by the FederalCommunications Commission (FCC). The following Alertme.com accessories are dened by the FCC as Class B Digital Devices and Intentional Radiators. Each is subject to Certication by the FCC and has a unique FCC Identier:[see FCC rules 15.3 (i) (k) (o) (z), 2.907, 2.926] Key Fob (FCC ID WJHKF11) Nano Hub (FCC ID WJHNH11)The following statements contain important information applying to each of your Alertme accessories:This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.[see FCC rule 15.19 (3) (5)]Caution!Changes or modications not expressly approved by Alertme.com could void your authority to operate this equipment.[see FCC rule 15.21]NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.This device has been evaluated for and shown compliant with the FCC RF exposure limits under mobile exposure conditions (antennas are at least 20 cm from a person's body) when installed. This device when installed has also been evaluated for and shown compliant with the FCC RF exposure limits under portable exposure conditions (antennas are within 20 cm of a person's body). Details of the authorized congurations can be found at http://www.fcc.gov/oet/ea/ by entering the FCC ID number on the device.FCC documentation
Start Saving Money.Stop Wasting Energy.Contact informationIf you require any further assistance, please contact our customer support team on 0888 882-4440 or support@ alertme.comMaintenanceKeep all sensors away from water or liquids. Disconnect before cleaning and never immersein water or other liquids. Please contact AlertMe Customer Support if any components appearto be damaged or faulty.There are no serviceable parts in the Hub so there is no need to access inside. The user mustnever attempt to open or tamper with the Hub.Technical SpecificationThe batteries supplied are Alkaline and Lithium Primary Cells. After use they must bedisposed of safely.DisposalWaste electrical and electronic products must not be disposed of with household waste.Please recycle where facilities exist. Check with your Community or Local Recycling Centeror the Government pages in the phone book for recycling advice.The card packaging that the product is delivered in can also be recycled with your householdcollections or at local recycling centers.Copyright © 2011 AlertMe.com Ltd. All rights reserved. AlertMe.com Ltd, Compass House,80 Newmarket Road, Cambridge, CB5 8DZ, UK. Registered in England, Company number 578 2908, VAT registration number GB 895 9914 42.

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