Caterpillar WCA1 Wireless Communication Adapter User Manual Nehs0926 01

Caterpillar, Inc. Wireless Communication Adapter Nehs0926 01

Users Manual Revised

Using the 261-3363 Wireless CommunicationAdapterSMCS: 1900TOOLOPERATINGMANUALRTOOLOPERATINGMANUALNEHS0926-01January 2005
Important Safety InformationThink SafetyMost accidents that involve product operation,maintenance, and repair are caused by failureto observe basic safety rules or precautions.An accident can often be avoided byrecognizing potentially hazardous situationsbefore an accident occurs. A person must bealert to potential hazards. This person shouldalso have the necessary training, skills, andtools to perform these functions properly.Improper operation, lubrication,maintenance, or repair of this product canbe dangerous and could result in injury ordeath.Do not operate or perform any lubrication,maintenance, or repair on this product untilyou have read and understood theoperation, lubrication, maintenance, andrepair information.Safety precautions and warnings are providedin this manual and on the product. If thesehazard warnings are not heeded, bodily injuryor death could occur to you or to otherpersons.The hazards are identified by the “Safety AlertSymbol” and followed by a “Signal Word” suchas “DANGER”, “WARNING”, or “CAUTION”.The Safety Alert “WARNING” label is shownbelow.The meaning of this safety alert symbol is asfollows:Attention! Become Alert! Your Safety isInvolved.The message that appears under the warningexplains the hazard and can be either writtenor pictorially presented.Operations that may cause product damageare identified by “NOTICE” labels on theproduct and in this publication.Caterpillar cannot anticipate every possiblecircumstance that might involve a potentialhazard. The warnings in this publicationand on the product are, therefore, not allinclusive. If a tool, procedure, workmethod, or operating technique that is notspecifically recommended by Caterpillar isnot used, you must satisfy yourself that it issafe for you and for others. You shouldalso ensure that the product will not bedamaged or be made unsafe by theoperation, lubrication, maintenance orrepair procedures that you choose.The information, specifications, and illustrationsin this publication are on the basis ofinformation that was available at the time thatthe publication was written. The specifications,torques, pressures, measurements,adjustments, illustrations, and other items canchange at any time. These changes can affectthe service that is given to the product. Obtainthe complete and most current informationbefore you start any job.When replacement parts are required for thisproduct, Caterpillar recommends usingCaterpillar replacement parts or parts withequivalent specifications including, but notlimited to, physical dimensions, type,strength, and material.Failure to heed this warning can lead topremature failures, product damage,personal injury, or death.WARNINGWARNING2
ContentsSystem Overview . . . . . . . . . . . . . . . . . . . . . . 4Product Description . . . . . . . . . . . . . . . . . . 4Wireless Communication Adapter . . . . . . . 4Data Link Harness . . . . . . . . . . . . . . . . . . . 4802.11b Enabled PC . . . . . . . . . . . . . . . . . 4Network Interface. . . . . . . . . . . . . . . . . . . . 5Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Optional Accessories. . . . . . . . . . . . . . . . . 5System Requirements . . . . . . . . . . . . . . . . 5Recommended PC Configuration . . . . . . . 5Minimum Software Requirements . . . . . . . 5Network Requirements . . . . . . . . . . . . . . . 5Specifications. . . . . . . . . . . . . . . . . . . . . . . 5Operating Instructions . . . . . . . . . . . . . . . . . . 6Software Installation. . . . . . . . . . . . . . . . . . . . 6Windows XP Operating System. . . . . . . . . 7Required Hardware and Software . . . . . 7Software Installation. . . . . . . . . . . . . . . . 8Windows 2000 Operating System . . . . . . 16Required Hardware and Software . . . . 16Software Installation. . . . . . . . . . . . . . . 17Configure Cat Electronic Technician for theWireless Communication Adapter . . . . . . . . 25Using the Wireless Communication . . . . . . 28AdapterTroubleshooting . . . . . . . . . . . . . . . . . . . . . . 30General Troubleshooting Information . . . 30Service Tools . . . . . . . . . . . . . . . . . . . . . . 30Diagnostic Procedures . . . . . . . . . . . . . . 30Troubleshooting with Error Codes . . . . . . 31Troubleshooting Symptoms . . . . . . . . . . . 32Contact InformationThe IP address is printed on each WirelessCommunication Adapter. If the factory defaultIP Address on the Wireless CommunicationAdapter has been changed, or for any othersoftware issues, contact Product Support:Illinois - (800) 541-8665Outside Illinois - (800) 542-8665Canada - (800) 523-8665Fax: 1-309-494-1475CSTG_Hotline@cat.com3
System OverviewProduct DescriptionThe 261-3363 Wireless CommunicationAdapter (WCA) is a service tool for remotelymonitoring machine or engine operation usingCatET and an 802.11 enabled PC. The groupconsists of a portable hardware adapter and asoftware program designed to run underMicrosoft Windows (XP, 2000, ME, or 98). Itwill allow a laptop computer (PC) to aid in themonitoring of ECM communication (3) onJ1939/11 high speed data link, CAT DataLink,and J1708 (ATA) vehicle networks.Communication between the WirelessCommunication Adapter (2) and the PC withCatET (1) is transmitted through an 802.11bwireless network.The 261-3363 Wireless CommunicationAdapter is available as a group that containsall the necessary cables and software requiredfor using the Wireless Communication Adapteron Caterpillar products. Replacement partscan also be purchased separately. For a list ofthe parts contained in the group, refer to theParts List section.1. Laptop computer with Cat Electronic Technician(CatET). 2. 802.11b wireless network. 3. WirelessCommunication Adapter. 4. ECM.Wireless Communication AdapterThe Wireless Communication Adapter modulecombines the functionality of a CommunicationAdapter with an 802.11b radio. The module ismounted to the machine with magnetic mountsand connects to the on-board data links (CATData Link, J1939 and ATA) through a Data LinkHarness. The module translates the data linktraffic into messages that are communicatedvia the 802.11b Wireless Network to the802.11b Enabled PC running Caterpillar ET.Data Link HarnessThe Data Link Harness connects the WirelessCommunication Adapter to the diagnostic porton the radio. Note that the harness lengthmust not be extended, as functionality will belost.802.11b Enabled PCCaterpillar Electronic Technician is used on aPC to display information about the machine.An 802.11 network card is required for the PCto communicate with the WirelessCommunication Adapter.4
Network InterfaceThe Wireless Communication Adapter systemrelies on an 802.11b radio network. The radionetwork is configured to operate in Ad Hocmode (Channel 11) and utilizes an IP AddressRange in Private Address space (172.23.x.x)by default but can be changed as neededbased on the site-specific networkrequirements. WEP (Wired Equivalent Privacy)is enabled with a default static WEP key. Thistoo can be configured based on localrequirements. For information regarding themodification of settings for the WirelessCommunication Adapter, refer to the ContactInformation section at the front of this manual.Contact your local Network Administrator formore information and assistance in changingand documenting these settings.Parts ListThe 261-3363 Wireless CommunicationAdapter Group consists of:Part Number Description239-9955 Wireless Communication Adapter259-3183 Data Link Cable261-4867 802.11b PC Card and Software CD262-7732 Magnetic Feet (4 required)261-3381 Foam Insert (for carrying case)6V-3072 Carrying Case154-6315 Machine Screw (4 required)8T-0328 Washer (4 required)6D-5801 Locknut (4 required)NEHS0926 Tool Operating ManualOptional AccessoriesPart Number Description250-2349 Wireless Communication Adapter Antenna(Service Replacement)261-4871 PCMCIA Card Range Extender Antenna (Optional Accessory)System RequirementsTo successfully operate the WirelessCommunication Adapter, the following PChardware and software is required:Recommended PC Configuration• 128 MB of RAM• CD-ROM drive • IBM® PC compatible with Pentium III 450MHz processor or greaterMinimum Software Requirements• Microsoft® Windows™ XP, 2000, ME, or98Network Requirements• 802.11b Wireless Network• Ad Hoc Mode / Channel 11• WEP Encryption – 128-Bit Static Key• 172.23.x.x Private Addressing Range• IP Address / Subnet and WEP keyconfigurableSpecificationsDescription SpecificationOperating Voltage 9V DC – 32V DC, 3.6 watts typical, 4 watts maximumOperating Temperature -40°C to +70°C(-40°F to +158°F)Overall Size (without magnets) 213.9 x 119.9 x 45.2 mm (8.42 x 4.72 x 1.78 in)Weight (without magnets) 472 g (1.04 lb)Vehicle Protocols Supported: Cat Data Link (CDL)ATA (SAE J1708)SAE J1939Wireless Communication TCP/IP over 802.11b (11 Mb)Wireless Communication Range (line of site)Standard Configuration 152 M (500 ft.)With PCMCIA Card Range Extender Antenna (optional) 244 M (800 ft.)NOTE: All specifications are subject to change without notice.5
Operating InstructionsThe Wireless Communication Adapterconnects between the service connector onthe Caterpillar product being tested and alaptop computer (PC) through an 802.11bWireless Network. If the service connector is powered when theWireless Communication Adapter is connectedto the data link, the green POWER light on theWireless Communication Adapter will glow.When power is first applied, the WirelessCommunication Adapter performs a diagnostictest by turning on all three of the lights at thesame time.Before using the Wireless CommunicationAdapter hardware and software, complete thesteps below to ensure that the system willoperate properly, effectively, and without error.To operate the Wireless CommunicationAdapter, complete the steps listed below:1. Review the “System Requirements” section(especially Network requirements) with theNetwork Administrator to ensure that theWireless Communication Adapter does notinterfere with any other software orhardware applications.2. Install the communication software usingthe correct installation procedure containedin this manual for the operating softwarebeing used on the PC.3. Configure the Caterpillar ElectronicTechnician (CatET) for the WirelessCommunication Adapter.4. Read the “Using the WirelessCommunication Adapter” section in thismanual.Software InstallationThe installation of the software to operate theWireless Communication Adapter depends onthe operating system of the computer. Thissection of the manual contains two separatesoftware installation procedures, depending onthe operating system. The first procedurecovers the software installation onto computersoperating under the Windows XP operatingsoftware. The second section covers theWindows 2000 operating system. Theinstallation procedures for Windows ME and98 can be found on the Caterpillar Dealer website.NOTE: Please review documentation that isprovided by the supplier of the Wireless LANPC Card (ORiNOCO / Proxim) regardingSoftware License Agreement and RegulatoryInformation. This can be found on theSoftware Installation CD by selecting “FindInformation” at the “What do you want to do?”screen.6
Windows XP Operating SystemIn order for Cat Electronic Technician (CatET)to operate in a wireless mode, the laptop andCatET must both be configured. This sectionprovides step-by-step instructions for installingand configuring the wireless PC Card installedin the laptop computer. Refer to the section“Configure Cat Electronic Technician for theWireless Communication Adapter” for step-by-step instructions for configuring the CatET tocommunicate through the WirelessCommunication Adapter (WCA).Required Hardware and SoftwareIn addition to these instructions, you will needfour items in order to successfully completethe installation and configuration:1. A laptop with a CD drive (refer to the“System Requirements” section in thismanual for additional information).2. A “Proxim PC Card” and software CD (partof the tool group).3. Wireless Communication Adapter.4. CatET Version 2004B or greater software.NOTE: Before installing the WirelessCommunication Adapter on the machine,record the IP address which is printed on thelower left-hand side of the adapter. The IPaddress contains four sets of numbersseparated by decimal points (172.23.1.31 forexample).7
Software InstallationBefore starting the software installationprocess, make sure Wireless CommunicationAdapter (1) is connected to the machine withwiring harness (2) provided in the tool group.A green light in the display signifies that theunit is correctly connected and receivingpower from the machine.1. Insert the Proxim Software & DocumentationCD into the laptop and the Wireless LANWizard will begin to run. If the CD-Wizarddoes not start automatically:a. Click the “Start” button on the Windowstask bar and select “Run”.b. Type “d:\exsetup.exe” and click “OK”(where d:\ represents the drive letter ofyour CD-ROM drive).2. When the “What do you want to do?”screen appears, click on “Install a newproduct”.8
3. When the “Setup Overview for Windows XP”screen appears, click on “Install Driver andClient Manager”.NOTE: The “Wireless Drivers - InstallShieldWizard” appears and shows the progress ofthe installation process. This process maytake several seconds.NOTE: The “Digital Signature Not Found”screen may display at this time. If this screendoes display, click “Yes”.4. The “Wireless Driver Setup” screen willappear:a. Check the message “InstallShieldWizard Complete” to confirm thecompletion of the installation.b. Click “Finish”.5. The “Setup Overview for Windows XP”screen appears again. Click “InstallHardware”.9
6. When the “Install Hardware” screenappears:a. Verify that the “Insert PC Card” option isselected.b. Click “Next”.7. When the “Insert PC Card” screen appears:a. Insert the PC Card into the appropriatecard slot in the laptop.b. Click “Next”.NOTE: A “Found New Hardware” windowshould appear in the lower right-hand cornerof the computer indicating the PC Card hasbeen successfully installed. If this windowdoes not appear, proceed to Step 10.8. Close the “Setup Overview for Windows XP”screen.9. If the “Client Manager” icon is visible in theWindows Task Bar, proceed to Step 11.10
10. If the computer does not recognize the PCCard or if the Client Manager icon is notvisible, restart the computer with the PCCard inserted.To manually start the Client Manager:a. Click “Start” on the Windows taskbar.b. Point to “Programs”.c. Point to “Wireless”.d. Click “Client Manager”.d. The “Client Manager” icon should nowappear in the Windows taskbar. 11. Access the “Network Connections”screen: a. Click “Start” on the Windows taskbar.b. Click “Connect To”.c. Click “Show all connections”. 12. When the “Network Connections” screenappears:a. Right-click on the “Wireless NetworkConnection” icon. This icon is for the“Wireless PC Card Model 0111”.b. Select “Properties”.11
13. When the “Wireless Network ConnectionProperties” screen appears:a. Scroll down and click on “InternetProtocol (TCP/IP)”.b. Click “Properties”.NOTE: Your laptop may not have as manycomponents as listed in the illustration.14. Alter and record the IP Address numberby adding 10 to the third and fourth setsof numbers of the IP address. Forexample, if the number on the adapter is172.23.1.31, the new number would be172.23.11.41.NOTE: The first and second sets of numbersof the IP Address will always be 172 and 23.The third and fourth sets of numbers in the IPaddress must not be the same as any other IPaddress in the local area network (LAN) orother Wireless Communication Adapters.Also, the numbers 0 and 255 cannot be usedfor the third and fourth set of numbers. It ishighly recommended that the NetworkAdministrator manage all IP Addresses ofWireless Communication Adapter modules andPC’s configured for use with WirelessCommunication Adapters. 15. When the “Internet Protocol (TCP/IP)Properties” screen appears:a. Select “Use the following IP address:”.b. Enter the altered IP Address numberfrom Step 14.c. Verify that the “Subnet mask:” is255.255.0.0.d. Click “OK”.16. When the “Wireless Network ConnectionProperties” screen appears, click “OK”.12
17. Close the “Network Connections” screen.18. Right-click on the “Client Manager” iconon the Windows taskbar. 19. Click “Launch Client Manager”.20. Edit the configuration profile:a. Click “Actions”. b. Click “Add/Edit Configuration Profile”.21. When the “Wireless Network ConnectionProperties” screen appears, click on“Add.”13
22. When the “Wireless network properties”screen appears:a. Type “WCA” (all capital letters) into the“Network name (SSID):” section.b. Select “Open” from the “NetworkAuthentication:” pull down menu. c. Select “WEP” from the “Dataencryption:” pull down menu. d. Type in the “key” (number)35373c57222750362a334c6a71into the “Network key:” section. Referto Step 22f if you are unable to type inthe number.e. Retype the number in the “Confirmnetwork key” section.NOTE: If the factory default IP Address on theWireless Communication Adapter has beenchanged, refer to the Contact Informationsection at the front of this manual.f. If you are unable to type the “key”(number) into the box, uncheck the“The key is provided for meautomatically” box.g. Check the “This is a computer-to-computer (ad-hoc) network; wirelessaccess points are not used” box.h. Click “OK”.23. The “Wireless Client Manager” screenshould display as shown (graphic of thetwo computers communicating), if the PCCard is working properly. Click “OK” andproceed to Step 25.24. If the “Wireless Client Manager” screendisplays as shown, there is no networkpresent for communication. Make surethe Wireless Communication Adapter andharness are connected properly.NOTE: If the screen (graphic of the twocomputers communicating) still does notappear, stop the installation and refer to theContact Information section at the front of thismanual.14
25. When the “Wireless Network ConnectionProperties” screen appears:a. “WCA” (automatic) should appear inthe “Preferred networks:” display. Ifnot, repeat Step 22.b. If “WCA” does appear in the “Preferrednetworks:” display, click “Advanced”.26. When the “Advanced” screen appears:a. Check the “Automatically connect tonon-preferred networks” box.b. Click “Close”.27. Click “OK” on the “Wireless NetworkConnection Properties” screen.28. The “Wireless Client Manager” screen willdisplay. Click “OK”.29. Remove the Proxim Software &Documentation CD. 15
30. Congratulations, the installation of the PCCard is complete. Proceed to theConfigure Cat Electronic Technician(CatET) for the Wireless CommunicationAdapter section in this manual.Windows 2000 Operating SystemIn order for Cat Electronic Technician (CatET)to operate in a wireless mode, the laptop andCatET must both be configured. This sectionprovides step-by-step instructions for installingand configuring the wireless PC Card installedin the personal computer. Refer to the section“Configure Cat Electronic Technician for theWireless Communication Adapter” for step-by-step instructions for configuring the CatET tocommunicate through the WirelessCommunication Adapter (WCA).Required Hardware and SoftwareIn addition to these instructions, you will needfour items in order to successfully completethe installation and configuration.1. A laptop with a CD drive (refer to the“System Requirements” section in thismanual for additional information).2. A “Proxim PC Card” and software CD (partof the tool group).16
3. Wireless Communication Adapter.4. CatET Version 2004B or greater software.NOTE: Before installing the WirelessCommunication Adapter on the machine,record the IP address which is printed on thelower left-hand side of the adapter. The IPaddress contains four sets of numbersseparated by decimal points (172.23.1.31 forexample).Software InstallationBefore starting the software installationprocess, make sure Wireless CommunicationAdapter (1) is connected to the machine withwiring harness (2) provided in the tool group.A green light in the display signifies that theunit is correctly connected and receivingpower from the machine. 17
1. Insert the Proxim Software & DocumentationCD into the laptop and the Wireless LANWizard will begin to run. If the CD-Wizarddoes not start automatically:a. Click the “Start” button on the Windowstask bar and select “Run”.b. Type “d:\exsetup.exe” and click “OK”(where d:\ represents the drive letter ofyour CD-ROM drive).2. When the “What do you want to do?”screen appears, click on “Install a newproduct”.3. When the “Setup Overview for Windows98/Me/2000” screen appears, click on“Install Driver and Client Manager”.NOTE: The “Wireless Drivers - InstallShieldWizard” appears and shows the progress ofthe installation process. This process maytake several seconds.NOTE: The “Digital Signature Not Found”screen may display at this time. If this screendoes display, click “Yes”.18
4. The “Wireless Driver Setup” screen willappear:a. Check the message “InstallShieldWizard Complete” to confirm thecompletion of the installation.b. Click “Finish”.5. The “Setup Overview for Windows98/Me/2000” screen appears again. Click“Install Hardware”.6. When the “Install Hardware” screenappears:a. Verify that the “Insert PC Card” option isselected.b. Click “Next”.7. When the “Insert PC Card” screen appears:a. Insert the PC Card into the appropriatecard slot in the laptop computer.b. Click “Next”.19
NOTE: A “Found New Hardware” windowshould appear in the lower right-hand cornerof the computer indicating the PC Card hasbeen successfully installed. If this windowdoes not appear, proceed to Step 10.8. Close the “Setup Overview for Windows98/ME/2000” screen.9. Restart the computer with the PC Cardinserted.10. If the “Client Manager” icon is visible inthe Windows Task Bar, proceed to Step11. If the icon is not visible, open theprogram using the steps below.To manually start the Client Manager:a. Click “Start” on the Windows taskbar.b. Point to “Programs”.c. Point to “Wireless”.d. Click “Client Manager”.e. The “Client Manager” icon should nowappear in the Windows taskbar. 11. Access the “Network Connections”screen: a. Click “Start” on the Windows taskbar.b. Point to “Settings”.c. Right-click on “Network and Dial-upConnections”.d. Click “Open”.20
12. When the “Network and Dial-upConnections” screen appears:a. Right-click on the “Local AreaConnection” option that has a devicename of “Wireless PC Card Model0111”.b. Click “Properties”.NOTE: If the screen does not display in the“Details” view as shown, click on the Viewsicon and click “Details”.13. Alter and record the IP Address numberby adding 10 to the third and fourth setsof numbers of the IP address. Forexample, if the number on the adapter is172.23.1.31, the new number would be172.23.11.41.NOTE: The first and second sets of numbersof the IP Address will always be 172 and 23.The third and fourth sets of numbers in the IPaddress must not be the same as any other IPaddress in the local area network (LAN) orother Wireless Communication Adapters.Also, the numbers 0 and 255 cannot be usedfor the third and fourth set of numbers. It ishighly recommended that the NetworkAdministrator manage all IP Addresses ofWireless Communication Adapter modules andPC’s configured for use with WirelessCommunication Adapters. NOTE: If the factory default IP Address on theWireless Communication Adapter has beenchanged, refer to the Contact Informationsection at the front of this manual.14. When the “Local Area ConnectionProperties” screen appears:a. Scroll down and click on “InternetProtocol (TCP/IP)” option.b. Click “Properties”.15. When the “Internet Protocol (TCP/IP)Properties” screen appears:a. Select “Use the following IP address:”.b. Enter the altered IP Address numberfrom Step 13.c. Verify that the “Subnet mask:” is255.255.0.0.d. Click “OK”.21
16. When the “Local Area ConnectionProperties” screen appears, click “OK”.17. Close the “Network and Dial-upConnections” screen.18. Right click on the “Client Manager” iconon the Windows taskbar. 19. Click “Launch Client Manager”.20. Edit the configuration profile:a. Click “Actions”. b. Click “Add/Edit Configuration Profile”.21. When the “Add/Edit Configuration Profile”screen appears, click on “Add”.22
22. When the “Edit Configuration” screenappears:a. Type any name/identifier into “ProfileName” area.b. Select “Peer-to-Peer Group” from the“Network Type” pull down menu. c. Click “Next”.23. A second “Edit Configuration” screen willappear:a. Type “WCA” in “Network Name:”.b. Select “Channel 11” from the “ChannelNumber” pull-down menu.c. Click “Next”.24. A third “Edit Configuration” screen willappear:a. Select “Enable Data Security”.b. Select “Use Hexadecimal”.c. Type in the “Key” (number)35373c57222750362a334c6a71into the “Key” section.d. Click “Finish”.NOTE: If the factory default IP Address on theWireless Communication Adapter has beenchanged, refer to the Contact Informationsection at the front of this manual.25. A fourth “Add/Edit Configuration Profile”screen will appear. Click “OK”.23
26. The “Wireless Client Manager” screenshould display as shown (graphic of thetwo computers communicating), if the PCCard is working properly. Click “OK”.27. If the “Wireless Client Manager” screendisplays as shown, there is no networkpresent for communication. Make surethe Wireless Communication Adapter andharness are connected properly.NOTE: If the screen (graphic of the twocomputers communicating) still does notappear, stop the installation and refer to theContact Information section at the front of thismanual.28. Close the “Local Area ConnectionProperties” screen.29. Remove the Proxim Software &Documentation CD. 30. Congratulations, the installation of the PCCard is complete. Proceed to the“Configure Cat Electronic Technician(CatET) for the Wireless CommunicationAdapter” section in this manual.24
Configure Cat ElectronicTechnician for the WirelessCommunication Adapter1. Open CatET.NOTE: The minimum version of CatET softwareis 2004B or greater.2. The “Cat Electronic Technician” screenshould appear on all new installations.Click “Stop Connect”.3. From the “Cat Electronic Technician”screen:a. Click “Utilities”.b. Then “Preferences”. 4. From the “Preferences” screen:a. Select the “Wireless CommunicationAdapter” option from the pull-downmenu.b. Click “Advanced”.5. When the the “Wireless CommunicationAdapter List” screen appears, click “Add”.25
6. When the “Wireless CommunicationAdapter” screen appears:a. Type “WCA” (in all capital letters) in“Name” (or a more descriptive name asdesired).b. Type the IP Address for the WirelessCommunication Adapter in the “IPAddress” field. (Note: This IP addresscomes from the label on the wirelesscommunication adapter. It must beentered exactly as printed on thelabel).c. Enter “Serial Number” of WirelessCommunication Adapter if desired(optional).d. Click “OK”.7. Make sure the “Wireless CommunicationAdapter List” appears with the informationjust entered, then click “OK”.8. When the “Preferences” screen appears:a. Select the name and IP address forWireless Communication Adapter fromthe pull-down lists.b. Click “OK”.9. When the main ”CatET” screen appears,click the “Connect” icon.26
10. When the “Wireless CommunicationAdapter Selection” screen appears:a. Make sure the WCA with the correct IPaddress is in the “WirelessCommunication Adapter” field.b. Click “OK”.11. The following screen should display if theWireless Communication Adapter isworking correctly. The WirelessCommunication Adapter is now installedand ready to communicate with the laptopcomputer.NOTE: If this screen does not display, go tothe next step.12. Test to make sure the wireless networksare communicating. a. Click on the “Start” button in theWindows taskbar.b. Point to “Programs”.c. Point to “Accessories”.d. Click on “Command Prompt”.13. The “Command Prompt” window willdisplay.a. Type “ping 172.23.1.31” (the IPaddress on the WirelessCommunication Adapter).b. Press “Enter” key on the keyboard.27
14. In response, “Reply from 172.23.1.31”messages should display. The IP numbershould match the IP address printed onthe Wireless Communication Adapter.15. If the “Reply from” messages do notdisplay, repeat the entire installationprocedure. If the “Reply from” messagesstill do not appear, refer to the ContactInformation at the front of this manual.16. If the “Reply from” screen is displayed asshown above, go to Step 1 of thisprocedure (Configure Cat ElectronicTechnician for the WirelessCommunication Adapter) and verify the IPaddress of the Communication Adapteryou are trying to connect is correct inCatET. If communication still does notoccur, refer to the Contact Information atthe front of this manual.Using the WirelessCommunication Adapter When using the Wireless CommunicationAdapter to do remote monitoring of machines,there are several factors that can have asignificant affect on overall performance of thesystem.1. Location of the Wireless CommunicationAdapter on the machine.2. Location of the PC that will becommunicating with the WirelessCommunication Adapter.3. Obstacles in the Line-of-Sight between thePC and the Wireless CommunicationAdapter.4. Weather conditions.The Wireless Communication Adapter shouldbe located as high up on the machine aspossible, preferably with the antenna at thehighest point of the machine and adjusted topoint up into the air. Since the WirelessCommunication Adapter relies on Line-of-Sight for effective communications, it isimportant to place the device in a location thatcan be easily seen from the location of the PCthat will be monitoring it.The location of the PC used to monitor themachine is just as important. If the PC issitting on the seat of the service truck, it will bemuch less effective in communicating with theWireless Communication Adapter than it wouldbe if it were outside the vehicle in “Line-of-Site” of the machine. An optional RangeExtender Antenna (see Optional Accessories)will provide extended range and permit the PCto be operated where it is not in Line-of-Sightof the Wireless Communication Adapter, aslong as the Range Extender Antenna can seethe device from its location.28
Obstacles in the Line-of-Sight between the PCand the Wireless Communication Adapter canhave a significant affect on the range of thesystem. Obstacles may include hills,buildings, or even the machine beingmonitored. If the machine being monitoreddrives over a hill, radio communication with thePC will likely stop until the machine is visible.Operating the machine with buildings or othermachines in the Line-of-Sight will likely deliversimilar reduction or loss of radiocommunication. The machine itself can alsobe an obstacle if the Wireless CommunicationAdapter is placed on the right side of themachine and the PC that is monitoring themachine is on the left. In some cases, whilecommunication is not completely lost, therange of the system will be significantlyreduced.Another factor that can reduce the range ofthe Wireless Communication Adapter system isweather. Range of the system is best on clear,dry days. Rain and fog will reduce the rangeof the system, but will not keep the systemfrom operating.It is important to follow these guidelines inorder to achieve the best possible resultswhen using the Wireless CommunicationAdapter. 1. Start CatET and click on “Utilities”, then“Preferences” on the menu bar to select thetype of Communication Adapter to be used.This will bring up the following screen.2. Click on the down arrow to select theCommunication Adapter type. From the listthat is displayed, select “WirelessCommunication Adapter”. When thisselection is made, a second select list willbe displayed that allows the user to selectthe Wireless Communication Adapter that isto be used.3. If a site has multiple WirelessCommunication Adapter modules, they canbe added through the “Advanced” buttonof this menu. The following screen shows awindow that displays several WirelessCommunication Adapters that have beenconfigured.29
4. Select the appropriate interface and clickon “OK”. Click on the “Connect” icon toattempt a connection to the selectedWireless Communication Adapter. CatETwill display the following window asking youto verify the selected WirelessCommunication Adapter. If correct, click on“OK” and CatET will attempt a connection.If it is not correct, click on the down arrowof the Wireless Communication Adapterand select the correct adapter.NOTE:The following screen is also displayedupon CatET startup when the last selectedCommunication Adapter was WirelessCommunication Adapter.5. Once the Wireless Communication Adapterhas been selected as the type ofCommunication Adapter to be used(Utilities/Preferences), CatET will try toconnect using Wireless CommunicationAdapter on startup of the application. Inorder to select a different CommunicationAdapter, it is necessary for the user to“Stop Connect” (or let the connection timeout) and click on “Utilities” then“Preferences”. Click on the desiredCommunication Adapter and click on “OK”.TroubleshootingGeneral TroubleshootingInformationMany of the problems that can prevent correctoperation of the Wireless CommunicationAdapter are related to Wireless Networkingissues. Some of these problems are related toinitial configuration of the 802.11b Enabled PCwhile others are related to issues that may beseen as part of typical operation during use ofthe product. The following section outlinessome of the error messages that are related tothe Wireless Communication Adapter, whatcan cause these messages, and how to isolateand correct the problems.Service ToolsThere are no special service tools requiredother than the tools that are included as part ofthe Windows operating system or those thatare installed as part of the WirelessCommunication Adapter software installationprocess. The tools used are: WindowsInternet Explorer, Windows Command Prompt,and Proxim Wireless Client Manager.Diagnostic ProceduresMost problems are found when the ServiceTechnician runs Caterpillar ElectronicTechnician (CatET) and attempts to connect toa particular Wireless Communication Adapter.If there are problems establishing thisconnection, CatET will provide an errormessage indicating the type of problem thatwas encountered. This section describesspecific error messages related to the WirelessCommunication Adapter, possible causes, andhow to isolate the source of the problem.30
Troubleshooting with Error CodesError #142 Problem - The interface hardware is notconnected.Solution - Connect the hardware.Error #142 Problem - This error code indicates that theinterface hardware is not responding. This isan error code that applies primarily to the“Wired” Communication Adapters that connectto the Serial or USB ports of the Service ToolComputer.Solution - In CatET, click on “Utilities”, thenclick on “Preferences”. Make sure that theWireless Communication Adapter is selectedas the type of Communication Adapter beingused.Error #901Problem – Check Wireless CommunicationAdapter Address and Power – ConnectionTimed Out.Cause1.Incorrect Wireless Communication AdapterSelected.2. Selected Wireless Communication Adapternot powered.3. Selected Wireless Communication Adapterout of range.4. 802.11b radio disabled in Wireless ClientManager.5. Incorrect WEP Encryption Key(configuration).Solution1. Check the IP Address on the label of theWireless Communication Adapter that youare trying to connect to and ensure that thecorrect IP Address is selected on the CatETWireless Communication Adapter Selectionscreen.2. Ensure the Wireless CommunicationAdapter is powered up (green LED ON)and in range of the 802.11b Enabled PC.3. Re-check the connection with CatET. Ifcommunication is established,troubleshooting is complete. If not,continue to Step 4.4. The radio may be disabled in the WirelessClient Manager. To check this, open theWireless Client Manager by clicking on“Start”, then “Programs”, then “Wireless”,then “Client Manager”. In the WirelessClient Manager, click on “File” on the menubar. If the first entry is “Enable Radio”, thenthe radio is currently disabled. Click on“Enable Radio” to re-enable the 802.11bradio functionality. 5. Re-check the connection with CatET. Ifcommunication is established,troubleshooting is complete. If not,continue to Step 6.6If this PC has never successfullycommunicated with a WirelessCommunication Adapter, it is likely aconfiguration issue involving the WEPEncryption Key in the 802.11b Enabled PC.Refer to installation documents to verify theconfiguration settings of the 802.11bEnabled PC.7. Re-check the connection with CatET. Ifcommunication is established,troubleshooting is complete. If not, refer tothe Contact Information at the front of thismanual.Error #902Problem – Check PC Wireless AdapterAddress Setup – No Route to Host (10065)Cause1. 802.11b Wireless Network Interface Card isnot installed.2. Windows Network Interface (for 802.11bcard) is disabled3. Windows Network Interface definition (for802.11b card) is incorrect (configuration)Solution1. Verify the 802.11b card is installed in(plugged into) the computer. If not, installthe card. If it is installed correctly, continueto Step 2.31
2. Verify the 802.11b drivers have beeninstalled. To do this, open the WirelessClient Manager by Clicking on “Start”, then“Programs”, then “Wireless”, then “ClientManager”. In the Wireless Client Manager,click on “Advanced” on the menu bar, thenclick on “Card Diagnostics”. All “Self Test”results should indicate “OK” if driver isinstalled correctly. If driver is not installedcorrectly, repeat installation procedure forthe 802.11b PC card. If the driver isinstalled correctly, continue to Step 3.3. Verify the “Windows Network Interface” isenabled. To do this, click on “Start”,“Settings”, then right-click on “Network andDial-Up Connections” and click on “Open”.Right-click on the “Local Area Connection”that corresponds to the device “WirelessPC Card Model 0111”. If the status is“Disabled”, click on “Enable” to enable theNetwork Interface Card for the WirelessCommunication Adapter.4. Re-check the connection with CatET. Ifcommunication is established,troubleshooting is complete. If not,continue to Step 5.5. Verify the Network Configuration settings onthe 802.11b Enabled PC are correct. Referto the installation procedure for the 802.11bPC card and verify that the IP Address andSubnet Mask settings are correct. 6. Re-check the connection with CatET. Ifcommunication is established,troubleshooting is complete. If not, refer tothe Contact Information section at the frontof this manual.Troubleshooting SymptomsSymptomOne or more network applications don’t workwhen wireless card is enabled. Possible CauseIf a network application uses an IP Addressthat resides in the address range reserved forWireless Communication Adapter, Windowswill try to “route” messages intended for thatnetwork application across the wirelessnetwork. Communications with that networkapplication will fail whenever the card isenabled.SolutionTo verify whether or not this is the cause of theproblem, disable your 802.11b card and see ifthe network application problem still exists.Disable the card by:1. Click on “Start”, “Settings”.2. Right-click on “Network and Dial-UpConnections”.3. Click on “Open”.4. Right-click on the “Local Area Connection”that corresponds to the device “WirelessPC Card Model 0111”.5. Click on “Disable” to disable the NetworkInterface Card for the WirelessCommunication Adapter. If the networkapplication starts working again, check withthe Network Administrator to considerpossible IP Address changes (of theWireless Communication Adapter) toresolve the conflict.©2005 Caterpillar NEHS0926-01All Rights Reserved Printed in U.S.A.For information on service tools or shop supplies,contact Dealer Service Tools on:Dealer Service Tools501 S.W. JeffersonPeoria, IL U.S.A. 61630-2125U.S.A.: 1-800-542-8665Illinois: 1-800-541-8665Canada: 1-800-523-8665World: 1-309-675-6277Fax: 1-309-494-1475CSTG_Hotline@cat.com
Wireless Communication Adapter Regulatory Information *Interference Statement* FCC ID: PQMWCA1 IC: 4071A-WCA1 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. *Other Information* The device and its antenna and must not be co-located or operating in conjunction with any other antenna or transmitter. When this device is installed either as a fixed-mount or mobile application there is a minimum required separation distance of 20 cm from users.

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